LG Washing Machines Reviews

I bought my washer back in 2010 knowing I have 10 yrs warranty on the motor but got fooled by warranty sticker and come to know when my washer stop working I called LG for tech support and it was code error which clearly means motor is bad. Yes LG will honor the warranty but will charge me $302 labor... I am not stupid to pay LG to fix 6 yrs old washer where I can easily replace something for little more money and if I add few more dollars I should be able to buy latest technology washer. I warn all consumer not to be fooled by warranty because it's worthless. I am shopping for new washer and never ever will buy or let any of my friends or family member buy LG product. Their corporate supervisor was very unprofessional and rude.

Extremely unhappy is a understatement! Started rusting after a couple of years surrounding the bleach dispenser and now at just 5 years old it is continuing to rust around the entire washer to the soap dispenser. I've never seen anything like this happen ever in any washer I've previously owned. Not every cycle washes correctly! I would call it a manufacturers defect but LG does not see it that way! After this experience I will never purchase another LG product again!

I purchased the LG "Smart Drum" top-loading washing machine a few years ago. The clothes come out very wrinkled. I now put almost all my laundry in the dryer; it helps remove the severe wrinkling. I used to just hang clothes up after washing them. Now it takes more energy: my own, and the electricity. I just finished ironing a top which I have had for well over a decade, used to just remove it, nice and clean, from my beloved Kenmore front loader, and hang it up. This was the case with all my clothes. I purchased my machine at The Brick, had to leave the country for a few months, and when I returned it was too late to have the unit replaced. Can't really fault The Brick, but they should know these machines are not-so-great. I have read the other reviews on this site, and my experience is not as truly awful as many others. But I will stay well away from LG in the future, and do more homework before purchasing.

UE codes frequently have to balance the load again and again. The machine just keeps wasting water - when it attempts to balance - all the way to the top and then pumps it down the drain and wastes our limited California water. You should do your job and force them to offer a software upgrade online. The machine have the modem cell phone link and customers could upgrade this dumb wasteful software without some LG moron coming out to tell lies and you what you already know. Force them to open the source code and let someone savvy fix the software - other than LG. They should be fined for the water wasting in a drought. This is huge capacity machine that cannot balance a light load.

I purchase the LG High-Efficiency washer and Electric dryer in 2011. For the past several years the bleach dispenser has become increasingly rusted, and now it is to the point where the clothes washed when the bleach dispenser is used are coming out with rust stains. I thought it might help if I left the washer top open after each wash to allow it to dry out, but this has not helped, and the top is becoming so rusted it will soon be unusable. The dryer no longer completes a full cycle on most of the settings - it will begin and then shut down within a few minutes. I am very disappointed in this product and will not purchase another LG set again.

My LG top loader is the biggest piece of crap I've ever owned. Sometimes it takes literally all day to finish one load. Just last night it filled up 6 times after me manually balancing the clothes. There have been times I've put sopping wet clothes in my dryer because I get so sick of the endless cycles. I hate this washer and can't even sell it cause I'd feel like a dirtbag handing it over to someone else. "High efficiency" my butt. Do yourself a favor and NEVER waste your money on an LG washing machine!

I am dissatisfied with my LG top load washer. It is only 3 yrs old and constantly giving UE and UE error code especially on special wash cycles. I had an appliance tech over and paid the $50.00 service charge and they are pointing to the computer and possibly the stator or both. I am scheduled to have an "Authorized LG Repair company next week analyze the problem. This visit will cost $75.00 and it can be applied to the total repair. This is not an isolated problem and I am sure LG is aware of it and they don't care! There is a class action lawsuit against LG for certain models with the same problem but mine is not included. What? Give me a damn break LG. Do you know that you have lost me a future customer and I am now warning others to stay away from your washers! I will let you know if I am going to get it fixed or junk it later.

Purchased LG front load washer model WM2301HW 01/03/2011. Could not get thru cycle without repeated UE error codes, drum not spinning & water leaking all over. 2015 tech replaced board control and other parts. Now I have the exact problem as before. Machine is JUNK. This weekend had to purchase a new washer because warranties much less good customer service or products to say the very least do not mean anything to LG. Out of curiosity checked reviews for LG front load washer & what do you know... Hundreds of other innocent consumers has had to put up with the same abuse from your LG company. We need to all band together and fight the unjustified ethics of LG. I've contacted an attorney; we'll see what happens. P.S... and YES the clothes & washer do stink just like LG company. To the couple of reviews who said their clothes do not smell... You had better get your "smeller" fixed!!

This washer was purchased in late 2013. Within the first year I was experiencing issues with codes like LE and UE and complete freezes of the control panel. The washer would stop in an unknown cycle at that time and basically force you to rewash the clothes. Calling LG support was no help at that time and I simply lived with it until recently when I was constantly getting unbalanced load errors uE, UE. It got to where I could not complete a cycle at all. I had to go into special mode and try to spin the clothes which was in the end impossible. I called LG several times over the years with nothing ever coming of it. Finally in late August 2016, I was forced to purchase a service contract for $275 just to get one of their certified technicians to come look at the washer.

LG direct drive washer - Luckily we didn't purchase this machine, it came with the home we purchased. Tried to use it but after many many problems from unbalanced loads constantly to the final straw which was water leaking into the machine after it was finished working. It would half fill overnight. Switching to Samsung.

I bought the washer and dryer three years ago. Six months after the purchase the hot water stopped going into the washer so I just washed with cold. I had two techs check out this machine. One couldn't figure out what was wrong and the second told me I need a whole control panel. That was to the tune of $400.00 plus service call. Now you are wondering why I didn't get this cared for during the first six months. Well I had brain surgery and even had to learn to walk again so that washer was not my priority at that time. Guess I'll continue with cold water. Never again!!!

First LG purchase was in Nov. 2009 with a convection oven/stove and dishwasher. Bought them at hhgregg and purchased the extended warranty. Moved out of that home in May 2010 and left the appliances there as I had planned on renting out that home. The end of May (for my new place) I purchased an LG front loader washer and dryer (Home Depot with extended 5 yr warranty) because it seemed like LG was a good brand from all the reviews I had read. Got renters in the next month for my old house and they were in there about a year. We left the house empty with someone checking on it every couple days for a year and a half. We moved back in Dec. 2012. We moved out again in March of 2014 to a larger home but took the stove with us.

The LG front loader is a horrible machine. Even with leaving the door open it smells like a sewer. Most times clothes come out dirtier than when they went in... Greasy stains that won't come out. Sad that I'd rather inconvenience myself & go to the laundromat, than do laundry in my own home. What a waste of money.

For four years I operated my LG Top-Loading Washer, Model #WT4801CW, using only HE detergent, managing the size of loads, etc. It worked well. However, over the years the bleach dispenser clogged, a two-inch crack developed in the top of the washer's casing, and then in mid-cycle, the wash plate and cap popped off - bouncing around inside of the barrel and failing to agitate. Of course, LG offered the extended coverage (using another company, I later found). I could either spend close to $300 and receive two months of coverage or for almost double that amount, receive a full year's coverage. I elected to buy the two month's policy.

We purchased the LG Front Loader a little over a year ago and it is the worst purchase ever made. The clothes smell, the house smells like rotten eggs and the most ridiculous part is when the repair man was at the house he said these machines can't take more than 3 or 4 towels in a load WTF??? That is High Capacity??? LG should be ashamed to sell this kind of crap - what is their address so I can't drop this off at their front door?

Bought this piece of trash 2 years ago at Best Buy. Highly recommended, well motor under warranty made grinding noise. Tech comes out, said "no it's the inverter drive and cost $224.00 including parts to fix." Ok we pay. 2 months and 1 week later the inside tub (bottom round agitator) starts to rise so it's floating with the clothes. Called LG. They said another $224.00 to come out minimum cost with 60 day warranty. Why would I spend more money on this rip-off.

Well, I'm thoroughly disappointed with my Tromm washer and dryer. The latest failure was the last straw. I have now officially paid more for repairs than I paid for the appliances, and they have been banished to the garage, and hopefully I'll find a buyer, but the word must be out about LG, because I've had no takers. The washer never has cleaned well, and took forever to do that. The technician said to get a top-load domestic brand, so I went to Lowe's and purchased the largest top loader with a spindle that GE makes.

Bought my machine from Home Depot on June 14, 2013. It has never gotten clothes clean or rinsed (unless I run a second rinse) them properly. I thought it was me, my detergent, or water. Changed detergents, added baking soda, and purchased a water softener. Today I was so frustrated with the rust on the bleach dispenser and LG's response to it that I went online to check for other "rust" complaints. Lo and behold, aloof the problem were listed, including that it takes too long to wash and tangles clothes, particularly any type of pant, terribly. I suspect that's why it gets so many balance errors. Worse part now is rust all around bleach dispenser. LG tells me it's because I spill detergent and don't wipe up. You could eat out of my washer and dryer. I keep them so clean. I've seen many, many "rust" reviews. This is an issue with the product. It has nothing to do with not wiping up a spill. If there is a class action suit, I'd like to join!

