HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 6 Reviews 636 - 836
    Verified purchase
    Staff

    Reviewed Aug. 6, 2021

    Tree had been struck by lightning and needed an evaluation and plan of care. I wanted to save the tree if at all possible. Everything was done in a professional manner from start to finish. I am extremely satisfied and they were able to save the tree.

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    Verified purchase
    StaffEase of Use

    Reviewed Aug. 5, 2021

    Easy to use. Made the process of locating a professional very easy. The comments made our decision to chose this company very easy. Would recommend this service to anyone who needed to hire someone for their home project. Can’t say enough about this service.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 5, 2021

    Fast and professional service. Dan came when promised and called in advance of his arrival time. A tree trunk fell and broke a rotary sprinkler. New one was installed. Also, replaced two sprinkler heads. The system now works great once again. Dan came when promised. He also did a sprinkler tune up.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 5, 2021

    I initially contacted HomeAdvisor for wood stove installers. Don replied promptly and on the preview inspection he determined a new wood stove was not needed. He showed me how to preheat the chimney to avoid back draft, Saved me several thousand dollars. Additionally the inspection charge was quite reasonable.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 5, 2021

    Got 2 calls immediately. Good Experience. I didn't know anyone to do this work, so the advice from Angi was very helpful. They didn't interfere with anything during the process but they were relentless in seeking follow-up reviews.

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    Verified purchase
    TechStaffRates

    Reviewed Aug. 4, 2021

    Very satisfied with Maltese Contracting and the work they did to my home. Tom and his crew were considerate and truly considered the best interests of my family home. I felt like the attention to detail taken was as if they were working on their own home.

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    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 4, 2021

    Very happy with his work. I said monthly because I am having him back but not in a month. We'll wait and see how our "lawn" goes but it's mostly weeds, not a true grass lawn. Much harder work to clean up.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 3, 2021

    Mr ** is a very good man. I will have no problem calling him again. I also will have no problem giving his name and number to neighbors or friends or family members in need of some help. It's hard to find good folks that are experienced and what they do. That's why it was so good have a person like Mr ** come and do the job right the first time.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Aug. 2, 2021

    John was fabulous! Very friendly, knew what he was doing, worked hard, great customer service, and was educational as well. I Highly recommend him for your job! He was able to come the same day, called when he was on his way, and was very prompt.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2021

    Keith did a wonderful job regravelling my driveway this morning. Very reasonable, really nice guy. No wait time. Excellent communications. I will absolutely use him again in the future. Don’t hesitate to give him a call. I give him the highest recommendation!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 1, 2021

    Great service. Professional installation. They gave me a fair quote. They responded to all my calls and text messages on time. They showed up when they said they would. Quality work with quality equipment. Would use again. Family owned and operated. Lemay did an awesome job!!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed July 30, 2021

    Our kitchen drain was clogged and my usual plumber was unavailable. Contacted HomeAdvisor and 2 companies respond within minutes, both very highly rated. I selected the first to respond. Pricing was very reasonable, technician was professional and polite, service was completed quickly.

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    Verified purchase
    PriceStaff

    Reviewed July 30, 2021

    Home Advisor really helped us out to find the best team for the job and comparing reviews and cost of estimates! Will be using this service again! I believe I don’t think we would have found the quality of service had we tried any other way of finding a good reputable company to do the job.

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    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed July 30, 2021

    I was locked out of my house due to a broken spring on my garage door. Home Advisor found GaragePros KC, LLC, in my city. Justin from Garage Pros called me, came right away, and had me in my house with an hour and a half. I felt so much better than going through random names on Google.

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    Verified purchase
    TechStaffEase of Use

    Reviewed July 29, 2021

    The combination of Home Advisor and Angi is not seamless or intuitive. For example, clicking on Write a review got me nowhere. I do like assistance choosing a contractor who vetted by multiple people, which is the only reason I would ever use this app again.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed July 28, 2021

    He was on time and very professional. The doors were done correctly and are beautiful. I would hire the company again without and reservation. Peter is just a nice guy and can do carpenter work, along with other problems we could find. He was extremely honest and professional.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 28, 2021

    Trouble with my garbage disposal. They were able to promptly show and fix to the problem. Knowledgeable, polite and efficient in their work. Good pricing when compared to other businesses. I will call again if I need repairs for appliances.

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    Verified purchase
    Staff

    Reviewed July 28, 2021

    Two trees were removed from my rear yard. Premier Tree Service did an excellent job. They removed two trees on Monday July 26, 2021 and removed the stump from the large tree on Tuesday. July 27th. They cleaned the yard upon completion of the removal. The crew was very professional and I would highly recommend this company.

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    Verified purchase
    StaffTimeliness

    Reviewed July 27, 2021

    This is the 3rd time I’ve used HomeAdvisor. Each time I’ve received same day service for what I considered emergencies. Workers were friendly and succeeded in completing projects in less than one day. HomeAdvisor makes finding a good repairman relatively easy got those of us that don’t know who to contact in a home emergency.

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    Verified purchase
    Staff

    Reviewed July 27, 2021

    HomeAdvisor helped me contact who I needed to get in touch with. Thank you for putting me in contact with the proper people. Peachstate Pumpers were awesome to us and did a wonderful job when we contacted them. Thank you HomeAdvisor for linking us with them.

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    Verified purchase
    Staff

    Reviewed July 27, 2021

    I've used HomeAdvisor for a couple of projects and they've been fantastic. The companies who contact me have been top-notch. After my divorce, this service was recommended to me by a friend so that I could take care of some needed projects. It's my first stop when looking for help now!

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    Verified purchase
    PriceStaffRatesHonesty & Transparency

    Reviewed July 26, 2021

    Cyclone Septic was great. Honest and fair in the rates they charge. They will go above and beyond what you expect. I wish there were more companies like them. I was amazed to find them on Home Advisor but so glad I did.

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    Verified purchase
    Staff

    Reviewed July 26, 2021

    About 7 outside trim areas that needed to be replaced or repaired. Great job. They were courteous, professional and did a wonderful job and cleaned up well after.

    Areas around 5 windows needed repaired or replaced and a couple of trim areas on the front of house needed some major repair.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed July 26, 2021

    See above. Also did some odd and things for me about my house. They are going replace two sets of doors and replace a floor for me at a later date. They were on time or if something came up they called and notified me. Very kind. Wake me through each section that was done. Would recommend them.

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 25, 2021

    Kaseem was professional and courteous. Came to the job site 30 minutes early. Completed the job for my house and then gave a courtesy pressure wash to my neighbor. I would recommend to others. Also you get quite a bit for what you pay for.

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    Verified purchase
    Staff

    Reviewed July 24, 2021

    Everything that I've experienced was great from start to finish! I would highly recommend them to anyone who needs help at finding great companies and reliable help, I am definitely coming back and working with them again!

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    Verified purchase
    PriceStaffRates

    Reviewed July 23, 2021

    I received an initial solar proposal and pest control. The person recommended as a handyman had a ridiculously high price. He quoted $600 per day. I don’t pay that much to the most highly trained and qualified professionals in some of the most demanding professions.

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    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed July 23, 2021

    Recommended us to Taylor made construction LLC. Who was fast to respond gave accurate estimates, came to do the job when they said they would. They were friendly and seemed experienced and knowledgeable in their skills. Also gave good advice and suggestions on maintenance we hired them to regularly come out to maintain our pool. Glad Angi's lost suggested them.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 23, 2021

    My HomeAdvisor experience was good and I received names of companies to do the job very quickly. The only problem was once I notified them to discontinue emails they did not stop. I don't want to be contacted by them anymore until I contact them with another problem.

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    Verified purchase
    PriceMaintenanceStaffTimeliness

    Reviewed July 21, 2021

    Guided me to very professional people who thoroughly explained the situation and made the appropriate repairs. The leak was spotted yesterday but became worse today. They came by and diagnosed the problem and made the repairs on the same day. Really happy with the costs and work. Will definitely use them again for future repairs. Highly recommend them to anyone.

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    Verified purchase
    Customer ServicePriceTimeliness

    Reviewed July 21, 2021

    Warning red light on Sunny Boy inverter came on--DC not getting converted to AC SDG&E Meter. Ended up being a fuse in the breaker between inverter and meter. Without Solar electricity over a week--tech came within days rather than weeks like other solar repair company quoted, and their initial service call fee was almost half that of the other company. We are very happy and will use this company in the future.

