LG Washing Machines Reviews

LG top load wt 1101cw - This machine is less than a year and a half old, and we have the same problem as most of the other people with this model. After speaking to LG customer service, they tell me the same thing that the book does and after doing the smartphone diagnosis, they will gladly send out a tech to tell me what is wrong with it. The machine will give the UE code with nothing in tub but water!!! And then say they don't have a problem......

Takes all day to do laundry. Goes off balance all the time no matter how I separate and arrange things. This summer will look for another brand.

This washer is not a true balance washer as stated. It will pause with the UE code so I can redistribute the clothes or fill with water and try to re balance on its own adding an additional 10 min to 3 hours worth of wash time every single load. It will display UE regardless of light, medium or heavy loads. It won't even allow me to do the full tub clean option without pausing with the UE. No kidding!! I have called LG in regards to this matter and they state that the washer must not be balanced (and I assure you it is and has been checked with a level to see if I am losing my mind.) I do not understand why this washer is being sold still and not recalled. This is in regards to the LG Model WT4870CW Washer.

I have a front-load washer that has made me and my family very sick. Before I bought the front-load washer, I called LG customer service to get details on how to not have smell/mold problems in my machine. I was very diligent in cleaning it. I cleaned around the rubber area in the door, I drained the old water, cleaned the filter, cleaned inside the soap area and the took the soap dispenser out and cleaned that too, as well as running the tub clean cycle - using afresh, running it with bleach, running it with vinegar, leaving the door open, using HE soap, etc. I called LG to see what they could do because the smell was in my "clean" clothes. An LG tech came out to look at the machine regarding the smell and found that I did everything humanly possible to keep it clean. He called LG and they told him to take the tub to a car wash and spray it down (ridiculous).

Have finally narrowed down the clothes washing machine that would best suit our family needs. Our choice was the LG 5680HVAS. Unfortunately, or actually luckily, my wife decided to "dry run" the washer by attempting to simulate retrieving clothes once washed. She discovered, at 5' 3", she could not reach the bottom of the tub. We then went on to investigate the Maytag designs as well as the Samsung, and GE. We did not review any others. It appears that all of the HE designs have incorporated a physically "taller" design to facilitate the deeper drum. Bottom line, if you are 5' 5" or physically shorter, don't buy one of these machines as you will be greatly inconvenienced every time you use it.

I am terribly disappointed with this machine. First of all my clothes are dull and whites are GRAY. I have followed both the company's recommendations and the store where I purchased the machine’s advice. And they are still dull/gray. My other problem is that I have to constantly readjust the clothes... this last load took 12 times pulling the wet clothes out and rearranging them. This washing machine won't even do a tub clean without the uneven light code coming on. I have called LG numerous times and can barely understand the person that I am speaking to. The repair person has come out twice and once replaced the whole motor, but this has not solved the uneven/balance problem. I'm terribly upset with the performance of this expensive machine and I don't know what to do about it. My advice is to not even think about purchasing this LG top loading washing machine.

When I had a service person come out, the machine was not a problem. Lowe's had not installed it properly. Now the machine is fine.

LG Washer WT5001C - This washer was recommended by Home Depot. I had no idea it was a Korean made machine. I was told it was a GE brand that had great reviews. Shame on me for not checking. Luckily I purchased the 4 year extended warranty. It is by far the WORST machine I have ever had. I have had repeated service because it is never in balance and ALWAYS take over 90 minutes to do a simple load. I have been told, I put too few items in the machine. Next service call told I put too many clothes in the machine, next service call I was told I didn't know how to load a machine. Seriously I have been washing clothes for over 35 years!

When you dial the control to hot or very hot on the washing machine the net result is warm water or cold water. The washer instead of delivering hot water, mixes cold water with the hot water and you get warm or cold water in any cycle. I have had the technician out twice and he said he can't do anything to make it change no matter how many parts he changes. I have it on audio recording. He said LG will not exchange the machine and I have to live with the problem. I paid $1,100 for the washer and similar amount for the dryer. I ran the LG dryer yesterday with one queen size comforter and after redrying it four times it was partially damp.

LG 5070CW washer - wash cycle temps are way low compared to info LG provided - Cold is suppose to be 66 degrees, ours runs 50 - Hot is suppose to be 120 degrees, ours runs 75. Called LG and they said it was because it was a top fill washer, and that I needed to use some of the specialized cycles to get hotter temps - basically makes half of the cycle choices not usable. The manual doesn't mention anything about this issue. LG supervisor said they are "looking into some "typos"" in the manual to help with this issue. I spent $800+ on this washer and feel that we were duped. LG doesn't seem to care at all about the errors in their manual.

Worst washing machine ever. Been junk from day one. Won't spin, says unbalanced unless you fill to top then have smell and dryer won't dry same load. Have to separate and dry rust on top by fill lid. Can't get anybody to work on. Drives me nuts. Ready to buy new washer and dryer. Sure won't be a LG. Nothing but junk and also bought mine at Sears.

I purchased a top loading LG Washer from Sears, and purchased the extended master plan warranty with it. Within 2 years it has already started rusting near the dispenser drawer. Sears would offer no help whatsoever, and said the rust is not covered. NEVER buying an LG, NEVER shopping at Sears ever again. I have been a long-standing customer and spend thousands on appliances with them in the last five years, including a stove, refrigerator, washer and dryer. They would do absolutely nothing to help me.

Save yourself a lot of problems and do not buy this machine! I purchased a Top Loader LG washing machine from Best Buy and I'm very upset that I did. I've had nothing but problems with machine stopping because clothes are uneven. It has taken me hours to do one load. The service guy told me after four visit that nothing was wrong with the machine. I will have to put more clothes in the washer! It was a medium size load! Best Buy should have told me it will not do small/medium size loads and LG or any other company should not sell a machine that only does large loads without telling the consumer. I'm now stuck with this machine. I absolutely hate, hate this machine!

I bought my washer and dryer a few years ago. About a month, maybe less from the first use my washer would drain out all over the floor. I couldn't figure out why. I read the troubleshooting manual and found it had a drain. So now every other day I drain it in a bucket so it doesn't leak ALL over my floor. I shouldn't have to drain my washer... it shouldn't leak. A few weeks after my washer started leaking my dryer stopped drying. I did all the vent cleaning and it didn't help. I found one setting that will dry my clothes. I have to put it on cotton/towels for 1 hr to dry a small load or a large load. That is the only setting that works.

Really not as good as we had expected reading other reviews. No matter how hard we try to set the feet, the machine vibrates a lot. The clothes come out very hard. There are not enough spin speed options. The control panel is hard to read if need glasses - you must be wearing them to set it properly. Wish we had stuck with Bosch.

Purchased LG clothes washer, from Home Depot. Washer performance was terrible since Day 1. Washed clothes was dirty, smelly, machine noisy, and expensive. American manufacturer may have been better, than Korean man.

LG customer service is almost as bad as their top load Washer. Machine grinds, bearings are shot. It rusted at the fill reservoir & top lip. LG service asked to "hear it over the phone". I think we should all join in a class action lawsuit as LG knows these are all defective. We bought ours at Best Buy (huge mistake) as their extended warranty dept says 2 weeks to get parts before even seeing the machine.

We bought a new LG Top Load Washer and it started to leak water from the bottom. I called LG because it was under the manufacture warranty. We have had the repair people out 5x already and each time they have failed to fix the issue. I have called LG several times to explain that is has been a MONTH with no washer and that I have an immuno-compromised child that needs clean clothes. I cannot bring the clothes somewhere to do them because they could become contaminated and make my child sick. LG customer service has not been any help in resolving the issue. They continue to say that they will send the repair people out again and will not replace the machine.

I have had my LG washer and dryer almost a year. It has NEVER gotten my clothes clean, even after repeated pre-treating and soaking. The water doesn't even cover the load of clothes and, besides the streaks of soil and dirty spots, they even have DRY spots on them. How can this be called clean? Even my underwear doesn't come clean and they are delicate but I wash them on hot and regular wash rather than delicate! I have given up and am ready to pitch them even though I have over $1800 invested in them! What can a consumer do when the company won't stand behind their product? I will absolutely NEVER buy anything with an LG name on it again!

Purchased a LG Washer and Dryer about a year ago. Would NEVER buy another one. If I could afford to buy a different washer I would get rid of this thing NOW!! Never gets my clothes clean. Most of my clothes have been ruined. Dryer takes HOURS to dry! Worse washer and dryer I have EVER had. And I am 69 years old!! So you can imagine how many I've had. Wish I could get my money back from this one.

Purchased LG top loader in 2013, worked perfectly until a month ago. Will not complete cycle. Get UE error, even when empty. Had tech replace sensor board and motor. Still not working right! Won't ever buy another LG product! Waste of money!!

BUYER BEWARE!!!!!!!!!!!!!!!! Do not buy an LG washer and dryer! I purchased a high end type LG washer and dryer in Nov. 2013 and have had to have both of them repaired at least two to three times in the first year. At least during the 1 year warranty, LG did pay for the repair costs, however now that this warranty is over, I guess I am looking at spending $300.00 or more per year in repair costs to keep the units operating. LG Customer Service states that they will not extend the 1 year warranty or replace either of units. Buyers should consider other manufactures such as Kenmore, Westinghouse, etc. My past experience with Kenmore has been very good, and I am now sorry we did not buy Kenmore units. The dryer model number is: DLEX5170W and the washer is: WT5070CW.

Had nothing but problems from this machine, and with the service provided. Pump broke after 3 months, took 6 weeks to get someone over to fix it. Said they had no service in my area. Took 3 weeks to make an appointment, said computer would not accept, and to call back later. Finally talked to a service man on the phone, told him that I thought it was the pump, he said he thought so to. Shows up next day, yep it’s the pump. (Why not bring one with you)! Got to order one. Be back next week.

Just move along, people, move along. Nothing to look at here... keep on moving, over to the other part of the appliance department, the area that has anything BUT LG. You have worked hard for your money, don't waste it on LG's products that offer a huge warranty on the motor, but rust out in under a year. Sure, they're cute, they sing to you, they are curvy where your last washer/dryer was boxy... don't be deceived.

When we purchased this washer/dryer set, we were told we were getting some high quality machines. Sadly the washing machine is a big disappointment. This problem from the very beginning, slimy mildew on the gasket, we had a technician come out to remove the gasket to clean it but that was not the solution. This machine is definitely defective and should not be on the market. If you have any answers please share.

LG wave force knots up laundry all the time. Constantly runs rinse/spin to balance load, wastes water & knots entire loads of laundry.

I was sold this machine at Home Depot, I did not seek a front load machine. The first time I used it I found several of my very large monogrammed dinner napkins partly shredded. I found bits of thread stuck to door. I spoke with salesman, not at all concerned not his problem. I hate having the door open all the time. I often like to soak clothes, I also find sometimes I like to add something later after wash started. None of this possible with front load. Can't think of anything I really like about this LG machine. Would never recommend one. Most friends who have front load experience similar concerns.

My LG 8.5 front loader machine is noisy. Bangs and rattles when spins at 1400. Revs. Clothes are tangled when washing. It was ok for two weeks then it started rattling. Would not recommend this washer.

