LG Washing Machines Reviews

I bought an LG washer and dryer in Jan 2006. I had problems with the dryer, not shutting off after the clothes were dry. It was fixed under warranty after three service visits. However, the washer continues to leak on the floor. I have followed all instructions regarding cleaning the "pump filter" and cleaning of the door gasket. There is still an issue of an odor as well as leaking water on the floor. The wood floor is now damaged and needs to be replaced. I do not know if the washer can be fixed, unless a qualified mechanic knows exactly where the problem is and can be repaired.

I have scoured the internet and have yet to see a good word about an LG product. I have posted on other sites than this one and will add my ***** about LG to this one as well. This is without a doubt the biggest joke of a business that has ever existed. The $2,000 front load washer and dryer purchased from Best Buy approx. 2 years ago has been the nightmare of appliances. The dryer is noisy and the washer smells of mold. I had replaced both the hot and cold water inlets on the washer. I had a Kenmore washer that I bought for 100 dollars and used trouble free for 4 years. This stuff is just junk all the way around. Customer service is non-existent. Maybe after all those who have already bought this junk inform those who have not bought this junk, this junk company will at last be junked out of business.

LG washer is defective even when you perform maintenance, it still smells like mold and mildew.

I have a LG washer and as most of the complaints here, I have the smell issue and leg level problems as well. I'm glad that I didn't buy the stacking brackets because that could be dangerous problem. I bought this washer because of the recommendation of Consumer Reports as well. There isn't a company that even knows how to deal with these problems. Irritating! I think that I'm going to use my Gorilla glue for the leveling and as for the smell, I guess, I'll keep the washer open so the whole house can smell too.

I bought new LG Tromm Washer and dryer two and a half years ago. Both the washer and the dryer are now giving problems. The dryer runs intermittently and will not shut down. I turned the power off to the dryer. When restored, the power the dryer still began running again. The only way to stop the dryer is opening the door. The dryer does not seal well and has mold growing around the door. We bought these hoping to have bought something that would last for many years. We are considering replacing these units but definitely will never buy another LG product after this.

About 3 years ago, I purchased an LG washer and dryer combo from Home Depot. I had previously owned Whirlpool appliances (1st set lasted 14 years, 2nd set lasted 12 years) and was looking to buy another set of Whirlpool washer/dryer. However, at Home Depot, I was told that Whirlpool was no longer reliable and was making very poor products. I was foolishly persuaded to buy LG products. Big mistake!

I bought an LG washer and dryer around 2007 and the washer immediately started to have mildew all around the rubber gasket that circles the door. The odor is terrible and I need to wash my clothes at least twice and immediately dry them with a lot of dry er sheets to help the smell.

Six months ago we bought an LG washing machine and dryer from the local Home Depot. They came and installed it (stacked on top of one another) as promised. We noticed that the machines rocked during the washing machine's spin cycle (the feet on each side come up off of the floor when it does so), but it didn't rock so much that we felt in danger of it actually tipping.

I have the same issue as everyone else. The mold in the rubber part of my machine is gross. I never close my washing machine as I always try to dry it out. I'm glad to read I'm not the only one that has to clean my washing machine. I should not have to clean a 2-year-old machine. So much for using consumer reports when buying a high priced item!

We purchased an LG front load washer in Nov 2009 and it smells like mold and it is Feb 2010. I purchased these due to good reviews; however, it appears that when posting the good reviews, they left off the bad regarding the mold smell. There is nothing that cleans these washers, not even the cleaning feature that they designed on the washers.

I purchased what I thought was a state-of-the-art LG washer/dryer around 3-4 years ago. I immediately noticed my clothes did not smell clean. I thought it was because I was not using to a front load type washer and that I just needed to adjust the way I was doing the laundry and maybe I need to use a different type of detergent. I have tried every thing. The washer and my clothes stink.

We purchased an LG front end washer and dryer in January 2009 from Home Depot, based on its reputation. We have the exact same problem that everyone else has written about... the mold and the terrible smell. We had a service technician come out and advised us what we could do for the smell. We have tried everything from bleach, less soap, drying out the rubber seal and the drum, cleaning out the trap, leaving the door ajar (we leave it open all night after the last load), the tablets sold to clean the machine etc. Nothing works.

The same as the hundreds of other people complaining about the grotesque mold problem with my LG washer.

My LG washer holds mildew flaw in design. It has constant mildew in the front of frontload ($1,000) washer. LG has no solution. Best Buy (extended warranty) will not warranty this issue.

3 years ago, we purchased the LG frontload washer & dryer and the LG bottom freezer French door refrigerator and have regretted it since. The washer is extremely noisy and shakes violently during the spin cycle. (We had the repairman come out shortly after it was installed only to tell us it was working fine.) There is a strong mildew/mold odor coming from the washer even though I periodically run bleach through the cycle and leave the washer door open when not in use to air it out (recommended by a friend with same issue). Clothes often come out looking and smelling less than fresh.

I deeply regret my choice of purchase in an LG washer/dryer set due to this company's extremely poor customer service. We have a six-month old dryer unit that we discovered has a buckled under carriage. I only found it due to the stacked unit vibrating severely during the washer spin cycle. I thought it was a simple broken foot until the repair guy discovered that the entire front under side is caved in. LG informed me that "cosmetic" issues are not their responsibility and that "consumers typically fail to inspect the underside of washers and dryers". Who would think to inspect the bottom of a washer or dryer?

I purchased an LG Tromm front loader washing machine. It worked for the first year and no longer works. A TE light comes on. It also stinks. I can not afford a new machine and nobody can repair the old machine. I am not sure what to do.

I purchased an LG washer 5 years ago and have had major problems with it. After owning it 2.5 years, a sensor had to be replaced costing me $285.25. At that time my repairman said he has repaired many LG washers and that they are in his opinion a "low-end product" at a high-end price". I never thought about his comment until yesterday when I had to have him come out again. (2 years later) New problem: When my washer hits the spin cycle it sounds like a 747 is landing in my house. Woke up yesterday and found my laundry room flooded with oily water. He said that the drum and rear bearings are shot. He gave me a $442.00 estimate to fix it.

I would not recommend LG Front Loader WM2016CW. I purchased this washer in 2008, and it had been nothing but a headache. Within the first the door cracked, rubber seal broke, and water leaked from the unit. The machine is noisy and shakes violently during the spin cycle after it was professionally installed and balanced. The odor from the rubber seal is disgusting and clothes don’t come out clean. I have a Maytag for 20 years and never had a problem with it. LG should be sued for manufacturing such a product.

On April 4, 2008, I purchased for $1709.92 from Home Depot in Murfressboro, TN an LG washer/dryer combo model WM3431HW for my kennel. This appliance was recommended for that purpose by a Home Depot salesman who said it was a top-of-the-line appliance. The machine worked more or less well until December 17, 2009, when it shorted out during a wash cycle. It blew the house breaker and leaked all over the floor.

We purchased an LG washing machine (model WM2277HW) 5 years ago and had repair tech out to "fix" the washer every 6 months or so since. Luckily, we purchased the extended warranty through Best Buy. The smell issue was never resolved and now that the extended warranty has expired, we are having even bigger issues with the machine. After researching the product and the issue on the web, I am afraid the current issues will cost us hundreds of dollars. It appears that LG has a serious problem with their washing machines that they should be held accountable for.

So I've been living with it for over 2 years now. My clothes constantly stink and I am so sick of it. I contacted Home Depot customer satisfaction department and they also did nothing. Stay away from LG! I have a fridge that is bad too. I've had to take my clothes to the Laundromat if they are nice clothes that I don't want to stink.

I purchased an LG front loading washer about eight months ago. The first one was delivered damaged and was replaced one week later. I built a platform for it to sit on so it was easier on our backs to use. The machine would not balance and consistently walked around on the platform. The other day, it actually fell off, breaking the water lines and was laying on its front side still running. I was able to shut it off and got help setting it back on the platform. I put a barrier around the machine so it could not walk off again. I balanced the platform, and then the machine, using a level and checking top sides, front/back and diagonally from front to back. It still will not balance when spinning.

6 years ago, we purchased an LG front load washer and dryer (dryer DLE2532W). A few months ago the drum started to crack apart. I called the 800-243-0000 number and explained the situation. All I was continually told was that my warranty is only a year (1). I explained that I understood that, but I didn't feel that a steel drum should be falling apart after just 5 and 1/2 years. I asked if they did not care about the quality of their products - that this appeared to be a flaw in manufacturing. As I was quite certain that they would not be manufacturing a dryer that would fall apart in 5 and 1/2 years - of course at this point it appears to me that they do not care.

