LG Washing Machines Reviews

In 2006, my husband and I purchased all new LG appliances from Home Depot and paid for the 4-year extended warranty. We have the WM2077CW washing machine, LFX25960ST French Door Refrigerator, DLG3788W Dryer, LDF6810ST Dishwasher and LRG30355ST Gas Range. We have had problems with every single appliance, have had the extended warranty repairs done on each one, and continue to have problems. The latest is the washer has stopped draining and the drain pump motor is broken. Our warranty expired on 14 Apr 11 and both Home Depot and LG will do nothing. The refrigerator is now leaking water all over our kitchen floor, and the knobs on the gas stove are cracked again--they have been replaced twice already!

I absolutely could not get anyone to answer my calls. I purchased a washing machine in 2005 and it was starting to smell terrible by 2006. In 2009, it produced error readings so I purchased a new pump. In 2011, it started making noise. I took it upon myself and found out that the support brace that holds the inner drum rotted and broke off in three places. I have soft water and am a registered master plumber. The material used in this brace was no more than cast aluminum or pot metal (neither of the two should be used in a piece of equipment like this). The drum is stainless. What a waste.

I purchased an LG Washer and Dryer a year ago. After reading all the complaints, I think I am lucky. I just hope I don't experience the problems others have. My problem is cosmetic. l love the washer but the lip on the washer is disintegrating. I contacted LG with pictures and was told that the product was not defective. They blamed it on customer abuse.

We purchased a new LG Front Loader along with the gas dryer about four months ago. For the last four weeks, we've been noticing that our closing is having a mold smell. I was advised about cleaning it out when done and leaving the door open until next load to help prevent the mold from growing. We have tried everything but nothing works; just smelling like mold in the Florida heat.

After several months of intermittent stopping and then working, and several visits by various repair people, Sears finally eliminated the problem by replacing the electronic board (at a cost of $35 plus labor). The washer has been working perfectly for 6 months. I wished that someone could have told me this when I was experiencing the problem.

I have an LG washer and the detergent/fabric softener drawer would not open at all. I looked online to see if anyone else had problems with this. There is a list of them.

Approximately 2 years ago, I purchased an LG front loader washing machine from PC Richards in NYC. I called LG one year later complaining of a moldy smell in my machine and on my clothing. They told me to do weekly maintenance and keep the door open. I have NEVER heard of such a thing and believe that a customer MUST be told about this prior to purchasing the machine. I did as LG told me because as a working mother, it was easier to just do it than to call and complain again. I was so angry after I spoke with them and listened to the "uh huh, uh huh" bad attitude.

My LG washer turned itself on when I was not at home. It filled up with water and because it was not in a cycle the door wasn't locked so the pressure from the water pushed the door open and the water continued to pour out. I came home to my house being flooded, water went through my vents and into my crawlspace. When the repairman came he witnessed the washer doing it all over again! I called LG, they told me to get 2 estimates, send them pictures, fill out documents and send them my old parts and I did. I thought they were going to help. I am now going into my 6th week of them leading me on to believe they are going to help me.

My LG gas dryer started making a thumping sound and now the drum is cracked, no longer drying my clothes and and is tearing my clothes from the jagged whole in the drum. Poor quality metal drum. I will never buy LG products again. Class Action Lawsuit here we come!!

I purchased an LG washer a little over a year ago. Six months after the purchase, the clothes washed in the washer started to smell like mildew. Since then, I have purchased many different washing machine cleaner products, and attempted every suggestion provided by the LG representatives and people online suffering the same problems to get rid of the smell.

I purchased an LG Washer & Dryer less than 4 years ago. I purchased the warranty as well as an extended warranty. 5 weeks and 3 days ago (on a Wednesday night), I ran a load of clothes through the washer. No more problems than usual. I left my house at 8:30 a.m. the next morning, went through laundry room, no problem. My daughter came home from summer school and called me to say our house is flooded (I have 10,000 wood floors throughout the main level) and our washer door is open. I said I will be there a.s.a.p. I came home with water all over my laundry room, kitchen, breakfast nook, family room, bathroom and hallway. My husband sucked up over 40 gallons of water with a shop-vac. It also went into my vents and down into the crawlspace.

A horrible smell is coming from my brand new washing machine and dish washer.

My 2-year-old front loading LG 2050cw has had a mildew smell for about a year. I discovered that it was because of mold inside it and all around the rubber seal to the door. It's a waste of my money. It is 2 years old, so not returnable.

I purchased LG Tromm WM2277HS. I tolerated the mildew smell because I did not know that it was a manufacturing flaw but my control board blew and the rotary and stator motor blew as well. Basically, this is the heart and brain of the machine. The motor was still under warranty but the board was not and neither was the labor. A machine with a 5-year life is now a garbage and all they said was sorry.

Purchased the LG Tromm Front Load Washer and Dryer. Home Depot is no help and Tromm is no help. Terrible customer service! Five towels take four cycles to dry!!

Fairly new front loader, LG wm2801hwa, opened its door mid-cycle. I had a flooded kitchen and laundry room. When it was discovered, the machine was observed to continuously flooding water out of its (then open) front door. The water valves had to be closed and the machine had to be unplugged. LG was contacted directly and a service man was sent out. The D.G. Appliance representative indicated that the machine had an assortment of problems, including the main controller. The machine even flooded the kitchen and laundry room again, as the payment for the service call was being processed, for he left the valves on after his inspection.

The LG washer that I purchased from Sears in April 2010 has been nothing but trouble since I bought it.

I purchased a front loading LG Trom in January 2007 from Home Depot. This was to replace my Maytag that lasted 16 years. A couple of months ago it began making a terrible sound during the spin cycle. I called the repairman, who said it would cost $800 to fix it. The bearing and rollers and tub shaft were going out. His statement was "they are designed to fail between 3 and 5 years". I called LG and spoke to two different individuals, who were very nice, but basically said, sorry. They don't stand behind their product and I hope they go out of business. I am also disappointed that Home Depot sells products with such poor quality.

Bought a new LG washer model WT5001CW from our local Home Depot. Two days after having it delivered and installed by Home Depot we go to do our first load of laundry and get an error code on the front of the machine. The manual says to call for service, so we call LG's service number listed in the manual. The young lady I spoke with at LG was most unhelpful, her response was because the washer was less than 30 days old they would not service it that I had to return it to the store for an exchange. Have called my local Home Depot twice and am getting no where with them it amazes me that neither the store or the manufacture seem to care that they sold me a defective product.

I purchased an LG Tromm steam washer and dryer (WM2487 & DLE7177) in Sept. 2007. Somehow, I was spared the stinky mold/smell problem. However, the washer is making a racket during the spin cycle. This developed into a burning smell which eventually produced an error message of "LE". I phoned a tech. He told us to unplug machine and let the motherboard cool for half an hour, depress the arrow button and re-start the cycle. This didn't work. I was told that the proper use of machine requires a wait of 15-30 minutes between loads to allow the board to cool (No problem, I have nothing but time in my hands).

I bought an LG front load dryer because of the good reputation that LG had. I had the dryer for less than two years and it began to trip the house circuit breaker. After a week of this, it completely shut off. I had a repairman come out to fix it and discovered that internal wires had shaken loose onto the drum of the dryer and melted through until it shorted out when one of the metal zippers came into contact with the drum. This fried the whole motherboard and destroyed the machine.

