LG Washing Machines Reviews

The machine causes a bad smell. This is very well documented. I replaced the door seal after it failed (about 6 years of service). The buildup of scum and mildew over a large area of the seal not accessible to cleaning was somewhat shocking. The visible interior surface of the drum was also foul. It is not reasonably practical to keep this machine clean.

Doing a load of wash was an excruciating experience with our new top loading LG washer. Kept stopping, flashing uE or UE signals, requiring a load redistribution which many times did not work requiring more load redistribution! It took hours to do a load of wash, could not leave the house, not knowing how long it would take to complete the cycle. Every so often a load would run right through raising expectations that this washer was finally doing what it was supposed to be doing only to realize that dysfunction was the norm.

The washer goes unbalanced since I bought it new. I've called LG MULTIPLE TIMES and they have done nothing about it. They finally want to send out a repairman but per my research I have found out that the repairman will change my computer board and slow down the spin on my machine leaving my clothes wet still. This is not what I paid $700 for, it's deceptive trade practice. I've called Sears and LG both and neither is gonna stand behind their product. LG customer service is horrible and if you comment with a negative comment on their facebook page they will just remove it. If LG was a honest company they would leave THE NEGATIVE COMMENTS UNTIL THEY RESOLVE THE ISSUE.

4 months after purchase of this LG Top Load washer the basket bangs, slams, smashes like crazy. Have to shut it down each time. Will not level no matter what I have tried. Leveled all legs, machine etc. Tried spreading cloths around. Big loads, small, loads everything but the basket feels as if it's busted and floating. I tried calling LG, Sears, Kenmore etc. Of course everyone states that it's not warranted or under any type of recall. I paid about $1,000.00 for this plus $900 for the drier. I am forced to purchase another new one as I was completely scammed with this LG Top Load washer Inverter Direct Drive TrueBalance junk. Will never again purchase anything made by Sears, Kenmore or LG. Notice the big letters 10 YEAR WARRANTY!!! Another consumer marketing LG scam.

I just finished sorting socks and underwear that I washed today. Once again I am so angry that I purchased a LG top load washer. It has been a disappointment since the beginning. Today I found a pair of underwear that were ripped and tore and a sock that too was ripped and tore. Both had marks of rust on them also. This along with the fact that in order to get whites clean and jeans and work clothes I have to set the washer on SOAK, and push the button twice for "extra rinse" and a load of clothes usually takes anywhere from 2hrs - 2hr:20min. In the past I had taken jeans out of the washer after a normal wash cycle to hang on the line and there was still dry dirt in the creases. The main reason for purchasing this machine was because of its large capacity. Well that did me no good at all.

We purchased our home in 2/2015 which came with LG washing machine purchased in August 2013. Machine started showing UE/balance error by September. In first call to LG, we were told we needed to level machine. We did so, but machine was already leveled. Soon after, UE warnings began to appear during sheet washes and tub cleans. If we are not on top of the cycle, machine will run for hours spinning and then refilling then spinning again.

Bought LG (TrueBalance) machine 2 yrs. ago. It will NEVER stay balanced. I have called the company and their reps are so inexperienced and unhelpful (I think they read from a script). It runs and re-runs water. I have to stay right there watching it constantly!! Does not get clothes clean at all, even though it sometimes takes over 2 hours to do 1 load. Clothes are still pretty wet even when it completes. I wasted a lot of money on this machine and now need to re-purchase one that works properly. I don't even know what to do with it, I would never try to sell it to anyone else. It has been a nightmare and I have done everything I know to try and fix it. Would never recommend this machine to anyone.

Bought a set of LG products and Never AGAIN!!! I bought them both and about six months later, the washer literally burst open... from the inside out. The top portion with the lid and button flew off the machine and came back down crooked. It was a top loader. The top of the drum was facing the back of the machine. They came and replaced which took a month. One year later the new machine just stopped working while the tub was full of water. We put that one aside, thank god we planned ahead, and bought a second-hand washer and dryer.

LG washer bleach dispenser has rusted through and is getting rust on clothes. This is a poor product. In researching this issue this is a common issue with the LG washing machines. DO NOT BUY this product and "buyer beware". Probably should avoid all their other products when they don't want to do anything to correct their product problems.

I bought an LG front loading washer and dryer and have nothing but problems from the beginning with both. The washer will not use and flush the laundry detergent, hence the clothes smell as dirty as when I began. The dryer shows incorrect time, ie: 26 mins left but the time goes off in 4 mins, drying time takes a lot longer than my old one. Clearly disgusted with both.

I spent $800 for this machine and the clothes are absolutely filthy after washing with this machine. Like, I would have to take them to the coin laundromat. I am embarrassed to let guests use it. It is nasty. It gives me error messages of being unbalanced even when I am doing a tub clean cycle and there is no clothes in the machine at all. I've had the service people out 3 times. They did nothing. Finally LG decided that the problem could be fixed – the month after my year-long warranty expired. Now they want $200 to fix the same problem I was calling them about all year. I am so frustrated. I am going to throw away an $800 washing machine because it is absolutely disgusting.

Mold inside detergent, fabric softener, & bleach dispenser. Mold & smell around drum seal. Constantly have to run bleach with hot water through. Helps temporarily. Worse appliance I have ever owned. Will NEVER purchase LG again!

We bought our LG washer and dryer in 2010. The washer has a recall on it. Sears came out and supposedly repaired it with a software upgrade, but now instead of rocking like it was going to take off, it stops in the middle of cycle and we sometimes have to start the cycle 1 or 2 more times before it will finish washing. If that is not bad enough, our dryer also has the thumping problem and a warped drum.

We purchase our washing machine model #WM4270HWA in August 2015 and love it. However, the lettering on the front of the machine is now rubbing off (Dec). When I called the company (spoke to supervise) he said they would not do anything about it--that I would have to pay for service call and new panel myself. I am EXTREMELY disappointed with LG AND the service and attitude of the service people re this problem. You would never expect the lettering to come off an expensive machine such as this. I have had many washing machines over the years and this has never happened. I would never recommend an LG henceforth!!

After two years of purchasing, the units (LG Tromm) started giving error codes with the door. Several parts replaced, can't fix a washer that cost $ 800.00. It has to be a way at least to fix and not to deceive customers like this.

Did a large kitchen remodel about 3 yrs ago and bought all brand new top-of-the-line LG appliances... It has been a nightmare with every single appliance from about the first week through the first 2 yrs. Let me begin by saying that I traveled about 10 months straight every year and only home for the holidays. I live alone. My appliances get very very little use.

My home warranty company TotalProtect Home Warranty (Cross Country Home Services) came out to repair our washer. They discovered an LG Recall from the US Consumer Product Safety Commission and refused to make repairs because it was under recall. So, LG was responsible for repairing it. The recall stated the washer becomes unbalanced and causes personal injury and property damage. Luckily my washer just broke. It has been 3 months and multiple LG repair companies later and LG has not repaired our washer.

We bought an LG top loading washing machine in July of 2014. Initially, everything seemed to be okay, but after the warranty expired, the machine started showing the "ue" code. We tried everything the owner's manual suggested to no avail. I contacted the LG service center and was told that it would cost 224.94 for a one time repair. That would have been acceptable, except that LG wanted the payment "upfront"! Now, I don't know of any business that requires upfront payment, except for special orders. We ended up calling a local service company for service. We will see how that plays out. He is scheduled for about two weeks. I will never buy an LG appliance again.

We purchased a LG Red Washer and dryer front loading machines with two WDP4R Red pedestal. WM2650HRA washer and DLEX2650R dryer in 01/18/13 with just a few days of delivery we noticed the drum wobbled and didn't seem to balance well. So we called Home Depot where we had purchased them and they sent out a repairman who told us after getting rid of our 29 year old washer that we had a lot to learn about the new washer and dryers. What an understatement that turned out to be. He told my wife we would have to learn to sort clothing by texture as well as color, in order to get the tub to not wobble as much. I couldn't believe he said that and went on to say I have a lot to learn and stated we as consumer have been ripped off.

