HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
- Convenient app
- Free to use
- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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Reviewed May 8, 2021
The company we located on Home Advisor was very good and we appreciate the information They supplied for us. The company responded promptly and quickly completed our job. I would recommend the use of Home Advisor for others searching for contractors.
Reviewed May 8, 2021
I received 2-3 Home Advisor referrals and Touchdown Landscaping was the only 1 who returned my phone calls. Touchdown did a great job & I was very pleased with his work. The only negative was that he left as soon as his job was finished & did not check in with me to ask if I approved of his work (which I did).
Reviewed May 8, 2021
We were in a bind and emergency to get someone out immediately. This was a very Good experience. Will use this service for other home needs. I was not sure about this service but, they made it very easy to use.
Reviewed May 8, 2021
This company provided Excellent service and advice. The representative was prompt, professional, thorough and friendly. Appliance Forces deserves 10 stars, I highly recommend them for future jobs at a home or business. They provide a variety of services and work in Areas ranging from Tacoma to Marysville.
Reviewed May 7, 2021
I've used HomeAdvisor many times with projects in two different houses and two different states. I have found it to be a useful tool in hiring the right contractors. I am satisfied with the service that HomeAdvisor offers. I will continue to rely on HomeAdvisor in the future.
Reviewed May 6, 2021
Great work by contractor. Not familiar with Home Advisor system so contractor sent me the link I requested. When I initially registered in Home Advisor system, was contacted within hours by a contractor. Bid given promptly on site and work booked in for the following week.
Reviewed May 6, 2021
I received same day mowing service and the job was done in a professional way at a fair price. I will become a regular customer after my excellent experience today. I was looking for a lawncare service that would be reliable and do a great job. I wanted the cost to be in the range of what I had previously paid. I discussed what my budget would allow and they accommodated without any pushback. I am still smiling at the job well done.
Reviewed May 6, 2021
NO SHOW. And the Desiree wasn't listening to what I was trying to say, I had to explain it 3 times. When I requested to talk to someone else she proceeded to tell me she had already booked another professional for the following Monday. But was not understanding. I never raise my voice but I had to, explaining that I had already paid for service & I had paid to be a MEMBER!!..VERY UNHAPPY
Hi Kelly, We’re sorry to hear about your experience, we encourage our pros to call as quickly as possible. You are always welcome to browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed May 6, 2021
$79.4 - good lead
---------------------------------------------
89.02 - never answered call
62.49 - never answered call
27.37 - answered, never worked out
79.4 - never answered call
26.68 - never answered call
120.13 - never answered call
79.4 - unrealistic expectation of price
27.45 - never answered call
27.44 - never answered call
84.12 - booked appointment, does not remember (might be Alzheimer's)
77.07 - never answered call
76.22 - never answered call
54.87 - never answered call
125.92 - has friend who would do it for half.
77.03 - never answered call
Hi Brian, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed May 5, 2021
The tile is clean and the grout is now the color when installed. He will be used for future projects. We will have our garage floor cleaned in a few weeks. Michael O’Connell is the owner and the person that does all the work with a assistant. Phone number 623-363-3536.
Reviewed May 5, 2021
I've been using Home Advisors for yrs. They used to be under another name. I have nothing but positive words. Any service I've needed, I've gone thru them and end up with really good technicians. I've only had 1 issue and that was with a painting job but Home Advisors resolved it. They are like a "guarantee."
Reviewed May 5, 2021
Had my master bedroom carpet stretched. Terry and Matt did an excellent job. I would recommend them to anyone. They were very professional and very efficient. If I have any other work to be done I will call them first or if my neighbors need any work done I will tell them about Matt and Terry.
Reviewed May 5, 2021
The customer service rep who talked to me about my needs was polite and efficient. I immediately started to get responses from local repairmen. And I found someone great. My repairman came the same day, just a few hours later. He was great. He was totally professional and quick.
Reviewed May 4, 2021
A friend recommended I use HomeAdvisor to find someone to install my curtain rods for me. I am so glad I listed. I was able to find someone who not only answered my questions but who also was able to address other projects I had in the home. I will definitely use HomeAdvisor in the future.
Reviewed May 4, 2021
I wasn't sure where to start with finding garage door installers and HomeAdvisor grouped them all together for me to make calls and get estimates. It really helped me because I wanted to get this project done but these days are always so busy- HomeAdvisor helped me stay organized and manage time.
Reviewed May 4, 2021
Home Advisor found good, reliable contractors for the job. Unlike Angie's List, I didn't have to pay for a subscription to the HomeAdvisor service. This was the second time I used the service to find professionals, and I'm very satisfied with them.
Reviewed May 4, 2021
It was a pleasure giving me confidence that the service was performed professionally and in a timely matter, no images to report. I am anxious to tell friends of the great experience I had today with Anchor Electric. The best service of any job I've hired out in my life.
Reviewed May 3, 2021
Rush/Emergency removal of a very large tree that had fallen during a wind storm across my driveway and front yard. Job included removing broken tree, removing branches from trees it landed on and grinding the stump and clean up.
Reviewed May 3, 2021
I have been a long time user of HA. I loved it. I recommended it to anyone who would listen. The pros were excellent and customer service was amazing. However, something has changed recently. A month ago I needed a home inspection and had to have a few things fixed. I scheduled my electrician, cardboard collector, house cleaner, etc. well in advance. I had 7 I repeat 7 no shows in less than a week. I began contacting customer service in the early am to make sure my pro was coming. I always received the answer "yes". But when they did not, there were rude, inconsiderate excuses. I even had one lady put me on hold to call the pro to confirm. She got back on the line and said "yup he will be there this afternoon at 2:30". Guess what? He wasn't. I contacted him and found out I wasn't even on his books for that afternoon. So who did she call? Who was "going to be there at 2:30"? Once again no decent answers.
They took money out of my account days prior to the scheduled service. Then balked at the thought of reversing it. They would "prefer" if I just rescheduled. I have tried cancelling an ongoing house cleaning I had. I did it over the phone with a customer service agent 3 times. Three different customer service agents mind you. I canceled the contract via the website 5-6 times. I was still getting a lady coming to my home to clean. I AM SO DONE WITH HOME ADVISOR. I adore the pros. I have only had one bad apple in the bunch. But I will never work with the shoddy customer service and scheduling departments you currently have. THEY SUCK!!!
Hi Alison, We're sorry to hear you've had anything but positive experiences with our service. Your feedback is greatly appreciated. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed May 3, 2021
Simmons Cabinet refaced cabinets in our kitchen, three bathrooms, and laundry room. All rooms turned out fantastic and the kitchen is gorgeous. Excellent workmanship. Matt, Paul, and crew were wonderful to work with and completed the job on time as quoted in the beginning.
Reviewed May 2, 2021
Good experience with Home Advisor. Gave me three roofing companies to choose from. All three responded right away and came and reviewed the job. Work was done soon after and I have since completed my evaluation of the job done. Job has been completed. Would use Home Advisor again.
Reviewed May 2, 2021
The kitchen was remodeled. The flooring was also replaced. The kitchen looked much more expanded after the remodel. I was very pleased with the results. I have had a good experience with Home Advisor. I would definitely use them again for any future projects.
Reviewed May 1, 2021
I was contacted by only one of the three contractors listed in the email. I wasn't happy that HomeAdvisor sold my project information to non HomeAdvisor contractor. I got a call from one who informed me he received my project information from HomeAdvisor. I did not follow up with him because he was not affiliated with HomeAdvisor. I received too many emails from HomeAdvisor in the 24 hour period.
Hi Ernest, We’re sorry to hear about your experience, we encourage our pros to call as quickly as possible. We would be happy to investigate your situation further, please send any details to emailus@homeadvisor.com. If you would like to speak with a rep, please call 877-699-4736. –HASupport
Reviewed May 1, 2021
I went on the site and entered in the info for my project and had contractors contacting me within a day. They came out promptly, quoted a fair price, and they got started immediately. It would be nice if the texting app would support images.
Reviewed May 1, 2021
My Pro, Larry L postponed my appointment due to equipment issues. I cancelled my job with him via Home Advisor and was still charged for it in full. I expected a cancellation fee for being under 24 hours, not charged and did not get service from him? Please advise.