We purchased a model WM 2301H washer along with a dryer in October of 09 from Home Depot. In February 11 we called a repair company to service our washer which had stopped spinning. The repair company talked with the LG tech support on several occasions and replaced motor, stator, control board; then forgetting to order parts for us, we had to contact LG for parts at which time the control board was replaced again and our washer was repaired finally March 25, 2011. Then on June 12, 2011 the washer began making noises and would not engage in spin cycle. We called another repair company who said the motor was bad and we would have to call LG to authorize repairs or we would have again have to pay for repairs. The motor has a ten-year warranty. We contacted LG who stated they had no history on our washer and that we would have to send in materials documenting that we had purchased the machine and had repairs done.

18 months ago I purchased a front-load WM2233HW washer, replacing an 8 year old GE. Have never had to "wipe down a gasket" after every load before just to keep our clothes from smelling like mildew. Can't believe I researched and bought what Consumer Reports recommended as Best Buy and now I hate my washer. Have tried everything recommended; am now going to throw away an 18 month old appliance that technically works, just makes my whole house stinks so that I hate coming home each day. LG, no thanks. Economic damage? Wasted $1200.

The LG washer model WM2050CW drum and seal failed on the washer. I’m waiting for warranty repair I bought on April 27th 2010. We have an extended warranty through Best Buy for 5 years. I am sad to say LG washer did not last as long as the Whirlpool front loader.

We bought a new LG front load washer and dryer. I had to replace panel in dryer soon after we got it, now the drum is cracked and can no longer be used. The washer won't completely fill with enough water so I have to add water with a bucket. Again, the company will not respond and I will not buy another LG product. Also, my latch on the three door ref broke off and same, no response. I will advise everyone not to buy LG products.

I received an FE error code, on a front load 2010 washer. I called LG multiple times to get it fixed. They stated they escalated to service, no calls, then they scheduled it for a day and never showed up. I called and they moved the appointment informing me a washer is a critical issue. This has been down for 4 days and it will be another 3, if they decide to show up on Monday.

I bought my LG front load washer in 2007, and I started having problems with a moldy smell right after warranty expired. My clothes used to smell great, but now, all clothes smell moldy. Towels smell bad, and I have washed and rewashed loads of clothes, thinking it was just me. My daughter actually came home one day to change clothes, because her pants smelled like a wet dog. I am in the process of trying different remedies, but I have noticed I have been sick a lot lately, and it started about a year ago when I first noticed black, slimy, smelly stuff in the gasket of my washer.

LG washer lasts only as long as 14 months. Then, it will no longer work. It will not spin because the bolt that spins the drum stripped out. Even with the 10-year warranty on motor, I got no help from the company. There was a lack of response. I waited a week to get an answer. No one called and I got no help. When I called them twice, I was once told it would be looked at by a supervisor. But no one ever called or told me if they really did look at helping with the cost. So, I called again. They had an answer. But no one ever called to tell me it was declined. The labor costs more than what the machine is worth for me to fix it.

I see many on this site have had trouble with a moldy smell with their LG front load washers. I have not but my mother-in-law and a few friends have. I can only assume that I haven't had a problem as I've been keeping the airflow going after every load. I use something called Odor Ouster and it kept the moldy smell away from my laundry. I don't want to use cleaning chemicals in my machine since those get expensive, but the Odor Ouster was $10 with free shipping and works wonders. It can be purchased at **.

After purchasing a washer and dryer in 2006 (LG Tromm), we experienced an odor on our clothes and towels as well as in the washer. We also took notice of the fact that the rubber gaskets were moldy and stained. The washer is also leaking water from its seams and paint is chipping off the machine causing it to become rusty.

I'm glad to know that I'm not the only one with a lousy washing machine and dryer (LG Tromm). My washer gasket was so bad that we had to replace it last week. Today, I get the 'it won't drain' error and it makes an awful noise. I'm assuming that a pump has gone. I am forced to buy another one. I can't stand the rotting egg sulfur smell that comes from this machine. Yes, we have cleaned it over and over again, left all doors open, etc., but nothing makes it better. It's so gross when you think about it.

After research, I bought the front-loading stackable top of the line washer and dryer, along with (thankfully) an extended parts/service warranty. My previous machines had worked for almost 15 years without a problem. Within a few months, the washer was leaking water through the seal and had several episodes of various electrical messages. The tech had to replace the board and then just propped his feet against the front of the washer and pulled the drum to the front, saying this is a common problem with LG. Also, my dryer has never worked right at all despite the tech telling me it is fine. "Very dry" is not, and "low" on timed dry is much hotter than I would expect.

I just recently read about black mold growing in the gasket of front loader washing machines.

I purchased the washer and dryer for around $2,500 in January 2010. I noticed right away the very long cycles to wash and dry with poor results. It didn't get dog hair off clothes, towels, cloths, and most clothes still smelt dirty--a permanent moldy mildew smell exists in almost all my laundry. I did regular maintenance as per manual and wiped seals down drained hose, etc., to no improvement. My huge concern is that last week--April 2011--I could smell something burning. I had my washer on tub clean with nothing in it--no clothes or soap as per manual.

I purchased an LG Combo Washer and Dryer from Home Depot just over 2 years ago. They are still like brand new; the washer a WM2455HG started making noise so I called for service. LG has the worst customer service and warranty department. I had to call back 6 times in 2 days and after finally having the unit looked at the parts that caused the problem are under warranty but the additional parts that were damaged when the other ones failed are not. It is now going to cost over $500 to repair. I never had the smell or mold problem as my wife took really good care of the door seal.

Purchased a washer model# xqj45-6 and its not working properly. I called for warranty service. The technician assured me that the machine is working properly. After the technician left, I experienced same problem. Called them back again. They claim the machine is good, I just cant wash socks in the machine. Nothing in the manual states that socks cannot be washed in that model. Supervisor told me they will take product to their location and test it but never did. Warranty states that a defective product will be replaced but they are refusing.

We had the new front loader on a pedestal for 2.5 years when the drum broke in half and had to be replaced. The service contract covered it but now 1.5 years later, the fan, motor, and seal have to be replaced. Economically, I spent a lot of money on this dryer and pedestal and for the 2nd repair. I work many hours a day and then had to go to the laundromat to dry my clothes which also cost a lot of money and time lost from my family.

We bought an LG Tromm WD-1431RD combination washer/dryer unit in 2006. We only used it for 2 months a year, when we visit in Peru. So, it has been used only for 12 months. It looks like new. Oddly, we have not had the mildew/odor problem so many people complain of, but we have had to have the technician out twice because it didn't dry adequately. Each time he tinkered with it, the problem seemed to be okay. At least we could live with it, though clothes were never really dry.

I purchased an LG washer and dryer in 11/08. It has no molds, but I have a power/circuit board issue with the washer (WM2455HW). The unit does not want to power up when required, but will come on by itself when the adjoining dryer is operated. The wording on the control panel also started to come off. The product was purchased at Home Depot with extended warranty.

My 3 year old LG washer and dryer both failed at the same time! Were they pre-programmed to do that? I purchased them from Home Depot. When I called Home Depot to report the problems, they gave me the 1-800 number for LG and said, "Good luck." That was putting it mildly!

