Kinetico Water Systems Reviews

The reps that installed my Kinetico system did a great job. Since having it, the taste of the water is way better.

The Kinetico system works fine. You don't taste anything when you drink the Kinetico water.

I have a Kinetico water softener and I also have the drinking water system. The system is very simple, you just put salt in the tank when it needs to be replaced.

I like the excellent reviews of Kinetico and the fact that it does not use any electricity and has two tanks. It’s more environmentally sound by not backflushing on a timer, only backflushing when it's needed. The installers were also remarkably good. The price was high but acceptable. They were exceedingly professional and did everything properly. There were no leaks. It all went very well. Kinetico also makes much higher quality products than Culligan. You will not be disappointed with choosing Kinetico.

The installation of our Kinetico took half a day. It was not complicated. But there were some guys that were being trained. So that process didn't go as smoothly. They probably weren't as clean as they should have been. But I'd recommend Kinetico. The hardness of our water was gone and the smell was gone, too.

Good Water installed our Kinetico system. However, the person who installed it made some mistakes and caused a lot of water damage. But as far as the system, we got an under-sink water system and it is very good.

We've had the Kinetico system for four years now. That's the only water I drink and use for cooking. I wanted it so much that we even put the spigot in the kitchen for drinking water. So they hooked it up to my refrigerator. If I want water out of the refrigerator or against it, it's filtered. Then it's also filtered to the sink. It was a little more complicated for them to hook it up that way. But that's what I wanted. So that was what they did.

Your business model is terrible for the end user. Dealers in Houston are terrible. Infinity Installed system incorrectly. During a warranty repair this was identified. Replacing an in warranty broken bypass valve the attempted to remove it and install cheap ball valves. Warranty is to replace with same or better parts. This is theft. Had I not caught them they would have done this. Not until I showed them the warranty paperwork did they put in the correct parts. The other dealer in Houston will not come to North Houston. So your end users are stuck with Infinity. We have 2 of these systems. I also have referred this to a local friend who installed this system. I can no longer recommend this product or your company.

Setting up our appointment with Kinetico was very well done and the rep was good. I’ve been working with them to have a yearly inspection. Plus, there was an issue with a valve that, when the system would activate, it would hum and vibrate. The reps were able to figure out what that was. But it took quite a number of trips to figure it out because it didn't happen all the time. We were using the water and it would hum and you could hear it all through the house. Then, it would subside. We recorded the noise and sent it to them and that helped in isolating the issue. The reps found out that something was improperly installed when it was done in October 2019. The installation team was good but the guy was supposed to leave an owner's manual or get us one and he didn't. I had to go online and get it. But other than that, they did a good job troubleshooting that problem.

I've had three Kinetico systems in the past. I'm working on my fourth installation for the treatment system to provide the best water in my house.

I have the Kinetico water softener and reverse osmosis system. The water is nice to wash clothes and take showers with. The soft water gives a little bit more suds when washing hair and it doesn't leave the skin feeling dry. Also, with reverse osmosis, it’s really good drinking water without having to purchase bottled water. It saves money in that regard but there are expenses for upkeeping it. There are some intricate filters that have to be changed one to two times a year.

Our experience wasn't great with Kinetico. We had to have them come back several times over a year and a half. Kinetico RO is still intact and still working pretty decent. But we probably need to get some new filters. But our Kinetico contact moved on to his own system and the company got sold locally to somebody else. So I don't know where we stand.

I've had Kinetico for five years now. First of all, I've got a carbon filter on my entire water system. Subsequently to that, a year later, I bought a soft water system. The Kinetico rep was excellent. His first name is Troy. He was a nice guy and explained everything to me. We had a leak, and he came back on a Saturday and fixed it right away. I was impressed with that. As far as the carbon filter goes, it's hard to notice a difference. But we didn't have any cloudiness in the water. You also didn't taste anything and that didn't take that long. Then, the soft water was almost immediate. I'd recommend Kinetico.

I've used Kinetico for several years. It's a good system. Troy and the crew have been pleasant to work with. I would recommend them.

The system worked well. We got a whole house system in addition to the drinking water system. We had top satisfaction. We were experiencing some mineral staining in the tubs and the toilets, and that completely went away. We had to change the filter, and that varied based on the variations that we experienced in our well.

Some of our maintenance issues have decreased compared to our old water. So the system must be working okay. But my biggest complaint is the salt. Somehow it turns into one big rock in a tank and we're constantly having to do maintenance on it.

It's a good system. It’s worth doing because it will increase your health. I've noticed that I get better water. The water tastes better and it doesn’t have minerals in there that can make you feel bad. The upkeep of the system is really easy. I just add a little bit of rock salt once every two months.

I got Kinetico back when I bought my home from the neighborhood association. The home had a water softener in it. The water was soft but they tested the water. They had this drinking water, and all of it was hooked in together, and the drinking water was no good. I ain't satisfied with the payment plan, though. I've been paying for it for five years. The system cost me $5,000 and they say I still owe 3,500. I don't get it.

