Luna Flooring Reviews

Luna Flooring installed vinyl planks in our kitchen and dining room. I like the look, and their cost and quality were better compared to those at Home Depot. I liked my experience with Luna too because it didn't seem like the Home Depot people really even knew what they were talking about. I met with someone on December 5 and the installation was done on December 8. That only took them a day and morning to finish which was quick. Luna was great and I would do it with them again if I need another floor done. Others would be happy with their work too.

I had Luna Flooring install carpets in the hallway and bedrooms on my second floor. I asked around locally and they were recommended to me by a friend. I have a limited time and and the gentleman who came to sell was helpful. The timing was right and it all fell into place. It's still new but I like its comfort. All is well with Luna Flooring.

Luna installed carpet in our front room, dining room and hallway. When their rep came out with their product, it looked satisfactory and the price was right. I liked the dark gray color and it's supposed to last for 10 years. When I first called them, the girl that took my request to come out for an estimate didn’t get all the information so they were unable to come out at that time. I lost a day on that as I spent it waiting for them and I never heard from them. But they followed up and we made the appointment. They came out but they didn’t have enough carpet to cover everything the contract called for. They had to come back two days later and they completed the installation. The men did the job very well and they were professional. This project was started in October. I would recommend Luna to others.

We have worked with many different companies and contractors on different projects in our house and Luna was definitely one of the most pleasant companies to work with. Luna was on our mind from the music on their commercials and when I went to their website, it was very easy to make an appointment. And the salesperson neither tried to sell more expensive things for us nor did he do any whitewashing. He was super honest and very pleasant to talk with. We got our basement carpeted by Luna and the new flooring is very cushy. The quality is great and it met our expectations.

I had the engineered wood laminate recently installed by Luna Flooring. The one job has been done and I'm waiting for the second. I considered another brand before and the cost is the reason I went with Luna Flooring, and the quality is good. The price is much more competitive and I like the design of it and the new flooring has met my expectation thus far. The representative that came was good and that’s the reason I decided to go with them for the second part of the project. I would recommend them.

We are very pleased with Luna and we will definitely use them again in the future. They Cleaned up nicely and we could not have asked for more. So happy with the outcome. They did better than any hardwood flooring company that we used in the past. The price was amazing also. Hopefully they will have the same deal when we are ready to use their service again.

Recently, we had Luna install a wood floor in our kitchen. We were going to try it ourselves, but we wanted it done right and professionally and we thought we'd give them a call. They gave a free estimate and the color was the exact one that we wanted and saw at the store. Also, the salesman was very good. He was very knowledgeable and he knew what he was doing. Plus, he wasn’t pushy. They were going to install two or three days later and that time frame was perfect. We had the consultation on a Tuesday and it was installed that Friday. They came in and took care of everything. It was done within a few hours. Plus, they cleaned up.

Luna Flooring has been touch and go for us. We just had living room carpet done. That turned out fine but a couple months before that we had the entire basement done. After looking at the samples when we were looking at living room carpet we noticed that the carpet we purchased for the basement was not the carpet that they installed. The salesperson tried to tell us that it was a mistake but we actually got the better carpet from the mistake. Lies! Didn't want to go through the hassle of having them move all my furniture again to re-install.

We had to get new carpet installed in just one bedroom when we moved into our new home. We had no idea what carpet company to go with because carpet is expensive. But we chose Luna and couldn't have been happier with the final instal and quality of the carpet for our newborns nursery! It's absolutely perfect. From the beginning of the sales guy that came out to measure and show us options to the install crew was a seamless experience! Would highly recommend Luna and we will use them in the future for sure!

We had Luna Flooring remove the old carpet and reinstall a new type of carpet. They’re very professional as far as cleaning up and the way they installed everything. It was a good experience. The carpet is pet-friendly and it cleans up very easily. The colors were pretty neutral and we got a good price on it.

I had hardwood flooring and carpeting installed throughout my home. It was supposed to be all installed in one day to minimize the disruption to my household -- ALL furniture moved, knickknacks, bookcases and desks unloaded, dishes taken out of hutches, cabinets emptied, beds dismantled, all electronics disconnected (no internet!) - you get the picture. But the carpeting crew decided they didn't want to do the job the morning of the scheduled day, so my house sat like that for SIX days waiting for them to finish the job! Worse, both days of installation my front door was propped completely open for 9 hours (it's wintertime) rather than just one day. Then a Luna rep called the day it was supposed to be done, and asked if I was happy. I had to explain that the carpet people came and left and put the job off until after the weekend. They said that was terrible and I should be compensated and that someone would call me that evening or the next day.

