Independent Home Walk-in Showers

Independent Home Walk-in Showers Reviews

Independent Home Walk-in Showers Reviews
4.2(92)
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About Independent Home Walk-in Showers

Independent Home is a walk-in bath and shower company that operates in 48 states. Independent Home has a large selection of walk-in tub models, but it also offers customizable walk-in showers that can be installed in as little as one day. These showers come standard with ADA-compliant features like grab bars, nonslip floors and extendable faucets. Luxury features, including premium finishes, are also available.

Pros & Cons

Pros
  • One-day installations
  • $1,500 coupon available
  • Free quotes upon request
  • Wide variety of styles and finishes
Cons
  • No upfront pricing
  • Limited information available
  • Not available in Hawaii or Alaska

Independent Home Walk-in Showers products

Independent Home’s walk-in showers are highly customizable, with various color options and tile designs. Some walk-in shower providers offer only smooth, flat, continuous finishes, but Independent Home also offers subway and 12-by-12 tiles in gray, cream, white and marble.

Its standard features include:

  • 4-inch entry threshold
  • Nonslip floor
  • Ergonomic grab bar
  • ADA-compliant seating
  • Extendable showerhead
  • Polished chrome faucet
  • Shower caddy
  • Shower curtain rod

You can further customize your Independent Home walk-in shower with the following designer features:

  • Tile or color accents
  • “Zero threshold” entry
  • Additional 18-inch or 24-inch grab bars
  • Premium glass door options (clear, rain or satin obscure)
  • Premium faucet finishes
  • Window trim kits
  • Wheelchair ramps

Independent Home Walk-in Showers cost

Independent Home doesn’t share any information about what its walk-in showers cost. Generally, though, a walk-in shower costs between $4,000 and $16,000 or more.

You’ll need to call Independent Home’s sales department directly for a personalized quote. During the call, make sure to mention any customizations you may want. It’s safe to assume that all additional features, including premium colors and finishes, come at an additional cost.

Independent Home offers financing options and a $1,500 savings certificate to help you pay for your walk-in shower.

Independent Home Walk-in Showers FAQ

Does Independent Home offer a warranty for its walk-in showers?

A lifetime warranty backs all Independent Home products. This warranty covers the door seal, metal frame, fiberglass spa shell, gelcoat finish, faucets, motors, pumps and control panels.

Are Independent Home’s walk-in showers covered by Medicare?

Medicare doesn’t cover walk-in showers because they aren’t considered “durable medical equipment.” In some cases, you may be eligible for some coverage or reimbursement if you have a Medicare Part C plan or are on Medicaid, although it depends on your provider and state.

To help homeowners cover the cost, Independent Home offers a few solutions, including a $1,500 savings certificate and financing options.

Do Independent Home’s walk-in showers require a bathroom remodel?

You may or need to plan a complete remodel for your walk-in shower, but this isn’t always the case. Most companies design their walk-in showers to be “retrofit,” meaning they install easily within the standard opening of a bathtub/shower combination.

All members of Independent Home’s installation team have at least five years of experience, so they should be able to navigate any issues that arise during the process.

Do Independent Home walk-in showers meet ADA requirements?

Yes, Independent Home’s walk-in showers meet ADA requirements. The company also offers luxury safety features like a zero-threshold entry, larger grab bars and wheelchair ramps to make showering safer for those with mobility issues.

Is a walk-in shower from Independent Home worth it?

Independent Home is a big name in the walk-in tub industry, and it offers a wide variety of finishes, styles and upgrades, as well as a lifetime warranty, for its walk-in showers. Walk-showers are typically a big investment, but many users find it worth it for the ease of use.

Independent Home Walk-in Showers Reviews

Stars Rating

  • 54%
  • 9%
  • 37%
  • 0%
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Popular Mentions

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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase
    PriceStaff

    Reviewed Dec. 28, 2023

    When the techs came to put the product in, they didn't have the shower seat. Somehow the reps got confused and didn't put the shower seat in the order. When we told them about it, they were very nice. They were very hardworking and they clean up behind themselves. They mailed us a shower seat and now we're waiting for somebody to put that in. My husband doesn't want to void the warranty by putting it in himself. Because if we make a mistake, that's a lot of money. Other than that, they gave me a really good price for the product.

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      Verified purchase

      Reviewed Dec. 2, 2023

      Everything went pretty good but I've got some seams where they puttied them that are cracked. I'm worried about the splits where they seamed the corners because that water gets in there. It'll leak down behind it. But the tub works pretty good. I'm still scared to go in there by myself, so I have somebody to stand outside the door while I'm in there. But they got pipes in there to grab. I was supposed to get a walk-in shower with sliding doors but I didn't get that. They said they couldn't put sliding doors on there.

      Verified purchase
      Punctuality & SpeedProcess

      Reviewed Aug. 31, 2023

      Jeff and Autumn did a great job, arrived on time and were both very friendly. I am completely satisfied with the completed shower and experience with the company. They took extra care to make sure my house stayed cleaned and tidy throughout the entire process. We highly recommend Independent Home!

      Verified purchase

      Reviewed June 18, 2023

      I purchased a shower. Three guys stripped out the old tub, prepared the walls, put in their product and put the shower together. The quality of the work was fine. But they didn't put back some of the molding they stripped on one side.

