HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 9 Reviews 1236 - 1436
    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed Dec. 11, 2020

    I have never had problems with any contractor that I hired from Home Advisor or Angie’s List. I think Home Advisor has gotten too complicated. I liked how Angie’s List would just give me a list of people to call. HA’s cost estimator is useless and their efforts at trying to get you to hire specific people seems intrusive.

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    Verified purchase
    PriceStaffEase of UseRates

    Reviewed Dec. 11, 2020

    Went to Home Advisor to shop for price/contractors. Easy to use on the categories. Home Advisor displayed multiple options for what I needed to get done. This wasn't the first project I used Home Advisor for, will be returning again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2020

    I did get a call from Home Advisor to see if my job was taken care of, but it was about 2 weeks after the initial inquiry. Would have liked a call a little sooner. Very satisfied with the company I used.

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    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 10, 2020

    I really like the layout of your site and the fact that a number of companies respond immediately to the project. I was able to get three quotes in 3 days and had the work done the following week. I will use you again.

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    Verified purchase
    Staff

    Reviewed Dec. 10, 2020

    I was able to find movers and a home warranty company through Home Advisor. This is my first time purchasing a home and am nervous about just hiring anyone. I am so happy I can go to one site that grades multiple companies and gives recommendations as well! Very impressed.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRatesSales Tactics

    Reviewed Dec. 9, 2020

    Two large trees and stumps removed. Clean up and hauled away. Great communication, great price and punctual. I will use this company in the future and let anyone know that is looking for tree service to contact them. I’m a hard sell to deal with. They meet all of my expectations and more.

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    Verified purchase
    Tech

    Reviewed Dec. 9, 2020

    Several contractors contacted me following your recommendations. Three of them bid on the project. We chose the one that seems to have the best vision for the project which had grown to include siding and windows. The result is an attractive and functional space.

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    Verified purchase
    Customer ServiceTechStaffTimeliness

    Reviewed Dec. 9, 2020

    Within a few question Home Advisor provided an option for a contractor that actually called within minutes. Then Home Advisor checked back to ensure I was satisfied with the work. Great service - we will use Home Advisor for our next project.

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Dec. 9, 2020

    I've used Home Advisor to find pros on several jobs: HVAC repairs, gutter cleaning, and even a TV antenna installation. The response times are always quick, and the contractors know their stuff. Home Advisor is a great resource. They are the one-stop-shop for reliable, fast, professional service - even on small jobs.

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    Verified purchase
    TechStaff

    Reviewed Dec. 9, 2020

    HomeAdvisor pointed us to the best provider of what we wanted. West Shore Home did an excellent job with presenting alternatives and the install was great. All contacts were informative, professional and respectful. They were also very helpful in providing financing alternatives. I would recommend West Shore and Home Advisor to friends and neighbors.

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    Verified purchase
    Staff

    Reviewed Dec. 8, 2020

    Review for sliding glass door repair. Company recommended by Home Advisor was spot on. Good service in a timely manner. Workers were knowledgeable about repairing track system and fixing lock mechanism. Good recommendation and I would use this company again for my sliding glass door repair.

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    Verified purchase

    Reviewed Dec. 8, 2020

    Approximately 200 ft.² of laminate flooring installed in the family room. There was some furniture to be moved in order to complete the job. There was direct access to the work area from the back door. They arrived on time and completed the job in the minimum time.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 8, 2020

    No waiting in a list of companies. As soon as I asked for what I was looking for I received names of companies in my area. Follow up was also done in a timely manner. Few days later HomeAdvisor called to see if I was contacted.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed Dec. 7, 2020

    I went online to HomeAdvisor, asked for pros in the Tree Cutting business. Within 10 minutes I had two pros on the line, and the next day San's Tree Service in the Asheville, NC. quoted and scheduled. Today, the job was completed as quoted and was the most professional service we have ever had. We received follow up phone calls from Home Advisor making sure were got what we asked for and were satisfied. We are happy to have found Home Advisor and San's Tree Service. We will remember Home Advisor the next time we have a project that is too big for us to do alone.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2020

    When I requested a referral for someone to reglaze my kitchen sink, I heard immediately from Home Advisor recommending Cali Reglazing Inc. Thank you for your prompt response. This firm was exceptional in the promptness, professionalism and work ethic. I would certainly recommend them to anyone. The young that did the work is Rene. He is an outstanding job. Explained everything to us thoroughly. Left the area as clean as it was when he arrived. We are thankful for that.

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    Verified purchase
    TechStaff

    Reviewed Dec. 7, 2020

    We received a good referral for a great wood fence builder through Home Advisor. The contractor was great to work with. They built a fence to our specifications and were timely, skillful, and pleasant to work with. I would not have located them without Home Advisor. We are satisfied with the referral and the completed job. I will use the service for future jobs.

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    Sales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Dec. 6, 2020

    Used the Home Advisor to setup a weekly lawn maintenance at an office building. First they didn’t show up. They automatically rescheduled a week later. Then they didn’t perform the service because I was supposedly not “home” in a four story medical office building. They refused to give me my money back. Beware this scam.

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    Customer ServiceTechPunctuality & SpeedStaffBilling

    Reviewed Dec. 6, 2020

    I hired a Home Advisor "Pro" yesterday for a project on my home... It was a terrible experience, as the person was at my house for 6 hours (thankfully the work was on the exterior of the home, hanging Christmas lights). I've done this job myself over the past few year, and it is a only a 2.5 - 3 hour project. After 6 hours, of him arguing with his wife (who as he said had to come due to his driver's license being suspended), the two of them swearing profanities, discussing and I how the husband might drive an hour away to get a "FIX" and leave the wife here. Which blow my mind because they know we have outside cameras that record sound and picture (as I found it unusual when they pulled into my driveway that this was one of the first items they commented on when they looked over the house).

    After 6 hours, and only about 30 actual minutes of work being completed... they disappeared. It was dark now, and cold, so I expected that they just went home, or off to find that "FIX".... .45 minutes later I found myself putting up my own Christmas light (in the dark)... and as I nearly completed the work myself, the druggie dual return. Of course I sent them on their way. This morning I called the "Home Advisor Happiness Guarantee" department of their company.

    Only to find out that Home Advisor does not guarantee that individuals arriving have a contractor's license, they don't guarantee that the person has experience with the project they are hired for, they will not share with you the person contact data (just first name and last initial only). Thank God this guy never actual had the opportunity to fall from the roof or I am sure that I would see the legal bills for that. Please do not hire from this organization, you are putting your personal property, home, family, and more in jeopardy for taking a chance with them.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Brian, Thank you for reaching out and we are sorry to hear you had anything but a positive experience with this pro. We have forwarded your request to the proper channels and a rep will be following up to assist you in finding a pro shortly. -HASupport

    Verified purchase
    MaintenanceStaff

    Reviewed Dec. 6, 2020

    The heating system in my sister-in-law’s house was malfunctioning - the pilot light went out and could not be re-ignited. Lopez P & H Mechanical LLC sent Frankie out who arrived when promised. He was well prepared and completed the repair in a reasonable amount of time period to my satisfaction. I am happy with Home Advisor’s service and would recommend it.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 5, 2020

    Great work from start to finish by Riggen Enviromental. Thanks to Home Advisor for providing three companies that quickly communicated with me to review the work that would be required. They individually advised me of their work scope and cost estimates to complete.

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    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Dec. 4, 2020

    It was my first experience with Home Advisor, but had good recommendations from friends. It was a bit confusing at first as I received many calls and text messages from potential repairmen. It wasn't clear who was assigned to my case. Luckily that was straightened out with service rep. I was charged at first by someone claiming to be the repairman, who came unannounced. I was apprehensive about using this service, but in the end the refund was made and I am satisfied.

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    Verified purchase
    TechPriceStaffRatesHonesty & Transparency

    Reviewed Dec. 4, 2020

    HomeAdvisor really came through with our lawn project. We found a great contractor that did an excellent job at a fair price. His team was honest, professional, and completed the work in a timely manner. We are very happy with the outcome.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 4, 2020

    I woke up without any heat. Jumped online and found Home Advisor. They suggested a company in my area. I received a phone call within 5 minutes. The contractor was there within an hour and a half. They were excellent!

