LG Washing Machines Reviews

Purchased the machine in Nov 2014. Stopped working June 25 and is still not fixed. LG refuses to replace it.

Worked great first few months until I tried the Turbowash. Now the normal and heavy duty cycles are stuck on TW & the permanent press cycle is defaulted to TW so you have to manually turn it off every time. The TW is an option that I had to add the first time I used it. I did not like it as the clothes felt & smelled like the detergent was not rinsed out completely. I use an approved HE liquid and only 1/2 of the amount the dispenser calls for. I was told by the service repair person that they could not fix it as LG Customer Service says that it is supposed to function that way. I spent 1 1/2 hours on the phone with customer service myself and was finally told that once you use the TW for the first time it is DESIGNED to stay on and you cannot turn it off, and that they would not repair or replace it, or return your money.

We purchased a $1,000 LG washing machine in October 2011. We had always bought Kenmore, but the salesperson said that LG was a great company with good products. So we made the purchase. When the machine was delivered I had noticed on the interior rim that the paint (porcelain?) finish was not smooth in a couple of places about the size of a quarter - this would be directly under the spray head and another area a few inches from the spray head. The delivery person didn't seem to think this was an issue. About 2 years later I noticed that the area directly under the spray head was turning brown, but I didn't think twice about it because at the time I didn't realize this round piece of plastic was a spray head. Well today when I was wiping down the interior of the machine 2 places the size of a pencil eraser came off exposing the metal of the machine.

My washer has developed crack in back of stainless steel tub and now snags my clothes and has some rust on tub. Any repair suggestions? Worst purchase I have made.

I bought an LG front loader in December 2013. It went out in May of this year. I was told by LG I should have bought an extended warranty. The entire panel is out and it would be cheaper to buy a new machine. Ridiculous to say the least. Never again.

Can someone tell me why the clothes after they are washed are not clean. I have had this machine for less than 2 weeks and not happy with how clothes come out still dirty. Was told by salesman that this was the best machine on the market... My old machine cleaned clothes better and faster than this high tech machine.

LG Top Loader WT1001CW. DO NOT - DO NOT- DO NOT- BUY this washing machine. I agree totally with all the other reviews. It does not fill with water enough to even cover the clothes. There is virtually no agitation to get the clothes clean. Clothes usually remain in the same position in tub during the entire wash process and dry spots remain on clothes.. they didn't even get wet. I have had to rewash loads again just to try to get them clean but still they don't come out clean at all. Spin cycle is crazy and clothes just lay on top. This is the WORST machine ever made. I don't know how they get a good rating. Someone stacked the deck to trick consumers into buying this machine. I have had this machine for about 6 months and wish I could return it. Do not buy LG washers.

Purchased top of line LG washer/dryer ($2,256.79) from Warners' Stellian (WS) with 5 year warranty- expiring 2016. Model #WT5101HV. Between WS, LG, and NSI extended warranty company, they've been unable to repair or replace our wash machine. We've been going to the laundromat for one month. We are beyond livid! Each entity blames the other, no one will take responsibility. I would not recommend WS, NSI, or LG to anyone. Beware! We just want a working wash machine!

We purchased an LG washer in July of 2014. I have not liked it from the start - tub is too deep, fills with very little water to wash clothes, feel clothes are not clean. The washer broke on July 30 and repairman from Sears, where we purchased washer and dryer, came the next day. He advised us that valve was broken so water was running in constantly. He told us he would have to order it from South Korea (what?). Not acceptable but he could not order it in U.S. I called Sears Parts and was told they had the part and would send to us. The part arrived on August 3, and the next day two more valves arrived from Texas. I called tech dept but was told our tech had set August 10 for repair and they could not change that!! How screwed up is this? Never purchase LG again nor will I purchase appliances from Sears. Totally disgusted. Tqq.

We bought a new LG Washing Machine from Lowe's in March 2015. We have already had problems with the machine. Now we are getting the message E6 which means we have a clutch problem. We have had to wait a week for the service call. Very disappointed with Lowe's and LG.

3 yrs ago we purchased a LG top loading washing machine. I called customer service after my machine's electronic board went out (that has a recall on it). The machine also was locked with water and clothes in it. Customer service gave me a service rep to call and I did. Also was told I had to pay out of pocket for the tech to come out but with the situation of clothes and water locked inside it I have no other option but the number I was given. They do not service my area. I called back to LG, got told someone would contact me. That has been over 1 month ago.

I purchased a Top Load LG HE washer in Nov 2013. It replaced a 27 year old Kenmore that I never put a dime into repairing. I cried the day that washer died. It has been two years of hell with this machine. UE are the letters now that make me want to throw a two year old tantrum. I have literally seen these two letters on the front panel of this washer more times than I can count. I am now keeping a log of every load and how many times the UE appears before I can actually get a load done. It is usually a minimum of 2. Every part that can possibly be replaced has been done.

We bought LG top load washer and front dryer as a pair; WT5170HV, 5-2012. The only problems we've had was the washer electronic control board shorted out & now we've noticed rust forming underneath the top rim of the washer. There is a notice about not splashing bleach when adding to the dispenser. We are careful, but apparently it splashes up on the bottom of the lid and around the dispenser when the machine is operating. This is a design flaw and needs to be corrected by LG. This will be the last time I buy LG products unless they show me that they will stand behind their products and fix the design flaws... So be careful when buying appliances and read consumer reports.

Always shaking as unbalanced. Have found greasy looking debris on clothing and a tear in brand new sheet set??? Help. What is causing this?

On August 1 2013 I have bought the LG washing machine model F1443KD/01, 11 kg direct drive. Warranty 2 years, price 859.14€. On 5.11.2013 I have bought LG Eco Hybrid dryer model RC8055APZ, warranty 2 years, price 1,049.00€, with discount 944.10€. In October 2014 water flow from under the washing machine and the dryer didn't dry. The dryer had alarm that filter is not clean, or it has finished the drying cycle after few minutes and laundry was still wet. They have changed the filter with another model. They have cleaned the system. I was told also that the motherboard was replaced with a new one And the machine was tested But it is not written on report that the motherboard was changed.

Well my washer (LG wt5001cw) started making a grinding and whining noise after owning if for 2 and half years and come to find out my repairman tells me it can't be fixed and it's time for a new one. Really it is not fixable? So if your washer has these issues and it's this model number good luck. I also have emailed LG a letter and let them know I won't be spending anymore of my hard earned money on their products. At least they don't make any life saving devices I hope. Please do not buy their products. My repairman said that this is common with their products and they are only made to last about 3 years. He sees it everyday.

We are without a washing machine and LG does not stand behind their products. From all the reviews, it appears we do have enough people to level a class action suit against LG. Are you in? We purchased a LG front-loading washing machine in November 2014 from Home Depot. When the machine was delivered, there was rust inside the drum. We called Home Depot and complained and two weeks later (a month and a half after purchase) we finally received a new washer.

In 2013 we purchased the set of LG washer/dryer from a well-known appliance outlet chain. Earlier this year (2015) we noticed the washing machine started leaking. In fact, water was leaking out from the bottom of the machine and collecting in the drain pan. We immediately contacted the store we purchased it from who informed us that our warranty had expired, and they would have to charge us x-amount of dollars to troubleshoot. Instead we did some extensive research on the LG machines, only to find tons of video complaints from other angry and frustrated consumers. The leakage seems to be consistent with many other complaints. The detergent dispenser tray slot has mildew build up behind the tray itself. The bleach dispenser tray is rusting... what the heck.

Wf t6017pc automatic washing machine - Hi guys! I purchased the unit since 2005. It's worth it. Been 10yrs yet it didn't give us headache. Until recently, I’m hearing this sound like there’s a coin or sharp object inside it while spinning. The sound is alarming. What seems to be the problem? Please help? Thank you.

It often takes an entire day to do one load of laundry because this LG top load washer WT4870CW cannot balance itself and vibrates severely and smacks into the wall. Often, when I try to rebalance a load, the load seems to be already balanced, but the machine does not think it is balanced. This HE machine is supposed to save water, but the water constantly runs as the machine tries to balance at the spin at the end of the wash and during the rinse cycle. I have tried to contact LG several times through their online portal and they ignore my requests for service, or send me a video about how to balance the machine (the machine is level). Now going through the calling them phase of trying to get this resolved. I hate this machine and wish I had never bought it. It does not work as intended and LG is falsely advertising this machine as a water saving appliance because the water seems to run the entire wash. Do not buy this machine!!!

I bought this washer (LG WT4870C) 11-2013 on ratings in Consumer Reports magazine. It has not lived up to the reviews given. The load is constantly off balance and the machine will continue to add water and move clothes around until I stop it. You cannot leave this washer running without constantly checking it. Clothes do not clean even after sloshing in the water for an hour. I have the original receipt, and would love to replace it. I am in the market for a new dryer, my Kenmore Elite stopped suddenly after 5 short years with numerous repair calls. My first washer and dryer, basic Maytag brand lasted 20 years. Any recommendations on a good dryer?

I'm at work while I'm writing this so I don't have the exact model number of the machines. But we Installed the machines correctly and leveled them and we had problems with the dryer within 3 months of loud humming noise. They came out and said that there was nothing they could do, that it was normal and we called them just before the warranty ran out, and once again right after and never got it fixed. Serviceman was no help. The washer always vibrated horribly on the spin cycle. Now a few years later it's broken its mounts and is burning the front gasket. The set was complete garbage from day one. I will never buy another LG product. Not a phone, mp3, battery, nothing.

WT4801CW - After 2 1/2 years this machine just completely shut down completely. Extremely difficult to get any service on this LG machine. Initially tech said the input board was shot. He now says the motherboard might be shot. This machine is a disaster and not worth purchasing.

I purchased my LG Washer and the entire area around the bleach spout is rusting on and underneath. It's truly crazy they get away with selling such a cheaply made product. Anyone thought "class action" yet?

After installing a new LG gas dryer the dryer ran fine but there was no heat. I called LG and they said a service person would call within 48 hours. The first contact from a repair person was 3 weeks later, not 48 hours. When I declined the service (I had already paid a local service person to do the work) the LG service person on the phone was quite insistent about why I did not want service at that point and refused to accept that fact that their huge delay in time was the problem..

Front load washer makes loud tapping noise during spin cycle. The noise is so loud you can't talk on phone, watch TV or have a conversation while the washer is on. I leave the house whenever I wash. LG techs tell me that's normal for a front loader. I cannot believe a company would make something so loud.

