Kenmore Refrigerators Reviews

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About Kenmore Refrigerators

Recognized as a top appliance brand for 100 years, Kenmore brings a new level of performance with appliances that deliver time savings, convenience and great results. From quickly cooling drinks to laundry loads completed in less time, Kenmore is the most awarded brand in the industry.

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Kenmore Refrigerators Reviews

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    Page 5 Reviews 440 - 640

    Reviewed Feb. 27, 2018

    The Kenmore refrigerator have the freezer at the top, the cooler on the second row, and two drawer on the third row. The color is white and has shelfs on the refrigerator door and on the inside of the freezer door.

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    Price

    Reviewed Feb. 27, 2018

    Kenmore refrigerator is a good brand with an excellent and reliable reputation. It is also energy efficient and has fair pricing. Additionally, it has adjustable shelving, water dispenser, and ice cube maker. The black style finish makes a nice appearance. However, it should replace plastic drawers with glass, more usable space in the freezer, and better finish on refrigerator since it's hard to clean in certain areas.

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    Reviewed Feb. 27, 2018

    They guy at the store recommended Kenmore Refrigerators. I liked it and it was the right size. It was in my budget and I’m very pleased with it. It was in stock and they were able to bring and put it in right away. It has worked great. It keeps food just the right temp and food always stays fresh. Shelves are sized nicely and it is not noisy which I like. But why do all appliances look the same? I like something different and I wish they came in different colors, like red. And I wish the ice cubes were a different shape. The freezer seems small to me and should be bigger as well.

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    Reviewed Feb. 27, 2018

    I owned a Kenmore previously and I know that Kenmore makes good quality products. I owned this Kenmore refrigerator for 3 years and I absolutely love it, the look of it and how spacious it was. One of my favorite features is the ice maker. I will not trade it for the world. I also love the way that it keeps my food fresh. I have so much room in it and in my freezer. I am completely satisfied and it makes me feel very secure knowing that I have a very good refrigerator.

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    Reviewed Feb. 27, 2018

    The reason my husband and I chose this refrigerator in particular was its size. It was perfect for our location. It was also the color and features we wanted and needed. The built-in ice maker was great, it kept up well for my family of six people.

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    Reviewed Feb. 27, 2018

    I loved the quality of the refrigerator and the fact that Kenmore has a great brand name and recognition. Have used their washers and dryers for years with no issues. I loved the fridge's top double doors and the bottom pullout freezer. There was plenty of space in both the upper and lower portions of it and pullout shelves were fantastic and spill proof. Lots of room but lighting in the interior could have been a little better but it was just fine. The freezer was great also.

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    Price

    Reviewed Feb. 27, 2018

    Kenmore is a familiar brand and I knew the quality. I bought a refrigerator at sale price and it served us well. I like its durability, the layout of the bins and the French door style. It's quiet and spacious. And it fits well in kitchen and fit my taste at the time of purchase, though trends have changed. Complements the other appliances. However, I would like it if it was easier to pull out to clean back and an easier to clean grille. It would also be nice if it came in colors like the Whirlpool copper - the Sunset bronze.

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    Price

    Reviewed Feb. 27, 2018

    It had the best price compared to all of the other fridges and I liked how it looks and the brand itself. It’s a really cute and sexy fridge to own and it works pretty well for my own needs. I also like how spacious it is. It has lots of room for all of your fruits and vegetables and other various foods. This fridge is good and very cold too. However, I wish it was quieter because sometimes it wakes me up at night and can be a bit annoying. It needs to include some sound baffling as well.

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    CoveragePunctuality & Speed

    Reviewed Feb. 27, 2018

    The Kenmore refrigerator has a pull out freezer door. It has a lot of space and is easy to clean. There has been a couple quirks but nothing major and the warranty covers most of it. However, I would improve the placement of the freezing element. It ices up sometimes and has to be unthawed. I also wish the workers would explain the problems a little more and the solutions. They could be a little bit more timely also. But that is expected with anything and any situation. I have always used Kenmore products and wouldn't get another brand. Kenmore has met my expectations. They have good quality products and stay true to their word on warranty. Thank you for the service. I appreciate it. I am overall happy.

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    Reliability

    Reviewed Feb. 27, 2018

    The Kenmore Refrigerator is nice, plenty of room fruit drawer and has ice maker. It is very reliable and it works great. I wish it had an ice maker in front, more freezer and was side by side. But other than that, I have always liked the brand and it has been a great product with anything in its brand. I am happy and have been satisfied with it completely. Definitely can recommend to someone who is looking for a new one.

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    Reliability

    Reviewed Feb. 27, 2018

    My parents always bought Kenmore products as long as I can remember and I have always used Sears products as they are reliable. My Kenmore refrigerator Is the high point of my kitchen. I like the convenient shelf placement and the placement of the doors is good for many things. Having a place for everything I put in it is great. But it has never enough room for me since I always make dishes large enough to feed an army and I keep a lot of leftovers. But the temperature is consistent and I never have any spoiled food.

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    Reviewed Feb. 27, 2018

    Kenmore is a well-known and awesome brand and is perfect for the dollar. It was nice and roomy and kept the food fresh. Good buy for my money and was a reliable brand. It's perfect for a large family and I loved everything about this brand.

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    Price

    Reviewed Feb. 27, 2018

    I am really happy with my Kenmore. It is a trusted name and it's a great appliance to own. I bought it because it was affordable and easily obtainable in all income ranges. It had a great appearance too. It has had many looks and works well. I like the style and appearance of it. It is perfect the way it is. Please don’t change it and hike the price up. Affordability is most important. I’ve had it a long time and would purchase again if the need arises.

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    Price

    Reviewed Feb. 27, 2018

    Kenmore has always been a quality product. It's durable, it's not super expensive and I have history with the product. I like the way Kenmore side by side looks and the stainless exterior has always been a plus. Stainless steel and side by side foot print worked perfectly for the space I had in kitchen. Also, the stainless steel exterior is easy to clean. I also like the front where you can get water and ice. However, the interior could be changed around. The shelves could be moved around so that milk could fit better and also make a spot for 2 liter sodas. I also wish the ice maker held more ice.

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    Reviewed Feb. 26, 2018

    Kenmore lives up to my expectations. When I buy a Kenmore appliance, I know that I got a great deal. The name brand brings me a feeling of security, knowing that my food is fresh, and I can organize it neatly. Also, my Kenmore refrigerator had tons of shelves and room to organize fruits and vegetables. I can put my sodas on the top shelf. I can wipe the shelves out with Windex. But I would make the drawers easier to move and clean, and put back. Sometimes the glass drawers break and you cannot get them to go back in. Then you are stuck with a big empty refrigerator.

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    Reviewed Feb. 26, 2018

    Kenmore is a good trusted product our family has used for many years. It runs very quietly, efficient energy, keeps things cold, but does not freeze food inside the refrigerator part, freezer keeps food frozen well, ice cubes are always ready when needed. We also like the side by side feature, has a water filter system, everything my husband wanted. However, filter needs changing too frequently, wish a longer lasting one could be produced. And the ice dispenser should be larger, as sometimes ice gets frozen into a big block.

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    Reviewed Feb. 26, 2018

    Kenmore is a very popular brand. It has a good name and very good quality. The ref was very spacious and the freezer held a lot. I liked that it had an ice maker, a water dispenser on it, as well as a light I could turn on when it was dark. I had a white one and would've rather had black because with kids, it was hard to keep clean. But it was a great refrigerator. Kenmore has exceeded my initial expectations for sure, I would definitely purchase another Kenmore appliance as well as recommend the brand to my family and friends.

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    Reliability

    Reviewed Feb. 26, 2018

    Kenmore has been the only brand I have used on any major appliance and it has always proved to be reliable, dependable and worth every penny I spend on the purchase. Kenmore is/has been the only brand I have ever considered purchasing. Their refrigerator seems to work better than other refrigerators. It keeps things cold. However the plastic drawers do not seem to stay on track real good when loaded. There needs to be some way to make them more sturdy to where they fit on the tracks and stay on them better. Other than that, it serves our purpose

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    Reviewed Feb. 26, 2018

    Kenmore has a good reputation as quality purchase. It never let me down before. Every time we have needed a new appliance the first thing my husband does is go to Sears and looks at Kenmore. I was replacing old appliances as they broke trying to get all white and the fridge was the first one I was able to do that. I like the filtered ice and water dispenser, side by side doors, moveable shelves, electric controls. It always kept food cold or frozen. The freezer had lots of shelves that were adjustable but I wish it could have been wider. I would have gotten a bigger one if had room for it.

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    Price

    Reviewed Feb. 26, 2018

    Kenmore is a good brand name. It was very easy to purchase and it's a big fridge. It was all clean and brand new, too. I like the top and bottom freezer parts and the look if it. It looks more modern. It's in the color that I wanted. I wished it would've came in black or stainless steel but white is good for me. I feel like the fridge keeps everything at the right temperature. It also has a lot of room in freezer. Lots of storage space for sauces and veggies. However, I would make the freezer part a little bigger. There is not much room to make ice. I feel like it may leak a little as well. I hope it works for the next 10 years because the fridge was expensive.

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    Reviewed Feb. 26, 2018

    At first, I was a little nervous about picking out a refrigerator but after a while, I started enjoying it. It was fun shopping for my first refrigerator. It was on sale and it fit perfect in my kitchen. I liked the color and that the freezer was roomy. I like that it lasted years. I just wish that it had more and better shelves and that the shelves were easier to take out and clean. I wish the freezer was easier to open too.

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    Price

    Reviewed Feb. 26, 2018

    Kenmore has always produced great products. If you were on a budget, this is the way to go. Very nice fridge for the price. The interior of the refrigerator is very spacious and drawer size was excellent. The cooling was very good and it kept a constant temperature, in the refrigerator and freezer. My personal choice for a freezer would be on the bottom. But the top freezer worked fine. It is just a matter of taste. But didn’t have an ice maker. My current washer and fryer are Kenmore too, and I’m very happy with them.

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    Customer ServiceReliability

    Reviewed Feb. 26, 2018

    My parents always owned Kenmore appliances and I have too. They perform well and rarely need a service call. Kenmore appliances are difficult to beat for reliability. The Kenmore refrigerator is great. It keeps everything at just the right temperature, the freezer has easy pull out racks to access the frozen food. The double doors on the refrigerator give lots of room for getting things in and out of the refrigerator or only opening whichever side you need to get access to leaves plenty of room to get around the door. It performs well, needs very little maintenance and is easy to clean. But if there is anything I would complain about it's the ice maker. It leaks water in to the bottom of the freezer and I have to keep ice chipped out of the bottom of the freezer but other than that it's a great refrigerator.

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    Price

    Reviewed Feb. 26, 2018

    I have always trusted Kenmore appliances to deliver value, performance and reliability. The fact that they are readily available in most areas in America matters since I move a lot. It's nice to know a dealer is nearby for necessary repairs, or more likely, to buy a newer version. There were many models to choose from so I could get the one that fit my apartment situation perfectly. I had a basic model and it was a size good there but also transitioned to my first house with no problem. It was very easy to clean, and keep clean. However it's always a battle to chose between amount of features versus price. And more variety in shelving arrangements would have been nice. Gallon milk jugs and 2 liter soda bottles are a challenge in smaller fridges.

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    Reviewed Feb. 26, 2018

    I thoroughly liked this black fridge from start to finish. This fridge was extremely quiet and I was sad to move and leave it behind. I wish I could have taken it to our new house but instead, we left it for the next family to enjoy. But I would add more space on the inside with the location of the shelving unit - as well as change up what colors are abolished. The color wasn't my favorite choice but it works for a refrigerator. Kenmore definitely met my initial expectations. I will buy again and tell others to buy as well.

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    Price

    Reviewed Feb. 26, 2018

    I chose a Kenmore refrigerator for its great features, matching colors, and good price. Some models of other brands are excessively overpriced. The Kenmore fridge has met my initial expectations excellently. I like the water and ice dispensers, the height adjustable shelves and door units, the beverage rack, the spacious interior, and the water filter is very easy to replace. The interior design of the freezer could be slightly improved to accommodate more frozen foods like those found at the grocery store than it does currently.

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    Staff

    Reviewed Feb. 26, 2018

    I really like and prefer the side by side doors rather than the classic top and bottom. Ice and water dispenser is also a must have. Another important feature I look for is adjustable shelves. No one person is the same and the same goes for food organization in your refrigerator. This Kenmore refrigerator caught my attention because the sale price and the features I previously described. However, I don't care much for stainless steel anymore as I find it more difficult to keep clean and looking nice with children in the home. This refrigerator is also very heavy and hard to move. Once a year I do spring cleaning and my previous refrigerator was quite easy to move to clean around. This thing is a beast and took both my husband and myself to move for five minutes of cleaning. There should be some kind of wheels or something to assist in this.

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    Price

    Reviewed Feb. 26, 2018

    My parents used Kenmore and I found a good deal on mine. The refrigerator has met my expectations of it. I like the space that I have in it and the freezer is spacious. The shelves are far enough apart to store things. I can store a good bit of stuff in it. But I should have went with a bigger one. If I have too much stuff on the top shelf then sometimes things will freeze in it. I probably will buy another Kenmore when I have to buy another refrigerator but I hope it is not too soon because refrigerator can be very expensive to buy.

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    Reliability

    Reviewed Feb. 25, 2018

    My husband and I had been newlyweds at the time and we shopped according to the price seeing as we had been raising a young family. My Kenmore refrigerator was reliable, but I suppose there could have been better storage on the door. The bottom storage drawers often became off track and the suction on the door was not strong. Unfortunately this appliance had been lost in a fire. We replaced it and would purchase a Kenmore if the opportunity should arise.

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    Price

    Reviewed Feb. 25, 2018

    This Kenmore model had high ratings on several websites including Consumer Reports. I did a lot of research and It was definitely the best rated refrigerator in my price range and it had received great reviews from people that already had one. Consumer Reports recommended it. I like the solid construction and that the handles were grips inside the doors instead of on the door where you feel like you'll pull the door off. There were lots of drawers and room to organize everything and shelves were able to be rearranged for tall objects. Good constant temperature throughout and freezer never iced over.

