LL Flooring Reviews

We have purchased new ceramic tile floors from Lumber Liquidators and had them delivered 10 days ago. The first issue we had was that when we got the call that the delivery was going to be made, we found out they would charge an additional $40 to actually bring it up the stairs into our house (5 stairs). If we were only 3 stairs there would be no issue. So, being we have already spent over $9k to have our hardwood floors removed, pay for the actual flooring and the installation we were annoyed and just decided to move them into the house ourselves.

I’ve been at Lumber Liquidators before and recently, I got wood flooring from them. I wanted to put a new floor as part of a renovation in a rental property and the one I got matched the stair tread that I was using. Lumber Liquidators is run pretty well and the sales reps I got did a good job. They were knowledgeable and they helped me get what I needed. Then I had coworkers help me put the flooring down and it installed easily. So far, the quality of the flooring is good and hopefully, it'll last.

I’d recommend Lumber Liquidators. I dealt with them once before and had a good experience, so we went back. And what was funny was we picked out the very same flooring that, about six years ago, we had put up in the second floor of our house. We didn’t do it on purpose. So, when we got it out of the box, we could see it was the same stuff.

I purchased engineered wood floors from Lumber Liquidators. Their reps were very helpful. They were guiding me and giving me ideas. However, I wish I chose a different flooring. I wish what I got could have been a little firmer and a little different. It's definitely too soft.

We purchased hardwood for the first floor of our home and we’re quite pleased with it. We decided to go with Lumber Liquidator for two things – the wide selection and the very good pricing. We actually got a good deal, better than fair, and the cost was right in line with the quality. We also found the sales reps to be very knowledgeable and helpful. I’m located in Southeastern, PA, but when the representative looked online, he found that he didn’t have enough in stock for me. Then he suggested that if I go to Delaware, I could save the taxes, which was true, and it’s only about a 30-mile drive to get down there. I went to the store in Delaware to pick the order up and brought it home. Then my contractor installed it without any issue. Everything went on fine.

I recently purchased some hardwood flooring from Lumber Liquidators. My interaction with the rep was fine. I installed it myself and it wasn’t too difficult. My experience with them was fine but the quality of the flooring wasn’t that good.

I bought stuff from Lumber Liquidators several years ago. This time, I purchased wood flooring and used it as a countertop on top of our dressers. The sales rep was good and very helpful. We were focusing on a color and there were different selections, and he kind of helped with what to get. Also, I had to order the product and he stayed on top of it. He let me know when the material was coming in, so it all worked out good. The product was very easy to work with too. It's hardwood and it's nice. I also got a good deal on it, so it was a good price for the quality.

We had a great experience with Lumber Liquidators. We did some work on our floors and Shawn at the store was so helpful. We were undecided between hardwood or laminate. We have kids that can mess up the floors so we wanted something that can last. Shawn was great in helping us find the right product. He even used a big hammer and tried to knock down the bamboo flooring. There was no dent so we definitely knew exactly what kind of product we wanted after that. Shawn also told us to think about it and go back to the store since there was going to be a sale - we happened to be there a couple of weeks earlier than the sale. He was not sure if the product was going to be there during the sale, but he was absolutely great in informing us as a consumer what product to buy and how to save cost so we really appreciated that.

Lumber Liquidators is a small store and I had a good experience with them. I purchased hardwood flooring last year. They were well-priced and were usable. The quality was good too. Their staff were very professional, knowledgeable of the product that they were selling and they were quite accommodating. We did the installation of the flooring ourselves and it was very easy. You just lay it down and when you have the proper equipment, you're good. If I need more flooring, I would go back to Lumber Liquidators.

We purchased the Pioneer Leather Hickory in October 2018, picked it up at the store and transported to our house for it to set until the humidity level was correct. We then had it installed at the end of October. We have noticed that a section of the flooring is coming up and creating a uplifted crease. We contacted Lumber Liquidators in Virginia Beach, VA where the flooring was purchased. They sent a rep down to look at the floor and we haven't heard back from them.

Lumber Liquidators is one of the closest wholesale companies to where we live. There were two different purchases that I did with them. I got hardwood bamboo laminate floor, and their reps were very helpful, and they made sure that I made sure to get enough of the product that I needed to finish the job. So, they did what they were supposed to. We love the quality of our flooring. My experience with Lumber Liquidators was very quick and easy for the most part. They were reasonably priced, and the representatives there seemed to know what they were talking about for the installation. They were also very helpful with any other questions I had to ask.

I am sitting here writing this review 6 weeks after I picked up the flooring from the local store. And still it has not been installed!!! The "so called" professional installer came to my house and did the estimate. I thought it was a little on the high side, but I was booked solid every weekend and just didn't have the time to do it myself. So we set an install date. He called and cancelled the day before... Said he had another job to do and may not be able to get it done that day... So we set it up for the next week. My wife stayed home all day waiting... No installer... No call. I left him a voicemail. He did call me back late that afternoon. His excuse???... He forgot!!! Real pro here! So now, he shows up for the 3rd appointment. He rips up 3 places in my kitchen (about 1-2 hours) and calls me up and says he isn't allowed by law to finish the job. Really???

I remodel homes for a living. I flip houses and it’s mine when I do it but then, I sell it. I usually go to the Lumber Liquidators when I buy. There’s one near my home so I just walk in and tell them what I need. They could improve on the ramp in their 58th Avenue store. When we’re loading up. there’s a ramp there that you go up that’s not friendly at all. It’s narrow and it’s just not right especially in the winter time when it’s snowy. Other than that, I’ve never had a problem with them. I bought hardwood flooring and some tools from them six months ago and it was a fine experience.

Product was purchased in Arden NC. Store employees were helpful and we found what we needed 3/4 x 5 Bellawood. Product was delivered in a timely manner and was just what we had asked for. We also paid Lumber Liquidators to have an estimator come to the house and review what was needed for the job. His job was to source how much product and how it would be installed for the job, he also is reasonable for all transition pieces and base molding. He arrived 1/2 late, we discussed how we wanted the job done and he said that would be fine. He took the measurements and left.

Lumber Liquidators has a good selection and a good price. I bought stuff from them on two different occasions and I never had any trouble at all. I installed the flooring myself too. I sell RVs for a living. We put the flooring in the RVs. That's the reason I've bought from Lumber Liquidators a couple of times. For one of the purchase though, we put the flooring in a house and that turned out fine. That looked good.

We got engineered hardwood flooring from Lumber Liquidators, and it is really easy to scratch. It’s gonna take a really special cloth for cleaning. A big dog would scratch it quickly. Other than that, Lumber Liquidators was quick and really easy to work with. I talked to a few different people there, and they were really friendly. They talked me through the different types of materials for engineered hardwood floors, what would be the best for my project and what I was looking for. And then they were able to get the products in a little faster without too much of an extra charge.

Lumber Liquidators sells their own brand of stuff which is very well reviewed. I got bamboo flooring from them, and their sales reps knew what they were talking about and they helped me with any questions that I had. I'm doing the self-install and once you get used to it, it's not difficult. I had some initial learning curve and we made some mistakes from our install. But over the long run, those are correctable and I have more to install, and it will be done better and correctly the next time. I watched YouTube videos throughout the install, and then I had questions about how I was supposed to handle stuff, and they would recommend a gap. I used the stuff that they told me I should use, and it ended up being almost too much, but then the flooring have had dried out a little more because we didn’t have it properly acclimated.

