LL Flooring

LL Flooring

Formerly named Lumber Liquidators

 4.6/5 (295 reviews)
LL Flooring

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.6 out of 5
See all 295 reviews

About LL Flooring

Lumber Liquidators is now LL Flooring and offers an extensive range of quality hard surface flooring in a variety of colors, patterns and trend-forward styles. Whether you are looking for vinyl, laminate, hardwood, or bamboo at LL Flooring you’ll find the right floor at the right price. LL also offers some great online tools to help you on your flooring journey as well. Use the Picture It floor visualizer to see any of their hundreds of floors come to life in your home in seconds by simply snapping a picture on your mobile phone. Or use the Floor Finder to discover the perfect floor for your home and lifestyle . You can also book a virtual video appointment to get expert, in-store help from the comfort of your home.

Pros & Cons


  • Huge selection
  • Price-match guarantee
  • Free samples
  • Workmanship warranty on installation


  • Direct shipping to home is not free
  • No carpeting choices available

Bottom Line

Customers can shop multiple options at LL Flooring. The company does not offer carpet, but you’ll find hundreds of styles of hardwood, laminate, tile and waterproof vinyl with DIY or professional installation options.

Top LL Flooring Reviews


We got hardwood floors from Lumber Liquidators in Robinson. Everything was professional. They gave me a great price… it was a good enough experience for me that I sent my dad up t...

Read full review

I purchased some wood flooring from Lumber Liquidators. I ordered it in Hillsborough but I had to go all the way to North Plainfield to get it ‘cause they didn’t have it in stock....

Read full review

What is Lumber Liquidators (now LL Flooring)?

Lumber Liquidators, now known as LL Flooring, is a flooring company that offers laminate, tile, hardwood and vinyl flooring solutions.

  • Laminate flooring: LL Flooring’s laminate flooring comes with water-resistant and preattached padding. Laminate flooring is available in many colors and patterns.
  • Vinyl flooring: LL Flooring offers CORELUXE vinyl plank, vinyl tile and porcelain tile with several patterns, styles and colors to choose from.
  • Tile flooring: LL Flooring’s tile comes in porcelain wood look, stone look and quick-click collections.
  • Hardwood flooring: LL Flooring sells multiple types of hardwood flooring, including solid, engineered or unfinished hardwood.

You can shop for LL Flooring products online or at a local showroom. Design consultants will help you in the store, or you can use the website’s “Floor Finder” feature and answer a series of questions to figure out the best options for your needs. You can order up to three samples for $10 with free shipping and get a $10 credit towards your purchase. You can also pick up free swatches at the store.

You can buy flooring online and pick it up with no shipping charges at an LL Flooring store location. The company offers peel-and-stick, glue-down and quick-click options, depending on the material. Some products are designed for easy self-installation, but you can choose professional installation.

LL Flooring partners with local independent contractors nationwide for product installation. A flooring expert from LL Flooring arranges professional installation for you when you purchase your materials if you choose this option. You get an entire project assessment for your home, and the company supports the installation process and ensures that the project is a success. Residential installation comes with one-year limited warranty.

LL Flooring installation cost per square foot

Hardwood flooring from LL Flooring starts at $1.59 per square foot for unfinished pine. Popular stained hardwood, such as engineered oak click-install, starts at $1.98 per square foot. Bamboo flooring starts at $4.39 square foot, and Aquaseal water-resistant laminate starts at $1.38 per square foot. Waterproof vinyl plank flooring prices start at $1.34 per square foot.

The company offers financing a best-price guarantee that matches verifiable competitor pricing.

LL Flooring FAQ

How much does LL Flooring charge for installation?

LL Flooring partners with local contractors to install flooring. The install team can work with you and the contractor to provide an estimate based on your specific project.

Does LL Flooring use formaldehyde?