I also purchased the washer dryer combo a couple of years ago and have been very unhappy. After a short period of time, it started leaking. The repair guys came out several times with no luck. They told me different things, depending on who came. They replaced the rubber washer in the front. Then, they told me I have to clean out the rubber washer every load because the dirt can build up in it! They replaced that washer with a new one which does the same thing! So by this time, the guys at Best Buy do not believe me and think I'm a kook. They cannot get the washer to leak at their store. They finally just wore me down where I am just dealing with it and not complaining anymore. Now, it is doing the vibration thing and we cannot get it fixed. This washer has ruined my wood floor and I so regret buying an LG. We are replacing some of our kitchen appliances now and we will not even look at the LG.

My LG Washer and Dryer are both having issues after 15 months of use. The washer leaks, the dryer doesn't spin. I have to hand-crank it and quick-slam the door to keep it running. Horrible products, I just want others to know so that they don't purchase this garbage.

Although this machine is large, modern and pretty, we are very disappointed with its performance. Not sure if we got a lemon, but I have never had so many repairs on one appliance in my life. This machine constantly breaks and the parts take forever to arrive. While awaiting repair, it is a terrible hassle to keep doing ours and our kids laundry at other people's home. We contacted LG to share with them all the repairs we needed to do since the warranty expired. They were not interested in receiving my fax of invoices from my repairs. All they keep offering is phone numbers of service technicians in my area.

This is a two-part story about what I thought was the best washer and dryer in the world when I purchased them from Home Depot in 2007. Exactly one month following the warranty expiration, the LG Washer (Model: WM2487HWM) had the main pump go bad. I was very upset considering what I paid for these top-of-the-line appliances. It took over eight weeks to get the part, and two service companies later to get the job done--all at a premium for Northern NJ Appliance Serviceman rates.

An LG washer/dryer has already failed within 9 months of purchase. The code "Dhe" is identified in the appalling instructions as being lack of water supply, this is in the drying cycle. I have already had a LG cellular phone that broke within six weeks, repaired and has broken again a few months later. Their product is badly designed and badly made. They've had the last cent from me. Their adverts say LG - life's good. The truth is LG - lousy goods.

I purchased my LG front load washer and dryer from Hhgregg. I really only have an issue with the dryer about 8 months after purchasing it, we noticed a loud thumping noise in the drum. Not thinking much of it at first until it gradually became much louder. We called customer service but they told us that this was normal. Knowing better, we began to investigate and found a large crack in the drum that ran along where the weld was.

I purchased my LG front load washer and dryer from hhgregg I really only have an issue with the dryer about 8 months after purchasing it we noticed a loud thumping noise in the drum not thinking much of it at first until it gradually became much louder. We called customer service but they told us that this was normal. Knowing better we began to investigate and found a large crack in the drum that ran along where the weld was.

Front load washer creates offensive odor. Dryer takes multiple uses to dry one small load. Economic. Repeated purchase of anti mold chemicals for washer. Odor makes some clothes and towels unusable. Unwarranted electrical consumption and costs for dryer. Associated wear of clothing.

LG automatic washing machine is not working. Please send your engineer for repair.

I bought my expensive, energy efficient LG front loading washer and dryer in September 2009 at Home Depot. One month after the one year warranty expired, the dryer suddenly stopped working. The electrical panel appears to be the problem. Although the light comes in when the dryer door is open, nothing happens when the power button is pushed. I was told by local appliance repair shops that they "work on all brands except LG." Home Depot washed their hands of it and just gave me the number for LG and said "good luck." I also will never buy another LG product or purchase appliances from Home Depot. It is absolutely ridiculous that LG is not held accountable for such poor quality appliances and even worse customer service. It is equally appalling that Home Depot continues to sell appliances they know are substandard and allowing their customers to be ripped off.

I purchased Washer/dryer set from Warner Stellian on 10/16/10 and they were installed on 10/23/10, only to have the gas dryer take 4 45-minute sessions to dry my clothes and the washer leaked all over my laundry room floor on 10/25. I cleaned it up and reported it to Warner Stellian the same day. No one came out until 10/27/10. When I came home from work, it had leaked all over my laundry floor and into my carpet to my office and recreational area. I called WS Apple Valley store and screamed and the customer service line at WS and left a message and went into the store and screamed at them for not responding to my first call.

We bought this washing machine 2 years ago, in 2008. We spent over $3000 on the washer/dryer combo. It had glowing reviews and we thought it would be a great investment. It has been nothing but a headache. In only one area, cleanliness of the clothing. That is the whole point of a washing machine, correct? To clean your clothing.

We bought a new 2007 washing machine at Home Depot in 2007. In 2010, it broke down. The LG repairman told us that the part that failed is a 2001 water pump! Home Depot tells us that's unacceptable. LG told us too bad. We paid over $200 to have the machine fixed and heaven only knows how many other old, out of date, parts are waiting to fail. A one-year warranty should be for parts that are new from the inception of the warranty not six years old.

We purchased an LG washer and dryer and have had nothing but problems ever since with the washer. It vibrated so much that all my pictures shook off the wall. When I contacted LG customer service, they said if the unit is on a wood floor, it will happen. The service tech that was called out also said the same thing. The next step after 3 visits from the extended warranty service company, they tell me I need to buy the vibration pads, which I did for $80.00. Tried that thinking, “Oh good. I can use it on high speed now and get my full high efficiency affect.” No—it didn’t work.

I have a new LG front loader, and it leaks - small loads, large loads, almost all the time. Sometimes it's a stream across the floor, and other times it's enough to dampen a paper towel underneath the washer. The wood floor has been ruined in the laundry area.

I moved into a home that offered a free a free LG washer/dryer with the purchase. I was so happy that it had a dial that made sounds. I especially liked the song that played when the dryer was done and the space saving feature of stacking. So, my sons clothes got wet and he left them in a bag. Upon moving in, I had to wash them. Mind you, I don't even have anything in the home at this time. I washed the clothes and still smelled the odor, so I washed them again. My son's clothes were clean (I thought until they got wet again), yet the washer had this odor. I contacted Home Depot and they told me to use the washer cleaner for front loaders. I did so twice because it was recommended for "bad cases". They are all bad cases are they not if you can smell mildew?

I bought a LG washer for about $850.00 18 months ago. It has stopped spinning and will cost $600 to repair. Home Depot or LG will not reimburse any money to fix this.

Purchased an LG washer. After 2 weeks, the door seal went. Contacted LG for warranty and 2 weeks later a repairman came to replace seal. The next load the seal went again. Contacted warranty was promised a repair. 2 weeks nothing. Called again, promised repair, 2 weeks nothing. Getting no results. LG warranty is handled by transglobal and they hide behind many layers of call centers, mainly offshore. This is not the service you would expect for a top priced product.

It was about 4 years ago that we purchased an "LG" washer/dryer set from Best Buy. These appliances worked okay for the first couple of years, then (after the warranty ran out) the washer began to leak around the door. This was gradual at first but has gotten to the point that you have to stand by with a wet/dry vacuum to catch the water as it runs out the door. In contacting LG about the problem, all they did was refer me to some service agencies about setting up an appointment to have the machine repaired. I've worked on major appliances for the better part of my life and know how to repair them most of the time, but this monstrosity has defied being repaired.

After realizing that the mold that was accumulating in the gray rubber gasket of my LG front loading washing machine was not going to go away, I finally went online to see if other complaints had been logged about this issue.