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    Verified purchase

    Reviewed July 20, 2021

    Great job, stairs look and perform great. Should last the life of the house. Would hire Twisted Steel again. All work was custom fabricated. Powder coating the steel added the finishing touch. Owner installed wooden handrails softened the overall look.

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    Verified purchase
    Customer ServiceCoveragePriceEase of Use

    Reviewed July 20, 2021

    Francy's Pool repairs anything swimming pool related. Fixes it right the first time. He was on time and communicates readily via text and phone calls. I have used Francy's Pools twice this year for two different swimming pool issues. Parts' fees were fair and labor cost well worth his expertise and quality. He left the projects clean and neatly configured.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed July 19, 2021

    Good response and follow up but responsive contractors were hard to find. I don't blame Home Advisor as contractors in my area are very busy. Further, few made any effort to contact me. I expressed concerns to HA and they followed up with the contractors.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed July 19, 2021

    Very accommodating with scheduling. Upfront with cost estimate. Workers very nice, fast, & efficient. Able to remove junk in less than an hour, even though there was more to be removed than originally planned. Thoroughly explained what charges would be with additional junk to be removed.

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    Verified purchase
    Billing

    Reviewed July 18, 2021

    I was very pleased with the work done in the time spent on the job and how they cleaned up after they were finished. Even disposed of the old toilet. Were very thoughtful even saying they would wear masks while doing the work if that was my wish and I would certainly want them to do any project in the future. Bill

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    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & App

    Reviewed July 17, 2021

    Worked great, had problems getting companies to call me back. But when I used the app, I had a Pro call me within a couple hours. Only problem I have, is the Pro was the 4th on the list in my project details and the app would not bring them up to select as my Pro. It only would offer top 2 or 3. Need to have a way to select as the Pro from the project details area or offer up more than the first 3 options as who to choose as your pro. I had to go through the internet and find them there leave the review. Overall great experience and cost less than I thought it would. Thank you.

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    Verified purchase
    Coverage

    Reviewed July 17, 2021

    Install fiberglass insulation over existing insulation to a depth of 18 inches in the attic to cover bare spots in the attic. Elevation sealed all ducting, did a energy audit on the residence, placed insulation dams, then blew in the required depth of insulation.

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    Verified purchase
    Customer ServiceTechPricePunctuality & Speed

    Reviewed July 16, 2021

    Very quick response time from vendors. Literally within 30 minutes (2) had already reached out to me and we’re able to get scheduled to come look at my project. Both vendors came out and and provided very fair quotes. Literally within a few dollars of each other.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed July 16, 2021

    Angi was able to help me quickly locate an excellent electrician in Reid **. He was very prompt, knowledgeable, patient and professional. He was also very reasonably priced. He did a great job, and we will be hiring him again for future projects. Thank you!

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    Verified purchase
    Punctuality & SpeedStaffFollow-ThroughHonesty & Transparency

    Reviewed July 16, 2021

    Home Advisor recommends very professional people who give a quick estimate, show up on time, with materials needed. Finish the project as promised, clean up debris. I have used Home Advisor for many projects and they always recommended people who were skilled and honest.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed July 16, 2021

    Home Advisor helped me find a company without the hassle of contacting each individual contractor. I received a follow up call to explain what I was looking for, and was matched with a company near me, right away! I will use again for my other housing projects.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed July 16, 2021

    Had the best guy to do the work, honest, fair, reliable, cleaned up afterwards. Just a pure pleasure. He had the knowledge to resolve the issues. Did what he said he would do. What an excellent pro! Exceeded my expectations.

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    Verified purchase
    Staff

    Reviewed July 15, 2021

    I made contact with a proper and professional supplier through Home Advisor, so I am well satisfied. There was some confusion as to where I was in the beginning of the computer process, but that may have been due to my being a first-time user.

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    Verified purchase
    Staff

    Reviewed July 15, 2021

    Very professional. Got me in contact with a great company to get my project completed. Felt very confident in the company recommended by Home Advisor. Would highly recommend other people to use this service to find a reputable company for their projects.

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    Verified purchase
    Staff

    Reviewed July 15, 2021

    A large portion of a very large oak tree came down during a storm leaving the rest of the tree in a severely damaged state. J Evergreen came in, cleaned up what had fallen and took it away and also removed the rest of the existing tree and took that away. The cleanup was so professional that it was hard to find any evidence that they were even there.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed July 15, 2021

    Jill was willing to explain pricing, was willing to work with me. Other one was lower but no call back after 2 connections. J R and Jill listen and are very professional and friendly in their business. They asked if I was satisfied with their work, yes I am,

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRatesValueHonesty & Transparency

    Reviewed July 14, 2021

    If you have a project you must call Forever Green Landscaping and Construction. We wanted a privacy fence and got several estimates. Forever Green Landscaping and Construction gave the best estimate. Mike and his crew have so much experience and suggested things that did not occur to us but which we love. They put in our beautiful privacy fence and built an elevated curved patio with a lower matching curved walkway. They did so much extra work on our hardscape, grading and fixing it for drainage and landscaping, and in the end their estimate was exactly the cost of our project. We are so in love with the quality and value they put into our project, we are over the moon happy with the whole project. We have gained so much usable, beautiful space and all the information and suggestions for planting just shows how thoughtful Forever Green Landscaping and Construction was in making sure that we are happy.

    We are already saving for our next project and we won't call anyone except Mike and the crew at Forever Green landscaping and Construction. If you need any landscaping work, get the very best value and quality of craftsmanship by calling Forever Green Landscaping and Construction. The response time was fast, estimate was exactly the cost,the time line was right on target, the value for price was amazing and the quality of work was five star. We love everything about this project, from start to finish and we very highly recommend Mike and his crew at Forever Green Landscaping and Construction. We were in no way compensated for this review, we just want to make sure an honest review for the job done is available for others and that experience people stay available. Thank you so much FGLC and Mike and all the gentleman who worked on this project.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedMaintenance

    Reviewed July 14, 2021

    I received several quotes. This made my decision easy and quick as the job needed to be completed quickly as the sale of the residence depended on passing inspection. In the inspection we discovered the main sewer line was of an ancient material called Orangeburg. The company recommended by you that I chose found that the line was also broken in several places. They were able to be on site and do the work the folly day and they returned the landscaping to its original condition.

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    Verified purchase
    TechPunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed July 14, 2021

    Loaded a job request after I was ghosted nine Google referenced contractor and was contacted right away, contractor was at my home 3 hrs later, work started next day. I was so impressed with Home Advisor that I have already recommended this service to another friend with a broken appliance, great experience.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 14, 2021

    I like dealing with Home Advisor, they have good Pros most of the time. My only problem is once you request a quote for something they drowned you in emails for every other service possible. Otherwise, I would use them again.

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    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed July 13, 2021

    It was easy to locate qualified professionals. Quick response time. I received a call within 20 minutes of submission. Provider was able to get to me within 2 days. Appreciated that website gave options for multiple quotes, 2 of the three did reach out. Would recommend to others for repairs needed in home.

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    Customer ServiceTechSales & MarketingPriceTransparency

    Reviewed July 13, 2021

    I booked a job through HomeAdvisor 2 months ago (see my prior review as to how that went, short answer: "meh.") However, after signing up for the project and opting out of any email updates not specific to companies quoting this project, my spam on the associated email account has blown up. Insane amounts of spam delivered in pictures with no links to unsubscribe. And I know it's directly related to my HomeAdvisor interactions because they all make key-word references to my H.A. request. The service they provide is lacking. Now it's become a complete hack show after they sold my email address to hack vendors. I will *never* use their service again - too much fall-out, not enough service.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Todd, Thank you for bringing this to our attention. We're so sorry to hear that you're receiving unwanted emails. We do not sell your contact information to any third parties, and are happy to look into this for you. We can also make sure that you are unsubscribed from any emails that are not related to your project requests. Please send your contact info to emailus@homeadvisor.com so we can locate you in our system and follow up. -HASupport

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed July 12, 2021

    Great experience. We got our mess cleaned up in 30 minutes on the same day he called me back. He was very professional and efficient. We will definitely recommend this company! Didn’t have to do any negotiating. He was reliable and did the job in a very timely manner.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2021

    Home Advisor is quick & carries a lot of weight and expertise. I trust and value their home improvement companies. They took the work out of hours of phone calls and searches. Nothing more to be said. Simple as that.

