Kinetico Water Systems Reviews

While we were not able to meet with the staff due to the current health restrictions, we had a great experience via email and phone. Once we scheduled the installation the installers did a marvelous job and we are completely satisfied. Thank you to Cheryl and the team at Integrity Water Solutions for a job well done.

Kinetico was recommended by my general contractor. We had a complete renovation and our water system was put in during that. Our home is in Palm Springs, California, and we have a very heavy mineral content in our water. We had the system for the kitchen sink. We did it primarily to filter for drinking water. It does take away some of the mineral flavor that was in the natural water. I’ve been pleased with the product.

We started with Kinetico back in 1991 and had them in our previous four homes. However, we haven’t had them since moving to Texas here. But we own a home in La Quinta and have Kinetico there. They partner up with individuals in all of the different regions and they restrict the AOR to that individual. It almost comes across that the sale people feel privileged. The challenge has been finding somebody that we like talking to.

Things are easier to clean and the water tastes better with a water softener. I had a Culligan but because of the price, I looked into other water softeners. I got a Kinetico PowerLine softener over a couple years ago. I had to call some person that I had no clue who he was to buy the water softener. He came out and talked to me. His name was Jerry and it was a little hard to get ahold of him. I didn't like how I had to connect with the man and call him to make sure he'd come back. With Culligan, they say they'll be there, and they're there. Culligan was a much more professional group of people than this guy was. I also had no idea where the installers from Kinetico came from. They were dressed in regular old clothes with no name tag. When they came, I thought, "What are you here for?" But the installation was fine. I already had a system so all they had to do was take the old one out and put the other one in.

I've had Kinetico in my various homes for about 10 years. The whole Kinetico system is a little too expensive but I like that it's not complicated, doesn't use electricity and doesn't use a lot of salts. It's also dependable.

A friend had recommended Kinetico and our system has done its job.

We've been Kinetico customers forever. We've had their water softener for 20-something years then we just installed the water filtration. But then we had a repair. It was making some odd noises when it was refilling the tank. Then eventually, the tank would not fill. The local dealer had to come out a couple of times. They wanted to take the unit back and work on it in their shop but we pushed back on that a little bit and eventually, they agreed to just replace the whole thing under warranty.

I rented a home water softener from this company from 2006 to March 31, 2020 and I paid approximately $3,500.00. I contacted Aquarius Water Conditioning on March 24, 2020 and spoke to them about possibly taking ownership of this Water Softener. They wanted me to pay approximately an additional $1,500.00. I thought that was ridiculous since I already paid them a ton of money for this Water Softener. I told them I didn’t wish to continue renting it so they came and picked it up on March 31, 2020. They should have given this water softener to me since I have been a loyal customer for almost 15 years and I paid a lot of money to them for this Water Softener. There is no way they can rent out this appliance to another customer being that it is so old.

When we moved into a new house, there was a broken filtration system. We needed a new one and setting up an appointment with the Kinetico rep went well. Kinetico is good.

I like that my Kinetico System is no maintenance and that I don't have to do anything to it. The softness of my water is more consistent. Having it has made my life easier.

I liked how Kinetico's system still works when the power is out. I went with them and the installation of my system went very well. The guys who came were pretty good. However, there was an issue a couple of months later and they had to come and look. There was a little piece of plastic from manufacturing which clogged up the system. The guy who came took care of it right away and everything went back to normal. So far, everything has been good. The system has been self-sufficient as long as I keep salt in it. There's even an automatic salt adder.

The customer service of Kinetico has been really good. I have had Kinetico about a year and a half now. I used to have one in my old house, and I just liked how it worked and how it purified the water and how the water tastes. If I so happened to drink the faucet water upstairs in my bedroom, I can totally tell the difference. I always tell people if they're looking for water systems to check them out.

We have terrible water in our neighborhood. Our water softener was broken. We were having problems. I got a water softener from Kinetico. Everything was great with the purchase process and installation was good too. They had to order it first and then they came back and did it. And now, everything is much better.

We live outside of town and while we have city water, we did not wanna use that for drinking and cooking. I had a reverse osmosis system and a water softener system installed through Kinetico. I like how their system is made in the US.

When I searched online, I came across Kinetico. Because of the type of system it was, I went with it. Someone came out to install it, which went really well. And once it was installed, I haven’t had any issues with it.

I got my osmosis system from Kinetico and the installers did a good job hooking it up. The water is clearer. They told us that the main filter would last about a year, and it's almost two years now. The system's starting to slow down a little bit. The water isn't as clear as it was. I called them and they're gonna change it, My water hasn't stopped so I'm okay with that.

I bought a new house and the water was very sulfurish. I knew I needed a water softener, I just wasn't sure what level I needed, how many grains, I don't know any of that stuff. I went to Home Depot to buy a $300 one. And one of the salespeople there said, "Why don't you have a in-home consultation." The in-home consultation came out. They checked the water and they said that Kinetico was a better product than the GE standard one at the store. I purchased the softener series from Kinetico. There's a chlorinator and there are two other big bottles and I have a big salt tank. The installation was fine. The technician was friendly, as well. Everything's been great with our Kinetico system. My glasses are super clean when they come out of the dishwasher. No haze, no nothing and my shower doors are super clean too.

My stepdaughter had a Kinetico system put in. They liked it and the people they dealt with that. I went with their recommendation and got a Kinetico system as well. The installation went with no problems whatsoever. The system is expensive but if I'm getting contaminants out, it is worth it.

I knew I wanted an RO filter, and then one of my friends recommended the company in the area, and they were the ones who installed the Kinetico system. We had a cap that was in the sink that was for the pump for soaps and they had to put it right through that and put it off from the basement. It was so easy. We love it. It's good for the environment. Every time I pour a glass of water, I think how much plastic bottles I'm saving. I have three kids and my husband really said this is one of the best things we ever bought for the house.

We had hard water and some iron before. Now, our water has better quality with Kinetico. There's no iron in it. It does what it’s supposed to do.

We needed a water filtration system because we have metals and we had water that was not good. My mother told me about Kinetico. The installation went smoothly and the only thing that I have an issue with is that my water bill has been astronomical ever since we got a water softener. I checked into a leaky toilet at one point and it had probably been going on for a year, but my water is a little bit high. I’m not sure if it’s everybody’s or if it has anything to do with maybe it runs when it shouldn’t but there are only two of us and my kid. Still, Kinetico has been working out good.

We have a little sulfur smell in the water. We got a Kinetico water softener and our experience with their rep was good. The neighbors use their system and they liked it.

I got a water softener from Kinetico. The installation went fine. It’s reliable. We replaced one that we already had. It just wore out as it aged. So, it works fine for us. We’re in the country. We have a well. We notice a difference at the amount of rust that’s in the water if it’s not working correctly.

The company has resolved the issue.

Kinetico's installers did well. They sent out everything to help us out. I had a water softener before but I looked at it as just a water softener. But I look at the Kinetico, the one that I have now, as being more reliable and worth the money. I like it. And I was told that if I put salt in there, it was not gonna slip down.

When I bought my house, there was a rented system in it. I ended up buying that, but it was undersized for the house and went through a lot of salt, which was why I chose Kinetico. The people I bought it from installed it. I was thinking it would save me money on salt. I don't use nearly as much salt, but I'm still using more than I expected to. It goes through about 10 bags of salt every month and a half or two. It's not really saving me a lot of money. But I like that it just automatically does its thing and I don't have to do anything.

We had the reverse osmosis and water softeners in our last house. We built a new home and we wanted to have the water system here as well. We checked around and had a couple of bids on it and we decided that Kinetico was what we wanted. We had it at the other house too. Dealing with their representatives was very good. Since having the system, we have good tasting water. We're very happy with it and I've told neighbors to buy it.

We knew that the water stability in the area we lived in, more or less, changed a lot from year to year. I also noticed problems with my water heater and we wanted something that we weren't gonna have to worry about lime buildup. Our biggest thing about the Kinetico was the fact that it would last. We wouldn't be replacing it every couple years. The whole thing is worth the money. They work, you don't have to mess with them, and there's no electricity. I was extremely happy with the way they worked and the time that it lasted. The water quality was great and it was very consistent. The softener and the drinking water system were both excellent. The place that we went through was great too. Anytime we had a problem with our Kinetico, they came out and took care of it immediately.

We had an existing Kinetico system in the house and I didn't realize that it was 20 years old. We really like it. I live in Frankfort, Illinois and have really bad water, so we got another Kinetico system and I'm glad I did. The technicians came out and tested the water and recommended the system, and they put it in that week. I could definitely tell that with the new system, the water was much softer. I really like it.

