HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 66 Reviews 12636 - 12836
    Verified purchase

    Reviewed July 4, 2017

    Recommended great pro to clean our pool to get the home ready for sale. The pro recommended did not harass us or try and sell us something we didn't need. Pro did an outstanding job and we will most likely keep the service going until the home sells.

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    Verified purchase

    Reviewed July 4, 2017

    I've been very pleased with the recommendations I've been getting from Home Advisor. We have found very reliable companies since using HA. The companies are really seeing the benefit of being listed with HA and I have really appreciated the honest reviews here. I now go to Home Advisor FIRST when I need to find a contractor!

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    Verified purchase

    Reviewed July 4, 2017

    HomeAdvisor submitted two business in my area that made Sunday emergency HVAC repairs. I chose the best reviewed and they were at my home in 30 minutes and did excellent work. I liked the way HomeAdvisor contacted them on my behalf. We will be starting a home remodel in a nearby town soon and I hope HomeAdvisor can make that project easier.

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    Verified purchase
    Staff

    Reviewed July 4, 2017

    Easily accessible online, and also easy to reach by phone. Each associate, whom I spoke with, was very professional and genuinely helpful. I would recommend HomeAdvisor to any home owner, contractor, or property manager. HomeAdvisor's contact with respective qualified contractors is invaluable.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 4, 2017

    Installed 3 head mini split ductless AC system. Punctual, informative, responsive service. When minor initial problem arose, Craig and worker promptly responded and quickly resolved. So far; thrilled with ease and efficiency of system. Will definitely recommend Craig ** for heating / AC.

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    Verified purchase
    Customer Service

    Reviewed July 4, 2017

    I was happy with the job that was done. The problem with HomeAdvisor, was getting people out to the house to provide an estimate, It was impossible to compare quotes. I had also tried to get someone to evaluate my well problem. I only received a call back from someone who diagnosed over the phone. I ended picking a name out of the phonebook. The idea is very good. I like reading reviews before calling so I would have an idea what to expect.

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    Verified purchase
    Price

    Reviewed July 4, 2017

    I recently had a problem with the A/C at my second home. As on previous occasions, I consulted HomeAdvisor. I immediately put out an alert for help and within minutes I had information on three contractors that could help. I called one who was able to do a service call the following day -- a Saturday. Although the work was not completed until Monday, I was satisfied with the work done -- at a reasonable price and without any attempt to add services or parts I did not need. HomeAdvisor is truly responsive with competent contractors. I would recommend them to anybody.

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    Verified purchase
    Staff

    Reviewed July 4, 2017

    Excellent referral. I was looking for a steam carpet cleaning company and after reading reviews and information about Just Junk It, Yukon, OK, I decided to hire them. That was a great decision, as both my husband and I are extremely happy with the company and the service we received today, 7/03/2017.

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    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed July 4, 2017

    Getting my carpet cleaned - I looked up the list and chose a service with a good rating and made the appointment. And the work was scheduled online and completed as agreed upon. No fuss. Very convenient and accurate. This is why I would use HomeAdvisor for my next service needs.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 3, 2017

    We did new cabinets & breakfast bar including granite counters, microwave, sink, & faucet. It took at 9 days for the project. The workers always showed up, if running late we always got a call. The owner Steve Clarke took the time to make sure things were running smoothly. A lot of things were corrected that were done improperly by the original builder! Very pleased with the outcome. Highly recommend!!!

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    Verified purchase

    Reviewed July 3, 2017

    This website provided me the best help for every type of service needed for my home renovations. I hired G2 Electric and their service was immediate and amazing. I will always refer to this website when in need of a licensed and trustworthy contractor. HomeAdvisor is a GREAT resource!

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    Verified purchase
    Installation & SetupContract & TermsStaff

    Reviewed July 3, 2017

    Crawl space remediation - Sedona was very professional and transparent (no hidden costs). Rather than trying to sell me a gold-plated solution, they were willing to go with the minimum needed and do further remediation later if conditions warranted. Installer was very knowledgeable and courteous, and showed me all the work that was done. I also liked the electronic paperwork, including "before" photos and contract.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 3, 2017

    I was called quickly and Home Advisor was awesome! I had mulled over this project ( Water Softener) and searched for a good local company and Home Advisor made it simple. I was amazed to get immediate response from several companies and the work was done without a hitch.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 3, 2017

    Well pump replacement: Home advisor gave me two local businesses that were able to do this job. Both called me within a few minutes of placing my search. The company I hired did an excellent job and the repair was completed quickly at a competitive rate. Home advisor made this much easier than in the past. This was a great experience.

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    Verified purchase
    Customer ServicePrice

    Reviewed July 3, 2017

    HVAC. Easy. First time user. Everything went well. Reputable contractor showed up from out of my area and was very professional and was located by HomeAdvisor. I would say things could not have gone better. Professional work at a fair price and good communication throughout the process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 3, 2017

    HomeAdvisor quickly gave me a few companies to use for the block wall repair in the backyard. I went with one of the companies. The company was quick to respond and the project went off without a hitch. HomeAdvisor followed up with me to see how the project went and how the company used performed. They really oversee what jobs are done and the quality of jobs. I have now used HomeAdvisor for 3 projects in a very short time and it was a great experience; they made it easy.