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    Verified purchase
    TechPriceStaffRates

    Reviewed July 11, 2021

    Mark was great and willing to negotiate with me. Would highly recommend. HomeAdvisor helped in finding Mark, He specializes in debris removal outside and inside. I believe. He came out right away and assess the damage of the recent storm and was willing to negotiate a price.

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    Verified purchase
    Tech

    Reviewed July 9, 2021

    Replacement of front exterior door and storm door, and replacement of door jamb and hardware. The Company contacted me on a Tuesday and job was completed on Friday. Contractor notified me of progress and sent photos of the completed project.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed July 9, 2021

    Very efficient, professional, and accommodating. They arrived on time, and finished with some very high quality work!! There were no surprises, and offered some significant discounts. The gutter materials are of very high quality, as is the workmanship. I highly recommend them!!

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    Verified purchase
    Staff

    Reviewed July 8, 2021

    Took away old mattress and box springs. Also old log rack. Was on time and eager to help. Wants to expand his private business. Good guy! Did all of the work himself. I would recommend him to anyone who needs stuff removed.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 8, 2021

    Mr. **, business SUMA, was very knowledgeable, quick, courteous and fair pricing. Have no problem with using his business again. With HomeAdvisor power by Angi, I received 3 free estimates calls, right away. I was able to schedule the estimates, on the same. Both came on time and date scheduled.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 8, 2021

    Quick response from businesses, good follow up from Home Advisor representative and the company recommended was great! This is the 2nd or 3rd time using Home Advisor and so far, results have been useful and legitimate. We will definitely use this service again!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedMaintenanceStaffResolutionTimeliness

    Reviewed July 6, 2021

    Was looking to have someone come out and fix our gas range quickly. I put a few pieces of info into the HomeAdvisor site and had a professional call me within minutes. He came and fixed the issue on the same day and for much less than previous quote.

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    Verified purchase
    StaffRates

    Reviewed July 3, 2021

    Found the company on Angi/HomeAdvisor; very satisfied with the process and the work they provided. Previous high ratings influenced my choice, The whole experience was easy, professional, and painless. I highly recommend this company, Asbestos Experts, and dealing with Shannon, who made everything a breeze.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed July 3, 2021

    I was happy (but may be based slightly on luck) that I was paired right away with a good service provider. He contacted me directly by phone. Home Advisor doesn't always work out this well for me but given this was a smaller project is was quite useful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2021

    Wonderful experience with Offord construction. Clear communication from first contact to end of job. Laid flooring in timely manner. Very professional, installer very knowledgeable about the flooring. Was on time, kept his word and got the job done. Plan to hire his company again for another job.

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    Verified purchase
    Staff

    Reviewed July 2, 2021

    I felt this was a great way to get help when your unfamiliar with an area. My project was a gift for my daughter who lives in a different state. It was simple to navigate and I lucked out with a great person to do the job.

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    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedRates

    Reviewed July 2, 2021

    Provided quick, targeted access to verified vendors. On site Estimates and communications went very well. Vendors were all qualified. Received first contacts minutes after submitting request. I did not use ditr unseen, firm Price feature because on site review was needed to discuss options.

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    Verified purchase
    TechPriceStaffRates

    Reviewed July 1, 2021

    Though 3 or 4 vendors showed interest, only one vendor actually corresponded and provided a quote. I did go with that vendor and they were fantastic. But I was unimpressed with the lack of follow-through by all the other vendors. I had hoped for more options, so sought quotes elsewhere also. So the vendor was great but I expected more options than just one interested company from HomeAdvisor.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for your valuable feedback. While we're happy that you were able to find a pro to help with your project, we're sorry to hear that you didn't have more of a response with your initial request. If you ever need additional pros, you can search through our full directory, or you can call our Customer Care team at 866-786-8474. We'll be happy to search and message any additional available pros. -HASupport

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffTimeliness

    Reviewed June 30, 2021

    The Company they referred me to (NORSE Heating and Cooling) was professional and affordable. They fixed my problem the same day. I called several local companies and was told they were scheduled out until the middle of July. I would recommend Home Advisor Powered by Angi to anyone needing timely professional service.

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    Verified purchase
    Staff

    Reviewed June 30, 2021

    Very handy and convenient to use. I have used them for a couple of projects - tree removal and AC and furnace replacement. I highly recommend them. I will continue to use them as I need to as these few experiences have been good. Thank you, thank you, thank you.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 28, 2021

    I needed an Organizer, counted 4 only 1 responded!! Communication with the one was fabulous. Not the least expensive but, they respond & maintained open comm. & was very accommodating when I had to change my date... twice! Definitely recommend & definitely would rehire Rogers Organizers.

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    Verified purchase

    Reviewed June 27, 2021

    Existing garage door opener was removed and replaced by a new garage garage door opener. Also, rollers on existing garage door were replaced. A general garage door tune-up was also done. Springs were inspected and cables were moved higher into their correct location.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed June 27, 2021

    Technician did a great job. They contacted me promptly and completed the job quickly. The price seems a little high but I didn’t compare their prices with anyone else. Very nice people. The technician explained the details of his job thoroughly to me.

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    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed June 27, 2021

    Service was excellent. Acquisition of provider was quick. Would recommend this service again and will likely hire the contractor again. It was apparent that the business owner was successful and knowledgeable.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 26, 2021

    The first request to HA, they selected the pro and scheduled the appt. They rescheduled 2 times with little notice after I took off to be available. The third time, they just cancelled the whole project. I resubmitted the request a few days later and worked directly with one of the Pros they provided (DNA Glass Works) and they got the job done quickly.

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    Response from HomeAdvisor (Powered by Angi)

    Thank you for bringing this to our attention. We're very sorry to hear that your initial experience with our service was anything less than positive. If you prefer to work directly with one of our service professionals, you can select the "Show Me My Pros" option and this will bypass the Book Now screen. You can also reach out to our Customer Care team at 866-786-8474 and we'll be happy to provide you with a list of available pros. -HASupport

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    Staff

    Reviewed June 25, 2021

    Unique Bath Design was the first and last company I had to search for, they were terrific and were the top recommended by Home Advisor. Home Advisor and Unique Bath Design worked well together to meet our needs at a very satisfactory level.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed June 25, 2021

    I was hesitant to sign up for HomeAdvisor due to all the negative reviews. I decided to see for myself and paid a 300 fee for leads. Still I was hit with a 1000 statement. When we were explain the program from our rep, they failed to mention even if we do not call or speak to the customer, we still get charge. That was not communicated, decided to call in and dispute but they did not accommodate the request even though that was not express. I disconnect my account and got hit with a 1,000 fee for a service I never used nor made a single dollar for.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for bringing this concern to our attention. We're very sorry to hear that your experience with our service has been anything but positive. All lead fees are covered in the voicelog you accepted during your onboarding. We're happy to address any questions or concerns you may have. You can reach our Customer Care team at 877-947-3639 or send your contact info to emailus@homeadvisor.com so we can follow up. -HASupport

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    TechStaff

    Reviewed June 25, 2021

    Home Advisor has helped me in the past with finding a someone to put on a new roof, and I am very happy with Great Pacific Contractors who did our roof! I would definitely recommend home advisor as well as Great Pacific Contractors.

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    Customer ServiceTechStaff

    Reviewed June 25, 2021

    I would use Home Advisor again to find a new service person. My problem is that I have now received multiple calls and almost daily emails. I would like it to be more of a one and done thing, other than writing a review of the service provider. Thanks.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for your valuable feedback. We're sorry your experience was anything less than positive and apologize for any inconvenience. If you would prefer to search without receiving calls and emails regarding your project you can browse our directory. If you select "Browse Pro Directory" under "Homeowner Services" at the bottom of the homepage, you can then search by category. You can then request a quote from selected pros or call them directly. If you have any additional questions or concerns you can reach our Customer Care teams at 866-786-8474. -HASupport

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    Staff

    Reviewed June 25, 2021

    Removal of old landscape rock, laying barrier and placing fresh river rock around a large pool area. Juan convinced me that the rock would look great and it does. His team was very efficient and did excellent work. Highly recommend Juan and his team for yard and landscape projects.

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    PriceRates

    Reviewed June 24, 2021

    Fair price for clean windows and very personable man. I would hire him again. Cleaned inside and out and all of the tracks at a very fair price. Have not had windows cleaned before and I have been debating to do so now. I will hire him again to do jobs that I need.

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    TechMaintenance

    Reviewed June 24, 2021

    Assisted in selection of Wi Fi cameras, installed and monitored the cameras. Also required interaction with the camera manufactures to resolve connectivity challenges with the wifi server. They worked even on the weekend. When there was defective battery, they changed it out. They will be my go to vendor for all our security camera needs, and we are contracting with them to maintain the system.