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    Verified purchase
    Customer ServiceTechMaintenance

    Reviewed Dec. 4, 2020

    Did an inquiry on HomeAdvisor and got responses immediately. Received estimates from several contractors and decided to go with Upper Level Construction Inc. for the repair. HomeAdvisor made the process easy. I would definitely use them again for other home project needs!

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    Verified purchase
    Staff

    Reviewed Dec. 4, 2020

    The service was superb. I’d recommend them again. They were excellent at everything they did. They were very efficient and Home Advisor was very helpful at advising them to me. I would recommend them to family, friends, nieces, uncles, aunties and in-laws.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2020

    Richards Draining Service was excellent! He was fair, kind and gave good advice for a quick fix until I can get the actual problem looked at and I appreciated that.

    He assessed the problem and told me what he thought it could be. He was right. So he gave me a suggestion so that I can get by for now.

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    Verified purchase
    TechPriceStaffRates

    Reviewed Dec. 3, 2020

    We received 3 well-qualified and experienced referrals immediately. All 3 companies came within 24 hours and offered free estimates for the project: 1 high, and 2 moderately priced estimates. We chose the third contractor who was the only one who noticed that we already had available bricks and his cost was within range of our allotted budget. Neat precise work and friendly demeanor.

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    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed Dec. 3, 2020

    I was given wrong information from Home Advisors and didn’t want to do business with them, but I received a call from one of the repair company and they said I was given wrong information. The person at home advisors said we had to supply materials and they would supply the name of someone to do the job. I didn’t want to do business through Home Advisor again, but Paul at the company who did our job made it all turn out good.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Ramona, Thank you for reaching out and we're sorry to hear you had this experience. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 3, 2020

    The company acted with a true sense of urgency. I will call Home Advisor again because not only did they do a good job but the contractors presented and completed his job professionally which reflects on Home Advisor in addition to himself.

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    Verified purchase
    Customer ServiceTech

    Reviewed Dec. 3, 2020

    I am pleased with the contractor recommended by HomeAdvisor to replace exterior wood trim. Communication started right away, and the work was done within a couple weeks during the holiday season. I will recommend this contractor, as well as HomeAdvisor!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2020

    I was loathe to do this because I knew I would get a ton of calls, emails, etc. I did, however, find a great company to do my work and I am happy with the results. I will use Home Advisor again because of the positive experience I had this time. The company I chose had a ton of great reviews, so I felt pretty confident.

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    Verified purchase
    Customer ServiceSales & MarketingStaffTimeliness

    Reviewed Dec. 2, 2020

    HomeAdvisor offered a discount but did not honor it, nor did they answer my email. I asked the company that did the work and they did not know why I did get it. I got an email from home advisor asking how my project is going and I responded, asking about my discount and I got no response.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Joseph, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. We have forward your information to the proper department and a rep will be reaching out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport

    Verified purchase
    TechPriceRefunds & PayoutsStaff

    Reviewed Dec. 2, 2020

    In doing work with HomeAdvisor I would use only on a job by job basis, do not use the option of paying for a job by letting them pick out someone themselves to come do the work. You as the home owner should let home advisor send you a list of contractors and you pick one and get an estimate to do the job. Realize that the contractor you use has to pay home advisor for the work they perform so it drive up the cost a bit.

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    Verified purchase
    Customer ServiceTechStaffRatesTimeliness

    Reviewed Dec. 2, 2020

    Placed interest on Home Advisor website for sliding glass door repairs. Within the first two hours I received 4 calls to bid on the job. I hired one of the first companies due to their professionality on the phone. The company came out the same day and did a very good job repairing nine sliding doors. I will use Home Advisor again.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2020

    Found the right professionals need to complete my project for waterproofing my basement. I had many choose from but I believe so chose the perfect one for the job. I recommend Home Advisor to find a professional in your area for the job(s) you need. I would use this service again.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRatesTimeliness

    Reviewed Dec. 1, 2020

    You matched me with Complete Garage Solutions (Akron) and they called me within 10 minutes to discuss the job, provided an estimate and scheduled the work for the next afternoon. Arrived on time (called in-route) with everything needed for the job. Finished in 1.5 hours. High quality, fair price for next day service. Very safe as well. HomeAdvisor recommendation was perfect for this job. Thanks.

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    Verified purchase
    Punctuality & SpeedStaffEase of Use

    Reviewed Dec. 1, 2020

    The Home Advisor was great in giving me options, with a simple to use the website. I had several options to use. I tried another service, and it became too complicated. Supplier was great and delivered quickly and accurately, I will use them in the future.

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    Verified purchase
    TechStaffRates

    Reviewed Dec. 1, 2020

    Using Home Advisor worked out to be a good way to go. One inquiry put me in touch with the contractors I needed and I was able to start getting bids. Additionally, a person can see how the companies are rated and reviewed with is worthwhile service.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2020

    I have found 4 services and each one did an amazing job. It may notice have always been the cheapest but it was quality works that I trust and all your code. I will use Home Advisor again if I need anything for my home.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 1, 2020

    I submitted a request for a plumber and made an appointment. As I signed off, I got a call letting me know they had a plumber available that very day to give me a quote. It was sure great to get my repair started that very day.

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    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed Nov. 30, 2020

    The service was professional, quick and done very well. I would highly recommend this service provider to anyone looking for repair. Again, excellent service, on time and professional And I would definitely heard them again. You will definitely be satisfied with your service.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 30, 2020

    This was my first experience with Home Advisor and through them I was able to find a company who got right back to me, set up an appointment and they quickly and efficiently handled our problem!! It was a very convenient process and I am extremely satisfied!!

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    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffBilling

    Reviewed Nov. 30, 2020

    Was in desperate need for leaf clean up on my property. Found Kaplan through Home Advisor. I reached out. They Responded quickly to my request for service. Online quote. Online contract. Did a great job. Online payment. No fuss. No muss. Will use again.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 30, 2020

    Good response and communication. Good follow up and a very quick initial response time. Would use again if the need would arise and will recommend this service to anyone who might be looking for home help.

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    Verified purchase
    TechStaff

    Reviewed Nov. 30, 2020

    Complete repair of a four hundred square foot deck including sealant. They arrived on time, completed the project ahead of the estimated time. Work was flawless, Deck looks brand new. Master carpenter was professional and very talented. Jack came out to inspect the work and made sure everything met McFee standards of quality.

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    Verified purchase
    Customer Service

    Reviewed Nov. 29, 2020

    They were very easy to fill out the request online. After completing the online information, there was a nice rapid response. I found that the choices they provided came from all good companies. I am happy with their services and will use them again.

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    Verified purchase
    Customer ServicePriceValue

    Reviewed Nov. 29, 2020

    Got quite a few recommendations for estimates. The reviews seem very accurate. Phillip Stephens Construction is worth every penny. The score and reviews are very accurate. I like getting emails with additional companies estimating in the project. There is a lot of variety to choose from. It was very easy to get the project estimated and also get some feedback on the potential costs. That way you are not going on blind when getting an estimate on a project when you may not know a lot about the work that goes into it.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 28, 2020

    When I contacted the company for a quote, the owner was polite, accommodating, and professional. The quote was fair compared to other quotes. I was able to get an appointment within a few days of the quote. The worker was punctual, friendly, thorough and neat. I will hire them again, and recommend them to my neighbors.

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    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Nov. 26, 2020

    Removed old damaged pavers and replaced with new pavers. The contractor contacted me after receiving my work request and call prior to schedule the appointment. He answered every phone call and arrived on-time, completed the job in a timely manner and was extremely courteous and professional.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2020

    Great resources - will definitely be using again!! We received several replies to our request - they were very timely and thorough. We felt like there were qualified people that were eager to do the work. We were very satisfied with the installer we chose. We highly recommend him! Thank you!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 25, 2020

    First person from Home Advisor, called, set appointment, never showed up. The second never called to set up an appointment. Finally Paliy Construction called, set appointment, gave quote, did the job. I would try home advisor again but will research other professional contact too.

