LG Washing Machines Reviews

I purchase this washer 3 months ago and it started displaying an LE error code every time I would try and wash a load. I experience balancing issues within 1 month of having this product. DO NOT BUY ANY LG PRODUCT. Their customer service department is horrible. NO RESPECT OR EMPATHY FOR THE CUSTOMER. I don't understand how LG is still in business.

I will never...I repeat, NEVER buy any LG appliance again. The top-loading HE washer I bought 2 years ago (Model WT4870C) has been nothing but a disappointment. To call it a piece of junk would be an insult to junk. And LG customer service is terrible! Don't think you will get any sympathy or help from the company. They've got your money, and that's all they care about. Apparently, quality means nothing to them. First of all, the area around the bleach dispenser rusted. Do you want rust on your clothes? Me either. That's why I called customer service. Instead of agreement that rust in a washing machine is not acceptable, I was told, "If liquid gets on the metal, it can rust." Really? Then why does it say to put liquid bleach there (in the dispenser!) if no liquid is supposed to touch it? And besides, in their opinion, the rust "is a cosmetic issue."

Bought this washer about a year ago and have had nothing but problems with it! If I could I would return it! It takes forever to balance, sometimes there's almost no water and then sometimes there's too much water! The clothes come out looking like if they've been stomped on. I COULD GO ON AND ON ABOUT HOW MUCH IT SUCKS! DO NOT BUY THIS MACHINE! I REALLY, REALLY WISH I COULD RETURN IT!

I have been dealing with LG warranty department for 3 weeks now... I have a wash wa400pjhdwr/aa not under warranty - only purchased 3 years ago. Anywho.. the stainless tub is under xbm up to 05/2016... So the drum/tub is banging on when is washing/drying. Very loud.. They ref me to lakes electronic. Checked review - wow very bad. I called again try to get another service company. Have apt on 05/2/16. He explained parts will be covered, not labor??? Or service call $75.00... However LG stated that parts/labor is under xbm. The service tech stated it may cost me up to $225 for the repair. I have spoken with LG supervisor Diane. I was to get a callback - never happen.. So I give up. I will never buy LG anything...

We've had it almost a year, the problem was evident from the start; at times the washer would NEVER stop. The first call to LG service said there were no faults in the machine (over the phone code reading) just out of balance load. BUT we were told NEVER put pants AND shirts in the machine together! Err, WHAT!? The second call we were told we were out of the service area, funny; we had asked that from Home Depot BEFORE we bought it. But after a few emails to LG they did find someone and he came out and replaced the computer. Now the machine does finish the load IF and only IF it's happy and in a good mood. Balance is really critical and it tries for a long time to rebalance it before giving up. I don't believe there is anything wrong with the washer at this point, it is just a BAD design, STAY AWAY. And the warranty department doesn't really give a damn.

Top loading washers LG model wt5001cw from Home Depot... lid locking. Tub not spinning, tub off balance, slamming into dryer, slamming into the wall, me having to readjust clothing every time to get load to finish. Tub off so badly slamming so hard side to side that I just stopped using it... They look brand new. I had spoke with Home Depot after 2-4 years of trying to get help our card we purchased that on went to collections because we refuse to pay for a product that's garbage! Which "finally" this week I got a manager from Home Depot that tried to help me! I found out these were all recalled. Badly made & everyone was left hanging! They would only replace the computer chip! They said! Then after my persistence, telling them, this is not just a computer chip issue! I spoke to LG I told them I wanted a full refund.. they said they would only replace the chip. Take pics they said. I cannot take pics of the inside of a damaged washer.

I've had the top loading high efficiency washer for about a year and it is truly the worst purchase I've ever made. I'm almost inclined to buy a new washer and chalk up an expensive loss for the sake of my own sanity. The washer gives a "UE" (uneven load?) error on a fairly regular basis. This stops the already very long cycle and makes me have to reset things to finish the load. Most wash cycles take over 90 minutes. Even just a spin-only cycle is 13 minutes and it will sit "weighing" the load or something stupid and useless for 5 minutes before one even starts to hear it spin. The only good thing is the large size of the tub. Overall, this washer is horrible.

This has got to be the worse washer I have ever used. IF it completes a cycle, it may take 2 hours or more. This happens only occasionally as the machine usually errors out. We have replaced every part imaginable and still have a hunk of junk. Will never buy another LG product.

I purchased the LG WT1101CW washing machine in Feb 2015. The machine began to malfunction in November, quitting in the middle of a wash cycle, black control panel, locking a wet load of clothing inside. Fortunately, I had purchased a Geek Squad protection plan. We went through the troubleshooting routine on the phone, to no avail, so they scheduled a repairman within 48 hours.

LG Washer Dryer Combo - WM3987H - Combo unit was purchased 2 1/5 years ago and runs on 120V outlet. The cycle for washer is approx 1 hr and for normal size load take 90 minutes to dry. I kept getting OE message. Drain was not clogged as clean frequently. Hose not bent but when checking it could smell plastic burning. Looked behind and socket was charred and plug starting to melt. Shut off breaker and unplugged. Called LG. Only warranty motor but not other parts. Given 2 options to repair relatively new unit that almost caught my home on fire and essentially will cost 400.00 to LG and was 200.00 for electric work. My prior washer dryer lasted over 12 years with NO repair. This was not my expectation from this product of LG.

This is the absolute worst washing machine ever!!! It never gets through a cycle without numerous error messages. The place we bought it refused to take it back within a week of purchasing it. The LG repair man came and it was no better. It is supposed to be high efficiency. Sometimes a cycle will last for hours with all the error messages and then it resets the timer and goes back to earlier in the cycle. I HATE this machine and it should be taken off the market.

This product I paid $854.99 plus taxes and is upsetting to know this washer is done forever. I purchased on May 3, 2012 at Best Buy. I contact Best Buy they can't do anything about it because I don't have the protection plan. Really for a new washer, my grandma's washer is 15 years old and works fine. My husband contact LG they can't do anything about it because the warranty expired within one year of the date of purchase. So we contact Sears for $200. They came over to do the diagnostic so basically the top computer is outdated, running on the wrong setting, needs to be updated and we need to buy the top setting which is $500.00 plus labor work!!! So if we do this means we basically expending $800.00 if you do the math. DON'T BUY LG.

Never... Ever... Never will I buy another LG washing machine it is terrible. It constantly gives a UE message even though the machine is level and we have done all the tricks that others have suggested. My water bill is high because the machine continues to fill and spin... fill and spin. You can't leave the house when washing clothes because you need to babysit the washing machine. It is the worst machine ever. I will never buy another LG product because of it. We will have owned it 2 years this coming June. It was been completely replaced once. Computer board replaced once, and worked on three additional times. NOT ACCEPTABLE. DO NOT BUY LG.

Will NEVER, ever buy any LG product ever AGAIN. LG stands for 'Lousy Garbage'. Bought it from Sears 2 years ago with a 5 year extended warranty. Broke down 2 years to the day from when I took delivery. There were ongoing problems with 'UE' (Unbalanced Load) errors. Loads took 2-plus hours to run and fabric was left coated with soap. Parts required for the repair were not available and then a part was back-ordered from the manufacturer. The repair is going to be a 2 man job. Sears couldn't do anything because it was extended warranty even though the repairman showed up in a Sears truck. I demanded a replacement washer and was told only the technician can authorize it. They refused to give me contact information for the technician. Nothing but platitudes and the runaround from Customer Dis-service.

We received our new LG top load washing machine at the beginning of Feb. 2016. Mid March (not even two months!). We noticed all dress shirts and golf shirts were coming out with oily spots on them. Contacted Home Depot who directed us to LG. So, we did contact LG since Mar 21st. You can't reach customer service right away; each customer service rep tells you so many different things. Customer service asks you if you are using HE detergent or fabric softener, and then tells you to try tub clean with clean water then with bleach which didn't solve the problem. The technician LG sends tells you it is what you're putting in the washing machine is the problem.

I have a LG washer, model WT1101CW, and it keeps getting unbalanced during the spin cycle. Extremely frustrating! The "true balance" software detector seems to be way too sensitive.

I will avoid all LG products like the plague from now on! My "smart" top loading washer (recommended by Consumer Reports at the time) repeatedly gave the "UE" error. I called LG Customer Service for solutions to the problem. Their recommendation was to add/remove clothing to balance the load. That's all the advice they had to offer. (I'm sorry that I didn't have more dirty clothing to wash at that time. Apparently, they expected me to pull clean clothes out of my closet to balance the load!) When I operated the washer with no clothing in the machine, I realized the problem was with the washer - not my loading technique.

Acquired a LG washer model WT1101CW, 2/4/14 from Stine in Broussard, Louisiana. Washer broke November 2015. The warranty that we bought from Stine was through NSI Protection Plus at the same time. They sold the contract to Warrantech 800-279-1662. Our washer broke again March 24, 2016 (same problem) over a week ago and on the same day a call was made to Warrantech and A&E to get our washer fixed. Someone came out and ordered the parts. The parts came through UPS 4 days later and meanwhile we wait 3 days until today to have the repair done. Took off of work (self-employed) and waited from 8:00 to 3:00 p.m.

Top load washing machine wt1201c - This washing machine I thought would be great. It turns out that the clothes would be self-balanced. It work for while but now I have to constantly watch it and rearrange the clothes throughout the washing process. What a pain! It takes hours to wash one load. It appears that the tub is detached from the washer and it vibrates so much and makes so much noise it is unbearable. I dislike this washer so much and I will never purchase an LG product again.

WM4270H and DLEX4070. Cleaner clothes than the horrible Maytag Neptune/dryer is done before next load in washer. Units are 4 years old. Very quiet operation. Wanted a dryer with a steam fresh option which this LG does have. Washer does not wear out clothes as previous Maytag unit. Regular repairs and quality of construction, very important to me. Unit still looks brand new after 4 years of use and not the first problem with units. I had nice shirts that were stained with grease. Previous unit did not remove those stains so used shirts for the lawn. Used the sanitary cycle on the LG washer with no change in detergents and stains were removed. I am assuming this is due to the LG heating up the water that dissolve the grease.

I will never buy an LG washer or dryer again. The LG washer is rusting out on top after only two years and very careful use. I contacted customer service on numerous occasions and they wanted $200 to simply come out and look it over. They were very unhelpful and rude when I asked for someone to fix it for less since it was so new and obviously had a flaw in the design of the washer. They refused to stand by their product and refused to do anything about the rust. This washer will be lucky to last three years. It was an expensive top loading washer with no agitator. It was a waste of money. I thought the LG was well priced until I realized the quality is so poor and the customer service so awful. LG makes their appliances look good on the outside but on the inside they are very poor quality. It appears that they make their appliances look fancy and state of the art, but they are actual cheap imitations of good, solid, quality products.

LG WT1101CW and DLE1101W, bought because recommended by consumer reports, and now we liked it. We moved recently and had to get a gas dryer and we bought the same one. Quiet, nice controls, delay so you can delay the wash until morning, different types of heat settings, and just overall ease of use. We're looking for middle of the road, not top of the line. Regulatory repairs would be deal breaker for me on an appliance because these days they are so cheap that one repair would be the cost of a new one. I really liked the fact that the digital controls have different settings and the ability to delay a wash until morning. I also like the quietness of it.