LG Ultra Capacity WM2101HW Washer Garbage. I purchased this LG washer based upon the reviews of Consumer Reports - BIG MISTAKE. This washer has been loud from day 1 and started leaking about 4 months later. As others have said it unbalances and gives error codes often. I had it repaired once because it stopped draining. A technician visit and parts cost $400 -- that is when I learned that you actually have to drain it yourself. Who designs such a washer in this day and age? Now brown liquid is coming out of the back of the machine and my clothes and sheets smell like sewer after they have been through a complete cycle. I leave the door and soap compartment open between uses. What a waste of money - horrible product. DO NOT BUY LG. I will replace this POS as soon as I can afford.

I bought this washing machine about 4 years ago but did not get the extended warranty. It was wonderful until last week when it flashed UE to indicate an uneven load, but would not unlock the lid so we could rearrange the clothes. I unplugged it to try to reset it and when I plugged it in again it was completely dead and the clothes were still locked inside with a lot of water. The repairman from Sears (where we bought it) said it needed a new control board and the cost of the repair would be $661. We can buy a new machine for not much more so we declined. Going shopping for a new washer. At least he got our clothes out but they smelled like a sewer after they had sat for a week while we waiting for a service appointment.

I had an awesome experience with LG customer service! My Washer WM0642HW that I bought 7 years ago started with a big noise and doesn't spin. I called to LG Cust. Serv. and then they sent a LG technician to check my washer and he found the problem. The rotor was damaged and due to the Motor was under 10 years warranty this professional guy replace the part and I don't pay nothing! The service was on time and very professional. I have a lot of LG products - VCR, DVD, TV's, washer and dryer too. Don't complains! I love LG Products.

The LG washer leaks water. I've only had the washer for 2 month, and in that time I have made 7 calls and taken off work 4 times to meet the LG repairmen. Yet, the washer continues to leak. Upon contacting an LG supervisor, her response was a weak sorry. I would strongly urge anyone considering the purchase of a washing machine to never buy a LG washer. The LG machine is unreliable and LG service was hollow.

The specifications on my LG washer state it will pump up to 96 inches high. It does not, and leaves water in the bottom of the tub. It is a LG WM3575 CW, Serial #: 602PNGX2H359, purchased on May 6 2016. It was delivered, installed on May 9 2016. The washer has not drained properly since. I emailed LG on June 2, 2016 about my complaint. I received no response. I submitted an email again on June 7th. I still did not receive a response. After several phone calls, a technician was scheduled to come out on June 17th. He took photos and determined the product was not working as designed from day one and was installed properly. His recommendation was a pedestal or add a check valve to the drain pipe.

For the first three years, I was quite happy with the LG washer and dryer. Not quite at the four year mark and the washer needs serious service (Luckily I bought the extended warranty because LG only offers a 1 year warranty - do they know something the consumer doesn't??). The repair man came out yesterday (had to take the day off as they only work until 4:00) and he found that the repair is quite serious and needs a number of new parts. He said it is a "two-man" job and they will come back in two weeks as the parts will take a while to be ordered!!! I requested a reimbursement for having to go to the laundromat, but Geek Squad discontinued that part of the extended warranty in 2014! LG doesn't offer it at all - again, do they know something the consumer doesn't. In any event, I will NEVER AGAIN BUY AN LG PRODUCT!!!

Purchased a Front Load washer less than 3 years ago and it will not power on. Paid an electrician to come and verify that the outlet was getting power even though the same outlet powered other devices (I'm thorough). Unplugged the device for a while then plugged it back in. It powered on then went right back off. Called LG support and she had me spin the drum, trip the breaker again, unplug it then plug it back up. Asked if it was purchased over a year ago and when I said yes I was pushed off to a retailer that supports their product at my own expense of course. I told her that it's sad that others are having issues with the washers and that you pawn them off once the year warranty is up. The high reviews that are online need to removed or at least state the constant issues with the machine. Spending over $1000 on a washer that doesn't perform up to par and becomes useless in 2-3 years should have some type of recall for manufacturing defects!

I have owned the LG Inverter direct drive washer and dryer for approx 3 years. I have absolutely hated the washer from almost day 1. The dryer works great no problems. The washer on the other hand I cannot stand. My clothes come out dirtier at times then when they go in at times staining clothes, clothes DO NOT come out clearly not clean. White I have to over bleach and sometimes wrecking the clothes and put them on extra long soaking cycle. I cannot express how much I hate this washer. I would rather go to the laundromat except for the convenience. I wish I would of read the reviews before purchasing. I'm glad to see I'm not the only one with the same problem - I was beginning to think It was me.

We purchased the LG Inverter Direct Washing Machine in June 2015. At first, it worked fine, but in the last few months, I had started to notice nips or bites out of some clothes right out of the washer. One day I found clothing caught in the seam of the drum, at the rear of the machine. I presume that is where the damage to clothes happens. I recently also noticed a few T-shirts with BIG rips. We were just past our normal one year warranty but had purchased extended warranty. After the technician looked at the machine, LG told us we were only eligible for a repair but the technician who called me afterwards told me he couldn't promise that the repair would fix the problem. I have decided to throw out the machine rather than risk any more clothing being ruined and I told LG I WILL NEVER BUY AN LG PRODUCT AGAIN. This is the second LG major appliance that has let me down!

My problem with this machine, is that I've never seen a wash machine take so long to wash a load of clothes! If I use the "Speedwash" feature, which is supposed to be a 35-minute cycle, it will take nearly two hours to wash the clothes. Loads that I know should take longer, like extended soak cycles, stain removal cycles, extra rinse or extended spin cycles, extend the wash cycles into hours and hours. I'm dissatisfied with this purchase and I have seen so many complaints that I know I won't get the matter resolved to my satisfaction. I remember when this company went under the brand of GoldStar. I didn't like the look of their appliances back then and they were known as cheap. They must have found a company to re-market and re-brand them, with great looking outside features, but the same crappy inside components.

We bought our LG washing machine in May of 2014. It has never worked right from the beginning. I would have to watch it closely to restart it when it would go into the IE mode. I would have to press the start button twice to get it to resume washing. I had a tech come out to my house today to check it and he said the computer board needed replaced at the amount of $350.00. I told him I would rather buy a new machine instead of fixing it because it was the biggest piece of junk I have ever owned. He also said he has fixed many with the same or similar problem. I'll never buy another one.

Well this is the third time a service person has been out. When I called about the UE the first time I was told it was out of balance. I assured the person that it was doing this even with only 3 pieces of clothing in the machine and that the machine was balanced and checked with a level. So they send someone out to look at it and say it needs a computer part. Great parts ordered and problem solved. Wrong!!! Needless to say not very long after we end up having an issue that the UE goes on then the machine starts to go back to 20 minutes when there was only 5 minutes left. It does this 6 times and 2 hours later still messing with it, I call for service again. Well, again we need another part.

We purchased the LG washing machine and dryer from Spencers. I am dissatisfied with our salesman in that he should have made us aware that this washer is a large capacity machine with no capability to wash smaller loads. They want you to buy another machine to sit underneath the main washer. The dryer is a mess. I spent $1,000 for a dryer that doesn't sense the dryness of sheets!!! It shuts off early leaving the corners of the sheets wet. I called the technician who said that's the way it is and I should use the manual dry time and estimate how long it needs to dry completely... Really... Really... that's the way dryers operated in 1958! Don't waste your money on this piece of junk.

This is a beautiful, very large washer. Had great reviews and ratings in consumer magazines, etc. For 10 months or so it functioned well, handling large quantities of laundry, including towels and bedding. Then nearing the 1 year mark, the UE symbol, meaning it can't spin out the water from your clothing was a regular occurrence. I was told to use the "tub clean cycle". It may have helped it balance for a few uneventful loads. But it was short lived. If you like standing over the top of a washer watching to see if it will spin, etc., but seeing it add 20 or more minutes over and over, then this is the one for you. A big disappointment.

We have had the washer and dryer several years. Both units give the worse performance of any washer - dryer combo we have ever owned. The washer has three issues; one, it does not get the clothes clean; two, if you run a load with bleach you have to run an empty load to clean all of the bleach out; three, after every wash you must wipe the door ring out to prevent any odor. The dryer has two issues; one, it does not dry clothes well; two, More lint goes outside than the lint screen catches (we had representative over to look at it and he stated that this is just the way it is with the new dryers). The Customer support responses treat us like children when we get a response. Bottom line, we despise the units and do not recommend to any of our friends.

We recently bought this machine and I'm still not sure about all those fancy settings. But one thing that bothers me is that it's so deep I cannot take the washed clothes out. I'm 5 feet tall, and even standing on a step ladder doesn't help. I need to develop long arms!! The powder detergent did not get dissolved in the special tray and most of it stayed there.

Top Load LG washing machine only 3 years old, constant UE message and takes hours to finish the load. Customer Service support is terrible. LG does not back their product and refused to admit there was a problem when it was under warranty. Customer support insisted the machine was out of level, but it was not. We had a service company come and look at it, and it needs software update, but when we call Customer Service that is a very expensive cost, not backed by LG. NEVER BUY AN LG WASHING MACHINE. We researched and it got a high rating from Consumer Reports when we bought at Home Depot, but that was totally inaccurate.

LG Direct Drive Balance Washing Machine is the Pits! I purchased my washer and dryer in the Spring of 2015. Here it is the Summer of 2016 and I am having problems with the washer. It takes me a week to finish a load of laundry. I keep getting a UL code. The clothes do not come out clean. They come out more wrinkled after the washer. Not very pleased. Real waste of $3000.00. Customer service could care less. Says washer is out of warranty. Evidently there is a problem because of all the complaints. If you buy this machine you better get a really good extended warranty. Never again.