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    Verified purchase
    Customer Service

    Reviewed July 3, 2017

    Had a good experience. 3 companies called me within an hour once posted my issue that my A/C unit stopped working through the night. All-American plumbing came out to service the unit before lunch and fixed it. Great to have this kind of service on a hot day.

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    Verified purchase

    Reviewed July 3, 2017

    The HomeAdvisor website worked wonderfully. Help in describing the problem. Came up with several providers. All within hours. Superb! I could not be more pleased. Will definitely use again as needed. I appreciate the reviews. They help in selecting someone to help (plumbing).

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 3, 2017

    I was very surprised by the response time of the vendors. I had 2 professional to respond within the first hour! The first professional to respond was the one I chose and they completed the job (plumbing - drain clog) within 2 hours. Happy Customer! I'll be using the service again.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 3, 2017

    Got information on contractors for mold removal. All contractors followed up quickly and quoted in a timely fashion. The contractor we went with was very good and HomeAdvisor followed up with me to make sure the contractors on the site were following through with the quote.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 3, 2017

    MAJOR tree trimming. Plan ahead! Take down lines and protect yard. Clean up as you go. These guys did a good job! Multiple trips to the recycle center and hard work. Prompt return calls and good communication. I stayed around all day to make sure utility companies removed and reattached lines as quickly as possible.

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    Verified purchase
    Staff

    Reviewed July 3, 2017

    When my ice maker started leaking water all over the floor, I tried to fix it myself, but wasn't able to. I originally called the service department of a well known department store - they told me they couldn't have a service person out for a week and a half! So, I went through HomeAdvisor for the first time. An excellent repair person was referred - he was professional, extremely knowledgeable, and friendly. HomeAdvisor is a great resource for finding excellent service people.

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    Verified purchase

    Reviewed July 3, 2017

    Was not sure about HomeAdvisor, but it's always so overwhelming finding a good recommendation for a service provider. I had the contractor at my house 45 min. later on a Sunday night at no extra charge for a 200.00 repair. Amazing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 3, 2017

    Outstanding, knowledgeable, dependable, quick to respond, solved the problem before they got started. I will be calling them again if I need my garage door fixed or serviced. Here we go. The door runs and operates better than it has ever ran. Nice and quiet.

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    Verified purchase
    Staff

    Reviewed July 3, 2017

    He came in and did an accurate measurement and design my closet to my specification. Turned out perfect. The installer came. He was very courteous and helpful and listened to what I wanted and showed me how to get the most usable space out of my closet.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 3, 2017

    Very pleasant experience. He was completely ready to please the customer. I appreciate his timely manner in getting to me and getting the work done same day. It was 4th of July weekend, I was surprised he even answered his phone. My regular well man told me they would not be back till Wednesday and he didn't know anyone he could recommend. Thank you all again. You have a great service.

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    Verified purchase

    Reviewed July 3, 2017

    I was pleasantly surprise how smoothly the process (website and query for plumbing services) using the HomeAdvisor tool was. I had 2 replies in timely manner within the first hour. Glad I used the website and to find there was no fee for the referral service.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 3, 2017

    I used HomeAdvisor to get my rental property ready for the new owner. They were a great resource for my projects I needed done quickly. They even followed up to see if I needed any other assistance with other projects. I would definitely recommend them.

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    Price

    Reviewed July 2, 2017

    Do not use this company. If you get a "lead" you pay an average of $20 per lead (& so do the multiple others that get the same lead). It doesn't matter if you get the job or if someone is just playing to price shop. It was an act of congress to fire HomeAdvisor. I had to cancel my credit card to stop the charges. If you like to spend $100+ a day for useless leads then you may like this company.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Christopher, We're sorry to hear this, we do our best to provide you with tools to help you land more work. Getting an idea of prices is the first step in any buying process so we would consider that a valid opportunity to sell your business. That said, there are a number of different situations that qualify for credit and we're always happy to discuss ways to optimize your account. To speak with a rep about your old account, please call Customer Care at 877-947-3639 or reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed July 2, 2017

    Upon coming downstairs on Saturday morning, I immediately knew the AC on the lower level was not working. I called two AC repair companies and left messages. Both are highly-rated on Yelp. As of Sunday evening, I have not heard from either. By late Sunday morning, I was tired of sweating and my wife was none too pleased with my failure to get an AC repair person on the job since the AC system upstairs cannot handle such hot weather on its own. Rather than research the ratings of more AC repair businesses and making multiple phone calls, I decided to give HomeAdvisor a try.