I wanted a softener. We went through a private party that installed a Kinetico system for us. We've had it for two years now and our water is much, much nicer. There is no white residue. That's why we wanted it. We love it.

Before we got another company, but the water was not good and the smell was really bad. Our neighbor told us that Kinetico was better and that he didn't have any problems with them. He recommended that we use them and we ended up purchasing from their equipment. Our experience with them was good but two months ago, the water started to smell bad again. I called to let them know and asked if they could help me, and they sent somebody to the house to fix that. It turned out that we needed to change the filter. They gave us some filters to change every four months and we didn't do that for almost a year. But it's good now and if we change the filter every time, there's no problem and the water is really good.

I did some research & it didn’t take long to determine Kinetico was providing one of the superior products in the market. Excellent customer service throughout the process. Mark did a good job explaining the product and the options available. Justin came out to do the install and showed up early, presented himself in a professional manner, answered all my questions, & finished up in less than 2 hours. Completely satisfied with the product & service.

We used to provide the 5-gallon containers of bottled water in each of our bank locations and during a remodel, that didn’t really fit into the space. We were looking to get something or think about to provide regular drinking water to our employees and clients versus buying bottled water. We have a professional relationship with Huemann Water Conditioning and we told them what we were looking for. Huemann handled it and we got a Kinetico. We have separate lines feeding out to our coffee machines, so having their system is convenient. It's affordable too. There’s a lot less mess and it's easier. We don't have to manage our water deliveries because our water is always just there. It’s just a matter of changing the filters with some regularity.

My old water softener had sprung a leak. I got a Kinetico water softener. I like the option of having the two tanks. When one’s filled, you could then use the one tank while the other one regenerated. The lady rep from Kinetico was knowledgeable, really friendly, took time to answer any questions, and came back when we had questions later on. The installation was fairly simple. The gentleman came in, took out the old equipment, brought down the new equipment, and installed it. He was pretty clean, kinda kept everything contained, and he was in and out within maybe an hour and a half. Since having my Kinetico, I had seen reduced amounts of rust in my water. And with the showering system, they said, “You’re gonna need a lot less soap,” which is very true. I would tell others, “It’s the way to go. You will not be dissatisfied.”

It went very well with Kinetico's sales rep. They were very prompt and very informative. Then, the installer did a great job. He cleaned up his mess, spent time showing me what I needed to, and I'm very positive with it. The system doesn't use as much salt. Also, occasionally, with the Culligan system I had, I would get a strange smell or taste, but I have not noticed that with the Kinetico. I've been very pleased with it.

The Kinetico system is working. I upgraded our system last year. The chlorine in the water was extremely strong and the system got rid of a lot of it. I dealt with LTM, the water softener company out of Rockford and I had no problem with the people that put the system in.

We had Kinetico in the past and we like the size of the system. Also, it's user friendly and easy to maintain. We got a new drinking system and we had them come in and do the installation. They were on time and they finished everything early. We had a small leak and they were very prompt getting back.

I had a water softener for about 20 years, and then it quit. I wanted something that was low maintenance, and the one from Kinetico fits the bill. So, I ordered it, and then a very helpful gentleman installed it. The system is in a rental house and I heard that it's much quieter, which may be a function of a new model. The users also don't notice the change in the water nearly as much as they did the other. Kinetico is excellent.

I had Kinetico in the past in another house. I put it in in '06. And so, when I moved in 2013 into this other house, it didn't have it. It did not have a very good system. The Kinetico was a really high-end quality product and what I put in my house in '06, I liked it. So I kept it in mind where if I needed a new one in this older house I bought, that I would replace it with that. It was a lot of money, but I went ahead and did it.

The reputation that this area had hard water got me to research water softeners and my contractor told me about Kinetico. Setting up an appointment was very easy. I liked the idea that the system was not electric and got the water softener and the drinking station. The installation was painless and now, the water tastes a lot better. Kinetico seems like a reliable company and I'd recommend them.

When I moved into the house, I noticed the calcium deposits on a lot of faucets and showerheads. The water was very hard. So I got the reverse osmosis system, as well as the additional filters that you can get as add-ons. I have a spa in my house, and the salesman that I dealt with was familiar with the area and the supplier for the water in our area. He talked about the amount of chlorine that was in the water and I didn’t believe him. So I got my spot test kit out and tested the water out of the tap and he was correct. There was as much chlorine coming in my tap as I keep in my spa to kill bacteria. So that’s why I got the filters as well.

We got a new bathroom and we had a bathroom redone. We wanted to have a water softener before we did that, and also for the young children. Since I know one of the owners of the local Kinetico branch, we bought one from them. He did great when he came out to look at our water, and overall, our Kinetico water system is nice. We've had some issues with the pressure on the ice maker in our refrigerator, but that's been our only complaint. We've looked at it and we need to get them back out there and take a look at it.

I had Kinetico come up here and check the system out. I was wanting to have a disk changed, but the rep didn’t seem to think I need to do that. In my opinion, it’s putting a lot of salt through it, but that’s just what I know about it. He went and checked everything out. He didn’t really change any settings. He said there really wasn’t anything wrong with it. He was a nice enough guy and explained things as he was going through it. It was a good exchange. And Kinetico is the best one I’ve had so far. When I first got it, it was eating salt like it was candy, and I changed the disk, and it helped a lot, but right now, there’s salt residue on the sidewalls of the tank. And I’m using the salt they recommended.

I had Culligan for 20 years and then I got the Kinetico set up in the garage. Since Hurricane Florence, we lost everything and the kitchen hasn’t been put together. We don’t even have a sink in yet so I don’t know how they would set the system up. There’s a refrigerator and the water is on, and the water smells. The Kinetico water system seems a good idea and it is cutting down on the electricity because everything was electric with the Culligan system. The Kinetico isn’t, but it’s not cheap. The installer was very good and a gem. But I don't know whether the system is supposed to be working through my refrigerator also. If they could check that, it would be nice to know how much needs to be done. Still, I’m satisfied with Kinetico.

Kinetico is our first water softener in the house and it is good. The people from Huemann Water Systems sold me the unit. We had hard water, so we’ve noticed a different feeling in taking showers since we had the system. I also went through three dishwashers from hard water, and so our dishwasher is working way better. Our washing machine is working better, too. It’s been a night and day difference. I have referred Kinetico to five people and three of them put it in their house too.

There was lead in the water and Kinetico seemed to have a good reverse osmosis system. Dealing with them all went really well, but their system wouldn't work. From when I got it, water barely comes out. It is not functioning in a way that's worth using. I wanted to buy the best possible system and I thought this was the best system money could buy. They also gave me a hard time about it. It’s in a high-rise building and they don’t like to work in high-rises. They were saying that my plumber should look at something. But I have good water pressure and I don’t understand why it’s like that. I just got the runaround from them. I’d like someone to come fix my system.

We went to Kinetico because of a recommendation by my brother-in-law, who was up in Afton, Minnesota. The other system that I had was okay, at best. But with my Kinetico system, I couldn't be happier. They've been responsive and the salesman that arranged for installing it visited a year ago as a follow-up to show me how to change out the filters. We talk about Kinetico in very positive ways to friends or anybody.

All went well! Everything explained, techs did neat and clean job. Arrived promptly, finished quickly, gave demonstrations of filter changes, etc. Cheryl and techs told us about salt sales and delivery options.

I bought the house a year ago and the soap didn’t lather up in the shower like I wanted. The house had an old water softener in it and I wanted a new one, so I got Kinetico. They say this was the best one and it cost me $2,400, but it’s been well worth it. I’m happy with it. They came right in, took care of me, and set up my payments. I paid it off a little early. I had one leak and I couldn’t understand why it was leaking, so I called them up and the tech came right out and fixed it. It was just a few bolts had to be tightened and it was okay.

I've had a pleasant, uneventful experience with Kinetico. I had a water softener in the past and it failed, so I wanted to upgrade, and the Kinetico was the system that was recommended to me. The installation went very quick. The person who did it was very qualified. I liked the system and the way it operated. I would have to add salt to the system. But since the older system I had was on a timer, it regenerated based on time, whereas the Kinetico System was on a usage so it didn't regenerate as often, which was good.

I had a previous water softener through Kinetico back in the late 90s. And their reputation and the warranty were why I selected them and not another brand. I got an underground water softener and a reverse osmosis under my kitchen sink. The product is good but they are overtaxed. I called a couple of times and asked them to call me back about refilling my salts, but I haven’t gotten a call from them.