I too had purchased an LG top load washing machine and dryer combo model WT 5070cw. This is the second one in less than three yrs. We are having problems with wash cycle's severe noise and spin cycle not draining clothes. Keeps filling up with water. Constant UE reading and it spins way too fast. Had been on the phone with LG company several times. Finally got them to send a repairman out to fix it. A week later still not fixed, they are saying warranty ran out. Got back on phone with LG, got a lady I don't understand no English, promised me a callback, ya right that will happen. I do the calling not them, so I have contacted US CONSUMER PRODUCTS SAFETY COMMISSION, AND GENERAL ATTORNEY. I'm sick of all the promises. I want something done, I think this product should be recalled, and LG should be responsible enough to claim their problem. I will not throw away $2,859.78.

We bought an LG washer and dryer set in November of 2010. The washing machine has had a foul odor since about a year or so after we bought it. We leave the door open, dry the gaskets, etc. It doesn't work, it still stinks! There is always water in the soap/softener dispensers and at the way back of them when I pull them out weekly to clean, they are moldy, yes, moldy dark black, slimy mold. For about a year we had been wondering why our clothes had these weird stains appearing and we pinpointed it to our washer about 6-7 months ago.

I bought an LG front-loading washing machine. Within 2 years, the cycle stopped repeatedly in the middle of a wash. An internal part had broken. I had to replace it at cost. The same replacement broke the next year. I replaced it at cost. That same replacement broke. Same story. I asked myself if it was part of LG's plan to make faulty parts so the consumer would have to pay every year to replace them.

Have 4 year old red LG washer and dryer. They look great but the front loading washer is a DISASTER. My clothes come out dirty with mold every 4th or 5th week. I run the cleaner through the cycle, clean the seals and drum and keep the door open to dry. It's unbelievable how poorly designed this machine is. A washer that dirties your clothes. I've given up on it tonight and will replace it on the weekend with a top loading non-LG machine. Just a horribly designed product that LG should be ashamed of.

I purchased an LG front load washer WM2277HS 6-8 years ago. Yes it has been a good machine, but now has to be thrown in the trash as the display assembly board which runs the product is no longer available! Part # 6871ER 2708A WHAT? I have tried everywhere to get a part or substitute part with no luck. I had a technician come from Sears who ordered the wrong part which fit the unit but the wiring jacket was different.

What can I say? It's all been said, washer stinks like a sewer. I’ve followed all the manufactures requirements. I leave the door open, the soap dispenser open after every use and once a week I drain it like the manual states. What can I say? It’s all been said by everybody else. What happened to Made in America?

This washing machine is now 3 years old. From the beginning my wife complained that it does not get the clothes as clean as our old machine, with agitator, did. Every time you wash a small load sooner or later the machine stops, often two or three times, because the load has become unbalanced. If you do not use extra rinse the clothes come out smelling soapy. This is the worst washing machine I have ever owned and I am pushing 70.

I purchased this LG Top Load washing machine 2 years ago from Best Buy Monterey County Calif. Marina location. It cost around $1,500. Since owning it I have had nothing but major problems. Constant repairs. Every component has been replaced. Today July 3rd, 2016 the machine gave me ERR codes and stopped working. Also the garage smells like burning rubber and the spinning was slow and the machine was struggling. Tuesday the 5th Best Buy is scheduled once again to repair this machine. This will be the 6th repair. What makes me mad is that I had a Samsung Front Loader that was like new that I gave to the delivery man from Best Buy. Now I have a hunk of metal junk. Would never recommend anything from LG.

I scheduled and paid for a service call to have my washer repaired 5 days in advance. Took the day off work so I could be there for the technician between 8a-12p. Technician calls on the afternoon prior and says he is going to come at 3p-5p because coming between 8a-12p would make all of the other customers wait due to the amount of time it will take to fix my washer. So this becomes my problem?! Then the technician gets angry with me because I called LG to see if they can reschedule and then tells me he is not coming out to fix my washer. I was nothing but professional with him, but there was no way he was coming into my house to fix my washer now.

We purchased our LG Direct Drive Front Load Washer almost two years ago. The last 6 months, we had a smell we could not find located in the area of our washer. Looked at the manual for trouble shooting. We did not know the washer needed to be drained. Weird, right!! We drain it often, but the smell never goes away. When draining lots of water comes out and it smells like a sewer! I hope this helps someone prior to purchasing one of these smelly washers. Also, washer is very noisy. I hope to save to purchase a better product.

Although the purpose of a washing machine is to clean clothes, my LG front-loading machine washing machine makes my clothes and bedding dirty, covering them with disgusting dark brown or blackish stains!!! This happens in spite of my doing everything I can to keep the tub and door clean: regularly washing the tub using the 'tub-clean' cycle with appropriate cleaners, always leaving the door and dispenser drawer open, draining and cleaning the pump filter (although this always entails water all over my floor since the drain is much too low to put an adequate container underneath to catch all the water)... It's no use! I could even live with the machine's constant struggles to be balanced enough to do a proper spin, but this dirtying of what I'm expecting to get clean is just too much. Shame on you LG for selling a product that does the opposite of its expected function!

I have had this front load washer about 5 years. Have had to replace the drain pump and the water mixing valve already. We always leave the door open for a few hours after each wash to dry the front seal or we get the moldy smell. It's pretty bad when we forget that step. Now the display flashes all the way across the control panel and the washer will not start washing. The wife and I are a small family and generally wash only 3-4 loads a week, so the washer doesn't get a lot of use. I'm ready to give up on this washer. It's not terrible but it's not a good experience either. I paid nearly $1000 for this fine machine. Time to get rid of this POS.

This is a terrible washer. At every level it fails - light load, heavy load. When the washer reaches the spin cycle, a UE (unbalanced load error) is nearly inevitable. The washer repeatedly attempts to adjust then it resets the time and refills the tub. Manually adjusting the clothes makes no difference. It's very frustrating. I will be purchasing a GE or Kenmore later this week.

I am only submitting review to hopefully help someone who may have gone thru the nightmare I have been thru the past 2 years since I purchased my LG "True Balance" Ha washing machine. The first year I had this machine I would get a UE Code on the machine occasionally! I would readjust clothes and finally get the machine to spin. It got worse and worse over the next year up until the point I would quit washing clothes and my husband would take over where he would use his level and make sure the tub was level so the clothes would spin. My washer is in the basement so he would get missing for awhile and I knew he was waiting on the washer to spin, because if you don't wait the machine would fill up and try to rebalance its load (what is smart about that). I have called the "helpful" customer service only to be told it would cost $90 for a service tech!

The washer keeps tripping GFI which indicates a current leakage problem, that is, a DESIGN PROBLEM. Local techs and LG keep writing this up as an electrical breaker tripping which is a problem of shorting out, or over-amping, not current leakage. GFI breakers are required by electrical code in areas where water is present. The local techs and LG want to "solve" this problem by removing the GFI, thus violating electrical code in order to make their product work. Current leakage design problems don't improve, they get worse over time, further endangering customer safety.

Biggest mistake I have ever made in buying an appliance. Below comments are spot on! Terrible odor started soon after we bough the machine. Dark brown scum, mold, mildew build up between drum and rubber seal of tub. Pain in the rear to have to drain the water, and it smells awful! Clothes never smelled clean, they would still smell like the yard or my daughter's perfume even after a full wash on heavy duty!

After reading all of your reviews on LG washers, I guess trying to call customer service is a waste of time. We also had bought a LG portable air conditioner had problems with it too. No one could come out to fix it. The washer will not drain with clothes in it. My husband took off all hoses because the washer said it was plunged. It wasn't I guess we are just out of luck. Thanks to all of you for the heads up on LG. Wish I knew this long ago. Never will we buy LG products.

They seem to hire the nicest people who are trained to say NO to everything. It doesn't matter if you have a warranty, they still can't help you. "No, I'm sorry. I still can't help you.", "Hold please....", "No, I'm sorry, I still can't help you."

My 9 1/2 month old top of the line LG washer died. It took 12 days for service. I was told a part needed to be ordered before a service visit could be made. Unsure how you can assess a problem without seeing the unit. Service man arrived from Tresco out of Ft Wayne IN. The first thing he did was open up the unit when 4-6 gallons of water flew out and went under my floating floor. Of course he didn't have parts! The final straw was when he complained he had to drive 2 hours to get to my house. Spent countless hours trying to get service and was informed after 3 weeks that the warranty was canceled and they would not honor any repair. Their rationale was I washed a rug in the unit. Worst customer service I have ever received and will never purchase anything LG again. The service is horrible and their warranty isn't worth the paper it is written on!

I have been very unhappy with our front load LG washer. It frequently leaves brown streaks and stains on our clothes and sheets. We can't get these stains out with bleach or other cleaning products even with multiple washes. I'm sure the dollar value of ruined clothes and sheets is more than the washing machine cost! Imagine buying brand new clothes and sheets and they're instantly ruined after one wash!

