LL Flooring Reviews

The sales reps were fantastic. They were well-dressed and highly presentable. My rep told me what was in stock and what wasn't. At first, we said. “We’ll take this one.” And he got the samples. And then I said, “No, I don't want that one. What about this one? Maybe this one.” And he got us another sample. I felt sorry for him. He never got frustrated and was really calm. He told us what we needed to know and walked away which I appreciated.

I purchased some hardwood floors. The reps were friendly, professional and they took care of everything that I needed. Any questions I had, they answered in a timely manner. I'm pleased with the cost of it. If you're looking to buy any flooring, I recommend LL. They can handle any of your flooring needs.

LL Flooring is great. I like the convenience and pricing. Their reps were awesome too. We got the vinyl planking. However, I had a water pipe break and the flooring didn't last. It's water-resistant. But it wasn't really waterproof. I had to purchase it all over again ‘cause they didn't cover that. But it was a great experience. They could have just done better on the quality.

They're great. I know everyone and everyone does everything they can to help me out. The construction field is very busy, so they always email back and show us products. They always let me take pictures. All the flooring is alright and as of right now, it's holding up.

The reps were all very helpful. They were very attentive to my needs and answered all my questions. The installers were outstanding. I'd definitely recommend LL. The value, price, quality, and the service were all excellent.

Their reps were great and easy to work with. They had a really excellent sales rep. Also, the installation went pretty smoothly. I had three bedrooms done and it took about a day and a half. The floor is 100% better than the one that was there.

I shopped with LL Flooring before and I had great experience. So I went straight to them this time. We did a peel-and-stick vinyl plank flooring on my camper. The rep did a great job. She didn't have it at her store. So she called around to several other stores to find the product so I didn't have to wait. I had to wait about two weeks for it to come in. I installed it myself and it was very easy to do. So far, so good. LL Flooring did a really good job. I was very pleased again.

The guys at the store were super nice and helpful. I got the engineered acacia hardwood flooring installed in five rooms. Overall, the installation was great. The installers were very efficient. The quality of the flooring is awesome. I'm happy with it. But I got charged for something that they didn't do, and I've been trying to get that fixed. I removed my own baseboards, because I painted my whole house before I had the flooring in. I told them that numerous times, and they were here and saw them removed, but I still got charged for it. I've emailed them and I've been into the store. I've done all the things but it has not been taken off my bill, so I'm annoyed. I was sort of pressured to sign off on my installation going well without having time to look around. I wish that I had a little time to look around because they skimped on a few things that I would have had them do, like caulking in certain places.

I bought 4400 sq. ft. of Brazilian Chestnut from LL Flooring. The description said random floor boards 10 inches to 7' in length. That's great I thought - random boards make installation easier as it is easy to find pieces to produce a random outcome on edges. So we get 190 boxes and after having gone through 90 boxes - I had to write this review as the random board size is utter BS and completely a fabrication. The boards are cut to be "random" where random is about 4' plus or minus 2". Once in a while a longer or shorter piece is thrown in but otherwise the pieces are almost homogenous in length. This has increased our installation time by several orders of magnitude. I am really upset and will never buy from LL Flooring again.

I liked LL Flooring's reputation and the convenience to my home. Looking for the particular flooring was easy. I used the app and pictured it in my house. Then, when I went to the store, I just picked it out. So, I already knew what I wanted by looking at the different samples with the picture. The rep in the store was very professional and very helpful. The experience was good. My new flooring is scratch resistant and durable.

We had a good experience in the Camstock Park, Michigan store. We picked the quantities and the laminate flooring came in three weeks later. I installed it myself and the quality is fine. It has been easy to clean.

We've absolutely loved our experience with them. We purchased vinyl flooring for our basement at the Braintree location in Massachusetts. We had used them last year for the upstairs and when we came back, they knew what our style was and what we were looking for. The salespersons helped us pick it out and had their tech measure quickly. The installers came on time and they were super helpful in the leveling of the floor. They explained how they had to pour the concrete. They did an excellent job and I highly recommend them. The flooring has lived up to our expectations. What I loved the most is that LL Flooring is all in one. They're super easy to work with and you're gonna be really happy with the end result. They're also reliable. Those are the things you need when doing home improvements.

Their selection was good. The sales rep was also great. He knew everything about the product. He was polite and wasn't pushy. If we had a question, he answered it.

I had LL Flooring do two houses at the same time. They did our house and my friend's house up the street. And they had them both done within three days. Everybody was polite, helpful and right on it. The installer was professional and did a great job. The guy had to work by himself because his partner was sick, but he did a great job. Our wood plan plank flooring looks wonderful. I love it. The cost was right in the ballpark. Go there at LL Flooring and look.

Recently, I needed some flooring and checked some prices. The guy gave me a great price over there in Columbus. The quality of the flooring is fantastic. It looks beautiful that was why I went back and bought some more and did more of the house. I talk to my friends all the time and tell them LL Flooring is great. They have great deals and provide a good product.

Everybody at LL Flooring seemed very knowledgeable and nice. I had vinyl flooring installed in a foyer. Everything was good. I have wooden floor up in my kitchen. I'm thinking about doing a vinyl because you drop something on the wood, it scratches easy. With this vinyl, it's not like that.

LL Flooring redid our floors after some water damage in our kitchen wood floors, our kitchen pantry breakfast room, and family room. We made the purchase in-store at the West Palm Beach store. The rep we worked with was terrific, very helpful, and very knowledgeable. As a veteran, I got a 10% discount on materials. I was amazed at how hard the delivery guy worked to unload all of these materials. Also, they have a subcontractor that they told us about that does their installations and they were terrific. We're very happy with the workers, although there's one residual issue of a low spot that they didn't pick up. The owner came by and said not to worry. He said he would come back and he would take care of that. He was very agreeable and he's very conscious of having a good reputation.