    But Kenmore could make the freezer section larger and make just one shelf on the door. Too crowded with two and hard to fit items in there. Also, maybe add a shelf inside the main part of the freezer to separate meats from other stuff. Had an ice maker which was a nice feature but it always got stuck and was loud and could startle you out of sleep at night. Nevertheless, Kenmore was a great refrigerator and met and even exceeded my expectations. I would buy another Kenmore.

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    Reviewed Feb. 25, 2018

    Kenmore is backed by Sears which seems dependable company. The refrigerator was with a good warranty. Living on a small island there used to be a Sears repairman in case of problems. When I bought my condo the refrigerator was already there. The white freezer on top kept the ice cubes and kept ice cream cold. Produce remained crisp and meat was good temperature. It also blended in the kitchen quite well. However, it should have a finish so fingermarks don't show, have designer colors, and have more shelves in the freezer department. It also should be easy to pull out so can clean behind it. It needs lights in the freezer compartment too.

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    Price

    Reviewed Feb. 25, 2018

    Kenmore was a brand that I like and was at a convenient location that was easy to load and bring to my house. I have purchased before that I liked the style and type of. The refrigerator style was what I wanted, size was what would fit and the color fit my kitchen. However, the Price I paid for the unit was more than what the other brands of similar type were priced at. I also wish it had some other features in it. Other than that, was good purchase.

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    Ease of Use

    Reviewed Feb. 25, 2018

    I needed a refrigerator that stays cold for a long time and Kenmore seem to be a great brand. It gets cold so fast and keeps food cold. It also have plenty of room for my food. It is also customizable, I could add an ice maker or switch the sides of the door if I wanted to do so. But the engine is so loud, I heard it through the walls and sometimes I could hear it while I'm asleep in my room. I also want a freezer that carry a lot of food and the freezer part could be a bit bigger. Other than that, my expectations were met and I would get this product and brand again if I so wish.

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    PriceStaff

    Reviewed Feb. 25, 2018

    Kenmore washers and dryers exceeded my initial expectations lasting over twenty years! I have gotten my money’s worth with those purchases! However, I have found over the years of being a homemaker that purchasing one of their refrigerators is a totally different circumstance entirely and my main complaint is that their refrigerators should last longer than they do.

    Over the years I have bought two. The first house I bought the previous owners left theirs for me. Never got many years out of one and that in itself is very, very disappointing. Prices on the refrigerators were way too high. But what is even worse is the interest rate using the store’s credit card charges. I was in a bind as my older refrigerator broke unexpectedly after ten years. I am a senior citizen living on social security so this became a more difficult situation then for most! I did not like that there was no senior citizen discount offered and when all was said and done, it cost much more than I think the true value should have been!

    But I liked that opening the refrigerator was easy as believe it or not, some I find really need a good tug on the door and usually when an appliance is like that, it takes me a few good tries to pull a door open on it. I am not the weakest person but does someone need to be the strongest one in town to do that simple action with ease? And being a senior citizen, I cannot tell you how much that factor was and is so very much appreciated by me! It was quiet and performed well, has nice space inside for food storage and had the color I wanted to match other appliances in my kitchen. I am hoping my refrigerator serves me well!

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    Price

    Reviewed Feb. 25, 2018

    It was very interesting and it caught my eye and it was a very affordable price to pay and I thought it was perfect for my household. It has different colors, has spill trays and fits almost anywhere. There's also mini fridges and ice and water dispenser. It’s tall, stainless-steel, had a lot of space and a perfect fit. It helps with easy tasks and it's very easy to clean which is the most amazing thing that I likes from it. But a thing I would change would probably be a bigger freezer perhaps.

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    PriceEase of Use

    Reviewed Feb. 25, 2018

    I liked that I could recognize the name. I really liked the refrigerator for many reasons. It was Easy to use and organize. It looks modern and yet classic. It was the best quality of refrigerator for the price. It met my expectations for keeping things cold. However, I wish the material was made of a harder material that could withhold young kids using it. There are cracks in some of the drawers. The fridge could have Deeper door spaces for the fridge doors too. I would like ways to customize it as well. In addition, I wish it came in other colors. I also wish there were more in store models to look at or a way to visualize it in the space.

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    PriceReliabilityEase of Use

    Reviewed Feb. 25, 2018

    The Kenmore refrigerator worked well, it needed no major repairs, had adjustable temp. control for the refrigerator compartment, easy to clean. I had it for a long time. The price fit my budget and I knew the brand. It did meet my expectations for size, ease of use, reliability, except for the freezer compartment. Freezer could have been colder and if I had to buy another refrigerator, I'd pay more to get one that had a specific control for the temperature of the freezer compartment. Also, I didn't like the egg tray because it was not removable which made that the one part harder to clean.

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    Price

    Reviewed Feb. 25, 2018

    I previously had Kenmore refrigerators for years, and I always was pleased with all of them. It had double doors and no ice maker, so there was plenty of room in the freezer. The shelves were movable, had three vegetable drawers and was easy to clean. However, the compressor went out and it was too expensive to fix it. Other than that I liked everything about it and I would still have it.

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    Price

    Reviewed Feb. 25, 2018

    Kenmore has met my expectations. It is sleek and spacious. There is plenty of refrigerator and freezer space without taking up too much room. It was also a good price. There was a sale and the price was actually marked down $500 and I was able to get it for less than $1000. I like that it is a side by side that way an extra freezer is not needed. I like that there is an ice maker attached to with a water filter as well. However, I dislike that there seem to be some cold and hot spots. It is hard to know where to sit milk, butter and eggs because I sit it in one place and it seems to get warm and go bad but then sitting it in another spot causes them to get icy.

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    Reviewed Feb. 25, 2018

    I like the Kenmore brand and have other appliances so all of them match. The fridge's stainless steel makes it look sleek and clean. It goes well with all my other appliances. It's quiet and my children are able to open it with ease and that's a big help. Also, it was a really good deal and I have a card to Best Buy so that helped with making smaller payments instead of one big payment at once. However I don't like that It's not magnetic and I can't put up pics or things my kids made up on the fridge. It's also very annoying to clean and fingerprints get all over. You can wipe it down as much as you want but the lines are going to show and next time someone opens the fridge the prints are there.

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    Customer Service

    Reviewed Feb. 25, 2018

    Kenmore is a great product and their products last a long time without having to call and ask for repair services. They are always dependable, and I have owned many of them in the past. Most definitely they live up to my expectations and have for many years. My refrigerator has side by side doors, freezer on top, ice maker. I like the ice maker which produces crushed ice as well as the cubed. I like its color and dependability. The fridge does not thaw during times when the electric goes out. I never have to worry about spoilage with a Kenmore and the storage capacity is wonderful.

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    Reviewed Feb. 25, 2018

    Kenmore is a top brand I trust because over the years I have purchased their appliances, they have work liked a pro. Kenmore is a market of solid constructed appliances you can't go wrong with. Nothing can change the best brand on the market, it has good history and value. It was priced Right and worked for my everyday needs. Other brands I have bought in the past have and cannot stand up to Kenmore brand. I still have my very first Kenmore in my garage as a second refrigerator and it still runs perfect. However, the Kenmore refrigerator was too small for my household and it did not have any other available colors to choose from. Saying that, I would purchase again if they had more sizes and choices for a reasonable price.

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    StaffReliability

    Reviewed Feb. 24, 2018

    It came with the first home we purchased and at that time, was considered a very good buy. At that time, my income was considerably less than now, and I went from a 2,600 sq foot home to a 9,000 sq foot home. It was a very good, starter unit, that was very reliable and quiet. Inside temperatures were easy to maintain. We were always "jamming" more and more in it to accommodate my family. However, it was not large enough for my growing family and for entertaining and could not make ice very fast and the freezer section was too small. It is a great unit for a couple or a family with 1 child.

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    Price

    Reviewed Feb. 24, 2018

    I like its water and ice dispenser, and that it's large and roomy. I also liked the compartment for milk as well as large compartments on the doors. However, the water dispenser kept breaking and had to be fixed. I also thought that the freezer space was weird and not big enough that many foods did not fit well. I was surprised at how cramped the freezer was so that did not meet my expectations for a Kenmore. However, I would purchase one again. Kenmore makes durable and reliable refrigerators. It was a great price, and free delivery and removal of the old one.

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    Reviewed Feb. 24, 2018

    The unit has great features, large drawers and is easy to clean. But I would have liked more door space. I like modern things and I would love to see more technology similar to the Samsung. The modern refrigerators are tech savvy and beautiful. I would also love to see a more sleek refrigerator. I have used Kenmore my entire life and they are a brand I trust. They also have a huge reputation as being a reliable American brand. I trust that the unit will last a long time without repairs.

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    Reliability

    Reviewed Feb. 24, 2018

    We always wanted a stainless steel refrigerator that was spacious on the inside. We had a Sears account already and the Kenmore refrigerator has been very reliable since we purchased it. The Kenmore is a nice looking refrigerator with water and ice dispenser and I really like the double doors, and having a freezer on bottom. It also has plenty of room. But I discovered that the interior lights do not go off when the door is closed. I read later that they had an issue with that, but we did not get it resolved.

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    PriceReliability

    Reviewed Feb. 24, 2018

    The Kenmore refrigerator had the features I wanted and was a good price at the time I was looking. It was at a Sears which was convenient and I trusted their brands. The refrigerator was reliable and lasted over 25 years without any problems. It was worth the price I paid.

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    Customer Service

    Reviewed Feb. 24, 2018

    I have always purchased Kenmore products. The refrigerators seem to last just about 10 years. This current one replaced a brand new one that died within a week. While Sears tried to fix it I lost over $300 worth of food. If it weren't for the fact that I had an old 40 year old Kenmore in the garage the spoilage would have been worse. I had to call Sears Headquarters in Chicago to get them to replace the non-working refrigerator with a new one and pay for the spoilage. The local stores tried to fix it, but each time it only ran for a couple of days.

    The refrigerator has an automatic ice maker that can dispense crush or cubed ice. The water dispenser on the door dispenses filtered water. It is a frostless freezer which is easy to maintain. But the worse feature is connected with the ice maker. It has a lever in the ice maker that is supposed to stop making ice when the container is filled but it doesn't work. The result is the ice container overflow. When the serviceman came out to fix it, all he concluded was, "That's the way it is!"

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    Customer ServiceCoveragePrice

    Reviewed Feb. 24, 2018

    We've had Kenmore refrigerators in the past and have great luck with them. We have a service contract and get a maintenance visit every year. We had one service call and it was covered, no hassle. Love my Kenmore Elite and in this case the cost was right and the size was great for our family. Love the slide out shelves, the automated ice and water dispenser, meat and cheese drawer, vegetable and fruit drawer. I like the freezer on the bottom and the French doors. Occasionally, if we don’t use enough ice the ice machine part gets bogged down but it’s easy to open the ice maker door and clear it out. Also, the paddle occasionally gets stuck and we'll get water all over the floor. Now that we know we take special care.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2018

    Kenmore has been a long-standing reputable company for years. I have never had any issues and their customer service representatives have always been helpful. The refrigerator has plenty of room. Our fridge is constantly being opened and is always running. The ice maker is constantly being put to work! However, I would love it if the parts on the drawers were made of a better material. The cheese drawer or small drawer is constantly getting shoved and comes off the sliding rail and has cracked in several spots.

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    Reviewed Feb. 24, 2018

    Convenient shelves on refrigerator door which hold gallon-sized containers; large bins on bottom of fridge for vegetables and/or meat; adjustable shelves in both refrigerator and freezer; narrow shelf on freezer door; water and ice dispenser on left (freezer) door. Would like increased freezer space; interior light in refrigerator is too dim; shelves in refrigerator, though reasonably deep, or not quite high enough. We chose to purchase Kenmore both because of its highly recommended status in the appliance world in general and because of Sears, where we actually bought the refrigerator. Overall, we have been quite satisfied with the refrigerator/freezer.

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    Price

    Reviewed Feb. 24, 2018

    This refrigerator is extremely durable and everlasting. Very energy efficient, cost saving, strong and even attractive looking appliance, I would definitely recommend this fridge to anyone. However, I probably would change the exterior and make it more chip resistant so that rowdy kids don't ruin the paint coating on it. The retailer had it highlighted and featured more than the others and it also offered a great financing option for it and with previous experience with the brand, I felt good about the decision.

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    Price

    Reviewed Feb. 24, 2018

    This Kenmore fridge ended up fitting just right to my apartment which fights for space. I was recommended to it by my parents who had a good experience. It did meet my price range based on other brands and the large freezer was a good selling point. I like the ice maker and ease of filtered water. The shelves on the door had great storage options for smalls jars that could not fit anywhere else and the size of the drawers and shelf height were good as well. However, the width of the fridge was awkward, but I'm sure there are many odd-sized spaces in different homes. And I didn't like the design of the outside of the fridge. It was ugly and didn't have good color options. Nonetheless, I would buy again.

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    Reviewed Feb. 24, 2018

    I like the factoring now and the metal design of the Kenmore Refrigerator. Also, the handle is very sheik and the fact that it gives you your own ice and it doesn't have to wait. However, I don't like the design because it's confusing at first. The temperature changes and I don't like that. I think it was a lot to handle because if its manufacturing and the annoyance. This wouldn't be a problem but the back shouldn't be much colder. Nevertheless, I like the brand reputation. Honestly, I feel that's all that matters because without it there's nothing.

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    Reliability

    Reviewed Feb. 24, 2018

    The reason I choose Kenmore is first and foremost is their reputation and its storage zones. The Kenmore brand is a well respected brand and is well sold all over the world. Kenmore refrigerator uses new technology at the time for zone temperature control which is very helpful especially for fruit and vegetables. Kenmore exceeds my expectations on reliability, safety, control, smart design and engineering. Kenmore has very few design imperfections that I dislike with a couple of items. The first is the unit footprint limitations especially for an apartment size space. As usual I would prefer something that holds all my standard groceries and items I need temperature controlled that may spoil. The second item is compartment sizes efficient to hold my vegetables especially when cooking and having to pile them on a shelf.