What a disappointment!! A few years back my husband and I purchased new LG appliances for the kitchen and also a washer and dryer - all LG products. Paid a PREMIUM price - all the bells and whistles. From day one there has been nothing but headaches with every item we purchased. From the interior finish in the oven flaking (LG and Home Depot would do NOTHING to help us. We had to purchase new range!!), to the microwave falling apart, the drying faulting out and now this horrible washing machine!!

Just over ownership of 1 year (when warranty ends). The bleach cup developed corrosion all around it dripping rust water into my clothes making the washer unusable. I wipe this area off every time I use bleach. Called customer service and they told me that I must not be wiping the bleach off when I spill it. This seems to be an issue with many customers, but still no recall. Also, purchased a 50" OLED TV that stopped working 1 week after use. Will NEVER buy LG again. They used to be a reliable company but now they are the one to avoid at all cost.

I bought a front load LG washer about 4 years ago to replace my 15 year old Whirlpool washer which was still working. Now in the past month the washer started making a loud noise during all cycles of the spin including slow and fast spin. Contacted LG who sent a tech and they said it is the outside drum and bearing which will be over a 400 dollar repair.

Please steer clear of this product. It is a nightmare to do laundry. Continually says it's "uneven" and runs more and more water to try and balance itself. Unless you have hours to devote to one load of laundry, get another brand. I personally cannot understand the people I call at LG help desk; definite language barrier. This washer apparently is ultra sensitive to a sock or some other small item being on the edge and I'm constantly rearranging clothes to try and get it to finish. Worst appliance I've ever owned and I'm in my sixties.

Did research when we built our new home on 2014 for a new washer and dryer... LG reviews seemed good. We were dead wrong. We have a top loading washer and matching dryer. This washer is ridiculous beyond compare. Clothes never seem clean, but the worst part is it is constantly unbalancing and using up tons of power and water. LG support said nothing they can do... WHAT??? The dryer, I have yet to have ONE SINGLE LOAD completely dry my clothes without having to restart it at least an additional cycle. I can't believe LG gets away with making a product so lame. STAY FAR, FAR, FAR AWAY!!! No stars is what their products deserve.

much, just to check it out.. So I said the hell with it. I will buy a new one and not a LG. So I bought a Samsung top loader. So I will check out the old washer. I did. I found out what was wrong with it. I took the ft. cover off and the bottom right came off the tub. So found out what was wrong. The dummies that made this washer should have put washers on the bolts that hold the weights on. It's made like, you screw the bolt in this plastic thing that spreads open. In wear, it comes off. If they had used a washer on it, it would not done this. So I feel the washer is a piece of crap. Never to buy a LG washer again.

Purchased a LG top loading washer from Best Buy. Buying experience was positive with quick delivery and setup. After one year, washer has started leaking or rather pouring water out of the bottom of the washer. Additionally, the clothes do not get clean. I purchased the washer to handle larger loads like comforters, but it can't even clean a load of towels. I do not like that the washer decides how much water is needed to clean the clothes.

Earlier this year we purchased a new LG Washer (WM4270HWA) and Dryer (DLEX4270W) through The Home Depot. The washer was delivered and installed in our home on Feb 21st, 2015. The dryer arrived on March 2nd. Both machines operated beautifully for about 8 months. They are MUCH quieter than our previous 20+ year old machines, have a nice feature set, and save water. However, in early October, the washing machine developed a leak and dumped a LOT of water. Fortunately, we had taken the precaution of placing the washer in an overflow pan, so there was no apparent damage to our home. I initially contacted LG warranty support to have the washing machine fixed on October 6th, 2015. On the good side, I found their representatives to be quick to answer my phone calls and they were always courteous. On the bad side, they are completely ineffective and incompetent. Ultimately, I fixed it myself.

I bought an LG washer/Dryer July this year (2015). The water pump sprang a leak. Went online and submitted for repair. Got a local appliance place to fix it. Talked to rep from local shop, said they couldn't get LG parts to answer or return call for 2 days. At this point I haven't had a washing machine for 6 days. I called LG rep to contact local rep and get this taken care of. If LG does get it shipped by tomorrow, Friday fall on a holiday. Local dealer won't get the part until next Monday the 4th of Jan. 2016. This will be going on 2 weeks without a washer. This is unreasonable to me. I went with an LG product because of the Quality and support that I haven't received as of yet. I would hope that a senior representative would read this. Unsatisfied Customer!

Just out of warranty, the bleach dispenser began to rust around the edges of the intake port. Do your internet research on this model before buying... This has happened to others.

Purchased LG washing machine (WT5070CW-top loader) for nearly $1,000. Machine started rusting around the bleach dispenser. Researched issue and apparently this is a problem for many customers. Customer service appears to be a call center in India. They told me that there were LG models recalled for this same issue, but not my model and that it must be my fault that this issue occurred. Rust stain spreads each time I use machine so that eventually it will ruin my clothes if I keep using it. Very disappointing.

Purchased 11/2014. I had three repair calls with one replacing a motor. Energy efficient, it's not. More money spent on detergents, water electricity and the guilt of wearing 1\2 clean clothes to my satisfaction. Looking for new washer.

Washing Machine Model WT1101CW - There are several issues, the top being that the washer does a poor job of cleaning clothes. I've had to soak white shirts in bleach to get out normal dirt. I've had to wash clothes twice and three times to get them to even smell clean. I had a 20 year old Maytag prior to the LG and I'm ready to get rid of this one after only having it 3 months. A second issue is that it leaves a full tray of water in the dispenser after the cycle is completed. I have to dump out the water every time. I called for service and they will not come out for that issue - stating that they only respond to technical issues and that's not technical. What??? I've followed all of their instructions - and even called them 2 weeks after having the machine. No response from LG.

This machine has cost me hundreds of hours babysitting it. It will not finish a load on time nor does it ever complete a spin cycle without reloading it or taking items out, and trying over and over to balance it... I must say I HATE this machine and would strongly advise no one to purchase it. It is a waste of money and time. My energy bill has increased since this machine has come into my home, along with my water usage... Never again will I buy a LG.

Almost every load we do whether it's a big load or small, light stuff or bulky, the "UE" error light comes on. Sometimes it is on while the machine is still filling or rinsing. Sometimes it is on and the machine has come to a stop. You can never predict when a load or which load this is going to happen to. The bottom line is it can take a whole day to finish a couple of loads. Today we did two load. Total time from start to finish was a little over five hours!! Supposedly, you can pause the cycle and redistribute the load manually and that will cure the problem. Yeah, it will for about 5 minutes until the "UE" comes on again! Knowing what we know now and having suffered with this for two years, we would NEVER buy another LG HE washing machine. If the damn thing wasn't so expensive, we would have gotten rid of it a long time ago. It's so bad now though that we are probably going to do just that - get rid of the thing.

LG makes it difficult for repairmen to buy parts. This forces you to use their customer service. I understand the rationale in this, it can help the company ensure the machine gets fixed by an LG approved repairman. Having said this, the LG customer service is based in the Philippines. I don't blame the workers there who are trying their best, however, their training and product knowledge is so limited they are unable to think rationally about a course of action for my problem. I can't prove this, but it seemed that my calls with questions about my LG washer-dryer (which broke 5 times in 2 years) prompted the service centre to consult a script instead of thinking and answering.

After using LG washer WM4270HWA several months, the ink writing is coming off from the washer's front panel and front panel buttons. Please look at the attached picture. The panel was not cleaned using any cleaners. The only explanation is there can be some detergent residue on the fingers after loading the detergent (coming from the detergent bottle or cup). It will dissolve the ink.

Purchased front loading LG washer and dryer in Dec 2011. In Feb of 2015 (just over 3 years old), the tub seal around the door developed a hole and was leaking water all over the floor. I went online to discover this problem was chronic. Replaced Rubber tub door seal, but developed leak AGAIN just 10 mos later. Called LG, but they refused to do anything because out of warranty. I am unable to justify pouring any more money into what I believe to be defective product and have decided to simply buy a new washer. LG brand is unreliable and defective. Just go online and look at replacement of "Rubber Boot Seal, AKA Rubber Bellows, AKA Tub Door Seal".