I'm not really happy with Kinetico and I never have been. I don't like the way it works. It makes a lot of noise. It uses a lot of water. It's running half the time. Then nobody ever calls to make sure that I have enough salt.

In my first home in Rockford, I did my research about water softeners and systems for reverse osmosis and I came across Kinetico. I liked the fact that it did not require any electricity and that it was highly effective. There was a price that you have to pay extra but the system worked like a charm. It was worth it and I'm highly satisfied.

We've had two Kinetico systems. The first one was replaced. With Kinetico, I don't have hard water now. Sometimes the system has to be cleaned out or it stops using salt but the upkeep has been easy.

Our Kinetico water system was installed four years ago, and any time we have issues, they come out and fix them, ‘cause we rent it. It cycles through itself and it’s maintenance-free. Our water tastes good. It doesn't have any weird taste to it, and it's nice and clear. Our toilets are clean and clear too. I would tell friends that they should stop shopping around and just to go with Kinetico because it's very reliable.

The vendor has been responsive but I'm not happy with the Kinetico system. Always, after it charges, we get a saline taste in the water. They've been out here three times, made adjustments, thought it was fine but they can't seem to fix it. I'm tired of calling and having them out here. My recourse will be to replace it with a different product in the next few years.

We had purchased an RO system in Rockford so we already knew we wanted an RO system here. We like the RO system and the water softener. They do a good job. We would recommend Kinetico.

We have a 20-foot well that we didn't use anymore where it’s right in the backyard. They filled it up and put extra dirt on top. If it's settled, it has dirt to take care of it. However, that mound of dirt is not settling very fast. I'm wondering if we should start leveling it out or not. Other than that, I'm happy with the system. I'd highly recommend Kinetico.

The installation team was good. I've had Kinetico for years, and our water is softer.

My experience with the Kinetico rep was good, and I'm happy with the system. The upkeep is minimal, and our water’s a lot better now. It's easier on our appliances, shower and faucets. Also, when the reverse osmosis had a manifold go bad, they fixed it.

The installation team was fantastic. We have had Kinetico in the last four houses we've owned, and we've always loved their product. So every time we have bought a new house, we've put Kinetico in.

The people from Mohr Soft Water here in Red Bud, Illinois have a good reputation for the products that they sell and they recommended Kinetico. Red Bud, Illinois is notorious for having subpar water. We got the whole shebang from Kinetico. We have the drinking water carbon filter business and the whole house water softener treatment system. Our water is clean now that we have Kinetico. It doesn't have an odor. It's just what you want. It's soft. Previously, we had a system that took electricity from the whole house system. The Kinetico system does not use electricity, which is a plus.

Working with Kinetico went pretty well. My only complaint with them would be that for a while, the filtration cartridges were hard to come by. If someone was to ask me what I thought about the system, it's great. The only thing is that the filtration cartridges are fairly overpriced.

Our Kinetico system keeps everything a lot cleaner. The water is usable now to where before, it wasn't and you can drink it now. The upkeep of the system has been really simple. My nine-year-old daughter could do it. We keep the salt in the system and change filters. The salt depends on the water usage, and we change the filter once a month.

Kinetico's customer service is very nice and they’re right on the ball. They do everything they can for you. I have to drink an awful lot of water because I have kidney problems. So, I love my Kinetico. I wouldn't be without it and I just had a new one put in the garage. I feel safe when I can drink my water. I had the system serviced every year for a long time and the guy who owned Kinetico here in St. George came and told me that I don't use water for cooking and I don't have a house full of people, so I only need to change the filters for the one in the kitchen every two years, which was very good of him because he was honest. He could have said that I need it serviced every year and charge me to do nothing.

When they tested our water, they said it had such high levels of both sulfur and iron. When you first turned the faucet on, it smelled like rotten eggs in the whole house. But that's been gone ever since the Kinetico system was installed. The best part of the system is it's maintenance free. You put some salt in it and it's good to go.

I'm happy with Kinetico. Working with their team was good. The installation went smoothly and the system works well. It's efficient. It doesn't use a lot of salt and it does what it's supposed to. So, I like it.

Tony, the rep, was a great person to interact with. My regular water smells horrible but I didn't buy a whole system from Kinetico. I just bought an under the sink one. I wouldn't drink any water out of my faucet but my drinking water that comes out of its own little tap is phenomenal.

Dealing with the reps from Kinetico was very good. I purchased the water softener and the water purifier under the sink for drinking water. Since then, the water tastes better especially for the drinking part, and you have soft water on your skin. The upkeep of the system is easy, just adding in the salt. I would recommend Kinetico. It’s a good system.

The system has been working fine. I just add salt when it needs it. It uses salt as you use water. It doesn't continually soften.