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    Verified purchase
    CoverageTechPunctuality & SpeedStaff

    Reviewed Nov. 25, 2020

    My heater would not come on. Mechanical Monster came out to assess the problem on a Tuesday and on Wednesday the job was finished. The technicians were knowledgeable and professional. Great job! I would recommend Mechanical Monster to service other homeowners because of their quick and professional service. They also gave me advice on how to maintain my heater. Therefore, I recommend that home owners purchase the service plan in Oder to insure that her heat continues to work efficiently.

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    Verified purchase
    Staff

    Reviewed Nov. 25, 2020

    Home Advisor provided five companies, I had 4 of them come out and provide bids over several days. I went with the lowest bid who also displayed the most knowledge about what needed to be done. The installation was done today. The experience was good, no problems and I will use Home Advisor again.

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    Verified purchase
    PriceStaffBillingHonesty & Transparency

    Reviewed Nov. 25, 2020

    Home Advisor took my credit card to pay the company that did my work, but I had to pay the company directly. Consequently I was double charged. I would not use home advisor again and I tell everyone I know not to use them. Not a honest company.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Pat, Thank you for reaching out and we apologize for any inconvenience this may have caused. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 25, 2020

    Home Advisor made excellent recommendations and I was very satisfied with their prompt and efficient service. I received a call from two very good choices within an hour of submitting my request. I ended up choosing one of them for my project and was more than satisfied with my choice. I will definitely use Home Advisor next time I need a recommendation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2020

    Was very helpful assisting with finding a efficient handyman. He was professional and polite. Will use again. Always answered my phone calls. Never had to leave voice mail. I will definitely use Sal again. Excellent job. Will recommend to family and friends.

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    Verified purchase
    Staff

    Reviewed Nov. 24, 2020

    Searching for someone dependable has been challenging when it comes to finding someone to take care of the front and backyard lawn. Using the HomeAdvisor service led me to Jose with Valley Springs Landscaping and could not be happier. He has been the best! I would definitely consider using HomeAdvisor for future projects.

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    Verified purchase
    Staff

    Reviewed Nov. 24, 2020

    Home Advisor is a great way to get a project started. There are so many companies out there, and sometimes you don't know where to turn. They give you some very useful information about who to choose from others who have had the same problems, and how they were helped.

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    Verified purchase
    Refunds & Payouts

    Reviewed Nov. 24, 2020

    Main sewage pipe from the house to the street was clogged. A set fee to snake the drain was not discussed. Service plan was pushed to snake and hydro jet the drain. Work was performed well but was not expecting to pay for a service plan upfront.

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    Verified purchase
    MaintenanceStaff

    Reviewed Nov. 24, 2020

    Oil furnace maintenance, they completely took furnace apart to clean and maintain machine. Very professional workers. Very knowledgeable in what they do. I would recommend that anyone needing their furnace worked on that they use Home Advisor. I am very pleased with using Home Advisor.

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    Verified purchase

    Reviewed Nov. 24, 2020

    I used the services of Cleaning With A Cause and definitely the best decision and money spent in a very long time. Extremely satisfied and am using their service weekly. I am very grateful to have found Jeremy and his wonderful cleaners.

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    Verified purchase
    TechStaff

    Reviewed Nov. 23, 2020

    You have a very high quality contractor with AV Concrete. He was my first contractor and I ended up using him for the job. He's exceptionally personal and I'm happy that your company used quality professionals. I will be recommending your service to all my friends.

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    Verified purchase
    Staff

    Reviewed Nov. 23, 2020

    Attic insulation Installed by Michael Lutz. Well satisfied with the job. After they were done they cleaned up all the mess and everything is back to normal. They were very friendly and we’re concerned on how everything like when they were finished.

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    Verified purchase
    TechPunctuality & SpeedStaffEase of Use

    Reviewed Nov. 22, 2020

    Very fast service and the best selection of pros. I received multiple options immediately and all the pros contacted were fair, prompt, and knowledgable. The Home Advisor screening and vetting process works well, and the site itself was very interactive and intuitive. I will always look here first with contractor needs. Thank you.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Nov. 22, 2020

    This business is fair and honest and care about you and project at hand. Not pesky, pushy or wanting to upgrade you for the sake of making a buck. I would recommend to friends and neighbors. They are definitely a business that is ran professional and personal. They get the job done and are good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2020

    I appreciate the service with HomeAdvisor.com when it comes to availability of quality pros, mostly. I've had two experiences with them that I wasn't happy with... gutter cleaner and exterminator. On one hand HA took care of the exterminator... But, on the other hand I find I can't go back and find information on people I've listed at times. If I list someone, and they don't work out, it becomes difficult to find that same group again. It's frustrating if you liked two, had one come out and the work not satisfactory but can't go back and find the second one. They've been substituted and no way to find them or why they're not listed any longer on your request. Other than that I've had some good responses and excellent work... On the other hand I've been disappointed by the responding pro. I guess that happens everywhere. Caveat Emptor.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 21, 2020

    We needed our tile floors, granite countertops and a Persian rug cleaned. Epic Clean was recommended and we hired them to do the job. Jesse, owner/operator, came by promptly to give an estimate and we agreed on a price and date. He was very thorough and careful and did a beautiful job.

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    Verified purchase
    TechPriceStaffRates

    Reviewed Nov. 21, 2020

    I’ve used HomeAdvisor for 2 home projects now after buying a new home and in both instances it’s been very helpful in finding reputable contractors and getting the best price for the work I need done. I plan to use it for finding contractors for all home improvement jobs going forward!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2020

    LeonPro was excellent! We are very pleased with the work. They were punctual, honorable, professional, and very capable. Thank you very much. Our deck looks much better. It looks better than we thought it would, as a matter of fact. I would recommend LeonPro to friends, and indeed I will if the opportunity presents itself.

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    TechPriceStaffRatesTimeliness

    Reviewed Nov. 21, 2020

    We found a contractor to paint 3 rooms. We were contacted the same day as our request and had the work done in the same week. The painter did an excellent job and was competitively priced. Great way to get connected with contractors who want the work.

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    TechStaff

    Reviewed Nov. 21, 2020

    I have used Home Advisor in the past. They were the first ones I turned to for my next project. I will use them again. Easy step process to find the contractor you are looking for. The contractors get back to you right away.

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    Customer ServicePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Nov. 20, 2020

    My roll up door crumpled in half. Wouldn’t go up or down. Every place I called wanted a trip charge. Some would apply that trip charge to the repair, others wouldn’t. I reached Miguel and he was so patient with me and his prices were very fair. It was around 5 PM so he asked if he could come over in the morning. He was very prompt!! Not only did he fix the door but he checked other parts of it to make sure everything was working and it’s beautiful. If you would like a very nice man to help you with your door, at a fair price, and leaves it in perfect condition then Miguel is your man!

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    Sales & MarketingStaff

    Reviewed Nov. 19, 2020

    Tree work professional and on time company used was Advanced Tree and Landscaping. I would use this company again. Thank you very much! Continued success to this friendly and professional company. Super Job! They also gave us a military discount.

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    Rates

    Reviewed Nov. 19, 2020

    HomeAdvisor gave me a list of highly rated pros and got me in touch with the one I chose. Red and Black Flooring, LLC did a wonderful job in less than two days. I have used HomeAdvisor with success several times.

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    Punctuality & SpeedStaff

    Reviewed Nov. 18, 2020

    I just answered a few questions about what I needed done and HomeAdvisor connected me to a local professional who was able to complete the job quickly and completely. I was very satisfied with the entire experience from website to finished project.

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    Maintenance

    Reviewed Nov. 18, 2020

    I was recommended several companies that did work in my area. I was able to find someone to do the repairs to my home through those recommendations. Great service for those looking for reputable companies. I would recommend to my friends.

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    TechStaff

    Reviewed Nov. 18, 2020

    I have used HomeAdvisor to find a number of different contractors to do different work. I have found that the quality of the contractors is excellent, the work that they have done was really good. I have had a really great experience using HomeAdvisor a can highly recommend them.