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    Customer ServicePunctuality & SpeedFollow-Through

    Reviewed June 24, 2021

    I was very pleased with the fast response I received even though it was on the weekend that I put in the request. I had two responses but only one followed through. Essex Paving. Justin filled in the cracks and also cleaned the driveway before applying the seal coat.

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    Customer ServiceTechPriceMaintenanceStaffRatesTimeliness

    Reviewed June 24, 2021

    My tenant let me know that her bathroom sink and shower were not draining on a Wednesday evening. I called our usual plumber first thing on Thursday morning and was told that they were unavailable until the following Wednesday. I used the HomeAdvisor website and had a repair person at the site that same day. They fixed the problem for the agreed upon price. They were professional and polite. This was a helpful, worthwhile service.

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    Price

    Reviewed June 24, 2021

    This app came through and saved me a lot on a potentially expensive job. I love the fact that this app gives you a list of pros and then I decide which one to go with Not necessarily the cheapest but the one with better quality. Thanks!

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    Staff

    Reviewed June 24, 2021

    I was more than satisfied with the quality, the responsiveness and service and they even had to put up with my harassing neighbors!! Even though they ran into issues, they still delivered on time with amazing work. Ben is truly a perfectionist and takes pride in his work. Also the guys are HOT!!!

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    TechPunctuality & SpeedStaff

    Reviewed June 24, 2021

    Recommended a reputable contractor that attempted to troubleshoot issues online. And when that wasn't enough, they sent out a trained technician to identify and solve the problems. He worked quickly and efficiently and answered all my questions.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed June 23, 2021

    Removing items from basement. Almost everything needed to go. Expressed preference for some items to be recycled or given to charity. Ask vendor to look at the basement ahead of time and discuss over the phone later on. (This was helpful since I could not be there until later, so work could start almost upon my arrival. Otherwise it might not have been done during my stay.) Team members had good discretion regarding items to throw out, and several times checked with me first - and I'm very glad that they prevented me from throwing out some items I would have wanted to keep.

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    Customer ServiceTechStaff

    Reviewed June 23, 2021

    Home Advisor did provide me with the name of the service provider who did the work, but out of all the providers they listed, only two responded, and the others I either was never able to get in touch with or never responded to my query. The service provider I used was excellent, but the search was very frustrating and I did not find Home Advisor particularly helpful with it.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for your valuable feedback. We do encourage our service professionals to reach out as quickly as possible, and we're sorry that this was not your experience. If you ever have trouble getting in touch with our pros you can call our Customer Care team to send a message, or find additional local pros. You're also welcome to browse our pro directory for additional pros. You can reach us at 866-786-8474 or send your contact info to emailus@homeadvisor.com so we can follow up. -HASupport

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    Punctuality & Speed

    Reviewed June 23, 2021

    The group we choose were more than we expected. They explained to us that our deck because of its age was no longer safe. We did have to wait a little while for the work to start because of where we were on the Q, plus some bad bad weather.

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    Staff

    Reviewed June 22, 2021

    Had 12" blown in insulation above my 2 car garage. No insulation since the house was built in 2007. Expect reduced heat build up from high temps & no insulation. Temp has gotten up to 105° in the garage. The reduced heat build up should help keep the rest of the house cooler.

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    TechStaff

    Reviewed June 22, 2021

    We Had electricians contacting me within fifteen minutes after submitting a need for electrical work. Mr. Electric was the right company for the job. They were professional and timely. Would definitely recommend Home Advisor again to seek out a contractor.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffRates

    Reviewed June 22, 2021

    I was looking for someone to deliver and install mulch. A Google search gave me several options with 800 numbers and when I called all of them (3), they were all to Home Advisor. Finally I gave my project information to Home Advisor and they gave me 4 pro referrals. I called all 4. Two (2) did not provide the service I wanted. One (1) did not return my calls. I did speak with one (1) landscaper and we engaged in text dialog about the project for a couple of weeks, including his availability and price. When I confirmed the quote and asked for a scheduled date, he stopped responding all together. When I asked him for the courtesy of a response whether he could do the job or not, nothing. The landscaper is Hector's Landscaping in Euless, TX.

    When I tried to write a review for Hector on Home Advisor, because I did not hire the pro, Home Advisor sends my review to the pro (Hector) but does not publish it on their website. What good is that? I did not hire him because he "ghosted" me when it came time to commit to the job. Texting was his request, not mine. Beware of Home Advisor using different phone numbers on search engines to drive business their way. Their vetting of pros is apparently not satisfactory in all cases.

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    Reviewed June 22, 2021

    Did a great job! Dan was very communicative and easy to work with. He thought of ways to improve the project and save us money. He went to a lot of effort to try to get our supplies within a reasonable time.

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    Customer ServicePunctuality & Speed

    Reviewed June 22, 2021

    I received 3-4 calls regarding the job. However, although I was very impressed with the company we hired. The other companies called days later and 1 company showed up and never gave me an estimate. I felt the response time for some of those businesses was too slow.

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    Staff

    Reviewed June 21, 2021

    We had our trees treated for insects and Infections with spray on the foliage and root saturation to help them recover from stress and wilting. The larger tree was bored and injected directly into the interior system for maximum potency of chemicals and nutrients. Also our shrubs were treated and fertilized.

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    Customer ServiceCoverageTech

    Reviewed June 21, 2021

    Very happy with this online service. I would recommend this service to my family and friends. While I got only 1 response from several service providers Anthony of Techside Solutions fixed my computer issues and the project was a success.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed June 21, 2021

    Home Advisor contacted prospective painters quickly and followed up on job satisfaction. The response from the painters was within hours and setting dates to obtain estimates simple. I have used Home Advisor in the past and will do so in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 20, 2021

    Signed up for 3 estimates and only 1 showed up. Thats is who we ended up doing business with. There was no followup from Home Advisor afterwards. The person we did use responded very quickly and was professional. I would use the service again but wish we could have had more than 1 option to use.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for your valuable feedback. We're sorry to hear that your experience wasn't more positive. If you ever need to hear from additional pros, you can always browse our "Pro Directory" or you can call our Customer Care team at 866-786-8474 and we'll be happy to see what other local pros are available. -HASupport

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    Staff

    Reviewed June 19, 2021

    They have never steered me wrong. I have taken Home Advisor's recommendations before and it has always resulted in a positive experience. I have used them for recommendations on several projects at my house and I will continue to use them going forward.

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    TechStaff

    Reviewed June 19, 2021

    Home advisor worked well with my needs. Everything went smoothly, very satisfied with the process and result! Have used Home advisor before and will again. I was provided with ample options and contractors to choose from. Also gives me a sense of confidence knowing that Home Advisor is standing with me through the whole process!

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    TechOnline & App

    Reviewed June 19, 2021

    I was grateful for finding a great contractor. However, your web site is too cumbersome. Page after page of additional information required to be filled out before getting to the contractors. I want to look at reviews and select the ones that I want to bid the job. I do not like shotgun blasts going out to all contractors.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for your valuable feedback. We're happy to hear you were able to find a contactor that was able to help, but we do apologize for any inconvenience. If you would like to search without filling out the request form, scroll to the bottom of the site. Under the "Homeowner Services" tab, you can select "Browse Pro Directory". You can then select your service and browse the reviews. You can also reach our Customer Care team at 866-786-8474 for additional assistance. -HASupport

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    Customer ServicePunctuality & SpeedMaintenanceStaffRates

    Reviewed June 17, 2021

    I had a broken spring on my garage door and was given great options for use. A top rated company called me immediately and we set up an appointment. I was also contacted by Home Advisor to see if I needed assistance with getting things booked. I'm very happy and will use them again as this is an easy way to get good companies.

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    Punctuality & SpeedStaff

    Reviewed June 16, 2021

    Home Advisor matched a professional to the job we posted very quickly. The job was done quickly and we were pleased with the results. We have used home advisor for previous home repair jobs and will continue to do so.

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    Customer ServiceStaff

    Reviewed June 16, 2021

    They were diligent in helping me find a company to work on my dishwasher. The company they send my request to was very professional and kept their word to be here on time assigned. You have excellent customer friendly communication.

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    TechPunctuality & SpeedStaff

    Reviewed June 16, 2021

    Gallegos Welding is an outstanding place to do business with. Fast, fair, frank, and friendly. They installed my carport in less than a day. They are a family business and are genuinely good people to have do any job for you. Extremely hardworking group of human beings.