Hi Melissa, We're sorry to hear you had this experience with a pro. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed May 1, 2021
Home Advisor provided a good list of reputable Radon remediation companies. The companies responded promptly to provide bids and availability. The one I chose did a great job for a fair price. They showed up on schedule, wore face masks, and left the job site clean.
Reviewed April 29, 2021
They give a good song and dance about leads and how much money you can make with their services. As a contractor I want to have leads to build homes. They make money on the amount of "leads" you call. The leads do not fit to what is promised. Often there is no job at all but is a empty dead end. They charge you 100 dollars a lead or more whether you get a job or not even if they call is a dead end. They then will fraudulently not let you cancel and continue to charge you for leads even if you don't authorize them. DO NOT PAY THESE PEOPLE MONEY OR WORK WITH THEM.
Hi Ian, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed April 29, 2021
Was helpful in finding someone to do the job I needed done. Very pleased with the person they recommended. Home Depot sold me an appliance, made a promise they would install and did not fulfill their promise. Through Home Advisor I was able to get someone to do the work.
Reviewed April 28, 2021
CTECH did a great job. I was very happy. Showed up on time and performed work like the pro he was. Checked all work when he was done, tested the system from end to end. I would recommend him to anyone.
Reviewed April 28, 2021
Easy to locate the right person for the job. Work was done in a timely manner from estimate to completion. I can no longer see light around the door which should make next winter a happier season. Thank you for your assistance.
Reviewed April 28, 2021
I would definitely recommend Omar ** which I found on Home Advisor. He did great work, kept his word on when the project would be finished, he delivered it and his work is impeccable. He is very creative with many suggestions.
Reviewed April 28, 2021
I've tried to use Home Advisor twice now and both times they send me contractors that are not interested in my small job. Should be called Home Advisor for Large Jobs. There contractors are there for large projects and are not interested in doing the small jobs. I'll not be trying again.
Hi Howard, We're sorry to hear that your experience with both our site and the pro has been anything but positive. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport
Reviewed April 27, 2021
This made searching for a mover much easier. Comparing companies and reviews. Receiving quotes via email as well as getting phone call following up with phone calls. Will definitely use this site again and recommend it to anyone looking for a business.
Reviewed April 27, 2021
The best! I had rust stains on fence, house and driveway. Worked long and hard. Pleasant to work with. Did a great job. Price was in line. Treated property as if it was his own. I highly recommend and will use again.
Reviewed April 27, 2021
Hired tree professional through Home Advisor with success. Great job on removing trees. Clean up was great. The crew was great on all aspects. Thank you for the great experience. Will go back to J&G tree service and will recommend them to family and friends.
Reviewed April 26, 2021
Replaced 3 main roofs and a shed roof. They started at 7 AM on the main roof. They took the old shingles off and replaced them with new architectural shingles. They finished cleanup at 6:45 PM. They were very professional in their work.
Reviewed April 25, 2021
We had used Home Advisor in the past so we didn't hesitate using them again. To make a long story short we weren't disappointed this time either. We found a 5 star tree removal company that was half the price of all the others we looked. They were very professional and Home Advisor followed up to check on the company we went with. I would use them again for any project.
Reviewed April 25, 2021
They sent out several companies for quotes on the job I needed done and they were all equally as professional and as equally the same in pricing. They also followed up once the companies they sent out to be sure everything was good and if I needed anything more.
Reviewed April 25, 2021
I originally inquired via the Home Advisor app. I never completed the process, yet was inundated with ads and business inquiries within hours. Home Advisor sold my info as fast as they got it. Don't go onto their app, they require so much preliminary info that "got you", whether you complete their process or not.
Hi R, We're sorry to hear this. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport
Reviewed April 25, 2021
The Home Advisor provided several qualified contractors to handle the repair. The application worked perfectly and it followed up on status throughout the process. We are very pleased with this service. We will definitely use this service again in the future. Thanks again for everything.
Reviewed April 24, 2021
I needed a lawn care service in a hurry. This was rental property, which was empty and neglected. Home Advisor was convenient and reliable to locate a lawn service. Home Advisor provided at least two options for me to choose from.
Reviewed April 23, 2021
I needed to find a contractor capable of replacing some damaged siding sections on my house. Being new to the area I had no idea on a suitable contractor. I entered my needs into Home Advisor through their website. Using Home Advisor I had multiple bidders contacting me within a day. I hired one of the recommended contractors who completed the work to my satisfaction at a reasonable price. I would definitely use them again to find a contractor for property maintenance.
Reviewed April 22, 2021
Gas burners were not fully fed. He recommended replacement parts, which we ordered at cost savings to us. He was the right man for the job. Burners would not heat evenly because they were warped and needed to be replaced.
Reviewed April 22, 2021
Used the free version of the site. It made it easy to get estimates from multiple vendors. Being able to review other people's experiences was also a major benefit. I would recommend other people to use the site and will likely use it in the future.
Reviewed April 22, 2021
When researching for the Stump Grinding I attempted to obtain a existing discount with HomeAdvisor. The first person said I had none. When reading the email information ref the over $200 discount they "found it" and advised I couldn't use it. I never booked Arnie but, somehow he received my info and called. I hired him not going through HomeAdvisor but, he had done so. I was very happy with Arnie Barrows but, have reservations of HomeAdvisor and letting the "credit" go as HomeAdvisor doesn't want me to utilize it.
Hi Jeffrey, Thank you for reaching out. We would like to look into your situation in more detail. Please send the details of the $200 discount to emailus@homeadvisor.com and any additional information regarding this situation. We will have a rep contact you as soon as possible. -HASupport
Reviewed April 21, 2021
I hired AD's Home Improvement Services LLC to remove the shutters from the front and sides of my home. Not only was the service handled quickly, but courteously. It is very hard to find a good person to work with who is not trying to cheat homeowners with prices.
Reviewed April 20, 2021
First, don’t believe these reviews and to be fair, I was warned. So we received call after call, begging for the business. Gave them a try and, WOW, got some leads, a few were good. However I started to notice we were getting worse and worse leads. To the point of the “leads” saying they never input the info/or I live in Mississippi, when called. So I ask HA to credit the leads. They told me they “do not credit leads like this”. I was surprised, because that one in particular was FAKE.
After arguing my point of why we shouldn’t be responsible for FAKE leads for way too long the rep got a bad attitude and told me nothing can be done and I’m probably lying. Even though I paid almost 2k to them in under two weeks time, they decided to lose 5k+ month over not crediting Fake leads. So it seems like HA will send you some real leads that work out, but when you get leads that are fake you’re expected to pay them as well and that don’t sit right with me and kills any profit you may have. Fraud!! I don’t NOT recommend partnering with this company for your leads. Look into Google Guarantee, it's our best lead source.
We're sorry to hear you didn't have a more positive experience with our service. Upon looking into your account, it appears we worked with you extensively with lead credits in hopes of helping you see success. If you have any additional concerns you'd like to address, please feel free to call us at 877-947-3639. We appreciate your feedback and wish you the best in your future business endeavors. -HASupport
Reviewed April 20, 2021
Had two large trees trimmed in the yard. The professional that came to quote and that I ended up hiring was 1st rate. I couldn't be happier. I have hired several professionals from Home Advisor and all have been outstanding. It's also nice to get immediate responses on job quotes. So unusual these days.
Reviewed April 20, 2021
Had work done by HomeAdvisor.com (install sink, faucet & disposal) on April 3, 2021 and this went fine. Then I ran my dishwasher but it would not drain! After tearing apart the kitchen so the dishwasher could be worked on, cleaning then replacing all related parts and having a dedicated electrical plug installed the problem still existed. With the dishwasher eliminated as the problem all other possibilities were explored. A plug in the disposal, which was supposed to be removed upon installation, was still in place and causing the problem. All this took from the 3rd to the 14th of April, HomeAdvisor sent a professional to remove the disposal plug.
