LG Washing Machines Reviews

We bought a front loading LG Washer and Dryer in November 2006. We have had problems with it from the time we got it. We were not told that you must use HE detergent with it which lead to our first problem, a mysterious leak. We had issues with our store warranty and couldn't seem to get that problem fixed for over a year. Finally, the machine stopped working totally. We had to have a repairman come fix it (and they fixed the leak, caused by a faulty seal). We also have had problems with the smells. If you don't take the clothes and move them to the dryer almost immediately, they start smelling. If it isn't used for a few days, the inside also starts smelling. At the moment, the machine is getting a LE code again. This has been such a letdown as I was very excited about buying a front loading washing machine, let alone for the value of my money spent.

Purchased 9/03 LG Tromm/Front Loader Washer and Dryer with (paid additional $200.00 ea.) stands/drawer. From the second month of purchase we noticed a horrible smell after clothes were washed, we have tried everything to correct this, wiping the seal, which incidentally has a tear that we discovered, leaving the front loader door open. Nothing has worked, contacted LG, CS no help or accountability. Besides the odor, the washer often will imbalance, plus sound like demolition derby in spin cycles. As for the dryer, I can't say we are pleased to have paid over $3500.00 for the pair, never again will I purchase LG products! This is fleecing of the American Consumer!

Bought my LG WM 2688 (steam washer) and DLE5977 (dryer) from a local distributor in July of 2007. Soon after I started using it, it started leaking a large amount of water out of the bottom of the washer. It wouldn't do it on every load but only every five to ten times. I had two different service companies come look at the unit (both of which were referred to me by LG customer service). Neither of them could trace the problem on four different occasions. One technician told me to use less detergent... I tried it with NO detergent and it STILL LEAKED!! The other one just said he didn't know what was wrong and basically passed the buck to LG. I called LG and asked the unit be replaced and all they said they could offer is more warranty service! This seems highly unfair and also seems to be a common issue with these units after looking in to it.

I bought a front load washer in 2005 and a little over a year later, the motor went out. It was replaced Jan 2007 and it has happened again. It appears that the motor breaks down every year and a half. However, now it is out of warranty and we were told that there was a 1 year parts & labor warranty so we have to have it repaired at our cost. Both time we were told that it broke because we were using the wrong detergent. We just thought it a coincidence that the motor goes out after year or so.

LG Tromm Mold Issue. Same issues as everyone else. This can't be healthy. It seems to me there are certainly enough complaints on this site about the exact same issue that LG would respond before a class action suit is filed! I just want a washer that does not stink AND that cleans my clothes.

We bought the collection of LG products, the stove, the dishwasher, the matching pair of washer & dryer front loader all to put into our new house... Well, we haven't lived in it a year and the smells from the products are terrible. I thought maybe it was the water, the soaps, the anything... Nothing helps. I have to wash clothes with a powder soap, a liquid soap, fabric softener and sometimes even Clorox 2 all together to knock down the smell. The dishwasher is just as bad. It doesn't get the dishes clean and they are always WET! I again get an awful smell that company complains about, so sad that a $800 dishwasher can't hold up to the $300 I had at my old house. For the $4000 I spend on this company, they have only caused me problems... Good luck if you own them!

We have had the LG Tromm front loading washer for over a year. It smells and our clothes smell after washing. We have contacted customer service and been told to drain and clean the filter and run the tub clean option regularly (we are doing this twice a week). This has done nothing to effect the bad odor, and LG customer service has done nothing more. We spent over $1000 on this machine less than two years ago. The hope was that it would aid in reselling our home. Today, we are buying a new top loading washer. It will most likely cost $500. Add to that the expense of removing the malfunctioning LG Tromm. WE HAVE BEEN SOLD A LEMON. PLEASE CONTACT US IF YOU ARE PURSUING ACTIONS AGAINST LG, AND I WILL PROVIDE Cust Service calls, etc.

LG Tromm WM2277HW washing machine - crap washing machine! Horrible mold smell, doesn't clean clothes. I will never ever recommend an LG product or buy another one!

I purchased the LG Tromm Steam Washer/Dryer unit 1 year ago and I am disgusted with the moldy smell that comes from the washing machine. Clothes come out smelling worse than they went in. I have complained to customer service multiple times and followed all of their suggestions on how to clean the unit but nothing has worked. This product is a failure and there should be a recall demanded of LG. We spent $1169.10 on the washing machine and I am completely disappointed in the unit. HELP!!!!

I purchased an LG Tromm, and my husband kept complaining that I wasn't getting the laundry from the washer to the dryer quickly enough, because our clothes smelled so horrible. I have drained the bottom of the washer and made sure the filter was fine, which it was. I now know that this smell is NOT my fault and that we have spent very good money on a unit that is faulty BY DESIGN! This company should perform a recall on its products. I wish I had just fixed my old washer and skipped the fancy new unit.

We bought this machine from Home Depot in Scottsboro, AL. It worked ok for 3 months and then the SMELL begin. They tell you to clean the pump out... What you get is BLACK STINKY WATER... The smell is so embarrassing when company comes over. Clothes do not get clean, have stains and spots on them. Clothes do not get clean, still stink when they come out. Paid $2100 for this thing and it don't do what it is supposed to do. HELP ME! LG Tromm steam washer...WM2487HRM.