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    PriceRates

    Reviewed June 15, 2021

    I loved the guys and their work. Good job at a fair price. They were on time and finished when they said they would. And explained everything they did. It was a very smooth transaction at all steps along the way and I will definitely use them again.

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    TechPriceStaffRates

    Reviewed June 15, 2021

    Home Advisor worked great at easily connecting us with a local and helpful plumber. Project done in less than 24 hours with no stress! Would highly recommend again and know where to go next time we need a contractor. The price quote was helpful and contractors reaching out to us made the experience much less cumbersome.

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    Customer ServicePricePunctuality & SpeedTransparency

    Reviewed June 12, 2021

    I posted for getting my driveway seal coated. I had a call from 2 bidders within one hour of posting. In another hour I had an in-person job cost and explanation. I accepted. The job was started about 4 hours later. It was completed in less than one hour.

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    TechPricePunctuality & SpeedStaff

    Reviewed June 12, 2021

    I had a fantastic experience with Home Advisor and will use you again. Your service is fast, the contractors are responsive and low pressure, and the cost of the project was fair. I can't think of anything you could do differently.

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    MaintenanceStaffResolutionTimeliness

    Reviewed June 12, 2021

    Connected me to Friendly Plumbing. I will definitely recommend Friendly Plumbing. They were precise, very friendly, it seemed like a friend was helping me and not a someone that was applying service. They took the extra mile and was able to order the pump on the same day and fix the issue.

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    TechPunctuality & Speed

    Reviewed June 12, 2021

    Pleased with this service. I would highly recommend using this site if you're looking for a project to do in your home... They were very prompt and connected me with a contractor as I requested... The project turned out wonderful and exceeded my expectations...

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    CoverageTechPunctuality & SpeedStaff

    Reviewed June 11, 2021

    We needed to have our hallway floor repaired as two planks were drifting apart from one another causing a large gap. It was impossible to find anyone in our area who was willing to take on this project. Once I used Home Advisor, I was immediately contacted by this contractor. He came out and was on time, looked at the problem, explained to us how he would repair it, and gave us an estimate. Four days later, he was back at the house, on time again, to repair our floor. He did an excellent job! Very professional, great craftsmanship, and hard workers.

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    Staff

    Reviewed June 11, 2021

    This is my second time I got my project done through HomeAdvisor, is very easy, you get multiple options, makes my life easier. Definitely will come back for more! And also, definitely recommend home advisor to my family and friends.

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    CoverageMaintenance

    Reviewed June 11, 2021

    AC Unit coils leaking using old cooling fluid. Unit was approximately 15 years old. Decided to replace the system. Compared like air condition air condition system to determine the best unit for your home. Reviewed Consumer Reports magazine to determine best system for your home.

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    TechStaffFollow-Through

    Reviewed June 10, 2021

    HomeAdvisor followed through to make sure I had the information and contractors I requested. Everything went well. I had an excellent contractor do the work. Very satisfied so far. Will recommend to friends and family. And I will use again. Thank you.

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    Customer ServicePriceRates

    Reviewed June 10, 2021

    The online process was very simple and to the point. The quotes started coming in almost immediately. It was one stop shopping for services. The ability to see the ratings and reviews from other companies at once was also a welcomed bonus. It sure beats the old way of "calling around."

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    TechPriceRatesHonesty & Transparency

    Reviewed June 9, 2021

    Homeadvisor is my go to when I need to get my projects done. I have used homeadvisor twice thus far and both contractors that I've hired were honest, reliable, and fair with prices. I would use homeadvsior again and also recommend it to friends and family.

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    Reviewed June 8, 2021

    I have used HomeAdvisor many times but this time the website kept sending me to ANGI? Have they merged with Angie's list? Finally got a few companies to choose from. Work completed and very satisfied. Will try again for other jobs.

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    TechStaff

    Reviewed June 8, 2021

    All was good. Had great experience. The agent that helped me was friendly. Provide necessary information to complete task. The contractor she recommended did a great job.. I would recommend Home Advisor for future jobs needed to complete. With no one getting newspapers any more Home Advisor is an asset.

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    Staff

    Reviewed June 8, 2021

    We live in an area where some services are difficult to find. We tried to find someone who could pour a concrete or lay asphalt for an extension on a driveway - no one was available or were unaffordable. This service helped us find an alternative gravel driveway. Thank you.

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    Profile pic of the author.
    Alexander increased rating by 1 star.
    TechPriceStaffTransparency
    After a positive interaction with HomeAdvisor (Powered by Angi), Alexander increased their star rating.

    Reviewed June 7, 2021

    Updated on 06/15/2021: I previously gave Home Advisor a negative review, however we came to an understanding since then and have agreed to a settlement. For that I give them credit. However I will do my own shopping for contractors in the future. Thanks.

    Original Review: Read the fine print before you let them, Home Advisor help you with a project you are planning. They are not as they seem. The contractor they found for me made out like a bandit, dont get me wrong they were good guys I even gave them a 25.00 $ tip. I was charged 401.44 $ for a 1 hour project removing trash (household) from a storage room climate controlled storage room. Beware.

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    TechStaffEase of Use

    Reviewed June 7, 2021

    Excellent service. Good review information on contractors. I was provided with a nice reasonable number of firms to review. Very convenient website. Very user friendly. I definitely recommend the services of Home Advisor and will use them again and to all of my friends.

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    Punctuality & SpeedStaff

    Reviewed June 7, 2021

    Was looking for somebody to mow our lawn. We chose M & P Properties to mow our lawn. They are doing a very efficient job with mowing our lawn. Quick to contact also. Home Advisor was an easy service to use for our needs.

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    Customer ServicePunctuality & SpeedRates

    Reviewed June 6, 2021

    I had a great experience using the service. Went on search what I was looking for. Found a company that had a good rating. I called them. Scheduled everything. It worked out great! Quality workmanship and great outcome. I would recommend this company for all your paving needs.

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    Staff

    Reviewed June 6, 2021

    Great app with amazing professionals to choose from. I found the site to be very helpful. It provided multiple options/professionals to choose from along with reviews that showed experiences others had and their recommendations for each service. I would recommend Home Advisor/Angie to others. No difficulty with finding services needed.

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    TechStaff

    Reviewed June 5, 2021

    I used Home Advisor so I could see who was available in my area who was licensed to do the job I needed. The contractor contacted me and we managed to get everything set up that day. Stress GONE! Very happy with my experience.

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    StaffBilling

    Reviewed June 5, 2021

    Home Advisor provided options for the pest services I was looking for. I met with reps of both companies and selected the one I wanted. That company provided the pest services decided upon by me and the company rep. I was given a statement about the service rendered because I was not present at the time of the outdoor work. Billing was handled via the company rep. All went well.

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    TechPunctuality & SpeedStaff

    Reviewed June 4, 2021

    Home Advisor provided a list of capable companies for installing my gutters within 30 minutes of my inquiry. The turnaround for getting the list and the information provided allowed me to set up appointments with the firms within two days. They provided a list of five vendors of which three of the five engaged and presented proposals.

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    PriceStaffHonesty & Transparency

    Reviewed June 4, 2021

    They know their business and were very professional! Not like other crews, most of the time I barely knew they were here doing their work! Did more than what was asked for and didn't charge extra! Explained each step of the way and were honest with their evaluations! Very nice people too! Thank you!

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    Customer ServicePriceStaffTimeliness

    Reviewed June 4, 2021

    Dan was awesome! We had previously had a backup & I called an emergency service out. They charged me $1400 & were unable to open the line much. They wanted $6K to dig up & replace while line! When I declined they became rude about it and although I knew I would eventually need to do was not about to use them! Bumble Bee was first company I had come out to give me estimate. Dan was very personable & professional. He also gave us an estimate way under the previous company. They came in the very next day & did the job. They did such an outstanding job you can't even tell it was done! We are completely satisfied & would recommend Bumble Bee to anyone.

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    TechPunctuality & SpeedStaff

    Reviewed June 4, 2021

    Nice to have help finding good help for different projects. It was easy and fast to get a list of contractors skilled for the work. I hope I have good experience next time I use this service. Thanks for the help in finding workers.

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    Customer ServiceTechStaff

    Reviewed June 3, 2021

    I have had a good experience with Home Advisors. The companies that they have sent to me have been professional. I feel better getting them from here because I can read the reviews from my neighbors that I trust. Their customer service goes beyond to help get you the professional you need.