I purchased a front load washer from Home Depot on June 26, 2009 (Model #: wm2301HR). The washer never really spun the clothes out the way I thought it should. Then, about a month ago, water started pouring out from the bottom of the washer. I called LG and that was three and a half weeks ago. They told me that they have no repair people in my area. One lady I spoke to even asked me if I knew anyone that could repair it. I have spoke to supervisors Amanda, Barb, Lewis , Carlos, Peggy, and Carla--never the same person.

I purchased from Home Depot on 11/19/2007. The first two items were delivered--they were defective and were not installed. The third one began leaking from underneath almost immediately but not always a discernible amount. I had bought a plastic tray to set the stacked pair in but was told by HD installers that it would not be necessary, so I returned it. My new ceramic tile floor is scummed up, but I am hoping that there is no real damage as it has only leaked into the next room twice and I usually try to wipe up as much as I can reach right away.

The LG Laundry Washer/Mdl: WM0642HW s/n 802KWBY009 was purchased almost two years ago; the moldy smell is horrible once the clothes are washed and the machine walks across the laundry room floor when it goes into the spin cycle. The first time service was called, we were told it was a balance thing and it was taken care of (in May 2008). Then this time, we were told there is nothing they can do because they now are claiming it's the flooring the machine is on and it now needs to be placed on a cement floor. This isn't an option for us since the laundry room is on the main floor of the house, along with the plumbing. When we purchased this model, I specifically asked Best Buy if there would be an issue with placing the washer on a linoleum floor and I was told "no" (The floor was only 2 years old at the time).

This is an LG junk. I purchased an LG Tromm in March 2007 and its motor and drum had to be replaced on December 2009. Now it leaks when washing. Techs have made three trips so far to no avail. This washer has never cleaned the laundry properly from day one, especially towels. If I had not bought the extended warranty, this washer would be at the scrap yard.

LG Tromm washer is engineered horribly. The boot, the rubber insert in the door, accumulates dirt, mold, and is disgusting. All this sludge then goes back in the machine when clothes are washed. I have spent countless hours on the phone with Best Buy and LG. We have a five year warranty and they deny claims on this part saying it is customer error, not mfr. error

I bought an LG Tromm washer (model WM2277HS) less than 3 years ago and it is a total piece of junk. I am having the same issues with mold and mildew and nothing works to get rid of it or fix this build up problem. And even thought the idiots that work for LG's customer support seem to think the hundreds of people having these issues do not know how to properly do laundry or clean their machines, the fault is with this company’s cheap and poorly made products.

I purchased a front loading washer from LG, and it had a problem with the control panel. After much fighting and fussing, they replaced the washer. When the guys came with the washer, they did not know how to install it because they were only delivery people. Anyway, they struggled and installed it. I am not sure if it is properly installed.

So glad to know that we are not crazy and that at least one other person has had the same problem as ours. We purchased our LG front load washer in November 2009. Within two weeks, we discovered that our towels and undershirts came out of the wash with holes, rips and/or tears. We've had a technician out three times in less than a month. The only problem being that they tell us that if they can't find anything wrong with the machine and there is nothing wrong with it and, therefore, there is nothing to be repaired. Just because they can't find the problem doesn't mean there isn't one. At the rate we're going, we won't have a decent towel or article of underclothing to our names. Brand new towels and underclothing were ripped, torn or gotten huge holes.

I purchased this washer and dryer on 09/27/08. It is now 01/05/10, 15 months later and the washer is dead. LG does not want to help out of warranty. Should a washer last longer than this? It cost $900 and the dryer is starting to make noise, so I guess it is going too. Planned obsolescence? Now, I need to figure out what to do. Who can afford 2 washers in less than a year and a half. I wasted $1,700.

My husband purchased a LG front loader washer machine wm2077cw. We purchased it about 3 years ago for about 1,600.00. The first problem was the odor as many of you already know, so then you have to go purchase another product to get rid of the smell, that runs you into more money. That rubber ring does get all moldy, it's nasty! For the last few months it, doesn't finish the cycle all the time. Then sometimes it will finish all cycles, you open the door to take the clothes out and surprise a flood all over the floor then to my rug! I have had a repair man here, who thought it was fixed it wasn't I called around Christmas and hadn't heard about an appointment. So, I learned just to put the machine on spin cycle only after it was done to make sure all the water drained out. Well, tonight is the cherry on the topping!

I purchased my LG combo in 07' and it worked very well until October of 08'. The washer started malfunctioning where the LED light started blinking. The washer would fill partially with water and then there would be a grinding sound as it tries to turn and spin and stop. It would start to spin and stop several times and then wouldn't try anymore.

I bought the LG Tromm Front load washer (Model: WM2277HS) in 2007. I have had five service calls on it for various things. Once, it totally rusted out inside, control panel has been replaced, and now, it is doing that again. It will not start when I push the button. LG customer service could not care less. They told me, "Sorry, it is out of warranty." I did buy the extended warranty and thank God I did. I spent a large sum of money for a piece of junk!

Malfunction of LG products, $8000 worth. The current problem is WM1815CS washer. Over 2.5 years of machine not working and dealing with repair shops. LG offers no support. The service calls are very expensive and the guys aren't able to fix the problems. LE code, machine won't stop washing cycle, just keeps going until you shut it off. Loud, doesn't spin, makes loud sucking noises and that's just the washer. I could go on about the dishwasher, fridge, TVs and DVD.

Washer does not work properly. I cannot get the load size to read correctly no matter what I try! A full load of queen size sheets and pillowcases reads as the smallest load, getting very little water (not enough to get everything wet). It constantly requires use of the water plus and second rinse button just to run a routine load, clearly defeating the water saving feature of the machine! I have tried dumping extra pitchers of water into the machine since it seems to gauge load size by weight, soaking a beach towel and adding it to the load even though it is clean, running the entire load through the rinse and spin cycle with no rinse so it's completely wet and then running the "normal" wash cycle. Nothing works. I paid $2,000 for a washing machine that does not wash properly! Service personnel are incredibly rude and would not even send out a $10.00 leveling wrench that the Best Buy installers forget to leave behind - ended up charging me $10.00 for the wrench and $16.00 for shipping! It's incredible on a purchase of more than $2,000! Previously I had a $500 Kenmore washer/dryer set for 18 years that never required any special handling and always got the clothes clean, even very large loads that did not weigh much!

My washer (WM2277HS) smells like mold and mildew. I have to wash everything twice or more and the towels are the worst. I never let anything sit there for anytime so that is not a problem. We noticed that water seems to be sitting under a rubber ring (around the door on the inside of the washer). This is the worst design I have ever seen. This was an expensive set. I will never buy another one!

I purchased this washer and dryer combo. The washer continually smells. You have to leave the door between cycles or it will smell. We have had the dryer for only 2 years. The dryer starts to make a chattering noise only when there is a very light load in it. I called LG Tech Support to see if they could direct me to the problem. They couldn't; they just gave a number for a service repair center. I asked LG if this would be covered under warranty as the unit is only 2 years old. They told me sorry, it was out of warranty and "have a nice day." I spent $900 on this so-called dryer. I will never and I will tell everyone I can not to purchase anything from LG Again. This washer and dryer set was extremely expensive and I have had nothing but trouble from them.

I seem to have the same complaint as many, many other homeowners that purchased the LG Steam Washer - Mold! Mold and more mold! I have purchased hundreds of dollars of cleaning products that were recommended for the HE type washer, to no avail. The odor is so bad I have to keep the door closed to the bathroom where the machine is located. I have wiped, sprayed with Lysol, left the door open for days on end and nothing works. Can anyone help me?

My LG TROMM WM2233HW model washer ruins my clothes by making grease stains on my clothes. I have used different detergents and no fabric softener, but my clothes still end up with grease stains. It's a POS.

I am so grateful for this website. I was in search of contact information for the LG Tromm Front Loader Washing Machine that we purchased about 3 years ago. The top of the line, so we thought, the most expensive that they had to offer at the Home Depot place of purchase in Jackson, Mississippi. The code LE would show and I tried over and over to get this thing to start again, turning it on and off, unplugging it, restarting the cycle. Every time it would stop again after being on a few minutes.

Warner Stellar is good about sending out service calls. The issue is the washing machine. No one seems able to fix the 'LE'. The machine will not spin and stops working. Machine was purchased Feb. 2005 new for new built home. Washing machine was installed by Warner Stellar. I have lost track of all the service calls and parts getting replaced on this washing machine. Currently the machine is inoperable and waiting for another part to replace.

We bought a LG Tromm front load washer and dryer 2-1/2 years ago. We had problems with them 2 months after we got them and from then on. I tried and tried and even went to the BBB and LG refused to acknowledge there were any issues. The washer would shake so bad on spin cycle it would actually come unplugged. It moved so far! The dryer wouldn't dry the clothes completely. LG's response was I wasn't washing the right amount of clothes, yet when I asked exactly what they wanted me to do, they wouldn't answer me. Their response to the dryer was that the dryer only dries clothes 85%. Who would buy a dryer that doesn't dry completely?