    Some minutes later, I got a call from one of HomeAdvisor's client companies. They promised to arrive by 5:00 pm or so, earlier if possible. The technician showed up around 2:00 pm. I knew the condenser fan was not spinning. Replacing the fan motor was all that was needed. They did not charge extra for coming on a Sunday. I suppose I could have found someone a bit cheaper, but since the others never returned my calls, I really cannot substantiate that. Regardless, I am sure they would not have been much cheaper. Tomorrow the temperature will be in the 90s, slightly hotter than today. I sure feel better with the AC working again. Thanks HomeAdvisor.

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    Verified purchase
    Price

    Reviewed July 2, 2017

    HomeAdvisor made the process of inspection fast, easy, and substantially cheaper than if I had gone at it alone. I was able to compare many professionals all at once, see an average price for similar services, and contact them with ease. I highly recommend this service.

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    Verified purchase
    Price

    Reviewed July 2, 2017

    Very helpful tool in comparing and reading reviews which help compare contractors. Best part is the comparison of projects cost. It helps me budget for my projects. I will like to see website links to contractors to see photos and verify discounts.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2017

    HomeAdvisor contacted almost immediately after I entered the internet request for someone to do emergency water main repair. The people on the phone were friendly and professional. They recommended a good, qualified plumber in my area that could do the work. I will use them again for home projects.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed July 2, 2017

    The site provides everything you need to know about quality professionals. When you need to find one you can trust to get the job done within a reasonable amount of time and at a reasonable price. A good place to turn to when you need to find someone quickly.

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    Verified purchase
    Staff

    Reviewed July 2, 2017

    The company arrived as promised on two separate days only taking an hour to complete each job. This crew had the appropriate equipment in hauling away tree logs and debris (see photos). The company was professional and did an excellent job.

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    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed July 2, 2017

    The HomeAdvisor selection list enabled to choose the technical expertise need to complete the project I had at hand. When I had narrowed down the choice of service providers, I received a call immediately to set up a site visit which in my case was followed by the installation work. I have been recommending HomeAdvisor and the service provider to my friends. So, I feel that good fortune walked my way through the HomeAdvisor and the service provider.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 2, 2017

    Fast and very courteous. He was here approximately 30 minutes. Before he left he told me there is no warranty on this type of work due to the age of the pipes and the reason for the problem, which is a build up of grease.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2017

    The service itself was fine. Helped a lot. The survey at the end was missing some question options; 1) Open cell or closed cell or IDK should have a BOTH option as I had both but there's not selection for that so my answer is inaccurate. Also, no existing insulation, old insulation had to be removed. Should have an option for existing insulation was not removed. This foam essentially smashes down existing fiberglass so it didn't have to be removed, applied over it. Your service is one I will use again. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 2, 2017

    Helped me locate a professional via my phone within minutes, during a very hectic day when we were moving and needed service quickly. The service contacted me directly and was even available for rescheduling when our plans changed. I will use this service again!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2017

    I got a recommendation and it worked out great. The reviews were accurate and we were able to get a variety of projects completed. The handyman was nice and straightforward, not sales but able to be frank and honest. He guaranteed his work and said to call if anything was not just what we wanted.

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    Verified purchase
    Contract & Terms

    Reviewed July 1, 2017

    I was called by HomeAdvisor before I finished last step of process. Contractors began calling me at same time back to back. In the end it was great. I hope this was just a fluke in technology. We will continue to use this service and never return to Angie's List.

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    Verified purchase
    Customer Service

    Reviewed July 1, 2017

    Looking for ac repair (central air) - Very frustrating. I found a company I liked but had to wait to call. I closed my computer and lost the info. When I resubmitted the same information, three new companies were displayed. Now I can't find the original list. I really wanted to use someone on the original list.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Sharon, We're sorry for any inconvenience. If you had already sent a request to them, you should have received an email with the Pro's information or we can look up the info for you. If you had not sent a request to them yet, you can browse through the local pros and find them here: http://www.homeadvisor.com/c.html or call Customer Care at 877-699-4736 to speak with a project advisor who would be happy to help you find them again. You can also reach out to emailus@homeadvisor.com and a rep will follow up to assist you. -HASupport

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 1, 2017

    We are very please with our experience with Safer Home. Highly recommend Safer Home. We have been very pleased with the level of knowledge, professionalism and courtesy afforded us. Our service was prompt and complete. We're always looking to support small business and here is a perfect opportunity!

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    Verified purchase
    Punctuality & Speed

    Reviewed July 1, 2017

    I like HA, they are quick, efficient and professional. The range of home repair categories is complete and their website is easy to navigate. I use the reviews which are great and I have had good luck with using their recommended contractors.

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    Verified purchase

    Reviewed July 1, 2017

    HomeAdvisor provided the avenue for me to locate a local business with a great rating. The company we used for tile cleaning provided outstanding service. I would use Home Advisor again to help locate a vendor for our next project... Whatever that may be.

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    Verified purchase

    Reviewed July 1, 2017

    I used HomeAdvisor to get referrals for companies who had the credentials and ability to adequately inspect my roof and attic. One of the recommendations was Buckeye Inspection Services and I had a wonderful experience. HomeAdvisor also provided the appointment reminders and confirmation of services to be provided. Their software worked well and I will use them again!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 1, 2017

    This is my second time using HomeAdvisor. First was insulating my garage and adding to attic. This second time was for garage door opener. In both cases response time from providers was very fast. Work product was great. No complaints. Way easier to use than Angie's List.