I just bought this washing machine in January 2016 and already having problems with it. Customer service is a nightmare to deal with and when speaking with them on numerous occasions attempting to get this problem fixed I end up speaking with representatives in other countries. I WILL NEVER buy another LG product of any kind. Very disappointed in the fact that I have spent over $600 on a product that doesn't work and LG will not help me in any way. Beware when buying LG products.

I purchased an LG top load washing machine and have been completely unsatisfied since the day I bought it. My clothes suddenly smell. I was told that is because on newer machines the drain is closer to the clothes, if that makes sense. The drain pump has broken twice. It is not a part that is "in stock," so we often have to wait for the part to get it before the machine can be fixed. It also has the off balance problem that many have already mentioned. It is hard to get it balanced. Obviously, this washing machine has a defect with the drain. They should take responsibility and replace it, but are not willing. I would echo what others have said already--do not buy LG.

LG steam washer model# wm3470hva product # 204kwlr8c016 - I have nothing but problems with this washer causing small holes in shirts & varying materials. I even wash in a garment bag to no avail. I have lost several hundred $$$'s to buy new clothing. I just out a Chicago Cubs tee, washed in cold water in a mesh bag & came out full of tiny holes. There is no way you should have to pay an exorbitant price for a product that does not work & costs a fortune in clothes replacement.

I purchased our LG smart washer dryer combo from Home Depot 14 months ago. For the first year it worked like a charm. Once it was paid off, the nightmare began. I have called the horrible customer service in the Philippines only to hear a repeated script. I have had my home warranty company come out twice. The only way for me to wash our clothes is to confuse our washer into thinking that the load is large. I put in 2 buckets of water on top of towels. I have ruined so many of my clothes in the twisted rope like fashion that I could cry. It takes me 1.5 hours to wash 2 pairs of jeans and a few shirts.

This washing machine (LG WT4870C) is a complete waste of money and never works properly. Every load goes unbalanced. I even tried to clean it today, as the repairman suggested, and it went off balance with no clothes in it. Unbelievably frustrated and angry at this point. Do not buy LG.

Both appliances 3 years old. Dryer drum will not stop turning even after the drying cycle finishes. Upon reading other reviews, it seems the main circuit board has gone bad after THREE years. Washer has had several parts replaced because the drum is very loud and shakes and the power button will not work. It's very inconsistent but it is doing it again so I'm waiting for a repairman to come again. Glad I purchased the extended warranty. Would be nice if LG would replace these faulty appliances. Seems there are a LOT of complaints about LG washer/dryer products. Pieces of junk!

The top loading LG Smart Drive was purchased when we moved to a new home. We have had nothing but problems ever since. It becomes unbalanced frequently. When it becomes unbalanced, it adds more water in an attempt to swish the clothes to regain balance. Waste!!! This washer is unbalanced more than it is in balance. Sometimes it takes 2 days to wash a load of clothes. Ridiculous. In addition, I am never able to wash a small load - EVER. A small load in this machine is like a free ticket straight to unbalanced status. On top of this fun, my clothes are frequently knotted and twisted so badly that I have to untangle and untie my clothes prior to putting them in the dryer. I WILL NEVER BUY FROM LG AGAIN! EVER!!!

I purchased LG washer June 2015. After the first couple of washes the detergent dispenser would be filled with water some of the time. Now it happens after every wash. I have to pull out the dispenser every time to dump the water. I called customer service yesterday. I was told to try powder detergent. I was also told that it was normal for water to be in the dispenser. No. It's not normal as it didn't do it the first couple of washes.

I will NEVER buy any LG appliance again. The top-loading HE washer I bought at HHGregg in August of 2012 (Model WT5170HV) has been nothing but a disappointment. LG customer service is terrible! They blame the owner for any problems. Apparently, quality means nothing to them. The area around the bleach dispenser rusted when it was two years old. They did replace the top but when the service tech arrived he just laughed. "I do a lot of this," he said with a smile. "Your new top will do the same thing in a year or two." Gee, what a vote of confidence.

Our old washer keeps on breaking down, so we bought an inverter washing machine from LG for around 305USD. The features are awesome. It calculates how much water is needed based on the weight of clothes that you put in the tub. You can set what kind of wash you want it to do depending on the type of clothes you want to wash (heavy, furry, light, undies, etc). You just put your clothes, turn it on, press a few buttons and wait for it to finish.

Wish I had read the reviews before setting up my $374 dollar appointment to have someone come fix my leaking LG front load washing machine. I have had it about 4 years... Long time? NO! I had a Kenmore for 10 yrs... Wish I would have bought a new washing machine (different brand)! UGH. Can't cancel now or I will be charged $100... Just set up the appointment 4 hours ago, they coming today. You have to cancel 24 hours in advance! I too have experienced many of the complaints I have read, but never acted on them... A leaking machine will make you act! Disgusted!

Machine purchased at Home Depot in 2011. Year 3 rust appeared where around the bleach dispenser. If you get the one year service plan be careful as when your machine hits 5 years, no more service! Do not buy! Stick with Kenmore!!! If I could travel all 50 states and warn people about this crappy machine I would... Horrible customer service. They also do not come out to repair right away, you have to do various checks on the washer for them to actually come out. They want to know what's wrong or what did you do? What was wrong was I tried to wash a load of laundry and the machine did not work! I will never again buy LG!

Model WT4970CW LG WaveForce "True Balance". Just read several complaints about the LG washing machine. Bought in June 2013 from Best Buy and has consistently had an EU error on more than off. Tried balancing it with a leveler but as soon as it didn't like a load (light loads mostly), it would rattle loudly and move!!! Yes I put up with it for this long but when I went to ConsumerAffairs and saw all the complaints on this model. I called LG who promptly told me it was out of warranty and I could buy a one year warranty for $349.00 or a 60 day warranty for $224.00. After reading the continuing problems after repair, we are going to put this money into a new washer. I'm going back to Maytag. Had it for over 15 years and never a problem!!! I agree LG=lousy garbage. This appliance needs to be taken off the market!!!

My LG washer (WM2140CW) is 8 years old and making a funny noise. I call a few repair services and they stated they can't get parts for LG, I had to deal directly with their network. I found the number for support in my area (Ottawa, ONT) and called. No one answered and I left a message. I did not get a callback so called again, same message service, same no response. After numerous calls I gave up. If a company is going to restrict trade by limiting their replacement parts they better have a good service. LG missed the boat, I will never buy a LG product again, nor should you. Fair disclosure, the washer worked fine for 8 years, it's the support network that is broken.

I purchased a new LG washer WT1201CW and dryer DLEY1201W when we moved to a new home recently. In all my 50 years washing clothes, I have never had such a poorly designed machine. The washer is so deep that I have to half hang inside the machine to reach the clothes at the bottom (I am 5'4). The machine doesn't fill with enough water to sufficiently clean the clothes and I end up with spots and streaks. The dryer also performs poorly, not fluffing the clothes and bunching them so they end up wrinkled. I am very dissatisfied and will never purchase anything from LG again.

I will NEVER buy another LG product. This washer has almost made me lose my sanity. I keep getting uneven loads and I re-load and re-load and re-load and it takes a day or so to finish one load of laundry. This so called smart drum sucks. If you are smart you will never buy any LG products. I have told all of my family (large family) and all of my friends nationwide to never buy the LG product. You will only have a headache every time you try to do laundry.

I WILL NEVER BUY AN LG PRODUCT AGAIN! Bought the best energy saver machine LG had on the market. Bought the dryer to match. Has been horrible from day one! Leaking big problem. Sensors costing between $82-$100 EACH to replace. AND there are 5 to 6 per problem. LG could care less. How do these people remain in business??? Every repairman I called told me to throw it out in the trash before "it drains you dry" forgive the pun. LG SHAME ON YOU!

We purchased a LG Top Load Washer WT1501C the end of November 2015. However during a five months period our clothes would be left with stains and white streaks on our clothes. During this time prior with followed the manufacturer's instructions to the letter with no improvement. A service technician identified that lack of sufficient water as caused by a malfunction part. A request was submitted for a new part, none received, a request for washer requested. Both were denied by the head office technical team, who indicated it was us the consumer were doing something wrong and would send another service technician to investigate. The end result is a expensive washer that does not work and LG not wanting to honour its warranty. BUYER BEWARE. SUGGEST DIFFERENT COMPANY.

I've had my washer dryer for almost 2 years. In that time I have had service on the machines for various reasons and have been somewhat satisfied. During the time I've owned them my family has noticed that all my towels smell like mildew. I have done everything from tub cleaning which there is a button for that and buying tub cleaners. I leave the door open when not in use and never leave a wash lay in there, but it still always smells. Today when I went into room the whole room smells. I immediately called LG and they will not come out for smells. I also told them I noticed under and around rim there is gunky stuff that I cannot remove and they said they will not do anything. I will NEVER buy another LG appliance again!!

I purchased a LG WT49703W washer at Lowe's in Augusta, GA on 12/31/2014. The machine started to make a strange rattling noise as if rocks were inside the drum. I called LG on 4/8/2016 because it has a 10 year warranty on the drum and rotators. I was given four different repair companies to call. Three of the companies indicated it would be two to three weeks before they could diagnosis the washer. The fourth company indicated they needed an authorization number from LG.

