Independent Home Reviews

Our experience with Independent Home is what we expected, so much so that we'd be interested in doing some more work with them. There was a very pleasant salesman who came here twice and was very expansive, and we liked what he said and showed us. The man who was in charge of the installation mentioned to my daughter that the company had the ability to put in a walk-in shower in a separate bathroom. We've called a local company and asked about information concerning that, but it seems we'll be able to look into that with Independent Home.

The purchasing process of our Independent Home walk-in tub was easy. I got it for me and my 90-year old husband because we couldn't step into the tub and he wouldn't get in the shower either since he fell twice already. Their installation people were also nice and polite but they forgot to tell me that we need a big water heater. I feel that they should mention this stuff.

The Independent Home dealer was extremely nice and helpful and the installation team was extremely courteous. I had a good experience with all of them and enjoyed the experience.

We got a Celebrity bathtub as that was the only one that would fit. I had no problem purchasing it and the experience wasn’t too bad. The people who came over to install it were knowledgeable and courteous. They came and did what they had to do and everything went alright. They were around for about 12 hours that day. They left a bit of mess but I had somebody clean it, anyway. They also had to cut a section of the wall out to get the tub in. I’m just waiting for them to come over and take care of something, but other than that, I don’t have any problem with it.

The model of walk-in bathtub we got from Independent Home is nice because it got the jets in it. When purchasing the tub, it took quite a bit for them to get in financed. The finance company wanted too much information, but they finally got it straightened out. But the installation team went about their business and did what they were supposed to do. They didn't do much talking but they weren't rude and they showed us how to work the tub. My son loves it. He's a truck driver. When he's home, he takes two or three baths. And I like it too. Whenever I get in, I turn the jets on. It helps my back and my right hip. It quits hurting and it lasts for a few days. If I could just keep the water hot enough, it would be terrific. We've only got a 30-gallon water heater -- not big enough, and it gets cold before I get the tub filled. Overall, it was an excellent experience and I'd recommend it to anybody who could use one that can't get in and out of a bathtub.

When the lady from Independent Home called, she was all right. I told her we had been thinking about getting a walk-in tub and she said they were a small company and they were independent. She asked if would we like for them to stop by but I told her I didn't know them. She called back and told me they were going this way and asked if would we mind if they stopped by. We said we didn’t have time for that. She checked again. I said, “Give me time to ask my husband” because I wouldn’t do it without him knowing. We told her they can stop by and we’ll listen to what they have to say.

I was looking for a walk-in tub for my mother. I had a polite and honest dealer when I was purchasing the Independent Home tub. He's a good salesman. He talked with me and didn't push a sale. I am satisfied with their people but not with the tub. I have a 40-gallon tank and still have to add five gallons of boiling water to the tub to fill it up. The tub was insufficient.

Unbeknownst to me, my husband set up an appointment with Independent Home. When we purchased a walk-in tub from the dealer, he was good - very knowledgeable. I was not convinced, but he convinced me. The process was very easy and everything, including the financing, was explained extremely well. The ones who came for the installation were also very polite, helpful, neat and on time. They worked straight through and didn't mess around. The only thing is I wasn't expecting it to be so loud when I turn the motor on. But other than that, we love our walk-in bathtub and enjoy it. It was a very enlightening experience. Everyone was very knowledgeable and they helped us make a good decision.

We’ve been thinking about getting a walk-in bathtub for a while and I chose Independent Home because it's made in America. Purchasing the tub was easy and the installation team was very good.

If you are looking for a walk-in tub look no further. I purchased a walk-in from Independent and I'm very satisfied. Salesman was very courteous not pushy, like some are. Installers were knowledgeable, courteous. Asked them a question they went out of their way to answer. Independent is the best in class when it comes to Walk-in Tubs.

We liked the bathtub from Independent Home because we need something different than to step over the tub. We had a Roman bathtub and it was dangerous. Plus, we're getting older and got diabetes and don't walk too good so we want to get something we could get in and out of easily. When the salesman came out and talked to us, he was very thorough about it. He had the brochures for us to look at. We liked the tub and got it for a fairly good price. The two guys worked all day and did a fantastic job installing the tub. They got here about 8:30 in the morning and didn't leave until after 7:00. We love it and were glad we got it.

My son, Chris, got a walk-in bathtub from Independent Home and I saw it. I then compared it with others to see if it’s as good as his. I called Cameron, the tech guy and he took care of the purchase right off the bat. The installation team came in at eight o'clock and was out by 1:30. They worked as a good team and had to work with me because I have an electrical door and we had to move it out. They did a good job and I'll definitely recommend them.

The people at Independent Home have been exceptionally nice. They explained everything to me and were really good about everything. The installation went great and I did not have any problems at all.

Independent Home was the first one to answer my call and they're very kind. Purchasing a tub from an Independent Home dealer was very pleasant and the gentleman who came out was very nice. The process was very easy. And the installation team cleaned up the mess. They were extremely helpful and showed me how to do the tub.

I've seen Walk-In Bathtubs through magazines. Independent Home was the first one to come to my house to show me about it. I went with the Life Tub exclusively by Safe Life because it looks good. The gentleman was very nice and showed me all the pros and cons on it. I have arthritis in both knees. It was getting very difficult to get in and out of my tub and I figured one of the these days I'm going to fall so it looked like a good time to get one.

I suffer from chronic pain and a muscle disorder so I had the Independent Home tub installed for the hydrotherapy and health benefit. The dealer was very pleasant, the installation team was really good and customer support is excellent.