LG direct drive front loading washer and dryer pair - Both are super capacity, high efficiency, quiet and were a very acceptable cost. Loads of settings to choose from. One thing I disliked is the cost of the stacking kit. This kit consists of two strips of stamped metal and some screws for almost $200. It was also a 'special' order item that had to be ordered separately from the units. With a household of 8 people we needed super capacity in the washer and dryer as well as highly energy efficient and quiet. We do most loads at night due to time of day energy billing so many are sleeping during wash and dryer cycles. This is with a main floor laundry area so there is only one floor between the units and the bedrooms. We also did a lot of research into the various brands and were very impressed with LG's reviews.

LG HE takes less time to dry clothes. Uses less hot water. I like the front-loading washer and dryer better than top-loading ones. They were somewhat on the expensive side, but worth it. LG has an innovative motor that will last longer because there's less motion involved. I like the pedestals as well. I've had absolutely NO problems with either the washer or the dryer, and no missing socks! Mine are full-size side-by-side units. There are many cycle options for each: water temperature for wash and rinse, type of material, intensity of spin cycle; the dryer allows for both timed and sensor drying.

LG rocks! My first front loader - it took me awhile to "manage" the wet clothes at the end of the cycle! Otherwise, front loaders are the WAY to go!!! I replaced my Maytag Neptune with an LG and am looking forward to replacing the Maytag dryer as well. I am happy to pay more for a problem-free product. The LG washer has been a dream! I bought it after my Neptune ran amok and held my wet clothes hostage for hours, even after unplugging it! Quality construction is worth every penny! I love my LG! It has Direct Drive Inverter (10 year warranty!!!) and the steam option. It has an optional platform for both the washer and dryer, which I highly recommend (if you value your buck). The washer is extremely user friendly, even for those of us who are technologically challenged. But, if you ever do need to troubleshoot a problem, the washer can talk directly to LG via your smartphone. :)

We purchased an LG washer and dryer set. The dryer works well, but the washer is a disaster. Our towels have an unpleasant musty smell just 1 day after they are washed. The rubber sleeve between the front panel and the drum is literally designed to trap moisture and grow mold. What a horrible design! We miss our old top loader Amana. That washer worked wonders on spots and dirtier clothes like playground pants with grass on the knees. Our front loader LG, on the other hand, is a piece of cr@p. We are waiting for this thing to develop any problem so we can replace it with a Bosch. Dryers works well. Washer doesn't get the clothes clean. It uses less water than our old washer but what good are water savings when the clothes don't get clean? We will check Amazon customer reviews to see which models to AVOID like the plague.

LG True Balance Salesman said they were good. They were new, seemed high tech & efficient. Had to take the first one back. It walked, don't like the one now. It comes unbalanced all the time. The next time I'm going to look for a wringer type washing machine with the thing in the center. The other ones are the pits and I won't be purchasing another like it. Too expensive. I do not like side loading washers. It is hard on the back and inconvenient. Fed up with the washer. It continually is unbalanced, doesn't let you know it stopped and have to constantly check it to make sure it's still working.

Very reasonable price, easy to operate and the brand well recommended. It was very easy and simple to operate. Like the features, I've owned and used these item for over 13 years and have not had any issues or problems with them. Regular repairs would definitely be a deal breaker because, I'll be forced to pay or spend extra money on these items if not investing in another brand. I'm a male who washes most of the time because the wife is away so, I have known what cycle and temperature to use when washing whites, colored or black garments. So because this product is seamless to operate I've never had any problems doing my laundry. Beside the price fitted in my budget.

We purchased an LG washer. I love the fact that without the middle paddle you can wash large items like king size spreads and comforters and all the clothes actually are treated more gently. I do not like buying new if the old is still working. Being able to get parts and having really good people who can and will work to keep the old model going. Regular repairs is a nightmare. Been there and done that, days without your appliance and you have to wash most days to keep the family in clean clothes and towels etc. Also low quality construction, which usually means noise pollution and the appliance walking all over the floor or pulling loose from the connections and the room being flooded.

Options were priority #1 but cost vs options was a big consideration. Loved the steam dryer feature but wasn't a fan of the track record that front loading washers have with having to be cleaned regularly. However, that's been a minimal issue since we purchased them two years ago. Brand reputation and capacity is a plus as we have 2 kids and very busy schedules. Our need is to do large loads fast. So far that's been the result.

I don't trust any of the side loaders due to the possibility of water leaking around the door seal. Price was discounted for a holiday, from Lowe's. Lowe's installation bothered me a lot. This washer and dryer replaced Kenmore's that were 25 years old, and still running. Quality means a lot to me. I expect these LG's to last at least as long as my 25 year old Kenmore's since engineering and technology MUST have improved in the last 25 years. After a year, I am very happy with the LG's. Occasionally, the washer can't balance the load and I have to redistribute the washer contents. Note that the basin spins at over 1000 rpm, so a balanced load is critical. That's okay. I thought the vast number of washing options were way too many, so too the dryer. But I guess some owners will use options that I don't. The clothes load size is really big. You will need very long arms to reach the bottom of the washer to pull out all the items.

I purchased my wife a RED LG front loader with steam cleaning as well as many other features and a dryer with a host of features as well. Cost $1000 for the Washer and $1500 for the dryer. The main reason for buying them was my wife wanted the front loaders and the color. I like the color best and personally they work well for standard cleaning. BUT the features have not stood up - for example the dryers only dries thing completely if you use the timed dry option (which is available on any dryer)... The other options meant to reduce energy or prevent wrinkling leave the clothes damp - so, what's the point.

LG High Efficiency front loading washer and dryer - Great reviews. Good recommendations from other owners who are friends and family. Good brand reputation. We've had the set for less than six months but have been very happy thus far. They were marketed to be water efficient and quiet and they've delivered on both promises. The only thing I wished could be changed, and it's not a deal breaker, is that on our units, which purposely sit side by side, the door on the washer cannot be reversed to better transfer laundry to the dryer given our space configuration (so we couldn't have it changed to open from left to right, for example). It's not the end of the world to lift the laundry up and over the door to be put into the dryer, but it would have been simply more convenient in terms of repetitive motion for us.

It is a front loader that is energy efficient. It was a reasonable price at the time compared to other washers available. I am not a fan of the upcharge for a color so we ended up with white. I also am not a huge fan of the way the water lines need to be cleaned out. If you don't leave the door wide open, it gets a funky moldy smell. I want it to be within my price range and large enough to do my family's laundry. I prefer name brands with reputations for quality and longevity. Regular repairs would make me flip. The washers are expensive enough as is that I don't need to be spending MORE money to fix it.

Cost was the purchase factor. I don't care for the ability on choosing cycles. I look for the material that the tub is made from. Also prefer top load over front load. I will never purchase a Maytag or Sears brand product. For me a lot depends on the amount of attention and service I get with sales rep and delivery. That's why Sears is dead to me! Top loader LG w/ stainless steel tub/ non stackable - I feel the value of my LG products are in line with the going rate. Cleans well. Don't care for the tangled and knotted clothes at the end of the cycle. Finish quality and look of the appliances all OK.

My model is an LG top loading washing machine WT4870C. I bought this brand based on a recommendation from Consumer Reports. I like the many options such as water temperature, spin speed, and the quietness of the machine when it's working. This machine also has sounds for things such as when the load is finished, and when the drum is unbalanced. Since my washer/dryer space is limited, size is the first consideration. Brand reputation is the second consideration. It can be a hassle to get a repair person at a time that is convenient. If the washer was noisy, that could be a deal breaker. This machine does well when washing heavy loads as well as light loads. Sometimes the estimated time shown on the washer isn't close enough to the actual washing time, so if you are in a hurry, wash later.

I have an LG front loader, real nice. Easy to use, don’t like the idea can’t clean the area where you place the soap and softener. It should be easy to remove to prevent mold etc. The model we have even though you can place a large quilt inside it is still wet after the first spin. You have to do a drain and spin in order to get the excess water out. Maybe it would work better if it was a top loader without the agitator inside.

Tried to find one that was rated good in Consumer Affairs. I have had this pair for about 5 years. I looked at consumer feedback to find one that was rated well. They seem to do ok. I don't like the odor coming from the washer when you have the door closed too long, so I always leave it open when not in use. I look for capacity, energy efficiency, discounts, brand, quality. How fast they will come out and repair if it breaks down. I look for quality and price has to enter in on it. Most expensive is not always what I want. It may not have the features I want. I want and need large size that keeps working.

I have an LG front load fairly new machine and I absolutely hate it. I loved the fact it's suppose to save money as it is and helps the environment. I have had the machine 5 years now. The only thing I like is the lights during the washing procedure. I was looking for efficiency but there is nothing efficient about a heavy soiled load of clothes taking over an hour to wash. The machine does not let you soak or pre soak clothes. With muddy clothing, sometimes things need to soak. The machine smells like mildew or mold all the time. The rubber seal is disgusting to look at and clean. Not sure who came up with this brilliant machine but I think it's awful. There is barely any water on the clothing when washing. I don't like it at all and with it being 2,000 I feel like I got ripped off. My dryer is a Samsung steam or dry dryer. Never lost an article of clothing in it. The dryer works great. So far no issues.

LG Tromm. Well reviewed. No experience with the brand, so it was the first time. It was very expensive 11 years ago, but seems to have come down in price. Extremely satisfied with all the options, for e.g., delay wash, hand wash. The only problem was the mould around the rubber seals. I can't seem to get rid of it, even though I've tried everything suggested, both by professionals and on the internet. The capacity was large enough to wash a King duvet and clothing for a family of 5. It needed to be energy efficient because we do 3 full loads a week. It had excellent reviews. Repairs are our main concern. Although we bought extended warranties for the pair (washing machine and dryer), it doesn't cover all parts or repairs, but for most. I wish the sales associate gave us the pros and cons of these machines. We have more pros when reviewing the LG Tromm, but more information about the mould problem would have helped.

LG front load. 6 years old. Very disturbed that washer seals went bad within 5 years and machine leaked. Dryer tumbler wall disintegrated, destroyed clothing. As long as it does not say LG on the cabinet I will consider it. Not buying: Poor quality construction is my number one element. I've done well with Kenmore, Whirlpool, and Maytag over the years. LG equipment and service after purchase is very poor. I am looking for that rare combination of quality workmanship, efficiency, practicality, durability, and warranty backing at an affordable price. I don't need bells, buzzers, and whistles. I need it to clean and dry my clothes well and in a reasonable amount of time.

LG Top Load Washer Model WT5070CW Junk! I can't believe with all the complaints listed here for all the same problems, a class action lawsuit can't be generated. I am now part of this long list of dissatisfied customers. Rust around the bleach dispenser, ruining clothes (this is supposed to be acceptable?). Replaced a plastic coupler for $225 two weeks ago (hmmm... There are only two LG tech companies within a 50 mile radius of our home). Now, another problem, I am told my software has to be updated with a new main board and I need a new clutch. By the time I'm finished, I can purchase a new (American made) machine.

Our LG washing machine is terrible. It constantly gives a UE message even though the machine is level and we have done all the tricks that others have suggested. It is currently taking over 3 hours to do a 35 minute load. You can't leave the house for fear that your clothes will be sitting in a pool of water. It is the worst machine ever. I will never buy another LG product because of it.