I had carpeting installed by Luna Flooring in the living room, bedrooms, and stairs of a rental property and I like that it's clean. I went with them because I had an estimate from another company that was significantly higher than Luna's. The installation was seamless and awesome and the installers were focused and efficient. It was a pleasant experience overall.

Luna Flooring installed carpeting for my upstairs bedroom and I’m happy with the carpet I got. They had a good price and I had good padding. The guy who came and measured was good but when the first set of installers came they didn’t have the right measurements. So they went back and I had to go take some more time off. I didn't appreciate that. But the second set of installers were really good, and my experience was good overall.

My Luna Flooring is perfect. I spent a little money so that made a difference. Both the carpet guys and the vinyl flooring guys did such a phenomenal job too. There was a small portion of the Luxury vinyl tile that I had done in a corner and it was a real challenge. I was there for 12 hours and the estimate didn’t include that much time but the guy didn’t complain and didn’t ask for extra money. He drove back to the warehouse and got some parts. I'm in the commercial design business so I know the parts and that doesn’t happen very often. Most of the people I work with look for a reason to leave not a reason to get something done right. So I told the guy that I would make a big deal about it and I did. I couldn’t be happier.

My brother had had his house done and it looks so nice but he didn’t use the same kind of stuff I had. And then I had a few friends that had told me about Luna Flooring. Luna Flooring had shown me a lot of different things but I knew exactly what I wanted and it cost me a little more, and I knew it would. They installed a hardwood floor in my living room and dining room. They put in two floors underneath before they even installed it. I really like the look, the thickness and the quality of the wood. The fellows that put it in cleaned up after themselves and were very polite. They got through the job in one day and they hauled away all the trash and all the carpet. That’s what I wanted so it was a great experience. I’m thinking about calling them back to do my kitchen.

We had used Luna Flooring before to do some carpeting, so we called them again. Recently, we had them do carpeting for another bedroom that we remodeled and everything went fine. We had gotten carpeting from another place when we did some of the other parts of the house. But when we called Luna, the sales guy came out and their price was good for what we were doing, so we went with them. The sales guy was fine with the product and we also liked the color of the carpet which matched what we needed for the bedroom. Luna installed the carpeting for us. The installation was done when we needed it and they did a good job of installing it. We were very well-satisfied with the experience.

I had a horrible experience with Empire as their salesman was repugnant. But Luna's sales rep was fantastic. I had a carpet and their vinyl tiles with grout put in in all the bedrooms and the foyer to bedrooms. The installers were fantastic and the flooring met my expectations. We got exactly what we were looking for in the right price range. I expected to pay a little bit more, but when the gentleman came to me with the price, I was extremely happy. It's very interesting that the guy from Empire went from $7,000 and then the guy from Luna was at $2,600. The cost was exceptional and the quality is impeccable. I didn't have any surprises or guesses, and Luna's rep didn't lock my credit up like the Empire guy did. I enjoyed dealing with Luna and I'll deal with them again. They're great and I'd recommend them to everybody I deal with.

We've used Luna Flooring before so we had their number. We had the Fargo-type hardwood flooring installed in the living room and the hallway, while the carpet was installed in the bedroom. The color compliments the room really nice. We had to put the installation off a month because the painter wasn't done yet and they were very accommodating with our delay which was really nice. Everything went well and smooth.

I sold my house and I was trying to move into a new house so I was under a time constraint. I liked the idea that Luna Flooring could do the carpeting within a short period of time. Also, I called Lowe's but they never called me back. So, I went and called Luna. I had them install the carpet in two rooms and the hallway. I love the light grey color of the carpet and it was what I wanted. Apparently, there had been animals in here before so it's like a complete 360 in the way it smells and everything else. The pad they put under was also awesome.

Salesman (Carlos) N O T a man of his word... If you have any problems just call he said. B.S. Installers brought the wrong floor panels. We called and called and called. No answer. We put One thousand twenty dollars down but were charged for the entire bill. We called and called and called. No answer until we called Luna. Then he responds and acts like Sgt. Schultz, "I know nothing." I was going to tell family/friends about this company but changed my mind and will NEVER refer them.