I liked the feel to the hand of the fixed tub from Independent Home, and the price is another factor. Purchasing the tub was extremely easy and the representative was informative and knowledgeable. He took his time and showed me the difference between what the company was offering and what the others were. The installation team arrived about 10 minutes early and started to work immediately. It seemed like they went non-stop, I don't remember them taking a break, and if they did, one's for break and the other continued to work. They were very efficient, clean, quiet and businesslike.

Independent Home is superb and they have very high ratings online so we contacted them. They have products that are competitive in pricing and has a lifetime guarantee. The guy who came to our house during the purchase has been wonderful - very thorough, very precise and answered all our questions and so we gave a deposit and proceeded. Adding to that, the installation team was superb and did a good job.

The salesman was awesome. I wasn't going to try it at first but then they came back with a price that I could actually afford. He's very personable and very easy to talk to, answered all my questions. When I told him that he was the first one I looked at, so I wanted to look at others he said, "No problem. We'll keep this price the way it is. Just give us a call." He didn't pressure me, and I really liked that. I actually saw a tub that I liked better but I couldn't stand the salesman. The salesman was pushy and is rude. Everything about Independent Home is awesome. It was a nice experience.

I love my Independent Home walk-in tub. I went with the most expensive model because it had the most features, and also by that time, they were very helpful about bringing the price down so it’s cheaper than the less expensive one. Also, the installation team that came to my home were great and fast, I couldn’t believe it. They came on time at eight o’clock and were done by 1:30. The old one was out and the new one was in. They explained to me how everything works so I was pleased with them.

Independent Home was very good with the service. We were happy with the way they installed our walk-in bathtub but I think they gave me a cheaper tub than what I asked for. I'm supposed to have three feet on the bubbles and it's only two feet. Also, I'm supposed to have a heated tub and all it is is a cushion. It's not heated and the water splatters all over the place. I have to put a towel on the top so water doesn’t get up there, and a rug on the bottom to soak up the water.

I first heard about Independent Home’s walk-in bathtubs when they called us on the phone. I was really excited about it. But then after they got it all in, I found that it wasn’t exactly the answer to my shower trouble. I like to take my showers and I didn’t realize that by getting this tub, I was going to be limited to my showers because you get the shower head from the tub. You put it up on the wall and the water just comes straight down where all the faucets are, but it was going down on the floor. So I called them up and they sent me an extension. We had to put it up on the wall and push it out, which has helped.

I have a walk-in tub through Independent Home. The dealer was pleasant. He came to the house and we had a nice chat. The installation team was very good. There's just one time when they were going to get me some scent to put in the units but I have not received that. It might be my fault as I didn't get back to him but he said he was going to come out to get it on the office.

We had a great experience purchasing a tub from Independent Home. They also took the time to explain everything to me, my husband and to my 90- and 92-year-old parents who are using their product.

I love my Independent Home tub. I put bubble bath in it and it was the first time in over nine years that I have been able to have a bubble bath, and it was nice. I've only got to use it once because it turned out that I had a hot water tank that was leaking real bad, so I had to take care of that and that's a big chunk of money. We don't want to have to buy one now. The two guys from the installation team that put it in were real nice. I like the fact that they were always very polite and very nice.

I love my walk in bathtub from Independent Home. I was interested because the price was okay. Purchasing the tub was pleasant and the installation team who came out was terrific. They were very kind, they put a cloth runner throughout the house where they walked and then they removed it after and the floor was clean. The only thing I'm unhappy about is the shower. I was made to believe I could take a shower with it, but when I take a shower, the other water doesn't shut off, so there is water everywhere. But other than that, I'd recommend them.

On behalf of future customers, I must report that I believe there are several factors to consider before purchasing a walk-in tub. First, you need a 50-gallon hot water tank to be able to fill the tub and not be sitting in tepid water. My 40-gallon tank was not able to meet the needs. Second, check your home's water pressure, especially if you use well water. Without proper water pressure, it takes over 30 minutes to fill the tub and that is unacceptable for anybody to sit there waiting to be able to finally turn on the hydrotherapy vents.

I got the tub from Independent Home because it was a couple of hundred dollars cheaper than the others and it was easy purchasing it. I felt that it would fit in the space well, but they came and measured. The installation team was terrific and finished the job in less than a day so I would recommend them to friend.

Buying the bathtub from Independent Home was easy. The sales representative was very nice. We're still waiting to be able to use it. Our room is not plumbed and we're supposed to have a plumber come out today but he didn't show up. The tub looks great. It's very welcoming. We have to go in and take a look at it every once in a while. The installation team was quiet but very nice. They worked on their own. I'm handicapped, I don't get around too good so it was difficult for me to go out and visually inspect anything

My dad was ready to come home from a nursing home where he was paying full price because the insurance cut him off. So I was fine with Independent Home coming up and doing the bathtub on Monday. But they forgot to bring the casing that it's set in and told me I had to wait until Saturday to get it. That was five more days we had to pay for to keep my dad in a nursing home and at $280 a day, that came out to be a nice little chunk of change. He was telling me he was coming from Philadelphia and I don't understand how you can forget half of the stuff if you're coming that far to do it. That upset me very much but there's nothing I could do because he already had the old tub to our house so I was stuck with the situation.

Purchasing my tub from the Independent Home dealer was really easy. Their sales rep came by, we talked about it, and it couldn’t have been easier. The installation team did their job, and they were great so I’d recommend them.