I purchased the WT5101HW washing machine in September 2011. Within the first few months the door would not latch shut to operate. Fixed under warranty. Then there was the recall for extreme shaking. February 2015 the drain pump needed replacement to the tune of $350 for parts and labor. Now in March 2016 the machine refuses to balance, even when empty. Balanced loads have been a nightmare since the beginning and have gotten progressively worse. My machine goes off balance on every single load whether it is small, large or normal. Today is the final straw as it will not complete the spin cycle, even empty, to fully drain the machine. It just keeps dumping more water in to redistribute the load (even though the machine is currently empty). It's going to the curb and I'm going back to Maytag. I will never buy an LG washing machine again.

I am another LG customer who is very disappointed to have rust around the bleach dispenser. I purchased this washing machine 4 years ago. I contacted LG customer services by email & got the following response back: "The rust in your washing machine liquid bleach dispenser area is a result of the detergent or other additives being spilled that have not been wiped clean. Chlorine bleach is corrosive & will erode the finish if not cleaned immediately. If any spills should happen make sure to wipe it up immediately & the area cleaned with warm water & a soft cloth. Touch-up paint may be used to cover the area, if not service may be necessary."

Think twice before buying a washing machine or any LG product!!! I got this machine back in the summer of 2011. It seemed to be a great product and you had the ability to washing extremely large loads of laundry at a time. But once something goes wrong then you are in trouble! The washing machine began throwing an error code nonstop during a laundry cycle which made doing a single load of laundry next to impossible. It would take me 3-4 hours to do ONE SINGLE LOAD due to the error code. It constantly kept refilling the tub with water and attempting to continue the cycle then it would knock itself off balance and start all over again.

My husband bought this horrible piece of crap without me. We had it a couple of months when it started to fail. Getting stuck on spin cycle and the clothes were SOAKED. Tech came in and said we have to put it on BULK (never had this problem with other machines). So, he cleared it, and worked on the drain motor. A couple months later (while using bulk setting), the machine did the same thing. In the year and a half since we bought it, it had done this about 25 times. Second time we had a tech come out... tried to tell us the same thing. This item is faulty. Just found out a friend with a front load LG is having the same issue. Never buying an LG again.

I recently bought an LG washer and dryer. The washer does not fill with enough water, leaving my clothes in a tangled wad. Takes an hour to wash a simple load. The dryer refuses to dry the clothes. Seems the sensor knows when your clothes should be dry and shuts off. Trying drying a bathroom rug. Takes three or more tries. I long for my old washer which I gave away in working order. LGs are junk... save your money!!!

One machine - LG washing machine was purchased as on date 26/01/2016. After one month there is a some issue, which I have already informed and raised a complaint through complaint no ** dated 09.03.2016 to metro service but not resolved. Another complaint raised and received the complaint no ** dated 14.03.2016. Till date not matter resolved. If it is not possible to resolve please take back the machine and arrange to refund.

Our Washer Model WT1101 ran great for 18 months and we joined the rest of you with the constant UE error message, long wash times, noisy, etc. Call local authorized LG appliance repair service and they immediately replaced the Rotor assembly which is located below the tub. A 20 minute fix, our out of pocket was the service call, $140. Rotor replacement was a warranty fix. Since then the machine runs fine, no issues.

Bought LG washer & dryer a little over 2 years ago at Lowe's. The washer just failed. Hundreds of dollars for new electronics board / labor. I wrote polite complaint email to customer service. Got a prompt reply leading off with the phrase “Life is Good". Then, a poorly constructed email telling me off. Rude. No question about what failed, how it failures, where I bought it, how I could get it fixed, how often I used the washer (very little--btw). NADA! If you luck out your LG product will not fail! If something goes wrong, you now own the new LG product line An LG Boat Anchor. Life is good! Don't trust this company! OK, OK, if you like masochism LG is your company! Enjoy!

We purchased a new upscale LG washer and dryer when we recently moved. Dryer works great. The washing machine does not provide enough water to cover the clothes unless one pushes the button for additional water but that is not the primary gripe. Without an agitator the clothes get all tangled up on the bottom of the machine and we don't believe the clothes get as clean as with an agitator. Who designed these machines without an agitator?? That was a proven design and has worked well for many years. Would not buy another one.

LG Washing machine model #wm4270hwa. Purchased this unit from Best Buy on 2-19-15. Ran flawlessly for 8 months, then it started to sound like a jet engine. Called LG on 1-5-16 and after transmitting tones to a tech over the phone he informed me that I needed to run the tub clean cycle. Ran the tub clean and no help. Called back and was informed that the unit was out of warranty. Spoke to two separate supervisors to no avail. LG will not help, Best Buy will not help. I called a local appliance repair, $180.00 to walk in. Repairman took a look and told me it was a catastrophic failure. Bearings, tub, stator, tub seals etc. were bad. So here I am, stuck with a thousand dollar washing machine that will cost as much if not more than I paid to repair. Will never buy anything from LG, also, I will tell my story to everyone! Please share.

About 4 years ago, my wife and I purchased a top load LG washer/dryer set from Lowe's for~ $1400 after our MAYTAG washer died after 20 YEARS. They worked fine for about 2 years. After that time, the washer started to get the UE error more frequently, and started to growl and squeal. For weeks, I tried to get a service appointment from LG under warranty. None of the listed repair shops would touch this thing for less than $90 service call. In talking to the tech, evidently, this is a common issue with these products and costs around $450-$500 to repair. I considered fixing it myself, but the expense of the part(s) and special tools required made it not viable.

A lemon of a machine! Four years old, some gears are stripped, so only spin cycles medium or lower work correctly about 80% of the time. Tried to get them to admit it was a lemon, no dice. I asked if there'd been a recall, they said 'no'. Class action lawsuit?! I'm in!

We have a new machine and a new home. The unit has been leaking from underneath, and now has warped our hardwood floor. LG has sent out one tech three times and he can't find where the leak is coming from. Now we have a faulty machine and a warped floor. The customer service at LG has been awful. The insurance adjuster was the most difficult person I have ever worked with and was constantly yelling at me on the phone, telling me how this issue was not his problem and LG would not accept liability. Do not ever buy an appliance from this company, because if it doesn't hold up the company will not stand behind it. The worst experience ever!!!

This very expensive washing machine will be the first and last appliance I ever purchase. It almost never completes a load of laundry without stopping at least one time and flashing UE, refilling the tub and starting over. It is not like I load the washer with towels on one side and socks on the other, I am not a moron. No matter how hard I try or how big or small the load, I can count on this pile of crap to make what should be an easy task a frustrating one. Don't waste your hard earned money on this or any other LG appliance. If you don't believe me google it.

I purchased an LG top load washer in the summer of 2014. This machine has been the cause of so many headaches and so much frustration. My daughter texts me every time she uses the machine to tell me how much she hates it. I have had the technician to the house three times in the past year and a half. They have replaced the motherboard, motor, rotor, power cord and on and on... and it still does not work. It gives UE, OE and IE messages with every load. I have read the manual. Made sure everything was level, all water filters are clean and clear of debris and have researched these problems on the Internet. There is no solution. The machine is a lemon, a piece of junk. It has been since Day 1. It is the single biggest waste of money in the 20 years I have owned a home! LG has permanently lost this customer FOR LIFE! If I could leave zero stars, I would.

I have had an extremely unsatisfactory experience with my 5 year old LG front loading washing machine. In the beginning it was a mildew odor in the unit. Did a few loads with bleach and wiped around rubber sealant weekly. The clothes do not seem "clean" to me. I have adjusted the water levels, amount of detergent, the cycle is way over an hour and the results are not good. The control panel shut down and now I have to spend $500 to replace it. I would never recommend this product.

Have had washing machine for only 3 years and have rust completely around the bleach dispenser. Contacted LG and they said it was due to spilling solvents on the machine. It's a bleach dispenser! Gave me no satisfaction, basically said it was my fault. Have never had a machine rust before.

My LG WT120C top load washer is constantly showing "unbalanced load". It has a 4.3 cu. ft. capacity but won't wash more than just a few items at a time because it won't spin out. It took close to 3 hours to do 1 medium load of towels and whites because it could not and would not balance the load. Even manual redistribution would not work. Worthless machine. Had an inexpensive Speed Queen that was 10 times more reliable than this one. Should have kept it. Will never buy another LG washer.

Unbalanced all the time, recall no one notified me, rusting. Was told nothing could do within 1 year, now locked clothes in washer. Computer board down. Less than 4 years old... I have protection plan so we will see. Bought 9-2012, model wt101hv5, will follow up with results with plan coverage.

I purchased a Front Load LG WM4270HWA along with matching dryer from Standard Appliance in Portland, Oregon, after reading good ratings online from Consumer Reports for these front loading machines. I had my Asko Asea dryer go out for the third time which I purchased in 2003. I was under pressure because of a pending breast cancer surgery within a week and was told by their repair group that they likely could not get parts on the older Asko. I ordered the new LG set needing sterile clean sheets and nightie after sterile prep before surgery. The repair company called and said five days later they could get the parts to repair the dryer, but it was too late, I had ordered the LG set to be delivered the next day.

This is our first time purchase LG. We bought this LG washing machine from Home Depot 2 months ago. It haven't worked right until now. All the machine have is hot water came out even I choose to use cool wash. I called Home Depot 4 times; they pick and transfer my call at least twice per time. They got my number and promise to solve but never call back. I keep follow up but all I got is to call LG myself. LG WARNED me they are going to charge me service fee if I didn't got their number from Home Depot.

LG Truebalance Washing Machine - This washer came with our home when we bought it. I can see why the previous owners left it. This is truly the worst washing machine I have ever used. It never finishes a load without being unbalanced. I cannot wait to get rid of it and so glad I didn't buy this machine!

This WT5075CW washer is completely useless. I am going to have to replace it, and I have only had it a little over a year, but I can't take it anymore. It gets unbalanced on the spin cycle for no apparent reason. I only was like weight and size clothes together. I rearrange the clothes when it gets unbalanced and then restart. It starts filling with water again and stops unbalanced again. I try the Spin Only cycle. Same thing. I was the same loads every week and it is completely random as to which load will have this problem.

I will never ever buy another LG product of any kind. I purchased my washing machine almost five years ago and have been fighting with it ever since. At ok never point I discovered that the machine had actually been recalled. The machine was known to vibrate across the floor. The techs have been out numerous times but when Home Depot called they said they were only out twice, once a no power issue. They are so misinformed. I had the motherboard replaced and other issues. Now if I wash a quilt the machine stops and flashes. Then when I put it on Spin Only it shoots out water!! So I am left with soggy blankets. I am so furious and disappointed. They should have designated this a lemon four years ago. I think someone needs to instigate a class-action lawsuit against LG. Why are we putting up with this??? I plan to have my lawyer look into this. The techs are coming again on Friday. They will say the same nonsense. I will tell them it is time to sue.

I have an LG washing machine that is 1 year old. It cost $700. Every week the machine becomes unbalanced, the tub fills with 25 gallons of water and I have to reset the spin cycle to finish the cycle. This is wasteful and causes a big water bill but is mostly annoying to have to stand and waste my time watching a machine wash my clothes. The top has True Balance written on the top and is star rated for efficiency. It is not efficient nor does it stay balanced. It has a "smart diagnosis" which is a joke as the people who are supposed to diagnose the problem don't speak understandable English nor do they know how to fix the machine over a phone. This machine needs to be recalled until they can fix the balancing problem on it.

