Maytag Washers & Dryers Reviews

I purchased a Maytag top-loading Atlantis washer from Taylor's Appliance on May 24, 2004 for $579.95. It is used for a family of 3, so sees below average use. Today, the washer started making a loud noise, and would not run the spin cycle. After doing some research, I found that many people have experinced the same thing, and also, not very long after purchase. From the reviews I read online, it was almost always the transmission. Ours sounded like stripped gears, so I looked, and traced our to the transmision too. My mother looked in our User's Guide, and said it was wrrantied for 10 years. So, we called Maytag to have them send the part. They gave us the run around, and said it was not warrantied unless a professional shop came out to repair it. Funny, it didn't mention anything about that in their published warranty.

I called the company because my washer's electronic panel went out and the washer was dead. I also have mold on the door.

Mold was growing around the rubber seal and I could hear water sloshing in the machine after it had completed the cycle. I called Maytag and their rep told me it was not water I heard but a silicone seal???????

We purchased a Maytag Neptune Washer in October of 2001. Within one month a repairman came out to replace the pump and the belt and motor insulator; all of this was covered under the warranty. Now in August of 2006 I noticed a burning smell and the spin cycle did not appear to be working. I mentioned my woes to a co-worker who infomed me of the Class Action Lawsuit. I had not received any information from Maytag regarding the ongoing porblems.I contacted Maytag and they informed me that the deadline to file for eligibility to be have my machine repaired at their cost was in August of 2005.

Add me to your list of unhappy Maytag Neptune Front Load Washers. Purchased at Sears in April, 2001, we are now paying nearly $500 for a new circuit board. Never again will I buy a Maytag or Whirpool product. Now we know why we are no longer seeing those Bored Maytag Repairman commercials: They're all busy with Neptunes!

Same problems as many above with my washer and mold that is now not covered as class action suit has ended - Maybe we should start another one. I cannot believe companies like home depot and searts even carry this companies products!

I purchase a maytag neptune toploader in 11/04. I have had several problems with the lid. 04/05 replaced lid and hinges, 02/06 replaced lid switch/05/06 replaced control panel. 08/06 going to replace all previos parts replaced parts at the same time (like thats going to help). There is something defective with the lid and closeing mechanism, but no one wants to admit to it. Something needs to done about this company!

Our Maytag Neptune washer eats our clothes, and ties them in such tight knots that they rip. Even towels are so tight that they do not unwrinkle in the dryer. Therefore I am spending much time hand washing or sending to the cleaners all of my clothes linens and towels.

We purchased a Maytag Neptune Washer in 2002. Our first problem was with the moldy gasket. A serviceman came out and told me to dry the gasket after each use! Can you imagine having to dry a washer?! The gasket was later replaced due to a class action suit for the problem. The main and most upsetting problem is we get white spots on our clothes. I have continuously complained about this. I was told many things. First I should not use bleach. I stopped buying bleach! Then I was told not to use fabric softener, that it may mix with the detergent and cause spots. I don't buy fabric softener anymore either. I wrote Maytag, sent complaints, called them, e-mailed them, and sent photos Registered Mail to show the damage. The phone calls and e-mails were never returned.

Consequences? Being without a washing machine for a couple of weeks every time we have it repaired. Being without a washing machine that filters lint,forever.

I purchased a Neptune front loading washer Jan. 06. and it started 'dancing' around my laundry room in march 06; it has completely torn up the vinyl flooring and I can't use it for anything but VERY small loads; Maytag has scheduled several service calls, all which involved ME TAKING A DAY OFF FROM WORK. they said they didn't have any Saturday appts. available. The latest appointment was schedule on 7/7/06 for noon to 5pm on 8/4/06. i called to confirm today, 8/3/06; they don't have me on the schedule. NOW they want me to stay home SATURDAY between 7-5. NOW THEY HAVE A SATURDAY APPOINTMENT AVAILABLE? I was told by Maytag customer service that I should 'contact your insurance company' and file a claim on the flooring damages. this is, without a doubt, the worst experience i have ever had. MAYTAG sells itself as the best... I don't think so!