What is the world coming too, well, at least in the appliance industry? I'll give you only the basics so you can be prepared. 2005 LG front load washer WM2032HW, delivered to new build home, price about $1,000.00 plus after delivery. Bearing in washer starts making noise early 2010, service technician finds crack in front outer tube that allows that piece is $95.00, another $75.00 for bearings. Problem - they don't make the outer tube anymore, this unit came out on the market in 2004 and they don't make parts for it. LG says, will give you $165 towards a new one after you pack everything up and ship it to us.

The front loading washing machine is not built to drain all water out of the machine and therefore leaves clothes and unit smelling of mildew. Despite repeated calls to LG Customer service, there is nothing that they will do other than tell you to run the "sanitary" cycle with bleach, drain the unit from the trap door, then clean the filter every two weeks. Despite following every recommendation, the problem persists. LG acknowledges that this problem is prevalent but says that's the nature of the front loaders because they can't drain all the water.

This is great! I don't have to bother writing about my washer or dryer because everyone has described my situation and findings to a "T". Never again will I buy one of their products. Never. And yes: I also bought my Sears washer in 1974 for $159. It was even moved five times. I had to replace a thermostat and a belt of some sort, once each. It went through 4 children and then some. Stupid me, wanting something that 'looked fancy'. Sears: I'm almost ready. The mold smell is just disgusting, especially when your clothes won't dry either!

I bought the stand up washer and dryer from Home Depot in Benton, Arkansas. It worked great for approximately 3 months. Now the dryer will not completely dry the clothes without sending through for another cycle. I called LG and they sent out many different techs, none of which can figure out the cause of the problem. The first time, they told me to dig up 25 feet of my yard and put in a French drain saying the vent was too close to standing water (that didn't help). The second time, they replaced circuit board (didn't do it either). The 3rd time, the tech talked to LG and LG said my wife doesn't know what she is doing and there is nothing wrong.

I purchased this LG washing machine in December 2009. The smell from the washer is terrible. I have changed soap and softener. My clothes smell like I've worn them for days.

We bought an expensive LG Tromm Washer and Dryer set that I absolutely cannot stand! It is the worst money I have ever spent and I want someone at LG to contact me regarding the horrible job these machines do. The mold and mildew is deplorable. All of our clothes, towels, wash cloths smell like **! It is embarrassing and our kids go to school smelling like mold. I want an attorney to contact me. I am done with LG!

I want to reiterate the comments made about the LG front loading washer gaskets. There is clearly a design flaw in the washer door gasket and clearly the customer service reps just hold the party line. Mold, link and essentially particle build-up are rampant and it is up to the purchaser of these units to clean them as best you can without being able to really access the area where the real problem is occurring. So much for modern design and modern technology. I'm sorry I bought an LG washer.

I want to state that we love our LG front loading washing machine. We purchased it in 2009 and it's wonderful, we follow the instructions by not using too much detergent or softener and I wipe out the seal every time I'm done with my days worth of laundry. And I leave the door open overnight. No mildew smell, no leaks, just the cleanest set of clothes I've ever had from a washer. And the washer is quiet. I'm happy, and based on all the complaints here. I had to let everyone know that not all of us think LG [is bad].

On 1/27/07, we bought both the LG front Load Washer and Dryer from Home Depot. at almost $2,000.00. We thought it would last forever. Wrong! On August 24, 2010, the washer starting making a horrible noise. We called a local LG service representative, and he came out and looked at it. And when I say he looked at it, that's all he did was look. He did not take it apart or anything else.

I totally agree with the comments I just read that were posted by Karen of Rosenberg, TX. I have done everything LG told me to do to prevent mold from growing in my washer. We dry the front gasket (the round rubber thing) and leave the door open after each wash and the mold keeps growing. It is disgusting. Neither Best Buy nor LG will help us despite the fact that we purchased a 5-year warranty. They did replace it once but the same thing happened again so they refused to replace it, maintaining that it is our fault. It is a design problem. This company needs to have some integrity and admit it produced a bad product and give consumers a workable solution.

We purchased a LG washer (TROMM WM2077CW) and we have had problems with mold and mildew smells. Also, it does not clean well at times. We contacted the company and they replaced the gasket around the door but they replaced it with the same type of gasket instead of a different design like they stated. The customer service is bad and I feel the issue is not resolved. I use bleach and commercial washer cleaners to clean the washer as well as keep the door open at all times, but nothing works.

I am having mold problems with the LG washing machine. I have changed detergents, used bleach, left the door open, dried the inside but still, stinky mold. My LG washing machine has stinky mold and I'm concerned that it is a health hazard.

I purchased an LG fully automatic washing machine on 28/08/10 from Mulund & amp. They said that the company's engineer will come for the demo within 48 hour. But still now nobody has come for the demo. On the 29th, I called customer care number complaining about this, then she said they will send somebody within 48 hrs. This is not fair, it is bad service. I regret why I bought LG, its service is very poor and disgusting. Please do something about this.

We purchased an LG washer dryer Tromm pair. They are pretty but after 2 years, the washer leaks and the dryer takes 2 hours to dry 4 towels. Oh the washer also has the smell problem if we don't open the door. Wow $2500 a pair and LG says they are only responsible for 1 year. Note, we did use the right detergent, the right amount and drain water etc. Didn't know I would have to buy a pair every other year if I wanted to not have leaks.

Purchased LG washer model WM2050CW 02-19-2010 from Best Buy. I have had LG techs out 5 different times due to a very large thumping noise and my bleach dispenser does not which to dispense bleach. Therefore, ruining several loads of my clothing and costing me time and money taking off for each tech visit appointment.

I bought LG Washing Machine 8019 PR -7 kg -fully automatic machine thru Ahmedabad (Gujarat-India) dealer Ms. Harsha Electronics dated 7-8-2010. We got two times demo for machine but my wife couldn't satisfy with the same. After that my wife had submitted demo request on 14-8-2010 and today 18-8-2010. After 4 days time, the company demo guy visited my home and given demo. So if the given customer deem request than 4 days would require for demo? It is not acceptable.

We have purchased LG WM2101H in May 2010. After several washes, the mold smell started to come out. I tried bleach, vinegar and plenty of water to sanitize the washer but it never worked. I cleaned the pump filter, the pipe, and the water filter but still doesn't work. The awful mold smell still exists. This product shouldn't be in the market. I have a baby who is suffering from eczema. We have been using this washer only for 2 to 3 months. His skin condition is getting so much worse. He gets more rashes and itching. He starts bleeding every time he scratches his skin all over his body. He has been suffering from more frequent fever lately. My husband also started having more and more skin rashes lately. We suspect the washer could be the source of the problem.

I recently purchased an LG washer and have been having a musty smell issue from the beginning. A technician came and changed the grey gasket and basically told me to wipe the excess water off and leave the door open for it to dry. I am seeing that I am not alone with this problem and it does smell horrible! This sounds like something that LG should be taking care of, not us, the consumers. This was an expensive washing machine and, in my opinion, does not do a better job of cleaning my wash than did my 10-year old top loader!

In May, 2007, we purchased the LG WM0642 front load washing machine and LG DLE0442 dryer from Home Depot. We are extremely disappointed with both. It is a constant battle to keep the washing machine from smelling of mold and mildew. The dryer never dries adequately and must always be restarted and the clothes dried by using timed drying. The washing machine has gotten to the point that I cannot seem to get rid of the odor. We have not contacted LG or Home Depot regarding these issues.