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    Price

    Reviewed Feb. 24, 2018

    The Kenmore refrigerator was really cold, kept fruits and vegetables fresh and freezer was incredible. But it would be cool to have a feature like a wifi speaker so you can listen to music while cleaning without having to carry your phone with you, a digital picture frame, a remote for temperature control and music volume, auto defrost in freezer and a wide range of colors. It would also be cool if it had an organizer with pictures on tablet so you just make a selection of what you want to cook for dinner. Then it just deposits it in slot in door and you're not letting cool air out.

    Moreover, it needs an ice maker, a larger freezer and drawers. And maybe add a safety measure by adding a child safety lock in handle and alarm if the doors are left open. Would even like a way to keep odor out of refrigerator so no one needs baking soda anymore or a self clean option for fresher smelling refrigerator. Maybe they can do bundle with kitchen items like refrigerator with dish rack or with another appliance. And maybe put deeper pan on bottom to catch water.

    But why are refrigerator so expensive? With these ideas I'm sure it will be very expensive so I would recommend a discount of some sort and come down on price. But all in all I like this refrigerator very much. I love that it's kind of roomy. You can put a lot of groceries in there without taking up all the space. It has met my expectations and surpassed all others. Would definitely refer this refrigerator to friends and family.

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    Reviewed Feb. 24, 2018

    My Kenmore refrigerator has met my expectations. It is still working well and a second refrigerator is in my garage. I didn't really need a new one but wanted more modern features. I like that it was brightly lit and deep. I like the gallon size pockets too. At the time I liked the top freezer. I still use it as an extra refrigerator after all this time. Now I like having a bottom pull out freezer better than on top. My fridge has no stainless steel exterior. I could have gotten rid of it when I got new but it was working just as well as the day I got it.

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    Verified purchase

    Reviewed Feb. 23, 2018

    Do not buy Kenmore 60214. Previous to this model we had a Kenmore that lasted from 2000-2016 until the compressor died. This unit is 1 yr + 2 months and both freezer and fridge are suddenly not cold enough even with both dials are at the coldest. Will NEVER buy Kenmore brand again after being a loyal fan for over 30 years. Piece of junk.

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    StaffReliability

    Reviewed Feb. 23, 2018

    Kenmore use to have reliable products. No more. I bought a Kenmore fridge from Bel Air, MD Sears in Jan 2017 but did not buy a policy because Kenmore had a good reputation. After only 12 months and 20 days, it broke down. Repairman said the refrigerant was leaking and required the evaporator, tubing and the compressor replaced. Total cost, $800. Talked to the Sears people in Bel Air, MD and they wouldn't do anything. We will never darken Sears' doors or buy Kenmore products anymore.

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    Ease of Use

    Reviewed Feb. 23, 2018

    I chose Kenmore mainly for the price point and because I grew up with Kenmore appliances. My first Kenmore refrigerator lasted just 5 years and on credit. It was about time to replace it when it was paid in full. I always felt Kenmore appliances as being constructed very well. It was ergonomic and intuitive as far as space use. Also I found it easy to remove drawers and shelves to clean, and the construction resisted breaking and discoloring. But it was much louder than expected, the freezer temperature was not as easy to regulate. It was harder to move when cleaning behind it. I prefer a wider freezer section or positioned at the bottom.

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    PriceStaff

    Reviewed Feb. 23, 2018

    My experience was absolutely delightful. I liked everything with the Kenmore refrigerator. I never had any regrets or disappointments with it. The person that purchased said they got it at a very reasonable price. Everyone is very pleased. I would definitely purchase this brand refrigerator if the need was to arise. Since receiving the refrigerator as a gift, I have obtained a matching washer and dryer.

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    Reviewed Feb. 23, 2018

    I do not like to buy no name products. They're not trustworthy. I need to have a report for reliable information to decide if the product is great. The name Kenmore is someone I can trust. The refrigerator has nice color tone and clean edges. It has a great many drawers and easy to clean. The size is good for my needs but could always be bigger. Not enough freezer space as always as and the depth and height could be more. Need drawers and more space like a fridge. Bigger freezer is always a necessity.

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    Reviewed Feb. 23, 2018

    Kenmore came in the house we bought. I would purchase it in the future though. We are about to start looking for a new home soon and I am hoping to upgrade all appliances in the home. This is a product I will definitely consider if the home does not already come with upgraded appliances. There are a lot of things that are great about this fridge. I like that the doors are side by side and the amount of space in the doors. However, we have a family of five. While I like that it is not bulky I always want more space. But that would be true for any refrigerator. I always need more storage in the freezer so we have always had to own two refrigerators.

    I have looked at the refrigerators that are not side by side and have the bottom compartment for freezer space but I don't like have to pile items on top of one another. This is also true for freezers found above the fridge. With the doors side by side it makes it easier for organisation. I also think it's easier to find products and to grab them quickly. So for everything I need in a fridge this one hits all the marks and is the best you can get for the circumstance. Overall, I would definitely recommend it to someone. It's a great product!

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    Reviewed Feb. 23, 2018

    Kenmore is a brand I trust. It is sold at Sears which is a store I shop at a lot for appliances. Kenmore has an upscale line of appliances and makes me feel like I am in an elite club. Their designs and colors match what I am looking for and they are easy to clean. Moreover, I like the side-by-side refrigerator with ice machine and water dispenser. It has the space that I need and lots of drawers. There are baskets available to hold items and I can have crushed or cubed ice.

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    Price

    Reviewed Feb. 23, 2018

    After shopping around, I chose Kenmore, because it was offered at a good price, and was the size, and color that I wanted. I also liked it, because Kenmore has been a well known brand for a very long time. I like that it keeps beverages in the refrigerator very cold. Moreover, I like all the features, and aesthetic aspects of this refrigerator. I have been very happy with this refrigerator.

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    Reviewed Feb. 23, 2018

    I have had many Kenmore appliances over the years and they've always lasted a very long time... with the exception of the refrigerator. The refrigerator was disappointing. The one I bought was roughly in the 1990's. It was a side by side model and I liked the size of it. It had a water/Ice dispenser which we never hooked up. I liked the refrigerator just fine until it quit cooling. It ran but has no cold air.

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    Reviewed Feb. 23, 2018

    Kenmore Refrigerators did a great job at keeping my veggies fresh for several days longer than I thought they used to with my old fridge. Fruit did great as well. However, it would freeze things in the back of it if I wasn't careful. I have to keep an eye on things especially if they were almost empty. Frozen milk is just gross. Additionally, I wasn't a huge fan of the door shelves either for some reason. However, it kept things cold and it didn't melt my ice cream which was a huge improvement over the prior one. All in all, it's not too bad.

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    PriceReliabilityEase of Use

    Reviewed Feb. 23, 2018

    Easy to use. Separate temperature zones for easy use. Self defrosting for freezer. Extra drawers for freezer section. Also has high-quality enamel paint finish that is chip resistant. However, if the door is left open for a short amount of time it will alarm. It should lengthy the time before the alarm goes off. Also needs larger drawers for storage space. But Sears makes high-quality appliances that last for a long time. High-end products at reasonable prices too. Other brands are much more expensive and offer less space than this model.

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    Price

    Reviewed Feb. 23, 2018

    It was over 15 years ago when I had a Kenmore refrigerator but it met my expectations. It was good, reliable and easy. It was also quality at a reasonable price and the store was a good location; Kenmore is sold by Sears at that time.

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    StaffReliability

    Reviewed Feb. 23, 2018

    It's a nice refrigerator. The ice maker makes my ice continuously and it has never been empty when I went to get ice. It has always been a reliable refrigerator. It always has kept my food fresh and has never failed me and my family. I like the side by side with the people who live in my house. It is good for the amount of storage space needed to store the amount of food needed to feed my family. I also like the fact that it is a long-lasting refrigerator and freezer.

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    Reviewed Feb. 23, 2018

    I have had excellent luck with previous Kenmore appliances that I have owned in the past. I have noted that my previous Kenmore appliances are a good value and that they last a long time when they are cared for on a regular basis. I like the refrigerator's automatic Ice cube maker, top freezer with the refrigerator on the bottom and adjustable shelves. Plus the almond color matched the paint colors and decor of my kitchen. But I would like to see a water filter added to the incoming water line from the house supplying the automatic ice cube maker to purify the incoming water for the ice maker. It would keep the ice cubes better and cleaner.

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    Reviewed Feb. 23, 2018

    I've always bought Kenmore refrigerators. Their quality impressed me far more than any other brand. They have been my first choice since I started buying my own appliances. My fridge has side by side doors, which made accessing both the freezer and regular groceries much easier than a top/bottom setup. It has twenty one cubic foot capacity with the ice maker/drink dispenser in the door. However, it was a little too tall for all the space it provided for it in my kitchen. It made it difficult to clean off the top, especially since there was a storage shelf in the space above it.

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    Reviewed Feb. 23, 2018

    I bought Kenmore refrigerator because I am a loyal Sears customer. I never had any problems with Kenmore appliances. If I did buy another brand I wouldn't have the confidence as I have with Kenmore. I am satisfied, with no regrets. Attractive refrigerator, nice compartments, keeps food at the right temperature and does the job. The refrigerator also had a lot of room for all my dairy products. In the past, Kenmore had numerous colors to choose from, but I am also loyal to the white ones.

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    Customer ServicePrice

    Reviewed Feb. 22, 2018

    Had a family member who worked in the warehouse. Got it at a reduced price for a little bit of superficial damage. Plus at the time I had a Sears credit card so that was easier to not have to put any money upfront. But the good part was never had any problems out of it. No maintenance issues or nothing. Unit was purchased in 1992 when I bought the brand new house and I owned for 13 years. The unit had a built-in ice machine and had the built-in water dispenser. The refrigerator seem to be the right height for both my wife and I and we never had no problems getting into the unit or above the unit because it was encased on three sides.

    However, the refrigerator unit had a matte texture to it. This texture was hard to keep clean because of the pits in it. I would have made it with a smooth finish or I wouldn't have to worry about actually using a scrubber to get into the surface and get fingerprints and stuff I guess for the kids off of but we never had any mechanical problems out of it. It always seem to run just the way it was. Never overheated. Never had to call the repairman so I was really satisfied with it.

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    Price

    Reviewed Feb. 22, 2018

    My parents bought Kenmore fridges and I continue this practice because they recommended this brand. I had purchased two other refrigerators and liked Kenmore better. I really did like the size and the design of the fridge. I liked the versatile way you could arrange shelving the way you liked. Easy to store products and has lots of storage space in doors too. You could put beverages in the door if you chose to or put them on shelves. I like arranging the placement of products in fridge myself.

    I also liked temperature control in the very front of fridge as well as the placement of the butter dish and a designated space for my eggs. I liked the ice maker, glass shelves, crisper and frost-free freezer. It had air holes and I could manage the door handles. I also liked the color and that it was well lit and insulated. Added water purifier made plenty of ice. It kept food cold and did not sweat. There were no coils exposed on the back making it easy to clean.

    However, fridge was a disappointment. The top crisper broke many times and had to repeatedly replace it. The door holders kept breaking and the bottom ledge cracked too. The material it was made is not strong and parts were expensive. The plastic used inside the refrigerator was a wrong choice. There was also a pattern on door handles that grabbed dirt. You had to constantly clean the handles. I would like wheels on fridge so I could easily clean behind and under it.

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    Reviewed Feb. 22, 2018

    My aunt and uncle chose to buy a Kenmore Refrigerator to have the ice maker and water dispenser which I love. The water dispenser helps to save on water bottles by me filling up a bottle a few times before using another one. It has met our expectations except that it could be a bit bigger. There is not enough room to put everything. We get 2 gallons of milk and 24 pack waters along with other stuff, and everything seems to be crowded or bunched in together. But overall, we love it.

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    Reviewed Feb. 22, 2018

    I bought the fridge because I liked that it was side by side. I also like the ice maker and it also crushed ice. The only problem was the ice would stick and you would have to free it up all the time. I am really struggling try to fix this. Could have been bigger too. Other than that it was pretty good.

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    PriceStaff

    Reviewed Feb. 22, 2018

    I like Kenmore refrigerator's exterior water/ice; stainless steel finish and brand loyalty, side by side with great storage capacity. At time of purchase, it was best value in comparison with other brands. However, the water filters for the ice/water were costly. Improvement on price of filter and easy access to replace. Also quicker process for crushed ice and not having the shards splatter outwards rather than all directly in receptacle. But have had many Kenmore products/appliances. All were reliable and easy to purchase. Helpful salespeople. Warranty and product replacement parts easy to pick up from store.

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    Price

    Reviewed Feb. 22, 2018

    Of all the ones we checked on Kenmore was the overall cheapest with all about the same equipment. At the time they also offered free delivery and would take the old one out of the house and install the new including hooking up water to it. Some of the others we would have to pick up our self or hire a contracting company to deliver it. I loved the ice and water in the door of the Kenmore refrigerator and that it was a side by side. It was also easy to get in and out of. This one was black in color. At the time I thought it would be hard to keep clean so was rather surprised at how easy it really was. The seals around the doors were really good which helped keep my energy cost down. However, as the refrigerator got older the ice maker would not work right and the water at the door quit working. But then I have found out that this is a big problem with most like this.

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    Reviewed Feb. 22, 2018

    Kenmore refrigerator's super cool. The refrigerator have high quality and save me money for energy maintenance. Space is perfect for my family of five and the vegetable area prevent vegetable getting damage easily and maintains the vegetables fresh and for long period of time. I’m very satisfied with my refrigerator.

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    Reviewed Feb. 22, 2018

    The space in the freezer was big enough and the drawers was spacious. I can load up on vegetables for an entire week. I can also load up on meats for a long time. However, the ice maker was not constantly making ice. The climate control was confusing. The cleaning was also a task because of the way the inside was built. The handle on the door was not too attractive but it was ok. In all it did its job. It was perfect for my family size. Also saves on energy bills. Love it in the summertime. Kept all my beers freezing cold and I didn't have to buy ice once.

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    Reviewed Feb. 22, 2018

    I purchased the refrigerator as a package deal (ie: a new refrigerator, gas stove, and a very quiet dishwasher) from Sears. It had just enough space for my small family, we didn't need a larger refrigerator. It worked very well and lasted for years. It always kept foods items fresh. However, when it started going bad, the compressor made a lot of noise. Possibly an additional layer of insulation would reduce the noise. Other than that, it was an excellent investment.