Bought a LG top load washer in 2013 and I hate it. It's a constant battle with the machine flashing messages and being unbalanced and constantly refilling with water and not wanting to spin. Totally wastes tons of water which we have to pay for living with a cistern and ironically I bought it because it was supposed to use less water, what a joke. I have never had to stand and watch a washing machine until I bought this evil machine. Oh why do I have to watch it so it doesn't waste all our water when it starts flashing the unbalanced code so then I have to stop it and try to move the wet clothes around so the stupid thing will continue on. I wouldn't wish this machine on anyone even if they were my enemy, it's horrible. I'm going back to a top loading Kenmore with a normal agitator that actually cleans the clothes. The only positive is that I bought the LG dryer at the same time and I've actually had no problems with that.

Model WD-10165FU - I am a South African customer and we have a 9 year old LG Front Loader washing machine (in excellent condition) which has been giving trouble for some time. The problem has been intermittent completion of wash/rinse/spin cycle. I had to resort to taking back cover off and manually coaxing the pulley/V belt to turn the drum. At times during the wash cycle the water would drain out but no amount of 'coaxing' would induce the machine to spin.

I purchased an LG washer 22 months ago and it was wonderful initially. I started to notice that it was taking longer than usual to complete loads. Maybe 20 to 30 minutes. Then it stopped. I have an extended warranty and called to have it repaired. The front panel needed replaced. I went (5) weeks waiting for one of the 6 parts to come in and every time I would call the repair place was being blamed.

Called Lowes, New Castle, Pa where we purchased a defective LG washing machine. Rust spots all over our clothing. We were told it was a stainless steel tub and would not cause rust. They told us it was LG's problem. LG does not call you back when you leave messages. After 4 long months: They do not answer their phones. Customer service, you cannot understand them. Not sure what country you are being connected to. They are not taking responsibility for the defective washing machine and Lowe's is not standing behind their customer. I will never purchase from Lowe's or LG ever again. Horrible!!!

I purchased TWO LG front loader washing machines from Home Depot for my own use. From day one the clothes never came out clean. Because I had bought two I assumed that this issue was with my plumbing and had the plumber back in several times. Each time he assured me that there was no issue with the plumbing. I finally called my extended warranty company to come and take a look at the machines.

LG washer model wt1001cw top loader - Purchased washer from Menards based on high ratings from consumer reports. Had it for only a week and parts of the laundry does not get wet and clothes do not come out clean. Called LG. States have to have repairman look at machine to be deemed non-repairable. Repair person states it is the nature of the beast. That is how the machine works. LG supervisors states nothing they can do, told me to go to Menards and state buyers remorse. Went to Menards. They will not accept return since it was past 7 days. We came in on the ninth day! We told the manager at Menards in Escanaba, MI about the buyer's remorse. He laughed! Not impressed with LG and Menards! We can always use the washing machine for target practice. Probably will be good therapy!

Bought new supposed to be best top load definitely not cheap, but recommended by Sears as the best. Definitely not have had continual repairs. First, UE always popping up, then spin cycle took 2 hours and clothes wet, now just never finishes, let run 2 1/2 hours then went to laundromat to finish. Never again LG.

I hate my LG washing machine... it smells and there is water that accumulates in the rubber gasket and black mold! I think the problem is the horizontal drum... The water does not drain properly. I never heard of buying a product to clean your wash machine... That pretty much saying there are issues! The dryer also sucks! It shuts off before clothes are dry... So if you're not home to restart.. They smell! The dryer also seems to take a long time to dry. Who would think that products would decline in quality... With all this technology we have today!!! I want my old fashion washer and dryer back!!!!

This is my second LG washing. Loved the first one. Had for 15 years. Second one not happy with. Doesn't have the same heating ability. A lot more noise won't stay in the same spot even it been properly level. How disappointed. Not happy with this machine any more.

Purchased a front load washer model WM2455HG and dryer set with stacking bracket 6 years ago. Washer makes a terrible grinding noise and stops spinning, rocks, and starts grinding etc, etc. Have tried to get a repair person to look at it. When I tell them it's a LG they laugh and suggests I just purchase a new washer. I have the dryer that stacks on the washer, now I'm being told that there's no LG washer that is compatible with dryer stacking bracket, that I'll have to buy a new washer and dryer. Called LG, they don't have a clue. Was told to buy washer, if it don't work, to return it.

This is the WORST washing machine ever. Not only does it not clean the clothes but the balance issues are enough to drive you crazy. If I'm not standing over the machine it can take hours for a load to complete as it's constantly off balance. Never again would I purchase anything from this company. Their customer service doesn't exist when they can't admit they've produced a flawed product and do something about it.

LG WT4670CW Clothes Washer - This machine is alleged to be self balancing. If it fails to spin in out of balance, it refills the tub, churns a bit and tries again. It may do this several times and not succeed. At which point it leaves it up to the user to shuffle clothes or remove clothes to continue. It is likely to fail again and go through additional cycles attempting to balance. This uses immense amounts of water and time. If it fails completely it may leave the tub full of water with no manual way of emptying it to start over. This machine is supposed to allow the washing of 10 pair of jeans or your bed spread or whatever. Good luck. This particular model is quite poorly designed. At something over $500 this item is a one year throwaway. We replaced an old front loading Gibson with this that was ten times the machine this is. We paid $100 bucks for it at a yard sale. I don't know about other LG models but this one is very poor.

I bought a LG machine from Menards last September. Within four months - it was leaking. I called Menards because I had bought the extended warranty from them when I got the machine. All they did was give me an 800# to call and reach the LG customer service center. I spoke with a woman who barely spoke english. She kept asking me questions about what kind of soap I was using and if I had checked to see if my hose connections were loose. I got frustrated and finally got her to agree to send a repair technician. She said they would be in touch in 3-5 business days.

I bought an LG washer and dryer from Sears about 8 months. I noticed all the lettering coming off the machine the Dryer I noticed first. I called Sears, they said it was in the backing so it got replaced then I ran my finger over the washer and all the lettering started leaving it. The new front that was put on dryer all lettering gone. Now I have a set with no lettering. I was told it was cosmetic and LG would not stand behind it. Read your owner's manual.

I have a WM2240C Front Load Washer and in order for it to run, I have to unplug it, and replug it back in to the socket. LG customer service is no help.

The cast aluminum 'spider' connecting the motor to the stainless steel tub in LG front load washers disintegrates due to electrolytic action in a moist and warm environment, necessitating a repair that costs almost as much as a new machine. The part only has a one-year warranty. LG knows about this design flaw, but still persists fabricating machines with it. They would do well to have a recall on all the machines with this design flaw. Check out the image of my defective LG spider below. I ended up spending around 8 hours dismantling the whole machine and installing a new [doomed to fail] spider. I am lucky to have these skills, but most people don't. Other than the spider connector, the machine has been fine.

I bought one of your top loading washing machines a little over 3 years ago. Why I haven't complained before? I have had repair on it a couple of times, never resolved the fact it didn't cleaned my clothes. I have learned to manipulate the machine to hopefully have better results. For example, use the bulky bedding cycle to get enough water to even cover the clothes, stop the washer when it has water in it and start a new cycle. I SOAK EVERYTHING I WASH. Still it is the worst washer I have ever had. After doing some research and speaking with those that repair these washers it is the same.... they do not clean your clothes. I find it unconscionable your company can continue selling these inferior products!

Paid $742.49 for LG Front load washer. After 1.5 years stopped working and had to pay $200 for labor costs. 2 people using the machine. After 3 years 4 months the washer stopped working again. Cost is $700.00 to fix. Didn't realize Washers last not even 5 years now, wow!

Less than 2 years old. UE message regularly, takes a very long time to finish a cycle on "speed wash," only Methesula could attempt a different cycle. But I can live with all that - now it is leaking from inside. This was a terrible mistake and definitely a piss poor machine. I am 50 years old and I have never had service this bad from a washing machine.

Purchased washer, gas dryer bundle. Front door leaked water from first use. Told us to "clean it" - we wiped it dry every use. After 2.5 months the valves and baskets and other parts (a solenoid that shuts the water off) required replacement. Even with the additional warranty we still owed 350.00 each time. Our washer required authorized repair parts and authorized service people so we had to wait weeks for the appointment, weeks for the parts to be ordered then weeks for a follow up appointment. Now it's happening again. I am not repairing this beast. I will go out today and buy a Kenmore or Whirlpool top load from Sears. Sears has been reliable forever. No more LG or samsung for us, ever.

After many years of being professionals in the working world, we have hit on the WORST product and service from an appliance manufacturer. Our washer was just over 12 months old when we began to experience relentless problems such as continuous UE signals, subsequential refilling of the washer tub, prolonged run times up to 4 hours, and soaking wet clothes even after the spin cycle was completed. We called LG Customer Service and were told in so many words---too bad but it is your problem.

This is strictly a review. I purchased this washer (LG Washer WT110CW) as to the high standard that Consumer Reports gave it. I hate it. Your standard wash cycle is 57 minutes. There is a load for bulky, whites, etc. but some have a cycle up to 113 minutes. They do have a quick load of 35 minutes, but that's the least. Then it spins to the point of almost drying and your clothes by then are so wrinkled, that the dryer will not take them out and now I have to iron these items. It was over $600 with tax, so I just can't go buy another one. Way too much computerized options that take forever. I want my Kenmore back that gave me very little problems and a load was done in 30 minutes (no matter what it was).

We purchased an top of the line all stainless steel LG Washer and Dryer from Home Depot in 2009 and from day 1 had nothing but trouble with both of them. The washer was constantly out of balance even though the washer had the true balance system, then the computer board went bad, then the door switch and drain pump quit. The dryer has never dried correctly, it always takes about double the normal time to thoroughly dry. It has cost me over $500.00 to keep them running for less than 5 years, LG should be in the junk business as they excel at it.

I purchased a top load LG washing machine. My clothes don't come clean. I end up washing them two or three times. I'm not talking about seriously soiled clothing, just everyday soil for which I've never had issues with other washing machine I've owned. For the amount of money I spent on this machine, you'd think it would work better. As a single grandmother that is supporting an adult child and two grandchildren, I can't afford to replace it or it would be out of here. Stuck.

I had a front load Bosch washing machine. It constantly stunk and had to clean it all the time...Now i went back to a top loading machine and if I could get one load done with re-balancing. I am 65 and have been doing laundry since I was 15..with a top load machine. I now how to load it for balance. I can re-balance this machine up to 3 times a load. If you do bedspreads it is even more fun...do you have any idea how heavy they are wet? Try to balance that. The machine washes clothes great, and they spin dry really well. But this fill and balance thing makes for a long day every day doing laundry. Can this be fixed?

Noticed rust around dispenser drawer and filter door. There has been no misuse or spillage, this seems to be happening due to over sloshing as dispenser is emptying during wash cycle. Also we saw on other reviews where this is happening to other washer brands as well and I would agree with one service man’s opinion that cutting corners on paint seems to be the problem as the paint is extremely thin on this machine. This is clearly obvious as the area where the problem occurred had to be sanded in order to stop the rust from running down the face of the machine and spreading rust all over my floor.