The water is really hard. We were changing fixtures all the time. Everything turns orange. With Kinetico, I like that you don't have to plug in the system. It's metered but mechanically. It's pretty low maintenance. You just add salt and it goes. It takes a lot of water to clean the brine tank. But the system is not doing what it used to do because now I noticed that the orange is starting to come back. The reps were knowledgeable and friendly. Anytime I have an issue, they've tried to help me, but it doesn't seem to work.

They're all wonderful people. They were here a few months ago working on the system and they changed a valve. Once a year, they change the filter on it. The system is doing fine.

I'm on rural water now, but I still use Kinetico's filter deal. I got real good results from what I'm using. I get mine at Steven Fargo and I call him when I need filters. I had trouble here last year. Something wasn't working right. It was leaking. So he sent me the part and he never charged me for it.

I got an RO system for my house. We do an annual inspection on the water system. We pay an annual fee. And every April, Kinetico comes out and does a water test to make sure everything's working like it's supposed to, repair anything that's broken, and replace filters.

We're happy with Kinetico water softener. I like that it just leverages the kinetic energy of the water pressure, and it works nice. I'm good to go with the water.

I like the Kinetico okay. There were a lot of differences in the water.

Good installation and service.

This is the second house that I've had a Kinetico in. When I first moved here to Fargo, I was getting a water softener. When I had the water softener in my last house, I naturally picked the Kinetico for this house. The same guy installed both of them. It went great. If I got another water softener, it would be a Kinetico. They're reliable. They use less salt.

I have terrible water. It's rusty and hard. Since I got Kinetico, when the water comes out, it's not rusty and hard anymore. I'm happy with the system and I've told other people about it.

I've got a water softener system and an iron removal system from Kinetco. They don't require a lot of maintenance on anybody's part and I like that. There was initially a problem with the iron filter but the engineers looked at the issue, designed a new spring, and fixed it. So, they're very responsive. I built the house in '96 and there's a well. I was concerned about getting 88 parts per million of iron but with my Kinetico system, I have zero parts per million iron right now. So, it works great.

I got the water softener system from Kinetico and things worked great with them.

I looked at Kinetico, went to the home show, walked up to a guy and said, "Hey, I've done my research, I want you to install a system. This is gonna be the easiest sale ever. Ours is 20 years old. It's gotta go. Drinking water system softener." He said, "I will call you," he showed up and it has been good. The water quality is good. I've just been noticing our shower heads are getting scaly. Against my better judgment, he said, "I don't think we need to do a water test because I just did one down the road about five miles." But there's something going on and it needs a tweak to run it a little more often per gallon. And our water was different. I was about to get on the app and shoot him a message to see if he could come out and test my water because we never tested it just to see if I'm a little harder than what was preset on the unit and get that dialed in.

I got a water softener and an iron remover from Kinetico. I work with them every year. I'm very happy with everything.

We purchased a system, and installation was very easy. They sent a technician to the house and they took care of it all. I like that it's self-powered so you don't have to have electricity to the system, and it softens the water. My wife's skin is very dry, so she has soft water. We got the system that has no downtime to it, because it has two processing tanks. It would swap over whenever the other one is rinsing. It's a great system, and I will always have a Kinetico in whatever houses I own. We've had a system for so long, I don't know what it's like to live without one. We feel cleaner, and our clothes are cleaner coming out of the washer. We don't get any calcium buildup on our showerhead or any of our faucets anymore. Those are the main things.

All has been excellent with Kinetico. We did the water softener with the reverse osmosis and now, I can drink the water without having to buy bottled water. I prefer soft water for bathing, laundering and drinking. I like the convenience of buying the salt and any replacements as well as people answering your questions about filter changes. The customer service has been excellent.

We've had several Kinetico products, and we keep buying them. It’s a good service. The techs show up when they say they would, and they do their testing. It’s great. The last one we purchased was a unit for a 4,000 square-foot home, under air, in Guilford Connecticut. And we have two filtration systems under the sink. There’s one for the house, which is based on a sodium ion exchange. It seemed to make a lot of sense that we didn’t waste a lot of salt, and we didn't have periods of time where we wished we had soft water. And they never break. They just do their job. I love it. It’s a great system and worth every penny. But I wish it wasn't so expensive. We're having another house built in Florida so we talked to somebody down there. That would be a whole house RO system that would cover six different outlets in the house.

Kinetico has been good. We have the reverse osmosis water filtration system installed and they were courteous. It wasn't a huge system this time like some of the ones we put in but it went well.

I liked the people who came and brought the system because they showed us things about it. I had to call one time about something and the reps were so nice about it. I would recommend Kinetico. It makes you feel secure that you're not drinking something that will make you sick.

The rep did a really good job of explaining everything and showing us what the difference would be and how everything worked. It's been over two years since we got a Kinetico system installed and we wouldn’t have anything else. It’s amazing. My wife says it makes better tea and coffee, and our ice cubes are amazing too. We're very happy with it. We also got a coupon for free filters for one time after our two years was up, and I have used those.