We purchased a Top loader Maytag Neptune washer in Sep 2005. As identified throughout the internet and on this site, we have encountered numerous problems with this machine. The spin cycle is terrible...if you don't have a full load in, the spin cycle will not work...the machine will fault and the clothes sit there in the water for hours if you don't catch it. Mold smell on our clothes all of the time...even if the washing machine completes a normal cycle...particularly bad are the towels...when you use a towel after a shower, all you smell is the mold smell while drying off...sometimes it's enough to turn your stomach! Bottom line is this machine isn't worth $10.00...we have had repairmen out many times, but to no avail...they simply tell us we are basically screwed since Maytag won't do anything to help out.

I too, purchased my Maytag Neptune TL from Home Depot. Within a few months of purchase I noticed water drainage problems and RUST. Maytag finally acknowledged and provided a service call to fix the problem. My recent problem with the washer is now with its not completeing the wash cycle. It does not drain/spin and I am now awaiting yet another service call. With two small kids, waiting over a week is a great inconvenince to say the least not to mention the $142.00 service fee. If there is a known widespread manufacturing defect/problem with this model, has Maytag acknowledged it? Is there a Class Action in this regard with their committment/responsibility to their customers? I am extremely frustrated and feel there are no recourses available that would not bog me down timewise.

I called to complain about the mold in the washing machine rubber ring and was told that Maytag would send a repairman to my home to fix it for free. When he arrived he said I would have to pay to have it fixed.

My very expensive front loading Maytag washer has developed a leak. Maytag says they will not cover this product defect since the washer is out of waranty. They imply that a leaking washing machine is part of normal wear & tear. A leaking washing machine seems more like a function of bad product design.

I have been fighting with Maytag now for three years regarding my Neptune washer. The washer cost $1000 and basically results in clothes that stink.

We purchased a Maytag Neptune washer in June of 1997 and have used it for nine years. Just now the motherboard went out due to the wax hinge motor part.

My Maytag Neptune washing machine has a very bad mold smell. I talked to Maytag and they acknowledged that there is a mold problem, but refused to do anything about it and said it could not be fixed. They said to just keep running bleach through it for a year.

I bought a Maytag Neptune Top Loading washing machine in December, 2004 from Home Depot for $1300. 17 months later I have had nothing but problems. The machine will not empty water or complete the spin cycle. The foul, stench odor from the water is horrible. It's impossible to successfully complete a load of laundry.

From the first load in my Neptune washer, I noticed that there was water inside the drum after the load was done. Being a mechanical engineer, I knew that this would lead to mold and mildew and sure enough it did. I tried cleaning the outer rim with bleach but the mold was still present. It never went away and only got worse.

I purchased a Maytag Neptune washer 1 1/2 years ago. I have had a consistent problem with this machine that makes it nearly impossible to finish a load of laundry. The washer will stop mid-cycle, the LCD blinks dc and the laundry is left sitting in a pool of water. I have tried everything but it seems because this machine does not have a central balancing piece, it fails to keep the laundry correctly placed, resulting in a heavy lump of clothing that can't be washed.

When I was shopping for a new washer I didn't want anything but a Maytag, so I purchased the Maytag Neptune front load washer. Within the year, I got divorced and insisted on keeping the washer. I gave up my stove and refrigerator to my ex-husband so that I could keep my Maytag.

After reading the complaints on your site, I feel blessed. I managed to eek out a little over 2 years of good service from my Maytag Top Load washer. Ours has sprung a leak and yes, it was due to the triple lip seal.

My 6 year old Neptune washing machine sounded like I was washing rocks. The local authorized dealer told me it needed a new drive motor which was covered under warranty, although the labor was not. After the drive motor was replaced I was told it needed a new bearing and that it was covered under warranty. Then I was told it was not covered and that you couldn't get just the bearing, the whole outer tub had to be replaced. The outer tub in not covered under warranty, only the inner tub.

I purchased a Maytag Neptune Washer and Dryer set ($999 washer, $749 Dryer) with an extended warranty ($249). I promply called the customer service number to get a shoe drying rack which for some reason was not included with the machine. At that time I registered the machines with them and they sent me the rack.