LG front load washer (model no. WM2277HW) was purchased on 8-29-2004. I have had an authorized service agent working with LG Technical Support to fix this washing machine due to an error code (LE) during wash cycle. After two months and over $300 of parts and labor, the service agent determined that the 5-year-old washer was irreparable. I have contacted LG Customer Service numerous times with no help to resolve this issue. The first customer service representative I spoke with (12-9-2009) informed me that if the service agent would call Technical Support and tell them that the washer was irreparable, they would start this replacement process. This was done.

We purchase an LG Front Load WM0642HW washing machine about 3 years ago. We've always noticed that if we closed the machine, it smelled like mildew. So we left it open after use. Most recently that smell never goes away and is getting so strong it makes part of our house stink. It is in a very well-ventilated area, level, and is used for about 4 loads a week.

On 5/17/07, I bought an LG front load washer and dryer with a 5-year extended warranty from Best Buy in Tallahassee, FL. About a month after I got the washer, I started having an odor! I called for a tech to come out. The tech said there was nothing he could do about the odor. LG says the odor is not covered under my warranty! I have mold in the rubber gasket at the door, mold in the top of the soap dispenser and mold at the back of the soap dispenser. The water in the filter stinks! I clean everything daily but nothing works. LG said to leave the door open. This does nothing but put mildewy odor in the rest of my house. Help! I have sent a complaint to LG, but who knows where that will go? Did you know LG charges for a tech online? Economically I am out about $1,000. I have limited resources because I am disabled.

I bought an LG washing machine model 2032W front loading machine in 3/03 for $1,000. It operated fairly well until 5/08 when the rotor and stator had to be repaired for $350. This was 6 weeks after the 5-year warranty on the motor expired. Now, it's making a big noise and repairman tells me the bearings are out and it would cost $650 to repair! This would be $1,000 total in repair costs for a 6-year-old machine! LG says it is not their responsibility once the warranty is out but the public should be aware of what a poor product this is. Do not buy LG washing machines!

I bought the most expensive LG stainless steel washer/dryer. The washer gets stuck on 9 minutes during the spin cycle. LG has been out four times (once with engineer) and I have placed several calls to the worthless LG customer service folks. Now the washer is out of warranty and they are refusing to repair/replace for the same problem this machine has had for four repair attempts! The problem has been noted by the LG factory rep who visited my home all four times!

I bought an LG washer and dryer at Home Depot on 2/20/2008. This washer is terrible. I have done the cleaning and wiping it down after each load and there is mold all over the seal. It is disgusting. Also if you pull the seal away, you can still see some water that just sits there. You can't get it all out. Laundromats never had this problem. I had a Sears Kenmore top loader for 22 years before I replaced it with this washer. I should have gone back to Sears and a top loader. First, there is cleaning it every time and you still can't get all the water out. All of us have allergies and the mold on the seal is just disgusting. I think LG should recall these or replace the seals or something. The water does not all go away. Sitting behind the seal, is a tiny bit, that you cannot get to.

I purchased an LG washer & dryer through Home Depot in Milwaukee, WI. in Nov. 2008. The washer smells so bad it reeks through several rooms. The washer/dryer is in a newly remodeled room and visitors want to see the room and I dread having them visit because of the smell.

We have had a service technician here over 12 times since purchase. Initially the washer had error codes and had to be turned off and on several times before the door would latch and start. I had to place towels under it to catch the dirty water pouring out the unsealed door. The latch, seal, door and control panel have been replaced. It has continued to have problems and now needs repairs that exceed $700. I am trying to get someone at LG to hear my concerns but so far, no luck. Does anyone know who to call? Count me in if a class action lawsuit is filed. After spending over $1,000 on this top of the line machine, I should not have to double that in repairs to keep it running for more than a couple of months at a time. It also stinks!

I purchased this due to having a large family and thought that it would save me time and be worth the $3,000 spent. We were so wrong! These machines are a total ripoff!! LG should be ashamed of putting such crap on the market and robbing hardworking people of so much money! The washer stops during cycle and flashes LE, cannot get to clear or restart and the clothes are full of water. I have to wring out by hand and take to a neighbor's house to rewash. I have 4 children and cannot afford to replace my washer and dryer. The washer also leaks out of the bottom into the pedestal. The flashing LE obviously stands for lemon! Don't make the same mistake as we did. Don't throw your money away.

I purchased an LG Tromm washer and dryer that were 6 months old. Now I see why they were getting rid of them. Pieces of garbage. The laundry smells like mold as does the machine. There is hardly any water in the machine and no way to adjust it. The water turns on and off for milliseconds in the beginning making a mess of my water pipes. The clothes are not clean and the smell, even when leaving the door open, is awful. I feel like throwing them off the balcony. A waste of $2,000. After reading the above stories, I won't even bother contacting the company. Obviously a waste of time. There should be a class action against LG.

I purchased LG washer and dryer from Home Depot in October 2008. From day 1, I had problems with it. I thought it was my imagination. Finally in July, when I retired, I called LG to make a complaint since I now had the time to wait home for a technician. Well 12 techs later, they are still useless! Smelling of the rubber that they just replaced is minor! The washer has ruined several luxurious brand new towels. Big holes in them! It puts tears, rips and holes in all under shirts, polos, blouses, sheets, pillowcases and these were all high quality items purchased all from Macy's. I was also finding spots of rust on everything. LG just thinks I am crazy. They said as long as the techs don't say it can't be fixed, well then too bad for me!

We bought this LG front loader / dryer in 2007 because of the way it looks and the irresistible features on it. Like most complaints, the clothes do not get cleaned and the washing machine smells even after airing it out overnight. I started having problems the first week. It began with several error codes. LG would schedule someone to come to my house and they would not show up. I never had a tech look at it because we are just so busy. At first, we thought we were just being picky but this is ridiculous, that you pay so much for a machine that cost a lot. I was trying to upgrade. The dryer takes much longer to dry my clothes compared to my old ancient machine. What a waste! What do we need to do to get LG take responsibility?

We bought our LG high-efficiency washer in August 2007. It does not get the clothes clean, and it constantly turns off in the middle of washing and has an error code. It takes forever to wash the clothes because of it stopping in the middle of the wash cycle. I can't wash towels in it at all. After they have been washed, they smell terrible. I have to go to the laundromat or a family member's house to wash the towels. Also, I can't use bleach in the washer because after completing a load of whites with bleach, somehow the bleach must have stayed in the washer because several of my dark clothes had bleach spots on them. The washer was not cheap and we don't have the money to get another one.

I purchased an LG front load washing machine from Home Depot. Within 2 weeks, I went back to HD and asked them to take it back. It was horrible. They refused and said it wasn't their problem and to talk to LG. I called LG and they sent a technician out to look at the machine. He said it was working fine and went on to explain to me how to wash clothes. I have raised four children and, yup, I know how to wash clothes. This washer is a complete piece of junk. Clothes come out of it not only still dirty but completely dry in places. It never gets the clothes clean, regardless of the setting I use.

We purchased the LG front loader washer and dryer 18 months ago. We also had a serious problem with the clothes smelling badly until my wife switched to Tide powder instead of liquid. We do not have that problem anymore. Clothes do not come out as clean as they did with our old machine though. Our big problem happened two months ago - the dryer drum cracked and the dryer does not work. It will cost $150 plus a delivery fee for the new drum. I don't know what it will cost to have someone repair it. We contacted Sears and LG and were told by both of them that it is not their problem. I cried.

That "stator" went out on my 28-month-old washing machine. When the part was ordered, I was told it could take a while as LG will not ship parts until they reach a certain number ordered. Therefore, it took over a week for the part to be received by the repair center. I'm going on 30-plus days without a washing machine. I will never order or recommend an LG product to anyone.

I purchased an LG front-end loader in Jan 2007. My laundry stinks. The machine rumbles my house. It is supposed to be quiet. It is perfectly balanced. I spent $1,500 on this machine thinking it was the top of the line as the Home Depot salesman told me. What a waste. We need a class action lawsuit against LG.

LG washers and dryers are nothing but a piece of crap. I've read the emails on this website and I confirm all of them. LG should have a class action suit against them to have their products taken off the market because of bad design, poor workmanship in building their appliances, etc. I purchased an LG washer/dryer combo from Home Depot in September 2008 and have regretted that decision ever since. As a senior citizen, I have had a few appliances in my lifetime, but none can be rated so low as to in my opinion to be taken off the market.