      Verified purchase
      Customer ServiceStaff

      Reviewed Feb. 19, 2023

      I got a walk-in shower from Independent Home and when their reps came, they did a fantastic job. The installers showed up around 8:00 in the morning and they were out of here by 4:00. I sat in the living room the whole time and I barely knew they were here. So far, the walk-in shower is doing very well and it matched up with everything. It's got this thing put in with tiles up the wall and they took those tiles out, then put everything in and it just fits right in there. There's the shelf on one end of the shower, then there's a shelf that's in the wall which is very nice for me to have my shampoo in. It's much handier. The seat's nice in there, too and the cat likes to get up on that seat.

      But I've got a leak right now that's coming down into my basement and I think it's coming from the water faucet there. I'm wondering if there's a screw that's loose or something in there and I could not remember the name of the company to call them and ask them to come look at it. But other than that, I love the walk-in shower. I can walk in it and stand up and I don't have to climb over. My cat loves it because the water forms in particular shapes on the floor of it and it takes time to run down. She loves watching the shapes change and chases the water down the shower.

      Verified purchase
      Staff

      Reviewed Jan. 19, 2023

      The representative of Independent Home was excellent. We were well-pleased with his personality and mannerism. The installers were also excellent guys. However, we thought it would take one day to install. But they got here about half day because they came out of Charlotte and that's a two-hour-plus drive. So it took a little over a day. But other than that, we have no complaints. The guys was very nice and friendly. They cleaned up after themselves. The installer also told us, if we have any problems, to give him a call. I enjoy the walk-in shower. It's very nice. I really like my fold-down seat. They have it attached to the wall, but I can fold it down and up. I like that part instead of just a stationary seat that I couldn't move. I can't take this out, but it's just what I wanted.

      Verified purchase
      Staff

      Reviewed June 28, 2022

      I'm glad the rep wasn't a car salesman. He was very upfront with everything and he was able to home demonstrate the material that was gonna go in. And that was what showed up. The installers were quiet. They weren’t cussing and screaming and carrying on. I was able to expand the shower over the tub that we had. The walk-in shower is worth it but it's a little more to clean. I like that the knob stays hanging on the wall and the grab bars are still in place.

      Independent Home Walk-in Showers
      Independent Home Walk-in Showers
      Pinned

      Hi Lloyd,

      We are happy to hear you were pleased with the experience and your shower! Thank you for the positive feedback.

      - The Independent Home Care Team

      Verified purchase
      Customer ServiceStaff

      Reviewed June 9, 2022

      The Independent Home sales rep was very informative. The only thing was that he did not offer us any discount at all. I was a little bit concerned about that. So, we checked around other places and I called and they gave us a $500 discount on the outfit. When the representative comes in, he should be upfront about that. Our new walk-in shower is amazing. There were two fellas that came in to install. They came in around a little after 9:00 and they were done by 5:00. Everything was neat and they cleaned up. We used a dust rag to just pick up the little bit of dust there, but I did not have to use a sweeper. The workmanship was excellent. I was totally amazed. The product seems to be of good quality. We've had it since April. No water escapes at all when we're showering. The safety bars are in a good place. Everything's good.

      Independent Home Walk-in Showers
      Independent Home Walk-in Showers
      Pinned

      Thank you, Gloria! We are so pleased to hear that you are enjoying your shower and had a great installation experience. We do have a $500 referral program if you have other friends interested that end up purchasing with us.

      - Independent Home

      Customer Service

      Reviewed May 24, 2021

      I was contacted by Independent Home by a cold call. I am on the state & national do not call list and have not business association with this company which makes them contacting me illegal. However I needed to have my shower changed and agreed to let them give me a quote. They came and I agreed to have them do the work. The salesman told me it would be about 7 to10 days before they could start and was told that someone would be contacting me in a couple of days. I was contacted and told it could take 2 to 3 months because their supplier was running behind.

      After a month called and left a message to check on the status of my project, my call was never returned. I called several times and the voicemail box was full, I then call corporate. They told me they would e-mail the point of contact & have them call me, four days later still no return call. I called corporate after waiting an additional four days, was on hold for 17 minutes and finally told that they would have the POC call me, after waiting two hours no return phone call. I would not recommend this company to anyone.

      Verified purchase
      Installation & SetupStaff

      Reviewed Nov. 1, 2020

      My experience with Independent Home was exceptional. Beginning with Ari and our initial consultation, the run-up to installation, and the installation days, every step was completed in a professional, straightforward, friendly manner. The actual installation was artfully done. Tony removed the existing bathtub/shower, masterfully fit the new walk-in shower into the space while navigating older plumbing and plaster, and finished the project so beautifully that we didn't even need to use a drop paint at the end. He was friendly, courteous, thoughtful, and left the work place pristine at the end of each day. My dad loves his new walk-in shower, and he has regained independence in this area of his life. You can't go wrong with this amazing company and their excellent product!

      Independent Home Walk-in Showers
      Independent Home Walk-in Showers
      Pinned

      Hi Ellen,

      Thanks for you detailed review of our process and your compliments of Ari and the installation teams. We appreciate you choosing us for your project. Have a super day!

      Independent Home Customer Care Team

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      Independent Home Walk-in Showers Company Information

      Company Name:
      Independent Home Walk-in Showers
      Website:
      independenthome.com