We bought a new front load LG washer from Home Depot in December 2015. It leaked from day 1 from the bottom of the door dripping down the washer to puddle on the floor. 5 months later we are still dealing with the issue. We have had 4 service calls with replacement of the seal, the door, and "tightening the hinges". It still leaks and the foreign speaking folks in customer service just create another service ticket with a new company so they keep stringing us along inconveniencing the homeowner with an all day stay at home, wait for the repairman day so when they leave, I still have a washer that leaks.

I purchase this washer 3 months ago and it started displaying an LE error code every time I would try and wash a load. I experience balancing issues within 1 month of having this product. DO NOT BUY ANY LG PRODUCT. Their customer service department is horrible. NO RESPECT OR EMPATHY FOR THE CUSTOMER. I don't understand how LG is still in business.

I will never...I repeat, NEVER buy any LG appliance again. The top-loading HE washer I bought 2 years ago (Model WT4870C) has been nothing but a disappointment. To call it a piece of junk would be an insult to junk. And LG customer service is terrible! Don't think you will get any sympathy or help from the company. They've got your money, and that's all they care about. Apparently, quality means nothing to them. First of all, the area around the bleach dispenser rusted. Do you want rust on your clothes? Me either. That's why I called customer service. Instead of agreement that rust in a washing machine is not acceptable, I was told, "If liquid gets on the metal, it can rust." Really? Then why does it say to put liquid bleach there (in the dispenser!) if no liquid is supposed to touch it? And besides, in their opinion, the rust "is a cosmetic issue."

Bought this washer about a year ago and have had nothing but problems with it! If I could I would return it! It takes forever to balance, sometimes there's almost no water and then sometimes there's too much water! The clothes come out looking like if they've been stomped on. I COULD GO ON AND ON ABOUT HOW MUCH IT SUCKS! DO NOT BUY THIS MACHINE! I REALLY, REALLY WISH I COULD RETURN IT!

I have been dealing with LG warranty department for 3 weeks now... I have a wash wa400pjhdwr/aa not under warranty - only purchased 3 years ago. Anywho.. the stainless tub is under xbm up to 05/2016... So the drum/tub is banging on when is washing/drying. Very loud.. They ref me to lakes electronic. Checked review - wow very bad. I called again try to get another service company. Have apt on 05/2/16. He explained parts will be covered, not labor??? Or service call $75.00... However LG stated that parts/labor is under xbm. The service tech stated it may cost me up to $225 for the repair. I have spoken with LG supervisor Diane. I was to get a callback - never happen.. So I give up. I will never buy LG anything...

We've had it almost a year, the problem was evident from the start; at times the washer would NEVER stop. The first call to LG service said there were no faults in the machine (over the phone code reading) just out of balance load. BUT we were told NEVER put pants AND shirts in the machine together! Err, WHAT!? The second call we were told we were out of the service area, funny; we had asked that from Home Depot BEFORE we bought it. But after a few emails to LG they did find someone and he came out and replaced the computer. Now the machine does finish the load IF and only IF it's happy and in a good mood. Balance is really critical and it tries for a long time to rebalance it before giving up. I don't believe there is anything wrong with the washer at this point, it is just a BAD design, STAY AWAY. And the warranty department doesn't really give a damn.

Top loading washers LG model wt5001cw from Home Depot... lid locking. Tub not spinning, tub off balance, slamming into dryer, slamming into the wall, me having to readjust clothing every time to get load to finish. Tub off so badly slamming so hard side to side that I just stopped using it... They look brand new. I had spoke with Home Depot after 2-4 years of trying to get help our card we purchased that on went to collections because we refuse to pay for a product that's garbage! Which "finally" this week I got a manager from Home Depot that tried to help me! I found out these were all recalled. Badly made & everyone was left hanging! They would only replace the computer chip! They said! Then after my persistence, telling them, this is not just a computer chip issue! I spoke to LG I told them I wanted a full refund.. they said they would only replace the chip. Take pics they said. I cannot take pics of the inside of a damaged washer.

I've had the top loading high efficiency washer for about a year and it is truly the worst purchase I've ever made. I'm almost inclined to buy a new washer and chalk up an expensive loss for the sake of my own sanity. The washer gives a "UE" (uneven load?) error on a fairly regular basis. This stops the already very long cycle and makes me have to reset things to finish the load. Most wash cycles take over 90 minutes. Even just a spin-only cycle is 13 minutes and it will sit "weighing" the load or something stupid and useless for 5 minutes before one even starts to hear it spin. The only good thing is the large size of the tub. Overall, this washer is horrible.

This has got to be the worse washer I have ever used. IF it completes a cycle, it may take 2 hours or more. This happens only occasionally as the machine usually errors out. We have replaced every part imaginable and still have a hunk of junk. Will never buy another LG product.

I purchased the LG WT1101CW washing machine in Feb 2015. The machine began to malfunction in November, quitting in the middle of a wash cycle, black control panel, locking a wet load of clothing inside. Fortunately, I had purchased a Geek Squad protection plan. We went through the troubleshooting routine on the phone, to no avail, so they scheduled a repairman within 48 hours.

LG Washer Dryer Combo - WM3987H - Combo unit was purchased 2 1/5 years ago and runs on 120V outlet. The cycle for washer is approx 1 hr and for normal size load take 90 minutes to dry. I kept getting OE message. Drain was not clogged as clean frequently. Hose not bent but when checking it could smell plastic burning. Looked behind and socket was charred and plug starting to melt. Shut off breaker and unplugged. Called LG. Only warranty motor but not other parts. Given 2 options to repair relatively new unit that almost caught my home on fire and essentially will cost 400.00 to LG and was 200.00 for electric work. My prior washer dryer lasted over 12 years with NO repair. This was not my expectation from this product of LG.

This is the absolute worst washing machine ever!!! It never gets through a cycle without numerous error messages. The place we bought it refused to take it back within a week of purchasing it. The LG repair man came and it was no better. It is supposed to be high efficiency. Sometimes a cycle will last for hours with all the error messages and then it resets the timer and goes back to earlier in the cycle. I HATE this machine and it should be taken off the market.

This product I paid $854.99 plus taxes and is upsetting to know this washer is done forever. I purchased on May 3, 2012 at Best Buy. I contact Best Buy they can't do anything about it because I don't have the protection plan. Really for a new washer, my grandma's washer is 15 years old and works fine. My husband contact LG they can't do anything about it because the warranty expired within one year of the date of purchase. So we contact Sears for $200. They came over to do the diagnostic so basically the top computer is outdated, running on the wrong setting, needs to be updated and we need to buy the top setting which is $500.00 plus labor work!!! So if we do this means we basically expending $800.00 if you do the math. DON'T BUY LG.

Never... Ever... Never will I buy another LG washing machine it is terrible. It constantly gives a UE message even though the machine is level and we have done all the tricks that others have suggested. My water bill is high because the machine continues to fill and spin... fill and spin. You can't leave the house when washing clothes because you need to babysit the washing machine. It is the worst machine ever. I will never buy another LG product because of it. We will have owned it 2 years this coming June. It was been completely replaced once. Computer board replaced once, and worked on three additional times. NOT ACCEPTABLE. DO NOT BUY LG.

Will NEVER, ever buy any LG product ever AGAIN. LG stands for 'Lousy Garbage'. Bought it from Sears 2 years ago with a 5 year extended warranty. Broke down 2 years to the day from when I took delivery. There were ongoing problems with 'UE' (Unbalanced Load) errors. Loads took 2-plus hours to run and fabric was left coated with soap. Parts required for the repair were not available and then a part was back-ordered from the manufacturer. The repair is going to be a 2 man job. Sears couldn't do anything because it was extended warranty even though the repairman showed up in a Sears truck. I demanded a replacement washer and was told only the technician can authorize it. They refused to give me contact information for the technician. Nothing but platitudes and the runaround from Customer Dis-service.

We received our new LG top load washing machine at the beginning of Feb. 2016. Mid March (not even two months!). We noticed all dress shirts and golf shirts were coming out with oily spots on them. Contacted Home Depot who directed us to LG. So, we did contact LG since Mar 21st. You can't reach customer service right away; each customer service rep tells you so many different things. Customer service asks you if you are using HE detergent or fabric softener, and then tells you to try tub clean with clean water then with bleach which didn't solve the problem. The technician LG sends tells you it is what you're putting in the washing machine is the problem.

I have a LG washer, model WT1101CW, and it keeps getting unbalanced during the spin cycle. Extremely frustrating! The "true balance" software detector seems to be way too sensitive.

I will avoid all LG products like the plague from now on! My "smart" top loading washer (recommended by Consumer Reports at the time) repeatedly gave the "UE" error. I called LG Customer Service for solutions to the problem. Their recommendation was to add/remove clothing to balance the load. That's all the advice they had to offer. (I'm sorry that I didn't have more dirty clothing to wash at that time. Apparently, they expected me to pull clean clothes out of my closet to balance the load!) When I operated the washer with no clothing in the machine, I realized the problem was with the washer - not my loading technique.

Acquired a LG washer model WT1101CW, 2/4/14 from Stine in Broussard, Louisiana. Washer broke November 2015. The warranty that we bought from Stine was through NSI Protection Plus at the same time. They sold the contract to Warrantech 800-279-1662. Our washer broke again March 24, 2016 (same problem) over a week ago and on the same day a call was made to Warrantech and A&E to get our washer fixed. Someone came out and ordered the parts. The parts came through UPS 4 days later and meanwhile we wait 3 days until today to have the repair done. Took off of work (self-employed) and waited from 8:00 to 3:00 p.m.