I used to use a Culligan and there was a regeneration process on it and it only had one tank. Kinetico is nice and runs off two tanks. So once the tank is generating, the other one is in service.

I got a black, dual-tank water softener from Kinetico. I also had the three cartridge RO unit. I can get my wife to drink water now since having the system, which is important. The water’s much softer. It's easier to wash our hair. The dishes come out cleaner. There's no water staining on them. Kinetico is a great water softener. It doesn't require electricity to use. It’s all mechanical. It's very easy to maintain. It's self-cleaning. I definitely recommend it.

After finding out from a local tech that our water softener (gearbox) was defective the entire 2.5 years we had it and was dumping the nasty cleaning water into our drinking system, I contacted Kinetico to express my frustrations. In return I got an explanation that each unit is quality tested before shipment and no apologies/concerns. The only thing they offered was to contact the installer about the problem but that was a useless gesture since it was a factory defect. Zero accountability. This is not how you should treat your customers.

So far, our Kinetico experience has been great. The product works.

I got the Kinetico softener and later, the RO. I love drinking the RO water. The software is taking care of our water concerns. Our water feels different. It's clean, and it stops the rust. I put salt in it and change the filter, and call people out for maintenance. The system is very good. I would recommend others to get it.

Kinetico's initial explanation of what was going on was really helpful. They educated the consumer, which is something we really tried to do in our businesses. The product has done a good job. We do save money on salt because it does not use up salt very quickly, which is good. That's been effective as far as helping us to save on our budget. It's just we live in an older house and I do think that there's some residue and stuff inside of our pipes that keep it from making our water rust-free. It is a little bit frustrating given the price of the system. Our water's much better, but it's not by any means perfect. So, it would have been good if they gave an explanation of what are some of the issues that may not be resolved with the system. That way, there'd be a little bit of a clearer understanding.

Many, many years ago, I had a bad experience with Kinetico and I said I would never use them again. But I wanted to put a reverse osmosis system in my home and I didn't know who else to call. So I went with them because there aren't a lot of businesses to choose from in this community. As the RO system goes, I'm happy with it. I have noticed a positive change with my water.

We never had any problems with our Kinetico water softener.

All my three daughters had Kinetico water softeners, and all of them were very happy with the product. I also got one and it seems to get the iron out of my water. Now, I'm happy with that. I've called with questions, and they've always answered. So, I've been happy with that, too. The service is good.

We have the dual-tank water softener and the RO system from Kinetico. It’s been good and easy to use. The quality is perfect. I recommend it to everybody.

My experience was good. The guy knew what he was talking about, and when he got the system ordered, it didn't take long to put it in. It's been three years since I've had the system, and there are no rusting nuts around the sinks in different areas. I also like that the system doesn't use the salt that some cheaper brands of softeners use.

We've had our Kinetico for three years. When we started working with them, it was very quick and seamless. I would recommend them. Having the system, we have clean water. We have filtered water that we drink. There's no more rusting tubes in our bathroom.

We wanted a quality water system, we got it, and now I don't have to worry about it. I get my salt at the store, so that's a regular routine. And when I change the filters on the drinking water, I would have the reps assist me. They're good here. It's seamless. It's worth the investment.

We noticed that the soap comes off easier. Our coffee pot doesn't get the hard water stain. And we don't get that buildup around the water faucets and don't have spots on glasses.

We would see buildup on the plates. We had a system there already, a different brand, but it wasn't working. With Kinetico, we now don't have buildup. Also, anything I've asked for, the reps have been good.

Everybody was nice and courteous. I had the water softener and the mineral filter put in. Now I don't have the iron in my water.

It's a good system. I don't have any issues with it. It's been functioning for five years. Our water is a little less rusty now, but it's still quite a bit rough.

These Costco guys are a straight 3000$ rip off. You can get the product for much cheaper outside of Costco. I contacted local deal for much better price. Local dealer did not charge extra for bypassing, or drilling countertop, or fridge connection.

I've used other systems and I didn't like them. The ones that you buy and do it yourself, I just can't figure out how to program them. But when Kinetico came in, they programmed them all. If I have an issue, they come and take care of it. It's all been great.

The water softener is worth having. It seemed reasonable to me, not having to have electricity to the water softener. It runs when it needs to and doesn't affect anything else I'm doing. The installers had to come back, because one line blew up and caused a leak. We had a water problem. After that, it was fine. The hardest part for me is changing the filter, the way they had them on it. But we have used a lot less salt. And it seems to do the job fine.

Our Kinetico system has been a reliable system. It's low maintenance. We add salt and we don't have to do much more. It does its job of softening our water. My skin is less itchy and less dry.

It worked out well to not have the electric system. Having Kinetico mechanical-driven is very attractive to me. I enjoy it. It's been low maintenance, which is nice. It's been food for a long time. However, if my father's coming to visit me, he always tells me I need to put salt in. I am thinking about calling to make sure because I am hearing a lot of water running.