Bought a top of the line Maytag Neptune. Have had both repaired several times. Did not get notified of the class action suit. Washer not working again. Replaced motor, control board and wax motor. Put in far more than my original investment. I bought into the Maytag is best mode. I bought all new applicances, all Maytag. I have had multiple problems with each and they are just 2 years old.

We purchased a Maytag washer 2 years and 10 months ago. The machine has blown the main seal, and water leaks onto the floor (badly).

Class action lawsuit on Neptune washers by Maytag. It was settled and they replace the gasket due to mold and mildew. However, this did not take care of the problem. I've seen many complaints and they are not doing anything to take care of the problem. Very expensive machine and not good at all. What can I do to take care of this problem?

I have a moldy Maytag Neptune and want to scream. I just hung up with Miss Personality from Maytag. She said that there was nothing I could do because I missed the class action lawsuit deadline...Which I was never notified about? She said double jeopardy saves them from having to deal with it. I told her that I would call every day just to make myself feel better and to cost Maytag the money to pay the unfortunate people who answer the customer service line. She wasn't amused.

We paid over 2 grand for our Neptune washer/dryer stack three years ago. A few days ago it started leaking water from the door during the rinse cycle.

I purchased a top loading Maytag Neptune washing machine from Sears and paid close to $1100.00 for it. It could do everything, the salesperson told us. I had to delay delivery for about 3 months, and once it was installed, it was nothing less than a nightmare. The softener container NEVER empties, and you can't remove it to clean it. The motion system totally ties my clothes in knots, to where I have to literally untie them to get them into the dryer.

I bought a Maytag washing machine 12 months and 2 weeks ago. This past week the seal leaked, causing the bearings in the motor to rust, which in turn caused the motor to seize up and the belt to slip almost causing a fire. I called the 1-800 number listed on the washing machine and was told that the warranty had run out. Some of the parts were still covered but not the ones I needed.

I purchased a Maytag Neptune front load washer and dryer...very expensive and highly touted by Consumer Reports! But it is simply junk. The washer doesn't drain all the water out of any cycle, the detergent and bleach do not flow completely out of their compartments into the wash, and the cloths do not come clean - ever. Worse, there is a foul stagnant water smell in the washer and on the clothing processed therein.

I have the same issues with my Maytag Neptune washer I bought 9/1/2001. Maytag never contacted me regarding this class action lawsuit, happened to have a repairman at the house and he told my wife about the lawsuit and we had until May 2 to respond. They replaced the ring washer in the door and said run Sunlight dishwasher detergent occasionally to make sure the mold/mildew doesn't reoccur. That was a year ago. Today, my Maytag Neptune washer continues to ruin our towels and cloths. The mildew smell is back.

My wife purchased a Maytag Neptune washing machine which has broken down and also molded. I recently was informed by the repair person that there was a lawsuit regarding this exact issue. However, I read that it was limited to $2M and the process by which to sign up is now expired. We were never informed of this lawsuit and feel we should be provided no cost service replacement of the affected parts by Maytag. My question is: Is Maytag responsible for repairing our washing machine as the lawsuit was limited to $2M and probably has already reached that, even though we were not a part of that lawsuit or ever released our rights?

I have the exact same problems with my Maytag Neptune washing machine as everyone else in this category.

My washer, when I bought it, I was so very pleased with it. But by now, I would not recommend a Maytag washer to my worst enemy. I bought the washer in 1996 or early 1997. It has broken down at least once or twice a year. It is now broken down again and the replacement parts are expensive. The main control board has burned up which we were told that locks on the door would also have to be replaced becaused the locks are what caused the control board to burn up. The advertisement for maytag is all wrong, Maytag repairmen are not the lonelest men in town but the richest.

I purchased a Maytag Neptune Top Loading Machine April of 2005 and only used it for a month (I did not have any problems with it for that month) In May of 2005 I then moved to the mainland where I put it into storage for several months (went on vacation), I took it out of storage in September of 2005 (no it was not in the hurricane) and have had nothing but problems with it since. I have had 4 different repairmen come to my home to repair to no avail. This machine has been torn apart and put back together 4 different times and still does not operate. Maytag will not assist us with replacement or reimbursement of this dead dog! Know it is at the end of the warranty and we still can not find anyone to repair this piece of garbage.