An Independent Home salesman called, and we were pleased with what they had. We're elderly and thinking of a walk-in shower, but changed our minds to their walk-in bathtub instead. We'd never seen any other like it and were happy with what they told us. Purchasing from them was a good experience all the way around. Also, the installation went well. The workers who installed the tub were very nice and cleaned up after themselves. We've only had the tub for a week and we're still getting used to it, but I would recommend them.

Purchasing the walk-in bathtub from Independent Home was easy. But I've used the shower in it and I'm getting some water drainage down there from the little doors where all the connections are. And the guy who installed the tub didn't remove everything that was down below and on the front side, and he scraped out the screw on one of the sides where the curtains are attached against the wall. I also asked him to remove the little 2x6 piece I put in the corner shower because it would've been a sore. He finally got it out, but I don't think he was too pleased and what he did to it didn't look finished.

The way the salesman of Independent Home handled himself made me decide to choose them over another walk-in tub manufacturer. The dealer was very pleasant. Also, their installation team were very professional and had to work their tails off as they had a very hard job getting it into our bathroom and they never took a break. I was very impressed.

I had a complete knee replacement and I was in the hospital in rehab. When I came home, Independent Home called me then we got the tub. It was okay but I would rather just have a plain tub but I couldn't get out of one. Independent Home's tub is an expensive tub for no more than we're gonna use it and if I had it to do over, I'd probably wouldn't buy it. My husband's on oxygen and it didn't seem to help him that much. Other than that, we still like the tub.

We got a price on a walk-in bathtub and their price was ridiculous so we went online and found Independent Home. The sales rep named Frank was very nice, friendly and talkative. He gave us the best price on the Celebrity series that we picked which has everything we wanted, the jets, and the hose that we could use. The two guys who installed it were hard workers. Our experience was good but I'm disappointed that we had to put out almost $1,500 to get a new water heater and we haven't used the tub since having it installed 3 weeks ago because of that. We were never told that we would need a new hot water heater. The tub and the tiles look good but everything else doesn't. I don't like the finish of the wall they put up, the floor is creaking a lot, and they must have spilled something on it because the color doesn't match..

Purchasing a tub from Independent Home was an easy process. The installation team was great. They showed up on time and got it installed fast. I didn't have to wait forever to get it done.

I called Independent Home because I saw that they deal with the same club that I'm a member of. The salesman who came to the house showed us what they had to offer, and it seemed logical and fair, so I listened. The salesman showed me pictures of a lot of tubs and I picked the Diamond Series walk-in bathtub model that had the jets. The salesman was very nice and the installers who came to our home were courteous but they messed up my bathroom door. Other than that, the installation was fine so I'm backing them again and would recommend them.

It was a good experience with Independent Home. We went with the high-end walk-in tub because my mother-in-law wanted the nicest one. Purchasing the tub from the dealer was an easy process but they didn't discuss the electrical (like getting a separate breaker at the side of the house) with us. Because it's a very odd-shaped house with a U-shaped roof, it required us to spend another $700 on electrical work on top of what we spent in the regular installation which was understandable. That's why the installation took longer. But other than that they were great. The guys were immaculate and top-notch.

The salesman was great, courteous, helpful, very polite, and answered all our questions. We've been looking for walk-in tubs for a year and the time was right so we got Independent Home's life tub. Their installation team was wonderful. It was a really tight squeeze to get the tub into the bathroom and they did everything they could to get it in without creating more cost to us. The tub is absolutely wonderful. We love it.

I had talked to someone a couple of years ago to have walk-in bathtub installed in my parent's mobile home and I was thinking that Independent Home might have been the same dealer I dealt with before, but as it turned out it wasn't, so it's a fluke. I found about Independent Home on the internet. My experience with them was pretty straightforward and easy. Their installation team was awesome.

We went to Sam's to see if they sell a tub or would recommend a company. That's how we found the tub. They had the right price and tub. They had what we wanted. It was easy purchasing the tub from the Independent Home Dealer. They suggested things and were more than helpful with fulfilling exactly what we asked for. The installation team did real good as well. When they told us it was going to be here, it was here. Everything they told us, it happened. We would recommend them to our friends.

I have a walk-in bathtub from Independent Home installed in my home. It was a two-man team that came and they were very pleasant and very nice. They did a good job and explained everything. I'd definitely recommend them.

When Independent Home did my walk-in bathtub, they had damaged the sheetrock bond where they put the hand bar that was there and it was coming under it. It's not that bad, but they didn't say anything. And where they installed the sheetrock, it was dusty and my maid cleaned it up for me. I have trouble standing and I'm weak but it's okay. They were doing their best and they were nice and friendly.

I am very pleased with my walk-in bathtub from Independent Home. I had a very good experience and I'd definitely recommend them.

I purchased a standard walk-in tub from Independent Home. When we purchased it, we had to go through the Veterans Affairs. That made it a hard job, but it has gone really well once we got approved for the tub. The installation team was outstanding. I'd definitely recommend them.

My wife looked up walk-in bathtubs on the internet, and there were about three or four tubs that we were interested in, including Jacuzzi and two others. But we decided to purchase our tub from Independent Home because of the cost. I liked the features of the model that we brought. Also, their salesman was very knowledgeable, courteous, easy to deal with, and was able to answer my questions. We had a very satisfying experience so I’d recommend them.

When I had my walk-in bathtub installed, they were courteous and they cleaned everything up. Now, I'm enjoying their most expensive walk-in tub very much.

Independent Home has been satisfactory.