LG has the worst customer service ever. We have been kept waiting for the 3rd time for a window of 1pm-5pm for which they never show up. Then they call around 6:15 and so they will come in 20 minutes. Only to mess our machine, change the angle of the hose, and leave the machine in worse condition. Now it's not the 1E code showing, but UB and the tub is clinking around. When calling Lance a "Corporate" supervisor, he lies and says they are waiting on parts and that is why service tech didn't show. He doesn't even know the tech was actually still coming. No one telephones us and they keep us waiting all day. Lance has no solution to any problems and apparently no reference number to access for a complaint to his manager which I am not allowed to have a name for. When I told him that the tech just called he said "Well then talk to him." DO NOT BUY FROM LG!!!

We bought a front load washing machine (LG) 2 years ago. I have written customer service to remedy the problem we've had (the SMELL), but they didn't tell me anything that I hadn't already tried. Every time I would do a load of laundry, my entire hallway would stink like rotten eggs. We finally discovered that there was a hose at the bottom of the unit, and learned we were supposed to drain it from time to time. Actually, I have to drain it EVERY TIME! Every time I empty the water from the hose (about 4 cups of water), it stinks like sulfur or eggs. If I don't drain it, that water just goes onto my next load of laundry that I'm washing. I'm so frustrated & want to give this thing back!!! I'm tired of my laundry smelling bad when I use fabric softener AND dryer sheets!!!

I purchased an LG top loading washing machine in 2014. It is by far the worst washer I have ever dealt with. It can honestly take all day to wash a load of clothes unless I stand there to make sure that it does not stop to run more water in to rebalance the load and trust me I do everything I can to make sure that it is balanced. I would love to be able to throw it out the door.

My wife and I purchased a new LG WT5070CW washing machine in January of 2013. This is a top loading machine. We started to experience mold/mildew smells from the machine shortly after we purchased it. We use high-efficiency soap, use very limited amounts of soap, dry out the entire machine (including the top lip of the washing tub) after every use, remove and empty the soap detergent/softener dish after every use, plus dry it out. We have used commercial after-market mold/mildew solutions to treat the machine. We have also used bleach rinses and vinegar rinses. We purchased a carbon filter bag that we place in the machine when not in use. Nothing seems to help and the smell is getting worse. So much so, that we are considering purchasing a new machine.

This machine is the biggest piece of garbage I've ever been duped into purchasing. Usually, Consumer Reports is my guide when purchasing larger priced items, but they were way off the mark on this item. I bought the LG WT4870CW washing machine, with the matching dryer. The Home Depot crew set them up, made sure they were level, and all attachments properly secured. I have NEVER had as many problems as I've had with this machine! Each load takes approximately TWO HOURS to complete! I have to babysit the machine and continuously redistribute the clothing because the "Uneven Load" continues to flash and my washer will stop. Some days, if I'm really busy and forget to BABYSIT the machine, it may take all day to do a load of laundry!

We purchased new from Conn's December 2011. After 2 years we noticed the painted rim around the bleach dispenser starting to blister, peel and rust. Now after 3 1/2 years, it's progressed significantly and also rusting around the top rim of the tub itself. IT'S RUINING MY CLOTHES AND LINENS! After cleaning the tub tonight, I ran a wash clothes under the tub rim and wipe a massive amount of rust. If LG is not going to stand by their product, DON'T BUY! We will never again!

WT1101C - I bought this LG top loading washer two years ago. It was great. It replaced a front loading washer that had always been a pain. I love the amount of water it used and how efficient it was. It is so big, it will wash my king size duvet cover. Now, not only is the washer constantly off balance, it will actually fill the washer almost to the top to wash clothes. Today, it spent four hours washing my sheets. As it is off balance, I constantly have to check it and at this point, restart it, to spin only in order for it to finish the wash. Even better, I can find only one repair company who will come out and they want $250 to look at it. So much for customer service. I thought it was bad to replace my last washer after 7 years. This is ridiculous. I would not recommend this washer at any price.

LG Direct Drive Front Load Washer - This top-of-the-line washer lasted just 4 years and 1 month. Now the bearings have gone bad and the cost of repair is greater than the cost of a new washer. This obviously did not meet the advertised quality!

This washing machine is the most expensive, least efficient washing machine we have ever owned. My wife has used all the recommended HE products, cleaned the washer as recommended and yet, often, as today, she has to shake black flecks of mold off the whites. We would NEVER buy another LG product!

We purchased a washer and dryer set in December. The week of June 22nd I called because the washer stopped working. The technician was sent out on June 26th and it was determined that 5 parts must be replaced because it was defective. They were suppose to be replaced on June 29th and the technician called to tell me the parts didn't arrive over the weekend and he would hopefully call me to come back out on July 1st. It is now July 14th and we STILL do not have a washer! I paid for a BRAND new washer, not a defective one.

One year ago washer- dryer purchased. Washer leaves deposit of dirty material on clothes. Lowe's said they can do nothing as it is past 30 days! Your reviews show similar complaints from other folks. Another voice! NO LG!

The LG washing machine, I have a top load... spent a great deal!!! It supposed to be energy-water efficient - FORGET THAT. There is not enough water to clean the clothes or agitator clothes comes out dirty and take the ENTIRE day because if while in cycle the machine the clothes are not always balanced WHICH MEANS YOU HAVE TO BABYSIT THE MACHINE and CONSTANTLY adjust clothes to balance and STILL it doesn't work. It will go back to filling rather than rinsing. PURE JUNK!!!!!!!!!!!!!!!!!! BIG MISTAKE! I WASTED A LOT OF money, time, have been so aggravated and frustrated. BIG RIPOFF!!!!!!!!!!! I repeat RIPOFF!!!! How dare they sell such overpriced garbage!!!!!!!!!!!!!!!!!! Very disgusted! Minus 10 stars is what I give this product.

I had dealt with our old washer for years. It would become unbalanced a lot. Clothes would come out with washing detergent, dirt, food and baby poop still on them. We decided to buy a new set and not have to worry anymore. We paid almost $2000.00 for the pair. It's exactly like the old one except we're out $1000.00. The dryer is fine. Love it, but HATE, HATE THE WASHER. Scale of 1-10 it gets a 1.

I just purchased a new LG washing machine WF-T1262TP. The spin cycle is inoperative in that the tub won't spin. I have redistributed the laundry but it does not help.

I have purchased LG front load inverter direct drive 7.5 kg 6 motion washing machine. Although it was quite expensive for me but sales man succeeded to give me belief that it is the best model. After finishing warranty period that is 2 years and after exactly 2 years and 8-9 months machine is giving error. We had register complaint then 4 to 5 times their different technicians came telling various problem. And at last they found but spare parts are so costly so I will not suggest this w.m. for ordinary people who can't afford this regular maintenance of around 2000. If small part is also damage you have to take whole unit e.g. PCB harness for one part of filter PCB. It is really not affordable. Company should provide those small parts instead of insisting customer to buy whole units.

LG Top Loader WA48J7700A - I purchased this washer last month and hate this machine! Not only does it not fill with enough water to cover the clothes, it doesn't even put enough water in to get all the clothes wet! When I look at the little bit of water that IS in the machine, it is dirty. I wondered, how does the little agitation in this dirty water get the clothes clean?? Oh! It doesn't! Today I am done! I am looking at a white shirt that is dirtier than when it was put in the washer (yes it was a light color load). I have noticed this before, along with dry spots on clothes after being washed! There is also often white streaks (detergent residue?) left on dark clothes.

After washing a load of clothes the drum light will not go off. We have tried unplugging, holding the start button for 10 seconds then replugging it back up. It still stays on when unplugged. The washer won't come on. Why does it seem that all the LG washers have this or a similar problem? If there is a problem with the "motherboard" recall these washers and fix them. This is a factory problem not the customer that bought it. The problem is too similar in every case. You are turning people against your LG products. My model is WM2487HM.

It took almost a month to finally get LG to respond. First call they needed proof of purchase sent to them (strange, since they already knew my model and date of purchase while on the phone!!). They said once received, a manager would review to determine if they would extend the warranty, which would allow for the top to be replaced.

I have had the LG HE machine for approximately 2 years. When I first got it, I called LG because the machine wasn't getting all of my clothes wet and certainly not clean. They smelled dirty when they came out. The repairman said that the machine was working properly and proceeded to completely fill the tub to prove it to me. I have since found that the only way to get a full tub of water to cover my large loads is to run the washer on "Bulky Bedding" with "Heavy Soil Level". (Nice trick for the "repairman" to use). How much longer will LG (I don't know about other so called HE makers) be allowed to dupe the public into buying these machines? I bought it to save energy and water. I care about our overuse of the earth's resources in fact I am one of those who still hangs clothes outside on my clothes line. As soon as we can save enough money, we will dump this machine.

Boy, do I wish I had read this website 2+ years ago, when I decided to purchase this LG WT5070CW HE "WaveForce" top loader. I too was swayed by the glowing review from Consumer Reports. I've been burned several times for following their recommendations, but that's a different story. This has to be the worst washing machine ever. I agree with everything everyone has already said. The bleach dispenser on my machine is also rusting (identical picture to the ones already posted).

I received my LG front loader washer and dryer 5 years ago from my son as a Christmas Gift. The machine works well. I have had 2 problems, the biggest problem is the foul smell and the black mold. I have tried everything to no avail. Everything that I research, I've tried. I need to try the installation of another gasket to see if that helps. And also recently I have had problems with the door where the soap/bleach/softener goes.

LG TOP LOADER WT4970CW. This set was $1200 on sale and should have just bought a cheap one. It took me literally from 7am to 5 to wash a load because of off balance issues. Then it still wasn't done, clothes smelled like mildew so I emptied the washer and boxed it back up and returned it. I don't have time to babysit. DO NOT BUY THIS! Bought from Menards in Columbus, Indiana. I called LG at the request of Menards, just to find out that these issues are not uncommon.

I agree with what everyone has to say about these new washing machines. I bought the LG 1101 washer 2 years ago. Chose this model as consumer reports gave it a raving review. After doing a couple loads I felt that the machine wasn't washing the clothes very well - white streaks on dark clothing, dry spots on clothes, not smelling clean at all so I would watch how much water would go into a load - not much! I pulled out a grey dress shirt after a full wash cycle & could see that it was completely dry in certain areas! I called LG & asked them if they were the right people to call or should I have called Sears (where I purchased it). Of course they said I made the right call as they would send a repairman out & because I had the machine for only 2 weeks. I should have called Sears because then I could have returned the machine!