Top load washing machine wt1201c - This washing machine I thought would be great. It turns out that the clothes would be self-balanced. It work for while but now I have to constantly watch it and rearrange the clothes throughout the washing process. What a pain! It takes hours to wash one load. It appears that the tub is detached from the washer and it vibrates so much and makes so much noise it is unbearable. I dislike this washer so much and I will never purchase an LG product again.

LG front load. 6 years old. Very disturbed that washer seals went bad within 5 years and machine leaked. Dryer tumbler wall disintegrated, destroyed clothing. As long as it does not say LG on the cabinet I will consider it. Not buying: Poor quality construction is my number one element. I've done well with Kenmore, Whirlpool, and Maytag over the years. LG equipment and service after purchase is very poor. I am looking for that rare combination of quality workmanship, efficiency, practicality, durability, and warranty backing at an affordable price. I don't need bells, buzzers, and whistles. I need it to clean and dry my clothes well and in a reasonable amount of time.

I will never buy an LG washer or dryer again. The LG washer is rusting out on top after only two years and very careful use. I contacted customer service on numerous occasions and they wanted $200 to simply come out and look it over. They were very unhelpful and rude when I asked for someone to fix it for less since it was so new and obviously had a flaw in the design of the washer. They refused to stand by their product and refused to do anything about the rust. This washer will be lucky to last three years. It was an expensive top loading washer with no agitator. It was a waste of money. I thought the LG was well priced until I realized the quality is so poor and the customer service so awful. LG makes their appliances look good on the outside but on the inside they are very poor quality. It appears that they make their appliances look fancy and state of the art, but they are actual cheap imitations of good, solid, quality products.

It is a front loader that is energy efficient. It was a reasonable price at the time compared to other washers available. I am not a fan of the upcharge for a color so we ended up with white. I also am not a huge fan of the way the water lines need to be cleaned out. If you don't leave the door wide open, it gets a funky moldy smell. I want it to be within my price range and large enough to do my family's laundry. I prefer name brands with reputations for quality and longevity. Regular repairs would make me flip. The washers are expensive enough as is that I don't need to be spending MORE money to fix it.

I don't trust any of the side loaders due to the possibility of water leaking around the door seal. Price was discounted for a holiday, from Lowe's. Lowe's installation bothered me a lot. This washer and dryer replaced Kenmore's that were 25 years old, and still running. Quality means a lot to me. I expect these LG's to last at least as long as my 25 year old Kenmore's since engineering and technology MUST have improved in the last 25 years. After a year, I am very happy with the LG's. Occasionally, the washer can't balance the load and I have to redistribute the washer contents. Note that the basin spins at over 1000 rpm, so a balanced load is critical. That's okay. I thought the vast number of washing options were way too many, so too the dryer. But I guess some owners will use options that I don't. The clothes load size is really big. You will need very long arms to reach the bottom of the washer to pull out all the items.

WM4270H and DLEX4070. Cleaner clothes than the horrible Maytag Neptune/dryer is done before next load in washer. Units are 4 years old. Very quiet operation. Wanted a dryer with a steam fresh option which this LG does have. Washer does not wear out clothes as previous Maytag unit. Regular repairs and quality of construction, very important to me. Unit still looks brand new after 4 years of use and not the first problem with units. I had nice shirts that were stained with grease. Previous unit did not remove those stains so used shirts for the lawn. Used the sanitary cycle on the LG washer with no change in detergents and stains were removed. I am assuming this is due to the LG heating up the water that dissolve the grease.

I have an LG front load fairly new machine and I absolutely hate it. I loved the fact it's suppose to save money as it is and helps the environment. I have had the machine 5 years now. The only thing I like is the lights during the washing procedure. I was looking for efficiency but there is nothing efficient about a heavy soiled load of clothes taking over an hour to wash. The machine does not let you soak or pre soak clothes. With muddy clothing, sometimes things need to soak. The machine smells like mildew or mold all the time. The rubber seal is disgusting to look at and clean. Not sure who came up with this brilliant machine but I think it's awful. There is barely any water on the clothing when washing. I don't like it at all and with it being 2,000 I feel like I got ripped off. My dryer is a Samsung steam or dry dryer. Never lost an article of clothing in it. The dryer works great. So far no issues.

LG Tromm. Well reviewed. No experience with the brand, so it was the first time. It was very expensive 11 years ago, but seems to have come down in price. Extremely satisfied with all the options, for e.g., delay wash, hand wash. The only problem was the mould around the rubber seals. I can't seem to get rid of it, even though I've tried everything suggested, both by professionals and on the internet. The capacity was large enough to wash a King duvet and clothing for a family of 5. It needed to be energy efficient because we do 3 full loads a week. It had excellent reviews. Repairs are our main concern. Although we bought extended warranties for the pair (washing machine and dryer), it doesn't cover all parts or repairs, but for most. I wish the sales associate gave us the pros and cons of these machines. We have more pros when reviewing the LG Tromm, but more information about the mould problem would have helped.

Cost was the purchase factor. I don't care for the ability on choosing cycles. I look for the material that the tub is made from. Also prefer top load over front load. I will never purchase a Maytag or Sears brand product. For me a lot depends on the amount of attention and service I get with sales rep and delivery. That's why Sears is dead to me! Top loader LG w/ stainless steel tub/ non stackable - I feel the value of my LG products are in line with the going rate. Cleans well. Don't care for the tangled and knotted clothes at the end of the cycle. Finish quality and look of the appliances all OK.

My model is an LG top loading washing machine WT4870C. I bought this brand based on a recommendation from Consumer Reports. I like the many options such as water temperature, spin speed, and the quietness of the machine when it's working. This machine also has sounds for things such as when the load is finished, and when the drum is unbalanced. Since my washer/dryer space is limited, size is the first consideration. Brand reputation is the second consideration. It can be a hassle to get a repair person at a time that is convenient. If the washer was noisy, that could be a deal breaker. This machine does well when washing heavy loads as well as light loads. Sometimes the estimated time shown on the washer isn't close enough to the actual washing time, so if you are in a hurry, wash later.

Tried to find one that was rated good in Consumer Affairs. I have had this pair for about 5 years. I looked at consumer feedback to find one that was rated well. They seem to do ok. I don't like the odor coming from the washer when you have the door closed too long, so I always leave it open when not in use. I look for capacity, energy efficiency, discounts, brand, quality. How fast they will come out and repair if it breaks down. I look for quality and price has to enter in on it. Most expensive is not always what I want. It may not have the features I want. I want and need large size that keeps working.

I purchased my wife a RED LG front loader with steam cleaning as well as many other features and a dryer with a host of features as well. Cost $1000 for the Washer and $1500 for the dryer. The main reason for buying them was my wife wanted the front loaders and the color. I like the color best and personally they work well for standard cleaning. BUT the features have not stood up - for example the dryers only dries thing completely if you use the timed dry option (which is available on any dryer)... The other options meant to reduce energy or prevent wrinkling leave the clothes damp - so, what's the point.

We purchased an LG washer. I love the fact that without the middle paddle you can wash large items like king size spreads and comforters and all the clothes actually are treated more gently. I do not like buying new if the old is still working. Being able to get parts and having really good people who can and will work to keep the old model going. Regular repairs is a nightmare. Been there and done that, days without your appliance and you have to wash most days to keep the family in clean clothes and towels etc. Also low quality construction, which usually means noise pollution and the appliance walking all over the floor or pulling loose from the connections and the room being flooded.

I have an LG front loader, real nice. Easy to use, don’t like the idea can’t clean the area where you place the soap and softener. It should be easy to remove to prevent mold etc. The model we have even though you can place a large quilt inside it is still wet after the first spin. You have to do a drain and spin in order to get the excess water out. Maybe it would work better if it was a top loader without the agitator inside.

Options were priority #1 but cost vs options was a big consideration. Loved the steam dryer feature but wasn't a fan of the track record that front loading washers have with having to be cleaned regularly. However, that's been a minimal issue since we purchased them two years ago. Brand reputation and capacity is a plus as we have 2 kids and very busy schedules. Our need is to do large loads fast. So far that's been the result.

LG WT1101CW and DLE1101W, bought because recommended by consumer reports, and now we liked it. We moved recently and had to get a gas dryer and we bought the same one. Quiet, nice controls, delay so you can delay the wash until morning, different types of heat settings, and just overall ease of use. We're looking for middle of the road, not top of the line. Regulatory repairs would be deal breaker for me on an appliance because these days they are so cheap that one repair would be the cost of a new one. I really liked the fact that the digital controls have different settings and the ability to delay a wash until morning. I also like the quietness of it.

LG direct drive front loading washer and dryer pair - Both are super capacity, high efficiency, quiet and were a very acceptable cost. Loads of settings to choose from. One thing I disliked is the cost of the stacking kit. This kit consists of two strips of stamped metal and some screws for almost $200. It was also a 'special' order item that had to be ordered separately from the units. With a household of 8 people we needed super capacity in the washer and dryer as well as highly energy efficient and quiet. We do most loads at night due to time of day energy billing so many are sleeping during wash and dryer cycles. This is with a main floor laundry area so there is only one floor between the units and the bedrooms. We also did a lot of research into the various brands and were very impressed with LG's reviews.