I had spoken to my contractor about walk-in bathtubs but he hadn't gotten back to me. Then Independent Home called me and I went with them because theirs are American-made. I had a great time chatting with the salesman who came to see me. It was an excellent experience. I was amazed at the price of the tub but I have reached the age where I felt I had to have a walk-in tub so I swallowed the price. Installation went beautifully. It was done within a week after I had signed up so it was a very prompt service.

I had a tub installed from Independent Home. It was perfect and I love it! Everything went exactly as I was told it would and it was great. The installers were perfect. The person I coordinated with got me to receive all of my paperwork and my invoices. I couldn't have asked for a better experience. I’m going to have another one installed and have the same people do everything. I was very happy.

The Independent Home rep was very knowledgeable and helpful. We just had an issue when we had to call them back because there were a couple of unexpected things that occurred once we got the tub and were trying to get the plumbers to hook it up. There were some parts that weren't in the box that we needed so they had to be shipped out separately.

Purchasing our tub from Independent Home was very easy. They took information from us over the phone then sent a salesperson out within the same week. She covered everything. We then did an application by phone to do financing and then 2 days later, it was installed. The installation went very well although we had a cover come off of one of the valves and it took a long time for them to get back to me in regard to the needed fix. The drain would not work and I had to deal with it myself to get it to work. I'm not sure it's done right, but they're going to come out and recheck what I did.

I chose Independent Home over other walk-in tub manufacturers because they had better value and quality for the price. We were able to choose a bathtub model that had everything we wanted without a lot of additional things that we didn't want and costs extra. So far, everything has been great with them.

I saw walk-in bathtubs on the web and I bought mine from Independent Home because they had a variety of products. My purchasing process with them was good and easy.

I chose the Cube model because it's the one that fits in the space we have. Everything was great from sales to installation. I would recommend Independent Home.

I chose Independent Home because of their product and price. During the purchase I had a salesman over that was in construction, and he had all the answers, so I was very pleased. Their installation team was wonderful. They were fast, they stuck to it and got the job done well.

I don't usually write reviews but felt compelled to this time. I purchased a walk in tub from Independent Home about 1 yr ago. It was delivered by two young gentlemen on the agreed upon day and was place just where I needed it. After I got it hooked up I had a problem and when I called about it I was reassured that it would be taken care of ASAP, and it was done.

Very good experience with Independent Home. I use it mostly as a shower tub and we're happy with it. I would recommend it.

Independent Home offered their product to me much cheaper. The men that put it in were very nice and were careful with everything. They found out that some of the floors underneath the tub were rotting and I had to put in another flooring. I was pleased that they did. Otherwise, I’d have to replace the tub in another year. The salesman also was extremely nice. He came by when they finished to see if there was any problems.

Buying a tub from Independent Home was a great experience. The process was easy and the people who came to install the tub were wonderful. I'd recommend them.

David did call to apologize for missing the appointment. Mistakes happen. Fortunately, I was able to find a company to install the tub and my mother and I are very happy with the end result. I upgraded the rating to two stars because of the followup. Thank you!

My parents decided to buy a walk-in tub from Independent Home, and the dealer we went with was really good. He was not like the few other people who were like used car salesmen. The installation went very well and I recommend them.

Love our tub. It makes bathing a pleasure. I have the shower I love, while remaining seated, which I need. Husband has the tub he can soak in. It drains in 90 secs or less (I timed it). Small problem with leaking, but remedy was offered by asking.

Joel and Wade installed my walk-in tub. I would highly recommend them. They did an excellent job even though we had a few snags. The bathroom it was installed in is rather small. They worked continuously all day long and cleaned up all of the debris from the cast iron tub. Joel kept me informed all day long as to what they were doing. He also took down pictures in the other room so they would not fall with the pounding on the wall. The Independent Home walk-in tub is worth every penny. I can't wait for my daughter to come and try it. She will definitely be surprised.

My purchasing experience with Independent Home was wonderful. I love it. The installation was just great. The installers were friendly, too. I'd recommend them.

The tub is great -- works fine and it's perfect. I've done a shower and a bath in it and I'm very happy with it. The installer had to deal with my cats but he didn't have any problem with it, and he did a little re-plumbing and cleaned up afterwards. He even explained to me how to use the tub. I'm so happy that I found them and I'd recommend Independent Home. They're an American company and they make the product here and I'm a real big fan of America.

The people from Independent Home were supposed to be here today to install the tub but that hasn't happened yet. I've had it for about three weeks now - it's a little slow in terms of installation. I'm a little disappointed that it's taken as long as it has but I had a feeling that it would take a while.

I looked on the internet and went through several sales pitches, but what sold me with the Independent Home is that you go straight to the contractor --takes out the middle man. I appreciated that, and got a lot more out of it. The installation went fine and everything seems to be going good. I'd recommend them.

I am completely satisfied with the performance of this tub, as well as all communications with Jack Flaum, Vice President, which were handled quickly and efficiently. The installer was the most organized & efficient worker ever. Highly recommend.

My daughter was comparing different tubs and she came up with Independent Home. A very good team came right out and installed our walk-in tub in no time. I enjoy it very much. It's working out real well for me.

I enjoyed talking to their salesperson and the installation for my walk-in tub went fine. We like it!

We spoke to a couple of people about Independent Home and felt that they would do what we needed done without any problem. The process was very simple, I went to my bank and paid it through my Visa card, so there was no problem. The installation team was nice and very efficient. They only took a couple of hours, from around 9:00 to 2:00. They had to come back because it had a leak a day later but there was no problem.

Words can't describe how pleased we are with the salesman, tub, and installation. Absolutely great!

It was a good experience purchasing an Independent Home tub. Installation went good too.