On November of 2011 I bought a top load LG washer, model WT5001CW. It worked great until a few months ago when the bleach dispenser area has begun to rot. It is so bad that the entire area where the bleach goes has come off the hinges and is just dangling off the base. When I contacted LG, I was told that the warranty did not cover cosmetic issues. When I asked to speak with a manager and explain that this more than a cosmetic issue, this is a manufactured defect! I was told that my case would be reviewed and they would get back with as soon as they made a decision. Two months later, I am yet to hear from them. This company needs to take responsibility for the manufacturing of their products.

We purchased an LG Front Load Washing Machine, was purchased two years ago from Best Buy. LG warranties their products for one year. I should have known better with the recalls on their inferior products. We were washing last week and out of nowhere our machine sounded as though it was going to knock our house down. We stopped the machine and I started looking at everything. I finally turned it over and the concrete counterweight had broken loose leaving broken concrete and parts on the floor. Contacted LG and they did not stand behind their product. They can send out a repairman for $225 to tell us the machine is not repairable. We had our own repairman come out and take a look and the parts are $700 for a $900 machine. Thanks LG, another quality S. Korean product.

This is the absolutely worst washer we have ever purchased!! The clothes come out smelling bad, and do not even look clean! Takes 3 times the water than our old Sears Washer that gave us good service and clean smelling and looking clothes for 10 yrs. After several calls to both LG and Home Depot we got nowhere! Can barely understand the LG people, they speak with a very thick accent from China or somewhere. Home Depot could care less, Manager never even bothered to return our call, just got a sales lady that could do nothing about the problem. Tried everything LG said to do, switch detergents, change cycles, change load size, use warmer water, use tub cleaner once a month, nothing worked!! You just get the runaround!!

It sounded like a train. The hold top came off. Damage my wall in my wash room.

I am in line with the numerous reviews I read concerning the quality of LG's product, specifically the model WT1101CW washing machine. Mine rarely completes a load, of any type, without giving the ue or UE error codes. And the machine programming is the most ridiculous thing I have ever seen. For example, when it finally does get to spinning good, it will stop only to restart so it can screw up. Maybe it is intentional. You can't rely on the machine to complete a load. You HAVE to babysit it and restart it up to several times for each load.

I bought this machine 3/10/2014. It has NEVER washed a load in less than 70 minutes. When I called a repairman he said, "You use well water. Use WARM WATER," which I do. He recommended a special detergent as well as a special washing machine cleaner, WHICH I tried with no improvement. If the machine is SUPPOSED to wash a load in 35 MINUTES, I EXPECT it to take APPROXIMATELY 35 minutes. If this machine hadn't been so expensive to buy, I would have it hauled to the dump.

In March 2009 I purchased an LG TROMM washer model WM2487HWM. I loved the washer and dryer. Until October 2012, the washer suddenly without any prior dripping warnings, developed a gushing leak when filling. I had a waterfall in my finished basement, the ceiling destroyed and furnishings soaked. The first floor where the washer was the hardwood flooring buckled a couple days later. I took it with a grain of salt, just clean it up and fix it. The part cost less than $10.00. There are YouTube videos to show you how to replace it. The hardest part of changing it was getting the heavy washer moved out to access the back to remove the cover.

We purchased this washer from Lowe's late June 2015. I could not believe this washer was doing such a poor job and tried different things "to make it work": smaller loads, bigger loads, use of different programs, temperatures, detergents, use of Laundry+System, loading in a way that would leave an empty space above the core of the machine...

We moved into a new house 5/2015, and as a "present" to ourselves, bought a brand new stackable LG washer and dryer that had been highly recommended in Consumer Reports. We bought LG 4.3 CF WM3370HWA and LG 7.4 CF DLEX3370W from Lowe's in Everett, WA. This is a front loader washer. From day ONE this washer would not get clothes clean. It does not matter if you use the recommended detergent (my previous ten-year-old Kenmore used whatever you wanted to put in it, and got things sparkling clean), doesn't matter if you add bleach. It won't do a small load, and we are a retired couple so we don't have huge loads! It also won't wash a load of sheets - it balls them into tiny balls. If you try to wash a mixed load with a couple towels, you repeatedly get the UE (uneven load error). I constantly am standing on my head rearranging a sopping wet heavy bunch of clothing. I NEVER had this before with my top loader Kenmore!

This is an update to my complaint to LG. After writing the letter to LG, I received a telephone call from their representative asking me for a copy of my original sales receipt. I submitted a copy to them via an email attachment and within a few minutes, I received a return call from the same representative indicating that LG would repair the washing machine at no cost to me. I negotiated a date and time with the representative and she indicated that their factory repair representative would arrive and repair my machine. He did arrive on time and replaced the complete top of the machine which was rusting along with the plastic insert for the bleach receiver. Both the lady on the telephone call and the repair man were very pleasant and professional. I am completely satisfied with their response.

Brand new LG washer & dryer arrived in less than perfect operating condition. LG could not care less. This is a really arrogant uncaring horrible outfit to deal with. They tell you their rules as they go along. You are treated like dirt and end up spending good money to be bullied by this dysfunctional bloviating giant. DO NOT BUY LG PRODUCTS unless you want to buy headaches. Cannot get service from them. It is almost 2 months since we got these malfunctioning machines and the service outfit has been here once and accomplished zilch. Getting them back is an exercise in futility. LG IS AN OUTFIT TO AVOID. Home Depot, where we purchased this junk should also be avoided. No one home to help a dissatisfied customer no matter how right one may be. I'm sure I'll end up in small claims court.

I have had this washer for 14 mos, am ready to take a hammer to it! Leaks all from under! Floor constantly wet, clothes are not clean and are wet when you put them in the dryer! HD offered me 100.00 to go towards another washer! Really! I just paid you 1800.00 for this set! Very upset and ready to cry because I cannot afford another washer! I will be glad to join a class action lawsuit against this company LG!!! I refuse to talk to a foreigner about my problem but will be glad to talk to my attorney!

Worst washer ever. I bought this machine and within 3 years I had to replace the main control board twice. I didn't even bother to call LG due to all the reviews and complaints on the web. Just this weekend went out and bought a Maytag washer. Hopefully this will be a lot better than the LG. Never buying a LG product ever again.

So I bought an LG Top Loading Washing Machine, Model # WT1101CW in June of 2014. After about 6 weeks the washing machine started getting uneven loads, on small batches, normal-sized batches, even just a table cloth and placemats. This now happens about 60% of the loads, if not more often. It fills with TONS of WATER multiple times in an attempt to balance an already balanced load (I take several minutes now to load the washer to make sure it's perfect) and has skyrocketed our water bill. High efficiency my rear end. I was in contact with LG and they said it's normal. Normal to have a high efficiency washer raise my water bill by 300%? NO thanks. NEVER buying an LG Washer ever again. Can I please have an old-fashioned, non-energy star washer that just works and cleans and has no computer parts in it?

The LG washer we purchased, while now out of warranty, is part of a recall for a potentially dangerous failure, where the drum spins unbalanced and out of control causing the whole machine to be violently tossed about. This has been a three week ordeal, so far. The service center has been very good but the part they need is on back-order, nationally. As of this morning 12/3/2015 I'm told by LG that they have an "anticipated" arrival date of the 12/16. LG's customer service manager tells me that we have no options other than wait.

We purchased an LG washer and dryer set at Home Depot and within two weeks and only a few washes the washer leaks from the front. We had to pay an LG technical person $145 to come to our house and tell us it was because we have a dog and he said even a single dog hair in the door seal will make the front door leak. If you own a dog - this is a really terrible option for a washer. Apparently you need to clean the rubber seals and door after every wash and it's virtually impossible to clean dog hair off of the rubber gasket in the front. It's still leaking and neither Home Depot or LG will take the product back. Too bad they can't at least pay for my water damaged floors. I can also add that the dryer is the noisiest I have ever owned. Also not recommending it. Maybe a Maytag from Sears next time?