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    Customer ServicePunctuality & Speed

    Reviewed June 3, 2021

    I got a call right away from a really good Plumbing Company. Boehmer Plumbing. The application process was really easy and I was able to get a reliable company scheduled quickly. I would recommend HomeAdvisor for same or similar type home projects.

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    PricePunctuality & SpeedStaffRates

    Reviewed June 2, 2021

    I would highly recommend Eagle Gutters and Roofing. They came to help us out quickly. Chuck was very professional and pleasant. His price was very reasonable for what we needed to be done. We will definitely use eagle gutters & roofing for future work that we need done.

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    PricePunctuality & Speed

    Reviewed June 2, 2021

    Looking for recommendations for a company to install Seamless Gutters, I was struggling with which company to contact. HomeAdvisor came up in the search, so I gave them a try. It worked out very well, I had 3 recommendations all of which seemed good and all contacted me within 2 hours to schedule a meeting for a quote. I would use this service again when searching for another project.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed June 1, 2021

    Home Advisor representative from out of state, was very rude pushy! Several phone calls, setting up appointments for me that I didn't need, with their hand picked repair service, who were higher priced, and charged for a service call if I didn't have the work done with them! I found we fix it on my own, after already dismissing all of the companies they suggested as the best [they were the highest priced for a repair].

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Joseph, We're sorry to hear this. We have bubbled this up to the proper channels. We would also be happy to place you on our Do Not Call list if desired, please feel free to reach out to emailus@homeadvisor.com. -HASupport

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    Customer ServiceCoverageTechPrice

    Reviewed June 1, 2021

    I received multiple positive, willing and qualified contractors in my area in a market that is booming and people are busy. Bonded, insured. I had a couple come out and quote the job, compared quotes, called each back with questions comparing bids, chose a contractor and did the job.

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    Honesty & Transparency

    Reviewed May 31, 2021

    I was in a desperate situation, and needed honest recommendations for an emergency plumbing problem, during a holiday weekend, and you referred me to exactly the right company. It was a great experience, and I will use your referrals again.

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    Coverage

    Reviewed May 31, 2021

    Our backyard's grass was very patchy. Sod was planted in these areas and also put all around the patio. We didn't like the flowers that were planted and we had all the perennials removed. This entire area was replaced by ground cover. They put one bag of pea gravel under one of our bushes. There were flowers planted under three miniature apple trees which were removed and replaced with red mulch.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for bringing this to our attention. We're so sorry that your experience with our service was anything but positive. This is not the type of experience we would expect you to have when coming to us for help around your home and lawn. We're happy to look into this further. Please send your contact info to emailus@homeadvisor.com so we can follow up, or call 866-786-8474 to speak with our Customer Care team. -HASupport

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    Customer ServiceStaffEase of Use

    Reviewed May 31, 2021

    Great in helping my wife and I find the right company to replace our roof. Site was easy to navigate. Communication was great. They were very helpful with questions we had regarding our project. We will be using their services again in the future!

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    PriceStaffRates

    Reviewed May 31, 2021

    Beautifully done! Excellent service at a very fair price. Consistent and homered time frame. Materials met personal preferences. Very pleasant and ambitious. Finished inside framing very well. Satisfied. Excellent. Will recommend to all our friends and relatives..

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 30, 2021

    Highly recommended! Kevin and his team came and saved the day after Lowes tried to screw us over. The team was professional, FAST, and reasonably priced. If you want your job done and done right the first time, call Mid Atlantic Millwork.

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    Customer ServiceTechStaff

    Reviewed May 30, 2021

    I did find the right contractor through Home Advisor however it was a rather confusing experience. Just know that you can’t just look into what home advisor can do for you - if you put in your info to find out you will start getting phone calls. I would prefer that there was a way to decide if that’s the route to take rather than being inundated by phone calls immediately.

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    Customer Service

    Reviewed May 30, 2021

    GREAT work ethic and knowledge. Very efficient had everything on the truck that was needed even for the unexpected things that showed up. Jordan knew what to do and was prepared to get it done! Jordan is on our Will Call Again list.

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    Verified purchase

    Reviewed May 29, 2021

    Railing added to front porch, for safety to enter and exit home, wanted something that was sturdy and safe for my elderly Mother would be able to use, plus add a nice curb appeal. I am very pleased. I like.

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    TechPunctuality & SpeedStaff

    Reviewed May 29, 2021

    Excellent service. Would hire again.Very pleasant. William went into the attic and found the problem immediately, took care of it immediately. Then he came back a few days later to check on the issue. Then I hired him to spray for bugs in my yard and house.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 29, 2021

    I called ASAP Screen Repair on Friday and received a prompt answer from a very courteous person. She arranged to have craftsmen arrive on Monday. Tarryl and Mike arrived as agreed and gave us a quote. We considered the quote fair/ We asked them to begin the work re-screening our porch. They did a great job and worked efficiently until the job was done. Great guys, working professionally! We have already referred them to other families who need screen work. Richard L.

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    Customer ServiceTechSales & MarketingPrice

    Reviewed May 29, 2021

    Your personal information is not secure here, I specifically requested quotes from 2 contractors and have been answering calls all day. I had to contact HomeAdvisor to close my case but have still been getting calls. I will no longer do any contracting through HomeAdvisor. It's not worth the aggravation of unsolicited calls that will go on for days. Why have a button for whom you want to do business with if you're going to allow everyone and their brother access to this information? A very poor business practice with which I w

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Jerry, We're sorry to hear this. If you would prefer, you can also browse local pros and contact them at your leisure here: http://www.homeadvisor.com/c.html. We're also happy to place you on our Do Not Call list if you send your contact info to emailus@homeadvisor.com. -HASupport

    Verified purchase
    PricePunctuality & Speed

    Reviewed May 29, 2021

    I asked for 6 quotes and only got one in the first few days. There were a couple that showed up late to the game. There was also a company that quoted me 6 times the average bid. But I did get the right man for the job.

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    Staff

    Reviewed May 29, 2021

    The work was done on May 28, 2021 by Prado's Tree Service of Kyle, Tx. My wife and I are very pleased with the work performed and enjoyed our interactions with this business owner. For further comment, please see our review submitted on this date to HomeAdvisor. Our ability to use the Home Advisor site and their recommendations for the appropriate experts, is greatly appreciated. We will continue to use Homeowner for any future home-related needs. Thank you.

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    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesTransparencyHonesty & Transparency

    Reviewed May 28, 2021

    I have been using HomeAdvisor for years, without any problems or issues.... But, when they became "Angie's", What a pathetic joke! They send "contractors", that are inexperienced, rude, and maybe a bit more clueless than those who sent them, (Angie's). Not to mention the level of unprofessionalism, and sometimes blatant disrespect that they guys enter your property with. So far, the last 3 experiences that I've had with Angie's has been below subpar. The last 2 were downright hostile with reps from Angie's lying and misrepresenting information. They sent someone to assemble an open custom closet set. Yuri shows up and not only did he take liberty to stink up bath for 15 mins., he spent 65 mins head scratching and finally explained that installation would be a 2 person requirement. (If you look closely at attached photo, you can see Yuri in background trying to read assembly manual. Unfortunately, Yuri barely speaks/reads english!)

    Zigman (another handyman co.), sent 1 guy that had done closet assembly and he did job, without head scratching. We called and texted Yuri. He did not respond nor did he return to continue installation. (Between the time that we waited for Yuri to come back, I made the mistake of contacting Angie's again to schedule TV mounting). After thinking about it I realized that I could get local help with that and called someone that I had used before. Ben charged me $125.00 to mount TV. Angie's wanted $266.96. I cancelled within the allotted time and requested refund - Angie's stated that they would charge $15.00 cancel fee.

    After 2 weeks I called Angie's and explained what happened and they agreed to issue refund on both charges. 3 weeks later - no refund. I filed dispute with credit card and Angie's sends a bunch of non-explanation papers to cc and re-charges my card. I called them again, they agreed again to issue refunds, and then sent email claiming that they could not issue because I had filed a dispute. While looking through papers they sent to cc company, I noticed that they paid Yuri $156 of the $425.95. No wonder he couldn't assemble a closet. A professional who knows the amount of work required would not commit at such a low rate. Is anybody new to this??? I will take Angie's/HomeAdvisor to small claims if I have to.

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    Customer Service

    Reviewed May 27, 2021

    I was recommended to this site and very happy I was. Found someone to do the job within 1 day and they completed work within 4 days of my request. The company had great communication with me and always made sure that I was informed and asked before doing the next move.