Independent Home is the best outfit around and all I can say about that company is great -- 100% perfect. When my son went online, they had the best rating of any of the other outfits and I chose them over other companies also because of the price. I bought the walk-in tub with the jets and the air and if I need anything else, I'll go to them.

I love our new walk-in tub from Independent Home. They've provided quick service and it didn't take no time to get here when I ordered it. It was easy to install and everything was just fine. I would recommend anybody to buy one.

Evan is so great! He's worked on two projects now for my very elderly (and very particular) grandmother and has not only done beautiful work, but has shown incredible kindness and patience. He installed a walk in tub for her (no small task) meeting all of her minute specifications, and fixed/rewired and installed a new fan heater combo in the bathroom. Can't recommend Evan highly enough!!

I've been checking to get a walk-in bathtub for several years. Finally, I chose Independent Home services for their price. I had gotten a settlement so we just paid them outright so I didn't have any problems on that regard. The installation team was also good, they were able to answer my questions.

I'm very happy with the new walk-in bathtub that Independent Home installed for me. They were great. I was here when they put it in and I was satisfied with them. They did it all in one day and it looks and works great. It was a good experience. I happen to be looking at my place when the dealer came in with the maintenance guy to see if it was possible to put one in here. He was very precise. However, the place I'm living was not really happy about putting one in on the third floor but they finally agreed as I long as I took care of the insurance. I have a back condition that is greatly relieved just by getting in hot water and it keeps me off of a lot of very powerful pain medication. I'm delighted to use it.

I have a great experience with Independent Home. I got the walk in bathtub and everything in it. It's wonderful that the guy who sold it to me was also the one who installed it as he knew what he was talking about, unlike other sales people who seemed to guess what they were saying. So that was the thing that guided us to them. And now the product works great -- I love it!

We will recommend Independent Home to all our friends. The tub and the installation was very easy and smooth. Thanks to all the wonderful people that made the house safer for my mother.

I called up Independent Home office and I asked some questions. They sent out a rep who did a measurement and we discussed which one I should choose. I finally decided to upgrade it (my instigation, not theirs). We got a price and I gave them a deposit. Their installation team came in around 8:00 and they had to reverse the plumbing. It was in an area that was tight to take out a bathtub and then put this new one in. They were finished at 1:15 - five hours, which was fine. The only thing I had afterward was they had gotten a circuit breaker inside the unit that I didn't know was in there. They're secretive but still, I understand it as I tinker around.

Independent Homes had good reviews so we got the Acrylic Deluxe model from them. We were talking to a salesperson and I think the guide was good, he was really helpful. I though it was appealing that this tub would spill and empty fairly rapidly. We had our own contractor install the tub since we remodeled the bathroom around the new tub.

My wife needed a walk-in bathtub so I started shopping around and went with Independent Home. The salesman showed us all the different options and made a lot of good suggestions. We went to their showroom and tried out all the different models and chose the one that we were most comfortable with. It was a pretty easy process. That definitely helped us decide where in the house to put it and how it would be arranged. The installation team did a fantastic job - very careful, consulted us about every part of it and laid it out perfectly and very meticulously.

Independent Home had the best score when I checked online so I contacted them and went with them. I had a very good experience with the salesman and the installer was top notch. He did a wonderful job. When he installed my tub, he had to cut a part of the wall out in order to get the tub I wanted in, and change the baseboard heating. There were so many things to be done and everything just turned out perfect. I'm very happy.

I purchased a walk-in bathtub from Independent Home due to their acceptable price and they offered approximately what I really wanted. We got the celebrity series and the area that I had fit in there perfectly. It also had the cannon water jet option. When I bought it, they came by, checked out and measured everything. They told me exactly what it would cost so I had a good experience. Their installation team also showed me how it worked after they finished up and I had no problem with it.

They did a good job but I wouldn't give Independent Home 100% because I had a bad experience with the first crew that brought my tub. They ran off and left me high and dry without saying anything. They left here to go get something to eat, then go to the store and get some parts and they never showed back up. They wouldn't answer phone calls or anything. Then the outlet in Newark sent somebody else over about two weeks later because they already had work lined up ahead of them.

I chose Independent Home because the price and the product were very comparable to the prices I came up at. However, I'm a little bit concerned because I was told that my forty-gallon water heater would be enough and it wasn't. I'm quite disappointed that there wasn't honesty about that. That's one thing that Independent Home should be more open about. I had to pay another $900 to have a plumber put in an extra forty-gallon tank. I ordered a 50-gallon tank and I'm glad that the plumbers were honest and said, "You know this is only gonna give you about six gallons more." I said, "Well, what should I do?" It turned out that it was only with an extra 40-gallon cause I already had a 40-gallon down there and was gonna replace it with a 50. Forty-gallon was only about four or five years old. They said, "Just add another one." To make a long story short, it cost $300 less to have them do that than to have a 50 gallon-put in there and replace the other 40-gallon.

Both men were very considerate, friendly, and willing to answer my questions. You are lucky to have them working for you. I only wish it didn't take so long to do the entire job.

We got the walk-in tub from Independent Home although it was hard to lose all that money into the purchase. Their installation team were courteous and they answered all my questions.

I have dealt with many bath and shower companies. I didn't think there was a company out there that goes above and beyond for their customers, then I met with the guys over at Independent Home. Great product. Amazing service, and at a really good price! This company is definitely worth referring. A+++.

These guys come out, check your current situation and don't bull crap you. I got the tub I wanted at a fair price with no salesmen pitch. If you want the real deal call and talk to these guys. I got the jetted model and my knees are thanking me.