I have a front load LG washing machine that I have only had for 18 months. It started making a loud noise during the spin cycle a few months ago. We called service and they told us to stop using the machine immediately and they would send a service technician. The tech said we need a new tub assembly and it is NOT covered under warranty. It will cost $1100 to get fixed!!! Are you kidding ME??? I paid less than that for the washer 18 months ago! This is absolute BS. How can they NOT back their products after only 18 months. I am putting this POS out on the street and I will NEVER buy another LG product. LG products are garbage!

I recently bought LG WD1275QDT, found disappointing not unto expectation for the price range. Not recommended (but company suggests) for liquid detergent use if you use pre-wash, Main-wash detergent will leach into pre-wash and left nothing for main wash (Media has better design for dual use). If you open detergent tray risk softener leaching into wash (bad design). Rinse and wash water inlet is same. Expect more soap may leak every time. Also pipe is corrugated may hold detergent. Takes long time to wash. 2-3 hr is most common option (I found time being wasted between cycles, NOTHING is optimized may be company wanted to use all possible rotations of inverter control).

In 2010, my husband and I saved up our money to purchase a new washer and dryer. I had heard great things about the front loaders and LG so we bought it. I have had such a bad experience with this washer and dryer. The time has never been accurate. I have to use the drain and spin multiple times. The dryer takes over 3 hours to dry. These problems are not from the fact that it's 5 years old. It's been like this since I bought it. I am very unsatisfied with this product and will be changing brands and types as soon as possible. Not worth wasting your money!

We have only had this washer 6 years and when the display reads 10 it doesn’t go any further toward zero. It will run For about 20 minutes and then Give a UE error which is basically saying the load is not balanced. But if it is empty then how is it out of balance? Then you call for a service place to look at it and they want to charge $90 just to show up which forces most people to trying to figure it out on their own. Has anyone else had this same problem And could offer the remedy for it?

I have had the LG WT4870CT top load washer that I purchased exactly two years ago. I noticed rust around the bleach dispenser so I notified LG and let them know about the problem. When I finally got the proof of purchase to them they told me that I did not wipe the area properly. The rust is coming from under the bleach dispenser, leaking through to the top. I will need to hire someone to get to the area under the dispenser so I can take a picture of the problem. If I do it myself they might say they will not guarantee something that was not professionally repaired. It is very frustrating.

$2000.00 investment from P.C. Richards. We need a class action lawsuit against LG.

Problematic since the get go. Clothes stink when they come out. Leaks from the door. Constantly off balance. Started get black streaks on all our clothes and discovered the bearings are gone - only 4 years old. Would never buy an LG again.

I wanted to be fair about my review so I waited until I had it a while. I bought this machine a yr ago and I am very disappointed. In any cycle, there's not enough water to get everything wet, say nothing about rubbing the clothes together. The repairman came out for a repair issue and stated the machine was made to wash ONE set of sheets not two. If I want anything really clean, I have to go to bulky to get enough water to make any soap suds. Most of the time, I can see the blue soap color on some of the clothes.. They don't get wet enough to get the soap off. I will not buy LG anything again.

We purchased an open box LG washing machine from Best Buy; first they changed the delivery date without notice; fast forward five months, this washing machine flooded our brand new house THREE TIMES. LG sent a technician out one week later because they only have limited amount of service for this area; the technician couldn't find the problem and after the third visit, and us videotaping the washing machine during the wash to see where the water was coming from, the technician said it was fixed. Well, we requested him to stay and watch and finally, he see the problem that LG "never heard of".

I haven't had my top loader for 4 years yet and this is the 3rd time it's broke. I got it at Best Buy and the first time it broke they wouldn't stand behind it all. I didn't purchase the extended warranty because I figured it should last for more than 2 yrs, you would have thought! I spent 800.00 dollars on a machine I thought would last me. I'm not made of money so my hard earned money was thrown in the wind. NOW after over 2 weeks of waiting on it to be fixed, THE PART THEY SENT WAS WRONG!!! So now I get to wait again. I WILL NOT recommend this company or Best Buy to anyone. I have called LG and complained many times. The only thing I got out of it was this time they gave me an APM#. I want a new washer. This is a lemon in my books.

LG Direct Drive WT 4801CW - Top of the line, we were told. At first small black marks were on our clothes & required a second washing. But today was the worst - it's as if there is a hidden filter or holding area that fills up & then discharges filth all over clothes & sheets! I checked our water filters & lines into the machine & nothing was found. We are retired so no clothing caked with dirt/mud. Is there a filter that we are unaware of? Nothing in the manual. I wrote to the Manufacturer but no reply.. Very poor Customer Service. Local Dealer said they would have to pull machine all apart but I have to pay for it! I've had LG products in the past but this one has done them in as well as their wonderful refrigerator, so we are done with LG anything!

Placed 1/2 load of towels in washer, started machine, then went shopping. Upon return washer door was open, water was pouring out of the door, and the towels were all over the floor. Apparently, this happened soon after we left because the washroom was flooded, the hallway was flooded, the bedroom was flooded, and the basement had the equivalent of an inch of water everywhere, it had even streamed into the garage through the wall from the washroom. After calling LG we were told the machine was out of warranty and to call an LG repairman. He was not available for two weeks.

This is the worst appliance purchase I have made. Most loads show as unbalanced to which the washer responds by refilling the tub with water. It is almost impossible to meet the machines balance requirements. The constant refilling makes the machine a little less than 'high efficiency'. The company's position that you need to wash things of similar weight in a load is ridiculous. I would have to wait until every piece of clothing I own needed washing before I could meet that requirement. A typical load takes 2+ hours to complete which includes multiple attempts to rebalance the clothes. I would recommend that you look elsewhere. I cannot fathom why there are so many positive reviews for this giant POS. (Model WT1101CW)

These problems have hopefully been resolved for now.

I purchased an LG front loader in the last quarter of 2012. In late 2013, the door gasket started leaking. I called several local repair shops who stated they would not work on them because LG did not stand behind their appliance replacement parts. I ordered the gasket and replaced it myself. Now in June of 2015, the door gasket is leaking again in the exact same spot. This is a poor design and I will never buy an LG product again.

My machine was less than two years old when I noticed the bleach area cover was stuck. I had to really work the cover to remove it from the location. It is then I noticed the area was completely rusted. The edges have no paint left on them. The machine looks horrible. I spoke with ** and **, both supposedly on the executive service team. All they could say was "if your washer is working we cannot do anything about this 'cosmetic issue'." I am very upset to think the quality of this product is inferior to the point that it rusts after only two years of use. I hope the rusted area does not spread to the point that I cannot close the lid of the machine. Last LG product for me!

The first problem was (what I found out is very common) the pump broke. The hose had to be drained and the pump replaced. Paid for new pump from authorized LG repairman plus fee for his visit. Second problem, the dryer settings stopped working. No matter what settings were selected the dryer stopped at 20 minutes. Clothes were not dry. Now we can only use the Time Dry and Temperature selection. At least we can dry the clothes. Third, the washer stopped working. We tried following instructions from LG and nothing worked. They suggested calling their authorized repairman who would charge for the visit as well as parts, etc. All the blue lights blink but the washer will not choose a setting and doesn't start.

This piece of crap not only left my clothes stinky it would not actually wash clothes very well. I was dazzled by a tiny machine they had on top of the "real" machines. I should have known to never be impressed by a "sample." If you want dirty clothes buy an LG. If you try to complain to the company you cannot find a way to contact them. BOO!

I have a LG top loader. It is by far the worst washing machine that I ever owned. I swear it takes me all day to do a load of wash because the machine goes off balance unless I stand in front of the washer and move the clothes around to balance them. This is no way to do laundry. So so unhappy.

My LG ultra Capacity direct drive steel drum quiet operation WM 0642HW supposedly has a 10 year warranty. I have dealt with it not cleaning well all along the way but now it is smoking out the top and the repairman said it is a known issue with the ball bearings and will cost 900.00 to fix. This was after my husband pulled strings because due to LG not paying the repairmen in the area now no one here works on these at all anymore. No, we are not repairing nor will I buy any product with this company again. I can support other CEOs. Thank you.

When we went shopping for a new washer/dryer, I was upset to find that nobody carried the old-timey washing machines -- unless you wanted a very small tub that you can't wash your bedding in. I did not like the fact that these new washing machines did not let you set your own water level or preferred washing cycle (you know, permanent press, delicate, regular, etc.); nor did I like the fact that it did NOT have an agitator. I do not need a washer/dryer for "dummies" who need presets for the various types of loads. LOL Plus, I had a sneaking suspicion that a washer without an agitator couldn't get laundry cleaned properly.

I have had machine (WT1101CW) for 20 months and problems since beginning. Problem intermittent from beginning and I got mad but let it go. Called within year and they did something via phone at machine. Problems persisted and I called a number of times as I got angrier and they did nothing. Problem is constantly out of balance condition and clock and mechanism seems to keep repeating steps. It rinses and again and again and clock jumps all around. I finally put on special and set spin only to get water out but it goes from 13 minutes to eight and then back to ten minutes.

Bought an LG washer (Model WT5001CW) 1/2/11 from Home Depot with the in-home extended warranty in effect 1/2/12-1/2/16. The panel under the bleach tray has started to completely erode and even showed signs early on. Received a total run around and was told "rust" is not covered under the warranty. I tried to explain that it was due to defective materials. This is a known issue by LG and they refuse to take responsibility. Home Depot refers me to Federal Warranty Service Corporation/Assurant for the extended warranty and they refer me to Home Depot. Never again will I purchase anything from LG.

When my wife and I purchased our LG washer and dryer from Best Buy in highland, Indiana, our sales rep informed us that installers could switch latch and hinge side of doors upon delivery. When our machines were delivered, installer was able to give us a left side hinge, as we desired on our dryer. However, we were informed that washer was not so adaptable. We would need to wait up to two weeks for the correct machine to be delivered. When I contacted Best Buy, they would accept no responsibility for their sales agent giving us incorrect information. After using machines as is for some time now, it is really inconvenient to use with left hinges on both machines.

This washer is a POS. The stinky clothes comes from it being too stingy on the water. Yes, it's supposed to conserve water but if I don't want my clothes to stink then I have to run 2 extra rinses with each wash and then run a "Rinse and Spin" cycle once that is done. The problem is that these washers don't use enough water to rinse all the soap out, leaving some soap on the clothing fibers... which causes them to stink and stink worse once you start sweating in them. It sounds odd but the excess soap is actually getting funky in the clothes causing them to smell. Give it a try. I'm going to sell my front loader for one that doesn't care about using less water. I'd rather smell like I'm clean than save water.