We spent $2000 on the LG TROMM STEAM WASHER and Dryer set in red, in February of 2007. We were so excited, as we wash at least 3 loads per day, usually more. Within a month, the washer had a horrible smell. The towels came out worse than they went in, making us smell bad when using them after a shower. There is never a fresh smell on the laundry, no matter what detergent, softener, or dryer sheet is used. It cannot hide the horrible stench in the washer. We have always left the washer door open, always wipe it off, try to clean the filthy mold and slime off the seal at the door, but nothing helps. This should be a recalled item replaced with a new one. I've never spent so much on such a horrible machine. We had our old machine from Sears for 15 years, and never did it smell like this, without even cleaning it! We have 3 children and lots of laundry, and this is ridiculous to have to deal with such an odor on every load. We are unsure what to do.

We purchased an LG washer 1 year ago. We had owned a Maytag Neptune... and other than its demise in 7 years, we were happy with the HE washer. We read all the reports and we confident the LG was the way to go. WHAT a disappointment. Within 4 months, the LG began to smell of mold. We tried every product on the market, from Clorox to vinegar to Afresh to Whirlout to Smellywasher. NOTHING worked. We spent more time cleaning the washer than our home. Finally, we accepted our mistake and purchased an old fashioned washer - for substantially less money. How wonderful to NOT smell mold. One good thing, we were able to talk another potential customer of LG to NOT purchase the product. She too bought the old fashioned washer. Score one for the good guys.

We purchased an LG Tromm Steam Washer and have had the repair man out twice, spoken with LG directly and the repair man out a third time for the disgusting smell that comes from the machine. It cannot be fixed and I want to get rid of this machine. I often find myself holding my breath as I do laundry. I cannot put a load of laundry in unless I set a timer to switch to dryer immediately. This product is horrible.

My name is Patricia ** and me and my husband own the LG front load washer. We purchased it from Best Buy in Dec 2006 and have had on going issues with a mildew smell that stays in our clothes. We've had this on going issue for almost a year now and LG customer service will not do anything to correct the problem. I have read the owners manual and repeatedly completed all maintenance on the product and the smell continues to stay in our clothes. The LG customer service representatives can only tell me to clean the washer and do the maintenance steps that they recommend and it should take care of the smell. I've since followed every recommendation the LG CSR's have given me and I was told that LG will not replace the product, even though we spent over $2500.

We purchased a LG front load washer and we are also seeing stains on our clothes. It is random and mostly on my work shirts for some reason. After reading all of the complaints associated with this washer, I am going to try not using fabric softener for now and see if that makes a difference. Is there a class action lawsuit in place for this product? Seems like there is enough support.

The washer is not a year old and it stinks. We leave the door open when not washing clothes. It makes the clothes stink, sometimes requiring them to be washed twice. 1k dollar washer that will have to be replaced. With so many complaints, I am surprised there is not a class action suit.

Washer smells like mold, period. No matter what you do. Followed every sentence in their manual with no positive results. I too often rewash clothing or run numerous bleach no-clothes cycles hoping to solve or at least kill the mold for a short period of time. Another complaint is that a fog or mist builds up if the washer door is left shut. When that happens and you open the door, the stench almost knocks you over. Additionally, white clothes are coming out with yellow streaks. To top it all off, tonight the washer refused to drain. The estimated time left was 10 minutes... which lasted 30 minutes. The washer is 1 year and four months old.

I bought an LG front load washing machine in August of 2006. My wife has been complaining about the smell that we can't seem to get rid of for a year now, but I just never thought much of it. The smell continues to get worse. It has ruined some of her clothes, and now the machine has a mysterious leak somewhere. After reading so many other complaints about these same machines, I have learned that this is not an isolated incident but I'm not sure what recourse I have. Really the only damage so far is some lost clothing. If this leak continues, it will damage the floor and surrounding walls of the laundry room.

We bought a LG tromm washer dryer set 1 yr ago. We have complained a number of times with no satisfaction. The washer is the worst unit I have ever used. All of our clothes, towels, baby clothes and sheets are ruined from the worst musty smell I have ever smelt and I want to know how to return these units. I see we are not the only ones with this problem.

Purchased a LG 7.0 cu ft front load washer and dryer on 1/29/08 and the stink from the washer is gross - a moldy stink that gets on the clothes. I run bleach through it and clean the door but nothing helps. Be warned, do not buy an LG washer.

I found this site searching for tips on how to keep an LG front loader clean and odor free. We bought our LG TROMM front load washer in January 2007. We use it several times a week. I noticed a musty smell and ran the Tub Clean cycle. There was no improvement. The rubber liner around the door is impossible to clean thoroughly as the water flows underneath where it is impossible to get to. Still, I clean what I can reach.

We bought a washer and dryer set from a near by electronics stor. The LG seemed like a good deal and the price was not too bad. We have not had any mechanical problems in the 2 plus years except the smell from the washer.

We bought a washer and dryer set from a near by electronics stor. The LG seemed like a good deal and the price was not too bad. We have not had any mechanical problems in the 2 plus years except the smell from the washer. After being gone for a weekend i just returned home and opened the door to do a load of laundry.

Bought LG Tromm washer & Dryer from Home Depot 02/2007 & each time we wash our clothes smell like mold. Towels & linens are the worst. Paid 1,000 each & is one of the worst investments I have ever made.