HomeAdvisor.com was contacted again and the whole scenario was rehashed in an attempt to have HomeAdvisor.com fix the other problems caused. They replied that "Since a free replacement booking was made and completed on April 17th, at 9 AM, regrettably, we won't be able to issue further compensation for this since our policy only limits us to give back to a certain extent. This is to ensure that we treat all the customers with the same quality.". This reply left me believing to HomeAdvisor.com a job which was to take 2-3 hours which ends up taking 2 weeks is normal and they had problems in the past and expected more.
Hi John, We're sorry to hear you had this experience with a pro. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed April 20, 2021
New pebble and tile. Assisted with pool equipment as needed after completed. Set up chemicals also included. Great work, great value, happy with the work performed and price. Worked quickly, picked up mess accordingly. Would recommend to anyone. Available after work was completed for questions and satisfaction guarantee.
Reviewed April 20, 2021
Diagnosed an effective remedy for an ongoing water drainage issue. Effectively resolved the problem by adding and contouring newly added topsoil, a new drain line and pop-up valve with ornamental rock while also adding 3 new plants to the area.
Reviewed April 19, 2021
I had a total of six Porch Columns replaced the gentleman was professional and friendly the price was very reasonable. They cleaned up afterwards and I would recommend this business to anyone in need of help with a home improvement project.
Reviewed April 18, 2021
Great company. Very professional. They came on early, kept me abreast as to when they’d be there. I would highly recommend them to any who wants this type of service. Most of these companies hire the bottom of the barrel but these guys they’re on point.
Reviewed April 17, 2021
Straight to a experienced company and good price. Good reviews from good to bad, pretty straightforward on picking and choosing which contractor would fit your needs. For a first timer I strongly recommend Home advisor for any of your home improvements or any maintenance due.
Reviewed April 16, 2021
Very difficult to get someone to replace just one window. Professional and very skilled (had to do some fitting as it is an old house). Came promptly and gave estimate, and put us on his schedule immediately once we got the window. We would definitely recommend and hire again.
Reviewed April 16, 2021
We used 360 painting of Asheville and would highly recommend. Jim (owner) gave us a great estimate and was able to get our project started within a week!! Remix’s our painter was fantastic, neat and detailed and cleaned up each night!!
Reviewed April 16, 2021
Home Advisor was very quick to send us recommendations of what glass and mirror company we should work with. I interviewed 3 companies and I felt Mr. Glazier was the best choice and we were very happy with their work.
Reviewed April 16, 2021
I entered information looking for a contractor to do some remodeling in our home. I got back a list of 4 or five contractors they recommended. Below each contractors name was a button that said request quote. I reviewed the contractors and decided to request 2 quotes. I later discovered that they don't wait for you to review and decide who you want to request a quote from as the website says, instead they just send all your information to all the contractors even though you did not request quotes from them. My phone was ringing and texting off the hook. I will never again use Home Advisor.
Hi Ann, We're sorry to hear this. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list by sending your contact info to emailus@homeadvisor.com. -HASupport
Reviewed April 16, 2021
They gave a fair estimate. They were very prompt in starting and finishing the job. They gave great customer service. I was very pleased with the finished driveway. Mr. ** and the young man Who finished the job were friendly and personable.
Reviewed April 15, 2021
I bought a printer that is difficult to work with and didn't come with an instruction manual. I couldn't figure out how to replace an ink cartridge. He solved the problem quickly and showed me what to do next time the ink ran out. His fee was very reasonable.
Reviewed April 15, 2021
I have hired two companies through Home Advisor and I must say my husband and I could not have asked for better companies to work with. They were both small businesses with the same work ethic we have. Thank you.
Reviewed April 15, 2021
I am not a repair or installation person, can hardly drive a nail in. Glad I found this company. Friendly handyman went out of his way to tell me what needed to be done. Will definitely hire this company again.
Reviewed April 14, 2021
You need to allow people to choose more than one job that was performed. We had both a kitchen AND bathroom remodel done at the same time. Yet when I went to Home Advisor to submit a review, I was only allowed to choose kitchen OR bathroom.
Reviewed April 14, 2021
They arrived on time each time. They had to cut the poison ivy and oak vines, let those die, then reschedule to trim back the tree. Which would complete the job. They checked with me if I was satisfied before packing up equipment and leaving. I was very happy with the completed job. Thank you and I would tell family and friends of Crescent City Tree.
Reviewed April 13, 2021
Very happy to find this company on this website; Very professional, priced right, friendly, I would definitely use Home Advisor and Ujunky.com for future needs. I prefer to use local businesses, not franchises, and this company was exactly what I wanted.
Reviewed April 13, 2021
When signing up with HA, it states that you will not be charged until the work is complete. The repair person canceled 2hrs before appt, and then I was charged the full amount on my credit card! Not at all what I expected and now trying to get a refund.
Hi Pat, We're sorry to hear you had this experience. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed April 13, 2021
Good job. Very professional. Did not take long to find a very good business to fix my problem. This is the second time I used Home Advisor and very pleased both times. Very pleased with Tom the Bugman and how fast Home Advisor helped find someone.
Reviewed April 13, 2021
There was a lot of confusion due to Home Advisor buying out Angie's List. Cliff from Safe Elite Transformations had a lot of trouble getting the payment to work. One guy he called at your company wasn't helpful at all. April in Payments was invaluable and helped us finally get the payment part to work. You should give her a raise and a promotion. There is work to be done on which website is being used, plus the phone app to make the process work as you would like it to.
Thank you for your valuable feedback. We're sorry to hear that you had any inconvenience trying to pay through our service. We have recently performed a number of updates to our system to make it more user friendly. We have bubbled up this concern to our development team to review as well. If you do have any additional concerns or questions, you're welcome to reach our Customer Care team at 866-786-8474. -HASupport
Reviewed April 12, 2021
The project involved the trimming of 4 mature trees, the removals first one tree, plus removal and clean up. The job was done in a timely manner, completing the tasks as agreed to by myself and the contractor. I am very pleased with the work and would recommend Thompson and Sons Tree and Mulch.
Reviewed April 12, 2021
I used HomeAdvisor as a great starting point to identify nearby recommended gutter installation companies and gather customer review information. I hired what I consider an exceptional company, Top of the Gutter, after contacting 5 of several Home Advisor recommendations. Navigating HomeAdvisor site was a little difficult but I muddled through it.
Reviewed April 11, 2021
I was researching prices to have some interior stucco patch/repaired and wound up on Home Advisor's website. The website asked questions on my needs and without me even completing everything they randomly called me to set something up. This was strange and should have been a sign, but I went along as the name sounded familiar and legit. We needs the repair done so I tried it out. Appointment was booked for the following week and they asked for my CC number. In doing so they clarified there would not be a charge until work was actually complete.
Fast forward one week and my wife took off work and waited for a contractor that never showed up. After a few hours I called HA and they confirmed the contractor was nowhere near us and should have been there hours earlier. We decided to try again when the company said they blacklisted that contractor. I figured it was just a fluke and gave them another chance, problems and like happens. They booked us another contractor that weekend. My wife had already wasted time off and we weren’t doing it again.
Sunday came and about an hour before our appointment time we received a message that the contractor was running 30 minutes late. Again, life happens and for all we knew the contractor was held up at another appointment. At least that’s what I told myself even though we were an early morning appointment. Hours go by and again no one shows up. My wife checks the app and the contractor like the last one is nowhere near us. An hour and a half away... At that point we are done with these contractors and HA as a company. The whole experience was a complete joke, not sure what kind of business routinely hires contractors that no show. They wouldn’t even call the contractor to find out what was going on.
On top of the above we also noticed that HA did indeed charge our credit card even though no work had been completed. As I said they even confirmed on the first phone call that no charge would be made until work was actually complete, like a normal and legit business. As a consumer I’m not here to loan you money HA, see your bank instead. Once we called the HA that last time, again they tried to reschedule us. We told them there is no way we are rescheduling or using their business again in the future and asked for a refund. Even had to clarify we wanted a full refund when the operator wasn’t including the $20 annual fee we signed up for. In the end as far as we know they will be processing a full refund within the next few days. We shall see...
I would highly recommend to anyone avoid using this company. After our experience I have my reservations on whether this is actually a legit company. This is not a company I am happy with having my credit card info and other private information in their system. Will be reaching out to contractors the old fashioned way.