I purchased an LG washer and dryer in 2007. The dryer drum cracked within the first year and got much worse by the second year. After researching, I found this to be a common problem with no remedy from the manufacturer. When contacting LG, we were told that they could not help since the dryer is out of warranty. The dyer also now says that it's in cooling mode 100% of the time (but it still dries fine). The washer has the mold problem as well. We just clean the gasket regularly and it helps. Do your self a favor and do not purchase an LG appliance unless you can afford the repairs. The company will not help you. The drum is now going to cost $150 plus delivery.

I insisted on buying a frontloader washing machine, and LG was said to be the best approximately two years ago. For the past two years, I have had to wash my clothes over and over for them to come clean. None of my shirts come clean, and the deodorant leave white stains within that do not come out. I have had to throw away a lot of clothing. My husband always complains about the smell of his clothes and the towels. I heard on the news about the mold problem and checked it out. Of course, there is mold within the rubbing lining along the door. I have also let the door open to allow the washing machine to dry out. My child has serious allergies. I guess a new machine is the only option.

The front loading washer has had smell and mold issue since shortly after purchase. No amount of cleaning or leaving door open helps. I would not recommend or ever buy this model again. The dryer has a cracked drum and it makes a thumping sound when in use. The crack is spreading and the noise is very annoying and getting worse. I would not recommend or ever buy this unit again!

I have had the front loading LG WM2075CW since 2005. On day one, my mobile home rocks and shakes during spin cycle and the mold on the rubber seals is nasty. I have had many problems with the codes that it throws and right now the machine is broken. I am not satisfied at all with a machine that I paid $1000 for and was told that it was the best in 2005 when I purchased it. I would love to be a part of a class action against the company that does not stand behind its product.

I need a front door glass or door assembly part #3581ER0001P for a WM2455hW washer, a very common front load washer. I have spent a day trying to find this part. LG said it takes 7-10 business days for them to ship even though they have the part in their warehouse. I would not recommend LG because of this. Trying to get parts is a joke. They have forgotten the customer wants a part today, not in 2 weeks. If the customer is willing to pay an extra freight charges, they should be able to deliver them. The washer is only 6 months old.

Like many owners of LG frontload washing machines, I too have a problem with mold in the rubber door seal. It is persistent and impossible to eradicate, even though I dry out the machine and the door seal after each use and treat the seal with bleach solution. I also leave the door open between uses. My whole house smells moldy and I have to think that this is not healthy.

I purchased a front loading washing machine in 6/07. I specifically told the salesman the machine would be going on the second floor. The machine was delivered to the second floor. Shortly thereafter, the machine began vibrating beyond comprehension. PC Richards came to check and said it was operating properly, even though windows, lighting, etc. rattle in the entire house. I was also told that the vibration could damage the structural integrity of my home. LG was contacted several times.

I bought the washer dryer set less than 2 years ago. Besides the shaking when the load spins, the outside of the door cracked. I have to purchase a new door assembly. I called the hotline and was told they were not responsible. I owned a Maytag for over 20 years and nothing ever happened. I am disappointed and will never purchase another LG product again! I had to purchase another door assembly. By the way, it's on backorder.

I purchased an LG washing machine in the Summer of 2008. I have this machine for less than a year. The machine is a front loader and has developed a mold problem that is so bad it makes the first floor of my entire home smell. The smell in our clothes is unbearable. We have followed every suggestion we can find in an effort to eliminate the smell. We have tried leaving the door open, using bleach and sanitation cycles, using tablets and powers designed to remove the odor, and draining the machine all in unison. Nothing works. I contacted LG. They quickly let me know they are not interested in helping me out in any way.

In 2007, we were told that LG washer and dryers were excellent products. Since day one, there have been problems - loud shaking, leaks, mold and smelly clothes. The appliance store we purchased the products from have defended LG and not paid any attention to my complaints. Not only will I never buy another LG product, but I will never purchase another product from this store. They wanted the sale but could care less about customer service or satisfaction. So neither company will ever get my business ever again. Basically, we are out almost $2,000 and can't get any satisfaction. Nobody cares.

I have had the same problem as previous complaints with my LG front loading washer WM1812CW. The rubber gasket became moldy after only a few washes and I am not able to clean it. The water which drains stinks horribly and the clothes all stink. I have also had many clothes come out permanently stained, by what, I don't know. I never close the door and wipe it down after every use with no improvement. After reading the previous complaints, I realize that my only option is to junk it and buy a different brand. I have never been so disappointed with such an expensive product before. I wonder if some of my family's allergies may be caused by our own clothes!

I purchased an LG front loading washer almost 2 years ago and from day one, I noticed that my clothes stink when they come out of the washer. I have found tons of mold in the soap dispenser, in the area where the soap dispenser fits and in the rubber around the front of the drum. I was told I had to leave the dispenser drawer hanging out and the door to the washing machine open to air it out. This is ridiculous! Just recently, water has started streaming out of the front of the machine while it is cleaning. My family has had many instances of sickness that I believe is connected to the mold in the washing machine, as it is in contact with the clothes we wear and the bed linens we sleep in.

We bought two years ago the LG front loader washer and dryer set. Immediately the washer smelled. I called LG and Home Depot and was told to clean the tub, leave the door open, pay for the cleaning tablets. Two years later, I found that the problem has not gone away. One use of my towels and they smell. Clothes do not clean as they should. It is very disappointing. If the machines are defective, there should be a recall. A lot of money is spent on machines that don't do their job. I was never told when I purchased the machine that I would have to spend money every month on cleaning tablets that don't eliminate the smell. I was told that these were the best washing machines and water does not build up in the machine.

We purchased the LG washing machine and dryer in 2006. The Home Depot salesman told us it is considered the best available. This is the worst $1,800 purchase we've ever made! I will never even look at another LG product. Stay away. We owned a Maytag set for 20 years and I don't think we ever had to call a repairman. This washer makes our clothes stink, it leaks water all over the floor and 4 weeks ago, it just went out. No lights will come on at all. We have been trying for weeks to get it fixed. The repairman has come out 3 times and has been sent the wrong part every time by LG. He said they changed the washer after 2006 and it's hard to get parts for the models that were made before 2007!

I purchased my LG front load washer and dryer about 3 years ago. Do not buy an LG washer or dryer! I have experienced the same problems so many others have posted. The LG washer is defective. After many calls to LG, visits from various repair people, the problem of mold/mildew and poor cleaning remains. Like others, I have had front load washers before and never had problems like I do with this one. When speaking with LG representatives, they typically tell me I'm not cleaning the machine properly. There is never an admission that the machine is the problem. The dryer now has a cracked drum and I'm expecting a huge fight to have LG honor the warranty. More likely, I will be purchasing a new washer/dryer - replacing a 3-year old set. I will never buy another LG product again.

We purchased an LG front load washer (model # 2688hwma) on August 12, 2008. Everything was running good until it started making a lot of noise around June 2009. At the time, I had an LG technician (Harriet) working on my refrigerator and had him to take a look at the washer as well. He said the drum in the washing machine is the cause of the noise during the washing cycle, which needed to be changed immediately. He told me that he will place an order for parts needed for my washer, and I was advised to call LG customer service later in the day. I called LG (800-243-0000) to schedule an appointment for servicing the washing machine and told her that the technician had examined the washer and had gone ahead to order parts needed for the repairs. A week later, LG technicians Harriet and Michael started taking apart the washer and removed the drum that was causing the noise.

I purchased what I was told would be the best washing machine and dryer to date two years ago. We had a Kenmore washer and dryer that lasted over 20 years handed down from my parents. Within 3 to 6 months, we had issues with the washer having a horrible gunk build up behind the ring and in the trap at the bottom of the washer. Mold became another issue on the rubber seal. It tends to leak from time to time. Not only do our towels smell terrible but so do most of our clothes. I have taken the washer completely out of the house and rinsed down with hose 3 times to try to remove debris, using the Refresh tablets and cleaning with Clorox and various solutions. It is more trouble than its worth. I'm very unhappy with the $2000 wasted!

We purchased our LG front load washer/dryer in December 2007. We soon learned we had to leave the door open on the washer so the unit could dry out. The set is in a small room that leads to the garage of our house. So now we walk around the open washer door to leave our house. After several days we think the washer is dry so we shut the door. About 4-6 months ago, we started to notice a smell - mold. Then we started to clean the mold from under the door seal. Now we learn we have to mix a blend of household cleaners to get/keep the mold under control. I’m calling LG now and I bet we will get zero satisfaction.