Dave, the salesman from Kinetico, took care of everything and did a wonderful job. We looked at another competitive product but we went with Dave primarily because we liked him. He was knowledgeable and understood our conditions, and he knew that he could fix them and laid it all out. He was very good at what he does. He was very optimistic and he was very much a "Let's make sure I can help you get it done" kind of guy. And we got it done. The installation went well and all the techs were always great. We did the kitchen filter and a unit down in the basement, which took them a couple of hours.

Kinetico softened my water. I’ve had their system for five years, and I maintain it once a year. Customer service seems fine, and I would tell people to strongly consider it. It’s expensive but worth the consideration.

Kinetico refuses to sell to the public in the US and the service companies charge anywhere from $150-$200 for a service call (at least in my area). Then on top of that my filters are another $300. The installer and salesperson will never tell you this. We are a family of 5, so we typically go through 500 gallons every 4 months. This system is costing me nearly $1500 a year to operate, I also have an r/O system in front of the K5, so I also have salt cost on top of this. I would never recommend a Kinetico system based on the operating cost alone. I will also say that the local installer for me also caused me more than a few issues. As soon as I have the money saved up I will rip this system out and replace it with another brand who does not use proprietary hardware.

I always had a water filtration system growing up. When we lived in apartments, we couldn't have them so my laundry and my body were just yucky. The water filtration system was one of the very first things we did when we bought our house. Not quite a year after we moved in, we got the reverse osmosis because we were doing a Britta thing and it was so dumb because it was like pour-it-and-fill-her thing then the next day, it was empty. We were spending a lot of money.

They recommended the iron filter to help alleviate iron in the water in our area. The product works great. Everybody that I've worked with was great. They're helpful, patient and they answered all my questions. Our water has been great.

The system seems to be working well. But there continues to be problems with getting some of the contaminants out as it is the water in the area that is very unclear. So, I'm not always pleased when I turn on the shower and I still have the smell of our rotting eggs. We've put in those filters, but it didn't make any difference. But the service was fine.

The installation was good. We like that the system works well. The water doesn't have an odor anymore and things aren't getting stained.

Everything was smooth with the sales rep from Kinetico and I got the maintenance set up. I'm on a regular maintenance plan, so the techs come out here frequently and change filters and fill up stuff. Since having the system installed, there’s a night-and-day difference. It does what it's supposed to do and it works. It is what is advertised and I've been pleased.

I had a five-area RO system, reverse osmosis system installed by Kinetico. The water tastes a lot better now. I'm highly satisfied.

My husband adds salt every three months to the system. The water still leaves some rings in our stools, but not like it was before when it was hard, had rust and stunk.

The service has been pretty good. They're accommodating, timing is good, and when the technicians get here, they're knowledgeable. We got Kinetico in two locations, and one works good, while the other not so great. It comes and goes, but maybe it wasn't built big enough to handle the supply at times. Overall, it's an expensive product and for a residential property, it would be worth it, but for commercial ones, it seems lacking a bit.

We got a softener with an input filter and a reverse osmosis system and the sales reps were fine. This stuff is way overpriced though. I'm not at all that excited about the system because it's doing a job that doesn't need to be done. I had no problem with our water, but my wife decided to be a health nut and didn't want to have anything that might potentially be bad. Now, I noticed my back was itching an awful lot, because she was putting too much detergent in the washing machine with that soft water.

We had to buy the system through Home Depot and I had all the money, but I decided to do the payments. Home Depot’s process was interest free, and they didn’t let me know when that ended. I ended up paying all the interest on top of it all, and I was not a happy camper ‘cause if I would have known that, I would have paid it off quicker. I was charged more and that was a very bad taste in my mouth. I was not pleased. Other than that, Kinetico is good. We have really bad water. I have really sensitive skin, and my body just itched from the water. The water is a lot better since I put the system in than it was before, and at least we have drinking water now, too. We just add salt to the system when we’re out of salt then the periodic scheduled visits are done. That's really sweet. They reinstalled it a long time ago too.

I got the softener system from Kinetico with a reverse osmosis filter. The installers showed up, they put it in, and it works fine. Our water has better taste, and the cat no longer gets as sickly as he did. Overall, I like the product and the people who put it in.

I got Kinetico 'cause I've heard they're very good, and our experience has been very good. The water quality is much better. The system also doesn't consume a lot of salt for doing the job and it takes care of itself. I would highly recommend it. They're expensive. I was surprised my wife went for it 'cause I wouldn't, but she wanted it. We spent the money and did it. Now I'm glad I did.

I got the water filtration system from Kinetico. The installation was great. It's improved our water quality. We really enjoy it.

I love Kinetico. It's good. I had the salt monitor installed a few weeks ago, and it appears to be functioning normally.

At first, the installation of our Kinetico system wasn't bad. The second time that they came back to add some stuff, it seemed like it took forever, but it wasn't really their problem. It was back when COVID hit and parts were starting to get backed up. After having the Kinetico system installed, I didn't use as much detergent in my washing machine, and the water was softer as far as doing my hair. It made it a lot better. We don't have the system anymore since we sold our place.