My husband and I made 2 trips to State college store to purchase over 1500 square feet of flooring. We paid $25 to have an installer come to our home to measure exactly and what was needed to install vinyl plank flooring. We were told that we would be contacted within 48 hours. Three days later we still didn't hear anything from the installer. My husband called store to let the service person know that we didn't hear from installer. He said he would take care of it. After 5 days still no contact from installer nor service person. My husband called again the next day and requested his $25 back. The female service person said it would be refunded...it was. We have still not heard anything from the service person at the State college store. They lost a possible $7500 order. If this is how they run their business we will NOT go shopping nor referring Lumber Liquidators to any of our family or friends. Very disappointed!

Our house was from 1994. We just bought it, and we had to lay new hardwoods in the kitchen and patch in a few spots into the existing hardwoods. And Lumber Liquidators had the best price. Everyone there is fantastic, too. I already knew what I was looking for and they said they’d get it ordered for me. Our flooring is of good quality. I installed myself and it was easy. I got the lower quality wood because it was cheaper, and there were some imperfections on it. But that was to be expected with the level that I bought. It was advertised that there are small open notch. There was a handful of pieces I had tossed out due to just being really big holes in them or termite damage. But all in all, I felt like it was still a good value.

I had an excellent experience purchasing flooring from Lumber Liquidators! The sales staff were knowledgable, patient and helpful. The installers did an excellent job and were also polite and respectful.

I saw a Lumber Liquidators ad and I walked to their store. I went to a couple of local places near me but I couldn't find the model that I like. Then they referred me to drive an hour and a half out to Vacaville or Fairfield to get the laminate flooring. The service person was there and everything was prompt. I ordered, paid, picked the item up and left. The flooring is comfortable and decent. I just wish they had better stock in all stores.

Lumber Liquidators was a good place and aside from the discount which they gave me, the flooring was reasonably priced. It was very cheap. I bought engineered hardwood which I put in my two bedrooms and the corridor. The reps were nice people. They were very pleasant, helpful and polite. Lumber Liquidators was perfect.

We previously did our kitchen floor with Lumber Liquidators and we just purchased another flooring for a kitchen in another home. We shopped around and looked at the local hardware stores like Lowe’s and Home Depot, but we went with Lumber Liquidators mainly because of the availability of the pattern or color that we wanted. The sales representatives were straightforward too. They showed us the selections that they had of what the type of product and the color range that we were looking in.

I liked Lumber Liquidators’ convenience and experience in the past. The sales rep found me a good deal on the type of flooring I was looking for. I got Bellawood and I hired a team to install it. It was a positive experience with Lumber Liquidators and I would recommend them in the future.

My son had gotten flooring at Lumber Liquidators before and he was happy with them, so I went with them. The sales guys were very helpful in picking out my flooring and I got bamboo plank flooring. They called me when it was in, they loaded my truck, and I picked it up. I had some returns and they unloaded the returns for me. They did what they said they were gonna do. My brother who has been a carpenter his whole life was gonna install it and he has installed lots of wood flooring but he really struggled. They sold us this adhesive and they said it was the best adhesive. And that’s the way to go on concrete because the adhesive becomes a vapor barrier when it dries. My brother had a horrible time putting the flooring down. He said he would never do it on concrete again. He hated the adhesive but I think that’s because it’s adhesive on concrete. As he was putting the flooring in, it didn’t stay put. He had a rough time with that.

First off, I want to state quite openly that the narrative below does not reflect poorly toward our local (Harrisburg PA) Lumber Liquidators store or their merchandise. We had purchased and already installed the same material in two other rooms in our home and our experience with the store has always been excellent; as well as the quality of the flooring we purchased. This also is NOT a negative review of the local subcontractor used by our store to install the flooring.

We got bamboo floors from Lumber Liquidators. They're wide plank bamboo and they're like 7-inch wide. The sales rep that I had was really nice. It all went south on the delivery part. There was a lot of damaged floor. Lumber Liquidators need either their own delivery people, so somebody whose trustworthy, not just Joe Blow delivering stuff. Their managers need to have more customer service training, as well.

We installed floating floors throughout our home and started having the top layer of coating come off the floors. I contacted Lumber Liquidators and they did nothing to help stating that because I didn’t have central air (temperature control) and because I use a steamer which I have used on all my hardwood and have never had an issue. This is absolutely ridiculous that a company would use central air and a steamer as their excuse for their poorly manufactured product. I will never be using this company again and would not recommend them to family or friends.

I purchased hardwood flooring from Lumber Liquidators for a client. Their process was simple. The reps had some samples and I told them what I needed. Thus far, I've been happy with the quality of what I get. They have good selection and reasonable pricing.

I bought a bloodwood, which is an exotic hardwood by Bellawood, from Lumber Liquidators and their best underlay pad. I’ve dealt with Christopher and he was super. I had looked shortly after we moved here, but we couldn't put out the money yet for the bloodwood, and I didn’t wanna settle for something else. So, any time it came on sale, whether it be 50 cents off a square foot or a dollar off, he would call and let me know. He gave me the estimates on how much it would cost to get the flooring and to put it in, and explained all my options with having the contractor take everything out of the room, or we could do it, and the cost difference that that would make.

I had a carpet, so I just wanted hardwood. I purchased a hickory floor from Lumber Liquidators and my interaction with their rep was good. The quality of the flooring is good as well and the cost was fair in relation to it.

Our experience at the Langhorne location was great! Clinton was great, super nice and very informative, highly recommend him for anyone needing help! This is our second time getting floor from you guys and we always recommend to our friends!

The sales reps at Lumber Liquidators were great, super helpful, and they knew what they were talking about. I knew what I needed, and then they helped me load the hardwood flooring on my truck, so it was nice. I’m a professional carpenter and I installed the flooring myself. The only issue that I have with some of Lumber Liquidators' products is that there’s snipe on the tongue side of the flooring, which would last about two or three inches of the board. So you have a small gap in between the boards. I had a house before that I put in maple flooring and it was the same deal. That’s kind of a turnoff because dirt or water could fall down in there, and then that destroys the floor from the back side. Besides that, the quality of the flooring is great. It has a nice, hard finish, and it's easy to install.

I will never use them again, poor service. Every time I called it was something different and didn't order enough stuff so I was back and forth picking it up. Wouldn't put me on the books until it was all picked up even though it was all paid for.

Lumber Liquidators has courteous and professional employees as well as good products. I purchased flooring during a closeout sale and the representative who helped me was very professional. The buying process went fine and I just ordered and picked up. We also did the installation ourselves and it was easy. The quality of the flooring is great for the price too.

I bought some flooring from Lumber Liquidators as I liked the product better. I could have bought something cheaper from a different location, but they had a better warranty. They talked me into buying more than what I needed, and when I tried to bring back some material, they were complaining about not taking it back since their policy is not to take it back after so many days. The problem was that I was waiting on a particular product from them to finish up what I was doing in order to know how much material I needed to return back. I couldn’t get the job finished ‘cause I was waiting on something I had ordered from them, so it wasn’t my fault. Also, back when there was a lot of rain going on, I had to put the pallets on a trailer so they wouldn't get wet. I had to wait for a time when it wasn’t raining so I could take it back. I had to negotiate with the guy at the counter about it and we got it worked out.

I’m loyal to this brand. Back in 2003, I bought some Australian brush box at the Commerce location before Lumber Liquidators had expanded and the sales rep was topnotch. He owned the position and it seemed like he really cared. He was a really good guy and he built some loyalty. Plus I got a really good price on the wood back then. In 2018, I bought some random lot unfinished wood flooring that I am gonna make art out of. The deals that I got 15 years ago are gone but I still like the brand. I like the quality.

There was an old carpet that was 40 years old. It needed to be replaced and since the price was right, I purchased bamboo flooring from Lumber Liquidators. The salesman was very helpful too. Some of the parts were missing in the order and on the day of the installation, he came in his own car to deliver the missing items. I hired Lumber Liquidators to do the installation and the team was excellent. The quality of the product is excellent too. It's perfectly laid. It’s not trampled or expanded. It doesn’t have any cracks and it’s doing fine.