LG washing machine and dryer suck. First the dryer - the fins on the drum became loose and then one fell partially off. It was out of warranty so I took it apart and found the screws that held the fins were too small and lacked washers - the top of the screws worked through the thin steel over time. Later, the heating element went out - it took me two weeks to get a repair manual from LG (they didn't want to give it to me at all but I found a sympathetic operator). After finding the problem, it was too expensive to keep putting money into this ** - I got a "cheap" Kenmore. Next, the Washer - it's a front loading **. The washer is about 3 years old and has never cleaned that great, mold is a problem and now it leaks. I looked into getting it fixed but found hundreds of complaints. I have a new top loading Kenmore (matches the dryer) being delivered tomorrow - they are taking LG's crap with them when they leave.

The detergent and fabric softener do not dispense properly. When I take the clothes out of the washer, they do not feel like I used any fabric softener and do not have a clean smell. The dispenser is full of water and I have to take the complete drawer out and empty the water. I purchased the washer and dryer in 2006 and complained several times. A service technician came out 3 times and it never was fixed. I complained again and was told they had a record of only one complaint. I gave up and have put up with this problem for 3 years.

My wife and I purchased a LG 4.0 extra large capacity washer with the steam cleaning feature as well as a LG dryer from Home Depot. Two and a half years later and every week in-between, I have to leave the washer door open and dry out the rubber gasket by the door. The machine smells like mildew and I have not been able to remove the smell with any and all types of recommended cleaning attempts. LG is a brand that I will never again invest money in. Be mindful of the products you purchase. Read any and all reviews that will guide you in the most educated decision.

I purchased an LG washer in 2006. It’s not that old. It stopped working and was flashing a code. I called Best Buy and it was going to cost me $100 just for a diagnostic evaluation. Of course, in my mind that would be cheaper than buying a new washer. The technician that I talked with told me he already knew what was wrong with my washer. It was a sensor that went bad and it happened quite often.

I have an LG washer and have had problems with it since I got it. Best Buy has been very very helpful in getting it fixed. I did buy warranty so I am getting it replaced because it has leaked. They have fixed it 4 times now and the smell that comes from the washer is just horrible. Well, I got a compliment cleaning and the guy which had never done this before took off pieces that are inside the washer. Talk about stink and full of crud. It was so disgusting and smelly so I think that is where the problem is.

I purchased an LG washer and dryer set. Within two months of using the washer, I noticed a smell coming form the inside of the washer. I used the clean cycle as the protocol called for in the instruction booklet. The smell remained. Then I also noticed a collection of mildew around the rim of the washer. I called LG and was insulted by the customer service department telling me that I must no be cleaning it properly. I have called LG many times and as with every call I have made, I am a fault, not their product. I cannot be the only one with this problem.

I bought all of my LG appliances at the same time: front-loading washer and dryer, matching stainless electric stove, microwave, dishwasher, and fridge. I bought all of these 2 years and four months ago. The microwave door needed to be replaced a year after purchase. The washing machine shows a code of an upside down FL. The so-called customer service rep couldn't tell me what the problem is and advised me to call a repairman. The closest repair person is an hour away and only comes to my area on Tuesdays. He also charges $75 to show up.

My old Maytag washer and dryer (approximately 23 years old) needed to be replaced. I went to American and decided on LG appliances as they were rated well in my Consumer Report mag. The salesman didn't inform me that after washing items (one load or several), I needed to wipe under the rubber gasket that the door fits into when closed. The salesman didn't inform me that approximately once a month I needed to get down on the floor and open a little door, pull out a rubber tube, take off cap and let water drain out into container. A good 2 cups of water spills out.

For all those looking for white goods or electronic goods, don't purchase any LG appliances (lemon goods appliances). We have a 3-year old washing machine/dryer which pours out water every time it is in use. We contacted LG and have been referred to their service agent, who attended our home to advise that the problem was from poor manufacturing practices with the stainless steel welding, as LG now manufactures the same washer in plastic, the stainless steel part is no longer available and we would have to replace the whole washer or try to repair this product ourselves.

This is the second LG lemon being replaced by PC Richards. LG doesn't care about their customers or their products! I get LE errors and the machine won't work. The bearings scream, it leaks all over the floor and it smells! I have had my carpet outside the laundry room floor flooded and ruined! I have spent over 30 hours repeatedly cleaning up after this machine and have had it repaired over and over to have it just break down again.

I purchased the LG washer and dryer from Home Depot in 12/08. Originally, they worked fine. Now my clothes smell terrible, the dryer does not dry well and is leaving stains on my clothes. Obviously, I noticed it on the light colors more but I am sure that happens with a lot of the clothes. There is no evidence of any staining in the washer or dryer drum at all. The stains look like grease stains and are permanent. This problem has ruined many of our clothes permanently. Nothing removes the stain. I have tried numerous times to rewash the clothes to no avail. The bad smell still remains. I have followed suggestions to clean and dry rubber gasket, use bleach and run hot water wash, but nothing helps. The staining is particularly bad as it has ruined many items permanently.

Damage to clothes from black mold and clothes smell bad after washing - LG stinks. From all the complaints about the washing machine I own, it will always stink. I will also follow up with the class action lawsuit listed in complaints. When large companies take advantage of the consumer with the defective products it sells, they leave no options. I will never buy anything LG again: from a cell phone, to a TV, or anything with LG on it. I am done with them.

We purchased a front loading LG washer and dryer. From the very beginning, the washing cycles are over an hour. Some cycles are even 2 hours. I couldn't figure out why the clothes were smelling sour. I kept asking my husband what could be causing the clothes and towels to stink as they do. I would rewash them over and over. Sometimes I would use our other washing machine and dryer, and they would still smell. But if I washed clothes with our washer downstairs, dish towels, etc., items that were on our first floor, there was no odor. Now after reading complaints on the LG washer and dryer, I realize what the smell is all about. Plus, our dryer isn't working after only 3 years and there are only two of us living here. The dryer doesn't heat up after 2 years with only 2 people living in the house. There is no reason why they can't build washers and dryers like they used to. I had my Maytags for a bit over 20 years raising 4 kids. Go back to the basic washer and dryer. I will never buy or recommend an LG appliance.

Whatever you do, do not purchase LG appliances! I purchased a refrigerator, a dishwasher, and washer and dryer from store # 6372 at Sunrise Blvd., Ft. Lauderdale, FL 33304. Less than a year has passed, and I have had the service representative at my house three times and counting for my refrigerator. It's not even a year old. The corporate office handed me over to Mr. Glenn. He told me I needed to buy an extended warranty for my refrigerator. It's obviously a lemon. It had three services in less than eight months. I explained that I did not purchase a refrigerator to have all these problems. He said there was nothing that he could do. Can you imagine that? I called the corporate office of LG, and they told me there was nothing they could do. Well, they did actually. They sent me down the river. Well, here I am to tell my story, hoping to deter anyone from purchasing an LG appliance. I'm actually going to put a sign in my front yard that says "Don't buy LG products. They stink! Ask me!"

We bought an LG front load washer from Best Buy in 2008. Soon after we purchased it, it started smelling like mold and soured clothes. We have tried cleaning out the rubber lip around the door, we leave the door open and we never leave wet clothes in it. We have run an empty load with bleach, nothing works. The smell just keeps getting worse. When people come over, they always ask about how I like my washer and I tell them we hate it. I regret buying it. With so many people having the exact same problem with this washer, you would think LG would do something about it. When a machine's sole purpose is to wash clothes and your clothes come out smelling like mold and mildew, there's something seriously wrong.

Mold problems with your LG washing machine? I believe I have the answer to the question as to why the expensive LG washing machine you bought is not working correctly. See if this doesn't sound familiar. The machine started out working like a champ. Well, it should have, you paid a little extra money for it. But it looked good and the reviews (by the way, who wrote these reviews? The company? Buyer beware!) were great. Then, your clothes started smelling a little funny. Your initial reaction was, I must have left the wet clothes sit too long in the washer. But then, the smell got worse and was more consistent. So you got on the internet to see if you could find any information about it, maybe someone has had the same problem and they found a solution. Lo and behold, you aren't the only one with this problem.

When I purchased the set of washer/dryer, the persons who came to set it up made a mistake. He connected the hot and cold water wrong. As a result, I lost my expensive winter clothes to extremely hot water thinking it was cold. When this happened twice, I asked my husband to check the machine. He found the two connections mixed up. He changed them himself but when I complained to the store about the loss of my expensive clothes, they did nothing. Now, I have another problem. I am sick from my LG Washer. The odious stink that comes out from the washer is spreading through the house. I feel nauseated each time I go near the machine. I have tried to run empty cycles using bleach and it lessened the problem for a while but it is back again. What can I do? I can't afford to throw away the machines and buy new ones. LG has to take responsibility for this manufacturing defect in the machine. When I checked, I found out that a lot of people have the same problem with the washer. The mold is a health hazard. We need to do something real fast.