LG True Balance Salesman said they were good. They were new, seemed high tech & efficient. Had to take the first one back. It walked, don't like the one now. It comes unbalanced all the time. The next time I'm going to look for a wringer type washing machine with the thing in the center. The other ones are the pits and I won't be purchasing another like it. Too expensive. I do not like side loading washers. It is hard on the back and inconvenient. Fed up with the washer. It continually is unbalanced, doesn't let you know it stopped and have to constantly check it to make sure it's still working.

Very reasonable price, easy to operate and the brand well recommended. It was very easy and simple to operate. Like the features, I've owned and used these item for over 13 years and have not had any issues or problems with them. Regular repairs would definitely be a deal breaker because, I'll be forced to pay or spend extra money on these items if not investing in another brand. I'm a male who washes most of the time because the wife is away so, I have known what cycle and temperature to use when washing whites, colored or black garments. So because this product is seamless to operate I've never had any problems doing my laundry. Beside the price fitted in my budget.

LG rocks! My first front loader - it took me awhile to "manage" the wet clothes at the end of the cycle! Otherwise, front loaders are the WAY to go!!! I replaced my Maytag Neptune with an LG and am looking forward to replacing the Maytag dryer as well. I am happy to pay more for a problem-free product. The LG washer has been a dream! I bought it after my Neptune ran amok and held my wet clothes hostage for hours, even after unplugging it! Quality construction is worth every penny! I love my LG! It has Direct Drive Inverter (10 year warranty!!!) and the steam option. It has an optional platform for both the washer and dryer, which I highly recommend (if you value your buck). The washer is extremely user friendly, even for those of us who are technologically challenged. But, if you ever do need to troubleshoot a problem, the washer can talk directly to LG via your smartphone. :)

We purchased an LG washer and dryer set. The dryer works well, but the washer is a disaster. Our towels have an unpleasant musty smell just 1 day after they are washed. The rubber sleeve between the front panel and the drum is literally designed to trap moisture and grow mold. What a horrible design! We miss our old top loader Amana. That washer worked wonders on spots and dirtier clothes like playground pants with grass on the knees. Our front loader LG, on the other hand, is a piece of cr@p. We are waiting for this thing to develop any problem so we can replace it with a Bosch. Dryers works well. Washer doesn't get the clothes clean. It uses less water than our old washer but what good are water savings when the clothes don't get clean? We will check Amazon customer reviews to see which models to AVOID like the plague.

LG High Efficiency front loading washer and dryer - Great reviews. Good recommendations from other owners who are friends and family. Good brand reputation. We've had the set for less than six months but have been very happy thus far. They were marketed to be water efficient and quiet and they've delivered on both promises. The only thing I wished could be changed, and it's not a deal breaker, is that on our units, which purposely sit side by side, the door on the washer cannot be reversed to better transfer laundry to the dryer given our space configuration (so we couldn't have it changed to open from left to right, for example). It's not the end of the world to lift the laundry up and over the door to be put into the dryer, but it would have been simply more convenient in terms of repetitive motion for us.

LG HE takes less time to dry clothes. Uses less hot water. I like the front-loading washer and dryer better than top-loading ones. They were somewhat on the expensive side, but worth it. LG has an innovative motor that will last longer because there's less motion involved. I like the pedestals as well. I've had absolutely NO problems with either the washer or the dryer, and no missing socks! Mine are full-size side-by-side units. There are many cycle options for each: water temperature for wash and rinse, type of material, intensity of spin cycle; the dryer allows for both timed and sensor drying.

LG Top Load Washer Model WT5070CW Junk! I can't believe with all the complaints listed here for all the same problems, a class action lawsuit can't be generated. I am now part of this long list of dissatisfied customers. Rust around the bleach dispenser, ruining clothes (this is supposed to be acceptable?). Replaced a plastic coupler for $225 two weeks ago (hmmm... There are only two LG tech companies within a 50 mile radius of our home). Now, another problem, I am told my software has to be updated with a new main board and I need a new clutch. By the time I'm finished, I can purchase a new (American made) machine.

Our LG washing machine is terrible. It constantly gives a UE message even though the machine is level and we have done all the tricks that others have suggested. It is currently taking over 3 hours to do a 35 minute load. You can't leave the house for fear that your clothes will be sitting in a pool of water. It is the worst machine ever. I will never buy another LG product because of it.

I purchased the WT5101HW washing machine in September 2011. Within the first few months the door would not latch shut to operate. Fixed under warranty. Then there was the recall for extreme shaking. February 2015 the drain pump needed replacement to the tune of $350 for parts and labor. Now in March 2016 the machine refuses to balance, even when empty. Balanced loads have been a nightmare since the beginning and have gotten progressively worse. My machine goes off balance on every single load whether it is small, large or normal. Today is the final straw as it will not complete the spin cycle, even empty, to fully drain the machine. It just keeps dumping more water in to redistribute the load (even though the machine is currently empty). It's going to the curb and I'm going back to Maytag. I will never buy an LG washing machine again.

I am another LG customer who is very disappointed to have rust around the bleach dispenser. I purchased this washing machine 4 years ago. I contacted LG customer services by email & got the following response back: "The rust in your washing machine liquid bleach dispenser area is a result of the detergent or other additives being spilled that have not been wiped clean. Chlorine bleach is corrosive & will erode the finish if not cleaned immediately. If any spills should happen make sure to wipe it up immediately & the area cleaned with warm water & a soft cloth. Touch-up paint may be used to cover the area, if not service may be necessary."

Think twice before buying a washing machine or any LG product!!! I got this machine back in the summer of 2011. It seemed to be a great product and you had the ability to washing extremely large loads of laundry at a time. But once something goes wrong then you are in trouble! The washing machine began throwing an error code nonstop during a laundry cycle which made doing a single load of laundry next to impossible. It would take me 3-4 hours to do ONE SINGLE LOAD due to the error code. It constantly kept refilling the tub with water and attempting to continue the cycle then it would knock itself off balance and start all over again.

My husband bought this horrible piece of crap without me. We had it a couple of months when it started to fail. Getting stuck on spin cycle and the clothes were SOAKED. Tech came in and said we have to put it on BULK (never had this problem with other machines). So, he cleared it, and worked on the drain motor. A couple months later (while using bulk setting), the machine did the same thing. In the year and a half since we bought it, it had done this about 25 times. Second time we had a tech come out... tried to tell us the same thing. This item is faulty. Just found out a friend with a front load LG is having the same issue. Never buying an LG again.

I recently bought an LG washer and dryer. The washer does not fill with enough water, leaving my clothes in a tangled wad. Takes an hour to wash a simple load. The dryer refuses to dry the clothes. Seems the sensor knows when your clothes should be dry and shuts off. Trying drying a bathroom rug. Takes three or more tries. I long for my old washer which I gave away in working order. LGs are junk... save your money!!!

One machine - LG washing machine was purchased as on date 26/01/2016. After one month there is a some issue, which I have already informed and raised a complaint through complaint no ** dated 09.03.2016 to metro service but not resolved. Another complaint raised and received the complaint no ** dated 14.03.2016. Till date not matter resolved. If it is not possible to resolve please take back the machine and arrange to refund.

Our Washer Model WT1101 ran great for 18 months and we joined the rest of you with the constant UE error message, long wash times, noisy, etc. Call local authorized LG appliance repair service and they immediately replaced the Rotor assembly which is located below the tub. A 20 minute fix, our out of pocket was the service call, $140. Rotor replacement was a warranty fix. Since then the machine runs fine, no issues.

Bought LG washer & dryer a little over 2 years ago at Lowe's. The washer just failed. Hundreds of dollars for new electronics board / labor. I wrote polite complaint email to customer service. Got a prompt reply leading off with the phrase “Life is Good". Then, a poorly constructed email telling me off. Rude. No question about what failed, how it failures, where I bought it, how I could get it fixed, how often I used the washer (very little--btw). NADA! If you luck out your LG product will not fail! If something goes wrong, you now own the new LG product line An LG Boat Anchor. Life is good! Don't trust this company! OK, OK, if you like masochism LG is your company! Enjoy!

We purchased a new upscale LG washer and dryer when we recently moved. Dryer works great. The washing machine does not provide enough water to cover the clothes unless one pushes the button for additional water but that is not the primary gripe. Without an agitator the clothes get all tangled up on the bottom of the machine and we don't believe the clothes get as clean as with an agitator. Who designed these machines without an agitator?? That was a proven design and has worked well for many years. Would not buy another one.

LG Washing machine model #wm4270hwa. Purchased this unit from Best Buy on 2-19-15. Ran flawlessly for 8 months, then it started to sound like a jet engine. Called LG on 1-5-16 and after transmitting tones to a tech over the phone he informed me that I needed to run the tub clean cycle. Ran the tub clean and no help. Called back and was informed that the unit was out of warranty. Spoke to two separate supervisors to no avail. LG will not help, Best Buy will not help. I called a local appliance repair, $180.00 to walk in. Repairman took a look and told me it was a catastrophic failure. Bearings, tub, stator, tub seals etc. were bad. So here I am, stuck with a thousand dollar washing machine that will cost as much if not more than I paid to repair. Will never buy anything from LG, also, I will tell my story to everyone! Please share.