I worked with Carlos in the North Haven store and on a scale of 1 to 10, he was a 1 million. Not only was he knowledgeable about the product, but he was knowledgeable about the installation. I have my own contractor and he gave me a lot of pointers because he knew I was doing the whole house. Then, my contractor wasn't thrilled with the floor so I went back to Carlos. He told me to bring back the unopened boxes and they would do an exchange and I can purchase what I want. I wound up spending more money, but the exchange was super easy. I had to pick it up in another state so my husband and I took a drive out there. The reps there were just as nice and they loaded up everything for us. I am totally in love with the new floor. It's absolutely beautiful. I would recommend LL to anyone getting flooring. They have all kinds of prices for all kinds of budgets, with all kinds of floors for all kinds of rooms. The selection was great and the people were great.

I purchased twice from them - once directly from the store, and once online. Everything went well and working with their reps was good. I got laminate flooring installed and I'm really pleased with it. It's not the cheap stuff but this is some really good quality flooring. Take a look at LL. The choices are good.

I purchased some vinyls and the installation was okay. But the product was a bit brittle and I broke a couple of planks. Other than that, it's great and I love it. The quality and price were really good. We have dogs and the flooring has no scratches. It holds really well to dirt too. It's not as smooth as my hardwood floors, but that's okay. LL does a good job and they have very friendly staff.

I ordered samples before I had LL Flooring come out to look at the price of removal. I got as close as I could with that and kept a box of the floors. I took a picture of the SKU numbers, and the number for the original floors that I had from them is not in their system. They don't do them anymore. I decided that I would go with ceramic tiles, but the prices that I got from LL Flooring was simply ridiculous. For 177 square feet of ceramic tiles and to remove the old tiles and replace the new ones, that was around $7,000.

LL Flooring has a good selection and a lot of materials in stock. However, the rep seemed very inexperienced. Also there was a lot of damage to the pieces. It's click together stuff, so things gotta be right. But a lot of the tongues and things were broken off. I expressed my concern about that to one of the people at LL Flooring. They said, “If you have a complete box, you can bring a complete box back.” They don't take back any individual pieces.

The experience with LL Flooring was good for the most part. The main gal there knew her stuff. I was confident in the information that she provided me. I also requested installation. If the prices were reasonable, my preference was to go through just one company rather than hiring separate people to work on it. It was like a one-stop shop for me. But I'm not sure if it's okay that one part of the floor dipped when I stepped on it. I sent that video and information over to the store. They had the installer call me back to tell me that was normal. I have to wait it out and see if that goes away or not.

I had a couple of LL Flooring sales reps help me because I was in multiple times. They were very helpful and steered me in the right direction. They also told me about some options I have for an additional Florida room that I have on my house. The installation was fantastic. They sent in a team of six people. We did the whole house with the exception of one room. Ross Installers knocked it out in a single day. We had some subfloor damage, and they were able to fix it for us very quickly. I like the product. It's heavy thickness flooring. I am very pleased.

We purchased about 2,400 square feet of waterproof vinyl flooring with LL Flooring. It's beautiful-looking and we're excited to get the installation finished. The manager of the store was super knowledgeable. He had our best interest in mind in terms of what would fit best in the space or what's in style. Around 2019, we had another property in which we bought the flooring from the same location and we had a good experience then. We decided to go back for the second time and our experience was great. I would recommend them. The prices were fair and there was a good variety of options if we wanted hardwood, vinyl, waterproof, or whatever it may be.

LL Flooring's reps were very good. They had a good sense of humor. A rep told us about having at least one additional box to make sure in case we had any waste. And if we had any boxes that had any damage, we could bring them back and they would replace them. I just had one bad experience with them. We initially ordered the flooring online on the 26th of March and it was supposed to be here in one to two weeks. We had a new washer and dryer coming into the room where we were putting the flooring. When I called LL Flooring, they couldn't find the order. That was partly my fault too because it was under my husband's name and not mine.

Purchasing a vinyl floor from LL Flooring was really simple. Michelle helped a lot with that. She's an amazing person. The flooring is nice. This is my third time using the product and I love it.

The reps who helped me in-store were awesome. They answered any questions I had. Also, the product was pretty easy to work with and the overall quality is great.

I like the flooring. It's fine. It works. But the prices are a little bit high because I had to go back to buy some replacements. They had to take part of the floor up again because there was a mistake with the installation but not on their end. When I went back to buy the boxes individually, they were extremely expensive.

Our experience with LL went all right. The way they advertised about the installation price was misleading. They advertised $2 a foot. It really comes out to almost double that. They don't put everything in that, too, but the person they had do it was good and did a nice job. I was happy with that.

We got a 4-inch unfinished hardwood from LL Flooring. They had quite a few options. We went unfinished because we couldn't find the color that we had in mind so we could paint it ourselves. LL's rep, Renee was awesome. She was very helpful, knowledgeable and very patient with us. We went in there a few times and would stay a couple of hours each time we went in there. But I'm very disappointed in their delivery. We still have yet to get our flooring and we ordered it four weeks ago. We just heard from them a couple of days ago and they said they would bring it tomorrow. So, we're hoping they follow through on their word. We had $14,000 worth of floor.