I've had a water system previously from them for at least seven years. I deal with my plumber and my plumber thinks the world of them. I got a water filtration that was under the sink six months ago. And then this time, I got one for the whole house. They were very neat and very courteous. They came when they said they would come and they cleaned up after themselves. Our area of town doesn't have the greatest water. There was an odor quite often in the bathtub and it was horrible. But I haven't had that when we did system for the whole house. Back then, we were only drinking water out of the system. We also had an instant hot that they didn't put in there. But it really does make a difference.

I have two separate systems from Kinetico and everything is great with both of them. They work like they should. There’s no more odor with the water and it tastes fine. After we moved in the house the very first day, the water had a real strong odor of sulfur. As soon as you turn the water on, the whole house reeked of it. I went on the internet and talked to a person at Kinetico and brought from them the water sample, and they sent somebody out to the house and told us what we needed to do. The rep was nice. He knew what he was looking at and what he was doing because the water is fine now.

I have to say that the experience was awesome from the first time I called to the job getting done. They called me to tell me that someone canceled and that I didn't have to wait to Wednesday. The tech came like he said he would and on the time he give me. The job took like 1 hour give some info and things to do. Also The sale guy was really nice and gave a lot of info on the system that liked so much. Now on the system it's awesome. You can feel the differences almost right away. It stopped the smell, hardness and the water taste is way better. No more buying bottled water or filters for the refrigerator. We love it and we recommend that everyone get one. It better for your family and for the environment.

I liked the sales guy who came out and talked to me about the system. He had it installed and then he came out again this time. He pulled the filter out and it was muddy then he replaced it and the water turned clear again, so phenomenal. He always wants to make things right by me. He's fantastic and I can always rely on him. The water is much softer now with Kinetico and nothing's clogging up anymore. I recommended it to my neighbor as she needed to get her pipes done and it was having problems.

When inquiring about a drinking water system at Kinetico in Twin Falls, Idaho, all my questions were answered to my satisfaction. Kerry ** told me things about water I never even knew about. Very informative and friendly. Because of this information we decided to purchase from Kinetico. Service and installation went smoothly and no problems encountered.

JR offered excellent service. On time, efficient and helpful. Conducted annual service of soft water system, replace filters and cleaned up both the water system and the RI system. Check water pressure and determined that my pressure is too high. Offered a discount if pressure valve needed replacing. Have had our system for 6 years now and highly recommend.

We have bad water that leaves deposits around. Our Kinetico system for softening our water got destroyed in the hurricane. We bought a whole new system and Kinetico's techs did a good job during installation. They were very nice and did the job quickly. Thus far, the system has improved the taste of our water. The water works better with my coffee machine as it doesn't leave as much deposits.

I bought a house and had the water tested. The water was not drinkable. I went with Kinetico because of the advertisement and years of knowing who they were and knowing the product is good. I called them and they installed a new saltwater treatment system for me. We sent the water out to be tested and the water’s fine now. Also, the company that I worked with were awesome. Everything went smoothly.

We were building a new house and heard about Kinetico from a friend. I bought the house water purification and added the fluoride thing. The county water supply sucks, but now, my water is purer than bottled water and it’s safe to drink. It’s also softer. It’s good to wash clothes in and shower in.

Kinetico is a great product. I got tired of buying bottled water, so we did a reverse osmosis in the house system, and it’s good. I can drink the water and it is a little soft now, but still it’s way better than a hard water. It’s more sudsy and it’s better quality. The customer service at Kinetico is also great. They’re efficient and they do what they said they were gonna do. They come when they’re supposed to come and they check the stuff when they’re supposed to.

Our water was really bad and very harsh on clothing and appliances. When Kinetico did the water test, we weren't surprised at how bad the water is here. We purchased the Kinetico water softener and the reverse osmosis. The rep that came out was very professional, very knowledgeable and willing to share information with us. It was a very good experience. And the installers were excellent. You could tell they really knew what they were doing, and they configured it so that it worked well in our home. We were very pleased with that experience also. Kinetico's service is excellent, and they are very good about taking care of the products even after installation. Based on our research, we know that it's a quality product and we love the reverse osmosis.

I've had the softener and a filter from Kinetico for a year and two months now. Since having the system, there is more lather in the soap and the water felt better. Someone was sent out to clean my Rinnai and I had them watch me change the filter just so I knew I did it correctly. It was a company affiliated to them and which I wasn’t happy with. I had scheduled my appointment weeks in advance so I could do it on my day off and at a certain time and date. But they moved the appointment and I didn’t know. I was waiting for them and they never showed. So, when they were about an hour late, I finally phoned them and asked where they were and they said they moved my appointment. One of the managers came out and did the service. He was nice, but I just thought that the guy that did the scheduling shouldn’t have done that without checking with me. But I didn’t think it was Kinetico. Kinetico's people were all very nice. I like them.

We moved from the city to a well service and when we had the well tested, it came back with hard water and a couple of little things that we had some concerns with. We went with a Kinetico system and it seems to be working just fine. The installer tested the system for me and showed me how to change the filter. Their sales rep was a very friendly guy and easy to talk to. We met at home, and then he went over all the parts and pieces and left me the paperwork there to make a decision on it. He also reached back out to me after the service was connected to make sure things went well.

Our water system is doing good and I like the purity of the water. We live right on the beach, so we've got salty water. A neighbor of mine had a Kinetico water system and he referred me. Setting up the appointment was good. The sales rep I dealt with seemed to know what she was talking about. She came out, demonstrated all the stuff, and showed us how it all worked. The installation took less than a day and it went well, too. When it comes to the quality compared to cost relation, all water systems are way too high. But, the biggest thing that I like about this brand is it does not require electricity.

We were living in Florida and we had some water problems there. We called Kinetico and they took care of the problem we had. We were happy with their service. So, when we moved to the Carolinas, we called them up because we had some water problems, too. They came out, helped us out and gave us some information. The service was good so we went with them. Since then, we’ve had some issues, but they’ve resolved them. We dealt with our preferred sales rep, and he seemed to troubleshoot our issues. We’ve also had some billing issues where they tried to bill us again. And here, I found the check, so we had that issue. Otherwise, we haven’t had a problem. They got things settled very quickly.

We live in an area where it’s well water. Our neighbors had the system so I got a home filtration system from Kinetico. They were friendly and on schedule. The system reduced the hard water. It’s still hard, but not like previously. Everything’s working good so far. Kinetico has been responsive when we have issues.

The water in North Carolina is lousy. When we moved here, the lady that we bought this home from had reverse osmosis. Then the hurricane hit and so, we were having problems with our water. So, we got in touch with Kinetico. Their customer service is great to work with. Jeremy went out of his way. We’ve had good results with them. With Kinetico, the drinking water is more pure. And then we also have a system on our city water, which makes our water softer and better quality than what it is without any treatment.

I had Kinetico at my previous home and I’m also a realtor so I’m familiar with how they work with other customers. So, they seemed like a good choice and the system I got now has been good. They’ve also improved their service process and they call ahead now whenever they schedule a service. They’ve gotten a lot better organized. My experience with them has been great so far.

We had a water system when we bought the house, and then it got flooded, then we replaced it. I think Kinetico is the best provider and, so far, the system works fine.

My husband did research and found that Kinetico is one of the leading industry. We spoke to a salesperson who did a good job and everything he told us was logical. One doesn’t think that way when they think about water. We assume it has no issues. So, we enjoyed talking to him and we thought the system was very beneficial. The installation went smoothly and it was what we expected. We talked through where we wanted it, and they did what we wanted. Now, the showers don’t get the marking like they used to and we don’t have the dark ring on our toilet bowls that was a part of our water issue. Then, I also recommended them to my sister and she used them.

The guy from Kinetico came and I explained my problem. We're on a well and he suggested a couple of solutions. We talked about which ones best suited our needs for our family and our budget and installed it. Thus far, I'm happy with my system. There used to be a smell in my water and the system addressed it.

I had a lot of buildup on my fixtures and such. I always heard good things about Kinetico and I decided to get their water softener and RO system. The installation went really well and the installers were in and out rather quickly. I had them do some extra work because my main valve handle was broken, so they replaced that as well. I have the equipment for a year and a half now, and the folks that come out and service it are very friendly. They are also very professional and they do a good job. Since I had the equipment, I'm not getting the buildup on the fixtures and I like the taste of the water.

We moved in to a new house which didn’t have a water softener. I heard someone else who had a good experience with Kinetico, so I tried them. They were the first company I reached out to and I went forward with them. Their sales rep was good. We had met her before and she’s a nice lady. Then, the installation was was easy and the installers were non-intrusive. They knocked it out pretty quick and it was drama-free. So far, I’m happy with the product. I primarily got it because of the hard water on the shower. Before, I was seeing residue and build-up. But since I got Kinetico, it doesn’t seem like that’s happening. I also got a filter from them at the same time, which they installed next to the kitchen sink for filtered drinking water and that’s been really handy. The only drawback with them is that they’re a little bit more expensive than their competitors.