Where do I start. I have the top loading, no agitator, wave force. It uses too much electricity figuring out load weight. It doesn't clean the clothes well. The bleach dispenser has ruined many towels. If I interrupt a cycle to add an item (during that time the machine allows you), it screws up the machine on how much water to add so it fills the tank completely full. Contacting the company is a joke. The repairman tells me everything's normal (he's probably in a hurry to go to the next complaint of LG washers. The feature I have allows me to put my phone up to it so LG can hear the beeps and tones for a diagnose - DOESN'T WORK (hence the repairman). I extended my warranty to three years. Problem with that is when they tell you nothing is wrong, your warranty is useless. I'm sorry for anyone who buys LG! I hope you see the negative reviews and run the other way.

My mom purchased an LG washing machine over a year ago and we have had nothing but problems. The washing machine will say "UE" which is uneven. You could have a large or small load and it will go uneven. When you restart the load, it will add more time and then go uneven again. There are times it will take over an hour to complete a load. You can never do small loads! I will never purchase an LG washer again. I want to get rid of this machine so bad, hard when we have paid so much for this washer. According to other reviews this is a very common issue with these washers.

I bought this washer to replace a 20yr old Kenmore when I moved to my new house. Large loads, blankets etc I was told it would work for all. Within a year there was a recall because it became unbalanced. I had that 'fixed'. Every time I do a large or heavy item this machine goes off balance. It does not stop but goes over and over again from the beginning, wasting water and electricity. In other words I have to do multiple loads and/or stay in the house checking on the machine to be sure it doesn't go into this wasteful cycle. I will never buy a LG product again and in only 3 yrs I am looking to replace this one.

We purchased a LG 5101 series washer new. It had a recall on it and in our area there was no service technician. After much trouble they replaced it with a 5170 as it is the replacement for the 5101. We have been through two of these and they have been nothing but trouble. It takes forever to wash a load with constant stopping for rebalancing. It doesn't matter what is in the load. A simple load will take hours.

Always out of balance. Cannot wash a small load. Doing a bath robe? Better buy 10 of them so the machine is full otherwise it will not wash and will go out of balance. Have a blanket to wash? Sorry, you will need to wash every one of them in the house because the machine will go out of balance if you have fewer than 4-6 blankets. Forget about washing your bath mats with the waterproof, non-slip backing as those are not recommended to be washed in this washer. Just throw them out every week and buy new ones. Plan to spend hours every week staring into your washer waiting for it to go out of balance because if you do not babysit this machine, it will empty and refill, empty and refill, using hundreds of gallons of water in a futile attempt to rebalance the load. Would write more but my LG washer is out of balance again so I have to go.

LG True Balance Washer - I agree with every negative review I have read. Bought this expensive laundry set that doesn't get clothes clean, throws itself off balance no matter how large or small the load is. Takes forever to do a few small loads and the clothes come out spotty (white clothes w/ detergent stains). I also bought the matching dryer that takes several tries to get the clothes dry. Don't use the high heat or your clothes stink. Very unhappy. Wish they would trade them out with something that works.

I purchased a LG top loader in March 2015. Less than 3 months later the machine kept registering an IE symbol. I contacted LG support and the earliest they could send someone was 10 - 14 days. Then the contractors they listed were not in my state! After contacting customer service dept a 90 minute phone call was told the service company that I found willing to come out and service machine was not covered. No parts or labor charges would be covered. I am still in negotiations to try and resolve broken circuit board. DON'T BOTHER BUYING LG PRODUCTS. NOT WORTH HASSLE! VERY DISAPPOINTED!

LG Top Load WT517OHV washing machine is very stylish. It has a window on top so you can see into the machine. What we don't like: it smells very musty between loads. You can't wash rugs that have a rubber backing. You can't wash water-proof or water-resistant items such as jackets. The machine doesn't fill with water for a full load. We've tried all the settings. Every time we wash a load, we have to set the egg timer to come back after 10 minutes to shut the machine down. We then reset it to fool it into filling the drum entirely with water. How do you wash a full load of very dirty clothes with the tub filled with water half way or less?

My new large capacity LG washer model WM8000HVA does not spin out water ninety percent or more of the time regardless of the size or type of load. The machine was purchased on 07-08-14 and delivered at the end of August 2014. I started having problems with the machine not spinning out from the first use. I had three service visits and at the 3rd visit LG technicians suggested that the service tech replace the hall sensor and main computer. They subsequently decided to replace the machine with a new one and the same problem continued. I have had two service appointments on the replacement machine and on the second visit the LG technician replaced the main computer and the hall sensor on 06-10-15 but this did not resolve the problem. I had a medium load in the washer when the tech showed up and the machine would not spin out displaying a UE error code.

Bought top of the line LG WM8000HVA. Returned after 1 day. It has a design flaw and creates water hammer which will eventually stress and break pipes in the wall. Water pressure in spec but they wanted me to adjust pressure... dumb. They wanted me to buy a bandaid (line conditioner) which sometimes worked. See Google for quite an education. Expect to see 10 years from now major lawsuit from an AG when people's walls are leaking from abused plumbing. Stay away from this washer. Bad design that they are ignoring.

WT4801CW - Only bought this washer four years ago and can echo others who say that cycles take a LONG time. Now am getting OE error constantly ~ have done troubleshooting and there does not appear to be any blockage in drains. Will try appliance repair but disappointed as I had cheap Frigidaire for 15+ years and no trouble... Will not buy LG again.

Buying this product was a big mistake. I have owned it for about 2 years. The first year had to replace the circuit board - cost money. It doesn't wash my clothes. Not enough water - always off balance no matter what size of the load. As soon as I can get enough money I will buy a new washing machine. It will not be LG.

Worst washer I have ever had. Does not wash dried food etc off clothes. I think it don't give enough water to wash properly. I always do extra rinse cycle because I don't like the thought of wearing detergent in my clothes. If I could afford to get rid of this piece of ** I would. But right now I'm stuck with it. If I could give this washer a no star I would because it is worthless.

LG top load washer model WT1101CW purchased from Home Depot March 2014. Washer frequently does not get even barely dirty clothes clean; sometimes it appears that parts of clothes never even got wet during the wash! Extremely disappointed in this washer.

Front load washer computer broke after only 2 and 1/2 years old. Home depot said it would cost $350 to fix, LG said "things break" and it was my problem. Not gonna spend $350 only to have it break again in 2 years.

I bought a LG washer dryer set in 2007. The washer broke down, had to be repaired and the dryer. The washer never fully drained the tub. Then one lovely day... It burst the door open and flooded my house causing $7,000 worth the damage!!! The mechanism to stop the water failed and it dumped what I can describe is 15 bathtubs full of water in my house. It leaked into my basement and damaged wood floors. If you have one, get rid of it now! This also happened to a acquaintance I have as well. Currently in the process of replacing carpet, underlay, kitchen flooring and cutting into walls to repair the damage. This company and their products are evil! I bought a Maytag yesterday to replace the ignorant machine.

LG WT1101CW - Bought new just over 1 1/2 years. It worked fine for over a year and now it cannot complete a load without stopping because it is out of balance. Had a repairman check it out and he stated that LG said it needed the new update control board at a cost of over $500.00 before he could even diagnose problems. This is almost as much as a new machine. Obviously they are aware of a problem if the main control board is already being updated. The repairman said he could not guarantee that this would fix the problem. This machine is horrible. Contacted LG customer service and they could not diagnose using their phone diagnostic system. They stated they could give us a repair company name and stated the machine was out of warranty.

This washer and dryer were rated about as well as any, so it was kind of a tossup what to get. You are supposed to use TUB CLEAN cycle monthly or more often (This on a front loader that is supposed to SAVE water) and after every time you use the machine you are supposed to wipe around the 2 gaskets that stay wet. If you don't, and even if you do this creates odors, sometimes even if you're careful to wipe all around. Wiping the gaskets down requires getting on the floor and going into the tight crevices with a rag all around. Also, you are supposed to frequently empty the "drain" at bottom and clean out the filter. This also requires sitting/crouching on floor and the first few times I had water all over the floor and under washer. Very impractical. So far it hasn't had repairs (2 years old) but is noisier over time and thumps around a lot on spin cycle. Poor design all around.

It has been 3 weeks since my front load washer decided to start leaking out of the filter. Called LG and they said they would contact quality appliance in woodland. Too make a long story short, quality appliance never showed up or called. No way to leave a message. Called LG at least 8 times for them to tell me to keep calling the repair guys. Finally called them back to speak with a supervisor. On top of that called Home Depot where it was purchased because I was at my wits end. Stay away from LG their call center representatives are like robots. All they continue to say is "I'm sorry" even when they don't mean it. Hopefully tomorrow it gets fixed.

3 yrs old Front Washer. First problem had to call them back on installation. Now massive leak and can't come for 17 days to fix it.

This washer leaves black streaks all over my clothes!!!

Our LG Tromm Washer Machine has a rectangular area with a lid and this is where you pour your detergent. It collects black mold constantly and only part of it comes out to clean. That part being a small piece which holds the softener and bleach. I even keep it open at all times so air can hit it and it still gets quite moldy. Also, it needs to be drained every now and then as well at bottom of machine. Dryer DOES NOT dry loads at all. I have to dry numerous times, both large and small load, even using the appropriate dry choices. Probably spent more on electricity than what I should have been with these supposedly more efficient machines. I have been unhappy for almost 7 years with these machines.

Bought the 4.1 high efficiency top loader on 2/1/14 from Lowe's and on 5/15/15 the washer broke. The codes that keep showing up is telling me the problem is with the drain hose. So I've checked the hose, removed it, bought a new one and still the same code appears. So I took the back off to check if something is blocking the hose and nothing. When the clothes are washing the water will not drain it is aimed into my stationary tubs so I lay it on the floor and the water pours out but doesn't stop so the washer can fill up to actually clean the clothes. Called the 800 number to be told it's out of warranty and I need to call a local repair man. Many places don't deal with LG repairs and the ones that do charge $100 just to look at the problem. A total waste of $800 on this item. DO NOT PURCHASE THIS WASHER.