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    TechStaff

    Reviewed Nov. 17, 2020

    Home Advisor was an efficient and effective way to get a contractor on our project while I was out of town. The referrals produced well qualified contractors, and two of them were especially good. I have used Home Advisor in the past and will continue based on this recent project.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2020

    Lance was able to keep his date for the tree removal on the 3rd try but the morning they came, about six people, the work was done. Francisco D., a Guatemalan, did the climbing and he sent all the limbs down in about 45 minutes. They cut up the branches, did a good job cleaning up and then the stump grinder came, removed the stump and another one left by another company. Excellent job, fine folks. I will call them again if I have any tree issues.

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    TechStaff

    Reviewed Nov. 17, 2020

    I inquired about this work through Home Advisor. We have had good luck with them before. Two contractors were sent to me. Only one contacted me-All American Porch & Deck. I'm so glad I hired them. Great company. Scott ** the owner has great workers as well.

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    Customer Service

    Reviewed Nov. 17, 2020

    Handyman service did a welfare check at our recreation property at the Glen at Maple Falls. They cleaned out our fridge, shut off the breaker & added antifreeze to the drains. Took pictures of property inside and out. Called us back with a report on everything.

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    Punctuality & SpeedStaff

    Reviewed Nov. 17, 2020

    Used Home Advisor for new roof and for gutters. Quick, easy and reliable. Would recommend the home advisor app for everyone and every product. It is extremely helpful especially for big projects and projects you may never have had experience with.

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    MaintenanceStaff

    Reviewed Nov. 17, 2020

    Great job from design and installation of backyard landscape. A natural setting that will provide privacy and tranquility using trees, rocks, and natural grasses. A water feature added to help mask noise and entertain my dogs. Low maintenance. Great for outdoor entertaining.

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    Customer ServiceTech

    Reviewed Nov. 17, 2020

    HomeAdvisor provided several contractors from which to choose and ultimately one was selected from their list. A few options were off target, but I found a winner. This was a targeted assignment, so I didn’t need all the extra recommendations for related activity and the emails that inevitable follow. However, I’m very happy with the end result and so are my tenants.

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    StaffTransparencyCommunication

    Reviewed Nov. 16, 2020

    These guys are the real deal. Everyone is friendly and efficient. Staff liaison Karen ** was exceptional in her ability to engage with me and kept me updated on the procurement of necessary materials. Service consultant Darren is particularly knowledgeable and efficient. He communicates well and translates technical issues and procedures into layman's language. He is respectful of social distancing. Working with him was a pleasure. I would recommend Addario without reservation.

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    TechStaff

    Reviewed Nov. 16, 2020

    While researching pool companies, Home Advisor was highly recommending a company that they had already been notified was going bankrupt due to fraud. Unfortunately for us, we trusted the reviews on Home Advisor - and lost over $40k. Bottom line, they really don’t have an oversight mechanism, they’re simply posting whoever pays them. Never trust the reviews.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Stuart, Thank you for reaching out and we are sorry to hear you had anything but a positive experience with this pro. We absolutely do screen our pros and you can find more information about that process here: https://www.homeadvisor.com/screening/. We take these matters seriously and we are here to help. We are unable to locate your account with the provided information. Please reach out to the Customer Solutions Team at 866-786-8474 or at emailus@homeadvisor.com and we will be happy to look into your situation and have someone contact you as soon as possible. -HASupport

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    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 16, 2020

    When I called to request a quote, they were prompt. The job went quick, and efficient. Overall I was very pleased with the workers, and the job. So glad to get the insulation into an area that previously had none.

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    TechStaff

    Reviewed Nov. 15, 2020

    After filling out the form for what I was looking for, I was contacted by a couple of contractors right away. I was impressed with Tree Tech and am glad I did. The reviews were very helpful. I am very pleased with HomeAdvisor.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 15, 2020

    Interior painting of our entire new house. We are downsizing due to health.. We are fixing up and updating before we move in wall to wall...ceiling to floor. We checked out several different companies that responded to my request and chose Greg Wolf. Using Home Advisor was easy and I felt comfortable using this website. Thank You.

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    Customer ServiceStaff

    Reviewed Nov. 15, 2020

    I have been and continue to be pleased each time I have used Home Advisor. All but one of my experiences has been great and I plan to continue to utilize their services. I appreciate the follow up that is included as well.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 14, 2020

    The people referred were Very professional and competent. Excellent job. The response to my request was very timely. The Technician was on time and provided update on their expected time of arrival. Very satisfied so far with the quality of the work.

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    TechPriceMaintenanceStaffRatesTimeliness

    Reviewed Nov. 14, 2020

    After submitting my request online, service providers were contacting me the next day. I was able to find a highly skilled handyman and his service, quality not work and prices were awesome. I highly recommend Home Advisor when searching for home service providers.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 14, 2020

    Home Advisor both here in Florida as well as in our other home in NY has almost always been able to assist us in finding pros to repair and/or remodel our homes. Their pros are usually prompt, knowledgeable, and cost-effective.

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    Customer ServiceTechStaff

    Reviewed Nov. 14, 2020

    Technician did a thorough job at time of install. I would recommend Freedom Dog Fence for their professional approach and quality job. HomeAdvisor followed up to make sure I had found a contractor and offered other suggestions if I was still looking.

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    Customer ServiceTechPunctuality & Speed

    Reviewed Nov. 14, 2020

    Great job by Vince. Completely satisfied! We were happy to get our new ceiling fans installed by a pro! They were installed quickly and efficiently. Next time we need electrical services we will be calling Vince, Marino Electrical Contractors, Inc. Thank you HomeAdvisors for the referral!

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    Customer ServiceTechPunctuality & Speed

    Reviewed Nov. 14, 2020

    I appreciate the information and contact info for various companies - but then I felt bombarded with emails and phone calls from HomeAdvisor. Did I hire - who did I hire - how was it - and almost all before 24 hrs. I hadn’t even talked to the pros yet - and visits needed to be scheduled. One phone call from HA got dropped in mid-scheduling - Some company was showing up on Thursday and I had no idea who! The HA consultant didn't call me back. I tried calling back - talked to 3 people to no avail. The Pro I hired was exceptional and I am grateful - but HA was frustrating.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Maureen, We’re sorry to hear about your experience. We would like to thank you for your feedback. If you would prefer, you can also browse local pros and contact them at your leisure here: http://www.homeadvisor.com/c.html. -HASupport

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    Customer ServicePriceRates

    Reviewed Nov. 13, 2020

    There was only one dealer out of three who was more concerned about customer service than money and price and that was Don **, DK Heating who was a credit. The other two more interested in recouping money from leads in site.

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    Customer ServiceStaff

    Reviewed Nov. 13, 2020

    Needed three jobs to be finished. Rewiring of electrical panel. Estimates for insects damage, and replace sidings. All three jobs required to call Home Advisor. I have used Home Advisor for over 10 years and very happy with their pro service.

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    CoveragePriceStaffRates

    Reviewed Nov. 13, 2020

    Outstanding, affordable job. I had a major problem with my hot water tank. The plumbers were at my house working and replacing it within an hour. I had the system replaced at an affordable, reasonable price. Their professionalism is second to none. I’m relieved and will definitely use their service again.

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    Coverage

    Reviewed Nov. 13, 2020

    The spoke part of my outside porch railing began to rot. I needed someone to cut off the rotting part and rebuild it so that it wouldn't continue to get worse. The men that came cut off the rotten part and replaced it with a new piece by welding it onto the existing railing. Nice job.

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    Punctuality & Speed

    Reviewed Nov. 13, 2020

    The painting of my living room turned out to be more than I expected!! Looks great!!!. We got off to a little bit of a slow start but Javier more than made up for it. We were able to talk and visit during the project, very pleasant.

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    TechPunctuality & SpeedStaffFollow-Through

    Reviewed Nov. 13, 2020

    Prompt list of providers and follow through to be sure I was satisfied. Each provider contacted me in a timely manner and all gave prompt estimates. I'll definitely use Home Advisor for future projects and recommend to others. It is good to know that they have been vetted by Home Advisor.