We purchased this washer approximately 4 years ago. It just doesn't work and hasn't since we owned it. You constantly get an error code on the machine when washing. Cannot get through a complete cycle without an error. Had LG recommend repair service (All American Appliance Repair, Daytona, FL) and replaced motherboard for $250 this time. Forty-five days later, doing same thing each time we use it. Called All American and LG back to have it fixed again. All American says motherboard was only warrantied for 30 days but LG says its warrantied for 90 days. Can't get straight answer from either party. Never been so frustrated with an appliance and don't understand how we can let companies sell a product with a known defect without a recall to fix. If you google you will see the same issues. We purchased it from Home Depot. I have the HD receipt, just don't know how to attach. Yes we would like to discuss with an attorney. Thank you.

After reading on the energy savings we bought an LG HE front loader in 2010. Well, after reading my booklet and other information, I understood that have to keep the door open to not have odors in the washer. We have terrible build-up of mold inside the rubber gasket. I am allergic to mold. I have to get in there and clean with bleach but still comes back. I will say it cleans my clothes. You only need a tablespoon of detergent.

Buyer beware before you consider purchasing an LG washer and dryer. I have owned mine for 2 and 1/2 years. Thank goodness I got an extended warranty on the washer, after 13 months I noticed that my clothes were not getting cleaned and most of the time there were dry spots where no water even got on the clothes. Could not count the times I have washed the load twice. The repair man is here again (on my $) and it does not look good. The dryer has never dried well, always have to dry each load several times. FYI, there are only 2 people in the family and most of my wash loads are very small.

My LG front loader stopped working. I have had 8 failed appointments and three in home visits - no one can fix the problem of the clothes not cleaning, the water not filling. I have cleaned the washer, I have turned up the hot water, all to no avail. Horrible smelling washing machine.

When the load gets unbalanced during the spin cycle, the time goes back and the machine adds water to it again. This will keep going on automatically if you are not there watching the cycle. I have had 3 hour cycles and my water usage is high. As others have stated, this is the last time I buy LG. This is not a cheap washer either.

In the last 3 years of ownership I have had nothing but maintenance issues, repair costs, and an insurmountable amount of aggravation. I would recommend this only to my most hated enemies in the hopes to bankrupt them with repair costs.

Our LG front load washing machine has a cycle that intermittently opens and closes the water valve that causes severe water hammer in the plumbing system. This is very bad for your plumbing and will cause damage. I've installed a water hammer arrestor, but wasn't any better. Very bad vibrations and unacceptable noise during wash/rinse cycles - unit actually moves across the floor! And needs continuous cleaning of soap and softener dispensers - clothes smell badly if you don't. Dryer does not perform well either - takes 2 hours to dry a load! I would never recommend LG to anyone - spent over $1,800 for the washer/dryer pair with pedestals, and have replaced them in less than 3 years with conventional pair!!!

I purchase a top load washer (model # WT1101CW) from Frys electronic June 7, 2013. A year and 5 months later the main board failed. I contacted LG customer service rep to see if a warranty really does exist. To my surprise the panel only has a year warranty according to one rep (Anna) but another rep from parts (Mark) stated when, called by the technician, that the panel has 2 years warranty. I contacted LG rep to speak to the supervisor to clarify the issue but was given a run around.

Had my washer for just under four months. Extremely disappointed when it failed and leaked gallons of water on the floor. (Luckily, the washer is in my basement.) I contacted LG service at 10:00 a.m. on 1/6/15. The tech, Nate, showed up at 3:00 p.m. the same day. He ordered the part, water pump, which was delivered before 10:30 a.m. on 1/7/15. I called Nate to let him know that the part was in. He was at my house at 5:00 p.m., the same day as the part was delivered. I read all the reviews, including people waiting 6 weeks for a repair or replacement. I didn't hold much hope for having it fixed in a reasonable amount of time. My customer service and repair experience was, fortunately for me, great. I'm not sure if I would recommend the washer as my old washer lasted 8 years with approximately 8 loads per week.

I purchased the machine about a year ago. Have fought with LG and PC Richards about the DEFECT. No one will dare say there is one. All the complaints made about the machine are same - unbalance and the machine uses TONS of water to readjust - if it can. Usually you must stand and watch to be sure it spins out. It is the most frustrating experience. LG will not admit that the machine {maybe not all} but a huge amount of these machines are terribly flawed. They claim ENERGY STAR which is a lie! Gallons of water wasted!! KEEP COMPLAINING AND KEEP GOOD NOTES. THEY LIE about the amount of calls made. I will not stop with them.

I had purchased a LG Front loading Machine. The installation Technicians arranged were Pakistani Drivers who are unaware of Machine Programme. The Machine was left out with an error. The next day I did visit the LG showroom to state the problem and take back the machines. They agreed to take back the machine due to bad services.

LG Wave Force HE machine, True Balance Anti-Vibration System, Inverter Direct Drive - bought about 18 mo. ago. First thing company did was sent me a check returning my "warranty" $$. I paid extra for 5-yr. added warranty. Have fought this machine since day 1 with finishing a cycle without the UE error coming on. I have king beds so our linens are larger but I do not overload. If anything, I underload to avoid the unbalancing of the tub. I even put the spin on medium in attempt to be easier on the machine.

This washer is horrible, I hate it. Just like everyone states, I can't run a load of laundry without it constantly adding more water because it's "uneven". Hate it, will never buy LG again. I think we should be given our money back. 3 years I have dealt with machine. Refund would be nice.

I am having the same problem as others stated about it stopping in the middle of loads. I've been doing the same load for 4 hours now, still not done. The washer is only about 3 or 4 years old. And don't even ask me about the LG TV fiasco. Still waiting after 1 1/2 YEARS for them to call me back with a repairman. Dead pixels right out of box. LG claims they have no repair people in our area. I will never buy another LG product and tell my story with everyone I can.

After 3 years the top of my top loading machine has begun to rust. When contacting both Home Depot and LG I was told that the extended warranty did not cover this problem. Since this situation is clearly a defect in manufacturing and or workmanship I was irritated but made no headway. Also when doing laundry you need to stand over the machine and make sure that the clothes are distributed properly or the machine gets out of balance and stops running. The bottom line is no customer support and a machine that does not run very well.

LG Frontloader Washing Machine WM4270H has a cycle that intermittently opens and closes the water valve that causes severe water hammer in the plumbing system. This is very bad for your plumbing and will cause damage. There is not a complete solution for this. Options to avoid the water hammer are: install a water hammer arrestor or use rubber hoses. Neither one of those options worked for me and LG was unable to find a solution. Do not buy the LG frontloader until they acknowledge and fix the problem with the water valve.

I bought the LG set about 11 months ago. For the first month it operated like a dream. Then it started leaving residue on my dark clothes...looks like streaks of lint or undissolved detergent. I have changed detergents, added less or more, used large loads and small ones, and nothing helps. I have to wash the load a second and sometimes third time without detergent to get it clean. Another problem is that if I wash anything with my darks that is even slightly lighter than black or brown, the dark dye is transferred to the clothes and ruins them. I have done the same thing for years with other machines without problems, but this one for some reason causes the dyes to transfer. I think both problems are caused by too little water being used. Have finally lost patience and will start the never ending cycle of service calls, I guess. I don't recommend this product. It does NOT save water.

LG wash MachineWM2101H - To this day I cannot finish a small rug by itself in the machine. It gets heavy and shuts down. The rug is only 18"x24". On regular loads it shakes like crazy until I rebalance. Told it may be the bearings by Warner-Stellian, but they say nothing they can do. It is only 4 years old.

You would think with only 3 people in the house that a washer (WM2487HRM) would last longer than 8 years! My washer's final load stopped on the rinse cycle and would not finish. I tried resetting the wash load by pressing the rinse/spin button thinking it was just a temporary problem and still would not work. Now all it does is make a loud rumbling sound. I called Customer Service and they told me that the rumbling sound was either the rotor or a bearing. This isn't the only problem I've had with this beautiful, red W/D set. About 5 years ago the wiring in the back of the dryer started smoking. Thankfully we were home otherwise the house would have burned down. I ended up cutting the burnt wires and splicing in new wires to fix. Never again LG!!!

I bought an LG washing machine and ever since we had it, we have had nothing but problems with it. We had it repaired three times and it is still not right. It got so bad that we have bought another washing machine for a spare, not lg. While we wait for it to be repaired, even with know-how insurance we still can't get no satisfaction. Their logo ‘life's good’ does not live up to their name.

The LG front loader leaks and it's not a year old. It also has a bad odor... before you load your clothes you have to run empty washer with detergent or your items with stink - really bad. LG ice maker on refrigerator Jams every day. It's a pain in the butt... should have kept my Maytag appliances. They gave me no problems. I wanted to upgrade and remodel home... very bad idea. I hate these LG junk. Spent over 6 grand for all my upgrades... which in fact was a downgrade. Refrigerator, stove, dishwasher, over the range microwave, front loaders washer and dryers with pedestal. Don't waste your money on LG... Ugh.

I purchased a WT5070CW a year ago. This has to be the worst washing machine I have EVER owned. Every load gets off balance. When it gets unbalanced the machine stops. When you adjust the clothes and restart it will get off balance again. It has taken me a full day to wash one load of clothes. Today it took three hours to do one load. If you have a small load (a couple of towels) it takes six or seven tries to get the load done. I don't think it is possible to keep this machine balanced. I paid a lot more for this machine than I planned on spending and am VERY disappointed. I have found several other complaints about the same machine and the same problem. I think this model should be recalled.

This is the worst machine I have ever owned! It cannot get through a single cycle without an error being displayed and the washer shutting down. It takes hours to do one load of laundry. Will never buy one again.

LG Washer WT1101CW - Terrible washing machine. If you buy this washer, don't expect to wash a small, medium, or large size load in a reasonable time period. Constant uE errors, tub fills with more water to try to adjust, etc. Or, we just get the uE error and have to run down the stairs to rearrange the clothes. Regardless of how careful we are with loading/arranging the wash, what type of wash we put in, etc, we have constant uE errors. It can take up to 4 hours to do one medium size load. I've since read that the "control panel" may be faulty? We have a tech coming this week. There may be a "software update" needed? Who knew? (How would I know this! I didn't get any kind of message saying that the software was out of date! ) This will be the 4th tech visit this year. In addition, just for ** and giggles, we decided to do a tub clean cycle. You guessed it. uE error! So, obviously, if the washer can't even function to do a tub clean with JUST WATER in it, there's something wrong with this product. Don't buy it. You WILL be sorry. I'm sorry that I can't give zero stars in this review!

I bought a LG front loader set from Sears when I moved into my new home in 2010 and I've had nothing but problems with the washer from the beginning. I'm thankful that the salesman suggested the extended warranty on the washer as I couldn't afford both. I've had 7 calls on cups not emptying a new main board a new drawer and clothes needing extra spins because they are still too wet for the dryer (the repair man said I needed to do full loads in order for the machine to spin out right? Yesterday it completely stopped during a wash so now I have to haul a load of wet towels to the laundromat. I now have to wait a week for a part to come in. I was so excited to get this set but I hate it and will never buy any more LG products and I make sure everyone I know that is in the market hears about these machines.