On 11/10/2005, I purchased a new LG washing machine. Within 6 months, clothes, sheets, and towels smell moldy. I called LG about this issue, and they indicated that we needed to clean the dispenser and run an empty cycle with bleach, which we did. Clothes still smelled moldy, and today, I know why. I opened the dispenser, and a large clump (1 inch long by 1/8th of an inch wide by 1/8th of an inch thick) of black mold fell into the prewash compartment. I investigated where this clump of black mold came from by removing the dispenser, and I found above the prewash compartment a 2 inch by 4 inch patch of mold that in some areas is 1/4 inch thick. Also, at the back of the opening for the prewash compartment was another 2 inch by 4 inch patch of mold which center has a 1/4 inch thick of mold. I called LG (Ginell) again and described this condition, and I was instructed to simply clean the mold out. This is an obvious defect with this machine.

We bought a front loading washing machine three years ago and for the last 6 months, we have been noticing a horrible smell with the clothes. Our clothes are smelling like mold. We checked the filters and water hose, we did not see anything. Please help us to find out what is causing this awful smell.

I purchased an LG washer and dryer in 3/2009. Now, all my clothes and towels smell like rotten cheese. I am severely allergic to mold and am getting sick. I don't know if I could return them to Home Depot for top loaders. These washers should be recalled. I am having asthma-like symptoms. The doctors at National Jewish don't think it's asthma but don't know what it is. I spent over $2000.00 on treatment and getting depressed.

My LG Washer, front end load was purchased on 9-12-2003. On its second year, I noticed rust around dispenser. I was told that LG would not do anything. The whole top has now rusted from the back. Today, I was told this was caused by Clorox. Now, I have read my manual from front to cover. Why isn't this mentioned? In fact, it speaks of using bleach. Shouldn't the customer be told not to use Clorox as the fumes could cause this problem? I am in the process of ordering a new top. I am very disappointed in LG products. I used Kenmore in the past and never had this problem. Of course, I never had a front in loader.

I have not contacted anyone about my LG washer and dryer. I have just read a number of complaints with my exact problem and I won't waste my time! My LG washer was purchased from my granddaughter, which she only used about 6 months and lost her job so I bought it from her and got rid of my Kenmores. Oh, how I wish I had them back. This washer has the most hideous smell from water and waste collecting in the front loading door gasket and it also leaks the detergent all down the front of the washer and I see that there is no "fix" available, so I will not waste my time with this company. I will tell everyone I know and am in contact with to not purchase their products.

I have had similar problems with the LG front loading washer/dryer combo. Since I owned the washer, I've had the machine serviced at least 5 times, all for the same reason. My machine has a common problem of not draining, the OE error. This is one of the worst washers I have ever owned and please do not waste your hard-earned money on an LG washer/dryer combo. The drying mechanism is the worst; it takes four hours to dry a single load. I'm actually wasting more money with this awful model. I regret ever buying this piece of futile equipment. I miss my old Amana. Sniff, sniff. Please stay away from LG washer/dryer combo machines. Yuck!

I bought an LG front-loading washer and dryer from Home Depot in November 2005, totaling approximately $1600. I also purchased an Extended Service Plan for each for $160 ($80 per machine). From November 2005 till approximately January 2008, I had mold problems with the washer. I had a technician under the ESP service. He told me that I was using too much soap and nothing could be done about the mold. Around that time, January 2008, I began to use a little Clorox in 1-2 white loads per week, something I hadn't done before since I don't like using Clorox bleach. It seemed to help the mold problem. Unknown to me, a lot of the Clorox was draining out of the dispenser cup and down the front of the washer while I was pouring it in. With the drawer open while dispensing, I was unaware of this. I would smell Clorox very strongly but didn't think much of it.

I purchased an LG washing machine, WM2277HW, in 2007. It burnt out a hall effect sensor the 1st month. LG said they would have to send out someone to fix it in two weeks! I found the part on the net and fixed it myself. It's 2009 now and the rubber drain hose developed a hole in it. It spreads water all over the floor. Washer smells bad too and the dryer is way finicky if you don't keep the outlet pristine! For the money they get, these machines are not worth the time of day! Keep making this junk and they will not be around long, that is for sure!

My complaint is regarding LG Washing Machine WM2077CW, delivered in August 2006. I paid $809 to Home Depot. I spoke with LG supervisor, Willy **(Huntsville, AL). Complaint: The washing machine has mold growing in the rubber seal area and I have not been able to remove it no matter what I do. Also, in the liquid dispenser area, there is mold growing and I cannot get to it since part of the dispensers cannot be removed. There is an offensive odor coming from the washing machine due to these factors. The problem started about 6 months ago and it has gotten progressively worse. I made to calls to LG and they informed me that there was nothing they could do about it. I asked, "Don't you care that I cannot remove mold?" and their answer was, "There is nothing we can do about it." I believe this washing machine is not hygienically safe to use and would like it fixed or replaced.

We purchased the LG Tromm front loading washer and dryer. Very soon, all clothes smell sour that come out of the washer. We continually clean the unit inside and no success. Also, the dryer stays on cooling and takes three cycles to dry each load. Expense as hell to dry the clothes. Then, the drum cracked and broke along the weld. The repair tech showed me that it was a manufacturing defect. LG doesn't want to help. I told them that if they supply the part, I would pay the labor. I also told them that I was in the market for several thousand dollars worth of new appliances. This experience would make the difference of me selecting LG for all of the new appliances. No success. They don't care. I asked again and was told there is nothing that they can do to help me. Thanks a lot LG! Never again! For about $725, I can pay to fix the defective unit. No thanks.

Our LG washing machine front Loading (Model: WM227H) is defective. Thousands of us have problems with mold build up due to defective design with awful smell. LG recommends an almost 10-step process to compensate for this monthly. They are unwilling to list these steps on the Internet because of liability issues. Please help us.

Clothes/linens stink! I have only used HE detergent and never any softener in my front load washer. My clothes and linens smell mildewed - gross! I bleach and use Oxy to clean out the machine and clean the gasket on regular basis, to no avail. I cannot possibly afford to replace all of our family clothes and linens, let alone buy a new washer. This is less than 3 years old! Economically, much of the clothing of 4 people, towels and linens cannot be bleached. These would cost thousands of dollars to replace, not to mention the $1500 washing machine! I am interested in class-action suit if LG won't recall.

After reading all of the complaints on the web, I realized I am not the only one with lots of complaints after purchasing the LG Tromm Washer and Dryer combo. Like most on the site, my washer has a horrible smell. My clothes are sour (to the point of throwing them away). I thought this machine was supposed to save money in the long run. Needless to say, my husband and I are handy people (good thing). We cannot get anyone to come back and fix our set. I have an extended warranty, no good if you cannot get help. Anyway, all of you LG users, I am with you as well and will never buy another LG product. There should be a recall on these machines.

We purchased the LG WM2277HW washer about two years ago. I'm frustrated with this appliance for two reasons. First, we started seeing LE and CE (motor overload) errors within a month of owning the washer. Customer service was marginally helpful. They ended up replacing a part under warranty, but the errors persisted about once a month. We are not overloading the washer. This sometimes happens with very light loads. Second complaint is on the difficulty of finding repair parts. The washer recently started leaking. I can pay a repair service to come look at it ($75 to walk in the door, plus parts and labor to replace). So, I pulled the back panel off and quickly discovered a leaking drain hose. Easy fix, right? Well, it turns out no local distributor carries LG replacement parts.

My LG washer and dryer were purchased in May of 2006. The dryer had a smell when we ran it and had to be serviced within the first month. I was never told what caused the issue but they did solve it and it has never come back. The washer has now developed a leak from the soap dispenser that causes the soap and bleach to run out on the floor. We spoke to LG and were told to wash out the dispenser and area behind the dispenser to clear out soap build up; there was no build up but I washed it anyway. The problem continued and now the front of the unit just below the dispenser is rusting from behind. I'm told that this issue is not covered by warranty and my cost to replace the front panel of the unit is a huge expense. These units cost just under $3000 just over two years ago. Leaks and rust should be covered by the manufacturer with no questions. The washer and dryer I replaced were 20 years old and never leaked or rusted. I have no choice but to live with the leak and rust until I can afford to replace the unit, now discontinued. The washer and dryer are a pair with interchangeable control panels so I have to replace both. This is very upsetting and never again will I purchase LG products.

I purchased the front loader Tromm LG Washer and Dryer with remote monitor 3 years ago. All three items have had a problem already. Currently, the dryer won't heat which appears to be a very common problem. What kind of company puts out such an expensive product that goes bad with regular use within 3 years? The customer service is horrible and very ungenuine. After numerous calls to LG and to local service providers in my area, I am still unable to get a service person to even look at the machine. I will not buy LG again!