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    Customer ServiceStaff

    Reviewed Nov. 13, 2020

    Tim ** from All Season's Landscape & Construction was the only Company that gave us a call. HE WAS VERY PROFESSIONAL AND VERY REASONABLE! As for Home Advisor, they only sent us 1 Company and he turned out to be a Godsend! We couldn't ask for a better Company! Thank you.

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    TechPriceStaffRates

    Reviewed Nov. 13, 2020

    Have used Home Advisor for many years. Always provide at least three vendors to interview and get estimates from. Always had good or great results with good price. Beats asking a friend or neighbor for one recommendation. Only problem I've had is that quite often the same outfit is too busy or too pricey the next time I want to use them. But H/A always comes up with others.

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    TechStaff

    Reviewed Nov. 12, 2020

    Add vinyl siding to existing exterior and aluminum siding to eaves and soffits. Home Advisor paid me several reputable contractors and I was able to meet, discuss and select Carolina pro’s. The project went smoothly and without any complications. This is the second time I’ve used Home Advisor and will use it in the future.

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    Staff

    Reviewed Nov. 12, 2020

    He did a amazing job in my kitchen and guest bathroom. I am using him for my master bathroom and shower. I already posted on Facebook to all my friends who are texting me asking for his number!! Great job Chris O!!!

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    Reviewed Nov. 12, 2020

    For the past two years I have used HomeAdvisor for my needs and I have never had any problems with the companies that were sent my way. I have also used HomeAdvisor when looking to get projects completed at my parent's home.

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    MaintenanceStaff

    Reviewed Nov. 11, 2020

    Pioneer Plumbing Company were great and I would recommend them and I would hire them again for future projects. Kevin the lead plumber was very knowledgeable. He answered all my questions. Thanks Pioneer Plumbing. Your crews fixed the problem and I am very satisfied.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2020

    Locating a reputable professional to replace and up-grade a recalled breaker panel. We were new in the area and were not familiar with professionals in the area. Home Advisor helped us locate professionals in the area that were highly recommended by their customers. We compared the pros who responded and were able to make an informed decision that we were highly satisfied with thanks to Home Advisor.

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 11, 2020

    Called water store to repair or replace the water conditioner. Quick service, polite, well trained technician. 2 other businesses tried to sell me a new conditioner. The Pettyjon tech took the cover off and tested the operation of the conditioner. He concluded it could be repaired and did so in a timely manner.

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    TechPriceRates

    Reviewed Nov. 11, 2020

    Generally pleased though one of the contractors was a bit confusing to deal with. It was not clear which of three different company names was the actual company responsible for the work and where they were located. Their price was unbelievably high. Dealing with them was a waste of my time.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2020

    I appreciate follow up after projects are listed with this coming As I have used Home Advisor 3 time. The recommendations have all been good ones and I will continue to use their service as needed. Good repair people are hard to find.

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    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 11, 2020

    Was great to use for availability and cost quotes prior to hire. The pros hired did an amazing and quick job for a great price. I would definitely recommend, and will use this app in the future. Found this through Google search.

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    Staff

    Reviewed Nov. 11, 2020

    I always use HomeAdvisor when I need help. I have never been disappointed in the professionals that come. They have always been qualified, polite and respectful of our property. I have recommended HomeAdvisor to other people I know that need help with projects.

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    PriceStaffBillingRates

    Reviewed Nov. 10, 2020

    Home Advisor led us to the company that added insulation to our attic. We have 18 inches total of pretty white insulation for a great price with great service. We're excited about lower electric bills in the future and think we've also added value to our home.

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    Reviewed Nov. 10, 2020

    My husband seen a mouse in the house. They investigated and managed to find that we did not have an infestation however they also managed to keep all spiders out of the house and I haven't seen a snake in the yard since He's guy started showing up.

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    Staff

    Reviewed Nov. 10, 2020

    We had our entire garage door and motor replaced. Home Advisor helped in finding three local companies, and I chose one of them to complete the project. I'm a fan of getting around 3 estimated for large projects, so this was helpful.

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    TechStaff

    Reviewed Nov. 10, 2020

    Home Advisor was really helpful for getting estimates and putting me in touch with local companies to help with my boiler replacement project. I hired a company which I connected with from Home Advisor, and I am very satisfied with the result so far.

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Nov. 10, 2020

    The Hot water heater is old, and I had the option of paying for a part or purchasing a new hot water heater. It was more cost effective to purchase. By the end of day it was done! Excellent customer service!

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    Reviewed Nov. 9, 2020

    My tech today was great! He took every precautions for Covid! He did his job while I did my work and the end result is beautiful! I would definitely recommend him to anyone looking for any carpet repair or installation!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 9, 2020

    We were looking for someone to do minor lawn repair. We got a recommendation, emailed the company and had an appointment set up by day's end. Penny's Excavating completed the job today, and it looks good.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2020

    I don't have an order number, I went to Home Advisor and they sent me phone numbers of electricians. Mark followed up. Great job all around. As soon as the EV CHARGER arrived from Clipper Creek we contacted the electrician and he made an appointment with us.

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    Customer ServiceTechPriceRefunds & PayoutsStaffRates

    Reviewed Nov. 9, 2020

    Booked services to assemble two 8 x 10 metal sheds. Was quoted low price and was dubious. Booking agent assured me that their professionals could get this done in 2 hours according to their data. IF she had told me to book an additional contractor at this time and quoted me a price based upon 2 contractors, I would have done this. It was confirmed that who/what was needed would be sent. They were not. One very nice guy arrived this morning, and understandably, he needed another pair of hands to do the work. My spouse had to help during his work time while I got on the phone and got the run-around from Home Advisor's Fixed Price Department.

    They finally issued a refund, yet their miscalculation and failure to plan caused inconvenience with our work and more importantly our sheds are not assembled to meet a family deadline. I emailed my complaint after speaking on the phone and was told, "We'd like to let you know that normally, our contractors work individually, rather than in teams. If the job will require an extra set of hands, arms, or drill bits, you have to make a second booking at the same time as the first, and two contractors will arrive."--again, so send a solo person who can do this in a reasonable amount of time for a reasonable price (not 2 hours for $264 bucks) OR estimate the job properly--tell the customer at the time of booking this needs to be done! I have a refund on the way, but not my time, and the skeleton of one shed now lurks in my back yard. Home Advisor really dropped the ball on this one; buyer beware.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Laura, Thank you for reaching out and we're sorry to hear that you had this experience. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport

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    Customer ServiceTechPriceRatesTimeliness

    Reviewed Nov. 9, 2020

    Checked website. Got immediate response. Contractor called me same day HomeAdvisor gave me names. Quite pleased. Trees up - trees down - job done. Quoted me a price - I accepted - he removed trees - I paid. Done.

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    TechStaff

    Reviewed Nov. 9, 2020

    Contractor performed excellent workmanship was very professional courteous and displayed an in depth knowledge of the problems and remedies. I was very pleased with the workmanship, and I would not hesitate to recommend them and I also expect to have them perform additional labor in the future.

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    TechPricePunctuality & SpeedStaff

    Reviewed Nov. 9, 2020

    You initially came back with only 2 results. I was not impressed with Sears Home Services. The person they sent over was a salesman. They only sell Sears & Carrier products, and they are very expensive. You have to pay in full before they will even send over an HVAC technician. I later got a text telling me about Abel A/C & Heating. I ended up using them, and I was satisfied with their work. I'm not sure why they didn't show up in the initial search results.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2020

    Painting of a medium sized great room with vaulted ceiling and two very high skylights. Painting of ceilings in four rooms. Home Advisor process was quick and efficient. Response time was quick and the recommended painter caller me quickly and came to the house to assess the job before I hired him.

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    TechPunctuality & SpeedStaff

    Reviewed Nov. 8, 2020

    The information that I received for my request above in the subject line was fast and provided a great person to provide this service that I was looking for. I would you use Home Advisor again when needing contractors and services.