The water in the area where we live tends to be very hard. We got Pat, a sales rep from Kinetico, and he was a fantastic. He's got a great personality, he works hard, and we enjoyed using him. The installation was very seamless too. I’m a custom builder and I also use his systems at all my houses. Everything is going great and they should keep up the good work.

When my wife and I purchased our home, we weren’t really happy with the system that was in place. It was the original system from when the house was built. It was already about 30 years old, very outdated and had outlived its life. We wanted to make sure that we had a good functioning system and start off the new home on the right foot. The old system happened to be a Kinetico filter so we contacted the nearest dealer.

Our experience this time has been horrible, unit does not work, has not used up salt in months, it's a outside unit, no bottom on box, so fills up with Mudd, grant it they have come out, complain about our location, they show up a couple hours prior to sun going down, very frustrating. Had unit couple years and not worked, same excuses. Obviously I'm not happy, unit fully paid, seems like I've been taken advantage of, We just want it fixed, no excuses,

I've had the Kinetico system for a year now. I know Jeremy, the salesperson or owner, and I trusted him on what he was telling me about the water. I had hard water and also, I wanted the reverse osmosis. I had one underneath here, a Whirlpool, and I had to keep changing the filters under the counter. So, everything's out in the garage now. The Kinetico installation went smoothly. I had a little problem with the water pressure. It wasn't good, so he put a pump on it. The system seems to be good now and I'm satisfied with it.

I had a Kinetico at my old place and I like it, it’s better. So, we got rid of Pelican and we went with Kinetico. Clark in Morehead helped me out great. The installation went good. They put it in like they said they would, when they said they would. It's a good system. My water is better now. So far, I’ve got six systems and I just had them put in a 7th system.

We live in a rural area and the Kinetico system took care of the iron problem in our well. It doesn't take much service and all I have to do is add softener salt every week or so. Kinetico was a personal recommendation and we’ve been using it for probably over 20 years. It was malfunctioning a year ago and they looked at it. It had been in for so long and they replaced it so it’s a new system now.

We chose a water system from Kinetico over another company because of the quality. We are using community water and since using the water system, the water has precipitation. When we got the system, the sales rep was wonderful. He's had the most experience and he’s a great guy. Without him, we may not have done it with Kinetico. And I was told Kinetico was the best. The installation went well and the guys did a good job.

We've had two different houses with two different needs. We have our current house where we have town water. The issue is about the treatment of the water which was hard. When we built our second house, we called Kinetico because Jean had been so great with the other house. He made himself available to me, although not so much now because the water situation is different and it's more complicated. With the other house, it had all those larger issues. There were some emergency situations where I was talking to Jean in the middle of the night and he was helping. Part of the reason why when it came to this other house, we had him put the system in.

We wanted a cleaner water and Kinetico was suggested to us by our builder. Setting up the appointment with them and the installation were both easy. The installers were all great. It was all done quickly, and they didn’t leave a mess, which is always nice. They were all nice people and didn’t hate their jobs. You get what you pay for.

We're pleased with how our Kinetico system is working. When I got it, the local well water that was on is not really drinkable without this kind of set. It would soften the water. It also treated it with peroxide, and it was also a reverse osmosis. The local distributor who came and gave us an overview of the system was very informative and gave us lots of good information. He also demonstrated the change in water. We went and saw the reverse osmosis. If we needed to water the lawn, he showed us how to regenerate the salt, and then we saw the peroxide part of it. He explained all that in great detail to us in a very satisfactory way.

I already had an iron filter, but I decided that it wasn't enough after 18 years of being in the house. Also, the neighbors across the street had gotten a Kinetico system. I talked to them and decided that was what we would do too. Now, my water is a whole lot better than it has ever been. I'd recommend Kinetico.

Our water was hard and leaving a lot of stains. It was staining the dishwasher and anywhere that the water would touch. One of my neighbors had a Kinetico system installed in their house and we talked about how much it had improved his water. I wanted to improve the quality of the water and I did some online research, which aligned with what my neighbor had told me about the product and made me wanna go with Kinetico. I called two different authorized dealers and both had good customer service, but I chose to go with the cheaper one. It took two weeks to get my system set up. The difference is night and day. Even the stains that were in the dishwasher are gone now. I didn’t have to buy a different product, it eventually just came out on its own. I also don’t see any stains on my tub, the toilet bowl or the sink. I also purchased the K5 to drink water, which we love. The quality of the water is pretty amazing.

We had a Culligan and it was a piece of junk. Eventually, we decided to throw it out the door and get something that was really worth our money. I wanted soft water for washing machines so I can clean with it and shower with it without getting lime all over the shower floor and the bathtub. We bought the Kinetico and we like it very much. I talked my parents into putting one in too. We have the reverse osmosis water system and they put the water softener here first, and after a year, I put in an RO system and they're both flawless. Now we don't have lime in our sinks and showers. Before, there was always lime and we had to take some vinegar or tomato juice and try to get it dissolved and scrub it down. The system saves a lot of work, and it doesn't use very much salt. It's the only thing able to take out fluoride.

Where we live at, the local water that we get is not very good at all. It doesn’t taste good. My wife kept saying something about getting a water softener. I’ve got a nephew that worked with Kinetico. So, we got in touch with him, and he had a water softener installed for us. The installation went great. I didn’t even know they were there. They put bags of something underneath the house and I’ve always meant to call and find out what was that ‘cause that had to be changed every now and then, but they said that it couldn’t be damaged by water. It’s waterproof.

I wanted purified water at my sink and got a Kinetico based on my builder's recommendation. It bothered me that the sales guy was very pushy about a water softener. I did not want one, but he kept pushing. I didn't get it though. I had hard water where I came from, so I clean my stuff very well. Kinetico scheduled the installation around whenever the house was being built. Now, my water is better than the tap.

A neighbor recommended Kinetico to me. The sales rep was very good and knowledgeable. They spent quite a bit of time with us and explained things. The installation went very well too. Our experience with Kinetico is much better than it was at one time. We haven't noticed any of the salt anymore. The rep might have found the problem. He was very good, attentive, and responsive. He explained to me what the issue was, but it took him a while to figure out what was going on too. It was something about the float and the water pressure.

We had just moved into this home and we live in a small town surrounded by agriculture. We're very concerned about runoff of chemicals into the water supply. I checked out a bunch of stuff online. Then we found out that our local Kinetico distributor which is Scharnweber has an office in Waterloo, Iowa. It is close to where we live, and it just so happens that the man who runs that branch lives in our town here which is terribly convenient. He is a marvelous fellow. We couldn't be happier with our representation by Scharnweber than we are with Alan. He has given us tremendous service over the years. We have not only a softener system but we have a water filtration system because of the worry about chemicals. We use exclusively the reverse osmosis water for cooking and drinking.

There’s an issue with iron here at the property and I had to have a filtration system to keep the pipes from corroding. I had a water filtration system in the house, but it was at the end of its life. I’ve been in the house for two years and had the local company come out three times for a little filter problem. They serviced the whole filtration system down in the basement. They’ve been out several times for that before the gentleman who came out to service it recommended that I replace it. He put in the same thing that was there already.

We had Advanced Water Quality put in our Kinetico system for us and we’re very happy with them. They’re great to work with and they did a great job. We initially had the system put in about 25 years ago and then we had it upgraded. Customer service did a great job as well. It was really easy to make appointments. They were right there when I needed them. In fact, we had to call them for an emergency situation and they came right out and took care of it and installed the new system. We had a water softener put in and then we had the RO system put in too, and it makes the water quality better.

I am very pleased with my experience with Integrity. They scheduled a service call within two days (not an emergency). Technicians were very helpful and efficient. They advised me that my 25 year old water softener should be replaced, had the same (updated) model on their truck, and installed the new unit within an hour. They followed up with a letter and a phone call to make sure I am satisfied and have answered all of my questions to date. Thank you.

The water smelled like sulfur and there were iron stains on everything, and Kinetico was recommended by the guy that I was gonna use. I met him at the home show. He came out and took a look at everything and tested the water. I got a quote from another company and they were twice the price. The water doesn't have a little yellow hue to it anymore since I’ve had the Kinetico system and my girlfriend used to get all itchy and her skin would dry out. She said that has been better as well as her shower.