We purchased the LG Tromm washer and dryer set from Home Depot in 2007 for over $3000. I absolutely hated them. The smell and mold issues in the washer are ridiculous! I have done all of the recommended things including bleach, leaving the door open, emptying the drain, taking apart the entire machine and cleaning it, using the add water and extra rinse cycles, baking soda, borax, oxyclean. I only use the smallest amount of HE, gave up on Tide, all to no avail. I have thrown away many, many towels as they seem to retain the smell the worst. The so called energy saving features are a load of crap because you have to add water and an extra rinse cycle so the wash cycle takes over an hour! If you use any sort of softener, the sensors on the dryer get messed up. Do not use liquid softener in the washer that compounds the smell and gunk issues. I am giving up and getting a new machine. I am very disappointed in the quality of the product especially as they are pushed as high-end "green" machines.

I, myself, purchased an LG front load washer & dryer around Feb. 2007, sent my rebate form in and figured that was it. So for the 5th time, I am calling the rebate to see what b.s. they will tell me this time. I received my rebate for the delivery within weeks. So this is why I will never purchase even a nut or bolt from the Home Depot in Frederick, MD ever again. Today will be the last time I call the rebate ** to see what they say. I have faxed the info several times and still the runaround.

I purchased an LG front load washer and dryer in November 2008. It was installed on a newly installed tile flooring with underlay in January 2009. Within four months, the washer broke after I washed three small, cotton throw rugs (bathroom size rugs) in it. A repairman did service it. He recommended, at that time, rubber footing to reduce vibration. Within three months, this problem has repeated itself after I washed only two small area rugs. This machine is supposed to be a large capacity machine and nowhere in the service manual does it stipulate how much one can launder in it and what cannot be washed in this WM1020CW model. I have several friends who have other brands of front load washers that capably handle regular use by a family of four and the washing of large cotton towels, small rugs and multiple other items.

I bought an expensive set of Tromm LG washer and dryer. I had an older set which worked fine, but when I moved into my new house, I wanted it to look nice and well as do a good job washing and drying. Ditto from all the complaints that I have read. My washer smells like a soured wet dog! I have followed all of the suggestions that Best Buy gave me about how to get rid of the odor, but nothing works and I have had to buy a new Maytag because the smell was so bad that people who walked into the front door asked, "What is that awful smell?" Also the dryer had to be reset several times before it would dry a load. What am I suppose to do with this expensive set of LG Tromms? Does anyone know if the company will do anything about it? Best Buy won't. I had to spend a lot of money that I really did not have to replace the relatively new set.

I purchased an LG Front Loader Washing Machine WM1832CW and LG Electric Dryer DLE2532W from Best Buy. Mold and mildew developed within 6 months on the front gray rubber seal. I always leave the washer door open and thoroughly clean both the seal and washing machine with bleach and Mean Green. I also use Affresh tablets. Nothing resolves the mold & mildew issue. I've even resorted to using a toothpick to clean the very small holes LG has in the seal for the water to adequately drain through which has mold & mildew. It is absolutely gross to think that my clothes are being washing with all that mold & mildew. The clothes stink after being washed, worse than they did before they were washed. My husband has thrown "clean" clothes back into the dirty clothes because he refuses to wear a stinky clean shirt all day at work. This in turn has made me double up on my washing but nothing helps the smell.

LG High Efficiency Front loading steam washer and LG front loading dryer: The washer ruins clothing by depositing black marks all on the fabric. I contacted the company who said to follow the cleaning instructions; drain the hose, clean the drain filter and run the tub clean cycle on a weekly or more often basis. This is not energy efficient and it hasn't stopped the black (probably mold) marks from ruining our clothes.

I bought an LG TROMM Model# WM2277HW (washer) 4 years ago, very lightly used, and had an issue with the washer rotation of the drum (LE error). My complaint is that there is apparently a constant back order of parts, and good luck finding somebody to come out and repair an LG. LG gave us several repairmen, which we called. Many will not touch the LG. Finally one repairman came out and thought it needed a new sensor, waited 4 weeks for that part, which turns out not to be the right part. I'm thinking that this poor guy knows nothing about fixing the LG machine; he's been out twice and still the machine sits in the hallway. If you want a washer that breaks in 4 years, and can't find anybody to fix it, this is your brand! LG should make service/repair training a priority.

As soon as we got our new LG washer and Dryer, our washing machine vibrated so much that it shook our whole house. We called LG and they told us that it wasn't installed correctly and needed to be re-leveled. We re-leveled it and it still shook. We ordered special rubber feet off the internet that we supposed would help and the machine still shakes our whole house on the low spin. After all of this, I called LG and demanded to have it serviced - especially since it is a common problem that many consumers have complained about.

I purchased my LG dryer in March of 2004 and since then, I have had a non-heating issue with it twice. The first time was about 18 months after I bought it, so it was just out of warranty. Recently, I have experienced the same problem and am awaiting a service call in the next few days. I went to a troubleshooting website and found that this is about the number one problem with almost all LG gas dryers. No recalls just because it's not a safety issue? I certainly would not have bought this brand if I knew that this was the case.

I purchased the LG front loader washer and dryer. I have experienced mold and mildew so I would like someone to come out and correct this problem as soon as possible.

The purchase of our LG WM2277HW and matching stacking dryer have been very disappointing, problems with the dryer (replace drum) at my expense (no support from LG), service calls on the washer have left me very unhappy. My only revenge is to never buy another LG product of any type.

I purchased an LG front washing machine which has a mildew/mold problem. Regular maintenance does not help problem. There’s smell in clothing and the machine’s drum. I will probably have to purchase a new machine.

Our sixth month old LG front loading washer and dryer's lettering began to smudge for no apparent reason. At this point, we can no longer read many of the words on the machines. Even though our appliances are new and we purchased the best possible warranty, we have been told by both Best Buy and LG that they will do nothing to fix the problem. Both stated it is cosmetic damage and is not covered. I am curious to know how I am supposed to find my washer and dryer cycles. I suppose I will have to write in Sharpie Marker on my brand new appliances.

I have the LG dryer. The inside metal drum has a crack and hole at the welding site. I had the technician out and he stated that the weld site was faulty or weak. He contacted LG and told them the problem and they still do not want to do anything to repair it. I am simply drying clothes not brick, how does a drum get a hole on it. I will never own another LG product in my life.

My LG Steam Washer WM 2688 HWMA not only shakes the house when it spins the clothes dry, but has developed a mold problem. I have tried bleach and leaving the door open, but the smell continues. I have just returned from the allergist where I found out that I am allergic to mold. This stinky washer could be adding to my allergy problems.

After about one year of ownership, the machine interior smells horribly of mildew and very frequently at the start of a cycle, a "de" error code registers until you restart it. Obviously, the clothes also smell of mildew and the machine itself is gross. It was a very expensive machine and to have it stink and malfunction as it has, is a gross disappointment.

We purchased the LG Tromm WM2277HS in August of 2007. We based our purchase on consumer reports, which gave the LG the highest scores across the board for noise, cleanliness, repair issues, etc. The first machine we had vibrated so badly that it sounded like a space ship was taking off in my house. That was days after having it. Home Depot had a different unit delivered. Since then, we still have had noise problems but even worse shortly after having the new unit, there was a foul smell coming from the washing machine. I have bleached the washer, used vinegar, you name it. The smell is there. You either get nasty sewer smell or the distinct smell of mold!

In October 2006, I purchased an LG washer/dryer combo for $1700, more than if I had bought a washer and a dryer separately. I need repairs on it. It is out of warranty, except for the drum and drum motor. But unfortunately, neither of those is the problem. I have been in contact with LG Customer Service 7 times today already. They have supplied me with several phone numbers of repair centers, ranging from 15 to 100 miles away, as well as suggested that I contact someone, anyone, locally. I live in somewhat of a rural area, so my local choices are fairly limited.

I purchased an LG front-loading washer and dryer and an LG dishwasher. Both products produce a terrible smell. I've had service people come out and they told me nothing can be done. My washer fills up with black gooey mold if I don't run it with bleach and leave the door open. The dishwasher smells like something died if I don't run it twice a day. These are terrible products. I can't believe nothing has been done about this company. Home Depot should not carry these products, much less promote them as they do. My clothes stink. My dishes stink. I have to run the cycles multiple times.

Wife bought a washer/dryer pair in late 2005. Washer model WM2277H had vibrated for the last 2 years. We thought it was just the door latch needing adjustment, so we put up with the noise. We had a serviceman here today to look at another appliance and he checked the washer. He said the tub bearings are probably bad. He showed me how the tub was revolving wobbly. He called LG parts. The bearings, seals and shaft are $150. Labor will be $300. That’s on a $1000 4-year old machine!