I've dealt with Lumber Liquidators several times, putting flooring in other houses, and I've always found them to be easy to deal with. This time, I was redoing my kitchen. I had two to get all the flooring I needed and I called ahead to see if they had exactly what I wanted. The representative said he had it in stock but when I got to the store in Encino with my contractor, whom I was paying for his time, it wasn't the item that I wanted. Their inventory management was not great because they didn't actually have it in stock. So we picked up what we could and it was a big waste of my contractor's paid time. I even called ahead twice to make sure that they had what I wanted in stock. So you can do all the right things and still, it may not be right.

We purchased Morning Star engineered bamboo in October! It's now 2 days before 2019 and we are still waiting for the floors we have already started paying for. We financed for 24 months interest free and now they say it could be another month. Originally it was sometime in Dec, then late Dec/early Jan, then Jan 19th, now sometime within the next 30 days. They explained in the store we could install this ourselves and that it needed to be glued. The more I read, the more concerned I am about the quality of the floors, bucking, spacing, etc.

I purchased ebony engineered wood floor from Lumber Liquidators and the quality is great. A previous client had purchased the same material and it looked really good installed so we went with that same material. My company installed it and it was easy to work with. It went down fast and it looked good. I would use Lumber Liquidators again. But I would never go to the Stephanie store again because nobody there was ever knowledgeable. It seemed like they hired some idiot kids to work and have no idea what they’re doing.

My house was built in 1964 and it had carpet on the staircase and hallway going upstairs. But my wife was tired of dirty carpet. I purchased a hardwood for my red oak stair treads from Lumber Liquidators, as well as red oak floor planking. We looked around the Lumber Liquidators shop and the reps showed us a bunch of options, and then we decided to go with a natural raw wood. It’s regular, real, one-inch thick red oak. They’re pretty nice. We got them in, and then the reps sold us the stain for it and they mixed it. I was able to match it with some other woodwork in our house and it came out beautiful.

We were remodeling in our business place and we got some long flooring plank from Lumber Liquidators. We paid for it online, and the sales reps directed me through the back, and they put the stuff in my car. The quality of flooring is fine.

The Lumber Liquidators in north Austin has the one with the color and the pattern I was looking for. I purchased from them because of that and because of the price. The quality of the flooring is good and the people at Lumber were friendly and explained the differences and the choices that I have between different kinds.

I was doing an accent panel on the wall in my office and got some hardwood flooring from Lumber Liquidators. They were cheaper than everybody else, and their sales reps were very nice and very helpful. The wood was good quality and I installed it myself. It was pretty easy to work with. Lumber Liquidators is a good company. I've promoted them to other people. Not only did I recommend them to friends but anybody I hear that needs hardwood floors. I've told them that I got a good deal, and they should go out to them.

I'm preparing to retire and the floors in my house were ungodly. It was carpet and it was gross. It was a park model home so, it's small. I talked to the rep of Lumber Liquidators on the phone. Then I went in and talked to them then bought my product. Then, I called back and they lowered the price. And each time, they were very nice too. They were the very best people ever. My bamboo stained wood floor looks good. I'm happy with the product and it's great. I love it and I'm very pleased. So I'm happy all around. Lumber Liquidators is a great company and you cannot beat the price.

Lumber Liquidators is great. I looked around a lot but because of Lumber Liquidators' availability and price, I purchased bamboo from them. Their reps were friendly, courteous and very helpful. They made sure that I was picking the right product for the application. I did the installation myself and working with it was fine. I have more floors that I have to do, and I’ll be going back to Lumber Liquidators because its value is remarkable. My experience is good and I highly recommend them.

I purchased a Morning Star Strand Bamboo flooring from Lumber liquidators three years ago. We aired out the bamboo for several weeks in the space before installation. Even longer than the recommended time. Our installer followed all instructions given. Soon after installation, cracks began to appear in the flooring. The installer decided more spacers must be needed. He installed several. The cracks continued to worsen, appearing all throughout the floor. It pulled away from all the walls, the spacers bowed and pulled apart leaving gaping holes. After having the floors repaired four or five times with absolutely no resolve, we filed a complaint with Lumber Liquidators. They informed us that it was due to moisture levels in our house and gave us a $500 credit. This did nothing and the cracks continue.

A friend of mine told me that Lumber Liquidators had the type of flooring that I was looking for. I got an industrial bamboo flooring from them. Their representatives me helped out. They showed me all the type of flooring and the type of glues that they had. They were really good about answering my questions and with the information about everything. Go check Lumber Liquidators out.

We use Lumber Liquidators quite a bit and we’ve been satisfied. Their representatives were very helpful. We were doing a total renovation, and we purchased hardwood flooring from them. The quality is great and it was at a good cost.

The hardwood flooring we purchased from Lumber Liquidators has a light color so if there are some scratches, it’s not noticeable which is good with me. The rep was also great. He really helped us out on what to put down because we have dogs and toenails on a hardwood floor. He recommended the teak, and they have worked out great.

There was a time when I was looking for dark laminate that wasn't too expensive as we had bought a new house and we were updating the whole thing. Lumber Liquidators had all the samples up front. They offered me to take the samples home to see what it would look like in my light. When we picked up the product, their salespeople were super-helpful in getting it all out on a forklift and loading it onto our trailer. Thereafter, we installed it and it was very easy. Thus far, we made it through the first temperature change. The flooring buckled a little bit as it's still trying to settle. Still, it's of good quality.

The sales reps from Lumber Liquidators were all very nice and helpful. They were also very willing to help with any questions that I had and I was very pleased with them. I was going to put the hardwood that I bought from Lumber Liquidators around my counter in my kitchen because I have tile floors and when people sit at the counter, they kick off against the wall and I get shoe prints on it. So, I was going to put it there. However, after I brought the hardwood home and put it up against the counter, it didn’t work. We didn't like it, and I returned it. I decided to get a better paint than what the builder put on the wall and now, I can just wipe it off.

I was remodeling the house that I bought and I got black oak pre-engineered hardwood floors from Lumber Liquidators. Their sales reps were good and helpful. The flooring has good quality and its cost was a lot better than expected. I did the self-install, and according to my contractor, the flooring was pretty easy to work with. But Lumber Liquidators should tell people about putting a polyurethane on the top of the flooring to protect it. I didn't know anything about that, and somebody else recommended to throw a coat of polyurethane because I have a child and kids like toys on the floor.

We bought the hardwood ¾” Oak floor from Lumber Liquidators for a home that we bought that we’ve been renovating and the sales agents were very professional and very informative. It was a pleasant experience. The product also has a pretty good quality. It has a 100-year warranty, so I’m very happy with it. It was very easy to work with. We’re very happy with the looks of it. We highly recommend Lumber Liquidators. I’m looking forward to visiting their store if I would do some renovation again.

I was advised by my grandson that he had a good experience with Lumber Liquidators back in the state of Florida. So he went with me when he was out here visiting in California. I liked the way I was treated so that was where I went back and I was very lucky because the flooring I wanted was on sale. I got oak hardwood flooring for an addition added on the home. The house is old. It was built in the ‘50s and it had the same oak. It's similar in color. It looks a little different but it's close. The people who were doing the remodeling installed it for me and the experience was good. The floor is beautiful and I would refer anybody looking for any sort of flooring to check out Lumber Liquidators.

The sales rep at Lumber Liquidators was nice and I ended up purchasing hardwood flooring from them. The cost was not too high and not too low. They tried to sell something other than the main thing I want to purchase, but the price is so high compared to market price, so I didn’t buy it there. I did the installation myself and the product was not too bad for installations. But the flooring has low quality. The tile keeps slipping and it's not tight.