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    Reviewed Feb. 22, 2018

    The Kenmore Refrigerator was quality. It always kept things cold and frozen and never really gave much trouble. Ice maker was a plus once I hooked it up. It's too costly to have tech to do it. But the biggest issue was the door shelves and shelves within the refrigerator itself, they weren't put together very well and were held up by plastic tool notches that slipped out too often and made a mess when they did. The door shelves need improvements, both in strength of the shelf itself but definitely in the way they are connected to hold weight. Nevertheless, the Kenmore Refrigerator has met my expectations.

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    Reviewed Feb. 22, 2018

    I chose Kenmore because it is a well known brand and I know some of my family has had a Kenmore refrigerator last for many many years. I liked that it looked great in my kitchen and it went very well with all of the other appliances. It had lots of room for me to store everything I needed in it. It kept all of my food at the correct temperature and kept them fresh. But I would want an alarm on the door if it is left open by accident. It would help ensure that your food was kept at the proper temperature and alarm everyone if there is a problem. Other than that, it lasted so long and had great performance. It definitely met my expectations and I would recommend it to anyone that is looking for a new refrigerator.

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    PriceReliability

    Reviewed Feb. 22, 2018

    We shopped around and considering the price, warranty, and features the fridge met our family needs and expectations for the needs of cooking and storing food. The fridge was reliable, energy efficient and it worked for a long time not needing repairs. We like the ease of cleaning on outside and wipe down and maintaining. The most difficult part of cleaning is usually the inside but this one was fine. But it could have a better ice maker. We have historically had good experiences with the Sears brand of appliances, but sometimes the ice clogged up and didn't dispense as it should needing some manual fixing.

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    Reviewed Feb. 22, 2018

    I love my refrigerator. It is big enough just for what I need and it is clean and simple looking, keeps my stuff fresh and crisp for a long time and my freezer cold for a long time. It has not crapped out on me yet and hopefully won't. I just wish they had different colors. I haven't seen a black one yet in my model. But I am pleased with the model that I have and would not change it unless it stops working.

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    Reviewed Feb. 22, 2018

    The Kenmore was quiet, kept cool, and was separated into convenient compartments that made food preservation safer, and preparation faster. The freezer compartment worked which was the main complaint with my old unit. It had a great deal of storage space. I was extremely satisfied. However, I would like to have the door shelves deeper to hold gallon jugs (milk, tea, etc). At the time it held only things like ketchup, mustard, other condiments, etc.

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    Punctuality & Speed

    Reviewed Feb. 22, 2018

    Kenmore Refrigerators was on sale for a price I couldn't pass up. It had features I was looking for plus extra features that have been very helpful. It fits into the space I need it to and I can find things quickly. It keeps my food fresh and my vegetables crisp. However, there's a lot of sharp angles that make it hard to clean. I'm often wishing I could move the shelves in and out easily. It's also hard to change the light bulb. Still, I'm very happy. It has met my expectations and far exceeded them.

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    Reviewed Feb. 22, 2018

    I was searching for a stainless-steel unit and I like the size, color, and ice & water dispenser on door of Kenmore Refrigerators. I also like the extra trays on the inside along with the bottle rack. It is a good size for what I needed and I also like the stainless-steel color which matches the rest of my appliances. I also like the monitor that lets you know when the filter needs to be changed. Overall, I am pleased with the unit. However, I would like a larger ice dispenser because it is small. But the ice dispenser works fine. I just run out of ice frequently because of the size of my family.

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    Reliability

    Reviewed Feb. 21, 2018

    I like Kenmore, it has been around for many years, it is reliable, have never had any problems with anything made by Kenmore that I have owned, they make good reliable merchandise. The size was good for our family, had drawers and crispers to hold vegetables and other stuff, was a nice, hardworking refrigerator, has just about everything I need. However, make a separate wine and beverage area that is tall enough for juice and wine bottles.

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    PriceReliability

    Reviewed Feb. 21, 2018

    Kenmore has a door compartment in front of you when you open the refrigerator. Then below it has two separate compartments for fruits & vegetables. Then the other door is the freezer. However, the freezer should be bigger as well as the refrigerator and the two compartments below & above are not that big. But I've owned Kenmore products now for a long time. I've owned other kitchen appliances & it hasn't been as reliable as the Kenmore products. From price to design to style.

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    PriceReliability

    Reviewed Feb. 21, 2018

    Satisfied and very happy with the overall purchase. It has meet my initial expectations by being reliable compared to my last one which had a very short life span and we had to replace it with the Kenmore brand which is doing much better. It is very efficient and works in a way I really like and the price of the refrigerator I had paid for it was a good price as well. The size was the biggest issue for me. I would just make the fridge larger so that I can put more food and store more items in it and have some extra space for other things that I would need to add to it.

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    Punctuality & Speed

    Reviewed Feb. 21, 2018

    I just needed a new refrigerator to keep my food cold and fresh that is inexpensive but effective. The Kenmore ref did everything it was supposed to. It was roomy and I could fit all my groceries in it. It kept the food and the drinks cold and made ice fairly fast.

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    Price

    Reviewed Feb. 21, 2018

    I chose Kenmore over other brands because it's exclusive to Sears. Sears has always been a company I've trusted in and I've owned other Kenmore appliances in the past. They are well made and inexpensive to repair. Also, it worked well and was affordable on my budget. Sears offers layaway which means if I wasn't able to pay the full amount right then, I could pay it in weekly increments. However, it's a brand only available from Sears, so I had to go there for replacement parts. It was also very basic, so it made me feel like I was cheap when someone would come over and see that refrigerator in my house and not something more elegant. But the refrigerator did meet my initial expectations for the time I used it. It's great value for the money.

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    Reviewed Feb. 21, 2018

    We had a Sears store close by for many years and usually purchased all of our appliances from them. The line of appliances was fairly wide and there were adequate choices to make a decision for the model we desired. The Kenmore refrigerator was spacious in capacity, had good produce space and I liked the ice and water dispenser options that it offered. I also liked the color options because I wanted it to match my other black appliances. However, I was disappointed in the performance of this refrigerator because it broke down after only 2 years and then I could not get immediate service for it. Serviceman came, but then didn't have parts for a repair even though we gave a full description of what part had failed before the serviceman came. We would not repurchase a Kenmore refrigerator.

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    Reviewed Feb. 21, 2018

    The Kenmore was provided by our landlord well over 23 years ago and was a good quality. The landlord wanted an efficient running refrigerator, which this was indeed. Our electric bills were low, and there was never any repair work needed while we used the refrigerator. So far, I liked the ease of cleaning the shelves. Also, seeing what is in the refrigerator is an important factor in making my choice to buy. However, our family of six needed more space to store food, especially the milk our children would drink in a week's time. So I would have liked more freezer space to store food for future use. The ice tray area was small and did not keep up during the summer. There was some ice build up in the freezer too.

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    Reviewed Feb. 21, 2018

    I like the way it looked in the kitchen that it was in. I love the fact that the door was on a swivel hinge. The door never got squeaky and was not too heavy. I also love that there was an ice maker on the fridge. There was a light in the fridge that was easy to replace, and the water was always really cold. I was very thankful that it has all of the features listed above. They made life much easier and the room in the fridge was great. The drawers were spacious and always kept my groceries, greens and fruit fresh and crisp.

    However, I did not like that this fridge did not have more options. I would also like to see more off the wall colors. I think that a touchscreen would have been nice. The amount that was paid for the fridge was quite hefty too. It was provided in a rental that we had moved in to. If I was a homeowner, I probably would not have paid so much for a fridge that did not have more options. I would not have this specific fridge in my home, however since I did not pay for it I was satisfied with it. I would probably buy this fridge for my own home only if the price was more reasonable for the options provided.

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    Price

    Reviewed Feb. 21, 2018

    I did a lot of research on refrigerators before I purchased mine. I chose Kenmore for the price and because it had a well-known reputation. I really enjoyed but the model is a side-by-side refrigerator/freezer. I also like that I can get water, regular ice, and crushed ice, from the front of the unit. I find that extremely convenient. But the freezer space is a little bit small and the icemaker takes up a lot of room. It is hard to fit in larger boxes.

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    StaffReliability

    Reviewed Feb. 21, 2018

    The Kenmore refrigerator was a name brand and on sale plus it came with a nice warranty and the store had it in stock so I was able to have it delivered the very next day. However, the delivery person was not here during the window they advised. Although I like the color of the fridge, it would be nice in some nonstandard colors. Also, the white color is easily damaged by magnets which everyone uses. Nevertheless, the Kenmore Refrigerator is sturdy, reliable, nice looking and easy to clean. It fits nice into a precut out spot for my refrigerator.

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    Staff

    Reviewed Feb. 21, 2018

    Kenmore is a trusted brand. It is priced well for the value and they are updated with new color and style choices. I have found Kenmore to have a good warranty with the store purchased products as well - or with the store purchased. I wish it was easier to clean the water dispenser in the fridge but the unit itself was easy to clean and had plenty of space for our food. I love the color options and sleek designs Kenmore products offer. I am a smaller person so it is nice to have a refrigerator where I can reach all of the corners or the fridge and freezer.

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    Customer Service

    Reviewed Feb. 21, 2018

    I researched refrigerators before I made my purchase and the Kenmore brand ranked high consumer reports. I have had other Kenmore appliances and they are comparable to well known brands. I like the roominess of the top freezer. I can put large ice cream cakes in it. I also like the size of the refrigerator and the adjustable wire shelves are very convenient. I have noticed that my produce seems to stay fresher longer, which may be attributed to a good cooling system. I also think Sears stands behind their appliances and all their products and it has great customer service for their products.

    But I wish a refrigerator with a top freezer could have a water and ice dispenser. I also thought the refrigerator would have been higher from the ground. It seems like I have to bend way down to see items I have stored in the refrigerator on the bottom shelf. Or maybe make the storage bins taller so it is easier to see what is on the shelf. I would also like an egg tray included with the refrigerator. Other than those, I'm very satisfied with refrigerator

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    Reliability

    Reviewed Feb. 21, 2018

    The Kenmore refrigerator worked well, kept food cold and at the correct temperature day after day, had removable shelves and was very easy to keep clean on the inside and outside. Never had any trouble with it breaking down which gave me peace of mind. Very dependable and reliable and lasted a very long time. However, although there was room inside there could have been more room and a bigger drawer for fruits and vegetables.

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    Price

    Reviewed Feb. 21, 2018

    Kenmore is the best brand name on the market. The Kenmore brand at Sears works for me and these brands don't let you down, neither did this model Fridge. I liked their price mostly but liked what it does and the features it had. This fridge was spacious and durable and ran with a quiet motor. However, it was hard to clean but most fridges are.

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    Reviewed Feb. 21, 2018

    I like that there was a large produce drawer with plenty of space in it and the temperature control was nice especially when things at the top were freezing cause it was too cold in the refrigerator. But the ice machine would sometimes not work and stop making ice or the ice would all clump up and would not come out of the dispenser so a better ice machine would be good. Also, I thought the water went a little slow. But Kenmore has met our initial expectations and it is a trustworthy brand that I would buy again.

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    Price

    Reviewed Feb. 21, 2018

    There is so much I like about my Kenmore refrigerator like the fact that it keeps all my foods cold. I like that there's so much storage for all my foods and it's easy to get in and out of. I like that it doesn't take up much room in my home and when it runs it's quiet. I like the fact that it meets all of mine and my family's needs everyday. I chose Kenmore refrigerators above all other brands because it's been in my family for years. As a child I remember growing up and we had Kenmore refrigerator so it was always high quality. Kenmore brand just goes over and beyond what the rest of the brands can do because of the products that makes the quality of the durability and the price. I would definitely recommend Kenmore to anyone because of its versatility and all of its features that it comes with.

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    Reliability

    Reviewed Feb. 20, 2018

    Keeps everything fresh and tasty and very reliable to my family and has never let me down at all and will buy another one in the future and very excited to get one that is updated and happy to use. I'm very satisfied with the fridge altogether. Very much Kenmore has met my expectations and more.

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    Ease of Use

    Reviewed Feb. 20, 2018

    I chose the Kenmore refrigerator because Kenmore is a good, tried and true dependable company. When I go to my fridge I don't think about the motor going out but that it's a Kenmore and this baby will last forever. It was spacious and the extended personal choices of the cold settings were easy to use and convenient. I absolutely loved the soft close doors and drawers too. However, I disliked the lack of color options. The designing team could have designed a less basic and more comprehensive look to the modern generation bracket that I fall into. Also, if Kenmore would have added more features in the water and ice and if the control panels were lit well like a blue LCD that would be just perfect. Other than that, it's a literal peace of mind.

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    Reviewed Feb. 20, 2018

    I love my Kenmore refrigerator and all in all I am very content. I bought it because I got the most out of this one and got a better deal. I like the fact that it has a lot of room and plenty of places to put my items and it keeps them very cold almost to freezing. I love the chrome look and it wipes down easy. I bought it because I got the most out of this one. I got a very very good deal and I’m happy with it. But I dislike the fact like the ice maker arm gets stuck sometimes and it throws ice into the bottom of the refrigerator.

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    Reviewed Feb. 20, 2018

    I like the way the Kenmore ref stays cold and that it is very quiet. It has a lot of space in the refrigerator and on the door shelves. The freezer is great also. Overall I am very pleased with my Kenmore refrigerator. It has worked very well for me except that the shelves arms fall off, the doors don't want to stay shut at all times, hard to find light bulbs to replace it, ice maker don't work, not enough storage in the freezer and not enough drawer space. I also dislike the color. But it has never gone out on me and I've never had to replace anything major on it.

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    PriceReliability

    Reviewed Feb. 20, 2018

    Kenmore is a good reputable brand that is made to last a long time and they still make a good reliable one today. I had bought all my appliances from Sears which is a major Kenmore seller. The prices were good and had good ratings. Colors were right for my kitchen. It was a reliable refrigerator with regular freezer on top made of good materials. No problems with it. Only changed it when I wanted to update my kitchen and change to a different color. The freezer on the top was a plus for this refrigerator.