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    PriceStaffLoan ProcessRates

    Reviewed Nov. 7, 2020

    We hired Home Advisor to send a pro to tuck point our chimney for $500. The mason showed up without a ladder, bringing only a paint tray and a bottle of Bondo. We loaned him our ladder and my husband had to make himself available to assist the worker getting to the chimney. After he went to buy mortar, the work seemed to be well-done (we asked him to take pictures of the completed work) but for $500 for a half-day labor we expected an experienced professional to show up with their own tools and also to bring any assistant that would be needed. Home advisor charged professional mason rates for the level of service I would expect from a handyman.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Lisa, We're sorry to hear you had this experience with a pro. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Nov. 7, 2020

    Home Advisor gave me 5 businesses to get bids. This was the first. Luke **. Matthaidess Juno Removal Services. He called and waited for me to answer. Another set up a time to look and changed to two weeks later, And when I called them they didn’t seem too interested in the job so I canceled them. Three others never bothered.

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    Customer ServiceStaff

    Reviewed Nov. 7, 2020

    Home Advisor presented me with 3 companies, all of whom replied immediately. I spoke on the phone several times with Home Advisor when they inquired about how things were going. They were polite, helpful, and friendly. I would definitely recommend them to others and will use their services again.

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    TechTimeliness

    Reviewed Nov. 6, 2020

    Very satisfied with their work and will be using them for issues in the future. They gave me same day service, when nobody else could. Serviceman was on time when he said he would and very well prepared for the task at hand.

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    Customer Service

    Reviewed Nov. 6, 2020

    Loaded two refrigerators from my garage onto trailer & took to dump. Great service, called immediately after I submitted my jo online & he was here within 30 mins after I requested it. I have had others who were going to be fight over & never showed up. John called. Arrived & loaded in the time he stated he would do it.

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    PriceStaff

    Reviewed Nov. 6, 2020

    I just wanted an estimate about repair or replacement of my gutters, One company gave me an estimated quote of $21,000 for seamless gutters. I thought this was a rip-off and disconnected. I am so grateful that Above and Beyond Lawn Care was able to recover my info and contact me.

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    Price

    Reviewed Nov. 5, 2020

    Norm and Albert showed up on time, checked in when appropriate, and prepped areas to be painted. They were personable and stayed on task. Highly recommend Norm for those who want a painting job done well, on time, and with a reasonable cost. Norm ** - 425-785-8267.

    Carolyn **, WA Nov 4-5, 2020

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    Sales & Marketing

    Reviewed Nov. 5, 2020

    I would highly recommend to anyone. My pro was on time. He told me everything that he was doing. I LOVE THE FACT THAT HE GIVE MILITARY DISCOUNT. I cannot be more happier than I am right. Thank you. Thank you.

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    TechStaffBillingEase of Use

    Reviewed Nov. 5, 2020

    I had issues with trying to register and making a deposit payment. After 3 days and talking to numerous reps I was able to get it worked out. The reps appeared to be unable and/or unwilling to help. The system was not user friendly.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Denise, We're sorry to hear this. Your feedback is greatly appreciated, we'll make sure to get this feedback forwarded along to our development team to make them aware of the issues. -HASupport

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Nov. 4, 2020

    I was happy that this contractor was signed up with HomeAdvisor. I would never have found them on my own. There was 1 roofing company that was totally unprofessional in my opinion. I threw away their card. I was called, lost connection. They never called back. I called them back Appointment was set up, no show, they called a 1 hour 1/2 later and set up appointment again. Waited at site for 2 hours. Finally showed. Demanded to see other bids I had gotten. Never did send me a bid.

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    Customer ServicePricePunctuality & SpeedMaintenance

    Reviewed Nov. 4, 2020

    The job was done well and quickly. The workers were careful and cleaned up well. The repairs were well done and the area looks like the rest of the ceiling. There was a short delay due to a prior job that went long, but we were informed in a timely manner. The crew arrived early with a call notify us they were coming. The cost was reasonable.

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    Customer ServiceTechPriceStaff

    Reviewed Nov. 4, 2020

    Bathroom remodel, kitchen remodel, wood floors refinished, paint exterior and interior, have not heard from either contractor at this point on these items. Power washing of the house I did hire someone outside of Home Advisor because home advisor cost were higher than what I was able to find.

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    PricePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 4, 2020

    This was the first time we used this service and it was fast, affordable and efficient! The person was professional and despite it labeled as an hour, which was the minimum time you have as a category, it was done within minutes!

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    Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Nov. 4, 2020

    Professional mannerisms, listened carefully, made suggestions to lower my final price and contour my needs that exceeded my expectations. fair price, clean, quick and honest. Personal note * I asked him how to test an outlet, he gave me a full demonstration and a free tester. Excellent communication. Would hire again.

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    Staff

    Reviewed Nov. 3, 2020

    This man takes his time and check everything. And he pays attention to everything and takes lots of pictures and he takes videos also. He does amazing job. I would recommend him to anyone I know looking for a house.

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    TechStaffRates

    Reviewed Nov. 3, 2020

    Home Advisor is a reliable source to turn to for a variety of home and business repair needs. I like using Home Advisor because, they vet their contractors for customer and offer customers a chance to rate contractors to keep everyone and fair.

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    Customer ServiceStaff

    Reviewed Nov. 2, 2020

    Hardscaping project: boulder retaining wall- 5 foot high x 40 foot long. Excavated, leveled, stone base and hand built using cranes. Project took 2 weeks beginning to end with some nasty weather in between. Workers were professionally dressed and trucks and equipment looked great. Fantastic communication throughout the project.

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    Customer ServiceTechStaff

    Reviewed Nov. 2, 2020

    Everything was as we expected and more. Customer service was great and they were very thorough. Jeff gave us an estimate when he came over to look at the job... He was on time and very pleasant young man. His helper was also very polite.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 2, 2020

    This website was recommended to me by my supervisor. When I initially did the search, the recommended service was no longer in business. On the second attempt, I managed to get in touch with my requested service. The company immediately reached out via phone, and was able to schedule an appointment as soon as possible (per my request).

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    Customer ServiceTechOnline & AppStaff

    Reviewed Nov. 2, 2020

    I have used Home Advisor in the past which makes it very useful when finding a legitimate contractor when it comes to home improvement projects. So far I have had positive experiences using their website and speaking with their customer service personnel. I plan on continuing using Home Advisor's service in the future.

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    Customer ServiceCoverageTechPriceStaffRates

    Reviewed Nov. 2, 2020

    So my experience with the contractor who repaired the dishwasher was stellar. My experience with HomeAdvisor was scary as hell. Used the website and got to a page that I qualified for a Fixed Price repair and the page said it was for almost $430.... for a dishwasher repair, I can buy a new one for $600. I closed the webpage and moved on to another app (Thumbtack) because I wanted no part of that. I did receive some emails and phone calls from HomeAdvisor but again with them 'quoting' $430 I wanted no part of that. When the contractor called me I answered and worked with him no problems. Go to say, that saved this rating. My guess is that the people can contacted me from HomeAdvisor would have been just as helpful but that price scared me from your service.

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    Reviewed Nov. 2, 2020

    Lagunas painting did a fabulous job painting my kitchen cabinets. He kept me apprised every step of the way. They sanded and primed the cabinets before painting to ensure great quality. The color is exactly what I wanted and I couldn't be happier.

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    PricePunctuality & SpeedRates

    Reviewed Nov. 1, 2020

    D&M Quality Construction gave a fair price and we received First Class Service. And we would highly recommend Daniel for Electrical Service. Daniel cleaned the area after installing the Electrical Panel. Quick and Efficient. Daniel also corrected ground issues on my hot water heater.

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    CoverageTechPrice

    Reviewed Nov. 1, 2020

    We had a leaky and damaged bay window gutter. They removed the old gutter and installed the new gutter plus sealed the seams and corners. They came on time and went right to work. I had a 5" gutter and they replaced it with a 6" gutter and down spout with no additional charge. They also hauled the old gutter off.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Nov. 1, 2020

    Home Advisor used to be an awesome source to find really good and reputable professionals. I liked having the freedom to search and compare various professionals and find the one that worked best for me and I've found some really awesome ones that I continue to work with. Sadly Home Advisor now limits one's ability to do any research and tries to force you into paying for service professionals through them who never bother to call or show up.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi John, Thank you for reaching out and we apologize for any inconvenience this may have caused. You are always welcome to browse the pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport

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    PriceStaff

    Reviewed Nov. 1, 2020

    I needed to get a couple quotes for my house getting painted. Getting the quotes that I got helped me determine who I was going to hire. Also looking at the reviews from HomeAdvisor and through other sources helped me determined who I was gonna hire.