I purchased several LG appliances. I have had nothing but trouble with them. When I call customer service they give me the runaround. The customer service agents are very difficult to understand. The agents I spoke with were from the Philippines. When I asked to speak with their supervisor, I was hung up on several times. After repeatedly trying to reach an executive customer service agent, I was transferred to someone who spoke english without an accent at all. They refused to help me with an obvious defective LG washing machine I purchased a couple years ago because I did not report the rust when I purchased the washing machine. The rust did not occur until two years of very careful use. They have refused to help in any way. I asked our appliance repairman to tell me what appliances he would never buy. NUMBER ONE on his list: LG! He says he gets more calls to repair LG appliances than all other brands combined!

Hundreds of thousands of these machines were recalled for going out of balance however mine was not the correct serial number even though it had the same problem. LG was useless at helping and none of the local service repair people would even touch an LG appliance unless they sold it themselves and even then they preferred not to work on them. I had to throw the washer away even though it was less than two years old (it started going uneven after 14 months so my one year warranty was no good). Never buy an LG anything.

We purchased the LG front loader washer & dryer for our daughter & son-in-law as a gift in 2012. It is only 3 years old & the washer start button does not work! They have been without a washer for weeks. This is ridiculous to have this happen with such a new expensive washer! Now the repairman said the part is on back order!!! OMG! LG should send them a new washing machine!! Needless to say, with a household of 3, there is a lot of laundry. On back order, how long will it take to get the part in?

Purchased top loading LG washing machine. Only two years old and it is rusting all around the bleach dispenser and starting to show in other areas as well. When I called to complain they said I must have spilled bleach around the area. I do not use it often but it is for BLEACH! Said it is a cosmetic issue and not covered! Ridiculous!

It's a terrible design flaw. Rust is on the hinges where no chlorine or detergent goes. I have pictures... Paint will not help. The entire under part of the area above the bin but connected to the place where you put detergent or bleach is completely rusted out and the metal is so bad. I can stick my finger through it. They sent me an email... "that the rust in your washing machine bleach dispenser is a result of the detergent or other additives being spilled that have not been wiped clean. Chlorine bleach is corrosive and will erode the finish if not cleaned immediately. If any spills should happen make sure to wipe it up immediately and the area cleaned with warm water and a soft cloth. Touch-up paint maybe use to cover the area, if not service may be necessary."

I just purchased LG Washing Machine (412 SS /12 KG). This washer has so many deficiency and crazy programs as it was designed by a kid. Its drum is NOT adjusted and leveled with rounded rubber in front of it. You will never see drum is hanging down. When started it doesn't release water, but it releases water in burst so many time and it waste so much time. Drum keeps turning without water or just barely wet for about 5-6 minutes, depend on its useless programs. Half of its programs are dedicated to Steam-Wash. So if you don't use Steam, half of its programs are completely useless, while they could have add just one steam-key as an option to all programs.

The inside drum of the washing machine starts hitting the body of the machine when rotating at high speed. The noise created is like very horrible. Also the customer care doesn't register the complaint. They provide useless solutions. Neither do they send any technician.

I purchased an LG washer and matching dryer in April of 2014 from Best Buy. I was drawn to it because of the see through glass design. I thought they were cool looking. The salesman pitched it as a top of the line product, I fell for it :-( I cry every time I start to do laundry. My clothes NEVER come out clean. Some of it comes out of the washer dry! This is the worst purchase I have ever made. My old washer did a perfect job and I wish I hadn't purchased this crap. I'm out $1600.00 for something I thought would be amazing. I spent a ton of money for dirty clothes. Best Buy came out to repair it, they said the motherboard needs to be replaced. After reading these reviews I'm not hopeful at all. Don't fall for LG "smart technology". This washer is crap!

I bought the washer in June of 2013 and had issues right away. It would never put in enough water to get the clothes clean. My husband works with cattle and his clothes get dirty. After the Heavy Duty cycle, the clothes would come out with mud. Always have to use the Bulky/Bedding cycle. Machine would freeze up and finally wouldn't reset.

I have top load LG smart drum - worst washer ever. UE ERROR CODE unbalanced load. Takes all day to do 2 loads because machine has to be babysat - it continually fills with water to balance load. Also it does not clean clothes well. The technician said it does not clean clothes well because I have well water (it is filtered and very clean water) and said that this washer would not work unless I did very large loads. He said 5 towels at one time not enough. Also LG will not do anything about it unless it is deemed un-repairable. Their technicians are trained with a list of excuses not to deem un-repairable as you can see above. I offer LG the machine back for free if they put it in a LG executive's home - to see if they could use it properly. They said no.

LG is making it very difficult for me to get anything done. My top loader has rust all around the bleach cup and the underside or seam where top meets the bottom panels. I see other people have this issue too!! I have never in all my life seen a washing machine get rust like this. Not to mention there was a recall on it with a Do Not Sell order attached that I was never informed about. I feel they should either take the machine back and replace or refund our money!!! I am waiting on a response after sending pictures and a proof of purchase to them via email. I registered the machine when I bought it, so they would have my info, yet I still have to prove to them I bought it!!! Go figure???!!!

I bought this machine in June 2014 and after about 1 year of use it constantly goes off balance. It takes all day to do a load of clothes. Honestly do not buy an LG washer. This is the worst item I think I've ever purchased. So very upset with this. Take it off the market!!!

True Balance is HORRIBLE. Just as many other reviewers said, the balancing feature on this machine is a total nightmare. Do NOT buy an LG washing machine. In fact, I am so frustrated, I will never buy LG anything. Ever.

Be aware that the LG front end load washing machines model WM0642HW only last 5-7 years compared with top load washers' 10-15 years. My wife & I made a major error by purchasing our first front end load washer that broke after 5 years. Previously for the past 30 years we have had 2 Maytag top loaders (15 years each). Specifically, the horizontal pressure on the wash tank bearings results in the failure of the bearings and the rotor assembly. These are parts that total nearly $100.00. However, the service requires at least 3-4 hours of repair, which is nearly $500.00. In summary, never purchase a LG front end load washer.

Bought the WT110C top load with the front panel. Had it for a year now. Beautiful machine. Too bad it takes days to do a load because the machine won't stay balanced. You can babysit this thing for hours trying to get it through a spin cycle. Doesn't matter how you load it, small loads, big ones, mixed clothes, bulky bedding, on and on. I have tried every mode, trick, time, spin mode combination there is and still the dreaded "UE" code comes on. Occasionally it will make it through a load and when it does the heavens part and the angels sing and I feel like a winner. If you like to spend hours doing laundry and praying over a washer, this is the machine for you. LG needs to stick to cell phones.

LG wt5480cw top load washer - We bought what we thought large cap. top load not cheap washer. We have had it for a year and cannot wash hardly any load-large bedding or just towels without it having a balance problem and it stopping and refilling and trying again. The loads can take several hours if you do not stand there and keep trying to re-shift clothes. We have an extended warranty which we are sorry to have as we are close to accepting our loss and getting a standard machine as our old Kenmore never had this problem for 15 yrs. What can we do?

Suddenly my less-than-3 month old, top of the line LG 4.5 Steam Washer started spewing water all over the floor. Called, got questioned about "using too much soap" (I don't). Got repair referral, they came, and a rubber hose inside had burst. OK, order a new one "to be overnighted" but hey, guess what? It's on back-order and not due in for weeks. Called LG and got the run-around and an offer of $ for the laundromat. She basically admitted it's a bad part, and is back-ordered because everyone needs it. So, I'd say don't buy one because not only do they break, the company doesn't stand behind its product.

The entire underside of the washer has rusted. We do not use the bleach cup as many have noted that area rusting. Now the rust is getting on my clothes. The paint job was very poor. Support personnel have no concern and will not help us at all!!!

I purchased an LG washer in July now having nothing but problems with uneven loads and my whites turning yellow. Repair guy seemed agitated he had to come repair my machine which he did not do. He turned the machine on and then started complaining about LG washers and this same problem and left my load of sopping wet sheets in washer and said ordered parts will be back on in a week to fix. So what am I supposed to do with the wet clothes leave them in there to smell up my new washer? Not happy. Want a replacement or monies returned.