Wish that I had found this site prior to buying their top loading washer. Bought from Home Depot 4 months ago. Left one day with washer running, when we returned it had stopped with error code, washer had not drained. Looked at error code which said that hose was possibly crimped. Pulled washer away from wall and insured that they was nothing wrong. Called LG and girl had me do the over the phone diagnostics. Bottom line, she said that it needed service and they would schedule in 3-5 business days.

Two months ago the washer filled up and would not spin or drain. I had to have one of the kids wring the water out of the clothes pc by pc. I contacted a friend that did appliance repairs and asked for some help. He wasn't able to arrive for a week, after which time it was discovered it was the drum of the washer. I contacted LG and they said not to worry that it would be covered as a lifetime coverage. Great! Next problem I bought this off of co-worker and his partner that they had it for about a year prior but was going into a home foreclosure and sold it to me. I didn't ask for the receipt at that time not thinking it was an issues as they bought it at our local Home Depot just around the corner from us both. So as I am speaking with the LG Rep on the phone, she takes my info and then says "okay I have everything I need", now we just need your tech to call in the repair call so it can be further processed. I explained the whole story as I did not have receipt and that it was never called in as I was the owner. She said that's okay, not to worry, that wouldn't be an issue. My friend calls in the problem to them, they tell him okay; it's covered but all they need is a proof of purchase.

LG Waveforce True Balance Washer large capacity - You CAN fit huge amounts of clothes in the washer. This is the only good thing. The BAD - no matter whether you wash one thing or a giant load, it will wash and wash and wash because the load becomes uneven and it is trying to even out the load. Eventually, almost every load, you will have to stand over the load to keep re-positioning the load manually until it finishes washing. If you have time to spend at least 20 minutes watching and monitoring almost every load so you can make it even, then this washer is for you.

I just wanted to say that the LG washing machine is horrible. I will never buy anything from algae ever again. I have been trying to do a load of laundry for three hours, and I am still not done. The washing machine keeps screwing up repeatedly almost every time I use it. I am trying to use only the spin cycle but it keeps refilling with water and draining. It makes no sense.

After 20 years and replacing many parts on my trustworthy but not flawless Maytag washer and dryer, I finally convinced my wife we should invest in a new set. Unfortunately, we didn't do our homework... she liked the LG set she saw at Home Depot, and away we went. I have to say, I've made more expensive mistakes in my life, but not many.

Bought our LG washing machine at RC Willey. After 6 months we get the dreaded UE error code. We've had a repair company out 4 times now. 3 control boards, a water inlet valve and a dispenser tray. The repair guy also warned us about a number of other parts to expect to go out. LG corporate attitude is 'we'll keep fixing it till your warranty runs out then you're on your own!' Never again will I buy anything LG! Going back to Whirlpool.

Called with a simple inquiry regarding nonskid pads that when you read the manual sound as though they are suppose to be provided with the machine. Was passed to 3 different phone numbers and tried online chat support. The online chat support told me to call the 2nd number I was told to call before being told to speak with Samsung directly. Ended up getting nowhere. Interesting that when you call they have an option for you to participate in a survey after your customer service "experience" that is suppose to be a phone back. My phone rang 10 minutes later and the person on the other end said nothing after 3 hellos from me and then hung up. When I called the number back it was LG's main line. Kudos to LG for atrocious customer service.

Bought this Washer sometime in 2011 and since about 2 months after we bought it, it has a mold build up around the front gasket! Called LG and they said "you have to clean the front gasket and keep it clear every few days or after a few loads as it blocks the drain." We started cleaning the front gasket and kept using the clean drum feature with bleach and still kept building up MOLD. Now I see that other people are having the same problem as me. Thanks LG. Will NEVER buy a LG product again.

Bought LG washer and had nothing but trouble from the minute this washer arrived. The motor and tub fell out at our front door and had to get another machine. Then when the new machine got to our house - had ongoing water leaks and still is leaking water. LG will not fix it or repair it because they say it's out of warranty now even though it was just fixed. Apparently there is no warranty on work performed by a service center? Shame on LG for not taking care of its customers, will be buying a different brand for sure.

About 5 years ago I spent thousands on an LG double door fridge/freezer and the washer/dryer combo. The fridge motor died 2 xmases ago and as they were shut, we lost $4-500 worth of food. Then there was an issue with the washer within 2 yrs., can't remember exactly what. Had that fixed. A few days ago I noticed one of the internal arms inside the washer had come off. I thought it was just a case of hubby screwing it back in. NO. The whole machine has to be taken apart to fix. The other arms are loose too. It's cheaper for us to buy a new washing machine. It's 5 yrs old. I'm beyond furious. Never buy LG. It's JUNK.

I bought the LG top loader 1 year ago. It hasn't washed my clothes properly since I've had it. I always have dirt covered all over my clothes after, and have to wash them sometimes twice. Never can I wash blacks one time. I will never get another LG and when I called about it, I was told I needed to call some other number. When I went back to the store, I was told, "Oh ,you probably aren't putting enough clothes in it." Very disappointed and really would like my money back.

WT4801 - We bought this at Home Depot a few years ago. We initially could not figure out why it would throw the breakers in the house halfway through the load time and again. Plus it leaks out of the drum. After reading all the complaints our symptoms match the problems others are experiencing.

My washer quit before completing its cycle. When I opened it to unload my laundry, it was still full of water. I closed the door and pressed the rinse/spin button. But it stopped again before completion, and the same thing again. This time I couldn't even open the door. Nothing seemed to work. Finally, after pushing buttons, it went completely through the rinse/spin cycle. I don't want to call La Mesa Appliance who is a factory approved service for LG, because I called them some months ago when the softener cup held water after the washer had completed its cycle. The repairman said this was normal, but it hadn't done this before, so I don't believe that. Meanwhile, I pull the drawer out and empty it after each wash. I'm unsure whom to call for repairs.

One has to appreciate the irony of the LG customer service rep answering the phone with "Life is Good". My life is good, but this is despite an expensive washing machine that leaks, smells, and now holds my last load of laundry hostage since I am unable to unlock the door. I will likely pay a small fortune for a service call tomorrow morning. I'll sell the set for a song on Craigslist to some other glutton for punishment, and buy a Whirlpool or GE.

Bought the washer and dryer in August 2011 (washer is WaveForce top loader). At first I loved it! I have 2 small kids and a dog so I wash a load daily at least. Got the software update notice so had that done. Noticed I would get the uE or UE code fairly often after that. Then one day no matter what setting I used it would get to the rinse cycle and never put water in it, wouldn't dispense my fabric softener, and just flash 22 min and then after a while stop and give me the UE code. So then I have to stop the unit, choose rinse/spin and then the fabric softener will be dispensed. Then when that is done, my clothes are still way too wet, so I have to choose spin only to try to get more water out. Sometimes I run it a few times and it's still too wet. Called LG several times, downloaded the app to figure out what was wrong. Couldn't figure it out.

Washer Warranty Model WM2301H - Rear half drum and inner drum need replacing. Every call to customer service gives different answer as to warranty. After being assured parts were covered, technical support denied claim. Worst service ever.

WM2050CW - We purchased this machine in 2010 and it seemed the answer to all our prayers. It worked great, cleaned well and the clothes were almost dry when they were done - very little time in the dryer to get them done. The machine wasn't cheap but it would save energy and use less water and of course cut down on dryer time. Then this year problems arose and it was out of warranty. No problem, I thought, just call a repairman and all will be good. WRONG. Found out most will not work on the Korean made LG's. The parts are hard to get and expensive and the service from LG itself is horrible. This coming from the tech that we finally found to come out and work on it.

I have had this washer for about a year and it has annoyed me since I first used it. I started getting the ue error within the first week of use. I went back and read the owners manual to learn how to load this machine. I started being extremely careful in the way I load it and I would only receive the error occasionally (can't wash a mixed of heavy and light weight items-really? I don't know anyone who doesn't wash their hand towels with their bath towels), but now I receive it with every load I run. My husband washed three loads of laundry this past weekend and he also received the ue error. He said it is a piece of junk! I paid a lot of money for this machine and I am ready to throw it out the window!

Machine is 17 months old. LG has had repairmen out four times, replaced the control panel twice. The problem is the TrueBalance feature. If I run a load less than full or with different weights of fabric, the machine is constantly out of balance and a load can take hours. Can't get through tub clean cycle because it's out of balance. I've bought a push knob Whirlpool to replace this after 17 months.

After having an LG washer and drier for a few years the drum bearing went out. We called LG Repair technician. Tech was sent out. Parts had to be ordered. Appointment was made. We were told to confirm via email. We never got confirmation email. Appointment was cancelled and had to again be scheduled. I've now had to miss 3 days of work to repair bad LG washer. Forgot to mention, washer almost caught on fire due to bad bearing. Thanks for nothing LG. My next washer/drier will not be an LG. Next stop BBB complaint.

We purchased our matching washer dryer combo from Sears as part of our remodel on our bathroom when our prior set died for the 10th time in 6 years. However had I known that $20-$70 repairs would amount to less than the headaches I would now be dealing with, I would have kept those workhorses any day of the week. Not only does our washer smell like everyone else's no matter what "remedy" we try, but it leaks, and leaks, and LEAKS! We've had it serviced 3 times in the last 6 mos. trying to replace things that were wrong from the motor to hoses to outlets and now find out there's lawsuits because of these issues. Because of cutting corners and faulty mechanisms I have to do more laundry, which causes more leaks, which causes more laundry, crazy cyclic cycle. When are we the consumers going to say ENOUGH and when is anyone going to have our backs to compensate and make this right for us? I'm tired of paying and paying and paying while these companies continue to manufacture GARBAGE!!! My washer still leaks after dumping thousands of dollars down the drain! Thanks LG!!! (SARCASTIC TONE, in case there was any doubt).

LG WM3987HW purchased 11/28/2011. It collect dirt around the gasket because it is some problem with drain and also has terrible smell, very poor ventilation cause mold. Use different cleaners to clean gasket but some places under gasket impossible to reach and this dirt attach to clothes during washing cycle. Have 5 years warranty. Try to get technician but they told me I just have to clean dirt. Never have this problem with top load machine.

I bought a new washer dryer set from Home Depot 70 days ago (a little over 2 months). The bulb in the dryer wasn't working, ignored it for a while then decided to call LG service to have it fixed. It was a buck but what the heck, it's a new dryer everything should work right. LG says the bulb isn't covered by warranty and that I can "purchase" it from them. WHAT? A brand new Washer Dryer for $1800 has a $1 busted bulb which they claims isn't covered under warranty. I ask why not and the answer I get is that the bulb is a "consumable". A consumable, like a detergent or lint paper?

My wife had put on a fairly average load of laundry into our LG Washer (approx 3.5 years old) on Saturday, November 22, 2014. My wife and I had to drop off our special-needs son at his group home, and we had to run to the grocery store. My other son had errands, so he too had left the house. Upon returning from his errands (approx. one hour after we had left), my son tried to enter the laundry room via the garage entrance. He was unable to get past the door opening, as the washing machine was found in the middle of the walkway of the laundry room, water covered the floor, and holes were present in two adjacent walls.