I didn’t have any issues or anything negative coming from Lumber Liquidators' employees during the process of them getting my lumber. Everything was an extremely positive experience. If I were to go somewhere else and get the same product, I would probably spend another $200. I only floored a small room, but I would have easily spent $200+ more dollars for a less superior product. The quality of the wood that I got from Lumber Liquidators was great. It was what I needed and wanted, and it worked out perfectly. I self-installed the lumber and the process was simple as can be. I’d recommend Lumber Liquidators.

When I was remodeling the whole kitchen and the living area, I changed the flooring into hardwood and did it through Lumber Liquidators. They had good pricing that I found online than they were offering in store. The shipment didn’t arrive for almost two weeks after the scheduled date but it was not their fault since they had to face the weather. Also, I had to first get wood, then I had to return some of that, and I returned a couple other things and they were very helpful all along. I got a good deal. I wanna thank that particular place for their help.

We had a pleasant experience with LL and I’d deal with them again. The sales reps were nice and great to deal with. They went out of their way to try to help us. It wasn’t just “here’s your money, here’s your tiles, see you later.” I hired a tile guy I knew to install some tiles in our living room, dining room, and hallway and even though the installation was not as good as I had hoped (I’m having a second team come in and replace some of it), we like the quality of the tiles and the cost is excellent.

Lumber Liquidators currently has a class action lawsuit against them for Morning Star Strand bamboo flooring. Lawsuit states MS strand Bamboo flooring is unable to withstand typical ambient moisture variations causing the product to shrink, warp and swell. This is exactly what has happened to my floor. They sent out a what they called a 3rd party inspector. The fact is they hire and pay them so of course they will write the report in their favor. Otherwise they won't send them anymore work and move onto an inspector that will write in their favor.

I called during Cyber Monday to take advantage of the sales. I typically get a number of estimates before I make a decision. I was told there would be a $25.00 charge just to have someone come out and measure. Other contractors didnt charge. Within 5 minutes I was charged and told someone would be calling me to make an appointment. Days later I have still not heard from Lumber Liquidators. After calling and being on hold 30 minutes I learned they go thru subcontractors... I raised my issue with the regional sales rep located in Richmond Va... My area is Beltsville Md. First I was told...I couldn't be reached then put on hold again only to be redirected back into the calling queue. The sales guy in Richmond still hasn't called back with a resolution as to when someone can measure and give an estimate. ZERO BELIEF THEIR WORK IS ANY BETTER THAN THEIR CUSTOMER SERVICE.

The original carpet in two of the bedrooms in my house was due to go and I had Lumber Liquidators install ¾” Bellawood Hardwood. A young guy and his younger brother came to install it and they were both good. There are no marks and everything seems good with the install. I was happy with LL. Our interaction with the sales rep was all good as well, but something got a little screwed up with the initial estimate and we didn’t get enough material. It all worked out in the end and the job got done. We had to make the other trip back up because of some of the mistake and LL gave us a little deal on the last bit of the lumber. Everybody in there was helpful and I got a fair price.

I don't know if the Brazilian Cherry flooring I ordered is a good product or not because I've yet to received it. I ordered it 15 days ago (as of today). The salesman told me a week to get the product, 5 more days to acclimate in my residence before installing. Today I got an email from Lumber Liquidators saying my order had been "processed" and that one out of six items was "in transit". Really? I called the store and another salesman told me my salesman may have mistakenly assumed that the flooring and other products were in a warehouse somewhere in stock. The salesman then said he had other customers (that hadn't paid thousands of dollars yet) that he had to help and asked if he could call me back in a little while. I said sure. He never called back. Try a more reputable company that caters to customer service.

It was much cheaper going with Lumber Liquidators. We bought one box of flooring from them and they were very informative. The sales rep knew what he was talking about. I installed the flooring myself with glue. It was my first time ever doing flooring and I was surprised how easy it was. The flooring exceeded my expectations based on the price.

I’ve purchase new floors and installation through Lumber Liquidators. When the estimated came I already had buckling floors and said I’ll pay whatever it takes to fix this. He gave a quote and estimate I paid it and a week after installation the same thing. The installer didn’t speak English so I could not communicate during installation with him. The supervisor was none existent. Now I have floors that are buckled again and they are pointing the finger to moisture. I had a moisture inspector come in a general contractor come in and both have a report to poor installation. With all of this Lumber Liquidators assigned a customer care specialist who does not call or return emails. This company does not stand by their product, policies, or promises they advertise on their site.

Lumber Liquidators had the best financing option. I bought hickory hardwood flooring from them and their sales reps were helpful. My husband did the installation, and there were some boards that were twice as wide than some of the other ones, but that was minimal so it was fine. So far, I love the flooring. We also have a massive Great Dane and I noticed the other day that she would scratch parts, but the flooring seems to be holding up pretty well with her.

Lumber Liquidators is a relatively local store here, and I happened to stop in and looked at their products and talked with their salespeople there. They were very informative and very helpful, and it was a great experience. We also checked around for price and Lumber Liquidators' price was very good. We bought some flooring and some tongue and groove pine interior walls. Their reps went way out of their way to help me load the materials, and we bought quite a bit. They were very nice people to deal with. We’re very happy with the quality of our new flooring. Everybody that sees the finish product is impressed with it also. We're very well satisfied with Lumber Liquidators.

The brief experience we had with LL was enough to last us a lifetime. It was West Palm Beach store on Shawnee and the two that we dealt with are Sarah and Julia. Not only did we get conflicting statements and very few returned phone calls. The good customer service was non-existent. We purchased the product in Lincoln Nebraska and they filled the order in West Palm Beach Florida. They sent out an installer to give us a bid on what it would cost to install. We agreed with the price and signed the contract. Upon arriving in Florida the installers were scheduled to start on Friday November 16th. They took one look and started jacking up the prices.

I needed something to match what I already had so I got wood floors from Lumber Liquidators. Their rep found the flooring, went to go pick it up, and loaded it up in my vehicle. My husband did the installation and it didn't have a backing on it like the previous floor had. It was a little more difficult than the other. We had to get a separate type of glue for it.

Years ago, we purchased some flooring from Lumber Liquidators in Pennsylvania on a home that we purchased and had been remodeling. This time, we chose Lumber Liquidators for the price. My husband did his research and the representatives answered any of our questions. They were very helpful. They even helped us load it onto our truck. So that was good. Then at one point after we installed, we needed some extra pieces of trim and they ordered it and got it in quickly. Everything was good.

We purchased 1300 feet of Morning Star Bamboo From Lumber Liquidators. Also paid for them to install. Paid 9600.00 dollars for everything. About ten months later our floors are awful, buckled and cupped out. Suppose to have a one year warranty on installation. When I contacted them they insisted that it was because of the installation and informed me I should have read the installation instructions until I informed them their people install it. They very quickly change to it was a moisture problem. This is their way of trying to get out of their warranty. I tried to get some answers by calling them. They would always say we would talk to the installer and send him out to check out the floor.

We purchased a slight distressed strained bamboo floor from Lumber Liquidators. We liked the price and the sales representative was helpful. He did everything we needed him to do and then some. The only time that he didn't help me out was when he was in the store by himself. He did very well being by himself but they were very busy for there to only be one sales rep there. Otherwise, it was a good experience. The pick up was also fine. Our order came in early so we got to go get it a few days early. But it was absurd that we had to go half a mile all the way around the building to get back to your vehicle. You can't go through the building. They said it was safety reasons but that was very frustrating.

We redid our bathroom and our builder recommended us to go to Lumber Liquidators. There were lots of available choices in the showroom but we got a guy to help us make our decision. We had our re-modeler install it and the only thing they commented on, because they were having to kludge it with the tile floor in the bathroom next to it, was that it was wider than some standard hardwood. They had a problem with getting it to fit right. Other than that, the flooring is nice-looking. We chose it because of its hardiness and we wanted it to last. Overall, we had a good experience, the price was good, and it looks good.