LG smartdrum inverter washing machine - The machine just does not rinse out the dirt from the clothes. It leaves lines of loose dirt all through the clothes where it has spun out the water and not adequately rinsed them. I have never ever been this disappointed with a product. I will not recommend this machine to anyone and if I could afford to replace it I would. It takes at least 2 full wash cycles to remove some of the loose dirt, the second with no detergent.

So the LG WM0642H was a highly rated washing machine by Consumer Reports. Well after 5 years it stopped working. I don't think that a highly rated machine should die after 5 years. I am in the process of trying to get it fixed and hopefully will be able to do so. I don't plan on buying anymore LG appliances and more.

Couldn't agree with James of Dover, DE more. Good stuff, James. Didn't think I'd ever be laughing so hard about my Awful LG washer. From the day it arrived, it has controlled, taunted and frustrated me to no end. One load "cycle" averages about 24 hours and three check ins on my part. Considering a washboard as a replacement, to save time, effort and aggravation. And frankly, the matching dryer isn't much better as it almost invariably "dries" clothes down to damp, at which point I have to start it again to wring out the last ten minutes of time needed to get to dry. Stingy machines with no redeeming qualities. Steer clear.

I purchased an LG front load washer about 6 months ago from Sears. It began leaking from the bottom within 3 months of purchase. I called LG and after 5 hours of run around through their customer service. Customer service reps are all from India or Philippines. They have no idea what you are saying. They email you videos to watch on how to clean your machine. Finally after I lost my temper they set up an appointment for a tech to come out. We will see what happens. This leak is substantial and has caused major water damage and possibly mold to the walls and floor. Has destroyed the item stored within 6 feet of the washer. I would have called sooner but instead I thought the pipes in my walls or slab leak. After turning the water off to my home I discovered it was my brand new washing machine.

I purchased an LG washing machine model # WT1101CW. I've hated it since I got it home and started using it (9 months ago). It does wash the clothes fine, but then it attempts to spin dry, and there is the problem. The machine will sense that is out of balance (even just a little bit) and it re-fill the drum with water and agitate trying to balance the load. The clothes only get tied in knots through the agitation process. When it tries to spin dry again, it's even worse. By the time the machine has stopped trying to spin dry, your clothes are sopping wet and tied in knots. Average time to wash, AND SPIN DRY a load of clothes, 2 - 4 hours, and several tubs of water (not very water or energy efficient).

My front loading washer leaks from the front. Since it is still under the 1 year warranty they sent a technician out, who told me that I have to clean the door of the washer after each use (which I do). Then, they charged me $110 for the visit because "it was not a mechanical problem". They never told me that I would be charged for the visit until after the visit.

Well, I have never been more disappointed in an appliance before. This machine has not worked since day one, but more importantly has cost me an inordinate amount of money based on my water bills. It took me several months to figure out why I was paying hundreds extra on my water bill. Granted, I live in a neighborhood that is overcharged for water. This washer consistently has an error of an uneven load (UE), even when I have all similar clothing in the washing machine. It continues to refill and refill and refill for hours before stopping. In addition, it is not even warm or hot water, but always cold. In addition, when I try to use a lower spin on delicate clothing, it continues to spin ferociously. To make matters worse, it will absolutely not wash a handful of items and forces you to use a large load. So if you have a handful of delicates you absolutely will not ever, ever be able to wash them.

LG washer bleach dispenser has rusted through and is getting rust on clothes. Bought at Nebraska Furniture Mart in Omaha - they will not help. Bought extended warranty - they say rust is excluded. Called manufacturer - they hung up on me twice!!!

I had to call 3x and each time I was put on hold for at least 20 minutes while they looked up information. The info is easily found on their site. Needless to say, the site says, "Hazard: An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area." LG is telling me to wait until I have a problem then call. All 3 agents told me the same thing. I thought the point of a recall is to prevent a known issue. Not with LG. I will never buy another LG product, not after the time I've spent trying to prevent me or my family from being possibly hurt.

Steam washer Model #WM2688 - My son gave me an LG Tromm washer and dryer set for a Mother’s Day/Birthday present in 2008 and I was thrilled! In the beginning it was so quiet I wasn't sure it was running! About 6 months ago I noticed it was getting a bit noisier. Then it suddenly started rocking during the spin cycle. My husband checked it for level and it was perfect. We manually changed the spin cycle to Medium in hopes it would no rock during the spin cycle. It got progressively louder as time went on. I want to add that there are only two of us and we do 4-5 loads of laundry per week.

The worst waste of money and there is nothing I can do about it now. Bought it a year ago because it fit in a small area of my kitchen. Reads, "Hold 3 seconds for extra functions" but nothing happens. Stuck with limited functions. Normal cycle over an hour plus. Dirty clothes come out and holes showing up. I feel tricked by LG quality claims. Do not buy this washer.

Tried to use the "smart diagnosis". What a joke. Person in customer service no help at all. I cannot do a load no matter how big or small without standing in front of the machine as it randomly is "unbalanced" and tries to correct by adding more water (over and over). I have to keep opening it and re-arranging the load. Which in any other machine wouldn't need to be balanced. I spread everything evenly and carefully at the beginning of each load, but it doesn't matter. WORST washing machine I have ever owned!!!

Three years ago I purchased the LG WT4870C washer -- a "He" top loader with stainless tub. It's been less than a satisfying experience owning it. The unit flashes the "IE" error code on virtually every load of laundry. Since my washer is in the basement, I'm blissfully unaware of the error code. So, the wash cycle practically never finished when I expect; I've come to count on it taking twice as long to do laundry as it should. The IE error code indicates a dirty water filter, and I wonder how I ever existed for years with my old washer -- it never gave me a bit of trouble related to water quality.

Can't believe this company can keep running this way. Service department unhelpful!! Washer barely 5 mo. old. Called a week ago for appointment was told scheduling would have to call back it would take 3-5 business days. NO call. Called Saturday was told A&E could come & repair on 26th. Said "No way. They are awful and have to keep coming back somehow". Out of that conversation they made the appointment with A&E. Really.

We purchased a LG washer and dryer. The washer is terrible. It takes twice as long to wash your clothes, whites come out yellow, the clothes are not clean. They spent a lot of time putting a lot of bells and whistles on the machine, however it does not do what is intended to do, wash clothes. Our old washer - we washed all the bedding. We tried to wash the down topper from the bed, so much air, would not get wet enough to wash. What a waste, worst we have ever had.

Bought a supposedly top of the line washer dryer LG Tromm set in 2006. Washer broke down, as it was out of warranty, paid for diagnostic repair from company referred by LG and was quoted more than $1000.00, so decided to buy a newer LG washer model only to find out that installers won't install as the newer models stacking kits will not match the older models. LG has a lot of discontinued products, one of them is this WM2277HS. Parts are not even available. So when one breaks down, it is not repairable, and instead of just replacing just one appliance, you have to buy both the washer and dryer even if the other one is not broken, as none of the current models will match with the older appliance, specially the stackable models. Customer service is very poor, no one seems to know anything. So I suppose, LG in a way make their products not last long enough and then will not have parts available, or repairs will cost more than a new machine.

This review is for the LG WT5170HW Wave 4.7 Cu. Ft. White Top Load Washer. I purchased this washer 2 years ago. I was looking for the largest capacity that I could reasonably afford. I also wanted to save water. I was replacing an old agitator-type GE model that was still going strong after 17 years. Ever since I purchased this machine I have had problems with it giving the "UE" message (uneven load). Don't even think of using the capacity of this machine to the fullest. Anything above half-full will automatically cause UE messages. Anything bulky like towels or bedding will cause the UE message. Sometimes it gives the UE message for what seems like no reason at all. Basically I've had to wait downstairs and babysit this machine to get it to finish about half of its loads.