About 4 years ago, my wife and I purchased a top load LG washer/dryer set from Lowe's for~ $1400 after our MAYTAG washer died after 20 YEARS. They worked fine for about 2 years. After that time, the washer started to get the UE error more frequently, and started to growl and squeal. For weeks, I tried to get a service appointment from LG under warranty. None of the listed repair shops would touch this thing for less than $90 service call. In talking to the tech, evidently, this is a common issue with these products and costs around $450-$500 to repair. I considered fixing it myself, but the expense of the part(s) and special tools required made it not viable.

A lemon of a machine! Four years old, some gears are stripped, so only spin cycles medium or lower work correctly about 80% of the time. Tried to get them to admit it was a lemon, no dice. I asked if there'd been a recall, they said 'no'. Class action lawsuit?! I'm in!

We have a new machine and a new home. The unit has been leaking from underneath, and now has warped our hardwood floor. LG has sent out one tech three times and he can't find where the leak is coming from. Now we have a faulty machine and a warped floor. The customer service at LG has been awful. The insurance adjuster was the most difficult person I have ever worked with and was constantly yelling at me on the phone, telling me how this issue was not his problem and LG would not accept liability. Do not ever buy an appliance from this company, because if it doesn't hold up the company will not stand behind it. The worst experience ever!!!

This very expensive washing machine will be the first and last appliance I ever purchase. It almost never completes a load of laundry without stopping at least one time and flashing UE, refilling the tub and starting over. It is not like I load the washer with towels on one side and socks on the other, I am not a moron. No matter how hard I try or how big or small the load, I can count on this pile of crap to make what should be an easy task a frustrating one. Don't waste your hard earned money on this or any other LG appliance. If you don't believe me google it.

I purchased an LG top load washer in the summer of 2014. This machine has been the cause of so many headaches and so much frustration. My daughter texts me every time she uses the machine to tell me how much she hates it. I have had the technician to the house three times in the past year and a half. They have replaced the motherboard, motor, rotor, power cord and on and on... and it still does not work. It gives UE, OE and IE messages with every load. I have read the manual. Made sure everything was level, all water filters are clean and clear of debris and have researched these problems on the Internet. There is no solution. The machine is a lemon, a piece of junk. It has been since Day 1. It is the single biggest waste of money in the 20 years I have owned a home! LG has permanently lost this customer FOR LIFE! If I could leave zero stars, I would.

I have had an extremely unsatisfactory experience with my 5 year old LG front loading washing machine. In the beginning it was a mildew odor in the unit. Did a few loads with bleach and wiped around rubber sealant weekly. The clothes do not seem "clean" to me. I have adjusted the water levels, amount of detergent, the cycle is way over an hour and the results are not good. The control panel shut down and now I have to spend $500 to replace it. I would never recommend this product.

Have had washing machine for only 3 years and have rust completely around the bleach dispenser. Contacted LG and they said it was due to spilling solvents on the machine. It's a bleach dispenser! Gave me no satisfaction, basically said it was my fault. Have never had a machine rust before.

My LG WT120C top load washer is constantly showing "unbalanced load". It has a 4.3 cu. ft. capacity but won't wash more than just a few items at a time because it won't spin out. It took close to 3 hours to do 1 medium load of towels and whites because it could not and would not balance the load. Even manual redistribution would not work. Worthless machine. Had an inexpensive Speed Queen that was 10 times more reliable than this one. Should have kept it. Will never buy another LG washer.

Unbalanced all the time, recall no one notified me, rusting. Was told nothing could do within 1 year, now locked clothes in washer. Computer board down. Less than 4 years old... I have protection plan so we will see. Bought 9-2012, model wt101hv5, will follow up with results with plan coverage.

I purchased a Front Load LG WM4270HWA along with matching dryer from Standard Appliance in Portland, Oregon, after reading good ratings online from Consumer Reports for these front loading machines. I had my Asko Asea dryer go out for the third time which I purchased in 2003. I was under pressure because of a pending breast cancer surgery within a week and was told by their repair group that they likely could not get parts on the older Asko. I ordered the new LG set needing sterile clean sheets and nightie after sterile prep before surgery. The repair company called and said five days later they could get the parts to repair the dryer, but it was too late, I had ordered the LG set to be delivered the next day.

This is our first time purchase LG. We bought this LG washing machine from Home Depot 2 months ago. It haven't worked right until now. All the machine have is hot water came out even I choose to use cool wash. I called Home Depot 4 times; they pick and transfer my call at least twice per time. They got my number and promise to solve but never call back. I keep follow up but all I got is to call LG myself. LG WARNED me they are going to charge me service fee if I didn't got their number from Home Depot.

LG Truebalance Washing Machine - This washer came with our home when we bought it. I can see why the previous owners left it. This is truly the worst washing machine I have ever used. It never finishes a load without being unbalanced. I cannot wait to get rid of it and so glad I didn't buy this machine!

This WT5075CW washer is completely useless. I am going to have to replace it, and I have only had it a little over a year, but I can't take it anymore. It gets unbalanced on the spin cycle for no apparent reason. I only was like weight and size clothes together. I rearrange the clothes when it gets unbalanced and then restart. It starts filling with water again and stops unbalanced again. I try the Spin Only cycle. Same thing. I was the same loads every week and it is completely random as to which load will have this problem.

I will never ever buy another LG product of any kind. I purchased my washing machine almost five years ago and have been fighting with it ever since. At ok never point I discovered that the machine had actually been recalled. The machine was known to vibrate across the floor. The techs have been out numerous times but when Home Depot called they said they were only out twice, once a no power issue. They are so misinformed. I had the motherboard replaced and other issues. Now if I wash a quilt the machine stops and flashes. Then when I put it on Spin Only it shoots out water!! So I am left with soggy blankets. I am so furious and disappointed. They should have designated this a lemon four years ago. I think someone needs to instigate a class-action lawsuit against LG. Why are we putting up with this??? I plan to have my lawyer look into this. The techs are coming again on Friday. They will say the same nonsense. I will tell them it is time to sue.

I have an LG washing machine that is 1 year old. It cost $700. Every week the machine becomes unbalanced, the tub fills with 25 gallons of water and I have to reset the spin cycle to finish the cycle. This is wasteful and causes a big water bill but is mostly annoying to have to stand and waste my time watching a machine wash my clothes. The top has True Balance written on the top and is star rated for efficiency. It is not efficient nor does it stay balanced. It has a "smart diagnosis" which is a joke as the people who are supposed to diagnose the problem don't speak understandable English nor do they know how to fix the machine over a phone. This machine needs to be recalled until they can fix the balancing problem on it.

We bought a LG TrueBalance washer/dryer set 4 years ago and have several issues with the washer. The first was when the motherboard went out in the middle of a cycle, locking clothes and standing water inside. After almost 3 weeks of waiting, the board was replaced and our stinky clothes were free. Now 2 years later every single load has issues spinning. It will spin for a minute or two and then flash UE. I rearrange and it does the same thing 2 minutes later. After a few weeks of this I shut it off and let the dryer do more of the work with a complete load of wet clothes. I strongly don't recommend this set to anyone unless do not have anything better to do but sit in the laundry room and watch the washer. Horrible set for the price!!!

We move a lot and this is our 4th LG Washer and Dryer set. However the new machines, neither fill properly with water or agitate like the older models and therefore clothes, towels, sheets do not come clean. We were told by LG to use the permanent press cycle as it uses the most water. In addition, select prewash, extra rinse and heavy duty (for amount of soil). All this take over 1.5 hours. It does use a bit more water and clothing is much cleaner but not 100%. All our whites have slowly greyed after using this washer for 6 months. Yes they can advertise that they use less water but they sure cannot advertise that the washer does its job.

I have owned an LG washing machine for almost two years. It seems to clean just fine; however, I have had to develop a method for making it finish a complete cleaning cycle. After the machine is loaded, I set a timer for the minutes indicated on the display. That alerts me to begin watching for the final spin cycle, which goes and goes and goes if I don't intervene. This is when I turn off the water to keep the machine from continually filling up to achieve proper balance. I then go to "special cycles," where I click the "spin only" function. Many times I have to repeat this procedure to avoid having to put a soggy load of clothes in the dryer. It reminds me of when my mother used a wringer washer to clean our clothes. It has to be constantly monitored.

Purchased this washer (WT1101CW) January 2014. It's been two years of rebalancing accompanied with numerous draining and refills as this machine struggles to complete a load. Have had a technician visit us three times and he made sure the machine is level, has a new board with updated firmware and still we have problems. Even more telling is the fact that a tub clean cycle (water only) cannot finish without the machine stopping to display "UE". I've given up. For a quick wash our neighbors have let us use their washing machine. In the meantime my solution is unfortunately to move to a different brand of washing machine.

LG here you go. I will give credit where credit is due. I have owned an LG washer and dryer front loader for 11 years now. No repair issues as of yet. Only one complaint is the dryer lint filter. I do agree probably a design flaw. It grabs my clothes and snake rolls them. So I did order a new filter and will see how that fixes the issue. I only have one thing to say to those that are furious about your machines. The technology in the digital control panel is crazy. We are not playing with 3-4 dials with resistors to control them (very reliable). If you want to use 50 gallons of water to wash your clothes then buy a basic top loader.