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    PriceStaffEase of Use

    Reviewed May 27, 2021

    The site was easy to use and I had three quotes in under an hour. The business I chose was TOP NOTCH!! I couldn't be happier with the level of service. Steve was thorough, professional and answered all my questions. He took me around my new condo highlighting areas of concern and explained options. I highly recommend their services.

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    Customer ServiceTechPunctuality & Speed

    Reviewed May 27, 2021

    My glass frameless shower door is heavy and the hinges needed to be repaired. It was done promptly, neatly and professionally. I am very pleased with the results and highly recommend this company. I was given 2 companies and received a phone call right away from the first on the list. They came out within 2 hours and returned shortly to do the job.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed May 26, 2021

    HomeAdvisor is great. Everything I requested was very prompt, almost instant. Which is great, but also slightly annoying because I started an online application for yard work but then stopped it because I decided that I wanted to speak to someone. The over the phone representative was excellent. But even though I didn’t complete the online application, I began receiving emails about discounts almost every 2 to 5 minutes for the next hour. And the entire time I was scheduling lawn care with HomeAdvisor over the phone. So, all I’m saying is that HomeAdvisor online, get your stuff together and don’t be so annoying. But, other than all of that noise, HomeAdvisor is excellent.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed May 26, 2021

    Home Advisor guys are doing excellent job. They called very promptly to start scheduling companies to come out and do estimates. Their customer service over the phone is excellent. They also did a follow up to make sure the work was actually done and I found a contractor. They were very good about giving me a contact person and phone number in case I get any issues.

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed May 25, 2021

    HomeAdvisor powered by Angie, Is a fraudulent company. I called for a free quote on my Sprinkler for a repair. I was told by a customer service that when a pro come you can decide if you want to go ahead or not. There is not going to be a charged. I was told that l have to put a credit card on file before they can scheduled me. After, The pro came and gave an free quote. I called customer services that l am going to discuss it with my hubby and call back.

    I also told them not to charged my card until l decided. She connected to someone and explain what happened. She said, I am going to charge 50% off $488.10 for no services done. She must be crazy. I will have American Express to deal with them. Please Do NOT CALL THIS COMPANY. They are fraud. Never give your credit card to them to hold an appointment for a pro to come to your house. It is a way to take your money without your authorization. I WILL NEVER CALL Home Advisor powered by Angie AGAIN!!!!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Rachel, We are so sorry to hear about your experience. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Staff

    Reviewed May 25, 2021

    The technician did a thorough diagnosis and got to the root of the problem. Present explained the issue to me and offered options. He executed the options and gave me suggestions for future considerations. He was very professional. I would recommend him and Beacon to anyone needing this kind of work.

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    Customer ServicePriceStaffFollow-Through

    Reviewed May 25, 2021

    Used Roger Byam for multiple projects to include: Roof repair. Structural damage both on my foundation and main beam repair. Kitchen cabinet repairs. Installation of exterior door. Related exterior and interior water damage: ceiling, interior trim, shingle replacement and threshold repair and replacement. Rogers work was timely, well prepared and excellent daily clean up. Which allowed us to stay in our house, with minimal disruption. Cost was fair and communication and follow through excellent. Highly Recommended.

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    TechPunctuality & Speed

    Reviewed May 24, 2021

    Tried to sign up with HomeAdvisor with the pay account, but I don't believe it ever went through. Happy with linking me up with the contractor though. May try again later, but will wait to verify that things continue to work well with Ken.

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    Verified purchase
    Staff

    Reviewed May 24, 2021

    I was concerned about my home I had tested for Radon several years ago and wanted mitigation specialists. I was put in touch with someone right away and the install was done. We were 100% pleased with the work by Georgia Healthy Homes and the stellar people who did the work!

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    Customer ServiceTechRates

    Reviewed May 24, 2021

    Overall experience with HomeAdvisor was very good in that I found a great contractor. The HomeAdvisor website was just a bit confusing a couple of times when navigating thru the questions. And while I appreciate their interest, I would be fine if they had a few less follow-up e-mails and phone calls.

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    PriceStaff

    Reviewed May 23, 2021

    Use Home Advisor to get some quotes on some electrical issues I had at my home. Out of that I got four or five bids and then I hired someone and it worked out great. If a person was needing some bids on certain things this site would probably be one I would go to.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 23, 2021

    My septic system failed. I knew this was coming however was not expecting it when it happened. Home Advisor help me find Cyr Home Services and they did a great job. The project took about 4 weeks to complete due to getting permits surveys done and Scheduling an electrician.

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    Verified purchase
    Staff

    Reviewed May 22, 2021

    I'm very pleased with the service. I would highly recommend Johnson Tree Service to anyone. The job was done on time and on budget. John and his crew were very polite and considerate of my neighbors. After the felling was done, they made sure that every was meticulously clean. I would highly recommend them.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed May 22, 2021

    I had a burst water heater on Sunday night. My wife entered the information into the Home Advisor app and we had a call from a great contractor in less than an hour. The contractor was at my home the next morning and I had hot water again for a shower by 11am.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 21, 2021

    It was a very pleasant experience. Quick response and good companies responded. I am happy. I will recommend them to anybody. They are very good source to get access to reliable and professional repair service companies. They respond very quickly when the client calls and always refer good repair firms.

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    Customer ServiceRefunds & Payouts

    Reviewed May 21, 2021

    We had serious issues with our accounts. We went back and forth with them for a week. Everyone pointed fingers at each other. We were told several times that management will not get on the phone and speak with us and after a week of arguing they told us that the only way to get our money back would be to get a lawyer and subpoena their records. Horrible customer service!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Jennifer, Thank you for bringing this to our attention. We're sorry to hear you've had anything but positive experiences with our service. Your feedback is greatly appreciated. We would be happy to look into your situation and have someone contact you as soon as possible, if you help us locate your account by sending the contact info that is on the account to emailus@homeadvisor.com. -HASupport

    Verified purchase

    Reviewed May 21, 2021

    Cut grass and was a good even cut. The weeds were wacked out and cut especially around the house and the pathways. He had all the tools to perform his appointed task without lacking anything. Andrew's task were all accomplished in a timely manner.

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    TechPunctuality & SpeedStaff

    Reviewed May 20, 2021

    Home Advisor was very quick and found many contractors to choose from! I was quite pleased with the people I contacted and all of the contractors were eager to work! I would highly recommend using Home Advisor as I didn’t know where to begin looking!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 20, 2021

    Mace ** from Toss it Out gave very clear information about what to expect. His quick response on a quote was very helpful! And pricing was very fair. Appreciate HomeAdvisor's help in getting me quick responses. The process was made so much easier.

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    Verified purchase
    Maintenance

    Reviewed May 20, 2021

    Just purchased an older home..As Is. It is a fixer upper. There were several sockets not working. The issues were located both inside and outside of the house and were affecting random electrical sockets and light switches. We spent time looking for the GFC in the garage to reset the faulty issues.

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    Customer ServiceStaff

    Reviewed May 19, 2021

    Very helpful in finding multiple concrete people within my area immediately. Contact information and description of work was provided as well as address. Received immediate call back from 3 companies and one company gave estimate right away over phone after providing some general information.

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    Staff

    Reviewed May 19, 2021

    We love Home Advisor. We haven’t done reviews until now but everyone we got has been excellent. Uxbridge tree. Plumber from Oxford MA came last week. Excellent service from all. We are looking for a survey for property lines to put up a privacy fence.

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    Verified purchase
    Staff

    Reviewed May 19, 2021

    I used Home Advisor for the first time several years ago when I need a new roof. They listed several companies and I chose one that I was very pleased. So when I needed someone to handle a small electrical problem, I went to Home Advisor. So, I have good experience with Home Advisor.

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    Staff

    Reviewed May 19, 2021

    Provided excellent and timely work in appraising property and the value of the home to be purchased. Above and beyond assistance with protocols, information, and insights into the condominium purchase. I would highly recommend Elliot ** as a got to Real Estate Professional.