Our home had carpet and the previous owners had pets, so there was a smell. I wanted to get rid of that and go with a hardwood floor. I got bamboo hardwood flooring from Lumber Liquidators, and my experience was good. Their rep was really good as well. He gave me recommendations. I told him what the room was like, and he helped me pick something out that would look like it would match. I enjoyed it.

Although buying the product was easy, the installation service was a failure. The estimator and installers failed to account for the height factor between the new floor and the tile entrance way to the room. Subsequently they left a one inch difference between floor heights and the transition strips installed left a significant trip/Safety Hazard. It looks like the dining room floor has dropped. The worst part is the lack and failure of response to my requests for resolution from Lumber Liquidators (customer care/store/ installer management, etc). I have made numerous requests for them to fix to the Safety Hazard but to no avail. E-mail and phone calls get the same non-response. Finger pointing at responsibility to respond to my request for results is a merry-go-round within the LL organization. It is apparent that their Customer /Consumer care and Warranty is of no value. Buyer Beware! Buy elsewhere where they value your business.

Our friend used Lumber Liquidators, so we decided to go with them. We bought bamboo hardwood floor and Lumber Liquidators' reps were all really nice and pretty informative. They seemed like they knew what they were doing and they were really helpful in loading up the truck. The product is heavy but was easy to install, too. We're two women and we were able to install it ourselves, so that's saying a lot. Also, the flooring has good quality for the money that we purchased it for. But I wouldn't get the product again. It warped badly with water and it has been less than a year since we got it. So, we're unhappy about that. We would have to rip everything up and reinstall it.

I always liked the variation of colors on the product of Lumber Liquidators. Also, my wife liked their product, so I bought engineered bamboo floor from them. I got a 5-star service from their reps. It was quick and they helped me with whatever I needed. But the flooring I installed in our house had problems. Sometimes, it's popping up in some parts of the floor because it's not glued in. It just goes together as click-lock and in some parts, it feels like it's not attaching very well. So, I had to nail it up to make it more secure and more tied to the floor. Other than that, the floor is looking good so far and the color is great. The cost was not bad, too, although it was a little expensive because it's bamboo quality.

We are selling our house after a renovation. Lumber Liquidators came and installed new flooring in our master bedroom. It was fine at first but after a month, it started blowing up and has now separated and looks terrible and dangerous to walk on. We have spoke to the store and corporate about this with no fix. We have people looking at the house almost every day since it’s on the market. We have placed a sign on the floor letting people know who installed the floor and who not to use again.

We bought hardwood flooring from Lumber Liquidators and their rep was very helpful. But when we went back to go get more board for the floors I knew that they had fired the guy who helped us. Nevertheless, the flooring has been really good. Once we put the floors down in the rooms that we initially purchased for, we liked it so much. We bought more and put it throughout the house. I love it.

We have had this flooring in our living room and hallway around a year and it wasn’t no time that the edges began to break, it’s buckling, and separating. My floors looked much better with the cheap flooring I had down prior. I’m disgusted! I went with a higher grade, waterproof material that was recommended. Now I’m out over a grand and my floors look worse than before! Never again!!!

I read reviews of Lumber Liquidators prior to purchasing 1000 SF of 3/4 X 3 1/4” Mayflower Millrun Hickory Solid Wood flooring. I was skeptical however, my experience was exceptional from knowledgeable and friendly staff to rapid delivery of product and return of unused glue, vapor barrier and unused flooring. Based on reviews I anticipated 10% waste due to cracked tongues, warped and stained boards. Our waste was about 3% and other than two of forty-four boxes that contained a preponderance of short boards, I was very pleased with the lumber. My only issue was that LL did not have spline in stock.

Our contractor told us to go to Lumber Liquidators. He is a really good contractor and I listen to what he tells me. So, we bought bamboo flooring and runners from Lumber Liquidators and our interactions with their sales reps were good. But they loaded too much in my car and we told them to back it out. Other than that, I love the new flooring that we got. It looks fantastic and I like the feel of it. Our contractor put it in for us and it was a snap and groove, but he used nails anyway. So, it worked out well. I'll go to Lumber Liquidators again and I wouldn't go anywhere else. I have also referred them to others. I always thought that because that's what's they do, they're gonna have a higher pricing since it's more of a niche kind of market. But I was surprised by how inexpensive they were and the quality of their products.

We purchased a wood flooring from Lumber Liquidators, and the quality and cost are pretty good. The sales representative was good with the communication and everything. The installation was done by one of their installers and the process was slow. There was a little bit of a mix-up, so we got delivered the wrong color of wood at one point. Then, they were short. It took two weeks that we had to wait to get the small boxes in, but they were able to fix it in an adequate amount of time. Overall, they were easy to work with and very receptive to making things right.

I liked the cost at Lumber Liquidators and we bought Bamboo flooring back in March to redo the kitchen. The sales rep was very knowledgeable but very high-pressure. We felt forced to buy them and he said not to worry if we needed to return the product. We just need to let him know. He said we needed to buy it on that day since it was on sale. He also said that it was the best choice for us and that we wanted something durable. We were very skeptical of gluing it down. We have never done it and I have hardwood floors in my house. We're very scared and my husband hasn't installed them. He has been holding up for three months and we're now trying to find a flooring guy who will come in and install them. We had one guy who said he didn’t do bamboo flooring with glue and he wouldn't even give us a quote. Now, we’re stuck with almost five grand of flooring and glue.

Updated on 05/13/2020: Two years ago we had our contractor put in Builders Pride 3/4 hardwood oak flooring from LL. They delivered half the boxes taped together with duct tape, should have been my first clue. When our contractor started laying the flooring there were huge gaps. I contacted LL and had to basically beg them to replace the damaged boxes, and they would not take back their faulty flooring which I paid hundreds of dollars to take to the dump. To make matters worse, all of this was happening while I was trying to recover from a stroke. THEY ENDED UP GIVING ME BACK 500.00 WHICH I NEVER SHOULD HAVE ACCEPTED BUT WAS TIRED OF DEALING WITH THEM. This is TERRIBLE COMPANY!

I found the prices of flooring at Lumber Liquidators to be competitive. I bought more expensive, bamboo type flooring for my house six months ago. Because I wanted thickness, I also recently bought cheaper pressed wood for my motorhome. The first time I ordered, the professionalism of their personnel was great. However, the second time, it was questionable. Their manager called me up and I thought he was kinda rude. I had doctor's appointments so I didn't pick up the flooring as quick as he thought I ought to.

I purchased floors and installation services for over 4000 dollars. The installer visited my home and measured each room. On the day they came to install, I was told they won’t do the project it as I need a subfloor apparently in every room in the house. They said they could not tell initially because the old floors were still laid when they initially visited. However, they also said that "may need subflooring" was documented in their notes. They just failed to mention it to me. I’m in the process of fighting for a refund because I have all the materials sitting in my living room with no way to install them. And I my house is a mess as I prepped every area of my home for new floors. At least the sales reps were very helpful when initially purchasing.

I'm happy with my first purchase of bamboo flooring from Lumber Liquidators. The cost of the flooring matches up to the quality which is also good so far. The reps were super helpful, knowledgeable, and really available too.

I knew how much Lowe’s or Home Depot, was gonna charge and Lumber Liquidators was a little cheaper than them, so I just went there. Their sales rep is knowledgeable. However, my illusion with Lumber Liquidators was if I went there, I would be in a big store with all kinds of lumber. But there were just all these samples, and they had to order anything I wanted so I was not able to get it the day I went there. It was a 45-minute ride to the store, thinking I was gonna get the lumber but I didn't. I was back to driving 45 minutes and then a week later, drove back to get it. Also the second time I went there, the guy loaded my truck up with his forklift. When I got home, a couple of the boxes were damaged so maybe the corner of the forklift hit it.