My three year old washer is being consumed with rust. We are not careless and try hard to never splatter the chlorine. At the rate of corrosion there is no way the frame can last long enough to cover the 10 year warranty. Thinking this was surely a defect considering the $899 price tag, I called LG Customer Service. They are not located in the U.S.A. They then told me there is no warranty on the washer housing and began schooling me on being careful when adding the Clorox because it is very corrosive. Really? One would think the LG engineers would realize that when designing the washer. Now we have mechanical issues and are in need of other repairs. NOTE. LG is not American made. Definitely not worth the money and I do not recommend buying one.

LG Washer Model # WT5070CW - The outer skirts of the bleach compartment of my LG top loader has rusted and has now split the metal of the machine. Thus, I have rust water draining into my laundry tub. The protection plan I bought was useless for it cover parts not cosmetics. LG could not help me, they won't stand behind their own work. Well, to be fair, the LG Rep did say that although he has no solution, he "understands" my disappointment. So, LG will not stand behind their product. Too bad for me...a shame. I will never purchase LG AGAIN! If there is a class action lawsuit that anyone knows of please contact me. I am out of $1000, a washing machine, clean clothes, and without recourse. Oh, by the way, this washer is under 3 years old.

We thought we were buying the greatest washer ever when we purchased the LG Top Load washer WT4870CW. It boasted inverter driven technology and was not supposed to go out of balance and could handle larger loads. From the very beginning, it took at least 2 - 3 hours to complete one load of laundry. The machine would go out of balance almost every time it tried to extract. We were cautious about washing like-weight items in an attempt to complete a load with less than five trips downstairs. Now, the washer won't even drain. We ordered a new drain pump and replaced it, but we still get the OE error every time it tries to drain and extract. The drain hose has been checked for kinks and there are none and there is nothing blocking the drain pump or hose.

This is a poorly made product. We have had the unit just over two years and it has begun to rust around the bleach fill area causing stains to the clothes. Warranty is only for 1 year and LG refuses to take care of a defect... Garbage unit. I will never buy another LG.

I had my washer serviced many times. It's waste of money, energy and, water too. Some days it take hours for loads to be washed. "I'm not joking." LG customer service sucks big time!!! I read all the complaints and mine has all the same issue as everyone's washer. The washers are a LEMON!!! And no class action lawsuit? Someone must be in bed with LG...

LGWT1101 - My sister purchased this washer about 8 months ago. Initially, it seemed like a great washing machine. However, I started to notice that my clothes were not clean. There were streaks of detergent on my clothes and it started to, for some reason, rip my clothes. I have changed the settings on the spin cycle thinking this might change things but to no avail. Pants have been ripped, undershirts and most recent a jacket that I paid a lot of money for. What is going on this this washing machine? There is little to no water, and the wash cycles take hours. This is worse than the laundromat! Don’t buy LG, no good. Life's NOT GOOD LG!

I have had 2 service calls and still not fixed. The 1st service was replacing the sensor, 2nd was motherboard and next appt. will be all circuits/fuses on top of the washer which needs replaced from a continuous leak for long time that has caused rust and the serviceman was shocked when touched the unit. I have missed work for each visit, which thought would take care of the problem and be able to use the washer, month plus later.. I'm still waiting for this unit to be fixed. LG is a name brand and it should be out of service this long without getting the washer replaced. I can understand if it were couple years old but this unit is barely over a year old. With all these problems this washer was a lemon from the get go and has never worked properly.

LG HE Top Loader is the worst purchase I have ever made! I have read the reviews here and thank goodness, this washer has never caused any damage to our home. But it is literally IMPOSSIBLE to do laundry with this thing. We purchased this in February 2015 and while I can't find the model number right now, it is a top loader, 4.9 cu. ft. bought at Lowe's. From the moment we bought it, we quickly discovered it is insanely touchy about keeping in balance - the first couple of months, almost every load I did got off balance and caused the machine to make horrible noises, bumping and jumping around until I got the OB error and it would just stop.

I bought one of the first LG washer/dryer that first came out - navy blue. At the very beginning I noticed some rust forming, thought it was me not drying the moisture. But now there is so much by rust by the soap tray and at the bottom where the washer and cabinet come together. It's been leaking a small leak all these years. Have pictures.

Purchased washer less than 2 yrs ago. Direct drive motor busted and LG has NO IDEA when can get motor to fix the machine. THEY DON'T HAVE THE PART, NO IDEA WHEN WILL HAVE IT. Guess I wasted my 800.00 on a piece LG junk. Absolutely the last LG purchase ever.

Nothing has happened because LG obviously doesn't intend to stand behind its product once it has been purchased. The website leads you to a repair "clinic" and where to buy parts, but no one to speak to about calling ANYONE for service/repairs. Their 800 number refers you to this site. Absolute nonsense. I can probably find someone locally but a company that advertises as much as these people do should have a listing of some type for people to contact. This once again leads customers to believe that they are disreputable. I certainly believe that now. I will never be able to trust LG again if this is how they conduct business. I cannot even find someone who can give me warranty information. Very poor.

Have had nothing but trouble with expensive washer. Piece of junk and company does not care.

Bought an LG washer from Home Depot in Alamogordo, NM about 4 yrs ago. From the very first few uses we would occasionally notice small holes appearing in clothes and towels etc. Followed manual carefully about what cycle to spin clothes on, also followed cleaning procedure rigorously as my daughter's LG developed the dreaded mold. I was assured that would not happen if I left the door open and cleaned the seal and ran tub clean cycle frequently. I did all that and still developed the mildew/mold stench that permeates our towels mostly.

We purchased an LG front loader washer/dryer combo 3 years ago. Two weeks ago, the machine stopped mid-cycle and threw a "PF" code. There was NO loss of power to our home or damage to our other appliances, yet LG denied our claim to cover the control panel in the washing machine that stopped working. Two weeks after filing a claim, the warranty department denied it. We will be out $300 to replace the control panel! Now, we're out $1000 FOR A WASHING MACHINE! REALLY? We are extremely disappointed in the backing of LG products even though we currently own FIVE different appliances. In our opinion, what they manufacture is GARBAGE! Better buy the EXTENDED warranty or don't purchase at all.

Hi. I bought an LG washer and dryer 2 weeks ago, got it installed 4 days ago. My first wash the dryer didn't work, I kept trying but it didn't. LG sent a 3rd party tech who investigated and replaced a part (back box ) but it still doesn't work. He's left it to a next unscheduled appointment to probe further to try and see if changing front panel will work. I paid $2600 for this machine and I'm so disgusted, disappointed & frustrated with the process and the service from LG.

My LG washing machine broke down requiring a new part. The repairman advised me the part was no longer available. I contacted LG and they informed me that manufacture of parts are discontinued after 7 to 10 years. Now I am in a situation requiring me to purchase a new washer as the basic part costing about $100 is not available. I also was informed by LG this is the case not just for washers but for LG major appliances. So if one buys a LG appliance and breakage occurs after 7 to 10 years, that appliance is not fixable and must be replaced. I find that unacceptable for a major appliance and will not be buying LG in the future.

This washing machine (LG WT1101CW) blew me away when they delivered it. The controls are up front so you don't have to reach back to set them. I put quilts and towels to wash and it remained balanced which was a problem with my old washer. It is very quiet and spin dries so fast that the clothes almost feel dry. What a washer. LG customer service told me if I ever have a problem call a certain number and put the phone next to the washer and it will diagnose the problem from signals from the washer.

I bought an LG front loading washer about 5 years ago. I live alone and rarely use it. Nevertheless it leaked water onto my cork floor and ruined it. What poor quality!

Our first year under warranty, had three repairs. Now, in our second year, not under warranty. We have a repair that will probably exceed $400.00. Our recommendation, do not have LG washers in your possession, even if given to you for free.

Purchased an expensive model with the grayish color figuring we'd have it for a while. My oldest two boys have moved out 3 years ago. I have one 17 year old at home. I started noticing rust all around the bleach dispenser after approximately 1 1/2 years. I figured it wasn't causing harms so I let it go. Within 2 years the entire compartment is rusted out and rust is all over the undercoat of the top.