40 years ago, we put in a Kinetico system when we bought our house. We kept that one in, and then we had some issues with it back in 2010. We called the dealer and they came out, put in some new parts and serviced it. Then a year ago we had an issue again and I said, "This thing has way outlasted its service life. Let's get a new one for the rest of our lives." We decided to buy a new one, and now we don't have to worry about it for as long as I live. I like the fact that as far as using electricity and using the timer with the water flow, it's efficient. If there's no flow, it doesn't increase the timer. It only recharges when you use it for a certain amount of water. The other ones are on a timer, so every day at 6 o'clock, it recharges whether you need it or not.

I had hard water and I needed to get it softer, which led me to look into getting a filter. My dad had Kinetico years ago when I was a kid and I continued on. I’ve had them for two years. I had a Kenmore at one time but that one seemed like it worked good but I eventually upgraded and I got a newer unit. The Kinetico tanks are small though and you gotta add the salt fairly often. I’d like to see a bigger capacity. Other than that, I have no problems.

There was a time when our water was bad. It had iron and calcium. Kinetico was recommended by our installer who removed an existing system from my home. That installer had a good reputation so we went with Kinetico. Things are easy once the system is set up and the system runs itself. I'm salting it once in a while though and I gotta look in it. Even so, since getting the Kinetico system, my water has been radically better. Kinetico doesn't have the cheapest equipment by any stretch of the imagination but I typically get what I pay for.

We had to decide on a water softener system, and this one seemed very automatic and little that I had to do with it except give it salt. I had them change the filter one time, and that was just a matter of calling them up and then they came and changed the filter.

Appt made and tech no showed (husband missed several hours of work that I would like to bill them for) and did not respond to being called. Called back this morning and have not heard from them. Poor customer relations.

I had hard water and wanted soft water, and Kinetico’s people were the first to come out. I did a little bit of research and they seemed like a good company. I set up my appointment through a third-party and they’ve been great. I’ve used Kinetico products for two years and I like the quality of the water.

Our water is not very good here and I had to have the water filtration system. I had one but it wasn’t working and I needed another one. Mort’s put it in and since having it in July, it’s doing okay.

I’m on a well and it’s full of minerals and hardness. Kinetico was recommended to me and I ended up with it. After we kinda tweaked it off and it processed things, it seemed to work well. When I ran into issues, those were resolved and I don’t have any problems with the system.

I'm always into more local and keeping the local vendors through and through. I reached out to the local place in Charlton, Massachusetts and they did the water testing. Kinetico was the product that they used. We’ve had the Kinetico water system for a little over a year. It does what it does and our water is clean and clear. But the time it takes to fully backwash is absolutely insanely long. I was under the impression that the backwater system should be backwashing for three hours, an hour and a half for both systems, but it turns out that it was not. It was actually for each segment of the filtration.

I did some research and the guy that was doing the install was using Kinetico as their filters. I bought it because we had the elevated nitrates and a refrigerator water filter was not going to take care of that. With Kinetico, the water tastes good if we make ice with it. It definitely doesn't have any weird colors or smells like tap water did. We had a water test after to make sure that it was good, and the numbers came back good. However, the cost of the filters is expensive -- they could be a bit cheaper. I haven't looked too many at all the other reverse osmosis filters, some people online were saying that there are way cheaper ones. I'm trying to find them, but I'm like, "Where?"

Kinetico's customer service was very satisfactory. Bill has been very helpful to me. Only, when I spoke to him about the drainage, he said he was gonna use the drainage that was already there. I had one from my old system through my cellar wall. But I would like it if when it went outside, it was a little further away from my foundation because it’s about two to three feet away from my bulkhead, and all that discharge is gonna cause havoc with my bulkhead sooner or later. It’s gonna start precipitating. Other than that, my water is very soft.

Kinetico was recommended by a water filtration company in town and I had the water filtration system installed. Since then, the high manganese sediment and the hard water are gone.

Kinetico’s system was a water-wheel based kind and I liked that. Setting up an appointment with them was a piece of cake. I called and they sent out a representative. He came out, tested our water and went over what we needed. He gave us some options and we went with probably the most complete package we needed to get everything. They scheduled it out and in a matter of four weeks, they came out and put it all in. I haven't had any issues with it since.

Our water had high rust content and with my knowledge of the brand, I decided to get a Kinetico system. The installation took one day. I’ve had it for about a year and a half and it has been working so well. The system works as advertised and I couldn't be happier with Kinetico.

We had a water filtration system where we lived before, so we put one in from Kinetico when we moved. My wife took care of the appointment for installation and everything went fine.

We had several people come out and give us bids on different things and Kinetico was the one that we started on. It was more expensive but the way they described it made us think that it would be a better system for us. Our water is very hard here and we have also lots of highly chlorinated water, so I got a dechlorinator and a water softening system. The hard water seems to be controlled and it seems to be working well.

We built a well and the water was not very good. I got a referral for Kinetico and decided to use them. The customer service was good. I had a high iron issue and the system took care of that. I like that it has a self-timer and you don’t have to set it to backwash it.

We recently went with the newer model, but we’ve had a water softener the last 15 years. We like Kinetico, but we have terrible water and our water is still terrible even with it. Our hair, skin and clothes were awful. It’s still not great but it's definitely better.

Our Kinetico system was in the house when we bought it and recently, we upgraded the drinking water. We were very familiar with our water before we moved here, so we wanted it for drinking as well as for our refrigerator for drinking and ice cubes. We also added some mineral back in and the softener is working fine. They need to come out and check the iron one, too. I called them to do that a long time ago, but we'll get it. Other than that, their reps were wonderful and very personable. They were always so clean, too. They thought they had to take their shoes off all the time and I told them that they didn’t have to in our house but they still did it. Plus, they were very well-educated, they knew what they were talking about, and they were quick.

I have the one in the basement and then I have the upstairs one for the water 'cause where I live, it's very hard water. The people that works for them are very nice.

When my 35-year-old water softener went bad, the plumber I typically use offered Kinetico. It was easily available and I went with it. It’s the same system that I had before, but everything was new. The tub that you put the softener salt in is a little bigger and the pressure tanks are a little bit smaller but higher pressure. The filter housings accommodate two filters rather than one and the time in between changing the filters is a little longer. The filters get filled with rust because the lines underground are all steel.

When we put in a new water system, we decided to get the water softener with it. We've had Kinetico for forever and I have had no trouble with the system. I'm very happy with it.

We read about all these water toxins and fluoride is one of those toxins I wanted to get rid of. With Kinetico, there are no electronics involved, less could wrong with it and it's better quality water. The rep was really knowledgeable and gave me what I needed. He tested the water here and said that the water softener I have is good enough. So, he wasn't pushing this product on me as far as being able to get the sale. He was not unethical. I got the water filter and it's been really good. The filtered water is all I drink and cook with. I like the idea that they hooked it to the refrigerator so that the ice is filtered too. You can see the difference in the ice cubes. Before the filtration, the ice cube was salty and with the Kinetico water, the ice cube is clear.

Kinetico is pretty much maintenance-free. Do the yearly thing on it and you’re usually good to go. Customer service is excellent. They show up when they say they're gonna show up, do what they're gonna do and the quality is great.

I've had experience with Kinetico for six years. I used them previously when I lived in a different house and then, we bought it last year. We have the water softener and the reverse osmosis. I didn't have the reverse osmosis before. I just got it in our house now. We were having hard water. Also, one of our friends always carries bottled water. She wouldn't drink any town water. So I thought, I would just go ahead and get that reverse osmosis, which actually turned out good because when we had flooding in the area this summer, the nitrate count was too high and you had to boil your water. But I didn't have to boil our water because it filters all of it. The reverse osmosis worked out great for us.

Kinetico has such a good reputation and we have their system for a little over a year now. The rep that came out did a good job and explained everything quite well. He also tested the water for me, explained exactly what I was gonna need as far as cleaning up my water, conditioning my water, and what would be needed for the rust control as well. Before I got Kinetico, my own water conditioner was not working for a long time, so I had extremely hard water. But after I got Kinetico installed, it didn't take any time to notice that there was a huge difference over having soft water again. Their installation team did really well, too. They did not leave a mess, cleaned up after themselves, and were in and out without any bother. I almost didn't even know they were there.

We’ve used Kinetico for 35 years now. We had hard water and knew we needed a device like that. When I heard about it, I thought, “That'd be the one for us.” We've had different units over the years and our water has been cleaner and everything has been working better. We've been very pleased with them. We’ve been with the same people for all those years and they’ve treated us well. We get the service when we need it and when we need help, upgrading or servicing, they are right there for us.