I was looking for a particular kind of vinyl plank flooring and LL Flooring had something that I liked. What I chose was not available but they had an alternative. The reps from LL Flooring were most helpful and great to work with. Also, the cost was very good. It was the first time I purchased from them but it probably won't be the last if I have to purchase more.

The first experience was a bit better because I got the quote sent to me by mail. I'm a visual person, so I like to look at things. We had a little misunderstanding, and it could have been on my part about going to the store. But I gave them the name of the wood I wanted because I had ordered samples, and I asked them to send me the quote for that before I even came to the store. I had a quote, but LL Flooring never sent me the estimate. I was reconsidering whether I wanted to do wood in the lower level of my home. But I could have made that decision better had they sent me a quote. I did white oak hardwood flooring. I love everything about it. And everybody who comes in here are amazed. They think it's a different quality than what it really is. It was done well. The wood is good. The people who laid the floor were amazing. It was an interesting process.

The young woman was very helpful. I felt comfortable with purchasing the flooring that evening. I have several events planned for my house. So, I figured I would spend the extra money and get the matching treads. But the matching parts that LL Flooring sell shouldn’t be sold as matching because they don't match. Once I got on the floor and I went to put the treads in, the treads weren't close in color. They looked horrible. I'm trying to get new treads made. But it is delaying my timelines and messing with my schedule, and I'm unhappy about that. Also, I bought a top riser, and the color there is horrific. It makes it look like a cheap floor also. I ended up making one myself. And I wasted the money on the piece I bought.

I purchased laminate floorings for the hall and one bedroom in a house in Idaho, and the kitchen, laundry room, and hallway in a different house in Gresham, Oregon. They're awesome and I would tell anybody who ask me that LL Flooring did it. I started out my order online and their website was good. I was impressed that they sent me out samples. When I went to the location, I was waited on promptly and the gal was really nice. They did the installation for me in both houses. The one in Gresham, Oregon was installed by a husband and wife and they were very professional. It took them a day and a half to do the install and I was really pleased with the way they cleaned up after themselves. The flooring also looks like it had been professionally installed and I shouldn't have any trouble selling that house now. For the other house, it took the installers only four hours to do a long hall and one bedroom. I'm living in that bedroom and I love my new flooring.

When I bought the snap vinyl flooring from LL Flooring, the local store representatives were awesome. The pricing was good and it's great flooring. It's durable and it locks together extremely well versus other products that I use. I would recommend LL Flooring to my friends.

I got vinyl laminate flooring from LL Flooring. The reps were pleasant and accurate.

We had the floors and we had good experience with LL Flooring. That's why we went to them again. However, I was disappointed because the store told us that they would have solid flooring for my concrete downstairs. The rep said that you could straight glue it in. I got their installer to come in to measure, and the store assured me that the solid flooring goes on concrete. But the installers said they don't do it. So, we have to look for an engineered floor. The store has to know, or the installer should have told the store what they do or don't. Other than that, I was impressed by the person who was writing us. LL Flooring is good in customer service.

This was the 12th house on the same product that we built and used LL Flooring's product. From the beginning, we haven't changed. It's the same people, flooring, and location. I couldn't really be any happier with everybody involved. We really like the flooring because it installs really well if it's installed correctly. I never used laminate before. I typically use tile or wood. But this laminate is a really good floor because it locks down good. It also looks good. This particular laminate has a little bit of surface on it where it's not completely flattened smooth, so it's really a close simulation to wood. The only drawback about it is we gotta put our flooring in, and then we cover it, and then we put our trim in and uncover it. By the end of the construction, dust does get underneath the paper even though we try our best to keep it from it.

The person at LL Flooring was very helpful. I kinda had in mind what I was looking for. I thought I'd just get the planks but then she told me about underlay and stuff like that that I would need and different stair noses. She told me stuff I didn't even think about. She was very knowledgeable.

I got laminate flooring. The rep showed me exactly what I needed and didn't try to sell me other stuff. I'm happy with the product. It looks good. Dealing with LL was a good experience.

The sales reps from LL Flooring in the River Watch Parkway, Augusta, Georgia location were fantastic. We’re trying to finish up my daughter's house and the flooring that she's using is no longer in stock. So, they had to go on the computer and look all over the United States to see where it was and get it shipped to me. I'm gonna pick it up this week when it comes in. I'm more comfortable going in the store than ordering off the website. But it was okay. We did this about two months ago. We had the same problem. They had the display in the store but they didn't have it in stock. They had to get it from another store. It turns out they're not making the flooring anymore. So, they had a hard time finding it yesterday, but they were able to. I'm happy that they went above and beyond on going on the computer searching all over the place to find the floor so we could finish up the job. They were fantastic.

My experience with LL Flooring was beyond excellent. The staff went above and beyond to make sure that I knew what I wanted and helped whenever I asked about a product or a different type of flooring, they explained it fully to me so I understood, because this whole thing was new to me. They were extremely thorough, very professional, kind and patient.

I got luxury vinyl tile for our basement from LL Flooring. I looked at the sample and I read the specs of the product. It was the thickest, sturdiest, best-looking product that we saw from several manufacturers. The quality is great. I like the way it looks. The sales guy was helpful, showed us a few things, and sent us some samples for the things he didn't have in stock. He was knowledgeable. We had a good experience. It's a good product and has a fair price, and we're happy.

We bought flooring from LL Flooring and we used it for shelving in a retail store. This time, we're gonna put flooring in the upstairs of our house, which is carpet right now. We're gonna replace it with one of the samples I ordered. It's a hard—prefinished maple. It was easy to ask for the samples. Came really fast too.