We bought a LG TrueBalance washer/dryer set 4 years ago and have several issues with the washer. The first was when the motherboard went out in the middle of a cycle, locking clothes and standing water inside. After almost 3 weeks of waiting, the board was replaced and our stinky clothes were free. Now 2 years later every single load has issues spinning. It will spin for a minute or two and then flash UE. I rearrange and it does the same thing 2 minutes later. After a few weeks of this I shut it off and let the dryer do more of the work with a complete load of wet clothes. I strongly don't recommend this set to anyone unless do not have anything better to do but sit in the laundry room and watch the washer. Horrible set for the price!!!

We move a lot and this is our 4th LG Washer and Dryer set. However the new machines, neither fill properly with water or agitate like the older models and therefore clothes, towels, sheets do not come clean. We were told by LG to use the permanent press cycle as it uses the most water. In addition, select prewash, extra rinse and heavy duty (for amount of soil). All this take over 1.5 hours. It does use a bit more water and clothing is much cleaner but not 100%. All our whites have slowly greyed after using this washer for 6 months. Yes they can advertise that they use less water but they sure cannot advertise that the washer does its job.

I have owned an LG washing machine for almost two years. It seems to clean just fine; however, I have had to develop a method for making it finish a complete cleaning cycle. After the machine is loaded, I set a timer for the minutes indicated on the display. That alerts me to begin watching for the final spin cycle, which goes and goes and goes if I don't intervene. This is when I turn off the water to keep the machine from continually filling up to achieve proper balance. I then go to "special cycles," where I click the "spin only" function. Many times I have to repeat this procedure to avoid having to put a soggy load of clothes in the dryer. It reminds me of when my mother used a wringer washer to clean our clothes. It has to be constantly monitored.

Purchased this washer (WT1101CW) January 2014. It's been two years of rebalancing accompanied with numerous draining and refills as this machine struggles to complete a load. Have had a technician visit us three times and he made sure the machine is level, has a new board with updated firmware and still we have problems. Even more telling is the fact that a tub clean cycle (water only) cannot finish without the machine stopping to display "UE". I've given up. For a quick wash our neighbors have let us use their washing machine. In the meantime my solution is unfortunately to move to a different brand of washing machine.

LG here you go. I will give credit where credit is due. I have owned an LG washer and dryer front loader for 11 years now. No repair issues as of yet. Only one complaint is the dryer lint filter. I do agree probably a design flaw. It grabs my clothes and snake rolls them. So I did order a new filter and will see how that fixes the issue. I only have one thing to say to those that are furious about your machines. The technology in the digital control panel is crazy. We are not playing with 3-4 dials with resistors to control them (very reliable). If you want to use 50 gallons of water to wash your clothes then buy a basic top loader.

The machine causes a bad smell. This is very well documented. I replaced the door seal after it failed (about 6 years of service). The buildup of scum and mildew over a large area of the seal not accessible to cleaning was somewhat shocking. The visible interior surface of the drum was also foul. It is not reasonably practical to keep this machine clean.

Doing a load of wash was an excruciating experience with our new top loading LG washer. Kept stopping, flashing uE or UE signals, requiring a load redistribution which many times did not work requiring more load redistribution! It took hours to do a load of wash, could not leave the house, not knowing how long it would take to complete the cycle. Every so often a load would run right through raising expectations that this washer was finally doing what it was supposed to be doing only to realize that dysfunction was the norm.

The washer goes unbalanced since I bought it new. I've called LG MULTIPLE TIMES and they have done nothing about it. They finally want to send out a repairman but per my research I have found out that the repairman will change my computer board and slow down the spin on my machine leaving my clothes wet still. This is not what I paid $700 for, it's deceptive trade practice. I've called Sears and LG both and neither is gonna stand behind their product. LG customer service is horrible and if you comment with a negative comment on their facebook page they will just remove it. If LG was a honest company they would leave THE NEGATIVE COMMENTS UNTIL THEY RESOLVE THE ISSUE.

4 months after purchase of this LG Top Load washer the basket bangs, slams, smashes like crazy. Have to shut it down each time. Will not level no matter what I have tried. Leveled all legs, machine etc. Tried spreading cloths around. Big loads, small, loads everything but the basket feels as if it's busted and floating. I tried calling LG, Sears, Kenmore etc. Of course everyone states that it's not warranted or under any type of recall. I paid about $1,000.00 for this plus $900 for the drier. I am forced to purchase another new one as I was completely scammed with this LG Top Load washer Inverter Direct Drive TrueBalance junk. Will never again purchase anything made by Sears, Kenmore or LG. Notice the big letters 10 YEAR WARRANTY!!! Another consumer marketing LG scam.

I just finished sorting socks and underwear that I washed today. Once again I am so angry that I purchased a LG top load washer. It has been a disappointment since the beginning. Today I found a pair of underwear that were ripped and tore and a sock that too was ripped and tore. Both had marks of rust on them also. This along with the fact that in order to get whites clean and jeans and work clothes I have to set the washer on SOAK, and push the button twice for "extra rinse" and a load of clothes usually takes anywhere from 2hrs - 2hr:20min. In the past I had taken jeans out of the washer after a normal wash cycle to hang on the line and there was still dry dirt in the creases. The main reason for purchasing this machine was because of its large capacity. Well that did me no good at all.

We purchased our home in 2/2015 which came with LG washing machine purchased in August 2013. Machine started showing UE/balance error by September. In first call to LG, we were told we needed to level machine. We did so, but machine was already leveled. Soon after, UE warnings began to appear during sheet washes and tub cleans. If we are not on top of the cycle, machine will run for hours spinning and then refilling then spinning again.

Bought LG (TrueBalance) machine 2 yrs. ago. It will NEVER stay balanced. I have called the company and their reps are so inexperienced and unhelpful (I think they read from a script). It runs and re-runs water. I have to stay right there watching it constantly!! Does not get clothes clean at all, even though it sometimes takes over 2 hours to do 1 load. Clothes are still pretty wet even when it completes. I wasted a lot of money on this machine and now need to re-purchase one that works properly. I don't even know what to do with it, I would never try to sell it to anyone else. It has been a nightmare and I have done everything I know to try and fix it. Would never recommend this machine to anyone.

Bought a set of LG products and Never AGAIN!!! I bought them both and about six months later, the washer literally burst open... from the inside out. The top portion with the lid and button flew off the machine and came back down crooked. It was a top loader. The top of the drum was facing the back of the machine. They came and replaced which took a month. One year later the new machine just stopped working while the tub was full of water. We put that one aside, thank god we planned ahead, and bought a second-hand washer and dryer.

LG washer bleach dispenser has rusted through and is getting rust on clothes. This is a poor product. In researching this issue this is a common issue with the LG washing machines. DO NOT BUY this product and "buyer beware". Probably should avoid all their other products when they don't want to do anything to correct their product problems.

I bought an LG front loading washer and dryer and have nothing but problems from the beginning with both. The washer will not use and flush the laundry detergent, hence the clothes smell as dirty as when I began. The dryer shows incorrect time, ie: 26 mins left but the time goes off in 4 mins, drying time takes a lot longer than my old one. Clearly disgusted with both.

I spent $800 for this machine and the clothes are absolutely filthy after washing with this machine. Like, I would have to take them to the coin laundromat. I am embarrassed to let guests use it. It is nasty. It gives me error messages of being unbalanced even when I am doing a tub clean cycle and there is no clothes in the machine at all. I've had the service people out 3 times. They did nothing. Finally LG decided that the problem could be fixed – the month after my year-long warranty expired. Now they want $200 to fix the same problem I was calling them about all year. I am so frustrated. I am going to throw away an $800 washing machine because it is absolutely disgusting.

Mold inside detergent, fabric softener, & bleach dispenser. Mold & smell around drum seal. Constantly have to run bleach with hot water through. Helps temporarily. Worse appliance I have ever owned. Will NEVER purchase LG again!

We bought our LG washer and dryer in 2010. The washer has a recall on it. Sears came out and supposedly repaired it with a software upgrade, but now instead of rocking like it was going to take off, it stops in the middle of cycle and we sometimes have to start the cycle 1 or 2 more times before it will finish washing. If that is not bad enough, our dryer also has the thumping problem and a warped drum.

We purchase our washing machine model #WM4270HWA in August 2015 and love it. However, the lettering on the front of the machine is now rubbing off (Dec). When I called the company (spoke to supervise) he said they would not do anything about it--that I would have to pay for service call and new panel myself. I am EXTREMELY disappointed with LG AND the service and attitude of the service people re this problem. You would never expect the lettering to come off an expensive machine such as this. I have had many washing machines over the years and this has never happened. I would never recommend an LG henceforth!!

After two years of purchasing, the units (LG Tromm) started giving error codes with the door. Several parts replaced, can't fix a washer that cost $ 800.00. It has to be a way at least to fix and not to deceive customers like this.

Did a large kitchen remodel about 3 yrs ago and bought all brand new top-of-the-line LG appliances... It has been a nightmare with every single appliance from about the first week through the first 2 yrs. Let me begin by saying that I traveled about 10 months straight every year and only home for the holidays. I live alone. My appliances get very very little use.

My home warranty company TotalProtect Home Warranty (Cross Country Home Services) came out to repair our washer. They discovered an LG Recall from the US Consumer Product Safety Commission and refused to make repairs because it was under recall. So, LG was responsible for repairing it. The recall stated the washer becomes unbalanced and causes personal injury and property damage. Luckily my washer just broke. It has been 3 months and multiple LG repair companies later and LG has not repaired our washer.

We bought an LG top loading washing machine in July of 2014. Initially, everything seemed to be okay, but after the warranty expired, the machine started showing the "ue" code. We tried everything the owner's manual suggested to no avail. I contacted the LG service center and was told that it would cost 224.94 for a one time repair. That would have been acceptable, except that LG wanted the payment "upfront"! Now, I don't know of any business that requires upfront payment, except for special orders. We ended up calling a local service company for service. We will see how that plays out. He is scheduled for about two weeks. I will never buy an LG appliance again.

We purchased a LG Red Washer and dryer front loading machines with two WDP4R Red pedestal. WM2650HRA washer and DLEX2650R dryer in 01/18/13 with just a few days of delivery we noticed the drum wobbled and didn't seem to balance well. So we called Home Depot where we had purchased them and they sent out a repairman who told us after getting rid of our 29 year old washer that we had a lot to learn about the new washer and dryers. What an understatement that turned out to be. He told my wife we would have to learn to sort clothing by texture as well as color, in order to get the tub to not wobble as much. I couldn't believe he said that and went on to say I have a lot to learn and stated we as consumer have been ripped off.

What a disappointment!! A few years back my husband and I purchased new LG appliances for the kitchen and also a washer and dryer - all LG products. Paid a PREMIUM price - all the bells and whistles. From day one there has been nothing but headaches with every item we purchased. From the interior finish in the oven flaking (LG and Home Depot would do NOTHING to help us. We had to purchase new range!!), to the microwave falling apart, the drying faulting out and now this horrible washing machine!!

Just over ownership of 1 year (when warranty ends). The bleach cup developed corrosion all around it dripping rust water into my clothes making the washer unusable. I wipe this area off every time I use bleach. Called customer service and they told me that I must not be wiping the bleach off when I spill it. This seems to be an issue with many customers, but still no recall. Also, purchased a 50" OLED TV that stopped working 1 week after use. Will NEVER buy LG again. They used to be a reliable company but now they are the one to avoid at all cost.