Hi Ricky, We're sorry to hear about your concerns. We would be happy to look into your situation. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport
Reviewed April 11, 2021
Booked HomeAdvisor for repair of some loss tiles in my walk in shower and grout clean. My first appointment was 4/4/21, no show. Call and got a booking for 4/9/21, for 11:00am. Handyman call and said he was running late but should be at my home 1:30pm. Never heard from him again. Called and agree to take the 3rd booking for 4/11/2021 for 4:00pm. The handyman called at 1:38pm. He said that his work order was to clean the grout only and he don't have the equipment to fix the tiles. I didn't use him and call HomeAdvisor. Spoke to Mr. ** ticket number **. I told him that I would find someone to fix the tiles.
He told me that I would get a refund within 5 business days, when I first book for the repair, I was told that the money would come off my card when the job was completed, HomeAdvisor charge my card and no one have not been to my house. I told Mr. ** that if my money was not on my card I would put a complaint in with the BBB, Consumer Affairs and the Attorney General office. My refund is a total of $162.03. I paid $19.99 for a year membership and $142.04 for the repair. I'm getting email address to a Charles for a booking he made. I spoke to HomeAdvisor twice about this. HomeAdvisor said that was an error and they would correct it. I told them that they shouldn't take funds from my card for this Charles person. There is no name Charles associated with my email.
Hi Grace, We're sorry to hear you had this experience. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed April 11, 2021
Removal of water damaged materials, with dryout. Removal of debris. Thorough clean up at completion of the work. The workers were friendly and respectful, providing privacy when necessary for my disabled wife. There was a good working relationship between myself and the crew during the work.
Reviewed April 10, 2021
I contacted Home Advisor for assistance with poor project management on the part of the contractor. Kelly K patiently listened and guided me to fill out the complaint form. The contractor followed up and we have been able to work things out beautifully. Thank you Home Advisor for your assistance!
Reviewed April 10, 2021
At the recommendation of HomeAdvisor.com, a marketing consultant company, on November 14, 2020, I contracted Mr. Bradley Freiss of Re-Insulate America to install 7 Wincore 7700 Series triple-pane glass double strength soundproof windows in my house for the amount of $5,290, providing an upfront deposit of $3.090, the job to be completed within 4 to 5 weeks. It’s been 2 months now, and the job has not been started, nor has Mr. Freiss telephoned me to begin installation, and during this time he has never once initiated a telephone call, updating me on the progress of the delivery and service. It was only when I initiated a telephone call that he would return it, providing a reason for the delay (i.e., weather, covid, time constraints), as well as a promise to call back with an update—which he would never do.
My wife and I researched Mr. Freiss, learning from the NYC Department of Consumer Affairs that his license had expired years past and that the business address written on the contract is phony as well, all but one telephone number. Attempting to visit Mr. Freiss personally, we traced his business office to: 51 Park Cir S., Farmingdale, NY, assuming it was an office location, with the help of a woman who works at a billiards store, the exact location of the business address that Freiss advertises on the Internet. It is in fact Mr. Freiss’ home address. Mr. Freiss acted extremely irate and unprofessionally, threatening to call the police if my wife and I didn’t leave his property (the sidewalk) and “knock [me] out,” threatening us with his attorney.
Also, on April 5, representatives from HomeAdvisor claim that Mr. Freiss had had hundreds of positive references from customers---yet this same company had informed me a week prior that they had terminated him on January 4, the same date, coincidentally, that we last spoke with Freiss and filed for court. They insist that they are not responsible for my dilemma, yet, had HomeAdvisor, a marketing consulting company, made a proper background check, they would have discovered that Freiss was working without a license and had two phony business addresses and several bogus telephone numbers advertised on his contract and on the Internet. HomeAdvisor refuses to accept any responsibility or obligation in this matter.
Hi Nicholas, Thank you for reaching out. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed April 9, 2021
Home Advisor is a vital resource for all home projects. The ability to hire immediately or plan out is great. The quick response and immediate quotes relieves a ton of stress. I like the ability to negotiate an already vetted company. Home Advisor is my project liaison permanently.
Reviewed April 8, 2021
I found Dan with DNA Glassworks on HomeAdvisor. They were so professional and did a great job! Thanks for helping me find a reliable glass company fast! It would have taken me much longer to search Google or Bing to find a company had it not been for Home Advisor.
Reviewed April 7, 2021
Piano was moved from a house in Boca Raton to an apartment on the 27th floor (with elevator) in Aventura. They took care of the insurance certificate (OCI) and send it to the building. The movers were on time for pick up and delivery and everything went fine.
Reviewed April 7, 2021
Would use this again, recommend this to a friend. Joseph did an outstanding job. The system gave me two companies and I went with SetConcrete. They were very professional. The site was very easy to use. Log in was also good.
Reviewed April 7, 2021
My experience with the contractors I was able to contact was fine. Home Advisor the website however has continually spammed me since I signed up. The site is about the same for ease of use as Angie's List and Thumbtack. The contractors on here seem better than Thumbtack. But still recommendations from friends and neighbors you actually know are better.
Thank you for the valuable feedback. We're sorry to hear about any frustration regarding our follow up processes. We're happy to place you on our Do Not Call list and unsubscribe from our emails. Please send your contact info to emailus@homeadvisor.com so we can follow up. -HASupport
Reviewed April 6, 2021
I'm 66 years old and a career professional with a large financial institution relating to customer satisfaction. Last week I made an appointment with Shamrock for an estimate on my chimney on the Cape for today between 11-2. I received a last minute call just before 11 from a Chris that they are tied up all day. How about tomorrow? I drove from 114 miles to be here. I decided to call the main number to express my frustration. The first words out this clueless guy's mouth were "sir, I have all I can do to keep from laughing at you" and then "we are a company like many other companies in the world. This is just an estimate". Well....laugh at this sir!!! You deserve less than a 1 rating and have no idea on how to interact with customers. You should not be allowed to answer the phone and or even fired for your ignorant response. Truly pathetic.
Reviewed April 6, 2021
Efficient and friendly man. Made an appointment and came to assess and the next day came back with materials needed fix the garage door. Replaced opener and spring, which was more than we expected to need, but everything was 15-16 years old, so it seems reasonable.
Reviewed April 6, 2021
HomeAdvisor was quick and connected us with a professional services and got our problem resolved effectively! The service was fast, complete and competitive on price completing the task within the same day. Home Advisor also provided us with other options and followed up to make sure we we got connected to the service we decided to move forward with.
Reviewed April 5, 2021
We selected a painting contractor from four qualified contractors and all bid on the identical scope of work. The selected contractor was very knowledgeable about materials with excellent communication. We are happy with our contractor selection and we recommend HomeAdvisor to help with contractor selections.
Reviewed April 5, 2021
Instant quotes for the project requesting to fix a main sewer. We were able to find a trustworthy plumber and will use this website again for other contracting needs. We hired a mason from HomeAdvisor to finish the job.
Reviewed April 4, 2021
Clearing of land of trees and brush approximately 50 feet in from road and 185 feet wide. Clear all small trees, brush and level out the ground. Push all stumps and cut logs into a pile. Ended up clearing more than contracted for at a reasonable increase in the total price.
Reviewed April 4, 2021
Ryan ** of Northeast Electrical Construction contacted me the next day after my Home Advisor query. I didn't hear from any other electricians in the area. Ryan was so prompt and I had his visit and quote the next day. I was very please with his professionalism and courtesy and hired his services. As you see I provided the team with 5 stars and my very satisfied review. Thanks.
Reviewed April 3, 2021
Septic pumped was emergency very quick response and extremely responsible company was found. Home Advisor gave us numerous companies to call and get information from. This was very helpful and immediately we had help. Will continue to use this service to advise us what company to use.
Reviewed April 3, 2021
Searched garage door repair on google. HomeAdvisor popped up. I filled out required information and within a few minutes received text and email. Four Seasons called me and I gave them the job. This was all done at 7 am in the morning. By 8:30 a technician showed up at my house. Great service.
Reviewed April 2, 2021
The recommendations were (mostly) good. Some of the recommendations did not provide the service I was looking for, but good otherwise. Although some of the contractors tried to keep pushing me to get a storage type heater despite my clear request for a tankless water heater.