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    Customer Service

    Reviewed Feb. 20, 2018

    I like Kenmore ref's bottom freezer, the ice maker in the door, shelves can be moved to accommodate various size items, the freezer has many different compartments, which allows you to customize the storage of items, and the grab n' go feature. However, this feature often does not keep the case fully closed, thus making it swing open when you open the door. Items often fall through to the floor in the freezer compartment and it's a very big refrigerator. Kenmore has not met my expectations, largely due to customer service response. The refrigerator is a good value overall, but I would go with a different brand next time because of Sears' reputation.

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    Reviewed Feb. 20, 2018

    I have had access to several different Kenmore models that usually came with one of the houses or apartments I have rented, roommated with someone, or just visited over the years. I like the newer ones with the refrigerator on top and the freezer on the bottom. I like how much more spacious and energy efficient the newer models are. I like the models that come equipped with a water dispenser (filtered of course)/ice dispenser (also filtered)! I wish refrigerators were solar powered or could generate their own power so no electricity was necessary! In fact I wish all appliances were made this way! I didn't purchase this brand. It came with a few places I have rented over the years! Yes I was very satisfied with the Maytag brand and prefer it over other brands!

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    Reviewed Feb. 20, 2018

    I chose this Kenmore refrigerator when my 4 year old LG refrigerator was unrepairable due to a $40 part and the Sears warranty paid me out to get a new refrigerator. This refrigerator has met my expectations. I like the bright LED lights. They make everything easy to see and it really brighten up the whole refrigerator. The air filter is really good at keeping food smells out and keeping it smelling fresh. The French doors are great that you can open the two doors and you can see everything. The large bottom freezer is nice with two drawers on the top which is great at keeping things organized. The deli drawer is great as well that you can see what deli meats and cheese you have.

    However, I dislike where the water filter is placed. It takes up room on the top shelf, it would be better if it was placed in another spot. The shelves that slide in to make room for taller items are really useless. When you slide the one shelf in you are unable to get to the back of 2 shelfs without removing the tall items. The ice maker because it is in the door is small and the ice gets stuck and you have to break it up so you can get it out of the door.

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    Reviewed Feb. 20, 2018

    I do not look for specific brands when I buy, I look for the features, size and price. I've owned a Kenmore refrigerator several years ago and have owned several other brands since then. There was nothing I disliked about the Kenmore. If it keeps food cold and lasts a long time that is all I expect. And it was as good as expected.

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    Reviewed Feb. 20, 2018

    We are happy with our purchase. We like to buy the Kenmore brand as it has always worked really well. We tried a different brand a couple of summers ago and it just would not keep the temperature cold in the freezer or the refrigerator so we took it back. We like that with Kenmore, the drinking water dispenser is inside the refrigerator so instead of being on the door on the outside I don’t have water stains on the front of my fridge. The thing that I dislike is that the glass shelves do not fit tightly in the frames. On occasion when I have been cleaning out the fridge I worry that I am going to drop the glass on the floor.

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    Reliability

    Reviewed Feb. 20, 2018

    Kenmore seemed like a reputable and well-known brand to purchase. I chose it for its storage capacity and how easy it is to customize. It's reliable and definitely feels like it will last a long time. I like how easy it is to clean because of how easy the parts are to remove. The bright lighting is very useful, and there is plenty of space inside. But I do wish this refrigerator had a more appealing look instead of its traditional, dated look. I also don't like how easy it is to unknowingly bump the controls and accidentally change the temperature.

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    Reviewed Feb. 20, 2018

    My Kenmore Refrigerator was a floor model and it was on sale. The refrigerator is spacious and works to its capacity. The shelves can be adjusted. It had an overhead freezer and ice making machine. It fits in the wall space and it only stopped functioning once in four years. However, the bottom gaskets keep breaking and the freezer ices over sometimes. Also, I would make an extra meat compartment and would put a bigger thermometer in the back of the refrigerator so I can read it. Nevertheless, I am very pleased with the Kenmore refrigerator and it has met my initial expectations.

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    Reviewed Feb. 20, 2018

    I liked the adjustability of the shelves, the fact that there was a drawer attached to the underside of one of the shelves. The top mounted freezer was large capacity as well. However, the unit was just very hard to move.

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    PriceReliability

    Reviewed Feb. 20, 2018

    I like the quality finish and the modern looking design. I also like the fact that it has plenty of accessories available in store at Sears or online. The ice maker is awesome. Although I wished it was cheaper, I like the reliability and the service guarantee and I love the fact it has the latest features including Smart.

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    PriceReliability

    Reviewed Feb. 20, 2018

    The refrigerator is reliable, expendable, and trendy. Right now the features I love because it’s a big improvement since my last refrigerator, and I can’t complain about the space. I have more space for food and don't have to depend on a whole freezer to store extra food. Also, with the extra space, it keeps my food fresh and cool instead of spoiling quicker than other refrigerators because of the lack of space. It’s also slim fit and tight storage which also keeps your food and beverages fresh over time.

    I love that the water is purified and I don’t have to buy a whole water filter system because with a system you have to replace every three months which can cost more money over time. When you can just buy a refrigerator with natural water filtration system and contain less contaminants than any tap water or water bottle brand you can find in the market or any stores out right now. The water is ph7 and up which means it’s no contaminants in the water and I don’t have to buy any filter and also my ice is already clean and purified because of the brand-new updated features.

    I was close to choosing Whirlpool but I chose Kenmore because of the reputation and how their customers was very pleased and happy to share their experiences with the brand free of choice. And in my opinion, Kenmore is similar to an smart refrigerators because of the up-to-date technology and have open USBs. It’s child and spill-proof because it stops upcoming spills from happening and protects other shelves from getting messy if it was to happened because previous refrigerators don’t have that security. If an spill happened everything gets wet, so I like the safety and precaution needs of the consumer.

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    Price

    Reviewed Feb. 20, 2018

    I love it. It was a beautiful stainless-steel at a reasonable price and was recommended by friends. The side to side refrigerator has great height and depth with automatic ice maker and all the extras.

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    Price

    Reviewed Feb. 19, 2018

    We were broke, so we were not looking to buy a fancy, expensive unit, just something to fulfill a need. The refrigerator was super cheap and proved to be worth every penny. It wasn't a fancy model with lots of bells and whistles, but it suited our needs. The price was right and it was also a perfect fit. The temperature was always perfect. It was easy to disassemble for cleaning and it was very quiet as well. However, the freezer had to be defrosted a little too often for my taste and it did not have an ice maker. Still, it lasted for twice as long as I had hoped for. I would buy it again.

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    Reviewed Feb. 19, 2018

    My landlord chose to buy the Kenmore refrigerator. It was better than expected and I would more than likely purchase another one in the future. I might just change it to a style with the freezer on the bottom or just purchase a separate stand-alone freezer. The size was perfect for our family. The spill-proof glass and gallon doors were a plus. We also liked the ability to control various parts of the refrigerator. This allowed our food to stay fresher longer. Moving the shelves around was also helpful. However, the freezer was not as wide as I would have liked. Especially with larger items like a turkey that just won't fit in the freezer. I don't think there is anything you can to do fix that without taking room from the refrigerator side of the unit. Given the option, I'll take the more refrigerator space.

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    Sales & MarketingPrice

    Reviewed Feb. 19, 2018

    We had that Kenmore refrigerator for 15 years and never had an ounce of problems! It has three drawers, two on the bottom which are for fruits and salad fixings like, lettuce and then one for onions, potatoes. You can turn up or down the temperature of the drawer that holds fruits and salad fixings right at the drawer! The third drawer is for lunch meats, cheeses and tomatoes! It has a large freezer compartment, making it easy to shop good sales on pizza, frozen meats and ice cream!

    The only drawback for this Kenmore refrigerator was that the shelving was hard to take out to put more or less area between the shelves, I could never do this myself and had to depend on my husband to help me. But, the main reason we chose to purchase a Kenmore refrigerator was the price and what features you got! It had an ice maker, which in the summertime got used through out the hot days and from past experience with other Kenmore appliances, we knew we couldn't go wrong! Other refrigerators that we looked at were cheaply made and didn't have the features we wanted. We were very satisfied with the Kenmore performance!

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    Reviewed Feb. 19, 2018

    I initially chose to purchase Kenmore over other refrigerator brands mainly due to the price. It was on sale and it had all the features that I wanted like filtered ice maker and a freezer. It keeps food cold. It also has a vegetable crisper drawer with humidity controls. I had a fridge once that kept coming open because the magnet strip was not good. I had to throw food away which was not good. But my current fridge has an alarm that goes off if the door is left open. It also has an ice plus feature that makes more ice when needed.

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    PriceOnline & App

    Reviewed Feb. 19, 2018

    I really love the amount of features the Kenmore Refrigerator comes with. It comes with an ice machine and a water filter. It also has temperature control and has lasted me about three years. Although it is a great working fridge it does have its problems. The power consumption on the fridge is honestly not even that good and I would definitely check it on the website. But it pretty much exceeded expectations because it is a very affordable fridge and comes with many different features that I could not be happier with. I would honestly buy it again.

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    Reliability

    Reviewed Feb. 19, 2018

    I like the size of the shelves, the deep-set bins for produce and the overall quality of the refrigerator. However, the depth size is a little larger than my counters so it sticks out and I would prefer it be even with my counterspace. Other than the size of the Kenmore refrigerators offered, their quality is top-notch. I've purchased Kenmore products since I've been married. My first home came with Kenmore appliances and I never had a problem so when we purchased our second home I decided to use Kenmore appliances. It is a reliable product.

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    Reviewed Feb. 19, 2018

    It was a wonderful refrigerator. I had it for 26 years and never had a problem with it. It was the best refrigerator I ever owned. It served me very well. I loved that refrigerator and was quite upset when it quit working. I tried to get it repaired but it was beyond that.

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    Reliability

    Reviewed Feb. 19, 2018

    Kenmore has definitely met my expectations. It was the existing refrigerator in the house when I purchased it. The product is sound, reliable, and built very well. It is more than 15 years old and still works great. But I would improve the interior spacing and use stronger plastic for the shelves. My refrigerator is white and I would offer other custom colors besides the standard Black, white, and stainless steel. But the Overall Performance and reliability is excellent and the size is perfect for the space.

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    Price

    Reviewed Feb. 19, 2018

    I chose the Kenmore because of the space and price. The price wasn't the cheapest but it also wasn't the most expensive. The space was nice and I liked that it came with a shelf in freezer as well! I also liked the ice machine feature, the temperature controls for both freezer and refrigerator, allowing humidity to keep low! It's very efficient. But I would change the way the shelves can be placed. I like to be able to have higher shelving on lower shelving for different food items and containers. I would also like to have seen the refrigerator last longer than it did.

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    Reviewed Feb. 19, 2018

    It had a great design and looked good. The capacity was decent and it also had a nice water dispenser that worked really well. It had good shelves and was energy efficient. It could look better to be honest as it was a bit fuggly. You can also buy better fridges for the money that will look good in your kitchen and also have better capacity and freezing capability.

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    Price

    Reviewed Feb. 19, 2018

    I preferred the appearance of the units that were in my price range and this Kenmore refrigerator has lived up to my expectations. It has fit its needs and use well. The size is convenient for my kitchen space, the door bins are much larger than standard refrigerators which is great for holding Juice bottles and such, I also like the see through shelves which make it easier to spot things in the fridge. But I would like better manufactured motor parts that are higher quality and do not burn up too easily. I would also make the shelves a bit easier to take out as sometimes it is a struggle to line up the tabs properly.

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    Price

    Reviewed Feb. 19, 2018

    There are lots of things to consider when making big purchases. I compare prices and size and if things have the options my family needs I believe that overall Kenmore has met our expectations. I liked its size, the space inside both compartments, the price, and how long it lasted. I'm sure it also had to do with the stores I like, what they carry and the variety to choose from but I wish you could have more colors. I'm a person who has lots of colors in my life and home and I would also like that they make their other products so people can match things if they choose to. I also think since the times are changing quickly that the fridges should show it. I seen one recently that you could see inside without opening the door... things like that really catch your eye. I also enjoy when I don't have to go far for a deal and when companies try to have lowest price and availability and good warranty.

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    Reviewed Feb. 19, 2018

    I like the Kenmore refrigerator's double doors, meat and vegetable keepers and ice maker. The refrigerator portion has 5 shelves, the freezer section has 4 and the freezer door has 5 shelves. I love the ice maker and the way the ice cubes are moon shaped and not clunky. I like the vegetable bin because it keeps the lettuce crisper and the tomatoes are not soft. Cucumbers are kept crisp for over a week as well. The meat keeper has a clip that can be adjusted up allow cooler air from the freezer to come into the meat keeper. The shelves are adjustable and this allows storage space to be used to a maximum advantage. I really like everything about the appliance, That's why I chose it. It's been a great 30 years. I have always shopped at Sears for appliances and their service after the sale has always been great. It is easy to get replacement parts if you are lucky enough to have someone in your family who can work on appliances.

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    PricePunctuality & Speed

    Reviewed Feb. 19, 2018

    Kenmore has always been a trusted brand. This is the 3rd Kenmore refrigerator I've owned and my washer and dryer are also Kenmore. Never disappointed. It was the width I was looking for and a good price. Delivery was set up and arrived as scheduled. I like that the fridge is slim enough to fit into tight spaces and there is lots of room in the door for beverages. The freezer is surprisingly large enough to hold very large items. The glass shelving makes it easy to see what's in the back. But they could improve on their open door alarm, although handy as I have a child in the house who is very bad about not shutting the door, it is very sensitive for both the refrigerator and freezer doors but it comes on too soon. It can be shut off for a short time but there is no adjustment even through service technicians.

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    Price

    Reviewed Feb. 19, 2018

    I believe after viewing so many refrigerators and going to different places to check out, we were impressed with the Kenmore Refrigerator brand. I also checked out other brands and reviews but the Kenmore refrigerator by far was equipped better and the price was in the range we were going to spend. Their refrigerators also had good reviews and we liked the look. The Kenmore Refrigerator stuck out as the one we wanted to purchase. The features were great. It was set up easy to clean and it has a great icemaker.