I, too, am disgusted with the LG front loading washing machine I bought a few years ago. The mold in the gasket is a constant problem. I spend more time trying to dry the gasket and get rid of the mold than I actually spend on the laundry itself. It's time for a class action suit/or major recall of this defective product. Exactly what kind of testing did LG do before deciding these machines were fit for consumer sale?

We bought a LG Tromm washer and dryer. All along I thought it was me losing my mind over the smell in the washer and on certain clothing especially towels and facecloths. I too have fought with the rubber gasket around the drum trying to pull all the nasties out of there, impossible to do. Also I have resorted to wetting down my cloths in a bucket of water before washing because I noticed that some times the cloths come out of the washer after a cycle with dry areas still on them. LG should be listening to the consumer because by word of mouth they will lose a lot of sales I will never buy another LG product again

We purchased a Tromm LG Steam Washer and Dryer set about 2 years ago, from Home Depot. I paid something like $2,500 for the set. The armpit area of most of my shirts became permanently smelly. I have a desk-job, and do not suffer from a sweat problem. In fact, my clothes smell mostly fine when I remove them each day. I bathe each morning so there shouldn't be an issue with smelly clothes from the start, and I've never had an issue of washing my clothes before.

I purchased an LG front loader washer in April 2010. The first washer delivered had a hole in the water hose, so water was everywhere. The delivery man came back within 30 minutes and picked it up. Three days later, they delivered it again, but now, water is leaking out the front of the door. It was a mini river in my laundry room. The delivery man came back to pick it up again but 2 days later.

The washing machine smells of mold. I've done everything as instructed. Water is retained in the gasket and causes mold. Very poor design. We are waiting to see if LG will replace the gasket for free. All my towels smell! I've just ordered a product online that guarantees to take out the mold. Too much maintenance. My fiends who have other brands of front loading washers do not have this problem.

The LG front loading washer (WM1814CW) we purchased and installed new January 2006 developed a problem last week. I had the recommended service company come out to check the machine. As it turns out the wash drum broke loose and would cost around $600.00 to repair. This really ticked me off given that the unit was just over 4 years old. Goes to show that although LG may make good TV displays, their washers aren't worth crap! I asked the service technician for a recommendation. He said stay away from LG and go with Whirlpool. I purchased a new Whirlpool today which is scheduled to be installed tomorrow. At that time they will also take the LG crappy bucket of bolts out of here! I won't buy LG anything in the future and will certainly let people know how sorry a product our LG washer turned out to be!

LG TROMM, the machine started smelling foul in less than a few months. We figured it out when we had a baby and stopped using fabric softeners, her cloth smelled terrible. I have cleaned filter, rubber gasket, hoses, detergent trays etc. This is ridiculous for LG not to giving us full refund for the machines. I have been dealing with this for 3 years. Is there some way we can get a class action suit going here.

On May 30, 2010 our LG Tromm washer began smoking and smelling of burning plastic. I immediately turned it off. I had an LG repairman come out and tell me something must have gotten stuck in the seal. He would order a new one but I could keep using the machine. Wrong!! It is still smoking and now beginning to vibrate all over the place. We bought this set at Home Depot with the extended warranty. After 5 attempts to fix the problem and two months of laundromat fees, it's still not fixed! Home Depot however did give us credit towards a new machine. I will never ever buy an LG product again. They did also try to blame the whole "too much detergent" thing on me too!

I had the issue with the inlet pipe of the washing and called your so called Voice Support number, but of no avail I called number of the so called agents but of no avail. I even talked to the Floor Supervisor ChanderKat but he was of no help as there was and instead offered me the number of the service station. If it is the service of the LG then it is good buy LG, I trusted the brand and have been using the products for last 10 years but the service that I have received is nothing but ** it

Our story is the fried control board. We owned our set (LG frontloader washing machine) two years and the main control board fried. Wrong part was sent and three weeks later, we had a new motor (magnet) and new board. LG was gracious enough to pay the parts, and I paid the labor. Two years later almost to the exact date (just three weeks ago), the control board was fried again.

I could not have written a better article about our problem with LG Washing Machines.

I also purchased the LG tromm washer and dryer. This is the single worst appliance purchase of my life. The washing machine is horrible and my friends have told me that my house and children smell like mold and mildew. I have been limping through the last two years, draining the machine three times a week and using the rinse cycle with borax and expensive washing machine cleaning supplies. And I can only use the speed cycle because I have been getting an error report on every other cycle.

I've owned an LG Tron washer and dryer for 2 years. I use only products for HE washers but I have had numerous problems with the washer. After visiting this site I now realize I'm not the only one! When I first got this machine, water leaked out underneath on several occasions. I can't imagine why. Then I noticed dark gray/black spots on some clothing. I took a look at the trap and it was filled with black, oily smelling liquid. After emptying it I had no other problems with the black spots on my clothing. Then an unpleasant odor developed inside the washer which caused my clothing to smell unclean. It didn't smell like mold or mildew but more like dirty, stale smelling dampness.

Since new in 2004, our LG front load washer has always left the clothes smelling of mildew, vibrated and made a lot of noise in the spin cycle. Technicians were no help. Shortly after the 5 year warranty expired, the machine shook itself to pieces. The spider, the large heavy metal casting which attaches the drum to the motor broke apart due to extreme corrosion and the loose drum destroyed the outer tub. It was pretty much a total loss. Best Buy says "sorry about your bad luck". LG doesn't respond to emails or phone calls. I have a very low opinion of LG products now and will never buy another.

It seems this unit, after few years, loses all power and the circuit boards burn out. I Googled the unit LG Front Load Washer and there are many, many complaints about washers purchased in 2006 just dying out. Shouldn't this be a recall issue?

We purchased an LG Washer & Dryer combo from Best Buy in Fort Collins, Co in May 2004. My husband put a load of laundry in and left the house. Our 13-year old son called my husband to say that the laundry room smelt of burning and there was a thick haze of smoke. No smoke alarms were set off. My husband rushed home and said that the cycle was still going but there was no water in the machine. There was a heavy haze and severe smell of ‘burnt rubber’ that he had to unplug the machine to make it stop.

The front-loader clothes washer has been producing mold for some time, and it makes us sick. We've tried the company recommendations to reduce the mold, but the mold persists. I've tried wiping away some of the black mold, but more mold accumulates. My husband and I are in our 60s and we're both affected by the mold. Since I do the laundry and come into direct contact with the mold, I'm most affected by the mold: shortness of breath, coughing, throat and eye irritation.

I am adding my complaint along with many others about the LG stacking washer and dryer. I have had mine less than 1 year. I have to keep the door of the washer open at all times to avoid mold. The cups where you put detergent and bleach and softener do not empty properly. A small amount of bleach remains after the load is finished. The next load which happened to be jeans had bleach-streaks on them because of the left over bleach. The dryer has taken as much as 3 hours to dry 5 pair of jeans.

We have an LG model WM1814CW washing machine and the door seal has turned black and smells like mildew. We were originally told to clean it with a bleach-soaked rag but this did nothing. There is standing water in the seal also. We don't know what to do about this problem. We are afraid this will lead to door seal leak. It looks very bad and smells bad.

I purchased and LG Washer that has had many problems. I have logged eight service calls on the item since I purchased it two years ago. I have replaced two control boards in it and two thermostatic monitors. No matter what I try, the washing machine will stop working and display "te" on the front panel. Despite several calls into LG, they will not do anything about it. I keep asking them to tell me what else I could possibly replace that would stop this problem. They have no response. I have asked them to replace the washer several times but they refused stating that it is now out of warranty. I can understand that occasionally good companies sometime produce an ocassional faulty product but not to back up their product makes me never want to buy anything from LG ever again.