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    Verified purchase

    Reviewed July 1, 2017

    The interaction was excellent and we have no issues at this time. We hired Titan and are very pleased with the service. I have also started other projects thru HomeAdvisor including sprinkler system install and fence replacement/repair. Our additional projects are also moving along exactly as planned. Total win in every aspect!

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    Verified purchase
    PriceStaff

    Reviewed June 30, 2017

    Several minor electrical projects - Worker was knowledgeable and friendly, cost of work was reasonable. Homeowner is getting up in years and is no longer comfortable getting up on a ladder. All work done today required getting on a ladder, at least a couple of steps.

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    Verified purchase

    Reviewed June 30, 2017

    I think HomeAdvisor does an excellent overall job. Whenever I've requested a service their vendors have responded to me right away. When I have hired them, I have no complaints and it is clear to me as a customer, that the vendors are very focused on what the customer writes in reviewing their work. This is good. It raises the priority of pleasing the customer in the vendors eyes.

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    Verified purchase

    Reviewed June 30, 2017

    HomeAdvisor took away the pain of having to find a contractor on my own. I was able to see reviews and cost estimates for particular projects. It was a wonderful experience that I will not forget about! I will use HomeAdvisor for my future projects.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 30, 2017

    Driveway replacement - The contractor responded quickly to my inquiry, the bid was fair and complete. When a change was requested it was handled without any issues. The work was done very well and the work crew was attentive to the needs of my family and picked up after themselves.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 30, 2017

    Dryer Vent Cleaning - Pleasant technician, clean work area - efficient. Arrived on time and phoned to be certain I was available and it was timely for the repair. Cost was $20 less than phone quote. Would recommend and will potentially use again for other home repair projects.

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    Verified purchase

    Reviewed June 30, 2017

    I had difficulty locating a tree trimming service in Lakewood, NY. The company I had used in the past was no longer in business, so HomeAdvisor was just what I needed to find this service in my area. I certainly would use them again if I had another project.

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    Verified purchase
    Price

    Reviewed June 30, 2017

    I use HomeAdvisor whenever I consider home repair/improvement needs. On some occasions, it doesn't work well, but overall, the businesses they match me with turn out to be great companies that do a wonderful job at the price you would expect to pay. I will continue to use HomeAdvisor for all future needs.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 30, 2017

    From when I entered the information on my computer, to when the job (tree trimming) was completed, was a short amount of time. The company responded promptly, was on time to all appointments, cleaned up the work site, and I was very happy with the work and cost.

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    Verified purchase

    Reviewed June 30, 2017

    I found HomeAdvisor to be very helpful in locating companies that could be the specific work I needed (removal of swing set and basketball hoop). I was given three companies in my area that could perform the specific work. Two of these companies I could click to get a quote, so I did. Both companies offered quick quotes and I chose one to do the work.

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    Verified purchase

    Reviewed June 30, 2017

    I was looking for a pest control company to schedule an appointment as soon as possible because we had a wasp infestation that was growing and an unknown problem with ants (the technician pointed it out). HomeAdvisor offered several companies for us to choose from with customer comments and recommendations included. Just what we needed and HomeAdvisor made scheduling easy! Thank you!

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    Verified purchase

    Reviewed June 30, 2017

    Weeded all gardens where grass had grown up behind my curbing, trimmed two weeping cherry trees, new cedar bark installed where it was thin and/or missing, removed 3 dead shrubs, removed sucker shoots in front tree that had been planted too shallow by another landscaper.

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    Verified purchase
    Staff

    Reviewed June 30, 2017

    Whenever I search for help on HomeAdvisor, I see options about time and readiness. If I am ready, I can have someone call to schedule within minutes. This is great! All the recommended people have done a good job.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 30, 2017

    Front Load washer repair - A Plus provided quality service and did it on time. I've included them on my "Must Use" list of service providers. Two other recommendations listed on HomeAdvisor neither showed or called. Remember to use a larger company so you don't lose a few days because of non-service from a less than professional company.

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    Verified purchase

    Reviewed June 30, 2017

    The service providers recommended by HomeAdvisor have been vetted, reviewed and evaluated so they recommend only legitimate capable people. Almost as soon as request was submitted, I began to receive responses from vendors. I will use this service again.

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    Verified purchase
    Customer Service

    Reviewed June 30, 2017

    Posted problem and had three calls from local plumbers in several hours. Hired one who came when he said, fixed the leaks and toilet and his charge was reasonable. Recommend HomeAdvisor. Second time I've used the service and have not been disappointed.

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    Verified purchase
    Customer Service

    Reviewed June 30, 2017

    The work went smoothly and contractor was fair. Without HomeAdvisor, I would not have known who to call for the roof repair job. I will use this site again when I need home repairs. I feel that I can trust it. Also, the HomeAdvisor site is very quick and easy to use.