I purchased an LG washer approx. 2-3 yrsa ago. The clothes come out smelling like mold. In fact, there IS MOLD growing in theseal of the door. When you take a shower, the towel smells. In fact, it smells worse when its is wet then when it is dry. LG doesn't seem to feel they are responsible however, when you spend a 1000.00 for a washer, your clothes should come out smelling clean. My neighbor has the same washer and her clothes/towels smell too.

LG Tromm washing machine model WM2077CW fails to keep the washing tub empty between uses. It begins to fill up with water when not in use. The smell is terrible. Smells like opening up a septic tank lid! We are well aware of the many, mnay complaints against this company for the washing machine products they sell and for the terrible customer service they provide.

Purchased LG front load washer Model wm2077cw. Mould, clothes smell. Now the washer just stopped working. Paid 1500 for a machine that lasts just past the warranty. Contacted LG and they could care less. How to all of us start a law suit against LG for manufacturing such a health hazzard washing machine

Bought an LG washer and dryer. Washer smells like mold and the dryer will not spin when loaded with laundry. The mold resides in a poor seal design and constant cleaning is required to avoid it. The dryer parts were not available and when we did find them they cost almost as much as the dryer. To use the dryer you have to load the machine, hold the door switch, spin the loaded basket and quickly close the door. Worst appliance I have ever purchased.

We bought an LG front load washer and dryer Dec. 2006. The worst purchase I ever made. 1)The washer leaks from the door if anything gets on the bottom of the glass. The tech told me there was not anything he could do about it. 2) The laundry deteregent and fabric softner do not drain to the tub like that should. So it builds up and once a week I have to clean it. 2 different tech had 2 different reason. One said I used to much product that I need to use half of what I use. The other said that we don't have enough water pressure.

We lived in the UK for several years and I fell in love with front loaders. Mine were economical, efficient, and meant my husband could install a handy counter top over them for folding and work space. When they became available here in the states I mooned over a few models until he bought me a lovely LG pair for Christmas last year. WHAT A DISAPPOINTMENT!

where do I start, first the clothes ALWAY SMELL OF MILDEW, as if you left them in the washer for day, the vibration shakes my entire 1st floor, the ruber is full of mold, tried cleaning it many different solutions, and it has gone out twice, codes LE & PF not happy at all, this machine is HORRIBLE

I bought a front loading washing machine July of 2005 and I always have to leave the door open to dry the ring out and that still doesn't always work. The clothes come out stunky and when you go near the machine, the smell is almost unbearable. You should not have to manually wipe out the ring on the washing machine every time you do a load to rid mildew and or mold. I want my top loading washer back!

Purchased a LG washer and dryer during early part of 2007. Like many others now have a problem with the mold and the terrible odour. I have now read the other complaints and the class action law suit. I just called LG to be told once I have cleaned the filter and ran a cycle with bleach it will solve the problem. Something tells me that is not to going to work!

The LG Tromm washer and dryer has been the worst investment I have ever made. I totally was convinced these are awsome machines when I purchased them. Now I am reminded of it ever time I open the washer door and worst of all after getting out of the shower grabbing a clean towel and having it totally smell lie mold. Should or could this be considered a health hazard? I would like to be part of a class action suit!

9 months ago we have bought LG laundry washer and dryer TROMM and at ABT. Since that time all our cloth we wash and dry in these machines became to smell. We utilize machines according to instructions, and use only normal regime, with cold and warm water. We are even starting to think to return these machines back, because it looks like there is mold IINSIDE of the machine, and that is why so bad smell on close, especially after laundry, when it wet.

I purchased these machines in April, 2006. I used them for one year and then stored them for ten months during our house remodel. They are back in action since Feb. 2008. I noticed a few months after purchasing, a moldy smell, noted the water that was trapped in the rubber surrounding the drum. I cleaned all around the area, poured clorox in it, did a clorox only wash. That treatment minimized the odor for a short time, but ever since the problem seems to get worse. Clothes smell moldy - the laundry room even smells moldy.

Front loading washing machine causes all clothes to smell musty, mildewy, etc. regardless of detergent, bleach, etc.

When we had our new house in Gilroy in June 2006 we bought our LG Tromm WM2277HW washing machine and LG Tromm DLG5988W dryer. We were told by Best Buy that this tandem is one of the latest models and had positive feedback from consumers. We were taken by the sales talk and bought the LG Tromm tandem of washing machine and dryer.

I purchased one LG front loading fully aautomatic washing machine, 4 years ago and was working well. Recently the machine started having terrible jerk while itis working. later, it lost the slow speed of washing and began to run at higher speed. So the callcentre was contacted and as per their advice a team came and checked and said that the speed control board is faulty. After 2 days, another team came with the board and fitted it, but it wasnot working properly. So they said, the fault may be with the wiring. For a complete checkup they have taken the machine to the centre.

I purchased an LG dishwasher from Home Depot March 16, 2008 for $659.00 A normal cycle runs over 2 hours, and the dishes still come out dirty. I have spoken to LG and Home Depot and they will not refund the cost. Their is also no drying cycle so the dishes also come out very wet. This dishwasher was recommended by Home Depot and it is very disappointing!

Bought a pair of front load LG Tromm washer/dryer. Vibration shakes the walls so badly when washer is on spin that things fall off shelves. Stinks of mold. Leaks water with every wash and is getting worse. Dryer is also very noisy and makes clunking sounds. Cups don't drain so there is always standing water in softerner cup. Two repair visits and nothing has changed. They are only 1 year old.