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    Price

    Reviewed Feb. 19, 2018

    I bought on sale with a good deal and it was pretty cheap when I was on a very small budget and didn't realize the freezer was so little till one day I went to buy a lot of frozen foods and then didn't really have much room to put it. I just hope they make the freezers more bigger and I get a good upgrade soon. But the fridge side is so roomy and I like the built in ice maker and water.

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    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2018

    Hidden fees on warranty. Do not buy! Bought Sears Kenmore Elite refrigerator 11-2015. Today is 2-14-18. Model 79574O25411. Outside of one year of purchase they wanted $155 to send technician out to "diagnose" problem. Then I would be expected to pay labor rate plus any parts outside of warranty in addition to service call fee. I paid another company $75 to diagnose that the compressor was bad. The compressor is under warranty but sears customer service refused to provide compressor as you must use their service people and pay their going rate EVEN IF THE PART IS UNDER WARRANTY. This is practically a new refrigerator ($2500+) with a major part bad (compressor $300+tax). I found out after that this Kenmore Elite is a rebrand (actually made by LG). It had been rated by Consumer Reports as a good model to buy. This is not the case.

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    Installation & SetupReliability

    Reviewed Feb. 8, 2018

    Kenmore appliances used to be reliable but have gone down so much that my husband as a builder, after using them for over 15+ years finally had to recently switch brand/distributors. Where to begin?! Less than one month after installation the refrigerator ice maker broke. Fixed it and it broke again. Now we just buy ice. We are so sick of dealing with appts etc.

    It's loud and seems to always be making all kinds of crazy noises. Our double oven also new - from the get go convection fan wasn't and still isn't working properly even after being “fixed”. Top element rattles loud even though screwed in tight, service tells us it's because the inside is made so cheap they all rattle even if tightened - nothing they can do about it. So every time we cook we have to listen to a loud rattle. Every day I am reminded how much I despise Sears and Kenmore appliances for the garbage they sold us, wasted our money, and didn't stand behind. Our flat top stove is the only thing I love.

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    Verified purchase

    Reviewed Feb. 2, 2018

    I purchased a Kenmore Elite Bottom Refrigerator from Sears and I had a total of three major repairs the last being a new compressor. This last incident was on Friday, February 2, 2018. Buyer be mindful that the Kenmore Elite does not have Kenmore product with Kenmore parts but LG parts. You must pay attention to the model #. Refrigerators that have their parts are GE, Whirlpool and Frigidaire. The time for a replacement part with Sears is a minimum of two weeks. This means I have no Refrigerator. The lemon law requires 4 repairs in a year. I had four but they failed to record to keep good records.

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    Customer ServiceInstallation & Setup

    Reviewed Feb. 1, 2018

    I am joining the conversation about the Kenmore Elite refrigerator. Our 2.5 year old fridge died on January 1st, 2018. After two visits from repairmen, the first guy ordered a part and we waited ten days, and then the second repairman came to install the part and said it was the wrong part, we need a new compressor. We are in need of a part to go with the compressor, a valve, that is just now being manufactured and they have no idea when this valve will be ready. Of course, I have to call Sears to see when the part will be available. No wonder Sears is going out of business, shoddy appliances, uninformed supervisors that can barely read off the of their scripts. I feel there is no one to turn to help alleviate this situation but am at the mercy of whenever Sears gets around to manufacturing parts. Stay away from Sears.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 31, 2018

    My sweet wife purchased the Kenmore refrigerator/freezer seven months ago. The purpose was to place it in our attached backroom and keep gourmet meats, game, wild fish and wild game fowl in the freezer, and store non-perishable refrigerated items in the refrigerator section. I am a gourmet chef and I enjoy cooking special meals for my wife, children and guests. She opened the freezer two evenings ago and found most of the meats were soft. We disposed of the fowl and fishes immediately. We inspected the meats and saved some. The next morning the freezer temperature was 20℉. Oh joys, the appliance works sometimes, and sometimes it doesn't. Not a good place to store food safely.

    She called Kenmore warranty and got a person quickly. Sure we can get someone out there in a few weeks. My wife attempted to get a serviceman quickly as we have, had expensive meats, some at $60.00 per pound. Next Tuesday was provided, sadly we needed to turn it down as we will be with our special son in a hospital that day. So the day was pushed out a week. Still it was better than a few weeks. Would I suggest buying an appliance from Kenmore, (company owned by Whirlpool), no, never, please do not. A device which works correctly, then fails, then works again. I am glad we noticed as I have had food poisoning twice which is very painful and can be life threatening.

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    Reviewed Jan. 31, 2018

    Do not buy any refrigerator from Kenmore. They do not stand behind their products. I have a two year old refrigerator (Kenmore elite refrigerator) that has rust spots all over the outside doors that should be a defect in the material but they refuse to do anything about it.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2018

    When is a warranty not a warranty. We have a Kenmore French Door Bottom Freezer Model # 253.7034341d. With 2 weeks of purchase the ice maker failed and Yep service showed up to repair it. They also showed up to repair it the next 5 times it failed. They have replaced all the components, stuffed in insulation and today they applied caulking around all the joints because they didn't have a solution. If we're down to applying caulking doesn't it stand to reason that seals and the design are flawed?

    I want this unit replaced but no, here comes the Sears runaround: I've been told you have to have 7 service calls first, you have to have parts replaced 4 times and you have to have 3 service calls in 90 days. WHICH IS IT? The repair people say none of that is true. If after 10 months of repairs and it still is flawed is the warranty real? I think it's past time to replace this unit. If this is how Sears treats customers who have been with them for 40 years then it's no wonder their stores are closing.

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    Reviewed Jan. 27, 2018

    I bought a Sears Kenmore Elite Refrigerator 795.71053.014 a couple of years ago. The bottom freezer floor fills with water and freezes and eventually leaks all over the floor. It has ruined that section of my floor. Sears came out once to fix it but the problem came right back.

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    Reviewed Jan. 17, 2018

    After reviewing the Sears website and looking at the complaints I have discovered that the Kenmore Elite has a known issue with the compressor. My fridge is only a little over a year old. The tech ordered my part on Jan 3rd and it still as of today 1/17 shows that the order is pending. Meanwhile my family is trying to live out of a mini fridge. After all the complaints and bad service reviews it should be that they have these parts on hand. This service and inability to get me my part is unacceptable. I spent over 3K on this appliance and to have it go out so soon after purchase is frustrating and I am not getting any answers. I don't recommend Sears.

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    Punctuality & Speed

    Reviewed Jan. 16, 2018

    Our new refrigerator (Kenmore Elite) has had 2 repair calls. Not working. We have a warranty. I have lost all our food since almost 2 months ago. Taking time off work. Late going back to work. HELP!!!! LOSING SLEEP AND TIME OFF JOB!!! OH, NO FOOD REPLACED YET!!!

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    Customer Service

    Reviewed Jan. 5, 2018

    Compressor went out on Kenmore Elite Refrigerator after 4years. Several reviews show here is a known compressor issue yet Sears fails to recognize it. Sears offered to have technicians come out in 2 weeks at our expense. Very poor quality product and Michelle at the resolution center has very poor customer service skills. She made it very clear that Sears does not care about long time customers.

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    Price

    Reviewed Dec. 31, 2017

    Brought 3 refrigerators from Sears in 2 weeks. All was Kenmore's. The first two I had to return right because the ice maker didn't work. The 3rd was the Kenmore Elite. Since it was so expensive and big, I thought it was a good refrigerator. Well I was wrong! It sucks just like the other two! After 24 months the refrigerator just stopped working! All of my food went bad, the ice maker and freezer stopped work! Only thing working is the water dispenser. When I call Sears, they want to charge me a $99 service fee plus I have to pay for parts and labor because the warranty is only a year! $2500 FOR A REFRIGERATOR THAT WORKED 24 MONTHS! SERIOUSLY??

    KENMORE IS A RIP OFF AND THEY SHOULDN'T BE ALLOWED TO SELL THESE APPLIANCES THAT DON'T WORK. Taking customer's hard earned money! If you want to buy a good product that works, DON'T BUY KENMORE APPLIANCES. These Refrigerators are for looks only! I will not recommend Kenmore appliances to my family or friends and I will not buy any more appliances from Sears. Consumer Affairs please stop Kenmore ripping us off by selling these bad appliances that don't work. Now we're stuck with a. $2500.00 refrigerator that don't work! SAD???

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    Reviewed Dec. 30, 2017

    When we moved into our new home in the Spring of 2016, we decided to keep the Kenmore refrigerator as it was less than 2 years old. Mistake! In the 18 months since we've replaced the icemaker valves 6 times (1 lower valve, 3 upper valves and 2 replacements of upper valves that failed--again--while the repair was still under warranty). This product is manufactured by LG. WAY too much aggravation for a 2 year old fridge. Safe to say that when we replace it, we will not consider Kenmore OR LG product lines.

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    Customer ServiceCoveragePricePunctuality & SpeedReliability

    Reviewed Dec. 28, 2017

    This review is about the Kenmore 22052 convertible refrigerator/freezer. After my 32 cubic foot LG French door fridge died, I spent significant amount of time researching the "next" refrigerator, and this website was invaluable. We almost bought a Frigidaire Gallery French door fridge, but to my horror, all of the units I looked at had green corrosion on the copper refrigerant tubing solder connections. These are brand-new units. It's a tell-tale sign of sloppy workmanship. The green crud is corrosion from failure to wipe off excess flux during soldering. In time it will develop a leak. I decided it was time for back-to-basics: no-frills, good workmanship, Made in USA.

    I stumbled upon the Kenmore 22052 freezer which is made by Frigidaire/Electrolux in the USA (Most Frigidaire are made in Mexico). It is a freezer OR refrigerator (but not both -- it only has 1 compartment). The thickness of the walls is twice that of regular refrigerators, at nearly 3 inches. No electronic control. Uses a Panasonic DGK66C10RLU compressor. Lots of empty space where compressor and condenser coil are located, to promote natural airflow. No fan on the condenser coil to break (There is fan or blower for the evaporator coil, obviously.) And NO GREEN CRUD on the solder joints!

    I figured if it's a freezer operating as a refrigerator, it's like driving a 500hp car at 25mph. It probably won't be working very hard, which hopefully extends its operational life. On sale for $649 -- pulled the trigger. Sears delivery was very good. They called 3 times to let me know delivery window. They were ahead of schedule. Not a single scratch on the unit or my house. Delivery folks even leveled the unit.

    The 22052 is big... Almost the same footprint as my old LG and just 2" shy in width at 34". It's a true 20 cubic foot unit. (Many manufacturer's size rating is just volume calculation, rather than usable space.) There is more "refrigerator" space than just about any residential side-by-side or French door unit. Of course, operating it as a refrigerator means it has no freezer. But the target audience for this box is folks who want a 2nd or garage fridge. I just happen to use it as my main fridge in the kitchen. The door seal is phenomenal -- if I don't yank on the door hard, it'll move the entire fridge. There are no wheels on this unit, so moving it is a bit of a chore. Build quality and fit and finish are very good.

    Operationally, it gets very, very cold as a refrigerator. This is because it's really designed as a freezer! I have the dial set to what would be 37F. As it uses a traditional rotary compressor rather than an inverter compressor, there is a larger temperature variance compared with the LG. It gets very cold when operating, but have not experienced "freezer burn" on fruits yet. The insulation must be decent, because it only runs for 5 minutes every 25-30min at 70F ambient temp. The old LG seemed to run constantly. With such low duty cycle, I'm hoping it will last.

    There is no water, no ice maker, no built-in TV. Nothing to break or leak. It comes in appliance white only. (You can pay more for Frigidaire version with stainless door, electronic control, and better interior.) Nice thing is the door is magnetic, unlike most stainless steel door fridge. The power cord is a bit short, probably 5ft. In the back, there is no cover over the compressor compartment. Everything seems easily accessible with good airflow. Haven't measure power consumption yet, but it should be middle of the pack for something this size.

    The 22052 is noisy when it runs. There's refrigerant gurgling noise, buzz from compressor, and the evap fan has droning noise. The LG was whisper quiet compared to this. But after my LG experience, I just want something that's reliable and will last more than 5 years. Two of these would make a killer giant side-by-side because you can have one operating as freezer, and the second as a refrigerator. The door and handle are reversible.

    The interior is cheap, no doubt about it. The molded-in shelves on the door feel like they can't support much weight. There are no drawers, but a couple of baskets, one of which is like a drawer that can be pulled out. But no actual drawers or compartments. Shelves are glass, but with no center support, it flexes quite a bit underweight. What do you expect for $649? Time will tell what kind of reliability the 22052 has. It can last 5 years without problem, I would be very happy. This is as no-frills as a refrigerator comes, yet offers enormous size for the money and solid build quality as far as the eyes can see. I'm hoping it lives up to the Frigidaire name of years ago.

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    Reviewed Dec. 27, 2017

    Not really getting too cold but I see I am having what I have read about with multiple reviews on their Elite, 2 Door with bottom freezer are having. The freezer coils, freezing over. It seems to show an Error code of FF. The coils, for various reasons, freeze over. Mine is a little over 4 yrs. I have read where some say they are regular happenings that they defrost every year almost. Then you have the problem of finding someone to work on them, A lot of the local repair stores in my area would not touch them claiming getting parts are hard so I wound up calling Sears new A&E repair service since their brick and mortar stores are almost closed.

    They came and then told me they usually had no problem working on them but then I had to wait a few days to get the part they claimed was faulty, the thermistor, and then it took me a week or a little more to have them come back to install the part. So if you don't have a backup fridge, this may not be the fridge for you. They are LG so you might as well consider them also. Same fridge and same problems. The bottom line is they are hard to find repair stores to work on them, they are hard to get parts for and then they may even be hard to get the parts installed on them. In the meantime, mine did continue to run but I had a few things that thawed out the first time the problem showed itself. I would not recommend them as a good purchase.