I am so glad I decided to get a walk in tub from Independent Home. The installer came out, measured my bathroom and treated me with respect. In less than two weeks I had my walk-in tub installed and I am so happy. I love this company and would definitely recommend.

I chose Independent Home over another tub manufacturer because they get everything handled and done. We needed one that fit our existing place and we wanted a larger tub. The salesperson was very good and flexible but the installation and follow-up has not been good, it is all out poor.

My brother and I were trying to get a walk-in tub for my dad. I am working in Atlanta and my brother and parents are in Florida. My brother was getting information from several companies in Florida but we could not find a company who we felt we could trust. I called Independent Home and immediately felt comfortable and at ease with everyone I spoke with. Their prices were reasonable and their customer service was fantastic. My mom and brother mentioned that representative handling the installation was also extremely professional, courteous and enjoyable to work with.

On the scale of 1 to 10 we give this purchase and service since a 10. It has been a pleasure and the Cube walk in tub is a beautiful addition to our bathroom. ** and the crew were very thoughtful of us and the completed job was excellent. We had problems with the air jets but they were corrected in a timely manner. Thank you for the beautiful product.

Installation was completed in a timely fashion. Installers were very careful to keep everything clean. A complete run through of operation was done. Documentation was provided.

Independent Home walk in tubs are of the highest quality and their prices are more affordable than other companies. Installation was quick and their communication is very good. I would recommend this company to family and friends. Thanks!

Received the tub within one week and couldn't believe how quickly the tub was installed that same day. My mother used the jets this weekend and was thrilled. Thanks again ** for recommending both hydrotherapy jets for mom.

I live with my youngest son and he wanted to get me something like the walk-in bathtub because I have problems with my legs and it's difficult getting in and out of the tub. So he looked up on the computer and we had another company come to talk to us. We weren't satisfied with the price that the salesman quoted. And then I was called by Independent Home and we got hooked up with them.

My walk in tub from Independent Home is exactly what I wanted. My back and my knees make it increasingly difficult for me to take a regular bath. It's not so much the getting into a tub as the getting out of a tub that is a challenge for me. I love an occasional soak in the tub. It relaxes me and helps me to sleep. Not only is the walk in tub easy to enter and exit, it is also very easy to use. I use bath salts, take in a good book, light a candle and relax. After a good long soak using both the air and water jets, I leave the bath relaxed and ready to slip into bed. I highly recommend Independent Home. Everything from sales to install went very smoothly. **, in the sales office is great and the installer did a great job and left the bathroom clean and nearly ready to use.

Very happy with my new Walk in Tub. The installation took less than a day and was done in a very professional manner. I would highly recommend this tub and company to my friends and family. It is easy to use and a breeze to get in and out of. 2 thumbs up!

I don't normally post reviews but I had such a positive experience with Independent Home that I wanted to share. They answered all my questions, were patient and the work they did was excellent. My parents are so happy with their new tub! Thank you!

Want to thank the team at Independent Home. They took care of my project from A to Z. Their salesman accurately gave me every detail of what I can expect. And their installers did impeccable work! Recommend highly.

I was looking for a way to soothe my arthritis pain and I came across walk in tubs. I called Independent Home and was amazed with the honesty and integrity of the sales people and contractors. They had a contractor come out and measure my bathroom and help me choose the right tub for me. I was so glad they didn't send some flimflam artist to my home. I am so pleased and I just love soaking in my tub. Thank you so much Independent Home. Words cannot describe my gratitude.

I had a Deluxe Walk-in tub 30x50x40 installed in May 2015. The whole experience was great. The installer ** arranged everything - picking up the tub, getting county permits etc. The existing tub was removed, new plumbing, new electric line, and new tub install - all went great. ** was wonderful and the install job was great, he also put in an IR Heat lamp/fan combo. I would highly recommend him and Independent Home tub to anyone.

The friendly, caring, and professional manner that the complete project was handled, was very refreshing. The sale, planning, execution, and clean up were all very good! All this and a very competitive price! I would highly recommend.

I have been working with Independent Home for the past 2 years in Illinois and Florida and have ordered over 30 tubs. Their timely turn around and customer service is excellent. Their products are top of the line and I look forward to working with them for several years to come.

I have had my tub for some time now and have called the company many times to thank them. The hydrotherapy has helped my arthritis and I would tell everyone to get them. This is has been a great help and I thank Independent Home for their assistance.

I have looked at many tubs, for my Mom. I found Independent Home Walk-In Tubs online. They had lots of good reviews and were highly recommended by one of Mom's friends. Although they offer a nice, fully loaded tub with all the possible bells and whistles, I like how they do not force seniors to get this tub (like some of the other companies). Since not everyone wants all the air and water jets, aromatherapy, light therapy, etc., Independent Home allows the user to customize the tub, as they choose. I found this approach refreshing and I highly recommend this company for all your walk-in tub needs. Thanks for allowing my Mom to choose only the spa features she enjoys.

Great tub! Love it, helps me out a lot.

I ordered an acrylic deluxe for my disabled mother. The installation of the tub was done quickly and efficiently. I would highly recommend this company. Thank you.

My wife and I were having difficulty getting in and out of our garden tub. We did a significant amount of research online before making the decision to go with Independent Home. They made us feel comfortable every step of the way, and the technician that came out to see us wasn't pushy in the least. We love our walk-in tub, and the only thing we regret is not calling them sooner. Thank you Independent Home!

We purchased an Acrylic Deluxe Walk-In Tub from Independent Home. Delivery was on time and the tub had all the quality features as promised. Great company and tub. Thanks.