Reviewed April 2, 2021
Koala techs were friendly and knowledgeable on their task.. Very professional. They arrived on time, did what had to be done, cleaned up after they had finished and Vámonos!! Great job guys. I would definitely recommend Koala Insulation to friend and family.
Reviewed April 2, 2021
I used HomeAdvisor to get a quote. I got in contact with 3 local contractors. All of them called me that day. One needed to make an appointment to see the house, one did a quote over the phone and requested pictures. I got the project done in 2 weeks and I am happy with my purchase.
Reviewed April 1, 2021
Received prompt calls from several professionals. Hired one of them who I was very happy with. I have utilized Home Advisor before and I will definitely utilize them for any home improvement projects in the future. They saved me a tremendous amount of time and they actually prescreened the businesses for me.
Reviewed April 1, 2021
I signed up for Home Advisor for my pest control company. I received multiple leads that were called as soon as I got them and the following days left voicemails everything and no response. I also had several that did not need service and hung up on me. I was told by customer service these leads would be credited back to me. Near $400 worth of leads. Several days later I call again and was told by another employee that they would give me a $40 credit and 2 free leads and apologized because she said the other employee should have not told me I would get full credit. I asked for her to listen to the recorded phone call and honor what was told to me by another employee and was denied. I cancelled my account and was told I would be billed and have a great day.
During my time with home advisor I profited very little even with several calls and emails. It was not that I was overpriced or the customer did not like me. It was just most leads did not answer, call back or did not need any service. Example last night got a lead called right away and she said she had a friend taking care of it for free. I was told I would still have to pay for this lead. I was told by another local company that they are looking into home advisor creating fake leads to generate money and that is why there is so many leads that do not answer or respond.
Hi Jacob, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed April 1, 2021
I was able to find a company that met my needs in budget and a solution for our business problem. Company lacked my standards of communication but overall they were courteous and got the job done. Based on my experience I would use HomeAdvisor again.
Reviewed April 1, 2021
Service person arrived time and know what he was supposed to do. He understand his job. He explained everything to me as he was going along. I would recommend this young man to my friends and family. Pleasure to listen to.
Reviewed April 1, 2021
I was very happy with the HomeAdvisor contractor. Very responsive to the small job I needed at my lake place. It was flawless from requesting the bid to payment. Would recommend using Home Advisor to connect with local contractors.
Reviewed March 31, 2021
3-31-2021 Needed a handyman to take a TV off the wall, patch and paint, assemble new TV table top stand, assemble top of hutch and install, install TV on table top stand. We were sent a gentleman who was half crippled and couldn't speak well, as if he had had a stroke. He could not get the tv off the wall and wanted my husband to help, which he could not do as he had a bad back and the reason we hired someone to do the job. We told the handyman to just leave as he had made a greasy mess on the wall. Called HomeAdvisor and was told that they would issue a $100 credit on the $225 job. Needless to say, that was totally unacceptable as he had NOT done any work. I will dispute any charge they may make to my credit card. Save yourself some time and trouble - DO NOT USE THIS SERVICE!!!
Reviewed March 31, 2021
I had to replace the well pump for my sprinkler system and M&M Irrigation system did the work very fast and very professional. Austen came first for a quote and then to do the work. The service was excellent and job was done in less time than expected.
Reviewed March 31, 2021
This was a great experience. I received great service. I’ll use again and recommend to friends. They were timely and detailed and cleaned up after they were done. Really recommend their carpet cleaning services. And recommend using Home Advisor. It really made me feel secure in the company I chose.
Reviewed March 30, 2021
Only contractor submitted by your company and he was a perfect fit. Although the parent company was out of state (PA), the local representative was in direct communication with both me and the parent company. Responses to questions were immediate. Any questions were resolved to my satisfaction.
Reviewed March 30, 2021
Never used before. I was pleased with: Provided prompt answers, service, and follow up. Will recommend to others that have a need for this and other services. Provider called me within thirty minutes of my placing a request for this service online. I was well satisfied overall.
Reviewed March 29, 2021
My New Roof provides Amazing Curb Appeal and it’s simply Spectacular!!! Roff Roofing & Renovations was extremely professional with my home’s roof installation. The company explained the entire process “No question was too simple” and they have a great roof model in the office, which helps the customer visualize the complete multi-layer roofing process. The Installation Team was outstanding. Post roof installation the entire work area was super clean. A super excellent five star company.
Reviewed March 29, 2021
Several shingles blew off the roof and needed to replaced quickly before the roof leaked. It was a small job and difficult to find a contractor that would come out quickly to estimate and repair the damage done by the high wind.
Reviewed March 29, 2021
Middle of the winter. Freezing temps and heater shut down. Needed service that was local and could service our home ASAP at a reasonable cost. Three Valley's Inc. handled our situation quickly and efficiently. They were cost effective and near-by.
Reviewed March 28, 2021
Repair small hole left by plumbers that needed sheetrock, float, tape, sand, texture, floating and painting. Even though small to professionals it was large to me. They did not hurry to complete and they made sure it was done properly. They cleaned up the area prior to leaving.
Reviewed March 27, 2021
Totally happy with the provider that I was given. Very professional and customer service was great. I now have a regular landscaper. Would recommend and use again. I didn’t like that Home Advisor called me and asked me if I had any more jobs.
Reviewed March 27, 2021
Home Advisor sent out my contact info to 5 different companies, and kept bugging me for updates within hours of sending the info out. I contacted the company I originally wanted to talk to but then had to call back 4 other companies to decline the offer, as well as a flood of emails. Overkill on home advisors part!
Reviewed March 27, 2021
Evaluate the different solutions for an effective system and cost related. Replace the 2 old systems, including furnaces and compressors. Install ultraviolet systems to reduce allergies. Clean all the pipes and vents. Remove the old systems and clean the areas.
Reviewed March 27, 2021
Home Advisor was very quick in getting me multiple professionals and quotes right away, with same day repairs. Multiple texts, emails, and phone call for whatever way to communicate works best for the buyer. I will be trying to use home advisor in the future.
Reviewed March 26, 2021
They showed up when they said. He did great work. He communicated everything he was doing while he was doing it. He was very upfront with the cost and it was very good. Would highly recommend. You can hire with confidence.
Reviewed March 25, 2021
Excellent service, excellent work. Punctual, courteous, did some extra work without charging extra. Very neat. Will rehire again. The tenant moved out and left the home so dirty. Mr. ** gave us some bleach to put in home without charging for that. He also gave us some pointers on how to clean home. He is an experienced young man and takes his time to do an excellent job.
Reviewed March 25, 2021
This company was truthful and produced excellent work in a timely fashion. My carpets were cleaned well and fringe restored beautifully. They delivered the oriental carpets on time and in good condition. I would recommend them to anyone and would use them again as well.
Reviewed March 25, 2021
Home Advisor matched me with a pro for my project almost immediately and I was able to contact him, get a quote schedule a visit, and get the work done all in one day. I had a fantastic experience with the pro and went on to hire him for another job for next week and a third one next year. I am very happy with my experience from start to finish.
Reviewed March 24, 2021
Came on time and was very courteous. They did a great job and price was very reasonable. I highly recommend this firm. Using HomeAdvisor was easy and I had a choice of companies that had a good reputation which gave me peace of mind.
Reviewed March 24, 2021
Set traps. Removed squirrel. Was very knowledgeable. Was accessible. Would use again. Price was fair. Would use again. Responded within a few hours. No images to add. Price was fair. Lives in area where our house is located. Has an understanding of wildlife. Is compassionate.
Reviewed March 24, 2021
I was unaware that businesses would be charged a fee if I set up an appointment with them, but then did not keep that appointment. I made an appointment for one company but then asked for other references and ended up using the second reference and canceling the appointment with the original business. The business owner informed me that he had been charged for the referral even though I canceled my appointment with him. The business that completed the job was professional and the people were friendly. Their work was good and the price was reasonable.
Reviewed March 23, 2021
This contractor was very prompt and did everything he said he would and even made some great suggestions that I went with. I would highly recommend him as well as using him again. Also his work was exceptional, very good.