Bought Morning Star Bamboo in January 2013. LL arranged for it to be installed. Every year the buckling, tenting problem arises. It was not installed properly by their contractor. I had to have the floor relayed in 2017 because of severe buckling & tenting. The contractor I had do the work said whoever installed the floor from LL did not put down a moisture barrier, and did not leave enough room around the perimeter for expansion. He said bamboo needs more expansion space compared to regular hardwood floors.

We hired Great Lakes Contractors, to replace the flooring in our kitchen and front room. We stressed we needed very sturdy flooring, because we had 3 active teenagers, and 3 multi-sized dogs. Our contractors highly recommended vinyl flooring, as it was very rugged, and had a 10 yr warranty - so that's what we purchased.

I purchased a 3/4 hickory from Lumber Liquidators, and the price was great and very memorable. I paid about half the price of what Lowe's and Home Depot were offering. My experience with Lumber Liquidators was okay except I got some used boards. The new boxes were re-wrapped and I had to make trips back to get that handled. The guys had the floor down, but everything was not cut properly. They had to rip the floor up. I had to re-box it back up and take everything back down there. Then they gave me boards that were not open, and I got good results. Overall, I was very pleased with my buying experience. There's a new Lumber Liquidators right up the road here in Winston-Salem. I won't have to drive all the way to Greensboro. So, I definitely will be purchasing more wood and things from them.

Our son had used Lumber Liquidators before. We bought a new home and we purchased hardwood from them. Their sales representative was great. We explained what kind of color variation we wanted, and it was easy to find what we were looking for. The quality of the flooring is great.

I just bought a new house and I was so excited to get this product installed. To my surprise once my contractor out the wood down, I found all types of cracks, holes and blemishes in the wood. I spent 3K+ for this wood so this is unacceptable. I’m seconds away from going on a Twitter and blasting this company for what I am going through. I just got the wood put in today. Please help and make things right.

I fell in love with the porcelain tile that looks like wood flooring that I saw on Lumber Liquidators' website. I chose the color Brazilian Ebony. I brought the picture to the store and bought that tile and said I wanted that matching grout. I had my contractors install the tile and loved it. While one installer was installing the tile on the second floor and office, I was told not to walk on the tile until it was dry. In the meantime the other contractor was grouting the downstairs installed dried tile.

We are doing a Complete kitchen remodel that included replacing a tile floor with hardwood floor. Once the tile floor was removed I asked the sale people on 2 occasions to send someone out to look at the floor because the floor was not level. I was assured that there would not be a problem and the installers would handle the situation. The install was set (took forever and multiple calls to get and install date) and advised it would take 2 days. Installer shows up and advisers the floor need to be leveled for an additional cost and adding 2 additional days to the installation process... Added cost $1700... We had no choice but to continue the project. If the sales team had followed up as originally requested I could have had the floor leveled in advance and there would have been no problem. Buyer BEWARE... Insist on follow up. Don’t trust their judgment of the situation. This was the Redford Store on Inkster Road.

I had a work to finish and my client went to Lumber Liquidators and looked at their product. He liked it and we bought prefinished hardwood floors. It is of good quality, and the installation process was easy. The service was amazing, too.

The Modesto CA store arranged to come out and have my house measured. We were told they would contact us shortly with how much it would cost. We never heard another word from them. 3 weeks go by, and we were forced to go to a competitor for our flooring. Fast forward a month and I get a 3rd party collections notice from your store billing me for services I never received!

A customer care representative call me and was able refund the two unopened bundle of flooring that I had left. I will add 2 more stars for trying to make thing right. But in order to earn the rest of the star from me the company will need adopt a hassle free return policy as long as the item is unopened. Can't expect a customer to go thru this process every time something needed to be return.

I had a decent experience with Lumber Liquidators. I'm an installer and we try to let the customer buy what they want and we've tried to refer them to Lumber Liquidators. Their reps were courteous and gave us what we needed. One time, we ended up buying all they had at one store but it was absolutely terrible. I’ve worked with long strips of bamboo before but this particular floor, which looked gorgeous when we were done, were ground up. They have the mill and they crush that mill together and that becomes a flooring. So, when you finally look at the end of it, it looks like a bunch of straw that were crushed together and when you touch it, a bit of splinter goes right into your finger.

Lumber Liquidators have a lot of choices and their reps are good. I asked them where the bamboo flooring was and they told me. I grabbed the box of flooring, bought it and left. I installed the flooring myself and it was easy. The quality was good and the price seemed to be very good for the quality.

Updated on 12/06/2018: This is in response to your email 12/5. They sent out the same guy as before. He says it moisture related. He even stated they should have told us to do a moisture test on our subflooring which they did not. We did exactly what they said do. Which was let the flooring acclimate to the rooms is was going in for 10 days and then put the moisture barrier down then install flooring. They just don't want to pay for the flooring which has a 50 year warranty. We didn't buy cheap flooring. This flooring cost 4000.00 dollars - that doesn't include labor. All we want is the flooring fixed.

Do not allow installers in your home without security present! Here is my experience. I called Lumber Liquidators for wood flooring installation. They sent a person to measure room in my house, we agreed on laying the flooring in a certain direction, adding trim once installed and painting the trim. Person agreed to everything but said there would be a charge to paint trim. I agreed to pay the charge. When estimate came room was measured at 20% larger than I had expected. Called them about this and was told they are professional and know they are doing. I should have ran at this point but went with it.

We love the quality of the hardwood floors we got from Lumber Liquidators. I've seen Lumber Liquidators' commercial and went to the one over in Columbia, Missouri where we made the deal. The representatives were really helpful and knowledgeable. Knowing that hardwood floors aren’t truly waterproof, they told us to buy the glue for them, and I didn’t know that until they told us. So, we purchased all that with the floors. Lumber Liquidators' prices are fair, too. I'll purchase from them again in the future if need be.

I bought some Morning Star Bamboo Flooring from Lumber Liquidators. We liked the hardwood look and the style of that particular flooring was attractive to us. We looked into a few other places and found that Lumber Liquidators was the best choice for us. Everybody was nice and courteous. The reps were very knowledgeable in everything that they explained to me so I was pretty pleased with that. I installed everything myself and the flooring laid down really nice. But I had to glue down that particular product and the glue was a little expensive. But the flooring itself was priced good. So definitely go look at Lumber Liquidators' selection.

Placed flooring 5 1/2 years ago. Color is coming off in several locations. We are only 2 people and 1 dog and remove shoes at door. LL sent "independent" contractor to look at floor and says all my fault. This company does all the inspections for LL, so much for independent inspection. I am hiring someone to reinspect floor. LL had the nerve to tell me I HAD to use a specific certification inspector so they get off the hook because they use them all of them. I'm sure very often because their product is so poor. Their inspection report said my cleaning method ruined the floors. I use lightly moist microfiber and no standing water after wiping. They reported that I use a wet mop, which I do not. They also said I didn't have gutters and downspouts, which I have.

Spent over $4000 on flooring and won't take back $500 worth of unopened boxes because I am a few days over their 30 day return policy. I didn't even want the extra but they convinced me to buy more in case I needed it and now I am stuck. Home Depot and Lowe's don't screw people like this. Very pissed off.

Lumber Liquidators was referred by a friend of ours. We went in. Their rep was very helpful, gave us some samples, told us the pros and cons of different types of wood, and helped us make our selection. We purchased some wood for our stairs. We love its quality, and we like its durability and color. The only thing was they gave us the referral of their contractor, and I couldn’t even get the person to call me back. Still, I'm happy with my experience with them.