I bought this top of the line washer and matching dryer because my wife has never had very much because we both work unskilled labor jobs. She was so happy I even bought the 400 dollar matching pedestals. They look beautiful to this day but they break a lot, can't go 6 months without a problem. Worst set I have ever owned. I wish I would have gone to Sears and got a basic top loader with proven track record. I know I could have bought 3 sets for the price of the LG's. Never again LG. Where is our great Consumer protection agency at? I could have bought her a nice car for the money I have spent keeping these two LG's running since 2006. When I wear my clothes they stink. I guess we need to go back to doing our clothes at the Laundromat.

LG WASHING MACHINE MOD WT4801CW - Several pieces of clothing were coming out of our washing machine with streaky rust-colored stains. These new stains do NOT come out. Searching everywhere, we ultimately found that the plastic soap dispenser in the washing machine was discoloring, with the same rust color. I have not figured out what is causing this, but am now reluctant to use my machine. I've never used bleach nor softener in the machine, only the recommended type of detergent made by Purex. Has anyone found a fix for this? This machine was purchased at Home Depot (should have known better) in December 2011.

We purchased our LG top loading washing machine back in 2010 from Sears. Almost from the beginning, we were experiencing some very high speed spinning products. After numerous complaints that never amounted to anything, last year 2013 LG sent a notice about reprogramming their computer system in this machine. That changed all the settings, times, etc but did nothing to the UE message we were receiving on the machine which meant an uneven load.

LG WT487OCW top loading washing machine - Purchased 7 months ago. Since day one the machine gave constant signals of being "out of balance". We constantly have to restart the machine extending washing time to an average of 1 1/2 to 2 hours. The diagnostic system built into the machine is not helpful. It diagnosed a different problem and could not correct it. Currently it dispenses water during the spin cycle, again extending the total cycle due to having to restart the machine. Customer service did reply with a warranty repair that is pending. In contact with the servicing contractor who stated that software problems with this machine are common and a "motherboard and flywheel" may be the needed repair. We will see.

Have had a top of the line washer and dryer for 14 months. Washer has been frequently getting out of balance and stopping. It even did that when it was in "tub clean" mode, with no clothes in it!??

Like many others, spent > $1000 on a top loading LG about 3 yrs ago. The control board broke in the first few days, and it took a few weeks to get it fixed. It was also recalled. These were ok, I can understand sometimes things break, and they fixed these with minimal hassle (although it was a long wait for the part when the control board broke). However, now I'm PO'd. After about a year, small spots of rust around the bleach dispenser (don't use bleach), now that rust has progressed and it is also rusting around the bottom lip of the tub by the soap dispenser. I have an extended warranty, but this isn't covered because it's "cosmetic". The store has asked that we try to get LG to help with the parts and labor (their warranty for these issues is 1 year). We'll see... This is the 4th washer I've owned over ~30 years, and it is the only one to rust.

Do not buy this junk. If you want your clothes clean...forget it. My clothes come out stinking. I want my old washer back. No water in this machine. It dry washes everything. The clothes smell worse than when they went in. I wish I could get my money back. Garbage garbage garbage. You can not soak anything or control anything you want. We need to get a class action lawsuit going.

Washer wt 1101cw - This washer is constantly out of balance, I have to watch every load which I realized were taking 4 hours or more to do one load, my water consumption has doubled for my home since January of 2014 and it keeps my septic drain field constantly wet even in the heat of summer. Further they have told me there is nothing they will do to fix this problem, in fact his words to me is "This shouldn't be a problem mamma." So this is the worst washer I have ever purchased and would never recommend it.

Right after 1 year warranty, my washer which is upstairs flooded my downstairs. Often people think it is a bad hose. Brand new house and everything. The "rear tub assembly" was at fault. Just a "faulty machine", lucky us. They had me running circles to try to pay a claim. Finally I just paid out of pocket to fix downstairs ceiling, electrical etc. The washer continued to be a problem, rusting on the side near the top and we would see some water running down the side. Repairman said he sees this all the time. Water will spray out the seam near the top. NEXT, Dryer runs when door is shut continuously. Just spoke to a woman who lost her whole house to fire with same problem. Going to buy simple Maytag now.

We inherited four-year-old high tech appliances. Within first year, we had repaired the dryer/washer totaling $600. Paid tech $91 to tell me I should buy new one b/c of broke Drum/bearings. After just 5 yrs? Tech said that's normal. That's almost $1,000/yr to own including repairs, worse than owning a car. Are there any durable appliances out there?

We had purchased a LG washing machine from Best Buy less than a year ago and have had constant problems with it since. Soon after we installed it in our new house we had it leak water throughout the night from the front of the washing machine. After contacting LG about it they did a test on it (over the phone, as it was a smart washing) and said it was OK to use. Against the better judgement of my wife she went ahead and used it and the same thing happened again, but this time worse. The water created about $8600.00 in damages, had floor damage, water in the vents that collapsed the AC vent under the house, and mold starting to appear on our walls. Fortunately we had our own house insurance which covered out expense, and we had to pay a small $250.00 deductible. After explaining the situation to LG, they asked us to send them a damage report and all the information which we did, they refused to replace the washing machine and instead sent a technician out to fix it, who came out four separate times to fix it. He said that there was a fault with the machine and we were afraid that it would happen again. LG also told us that because the washing machine was a display model that we purchased it was not under warranty.

LG WT1101CW Top load washer - I purchased this washer January of 2014. I read the reviews in consumer reports and that is how I came to purchase this washer. My issue with it is that I feel it has more control over me than I do over it. It uses less water and does not saturate the items and because it uses less water, when you add chlorine bleach it leave chlorine fade marks on "white wash" as well as a darker wash. This has happened many times and a lot of my items were ruined. I do not believe that Consumer Reports tested this issue on clothing. I have also had to rewash my clothing because the dirt just didn't come out. I currently have sent LG an email with regard to this issue. Today, I just purchased a Kenmore with an agitator and it has a water level that I can choose. Although it is 3.6 cf as opposed to 4.3 cf. submitted by serial number. CHLORINE BLEACH DISPERSEMENT AND WATER LEVEL IS THE ISSUE. I have gotten unbalance codes but machine works and is quiet but I want my laundry clean.

LG True Balance HE Top Loader Model # WT487OC - Unless I wash a lg load mach will become unbalanced. A slight shift in weight will cause this. Not sure the purpose of this feature use to the mach would vibrate really loud if load was unbalanced. Now it will not even finish the cycle. Beware!

I bought my LG at Home Depot in September 2011. 3 months after I started to have issue with the drum who was unbalanced and a "WE" appeared. If you don't stop the machine and restart it, you can be waiting all day! When I call LG they told me that my machine had a recall and they changed the engine! It was weird to me...and didn't solve my issue. In addition, I have noticed that the top is full of rust as well as the outside of the bleach dispenser that I barely used. Can you believe that in the 21st century this is happening? I didn't call back yet as obviously some clients tried before without success. For sure I won't buy LG anymore!

We bought our top loading washer from Home Depot about 4 years ago. Thank goodness we invested in the extended warranty at the urging of the Home Depot salesman. I am sure he had heard many complaints about this brand. We had the washer less than a year and the drum broke. It took more than 11 days to get the washer fixed. I have 6 kids. Think of the laundry! Nightmare! The customer service could care less that having a broken washer was a huge inconvenience. Also, what does that say that MANY people were having issues with their machine and the wait list for service took 2 weeks?

I bought a LG Washer and Dryer from Home Depot, paid 4600.00. Had to have the dryer drum replaced. The rollers, they fell around the dryer. The washer has leaked so many times and ruined my floor and clothes. Door hinges are junk now. Not happy.

LG Tromm WM0642HW - I purchased my washing machine and dryer in June 2007. Today I was told the washing machine was not repairable. This washing machine has been a total disappointment. My clothes never smelled clean. The machine stunk always. There were times I had to wash the clothes twice to get them clean. The wash cycle was at least an hour long. I am really not sure how that conserves energy. I expected the quality of this machine to be top notch. For me it was not. If I knew I was going to have to buy a new machine in a little over 7 years, I certainly would not have paid for the top of the line machine like I thought I was getting.

LG front load washer. The counter weight is broken, a peg on the drum is broken, bearings and shocks messed up. This washer is not even 2 years old.

This expensive appliance is a total waste of my money. Thought I was buying top-of-the-line washer, so spent a bit more. My laundry comes out with obvious dirty marks on it, which must be mold being slung onto the fabric. I don't have confidence that anything is really clean. I have had black streaks on white slacks, sheets, blouses, etc. It is disgusting. I have to hand-wash these marks out the best I can; don't always come clean. Have also thrown out 2 full sets of towels due to looking so nasty & dingy. They do NOT come clean. Also have had problems with the balance, where the machine will not spin out the water with 7 minutes left in the cycle. It keeps adding more water, trying to weigh the load, but cannot spin. Wind up having to pull dripping wet clothes out, finish rinsing the best I can in the bathtub, try to hand-wring these heavy items, and let the dryer run way too hard to dry them. Don't ever buy an LG front-load washing machine. Got this in January 2010; it was manufactured 11/10/2009. It is a piece of JUNK!

We purchased an LG machine from Home Depot several months ago. It has broken 5 times. We have had it "repaired" via phone technicians at LG via wireless and we have had to have an LG technician to the house to fix it. It has just broken again with nice clothing in it soaking wet with soap in them. LG customer service has been horrible. They said they can come next week at the earliest. The representatives were not helpful. When I asked who they reported to in order to escalate the situation to fix the machine and save my clothes, they said "Bon-Moo Koo, the CEO in Korea". That is not a helpful problem resolution path. I am very dissatisfied with their product and even more dissatisfied with their customer service team who were awful. I am now working with Home Depot who are being helpful to return the machine and get another one as I cannot use this one as it breaks all the time. I would seriously recommend against getting an LG machine. It has been a horrible experience and wasted hours of my time on the phone.

Bought this machine did about 10 loads (very lg. cap.) then had to move. Just before moving I received a letter from LG, didn't open it just put it in the lower drawer of the front load dryer bought at the same time. Had to put unit in storage for a little over a year. Finally got it set up again (both times moved by professional movers). The dryer was missing a leg, and when I read the letter it said don't use the washer unsafe and there is a recall. Wait to do laundry. He comes out switches a elec. board and tells me the life of the unit is about 5 yrs. They are filling our landfills and should have bought a Maytag simple unit with no bells and buzzers, will outlast anything! Do a load of colors and had a DL code pop. Played with shutting it off and got it to work. Two weeks later a load of white (all my undergarments). Come down in the AM before work on Friday and all the lights are on with the same code. Played with it the same way but nothing. DL code is door lock. Get out the guide and it tells me the unit needs service.

The washer, while costly, does a very poor job of washing. The clothes, bath clothes and towels all smell sour in just a few days. Very little water and very poor performance; would not recommend. The dryer is great, fast and thorough.