I want to really thank everyone on a Great job they did on my floors. My carpeting in my Family room and my Hard Wood flooring in my Living room. As for my Living room I want to thank the contractor that came out and made me completely satisfied. He even replaced a board that looked out of place for me and I am so glad that I did. They were all understanding and made the job look so easy. They did what they promised and that was the best feeling in the world. Thank you. You are the greatest from the beginning to the end.

I have wood flooring installed in the hallways and the living room of my home by Luna Flooring. I like that it’s real wood and it’s really pretty. I considered other brands like 50 Floor and Home Depot, but when I had Luna come out, the guy told me that I needed to give them an answer by a certain date. I still needed the other quotes. So, I gave him an answer in the time that he needed, which was I wasn't going to go with Luna because I had to get my other quote. Then I got a call back from the office and they asked me the same thing and what was the reason. I told them and then they gave me a discount. So, I went with them and I'm glad I did. I want to get my three bedrooms floored too and it might be through Luna because the other places I looked at, their quality was just as good but Luna gave me the better price. I would recommend them to a friend big time.

I’d cancelled my install initially due to horrible service when trying to schedule the install and now I wish I’d left it that way. The installers were SUPER nice but they didn’t complete the job until after midnight and the finished product is mediocre at best and certainly not worth the expense or headaches. There’s a horrible gouge in one of the planks that was not disclosed but was hidden under a large piece of furniture and the trim work looks AWFUL.

HAD a very serious problem. Made many, many phone call, everyone had a don't care attitude. Matter still not resolved and no one even returned my phone calls as promised. I will never do business with Luna again... Very disappointed in the treatment I received.

My son put in some flooring from Home Depot Fargo in three rooms and the hall and we liked it. But he's working and he couldn't fit in to do the rest of the house so we went to Luna since they had a similar product to what he have. I like the laminate flooring that they installed in two of our bedrooms and their service was very good.

I considered another brand before purchasing from Luna. I looked at the actual hardwood from that brand but Luna came down on price a bit so I went with them. I purchased the hardwood type floor and had them installed by their contractors in the living room and the hallway. I like that the new flooring doesn't need to be carpet cleaned. So far, so good.

I love Luna Flooring. Their salesman came to my house and gave me great options. Their price was also very reasonable to me. They installed carpet in three upstairs bedrooms and I like that the carpet is brand new, nice, and plush. Luna Flooring did a great job and I would recommend them to anybody.

I had carpeting for two bedrooms done by Luna Flooring. Before this, we looked at Lowe’s and Home Depot. We didn't know exactly what kind of floor we were going to get. The young man from Luna showed up and brought samples. He was well-mannered and that went off without a hitch. I like the color and cost of the carpet. There was just one hiccup. They were due to come on a particular day and we had emptied out both bedrooms. We're living in the hall and put everything in the living room. The morning that they were supposed to come I didn't hear anything from them. At about 11:00, I called and the young man I spoke to said that the installers were overbooked and that they should have called me to tell me that they had to reschedule. But my wife and I had no missed calls from Luna Flooring on our phone, so nobody thought to call to say that it was being rescheduled.

Luna Flooring installed carpet in our living room and in the three bedrooms. I did consider purchasing from Home Depot and Lowe's but the quality from Luna Flooring was better even though the cost of their product was a little more expensive. I like the carpet's stain resistance and durability. My wife likes its color, and we got the little pet guard too. We're happy and so far it's been good.

It was my second time to purchase from Luna Flooring and our experience was fine. We saw what we wanted at a price that we wanted to pay. The second time was kind of the same experience that I had the first time with the sales rep where the price started at more than double of what we landed at. I don't like that aspect of any sales business but it's effective. This time, we had carpet installed in the basement of a different house. The installers came to do what they did and they did it well. I like the color and the feel of the carpet and, so far, the flooring has met my expectations.

I had one of the top end carpets installed in my den by Luna Flooring and the installation was completed about a month ago. I looked at the reviews from local installers, people who aren't necessarily tied to a big company and a couple others but Luna was the only one that gave me a weekend appointment that worked well with my schedule. We decided to go with the young brands and the high-quality carpet because it was in the den area where we had a lot of foot traffic. The sales rep was knowledgeable and I didn't have any problems with understanding what was going out staking it, and the delivery and installation were quick.