Our LG washer would not spin or empty. The hall sensor was determined to be bad. The part was covered under the warranty but not the labor cost. The replacement part was under $40.00 dollars, with an estimate for service call and labor around $300.00 dollars.

My 4 yr old $1100 LG Tromm, WM2277HW washer has been out of commission now for 4 weeks with a "DE" error. The machine will wash, but not drain. Repairmen are rare. Response time slow, and week-long waits between visits. The repairman initially diagnosed a failed drain motor. Part was ordered, installed a week later, and the machine promptly failed after 3 loads. Reported immediately.

This is about a 2006 LG Tromm Washer issue. The drum won't spin and after 10 minutes, it reads error code LE. This happened two years ago. If anyone knows about this issue, contact me at **.

I purchased an LG washer and dryer from home depot about 2008, and have had no clean clothes especially the whites. I have contacted Home Depot first, then LG and followed their instructions and called a service man. He was about 20 years old and knew not much about the washer. He replaced some parts and said it should clean better. Well, it did not. Called LG again after washing a few months more and then my husband said boy, my white tee shirts are getting dingy. That's was the last straw.

I bought an LG Washer and Dryer Front Loading Washer and Dryer in 2006. After about a year, the washer started to sporadically leak. I have had 4 service calls to try and diagnose the problem, all to no avail. I contacted LG's customer service and it was abysmal. They were unsympathetic and unhelpful. Do not ever buy an LG product -- their customer service is pitiful!

My LG Washer under warranty quit working on the weekend of the 12-13th of June. I called the 800 number on Monday 14th and I was told it would be at least a week before they could get a service guy here. A week later, LG service guy comes out and says your filter is dirty, cleans filter runs bleach through washer and says it’s fixed. I put in a small load, came down 1 1/2 hrs later and the washer stopped at the 9 minute mark, the exact place it was the 1st time I called the repair service. I had talked to the LG repairman about the possibility of the problem being a bad drain pump.

In 2007, I bought a new top load LG washing machine. When we talked to the LG representative, we explained that we are a family of six who does a lot of laundry. I asked how full we could fill the washer. He stated that we could fill it full and the clothes would get clean. Well, the clothes did not get cleaned and I had cut back on how full I fill the machine. Thus, having to do more loads of laundry with fewer clothes. I then had problems with a smell. I did purchase those tablet but felt that was not being efficient since I had to run the washer with no clothes and had to buy tablets which is an added expense.

Purchased LG washer. Began making a grinding sound during spin cycle which appliance repair said was the pump. Washer only 1 year old when noise began. Really annoying by year 2. LG wasn't interested. Never answered my letter and e-mail consumer "specialist" said part had not been recalled so tough luck! When I pushed the issue, my connection was cleverly disconnected. Further investigation with appliance store is, do not buy LG appliances period!

I bought my washer in Dec 2007 and a few months after using it, we began to notice a moldy odor in our clothes. I contacted service and was told how to clean this machine and did as directed: Bleach, vinegar, washing soda, clean the drain, wipe out, leave door open, etc. Nothing has worked. I contacted LG and all I got was "sorry, there is nothing we can do as it is out of warranty". We paid a ton of money for a poorly engineered product. What are my recourses at this point? My towels are barely useable and I am concerned that we are having mold allergies.

I bought this washer thinking this would be a great product. My daughter has severe allergies and I wash her clothes all the time. This washer smells so bad. It is starting to leave that musty smell in clothes. I have wasted so much time and water trying all these remedies and running empty cycles. I clean the rubber gasket after each load and it still look moldy. I don't know what to do.

I just wanted to report that I also bought an LG washer/dryer in June of 2007. I have had horrible mold/mildew issues with the washing machine. I did buy the extended warranty. Best Buy came out once and changed out the gray gasket inside door, however it did not fix the problem. There is even mold/mildew in the soap dispensing area. I think LG should step up and realize they mass produced a bunch of "lemons". My laundry comes out smelling like mildew after being freshly washed.

I can't get my clothes clean nor can I get the mold smell out. My washer is two years old and smells like a 2000 year-old swamp. I have tried everything possible to clean and disinfect but nothing works. I will never recommend this product and I feel betrayed by consumer reports that gave it such great reviews.

I have lodged a complaint (**) with LG for following matter. I purchased a washing machine from LG dealer on 30th May which didn't work at all. They sent a surveyor who found some problem with power system and as such I asked to replace the product. They said it will be done soon. After this there was no call from LG. Whenever I tried to call, either the phone was off or it was never picked up. I found contact of call center from web and called them and somehow, after 10 days, reached the concerned person who said the product is not in stock and so select a different one.

I have owned a LG front load washer and dryer since 2006. It has been a very poor purchase for us. Over $2,500, and we have had nonstop problems ever since. The front rusted out, the soap seeps everywhere, clothes smell horrible, ripped up my bedding and always stop for uneven load. It had so many service calls they replaced it and all the same problems continue with the new one. I have fought with Best Buy and LG that this design is defective, but LG won't budge. This will be my last LG purchase of any kind. Fool me once!

I have had this LG washing machine for approximate 4 years. I have had nothing but problems with the odor from this machine. I have no mold or mildew on the seal around the door. I clean the machine all the time I put bleach through a cycle to clean the drum. I use Afresh once a month as recommended. I wipe down the seal after each wash and empty the drain once a week yet it continues to smell.

I purchased the top of the line LG washer and dryer in 2009. I have tried using the manual to get to the bottom of the problem. My washer smells both of mold and has a burning smell. I do not use them if I am not home for fear that something will catch on fire. I use less than 1/8 of my HE detergent so overuse has never been a problem. I do not use dryer sheets and I rarely use the dryer. I prefer my clothes line.

I have an LG Washing Machine. This is the worst ever product or service I could get from LG. The Service Manager called me and never even tried to understand the customer's view. When I said that I want to speak to his manager, he hung up the call and I didn't receive any call yet. I just want to speak to a person who cares for customer and who should be from LG and not from service. I do not want to recommend this bad product unless I get a proper response in terms of money back, which I think I have wasted in LG. This is poor product forever.

LG washer dryers combos have a smell issue that the manufacturer is not properly addressing. I have had my LG for about three months and the machine smells like a combination of burnt rubber and mold. The smell fills my house when the machine is in operation and leaves my clothes with a bad odor. When I contacted LG, they told me to run a load with just bleach and clean around the inside of the door gasket.

I purchased a LG front loading machine from Best Buy in April of 09 and have had nothing but problems when the salesman I purchased it from swore to me that I was purchasing the best front loading machine on the market. Less than a year after purchasing I had to have the entire drum inside replaced. I got bounced around with customer service from LG and Best Buy and I wouldn't call it "customer service". Finally, after several weeks of trying to get my machine repaired I am still dissatisfied. I learned that there is only 1 service center near me that had repairmen that worked on LG machines. I had to contact this repair center several times because they would not return my calls due to waiting on LG to contact them to let them know if they would repair the machine or replace it. My whole point of purchasing this machine was for efficiency and that I would save a lot of time doing laundry by being able to wash larger loads of clothes, but to my disappointment it is just another chore added to my list because the machine requires weekly maintenance.