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    Verified purchase
    Installation & SetupPrice

    Reviewed June 30, 2017

    I got two recommendations from HomeAdvisor. The first for trim work (basically carpentry) on two garage doors. Companies were 5-star, but so were the prices. Didn't use either. The recommendation for garage door installation was much better -- company work was also 5-star, price was very good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 30, 2017

    We were extremely pleased with the rapid response to our request for an estimate on the removal of several trees. Rafael worked with us since there was another project going on at the same time. He promptly jumped on ours when there was an opening in his schedule as well as ours. Great work!!!

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    Verified purchase
    PriceStaff

    Reviewed June 30, 2017

    This was a very large tree. All in One did a great job in the removal and clean up. Their cost was fair and the area was back to normal before they left. Very courteous workers. I would definitely recommend consulting with HomeAdvisor and the All in One co. They recommended.

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    Verified purchase
    Price

    Reviewed June 30, 2017

    HomeAdvisor suggested an amazing painter who beat everyone else price and the company did an amazing job in record time. For our next home improvement job I will definitely check with HomeAdvisor. After using other home repair sites for a number of years, this was by far the best experience.

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    PriceStaff

    Reviewed June 29, 2017

    Guys was an electrician he said. Had no electrical experience. He was terrible and charged me 400 for nothing. I had to hire a local electrician and have the work done all over again; so a 600$ job cost me 1,000. Do not use these people; they don't know what they are doing. He never sent me a receipt but quickly cashed my check that day.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Lillian, We're sorry to hear about the experience you had with this pro. Thank you for sharing your experience by rating and reviewing them. We're happy to address any further concerns you have about your interaction, please reach out to emailus@homeadvisor.com if you'd like a rep to follow up. -HASupport

    Verified purchase

    Reviewed June 29, 2017

    When I needed a reliable electrician, new air conditioner unit and someone to clean a drainage ditch, I checked with HomeAdvisor. This is my go to website for experienced professionals. I have recommended this site to all my friends.

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    Verified purchase
    Price

    Reviewed June 29, 2017

    All my needs were met with the contractor search. I received prices that were competitive. I received follow up phone calls and options to write and read reviews. I liked having a choice of contractors to choose from and looking at their pricing.

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    Laura increased rating by 4 stars.
    Installation & Setup
    After a positive interaction with HomeAdvisor (Powered by Angi), Laura increased their star rating on July 11, 2017.

    Updated review: July 11, 2017

    Home Advisor's support team addressed my concerns and has put me in touch with a reputable business that will rectify the problems I have experienced. I commend and thank them for taking swift and just action.

    Original Review: June 29, 2017

    They recommended a defunct company and a repeat felon...and I hired him! Needless to say Jake ** ripped me off. He painted rotten wood, installed a "roof" with holes in it, cut my wall in the wrong place, did not replace siding he promised to, etc. Now I have a copy of his 4-page list of legal offenses-- and what good does that do me? I need to hire another contractor and pay AGAIN. (See images: all of these jobs will need to be finished or redone.) Because of this site, unbeknownst to me, I let a repeat offender into my home. Horrifying. If HomeAdvisor does not vet its contractors, what is the point?? If they are going to recommend criminals, why would anyone use their site? I know better and now so do YOU.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Laura, We're sorry to hear about your experience. It looks like you were able to address and resolve this matter with a rep. We appreciate you bringing this matter to our attention, please feel free to reach out to emailus@homeadvisor.com if there is any further assistance we can offer. -HASupport

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    Customer Service

    Reviewed June 29, 2017

    I got connected almost immediately with a contractor for paving my driveway. When they gave me a tree service they actually called me to see if the service contacted me. I did not get the tree service but I was very impressed that HomeAdvisor called to check up on it. They could have left me wondering but I was able to proceed and find a different tree service.

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    Reviewed June 29, 2017

    This is the first time I have used HomeAdvisor. The information I received was accurate and the service provided was great. Having the service providers in the area listed, with the ratings, was very helpful. I will use it again in the future.

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    Staff

    Reviewed June 29, 2017

    HomeAdvisor seems to me to be the best place to find reliable help. They screen their pros and send out the best workmen for the most reasonable prices. All of my dealings with HomeAdvisor pros have been pleasant and rewarding. I will not hesitate to go to HomeAdvisor whenever I need work done around my home.

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    Staff

    Reviewed June 29, 2017

    Mobley Mowing and Maintenance - Excellent provider of service for my lawn needs that HomeAdvisor recommended. I will use them for future projects as needed. Home Advisor was very quick to react to my project needs and was equally efficient in their follow up to ensure the suggested vendors has made themselves available to me for quoting purposes.

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    Installation & Setup

    Reviewed June 29, 2017

    You gave my contact information to two companies, one of which was wonderful (Gutter Done INC) & did my removal of old gutters and installation of new. The other company, Superior Gutters LLC never contacted me. I feel Superior Gutters should be removed from your list.