My mother is an ovarian cancer survivor. I knew from the first call that this was the right company for us. From the customer service, to the field tech, to the install team, everyone was top notch and made my mother and I feel very comfortable and confident that we had made the right decision. My mother loves her walk-in tub and wishes we had done this sooner. I would highly recommend Independent Home to anyone looking to improve their safety and increase their quality of life.

We are so excited about the Independent Home Walk in Tub. It's quality surpasses all other Walk in Tubs we have seen. The staff is friendly and the prices were really great!

I am very impressed with the gentlemen that did the installation. They certainly knew what they were doing. I am very pleased with both the beautiful tub and the workmen. They were very pleasant and so well trained in their work. I can't wait to start enjoying my tub. I would recommend Independent Home to anyone who need excellent product and service.

We bought the tub because my wife's arthritis in her hips and knees was causing her pain especially late at night and she simply could not stand and take a shower any longer without the fear of falling. The therapy jets have given her quite a bit of relief. The installation crew was on time, professional, and they were finished with the project in just one day. I am very happy with our purchase and feel like I saved about $2000.00 versus your competitors.

After doing a lot of research on the internet and having meet with Safe-Step walk-in bath and premier walk-in bath, we decided on Independent Home because they could custom build the bathtub for my dad's hip and knee problems. They were able to add a jet on each hip and on his bad knee which made my dad's pain a lot more manageable and the price was almost 7000 dollars less than the other two companies we met with and the quality was better in my opinion, and they had more models to chose from. The salesman ** was great, he understood what we needed. And it only took them a day to install. The installers were very good about keeping the bathroom free of debris. I would highly recommend Independent Home! Thank you guys.

I purchased a new Access Series tub and I love everything about it. It is so comfortable and it helps with my aches and pains.

I had a very good experience with Independent Home - sales department was honest, accurate, knowledgeable, there was nothing changed with the order or price, very fast delivery of bath tub, good communications, very high quality product, and when service was needed, Independent Home was there for me.. I would recommend and use Independent Home again. Thank you again.

Working with Independent Home was a pleasure. I was given accurate information, the price quoted was the exact price charged. No hidden fees or charges. When the tub arrived it looks well made. We must wait before it will be installed, but overall we are very happy with our purchase.

The quality of my tub is top-of-the-line. I would highly recommend Independent Home to anyone. I really enjoy my grab-and-support bars, and my drain at like under 40 sec. This tub has helped me in so many ways! My only regret is that I should had got it sooner.

I absolutely have found the perfect walk-in tub from Independent Home. The walk-in tub is under 3 inches to get in and out of, and with the built-in seat, water jets and air jets, I am able to take a nice, safe bath that always takes my pains away. The best feature is that with the rapid drain. When I am done it drains at under a minute! I would recommend this to just about anyone, and I can't go wrong with my lifetime warranty.

Independent Home provided the installation of a walk-in tub. Their installers were professional and did not smoke on the job site. The installers were well-equipped, using a portable workshop with all the tools needed to complete the job. The installer was on time and provided assistance as I was in the processes of removing the outside bathroom window for the tub egress. The installer was flexible in adapting a rectangle tub in a room that was not uniformly square, by using the extension material to fill in the space gaps that was caused by a wall that was not squared.

I am just writing to let you know of my wonderful experience with Independent home regarding full turnkey installation of my mothers new walk in bath tub. I originally called the company after much research and pricing quotes that were so high they made my head spin. My elderly mother has been having a difficult time getting in and out of a traditional tub for some time now and I knew we needed something safer and more comfortable for her. I immediately reached a helpful associate at IHOME and within 24 hours, a representative was at my door walking me through every aspect of both the tub and the installation process. They delivered on every promise they made me.

Have had the occasion to order and install 2 walk in tubs. Though both are built to more institutional standards, the fit and finish are world class. My experience with ordering and delivery were effortless and I look forward to doing more business with them in the future.

Installation went great. Unit went in no problem no extra (costs). Cleanup terrific. Unit work well. Problem HOT WATER ran out before tub was filled. Talked to ** and he said that would be taken care of. ** came (great worker) and made the adjustment... NOW hot water is GREAT. TUB WORKS GREAT. WILL and WOULD RECOMMEND INDEPENDENT.

We had a walk in tub installed on Wednesday April 8th 2015 by ** who worked almost non-stop for nearly Ten Hours to complete the installation in One day. They did an excellent job & left the house spotless clean. ** promised that we would be happy with our purchase & he certainly lived up to that. I checked out a number of tub companies & found Independent Home to have the most Superior product at a reasonable price. I highly recommend this Company to anyone thinking about purchasing a walk in tub.

Independent Home has gone beyond the normal courtesy in helping us to determine if a walk in tub was right for us by actually having ** come to our home in Boca Raton with his trailer containing a few of the actual tubs. My wife was able to go into 2 different models to experience a real fitting. I cannot express strongly enough our appreciation to ** for enabling this demo.

I recently purchased a walk in bathtub from Independent Home and my experience was fantastic. From sale to installation, I felt 100% comfortable knowing that I was getting a high quality product, installed by professionals and backed with the guarantee of Independent Home. Thank you Independent Home! I will be recommending you to all of my friends.

I highly recommend Independent Home. From my first phone call to the final installation was a very professional and friendly experience. The sales reps (**) were informative and very knowledgeable. They immediately understood what my needs were and advised me of all my options. They were very patient and helped me determine what was right for me. My tub came on time and the installation was so fast. ** the installer was clean, neat and also very nice to deal with. I was so very pleased with this company - they did exactly what they said they were going to do. I am enjoying my tub and so glad I listened to ** and put in a few extra jets. Thank you Independent Home! I will recommend you to all my friends.