My LG front load washer and dryer were purchased May 25, 2005. The washer gives us the code LE at least twice per month. When I call LG they give me different ways to correct the problem. One is to unplug the washer for 30 minutes, then hold the on button for 5 seconds before pushing the no spin code and let the machine pump out the water, then hit the rinse and spin cycle. Sometimes it works and sometimes it does not. Once I get it working again, then it will work for a couple of weeks. This week the washing machine is still unplugged as it does not want to work. It fills with water and then gives me the LE code. The appliance company that repairs LG in my area is a small family owned business that does not give service. The daughters man the phones and they are so rude. I refuse to call them again. I will purchase a top load washer from someone else before I will have their "LG tech" come back into my home.

I have been calling the service center and trying to get my problem fixed but there is no response. Not enough of this, the person who responded is barking instructions on the phone. Such an attitude is a joke on customer's intelligence and I wish people not to go by big ads they place on mass media. LG has totally lost its image by the poor performance and customer care. I hope consumer court will do me justice for the money I spent on this. Top loading fully automatic washing machine, where everything is not automatic and everything has to be done manually. Secondly, water is not stopping when switched to spin mode. They shut my complaint that it is not even LG product when I have all the documents to prove that it is so.

I purchased an LG steam washer/dryer and pedestals from Home Depot on 5/23 to be delivered on 5/26. Color white of the unit was verified to be in stock in warehouse by Home Depot on Sunday. The color delivered were graphite washer/dryer, and white pedestals. We refused the delivery. We verified with Home Depot that part numbers were correct. On 5/27, I tried to straighten out with Home Depot. He's on hold with LG for 45 minutes. The delivery people only indicated that washer/dryer were refused so they think we have the pedestals. Even at risk of losing this sale and talking to a supervisor, they were not accommodating in the least.

I purchased an LG front loading washer and dryer from Best Buy. From the first week of owning them, the washer has had a terrible mold smell that I can not rid. It also does not clean clothes well at all. The dryer takes an extremely long time to dry. I've tried everything to fix these problems with no success. I feel I have wasted approximately $3,000.00 for these items as they clearly do not perform adequately.

In February of 2004, I purchased a set of LG appliances, a washer and dryer set from fry's electronics and every year something major goes out on one of them. This time the power board went out on the washer after we replaced it 18 months ago. We also have had the drum on the dryer changed twice and the front door. This is the third power board in less than five years and our set of appliances were twelve years old and only needed a screw and a new motor that cost me a total of $140.00 and was still working when we bought this nightmare from LG Model#WM2432hw and DLG5932W.

Bought LG washer and dryer 11/2007. After about a year started to have the "stink" problem. I used bleach and cleaned gasket. The stink would go away, but come back after awhile. 8/2009, I called LG and got the run around. Finally, I spoke to Delano in the Executive Customer Service Dept. He agreed to extend warranty and provide a cleaning and new gasket. Unfortunately, nothing happened after that. I emailed him over 10 times begging for a response. Nothing. I called LG and got the "script" answers. Finally, I got the Executive Customer Service Dept again and raised hell with them. The authorized the cleaning and gasket change again. It took over 3 weeks to get that processed. Then comes ENG Appliance Service. They received an authorization for LG for a cleaning and necessary parts.

I purchased an LG high efficiency washer several years ago and have had the same things described by others. I went on the internet tonight because I had a black water puddle near the rubber gasket. The washing machine smells of mildew often and I try to control it by running empty cycles with bleach. This does not work as well as there is low water due to the high efficiency, so it never really gets a great rinse. I leave the door open and I clean it often, but towels do start to smell musty and once that happens, I literally throw them a way. I can't even use them on the floor as it seems like it is deep into the towel. This machine is not made well and I will not buy a front loader ever again. Lots of towels and cloths that have been thrown out due to the smell. Cost of a high priced machine that is not good. This smells of class action lawsuit, but usually the rewards are so narrow no one really makes out but the lawyers.

We have no idea what else to do. We have tried everything and I mean everything. But the clothes keep coming out with horrible smell. It's like a roach/mildew smell. Horrible. We should have stayed with our old washer. The clothes came out smelling and looking clean. I would not recommend anyone to purchase these washers.

I purchased an LG Washer/Dryer. Supposedly, this system was going to save money on water; not so! I have to rinse all clothes first to dampen them so the washer pump has some water to pump out at the finish of the wash cycle. If I do not do this, the pump runs and runs, trying to pump water that is not there! After the wash, I have to do another rinse and spin to remove the soap that does not come out in the normal rinse cycle. I have never had such an inefficient washer in my life! The clothes do not get clean because there is no water to clean them, the soap does not come out because there is no water to rinse them. I had the repairman come out and he recommended less soap and I use less soap and the clothes are even less clean! Plus of course I am using more water than I ever used with my old washer. This is criminal on the part of LG.

I have read many complaints about this product and I also have all of the many complaints with the LG washer. The constant smell, the water that constantly fills the main wash detergent compartment after done with washing a load of clothes and I constantly drain the pump filter, more than twice a month that the owners manual states. I always wipe the inside of the door to eliminate the smell coming from the washer and leaving the door open only makes my laundry room smell from the odor. I have even resorted to using a scentsy lamp to handle the odor. I will never purchase an LG product again. And I do use HE detergent!

I have made 3 phone calls, the most recent one being placed this morning, Sunday, May 2, 2010, in order to attempt to get a correct name and address and phone number of an authorized repair company for my LG washer/dryer (model WM3677HW) that came with the purchase of my condo unit less than two years ago and on 3 occasions in the past 4-6 weeks had flooded my bathroom. The website that the owner's manual refers one to for repairs is not in English. I was not given a case number. I was given the name of a service provider who told me that they don’t' service washer/dryers. I was told that LG couldn't provide additional names in neighboring cities unless I knew the neighboring cities’ zip code (I live in Oakland, CA, adjacent to Berkeley and San Francisco, but why would I know their zip codes?). I was told today by Gabby, a supervisor, that you all could not help me further because I don't have a home phone, or any other phone number to provide.

I purchased an LG front load washer 2 years ago. From the first day, it was leaking and shaking the entire house. Over the course of the first year, while it's still under warranty, I called the service center (which is very hard to reach) and spoke to the service people to schedule appointments. The appointments would have to take off an entire morning or afternoon from work to meet with them and sometimes they didn't show up!

I would like to make complaint on the poor function of LG washing machine. At the same mail, I have to express my extreme disappointment of LG Customer Care complaint resolution. I bought a washing machine with the model WF-T700 in December 2007. After several usages, I found out that the washing machine could not spin well and always stopped working. Besides, the machine whistled when drying. Still, it doesn't dry completely. At the same time, it doesn't clean as claimed, which leaves powder detergent on the clothes after washing.

I purchased an LG Washer approximately 15 months ago. Since the date of purchase, I have had problems with the machine. The latest issue is the rubber around the inside of the door washer that has torn or possibly overheated therefore during wash cycle the machine leaks. I paid over $1300 for this machine. Also it continues to have an order. Though the warranty was only a year, I feel as though the cost of this product is ridiculous if you can't guarantee more than a year warranty. I should not have to pay for a serviceman to come out at my expense. I will never purchase another LG product. They should be embarrassed .