LG WM1832CW washing machine with major mold issues and no recourse. Dryer barely dries.

I made calls, contacted LG by email, asked about retro-kits available (they're not). The answer? Clean and drain often, leave door open! That's not possible as my laundry area is small, with an exit door to garage which would hit open door and block entry exit from house. This is a terribly poor design, with no fixes offered from Manufacturer. I'm so sorry I ever bought this monster. Everything smells musty. A lot of extra work to manually drain and clean machine after each use, and that doesn't remove the smell.

After looking and researching for a year - we bought the LG Tromm front loader washer and dryer. What a mistake. We have had problems that the washer drawer fills up with water and soap. I use about 1/4 of the recommended amount, and yes it is HE soap. I use bleach about every month and a half - the load afterwards gets bleach marks. And the dryer doesn't dry.

This machine stinks! My clothers smell, I feel ill everytime I open it to use. Had it serviced yesterday. I will not agree to do all the maintinance, cleaning the filters and gasget! If the machine is not desinged to deal with these issues, I feel I have spent alot of money on a product that certainly is not efficient enough to meet all claims made for it! I can't believe how many others have the very same problems. I want my money back! $1,200 worth of stink, and who knows how much damage to stinky clothing that has been tossed!

LG Front Load Washer has terrible odor (mold/must) and leaks. After reading multiple complaints on ConsumerAffairs and other websites it would appear that this is not an isolated issue. It looks very likely that LG has a design flaw in the unit and has taken no action on its own to solve these problems. LG should be pressured by the government or a class action suit to remedy the problem. These were not cheap machines (1200.00) and they have not lived up to their claims.

Promised to call me back within 48 hrs twice . Still no return calls. We are NOT satified with the product and they are obviously trained to discurouge(to put it lightly) any kind of return policy. I feel that i need to file a law suit just to get my voice heard with this company.

purchased a LG washer wm1832cw approximately 5 years ago and the drum has already gone bad. service to fix the drum was quoted at $500. LG,, never again !!

LG Washer Makes all kinds of noise,does not get clothes clean in fact sets stains. will not spin water out of tub,leaving clothes wet.this machine is the worst $1100.00 investment I have ever made bar none.I also bought Dryer at the same time. The dryer does everything but dry clothes.I cant get help from anyone now they want to sell me extened warranty,yea you bet. They should not be allowed to misrepresant and sell Junk like this to unaware consummers.

My daughter and I purchased an LG washer and dryer in 2006, we both have had trouble with the smell of the washer and the washer collecting mold around the rubber seal and have had to buy washer cleaner tablets every couple of months and drain the horrible smelling water from the bottom of the washer not to mention the fact that the door has to be left open after each wash to air it out. My daughter had a technician to check it out but the usual run around was all she got. My advise would be to stay away from any LG products. Getting ready to purchase a new refrigerator and would not consider this product. What a Lemon we both got.

We bought an LG front load washer. The gasket in the front does not drain the water and there is mold and a moldy smell that never goes away. I contacted LG and they said to leave the door open (had already done that & it doesn't help), to dry it out and clean it (also have done w/no results), etc.

Upgraded all my appliances to LG in Oct. of 2006. In April 2007, dishwasher made awful noise and had a code # flashing. After several calls to LG was referred to local tech for service call. About the LG Tromm Washer, the bleach cup fills with water every time I do a load of laundry. I will not call about this one, I just keep emptying it. I do not want to be charged a couple of hundred dollars to fix.

Service tech came out and determined it needed a part. Actually, he knew right away on the phone when I described the problem. It needed a whole new motor part that drives the draining of the water. He said he replaces those all the time. That's nice at a pop of $200 plus for the service call and part. I think this is a big scam. This is obviously a known defect. I even asked LG if there was a recall on the washer, and they assured me this was isolated, HA!

We bought an LG Front Loader from Home Depot and we have expereinced notinh but problems with mold and algae. We have followed manufacturer'r recommendations and it has not worked. LG does not address the problem and Home Depot says to contact LG.

We too purchased an LG washer and dryer, both 3 yrs old. The washer has a horrid smell that nothing seems to help. We have had no leaks, but the seal is molded and between the seal and drum is gunk that I cannot completely clean. This has been blamed on the use of softeners. I could maybe buy into that, however i dilute my softner in half.

We live in Saudi Arabia (where I work) but spend the summer in Lebanon (our homeland). We have a barely-used LG washing machine (LG Inverter 7KG WD-10235FB)which we bought around april / may 2006 timeframe. Like every year, this year my family went to Lebanon (on 20-June-2008) to spend the summer. Upon arival, my wife found out that the LG washing machine (which was not used for the past few months) is not functioning right so she called the LG service center in Beirut to send someone to check it and repair it.

I bought an LG washing machine in February of 2004. My machine has worked problem free until May 31, 2008. This is the day it died. I got an LE code on the display. I called the company where I purchased the machine and they called a technician. The perticular company is the only one in the area that fixes LG washing machines.

Bought LG washer and dryer from best buys in wilmington nc. Have had problems with washer from day one. There are three so called service centers for LG in Wilmington. Not one of them can repair the problems. LE code Vibrations. The washer can only be run on the middle spin cycle. If you run it higher it shakes it self all over the place. It sound like its going to come apart.