We purchased the "Maytag Neptune" front end loader and dryer. At the time my wife was a salesperson for a Maytag Home Appliance Center.

On February 13, 1999 I took delivery of a Maytag Neptune washer and dryer. I relied on a Sears sales representative to advise me on which brand and model were of the highest quality. For the past year the washer has shaken and made the loudest noises when in certain cycles. I was told it was the levelers and to adjust them periodically; which I did. Nothing improved. Finally, I had an authorized Maytag service technician come to my house to examine the machine. Bottom line is that the washer needs $395. in parts and there is another $159. in labor costs. One person using a top of the line washer and it totally breaks down after 7 years. I refuse to fix it and will never buy a Maytag product again.

After months of trying to get a terrible vibration problem resolved with our Maytag Neptune Washer, they finally decided that the main problem after installing many different new fixes, was that the riser was not compatible. It caused the unit to shake so bad, it could be felt all over the house and caused a break in the wall. The service rep told me to mail in the tags from both risers and they would reimburse us for them. Now they are saying they never promised us that. After spending top dollar for what we thought was a quality laundry pair, we are extremely disappointed and will never by another Maytag product. They lie, do not back up their promises, and have a defective product. We bought the front loader pair with the risers to make it easy to access the doors. Now we have to stoop to do laundry. Not what we paid for.

Moldy Maytag -- who will do something about it? I want my moldy, smelly Maytag washer replaced.

My Dad bought me a Neptune Washer and Dryer in Feb of 1998. I have had problems with the washer since I have had it. My MOm and Dad bought the same washer and dryer in NOv of 1997. My MOm's Neptune would tear up and then about 3 months later my washer would have the same problem. Big problems that cost over $400.00. So this year in August after many calls and repairs Maytag gave my Mom an offer for a $450.00 rebate if she bought another Maytag Fronload. She did and they were good on the rebate. Well, my washer's bearing system went out about 3 months after my Mom's, so I called Maytag to give me the same deal as my Mom and they will not stand good for it.

I was reading all the complaints about maytag on your site and it breaks my heart to read people say they will never buy a maytag again. I have worked at maytag for 19 years. I own a neptune and had problems just like thousands of other neptune owners. Had to replace wax motor and control board. I filled out class action lawsuit paper work and had to deal with the same crap as everybody else.

The Maytag dealer told us the Neptune top loader was the best of its type, that water levels and other adjustments would be made automatically, and that our clothes would be wrinkle free and clean forever. The machine uses too little water to clean or rinse - we have to go through two or three cycles to remove blobs of soap and even then shirts aren't clean, nor is anything else.

Purchased Maytag Neptune Washer in 2000. Less than 6 years later, I am one of the many customers who got stuck with the the door latch, wax motor, motor control, and related circuit boards problems. Called Maytag and they basically said too bad. They advised us of a class action lawsuit that had occurred (which we never agreed to be a part of) and we were supposedly mailed information about it. Perhaps it was sent to our old address but the fact remains we weren't aware. So we are now stuck with a repair bill of $400-$500 because of Maytag's poor quality. I will never buy another Maytag again. I will tell everyone I know about my problems and do my best to ensure others don't get screwed over by this unscrupulous company.

I called the Maytag Service Hotline on or around Jan 5th, 2006. They dispatched a serviceman. He came out, looked at my washer, said he needed to order parts. As soon as the parts come in he will fix washer. He ordered parts on Jan 11th. Haven't seen him since. Repeated calls to the Maytag hotline have yielded nothing. I'm paying a fortune for this service contract, yet getting nothing in return. Washer still sounds like a jet engine revving up when it spins. This sucks.