    \

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    Customer ServiceCoveragePrice

    Reviewed Dec. 23, 2017

    Not satisfied with Kenmore products. I bought dishwasher, stove washer, and dryer from them. All my appliances have had issues. Thankful I bought outsource warranty company. Only they cannot cover refrigerator compressor. Said that it was covered by Sears. Now dealing with Sears warranty they want to charge 89.00 for service call. If they find more wrong they will charge me for the parts. Never will I buy from Sears ever again. When you call them you can barely understand what they are saying. They hung up on me because I want to talk with manager. After reading all the reviews I struggle what to do.

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    Reviewed Dec. 21, 2017

    We purchased a Kenmore French door refrigerator last year in October. After several attempts by two different techs to get our ice maker to work without freezing up, they sent us a replacement. Well, guess what? Same problem. I worked in the refrigeration business for over 35 years as a service tech and tried to explain to these two parts changers what the problem was... that there is a design problem with the area that the tubing comes into ice maker. It allowed ambient air into the freezer and cause not only the tube to freeze but frost to form at the back of the cabinet.

    Well, we had them out here 3 more times and at least the ice maker kept working. But the frost problem persisted and now there’s a water leak during the fill stage that locks the door in place CLOSED!! Guess what? Yep, it’s not under warranty. If I could I'd load this piece of junk up in my truck and dump it in the headquarters' front office. I was always a lifelong Sears customer..I wouldn’t get anything from them again if they gave it to me.

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    Customer ServiceInstallation & SetupPrice

    Reviewed Dec. 6, 2017

    I purchased a high end Kenmore Elite refrigerator and it worked great for a total of 18 months before the compressor died. I kept trying to call Sears support (non-support) and I kept getting people in India that could hardly speak English. After days of contacting, I finally got a response from support on Twitter. They gave me a contact number to call. Of course it was once again India and when going over the issue again they said I had no warranty. I explained it was a Kenmore 5 year warranty for the compressor and they said no. Anyway, they set up an appointment for a tech to come out.

    Two days later I get an automated call from Sears to call them at that same India 800 number. The automated menu system said I have no appointment. After pressing 0 a dozen times I get to talk to someone that could almost speak English and they said they have to reschedule my appointment which will be 2 weeks out. I had no other choice at this point. All of my food is ruined so I went out and bought another $800.00 fridge just to get by while my $2899.99 fridge sits dead waiting for service. The tech came out and said he will have to order the compressor and it will cost me an extra $330.00 to have it installed AND that it will only last about a year and a half. Well... I am screwed! Thanks for the hard time screwing Sears, Kenmore and LG! I found that these refrigerators are actually LG.

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    Reviewed Dec. 5, 2017

    The refrigerator was here when we bought the house, It's stainless steel & constantly needs to be wiped down. The shelves are very hard to clean and the water dispenser leaks as well as the ice dispenser freezes up.

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    Reviewed Dec. 5, 2017

    October 26 my ice maker went out. Service appointment was November 8. Technician said part was ordered. I had another appointment. Sears called and said part was back ordered. Set up appointment for December 5. I get recorded messages saying that tech. will not be at my house unless I confirm getting part. Called Sears, my call got dropped twice. Talk to CS. They said they would have to call me back that system was working slowing. Called back 30 minutes later. CS said part was back ordered and they don't know when it will come.

    I have had this fridge for a year this month. I was promised it would be fixed by Thanksgiving. It was not. I was promised it would be fixed on December 5th. I am so beyond words to describe this. Why is there not a part for a fridge that is not a year old? I asked to talk to someone higher up than customer service. I was told that there is not one higher. What is a consumer to do???

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    Reviewed Dec. 4, 2017

    We bought our Kenmore-87 in 1987 and it still works great. It looks outdated, but works so well we can't rationalize replacing it. I don't know if Kenmore is still available.

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    Reviewed Dec. 3, 2017

    This Kenmore refrigerator is the loudest running I've ever had and the freezer leaks water into bottom compartment. I am looking for a quiet running replacement at the present time.

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    Reviewed Dec. 1, 2017

    I bought this fridge 8 years ago & haven't had any problems. Now with Sears closing, I don't know what I'll buy next time. The last Kenmore fridge I had lasted 20 years.

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    Reviewed Nov. 30, 2017

    This is a great refrigerator. Its size really lets us keep everything we need in it and also, it has an alarm to let you know that the door has been left open.

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    Reviewed Nov. 29, 2017

    Me and my wife decided to upgrade to the best refrigerator on the market we thought!!! So we gave our 10 year old Kenmore refrigerator to a friend of ours to upgrade to Kenmore Elite refrigerator! The first year we had it the ice maker had to be repaired then a few months later it frosted up and that had to be repaired!!! Now just over two years old the compressor has gone out! We have been without a refrigerator going on two month! Have had two service calls and it is still not repaired! I Don't know what to do. I thought a refrigerator was a long lasting appliance! Not to have to replace every other year! This Refrigerator is a Lemon!!! Help!!!

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    Reviewed Nov. 29, 2017

    Refrigerator was deemed a total failure after only 4 years of use. It had only a one year warranty. It would have cost more than the cost of a new one to repair. I will never buy a Kenmore product again.

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    Reviewed Nov. 28, 2017

    The Kenmore refrigerator was here when I moved and it works ok and keeps things cold and frozen. Also, it has ice maker but I don't use it because I do not use tap water.

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    Reviewed Nov. 27, 2017

    Bought my fridge 2.5 years ago. The cooling element for the fridge had stopped working but the freezer is still operating. Sears repairman had to order new part 2 weeks before he can come back out to replace the part which was delivered 5 days after his service call. 2 weeks without a refrigerator because Sears does not have enough repairmen.

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    Staff

    Reviewed Nov. 26, 2017

    I've always trusted Kenmore brands and the Sears saleslady was extremely knowledgeable about all products. After Sears departure, I'd likely go for Maytag.

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    Reviewed Nov. 23, 2017

    Designed to fall apart. Veg/cooler bins on the bottom literally fall apart if not very, very carefully opened/closed, which you must do slowly or the drawers fall out. Freezer is inconveniently designed and items fall through the grated bottoms. Had to put big plastic bins in to prevent this. Light bulb in the freezer is useless, lasted less than a month. You also have to be extremely careful to place items away from the bulb, which is positioned so you can't see it, to avoid breakage. Amount of inside available space compared to outside dimensions is horrible. Huge thing, little space. Will never buy this brand again.

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    Reviewed Nov. 22, 2017

    I have a side by side Frigidaire and it has an icemaker as well as a water spout. I have never had any problems, however, the freezer side is a little too small. My Kenmore has the freezer drawer on the bottom and an icemaker. The compressor went out and we had it replaced. Since the replacement of the compressor I have not had any problems with it and the freezer drawer is very roomy. I prefer the drawer to a side by side.

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    Reviewed Nov. 20, 2017

    We had to buy a new compressor after 5 years. The new compressor is going after another 5 years. Kenmore did not stand behind their product and we had to pay for the new compressor.

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    Staff

    Reviewed Nov. 19, 2017

    Kenmore model #795.71309.012 - Worst French door design. Latches keep breaking. This is third time. My last repair person said it is an LG and it was a bad design. I recently looked at new LG French door products and the design is totally different. What is my recourse.

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    Reviewed Nov. 18, 2017

    I have a $3400 black box in my kitchen. It was welcomed into our home on 12/12/2015. After its 2014 brother was replaced because he went dead. Oh was this house complete with this big cold bundle. Bless its heart, as of 10/31/17 I must report it has died. Yep dead, dead, dead. The doctor tech came to check on it 8 DAYS LATER and said all of its guts were broken. Electrical, condenser, and compressor. Basically we have an empty shell left of the bountiful bundle we once knew. Surely, the doctor could fix it.

    Surely it would be easy and quick since it is all under warranty. NOPE. It turns out that not only will the parts not be delivered tomorrow for the scheduled surgery on 11/20. It turns out the part will not be available for 7-10 MORE business days and the next available date for service is 11/29/17. DaNesha and Jen and Danica at the customer service line do not care about our loss and flatly denied to help us any further. This means we have been lucky to not get salmonella or E.coli from the ice chests we have been living out of and no Thanksgiving turkey for us. Do yourself a favor and disregard all Kenmore Elite products unless you want to throw away hundreds of dollars worth of food and be treated no better than an ** for whipping. By the powers of the appliance gods maybe my fridge will be resurrected. Maybe?

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    Staff

    Reviewed Nov. 15, 2017

    Model 18 cu ft top freezer 79568039 - What idiot designs a fridge with an egg shelf that is 2 INCHES SHORTER than a standard carton of eggs. We have to cut off the last 2 inches of the carton and put the extra 2 eggs in a bowl on a shelf in the fridge in order to use the egg shelf. Another thing... the two handles on the freezer and lower door have right angles on the corners (very sharp) which are constantly crashing against your elbow when reaching in or out of the fridge. Could have been solved by putting a radius on the handles, but then it wouldn't be as aesthetically pleasing. Don't you people ever have a focus group of people you give these products to, to be able to actually USE them and discover these problems, before spending tons of money to bring them to market???

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    Reviewed Nov. 4, 2017

    We have been a Kenmore family for generations. The last house we were in we got ripped off by the Sears home repair service and had many breakdowns. We decided to go away from Kenmore and Sears for several years. We moved into a new house and decided to give Sears a try again. This new fridge is junk. Just a few months after purchase the door handles keep falling off (screws will not stay tight), the ice maker fan keeps freezing up which makes all the ice melt and water all over the floor. Tried to get things repaired under warranty but after 2 hours on the phone, being transferred all over the place and being hung up on, the repair person can't come for 3 weeks. People on the phone don't speak English very well, the whole process is still a nightmare. Last time that we will ever buy Kenmore or Sears.

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    Reviewed Nov. 4, 2017

    Purchased a french door, bottom freezer Kenmore Elite refrigerator. It is one year old and just out of warranty. I have replaced 2 control boards and another is out. It has been out of service for 8 weeks. Three repair visits and it is still not working. Sears does not stand behind their product. I have spent over $500 in parts and service call and it is still not running. Repairman leaves and I cannot get another appointment for 2 weeks! Most expensive refrigerator I have ever purchased and lasted the least amount of time. I have confirmed with other repairmen I know that say Kenmore is not what it used to be and can't be trusted. Run from Kenmore!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 2, 2017

    My wife and I built a brand new home two years ago and supplied it with all Kenmore or Kenmore elite appliances. As of today the appliances are barely 2 years old and the washing machine has broke, needs a new control panel and drain pump that is going to take a week or more to come in so we have no washer for at least a week. The dishwasher shuts off mid cycle so I have to have somebody come out for that. The tech told me it is probably an issue with the temp of the water so I have to run the hot water at the sink until it gets hot then run the dishwasher. Really?

    For two years it worked just fine and now that it is malfunctioning that is the solution they give me? The top of our refrigerator freezer door completely cracked and got worse over time until it eventually all fell off into pieces. This happened by simply opening and closing the door. It looks terrible in our brand new $330k home. When I called Kenmore they said that is cosmetic and won't be taken care of. I am beyond disappointed. We spent thousands of dollars and thought that Kenmore was a great brand until this.

    Update: The control panel Kenmore is sending me for my washer is now delayed by UPS and UPS is now telling me I may not have the part until late next week. Maybe later. So we will possibly go into 2+ weeks without a washing machine. I have called the Kenmore 1-800-4-my-home number several times and I get nowhere. One agent actually told me if the part does not arrive within 21 days then they will explore other options. As if a two year old washing machine breaking and sending us to the laundromat for 3+ weeks is acceptable. Terrible service!!!

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    Reviewed Oct. 28, 2017

    We bought this Kenmore Elite refrigerator (74093) made by LG in May 2016. In September 2017 it quit working. We have a home warranty through AHS. Their technicians have made 6 trips to our home and replaced 4 parts in the unit. It still does not work. Sears service is scheduled to come out Nov. 3, a month after we made the request. We have had to throw out $300 worth of food and still don't have a working refrigerator. The latest technician says these LG french door refrigerators have a high failure rate and he does not recommend buying one. We need either (1) to have this unit repaired permanently or (2) to have the unit replaced with a new one that does not have the same problem rate. Somebody please help!

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    Reviewed Oct. 28, 2017

    It's been less than a year that we got our refrigerator and it is already not working. We have had many technicians come and look at it and I mean look. They don't touch it and all they say is, "We will be back in three weeks!!" HELLO I NEED A WORKING Fridge not just a thing that warms up my food. I've spent over 300 on groceries and all have gone to the trash because of the fridge not working. I have a big family and I can't even buy food for the week. This is beyond ridiculous. KENMORE please don't be selling bad refrigerators or at least help me with the one I have.

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    Customer Service

    Reviewed Oct. 25, 2017

    I bought brand new appliances from Sears.com in May 2017. The refrigerator broke down already. I called Sears. They sent a repair guy. Ice had formed in the freezer and caused the motor to shut down. He melted the ice with hot water and left... Fridge started making noise. I called back and was advised to wait a few days. The noise stopped came back and the ice formed again. Guy came back. Has to place parts on a 5 mo old refrigerator... Customer service is terrible. I spoke to 5 people. No resolution... They just want to replace parts and not the refrigerator.

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    Installation & Setup

    Reviewed Oct. 23, 2017

    Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2014. Since the price of the extended warranty was about $900 we did not purchase it. At the 18 month (July 2016) point the cooling coils in the refrigerator portion we developing extensive icing and it was actually pushing the bottom drawer outward. Sears couldn't get anyone out for 5 days so we called a local appliance repair person. They came twice but we unable to make any repair but show me a part that they thought might be causing the problem. Sears overnighted me the part and I was able to install it. It did seem to initially fix the problem but now (October 2017) about 15 months later, I again have the same problem. I have ordered the part again, the controller assembly which apparently should control the defrosting of this coil. Not sure if these parts are poorly made (LG) or that something else is a problem. These refrigerators are not repair friendly.

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    Customer ServiceSales & MarketingPrice

    Reviewed Oct. 19, 2017

    On 04/30/16 I purchased a Kenmore Elite refrigerator for $2,774.10. On 05/16/17 our refrigerator stopped cooling in the refrigerator portion as well as the freezer portion ruining all of our food inside of the refrigerator. Sears stated the warranty expired on 04/20/17 and the refrigerator was no longer under warranty. The customer service told me I should have bought the extended warranty. The Sears technician came out to the residence and the technician stated the control board broke on the refrigerator and gave us a part number. The technician also haggled my wife about the price and warranties and continuously harassed her and kept asking her to hold our newborn baby. My wife asked him to leave multiple times and he left.