My husband purchased this set less than 5 years ago. Our clothes smell horrible, like mold and mildew. We have tried the tub clean cycle on the washing machine, have bought products designed to clean the washer, and we leave the door and detergent drawer wide open when not in use to try to keep mold from growing. Absolutely nothing works! I contacted LG customer support and they said I had to get someone to service it. Why should I pay someone to do what I have already tried? There is nothing they can do that we haven't already attempted. Like others have noted, the thing also will not stay level. My washer is on a top floor and it sounds like an earthquake when the spin cycle is going.

I bought a LG washer model number WT507OCW from Lowe's Jan 2014. A few days ago I tried to use it, pushed the power button, made a clicking noise and shut down. I called Lowe's. They would not do anything so I called LG because the washer is still under warranty. After about an hour they set me up with a company in my area to fix it and told me to call them. I called and they refused to come out and repair the washer. I called LG back and told them what happened. LG said they will call me back within 3 days.

LG's customer service department is by far the worst company I have ever encountered. They have had repair company come to my house 3 times, not able to fix the problem. Had told me no part order was placed, the repair guy gave me invoice numbers for the parts order. The countless phone call to LG were a joke. Last one they tried tell me the the repair was cancelled, right after the repair company left my house. Tried the dryer and call them to tell them it still was not working. Asking for a supervisor and being disconnected twice, he told me the service provider was a third party. LG was the one's who set up the repair in the first place. I ruined over $400.00 worth of clothing, because LG told me to use time dry. Was not a good idea! I asked for a replacement and LG refused to condemn the dryer. I was put off, lied to, and had been given a run around by LG And had enough. I call Home depot. On the first call told me that they would make good on not only the dryer but the washer being that they were a set. Thank you Home Depot!!!!

Washer - a little over a year old. LG has the worst customer support on the planet...lazy people. No help. For past 2 months, have to flip the circuit in order to do a load of wash...pricey expensive junk and we had to buy the condo size close to 3 grand...don't ever buy LG. This is one time when we should have bought a warranty...piece of junk.

This washing machine will not get anything clean. Had it about 2-3 years - what a piece of junk. I have never seen a washing machine in my 68 years of life that would not get something clean. This is a top loader, direct drive, true Balance. I totally believe this machine should fall under the Lemon law.

I've bought front load machines in red color. It has a sensor type of thing. Anytime I wash something, it uses such a little water, I have to wash the same thing for three times. Also, dryer is the same way, it has a sensor and It stop drying the clothing before they are actually dry. I have to repeat the same cycle for dry three or more times. I set it on 55 minutes dry time, and in 10 minutes the machine stops with a signal of complete dry which is not complete. It bothers me. They weren't cheap and it says less vibration and that's not true, my whole house shake from it. I wouldn't recommend to anyone! I will sell my house and make sure I don't have any LG product in my house. Very dissatisfied.

I saw signs of rust appearing around the bleach dispenser less than a year after buying the LG Wave Force washing machine. With the lid down it became out of sight out of mind. 3 1/2 years later I pried the bleach dispense tray out to find the entire area rusted - not surface rust but one step short of perforation. Bought at Home Depot who gave me the run around about not have an extended warranty. Got out my Dremel tool and ground the rust out. Now will treat with Rustoleum and paint. It won't be pretty but will hopefully stop the rust which would have eventually taken over the entire lid & rendered the unit useless.

I purchased an LG washer/dryer pair from Lowe's in Glendale, AZ the week before Labor Day, 2014. Install occurred about 10 days later, because the item wasn't in stock. Washer was front loader, Dryer is gas. Dryer is fine. Washer (Model WM3570H*A) began leaking within 4 days - first a little, then a lot. Called Lowe'; they sent out a technician to "observe" the unit in cycle. Didn't find a leak. Next day, starts leaking again. Call Lowes and demand a replacement. To their credit, they send a Maytag "loaner" unit out while they take the LG back to figure out what is going wrong.

We bought a LG washer and dryer on Nov 2013. The dryer broke in August 2014. We are dealing with the Factory Warranty thru LG that is managed by GEEK SQUAD that is associated with Best Buy. Unfortunately the Geek Squad is the worse Service Company to deal with. Up to now Oct 23 we had 2 technician coming to the house and 1 appointment which nobody showed up, and my problem has Not been solved! They promise me by phone to have the parts ordered 2 weeks ago and installed tomorrow Oct 24. Yesterday we received an e-mail saying that they can Not come again and postponed the visit to Oct 31. I can Not understand how a large company as LG can have such Bad Service. We regret very much having bought an appliance from LG. We Do not recommend this company to anyone!!!

We have a client that has an LG wf-t1050tp. The outer drum got damaged and needs replacement; unfortunately, LG does not carry this part. Can someone please advise me if there is a substitute that we can use? The washing machine is in a very good condition and the client wants it repaired.

Bought a LG washing machine in December of 2011. In October of 2014 it just died with no warning. It cost $336.31 to fix. I tried to get help from LG with the cost of the repair and they either hang up on you or keep you on hold so long that the call gets lost. Even when you give them the information they ask for, they are still unwilling to help you with the cost of fixing it. They really act like they do not care about the financial burden in the consumer. The main board had to be replaced after less than 3 years. The serial # is 110kwhxax921 and the model # is WT4801CWABW(0). I will never purchase anything LG again.

I bought a top load LG washer in May of 2014, model WT1101CW, and was very pleased with it. I have three pets and we need to wash large comforters and blankets often; the washing machine did a great job and was easy to use. Then a freak accident occurred within just a couple of months of owning the machine. The washing machine pulled a sheet into the drain at the bottom of the tub and I had to call a technician. Since then, the machine has been operating well until all of a sudden, it stopped two weeks ago and gave me an error message 'PE'. That means the water sensors aren't working. I was leaving town and asked my adult daughter to please call and arrange a service call but she said she called the customer service number multiple times and wasn't able to get an appointment set.

Had this machine for 10 months. Lid gets locked with wash inside, does not always spin out water. I have had clothes come out 1/2 wet, the other 1/2 dry. Today I ruined 3 pairs of pants. I washed a load of white and used the bleach dispenser (Don't do It). It did not dispense all the bleach. The 2nd load seems to be ok. The 3rd load of dark clothes, 3 pairs of pants are bleach stained. I have also had strange spots appear on clothes. They weren't there when I put them in, I have had to rewash multiple items because they do not come clean. Also using a stain or spot remover is a must. Want my old machine back. It might have been old but it got my clothes clean.

Here is what I did about my problem. I went to Home Depot and bought what is called a Mini-Rester - $10.83 - one each for hot and cold. This is a device that attaches between your water lines and the washer. It has a tube with air in it. When the water shuts off abruptly the air in the tube takes the shock and drastically reduces the water hammer. If you have high water pressure as I do you will need these. You may have to adjust the water down some through the knob on the wall for both hot and cold but eventually you can find a happy medium.

LG true balance washers are a joke. We spent a ton of money on this unit and it rarely finishes a cycle. It has a large capacity but you can only wash a few items at a time if you expect a cycle to finish without getting the UE message. Had them out many times and all they can say is we should sort our loads. Worst purchase ever and we will never buy LG again.

I bought a top loading LG washer and dryer in May 2013 washing machine model WT1101CW. In September of 2014 the washing machine wouldn't drain the water halfway through a cycle. Called LG and was told that it was out our warranty and there was nothing they could do. I said it was 3 months out of warranty and told the lady overseas to give me a supervisor. The supervisor extended my warranty after scanning my receipts to him, now this is where the problems start.

I bought the WM1814CW in January of 2006 and several times it has leaked water underneath over the past 5-6 years. Not a lot of water, but in my opinion, any water leak is too much! Whenever this has happened, I check the rear drain hose and the pump filter underneath. I have never seen any evidence of leaking at the rear drain hose. A few times, the pump filter had "some" hair or lint, but never enough to completely clog the filter. I just noticed a sickening mold/scum lining within the inner part of the gray door seal. Wow, both little notches on this inner seal appeared to be clogged with scum/mold. I took a toothbrush and hydrogen peroxide and cleaned the notches (vent holes). At least, now the vent holes are clear. I got some of the mold and scum off the seal, but it is not all gone. Really LG, WTH?

I purchased a whole house full of LG appliances in October of 2011 (Washer, Dryer, Dishwasher, Stove, Microwave/hood, and refrigerator). I have had many issues with the washer. The washer worked fine initially and gradually started having issues from unbalanced loads to not spinning enough and leaving the clothes soaked requiring extra spin cycles. I purchased this particular model for the load capacity. You would think it would be able to handle what it was made for. In August of 2013 LG sent out a recall for unbalanced load issue. An Authorized repair company came out and did the software update.

Within 45 days of purchasing our brand new LG front loading washing machine, it began to leak water all over my floor. A few repair people came out and told me that the machine was over-sudsing and to use less detergent. They advised no more than a tablespoon of detergent - the machine still over-suds and drains out onto the floor. I have made several phone calls to LG and had several repair people out and they keep telling me the same thing - use less soap. There is no point in washing clothes and towels if you can only use 1 teaspoon of soap, the laundry does not smell good. I had a Whirlpool Duet, front loader, for 10 years and it NEVER leaked. Same laundry, water, soap, location, etc., the only thing that changed was the HUGE MISTAKE OF NOT BUYING ANOTHER WHIRLPOOL!

LG-WT4870C use the washer the first night and notice water on the the floor so we check the connection and made sure everything was connected. We check level, not a problem so we let it go. Every day since that water has been on the floor almost a year now.

I purchased my washer 7/17/2014. On or about 3 weeks ago I noticed a little puddle of water on the floor. I didn't think much about it, then the next day I was washing a load of clothes, and the little puddle became a flood. I called Lowe's, Moreno Valley, California where I purchased the machine, and told my salesperson what had happened. he stated, "Let's just bring out a new one". That sounded like a good idea since the machine was less than 2 months old. Then I was told, "We have to have a tech come out and see what the problem is, before we can do an exchange".

Machine was working and stopped, quit. No power whatsoever in the middle of the load!! When your LG washing machine quits working, as it will and locks the door with water in it with your nice clothes that will smell bad if you do not get them out. Here is how you can unlock the door without any power source to the machine.

I bought a LG front load washer, at the most, five years ago. It started making a horrible sound when it spun. My repair guy accurately referred to it as "like a train". He said that the main bearing has gone out. He told me to get a Whirlpool next time. I asked him if he has seen problems with the LG washers and he said "yeah, they aren't lasting as long as they should." Given that I am out of work and also cannot get to a laundromat, purchasing a washing machine is not something I look forward to doing. So we are going to keep using it until it completely freezes up. I am extremely disappointed in LG and just hope the LG dryer will continue to function.

Purchased a very expensive LG washing machine. The leak had been ongoing for a couple of years and was caused by a very cheap neoprene gasket (20p to replace) behind the soap draw, this in turn leaked onto the main PCB at the bottom front left of the machine causing this board to fail with a loud bang. The reason why I am not going to buy an LG appliance again is two fold. Very well made appliance (mostly) yet a small cheap component failed after just 2 years which then lead to a major component failure with no real noticeable warning. Replacement parts are as expensive as a new cheaper machine. Customer services is diabolical I had to email the UK CEO just to get customer services to call me back and yes of course the problem was denied (despite many other cases on the internet) as a known fault. Conclusion buy 3 cheaper machines for the price of 1 LG......... SIMPLES. This is known by LG customer services yet they choose to deny its a known problem.