Model No. WT5480CW - Purchased an LG TL 5.0 ft. washer for bulky comforters/slipcovers because I have dogs. The tub never fills above a quarter full no matter the size of the load. Just pulled out my slipcover after "washing" it only to see same stains. No helpful response from LG about getting the tub to fill enough to cover the loads. I understand EPA requirements, but the washer should clean the clothes and doesn't. I absolutely hate this washer!

We purchased this washing machine over a 1-1/2 ago for nearly $1,000. It is so poorly designed that I cannot put more than 3 towels in at a time or it goes off balance. Numerous tech visits, to no avail. Do not purchase one of these machines!

I had purchased LG washing top load. It broke down within a year. My machine being into warranty was not catered. I lodged a complaint and it's more than 15 days there is no follow up from the company side. Also even when I personally tried to escalate I was given the answer that "Ma'am today - it will be done today..." There is no clarity... Extremely poor service... I have faced before also the same problem but trusting in the brand I repurchased... Personally it's pathetic the product and the service.

After 2 years $1200 washer drum literally fell apart by the main nut coming off. LG has a lifetime warranty on the drum but they will not honor their warranty. You have to spend a minimum of $200 for LG to fix it. The repairman said it's common with LG washers and they are only instructed to tighten the nut as hard as they can. They don't even put Loctite on the nut to prevent it. LG customer support is absolutely horrible. I even spoke to the executive office in Alabama and the guy didn't even know about their warranty and told me it doesn't exist until I had him look it up. Then he was really short with me on the phone and told me to have a good day and hung up. LG has JUNK washers, JUNK warranty, and is a JUNK company. Spend your money elsewhere!

Black mold in door gasket cannot wipe clean - Only have had it 1 yr. No matter how many times we clean, wipe or leave door open we have mold and mildew with sludge sometimes. Can't get entirely inside the rubber to wipe out. My toddler and teen gets fevers off and on for no reason. Not happy with my LG front load that cost a arm and leg.

Called LG about peeling paint and rust around bleach dispenser on my top load, state of the art(??), WT5170HV washer that was purchased in March 2013. Was told peeling paint is not covered but for 1 year!! My first and last LG purchase and would not recommend LG to ANYONE.

Almost one year ago I bought an LG wave force washer and matching LG clothes dryer from Lowe's. I have had no problems with the dryer, but the washing machine has been a great disappointment. I have operated the machine according to the information given in the owner's manual, and yet I have two serious complaints. One, the machine stinks like rotten eggs. Two, the machine leaves a dirty residue (which looks like crushed rotten leaves) on my laundered clothes. It has ruined some of my clothes so I am having to wash by hand.

Purchased WT4970 washer November 2014. Since installation washer has deposited material on clothes. After four service calls, three replaced parts, both LG technical support and their authorized service technicians do not have a cause of this problem. The washer is clearly defective and LG refuses to respond to my request for a return to Lowe's. Please be aware LG customer service has no authority to make a decision on replacement and have demonstrated a willingness to allow a customer to put-up with a product that doesn't clean clothes for eight months. No end in sight.

We bought a top load LG Direct Drive Inverter HE washing machine almost 18 months ago. The washing machine was supposed to be efficient on use of water and electricity. From the beginning we have not been able to complete ANY load without getting UE (uneven load) multiple times. The washer has been checked for level and balance and even with just an empty load it continues to get an UE code. Water usage has gone up as it never completes a load without going in UE mode multiple times. Electricity use has gone up. We cannot leave this washing machine and never expect for the load to complete. All settings have been tested and it makes no difference if a small or large load.

I purchased this washer in December 2012 and it has already started to rust around the bleach reservoir. I purchased it at Home Depot with an extended warranty, but they said that was not covered. They gave me the number to LG and they said they would not cover it. I think it is ridiculous that a washer would rust after 2.5 years.

Front loader Lg Washer - wearing vent hose 2 times from rubbing against other parts. Water leaked out of hose and replaced already and less than 3 months worn again! Phone call to company and NOT backing product. Machine not even 3 years old.

I purchased a LG washer and dryer set 3 years ago. There was a recall on my washer. I was never notified and this caused my computer board to go out. My clothes have been locked in my washer for 5 weeks. LG sent the recall part, but not the computer board. They have me on hold for 20 - 40 minutes and do not provide service. NEVER PURCHASE LG APPLIANCES. They are defective and the company does not back their products and customer services is non- existent!

We are having an ongoing issue with our washing machine and LG will not resolve. Will never purchase a LG product ever again.

If I could give warning signs or negative stars I would! Bought my first machine about a year ago. I haven't had a working washing machine since. The machine didn't work from day one. My husband called the company and got the run around for 3 weeks. I contacted Home depot and they got an LG authorized repairman to look at it. Needed a water pump (so they say). Mind you it has only been used twice. They also warned me of the "special low-sudsing soap" needed (another excuse). Home depot replaced it. However, the second one was just as bad as the first and had the exact same problems.

Purchased LG washer/dryer set 18 months ago and it has to be the worst ever!! Washer: clothes come out partially dry, with new spots that it didn't have going in, lint from some unknown origin, still soiled. Steam dryer: turns off after 2 minutes and clothes still wet so we have to use timed drying. And don't use steam function because clothes come out soaked, yes, from the d-r-y-e-r. We thought we were getting the top of the line water efficient appliance and ended up getting nothing but frustration. Nothing efficient when you have to wash everything on bulky/heavy soil just to get it somewhat clean and then to add the need to wash several times to get them clean only adds insult to injury. Never again will I purchase another LG washer/dryer and wondering why they are not being held accountable for such a lousy product!!!

Bought the washer. Washed 1 load then it wouldn't drain. I live 100 miles away from the Menards.com I bought it from and I am an OR trucker and had to go back to work the next day so I called and they refuse to replace it and LG can't find anyone to fix it. New washer and no one in this state can repair it?

Why didn't I read these reviews before purchasing an LG washer. Now I'm stuck with an expensive washer that doesn't get my clothes clean and leaves stains!!! Never again.

We have had our LG Front Loading washer for 1 year. For the past 6 months I have found stains/marks on my white clothing. Sometimes there are marks all over the pants and sometimes just a few marks. The stains are rust colored. NOTHING will take the stain out! I have tried every solution/tip out there to get them out. I have thrown away some of my favorite white clothing because of this and am now FED UP!!! We clean and sanitize our washer frequently and we leave the door open when not in use. WHAT is wrong with this washer!!?

Purchased the machine in Nov 2014. Stopped working June 25 and is still not fixed. LG refuses to replace it.

Worked great first few months until I tried the Turbowash. Now the normal and heavy duty cycles are stuck on TW & the permanent press cycle is defaulted to TW so you have to manually turn it off every time. The TW is an option that I had to add the first time I used it. I did not like it as the clothes felt & smelled like the detergent was not rinsed out completely. I use an approved HE liquid and only 1/2 of the amount the dispenser calls for. I was told by the service repair person that they could not fix it as LG Customer Service says that it is supposed to function that way. I spent 1 1/2 hours on the phone with customer service myself and was finally told that once you use the TW for the first time it is DESIGNED to stay on and you cannot turn it off, and that they would not repair or replace it, or return your money.

We purchased a $1,000 LG washing machine in October 2011. We had always bought Kenmore, but the salesperson said that LG was a great company with good products. So we made the purchase. When the machine was delivered I had noticed on the interior rim that the paint (porcelain?) finish was not smooth in a couple of places about the size of a quarter - this would be directly under the spray head and another area a few inches from the spray head. The delivery person didn't seem to think this was an issue. About 2 years later I noticed that the area directly under the spray head was turning brown, but I didn't think twice about it because at the time I didn't realize this round piece of plastic was a spray head. Well today when I was wiping down the interior of the machine 2 places the size of a pencil eraser came off exposing the metal of the machine.

My washer has developed crack in back of stainless steel tub and now snags my clothes and has some rust on tub. Any repair suggestions? Worst purchase I have made.

I bought an LG front loader in December 2013. It went out in May of this year. I was told by LG I should have bought an extended warranty. The entire panel is out and it would be cheaper to buy a new machine. Ridiculous to say the least. Never again.