It will rarely complete a load without becoming off balance. It cannot acknowledge a small load so forget washing your special loads until you've saved up a year's worth. Customer service is not helpful and will make you feel like you are the only one experiencing these problems. They send you incentives to positively review the product then make it impossible to update your review negatively. This machine will make you cry from frustration. I can honestly say that I will not buy another LG product because of this experience. My husband says to sell it on Craigslist and get something else. I can't do that to another innocent victim. Giving away a $1000 washer with an honest disclaimer about its short comings is the only thing my conscience will allow. We need a support group for owners of this product.

I purchased a condo in October 2010. The condo "came with" an almost new LG washer/dryer (WM2101). The washing machine has not lasted even 5 years. About a month ago, the washer "shut down" with an Le error. I called the LG 800 help number and was instructed on how to reset the machine. Multiple attempts at resetting did not resolve the problem. After determining an authorized LG service provider in the southern California area, I had a service representative come to assess/diagnose the error. The service provider could tell me that from the serial number of the machine, that it had been manufactured in November 2009 - less than a year before I purchased the condo.

I purchased this machine for 962$ 3 years ago and it is the worst washing machine I've ever owned. It is locked up now with a load of clothes in it and the electronics are completely dead. It will not respond to any reset even though it has power. They want to send a technician to the house at my expense. I don't want to invest any more money into this machine because even when it was working it was a lousy machine. I will never buy another LG product. I will advise all of my friends of this experience. I just wish I had visited the online reviews and read about other people's experiences with LG before my purchase. They have a very poor reputation.

So I decided to trade my Maytag washer in for an LG because Maytag kept breaking, 4 times in 4 months but washed clothes amazingly. Anyhow, my 6 week old LG washer sucks. My clothes do NOT come out smelling clean. Why? My washer does not have mold. Not does it stink, my clothes just don't smell fresh. This washer is ruining my stuff with a stink. They smell better dirty. What is wrong? What can I do? I tried doing everything, cleaned everything, changed detergents, everything. Please help.

My sister bought a top loader washing machine in Baguio. We traveled it in Isabela along with the washing machine. After a day when I was about to use it but when I turned the power on it was no longer working. What should be the problem?

We purchased an LG top-load washing machine last year and it is by far the absolute worst washing machine I have ever owned. Almost EVERY single load, since the day it was delivered, becomes unbalanced and will not finish washing. Even after re-adjusting the items in the washer multiple times. It often takes an entire day to wash one load. Serious waste of water and electricity. From the other reviews I see it would also be a waste of money to attempt repairing this problem. Looks like I need to buy another washing machine. Epic fail LG!

We bought a LG front loader washer and dryer at the astronomical cost of over $2200. My husband insisted on purchasing a 3 year extended warranty. And guess when the washer died? Five months after the extended warranty expired. This piece of junk didn't last 5 years! We didn't want to have to buy another dryer because ours is still working. We had no choice but to purchase another LG in order for it to fit with the stackable kit we have in our condo laundry closet. So now we're out another $1100 for another piece of crap LG washer that we've had less than 24 hrs and already we're having a problem with water leaking into the drum from some plastic orange piece located on the top of the rubber seal.

I bought this WT110CW washing machine at Sears and paid $722.24 including R.I. tax, in December 22, 2014. It is now May 23, 2015. I get a error code E6 that clutch is BAD, unplug machine and call service! I now see the same piece of ** is on sale at Home Depot for $576!! NEVER AGAIN A L/G PRODUCT, when the rating for them was excellent!!

Already had the repairman here once before the warranty expired. Now warranty is expired, and the machine is still not performing well. Takes 3 hours for one load of wash. It was the most expensive washer in Home Depot when I bought it about 2 years ago. I'll never buy another LG product.

We purchased our LG machine from Home Depot online, September 2013. Although I do not like how the machine operates (cannot fill) (never enough water) (takes forever to wash a load), it stopped emptying April 26, 2015. We called for service which was to take place on April 29. It was determined the machine needed a new pump. It was ordered that day and was to be in in 3-5 business days. After waiting 10 days, we called Diamond Warranty service. We were told the part was ordered and there was nothing else they could do about it.

Our LG front loading washer and dryer are seven years old. We purchased a four year service plan with each, which got us through the first four years. The washer is on its third drum, although replacement drum number two was discovered to be damaged during installation. A lot of other parts have also been replaced, I've lost track. The water pump went out and needed replacement, which was probably good because it was discovered the drum was again loose. Now the unit died, nothing works, third control panel installed, still dead. The dryer is another story with a consistent knocking. When asked, the warranty serviceman suggested buying an older washing machine in good condition off Craigslist or at garage sales. I'd happily pay more for a dependable product, in the end it would be more economical. I thought LG might be such a product but as it turns out it's just run of the mill with great advertising.

We bought set of front loader. We've had nothing but problem. There is always something happens with them. It costs so much to have them fix. I wish I knew about the problems with these.

Just doesn't do a very good job of cleaning clothes. Wastes tons of time filling with water. Also front loader oftentimes won't spin due to balancing, especially bulky loads or small loads. Just an all around pretty lousy washer.

Purchased this washer in March of 2011. At first this washer worked great. Then it started to vibrate a lot more than it used to early on, then it started to tell me loads were constantly UE or uneven, then it started giving an IE code. It wasn't until the IE code that we called Sears... 2 months after our expensive $170 3 year warranty. They told us the part and we ordered it... wrong part. Finally got the right part and replaced it. The machine worked ok but we still had excessive vibrations and then it started stopping on 17 minutes. Wouldn't get past that time. Now, it is stopping at 45 minutes... and it took 3 hours to get to that point. My husband called Sears after finding out our machine is recalled and they claim that our machine doesn't count. He called a different Sears number and they said to call LG because it's an LG machine.

Bought LG washer back in March 2014 From Home Depot. It will not clean children's clothes. It does not have access to scrub dirt out.

A friend gave me a used LG Tromm washer. It never worked correctly - kept getting a DE error or a de error. Replaced door sensor, cleaned out drain, had two different professionals repairman come and one handyman twice - still not repaired. LG says they can't do anything because their model number sticker wore off. Unbelievable.

My LG Tromm front loader washing machine finally bit the dust this week. The bearing is completely shot and I am ready for a new washer. I bought this washing machine in Feb. 2008, so I have had it for 7 years. I paid 1,000.00 for it then and would of expected it to last a lot longer than 7 years. I think it is too much weight working against the bearings of a front loader. I am going to try for a HE Top Loader now.

We purchased our LG Wave Force top loader model number WT5001CW about 4 1/2 years ago at my local Home Depot for $850. The biggest mistake of our lives. First, the issue with washing blankets, towels etc. The code I think IU or EU pops up and you have to reorganize the blankets and make sure the machine doesn't continue to fill the tub. Sometimes it would take 4 hours to wash my blankets or comforters. Second, the bleach dispenser (I use non-chlorine bleach) seems to always be filled with water. We think the tube is clogged but we are dealing with a more serious issue right now which is my final issue. The third and final issue having dirty clothes come out of my washer after you are supposed to have clean clothes. The delicate cycle does not allow you use to use a lot water so your clothes are not completely covered in water. Then I take out my clothes and find these pieces of dirt and pebbles.

Love this washer. Doesn't require nearly the soap or water my last washer did and it can wash a pretty large load. Depending on the setting it can take awhile, but the usual load on normal settings takes about an hour. No complaints here other than I wish it came with a booklet that described the settings. I bought a floor model so it could just be missing.

Four year old Front Loader 105KWXD1L866. Purchased December 2010. Keep it clean, baby this machine. Pulled detergent dispenser off to do a little cleaning, found rust. This ties in with the rust that has been running down the hinges as well. From what I've read this is common. I'm afraid to pull covers and see what's inside. Seal around the dispenser area is junk. Not happy.

The washer is making a very loud sound. No washing clothes clean. The dryer is not drying the clothes. Has to run thru many times to get the clothes dry, sometimes two hours. On the front of the washer it says 10 year warranty. That is totally false advertisement. How can they get by with that.. LG was of no help!

This top load LG washer is the worst appliance I have ever purchased! I can't begin to list all of the things that are wrong with it. The drum on the dryer cracked after 3 years. The repairman said in all of his 30 years he has never replaced a drum. Stay away from LG.

If only I had checked for reviews prior to my purchase. I moved to Georgia from California a little over a year ago and was so excited about getting a new washer/dryer. I went to Home Depot (it's a small town, so the store selection is limited) and found what I thought was a really nice washer/dryer combo from LG. I couldn't have been more disappointed. The washer takes FOREVER - mostly because it continually rebalances the load - all to no avail. After multiple attempts the washer gives up and chimes to tell me to come and rebalance it.

Every load takes forever. Machine always says it is unbalanced and it is not. Just tossed my comforter out the door soaked. Tired of fixing it in the washer for the past 4 hours. Next to go out the door is the washer.

I bought a LG top loader at Conn's and I'm very unhappy. To wash I need to wait for my day-off because one load can take up all day. A load never stops rinsing even after spin cycle. I have to literally stand there and wait for spin cycle to stop before it takes more water and goes through rinse cycle all over again. This happens with small or full loads. I'm getting ready to throw it away and get me another one.

I bought my second washer in July 2014 after my 7 year old front loader quit working, I was told control board was bad and LG had quit making board. The LG rep still talked me in to giving them another chance with a new top loader telling me new design and really quiet with good reviews. Now they've been out 5 times, replaced 3 parts and have been told by 2 repairman from 2 different companies they have no idea what is making this noise that is so loud I can't hear a TV in my great room. Still LG they need to randomly replace more parts because they haven't spent enough money yet. In the mean time I'm wasting 3 to 4 hours of my time every time they come out.

Purchased an LG front load wash machine July 2013. Unless the wash machine is running the door is left open. We are having terrible mold issues. I can clean the mold off of the rubber seal where it is visible but there is a lot of mold where the seal meets the drum and the rubber does not fold back. I have tried cleaning it with a toothbrush and bleach since my finger barely fits in the space but the smell is still horrible and there is no way to wipe the mold out of the small space. I know the problem isn't detergent because I only use one pod per load and don't use fabric softener. I would definitely not recommend an LG front load washer!!!