The reps at the store were professional, and they gave us samples. We brought them home then they responded back to us and asked how we were doing. The flooring we got is different than what we had before, because we had oak and now we have a different plank. It's vinyl and my wife said she likes it. LL Flooring recommended the person who was going to do the install, and he came, did the measurements and did the job. It looks nice. He did a very good job. All in all, we had a good experience, and I'd tell people to check out LL Flooring.

The customer service is awesome. Installing the flooring was very straightforward. The quality is excellent.

LL Flooring has a good variety of products. I'd recommend them. Our sales rep, Sam, is great. He's always available. He's helped me with my purchase. It was heavier than we thought and he loaded it up for me in my car. The installers made a little mistake though. When they pulled out the refrigerator, it left a zigzag mark in the floor. But they came back and fixed it.

We had our kitchen hall, bathroom, and laundry room floor replaced with luxury vinyl tile. We had done a lot of other searches at other flooring locations and LL Flooring had, by far, the best price. We went into the LL Flooring store and the young lady who worked with us was extremely helpful. She showed us what products they had, gave us prices, and showed us alternatives. But we already decided what we wanted and one of the first tiles she showed us was exactly what we had in mind. They were able to do the work within several weeks and they stayed in contact both by telephone and email. I would recommend them to friends.

The sales rep spent a little time showing us stuff and answering some questions. He was good. He wasn't pushy at all. We got an engineered wood flooring and the quality has been good. We've had it in for a little while now, and it feels and looks nice. It's not scratching up. We're very happy so far.

We went to an LL Flooring location and purchased a luxury vinyl plank. We had taken a piece of the flooring that ended in the hallway that it was gonna be connecting to. The young lady that helped us in the store was great about helping us match it up so that it didn't look like we were trying to match it and get it blended. She got on the floor with us and we put it in the sunlight and she made it super easy. I was very pleased.

They are great people to work with at the LL Flooring store in Buffalo. Go there and get your floor. We love our laminate, waterproof floor.

I would go to LL Flooring again. It was a good experience. The representatives did pretty well. I did the installation myself, and it wasn't terrible, but it wasn't super easy. Quality seems to be good. It is scratch and dent resistant.

We got vinyl plank flooring in-store. It looks great. LL Flooring installed it. They were great.

LL Flooring were very good people. The choices were minimal for bathrooms. But once I made the purchase, installation was very quick. I bought the flooring on a Tuesday, and the installer came on Saturday, which was great. He was one little fella, but he knew what he was doing. I wish he made the pattern more random. But the installation was perfect, so he did a super job. Prices were great. We saved $3,000. I'm pleased with that.

I liked the fact they had a big showroom with lots of things. They had a few people working and everyone was knowledgeable. I made my choice at the store and the reps I worked with were excellent. I purchased luxury vinyl plank flooring and they're very nice.

LL Flooring is a little bit cheaper than other companies. It was great when I purchased. I asked a bunch of questions and they answered them. They knew exactly what I was talking about.

LL Flooring did a very good job on the vinyl flooring. They were very accommodating and good to deal with in every aspect. I got lucky.

LL Flooring's selection is overwhelming. They covered the bases very well with everything that they had there. The CoreLuxe flooring that we got is amazing. There was one slight problem however. They've got a bullnose for the stairs. Somebody made a comment that they're gonna discontinue it in the next year. But when we first picked it out two years ago, it was a new line. The bullnose doesn't look that good. It would have been nice to be able to have an option of getting a better bullnose grade for the flooring that was the same material and wear patterns.

I liked LL Flooring's price and the people there were really helpful. I got laminate flooring. It's working out okay. I'd tell others that LL would be a good place to go and look. They have some good prices.

We changed our minds a few times about what we would put on the floor, and the staff at the LL Flooring office was very helpful with that. They gave us a bid to replace all of the baseboards. We didn't want the baseboards all replaced because there was no need. It's only three years old. So, we just did a quarter round. They adjusted our pricing there. And we were very happy. The crew came on time. They installed. They were good. Our floor is what I wanted.

I purchased online with the help of Daniella less than a year ago and then I had the floor put in two weeks ago. Then I had the pleasure of speaking to a gentleman who said he worked with Daniella. They were just A-plus. It was seamless and great. I love the quality of the flooring.

We went from carpet to the vinyl plank flooring and it's a huge difference. I love it, and I wish I would have done it a long time ago. The installers did a great job. The floor looks great, but my house was very dirty. There was dust everywhere. We have a tile floor in the kitchen, and that concrete leveler stuff was everywhere. I just wish the installers would have been more respectful. When I talked to one guy, he had no clue. How would he not know? Besides that, the flooring is easy to clean. LL Flooring gave me a Bella cleaning kit, which was included in what I purchased.

The rep was very accommodating. He answered all my questions, explained everything to me and gave me samples. Everything was in timely manner. He told me it would be in last Thursday, and it was in last Thursday as he said. We're excited about the way the floor turned out. It's my grandson's bedroom, and he's extremely happy. I'm happy with the cost as well.

We got Tranquility flooring. It's River Walk Oak in color, and the thickness of the wear layer was where we wanted it. I'd recommend LL Flooring because they were very easy to work with.

I purchased Duravana oak flooring from LL Flooring. It looks awesome.

The vinyl flooring that I got from LL Flooring is beautiful. We get a lot of compliments on it. The installers were excellent. They kept good tabs on the whole process. The only thing is that they didn't have to move any appliances so we're still waiting for the rebate on that.

LL Flooring has been great for me. We've been dealing with them for years and they're good in pricing and they usually have everything in stock or within a couple of days. I usually buy the vinyl plank and the quality is very good. They have a good variety and quality of products. They've always helped me with everything.