DON'T BOTHER!!! If the machine isn't bad enough, the service is worst! I paid big bucks for my LG washer and it's given me nothing but headaches with water issues (IE) balance issues (UE) and now a leak that fills up my tub and gets your spun clothes totally soaked after my load is done. What's worse is you cannot find anyone that knows enough to repair it in our area. I'm not exaggerating. There were 7-9 technicians that came out (never fixed) and at least that many calls that they never showed up at their appointed time. I usually don't write reviews but I just want to warn all!

We bought a LG Front Loader from Lowes Canada Sept 2009. We bought the washer and dryer same day and pedestals. Did a load like I do daily, went out for 20mins and came home to the washer face down on my cement floor. Took out my dryer on way down. Smashed door, can't close door now, door latch broken, front panel caved in, metal damage on both washer and dryer. 3 Struts all broken inside. Our Piping was pulled from our wall and all cracked and damaged. Why would this do a face plant after 5yrs? I have emails and phone calls into LG, awaiting some response. Terrible:(

I purchased washer and dryer (LG waveforce topload) from Home Depot last year and making such a big purchase was quite scary. I could not more disappointed!! As I write I am going into 3 hours on 1 load of towels and a few baby items! Seems like every other load will constantly give me the UE code during spinning, doesn't matter how many times you adjust your clothes. I mean who really has time to stand there for over 3 hours adjusting clothes! This is insane! I have had servicemen from Home Depot come out 3 times over the last year and NOTHING has changed. By reading the other reviews I see I am not the only one, which brings little comfort as I pull my hair out and pack my other bedding to go to Laundromat so I can go on with my day. Shame on you LG for deceiving us public in not only thinking we were getting a good product but also saying it's "energy efficient" and for wasting my money and another day off!!!!

Bought the LG Top Load Washer and Dryer in February and the worst mistake I've ever made. I hate the washer, it is not efficient, and does not get my clothes clean. Never fails I get the UE error and always having to readjust my laundry only to find I have to do it again. If I don't pre-spot all stains they will not come out. I spend more time restarting and waiting for laundry to finish than anything else. I will never buy a LG product again. I hate this machine so much I wish I didn't have to give it a star. BTW spent the last 3 hrs trying to wash one set of queen size sheets.

I purchased my LG washer in January of this year and I couldn't be more disappointed! I'm constantly getting the UE (unbalanced) code when it tries to spin so then it fills back up with water and tries to automatically rebalance itself - which never works - and what a huge waste of water!!! I have to stand over my washer and constantly rearrange my clothes numerous times until it works and sometimes it doesn't if the load is small. Actually you can't even do a small load in this machine due to this problem. I end up going old school and wringing out my clothes by hand! I so wish I had my old washer back as this is awful. I wouldn't recommend this washer to anyone.

This washing machine started leaking in the first few months. LG has sent out a service technician 5 times over the past year. The machine continues to leak. Our wait times are 30 minutes at least to get through to customer service. Today we were told they would not replace the machine until a technician deems it unrepairable. Now a year into this process, it is clear they will keep wasting our time and sending out repair technicians without ever replacing the faulty washer. This will be the last LG product we ever buy.

7 years ago (nov 2007) we bought a top of the line LG front loading washer dryer pair "on sale" for $2936.40 (TROMM STEAM HM2688HWM).. Though never really happy with the cleaning performance -- especially on towels and bedding we finally compromised on using bleach and "oxy clean" on everything to increase the cleaning efficiency, always used steam, and sent everything else out. Our laundry bill is about $200 a month for a family of three. Additionally we have had to cut back on load size as it doesn't do a good job cleaning if "loaded" up to anywhere near capacity.

4 yr old LG Front loader washing machine... nothing but problems! Kept getting UE code (unbalanced). Called tech and he changed tub seal. Worked for 2 mos and now I have been getting another code saying a spin/drain issue!! Can't put any towels in, not 6, not, 5, 4, 3, or even 2!! My towels are now being held hostage in the washer full of water and locked in!! This washer is a piece of crap and LG sucks! Never going to buy another LG product AGAIN!! Going to look at new washers this week and running from LG!! LG, you suck and need new engineers!!!

I can't wash a small load nor can I wash a large load due to balance problems. However, I am stuck with it because LG will not honor the warranty. In fact, the only reason I bought the LG was based on Consumer Report reviews.

I bought a LG washer and Dryer, paid 2100.00 only to find I bought the worst products ever. I have contacted not only Home Depot but LG directly. I have emailed pictures to LG only to be told I did service my washer machine. How do you service a washer machine for rust? LG notified me to contact Home Depot for them to fix it or just buy spray paint to cover the rust. Home Depot stated it is a defect, that LG needs to repair it if not replace it due to defect product. After making numerous calls, I have come to the point neither stands by their product. This isn't a cosmetic issue. It is called junk defected product. Anyone looking to buy anything from LG don't do it. There is better out there. I will be taking this to every new station, Facebook and etc to get the word out to the public.

After emails and phone calls LG decided to extend warranty for this repair. So far the second series of parts have been ordered and three weeks have elapsed. First part took over one week and did not work. We had to use their repairman who does not seem qualified. Still waiting to get new parts installed and wondering if the machine will work. Machine cost $800!

All of my husband's blue work shirts have discoloration spots on them. My niece had several of her clothes ruined. I thought that bleach was staying in the machine some place, but no bleach was used and the clothes still have whitish discolored spots. Two of my bathroom rugs changed colors -- one from light blue to grey and one from green to a pea green.

I purchased the LG washer/dryer stackable. I have had other front load washers with less features and smaller, this washer is a real disappointment. The clothes do not come clean and they smell like the washer. I have cleaned this washer monthly and still it smells. The cycles are long and certainly not energy efficient. I have counted LG and they try to say that is the soap. I have tried all the soaps, the problem is the same, the clothes are not clean. We are a retired couple so the clothes I am washing do not have grass stains or played football in them, and they still are not clean.

I have been very pleased with my LG - but the bleach dispenser is rusting - yep rusting - paid over a $1000 - see my pictures - I was a great recommender as an agent but not now, very disappointing.

LG Top Load Washing Machine WT4801CW - The main PCB board went brain dead during mid wash cycle. This machine is 2 years old and has been used infrequently (2nd home). This appears to be a very common issue. I ordered part EBR75131701 and replaced it - which has resolved the problem. Contacting LG support was of no benefit to me.

Let me say first, I always like to give anybody a chance to resolve issues and I am really patient with giving multiple chances to do so! After four years of horrible service and a machine which is unusable with heavy laundry I finally had it, I feel everybody should know! This washer is unable to spin heavy loads! Washing half a load is impossible, it cannot balance a half load! If you fill the washer up with towels and bed linens it sometimes spins, but often it does not!! It will display in the screen that the load is unbalanced. THE ONLY THING I CAN DO IS TAKING THE TOTALLY WET LOAD OUT OF THE MACHINE, PUT A PART OF THE LOAD BACK IN THE MACHINE AND THEN IT CAN SPIN TWO OR THREE SMALL LOADS, THIS IS ABSOLUTELY RIDICULOUS!!!!

We buy this august 8 2012. The machine replace one 9 year old front load kenmore HE 2 PLUS, still working great and not rust. My wife like top load, the reasons we buy. Lg start rust round the glass on door on bottom and on dispenser liquid after 17 month. We call the co. Lg with answer negative, they not cover for rust. We call the extension warranty 4 year. They said we not cover for rust, they cover just mechanical. It's ridiculous. We show the picture on home depot. They said we can give 30% discount on new one. In conclusion I got lemon from lg. I was fan for lg, buying ac, lcd, tv and many more.. We not buy no more from lg.

We purchased this machine July 2011. The cover for the machine started rusting around the bleach dispenser in late 2012. I contacted LG and Home Depot (extended warranty), was told this was cosmetic damage and not covered. Since then, not only has that area continued to rust badly but the under rim of the cover is rusting and dropping rust into the laundry. Still considered by the above to be "cosmetic". We have now contacted an independent repair service and will purchase a new cover, all at our expense. Buyer Beware!

Lg top load washer - Every time I wash my white clothes I cringe, because I know that the next wash is my color clothes and that's when my problems begin. Nine out of ten washes one or two article of clothing have bleach mark on it. This machine is destroying my clothes.

I have had my LG front loading washer for about 2 years. It has ruined all of my white pants by staining them with gray marks. It leaves a simple line of gray up to 6 inches long various places all over my pants. In contacting the company I was told to do the tub cleaning more often. I have found that this grease collects right inside the door around the seal. I have cleaned it out regularly but alas my white pants came out ruined again. I felt that I had researched this product quite well before purchasing. I am very disappointed and feel stuck with a washer that ruins my clothes. I am not in a position to purchase another unit nor purchase more clothes. I would not recommend this brand ever.

Since day 1, I've been sorry that I bought this pair. My washer finally stopped spinning and made a weird noise today. We thought it was OK after cleaning out the filter last week. It worked for a few days after that and now stopped again. It doesn't clean clothes all that well & sometimes doesn't spin the water out enough. The dryer makes thumping noises when it spins and doesn't always dry the clothes well. Sometimes I have to leave the clothes overnight on chairs to finish drying. The set was expensive & not as good as the Maytag washer I gave away. I'd never again buy anything from LG.

I've had issues with the front loader getting off balanced and causing error messages. The website states to unplug and washer will reset, which seems to work. Now it seems to off balance with every load and I find I'm resetting a few times each wash. Not only that, but now my clothes are getting a moldy smell and I am rewashing to get the odor out. Very disappointed in this expensive product. I was thinking of purchasing a refridge from this company, but will look at other brands instead.

WT5001CW - We are still having significant problems with our LG washer. The latest issue involves the troubled spin cycle particularly when washing items in the Towel Setting. While trying to wash just 3 bath towels along with several smaller items, our washer will become unbalanced during the spin cycle subsequently causing our machine to stop operating! After having to stop, adjust, and rearrange items, the machine will resume the spin cycle only to have the washer once again cease normal operation requiring me to repeat the process of pulling out these wet items. As I indicated previously, I believe this chronic balance problem is due to a defective LG software issue rendering our washer unsuitable for the ordinary purpose for which it was sold to us. This LG washer is defective. We cannot operate the washer for which it was intended.

LG WASHER WT5001CW SERIAL 006KWWZ00297 - We purchased this EXPENSIVE washer in December 2010 before my auto accident and I had a great job. We loved it while it was working properly!!!! Now 4 1/2 years later, I am disabled and my wife of 32 years left. I live on very little thru no fault of my own and now this washer has been down for 5 weeks. Approx a year ago, we started having trouble with excessive vibration thru all cycles. This machine does not have an agitator and is a top load wave force washer. We called LG and found out it was under recall.