We purchased a LG washer several years ago from Home Depot. It is a nightmare. It smells horrible. I have to leave the door open whenever it is not in use. It only works on one type of wash cycle...the speed cycle. All of the rest do not release detergent into the wash. The washer makes so much noise and lights flashing that my papillon stands back and barks from afar. No matter if I choose 20 minutes for delicate or speed cycle that says 30 minutes it takes an hour. I bought used Maytag and wish everyday that I could own any brand but LG, and I will never buy anything that saves water again. How much is my time worth? A lot. I will join you in any lawsuit or civil action. These machines are horrible and expensive. What a waste. But I laughed so hard reading the posts, I am sure it added years to my life. I was looking online to see if I could throw the detergent in with the clothes because the dispenser does not work anymore.

Purchase a set of LG washer (WT4870CW) and dryer from Best Buy that was last year’s model on 04/12/2014. Upon the washing machine acting up and not draining after about 10 or 11 months, we called LG support to get it corrected, was when we were informed it was almost two years old. Even when we had it less than a year. The washing machine had OE and UE errors popping up interrupting the spin cycle continuously, requiring resetting and restarting in the spin cycle. The first tech diagnosed it needed a stator, ordered that to our house and installed it, problem continued. LG schedule second tech service company, who diagnosed, after reading bulletin stator replacement no longer done, but circuitry parts. Ordered two, parts came to house and third person came in only installed one circuit, stating I needed two separate circuits for washer and dryer. Problem continued.

We've had an LG washer (model WT5170HV) for about two years. We are having our second major problem with this machine. This time it is not stopping! It will start with saying "52 minutes" for the full washing cycle and take almost three hours to complete. Needless to say, the repairman is coming out. I do not recommend purchasing an LG washing machine. Repair calls are expensive. If this repair is more than a couple hundred dollars, we're dumping this machine and buying something else.

December 2008 we bought the pair of LG front load washer/dryer model of washer WM1333HW at Corbeil Electro. We've made several complaints to LG about the problems with both machines in summer 2013. They send the Oxebo service company to repair both. For the washer they had to come 3 times, drain was not fixed properly and machine was doing awful lots of noise. They did came to fix the drain (after it had ruined my wood floor, without no compensation) but they never fixed the noise, they said it was normal even though it wasn't doing so much noise before.

LG True Balance washing machine - We purchased this machine brand new and was told it was top of the line in terms of quality and capacity. It was also at the top end of pricing. We have been dissatisfied in every way. It takes hours to complete a wash cycle and the only chance you stand of getting through a wash cycle without machine stopping every 10 minutes and showing an error code is if you wash like items, ie only towels or only jeans... and then you still often times have to reposition at least once. Many times I can't get the load to finish and have had to remove and wring out by hand soaked and dripping items from machine. We have balanced it every way possible and done all recommended troubleshooting. Techs say just wash like items... not realistic to wash that many separate loads. Would love to hear if anyone has figured out how to fix this issue.

I am actually not happy with LG service provider. I bought my LG washing machine less than 2 years ago. It was faulty, and series of complaint was sent to LG office Ipaja where the washing machine was bought. For them to send their technicians to fix it, they keep posting me up till this moment. Please kindly assist. Thank you.

Purchase the washer and dryer about 3.5 years ago. The washer is leaking from the bottom, the tub and clothes stink, and the side of the dispenser is all corroded. All issues that everyone is having. This washer is a piece of junk. I am not even going to bother repairing it.

My experience with this washer has been completely unacceptable. When attempting to run a small load, the machine shuts down completely during the spin cycle due to imbalance. On one occasion it took over three hours to complete a small load as the load had to be redistributed and the washer restarted on three/four separate occasions. When I e-mailed LG regarding this problem I was told to check the circuit breaker!! This is a design flaw. LG as well as some other manufacturers have eliminated the costly, heavy and expensive transmissions found in earlier washers with a system that just plain doesn't work. The agitation is so poor that clothing in the middle of the load barely gets wet much less cleaned. I am tired of removing dirty laundry from this machine after the load is done.

LG WM3360HWCA - After about 2 years the washer sounds like a Concorde taking off on spin cycle. You cannot be in the same room as the noise is so bad. Called LG and of course there's no one here on the island (live in Hawaii) to come and service it. They gave me the contact number for a company that does repairs. Unfortunately after a week of calling them and no return calls I ended up having Sears come out. He spun the drum in the machine all for $105 and then stated that the repairs would be $1100 as the bearings had gone out.

This washer is supposed to be water and electrically efficient. It is neither. It doesn't get the clothes clean, takes forever to run a load, not enough water but refills every time it is unbalanced (which is about 2 x/load). I have contacted LG. They just told me to check detergent and they were sorry I was unhappy. I went back to retail store. They contacted LG. A maintenance person was sent out but had to order a part. He has not returned because part has not come in after 3 weeks. I purchased this washer in June, 2014 and have disliked it ever since!

Hate my LG washing - especially small loads. Wish I had stuck with Whirlpool. If I could lift this machine I would throw it out the window. I have NEVER had to babysit my laundry loads like I have to with this washing machine.

Wave top load washer - When I first got the washing machine it bounced all over the place so the LG tech said it needed a level platform. Got it a level platform then the recall came since then. Every load gives a UE code and keeps putting water in and trying to run through so this is not efficient at all. It's using more water than the old machines. The bleach holder is rusting out but can't be fixed because LG says that's cosmetic. I believe that's poor quality when so many people have this problem almost 2000 for washer and dryer and I would truly love to get my old machines back, ugly, mismatched, but worked much better and my clothes didn't stink.

We purchased a brand new LG washer and dryer in May 2013. Last week the washer stopped working and gave us an OE error. After the repairman came yesterday (Tuesday), we have to wait ANOTHER week for pump that was broken. I have been to the laundromat this morning to the tune of $20 to wash and dry clothes, not to mention the time wasted sitting there. These are precisely the reasons why we wanted a reliable washer and dryer. I am buying new kitchen appliances (microwave, stove, dishwasher, and refrigerator) this summer. I WILL NOT buy LG appliance again. The reliability is terrible!!!

I have two products of LG, first is Semi Automatic Washing Machine and second is LG Window AC, both are only 2 years old and they are not working properly. Earlier I had Whirlpool washing machine and it was too good, I never had any bad experience with that but LG is just opposite. I had purchased my Window AC in 2012 and last year only the gas was finished, I don't know how and why. Overall my experience with LG is very bad and I am not going to buy any product of LG in future. Also I never recommend LG to anybody. Just be careful of LG.

I've owned the LG washer for over a year and I absolutely hate it. It washes for over an hour and clothes do not smell fresh. I have taken my clothes to a laundromat several time just to get clothes clean and smelling fresh. Washer does only moistens clothes. No water visible. It fails to clean so much I had battled bed bugs recently. I HATE THE WASHER. WORSE PURCHASE I HAVE EVER MADE IN MY LIFE. Now I'm stuck. Biggest regret ever!! I will soon purchase an old-style washer. THIS SUCKS!!! I wish I could return washer and get my money back!!! PLEASE!!!

I purchased a $700 LG washing machine. After 1.5 years, the machine stopped working. It literally died, no display, no nothing, right in the middle of a wash. The lid was electric, therefore we could not get our clothes out of the machine (in about 12 inches of water). We had 4 different servicemen out (sent by LG) and none of them knew how to open the lid, until the 4th arrived with a 9 volt battery and got it open. Of course, the clothes were ruined. I explained the situation to LG and they actually sent me a check for $275 (the estimated cost of the clothing) and Best Buy gave me credit for the defective machine, which we used to upgrade to a "better" model LG washing machine. The new expensive machine continually gave the UE error message, inappropriately. It would show this even when we were cleaning the tub and nothing was in it. This got so bad eventually it started taking us a day or more to complete one load of clothes.

I have only compliments and no issues whatsoever with 2 sets of LG washers & dryers purchased new at Fry's. This review concerns the quality of the washers & dryers themselves, as I have not had to deal with customer services at all, having no repair or return. Had I read the numerous horror stories on this website I would probably think twice about LG appliances. However, I have absolutely no problems with my LG washers/Dryers. The first pair, purchased in March 2011 were front-load 4CF washer model WM2101HW, and WM2101HW, electric dryer. This set still works perfectly at my ex's place.

Back in November 2008 we purchased an LG front load washer from Home Depot. After two months of owning the washer it went crazy! I had put a load of clothes in to wash and went about my chores, when I heard a horrible banging sound! When I ran into the laundry room I saw the washer jumping all over the place and beating holes in my wall! Before I could get to the plug to disconnect power, the front of the machine blew off and the washer drum fell out. I was in shock, my floor was flooded and the machine was destroyed!

I've had my LG Top Load Washer 2yrs, 4 mo and couldn't be more displeased with it. As others have said, it gets out of balance nearly every load and doesn't wash anything very well. Often I have to wash a 2nd time. Today was the icing on the cake. It overflowed and flooded 3 rooms. I put it on pause and opened the lid, and it started draining water. I let it finish then turned it OFF and it went back to draining even more water in OFF. I pulled the plug and ready to send it off a cliff. NO MORE LG for me. First and last time!! I won't bother getting it fixed since I can tell that will be a waste of more money on a cruddy product.

Warning!!! Do not ever buy a LG True Balance Washing Machine unless you don't mind waiting 2 - 3 hours for a wash to finish. Unless you are doing a small load with exactly the same type of clothing in it expect your machine to go out of balance and either take forever to balance or stop and wait for you to balance it manually. I will NEVER buy from LG again. They have done nothing to correct the problem but come in and replace the motherboard which does nothing. The problem is in the concept - direct drive/self-balancing doesn't work. I have actually stood and watched as the wash went from almost done (3 minute mark) to starting another rinse/spin cycle. Extremely frustrating and costly in electricity and water consumption.

I bought a Lg washer 1 1/2 years ago, only used it 1 year. Was away for 5 months so it was not used. Came home and it no longer would spin the water out. Called the repairman who wants to charge over $300.00 to replace pressure switch. My last washer lasted me over 12 years, I would not recommend a Lg product to anyone. And I feel that the Company should replace this item.

The washer shakes the whole house. It is terrible. It is level and still jumps all over the room.

LG Wave Washer and Dryer (Granite) - This is the second time the drum in the dryer has come loose. The first time because we left a review, LG repaired the issue only for it to happen again. My husband is a Quality Engineer and deals with these things all the time. This dryer should have been recalled and the washer is rusted really bad. This set cost me a lot of money and the dryer is now too dangerous to use because there is a huge hole in the drum and you could cut yourself. It was beautiful to look at but does not work well. All my clothes and sheets tangle... So frustrated.