I bought a front load LG washer about 4 years ago to replace my 15 year old Whirlpool washer which was still working. Now in the past month the washer started making a loud noise during all cycles of the spin including slow and fast spin. Contacted LG who sent a tech and they said it is the outside drum and bearing which will be over a 400 dollar repair.

Please steer clear of this product. It is a nightmare to do laundry. Continually says it's "uneven" and runs more and more water to try and balance itself. Unless you have hours to devote to one load of laundry, get another brand. I personally cannot understand the people I call at LG help desk; definite language barrier. This washer apparently is ultra sensitive to a sock or some other small item being on the edge and I'm constantly rearranging clothes to try and get it to finish. Worst appliance I've ever owned and I'm in my sixties.

Did research when we built our new home on 2014 for a new washer and dryer... LG reviews seemed good. We were dead wrong. We have a top loading washer and matching dryer. This washer is ridiculous beyond compare. Clothes never seem clean, but the worst part is it is constantly unbalancing and using up tons of power and water. LG support said nothing they can do... WHAT??? The dryer, I have yet to have ONE SINGLE LOAD completely dry my clothes without having to restart it at least an additional cycle. I can't believe LG gets away with making a product so lame. STAY FAR, FAR, FAR AWAY!!! No stars is what their products deserve.

much, just to check it out.. So I said the hell with it. I will buy a new one and not a LG. So I bought a Samsung top loader. So I will check out the old washer. I did. I found out what was wrong with it. I took the ft. cover off and the bottom right came off the tub. So found out what was wrong. The dummies that made this washer should have put washers on the bolts that hold the weights on. It's made like, you screw the bolt in this plastic thing that spreads open. In wear, it comes off. If they had used a washer on it, it would not done this. So I feel the washer is a piece of crap. Never to buy a LG washer again.

Purchased a LG top loading washer from Best Buy. Buying experience was positive with quick delivery and setup. After one year, washer has started leaking or rather pouring water out of the bottom of the washer. Additionally, the clothes do not get clean. I purchased the washer to handle larger loads like comforters, but it can't even clean a load of towels. I do not like that the washer decides how much water is needed to clean the clothes.

Earlier this year we purchased a new LG Washer (WM4270HWA) and Dryer (DLEX4270W) through The Home Depot. The washer was delivered and installed in our home on Feb 21st, 2015. The dryer arrived on March 2nd. Both machines operated beautifully for about 8 months. They are MUCH quieter than our previous 20+ year old machines, have a nice feature set, and save water. However, in early October, the washing machine developed a leak and dumped a LOT of water. Fortunately, we had taken the precaution of placing the washer in an overflow pan, so there was no apparent damage to our home. I initially contacted LG warranty support to have the washing machine fixed on October 6th, 2015. On the good side, I found their representatives to be quick to answer my phone calls and they were always courteous. On the bad side, they are completely ineffective and incompetent. Ultimately, I fixed it myself.

I bought an LG washer/Dryer July this year (2015). The water pump sprang a leak. Went online and submitted for repair. Got a local appliance place to fix it. Talked to rep from local shop, said they couldn't get LG parts to answer or return call for 2 days. At this point I haven't had a washing machine for 6 days. I called LG rep to contact local rep and get this taken care of. If LG does get it shipped by tomorrow, Friday fall on a holiday. Local dealer won't get the part until next Monday the 4th of Jan. 2016. This will be going on 2 weeks without a washer. This is unreasonable to me. I went with an LG product because of the Quality and support that I haven't received as of yet. I would hope that a senior representative would read this. Unsatisfied Customer!

Just out of warranty, the bleach dispenser began to rust around the edges of the intake port. Do your internet research on this model before buying... This has happened to others.

Purchased LG washing machine (WT5070CW-top loader) for nearly $1,000. Machine started rusting around the bleach dispenser. Researched issue and apparently this is a problem for many customers. Customer service appears to be a call center in India. They told me that there were LG models recalled for this same issue, but not my model and that it must be my fault that this issue occurred. Rust stain spreads each time I use machine so that eventually it will ruin my clothes if I keep using it. Very disappointing.

Purchased 11/2014. I had three repair calls with one replacing a motor. Energy efficient, it's not. More money spent on detergents, water electricity and the guilt of wearing 1\2 clean clothes to my satisfaction. Looking for new washer.

Washing Machine Model WT1101CW - There are several issues, the top being that the washer does a poor job of cleaning clothes. I've had to soak white shirts in bleach to get out normal dirt. I've had to wash clothes twice and three times to get them to even smell clean. I had a 20 year old Maytag prior to the LG and I'm ready to get rid of this one after only having it 3 months. A second issue is that it leaves a full tray of water in the dispenser after the cycle is completed. I have to dump out the water every time. I called for service and they will not come out for that issue - stating that they only respond to technical issues and that's not technical. What??? I've followed all of their instructions - and even called them 2 weeks after having the machine. No response from LG.

This machine has cost me hundreds of hours babysitting it. It will not finish a load on time nor does it ever complete a spin cycle without reloading it or taking items out, and trying over and over to balance it... I must say I HATE this machine and would strongly advise no one to purchase it. It is a waste of money and time. My energy bill has increased since this machine has come into my home, along with my water usage... Never again will I buy a LG.

Almost every load we do whether it's a big load or small, light stuff or bulky, the "UE" error light comes on. Sometimes it is on while the machine is still filling or rinsing. Sometimes it is on and the machine has come to a stop. You can never predict when a load or which load this is going to happen to. The bottom line is it can take a whole day to finish a couple of loads. Today we did two load. Total time from start to finish was a little over five hours!! Supposedly, you can pause the cycle and redistribute the load manually and that will cure the problem. Yeah, it will for about 5 minutes until the "UE" comes on again! Knowing what we know now and having suffered with this for two years, we would NEVER buy another LG HE washing machine. If the damn thing wasn't so expensive, we would have gotten rid of it a long time ago. It's so bad now though that we are probably going to do just that - get rid of the thing.

LG makes it difficult for repairmen to buy parts. This forces you to use their customer service. I understand the rationale in this, it can help the company ensure the machine gets fixed by an LG approved repairman. Having said this, the LG customer service is based in the Philippines. I don't blame the workers there who are trying their best, however, their training and product knowledge is so limited they are unable to think rationally about a course of action for my problem. I can't prove this, but it seemed that my calls with questions about my LG washer-dryer (which broke 5 times in 2 years) prompted the service centre to consult a script instead of thinking and answering.

After using LG washer WM4270HWA several months, the ink writing is coming off from the washer's front panel and front panel buttons. Please look at the attached picture. The panel was not cleaned using any cleaners. The only explanation is there can be some detergent residue on the fingers after loading the detergent (coming from the detergent bottle or cup). It will dissolve the ink.

Purchased front loading LG washer and dryer in Dec 2011. In Feb of 2015 (just over 3 years old), the tub seal around the door developed a hole and was leaking water all over the floor. I went online to discover this problem was chronic. Replaced Rubber tub door seal, but developed leak AGAIN just 10 mos later. Called LG, but they refused to do anything because out of warranty. I am unable to justify pouring any more money into what I believe to be defective product and have decided to simply buy a new washer. LG brand is unreliable and defective. Just go online and look at replacement of "Rubber Boot Seal, AKA Rubber Bellows, AKA Tub Door Seal".

On November of 2011 I bought a top load LG washer, model WT5001CW. It worked great until a few months ago when the bleach dispenser area has begun to rot. It is so bad that the entire area where the bleach goes has come off the hinges and is just dangling off the base. When I contacted LG, I was told that the warranty did not cover cosmetic issues. When I asked to speak with a manager and explain that this more than a cosmetic issue, this is a manufactured defect! I was told that my case would be reviewed and they would get back with as soon as they made a decision. Two months later, I am yet to hear from them. This company needs to take responsibility for the manufacturing of their products.

We purchased an LG Front Load Washing Machine, was purchased two years ago from Best Buy. LG warranties their products for one year. I should have known better with the recalls on their inferior products. We were washing last week and out of nowhere our machine sounded as though it was going to knock our house down. We stopped the machine and I started looking at everything. I finally turned it over and the concrete counterweight had broken loose leaving broken concrete and parts on the floor. Contacted LG and they did not stand behind their product. They can send out a repairman for $225 to tell us the machine is not repairable. We had our own repairman come out and take a look and the parts are $700 for a $900 machine. Thanks LG, another quality S. Korean product.

This is the absolutely worst washer we have ever purchased!! The clothes come out smelling bad, and do not even look clean! Takes 3 times the water than our old Sears Washer that gave us good service and clean smelling and looking clothes for 10 yrs. After several calls to both LG and Home Depot we got nowhere! Can barely understand the LG people, they speak with a very thick accent from China or somewhere. Home Depot could care less, Manager never even bothered to return our call, just got a sales lady that could do nothing about the problem. Tried everything LG said to do, switch detergents, change cycles, change load size, use warmer water, use tub cleaner once a month, nothing worked!! You just get the runaround!!

It sounded like a train. The hold top came off. Damage my wall in my wash room.

I am in line with the numerous reviews I read concerning the quality of LG's product, specifically the model WT1101CW washing machine. Mine rarely completes a load, of any type, without giving the ue or UE error codes. And the machine programming is the most ridiculous thing I have ever seen. For example, when it finally does get to spinning good, it will stop only to restart so it can screw up. Maybe it is intentional. You can't rely on the machine to complete a load. You HAVE to babysit it and restart it up to several times for each load.

I bought this machine 3/10/2014. It has NEVER washed a load in less than 70 minutes. When I called a repairman he said, "You use well water. Use WARM WATER," which I do. He recommended a special detergent as well as a special washing machine cleaner, WHICH I tried with no improvement. If the machine is SUPPOSED to wash a load in 35 MINUTES, I EXPECT it to take APPROXIMATELY 35 minutes. If this machine hadn't been so expensive to buy, I would have it hauled to the dump.

In March 2009 I purchased an LG TROMM washer model WM2487HWM. I loved the washer and dryer. Until October 2012, the washer suddenly without any prior dripping warnings, developed a gushing leak when filling. I had a waterfall in my finished basement, the ceiling destroyed and furnishings soaked. The first floor where the washer was the hardwood flooring buckled a couple days later. I took it with a grain of salt, just clean it up and fix it. The part cost less than $10.00. There are YouTube videos to show you how to replace it. The hardest part of changing it was getting the heavy washer moved out to access the back to remove the cover.

We purchased this washer from Lowe's late June 2015. I could not believe this washer was doing such a poor job and tried different things "to make it work": smaller loads, bigger loads, use of different programs, temperatures, detergents, use of Laundry+System, loading in a way that would leave an empty space above the core of the machine...

We moved into a new house 5/2015, and as a "present" to ourselves, bought a brand new stackable LG washer and dryer that had been highly recommended in Consumer Reports. We bought LG 4.3 CF WM3370HWA and LG 7.4 CF DLEX3370W from Lowe's in Everett, WA. This is a front loader washer. From day ONE this washer would not get clothes clean. It does not matter if you use the recommended detergent (my previous ten-year-old Kenmore used whatever you wanted to put in it, and got things sparkling clean), doesn't matter if you add bleach. It won't do a small load, and we are a retired couple so we don't have huge loads! It also won't wash a load of sheets - it balls them into tiny balls. If you try to wash a mixed load with a couple towels, you repeatedly get the UE (uneven load error). I constantly am standing on my head rearranging a sopping wet heavy bunch of clothing. I NEVER had this before with my top loader Kenmore!