The selections were great. The gentleman we worked with was really helpful for us. We bought some laminate flooring and my husband installed it. It's amazing and we're gonna buy more of it.

I needed a butcher block countertop, and I thought that LL Flooring had what looked like a decent product. However, it was a dud, which was really a bummer ‘cause I spent quite a bit of money. I ended up going with some butcher block at Lowe's instead. I don't think the sales guy from LL Flooring was bad, but the piece that was sold to me, he wouldn't let me look at it inside the box. On the showroom, he showed me what it looks like on the computer, but what it looks like on the computer and what I got were two different things. I can't ask for my money back because we used the wood and tried to work with it.

The online was convenient because I was trying to look myself, and when I was ready, I would go to the store itself and figure out how to go forward. It was nice to go about it that way. I had the hardwood floors shipped. It was the easiest way. The flooring was very good.

The person who works in this community does a lot of flooring and exclusively gets his materials from El Paso LL Flooring, and he came to the house with samples. We purchased vinyl flooring for our living room, dining area, hallway and a den. It’s already installed and we’re considering getting back in touch with the guy for the kitchen and a couple of other areas. We are very pleased with the service and the quality of LL Flooring.

The quality of the flooring is fantastic. My wife loves it.

The flooring has been holding up well. The installation we did ourselves wasn't the easiest but it wasn't terrible. I've had a great experience with LL.

We're happy with this product. The floor looks beautiful. It's good quality and easy to install. My husband installed by himself. We had a very good experience.

I purchased vinyl flooring for the condo I got in Saint Pete, Florida. I was using this local company there close to Saint Pete. I live in Nashville and there's one here, too, but we picked the product we picked because we did research on the internet and that product we liked was cheap and waterproof to use in a condo that I'm renting. The people from LL Flooring were great. The guys in Saint Pete were great. The ones in Nashville were, too. The install guys were good. There were small issues and they knew how to work around it and make it work. Now, if I keep this condo and gonna move down there and live in it, I'll rip it all up and put some real hardwood in there, but this was good for what I wanted to do. Overall, I'm happy. I would buy from LL again.

This is the 3rd time that we've gone to LL Flooring. We purchased a water-resistant laminate for the two back bedrooms and the guy was nothing but professional. At first, I was looking at a luxury vinyl. Because it was so thin and the floor had to be raised up so much, he suggested this would work out even better and he was right. The installers were fantastic. They knew what they were doing. They did the least amount of cutting and waste. I had two and a half boxes left over. I was able to return two full unopened boxes. It was perfect. I love the flooring.

LL Flooring has good options. They are a lot better than a big box store. They're also a lot more responsive when I went in there and talked to people. I ended up buying the vinyl floor and the guys that installed were very competent. They came in and did it all in one day for the two rooms we had done. I'm happy with the whole thing and I've already recommended them to other people. I can't often say this, but LL Flooring was 100%.

LL Flooring had everything in stock right when we needed it. We did it in two bedrooms and we're very satisfied.

I spent near 13k for new flooring. I got the Hackberry lifetime warranty floor. They never finished the quarter round and the the corner came off a few boards already. They won't finish the work or honor the warranty. They have been giving me the runaround for a year now and I'm being forced to get my lawyers involved.

I purchased laminate flooring. It was nice and easy. The reps were friendly and knowledgeable. The installers were good and working with the material seemed easy for them. They were really clean too. So far, the flooring has been great.

I got Coreluxe flooring and it was very easy to install. The only problem was that it's a good heavy product and my back is not so good. I have an account at the Milwaukee location and I always go to them. If I forget something, they make suggestions to make sure I don't have to have a trip or two back.

They were awesome. The rep was so nice and helpful. He showed us everything. We went with waterproof vinyl flooring and their installer Carlos was fabulous. He was whistling while he worked and he was a happy guy. He knows what he is doing. Everything was perfect. The flooring looks good. It's scratching a little bit but we'll have to see how it goes.

Purchasing was very easy. I got the Duravana Hybrid Flooring and it seems to be pretty good. I recommend them.

I purchased some vinyl planks in store. The rep was very helpful. I love the flooring and I wish I could do it in my whole house. Try LL and see their showroom.

The associate was knowledgeable and welcoming and I chose to do business with them because of their service. I got a floating flooring and the quality was good. I’d recommend LL Flooring.

I looked online then saw what LL Flooring had in-store. We went in, looked at it and purchased some floor threshold. I would tell people to go to LL Flooring, because they can check out the merchandise in person. The customer service was awesome too. The reps were very helpful with everything that needed to be done. They paid attention to us and loaded up the merchandise. They were great.

I was doing a comparison and research for some laminate flooring and I was on my way to purchase some flooring from a different company. When I stopped into LL Flooring, they gave me a better price, so I went with them and it went very well. The people were very knowledgeable. They let me know everything that I needed. They had the item that I wanted in stock. There was also a sale going on, and since I was able to get the flooring that day, they gave me a better pricing than what was on the ticket.

I like the rep a lot. I bought some hardwood flooring, and we had it installed ourselves and didn't have any trouble. I've ordered a second batch and it was supposed to be last week, but it hasn't come in yet.

I installed vinyl plank from them in June 2021. After a few months, I noticed that some boards were shifting, but I attributed it to the weather changes and didn't think much about it. However, it just kept getting worse. I was talking to someone who owns a floor company and explained what was happening. He came over and took a look. In all of his years, he had never seen this. The individual boards were cupping and the joints between the boards were breaking. He said that if it is the fault of the manufacturer that the boards are defective, it is common practice that the company reimburse for the flooring and make things right. I would think that all companies would follow the same ethical business practices. Basically, if your product fails - you fix it. He advised me to reach out to the manufacturer (LL Flooring) and have them come take a look.