I ignored the reviews that said the front load washer leaks. LG will not cover the leaking door in the WARRANTY. It’s a handsome machine, looks great, washes well - but have a rag, sponge, or mop handy because the DOOR LEAKS. MY WASHER IS 6 months old. We have done around 8 loads of wash. We are a couple with no children yet, so we dry clean most of our clothing and have little to wash.The first time it leaked I thought it was a fluke. The second time I ignored it. This machine is pricey and for the money, you should get a PERFECT MACHINE! I am warning people to read reviews then ask a few sales people if the door leaks and they will tell you, YES IT LEAKS. IF THEY SAY IT DOESN'T, GET IT IN WRITING!

Purchased LG WT4870CW on May 2013 and there is rust coming from underneath the bleach dispenser. I contacted LG and they blamed me for overfilling the bleach dispenser and not wiping it down. First of all, I don't use bleach so of course their first line of defense is blame the consumer. First LG product I've purchased and the last. Since it's not a mechanical problem, then it's not covered.

Bought LG washer and dryer in August 2014. Just read all the complaints about the LG washer, I have nothing to add because all the comments written I agree with them all totally! The washer is a very poor design flaw. It sure was not designed by anybody that has used a washing machine before.

I bought this washer from Conn's 2 years ago along with the matching dryer. I bought it on the recommendation of my nephew who had the set. I guess he never used it otherwise he wouldn't have recommended it to me or 2 of my sisters or he flat out hates us. My 2 sisters have already sold off the washer for cheap on craigslist and bought GE products; I will be doing it the same thing soon.

The purchase of the LG Washer is by far the worst I have ever made. Despite complaints to LG nothing has been done. The finish on it has faded, during the spin cycle the vibration is horrible, knocking things off the shelf, the smell cannot be controlled along with the mold on the rubber seal. Now I notice chipping on the glass on my front loader that has now produced a crack along one side and is making its way toward the center. Never will I purchase the LG brand again!

The washer cannot clean clothes. It just does not do a good job cleaning clothes. In addition to the main priority of a washing machine not cleaning. It also takes several hours to "Not" clean the load. On account of 1 item to 10 items the washer will declare 10 times during that cycle that the load is UNEVEN.

Purchased a home with an LG front load washer & dryer. Less than a month after move in the SMELL is offensive, nothing we've tried has helped. Weekly running of the washer with Bleach or Vinegar is a short term fix. What kind of company uses inferior parts, that SMELL like they're rotting inside, while Charging huge amounts of money? LG Does!!!

WM2050 CW - After reading all the concerns and complaints from other customers, I must say that I have very similar problems with this machine. First, the smell of clothes and the permanent stench that this washer has is nauseating. Second, the machine started leaking from the bottom about a month ago. We thought it was the bottom filter that needed cleaning so my wife and I cleaned it periodically thereafter. That did not stop the leak. Today we pulled machine out of wash room to outside wood deck and propped it up on wood rafters so that I could get under it and examine origin of leak. It appears to be the door boot seal, which I intend to replace myself after I order it from Amazon ($70). I will update this review as I install and use machine with new part. Just like other reviewers, though, I would not buy another LG washer or dryer, not will I buy a front-loading machine.

Have owned this LG front load washer for 2-3 years. If I could move it myself, it would be out to the curb for the garbage today. I have rebalanced this machine more times than I can count and it still just walks all over the laundry room. Nothing but JUNK!!!

My machine is just over 2 years old and the pump and motherboard need replacing. I have an extra warranty so luckily, I will not be out pocket. If I didn't have this it probably would not be worth getting it fixed. The machine broke down the Wednesday before last and I am still waiting on the recommended repairer to get parts. I'm not happy and would not recommend this machine. The repairman said that I should have kept my Kleenmaid.

I hope there is a recall on this washing machine. I paid top dollar for the Worst Machine ever. The machine doesn't dispense enough water to clean the cloth. The cloth has a nasty odor after washing them. The machine itself has a nasty odor as well. I have tried many, many kinds of detergent but nothing seems to help. VERY VERY DISAPPOINTED AND WILL NEVER BUY ANY LG PRODUCTS AGAIN.

I've owned this LG washing machine and dryer for about 2 years now. I found that if I don't overload the machine, it cleans the clothes fairly well. I do think the amount of water used is too small. It's just not sufficient enough to soak into the clothes to loosen the dirt and odors. The odor is the sign that it needs to be reprogrammed for more water.

On March 28, 2015 our LG front load machine was run on the tub clean cycle. It overfilled with water and the door seal failed. Water poured out of the machine and it just kept on filling. Water damaged several rooms in our home. We handled the emergency by shutting off the water supply. Hooking up shop vacs to the drain hose to empty the water in the machine. Shop vacs were filled many times over to clean up the floors and empty the machine. Commercial Dehumidifiers, floor dryers and fans were brought in to try and save the wood and tile floors, cabinetry and personal things. Water bubbled out of the wood floors in our new home.

Purchased a new LG top loading washing machine from Home Depot Dec. 2011. The coating on the top of the machine at the bleach dispenser has disintegrated resulting in the metal rusting and flaking off. Occasionally, clothes are coming out with rust stain. I have contacted LG and have gotten no satisfaction from them. I was told the machine is out of warranty and that this is a cosmetic issue and there is nothing LG can do. Home Depot's extended warranty also does not cover this problem. Apparently we purchased a washing machine that was not designed to operate and dispense bleach as one of its functions. This is an example of poor design and quality that a major company is not willing to recognize and offer the consumer assistance in correcting. We can get some comfort in the 10 year warranty on drive motor even though the machine won't last that long. Needless to say we will not purchase another LG product.

I bought an LG washer 4 years ago. For the last weeks, the electrical contact is going on and off, stopping the washing cycle in the middle. I had the wall outlet replaced but the problem persists. I have to unplug the washer for a minute or two and plug it back in each time I start a load.

I just purchased an LG washer. I hate it. It doesn't fill correctly with water to properly get clothes clean. It take 1 hr and 17 minutes to try to do that if you use the extra rinse!!! You have to do that to get the soap out of your clothes and rinsed properly. Why why why so long? Shame LG. I hate this washer.

Constantly is out of balance when it really isn't. I've stood there watching it for half an hour. Fills up with water and drains trying to balance several times in a wash. Wastes water trying to balance. Have reloaded clothes to help but to no avail. 60-minute wash takes 4 hours, only if you constantly reset it. My washer is in garage, therefore can't always hear buzzer. Instead of getting 3 loads per day washed, maybe only 1.

Stupidly, I purchased LG front load washer/dryer from Best Buy in Ocala, FL May 2014. February 2015 it started leaking on the final spin cycle. I phoned LG and they referred me to a local company for service. They came to my residence, of course, couldn't find the leak. He left and stated if the problems persists to phone LG. Well, sure enough, that Saturday I used the washer and it leaked. I phoned LG and found them to be extremely rude and uncooperative. He told me it was my detergent. I explained that I have used Gain packets ever since I had the washer and if this was the problem why didn't this occur last year? Well, he obviously didn't get it. He just kept saying it was my laundry detergent. I finally, in total exasperation, told him that I was very angry and was hanging up.

I have 4-year old front load LG washing machine. The door is either wide open or it is locked shut. I hate having to keep the door wide open and if you leave it shut, it stinks! I FINALLY FOUND A SOLUTION - a new product called FRONT LOAD FRESH cost ME ONLY $12.95. Front Load Fresh is a bracket I purchased on Etsy through Simple Life products; it partially holds open any front load washing machine door. Finally my laundry room looks nice and my washing machine no longer stinks. By the way they also have top load Fresh - a bracket to hold open top load washing machines for $12.95 on Etsy.

Purchased an LG Direct Drive washing machine model WT5001CW in 2011 from Sears. Seemed to be working well. Would get UE error for unbalanced loads now and then, and machine would stop. In 2013 we received a recall repair notice and as a good consumer scheduled the repair. Since then, the machine has not worked properly. We get UE message sometimes but typically at the 9 minute point in cycle, it goes into a continual refill/empty mode. We have to reposition clothing and try to get it to spin clothes but it rarely does. We end up having to cancel the cycle and re-program a spin only cycle. Sometimes this resolves the issue but most of the time doesn't.

This is easy, I have never had a wash machine that stinks. My LG wash machine smell like mold and mildew... I have resigned myself to buy no more LG products. Not because they made a defective product, but because they refuse to do anything about it. LG continues to call everyone a liar about their machines and will not admit the truth... Sooooo, NO MORE LG PRODUCT FOR ME!!! And if you are smart you'll follow my lead!

I purchased the Wt1101cw washer almost two years ago. This could be a great machine if it didn't show UE-uneven-all the time. It takes forever to finish a wash! It doesn't matter if you are doing a small wash or a larger one. I feel that the agitator, located in the bottom of the drum is a poor design and that's why it is uneven. I have had that agitator replaced three weeks ago and now I am having the same symptoms.

in the gasket to soak up the water. I use the different products made for cleaning these washers (tide, etc.), but still the black mold and also the odor from the washer is really bad!!! It also takes 3x's as long to wash clothes, so I don't see the saving; maybe use less water, but using more electricity to wash! And, the spin cycle is really loud and the vibration is so bad, that it shakes everything from top of washer to the floor! Wonder if the gasket could be replaced? I will definitely, go back to buying a top loader, as this has been a huge disappointment! S/N 007KWGG06175 Model WM2050CW

WE bought LG washer and dryer after building our new home. First time I buy LG and last time. Not only did it smell which I could deal with it by leaving the door open. In December of 2014 it started shaking so bad when spinning. The repair man came and charged me $120.00. The shaking continued and when I called him back he said we had to replace the whole tub, springs___the guts of the machine. Really! For $780 plus dollars. He said "after a few years the springs go from round to oval shape and it is a kit", thus the price to replace the whole thing. I said no thank you. I will use it until I cannot stand the shaking and will buy a different brand. This time a top loader. The last one I had last me 17 years and it was a different brand. So I am going back to that brand. After doing some research, I told the repair man I would post this review to tell other women to beware.

I bought an LG dishwasher, microwave, refrigerator, clothes washer and dryer for my new home eight years ago. As of today I had to replace the refrigerator, the microwave and I am now on my third dishwasher and now my washing machine died. Service is horrible!!! Response to issues horrible, product reliability is non-existent. I wish there was a way to bring LG to the table to respond to bad product issue. I recommend no one buy their products!