I have tried several times to get a washer and dryer repaired. I have contacted LG's service department and pormised several times that I they would get a service tech out to fix. Going on 3 weeks now for the 2nd repair I am still waiting on a response. I have left messages to not avail and no response.

I bought my LG front loading washing machine from Best Buy in Baton Rouge, LA on 1/4/06. The inside of the washer (drum) started smelling moldy after only 6 months of use. I pulled back the door seal to see approx. 1/2 cup of standing water. There is extensive mold growth throughout the door seal, as well as on the sides of the fabric softener/bleach dispenser. I have tried many things to prevent/clean this, including vinegar rinses, bleach/hot water rinses, scrubbing the door seal, wiping the excess water away, leaving the door open. I cannot get rid of the smell or the mold growth. There are also areas in the gap outside the drum that are soiled but I cannot reach to clean.

NOW I received another CE message and there is no one I can locate to repair this - warranty is out - and we are hating that this machine is in our home. I will never buy an LG anything again. POOR Customer Service - no desire to resolve issue, lack of service overall to repair and lack of available parts.

Just wanted to comment on the LG front loading washer and dryer. We have 5 children so the larger capacity was very appealing. We purchased in 6/04. We had an issue with leaking and smells which seems dominant with these. The dryer we had to have serviced as well. But this month we got a CE code which meant we had to call for customer service. We went through 5 visits from the tech - to be told I don't know what's wrong. Thank GOD we had purchased the extended warranty.

LG Washer and dryer problems, washer smells, leaks, does not clean clothes, stains clothes, etc. dryer does not dry clothes.

I bought an LG Washer (MN: WM2277HW) in late 2006. In early 2008 the Control Board burned up without even blowing the fuse inside. The repair man told me upfront that "we have a lot of problems getting parts on time with LG, and sometimes they send the wrong part". The Parts place is about an hour and a half away from where I live. LG has sent the wrong part twice now. I've listened to the repairman order the part with the model and serial of my washer both times.

LG front-load washer model 27552/5 and dryer 47552/5 bought from Sears August 2007. Both make horrible noises. Always puddles of water inside soap dish of washer. Washer shakes badly on spin. Dryer is worse. The noise always sounds like there is a big pair of shoes inside hitting the walls. Cluck, cluck sounds. Dryer shakes.

Purchased LG WM2487HRM front-load washer & dryer on 3/5/07. Unhappy from get-go with universal complaint (which I just learned) of mildew/mold while conscientiously always doing as recommended in manual to wipe inside, leave door open (NOT convenient, nor safe) run bleach cycle and continually drain front hose and check filter. To no avail. Finally gave up and called service thru Fry's warranty dept. Stood up first time, rescheduled, but before he made it out had an incident of flooding from washer all the way through laundry room, down family room carpet and pad (more than 20 feet worth, at least five feet wide)down to wood flooring in kitchen. Got wet-vac then rented a blower which ran for 3 days. Then he showed up only to say that couldn't find a reason for flooding (also looks like a universal response) but wanted to replace the rubber gasket.

So we bought an entire house of LG equipment. Our entire kitchen, tv's, washer and dryer and now I am getting nervous that we will have to be replacing all of it after a couple of years. Our dryer only dries if I choose the custom program and set it to the max of an hour and 39 minutes! And our washer first started smelling terribly and now leaks during every wash! These are extra large capacity front loaders and they are the worst that I have ever owned! We bought them at Best Buy in January of 2008.

Other than that we put our machines through a huge amount of laundry and they do great! I always dry on the second longest cycle. They always get dry, but not too dry, that way.

I have a LG Tromm washer/dryer set and can't stand the smell of the clothes after washing. I am releived to know it is not just me and/or my imagination. I have been told by Home Depot to call LG, and by LG that there is nothing they can do. It is better if the door is left open and you dry out under the rubber door gasket. Now, every few loads or so, the washer leaks all over the carpet in the laundry room. I really wish something could be done about the poor quality of these machines.

I purchased a TROMM LG washer and dryer in 2006. Sometime in 2007 the washer quit working.

I purchased a front loading LG Tromm washing machine two years ago from Home Depot. Today i got a CE code and washer has ceased to operate. My laundry also comes out more wet then it should.

We purchased a LG front loader washer exactly two years ago and yesterday it died with a 'CE' error. We use this washer in our weekender so it's really only got about six months use.

I purchased a front load LG washer a few years ago...it also makes that moldy smell if you leave the door shut. I run a load of bleachy kitchen towels once a week...no more smell. I also bought white bath towels so I can bleach them. My other towels got moldy smelling!

I have had MANY attempts at service without any satisfaction. I have tried to reach them by phone and letters. They have no reason as to why the washing machine does not work properly. It's a LEMON and I just want ALL my money refunded.

We bought an LG Tromm washer and dryer in January of 2008. We have had nothing but problems with BOTH units. We bought at Home Depot, and contacted LG on our first problem of the dryer not drying. An LG tech came out in February and said that we installed it incorrectly. We did NOT install it--it was a company that HomeDepot contracts with.

My husband and I bought the LG front load washer and dryer in March of 2006. By September of 2006 I noticed what appeared to be grease spots on my husbands work shirts. I washed them agian and the stains did not come out. The work shirts were brand new, so the stains came from washing them. I had three service visits between October 2006 and January 2007. Each time the technician told me something new that I should try: rinse the tub with vinegar; do not use fabric softener (never did anyway); use only a tablespoon of detergent. None of these things worked.