I purchased waterproof tiles for the kitchen. The quality is okay. But the installation was a nightmare. The people didn't show up when they were supposed to and didn't bother to call. When they showed up, they were reckless in removing the baseboard. They didn't do what we had agreed on in the quote, which was removing the tile underneath before installing it. A different person came each time. The person who started laying the floor kept on leaving. There was also no ability to communicate because he didn't speak English.

I was very happy with the service. I did the entire home, basement included. The flooring looks good.

The reps were diligent, responsive, and quick.

We bought about a thousand feet of luxury vinyl plank from LL Flooring which we had installed in the kitchen, dining room, living room, music room, and hallway. The sales rep we dealt with was exceptional. Once he figured out that he was dealing with a guy that didn't know what was going on, he started explaining things and helped me quite a bit. But the fellow that was getting ready to install was checking and it turned out that where we had the grand piano, the floor had sagged. So for the last couple of days, I've been underneath the house putting a beam in to support the flooring. He said it would be better if we got a different locking mechanism type floor.

The people at LL Flooring were so knowledgeable and friendly. It was so easy to shop with them. They were such nice people. They knew exactly what to tell us to do and we did it. We picked up the flooring, measured it, and ordered it. Then they delivered it, and that was the easiest thing in the world. Their product was much nicer than the one that I've had before. I'm very happy with it. It's really nice. The gentleman that delivered it was wonderful. It was a wonderful experience.

The store manager has always been super nice and helpful. I like to go back there. The vinyl, click-together planks look like they're good. They're crazy thick.

The guys that work at the store came in close to closing time and there was no problem. They jumped right on it and everything was good. They were top-notch.

It was a very good experience when I purchased. They had what I wanted. I got some baseboard trim and I'm very happy with it. I'm happy with the price too. I recommend them.

We have used LL Flooring in the past, back in Florida, and we used them again when we moved to North Carolina. We bought some materials in Florida and we told them that we wanted a top quality floor. We asked to be sold anything that we needed for that floor and we were told all we needed was the vapor barrier. But after the installation, we have hollow spots in some places. The worst being the entryway. The installer didn't say that the flooring didn't have padding, the people in the Concord store or the Southbury store didn't say anything, and neither did the people in the Dania store where they sold the flooring to us. It really gets under my skin because we paid a lot of money.

I purchased plank flooring and it's of very good quality. The rep was very knowledgeable about the product and she helped me out tremendously. But it was a little tough putting it down.

The sales reps were good. I purchased some vinyl flooring in-store, then I picked them up and installed them. The quality is okay, and I would recommend LL Flooring.

I've done 10 houses now with LL Flooring. I'd recommend them. Every time I go there, Devon takes care of me. He calls me now and then to see if I need anything.

I purchased vinyl plank and custom stairs. The reps were knowledgeable and quick. They made it easy. Working with the product was very easy and the quality is really nice. It's easy to clean and it's water, stain and scratch resistant.

I bought the luxury vinyl plank from LL Flooring and I'm very happy with it. When I went into the store to make the purchase, I had an idea of what I wanted, but I I asked a few questions and their reps were able to answer them. The installation was pretty simple since it was for a bathroom and had a small area. I had two other projects where I also bought from LL Flooring and those were for large areas. So far, I've been satisfied each time I used them.

I got waterproof vinyl planks and the installation went smoothly. The reps were all great. I love the quality of the flooring. I recommend them.

The rep I worked with was really good. I'm in a wheelchair and he was able to help me with all my stuff. I was able to find out the past planks that I bought through his records. He was helpful in every aspect. They loaded the flooring I bought onto my vehicle for me. It's perfect. We went with it again because the one we have downstairs is very durable and we've had no problems with it.

I got 600 square feet of water and scratch resistant laminate from them. The rep was very knowledgeable and walked me through the options. He helped me pick a color that fit around what I have. When the order came, they called and told me it's ready. A month later, I ordered the. transition pieces and end pieces. The only downside was that the transition piece came from another store. The other store just put it in a box and sent it with no protection and it came all broken down and bent. I called them and they took care of it right away. The flooring is of good quality and I really like it. I did it myself so I was very happy with it. Everything worked out perfectly.

I got laminate flooring from them and it's easy to work with. The quality is also good for the value.

The sales experience was great. I ended up having way too much material but I was able to return some of it and they credited it. LL Flooring was very responsive. They were great to work with. I didn't have to argue with them over whenever my material was gonna get here.

The service I got at the store was great. I got vinyl flooring and it has worked perfectly.

The first guy who came for the installation was very good. The second group that came to install was awesome. The whole house was done in one day. However, when they first delivered the materials, it was wonky so they couldn't use it 'cause it wasn't laying properly. I had to wait and they had to redeliver another set of material. While the installer was here, that part was not laying right either. But he worked it out to where they got it going. What made me a little upset was his supervisor was telling him even though it was not laying properly for him to keep pushing and go on. But the guy was trying to tell his supervisor that he was not gonna do that if the material was not looking right. I felt they're were just trying to get the money.

The rep was very helpful and friendly. A third party was hired by LL Flooring for the installation and I have mixed feelings about it. We live in a rural area and there are very few installers up here. They contract with someone who is about 450 miles away. There was a gentleman out here that works for them and he started our install. He did an excellent job. He was very meticulous, which means he was very slow. That work was okay with us, but I don't know if he ever worked an eight-hour day. He was here for a minute and he'd leave and then he'd come back. Christmas was in there so we told him we didn't want him working on Christmas or Christmas Eve.