I have two homes and two water softeners. I had a different water softener brand here years ago, and I was using so much more salt than the Kinetico I had at the other home. So I switched. And then November last year, I brought in a water sample to the store to check and make sure the water was soft. The rep proclaimed the water as soft.

We had a concern with rust and a friend of ours recommended Kinetico. They had one and they really liked it. Also, it doesn’t run on power so I don’t need to have electricity to do it. When they installed the system, they showed me how to change filters out and get the rock salt in there. They also made sure that I knew what kind of rock salt to use. They were great to work with. They answered all my questions and if I had any concerns, they helped. I’ve had my Kinetico for over a year and everything is running great. We love it. I’m not having to buy special stuff to clean out the toilets and the shower to get the rust off the walls anymore. I can tell when the filter’s getting pretty full because we start getting a little bit of rust in the toilet. Once I change that out and clean the toilet, it goes away and stays away. I recommend buying one. They're worth every penny of it.

I saw that the Kinetico office in Ames closed and it would have been nice if have had some communication. I don’t know who to contact now. The salesman told me that they would contact me to let me know when my filters needed to be changed. I don’t remember when that was and I haven’t heard anything from anybody. I got a whole house dechlorinator and the water has no chlorine smell and tastes excellent.

I was having trouble with my water. I went to Kinetico and talked to a rep who suggested we put one of their systems. I didn't argue with him and we did it. Once in a while, I get a little air out of the faucet but most of the time, everything runs fine. It goes along with no trouble. They're real good.

We purchased Kinetico's water softener and the osmosis water for drinking. We were on well water and I wanted a system that was easy to maintain. I had a different system and the salt froze up on me and it ruined the whole system. But with Kinetico, I don’t have to do anything other than add the salt. The reps I spoke with were great. I called them one year and couldn’t do it because I didn’t wanna make payments, so I had to save up for it. I called them the next year and they had all of my stuff, and they said, “We have it all done. We know what you want. Are you sure this is the right system?” I said yes and they came out and installed it. The installation team did everything that was needed to be done and everything turned out great. I like the system and I wouldn’t have anything else.

We had hard water and we got the water softener from Kinetico. After reaching out to them, they responded in a couple of days and the crew that installed it did well. And since we got the product installed, the water is softer.

I bought the unit almost 2 years ago. The unit was working good for the first 10 months with reading of 8,9,11,14. Then suddenly the meter went way over 50. They finally sent someone out and discovered the Membrane filter was bad. This is only 10 months out with a 4 year warranty on this filter. The meter reading since they were always in the high twenties, So we accepted that even though the city water supply was much lower than when we first had it installed. It was 535 originally with the low reading. After it was always in the mid to low 400's, Today the reading is 421. I just changed three filter. Purple, Orange and Silver.

I’ve had some problems with my Kinetico. At one point in time, a whole lot of salt was getting into the water and it tasted very salty. Someone came out and fixed that. I’m not sure if it’s totally fixed because once in a while, after it refreshes, there still seems to be salt in there. I also had a problem with a blockage. The salt gets slopped up at the bottom, and as a result, I was getting no soft water at all. And I called them on that, but nobody came out and I had to take some of the salt out that was in there and tried to get clear down at the bottom and see what was going on, and it was all caked in there. I’m not 100% happy with it.

The hardness level of our water was extremely high and there were lots of chlorine put into it to try to knock down some of the adverse chemicals in it. So, I had Kinetico water softener installed at home. The salesman and the installer were great. The system was put in in one day. The whole process was great and I really like it. We've had the system for over a year and a couple of months now. Our water is very soft, so less detergent and less soap for me, which is all-around good.

We had a 25-year-old water softener and it was not working properly anymore so we replaced it. I happen to know the guy who handles Kinetico in town and he always does a good job. The price was a little steep, but I still did it. It took half a day to set up the system. And now, we’re back to having soft water again.

We love Kinetico. It uses a heck of a lot of salt because our water is really crappy. I wanted to get back with them to see if I can dial it down a little bit, but I'm afraid, if we do, the water won't be as good, but still thumbs up for them. I've had previous water softeners -- Culligan, Morton and kept hearing about how Kinetico was pretty good. It makes well water well. That’s their jingle. And we have a pretty bad well water out here, so I thought I'd give them a try, and I'm glad I did.

We have well water on a rural farm. The water was hard, with a little iron. We purchased the whole Kinetico house system, and the installation went good.

We live in the country and our old softener always had rusty water. My son has Kinetico and setting up the appointment was very easy. The rep was here right when he said he would and did a good job. I'm very happy with the water softener. Now the water is clear as can be.

Kinetico's sales rep was very knowledgeable and informative. We bought a water softening system and two reverse osmosis systems, one for upstairs and one for downstairs. When we bought our house, we decided that we wanted to have that and it has been working really well. We're very satisfied with our products.

The water was pretty hard in our old house so there was always water spots. Our two kids always had really bad eczema, so our pediatrician said that the water softener would help. So we’ve had it then, and we loved it. My parents had Kinetico growing up, so we ended up going with that brand as well. And it was worth paying a little bit more to have the best. We moved in April and paid to have it swapped over here. The installation went really smoothly. When we moved, I called to get everything set up, and the lady said there would be a $100 charge to have it moved. I had no problem with that. But when we moved, they ended up sending me a $468 bill, and the lady said that the $100 was the fee to move but we had to pay for parts. So we were a little taken off that and that kinda sucked, but other than that, it’s been great.

We got lime and rust in the town here, and we wanted to take that away ‘cause we’re always cleaning them. I’d had other softeners and they would always break down, so I went with Kinetico. I got the complete water system and it makes delicious coffee, and our plants and flowers seem to be doing better.

One of the screws went wrong on the installation about nine months into it. We called and they came out right out, replaced it, no problems. So, they’re good people to work with. We had a lot of iron in our water, and now the water is definitely soft and really nice to take a shower in.

I have hard water here in Iowa. I built a new house, and I didn't want all the water softeners and the sinks and toilets and tubs to get water rust marks on them, so I got a water softener. My plumber that assisted building the house sold water softeners and he put his best water softener in. But I was extremely disappointed. So I started looking around and I found the Kinetico at a tradeshow. After about six months of living in my house, I removed the original water softener and put a Kinetico in, which has been about a full year now and I've been real happy with it. The water quality has been more consistently better. With the old water softener, there were times when it was allowing stuff to get pass it. But Kinetico softener has not have that happen yet.

The rep was very knowledgeable and the installers took out the old water softener I had. When we bought this house years ago, the people that owned it had bought a new water softener that was loaded with lead inside, and I could hardly move it. They took that for me too, so it was wonderful. The new system cleans much better, especially laundry. I love it for laundry 'cause the laundry soap suds so well. Clothes are so clean, no residue.

Kinetico claimed to be able to take nitrates out of the water and my water is high in nitrates. Plus, they said the system takes less salt. I used the company out of Owen, Iowa, and the service was good. I had them come back two years ago and serviced it and did a few things. I had a drinking water system in addition to the plain filtration system, and I put a new drinking water system and replaced the old one. I’ve been pleased with the way it was put in, and I’m pleased with their service. My water quality is good. Before, the water might be a little cloudy, but after the system was in, it has been more appealing to the eyes. The water is cleaner.

We had a lot of hard water and iron in it in particular. I asked a plumber who they go to, and Kinetico was what they advised. The Kinetico representative has been fine. And I haven’t had any problems since we’ve put the system in. The water quality is better for washing and bathing, and easier on our sinks and drains. We got soft water now.

The Kinetico rep who came out to help me decide on what system I needed was very knowledgeable. I'm 100% happy with the whole deal.

Our Kinetico system has been working really well. Kinetico has a good reputation and we got a softener and an iron filter. They put the RO system in, too. Our water wasn’t very good quality, but now I’m getting better water. It’s softer, and it’s clean. It tastes better, and the whole nine yards.

We've had really good luck with our Kinetico water softener. Our old one went kaput and we updated to a Kinetico. The Kinetico water softener we have now is 20 years old. Their service guys were really good. And Kinetico have the water softness that's pretty good that is right for what our water table is. I would highly recommend it. Kinetico has good products.

My water was lining up my glasses so I got a water softener from Kinetico. I got online and it looked like they were one of the best ones. So that was what I went with. The guy who set it up was here on time, was very nice and showed me when he connected it to my waterlines and stuff in the basement, which knobs to turn and what to do to shut it off so that I could put a new filter in.

We built two brand-new houses, and we put them in from the get-go in both properties. We had a Kinetico system in Iowa City, and now we have a Kinetico system in Ankeny. I told the builder we wanted to put another Kinetico system in and he set them up with the local vendor here in our area. Everything went smooth and perfect. It’s been a good system for us. It’s low-maintenance and we like their drinking system downstairs.