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    Customer ServicePriceStaffRates

    Reviewed May 19, 2021

    Home Advisor has consolidated Angie’s List. The primary issue with Home Advisor is they charge you for a service at a very high rate without an on site estimate. Consequently, the repairman doesn’t even see what precisely needs to be done. I had a plumber charge an extra $100 in addition to the initial fee paid to Home Advisor. The last straw for me was when the wall specialist charged $100 + parts because I didn’t have any drywall & he had to go to Lowe's (3 miles round trip) to buy the materials. Communication is very poor with automated responses. The drywall person had the totally wrong information from Home Advisor about the size of the wall to replaced. Furthermore, if you're fortunate enough to speak to a live person they tend to be dumb as stumps. Avoid Home Advisor unless you don’t care about being charged exorbitant rates & getting ripped off.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Thank you for your valuable feedback. We're sorry to hear that your experience with our Book Now services has been anything but positive. This is not the type of experience we would expect you to have when coming to us for help around your home. While the Book Now feature is one option, you can also select "Show Me My Pros" from the pricing page. You can also still use Angi the way you had always used Angie's List. Once you sign into the site, you can search and browse as you had done previously. We're happy to address any additional concerns and answer any questions. You can reach our Customer Care team at 888-811-2644. -HASupport

    Verified purchase
    Staff

    Reviewed May 18, 2021

    Home Advisor is a great service. The company they sent me was excellent. I would use home advisor in the future as well as highly recommend WB lightning rod company. Anyone thinking of installing lightning rods should not hesitate to use WB. This is a life saving service. The absolute most professional company I have ever dealt with.

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    Verified purchase

    Reviewed May 17, 2021

    Everything turned out great! The gentleman was very nice! I would recommend in anytime. My next project you will definitely have my business! I needed a shade reinstalled into the concrete above and the job was great! Thank you so very much!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 17, 2021

    Finding good handyman that is fast at responding and has clear communication is sometimes a challenge. It was good to know I could use Home advisor for reliable recommendation. Zelaya responded quickly using both email and phone. For each project there was clear how to and pricing communication.

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    PriceStaff

    Reviewed May 16, 2021

    Three companies reached out to me almost immediately after I submitted my request. I chose a company based on my interaction with the employee and the cost of the estimate. HomeAdvisor provided me with confidence that the company was legit. I had a very good experience.

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    Customer ServiceStaffBilling

    Reviewed May 15, 2021

    Exceptional service and very detailed. Bill did a great job. I personally will recommend Bill to my friends and family. They are friendly and great customer service. He did all that he said he will inspect and went beyond too.

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed May 15, 2021

    Contracted HomeAdvisor to paint ceilings at my home. "Contractor" show up with no supplies to paint. We provided the ceiling paint... No rollers, brushes, drop cloths... We offer our supplies to the painter to use. Took the painter through the project, contracted to paint ceilings only (we purchased 5 gallons of ceiling paint). 30 minutes into a 6 hour job, he was paint all of the walls in the master bathroom and bedroom... What!! Yes, ceiling paint on my newly painted bathroom and bedroom walls... Not coverings on my furniture or fixtures. Had to purchase more paint for the ceiling and for the walls (bathroom and bedroom). This was just the beginning of the nightmare...

    More paint, a second visit needed to be scheduled... Work not completed (skipped two ceilings entirely) and left paint all over the house, tile floor covered with paint, carpets covered in paint, walls, brick, light fixtures, bedding, shelves, tables, new curtains, countertops, yes paint everywhere. Again, we had purchase the paint as required. We provided rollers, brushes, tray and drop cloths (because he showed up with nothing). I have now been fighting with home advisor for months. I have filled out all the claims forms, sent 45+ photos and have called at least 15 times. Same promise, "We are working on this and will have Customer Service call you back in 24 hours." Not one returned call from Home Advisor to resolve. I have never written a bad review on a site and I hate that I have had to do this, but I have had it with the lack of customer services from Home Advisor. Maybe my review will get their attention and I will get a call back. Thank you.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Katie, Thank you for reaching out and we are sorry to hear you had anything but a positive experience. We have forwarded your request to the proper channels and a rep will be following up to assist you. If there is any other assistance we can offer in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase

    Reviewed May 15, 2021

    Got several recommended companies which contacted me and I chose one. We set a time but they got in touch and said they could do the job sooner. The job is done and I don't have to worry about the weekend.

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    Customer ServicePriceStaffRates

    Reviewed May 14, 2021

    Very pleased with Home Advisor putting me in touch with professional, qualified, & fair services for the projects I required. Fred Lepley plumbing had great customer service, fair pricing & completed the project on time. Home Advisor made my day.

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    Sales & MarketingPriceStaffRates

    Reviewed May 13, 2021

    Excellent service. Professional, hard working staff and reasonably priced. Very happy with new water system. There was no pressure to purchase new equipment. If your pump was good they didnt try to see you a new one. If your electrical is not up to handling the system, they give you a recommendation but will work with what you have when possible. All around great service.

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    Punctuality & Speed

    Reviewed May 13, 2021

    The electrical panel replacement repair done by Tucker Hill Air, Plumbing & Electric was awesome. They recognized the danger in our situation, shut down our electricity, made repairs quickly and saved our day (and most likely our home)! Thank you.

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    Customer ServiceCoverageStaff

    Reviewed May 13, 2021

    Universal Blinds and Shutters fix my existing blinds with professionalism and is for a nominal amount of money. I would recommend them to anyone. He come from Boynton Beach area and I’m in Boca Raton Palm Beach County. Mike arrived on time and was a pleasant attitude.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 13, 2021

    Did an online search for a local asphalt driveway sealing company on this site. Hired the company recommended...Asphalt Solutions, and they were great! The owner was prompt, courteous and professional. He and his crew texted me prior to showing up, performed their task, inspected their work and made sure that me, the homeowner was satisfied with their work, and told me to call should there be any need to address after the sealant cured. Good job!!

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    Staff

    Reviewed May 13, 2021

    I hired a few from Advisor and most worked out. It appears that Advisor has merged with Angie's list, but both Home Advisor and Angie's have their own websites. Which makes it very confusing to the consumer.

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    CoverageTechPricePunctuality & SpeedMaintenanceStaff

    Reviewed May 13, 2021

    HomeAdvisor services provided a excellent professional that repaired/replaced our chimney cover & cap. The repair technician preformed quality work at a reasonable cost and completed on scheduled. I would use this company again and highly recommend to others. The contractor even went as far to replace weather damage wood chimney panels the PVC panels that will last far longer than wood.

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    Customer ServiceTechStaffTimeliness

    Reviewed May 12, 2021

    The original company we hired only half finished the job when his equipment broke down. We needed someone to finish the job. I went to Home Advisor and they gave me three vendors in my area and I got a call that same day. He came out within two days and finished the job. This is my first experience with home advisor and I am very pleased.

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    PriceStaffRatesTimeliness

    Reviewed May 12, 2021

    A five star recommendation was accurate. Made it easy for me to get a same day estimate and next day job completed perfectly. They exceeded my expectations. On time, fair prices, excellent workmanship, clean, friendly and proud of their work. My neighbors told us how nice the driveway now looks. Great home improvement.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 11, 2021

    The job was bid through Homeadvisor. I received real professionals, however, only one of them responded to the job. Fibercat was reasonable, prompt and professional. It was easy to describe the job on the site and get responses. Made it easy to get a specific home project done.

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    Customer ServiceStaff

    Reviewed May 11, 2021

    Sent me two sources for the needed work and followed up to ensure I had achieved my project goal. I will use HomeAdvisor in the future for projects I cannot handle on my own. Using Home Advisor pays off in time saved and finding the proper pro to do the work.

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    Customer ServicePunctuality & SpeedStaffResolution

    Reviewed May 11, 2021

    They were professional and extremely quick would strongly recommend them to everyone. Once I went on to Home Advisor website and filled out the questions, I received a call from John at conservative energy within mins. We discussed my problem and agreed to meet in the morning. He arrived as arranged and address the issue and resolved it within a few short hours. Very please with the response and his workmanship.

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    Staff

    Reviewed May 10, 2021

    I was satisfied with the ease of locating a licensed master plumber with many positive reviews and has been vetted by Home Advisor. The service was very helpful. Rick ** was very easy to work with because he was a good communicator, was on time, and did his work efficiently.

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    Customer ServiceStaff

    Reviewed May 10, 2021

    Very responsive and very pleased with the service provided. Nice and personable. Gives me a call when he is on his way and I don't need to be there when the service is provided. He does a very professional job.

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    TechPriceStaffRates

    Reviewed May 8, 2021

    This company was outstanding. Their price was reasonable and their work was impeccable. They were very respectful and went above and beyond with my yard. They installed turf in my backyard and completely transformed it from a dry desert area to somewhere safe and comfortable for my kids to play!

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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