It was never explained to me how the flooring would be installed. LL Flooring gave me a list of products that were going to be needed to install. All they said was this color looks really good with this floor. I had a problem with my flooring so I called and the first guy I spoke with acted as if it was not his problem. He said, “What do you want me to do about it?” and asked if I wanted to speak to his manager. I was not impressed.

I had LVP flooring put in my basement and I really liked what I got from LL Flooring. Their sales reps were super nice and they'd call me back to check on things. I used their people for the installation which took a week, maybe less. They were very good and whole process was easy. The floor quality is beautiful, too.

The sales rep was very professional and patient. We had multiple questions and he was right there for us the whole time. I didn't feel pressured to make a decision one way or the other. The price was also right. I'm happy with the product. It looks good in the home. My only concern is that should water spill on it and we won't catch it immediately, that part of the flooring may become damaged.

I've had a really good experience. I ordered flooring and they have a good product. I also ordered some floor vents to match the flooring that was installed. I love my floor. I'm glad I went with real wood. I would buy again from them.

We went online to look for some casing moldings to go around our door. Most stores like Home Depot or Lowe's don't carry 2.5-inch ones. They only carry 2.25-inch door casings. I found LL Flooring on the internet and they had what we were looking for. We went right down to the store here in Kingsport and our experience was excellent. The guys were very helpful and friendly. They knew exactly what I was looking for and they had it in stock the first time around. The second time around, I had to order it. I put the moldings up and they were perfect. LL Flooring is a nice company. Go and get your molding from there. I'm gonna go back to them.

We went to about five different places that offer wood flooring and we liked the product better from LL Flooring. We went with hardwood. LL's sales reps have been great all along.

LL Flooring had a good selection. It was better than the other places I personally went to, so that was an easy choice. We found a wood that was similar to what we needed, and we made a decision right there. They didn't have the specific wood I was looking for, but nobody does. It's a wood that we bought about 20 years ago, and it's probably an endangered species, so it's not being sold anymore. The two people that were at the showroom were very friendly, and they gave us all the answers we needed. They made us different offers, and we got a discount. The wood was good. So it was overall a very good experience.

I purchased laminate flooring for our basement from LL about a month ago. It wasn't ready when I ordered it and they had to get it out of the warehouse. But it was ready when I was there for pick-up. Also, there had been a sale that just went on right after I ordered the material and paid for it. I asked them which price will they be honoring and they said as long as it's within 30 days, I get the sale price. They rebated the difference.

I ordered hardwood floors for a large house. They sent out a worker to measure the floors and order the correct amount of flooring. They measured it incorrectly and then blamed the customer. Then they installed flooring that did not match as they ordered it from different batches. The installation was a disaster. It was done very unprofessionally and despite multiple attempts to get LL flooring to fix it, it is still messed up. I paid thousands for the flooring and it looks very cheap and unprofessional. Do not go with this store! Avoid.

We shopped a LL Flooring several years ago and bought floor. Then we got a luxury vinyl plank flooring this time around. It was easy to purchase. The sales rep was great. The installation was easier. A contractor did it and they didn't have any problems. The quality of the flooring seems good. It's in the kitchen, dining room, bathroom, and the mud room. The look looks good.

We got vinyl plank flooring and we love it. It's easy to clean, but we're using the cleaner that's meant for it. The main guy that helped us was really good. The guy that loaded the flooring was so awesome. Everybody was great.

The flooring I got from LL Flooring looks really great and high quality. My wife was kind of lukewarm on it but when she saw it in person, she really liked it. If I have to buy any more flooring, I'll check them out right away and see what they have that might meet my requirement.

Recently, I bought hardwood flooring. The reps were amazing. I had been looking for that floor that would fit a really specific need for quite a while, and I kind of narrowed it down to three. When John there knew that this was my top choice and in my price range, and when it came on sale, he dropped me a line and said, “Just wanted to let you know that this is being offered now if you're ready.” The way that he did it was not like a pesky needling you to buy. He knew I wanted to buy and he was letting me know of an opportunity that was to my benefit. I jumped on it at their location on 410. I have always gotten extremely personal service. They were very helpful. I'm very happy. John treated me as a valued customer.

We had our laminate flooring done on the main floor in the second floor. It's gorgeous. The team that came out was perfect. They let us know everything that was going on and contacted us with any questions. Nothing was done unauthorized. I had looked online and selected the one I wanted. Then we had to go into the store to confirm and to set everything up. I told the rep after seeing everything that I needed to change my selection. She was so good. We even took back the unused product and got a refund.

LL Flooring was fantastic. We purchased 800 square feet of solid-core vinyl. Everything worked perfectly and smoothly. They had a really good crew.

I worked with LL Flooring for a long time. It's pretty good. I order majorly from the store in Oaks in Phoenix. It's fantastic. They have a good price and good quality. The store manager, Sam, is very professional. It's easy to return, too, because they always have extra. If I needed some makeup, they can render from other stores and help me out. They got very good customer service. Overall, I was satisfied. I feel very good.

There are two LL Flooring stores in Michigan, and one in Indiana. We’ve always had good service. We've installed 3,000 square feet of vinyl plan flooring now in multiple houses. Our last one was 600 square feet of that. We love it. My last experience, I purchased online. And this store gave me a call because I ordered 600 square feet of flooring. I forgot to order enough padding to cover it. So, it was excellent.