This is an update to my complaint to LG. After writing the letter to LG, I received a telephone call from their representative asking me for a copy of my original sales receipt. I submitted a copy to them via an email attachment and within a few minutes, I received a return call from the same representative indicating that LG would repair the washing machine at no cost to me. I negotiated a date and time with the representative and she indicated that their factory repair representative would arrive and repair my machine. He did arrive on time and replaced the complete top of the machine which was rusting along with the plastic insert for the bleach receiver. Both the lady on the telephone call and the repair man were very pleasant and professional. I am completely satisfied with their response.

Brand new LG washer & dryer arrived in less than perfect operating condition. LG could not care less. This is a really arrogant uncaring horrible outfit to deal with. They tell you their rules as they go along. You are treated like dirt and end up spending good money to be bullied by this dysfunctional bloviating giant. DO NOT BUY LG PRODUCTS unless you want to buy headaches. Cannot get service from them. It is almost 2 months since we got these malfunctioning machines and the service outfit has been here once and accomplished zilch. Getting them back is an exercise in futility. LG IS AN OUTFIT TO AVOID. Home Depot, where we purchased this junk should also be avoided. No one home to help a dissatisfied customer no matter how right one may be. I'm sure I'll end up in small claims court.

I have had this washer for 14 mos, am ready to take a hammer to it! Leaks all from under! Floor constantly wet, clothes are not clean and are wet when you put them in the dryer! HD offered me 100.00 to go towards another washer! Really! I just paid you 1800.00 for this set! Very upset and ready to cry because I cannot afford another washer! I will be glad to join a class action lawsuit against this company LG!!! I refuse to talk to a foreigner about my problem but will be glad to talk to my attorney!

Worst washer ever. I bought this machine and within 3 years I had to replace the main control board twice. I didn't even bother to call LG due to all the reviews and complaints on the web. Just this weekend went out and bought a Maytag washer. Hopefully this will be a lot better than the LG. Never buying a LG product ever again.

So I bought an LG Top Loading Washing Machine, Model # WT1101CW in June of 2014. After about 6 weeks the washing machine started getting uneven loads, on small batches, normal-sized batches, even just a table cloth and placemats. This now happens about 60% of the loads, if not more often. It fills with TONS of WATER multiple times in an attempt to balance an already balanced load (I take several minutes now to load the washer to make sure it's perfect) and has skyrocketed our water bill. High efficiency my rear end. I was in contact with LG and they said it's normal. Normal to have a high efficiency washer raise my water bill by 300%? NO thanks. NEVER buying an LG Washer ever again. Can I please have an old-fashioned, non-energy star washer that just works and cleans and has no computer parts in it?

The LG washer we purchased, while now out of warranty, is part of a recall for a potentially dangerous failure, where the drum spins unbalanced and out of control causing the whole machine to be violently tossed about. This has been a three week ordeal, so far. The service center has been very good but the part they need is on back-order, nationally. As of this morning 12/3/2015 I'm told by LG that they have an "anticipated" arrival date of the 12/16. LG's customer service manager tells me that we have no options other than wait.

We purchased an LG washer and dryer set at Home Depot and within two weeks and only a few washes the washer leaks from the front. We had to pay an LG technical person $145 to come to our house and tell us it was because we have a dog and he said even a single dog hair in the door seal will make the front door leak. If you own a dog - this is a really terrible option for a washer. Apparently you need to clean the rubber seals and door after every wash and it's virtually impossible to clean dog hair off of the rubber gasket in the front. It's still leaking and neither Home Depot or LG will take the product back. Too bad they can't at least pay for my water damaged floors. I can also add that the dryer is the noisiest I have ever owned. Also not recommending it. Maybe a Maytag from Sears next time?

I purchased several LG appliances. I have had nothing but trouble with them. When I call customer service they give me the runaround. The customer service agents are very difficult to understand. The agents I spoke with were from the Philippines. When I asked to speak with their supervisor, I was hung up on several times. After repeatedly trying to reach an executive customer service agent, I was transferred to someone who spoke english without an accent at all. They refused to help me with an obvious defective LG washing machine I purchased a couple years ago because I did not report the rust when I purchased the washing machine. The rust did not occur until two years of very careful use. They have refused to help in any way. I asked our appliance repairman to tell me what appliances he would never buy. NUMBER ONE on his list: LG! He says he gets more calls to repair LG appliances than all other brands combined!

Hundreds of thousands of these machines were recalled for going out of balance however mine was not the correct serial number even though it had the same problem. LG was useless at helping and none of the local service repair people would even touch an LG appliance unless they sold it themselves and even then they preferred not to work on them. I had to throw the washer away even though it was less than two years old (it started going uneven after 14 months so my one year warranty was no good). Never buy an LG anything.

We purchased the LG front loader washer & dryer for our daughter & son-in-law as a gift in 2012. It is only 3 years old & the washer start button does not work! They have been without a washer for weeks. This is ridiculous to have this happen with such a new expensive washer! Now the repairman said the part is on back order!!! OMG! LG should send them a new washing machine!! Needless to say, with a household of 3, there is a lot of laundry. On back order, how long will it take to get the part in?

Purchased top loading LG washing machine. Only two years old and it is rusting all around the bleach dispenser and starting to show in other areas as well. When I called to complain they said I must have spilled bleach around the area. I do not use it often but it is for BLEACH! Said it is a cosmetic issue and not covered! Ridiculous!

It's a terrible design flaw. Rust is on the hinges where no chlorine or detergent goes. I have pictures... Paint will not help. The entire under part of the area above the bin but connected to the place where you put detergent or bleach is completely rusted out and the metal is so bad. I can stick my finger through it. They sent me an email... "that the rust in your washing machine bleach dispenser is a result of the detergent or other additives being spilled that have not been wiped clean. Chlorine bleach is corrosive and will erode the finish if not cleaned immediately. If any spills should happen make sure to wipe it up immediately and the area cleaned with warm water and a soft cloth. Touch-up paint maybe use to cover the area, if not service may be necessary."

I just purchased LG Washing Machine (412 SS /12 KG). This washer has so many deficiency and crazy programs as it was designed by a kid. Its drum is NOT adjusted and leveled with rounded rubber in front of it. You will never see drum is hanging down. When started it doesn't release water, but it releases water in burst so many time and it waste so much time. Drum keeps turning without water or just barely wet for about 5-6 minutes, depend on its useless programs. Half of its programs are dedicated to Steam-Wash. So if you don't use Steam, half of its programs are completely useless, while they could have add just one steam-key as an option to all programs.

The inside drum of the washing machine starts hitting the body of the machine when rotating at high speed. The noise created is like very horrible. Also the customer care doesn't register the complaint. They provide useless solutions. Neither do they send any technician.

I purchased an LG washer and matching dryer in April of 2014 from Best Buy. I was drawn to it because of the see through glass design. I thought they were cool looking. The salesman pitched it as a top of the line product, I fell for it :-( I cry every time I start to do laundry. My clothes NEVER come out clean. Some of it comes out of the washer dry! This is the worst purchase I have ever made. My old washer did a perfect job and I wish I hadn't purchased this crap. I'm out $1600.00 for something I thought would be amazing. I spent a ton of money for dirty clothes. Best Buy came out to repair it, they said the motherboard needs to be replaced. After reading these reviews I'm not hopeful at all. Don't fall for LG "smart technology". This washer is crap!

I bought the washer in June of 2013 and had issues right away. It would never put in enough water to get the clothes clean. My husband works with cattle and his clothes get dirty. After the Heavy Duty cycle, the clothes would come out with mud. Always have to use the Bulky/Bedding cycle. Machine would freeze up and finally wouldn't reset.

I have top load LG smart drum - worst washer ever. UE ERROR CODE unbalanced load. Takes all day to do 2 loads because machine has to be babysat - it continually fills with water to balance load. Also it does not clean clothes well. The technician said it does not clean clothes well because I have well water (it is filtered and very clean water) and said that this washer would not work unless I did very large loads. He said 5 towels at one time not enough. Also LG will not do anything about it unless it is deemed un-repairable. Their technicians are trained with a list of excuses not to deem un-repairable as you can see above. I offer LG the machine back for free if they put it in a LG executive's home - to see if they could use it properly. They said no.

LG is making it very difficult for me to get anything done. My top loader has rust all around the bleach cup and the underside or seam where top meets the bottom panels. I see other people have this issue too!! I have never in all my life seen a washing machine get rust like this. Not to mention there was a recall on it with a Do Not Sell order attached that I was never informed about. I feel they should either take the machine back and replace or refund our money!!! I am waiting on a response after sending pictures and a proof of purchase to them via email. I registered the machine when I bought it, so they would have my info, yet I still have to prove to them I bought it!!! Go figure???!!!

I bought this machine in June 2014 and after about 1 year of use it constantly goes off balance. It takes all day to do a load of clothes. Honestly do not buy an LG washer. This is the worst item I think I've ever purchased. So very upset with this. Take it off the market!!!

True Balance is HORRIBLE. Just as many other reviewers said, the balancing feature on this machine is a total nightmare. Do NOT buy an LG washing machine. In fact, I am so frustrated, I will never buy LG anything. Ever.

Be aware that the LG front end load washing machines model WM0642HW only last 5-7 years compared with top load washers' 10-15 years. My wife & I made a major error by purchasing our first front end load washer that broke after 5 years. Previously for the past 30 years we have had 2 Maytag top loaders (15 years each). Specifically, the horizontal pressure on the wash tank bearings results in the failure of the bearings and the rotor assembly. These are parts that total nearly $100.00. However, the service requires at least 3-4 hours of repair, which is nearly $500.00. In summary, never purchase a LG front end load washer.

Bought the WT110C top load with the front panel. Had it for a year now. Beautiful machine. Too bad it takes days to do a load because the machine won't stay balanced. You can babysit this thing for hours trying to get it through a spin cycle. Doesn't matter how you load it, small loads, big ones, mixed clothes, bulky bedding, on and on. I have tried every mode, trick, time, spin mode combination there is and still the dreaded "UE" code comes on. Occasionally it will make it through a load and when it does the heavens part and the angels sing and I feel like a winner. If you like to spend hours doing laundry and praying over a washer, this is the machine for you. LG needs to stick to cell phones.

LG wt5480cw top load washer - We bought what we thought large cap. top load not cheap washer. We have had it for a year and cannot wash hardly any load-large bedding or just towels without it having a balance problem and it stopping and refilling and trying again. The loads can take several hours if you do not stand there and keep trying to re-shift clothes. We have an extended warranty which we are sorry to have as we are close to accepting our loss and getting a standard machine as our old Kenmore never had this problem for 15 yrs. What can we do?

Suddenly my less-than-3 month old, top of the line LG 4.5 Steam Washer started spewing water all over the floor. Called, got questioned about "using too much soap" (I don't). Got repair referral, they came, and a rubber hose inside had burst. OK, order a new one "to be overnighted" but hey, guess what? It's on back-order and not due in for weeks. Called LG and got the run-around and an offer of $ for the laundromat. She basically admitted it's a bad part, and is back-ordered because everyone needs it. So, I'd say don't buy one because not only do they break, the company doesn't stand behind its product.