Purchased an expensive LG Tromm washer/dryer set. Our clothes and towels always smell musty and awful no matter what we do. It takes hours to properly dry a load. These machines are JUNK! We paid cash for them that we saved up for and now we are stuck with them! If there was a law suit brought against them I would definately support it!

Purchase the LG Tromm Front Loading Washer WM2487HRM & Dryer on 10/7/2006. The front control panels are defective, All the White decal lettering that marks temperature, spin speed, etc. is comes off with a plain dry cloth. Its impossible at this point to tell what settings you the machines on. LG claims its cosmetic and will not take any responsibility. $2800 for crap1

In August of 2006 we splurged and bought the LG TROMM washer/dryer set from Home Depot. With four children we thought it would be worth it to have the bigger capacity items. Within the first six months of use the washing machine started leaking during some cycles. This continues today. No service person has been able to find a cause for it, though, and it makes no sense that it only happens once in a while.

We purchased an LG Waher and Dryer and Dishwasher a year and a two months ago. The washer broke a week ago and the serviceman came yesterday and said that he could not find anything wrong with it. First load I tried to wash after he left, the machine stopped and I got an error message.

In June of 2003 we purchased an LG WM1932CW washing machine from Best Buy. It worked well enough except for the moldy smell it left on our clothes from time to time. After doing some research on the internet, we discovered that the door must be left open at all times when it is not in use. With that handled all was fine until we started getting LE error codes and then a CE error code that tripped the breaker; it would not work at all after that. We called LG on 03-29-08 and was told that this was not a warranty problem and they refered us to a local authorized service center (Marks Service Pro of Spencer, WI ), who sent a tech out that day. He determined that it was the main board and the hall sensor. He ordered the parts and said that it could take up to two weeks for them to come in.

Wow Wish I had read this before we bought the LG washer and dryer. We have the leak the smell and the burn marks in the dryer. Home depot should look out for us by providing some quality in there items they sell.Guess we all learnt a lesson I would hope.

My husband and I bought a LG Tromm Front loader washer and dryer March of 06 from Home Depot. When we bought the washer and dryer we told the kid that we wanted the extended service plan since we were spending so much ($2300.00). Plus we bought a hot water tank. So all together we sent 2400.00 that day in Home Depot. After having the washer and dryer for one year and 2mos the washer would not spin the water out of the clothes, so I called Home Depot they told me i would have to call LG so i did that got the run around they said if i got a service plan with Home Depot i would have to call them.

This is a serious loss of money because of the purchase and a continuous loss of money when having to re-wash and re-dry clothing or else be embarrassed by wearing foul smelling clothes or offering your guests foul smelling towels.

Warranty service is terrible. Every company that services their washer and dryers are refusing to provide warranty service. This is deceptive.

The smell of foul water is the problem. I shouldn't have to run an empty washer with bleach to try and get the odor out. The purpose of buying a front loader is to save time and water, not to use more. Of course the company says nothing and Best Buy still sells them. Yes, a 1,000 dollar mistake.

I want to thank all of you for voicing your complaints. I was able to diagnose and fix my problem without calling a service company. I figured out the odor issue on my own very quickly, because I had a front loader before. You definitely have to keep the door open when not in use. Problem solved.

Purchased a front load washer March 2006. The first load washed caused the full bottle of washing liquid to fall off the top of the washer, bust and splatter all over the walls of my new laundry room. Put off calling for service because my husband continued to try and level the footings. After an entire year of trying, called LG to request service. No longer under warrenty. LG referred us to a local applicance service company. They charged a $75 trip fee to tell us their was nothing he could do about it. I can't run the washing machine when guests are over because it is too loud due to bouncing on the laundry room floor and echoing throughout my nice, new home.

LG WM2277 has leaked water since purchased. LG customer service instructed that it was too much detergent or incorrect detergent. Have always used HE Tide and also the recommended amount. It started leaking out front but now leaks out back vent and is an inch on the floor. We splurged on the set when we purchased it from Best Buy. After no results from LG we went to BB store where it was purchased. They said since it was one week over a year, that they could not do anything either. I am sure it is not the detergent since it is HE. The last time it ran was only a rinse spin cycle and leaked everywhere. THERE WAS NO DETERGENT in the machine. A lot of money for something that doesn't work correctly.

We purchased the TROMM series washer and dryer. The first thing I noticed is that a regular load of laundry rarely takes under 50+ minutes on the normal setting. Sanitary mode can take over 2 hours to run. All of my whites and lights are dingy and grey. I have ruined all of my children's baby clothes and had to replace countless shirts, blankets, socks, etc. On occasion, the washer has actually stained clothing with yellow or greasy stains on clothing that was stainless previous to wash. The dryer sensor rarely actually dries the clothing fully so that you have to keep running it. We also have had issues with error codes on the display. THESE MACHINES ARE LEMONS!

I purchased a LG washer on 8/14/07 from home depot. I washed 1 load and got an error message. I called home depot and was informed that they would not repair or refund my money, or trade. They told me to call LG who gave me the run around. It took to sept 20 to get a repair man to fix it. Now it is leaking water and it's been 2 weeks to get an appt. It was for Friday, 3/7/08 and they did not come and did not call.

I would never buy an LG product again! I bought the LG front loader washer and dryer WM2077CW. They do not sell extended warranties, and they do not service you like all other appliance brands. Try contacting the company 800-243-0000 and ask questions before you buy their product. They are not customer service friendly! As a consumer, LG company and products do not compare to GE,Sears,and KitchenAid!