Do not purchase LG WaveForce Washer!!! - After purchasing the washer from Home Depot and using it for less than a year, the washer will not complete one cycle without becoming "unbalanced" and stopping at least two or three times per cycle. I paid close to $900 for this lemon. Don't purchase this LG washer. I'm very disappointed in this product!

I am beside myself with this machine. Right from the get go after purchase, the motherboard had to be replaced because it would stop spinning and send an error code. The worst part though is it's ruining my clothes. I only put bleach in one cycle and that is my white towels and other whites. It doesn’t matter how long after a bleach load, it could be the next day, the bleach leaks on my colored clothes and has ruined many, expensive towels and cotton expensive cotton shirts. Even if I try to dry the dispenser out. I have called lg and home depot where I purchased the machine. Lg had the dispenser replaced but nothing changed. By the way, I put just a very small amount of bleach in the dispenser. This is so wrong - I have so many ruined towels and I threw everything out before, but now I’m saving them for evidence. Who can help?

I bought an LG washing machine two years ago, and if I could afford to buy another washing machine I would throw the LG Washing Machine out the window SMELL and all. After about one month I began to notice a sour smell on my clothes. I have since tried every detergent, odor repellents, old world remedies (i.e. ammonia, vinegar, etc) and nothing, nothing works. Before I bought the LG I had my Kenmore for 20 years with no smell. If there is a recall on this product I would like to be part of it.

Although my top loaded LG washer and dryer perform well, I am disappointed with the cheap black plastic cover over the control panels. I don't know how loading clothes can scratch this plastic but I continue to get more scratches. I realize this is petty but my washer and dryer are in an open area in the utility room which you walk through to get to the kitchen from the garage and the scratches are on display.

LG he washer do not clean clothes. The design is faulty - and now after I have tried to work with this machine, I give up and learn that everyone is complaining about the lack of water that is used.

This washer has many problems. The timer gets stuck. It will say it has 30 minutes until finished, but 20 minutes later, it still says it has 30 minutes to go. It does not get clothes clean. Clothes get tangled in a ball, then the machine gets unbalanced. But, worst of all, I have had many things ruined - they come out with what looks like bleach spots and I don't use bleach. I don't know what causes that problem. I wish I had never bought this machine.

Purchased LG top loader washing machine and this machine is TERRIBLE. Takes over ninety minutes to complete cycle if at all, error code UE every time no matter how it's filled. Called for service but we refuse to pay for technician. If anyone is looking to replace your washing machine DO NOT I repeat DO NOT buy one of these. You will regret it.

LG WM8000HWA TurboWash - Although being hesitate about ordering such an item online, I did my research and knew the product I wanted prior to placing my order. I followed the company's instructions for receiving my item and my only issue is the shipping of the item.... I'm not sure if it was the product company's fault or the shipping company's but my order went to someone else and vice versa. Both companies blamed each other, but all that mattered to me was that I finally received my item and with no damage. So far I haven't had any issues with the product.

My wife and I purchased a brand new LG washer and dryer a few months ago and both of them are horrible. The clothes come out of the washer filthy and the dryer sometimes takes 6 hours to dry the clothes. LG service has been here 2 times and tell us to add buckets of water to the washer, use less soap and do small loads when this machine says it can wash a king size comforter. These machines are the worst I have ever seen and LG customer satisfaction is non-existent. We will never buy an LG product again. If there is a class action suit I would love to be in on it. Oh, and Best Buy where I purchased them was no help either.

We purchased the LG1443KDS at the end of 2011. The machine vibrated so badly it would travel the length of the utility floor and destroyed the large rubber drum seal. The repair technician advised the retailer to replace the machine, that was subsequently done. The replacement washing machine has displayed the same characteristics on a number of occasions other than destroying the drum seal. The noise from this appliance is on a par to pneumatic drill being used indoors, and could quite easily injure a small child or animal when the violent motions take place, lifting it clear of where it is situated.

A waste of money, LG top loader bought in 2011. Rust begin after a year use leaving rust spots on whites, clothes end up in knots after wash cycle, and constantly showing UE error for washer being unbalanced. Should have done my research or kept my cheap washer I had over 10 years. Trying to live in the modern world a lost of 2 grand and ending up with a piece of junk.

It takes hours to wash a load. I've been doing laundry for 55 years. This is a piece of junk, albeit a very expensive piece of junk. I've even gotten the famous UE message when the tub is completely empty and I'm running the tub clean cycle. As soon as I can afford it I'm going to Sears.

When the machine cycles on it will pump water out of the soap drawer at times. Sometimes when it is started and other times when it goes into rinse mode, flooding the drawer below the washing machine and the floor. It took several calls to a person who did not want to send a service tech. He told us it was because we were using a wrong detergent. That is a perfect example of how little he knows about the product. When we finally got a service tech to come out and look at it, the problem did not show up while he was here and he had no idea what was happening. So although he was a very nice person he was not schooled in the product then he was sent out to troubleshoot. There has to be a troubleshoot guide that is developed from other repairs done in the field. My washing machine is not the only one pumping water on the floor. It Cost 89.00 for the service call. My Daughter paid 40.00 the same day to check her Maytag.

Called LG and having a difficult time communicating with anyone. Not really sure who else to contact as I seem to be getting nowhere. So far, LG has not been helpful whatsoever.

The LG website doesn't work and you are unable to register a complaint there. To pre-treat a large cat urine stain on my daughter's duvet and cover I poured apple cider vinegar on the spot. Then I put the washing machine on the "bulky/bedding" cycle, added some more apple cider vinegar, HE detergent and an hour later I put it in the dryer on "bulky/bedding" setting and chose "very dry"....twice! That's an hour for the washer and 2 hours and 10 mins for the dryer. Not only is the duvet and cover still damp but the stain is still there. So tomorrow I am off to the Laundromat where I should have gone in the first place. There is no point in having a "bulky/bedding" cycle if the machine is unable to handle the load. I will never buy one of these top loaders again. The clothes are NEVER clean and I always have to choose a longer drying time. I feel that LG has misrepresented their product as energy saving!

The stainless drum in washer will lock up if a U.S. dime/penny/nickel lodges in between the two part drum. What a goofy design. Then the machine grinds and fails to wash properly. Silly, don't the German engineers realize that MAYBE coins will occasionally find their way into a wash load. Over engineered trash.

The area around and under the bleach dispenser has rusted causing rust to fall into our clothing. We purchased an extended warranty from Home Depot and they and LG both indicated that this would not be covered and said that it is a cosmetic issue. We don't like our clothing getting rusty! DO NOT BUY AN LG WASHER OR AN EXTENDED WARRANTY FROM HOME DEPOT! This warranty (5 yrs.) is deceptive and Home Depot lied to us.

This washing machine is awful. The clothes do not get clean and they smell even after cleaning the machine. A rep came out and told me that the He tide detergent has been awful to switch to gain or another brand. So, we switched to gain, cleaned the tube 3 consecutive weeks with vinegar and baking soda as suggested and still my clothes are not getting clean. I have been battling this since I bought it.

We noticed water in the tray (leaking from bottom of the washer) in the very first week. Tech call within a week! Not a happy start. Water leaked few months later. Now we see water leak almost every wash. Technician came out and confirmed no leak after running few wash cycles. Fingers crossed... We had to call the technician once for a different issue also. I never had such issues in my previous washer (front load -- not LG) which we used for about 10 years. Also I have a feeling that this machine is using lot more water than my previous one and wash cycles are longer.

I love my LG washing machine. Works well. BUT it is the very first washing machine I have ever had that rusted where the soap, fabric softner and bleach is dispensed. I contacted LG and they never returned my call or contacted me in any way. At this rate my machine will rust out before anything else goes wrong.

I purchased a brand new LG top loading washing machine and dryer a few months ago and have had nothing but problems with the washing machine. Not only does it NOT clean my clothes, but it actually causes yellow stains to appear on my white cottons. I have contacted LG a number of times and they have just given me the Royal runaround with absolutely NO satisfaction. They have had me do smart analyses and even sent a serviceman to my house twice when I have tried explaining to them multiple times that there is nothing mechanical wrong with the machine...it's just a manufacturer's design defect (that would be LG). They refuse to listen or agree.

At less than 2 year of age my LG top-load washer malfunctioned and flooded my house. According to the washer repairman their assembly was such that the washer pressure sensor hose was wrapped around an arm and the vibration caused it to come loose, resulting in the washer's inability to sense the water level - so it just kept filling. Not only did LG not stand behind my nearly new washer, this machine is pure junk.

This is the worst washer I have ever used!!! It takes me 3 - 5 hours to do a load of clothes! VERY RARELY will it wash without me having to reset the load up to 5 or 6 times per cycle! With my laundry room in the basement I am constantly up and down the steps resetting the wash. I have NEVER been able to complete my wash in one day since buying this poor excuse for a washer 1 1/2 years ago!!!! It's not even worth 1 star but it wouldn't let me submit without at least 1.

I bought an LG Washing Machine in 2012. It's a top loader. The bleach compartment started rusting out in 2013. I don't even use very much bleach. I contacted LG last November and they told me I had to have a repair person validate it. It cost me an additional $105.99! Still nothing done. I sent proof of purchase and pictures. Still nothing done. I would not recommend LG to ANYONE! The matching dryer is not working right, doesn't completely dry the clothes. Please save yourself some time and money and do not purchase an LG.

Purchased our washer from Home Depot about (4) years ago, and if I could return it, I would. This has been the worst machine I have ever had. It doesn't dispense enough water to clearly wash clothes. I know this as my husband drives a truck for a living and brings home very grungy work clothes, and I can never get them spotless. It's really disappointing when you spend good money on appliances, to only have that money wasted on something you can't return. This machine smells, rattles and take forever to complete a cycle. There's no rushing to get a load done at night. I could go to the laundromat faster!

Had this product for under 5 years. Most appliances I expect to last 8 to 10 years. Anyways, first very minor complaint - all the letters for buttons completely wore off. I wasn't touching them really...they just wore off so now it's hard to tell what buttons are what...there is nothing next to them. I'm a mom of 3 super-active kids and laundry is done all the time in my house.

When in spin cycle washer moves all over. They have come out 1st year more than a dozen times to repair. They have changed numerous parts to no avail. All repairman say that is my ceramic tile floor which 90% of the country has in their washroom. I still don't understand. I told them the previous front loader did not have this problem. They asked me if I bought extended warranty. I said it should be good from get go, brand new and installed by Home Depot. Went back to home depot to discuss further no avail. Either they said contact LG which I had done! When speaking with LG numerous times each time they were completely unprofessional rude.