The Kinetico rep was really wonderful. The installation was fine, too. The water filtration system works really well. I don't use much laundry detergent or dishwasher detergent. Having reverse osmosis water has been really a healthy thing to have.

I am on a water source heat pump and I am on a well. My water is so hard that the hot water heater kept getting impacted very often. When the guys from Kinetico came to do the sales pitch, they were very convincing. They did testing up to one side and down the other and explained things to me. Since I was really tired of buying a hot water heater every two and a half years, it seemed like something to give a whirl. We've got all this water source, heat and air in our basement. There's a lot of plumbing down there already. They had to figure out how to correctly have the two systems work together and they did. But it was not a straight shot on this one. This one was tricky. But they were very good. I also liked the last guy who came to do my yearly thing.

I like Kinetico. They follow up and they have excellent customer service. There was a couple of snafus, but it all got fixed. It was a medium problem and as soon as I brought it to their attention, it was cleared right up.

I like that Kinetico systems don't require any electricity. That was really nice. They also don't fill you with salt either. We have the water softener and it's just the right amount of salt. It's smooth water and it works. In terms of customer satisfaction and experience, that's all been great. Fast, friendly, kind service and always willing to talk and give quotes for different things.

I love Kinetico. I own three systems. I like the fact that I don't have to have electricity to run it. And where I live, the power goes out quite often. My guy has my garage code. He comes in, puts salt in, makes sure that I'm taken care of. It's wonderful. My water is softer and the systems help keep the magnesium down. Use Kinetico.

We're very happy with the Kinetico system. Hard water has high mineral content. Now, it all disappears. I've had very, very little problems with it, but if I have any concerns, they jump right on it. Their customer service has also been outstanding.

I've had a Kinetico system for almost 23 years. The first system I got was in Texas and it was a great system. It was very expensive, but it was so good, we ended up buying another one five years ago. What a water softener system is supposed to do, it did it perfectly. I love the Kinetico system because it's a wireless system. It doesn't use any electricity. Their customer service was also good. I had to change some of the rejuvenation timing plates and they sent them in the mail promptly. I recommend them.

Their customer service has been good. They take care of everything. The system also works well. However, it's a constant battle dealing with tannins. My water is still a little green. I think it has to do with balancing it. Otherwise, the Kinetico system is handy and it does the job.

I would recommend Kinetico myself. It's been a while since we got the system, but we still like it. It's simple to maintain, and our water's a lot softer. They've also been very good about delivering salt, and the reps have been very good.

We had single tank system and we had some complaints about that. So they switched us to the dual tank system and that seemed to alleviate some of the problems. Although we have been somewhat satisfied, our water has never been as soft as it was with the previous manufacturer. It's much softer than it would be without a softener, but it's not as soft. The required maintenance of the system has been very low. Although, we stopped calling about the water not quite as soft because they came a couple of times and it never improved. So I just came to the realization that this is as soft as it gets with this system. I can live with it, although it ticks me off a little bit about water spots because I've always felt with a water softener, I shouldn't have to hand dry my dishes to keep the spots off. But the dependability of the Kinetico system is excellent.

The Kinetico is a great product and we really love it. Clark with Morehead City franchise is the guy who services ours and he has been working with us for 15 years. He has always been so good to us.

Customer service has been very good. If we have any problems, they come out. The water softener has been fine. Kinetico has been good to us.

I have the whole Kinetico system plus reverse osmosis drinking water. I like it so far. The installers were very professional at what they did. They had it done in just a few hours.

The guy that we dealt with was a good salesman. But he doesn't come and clean my filters too often. Kinetico should show everybody how to clean their filters or offer to clean them. They shouldn't sell us new filters all the time if we don't need them. One of their guys showed me how to clean it and I cleaned them and got a couple of extras. My water has been fine as long as I don't let the salt run out, and the system doesn't use much salt. I really appreciate that. Kinetico was a little too expensive compared to others, but it's okay if I'm going to live here a long time.

They were very helpful and professional. They came when they said they would. We've since had them come back and adjust the settings because we have since gone on a county water system. They were very pleasant to deal with and have helped us since then. The system makes a huge difference.

Since getting the system, the water has been softened and it's slippery when you shower. Also, the drinker water for the coffee and ice cubes is fine. It's a good system and our local Kinetico company's very professional. We rent the house on VRBO and the people coming in there are enjoying the features that we purchased.

They've been very good at helping us with our filters, delivering salt, and being available when we have questions. But six months after we had our system put in, we found out that the techs didn't route it properly. And so, our hose bibbs were also filtered water and we went through stuff faster. We had our plumber redo the work that Kinetico did and let management know and told them how much the bill was. They gave us salt to pay for the plumbing. It was $180 worth of salt. That was nice because they didn't have to do that. It was nice that they were able to work out a deal with us.