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    Customer ServiceStaff

    Reviewed Nov. 1, 2020

    Heating unit was out. I went online to Home Advisor and within five minutes of making my request I got a call from the first company I requested. I'm most satisfied with the promptness with which a technician for my problem responded. Will continue to use Home Advisor.

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    Customer ServiceTechEase of Use

    Reviewed Oct. 31, 2020

    Had almost immediate list of contractors to contact...Was easy to use. Called and arranged for them do come by and give bids. Able to get bids and make a choice. Would not have found all of them without Homeadvisor. Saved a lot of time searching for possible companies. The work was well done.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffHonesty & Transparency

    Reviewed Oct. 31, 2020

    I had a AC company that was doing a maintenance check on my unit. The serviceman informed me that my unit was leaking Freon and the coils needed replacing. He informed me that the unit was 7 years old and NOT under warranty. He suggested a new unit for $5,600. I first said okay and they said they could do it that afternoon. It got to be late Friday and I had company coming so called and ask that it be postponed to Monday. Then I decide to get a second opinion. I google AC repair in area and got HomeAdvisor.

    Several companies responded but couldn’t come until Monday. Then, Essential Heating and Air responded and said they were in the area and could come in about an hour. They were a God sent. He checked the entire unit, found that it was only 4 years old and still under complete warranty. He found no leaks, in fact unit was in excellent shape. He added Freon and will check it again in 3 months. He saved me a lot of money. I appreciate his prompt response and honesty. Needless to say I’ve canceled the original company. Thank you.

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed Oct. 30, 2020

    I turned to HomeAdvisor after 12 days wrestling with my home warranty company and their assigned contractor; I was not close to getting it replaced. Consulted Home Advisor at 3 pm, had a contractor call within 10 seconds of hitting send, and my new hot water heater was installed by early afternoon the next day!

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    PricePunctuality & SpeedStaffFollow-Through

    Reviewed Oct. 30, 2020

    Friendly crew who completed the work as promised and on schedule. Did a great job with clean up after completion. My garage floor looks fresh and bright. Much cheaper than removal of the existing concrete floor and pouring a new one.

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    Staff

    Reviewed Oct. 30, 2020

    Replace old water heater with a bigger capacity gas water heater. Our old water heater was failing and would longer even drain due to a build up of mineral deposits from hard water. Jerry, owner of Milan's Plumbing, came in and managed to get it out of the upstairs (17 steps) of the house without spilling a drop. He had it replaced in less than 2 hours. Jerry was very professional and courteous. I highly recommend Milan's Plumbing.

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    TechStaffRates

    Reviewed Oct. 29, 2020

    Found the process of using Home Advisor easy. Contractor recommended was 1st rate and reliable. I will not hesitate to use HA to find my next contractor! As far as I can tell they sent me one of the best in the business. They set a high mark for recommendation.

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    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2020

    Ian and Chris (?) did an excellent job -- quickly and quietly. They were on time and quickly determined what needed to be done. They were unobtrusive, and friendly. I would be happy to have them back when the need arises.

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    Customer ServiceStaffRates

    Reviewed Oct. 29, 2020

    I was impressed with the response I received from the Home Advisor team as well as the Companies interested in performing the work. My only complaint was with the follow up contact from Home Advisor that seemed more focused on soliciting more work rather than finding out if I was satisfied with the service I had already received. Overall, my experience was positive and I will definitely utilize the Home Advisor service again.

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    TechPrice

    Reviewed Oct. 29, 2020

    I did not know that the service provider gets charged a fee to contact me. Several contacts were delayed as reported by the service provider. They were very disappointed as they said they just got the request and they got charged. This practice made me feel I was responsible for the fee. We not use this service again!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Diane, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-699-4736 to speak with a rep. -HASupport

    Verified purchase
    StaffFollow-Through

    Reviewed Oct. 29, 2020

    I trust Home Advisor. They put in touch with a company within 15 minutes. This was the second time I have used Home Advisor and have had no regrets. This is another reason to use Home Advisor, they do what they say and put you in touch was professionals.

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    Customer ServiceStaffRates

    Reviewed Oct. 28, 2020

    The first 3 companies I talked to that Home Advisor sent me, I would not recommend, but I was very pleased with Hector and his company. One company never returned my call. The second company just wanted to do much more than we needed. The third one was not interested in the job, but Hector was the gold mine.

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    Customer ServicePriceTimeliness

    Reviewed Oct. 28, 2020

    Within minutes of placing my request for a water conditioner, I was contacted by all 3 recommended companies, and had a good telephone summary of what their product and services entailed. It was a tough choice to make as all three were similar, and I was very satisfied with the product, service and cost.

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    PriceStaffRatesHonesty & Transparency

    Reviewed Oct. 28, 2020

    Sean was FANTASTIC!!!! He listened to everything that I said and went above and beyond. Honest man, reasonable prices and great work ethic. He will not disappoint you. Did all of the details and then some. Did more than I expected him to do. He is very honest and you get every penny worth and then more.

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    Customer ServiceOnline & App

    Reviewed Oct. 28, 2020

    My initial search resulted in no businesses in my area, but then I got a response from one, which I hired. I was very pleased with the company that responded. I don't know why the website did not have him listed.

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    TechHonesty & Transparency

    Reviewed Oct. 28, 2020

    The best company to find reliable and honest companies for home repairs and work. I am a review person 100%. If I don't have more than 10 reviews to read on a company you won't be chosen. It's all in knowing the quality of work that I'll get with contracting with a company. Very pleased.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 27, 2020

    Only had one response. The person who responded was quite easy to work with. Gave a good price for the job. Finished the job promptly. Had a good crew of workers. I would definitely recommend this business to other people.

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    Customer ServiceTechPunctuality & Speed

    Reviewed Oct. 27, 2020

    Not only was l highly pleased with the service provider, but l was highly impressed with the swift and extensive service provided by HomeAdvisor. I received numerous responses from my appeal although it was made late in the night. I only had a few days to get all of my work done, and the two projects I needed done were completed in time to spare.

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    MaintenanceStaff

    Reviewed Oct. 27, 2020

    Got the job done! 8 cameras. Did a walkthrough of app and camera setup. Made adjustments as needed... Cleaned up after job was complete. I was really nervous about installing these cameras and was worried that my house would not break to handle the cameras because of home layout. The hours were knowledgeable and finish the job in little over 3 hours.

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    Customer ServiceStaff

    Reviewed Oct. 27, 2020

    Excellent job and professional service! Arrived at the time promised and went beyond the call of duty in helping to move things and took extra care. I plan to use this service again and will be calling to power wash my porch after the pollen season next spring!

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    Customer ServiceTechPricePunctuality & SpeedRates

    Reviewed Oct. 27, 2020

    After submitting the request, contractors called immediately and set up appointments for estimates. York Painting & Roofing was an easy pick because they are a family business and had fair pricing. During the job, they kept the schedule they promised and did a great job. We'll use them again in the future.

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    Verified purchase

    Reviewed Oct. 27, 2020

    HomeAdvisor is a good site for home projects when you not sure where to look or hire for projects that need to be done around the home. I feel they know the companies that are out there that can do any job.

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    Customer ServiceSales & MarketingRefunds & PayoutsMaintenanceBillingTransparencyFollow-ThroughHonesty & Transparency

    Reviewed Oct. 27, 2020

    To begin, our sales consultant Patrick ** lied to us from the beginning, and he got the spelling of my name wrong, which in return held up my background check. He told us we would receive an inflated amount of leads each month and promised us a free lead when we signed up, which we never did receive. I made it clear that we did not want our home address on our profile, and it ended up there for customers to see. We had to call and have it removed, which took 20 minutes or more to get that corrected. I tried to update the credit card on file to a new card, and the system wouldn't let me saying I had to call, which took another 20 minutes to get that fixed. I have gotten five spam texts about house cleaning, which isn't even one of our services. Then the only lead we get turns out to be a joke.