LL Flooring sells multiple brands of flooring made by several manufacturers. The company maintains that all current inventory is safe and meets all regulatory standards. A small portion of the company’s supply sourced from China in 2015 came under question and has since been removed from inventory. LL Flooring worked with its customers to test products and ensure that there were no unsafe levels of formaldehyde.

Is LL Flooring good quality?

LL Flooring products are sold with a manufacturer's warranty. Flooring comes with a one-year warranty on workmanship if you choose professional installation. LL Flooring stocks several brands and also supplies professionals.

Is LL Flooring safe?

LL Flooring ensures that its products meet federal health, safety and sustainability standards. The company hired a chief compliance officer in 2015 to enhance compliance and sustainability practices throughout the LL Flooring supply chain.

Is LL Flooring good?

For customers who prefer to shop online, LL Flooring showcases its entire catalog digitally with transparent pricing. You can shop by flooring type, brand, trend, features or colors. The ship-to-store option offers free delivery, so online shoppers won’t have to pay for shipping if they can pick up the order at a local LL Flooring location. LL Flooring also offers easy-to-install options for DIY customers.

LL Flooring Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

2 featured reviews
How do I know I can trust these reviews about LL FLOORING?
  • 4,242,460 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 5
Verified Reviewer Verified Buyer
Original review: April 9, 2023

LL Flooring's reps were very good. They had a good sense of humor. A rep told us about having at least one additional box to make sure in case we had any waste. And if we had any boxes that had any damage, we could bring them back and they would replace them. I just had one bad experience with them. We initially ordered the flooring online on the 26th of March and it was supposed to be here in one to two weeks. We had a new washer and dryer coming into the room where we were putting the flooring. When I called LL Flooring, they couldn't find the order. That was partly my fault too because it was under my husband's name and not mine.

Evidently, there are two accounts and two different phone numbers. When the rep looked up the one phone number, she found it. We ordered flooring from there in 2011 and we ordered flooring again after that. This was the first time we had an issue. The rep said, "When you purchase it online, you have more of an issue than if you come into the store. I don't know why." Next time, I'll go to the store.

The lady's name in St. Cloud that I worked with was Jessie and she was absolutely awesome. When she couldn't find the order, she said, "I'm gonna keep digging. I'll call you back." She called me back in about 10 minutes and said, "It's gonna at least be three weeks before we get it." I said, "That was supposed to be here in one to two weeks. So, we figured it was gonna be here this past week." The washer and dryer are coming on the 19th so we only had a short amount of time to put the flooring in our room.

I had to cancel the order because I couldn't wait that long to get it. I was a little disappointed because I really liked what they had. The lady took care of canceling the order and she sent me an invoice saying that we were gonna get the money back because I was really concerned. When she said she couldn't find the order, I just freaked. The money already came out of our checkbook. All in all, that lady was awesome. She gave us the option to come in if we wanted to pick some up. I said we were just gonna go with what we had, which was the waterproof laminate plank, and we were gonna take it that way. The flooring is now being installed. The quality is very good.

I wouldn't hesitate to go back to LL Flooring again. This would have been the third flooring we got from them. Next time, I'll know to make sure that the account is under my husband. I would recommend this company to anybody that I know because they're really nice at the store, the flooring is easy to install, and it comes with instructions. They're really good about replacing anything that's broken too.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Flooring delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer Verified Buyer
    Original review: April 2, 2023

    The young woman was very helpful. I felt comfortable with purchasing the flooring that evening. I have several events planned for my house. So, I figured I would spend the extra money and get the matching treads. But the matching parts that LL Flooring sell shouldn’t be sold as matching because they don't match. Once I got on the floor and I went to put the treads in, the treads weren't close in color. They looked horrible. I'm trying to get new treads made. But it is delaying my timelines and messing with my schedule, and I'm unhappy about that. Also, I bought a top riser, and the color there is horrific. It makes it look like a cheap floor also. I ended up making one myself. And I wasted the money on the piece I bought.