The two gentlemen who returned on 11/21/19, after our water system was installed about 2 weeks ago, were very efficient and helpful. They checked everything out and fully explained how everything works. They demonstrated how to change the filter, etc. We would recommend the company to our friends and acquaintances.

I got a water softener as we needed to replace our other one, and we liked the fact that Kinetico didn’t hook up to electricity. The representative was very friendly to us, same with the people who came and did the work. They hooked up soft water in my bathroom in the basement for me, which I appreciated. I also noticed that it rejuvenates a lot more often than the other one did.

When I bought a Kinetico water softener for the entire home, the rep was kind, forthcoming, and honest. My previous soft water system quit on me and having a tankless water heater, the soft water is important. It keeps the build-up on the inside of the tankless water heater so that I don’t have to clean it.

We have hard water and we didn’t wanna drink it and all the stuff in it. Someone recommended Kinetico and I took the recommendation. Their reps were okay, but not great. They're pretty immovable, meaning, they're doing their thing. That's probably what they want, but they could be a little more customer service-friendly. We have the Kinetico in the kitchen sinks and I would love to have it throughout the house, but that's a $30,000 ordeal. We're just using it now for the drinking water.

We had hard water in the area and my son had eczema. We then had the RO filter that was the beefier one with chlorine removal feature on it for water softener. The system did not make the eczema completely go away but it definitely helped a lot with going to soft water. The installation was great. We noticed a major difference in the water pressure, however, and so we had to have them come out to adjust the water pressure. They increased the pressure from the house, and that helped a ton. The RO is great. But, in comparison to the water softener we have in the house that we have now, I am not sure how effective the Kinetico water softener was, if it was better than their standard electric water softener. It could be that I have grown grown accustomed to the feel of the soft water. But definitely, customer service has been excellent.

We needed a water system. We got rust and a lot of iron in the water. Our Kinetico softener doesn’t really get it all either, but it’s doing a better job than the one I had before. I wish I could get a system that really worked, but I had never found one yet. I’d like Kinetico to get the rust out. There was a way to get it. The guy that put it in seemed to know what he was doing, but it’s still there. I’m still dealing with rust and I had to put chlorine in there to keep it from smelling. I’d like to be able to solve that problem. I use a way lot less salt with Kinetico, but it still hasn’t solved the rust problem. It was an improvement, but it’s not 100%. And if they'd get something better, I’d be interested.

My girlfriend looked Kinetico up and she liked the product. We've had hard water and we got a water softener and a purifier as well. Working with the people at Kinetico was pretty easy. We just had the consult appointment, and the sales called, and they came out. We set up an appointment, and they came out and put the stuff in. Since using our Kinetico, I've noticed it's more clear when I pour a glass of water. I used to have like white stuff and chunks in my water.

We got the big water softener and then we got the reverse osmosis from Kinetico Water Systems. It’s been with our family since I can remember. Their rep, Manny, was awesome. He was very knowledgeable and really pleasant to work with. He was friendly and professional too. The installation guy was cool. We had all the supplies already and we just needed it piped in. He gave me his honest opinion, “I don’t really think that you need this setup, but we can get extras if you need to do it later on.” Since then, I noticed the soft water feel in our shower and the drinking water has been good.

I've used Kinetico Water System for 15 or 20 years and I'm happy with them. They have provided the filtered water and I've had very few problems. Whenever I've had a problem, they've been very prompt in taking care of it. They came out, brought new equipment or fixed whatever the problem was.

I’ve had my Kinetico system for over 20-plus years. It is a low salt-use product and it doesn't require power for use. With it, the water is soft water and feels different than normal water, but we like it. Their installer couldn't be any more pleasant. He is very knowledgeable. He knows what he is talking about, knows the system, and knows what it takes. It was a very good experience. I highly recommend Kinetico's system.

We got a water softener from Kinetico. We didn’t have one in our house that we moved into. And the water here is really hard and with really high chlorine, and the previous owners just had never put one in. So, we needed one. Kinetico's sales guy was really nice and great. He was very helpful. We really liked him, and we felt that their system was the most efficient one for what we needed. We also had great interaction with the installation team. They were very clean, very quick, they explained everything, and gave us a tutorial. We like Kinetico. We’re happy with it.

I saw Kinetico at a home show and talked to the guy there. I liked what he had to say about the system and decided to use them. Purchasing was easy and simple. There were no hurdles to climb. The guy who installed it took about four hours. It's still working and there have been issues.

The customer service at Kinetico was excellent. They came out and answered the questions. I had looked at one other system and as I pointed on this to where I wanted it, right off the bat they said, "Well, that'll cost you extra, and it'll be this and this and this." And when I brought up that same situation with the Kinetico rep, he said, "Let's go ahead and see what you're really talking about, and let's see what it is that you really want." And on that basis there, they said, "Yes, we can do it. There's no extra cost." So, the way they approached it, the people that came out here were very knowledgeable. And it was not a sales job, it was more of a matter of very nice questions, answers, and the product.

My mom had Kinetico in her house so I know how they work. We have hard water here in our area so we got one too and I’m very satisfied with the unit. It’s got a filter in it and they’ve taken care of the hard water. Their customer service team has done very good. They told me that the system does other things, but those weren’t my concerns. I have absolutely no idea about clothes getting cleaned. I just know that you can feel the soft water when you shower. So far, they’ve handled everything we’ve asked them to do. The thing that’s good about Kinetico is the power involved. And it only uses the amount of water you use to recycle. So, it won’t recycle unless you use the water. And that’s what I liked about it.

My dad has Kinetico and he was happy with it, so I went with them. The salesman came out and looked at our house. He told us everything we would need. He showed up on time, and everything went well. The installation took about a half a day. They scheduled me out a couple weeks, which was a little bit longer than I thought it should be. Then the system leaked so the installer had to come back. It took him a little bit of time to come back, but he was able to finish the job about two days later. We moved from down the street where we didn’t have a soft water, and, in using the system, there was a significant difference there. Overall, experience was pretty good.

I liked Kinetico's price and efficiency. I went with them for my water system and the rep whom I worked with, Steve, was very friendly and knowledgeable. He was easy to work with. The installation went well and things have been going great so far with my system.

We moved into a house that already had a system in it. Along the way, we had some trouble with it because it was old. It could’ve been repaired, but it would’ve been quite expensive, so the logical thing was to get a new one. Because the local guys had serviced us well for 10 years with the older one, we decided when it was time to get a new one that we would use them. The guy brought in the new unit and took out the old one. He installed the new system in an hour. It was really quick. Kinetico does a great job and I’d recommend them to anybody.

I bought two Kinetico products in the last year. We just bought two houses, and we put new ones in both of them. And the systems have done a good job for us. The quality has been really good. We've also had very good interactions with their reps and the installation was fine both times.

We've had water softeners in the past and had a Kinetico about 10 years ago. We recently moved and found this house didn’t have a water softener. The Kinetico's low maintenance made us go back to them. All I gotta do is put salt in it and I can forget about it. I don’t worry about programming or scheduling it. Moreover, things clean easier with it. I don't have to clean the tub as often and everything is more sudsy and bubbly.

We have a lot of hard water in our house and it is showing up in the dishwasher, faucets and appliances. Setting up an appointment with Kinetico was pretty easy and their rep was a good and friendly guy. The free water test seems pretty straightforward and the results were what we expected. The installers were pretty friendly and they seemed efficient on getting the job done. They also told me how to use the system. Since having the Kinetico water softener, we have less dry skin in the shower and we no longer have to use the Rinse Aid in the dishwasher. It was a definite improvement. It’s a very efficient water softener. It does a great job and it doesn't really have to do a whole lot maintenance-wise.

As a truck driver I used to go by Kinetico's ad every day. And one day, I just decided to give it a call and see what they had for that. I didn't set up an appointment. I just stopped to buy one one day, and they showed me the systems that they had and they gave me to the taste of water and I liked it. I bought the reverse osmosis or the water filtration system. It’s just for the drinking water, but I’ve been wanting to get that water softener too, but I gotta wait a little bit. At the beginning, it was a lot of money for the system, but with the years I know it’s gonna pay off. I used to make a trip to the store every other week to buy the bottled waters. And now, I don’t have to do that. Our Kinetico system has been working good.

We’ve used the Kinetico water softener for many years and it has been working great. They’ve always had great service. Before we moved out of our last home and into our new home, we did an update. And now that we're in our new home, we got one that's a little better. The system is mechanical rather than a system that goes on some kinda timer. It works based on demand and with the way it is designed, it will keep up with a high capacity demand, which is two positive features in the way it functions. With it, the water is softer.