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    Verified purchase

    Reviewed June 29, 2017

    Was looking for a small company to do work on our home, thing we did not have the equipment to do and was not cost effective to buy for and found someone quick and reliable to do the job on HomeAdvisor. Was very pleased!

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 29, 2017

    Great service and wonderful communication. Install crew was great and kept me updated and even stayed late to finish the job. Yard was cleaned and besides a new roof you could not tell anything had been done. I will be contacting Michael for any other work I need to have done.

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    Reviewed June 29, 2017

    I've used Home Advisor to get my house painted as well as multiple contractors to handle demolition of an ill family member's home that was destroyed by fire. It is a very useful tool to use when you are looking for help with home projects.

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    Installation & Setup

    Reviewed June 29, 2017

    No matter what project I needed help with (from installing a hot water heater to removing dead trees) HomeAdvisor had the most comprehensive way of finding me the right contractor. I couldn't be happier...especially since the service is free!!

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    Customer ServiceStaff

    Reviewed June 29, 2017

    We had a large deck replaced in a timely manner by Chris. He was very pleasant to work with, called with any questions he had, and sent us pictures with his progress since this was on a farmhouse we own in another county. We would definitely use him again for other projects in the future. It was a great experience.

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    Customer ServicePunctuality & Speed

    Reviewed June 29, 2017

    Had trouble finding a reputable electrician the old fashion way. They seem to have disappeared. HomeAdvisor really helped take the frustration and disappointment out of our search. Contacted three companies and all responded quickly. Will definitely go to HomeAdvisor for next project assistance!

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    Customer ServiceStaff

    Reviewed June 29, 2017

    Website was fast and easy to navigate, did receive call from representative asking if all went well (thought that was nice). Will be using HomeAdvisor for any other professional projects that I may have. It is very hard to find reputable professionals today and this is so easy.

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    Verified purchase

    Reviewed June 29, 2017

    HomeAdvisor is my go for all my home and household projects. I have found and hired great companies. I would recommend HomeAdvisor to everyone. Their website is easy to use and has someone for every type of project.

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    Punctuality & Speed

    Reviewed June 29, 2017

    I have found this site very helpful during my remodeling. The contractors have reached out and been prompt coming to my home and bidding the work. The web site is very user friendly. I've told other friends about it and would highly recommend them using it as well.

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    Verified purchase

    Reviewed June 29, 2017

    We were very pleased with our experience with HomeAdvisor. We live in a very rural section of Texas and finding, not to mention, having any contractor willing to do work out here is difficult. Using HomeAdvisor, I had 2 companies contact us within hours of submitting the general job specs and both were out here the very next day to give us a price quote. We have additional home improvement projects that we will be scheduled this summer and will be using HomeAdvisor again for each project.

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    Reviewed June 29, 2017

    Last year I spent weeks searching for a new landscaper and ended up having to keep suffering with the same service I had been using and unhappy with. Using your site, I had 3 companies competing for my business within hours of clicking "search." Thank you!

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    Verified purchase

    Reviewed June 29, 2017

    I realized once the company arrived that I had used them several years ago through this same process and was very happy about the services. Recommend that you note those services one has used in the past so I can recall the experience which was excellent and repeat... Love HomeAdvisor.

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    Staff

    Reviewed June 29, 2017

    Basic housecleaning. The first deep clean hit all the places that needed it. Good company and owner is very communicative and receptive to any suggestions. I will continue to use them. I compliment HomeAdvisor for their thorough background on the companies they recommend. This is the first time I used this service but I will not hesitate to use them again.

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    Verified purchase

    Reviewed June 29, 2017

    Contacted HomeAdvisor to complete multiple repairs. Successfully hired a handyman to complete multiple repairs. Also found a wonderful painter. Was not successful finding someone to remove some concrete in the yard - referred to a junk hauling service. They came out but couldn't remove it. Otherwise pretty happy with my experiences.

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    Verified purchase

    Reviewed June 29, 2017

    If HomeAdvisor.com becomes a paid service in future wouldn't surprise me. Gives helpful listing of vendors with reliable customer ratings. Helps me boil down to the right choice of vendor and no complaints with the services obtained so far. A customized listing of service providers with their customer ratings has made it lot easier to start and finish my projects so far.

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    Installation & Setup

    Reviewed June 29, 2017

    Custom Glass did a great job installing shower door and were fair in the amount they charged to do the work. HomeAdvisor reviews for this company helped me decide to use them. I appreciated being able to see that others had success with this company before I hired them.

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    Contract & Terms

    Reviewed June 29, 2017

    This site serves as a great resource to locate and hold your top contractors accountable for their work. We had nothing but a great experience and will recommend them highly! When you want the best you contract with best and brilliant minds in the industry! HomeAdvisor is both!

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    Punctuality & Speed

    Reviewed June 29, 2017

    We couldn't have hired a better roofing company in all South Florida. They gave an estimate, were on time, very friendly, cleaned up the mess, and did a fantastic job. South Florida had a week of rain which caused severe damage to homes and businesses, in June 2017. We were one of those people who had a lot of roof damage through our living room ceiling. We obtained many quotes and Richard Adams Roofing took care of the problem, hands down.