    After purchasing that part it was determined the Sears technician gave us the wrong part number and we were out the cost of the new control board because it was nonrefundable. We had to purchase an additional refrigerator to use while we waited for repairs. The second technician stated the condenser fan motor was out and gave us a part number for that. We purchased that part and it was the wrong part as well. Parts are extremely hard to get from the manufacturing company and some parts are on back order for months. This particular part is the lifeline of the refrigerator which should withstand more than a years’ worth of normal use without failing.

    A top of the line model refrigerator for this particular price should be merchantable, fit for the ordinary purpose for which it is used for and be free from substantial defects. The Kenmore brand alone says “We deliver products that perform at a high level across the home, to get the job done right the first time. We stand behind our products before, during and after purchase. Our goal is to make sure that they’re easy to buy and easy to own.” Sears Holdings Corporation has not lived up to their own advertisement by standing behind their products before, during, and after purchase. They have not delivered a product that performs at a high level across the home.

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    Reviewed Oct. 16, 2017

    Kenmore French Door Bottom Freezer Model 253.7034.3419 - We bought this model in December of 2015 and the ice maker has never worked properly despite 3 attempts by Sears service personnel to make repairs. Thank goodness we purchased an extended warranty or this unit would be sitting on the curb for a yard sale. It's a bit ironic because we selected this unit because it appeared to have the largest ice maker of all the other units. So here we sit, waiting on the fourth visit by Sears service technicians and no guarantee this next service call will actually get the ice maker to work. All the other functions seem to work properly, but as an ice maker, it fails miserably. If you are considering this model, beware the ice maker.

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    Staff

    Reviewed Oct. 10, 2017

    Stay as far away from this product as you can. I paid almost 3000.00 for this French Door refrigerator (Kenmore Elite refrigerator manufactured by LG) only 2.5 years ago. It started out with a weird chemical smell last week which I later learned was Freon. Then everything went from cool to room temp in a day or so and since the warranty is up on it I decided to cut my losses and purchase a new refrigerator. According to other online reviews this is a typical problem with these refrigerators. My trusted repairman won't even work on them. He says they are junk and even if you fix the leak you will be doing it again in 6 mos to a year. I am very disappointed not to mention the fact that I had to shell out another 2000.00 for another refrigerator. Sears, I am done with you.

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    Reviewed Oct. 6, 2017

    Kenmore Elite (Grab-N-Go) Bottom Freezer Refrigerator - The ice maker quit working while still under warranty. End of June it took 2 weeks to get someone to come and look at it July 13. Person had to order parts and come back July 28. Still did not work, more parts and come back August 15. Still did not work, more parts and come back Sept 27. Yet again more parts and come back today Oct 6. If you had not figured it out yet. It still does not work. They are going to come back again.

    I have had 3 different Techs and the same part was replaced 3 times along with other parts. Now they say the problem could be something different. If this is Kenmore Elite I can only guess what less than ELITE would be like. I ask person a call center about replacing the entire refrigerator and she was not helpful and would not address my questions. I asked to speak to her supervisor and she hung up on me. I called back and got another person who was helpful and spoke to a supervisor who tried to be helpful, but I think I ask questions not on his script. But he was nice and tried to be helpful.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I just bought my appliances this past January 2017 at Sears. They are all Kenmore products. I've had the worst experience ever. My Kenmore Pro fridge leaking water all over my floors. Calling Sears customer service and they are the worst people. I've been trying since September 2, 2017 trying to get this fridge fixed and it's October 5th and still fighting with them. I am still under warranty and I bought extended warranty for $500.00. My advice don't buy Kenmore and don't buy at Sears! I won't even start with all the other appliances.

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    Reviewed Oct. 5, 2017

    My compressor failed twice within 5 years. The extended warranty had just run out the second time, so we decided not to pay the $600+ to replace it. The ordeal in just getting the first one was horrible - we were without a fridge for weeks. Then we found out 7 months later that it was also failing! Never buy LG/Kenmore refrigerators!

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    Reviewed Sept. 20, 2017

    Generally the Kenmore 795.76209.900 fridge has worked fine for the 3 years I've had it. Complaints include I can put up with a few dents from the ultra thin sheet metal cabinet (Does it really have to be that thin??!! Can almost dent it with fingernail!!!), but the cheap plastic freezer compartment guide rail takes the cake. It broke, now I feel like I've BEEN HAD paying $75.00 with shipping for the replacement part. Am worried the other side will break as well, so trying not to use the upper freezer rack for a week until the part arrives. Otherwise I would REALLY FEEL CHEATED for way over a hundred dollars for $2 worth of molded plastic that should have been made more durable in the first place.

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    Reviewed Sept. 19, 2017

    After reporting the glass in my year old Kenmore Elite refrigerator exploded. This is a serious safety concern. Buyer beware!! The only thing they would say is warranty is up really??? This is a hazardous product to have in your home. Customer service was terrible. I have many pictures. I will no longer purchase Kenmore appliances.

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    Reviewed Sept. 15, 2017

    I purchased my Kenmore Elite 13 months ago. Just like most people on this site the compressor & some other crap is no good. I have been without a refrigerator for about 40 days. Every time I call the service repair I am transferred at least 3 times, nobody can give a straight answer. I just want to know when is it going to be fixed!!!! Yesterday the Sears guy came out to fix it. Now the ice maker doesn't work. I will NEVER purchase another Sears appliance. I don't even know if I should call them or just get it fixed myself. Sears your customer service is horrible!!!

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    Staff

    Reviewed Sept. 9, 2017

    We first purchased our Kenmore Elite french door refrigerator about 5 years ago. Right after our one-year warranty had expired we started having issues. The fan in the freezer would freeze over, causing a terrible, loud noise, and causing the freezer to warm. Then the ice maker would quit. After numerous Sears repairmen came and replaced the compressor, the computer panel, defrosted the fan, etc. etc. they finally offered us a new frig. Our now two-year-old frig is beginning to have all the same issues. It is making a terrible noise as the freezer fan has frozen again. We have thawed it out numerous times for this same problem, but it recurs over and over. Now the door water/ice has stopped.

    My sister has a two-year old exact model Kenmore elite frig, and they have already had theirs replaced for the same reason. I can understand one lemon, but three? Today we had another repairman out (not Sears), and he told us these refrigerators are no longer made in the US and the quality has plummeted. He said our problems are very common, unfortunately, and he would NEVER buy one himself. So do not listen to reviews of those who have only had one for under a year... they will have problems soon enough I'm sure. It looks pretty enough, but having TWO $2800 refrigerators malfunction when they are only two years old is incredibly frustrating. DO NOT BUY!!!

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    Reviewed Sept. 6, 2017

    I've had my Kenmore Elite/LG made refrigerator for 13 months. I have replaced compressor once. It lasted just barely 90 days making the warranty on it no good. So now I have a 2500 dollar refrigerator that I will have to keep putting money into for as long as I own. It’s sad Kenmore or most all refrigerators would last for many years.

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    Reviewed Sept. 5, 2017

    I purchased a Kenmore Elite Refrigerator just over 2 years ago. Just after the manufacturer’s warranty expired the condenser went bad. I had to purchase the extended warranty for them to repair it. Just this past weekend the freezer and refrigerator stopped cooling. I called my local appliance repair man and he said it was a bad compressor. Estimated cost $700. Had to call Sears and get the extended warranty again which was another $370. My scheduled appt is 2 weeks away as this was the soonest they could come out. Luckily I have a Whirlpool Refrigerator in the basement that I haven't had any problems with for close to 15 years. Unless you are willing to shell out $370 a year for an extended warranty I would not recommend buying any Kenmore refrigerators. They are junk! Highly disappointed!!!

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    Customer Service

    Reviewed Aug. 31, 2017

    We bought a Kenmore freezer 2 years ago in June. We saw a leak underneath recently and found they had applied aluminum foil to the connections. This was not something a long-time, multiple-Kenmore-purchasing customer would have noticed within their 1-year warranty. The compressor is also REALLY hot, as is the heat exchanger. Sears made us pay $99 to have their repair guy out, who glued more insulation to the line, told us the compressor temperature and the aluminum foil was acceptable, did not give me a receipt and left. The freezer is leaking today (one day later) and his insulation fell off. Sears (in the Philippines call center) won't stand behind the defect or the repair (to send another tech is another $99). We won't be buying ANYTHING from Kenmore or Frigidaire (the manufacturer) ever again.

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    Customer Service

    Reviewed Aug. 24, 2017

    Kenmore Elite Bottom Freezer Refrigerator: Three years ago we moved to Key West, refurbished our home and purchased a complete line of Kenmore appliances from the local store. Two days ago we awoke to a large puddle of water on the kitchen floor. Upon further examination, we discovered that our freezer portion of our refrigerator stopped working and that all of our food had thawed. We immediately called the repair # listed on the back of our Sears/Kenmore instruction manual. After an hour and a half run around between departments, we were cut off.

    We then called back, explained what had just happened and were told someone would call us back within 24-48 hours to set up a repair. When they returned the call the rude CSR told us that they have no one in our area to work on our refrigerator and that there was nothing they could do for us. In other words, the 3 year old $2700 refrigerator was junk. From what I have read online this refrigerator has a known history of this type of problem. I can not believe what I thought was a reputable company can sell a product, offer a warranty and then completely wash their hands off it when there is a problem. We will never again buy anything from Sears and I hope everyone else learns from our hard lesson.

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    CoverageStaff

    Reviewed Aug. 18, 2017

    If you buy a Kenmore Elite French door be very sure you are buying one made by Whirlpool not made by LG. If you are told it is a LG, RUN. I have a $2000 Kenmore Elite French Door bought Aug. 09, 2013 that I am junking. Had it worked on by the only local guy locally. He put on new parts and could not fix. Takes Sears home repair at least 3 weeks to come. Sears does not offer any help and could care less. Wants you to buy a warranty for $49.95 a month to cover repairs up to $500. DO NOT BUY ANYTHING LG or KENMORE ELITE.

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    Installation & Setup

    Reviewed Aug. 7, 2017

    Purchased on 2/16/15. Delivered 4/2/15. 8/22/15 - Called for repair - Motor broke -- All food spoiled. Several repairs and parts ordered over months. Motor broke, Motherboard broke, 6 boxes of "parts" delivered to house for install. Still no fridge to use. Sears offered no loaner, nothing for our family. After working for 1 month with Christian, from the Los Altos Appliance Dept., a new one was traded out in November 2015 -- I purchased 3 year extended warranty on the replacement.

    7/28/17 - Fridge. temp read 33 degrees ** but food felt less cold to touch. 8/4 - 8/6/17-- All food spoiling. went to Los Altos Sears for help. Salesman said they couldn't help. Said to call 800 - 4 my home. 8/6/17 - Called above number and was placed on "emergency" repair list by Greg. Soonest appt. may be Aug 15th but they may call to come in "at a moments notice" anytime before then if there is extra time in the schedule, maybe. Getting an ice chest for milk, etc and taking any food that is still good, to friends for them to keep cold in their fridge. Now we wait 9 days??? I have emails with the Sears Help websites. So many years of Sears good name just.

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    Reviewed July 31, 2017

    Our 16 month old refrigerator has been down for over a month. Sears does not stand behind its products. It does not stand behind it parts guarantee. Sears does not care about customer satisfaction or inconvenience. Its help desk of of no value. The parts we need are made by LG for Kenmore and have been out of stock since at least 6 July. Our most recent possible date to repair is 8 August if the parts happen to be delivered. We are beyond frustrated and disappointed in Sears -- if it did care we would have expected Sears to have offered a loaner for our 3000 dollar investment.

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    Verified purchase

    Reviewed July 31, 2017

    I purchased a Kenmore Refrigerator May 2016, 2 months out of warranty and the ice maker doesn't work. It's outrageous to me that a $675 refrigerator has a broken part after only 14 months that will take hundreds of dollars to evaluate and repair. Kenmore appliances are not made to last. I will never purchase another Kenmore appliance again!

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    Verified purchase

    Reviewed July 30, 2017

    Kenmore Coldspot Model 106.51129212 - The water recapture bay for the ice maker, that is integrated into the freezer door has no drainage. It was difficult to remove, and seems to be poorly designed. The ice maker takes up much of the storage space on the freezer door. The refrigerator shelving adjustment options are poorly designed as well. After owning Kenmore refrigerator products for over 40 years, My overall experience with this model has been disappointing.

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    Customer ServiceCoveragePrice

    Reviewed July 27, 2017

    I bought this Kenmore "Elite" refrigerator in 11/15 and its first service call was 5/17, barely 18 months later. The Freon needed to be replaced due to a faulty valve (which will recur in about 2 years due to a design problem) -- that cost $400. Six weeks later, the food was not being kept cold and now I'm told the compressor needs to be replaced! And the warranty covers the parts, but, of course, not the labor. Save yourself time and money -- DO NOT BUY KENMORE ANYTHING ANYMORE! This used to be a trusted name in appliances, but no more. The washer I bought 9 months ago doesn't get clothes clean (another review).

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    Customer Service

    Reviewed July 24, 2017

    I would advise anyone shopping for a new refrigerator to steer clear of Kenmore elite refrigerators. $2200. On sale less than 3 yrs ago. Plus additional $800 for master warranty. Ice maker stopped working and temperature in refrigerator in the high 60's. Problems started mid June. It is now July 24th. 3 visits from repair tech still not working. Another 17 day lead time for another appt. You have to send blanket emails, make countless calls to get anywhere. If you were counting on LEGENDARY Sears customer satisfaction motto forget it. Research online and you can read for yourself the multiple posting of customers having serious issues with this fridge. I regret not researching my choice better. BUYER BEWARE!

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    Kenmore Refrigerators Company Information

    Company Name:
    Kenmore Appliances
    Year Founded:
    1913
    Country:
    United States
    Website:
    www.kenmore.com