Three weeks ago, I placed a call to the Home Depot Extended Warranty company regarding my LG washing machine that I purchased at Home Depot in November 2007. Several days later, the company, Superior Electronics, came to my house and informed me that the part needed to repair my washing machine was not in-stock and that it would take at least one and a half weeks. When I complained that this is crazy, both the warranty company and the technician indicated that it is extremely difficult to get parts to fix the LG washing machine. If that is the case, why are these washing machines still being sold?

I have an LG Tromm front loader washing machine which is only a few years old. I have already had to replace the drain pump, the drain hose about a year ago, and now, it is squeaking and not turning properly. It also has terrible mold smells on our clothes, and they end up with holds and tears in our clothes. I have thrown away so many towels due to mold because it doesn't come out.

I purchased an LG washing machine and dryer 2 years ago and I am very burdened by the smell of mold, which is impossible to get rid of. I end up running empty cycles just to get rid of the smell. I have the washing machine constantly open, but still I am not convinced that my clothes are clean. It is a horrible feeling, I seem to be smelling the mold everywhere.

I can validate the issue of the dancing washing machine. If it becomes unbalanced during the spin cycle, it does not have an automatic shutoff. It is very dangerous and a major design flaw. It is very difficult to know how to keep this from happening. In trying varied remedies, the best I have been able to do is to reduce the spin cycle to low or medium, but yesterday it did not help. I washed two ordinary bathroom rugs and the rubber gasket twisted up around the seal with the addition of frantic jumping around and banging into walls. This happened with the spin cycle on low! I would love to join a class action lawsuit against LG. This is absolutely the worst and the third, I have ever owned.

No matter how many times I run the tub cycle or run bleach through my washer, it smells of mold and mildew. If you close the door for more then 24 hours it smells of mold and mildew. I just washed a load of white clothes that were cleaner when I put them into the washer than when I took them out. I took out the white and thought what was all over them. I started looking around and pulled back the seal and about died. I could not believe it mold everywhere. No wonder, no matter what you do you cannot get it clean or the smell to stop.

I bought my washer and my dryer on 2007. I was so happy because of all of the new technology that I was bringing home, without knowing the nightmare that I was about to get into. For the last 20 years, I have had front loader washers and I had never had to let the door open to avoid the bad smell. I never had the need to take a course to learn how to operate a washer what it seems I need to do now. My clothes come out dirty after almost two hours in the washer. I have tried different soaps, less or more quantity of soap. I have bought the new soaps that they sell now to keep the drum clean. I have Clorox to clean the drum, after doing my laundry.

I purchased an LG front loading washer less than 4 & 1/2 years ago. I have had several problems with it over the years. The most recent was that two of the electronic components in the machine failed. One was caused by the reset LG customer service instructed me to do. LG has informed me that the parts are out of warranty and they refuse to help me. The cost of the repair is over $350.00 for parts alone. LG refused to help or stand by their product. I will have to bare full brunt of the repair.

After having a failure with my LG front loader washing machine, I called LG. They only have one service company that would service this machine in/around the Reno area. After calling Protek Industries, I was told by those folks that LG does not pay their bills in a timely fashion so they do not service LG parts. Well Protek Industries were nice enough to send a service tech out and he determined that the thermostat was bad but he wasn't sure if his boss Protek would order the part due to the past history of LG accounting not paying them in the past. Well they ordered the part anyway (great customer service).

LG front loading washer is horrible. I returned it to Best Buy after 1 day, thank goodness they have a great return policy. The washing machine was on a concrete basement floor that is level and machine was level too, even bought the $30 vibration pads for under washer. But nothing works to stop the shaking of the machine, plus a load of heavily soiled laundry takes 1hour and 36 minutes to wash.

I purchased LG washer two years ago. It now has an error code of upside down FE and I have to replace the Thermistor for $300 plus later. I am not happy at all with the Washer or the dryer. I would never recommend these appliances to anyone!

I purchased a front loading LG Tromm Steam Washer and matching dryer from Home Depot about 3 years ago. I had a Sears Kenmore washer/dryer from 1980, yes, 1980, wedding presents, that still performed. It had been repaired a few times, but nothing so major it warranted a new machine. The matching drying took awhile to dry the clothes, but it still worked only having a few thermostats replaced over the years. The last time it was repaired, the repairman said, "Don't ever get rid of these--" (Yeah, he just wants job security, I thought) because the new washers and dryers are junk.”

I purchased an LG Washer and Dryer at PC Richard on 10/05/03. I have been paying for extended service contracts through PC Richard since I purchased the set. Right from the beginning, the washer had molds around the rubber in the front of the machine. It has been replaced at my expense because it was not covered under the extended service contract. Now, I have to clean it with Clorox in order to alleviate some of the mold smell but the black is still there. The dryer has been a problem from day one. The circuit board had been replaced a number of times because it wasn't drying properly and the timed drying was off. It was drying delicates over 60 minutes when it should have been drying at 30-32. All the other settings were off also.

I purchased new LG front loading washer and dryer from Home Depot in Kirksville, Mo in December 2006. The washer fried the circuit board in early March 2009. After several calls to Home Depot and LG and two service men later they (Home Depot) told us to bring machine back to store and they would send it back to a repair center. This was May 2009. A few months later I finally found out from repair center the machine was non-repairable. LG would not stand behind their machine. Finally Home Depot replaced the machine. The new one was delivered March 18, 2010.

In March 2009, I purchased a LG front loader washer and dryer from H.H. Gregg with the assurances from the salesman that they were the best on the market. This was a $2,000 purchase that I had to think long and hard about. After delivery, the dryer whistled when drying. The repairmen looked at it, started it and listened to the whistle. The dryer was replaced. Still, even though the whistle is gone, the dryer doesn't dry completely and the technician told me we would normally have to run the drying cycle at least twice to completely dry the clothes.

I have been searching all morning for info on an issue I have been having with an LG washing machine. Although I have not found any info on exactly what I am looking for, I did see plenty of basic complaints about LG laundry products. Now, let me start by saying that I am not advocating for LG, but there are defect issues listed that are caused by consumers. For instance, the horrid smell of mildew! Did you know that an overuse of detergent, fabric softener, etc. will cause build up inside the machine? A lot of the time, not even clean cycles and hot water, bleach, etc. will not fix the problem.

I purchased an LG washer and dryer on Saturday 3/13/2010. I woke Sunday morning 3/14/2010 to a flooded house. I called customer service and they said to contact LG. I did and they only had one service company in my area. I was familiar with them and knew it would be a hassle. They never returned my call (this is normal for them) so I ordered the part from a local appliance part store who carries LG parts. The cold water valve was the culprit.

LG Tromm washer and dryer are horrible. I purchased in 2006 from Best Buy and have never been satisfied. The washer shakes violently during spin cycle and wreaks of mildew. We've run the cleaning cycle, hot water, leaving the door open,etc. Nothing works! The dryer sensor is terrible! It will dry clothes for an hour and the clothes will still be damp. I've learned to use the speed wash and time dry to save time doing laundry. I'm glad to hear that there are others with this problem. Prior to this set, we had Kenmore washers and dryers that lasted 10+ years and were light years better than the LG units. I wish we could just get our money back and move on. Its been horrible. I will never purchase anything LG again!

We purchased a new LG Front loader washer & dryer set from Home Depot in 9/07. When we ran our first load of clothes through the washer, it started bouncing during the spin cycle. I called my handyman, he also has front loaders. He helped me level the machine again and lock it down. No change to the bouncing. At one point, it walked 2 feet across the floor during a medium spin cycle.