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    Price

    Reviewed June 29, 2017

    What a great site. Took away the hassle of trying to locate the right contractor. I found a roofing contractor in no time at all. They also did a great job at a very reasonable price. HomeAdvisor did the work for me.

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    Price

    Reviewed June 29, 2017

    Need for Pressure Washing and Gutters Cleaned: I had no idea where to begin to find a quality contractor. I've seen ads for Home Advisor and thought I'd give it a try. Home Advisor listed three available contractors for these jobs. The first one that responded was hired!! He did both jobs well and his cost was very reasonable. I appreciate the free service that Home Advisor provides when looking for quality work.

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    Customer ServiceStaff

    Reviewed June 29, 2017

    Very professional and they followed up with me! Nice touch! HomeAdvisor was very prompt in answering the phone and the company called back immediately to come out for the estimate and ultimately to complete the job (installation of tankless water heater)! Will use HomeAdvisor again next time I need work done around the house!

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    Price

    Reviewed June 28, 2017

    HomeAdvisor has helped me pick a contractor in the past. I have always been pleased with the businesses that I have used. They have been professional and the work (AC repair) was done well at a reasonable price. I recommend others to use HomeAdvisor for their home projects.

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    PricePunctuality & SpeedStaff

    Reviewed June 28, 2017

    Had a leak from upstairs water pipe and knew I did not have the skills nor the time to do the work myself. I hired a professional and now I have no leak. I am very pleased with the speed of service, cost of repair and the ease of finding a professional.

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    Price

    Reviewed June 28, 2017

    Good advice on options for home repair options. Gave me several options for furnace repair and I choose one that gave me a much cheaper cost than the original company that came and gave me original estimate after servicing. Thanks to HomeAdvisor and will use them again.

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    Reviewed June 28, 2017

    I am very pleased with your system and how it connects me so easily to potential contractors. Your site is the first place I look for solutions to my home repair needs. I’m getting my house ready to sell and I’ve found great contractors who have all done great work.

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    Customer Service

    Reviewed June 28, 2017

    For the most part I have had a good experience. I have been able to close out projects that were in need to be done. I had a few contractors not call back, but overall it has been helpful. We work all over Florida, so sometimes it is hard to find someone.

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    Verified purchase

    Reviewed June 28, 2017

    Needed emergency pool service and HomeAdvisor pointed me in the direction to a great company. MY pool was in terrible shape and got very badly contaminated and every company I've been working with has let us down time after time. Finally I found a company through HA and they are great. I couldn't be happier. If you are looking for somebody to do service in your home definitely go through HA so you know they are reliable and not bait and switch.

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    Customer Service

    Reviewed June 28, 2017

    I found out I had two accounts so I think they have now been combined. Through customer service! I had to contact them about a negative issue and they made note of it and placed it into the file of the recommended pro. I am now waiting to find out of the three reviews I wrote (2 for Surface Masters, 1 for Alan's Demolition & Tree Service, and 1 for Cova Tree).

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    Reviewed June 28, 2017

    I have used HomeAdvisor multiple times to hire plumbers, electricians, landscapers, and handymen. I have always received high quality work and service from those hired from this site. I will continue to use HomeAdvisor and have recommended it to friends.

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    Price

    Reviewed June 28, 2017

    We have contacted three HomeAdvisor recommended companies for three different types of work. One just completed termite treatment and he was efficient and did exactly what he told us he would do for the price he quoted. The second is replacing the siding on our house and is doing a wonderful job as well as doing some extra repairs because of the termite damage. We can't wait to see the finished product. The third came yesterday to see if our blinds could be repaired and, when they couldn't, measured for replacement blinds and I expect an estimate for the job today. We've been very pleased with all of the contractors and plan to use HomeAdvisor again in the near future.

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    Reviewed June 28, 2017

    We have used HomeAdvisor several times and each time we were very pleased. Our gutter cleaning with Custer was a wonderful experience. They were reliable, reasonably priced and did an excellent job. We will definitely use HomeAdvisor again and will tell our neighbors! Thanks so much!

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    Staff

    Reviewed June 28, 2017

    I have used HomeAdvisor several times! Always a pleasant experience. Any person or company I have chosen have been extremely professional. I will continue to use them in the future, and recommend others to use them also. I have used them for plumbing, air conditioning, electrical, and now my garage door.

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    Staff

    Reviewed June 28, 2017

    This was the best contractor experience I've ever had. I'd recommend Alamo Patio Covers to anyone. Thanks to HomeAdvisor for your assistance in finding professional and reasonably priced individuals for those of us not connected in the construction industry.

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    PricePunctuality & Speed

    Reviewed June 28, 2017

    Very pleased with Town & Country Home Improvement. They offered a competitive price in addition to being on time and professional. They seem to treat their customers with respect and they even dropped off some materials without expecting a down payment.