The entire underside of the washer has rusted. We do not use the bleach cup as many have noted that area rusting. Now the rust is getting on my clothes. The paint job was very poor. Support personnel have no concern and will not help us at all!!!

I purchased an LG washer in July now having nothing but problems with uneven loads and my whites turning yellow. Repair guy seemed agitated he had to come repair my machine which he did not do. He turned the machine on and then started complaining about LG washers and this same problem and left my load of sopping wet sheets in washer and said ordered parts will be back on in a week to fix. So what am I supposed to do with the wet clothes leave them in there to smell up my new washer? Not happy. Want a replacement or monies returned.

LG smartdrum inverter washing machine - The machine just does not rinse out the dirt from the clothes. It leaves lines of loose dirt all through the clothes where it has spun out the water and not adequately rinsed them. I have never ever been this disappointed with a product. I will not recommend this machine to anyone and if I could afford to replace it I would. It takes at least 2 full wash cycles to remove some of the loose dirt, the second with no detergent.

So the LG WM0642H was a highly rated washing machine by Consumer Reports. Well after 5 years it stopped working. I don't think that a highly rated machine should die after 5 years. I am in the process of trying to get it fixed and hopefully will be able to do so. I don't plan on buying anymore LG appliances and more.

Couldn't agree with James of Dover, DE more. Good stuff, James. Didn't think I'd ever be laughing so hard about my Awful LG washer. From the day it arrived, it has controlled, taunted and frustrated me to no end. One load "cycle" averages about 24 hours and three check ins on my part. Considering a washboard as a replacement, to save time, effort and aggravation. And frankly, the matching dryer isn't much better as it almost invariably "dries" clothes down to damp, at which point I have to start it again to wring out the last ten minutes of time needed to get to dry. Stingy machines with no redeeming qualities. Steer clear.

I purchased an LG front load washer about 6 months ago from Sears. It began leaking from the bottom within 3 months of purchase. I called LG and after 5 hours of run around through their customer service. Customer service reps are all from India or Philippines. They have no idea what you are saying. They email you videos to watch on how to clean your machine. Finally after I lost my temper they set up an appointment for a tech to come out. We will see what happens. This leak is substantial and has caused major water damage and possibly mold to the walls and floor. Has destroyed the item stored within 6 feet of the washer. I would have called sooner but instead I thought the pipes in my walls or slab leak. After turning the water off to my home I discovered it was my brand new washing machine.

I purchased an LG washing machine model # WT1101CW. I've hated it since I got it home and started using it (9 months ago). It does wash the clothes fine, but then it attempts to spin dry, and there is the problem. The machine will sense that is out of balance (even just a little bit) and it re-fill the drum with water and agitate trying to balance the load. The clothes only get tied in knots through the agitation process. When it tries to spin dry again, it's even worse. By the time the machine has stopped trying to spin dry, your clothes are sopping wet and tied in knots. Average time to wash, AND SPIN DRY a load of clothes, 2 - 4 hours, and several tubs of water (not very water or energy efficient).

My front loading washer leaks from the front. Since it is still under the 1 year warranty they sent a technician out, who told me that I have to clean the door of the washer after each use (which I do). Then, they charged me $110 for the visit because "it was not a mechanical problem". They never told me that I would be charged for the visit until after the visit.

Well, I have never been more disappointed in an appliance before. This machine has not worked since day one, but more importantly has cost me an inordinate amount of money based on my water bills. It took me several months to figure out why I was paying hundreds extra on my water bill. Granted, I live in a neighborhood that is overcharged for water. This washer consistently has an error of an uneven load (UE), even when I have all similar clothing in the washing machine. It continues to refill and refill and refill for hours before stopping. In addition, it is not even warm or hot water, but always cold. In addition, when I try to use a lower spin on delicate clothing, it continues to spin ferociously. To make matters worse, it will absolutely not wash a handful of items and forces you to use a large load. So if you have a handful of delicates you absolutely will not ever, ever be able to wash them.

LG washer bleach dispenser has rusted through and is getting rust on clothes. Bought at Nebraska Furniture Mart in Omaha - they will not help. Bought extended warranty - they say rust is excluded. Called manufacturer - they hung up on me twice!!!

I had to call 3x and each time I was put on hold for at least 20 minutes while they looked up information. The info is easily found on their site. Needless to say, the site says, "Hazard: An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area." LG is telling me to wait until I have a problem then call. All 3 agents told me the same thing. I thought the point of a recall is to prevent a known issue. Not with LG. I will never buy another LG product, not after the time I've spent trying to prevent me or my family from being possibly hurt.

Steam washer Model #WM2688 - My son gave me an LG Tromm washer and dryer set for a Mother’s Day/Birthday present in 2008 and I was thrilled! In the beginning it was so quiet I wasn't sure it was running! About 6 months ago I noticed it was getting a bit noisier. Then it suddenly started rocking during the spin cycle. My husband checked it for level and it was perfect. We manually changed the spin cycle to Medium in hopes it would no rock during the spin cycle. It got progressively louder as time went on. I want to add that there are only two of us and we do 4-5 loads of laundry per week.

The worst waste of money and there is nothing I can do about it now. Bought it a year ago because it fit in a small area of my kitchen. Reads, "Hold 3 seconds for extra functions" but nothing happens. Stuck with limited functions. Normal cycle over an hour plus. Dirty clothes come out and holes showing up. I feel tricked by LG quality claims. Do not buy this washer.

Tried to use the "smart diagnosis". What a joke. Person in customer service no help at all. I cannot do a load no matter how big or small without standing in front of the machine as it randomly is "unbalanced" and tries to correct by adding more water (over and over). I have to keep opening it and re-arranging the load. Which in any other machine wouldn't need to be balanced. I spread everything evenly and carefully at the beginning of each load, but it doesn't matter. WORST washing machine I have ever owned!!!

Three years ago I purchased the LG WT4870C washer -- a "He" top loader with stainless tub. It's been less than a satisfying experience owning it. The unit flashes the "IE" error code on virtually every load of laundry. Since my washer is in the basement, I'm blissfully unaware of the error code. So, the wash cycle practically never finished when I expect; I've come to count on it taking twice as long to do laundry as it should. The IE error code indicates a dirty water filter, and I wonder how I ever existed for years with my old washer -- it never gave me a bit of trouble related to water quality.

Can't believe this company can keep running this way. Service department unhelpful!! Washer barely 5 mo. old. Called a week ago for appointment was told scheduling would have to call back it would take 3-5 business days. NO call. Called Saturday was told A&E could come & repair on 26th. Said "No way. They are awful and have to keep coming back somehow". Out of that conversation they made the appointment with A&E. Really.

We purchased a LG washer and dryer. The washer is terrible. It takes twice as long to wash your clothes, whites come out yellow, the clothes are not clean. They spent a lot of time putting a lot of bells and whistles on the machine, however it does not do what is intended to do, wash clothes. Our old washer - we washed all the bedding. We tried to wash the down topper from the bed, so much air, would not get wet enough to wash. What a waste, worst we have ever had.

Bought a supposedly top of the line washer dryer LG Tromm set in 2006. Washer broke down, as it was out of warranty, paid for diagnostic repair from company referred by LG and was quoted more than $1000.00, so decided to buy a newer LG washer model only to find out that installers won't install as the newer models stacking kits will not match the older models. LG has a lot of discontinued products, one of them is this WM2277HS. Parts are not even available. So when one breaks down, it is not repairable, and instead of just replacing just one appliance, you have to buy both the washer and dryer even if the other one is not broken, as none of the current models will match with the older appliance, specially the stackable models. Customer service is very poor, no one seems to know anything. So I suppose, LG in a way make their products not last long enough and then will not have parts available, or repairs will cost more than a new machine.

This review is for the LG WT5170HW Wave 4.7 Cu. Ft. White Top Load Washer. I purchased this washer 2 years ago. I was looking for the largest capacity that I could reasonably afford. I also wanted to save water. I was replacing an old agitator-type GE model that was still going strong after 17 years. Ever since I purchased this machine I have had problems with it giving the "UE" message (uneven load). Don't even think of using the capacity of this machine to the fullest. Anything above half-full will automatically cause UE messages. Anything bulky like towels or bedding will cause the UE message. Sometimes it gives the UE message for what seems like no reason at all. Basically I've had to wait downstairs and babysit this machine to get it to finish about half of its loads.

My three year old washer is being consumed with rust. We are not careless and try hard to never splatter the chlorine. At the rate of corrosion there is no way the frame can last long enough to cover the 10 year warranty. Thinking this was surely a defect considering the $899 price tag, I called LG Customer Service. They are not located in the U.S.A. They then told me there is no warranty on the washer housing and began schooling me on being careful when adding the Clorox because it is very corrosive. Really? One would think the LG engineers would realize that when designing the washer. Now we have mechanical issues and are in need of other repairs. NOTE. LG is not American made. Definitely not worth the money and I do not recommend buying one.

LG Washer Model # WT5070CW - The outer skirts of the bleach compartment of my LG top loader has rusted and has now split the metal of the machine. Thus, I have rust water draining into my laundry tub. The protection plan I bought was useless for it cover parts not cosmetics. LG could not help me, they won't stand behind their own work. Well, to be fair, the LG Rep did say that although he has no solution, he "understands" my disappointment. So, LG will not stand behind their product. Too bad for me...a shame. I will never purchase LG AGAIN! If there is a class action lawsuit that anyone knows of please contact me. I am out of $1000, a washing machine, clean clothes, and without recourse. Oh, by the way, this washer is under 3 years old.

We thought we were buying the greatest washer ever when we purchased the LG Top Load washer WT4870CW. It boasted inverter driven technology and was not supposed to go out of balance and could handle larger loads. From the very beginning, it took at least 2 - 3 hours to complete one load of laundry. The machine would go out of balance almost every time it tried to extract. We were cautious about washing like-weight items in an attempt to complete a load with less than five trips downstairs. Now, the washer won't even drain. We ordered a new drain pump and replaced it, but we still get the OE error every time it tries to drain and extract. The drain hose has been checked for kinks and there are none and there is nothing blocking the drain pump or hose.

This is a poorly made product. We have had the unit just over two years and it has begun to rust around the bleach fill area causing stains to the clothes. Warranty is only for 1 year and LG refuses to take care of a defect... Garbage unit. I will never buy another LG.

I had my washer serviced many times. It's waste of money, energy and, water too. Some days it take hours for loads to be washed. "I'm not joking." LG customer service sucks big time!!! I read all the complaints and mine has all the same issue as everyone's washer. The washers are a LEMON!!! And no class action lawsuit? Someone must be in bed with LG...

LGWT1101 - My sister purchased this washer about 8 months ago. Initially, it seemed like a great washing machine. However, I started to notice that my clothes were not clean. There were streaks of detergent on my clothes and it started to, for some reason, rip my clothes. I have changed the settings on the spin cycle thinking this might change things but to no avail. Pants have been ripped, undershirts and most recent a jacket that I paid a lot of money for. What is going on this this washing machine? There is little to no water, and the wash cycles take hours. This is worse than the laundromat! Don’t buy LG, no good. Life's NOT GOOD LG!