I purchased this item (Maytag Neptune MAH5500B) in Feb 01 to replace a 15 year old Maytag top loader which had performed well. The new Neptune was only 2-3 years old before it started exhibiting control panel malfunctions. I received the lawsuit info and joined the claim in 2004 about the same time I was contemplating calling a repair man since the washer was still under warranty. The lawsuit claim resulted in Maytag sending a repairman to my home in Nov. of 04 only to tell me the things that were wrong with the machine, (moldy door gasket, door latch would not open unless machine was unplugged and every button on control panel was repeatedly pressed until it responded and I could get wet wash out) was not covered by the lawsuit and fixed nothing even though they were on the claim.

I purchased a Kenmore HE4t washer, dryer, 2 pedestals,a dryer kit and 2 added warrantees all on my Sears Mastercard (the total purchase was $3264.73).

Purchased Maytag Neptune front-loading washing machine 11/25/2006 , salesman said it was a "great machine" -- what a joke. I have nothing but trouble with the spin cycle and balance issues. Doesn't matter what or how much is washed, this machine "walks" across the floor 3-4 inches, vibrates so loud my neighbor hears it, it sounds like it is going to fall apart.

Purchased Neptune front-load washer late 1999 while living at my prior address. Moved to current location in July 2000. Experienced assorted problems including faulty circuit board, leading us to contact the company for either advice or repair in 9/2000, 2/2002, 9/2003, and 5/2004 Through some news accounts and a Dateline TV news story, we were made aware of an "upcoming class action suit" versus Maytag re these washers.

I purchased a Neptune TL washer and dryer. The washer knots up clothes severely and causes bleach spots on colored clothes. I have contacted Maytag several times and they take no responsibility. It is evident from web searches that this is a design issue and is a widespread problem. Maytag told me to use the wrinkle control cycle to prevent the twisting. This helps some but does not solve the problem. It is also a shame that a consumer would have to use 1 out of 24 cycles on a $1000 machine.

I bought this top-of-the-line washer in 2001 for over a thousand dollars. However, there is a problem with the rubber boot. It is the third one already that I had to replace. The boot keeps breaking and leak the water. After each wash, I would see the socks and small items that got loose in between that boot. I don't know why, but the door was still locked tight.

We are longtime Maytag customers who weren't smart enough to learn from previous Maytag washer problems. We recently built a new home and purchased a brand new, very expensive, top-of-the-line Maytag clothes washer. It turned out to be a huge lemon. Service was required within the first year. The warranty has of course, since expired. The day before yesterday the washer failed again flooding the house.

New Maytag Neptune front loading washer and dryer was purchased 12/6/2005 at Maytag store. They were delivered and installed to house by their company service people on or about 12/13/05. On 2/3/2006 my wife closed the door on the washer to start a wash and the inner glass on the door broke. The large pieces of glass were removed. Many smaller pieces remained and the clothes in the washer were thrown out. Maytag service was contacted on 2/3/2006 and scheduled repair on 2/8/06. They cancelled service appointment on 2/7/06.

I bought a front-load washer in 1998, which cost a fortune and are supposed to be top of the line. I have had nothing but problems!! I filled out the paper for the lawsuit and I have seen where it is settled and I have received nothing! Yesterday, while doing laundry, the washer once again started making a grinding noise and completely shut down!! This is the third time for this same problem!! The repair man has been her a dozen times and replaced the drum, the water pump twice and a number of other things. I want a washer that does not leave me stranded!

Got my postcard from Maytag about the lawsuit on the neptune washer. I stayed on the phone for hours trying to talk to someone about all the problems i've had.They kept switching me from one person to another, each time the other person had no knowledge of who i was or my problem. After several days of trying they gave me another # that was Maytag corporate. I first got Robin and explained that I had all repairs done with all the updated parts (wax motor, motor control, new motor, mold ring even a new timer I paid for that was not under suit,)

Purchased a Maytag dishwasher #MDBTT5AWB from Lowes of Farmington, MO. and an extended service warranty. Paid with credit card. Dishwasher doesn't clean very well, have to pre-wash dishes by hand before loading. Pots and pans can't be cleaned in the dishwasher. The door latch is defective, the washer door will come open in mid-cycle, splashing scalding water in the room.