Reviewed March 23, 2021
Cleaned up winter debris and power raked a fairly large area. Did the job fairly fast. Got debris out of rose patch too. They are dedicated workers. Owner kept us informed and helped guide us through process. Home advisor has helped us promptly and those they recommend were prompt and efficient.
Reviewed March 21, 2021
Grinding of a tree stump by Aguliar Tree Service: Made a comparison of companies throughout the weak. I decided to call Aguilar Tree Service back and hire them. They arrived on time and completed the job in an hour on a Sunday.
Reviewed March 21, 2021
Excellent experience! Couldn’t have had a better first project. The team was efficient, professional, and true specialists. Scarlett Yardworks provided exactly what I had asked for and delivered a completed project in under a week. If I ever require additional assistance this team would be the first I call.
Reviewed March 20, 2021
Home Advisor is always quick with offering pros for my services, and I have been satisfied with the companies they work with. They have great and friendly customer service. Whenever I have an issue with not hearing from their pros, Home Advisor solves the problem right away.
Reviewed March 20, 2021
I went to their website to look for contractors. I was sent an email with an offer to do the work through their fixed price services. I hit on the link and it gave me a price of $172. I called to schedule and was given a price of $170, and was told I could get a bigger discount if I purchased a one year membership for $20. I booked the service. I called the contractor the next day to let him know the gate code. He confirmed that he was booked for two hours and that I would be charged an hourly rate if the work was not done in two hours.
In my two calls with Home Advisor, it was not mentioned that I was purchasing two hours of labor. I described what I needed done, they gave me a price and scheduled the appointment. I called them after speaking with the contractor to ask to speak with a supervisor - they said they would have one call me back - no call back came. If they do call back, I will insist they listen to the recording of the initial call to confirm that I was not informed that I would pay more if the job took more than two hours. Beware.
Hi Taylor, We're sorry to hear you had this experience with a pro. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed March 20, 2021
I wanted crown modeling. I went to the website. They provided a list of contacts and their reviews. They tried to set up an appointment. The person didn't answer but I received a call from someone else on the list and they came out that Monday. Started work Friday with a twenty percent down payment.
Reviewed March 19, 2021
Great experience, the company's response was on point! Extremely helpful, a homeowner dream. I highly recommend Hone Advisor, they keep you on track, especially if you have multiple home improvement jobs. The website was easy to navigate except I could not seem to find my order number. Very helpful, with several contacts points, to compare services, product and prices, PS
Reviewed March 19, 2021
I received excellent service from the moment I requested tree removal. Home Advisor was in constant inquiry of how things were going. Great that you are a free service, have many other choices. There is so much info about Home Advisor, Thanks so much for this service!!!
Reviewed March 19, 2021
Home Advisor is quick with referrals. They also follow up to make sure you have heard from and/or hired one of their recommendations. Not really their fault, but I only heard from one of the four referrals, so could not really get competitive bids. Hired the first and only contractor that ended up following up. Must be some way to incentivize their contractors to call and give bids more quickly.
Reviewed March 19, 2021
I posted my request and had two possible contractors. I already had one bid and so I requested only one more. The job was given to the company. They were very thorough in their work and completed the job as expected.
Reviewed March 18, 2021
They were first rate, and polite and quick. Their quote was a fraction of my first quote, which, incidentally was not through Home Advisor. My floors look better now than when they were new. I would recommend this company to everyone.
Reviewed March 18, 2021
I had no idea where to start when my detectors all starting going off. The local fire dept. came and said my detectors were outdated and needed to be replaced. My husband was out of town, so I went to HomeAdvisor for recommendations. I was a little skeptical about using this service. When Dave ** showed up to do the work with his professionalism it really put my mind at ease. If all the people recommended by HomeAdvisor are like the company they recommended for me to use I would use HomeAdvisor again.
Reviewed March 18, 2021
1st time to use HA out of desperation to find qualified help when companies are very busy. Could not be happier with the results. Accolades to Eric with Advanced Plumbing for ease of schedule, on time and within my budget. A refreshing young gentleman.
Reviewed March 17, 2021
Can't wait for another great treatment for my weeds!! Great job on the clean up, next time will be quicker plus TWO people can get it done faster. Need another spray soon! I will call again, very pleased with the work!
Reviewed March 16, 2021
We love our new floors. Beautiful job by International Flooring LLC! LVP over existing engineered wood floor. Very friendly, professional, reliable. After several weeks of searching for the right floor product, I was getting stressed. Finally, I decided to go to HomeAdvisor. They made the process very easy. Will definitely recommend to friends & neighbors!
Reviewed March 15, 2021
Very friendly and professional. Checked freon and temp from handler. Coils were cleaned very good, ac clean will now improve electric bill. Owner was friendly and payment method was a breeze with the link he sends you. Would do business in the future. I called the original company that install my ac and the price was very expensive compared to the service I just received for half of the price and good job done.
Reviewed March 15, 2021
Working with Home Advisor led me to a contractor who did a very high quality job quickly at a reasonable price. I am very satisfied with the project that I ended up having contracted. However I was extremely annoyed by the very frequent messages that I got from Home Advisor that seemed to me to be very deceptive. I would get a headline like, "See the cost for roof replacements in your area" as if I could click on a link and see average costs for different jobs in my area. Instead, the message contained requests for immediate quotations from multiple contractors for my specific project. That was fine when I was ready to make a final decision but was extremely annoying when I was just scouting and trying to get a sense for the scope and cost of the project. I will be hesitant to use Home Advisor in the future because of this.
Hi Ronald, We're sorry to hear this. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list if you prefer please contact us at emailus@homeadvisor.com. -HASupport
Reviewed March 15, 2021
I am grateful Home Advisor recommended Batista Building and Remodeling for our bathroom renovation project. Kevin ** and his crew did outstanding work. The Home Advisor process and website was easy to use and we are very pleased with the overall results.
Reviewed March 15, 2021
I got 3 contacts quickly, contacted all 3 and chose the one with the lowest price who would fill my needs. Bill was here within a few days and spent 5.5 hours here. Grateful that I nave no major issues!
Reviewed March 15, 2021
Before I would type in my next piece of work and I would get calls from 3 reps straight away. For some reason now, it's very hard to get to that section, it wants us to lock in a guaranteed price, and I don't always know what is required so why would I do that? Bring back the easy way - I've used HomeAdvisor so many times and I love it, but it has to keep easy for the customers to find reputable companies.
Reviewed March 15, 2021
Had I went with the guaranteed price, I would have spent a lot more money for nothing. My service provider was actually a lot less than the guaranteed price would have been. I think there should be a guaranteed price wording that says that you may pay less than the guaranteed price. Then, trying to upsell me a membership for a discount seems dishonest.
Reviewed March 14, 2021
Door repairs, light fixtures fixed a closet and new weather strips around all doors. They were quick. I would use this service again. Confirm date and time prior to arrival and did follow up call to ensure satisfaction of work.
Reviewed March 13, 2021
I was scheduled for a 1:00 appt. And my maid said she would be 1/2 hr. Late. You may reschedule or cancel any appointment 24 hours in advance for FREE. However, there is a $15 fee 2–24 hours before job starts; inside of 2 hrs the full booking amount is charged. After over two hrs I called and was told there would be no kind of discount and they would only reschedule since the workers have a FOUR hr window. The person I talked to was rude and didn't care about my inconvenience, only was told "they can be up to FOUR hrs. Late because that's their window". This is unacceptable for business practices where the customer will always be at fault. I will now have to post this across every social media platform I can.
Hi Archie, We're sorry to hear you've had anything but positive experiences with our service. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed March 13, 2021
Home Advisor found me several different contractors and I was able to choose both best professional at a very reasonable price. I have used Home advisor for several projects and found them to be a great resource to find competent companies to hire.
Reviewed March 13, 2021
I really like the Home advisor service. I've used them for years. They respond within minutes to requests and make the process of finding contractors easy. Both contractors referred from home advisor called me right away, the only reason I didn't go with the other contractor was cost, but they provided excellent customer service as well.