I have had 2 service calls and still not fixed. The 1st service was replacing the sensor, 2nd was motherboard and next appt. will be all circuits/fuses on top of the washer which needs replaced from a continuous leak for long time that has caused rust and the serviceman was shocked when touched the unit. I have missed work for each visit, which thought would take care of the problem and be able to use the washer, month plus later.. I'm still waiting for this unit to be fixed. LG is a name brand and it should be out of service this long without getting the washer replaced. I can understand if it were couple years old but this unit is barely over a year old. With all these problems this washer was a lemon from the get go and has never worked properly.

LG HE Top Loader is the worst purchase I have ever made! I have read the reviews here and thank goodness, this washer has never caused any damage to our home. But it is literally IMPOSSIBLE to do laundry with this thing. We purchased this in February 2015 and while I can't find the model number right now, it is a top loader, 4.9 cu. ft. bought at Lowe's. From the moment we bought it, we quickly discovered it is insanely touchy about keeping in balance - the first couple of months, almost every load I did got off balance and caused the machine to make horrible noises, bumping and jumping around until I got the OB error and it would just stop.

I bought one of the first LG washer/dryer that first came out - navy blue. At the very beginning I noticed some rust forming, thought it was me not drying the moisture. But now there is so much by rust by the soap tray and at the bottom where the washer and cabinet come together. It's been leaking a small leak all these years. Have pictures.

Purchased washer less than 2 yrs ago. Direct drive motor busted and LG has NO IDEA when can get motor to fix the machine. THEY DON'T HAVE THE PART, NO IDEA WHEN WILL HAVE IT. Guess I wasted my 800.00 on a piece LG junk. Absolutely the last LG purchase ever.

Nothing has happened because LG obviously doesn't intend to stand behind its product once it has been purchased. The website leads you to a repair "clinic" and where to buy parts, but no one to speak to about calling ANYONE for service/repairs. Their 800 number refers you to this site. Absolute nonsense. I can probably find someone locally but a company that advertises as much as these people do should have a listing of some type for people to contact. This once again leads customers to believe that they are disreputable. I certainly believe that now. I will never be able to trust LG again if this is how they conduct business. I cannot even find someone who can give me warranty information. Very poor.

Have had nothing but trouble with expensive washer. Piece of junk and company does not care.

Bought an LG washer from Home Depot in Alamogordo, NM about 4 yrs ago. From the very first few uses we would occasionally notice small holes appearing in clothes and towels etc. Followed manual carefully about what cycle to spin clothes on, also followed cleaning procedure rigorously as my daughter's LG developed the dreaded mold. I was assured that would not happen if I left the door open and cleaned the seal and ran tub clean cycle frequently. I did all that and still developed the mildew/mold stench that permeates our towels mostly.

We purchased an LG front loader washer/dryer combo 3 years ago. Two weeks ago, the machine stopped mid-cycle and threw a "PF" code. There was NO loss of power to our home or damage to our other appliances, yet LG denied our claim to cover the control panel in the washing machine that stopped working. Two weeks after filing a claim, the warranty department denied it. We will be out $300 to replace the control panel! Now, we're out $1000 FOR A WASHING MACHINE! REALLY? We are extremely disappointed in the backing of LG products even though we currently own FIVE different appliances. In our opinion, what they manufacture is GARBAGE! Better buy the EXTENDED warranty or don't purchase at all.

Hi. I bought an LG washer and dryer 2 weeks ago, got it installed 4 days ago. My first wash the dryer didn't work, I kept trying but it didn't. LG sent a 3rd party tech who investigated and replaced a part (back box ) but it still doesn't work. He's left it to a next unscheduled appointment to probe further to try and see if changing front panel will work. I paid $2600 for this machine and I'm so disgusted, disappointed & frustrated with the process and the service from LG.

My LG washing machine broke down requiring a new part. The repairman advised me the part was no longer available. I contacted LG and they informed me that manufacture of parts are discontinued after 7 to 10 years. Now I am in a situation requiring me to purchase a new washer as the basic part costing about $100 is not available. I also was informed by LG this is the case not just for washers but for LG major appliances. So if one buys a LG appliance and breakage occurs after 7 to 10 years, that appliance is not fixable and must be replaced. I find that unacceptable for a major appliance and will not be buying LG in the future.

This washing machine (LG WT1101CW) blew me away when they delivered it. The controls are up front so you don't have to reach back to set them. I put quilts and towels to wash and it remained balanced which was a problem with my old washer. It is very quiet and spin dries so fast that the clothes almost feel dry. What a washer. LG customer service told me if I ever have a problem call a certain number and put the phone next to the washer and it will diagnose the problem from signals from the washer.

I bought an LG front loading washer about 5 years ago. I live alone and rarely use it. Nevertheless it leaked water onto my cork floor and ruined it. What poor quality!

Our first year under warranty, had three repairs. Now, in our second year, not under warranty. We have a repair that will probably exceed $400.00. Our recommendation, do not have LG washers in your possession, even if given to you for free.

Purchased an expensive model with the grayish color figuring we'd have it for a while. My oldest two boys have moved out 3 years ago. I have one 17 year old at home. I started noticing rust all around the bleach dispenser after approximately 1 1/2 years. I figured it wasn't causing harms so I let it go. Within 2 years the entire compartment is rusted out and rust is all over the undercoat of the top.

Model No. WT5480CW - Purchased an LG TL 5.0 ft. washer for bulky comforters/slipcovers because I have dogs. The tub never fills above a quarter full no matter the size of the load. Just pulled out my slipcover after "washing" it only to see same stains. No helpful response from LG about getting the tub to fill enough to cover the loads. I understand EPA requirements, but the washer should clean the clothes and doesn't. I absolutely hate this washer!

We purchased this washing machine over a 1-1/2 ago for nearly $1,000. It is so poorly designed that I cannot put more than 3 towels in at a time or it goes off balance. Numerous tech visits, to no avail. Do not purchase one of these machines!

I had purchased LG washing top load. It broke down within a year. My machine being into warranty was not catered. I lodged a complaint and it's more than 15 days there is no follow up from the company side. Also even when I personally tried to escalate I was given the answer that "Ma'am today - it will be done today..." There is no clarity... Extremely poor service... I have faced before also the same problem but trusting in the brand I repurchased... Personally it's pathetic the product and the service.

After 2 years $1200 washer drum literally fell apart by the main nut coming off. LG has a lifetime warranty on the drum but they will not honor their warranty. You have to spend a minimum of $200 for LG to fix it. The repairman said it's common with LG washers and they are only instructed to tighten the nut as hard as they can. They don't even put Loctite on the nut to prevent it. LG customer support is absolutely horrible. I even spoke to the executive office in Alabama and the guy didn't even know about their warranty and told me it doesn't exist until I had him look it up. Then he was really short with me on the phone and told me to have a good day and hung up. LG has JUNK washers, JUNK warranty, and is a JUNK company. Spend your money elsewhere!

Black mold in door gasket cannot wipe clean - Only have had it 1 yr. No matter how many times we clean, wipe or leave door open we have mold and mildew with sludge sometimes. Can't get entirely inside the rubber to wipe out. My toddler and teen gets fevers off and on for no reason. Not happy with my LG front load that cost a arm and leg.

Called LG about peeling paint and rust around bleach dispenser on my top load, state of the art(??), WT5170HV washer that was purchased in March 2013. Was told peeling paint is not covered but for 1 year!! My first and last LG purchase and would not recommend LG to ANYONE.

Almost one year ago I bought an LG wave force washer and matching LG clothes dryer from Lowe's. I have had no problems with the dryer, but the washing machine has been a great disappointment. I have operated the machine according to the information given in the owner's manual, and yet I have two serious complaints. One, the machine stinks like rotten eggs. Two, the machine leaves a dirty residue (which looks like crushed rotten leaves) on my laundered clothes. It has ruined some of my clothes so I am having to wash by hand.

Purchased WT4970 washer November 2014. Since installation washer has deposited material on clothes. After four service calls, three replaced parts, both LG technical support and their authorized service technicians do not have a cause of this problem. The washer is clearly defective and LG refuses to respond to my request for a return to Lowe's. Please be aware LG customer service has no authority to make a decision on replacement and have demonstrated a willingness to allow a customer to put-up with a product that doesn't clean clothes for eight months. No end in sight.

We bought a top load LG Direct Drive Inverter HE washing machine almost 18 months ago. The washing machine was supposed to be efficient on use of water and electricity. From the beginning we have not been able to complete ANY load without getting UE (uneven load) multiple times. The washer has been checked for level and balance and even with just an empty load it continues to get an UE code. Water usage has gone up as it never completes a load without going in UE mode multiple times. Electricity use has gone up. We cannot leave this washing machine and never expect for the load to complete. All settings have been tested and it makes no difference if a small or large load.

I purchased this washer in December 2012 and it has already started to rust around the bleach reservoir. I purchased it at Home Depot with an extended warranty, but they said that was not covered. They gave me the number to LG and they said they would not cover it. I think it is ridiculous that a washer would rust after 2.5 years.

Front loader Lg Washer - wearing vent hose 2 times from rubbing against other parts. Water leaked out of hose and replaced already and less than 3 months worn again! Phone call to company and NOT backing product. Machine not even 3 years old.

I purchased a LG washer and dryer set 3 years ago. There was a recall on my washer. I was never notified and this caused my computer board to go out. My clothes have been locked in my washer for 5 weeks. LG sent the recall part, but not the computer board. They have me on hold for 20 - 40 minutes and do not provide service. NEVER PURCHASE LG APPLIANCES. They are defective and the company does not back their products and customer services is non- existent!

We are having an ongoing issue with our washing machine and LG will not resolve. Will never purchase a LG product ever again.

If I could give warning signs or negative stars I would! Bought my first machine about a year ago. I haven't had a working washing machine since. The machine didn't work from day one. My husband called the company and got the run around for 3 weeks. I contacted Home depot and they got an LG authorized repairman to look at it. Needed a water pump (so they say). Mind you it has only been used twice. They also warned me of the "special low-sudsing soap" needed (another excuse). Home depot replaced it. However, the second one was just as bad as the first and had the exact same problems.

Purchased LG washer/dryer set 18 months ago and it has to be the worst ever!! Washer: clothes come out partially dry, with new spots that it didn't have going in, lint from some unknown origin, still soiled. Steam dryer: turns off after 2 minutes and clothes still wet so we have to use timed drying. And don't use steam function because clothes come out soaked, yes, from the d-r-y-e-r. We thought we were getting the top of the line water efficient appliance and ended up getting nothing but frustration. Nothing efficient when you have to wash everything on bulky/heavy soil just to get it somewhat clean and then to add the need to wash several times to get them clean only adds insult to injury. Never again will I purchase another LG washer/dryer and wondering why they are not being held accountable for such a lousy product!!!

Bought the washer. Washed 1 load then it wouldn't drain. I live 100 miles away from the Menards.com I bought it from and I am an OR trucker and had to go back to work the next day so I called and they refuse to replace it and LG can't find anyone to fix it. New washer and no one in this state can repair it?

Why didn't I read these reviews before purchasing an LG washer. Now I'm stuck with an expensive washer that doesn't get my clothes clean and leaves stains!!! Never again.

We have had our LG Front Loading washer for 1 year. For the past 6 months I have found stains/marks on my white clothing. Sometimes there are marks all over the pants and sometimes just a few marks. The stains are rust colored. NOTHING will take the stain out! I have tried every solution/tip out there to get them out. I have thrown away some of my favorite white clothing because of this and am now FED UP!!! We clean and sanitize our washer frequently and we leave the door open when not in use. WHAT is wrong with this washer!!?