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Reviewed June 29, 2023
We bought an expensive set of Healthcraft pots and pans at a home show. They worked well for a while, but soon the handles began to disintegrate! Called and they replaced one at no cost, then more began to disintegrate and when I called they said I'd have to pay $25 for them. Said they are too old and the handles are not covered in the Guarantee and that damage is due to my gas stove! But even the used and damaged ones are valuable and can be used towards a new set. I don't trust them anymore so that won't happen. And I've heard they are no longer made in the USA.
Reviewed Dec. 14, 2022
We purchased a beautiful set of the Gold/White Waterless/Greaseless Cookware in 1996 as a young married couple. After over 25 years of use, the pans still work like new and look like new thanks to some help from Barkeepers Friend. I know these pans can be passed down to my daughters due the exceptional workmanship and materials. And best of all, they are made in the USA! I recently reached out to the company, still headquartered in Tampa, FL, about a broken handle on a pan. I found myself emailing with Chef Charles Knight, the company’s founder! They replaced my pan with a brand-new pan from the factory in Kansas! It is the same quality and craftsmanship as the original. I couldn’t believe how great the customer service was and would highly recommend Health Craft to anyone looking for exceptional quality and warranty.
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Reviewed Sept. 30, 2022
Seems Healthcraft moved their manufacturing to China and never updated the website or videos. It's quite misleading. The Quality of the Chinese made cookware is about equivalent to Cuisinart cookware, Healthcraft just comes at a premium of 10x the cost. Seems to be decent cookware although you will find the basic low quality Chinese defects, like sharp edges, lids and pans are not flat, lids don't quite fit in the pans the way the previous American made pans did. If you were to drop these Chinese pans they do deform and bend making them an expensive paper weight.
Reviewed May 26, 2022
For the amount of money you pay for this cookware, you would think that the product would be top notch and stand the test of time. That is not the case. We bought more than $1500 worth of cookware, only to have the handles on all of the pots and pans slowly disintegrate over years of normal use. When I reached out to the warranty department for handle replacements, I was told that the reason for the disintegrating handles was because of my gas stove (too many BTUs of heat from the burners), not cheap handle materials!
I ordered a replacement set of handles (at my expense!) for one of the pots, only to find that the new handles gave off an incredibly bad odor when heated. Healthcraft told me it was because the handles are now made from a special paper material - "not toxic bakelite". Why aren't the handles made from stainless steel?? Other high grade cookware is, and those manufacturers know how to design them to dissipate heat! We have completely replaced our Health Craft cookware with a premium set of stainless pots and pans (with stainless steel handles). Lesson learned. Buyer Beware!
Reviewed Nov. 14, 2019
When you purchase the expensive cookware, you are told you get lifetime warranty. However, when you call for a replacement, you are told the lifetime warranty by Healthcraft Cookware only applies to warping and so forth and not defective handles or lid tops. For replacement, you have to either locate your original distributor and hope he will make it good or pay the headquarters for the new part. Would not recommend anyone to deal with this company as they do not stand behind the original warranty. Only bought it for the lifetime warranty which do not hold up when a part broke.
Reviewed Oct. 28, 2019
Bought our first set as a newlywed and continued each year to buy more sets. My pots and pans still look new after over 20 years. I have referred this product to many friends and family after they saw them in person and asked about them. I asked them to guess the age, nobody believes they are over 20 years old. Think about how much money I have saved not having to buy more pots and pans over the years!!
Reviewed Oct. 3, 2019
We bought our cookware many years ago. Very expensive. We were told the cookware was guaranteed for life. The handles come off over time. They wanted $15 a piece to replace them, so much for the guarantee. They gave me a line of bull about gas cook tops and burner size. We have a defuser. They said we could upgrade. I said why would I buy something that is junk again. We have snap on handles. They must have many problems with the snap on handle because in 2006 they switched to screws to hold handles on. That's how I fixed my handles. DO NOT BUY THIS JUNK COOK WARE. The service stinks and they are rude.
Reviewed July 25, 2019
I purchased the whole set of Healthcraft cookware in 1996. I have loved using this product. I have used it extensively. I put them in the oven, in the dishwasher and have cleaned them by hand and have had no unusual problems. I have purchased 3 handles over the 23 years I’ve used the pans. I’ve entertained large groups (150 people) on a number of occasions. I had 6 children and they used my cookware as well. With a large family, usage is not always done carefully. I’d recommend this product to anyone. The grater also came with my pans. I’ve used it a lot. When the suction became a problem after 10 years of usage, I replaced the suction cup with no problem. My pans came with a beautiful coffee maker which I gave away because I don’t drink coffee. My only complaint is, I wish I’d had these pans when I first got married in 1967. Mrs. **.
Reviewed June 11, 2019
About 4 years after purchasing almost $9000 worth of pots/pans/steamers... Pretty much the deluxe set, I've spent an additional $200 replacing the damn handles! The shipping cost is just as much or if not more than the item itself. When I inquired about that, I received a response saying that "It costs money to pull item from stock, package it up and ship it." The last time I ordered handles, I purchased 4 handles to save on shipping as I've already ordered handles twice before.
3 years after ordering my last replacement handles, I am again finding myself in need of replacement handles! With the cost of the set, the handles should be replaced for free or they should take handles that are more durable!! I'm certainly not cooking over an open wood burning fire so there is no reason why these handles should crumble like they do. The only thing I like about the pots/pans is they cook quicker. I still use water when steaming my veggies and oil when frying... If I want my food edible.
Reviewed Nov. 4, 2018
I purchased over $2000.00 worth of these products at a home show since I was intrigued with waterless cooking- figured it would be a lot healthier. What a disappointment! Unlike what the demonstrator claimed they are NOT oven proof in fact even when cooking on the stovetop the handles burn. I had several handles just break off when I lifted the pans! The suction holding the grater to the counter, didn't work after a few uses. VERY disappointed! Save your money and buy regular stainless steel pots and pans- The steel portion holds up on the Healthcraft but the handles are useless. In this case you do NOT get what you paid for.
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