We lived in Bilaspur from 2006 to April 2009. My front loading washing machine had a problem, but the service personnel could not give me satisfactory troubleshooting and repair. Now I have shifted to Chennai. I need immediate service from this company’s personnel from the nearest center.

I purchased an LG washer dryer combo about three years ago. I needed a small unit that would fit in an upstairs closet and this model looked like a good fit for the space. The unit has never dried clothes properly. I have to game the control panel to get it to dry anything. I have spent almost $300 in service calls, the most recent one today to replace the thermostat and heating element and the unit still won't dry a load of clothes unless I set the controls to extra wash and more dry, this on a small load of clothes. Moreover, it takes weeks to get parts. I will never buy another LG appliance.

In December of '05 I purchased an LG black washer and dryer from Best Buy in Delafield, WI. It was delivered in January '06. Over the last few years I have had a sporadic problem when it went into the spin cycle. I never thought it was anything serious--just thought the load was off balance. In the last few months this problem has escalated so that it vibrates so hard and loud it actually causes some crystal collectables in a cabinet behind the washer wall to fall off their pedestals. I must point out that I did not purchase a service contract. My husband and son-in-law tried leveling the machine and also called Best Buy for service to come and level (that bill was approx. $133.00). The serviceman suggested buying pads to fit under the machine to absorb the vibrations (cost of approx. $65.14). These pads did not solve the problem. I'm wondering why LG had these pads. Is it possible that other customers had the same problem? I telephoned LG customer service 3 times, spoke to three different customer service reps (Jason, Gilbert, and Alfonso) and received no support.

The front loading LG Washer I purchased for my family back in August 2004, Model #WM2277HB, catastrophically failed. The top, 15 lb. counter balance worked itself free of its mounting posts. It then fell at an angle landing on the large rubber seal at the door opening, wearing holes on the seal. It then broke the third mounting peg off the outer drum causing it to leak and spin out of balance. The counter balance fell to the bottom of the machine, lodging itself against the front face and denting it. The counter balances are mounted on a plastic, two-piece outer drum by four (4) expansion posts. A screw with a wedge head is driven through the post to expand the three arms of the post to keep the weight in place. No washers, clips, or keepers are used to secure counter balance beyond the wedge screw and plastic post, exposing the system to the possibility of losing the weight. Of the four mounting posts, two broke. The other two posts still held the original wedge screw which speaks to the fact that the wedge screw/plastic post design did not hold the counter balance in place during operations. The outer drum construction is 1/8th of an inch thick plastic. Where the posts are molded, the plastic is thinner because of an offset in the mold design. The thinnest spot measured where the post is molded is less than a 3/32nd of an inch thick. This shows how the drum is designed. Great care went into reducing the amount of plastic used to build that drum. These drums like the machine are not over engineered, but designed to save money on material and manufacturing costs.

I bought an LG washing machine and dryer 3 years ago and have not been satisfied with the washer since the purchase. As others have mentioned, there is always a moldy smell, and I have to leave the washer door open. Also, periodically there is a buildup of gunk under the washing machine, and it sometimes doesn't spin properly and leaves too much water in the clothing. I also paid $1400 for this machine, so it is beyond ridiculous that after spending this much money, clothes don't smell freshly cleaned and sometimes have to be dried 2 or 3 times to get all the water out. LG, your product is a disgrace. I do not recommend this product to anyone.

In Oct. of 2007, I purchased an LG Tromm washing machine (wm2277hb) and electric dryer (dle5977b) because they were supposed to be efficient and clean better! Ha! Shortly after buying them, the washer started to smell of mold/mildew, then so did our clothes. I called LG and they told me to use bleach and the tub clean cycle, leave the door open, wipe the seal, clean the drain holes and drain the water! Oh yeah and I should get the Affresh tablets. What a joke. I spent a lot of money ($1,100) on a washing machine that now requires more attention than my three teenage boys; not to mention, none of the things totally worked. I am so disgusted with the whole thing. Calling LG is like talking to the wall since my warranty is expired. I disassembled the machine and thoroughly cleaned it with bleach, and it still stinks!

I bought my washer about 2 years ago. Within the first 2 months of having the washer, I started having problems. The control panel went out. It took 2 weeks to have a service man come out. Finally when he came out, he told me it was the control panel and they would have to order it. After 3 weeks of waiting, they came back out with the wrong part (LG sent them the wrong part). So, after waiting all that time, I still didn't have it fixed. Finally when they got the right part, it was fixed after waiting 2 months without a washer.

I complained about the moldy smell of my clothes and the mold growing in the washer itself, a month after purchasing the machine. I was told to clean the filters, put one cup of bleach directly into the drum and wash on high heat setting. I did all of this and nothing has improved. I called, emailed, left messages for someone to call me back - no response. I'm throwing out clothes daily because they smell. It's very embarrassing to have this problem. After spending $1500 on a washing machine, I'd love to throw it out! They have now told me since I called again that it's out of warranty and they can't do anything about it. Next stop is Good Housekeeping or a lawyer to try and handle this moldy situation. It's unhealthy!

Washing machine drum stopped turning. Repairman came in to fix and said he could fix it but there is so much mold inside the machine it would not work for a very long time. We're looking at a $330 plus repair bill. Customer service politely told me there was nothing they could do. The machine is just under three years old. Now, after washing with another washing machine (at a laundromat), I'm noticing what clean clothes smell like after three years of smelling stinky clothes. After paying nearly $1,300 for this machine, all I can say is that I am very disappointed with this machine.

I have an LG front loader washing machine and the stench of the mold and the black globs of mold are more than anyone should have to deal with! LG is a horrible company and I can't believe that they will not help any of us!

I bought an LG front load washer and dryer. The washing machine smells like mold, leaks water, and won't come clean no matter what I do. I bought the washer and dryer in November 2007, and since it was so expensive, I assumed the product was good and that I did not need a warranty. I figure that a $1,200 washing machine should at least work for ten years or so.

We purchased an LG front loading washer and dryer 2 1/2 years ago and the stainless steel dryer drum has cracked. LG will assume no responsibility even though I have found literally hundreds of complaints related to cracked dryer drums after 2 years. We are also experiencing a mildew smell coming from the washer and are unable to correct the problem by cleaning the washer. It appears the water is not fully draining from the washer leading to the growth of mildew. I have also found many, many complaints relating to this same problem. I am going to go as far as I can with LG.

We recently purchased a home and inherited the LG 1832CW frontload washing machine. Of course, it smelled of mold and the door seal had mold spores throughout. I took a day to spray it with Tilex and wipe it clean about 4 times, leaving it sit about 30 minutes between wipes and reapplication. Guess what? It worked like a charm. Give it a try.

I purchased the LG washer and dryer from Best Buy in Sept 06. My washer model is WM2688HNM. I previously owned the Frigidaire front loading washer. I got rid of it because I could not get rid of the mildew smell. Foolishly, I bought the LG front loader thinking it was a brand issue with the Frigidaire and the LG would be better. From day one, I used HE soap, 1 tbsp. I always left the door of the washer open immediately after washing clothes, kept the gasket dry, used the tablets they recommended once a month, etc. I still ended up with a mildew odor so strong that I am now washing at the laundry mat. Best Buy keeps trying to repair this machine and does not want to replace it. This will be the second time I've had to replace the washer due to mildew. The Frigidaire washer was not even a year old and I just could not use it. Now, the LG is not even 3 years old and I cannot use it either.

I purchased top of line front loader washer and dryer from Home Depot on 10/26/06. The dryer is my biggest complaint. I am currently in the middle of my third repair. LG parts are not stocked in the US according to the repair techs that have been out. This time, I have been without the use of my dryer for over 3 weeks and the servicer (through GE Warranty) cannot tell me when to expect the parts. According to GE, they have been shipped to me, but they can't tell me when or from where (Korea?) they are coming from. I would never recommend LG products after this experience.

I purchased an LG Tromm washer and dryer (model DLE8377NM, serial number 610KWXD01146) on 12/16/06 and a 24-month extended warranty from Conn's. My dryer started making a horrible noise so I contacted LG repair (Velaro) and asked about what it could be. They said I could have a cracked drum or the rollers could be bad, but I needed a technician to take a look at it to be certain. I got the name of an LG appliance repair service center from LG while chatting to Neil online. After a $70 service call and getting my dryer taken apart, I was told that I had a cracked dryer drum. The weld had broken and the metal shaved portions of the blower motor and two front rollers off. The technician believed that the weld was defective and told me I should call LG and see if they would help with the cost to replace it. This model (Tromm) was one of LG's top of the line dryers. When purchased, you would think after paying $1,200 for a dryer that it would last longer than 2 1/4 years!