    LL Flooring said they have reached out to the vendor. The vendor said they've had some problems with that, and they would send out new treads. Problem is, I have a low confidence in the quality of the tread that will be sent. And I have to wait another two or three weeks, possibly four, before this comes in is messing with my timeline of getting this project done along with the other projects. But with everything else, my experience was very good.

    When I had any questions, they answered. They gave good feedback when asked for their opinion as to which way to go with this type of thing or that one. They were very helpful because they gave their opinions, which is what you're looking for. Doesn't mean that their opinions are gospel, but it means that you have something else to help you make a decision, which is extremely helpful.

    I did my office and basement. The actual laying on the floor was quick. It went down easy and I was very happy with that. In my office, which is 13 x 13, it took me seven hours. What took a lot of time was when I had intricate cut-outs. But when it went through the straight across boards, that went quickly and easily. The basement also went quick. It was much larger. The nice part about the larger part was the planks were 6 feet in length, so it was not a matter of putting full planks in, which did not take much more time. Also, I love the floor's coloring.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: Sept. 2, 2022

    I went to several different places and looked around. I always seemed to end up back at LL Flooring. It was a feel-good thing and I got a good price. I just happened to hit it right where the particular thing that I liked was on sale. I was impressed with the savings coupled with the pleasant environment and the willingness to help me achieve my goal in a certain area. Everything was put together very well. The quality is there in the wood too.

    LL Flooring has a wide selection of all different kinds of flooring, depending on what you're looking for and how much you want to spend. It'll fill anybody's taste for floors. What I like about the people there is they have the knowledge of the types of different floorings and they are able to explain the pros and cons. That helps people to decide what material they want to use for a particular room. It just all came together. I changed my mind about the coloring that I wanted to use. I'm glad that I waited as long as I did. Otherwise, I don't think I'd have the floor I have to put in.

    We have a property that we're renovating and in the final phase, I wanted to put the wood floor in a particular area last because it was gonna be a heavy traffic area. The wood is on the kitchen tile and it's right next to the living room and master bedroom floor that it's gonna go down on. When the crew comes back in, we're gonna put the floor in, we're going to put the backsplash in the kitchen in, and install the rest of the appliances.

    If somebody asked me, "Where's a good place to go to get wood flooring?" I would say, "Go to LL Flooring. Check out all the other places too." If you go to a company that specializes in what you're looking for and you need assistance down the road, any of the other places that don't just specialize in this are really not gonna be able to help you in the same way. That was the experience I gathered when I was comparing wood flooring from different places. If you go to the store and talk with people there and explain what you're trying to do, they're going to point you in the right direction and help you select color schemes. They can pick out colors. I just enjoyed it.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: July 17, 2022

    LL Flooring won out on my cost comparison. And then the installation cost that was quoted was fantastic compared to everyone else. I love my new flooring. I should have done it years ago. I had no idea it would be this easy. And the product itself is beautiful. LL Flooring was the only company that we found that had the color and style of floor that was in our dream of when we start remodeling the house. And now having it installed on the floor, it completely changed the energy of the house. We wake up every morning and walk into our huge kitchen, living, dining room and we would be amazed.

    Their customer service, they're killing it. The whole process from start to finish, even like calling just to find out, "Okay, what would be the best way to do this? Should we come in? Should we look at this first? Should I look online?" And picking up the product from the store, I opted to transport it in my own vehicle. The gentleman who was running the store that day, who operated the forklift to load me up, was top-notch. Heads and shoulders above all the rest. And that's a huge compliment because I'm not super impressed with the people of Utah. It felt like for me an out-of-state experience because of the level of kindness and the attention to detail.

    The guy that came out to do the measurements was Tyler. He was one of the nicest people I've ever met in my life. He answered every question that we had. And we had many because it was my husband, myself and my dad. He took digital measurements of everything, which I had no idea was even a capability. And the quantity of product that was ordered and all of the supplies were 100% utilized. The two gentlemen he sent over to actually do the install, his crew, were wonderful. They were prompt and quick.