I simply cannot stand my front load LG washer! From day one, I've found grey or rust colored random spot on our clothes and towels, and nothing seems to get them out. What a waste! There are a lot of bells and whistles which may seem nice, but I rarely use them and rarely need them. Never would I recommend this product. I miss my old top loading washer.

I've had my LG Front Load washer for several years. It is horrible and always has been. My clothes smell and I've tried every product to get rid of the smell. My white clothes are always dingy regardless of what I do. Now the bleach cup is always full of water after every load of clothes is washed. Upon washing another load, when the dispenser drawer is pulled out, the water in the bleach cup comes streaming out. I barely ever use bleach, so it can't be a rust problem. I will be glad when this horrible machine dies. I'll for sure get something else and not an LG product. My LG dishwasher isn't worth a hoot either. Never again will I purchase LG products.

My LG washer wt5001cw has got worse after two recall services. And LG cannot fix the problem and refused to recover it to the original state.

We purchased our washer 4 years ago. This was our first front loader so we went for the top of line (or so we thought). Clothes don't get thoroughly clean, get an awful smell even leaving the door open. The best part the bearings go bad. Sounds like a jet engine in my house. Will now be without a washing machine for several weeks while parts are ordered, then another appt to do the repair. Only to be told once it's fixed it will probably only last another couple years. Will never buy LG or a front loader again. The machine is junk!

I actually LOVE my LG Tromm Washer and Dryer and have had very good luck with the company. I'm responding because I've seen numerous complaints about clothes and towels smelly moldy. I too had this problem with bath towels. It's not the fault of the washer, but rather it is using too much detergent and/or not using HE detergent.

I purchased my LG Waveforce washer from Sears (thankfully it was on sale). I have the same problem as the Shannon in LA. Takes forever to wash a load, from the error codes. This started from the beginning and I called LG and every time they came out it would not duplicate. Finally after months of this and many phone calls to LG, they actually replaced it. Same thing. I just gave up and have been dealing with this washer for about 4 years now, waiting till it completely dies and I can buy a new washer. I sure do miss my old Kenmore that had a ringer in the middle. That one got my clothes clean. There is never enough water to get the clothes really clean, if and when it finishes washing which takes double time because it stops and starts over. The only setting I use is the bulky/bedding one because it uses the most water. I can never leave the house once I start a load, because it would never finish. Thankfully it's only me, don't wash much and I sit near it, so I can hear when it ** up. The clothes smell moldy after washing them, and the machine is always smelly after a wash. I hate this piece of crap.

I just purchased my brand new LG washer & dryer about 6 months ago. So far, so good with the dryer, but the washing machine is terrible. It's constantly leaving patches of lint on my delicate/cold wash clothing and light patches on my other clothes. The set that I purchased was very expensive and this is unacceptable.

The control panel quit while my laundry was running. I called a repair service and they couldn't get the clothes out. My clothes have been stuck in there for 8 days and it's still got 5 or 6 more days waiting on part and repair appointment! Called LG and they said warranty did not cover the control panel. So I have paid after original purchase, service call, part and the cost of putting new part and loss of the clothes in it over $1,500.00! I also had a tv that lasted only 3 weeks! Last time I purchase LG and I won't purchase LG-made Kenmore products either (Sorry Sears).

Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.

This is a new LG Top Washer. 2nd call to Repair. Awful

We bought a WT5070CW washing machine a couple years ago. Within a year after purchase, we noticed rust forming where one pours bleach into the machine. We don't use bleach a lot, nor are we excessively hard on the machine. It has continued to get worse and now the inlet "cup" is pretty much ringed by rust. It is very unsightly, and we know this shouldn't be occurring.

After reading reviews of the LG top loads, I realize that I may just have to grin and bear the fact that LG is not what it is cracked up to be. The bleach dispenser is rusting quickly after only about 18 months of use. We are good stewards of our stuff so don't get the impression we have abused the machine. We have also noticed horrible spots which has ruined in excess of $500 worth of clothing and linens. Our house guests think our white towels resemble cows. The recommended amounts of liquid detergent don't come close to getting the clothes clean smelling so I must assume they aren't clean. It seems to me the washer does a whole lot of useless tactics rather than just cleaning the clothes. Expensive mistake! I haven't yet spoken to the company about the rust but rest assured I'll keep my experience updated.

Our house has never had a loose or knocking pipe until we bought an LG washer. I've heard this called "water hammer". It started immediately after installation. I contacted LG and was told, "This means that there is a sudden obstruction in the path of high pressure fluid through a pipe. This is caused by high water pressure in pipes not by the washer." Considering how very many complaints I've found, this is the washer. I now have a pipe loose in the wall.

I purchased a top load LG washer and dryer from a very popular store in Savannah, GA. Believe it or not at the almost end of the 1st year's warranty, I was cleaning the washer around the rubber part on top and found that the framework was rusting. I had already reported the bleach dispenser was rusting without results. I called the store and was referred to corporate. I got the runner around there. After trying to work with them they had a recall on a part. After that was installed the washer is slower which I reported right away. To this day they have not sent anyone out to check the RUSTING OR THE SPEED AND RESULTS OF ANY OF MY COMPLAINTS. I LOVE LG'S PRODUCTS BUT THE RESPONSE TO MY PROBLEM STILL HAVE NOT BEEN ADDRESSED. I'M VERY DISAPPOINTED.

We paid a fortune for this washer. It is an LG Wave Force True Balance top load. As another consumer stated, you cannot wash a small or a very large load without the UE code showing on the display. The machine constantly tries to balance itself. To me, 1 or 2 things is a small load. I've washed 10-12 articles of clothing and I still get a UE. I go in readjust the load, press start. 10 minutes later I get UE again. It takes me 2 hours to wash a load of clothes. The repairman came out twice. We had a discussion over the "small load" issue.

Overall, this set w/ dryer is very poor design - too many buttons & choices to chose from! Hope this machine breaks soon so I can get rid of it on Craigslist for cheap!

I have had my LG top loader WM3470HWA for 16 months. My towels smell like mildew and the mold from the washer has left brown streaks on my white clothes. I am sickened that after spending $850 on a "top of the line washer", I need to now take my whites somewhere else to be washed. This is all AFTER replacing the tub seal, which after numerous calls and complaints and hold times, LG covered. The incompetent tech came out after this happened and said not sure what else it can be. He shrugged his shoulders and said the only thing left to do is replace the tub, but sorry we won't cover that. So, now I'm stuck with this expensive machine and I can't wash my white clothes. I called customer service again, and they basically wrote me off... I'm furious and will tell everyone I know never to buy LG again.

I purchased my LG front load steam washer, model WM2501HWA, in April of 2010. It worked fine until May 2014 when it just stopped mid-spin cycle. It totally lost all power. I checked the obvious, tripped breaker switch, plugs, and all was fine. So I called a repair company that was recommended to me by a friend. They diagnosed the problem as a bad power board. It was also recommended that I replace the noise filter at the same time. Parts and labor would be over $300 not including diagnostic fee. After waiting a month for the parts, they installed them and it worked. After about 6 loads it died again! I've been waiting for the new parts and it's been over a month! I asked the repair company if they could just refund my money so I could just get a new one and they said they wanted to install the new parts first. They have yet to receive my parts and I am spending $25 a week at the laundromat. The first mistake I made was buying an LG washer and dryer. My second mistake was calling a bad repair company. I am currently out $300 and have no working washer. I am so mad!! Don't buy LG!!!

I phoned 3 days ago to LG to get a technician to come look at my 7 month old washing machine which suddenly has started tripping the electricity in the whole house, while in the middle of a cycle. It is currently full of water and not useable. I was told yesterday that someone would come today. I waited until noon so I rang and they transferred me through to the technician who was the rudest man I have ever in my life spoken to. And he informed me that no one was coming today and that they were booked until the middle of next week.

I own the LG WT5101HW top load washer. I purchased 3yrs ago from Best Buy. We have a family of 5 so I hoped the extra large capacity would be a great option. Unfortunately we have benefited from this option due to it throwing it off balance and giving an UE code. We received a recall letter and had the LG repair guy change the part (I believe the circuit board) in September 2013. It's no ones fault but mine that I've waited 9mo to complain about the fact that the problems have been worse since the repair was done, but in my defense it didn't happen right away. The knob for the settings however did not get put back correctly and does not spin freely like it used to, but I tried to overlook that since it would cost me a day of work to have the repair guy come back out to fix it.

Lg top load model # WT1101CW - I have had this washer for 1 1/2 years. It takes all day to do a load of clothes. Every time you call for repair they just want to replace electronic board. That does nothing. Right now it is 6pm and I have been doing the same load of clothes since 7am. Constantly says uneven load, constantly refills and adds time when it says 13 minutes. I go back in about 15 minutes later it is filling up with water and now has more minutes. Just random amounts of time. Filling, draining, filling, draining, never spinning. It is so frustrating to try to get laundry done. There is a small 15 yr old Maytag in my basement that works better. Do not buy this washer. It is a top loader with no agitator. I Hate it!!!!!

It seems I'm not the only one having a rust issue with my new LG washer. I also have rust forming around the bleach dispenser. And I now have "orange" stains on all my white sheets and clothes, which I can only assume is from rust... and it will not come out. I will be putting in a complaint with LG, but from what I'm reading from other people, it's not going to help.

I purchased LG washer and dryer, the best in STEAM technology and thought I did a good deal. While we don't know yet if the washer and dryer perform well or not, we were shocked the first time we used the washer today to hear a lot of banging. We discovered the water tap was not open. Then when the washing was ready, it was wrinkled so we suspected the rinsing was done with warm water!! And that was true; the techs from SEARS installed the hoses wrongly. I give the SEARS install team 2 stars, that's it.

New LG washing machine from Home Depot. Right away problems. 5-6 calls over 2 months. Nothing is being done to improve this situation. They keep promising they'll send me a new one. I filled out the correct paperwork and they continue to ignore me. Several times I have been given a phone number that doesn't work. Almost all service people cannot speak clear enough English and it makes the entire process very frustrating. Stay away from LG.

Well, this is the first and LAST LG product I'll ever have. Waveforce top loader WT-5001CW. The consumer reports at the time we purchased the washer were good, but I guess only for the time they got any ink. After only three years this thing, like all the others reviewed here, throws up the UE (uneven) trouble code, and smells like a sweaty billy goat even with routine cleaning/preventative maintenance. Our clothes also have the same odor after being "washed" in this contraption, especially the towels.

Constant UE code (unbalanced). Machine always smells musty because it holds water/poor design, does not fully empty. If you put in clothing flat, with an expectation that they will wash unwrinkled - the "load sensing stage" will eliminate any chance of that happening as the machine spins wildly like a centrifuge on speed. Your clothing is thrown up against the walls of the tub and tangled together...

I have a HE washer that has needed repairs over the years and since I bought it from Sears with the extended warranty, the repairs were covered. Finally it got the death sentence: $2300 to fix, so Sears is giving me replacement value towards a new washer. I was trying to decide between a Kenmore and an LG model. So many of you have talked about getting a Kenmore instead of any other. Thanks for helping me decide to stick with Sears' brand. Oh, and I am paying the $$ for the extended warranty on that one, too. Thanks!