I found Independent Home on the Internet. It was a very positive experience from start to finish. I sent them an inquiry about the walk-in tubs. Unlike the others who insisted on seeing your place first, Independent Home got a salesman on the phone. I told him what I wanted. He gave me a price and everything I needed to know about the add-ons. Nothing was like we’re gonna pretend we’re in some kind of a flea market and see how we can bargain, which is really the impression all these other companies give me when they can’t tell me what an X-sized tub costs before installation. We started in the fall and we had reasons to postpone the installation, but the salesman kept in touch. He was also very quick to respond whenever I had a question.

From my first contact with ** after finding Independent Home on the internet through the entire process of planning for the plain walk in tub I wanted, the going was pleasant, easy and straight-forward. I told him the size and model I wanted and immediately got the price for the tub. I wanted my contractor to install it - that was no problem. This contrasted so much with the other companies I had contacted that would only know how much the tub was to cost until AFTER their man had come to my home to measure, etc.

After months of research and construction delays (install is for new construction) the time finally arrived at purchasing our tub. Upon careful and diligent study Independent Home beat out all the other companies. Not only do they have the most features money can buy but they are by far the most generous when offering them to the customer. Must be the fact of buying direct thus cutting out the middle man and passing the savings on to the customer.

The tub is finally in and I had my first bath last night - it was great!! I weighed 3 lbs less this morning and feel better than I have in many months. How can I thank you for the wonderful service you provided - from the two hours you spent explaining everything to me and the timely date to set this up. I will always remember ** and his men when they opened the floor and realized the extensive work that was now involved to provide the tub as you promised. These men worked very hard and always concerned about not making too much of a mess and cleaning everything up before they left each day. The quality of their work speaks for itself and I thank you have having such a team.

Just helped my Dad purchase with his new Independent Home Walk-In Bathtub. He loves it. The tub is quality and affordable. Installation was seamless. I would highly recommend Independent Home to anyone looking for a walk-in tub.

I called a couple of other companies and they make appointments with you, but then they don't show up and they don't call. I assumed they didn't have the guts to call me or even tell me their reason why they can't make it, so I don't want to deal with them. But when I first spoke to someone from Independent Home and he said that he's coming out to see me, he was there. Any questions I had, he answered them promptly. What the man said he was going to do, he did. There was no substituting this for this. The model that we went with is a 52-inch, one of their bigger models, and it has the massaging jets in it.

The team at Independent Home Walk-In Tubs did a great job on the installation of my mother's new walk-in tub. It was installed in just 1 day. We had a few salesmen out for quotes and the representative from Independent Home was professional and wasn't pushy like the others. Their quality and features were above and beyond the other guys and my mom loves her new tub! Thanks!

I live in Westchester NY and my Mom needed a tub as her mobility was limited. I called and spoke with ** at Independent Home and he could not have been more helpful. He understood EXACTLY what I needed. They came out to measure the next day and had the tub installed in 1 day. I could not believe how smooth and professional they were. My mom is very pleased and now taking a bath is no longer a chore.

I was immediately impressed with the owner, who was wonderful to work with. I bought the "Supreme 33" tub which has plenty of room for a large person. His installer, ** couldn't have been nicer or worked harder. He ran into several problems because of the construction of our house, and stayed overtime until he fixed all of the problems. The price was much lower compared to other high end tubs. Lifetime warranty.

After a lot of research and comparison I have found that the Celebrity Model tub offered by Independent Home was the best quality for the price. I am extremely happy with all the features included. ** at Independent Home was extremely helpful and very patient in letting me make the selection and did not harass me as some other companies did. I'm sure that after the installation is complete this will be the tub I have always dreamed of. Thanks!

I had a walk-in tub spa installed led by Independent Home. I highly recommended this, not only for seniors, but anyone. ** came out to tell me about the product. I was very pleased with his presentation. Two weeks later I had the tub installed. The gentlemen did a wonderful installation job. They all started working immediately about 9 am, did not stop until 2 pm when the job was completed. Very professional, they worked very well together as a team. I highly recommend your company and your product for anyone. Best thing I ever did for myself. I have attached before and after photos. I really cannot say enough about the service I received. I am a happy camper.

We got the walk-in tub from Independent Home because I have a bad back. I'm a veteran and I found out about walk-in tubs from the VA. With my condition, they decided that they would give me the tub. I use the tub but my wife uses it more than me since she sometimes takes two baths a day because she has arthritis. My wife also liked the way it operated when she saw it on TV and heard about it from Premier Care. So she called the salesman in for me. We got the model that has the spray, the jets. I've also had a double lung transplant so we didn't get the Jacuzzi-style because we were told that it sometimes doesn't clean up well. But with the water jets, it clears out. It really works good.

My wife and I purchased an Independent Home walk-in tub recently. We love our tub. My legs feel better everyday. Before we purchased our tub I would have to drop everything to help her in and out of the tub. Now I can ease my mind knowing that bath time is now is safer for my wife. It takes the worry and stress out of everyday life. Independent Home process was hassle-free. And we saved thousands over other brands like the ones that have television commercials.

Got walk in tub for my mother. She uses it every day by herself and keeps her bathing, privacy and dignity. The installers were friendly and got everything done in a short day. We looked at many tubs and Independent Home was the best deal for the money. My elderly mother loves it!