Kinetico does an amazing job because, without the system, everything turns orange and has an egg smell. With the system, our water feels great. I can most definitely tell when we're running low on salt. There's a huge difference in the quality of water. I'm happy with the product. Their service has also been great.

I'm completely satisfied with Kinetico. Since having it, I use the water to make my coffee in the home. The fellas that come out here have also been really nice.

The Kinetico sales guy explained the system well. The limited amount of salt that you'd have to use to take care of my problem, he guaranteed it. The water smelled like metal. I had a ton of iron in it. Now, I drink the water. One time, we had a freeze. One of the tanks split during the freeze outside. It was in a pump house type thing. I called Kinetico and they came down. We split the difference on the tank because it was expensive. They've been very good. I don't have them do salt delivery or service. But I know that if I call them, they're really quick to respond. I've recommended Kinetico.

We're perfectly satisfied with the system of Kinetico. The system has worked perfectly. However, it costs a fortune to get started, $4,000. As for the upkeep, we don’t do anything. Their rep, Clint, puts the salt in the vat and he does a good job.

The installers did a good job. The only issue I have is that we got a filter system on it and it should have been more permanent. But it's hanging off the side. When I try to turn the filter cartridges off to change the cartridge, all the connections spin so I'm constantly getting things back together. I also have to constantly putty things up so they don't leak.

We get a lot of follow-ups with Kinetico. I have to call when I want something, though. I was with Culligan before. Culligan would come and check the salt every now and then. This guy just calls me and asks me if I need any. Then I have to go check it and he brings it and drops it off at the house. But other than that, it’s okay.

I love our Kinetico system and I love their service. They’re great. When we bought the house, we had very hard water. A lot of the plumbing fixtures were calcified. Our young children were getting rashes from the water. One of the big reasons we went with Kinetico was that it doesn't need to be powered by electricity. That was a big plus. All problems have been solved since Kinetico was installed. No issues with our kids anymore. Everything cleared up. It's better for our appliances too.

I've had four systems. I've moved around a bit, and every time I moved to a new house, I get a new system. I don't have to buy bottled water because I have the water filtration and the water softener/filter. I've had everything with Kinetico and they all have been very good. Their team also goes out of their way to help and they’re great.

Kinetico is worth it. It's a lot better water quality. Their customer service was also good.

I reached out to Kinetico and told them that I was interested in getting some information on the product. They sent a rep out a couple of days later. The rep went over everything with me, and then I settled on the products that I wanted to buy. They had it installed within three weeks. I did a home water system for hard water, a water softener for the whole house. I also got a unit that removes all the chlorine from the city water for the whole house. I purchased a K5 water filtration system for drinking water in the kitchen sink.

We thought when they installed our Kinetico system, we would be rid of getting mold. But our toilet bowl gets rings. When we had the water checked, it was okay. So it's a matter of us doing what we are supposed to do. In terms of their service, they come out and are very prompt.

I purchased a water treatment system from Kinetico several years ago. When we got it installed, I just made a call then they came out within a couple of days and did a chemical check on the water. We talked about different systems that would fit our need, and my wife and I decided on what we wanted, and they came in and installed it relatively quickly. The system we have has an ion exchange, a water softener, and a resin filter. We can tell a difference in our water. We had iron in the water, and we're not getting a staining issue. My water was also fairly hard, and the softener has helped with that.

The installation was easy and they took care of everything. I like the RO system because it purifies the water. But we're more disappointed in the water softener because with the previous electric brand we had, we could adjust the salt level so that the water could be softer. The Kinetico is just a one-size-fits-all. We wish that we had that ability.

Installation went great, and I've had zero problems with Kinetico or the people. The system works awesome.

The reps were great. They were very helpful, knowledgeable, and answered all our questions, and they've come out and provided salt. With the system, we can definitely tell that there's not as much buildup on our appliances. And the taste, I drink water all the time, so I can tell salt going out. It tastes a lot better to me, and it's a lot better. We're pleased.

The techs and reps were all good and I liked them. When I call, they were super nice. When I paid my bill, they went online with it right when I sold my place. When I have an appointment, the techs always went in my house. They had my garage number thing and I trusted them. I had good service with Kinetico. But I moved from that house to another. Cancelling my service was easy.

The installers did a great job. They hooked up my refrigerator and all for me. My Kinetico is pretty good. It had a bit of rust but it's doing pretty well. It's better than the other system I had.

Working with the team at Kinetico was a good experience. I have better tasting water, and overall better water. It was good service, and I'd recommend them.

The reps are very generous when they come to the house. They've got very nice manners and they're very good. If I have any questions I want an answer to, they'll answer them for me. I'm very happy with my system too. I have it underneath the sink with the three filters, then outside I got the water softener and the ultra-blue light.

I would recommend Kinetico. We love it. I don't think there's anything that we don't like about it. Other than the size, we had to get huge tanks and they couldn't be put in the ground. We had to build a shed around them.