The rep was great. Also, It was a good install. Everything took place in one day. The installers cleaned up behind themselves. I'm loving the flooring. The prices are very reasonable for the quality that I am getting, because I got a high-end product and I was happy with it. My wife is also happy. That means I’m happy. If I had to do it again, I'll deal with LL Flooring.

I went in LL Flooring and it was such a pleasant experience. That place was perfect for me. The guys that put the flooring in the truck were very nice. When I called one time, the guy that answered the phone was pleasant, easy to work with, and professional. The floor came, I had the guy put it in. It's beautiful, and I'm so happy with it. I am gonna buy from LL Flooring again. I'm gonna get a waterproof one for the basement, because there's a washer and dryer down there.

I installed vinyl in the bedroom. I love it. Everything was excellent. I would highly recommend LL Flooring.

LL Flooring took care of me. They were great to me, especially the manager over there. Everybody loves the flooring. So, I'm very happy.

We got luxury vinyl throughout the entire house. The installers were super awesome. We were still in the process of moving in, and they didn't just rip out the whole house all at once. They worked with me to do room-by-room, so I was able to move boxes and other things out of their way as they finished one room and went onto the other. They walked me through the process of what they would do, and kept it livable so that I didn't have to go to a hotel. There was just some mess that we had to clean up afterward, but they were super professional, friendly and very courteous throughout our process.

The sales associates in the Augusta store on RiverWatch Heartway were very knowledgeable and very good at their jobs. We purchased the waterproof flooring with underlaying that goes on top of the cement slab. I like everything but the delivery charge. It was out of this world, so I had to rent a truck and get the flooring myself. But we liked the flooring's cost and it’s very nice quality.

Purchased flooring and picked up 1/2 of it to do a project. The flooring was great, the service was great. Sammual the store manager was very helpful and top-notch when it came to his knowledge, the experience was as good as it can get. Covid hit and I could not pick up the other 1/2. The district manager sold the half I did not pick up, even though it was fully paid for. No contact, like, "You have to pick this up or we are going to resell it". Instead, I came to pick it up and I was informed it was sold and you cannot get this same flooring anymore. Be aware the flooring is not yours even though it's paid for. New district Manager Matt ** has failed to return any follow up, simply silence.

We purchased some waterproof vinyl flooring. All the installers were also fabulous and polite. They even took boxes away. We spent 15,000 overall. LL Flooring always tried to ensure that we got the maximum savings that we could, and we appreciate that. I love the flooring. It's fabulous.

We had luxury plank flooring installed and they are amazing. Also, the team who came out to install it was wonderful. Between the store and the installers, everybody was professional, friendly, clean, and thorough.

We purchased some hardwood floating flooring in-store. The customer service was good but the quality of the materials is not as good. When the flooring came, it didn't match the sample I took home. But I already had it half down, so there's nothing I can do.

The staff at the store that I physically went to were very good and the pricing was appropriate and reasonable. Also, they the flooring into my vehicle, so I was very pleased with the service. The color of the product we got is very similar to an adjacent room and that's what we wanted.

I had luxury vinyl flooring installed and the installation crew was wonderful. They did it in one day. I love the flooring and I would highly recommend LL.

I got luxury vinyl and it's in my living room, dining room and kitchen. The installation was great and it was done in one day. I like the quality of the product. Working with their reps has been really good.

They did vinyl flooring for my whole home. The installation was a good experience all the way around. The flooring is of wonderful quality. I've referred a couple of my neighbors to them and they're getting floors from LL already.

I bought an old church that was a barracks from a World War II base and I didn’t want anything very rigid because there are very minor imperfections in the floor where it's not like a slab. So, I was looking at a particular color. I wanted more of a gray color and I didn't want to put a lot of money into it. So, that was a major factor when I went to LL Flooring. I knew what I wanted and what I was looking for before I went in. The sidewalls are just a tad darker gray and then, I'm gonna put black baseboard around it to separate the two but make it pop. I loved some of the products at LL Flooring and I've been telling people they're in Abilene.

We bought two different kinds of laminated flooring from LL Flooring all at that time. The customer service was funny and very helpful. And the prices were good. I got two buddies who are building a house. I gave LL Flooring's business card.

In November 2018, I used LL flooring to replace all my floors with KOA 4mm click vinyl flooring throughout my townhouse. The salespeople at the Hollywood Florida store were great; however, the installation was a problem from the beginning. Their installers had to come back and redo part of the job immediately after they finished the installation, but even after that there were raised areas where I was told would settle in time. I accepted that. My first rental tenant after the installation was there for 3.5 years.

Everything was super easy. The person that came to install the laminate flooring did a good job. I like the flooring. It's come a long way. I already recommended LL Flooring, and somebody already bought their flooring and is redoing the house with it.

The two people that came to do the installation were very pleasant and knowledgeable. But I did not have a very good experience with the people that did the scheduling. I couldn't have them come the day they were scheduled to come so we had to reschedule. It seemed the woman in their office was sick for a couple of days and still taking phone calls. She said that she couldn't do the scheduling and gave me the owner's name, Larry. I called him and left him two messages but he never called me back. On one of the times when I left a message, I said “I could have you come next Friday.” But they never called me back to tell me that. When I called LL Flooring, they called and got ahold of Larry. LL Flooring called me back and said I was scheduled for Friday. I didn't know it. But I love the flooring and will continue to use LL Flooring. I have always had good results with them.

LL Flooring has the best and cheapest option. The pickup is easy. You just drive around the back then they load the flooring up. I got the luxury vinyl flooring from them and so far, so good. I’d buy more from them.

LL Flooring is easy to use, so I'd use them again. The quality of the flooring is good.