Reviewed March 12, 2021
I have used Home Advisor many times and have always been satisfied with the responses I have received. I usually start my projects by going to Home Advisor. And, I have recommended Home Advisor to many neighbors and relatives. I have used them to find a roofer, HVAC systems purchase and install in addition to this plumbing work. I'm a very happy client.
Reviewed March 12, 2021
I had three companies call me immediately, and I chose Rize Above Doors and was completely satisfied with their work. They were professional, prompt, and did a great job replacing an electric eye and door rollers. They also did an inspection and made recommendations, but no pressure. I highly recommend them and Home Advisor.
Reviewed March 12, 2021
I called looking for an electrician to hang a light fixture for me. After taking information for project, I receive an email for scheduled appointment two days before saying my TV mount would be a scheduled time. A tv mount was never mentioned during my discussion. Finally able to cancel the appointment and told the original had been canceled by me and TV mount schedule. Which I did not do. I would have to call and reschedule by original project. Needless to say after this mess I canceled membership. Customer service was horrible.
Hi Wallace, We're sorry to hear this. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. If we can assist you with any additional please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed March 11, 2021
Home Advisor is a great tool to discover local professionals; however, don't think you still don't have to research the professionals they show you as well. I used to assume if they refer them they are golden; not true. I have found poor, average, and great professionals on this site. I do often come to this site before going anywhere else to look for professionals.
Reviewed March 11, 2021
The company I found thru Home Advisor was great, I was really pleased with them. The only thing I didn't really care for was how Home Advisor has someone call you (not the company I selected) to try to set you up with a professional. I prefer to just look thru the companies that are returned on the search, I don't need anyone calling me unless I reach out to them first.
Reviewed March 11, 2021
Wife and I noticed house was cold. We figured it was just COLDER outside. Turns out furnace had been down for two days. Contacted Home Advisor. They hooked us up with local furnace contractor. Got a quick call back. Schedule for following morning. Chilli Willie showed up on time and had us warm in 4 hours.
Reviewed March 11, 2021
Repaired a Recliner chair wooden Leg that had broken off from the Frame. It was restored back to its original state of usage. I’m very pleased with the service that I received and recommend this company to anyone that is in need of having their furniture restored to its original state. Joseph was the repairer and he did an excellent job.
Reviewed March 10, 2021
I saw the ad on TV and thought I would experiment with it. Didn't think it would pan out so well. So glad I did. Communication with the contractor and HomeAdvisor has been great. Looking forward to turning to both for future projects.
Reviewed March 10, 2021
We would recommend them for the service of gutters. They did a awesome job with ours..They were very friendly guys. Thanks to all 4 guys for their work..They were on prompt time for the job and feel like the cost was a great price.
Reviewed March 10, 2021
The Home Advisor website sent me to an individual that was very receptive to helping me and helping me fast with my emergency situation. I will use Home Advisor again to research and find a service person who is available and has good reviews.
Reviewed March 9, 2021
Home Advisor sent me several background checked professionals to choose from and I eventually picked one that they had sent me. They also sent me helpful hints on picking a good contractor for the job. I am very happy with my experience with Home Advisor for this project and will likely use them again.
Reviewed March 9, 2021
Submitted request; they had no local installers available. Next day they asked for more details about project; still had no installers available. They did not give up. A couple of days later, I was sent two possibilities. One was a smaller, family owned business in New Hampshire, that also did work in Massachusetts, where I am, and Rhode Island. They called me the same day and set up salesman visit for the coming Saturday. Salesman was terrific; I signed contract that day. This is second time that I used this service and both times was referred to businesses that did a wonderful, professional job.
Reviewed March 9, 2021
I was pleasantly surprised by how easy it was to hire someone through HomeAdvisor. It was easy to set up the account, quick to fill out what I was looking for, and then I received offers almost immediately. I hired a small business to complete my small painting project within a day. The work has now been done, and I am really happy with it. I will definitely use Home Advisor again.
Reviewed March 8, 2021
Home Advisor is a great service when you have no idea who to hire for a job. The reviews people give are very helpful. I have used Home Advisor for tree work and a roof replacement and was satisfied on both accounts.
Reviewed March 8, 2021
We had 2 men show up. Both were very polite and professional. They worked the entire time they were there. They found the problem that no one else could find and fixed it. They cleaned up after themselves and left the site. Would hire them again if I need any work like this done in the future.
Reviewed March 7, 2021
Leveled floor and added insulation. They did a great job at a reasonable price! Completed the job within estimate. They was on time and kept me abreast of what they was doing. I will use them again when needed! Thanks for the great job!
Reviewed March 7, 2021
I need you to reach fixed services (plumbers) Houston, TX....re my hot water purchase & installation.. I have not rec’d my paid invoice or the 10 yr parts & labor warranty that Gil, out of the Dallas, TX office gave me on the hot water they sold & installed for me. I would appreciate if Homeadvisor would follow up for me on this matter.
Hi Alice, Thanks for reaching out. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed March 6, 2021
They have post locate a good company for our project. We were looking for a Building site cleaning before we move into our house. We found the right company thanks to Home Advisor. We were very pleased we did prone to respond of the professionals calling to make an appointment for an estimate.
Reviewed March 4, 2021
2 contractors called me right away and the one I choose did a great job. Did the job a day early and completed job same day. Thank you for your recommendation. I would hire this company again for work to be done. Asked for his business card.
Reviewed March 4, 2021
Home Advisor has been very helpful in connecting me with reputable companies for home improvements! The companies that they supply call back quickly and provide quotes quickly as well. I have chose many of their companies to do work in my home. I check with Home Advisor first before I start any home improvement!
Reviewed March 4, 2021
Homeadvisor itself was fine to find our initial roofer (who was amazing) and then after trying to review them we were contacted every 1-2hrs by someone wanting to fix our roof- even after I had closed the projects, and contacted homeadvisor to ask them to stop. Their customer service is incredibly rude when I called a second time to delete my account because we were tired of the harassment. I will not use them again
Hi Kathleen, We're sorry to hear this. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We have placed you on our Do Not Call list and if there is anything additional we can assist you with please reach out to emailus@homeadvisor.com. -HASupport
Reviewed March 4, 2021
I have had good experiences with Home Advisor. I have used this site to hire at least 3 companies in the past. I just used Home Advisor to find a company to install new gutters. The company was professional and did quality work and the price was fair. I would definitely recommend using Home Advisor if you are looking to hire for your next job.
Reviewed March 3, 2021
I have used businesses recommended by HomeAdvisor on several occasions for multiple projects. Have always been pleased with the outcome. My latest project was unplanned: an old tree in my backyard split in half during an ice storm and I had to have it removed I had never had to have a tree taken down before so I turned to HomeAdvisor and went with one of their recommended companies who promptly took care of my problem and removed the damaged tree. Most of my projects are well planed but this was kind of an emergency-I'm glad I used HomeAdvisor.
Reviewed March 3, 2021
I gave a list of home repairs to Shah that were called out on Home Inspection. He was able to complete everything on my list in record time. Shah is professional and all of my clients that he has assisted a have been very happy.
Reviewed March 3, 2021
HomeAdvisor came up with two contractor recommendations. I went with the only one of the two who appeared to do indoor work with aluminum handrails. He was also top rated. Worked out great for me. He did a great job.
Reviewed March 3, 2021
I was able to quickly find a very good service to come out on short notice and clean the house before we moved in. A Home Advisor rep even reached out to check in and make sure we found a good service and had everything we needed.
Reviewed March 3, 2021
I have used three vendors from Home Advisor since I moved to Miami. All of them have been top-notch. I plan on continuing to use Home Advisor. I hope the quality continues through the various vendors I will need to hire in my new home.
Reviewed March 2, 2021
Main breaker was repeatedly tripping and we learned it needed replacing before it was unable to be reset. Being an older house it was not a part that was readily available (could not just pop into the home stores to purchase) so Andy had to survey his other sources to locate the part. Once obtained it was almost a matter of minutes to replace and finish. It was also comforting to hear his estimate when the big company I contacted first gave one 10 times larger and not currently affordable.
Reviewed March 1, 2021
Pruned and trimmed rose bushes, cleaned up all debris and hauled it away. Hard working, friendly, professional and super exceeded all my expectations. Will definitely hire again. It's finally good to meet someone I know will do excellent work for me in the future.