I purchased the high-end LG front load washer and dryer from Home Depot. I can sum up the whole thing in one word: JUNK. If you read the reports on LG and still buy, shame on you. If there is a class action suite filed, I would join in a heart beat.

I have had the smell problem with my LG WM2277Hw front loader. I have found the trick to cleaning it so you won't have to have smelly clothes. I know you say if I spent all this money I shouldn't have to clean it, but I can't afford to but a new one so I do the best I can. After you finish washing all of your clothes, take a dry towel and dry the inside of the gray rubber part just inside the door--go all the way around. Then get a Q-tip and clean out the three or four little holes in the gray rubber part. Then I usually leave the door open all night to dry up any excess water. Then get a big bowl and at the bottom of the washing machine there is a compartment to open and take the tube out and pull the cap off of it and drain that water until it stops. Mine usually goes about a half of pitcher. After that, unscrew the black thing inside and remove any pens or change from that compartment. I dry mine after all my washing is done, and I don't get the smell anymore. Hope this will help some of y'all.

I purchased an LG Tromm Front loading Washer and Dryer from PC Richards and Sons approx a year and a half ago. Right from the start the washer screen read "Check drain hose" and would not allow the washer to run from day one. So here we have a new $2,000 set up that I can't use yet. PC Richards tells me that it may take a little while longer than other companies because LG is in Japan and they need authorization from them only. This went on for about 1 week but luckily I knew someone at PC Richards who worked very hard for me and finally got the machine swapped out.

I can't believe all the comments on the web about these machines. They are a rip off and what can be done????

I purchased a LG front load washer at the Robert Stevens store in April of 2007. Within 2 weeks of purchase there was an error code on the machine 15 mins before completion and the machine would stop before completing the rinse/spin cycle. I would turn the machine off and hit spin cycle for it to complete what it was doing. On the 1st few occasions it would work, but after a week or 2 nothing I did would make the machine complete its spin so I checked the receipt to see their return policy but it had nothing. This is when I called Roberts Stevens, 31 days after purchase. I was told that I missed out because the purchase exceeded the 30 day window and there is nothing they can do. I explaind to them that it is not stated on their receipt and was told it's pasted somewhere in the store.

I purchased an LG Tromm washer and dryer in October 2006 from Home Depot. The LG's have been HORRIBLE. The washer shakes horribly. I was told to strengthen the floor. (Would have been nice to know before I bought it.) I have a hortendous moldy smell all of the time. The dryer never dries. We have to run the dryer multiple times to get clothes dry. LG says this is normal as does the repair man. LG is bad, and Home Depot has lost my trust.

I purchased an LG WM1814CW front loading washing machine and an LG DLG2524W front loading dryer from Home Depot in March 2006. After reading the postings on the website, now I know why my towels never smell clean and the washing machine itself smells moldy. My biggest problem is the dryer burns articles made with thinner material. The burn marks are the same now as they were before the drum was replaced. The burn marks show up after about 10-11 months of use, and are small, chevron shaped burns. I feel somewhat lucky compared to others, but I will not buy anymore LG products.

I bought an LG WM2277HW and am having the bad smell and turning clothes from white to gray. I called LG, they suggested I go buy a product called Whirlout, they sell it at Home Depot and run it though 2 hot cycles because I have detergent build up. I am willing to try anything not to lose anymore whites. Way to much work for me. I will never buy LG or front loading again. It I hadn't spent this money I would be replacing them, but I can't afford to.

We purchased a set of the LG Tromm washer and dryer in March of '07. Almost immediately we noticed a very moldy smell in the washer, plus it vibrated when spinning. The dryer did not completely dry the loads and needed to run on a double cycle each time I used it. I called 2 repair companies, who came out and checked both units. Each said that there was nothing wrong with them and that my complaints were typical problems associated with front loading washers and that the dryers, being made overseas, were calibrated to different drying standards. I've been told that I have to do weekly or monthly clorox wash cycles and, then go through several steps to drain the unit afterwards to keep the mold down. Had I been told when was looking at these units that this was what I would have to put up with, I never would have bought them, especially for what they cost.

My wife and I bought the front loading LG TROMM washer and dryer in late 2006 from HHGregg. We splurged but felt it was time for a nice set of machines that we could keep for a long time and wanted to have nice machines to fit our new home. BIG mistake! Our clothes smell like mildew terribly. I have had to purchase all new T-shirts and and socks because of the stench. My wife leaves the door open to the washer after every load, and she runs vinegar cycles with no clothes a few times a week. This is insane. It gets worse! The dryer takes hours to dry a load. The cooling light is on 24/7 no matter what setting you use. If you put it on auto, it shuts off in 10 minutes, and the clothes are soaked. I have shortened the dryer hose, cleaned it many times and nothing fixes it. We constantly have baskets full of dirty clothes because we can never get it caught up with two children and our own clothes. Then remember if you do finally get them dry and wear the clothes, if you perspire or get warm in them you get a terrible musty smell coming from your shirts. It's sick, really.

This LG washing machine was purchased three years ago and has been out of service approximately 11 months since purchase, with many repairs. This last repair was done 24 hours ago, and again the machine is not working after being broken for close to three months this last time. I wrote to LG on December 20th and have not had the courtesy of a reply. I am now going to the Better Business Bureau for the State of Arizona.