I was doing a small project in the house and I purchased a single bundle from Lumber Liquidators. The sales reps were nice, smart and they gave me advice. It was a nice interaction. I liked the quality of what I bought. It was pretty, thick and durable. I was only getting one box and the price was reasonable. I was sitting at Home Depot for about an hour and I decided to go someplace that has more than three different options. It was nice to have a one stop shop for a bunch of different options.

I like the quality of the floors I bought from Lumber Liquidators. It’s good. It was easy to work with the product, and its cost was good as well.

I purchased some engineered wood flooring from Lumber Liquidators and everything was fine, from the initial visit and deciding what we wanted to the purchasing and picking up. It looks great, but it gets marked relatively easy from moving some of the appliances around. Luckily, the floor was finished so I was able to fix those areas and I know going forward to take better precautions.

I bought 4,000 square feet of grade two red oak from Lumber Liquidators and the process with the sales rep was very easy and smooth. I knew that I can get it a little bit cheaper at that time period but they grade it based on what it looks like to them and sometimes by the stock. It was my first purchase from Lumber Liquidators but I've already gotten grade two red oak once before and the quality of the flooring I got this time is good. I installed all of the flooring and it wasn’t hard as I’ve done it before. Even though it’s cheaper, the pieces weren’t as long or uniform so that made it a little bit harder to install. Yet it looks really nice. It’s not to everyone’s taste probably because it’s not as uniform as the higher grades but I like it better. It’s more visually interesting even though it’s a lower grade. I used a hard wax on it and it looks really good with it. It definitely looks more rustic and it’s unique. So, the overall end product is almost better in a way.

I've shopped with Lumber Liquidators two or three times and the most recent one was solid wood bamboo flooring. I had carpet and I wanted to replace it with hardwood. I wanted to have it quick and I wanted to have a look at what was available. First, I checked the website which was fine. I could see the discounts and I found the product that I was interested in. It was not on the display, so that was kind of a little bit of a problem, and it was not even in the showroom. But when I told the rep the product number, we looked it up on the computer, I showed him my printout from the web, and he found some samples for me in the storage. Also, I was offered the discounts without me asking for it. All of the comments were very helpful and we put together the order.

I bought bamboo from Lumber Liquidators for the living room and the stairs of my home. It was a good experience.

I had a water leak and my flooring buckled in the corner. I purchased some hardwood flooring at Lumber Liquidators and representative was very professional and helpful. My product came in the day they told me it would be there and everything went great. I installed it and the hardest thing I had was getting the old stuff up. I'm very satisfied and I would recommend Lumber Liquidators highly.

The flooring we had was messed up and scratched up bad, so we changed them to some engineered hardwood floor from Lumber Liquidators. The sales rep was really good and he did a good job. My biggest thing was choosing, matching, and trying to get the color I want, but Lumber Liquidators helped me out. It's quick and easy to deal with them. It took me 2 days to install the product myself. It's good quality and everything we wanted.

My flooring was destroyed so it was time to update. I purchased laminate flooring from Lumber Liquidators during the beginning of the year and their sales rep was very informative and helpful. But I ended up returning the flooring and decided to go with hardwood, which I didn't get from them. But I would go back to Lumber Liquidators and buy other stuff from them if needed. They're very experienced and they can answer any question.

I get different kinds of flooring from Lumber Liquidators all the time for my business and the sales reps there are always nice. Price and quality is what we’re looking for and Lumber Liquidators seem to have it all the time. I installed the floorings myself and it was easy. I would do business with Lumber Liquidators again.

Lumber Liquidators is cheaper than other flooring companies, and I've seen their commercial. Also, I looked everywhere for the floor that we needed and couldn’t find it anywhere but there. Their reps were very good and helpful. We bought some bamboo flooring for our kitchen. I really like the color. My husband did the installation and he said it was easy to put together. I had an overall good experience with Lumber Liquidators.

I was doing a replacement of the cupboard and I saw that the old hardwood floor needed replacing too. I have heard about Lumber Liquidators for a long time, I just have never gone there. So, the first time I walked in, I was impressed. They have lots of choices and I bought a Red Oak wood flooring. The cost was very good that was why I came back the second and third time. However, sometimes when I go there, there’s no one at the counter. Or if there’s only one person and there’s a customer ahead of me, I have to wait for a long while. Nonetheless, their reps were really friendly and helpful. They gave me information on different kind of wood and advise me when they have a sale and the best time to buy the item. The flooring is excellent and I’m pleased with Lumber Liquidators. I’m very happy with the quality and the price. It’s also easy to return the remaining products that we don’t need which is a very nice thing.

Our flooring was old so we wanted to redo it all. I got bamboo flooring from Lumber Liquidators. The sales representatives showed us what we wanted and what we asked for. They were very helpful and did an excellent job. I did a self-install and the product was very easy to work with. The cost is good for the good quality. Lumber Liquidators did well for us and we’ve referred a couple of other people there already. Go there to get your flooring too.

Install floor looks great but it is delaminating. After one week we found a piece coming apart. Contacted Lumber Liquidators. They sent a pdf on how to cut it out and Glue in a new piece. Now - two more pieces are delaminating in a totally different area.

The flooring I got from Lumber Liquidators has great quality. Also, it was easy to work with. I'd recommend Lumber Liquidators.

We shopped around the area and Lumber Liquidators seemed very knowledgeable and the quality of their products seemed great. We had a baby on the way, and we needed to get rid of the carpet. We replaced the flooring of three bedrooms with the multicolored hardwood floors from Lumber Liquidators, so it goes with pretty much any kind of furniture. It worked well having the same kind of floors in all three bedrooms versus changing it up per individual room based on the furniture.

I had someone renovating the home for me and they said that I should go to Lumber Liquidators to get my flooring, and I did. I dealt with three different people and they answered my questions. However, when I went to go back the second time, the flooring was at a different price. Their reps explained it to me and everybody was professional. The cost was good and the quality was good too, especially compared to the price. We were very satisfied with Lumber Liquidators. As a matter of fact, our contractor was only gonna do one or two rooms but we really liked it so we went back and bought more. Everything went well from me going and asking questions, to purchasing what I want, to picking up the item. It was a great experience.

My house is 32 years old and it has linoleum. All the kids and animals are gone now so it’s time to get something I want. I bought an Oak hardwood flooring from Lumber Liquidators and the cost was reasonable. Their reps were very helpful. They got my product ordered, it got to their warehouse quickly and we picked it up. With my experience, I would definitely go back. I would also tell others to definitely go to Lumber Liquidators and get a price from them when they’re shopping.

We’re still waiting for service 1 month after paying for lumber material. The cost kept going up with things that were discussed initially. Like being able to install the flooring with a guard rail. We were told that they had a person to to that. We asked for the same color wood to be done on back panel of steps. We received a different thing, white. We addressed this mistake. We were told that we needed to pay $350.00 More. We were also informed after further investigation clarification of what we paid. We were told it would cost $300.00+ More.

I purchased ¾-inch Hardwood Tongue and Groove flooring from Lumber Liquidators for a repair. Their reps were great, friendly and cordial, and their knowledge was spot-on for what it needed to be. I did a self-install and it was fine. So far, the quality seems to be holding up. Lumber Liquidators has reasonably priced products and their customer service is good.

I purchased bamboo flooring from Lumber Liquidators and my husband installed it. It was such a pain in the neck to put it down. It was an engineered bamboo flooring and the nails that they said would work did not work. We ended up having to buy adhesive and glue it down instead of nailing it, and it was an additional cost of almost $300. So far, the quality has been fine. It looked nice. We’ve still been doing work in there so it’s been covered in paper most of the time. So, I really haven’t gotten the chance to appreciate it that much. Nevertheless, my experience with Lumber Liquidators was fine. The flooring that we got wasn’t anything fantastic but it did what it needed to do.