Purchased a Maytag washer and Dryer in October 04. Spent a year in Italy. So washer was used approximately 6 months. Washer model SAV515DAWW started to leak water. We called an authorized Maytag repairman and were told it needed a Tripple lip Seal, an outer tub and a milk stool. I was told that Maytag was aware of the fact that this particular model had a defective lip seal and was replacing it with one that is not defective.

We purchased the Maytag Washer/Dryer complete set in November 26,2003 from a local Home Depot Center. Maytag S/N 11333682CR Model MAH55FLBWW A few months after having the washer we noticed some superficial mildew and an odor on our clothes. At this time we pulled the rubber seal back in the front of the washer and we were completely blown away by what we saw, black and orange mold everywhere. Shortly thereafter, I received the mailer about the problems with the washer. I mailed it in immediately and have not heard back from them.

Ongoing mold problem. I wish we had known about this prior to August 2005 which the website indicates as the deadline for submitting complaints about this washer. We really like the washer...EXCEPT FOR THE ONGOING MOLD PROBLEM.

I bought a Maytag Neptune and the rotor locked up just after a year of buying it. Maytag knew there was a problem with its washers and didn't even bother telling me about it Now I am stuck paying to get it fixed sure they will pay for the parts but I get to pay for the the serviceman to fix it. Have closed ruined by this machine what Maytag calls there best machine ever what a crock. Feel sorry for whirlpool Way over bid for a company that cant back up their product. LR is the code the machine displays, service man says I need a new motor and control board.

I bought a new Maytag Neptune front load washer and it shakes like crazy. We had the repair man come look at and he said that he could not do anything that it was normal and not to run it on high speeds. I called Maytag who said they new about the problem and had fix for it and would send the parts to the repair shop. I am still trying to get in touch to have them come look at it. I also asked why the sales store did not know of the problem or the repair shop either and they said they did let people know. When I spoke with both neither one had heard anything about it. I spent a lot of money on a supposedly high quality product and it is a piece of junk.

I had a repairman in to fix my stove. While he was here I mentioned to him that I was having mold problems with my Neptune washer that I purchased in 2001. He told me that there was a class action suit against Maytag dealing with my washer. I never recieved anything regarding this suit from Maytag. When I called they said the time had passed and they wouldn't do anything about my problem. No I am reading all these problems that people are having with Maytag. I will NEVER spend money on any of their garbage again.

I bought the Maytag washer and dryer in 2004 thinking that I was buying topline products. The dryer computer panel broke in December 2005. It cost a total of $498.16 to replace this computer panel. I would never buy a Maytag appliance again. It took three weeks to get the part and get the repair done during the Christmas holidays. I dried things on the back porch. I am a retired school teacher who did not dream of paying such extensive prices to repair a Maytag and not so soon. If it breaks again, I will see about buying another brand.

In Nov. 2000 we purchased a Maytag MAH4000AWW washer. Soon after the mold appeared but we wrote it off to bad design. It wasn't until the end of Nov of 2005 that we had our 1st proble- the drive motor burnt out. We called and a repairman replaced the motor for free but we still had the labor cost of $132. We were unaware and unnotified of the lawsuit until our 2nd problem occurred two days ago. The machine will not drain and the clothes have not been run through the spin cycle.

Several hundred in repairs. Damage to tile under the washing machine. It apparently started as a small, unnoticeable leak.

Couple ages 68 & 67 bought new Maytag washer in spring of 2003. Fall of 2005 washer acts up, called repair company, approx $300.00 to fix. Can buy new for that price. We thougth at our age if we got a Maytag it would be the last one we would have to purchase.

On March 11, 1998 I have purchased a Maytag front load washer mod. MAH3000AWW S/N 25100744UF and a dryer mod. MDE3000AYW S/N 12231000UF. The dryer never presented any problems but the washer have continuously several problems. On Jan 4th 2000 the washer had a belt problem, see case # 3880722. On March 13th 2001 the technician had to replace the motor and the motor control board, see case # 4413124. On Aug. 23rd 2001 the technician had to replace the whole main bearing assembly.

I purchased both a Maytag washer and dryer from my local home depot in October of 2004. I was under the false impression that Maytag was a reliable, long lasting appliance that would require little or no maintenance. On December 5th, 2005 I entered my laundry room to find water all over the floor, and flowing into adjacent rooms. I contacted the Maytag Customer Service line, and was taken on a journey of rude conversations, and very unhelpful people.