    We requested a full refund of our annual membership fee of $288, which Mr. ** told us that we could get only to be lied to again by him because the manager Mark said we were not eligible to receive because we were past the 3-day return policy which was never once explained to us. Mark said their terms have been in place for 21 years, so they must be perfect then. This company is a joke, and I would not recommend giving them any of your hard-earned money. They continue to make broken promises.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi James, Thank you for reaching out and we are sorry to hear you had anything but a positive experience. We have escalated this for review and will take appropriate action. If there is anything else we can assist you with please reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Staff

    Reviewed Oct. 27, 2020

    Termite control and replacing damaged wood. The termites had damaged a lot of the wood around a window and facia boards. After the termite treatment, the crew painted and replaced all the damaged wood. We were very pleased with their work, and that it was done in such a short amount of time. We are so glad we chose Home Advisor to help us select Halo Home Services.

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    Price

    Reviewed Oct. 27, 2020

    I have used and will continue to use HA. My only concern is the ability to communicate directly with HA. On the part you make $ on it's great. But if I have a concern you are invisible. I have twice tried to arrange a partial bathroom remodel, new shower box, pan and rile time shower and tub. You repeatedly suggest a bathroom remodel around $10k yet on this partial the quotes run $15k - $28k - on a partial. Why the extreme discrepancy? I feel like your remodelers are trying to rip us off. Why would a partial remodel, nothing special, be $28 when you suggest the a complete remodel in my area is around $10k?

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    TechStaff

    Reviewed Oct. 27, 2020

    I used HomeAdvisor to find a verified contractor and it worked! Garza Construction was amazing. I would definitely recommend them and home advisor again. Thanks for the help. We remodeled our single bathroom into a master bath (double vanity, toilet, and shower).

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    Customer ServiceTechPricePunctuality & Speed

    Reviewed Oct. 27, 2020

    I selected that I wanted to negotiate my own quote, got linked with a company, who immediately called me and booked me for Monday. After booking an appointment I then got 2-3 more text messages from HomeAdvisor that my job was being sent out for additional quotes. Why would I want additional quotes after I already booked someone?

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    Reviewed Oct. 26, 2020

    Kitchen drain needed to be cleaned out. My use of plunger was ineffective. Exterior hose bib needed to be used for flushing water but had to be replaced because it was inoperative. After flushing the system, drainage was still emitting material. The roof vent was snaked from the roof inlet which cleared the vent and allowed the drain system to operate normally..

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    Staff

    Reviewed Oct. 26, 2020

    I was looking someone to make repairs at my mother's home for the deck and roof. Found several contacts to select from Home Advisor. I selected Accordi LLC. Very pleased with the process. I think the hardest part was completing the surveys.

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    PriceStaff

    Reviewed Oct. 26, 2020

    We got three quotes from your site. Everyone was friendly and professional. We selected Mr. Carpet. They were very professional, arrived on time and didn't leave a mess when they left. They exceeded our expectations. The floors and the baseboards are beautiful. We had a wonderful experience and will definitely use Home Advisor in the future.

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    Punctuality & SpeedStaff

    Reviewed Oct. 25, 2020

    We needed a home inspector for our house prior to closing. This website connected us with L&M Home Inspectors, LLC. Our inspector did an EXCELLENT job, he was prompt, professional and very knowledgeable. Great service and we will be using their services in the future.

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    Punctuality & SpeedStaff

    Reviewed Oct. 24, 2020

    Greg, the owner, is great to work with. We were on a short time schedule and he had two bathrooms to remodel. He would tell us when the workers would come and what they were to do that day. They always showed up on time and were courteous to us and each others. They did great work and we are happy with the results. I highly recommend them.

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    PriceMaintenanceStaffRatesTimeliness

    Reviewed Oct. 24, 2020

    Clear clogged bathroom sink, replace broken outside faucet and install water filtration in kitchen. The technician was patient and very informative. He diagnosed and explained the problem fully before giving me a price plus he finished the job on the same day.

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    TechStaff

    Reviewed Oct. 23, 2020

    I went though HomeAdvisor's selections for the job I wanted done, everyone I contacted was very professional, polite, and helpful. I have an addition I am planning on next year (2021), and plan on using Home Advisor to help choose a contractor.

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    Customer ServicePriceTimeliness

    Reviewed Oct. 23, 2020

    I’m so pleased with the recommendation of Natural Stone Restoration. Could not be happier with every aspect of this project. Response was so timely and work was beautifully done. I had an immediate response and quote was extremely reasonable. Would definitely recommend.

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    Staff

    Reviewed Oct. 23, 2020

    Home Advisors located a top notch appliance repair service for me. We were completely satisfied with their recommendation. It was an easy form to complete. I was contacted within the hour of submitting the request form. They gave me the name, number, and company of the person to whom was going to do the work and I could look them up for reference.

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    TechPriceRates

    Reviewed Oct. 22, 2020

    I was satisfied with the list of pros in my area. I chose one that did a great job for a moderate price. We went with Sher contracting. Gul and his workers were great and paid close attention to our needs with a satisfying outcome.

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    Customer ServicePriceRatesTimeliness

    Reviewed Oct. 22, 2020

    Previous lawn service went out of business. I needed a new service and the posting on HomeAdvisor drew 5 responses within 24 hours. One visited the property the same day and negotiated a price, and they could start work the following day. Very happy with HomeAdvisor.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2020

    I am fully satisfied with the work done by the technician. I will highly recommend him. He knew what needed to be done, was professional in his behavior and attitude, was willing to help. I only have good words to say.

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    PriceRefunds & Payouts

    Reviewed Oct. 22, 2020

    Prepaying for service is a bad idea. They charged me and sent a man who was unable to perform the work so I had to find other projects to get my money's worth of what I paid. I did hire two good handymen and will hire them independently in the future.

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    Tech

    Reviewed Oct. 22, 2020

    I found our last contractor on here and also our architect. It worked out great and I love that I have this tool. I am working to find a siding person next and that is working out well also. I wish there were more options on the site but it is a great tool.

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    Sales & MarketingPunctuality & SpeedOnline & AppMaintenanceTransparency

    Reviewed Oct. 22, 2020

    Using that app for my requested service was easy and quick. The company Painters On The Go came in, gave an estimate, and did the repairs quickly. They did not overcharge and the app was quick to notify me when updates were made.

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    Tech

    Reviewed Oct. 21, 2020

    I live In California and needed a contractor on Ohio. I found a best Asphalt Resurfacing contractor in Youngstown through HomeAdvisor. Contractor I found was the cheapest with the best work and timeline. This is only possible because of Homeadvisor. Thank you.

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    Customer ServiceTechPricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed Oct. 21, 2020

    This contractor was honest, gave a fair price, put in a good system, and was quick to respond. He put in a water softener system for me and offered to give me a reverse osmosis system for the sink for free. He allowed me to decide what to do about our water heater, which we decided to wait on, because of other projects we were already doing, and when we do decide on a water heater, I am contacting him to do it.

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    CoverageTechPricePunctuality & SpeedStaffRates

    Reviewed Oct. 21, 2020

    5 stars is not enough for this company, they are 100 stars hands down. I hired this company to service and repair my furnace. Sent service person Joe to my home. This man is AMAZING.... Caring and compassionate, worked with me to do what he can to get me up and running. Very respectful of my home, very professional and extremely kind. He left my home clean as when he found it. He did a wonderful job and got my heat working. I would never use any other company after dealing with A-Absolute they are now my forever contractors. They know what they are doing and get the job done quickly. I would recommend this company to anyone who wants a fair price for high quality work. Explained everything in a way I could understand and gave great tips on keeping up with my furnace. Joe is the BEST!!! GO WITH THIS COMPANY YOU WILL NOT BE DISAPPOINTED... STELLER WORK....

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    Punctuality & Speed

    Reviewed Oct. 21, 2020

    My water heater was leaking with water all over my garage floor. Two of the 3 companies contacted me right away and the work was done within a couple of hours. Great working with a small local business. Very pleased with the company, quick and reasonable.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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