We moved into a new house and the old floor wasn’t what we wanted so I bought some prefinished hardwood from Lumber Liquidators. The sales rep was very knowledgeable and explained the differences between the prefinished, not finished and the different grains of wood so it was easier for me to make the choice that I needed to. The quality of the flooring was good and we liked the color. I got some study material, saw some videos and installed it myself. It came out good and I could see that professionals could have done better but I’m satisfied with what I did. I ordered more than I needed to and the return process was easy. I just drove the left-over boxes back, and they took it and credited me the money so it was nice.

I purchased a bamboo flooring from Lumber Liquidators in the Racine location and the quality was good. I also bought a similar bamboo flooring from them before and that stuff held up great. Also, the reps are great and helpful. At this point, they've called the tech a couple of times since my last order four months ago.

We bought red oak flooring from Lumber Liquidators and it was the first time that we bought those. Everything was okay but the person who did the flooring threw away a lot of bad wood. When the guy started on the flooring, we weren’t there and when we got home, he has covered almost half the living room. He put in everything and I saw that there was a lot of split wood and a lot of black marks. I liked very red oak which was why we picked that color at the store and I asked him why it was too black. It didn’t look like what we saw at the store. He said that was what it was and I didn’t like it. I would tell people not to buy any more wood from Lumber Liquidators.

Try to do research as much as possible before you go anywhere. We purchased engineered hardwood from Lumber Liquidators to update our flooring and it was a good experience. The people were very helpful and they helped us out with our square footage. We bought more than 400 square feet and we’re doing the installation ourselves. There are some challenges working with the flooring but it’s not too hard. We’ve already put in the same brand and we enjoy it so far. Overall, the hardwood flooring is relatively inexpensive and a good quality.

I got some hardwood from Lumber Liquidators and their reps were fantastic. They were very helpful. The product is also great so we're happy. I love the quality of the flooring. All my experience with them was great all the way around and I’ve recommended it to other people.

I got a 3/4-inch thick hardwood pre-finished floor through Lumber Liquidators and it's easily damaged. There are a couple of places where it’s chipped. There’s at least one piece that I’m gonna need to pull out and replace. I would definitely consider some other options if I knew more about the quality of the floor just based on kind of what I’ve seen but it’s not bad. It still looks great. Also when I had someone come to install it, it has been easy.

I bought some raw hardwood flooring from Lumber Liquidators that I used for a project I had going on. I looked in different places for what I wanted and found it there. The quality of the wood is good.

The sales people that I dealt with didn't seem that knowledgeable. They didn't match up as well as I thought they would be able to. But we got it figured out when the manager came out. We got the hardwood flooring and the pick up was easy from the warehouse. Their pricing was good and everything was fine. Also, Lumber Liquidators has a good variety of about anything you need.

Lumber Liquidators was good at first when I was there and I was buying. The manager who was assisting me promised two weeks for the thing that I ordered. They only sent a few and then, I would get the others in another few weeks. Later, I was missing some piece because they did not give me the whole order and now, they told me to just return them. Most of the material was already in there. They treated me badly on the telephone and that was bad service right there from whoever answered me. We fixed the flooring because it was good but the service was bad. We went to Lumber Liquidators to save money but you’re paying them for nothing.

I bought laminated floor from Lumber Liquidators for my son’s room that I just renewed. The guy who help me offered me a couple of options. He asked, “Is it a kid’s room?” He told me about the materials, the resistance, and the quality of the products. He recommended me a couple of them, but I finally made the decision of the color we wanted. He helped us a lot on the floor. I did the installation myself and the materials were easy to work with. The new flooring got good quality. I also bought something from Lumber Liquidators five years ago. I would recommend them. Everything they’re doing is perfectly fine.

I didn’t have a floor, so I purchased a hardwood one from Lumber Liquidators. When I walked in their store, I kinda knew what I wanted and their sales rep told me the good and bad things about the floor that I wanted. Then he set everything up. I installed the flooring myself and it was easy. It's a nail down floor so it was nothing complicated. I ordered a pretty low quality floor and it has a lot of the cut offs but I’m really happy with it. Its overall quality is great and the cost was really good.

The original tiles that were done in the kitchen were getting frustrating. To replace those, we went with Lumber Liquidators and we got bamboo flooring but there were different challenges with getting everything done. It almost felt like I had to baby the process all the way through. When we got on the site, the first thing we asked was if we could take a look at the physical boards that we were buying. We wanted to see the physical make and look of it but they weren’t able to help with that. Luckily, they had plenty of stocks so we were able to say, “Hey, go open one and bring me one if you don’t mind, just because I’m spending 800 bucks here, if you don’t mind very much.”

I purchased from Lumber Liquidators 10 years ago, and recently we needed to update the floors. We got engineered bamboo and the flooring stuff worked real well. However, with the stairs, they were out of the four-foot oak and they didn't know if they were ever gonna make any more. They had to special order it from Utah and we paid $200 for shipping to get it to us. Then, the stuff we got must have been defective because they were pretty well-trashed. I asked when they would get more in and they said they could get it in a week. I ended up paying 200 bucks for shipping with something that they got in a couple days after I paid for shipping, and I got a product that wasn’t of good quality for my stairs.

We had thin panels of maple that were natural. And so, inevitably, we shopped around and no one had the product in stock. However, we were lucky enough to locate the product with Lumber Liquidators. This was done over the phone and I asked how much product there was available and then my father-in-law got in the car and picked it up 'cause we needed it the next day. We had some issues with our contractors though and they had put a stain on there. We didn't like the stain, so we had it removed. There were also pieces of lumber we couldn't use. But overall, it was all good including the quality of the product. The flooring looks consistent and it was priced well.

I purchased bamboo wood flooring from Lumber Liquidators. The cost is good and so far, the quality is good as well. They were closer and their prices were better than others. Also, their sales representative was very helpful.

Lumber Liquidators was the only store that was open during the holidays. Their flooring is okay, though there was a little bit of a problem with the inventory. We had to drive 50 miles to another store because they don’t keep all their inventory in one place. That was a definite drawback. The other thing was that when you return anything, you gotta wait for a company check in four to six weeks which is a little bit annoying. Their cost is also a lot higher than the major retailers.

The carpet in our house was looking bad. I went in to Lumber Liquidators and a sales rep helped me pick out everything. Then I went ahead and bought the hardwood flooring. Everything was good. For the installation, I used my own installers and it went great. There was no problem. So far, everything looks great and is holding up good.

We bought three boxes of laminated oak flooring from Lumber Liquidators and their sales representatives were good. I already bought the same product from early in the year, but this time, all three boxes were defective. The one side was mismilled on all the shorter pieces and I could not use them. Lumber Liquidators told me to lay what I could and they would order replacements for me. The replacements arrived on their timeframe and were okay. I installed the flooring and it's pretty easy to work with. The quality is good too. I've talked to people about Lumber Liquidators, telling them that if they want an inexpensive flooring that looks pretty good, that laminate I got from Lumber Liquidators is hard to beat.

I bought some of the unfinished 3/4-inch number two oak planks from Lumber Liquidators. We built the house in '96 and the builder bought from Lumber Liquidators. The original flooring held up long. I was just adding a different room. I installed the new flooring and it was very easy.

I got a few pieces of flooring from Lumber Liquidators. I went to the store with a sample of the wood I needed. I showed the salesman what I had and told him what it was for, and we matched up the colors the best we could. He was very friendly and courteous. He had to order the product and he gave us a call when it was in. The wood's quality is excellent. I did the repair work myself and the product was very easy to work with.