I purchased a Maytag washer & dryer from Lowes Home Improvement Store. I purchased a Maytag because their quality of work has always been excellent. I have had nothing but trouble with the washer. It is the model Atlantis. First, I had trouble with the fabric softener not working. Then the lid will not engage the washer. I have the repair man there twice. He told me to slam the lid & it would work. He did set something & it worked for awhile. Now it doesn't engage without slamming the lid. Also, now the fabric dispenser dispenses before rinse water is in the washer. I have ruined several items of clothing because of this.

I have a Maytag washer & dryer. About 9 months into ownership of washing machine the clothes would be in the spin cycle & it would start wobbling back from side to side & entire machine would walk across room. We called Maytag & they sent a repair person out to replace springs in drum. After doing this it helped, but not much, I wa told that if it started to do this again to turn off & reshift load, that maybe fine sometimes but not every single time.

I bought a Maytag Washing Machine model SAV515DAWW in Feb. 2004 to the best of my recollecion. 13 months later it starts leaking and it hasn't stopped since. It leaks anytime I use it. I have had to put 3/4 towels around it to make sure that the water does not run into the kitchen. I paid $500 for this machine and I accepted to pay that much because I was led to believe that this brand was very high quality and very dependable. Think again! I called Maytag and they keep referring me to the store where I bought it.

We purchased a Maytag ATLANTIS washer & dryer in Nov 2001. We spent the extra money to buy quality. We have had nothing but trouble with the washer (over and over). I called Maytag to see if they would offer some kind of help (paying for the parts, or a good deal on replacing this lemon. They very bluntly told me NO. I want everyone to know to STAY AWAY FROM MAYTAG. Their quality is terrible, and their customer service is terrible. I'll never buy anything with the Maytag name again.

I purchased a Maytag Atlantis 4 years ago. I purchased Maytag because of its long standing reputation. In four years it has flooded my utility room 3 times. Valves and pump have had to be replaced everytime. Needless to say my floor is ruined and will clost around $500.00 to fix, repairs have far exceeded the value of the machine, but Maytag does not seem to be interested in pleasing their customers. I wouldn't recommend a Maytag if it was the only machine left to buy. After spending about $1300.00 I have a very poor machine!

Never again, now we have oil on the floor that came from who knows what part, we have counted it as a loss, would not recommed a Maytag.

To start I am on my second Maytag Atlantis Model #MAV6300AWW in 4 years. The first lasted 6 months and this one is 4 years old. Well the same problem is occuring that the washer will not agitate and the timer is makeing a constant noise. I spoke to Gina on 5/2 who supposed is supervisor. She told me that the problem had to be diagnosed and I would need to call a repair man. My husband found the problem and it is the transmission. It is a big job to do and takes extenive hours to fix let alone we have to bing the old part and pick up the new one.

I bought the Maytag Atlantis washer about 5 years ago based on the history of my 15 year old Maytag (still going strong for my mother). The Atlantis smoked a belt after 2 years, no problem, and I replaced it. From that point the washer was groaning and making a racket no matter what type of load was in the tub. I didn't think the noise was worth a $100 service call as I figured something was wrong with the transmission. The transmission finally failed and after reading all the complaints online I don't believe it's worth fixing. I also don't believe I'll be buying another Maytag or any other brand they buy. $120 a year for a reputation that is worthless now.

Since the timer is broke the dryer never shuts off, which has lead to extra gas and electric costs and loss of clothes due to shrinking. The dryer can run anywhere from 4-12 hours, if left unattended !!!!

My Atlantis Smells like sewer gases and mold. The machine has never stayed balanced and runs around my laundry room. Like the complaints I've read about the neptune. What's up with that? I bought a Maytag as I was told it was the best. Is that why they have commercials with the lonely maytag service repair man because the don't stand behind their product and ignore complaints?