    Usually, you have strangers in the house doing things you feel a level of, "Oh, it's kind of weird." But those guys were so nice and thorough, and all throughout the project if there was something that came up or they had a question they wanted to verify how we wanted something before they did it. I was blown away and impressed. Because to me, a couple of men on the job site, "Hey, do this task," they're just going to do it and consequences be damned. But I would hire them again in a heartbeat for any work in my house.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: June 4, 2022

    We were pleased from the very first day that we went to visit with LL Flooring. I've been doing business for 40 some odd years and I have never experienced such professionalism from A to Z. From the moment we met the girl to the delivery, on time, to the guy who came to do the measurements. He was very professional and he measured everything. Then we got the delivery and it was on time. A nice gentleman came here. On the day of the installation, I was freaking out because I was worried about how they were gonna do it. The two gentlemen who came here were both Brazilian and I spoke to them in my broken Spanish. We got through with the Portuguese and the Spanish. They showed up in the morning and they were done at 3:30 in the afternoon, and cleaned up. We've had the carpeting down for over 25 years. So, we pulled it all up in the hallway, the living room and the dining room. And they were completely done.

    My wife is not the most decisive person in the world so the girl gave her panels to take home. Then, she got it down to three and went back a second time. My wife couldn't make up her mind and the girl was very sweet and absolutely wonderful. So, the sales person was great. She was very understanding and came back quickly whenever we needed an answer. On our installation, they tested and would charged if there was lead but they just deducted it off the bill because there was no lead in the molding. If everything went as smooth as this, I would have no complaints. But of course, that's another world. It was excellent. We love the floor and my wife is thrilled. She had to shop for a dining room set, and now, she's getting carpet, a little area rug and then vertical blinds. But this is not over in a long shot.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 25, 2023

    The LL Flooring rep did well. He was supposed to have help but he didn't ‘cause the guy didn't show up. So he did it all himself. The quality of his work was great. The flooring looks great. However, they put it over the old floor. They did not rip anything out. They put a padding down. It raises the floor 3/8s of an inch. We had to trim one door. But that was the only problem with it.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 24, 2023

    Justin was very informative. We deal with him every time we go to LL Flooring. He's very professional. He's excellent, overall. The quality of the flooring has been great. This is the second time we bought something there.

    LL Flooring response


    Thank you for taking the time to write a review. We are thrilled that you had a great experience and we hope you continue to think of us for all your flooring needs.

    Thank You

    LL Flooring Customer Care

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 24, 2023

    The sales rep did a nice job. Any questions that my wife had about different hardwoods and different places that she could put them, he had a good answer. He knew what he was talking about. I did the installation myself and it was real easy.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 22, 2023

    I liked that LL Flooring carries Bellawood Flooring, which is what I’ve bought both times. We dealt with the same person. We went in, chose our flooring, went home, made sure we liked it, and called the next day and ordered it. It was convenient, easy in, easy out. It was clean, helpful, knowledgeable, pleasant all the way around. We love our flooring.

    Be the first one to find this review helpful
    Verified Reviewer Verified Buyer
    Original review: May 22, 2023

    I was copying something someone did for a TV project and I already knew what they had previously used, and I reordered the hardwood flooring from LL Flooring. The reps were helpful, friendly and nice. They delivered on time and followed up, and everything was fine. If people had to do the same thing I did, I’d highly recommend LL Flooring.

    LL Flooring response

    Good Afternoon Brett,

    Thank you for taking the time to write this review. We are happy to know that you were satisfied with the flooring! We appreciate your business and hope you keep us in mind for your next flooring project.

    Thank You

    LL Flooring Customer Care

    Be the first one to find this review helpful
    Loading more reviews...

    LL Flooring Company Information

    Social media:
    Company Name:
    Company Type:
    Ticker Symbol:
    Formerly Named:
    Lumber Liquidators
    4901 Baker's Mill Lane
    Postal Code:
    United States