I bought a brand new LG front load washing machine on August 15, 2007 at the cost of $900 and have had to call for repair 3 times for the same problem. I haven't been able to use the machine since the begining of November. After 5 visits and 3 parts being replaced the machine still does not work. When I contact LG they just say that they will send someone else out to fix the problem. LG 's policy states that if a machine has to be repaired 3 times they will replace it but haven't done so in this case.

I bought an LG front loading washer WM2277HS in May 2006. I had the machine for less than 1 month and noticed a mystery stain on new light, colored shirts with the first wash. Thought this was from dryer sheets so switched to liquid fabric softener. Exchanged clothes for exact same thing, washed the first time & again notice mystery stain (resembles clear grease stain) and I thought this time it was the fabric the clothes were made from. After several months, I noticed my white wash clothes slowly turning grey and I thought my husband was using them to wipe his work boots but he swore he wasn't. After about a year, more mystery stains and ruined clothes that were grey, so I did a search on the internet and found others having same problem. I emailed LG and got same canned reply that I had not been following manufacturer recommendations so I did what they said to do, wipe the seal after use, run bleach cycle once a week, drain system and clean filter, etc. I bought new washclothes & after a month, noticed them turning grey! I sold the stupid machine & matching dryer and bought a Maytag top loader. As of today, I have had it for 2 days and my clothes already look cleaner, and are much softer (didn't realize this issue until my new Maytag washer and dryer set). I also noticed with my new Maytag set that I can have a load washed and almost dried in the same time it took to wash a load in the LG. Didn't realize this inconvenience until now.

This washer is horribel. My clothes smell better dirty than washed. Black mold breeds in the front drum, I have to peel it back and wipe. I can't reach all of it, I've tried bleach, baking soda, vinegar, etc. As soon as you put a towel to your face after a hot shower, You have to take another one to get moldy spore smell off your skin.

I purchased a new LG washer and dryer in late 2007. From the first load, the washer spin cycle shakes the whole house. We can feel the vibration all over the house. Can't keep this up. May cause structural damage if something is not done.

My LG washing machine (Model 9031) and dryer are not working.

For those of you with issues regarding mold, smell, etc with LG frontload washers ... here is the solution. Leave the door open when not in use. The difference between front load and top load washers is that front loads seal when the door is closed. This doesn't allow moisture to evaporate. I have the lg tromm front load and have no issues with moldy smell since I started leaving the door open. I realize this may be an issue depending on where your machine is installed, and considering the price of these machines, shouldn't happen. Hopefully it will help someone. BTW, I do have a leak somewhere!

Clothes have to be washed numerous times to get them clean. This is time consuming and expensive. I had to design a small put to remove the water from the reservoir.

I bought the washer a year ago, and it has been out of service a total of 2 months in that time, starting with a pump replacement when it was one month old, various errors, leaks, and now the motor is gone. I have the same problems with odors that others do. I am taking LG and the dealer to small claims court.

We purchased the LG Washer/Dryer two months ago and after attempting to dry a few items only to have them come out hot and wetter than when they went in, we called a service representative. It took him three weeks to show up, only to tell me that I needed to have the machine totally full in order for it to dry, and that it would take around THREE HOURS to dry. This is normal? To wash my clothes it takes an hour and a half which is twice as long as a normal washer. I rang LG to demand a refund and they said they don't do refunds and to ring the store. I rang the store and they said to ring LG for a Refund Authority Number. I rang and got the same story again, ring the store. I wish I had researched this useless machine two months ago. I will never purchase another appliance from LG.

I bought an LG washing machine in 12/2005 and have had nothing but problems with it. There is mold in the washing machine seal, and it smells like mildew after you use it. I had the system board replaced 1.5 years after purchase (not under warranty), and now the engine is overloaded and needs repair again. It also leaks water at times. I have called LG to complain many times and they will do nothing for you. The washing maching is not even 2 years old yet! I do not recommend LG appliances.

I bought the LG Tromm front loader about a year and a half ago. I have had problems with it from the beginning. My biggest complaint is the dingy, gray-looking, stains. They are mostly noticeable on whites, but I have seen them on colors as well. Sometimes they are small hole size stains (like the size of the holes in the drum) but mostly large, splochy stains. I have four children ages 2-11. I have rarely had problems getting stains out of my clothes until now. The gray-looking stains DO NOT come out, period. I have been very patient from the start. I thought it was me because I was new to the front loaders. I tried everything suggested. I even stopped using fabric softener (non-concentrated). I tried using very little soap. I clean the unit regularly. I leave the door open when not used. I GIVE UP. It should not be such a hassle to do laundry. My next complaint is the smell. I have horrible smelling clothes and I hate the moldy-like smell in my towels (with or without softener). I tried more water, extra washes etc. They still stink. The repair men are nice but they admit they have no clue to the stains. They shrug their shoulders and guess like we all do. I'm going back to the traditional machines regardless of the so called perks about front loaders. I can't afford to toss 3 plus items (literally) of clothing per wash.

I bought a front loaded washing machine with the belief that the company has some good after sales support.

Lost over $2000 and money isn't easy to come by here!!

My LG Tromm frontloader washer machine smells like awful mildew it makes my clothes and my house smell like mildew. The washer machine is only 6 months old. I spent alot of money on my washer with the intention of having it for many years.