They were very good. Pam was the person I contacted. She came out the very next day and tested our waters, showed us that it was hard. We went ahead and signed up. They installed it within the next week. They tested it and then they service it. They supply the salt for about the same that you can get with going to pick it up at Lowe's. Plus, I don't have to handle those big bags and pick them up and try to get them in there. It takes up very little space in my storage room. I'm very pleased with Kinetico.

The Kinetico system works. The best thing about them is that they don't require electrical regeneration for the salt. Our water would be a lot worse if we didn’t have one and I wouldn’t use it without one.

I tried Kinetico on an investment property that I had and it worked out fine. Then, five years ago, when I bought this place, I called them back and used them but I have not been real happy. I hoped the water would taste good but it doesn't. Also, there was black charcoal in the bottom of my ice maker and black rings around the toilet from the charcoal filter. They were here just two weeks ago and they replaced the filter. I'm hoping that this will work. But they were saying that they got a batch of faulty filters. The rep felt under duress to come up with answers that he didn't have and he was trying his best to answer our questions, but he really didn't know.

I've had Kinetico for a long time. It seems to work all the time a lot. It meters the water, so you only treat. It doesn't regenerate, only when it needs to, not like a timing mechanism. It's efficient that way. The downside is some of the ports in the orifice are really small, so it’s sensitive to any grains of sand.

I also have a Kinetico system at our other house. I purchased one recently and they did a very good job. If they could have gotten rid of COVID, it might have helped. But other than that, they serviced us very well. The system brought the pH within acceptable limits and the softness to a bearable standard.

Kinetico's customer service has been great and the water is a lot better than it was. It's a lot clearer and there's no rust. Also, it's a lot easier for me because they come and put salt in it every two months. I don't have to worry about it.

We rented a system at first and a year or so later, we ended up deciding to buy the system. It was a smooth transition. Once we did it, the guy showed up with a new system within two days, swapped it out, and we were good to go. Since having Kinetico, we don't have as much iron, which was really noticeable before, and we're not getting stains in our sinks and stuff.

Our water's really bad. I was hoping that getting that water softener from Kinetico would make that go away. My husband said he sees a difference. To him, it's not as hard. But it still makes rings in the toilet. All the techs that have come up here have been very nice. But it's not convenient for me the way the scheduling is. That random email stuff doesn't work for me, ‘cause I’ll likely miss it. I was just looking for another way of communicating to get the schedule and have a more consistent schedule. Like, "We come out once every six months. Here, let's schedule this.” More routine, more professional life.

Our water is still slightly discolored and tastes like metal. We had an annual service check a few months ago and the technicians did some adjustments. They said there was iron in there. But it's still happening, like it's never fully fixed. It could be the severity of our water problem or it's not big enough for our household or it could be them.

We like the system. It's good. I put Kinetico in all the houses that I build. If anybody wants a water softener, I recommend Kinetico.

The rep knew the products and he did a good job presenting them. With the reverse osmosis system, the water is clear and has no taste. It's reassuring to know that the water we're drinking and cooking with is clean.

We love Kinetico. The sales guy was amazing. Absolutely the best demonstration I ever saw. We were sold, we got it. We're perfectly happy. We have no more grime all over our shower doors. It's perfect. The water's softer. It's also pleasant to take a shower. They're also totally reliable. We need the salt re-delivered, they come and do it. It's very easy to get ahold of them and have them come over.

Everything was smooth when I purchased Kinetico. The installation was terrific. It seemed to be a very knowledgeable plumber that was able to get the job done. It seemed to go very well. I have noticed a difference in the water. When people come to my house, they no longer say, “What's that bad smell?” Inside my toilet tank, it no longer looks like a science project growing in it. I highly recommend Kinetico.

With a whole house water system, Kinetico came out, did the presentation, and told me how much it would be. I went with them because it doesn't work off electricity. When I got a shower, it was softer.

I like Kinetico. It's my second system. I had it at my old house, got it here. If I move into another house, I'd get another one. The water tastes better when the filters are fresh.

We love the soft water with the Kinetico system. We got accustomed to that. I'm a heating and air conditioning contractor and an electrician so the quality of the machine means something to me. I live in Eastern North Carolina and the prettier the lot is, the closer to the flood elevation you are. So, water softeners that use electricity can't be in the flood elevation, but a Kinetico can because there's no electricity there. We love it. We have the reverse osmosis system in our house as well for our ice and drinking water and we're very pleased with that.

I like Kinetico. When I felt that the tank under the house wasn't big enough, they came back and fixed it. When I felt that there was a little bit of iron coming into the thing, they came back again and switched the system around at no charge. They've been a good company. With the system, my toilets are clean and at the back of the toilet where the water is being pumped into, there's no rust. I don't have to wipe it out every three days like I had to do before. And as long as I change my filters, which I do every four days to keep a clean filter in there, I don't have a problem with it. The water has been coming out clear. Plus, I bought a little water tester, and it always stays up into the 90s. It goes to 100 and I've never been under 96.