Can someone tell me why the clothes after they are washed are not clean. I have had this machine for less than 2 weeks and not happy with how clothes come out still dirty. Was told by salesman that this was the best machine on the market... My old machine cleaned clothes better and faster than this high tech machine.

LG Top Loader WT1001CW. DO NOT - DO NOT- DO NOT- BUY this washing machine. I agree totally with all the other reviews. It does not fill with water enough to even cover the clothes. There is virtually no agitation to get the clothes clean. Clothes usually remain in the same position in tub during the entire wash process and dry spots remain on clothes.. they didn't even get wet. I have had to rewash loads again just to try to get them clean but still they don't come out clean at all. Spin cycle is crazy and clothes just lay on top. This is the WORST machine ever made. I don't know how they get a good rating. Someone stacked the deck to trick consumers into buying this machine. I have had this machine for about 6 months and wish I could return it. Do not buy LG washers.

Purchased top of line LG washer/dryer ($2,256.79) from Warners' Stellian (WS) with 5 year warranty- expiring 2016. Model #WT5101HV. Between WS, LG, and NSI extended warranty company, they've been unable to repair or replace our wash machine. We've been going to the laundromat for one month. We are beyond livid! Each entity blames the other, no one will take responsibility. I would not recommend WS, NSI, or LG to anyone. Beware! We just want a working wash machine!

We purchased an LG washer in July of 2014. I have not liked it from the start - tub is too deep, fills with very little water to wash clothes, feel clothes are not clean. The washer broke on July 30 and repairman from Sears, where we purchased washer and dryer, came the next day. He advised us that valve was broken so water was running in constantly. He told us he would have to order it from South Korea (what?). Not acceptable but he could not order it in U.S. I called Sears Parts and was told they had the part and would send to us. The part arrived on August 3, and the next day two more valves arrived from Texas. I called tech dept but was told our tech had set August 10 for repair and they could not change that!! How screwed up is this? Never purchase LG again nor will I purchase appliances from Sears. Totally disgusted. Tqq.

We bought a new LG Washing Machine from Lowe's in March 2015. We have already had problems with the machine. Now we are getting the message E6 which means we have a clutch problem. We have had to wait a week for the service call. Very disappointed with Lowe's and LG.

3 yrs ago we purchased a LG top loading washing machine. I called customer service after my machine's electronic board went out (that has a recall on it). The machine also was locked with water and clothes in it. Customer service gave me a service rep to call and I did. Also was told I had to pay out of pocket for the tech to come out but with the situation of clothes and water locked inside it I have no other option but the number I was given. They do not service my area. I called back to LG, got told someone would contact me. That has been over 1 month ago.

I purchased a Top Load LG HE washer in Nov 2013. It replaced a 27 year old Kenmore that I never put a dime into repairing. I cried the day that washer died. It has been two years of hell with this machine. UE are the letters now that make me want to throw a two year old tantrum. I have literally seen these two letters on the front panel of this washer more times than I can count. I am now keeping a log of every load and how many times the UE appears before I can actually get a load done. It is usually a minimum of 2. Every part that can possibly be replaced has been done.

We bought LG top load washer and front dryer as a pair; WT5170HV, 5-2012. The only problems we've had was the washer electronic control board shorted out & now we've noticed rust forming underneath the top rim of the washer. There is a notice about not splashing bleach when adding to the dispenser. We are careful, but apparently it splashes up on the bottom of the lid and around the dispenser when the machine is operating. This is a design flaw and needs to be corrected by LG. This will be the last time I buy LG products unless they show me that they will stand behind their products and fix the design flaws... So be careful when buying appliances and read consumer reports.

Always shaking as unbalanced. Have found greasy looking debris on clothing and a tear in brand new sheet set??? Help. What is causing this?

On August 1 2013 I have bought the LG washing machine model F1443KD/01, 11 kg direct drive. Warranty 2 years, price 859.14€. On 5.11.2013 I have bought LG Eco Hybrid dryer model RC8055APZ, warranty 2 years, price 1,049.00€, with discount 944.10€. In October 2014 water flow from under the washing machine and the dryer didn't dry. The dryer had alarm that filter is not clean, or it has finished the drying cycle after few minutes and laundry was still wet. They have changed the filter with another model. They have cleaned the system. I was told also that the motherboard was replaced with a new one And the machine was tested But it is not written on report that the motherboard was changed.

Well my washer (LG wt5001cw) started making a grinding and whining noise after owning if for 2 and half years and come to find out my repairman tells me it can't be fixed and it's time for a new one. Really it is not fixable? So if your washer has these issues and it's this model number good luck. I also have emailed LG a letter and let them know I won't be spending anymore of my hard earned money on their products. At least they don't make any life saving devices I hope. Please do not buy their products. My repairman said that this is common with their products and they are only made to last about 3 years. He sees it everyday.

We are without a washing machine and LG does not stand behind their products. From all the reviews, it appears we do have enough people to level a class action suit against LG. Are you in? We purchased a LG front-loading washing machine in November 2014 from Home Depot. When the machine was delivered, there was rust inside the drum. We called Home Depot and complained and two weeks later (a month and a half after purchase) we finally received a new washer.

In 2013 we purchased the set of LG washer/dryer from a well-known appliance outlet chain. Earlier this year (2015) we noticed the washing machine started leaking. In fact, water was leaking out from the bottom of the machine and collecting in the drain pan. We immediately contacted the store we purchased it from who informed us that our warranty had expired, and they would have to charge us x-amount of dollars to troubleshoot. Instead we did some extensive research on the LG machines, only to find tons of video complaints from other angry and frustrated consumers. The leakage seems to be consistent with many other complaints. The detergent dispenser tray slot has mildew build up behind the tray itself. The bleach dispenser tray is rusting... what the heck.

Wf t6017pc automatic washing machine - Hi guys! I purchased the unit since 2005. It's worth it. Been 10yrs yet it didn't give us headache. Until recently, I’m hearing this sound like there’s a coin or sharp object inside it while spinning. The sound is alarming. What seems to be the problem? Please help? Thank you.

It often takes an entire day to do one load of laundry because this LG top load washer WT4870CW cannot balance itself and vibrates severely and smacks into the wall. Often, when I try to rebalance a load, the load seems to be already balanced, but the machine does not think it is balanced. This HE machine is supposed to save water, but the water constantly runs as the machine tries to balance at the spin at the end of the wash and during the rinse cycle. I have tried to contact LG several times through their online portal and they ignore my requests for service, or send me a video about how to balance the machine (the machine is level). Now going through the calling them phase of trying to get this resolved. I hate this machine and wish I had never bought it. It does not work as intended and LG is falsely advertising this machine as a water saving appliance because the water seems to run the entire wash. Do not buy this machine!!!

I bought this washer (LG WT4870C) 11-2013 on ratings in Consumer Reports magazine. It has not lived up to the reviews given. The load is constantly off balance and the machine will continue to add water and move clothes around until I stop it. You cannot leave this washer running without constantly checking it. Clothes do not clean even after sloshing in the water for an hour. I have the original receipt, and would love to replace it. I am in the market for a new dryer, my Kenmore Elite stopped suddenly after 5 short years with numerous repair calls. My first washer and dryer, basic Maytag brand lasted 20 years. Any recommendations on a good dryer?

I'm at work while I'm writing this so I don't have the exact model number of the machines. But we Installed the machines correctly and leveled them and we had problems with the dryer within 3 months of loud humming noise. They came out and said that there was nothing they could do, that it was normal and we called them just before the warranty ran out, and once again right after and never got it fixed. Serviceman was no help. The washer always vibrated horribly on the spin cycle. Now a few years later it's broken its mounts and is burning the front gasket. The set was complete garbage from day one. I will never buy another LG product. Not a phone, mp3, battery, nothing.

WT4801CW - After 2 1/2 years this machine just completely shut down completely. Extremely difficult to get any service on this LG machine. Initially tech said the input board was shot. He now says the motherboard might be shot. This machine is a disaster and not worth purchasing.