We purchased our Atlantis washer in March of 2001. It was only 5 monthes later, that a Magtag service man was replacing the motor and transmission on the machine. It is only 3 years old and Iam having trouble with it once more. It is making a high pitch whinning noise. What gets me with Magtag and their service, is that the company every time I have called doesn't care!!!!!! A $800.00 dollar machine shouldn't be having all these problems. Because of their attitude, Iam calling my local T.V. station and seeing if going public with this will help. It's not that I'll ever buy another Magtag, it's just the principle. Magtag, you need another slogen!!!! You are not dependable!!!!!!!!

and the stench is awful. I have not contacted any one at Maytag or Home depot where we bought the washer. The reason we would not be helped with the problem. So here I am informing others not to buy this product since it has become a nightmare. I too, wash my washing machine more than my clothes. My poor husband is beyond himself trying to get to the problem.

thought at first it was the way I was loading the machine that was knocking it off balance it is super sensitive the least thing throws it off. So I made the necessary adjustments. Now however it is becoming an almost constant thing I empty the clothes into the sink then a bit at a time spin them. Maytage have said there is nothing they will do,also complained to the store where I bought the washer they say there is nothing they can do its up to Maytag.

We bought a Maytag Atlantis Quiet Plus washer and dryer Dec 1999 from Sears and got the service agreement. The problem is the washer. The washer was no longer quiet after a years use and it began to migrate/walk during the spin cycle. We have left the house on many occasions to come back and we could not get in the side door because the washer had blocked the path. We have called serveral times and had the same responses that I have read here from not loading the washer properly (after washing laundry for over 20 years)to our floor being not level. Funny thing is that a Whirlpool sat there for 4 years and never had a problem! We have just about the entire bottom replaced springs, stabilizer board etc. All was fine with it not walking but the noice remained. Learned to live with it now there is another noise coming from the washer.

I have had to take off from work 4 days just to have my Maytag appliances serviced. While the machines are still under warranty, my washing machine valve is leaking again and I cannot afford to take another day off work without the risk of losing my job! I am a paralegal employed by a law firm in Santa Monica, California. How does one explain to their boss that they must take a fifth day off work to wait for a washing machine repair technician?

I had to Pay $46.49 for the part including tax and $89.95 for the labor.

In December of 2000 I purchased a new Maytag Atlantis washer and dryer. I have six children and plenty of laundry. I grew up with Maytag products since my mother would only buy the Maytag brand and had given away a 20 year old Maytag washer that was still working when I got a new one. I needed a dependable machine and felt certain that I would receive years of satisfying, dependable service from my Maytag machines. Unfortunately, this is far from what has happened. The dryer has been fine, but my washer began having problems about 1 year after I purchased them. It began with a noise that just didn't sound right when it was in the spin cycle.

My wife and I purchased a Maytag Atlantis Stainless Washer a few years back and we have had service call after service call. During the warranty period the local service company came out, repaired the problems, but never documented any of them with Maytag National. Here we are again, having to figure out how to make this thing work through the holidays (July 4th). Maytag appliances are not what they used to be. Maytag has done very little, even during the warranty period to rectify the problem, except to get the washer going again. They are reluctant to give credits for crap machines and just say oh well it's out of warranty now.

On Aug.12,2000 I purchased a MaytagAlantis washing machine from Sears. From March,2002 to Feb.2003 I have had 11 service calls on it, with the replacement of the Tempature Control Switch being replaced 3 times. It has now went down again. I recieved a letter from Ms.Bowerman saying that Maytag would replace it if any machanical problems occured within one year of Feb.7,2003. It's gone down again ( same problem), I call her, she tells me she wants to send one out that is comparible to mine, as they have quit making the atlantis. The one she wants to send me is not comparible money-wise.

In 2001 we purchased a Maytag Atlantis Washer Machine first i noticed it would not rinse on certian cycle's and now it's staining my clothes with some black marks. I had an independent repair man come today 3/31/03 to see it and he said he thought it was the transmission and it would cost over two hundred dollars and i strongly fell that i purchased the Maytag washer machine to make a good investment for my money and now i dont know what to do i have a family of 10 help!!!!!!!!and with a family that large you know i really need a good washer maching i cant even imagine what i will go through at a laundromat this friday help!!