When my mother-in-law came to visit, she was disgusted by my water and gave me a Kinetico as a present. The person in my location is getting kinda old for it. He had a lot of issues, like lifting things and scratching the granite. He’s been in the job so long and he really cares, which made up for it. Plus, he was really nice. However, I have a continuous leak from the water connection in the basement. He came out the same day and tried to tighten it up. It reoccurred the next time I checked though. The fitting is either not tight enough or it is stripped. Otherwise, I'm loving my Kinetico.

I was in an area with extremely hard water and I didn't wanna ruin my brand new appliances. I bought a water softener from Kinetico. I entered my name and information on their website asking for additional information and I was contacted by a local sales rep. The installation experience was seamless. I just marked a spot on the floor in the utility room and said, "I want it here." They showed up while I was at work and installed it right where I wanted it, and everything works just fine. I have referred one of my neighbors to the sales rep that I worked with.

I needed a water system, and my Kinetico water system seems great. I don’t get that white film anymore. It’s soft water. It’s not hard water. So, it takes a little bit to get cleaned up. But everything is great. I appreciate it.

I bought the property 11 years ago and the Kinetico system was already in there when I purchased it. Two years ago there was a problem with it and it developed a leak. Superior Water & Air came over and they ended up talking me into updating it with a better system. Now it’s pretty much maintenance-free and I haven’t had any issues with it.

Our water softener broke. Setting up an appointment with Kinetico was great. They were very easy-going. We purchased a water softener and it came in quickly, and it has worked great. I would tell my friends that Kinetico works great for us.

My previous system was a Kinetico, and I replaced it with a newer version. The replacement was on time and easily scheduled. They showed up on time as well, and it wasn’t a problem. Overall, good experience.

I’ve known about Kinetico for years. We just built a new home and we needed a system. And so, I got a hold of Kinetico and ended up buying one of their systems. Their customer service reps were superstars. I got the system installed, and the sale was pleasant and wasn’t pushy. I ended up buying a couple extra things to make sure I had a complete system. And so, the whole experience was great.

We had a Kinetico system about 40 years ago and we had a positive experience. Now that we've got another home, and needed soft water, we decided to go with them. With the Kinetico, I do not have to haul the bags downstairs and fill it as many times as I used to have when I had the previous types of water softeners as far as the salt goes.

I have well water and it has a lot of minerals. When I was at a county fair, Kinetico had a booth there. I went over and talked to the gentleman and somebody came out to the house and hooked up the water softener system. The rep who came out was very good. He did his job and he wasn't very long. My water smell less now. There was a sulfur smell, but I don't smell it anymore. Kinetico is a good system. I'm pleased with it.

We looked for water systems on the internet. Kinetico was the strongest and closest, and we purchased their water filtration system, the reverse osmosis for drinking water. I have a large home and the water pressure that's at my house is insufficient, so I asked for booster pump. To date, I'm still dealing with them on that. I'm not happy with their service. They're not very good. I have a home up north, so I'm not here all the time. I'm still trying to deal with them from the distance and setting up appointments, and getting the same service person hasn't been easy. They send out different person every time. It seems like they have never installed a booster pump before. It ended up failing a couple of months ago, with water pouring everywhere. They sent somebody over with the pump, but it was not installed before while I wasn't here.

Kinetico is great. The previous water softener system that I had stopped working, so I had it looked at. And unfortunately, it could not be repaired. It was too cost-prohibitive. So, I called a friend of mine who owns a local business in our area that installs water softeners. The salesman, Mike, came over and checked our old system to see whether it was working or not. And he was talking about the grains of hardness that we had in our water and then he talked to me about what the new system would provide us. He was great. The techs that came in to install the system wore booties so they did not tracked any dirt through my house. They were professional. They showed up on time. They cleaned up their mess when they removed the old system. And they installed the new one, and it’s been great. It’s been working ever since, and I haven't had any issues.

The water was tested initially before we moved into the house. It was a little hard so we wanted to make sure it was not like that at all. We bought a Kinetico PS 1054 pump from a water filtration company here. I told them once to come to test but they never came. The product's pretty good, otherwise.

I like to have filtered drinking water. I’ve had reverse osmosis filters before and I think it’s similar to Kinetico. They removed a lot of bad stuff which is good. The vendor that I use from the water filtration company comes when things needed replacement like filters. Overall, I’m very satisfied.

We have a well and we had an issue with hardness in our water. When we were at the Dutchess County Fair, a company called Water Source had a booth set up. We started engaging them in conversation about the hard water, and he led me from there. The company that we dealt with was very good and their reps were knowledgeable and trustworthy. They were very accommodating and very informative too, and they weren't pushy at all. The man came out and tested our drinking water, and we decided to go with the Kinetco water filtration system for all of our water. We have a faucet in our sink and it also connects to our water and ice maker for our refrigerator. The installation team was fine. We showed them where the basement was and what needed to be hooked up. We used to buy bottled water all the time and now we don't. All of our drinking and cooking water is now filtered, as well as our ice cubes, laundry and showers.

There was a Culligan inside the house. And the Culligan person came and they gave me a really bad deal. So, I went and researched which system was the best, and it came out that the Kinetico was the best one. The company that came and installed it did a water test before. The installation was good. They came and installed it within two hours. Kinetico had a really good warranty and something about the ease of maintenance. There's no electricity usage. Basically, you set it and forget it kinda. I got the system as a continuation of having soft water.

Our water in the area that we're in is very hard. The hardness level is high and it's highly chlorinated. I was buying bottled water and cooking with it and drinking it. And I would never shower here in the house, there was a second home at the time. I felt so strongly about putting in a water treatment system. I was doing some research online and saw that Kinetico is working with the system that has no electrical components, the way that it works. That and with testimonials, I thought it was very high in product. It was a little pricey compared to some of the other products out there but I felt like it was a good long-term investment and we could buy it outright without any problem.

Going back years, we had a Culligan system and between the pipes rattling and the timer and everything else, we didn't like the system. So I talked to one of my friends in the biology department at school whose husband is a contractor and big builder and she said that he only uses Kinetico in his homes. We tried it and we have been satisfied ever since. We had them many years ago at a home on First Avenue up until the time we lost it in the flood.

We're health-conscious. So, we worry about additives and the PH of the water and about impurities in the water system and the drinking water. So, we're in tune with the issues of trying to get the most healthful environment that we can get. I have a relative who has a Kinetico system in her house. Setting up our appointment with Kinetico was ideal. They came and tested the water before they put in the system. We got a filtration system and since then, the drinking water tastes different, tastes better, and we're comfortable with it because we assume that all the other good stuff is happening too. I just wish I knew somebody out in rural Pennsylvania, where my summerhouse is, who handled the Kinetico system.

I bought a home, and a Kinetico system was already installed here. They've updated the system. They serviced the system, and they added an additional water filter system at the sink. Before, our water was really not drinkable and now, it is. There were no issues setting up appointments with Kinetico. They sent someone out pretty much right away. The only thing is that they offered to deliver bags of salt to you without informing you that their markup on the salt is like 400%, which I figured out the hard way. They should be transparent about what the markup is on the salt. Kinetico is not cheap, but for us, we're on well water, we have to have a system like this, and they seem to be good providers, too.

When we moved into the house, it had an older system and it was leaking and should have been replaced before we bought the house. And so, we called the people that had put the prior system in and they suggested Kinetico. We had one issue, but they came out for it. In one of the two tanks, the top piece wasn't something that they put together. It sprung a leak sometime in the last four months. They came out and swapped it out, and it's been fine since then. They said it felt like it was a manufacturing defect, but they had never seen that happen before. So, they were gonna reach out to Kinetico and deal with that, so we didn't have to have any kind of interaction. Also, because of the softener, there's so much salt in the water and we don't normally drink it. We are gonna have to get them to deal with some of that salt. Everything else has been perfectly fine.

I have been a long time leasee of their water softener. Roughly 6 months ago their system failed and over a period of time caused substantial damage to my home. My built in refrigerator failed, my plumbing completely clogged to the point that the water ran at a trickle, my water usage increased dynamically. I had to hire a professional to search for leaks. When I finally figured out it was the water softener I contacted them. Their first reaction was that I had not paid the bill for the lease which was incorrect. I had to fight with them to service the water softener. It took several visits to get my water functioning properly and my pool cleared out. I found out that they were supposed to service the water softener yearly but I can't remember anyone coming over the past years. They also agreed to compensated my for my losses. To be frank they have been avoiding me. Don't use them.