Reviewed March 1, 2021
Great experience. Companies were calling within a few minutes. Company that came out was fast and did quality work. Home Advisor app was easy to use and was able to get multiple companies to give me quotes on the job I needed.
Reviewed March 1, 2021
This was an easy process. I liked it. INstaller got back to us right away, and viola! We got our carpet. Easy-peasy... I almost never write reviews, but I wrote this one, so I will make it short. Took me longer to write a review than to order.
Reviewed March 1, 2021
Excellent job and service. Team is very skilled and executed the job on time. Lucy is very responsive and ensures that teams are scheduled optimally. She listens to her customer and provides honest and sincere guidance. Price is reasonable compared to competition and very clear from the start.
Reviewed Feb. 28, 2021
I place order for replacing Bathroom Vanity and give my Credit card. Company told your credit card will charged after job well done. They cheated. They charged my card, but never show up. So work was not done. When I asked for refund, they agree to 50%. Great way to make money to do nothing.
Hi Vadim, We're sorry to hear you had this experience with a pro. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed Feb. 27, 2021
I was quickly matched with an excellent local professional that was efficient, professional, and performed exceptional work. I would absolutely recommend Home Advisor for finding local professionals for future home projects. Home advisor made the process of searching for a contractor simple and easy. I felt comfortable using a recommended company because I had as able to read reviews. This significantly impacted my decision to hire the company I chose.
Reviewed Feb. 27, 2021
Broken ignitor. Replaced it and furnace is running. Even told me what to look for if something else would happen. Showed up before the time appointment. Owner texted and kept in communication. Told me the time the repair person would show up.
Reviewed Feb. 27, 2021
I am very satisfied with your service, I asked for several service requests, only one company call me back and they call almost immediately and I am very happy they did, the service was done the next day, they are aware of how to do the best job without unnecessary expenses.
Reviewed Feb. 27, 2021
Home Advisor helped me find great people for my project! I'm so thankful I found the help I so needed! This made a difficult project much easier and less stressful for me. Just enter your info and quality providers will be in touch.
Reviewed Feb. 27, 2021
Took out old tub, replaced with shower with built in seat and glass surround on two sides, with knee wall. Also replaced old sink with customer provided sink, faucet and vanity. It took longer than expected since the shower with a built in seat had to be ordered and the glass walls had to be ordered after the shower bed was installed, due to having a corner to the walls, needing exact measurements.
Reviewed Feb. 27, 2021
I was contacted by a pro within minutes of submitting my request. The locksmith that contacted me charged less than the fixed price quote I was initially given. Glad I chose comparison shop on my own otherwise I would have spent a little more money.
Reviewed Feb. 26, 2021
We will be using Home Advisor again for any referrals of companies we might need again in the future. The system works and we found a great company right away, Pro-Tech Roofing Contractor is amazing and completed the job professionally.
Reviewed Feb. 25, 2021
I was very happy with Home Advisor. I put out an email that we needed a boiler repair (we had no heat / hot water). Within 5 minutes we had 2 calls from companies that were able to help. Simple and quick!
Reviewed Feb. 25, 2021
Home Advisor recommended me 3 very good companies and they all called me right away to discuss options. I went with the best rated company and I’m glad I did. He was in the area and came right away. I am very happy with his work, with the time spent on the job and with the price.
Reviewed Feb. 25, 2021
My only real complaint was the cost. Since I had no estimates I cannot honestly say if it was out of line. They did advise me of the cost before starting, The job took 1/2 hour and cost about $400.00 with no warranty or guarantee based on the age of the pipe. But they were professionals, arrived on time, and took the time to explain what they had to do.
Reviewed Feb. 25, 2021
Replace existing ductwork and insulate attic. Excellent communication skills, cleaned up as they worked, focused, informed me of what they were doing every step of the way, helped me to move things to facilitate their work. I will certainly refer them to other who are interested in getting this work done in their homes.
Reviewed Feb. 25, 2021
I needed a service provider for Replacement of 5’x3’ arched window glass. Very happy with service and outcome. Home Advisor was easy to use and I quickly received responses from several contractors even though it was in the evening after regular business hours.
Reviewed Feb. 23, 2021
Some of your companies on here are very shady and unethical. One HVAC company tried to tell me I needed a whole new furnace (it is 5 years old) and then they proceeded to tell me that I needed parts that the HVAC company I did hire said were shiny and new and didn't need to be replaced. I guess they thought they were dealing with a dummy. It makes me leery about who your contractors are and how vested they are with Home Advisor. You need to screen out the bad ones who are just trying to take advantage of homeowners!
Hi Shelley, Thank you for reaching out and we are sorry to hear you had anything but a positive experience with this pro. We absolutely do screen our pros and you can find more information about that process here: https://www.homeadvisor.com/screening/. We take these matters seriously and we are here to help. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. Please reach out to the Customer Solutions Team at 866-786-8474 or at emailus@homeadvisor.com and we will be happy to look into your situation and have someone contact you as soon as possible. -HASupport
Reviewed Feb. 23, 2021
Pricing was fair and only did the work I needed. The repair did not take long and he works in the area and he said I could call anytime if I had any issues with my ac/heating. And yes I would refer a friend.
Reviewed Feb. 22, 2021
Curtis ** resolved my immediate electrical issues after he listened to all my concerns. He started work right away and he was warm, caring and very professional. He recommended additional services and I will be contacting him in the near future.
Reviewed Feb. 22, 2021
I wasn't sure who to contact for such a project (bathroom door repair/replacement) and found Home Advisor not only helpful in identifying an appropriate craftsman for such a job, but one who was cost effective as well. Thanks Home Advisor. Keep up the good work!
Reviewed Feb. 22, 2021
I hired Bruce from Metropolitan Windows to blow-in insulation into my house. He was very knowledgeable and his prices were great. He came at the time promised and worked in extremely cold weather. He didn't leave a mess and did a fine job. Go with Bruce if you want to insulate your home.
Carol P
Reviewed Feb. 21, 2021
We had more than 3000 sq ft of existing concrete replaced with ORCO paves. Also had about 800 sq ft of grass replaced with artificial turf. J & J guided us with the design and carried out the plan perfectly. Most impressive was the care they took in the preparation of the ground before laying the pavers. High quality work and high quality materials.
Reviewed Feb. 21, 2021
Installed a dedicated circuit for my washer in the laundry room, which included labor and supplies. Both men were professional, quick, cleaned up the area, all business completed within 1 hour, PLUS, they contacted me on a MONDAY a.m., and were in my home and at work within 1 hour- and I was satisfied and delighted 100%- WOW, what a relief.
Reviewed Feb. 20, 2021
Great service. Couldn't be happier with how promptly everything was done. I would highly recommend this service to everyone who needs work done on their homes. I got tired of using friends of friends who either didn't show up or ran over cost.
Reviewed Feb. 20, 2021
Contacted HomeAdvisor Tuesday to find a plumber, they arranged an appointment for Saturday morning. Thirty minutes before the indicated time, the actual plumber called to inform us that he had to cancel the appointment because he had other jobs scheduled. And, of course, Home Advisor claimed no responsibility and took no action to correct the situation.
Hi Bill, We're sorry to hear you had this experience with a pro, we encourage our pros to honor their appointment times. Please feel free to submit your feedback to them here: https://www.homeadvisor.com/write-a-review/ and we would be happy to help you connect with a different pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out or call Customer Care at 877-699-4736. –HASupport
Reviewed Feb. 20, 2021
We needed some work done on a property we purchased. Mobile home needed to be removed and driveway gravel laid. We had good follow up from HomeAdvisor. Someone contacted us to make sure we had received a call or email back.
Reviewed Feb. 20, 2021
They were on time as I was told. Did a great job. Cleaned up after the job was done. Very easy to get information about the job. Rewired the system. Checked the inverter that it was working correctly. A job well done.
Reviewed Feb. 19, 2021
Great experience, would definitely recommend. I’ve been looking for someone for months to install a dishwasher and hardwire it. It’s an old house and people only want to work with an appliance they can plug in. Nate hardwired our appliance like we requested.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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