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    Contract & TermsStaff

    Reviewed June 28, 2017

    We consider their screening of vendors to be of the highest quality. We have hired 4/4 vendors and have been extremely satisfied with 3 of the 4. Not having to deal with a contract or pay for this service is more than you would expect. Great job!

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    Installation & SetupPriceStaff

    Reviewed June 28, 2017

    Garage door spring was broken. He replaced the spring and also installed a garage door opener for me. His price was better than anyone else who contacted me, and the quality of work was excellent. He was professional and courteous. I would recommend Randy to anyone who needs garage door service!

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    Installation & Setup

    Reviewed June 28, 2017

    Was able to find a company I was happy with. I ended up with a company that will install a superior product (roof) that will enhance my home's net worth & provide me with a beautiful addition to our home. I will be using them again to help me locate professional services as needed in the future.

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    Installation & SetupStaff

    Reviewed June 28, 2017

    Thank you!! We found an awesome company for AC install. They were kind, very knowledgeable, and really seemed to have state of the art technology options. Our AC is blowing out nice cold air, and they even managed to install it during our "heat wave". They worked hard and pushed themselves to finish so that when they left for the day, our family would have a working AC unit in our home.

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    Staff

    Reviewed June 28, 2017

    I found it easy to find professional services near me to compare. There is no obligation to hire a company just because it is on the list. So far the companies that I have dealt with seem to be very professional. I definitely will use home advisor again.

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    Reviewed June 28, 2017

    The service I received with HomeAdvisor was excellent. I had several choices made available to me. The one I chose lived up to the references listed. I had no problems whatsoever and I would recommend this application to anyone seeking a home service.

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    Customer ServicePunctuality & Speed

    Reviewed June 28, 2017

    I tried HomeAdvisor to find a contractor to do a roof repair. Three were recommended instantly online. I checked the box to get quotes from all 3. Within 15 minutes I got calls from all 3 contractors. The one I picked came out same day-on time to do my repair. HomeAdvisor worked well for me. I'm hoping I don't get too much spam now that I've given them my info.

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    Verified purchase

    Reviewed June 28, 2017

    Very pleased with the contractor recommendation, who was also supported by local retail stores for outstanding workmanship. Will use Home Advisor again for other projects when seeking reliable, quality contractors. Given multiple choices by Home Advisor and am very satisfied with the ease of selection. Takes the risk out of having to hope for reputable and quality work product.

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    Punctuality & Speed

    Reviewed June 28, 2017

    We were told that leads were going to be $20 to $30 per lead which ended up being $50 per lead whether they were pertinent to our business or not which unfortunately most were not. Another thing is they would make appointments for me which were not convenient or confirmed by either party since I have my own schedule. When I confronting them regarding the mismatch leads they told me I was not licensed to do landscaping which is untrue since I am a general contractor and have been successfully landscaping for 30 years! Final outcome we did not pay for leads that were not pertinent to our business in turn they sent us a bill for $1,100 and sent us to collections after numerous attempts to get correct leads and to stop scheduling our appointments. Unfortunately we had to settle out of court and have agreed to pay half to save our good name.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, We're sorry to hear this, lead fees are covered in the voice log when you first sign up. Also, leads for projects that you aren't profiled for are eligible for credit and you are able to opt out of receiving appointments at any time. If you would like to speak with a rep further about your old account, please call Customer Care at 877-947-3639 or reach out to emailus@homeadvisor.com. -HASupport

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    Staff

    Reviewed June 27, 2017

    Using HomeAdvisor got us in touch with the business we used for our needs. After our initial contact with HomeAdvisor we were contacted with the business and they did a fantastic job. HomeAdvisor really helped us to navigate through finding the right business for our needs. Highly recommended.

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    PriceStaff

    Reviewed June 27, 2017

    They connected me with T and B Tree Service and we loved their service and the total cost was Fantastic... I will definitely use both HomeAdvisor and T and B Tree Service again. By using this service it takes a lot of guess work out and you know you're getting quality service from good people.

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    Customer Service

    Reviewed June 27, 2017

    This was my first time using HomeAdvisor and I was hesitant, but I was also desperate. For several days I had made many calls to many HVAC companies and no one called me back. Five minutes after filling out the info online, I got a call from HomeAdvisor and five minutes later Doctor Plumbers called and an appointment was scheduled. I was very happy with their service. I would hire them again. I would also use HomeAdvisor again the next time I have a home project. I have already told family and friends about the website. I have become a big fan!

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    Customer Service

    Reviewed June 27, 2017

    I received a call from a contractor within minutes of submitting my request. HomeAdvisor followed up to make sure that the contractor contacted me and followed up to make sure that I was satisfied. I would recommend HomeAdvisor to a friend.

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    Punctuality & Speed

    Reviewed June 27, 2017

    HomeAdvisor helped me find washer repair in a quick amount of time, and the work was reasonable. I was a little leery about the quick connect, but the quick connect that HomeAdvisor provided made my search even easier. I would recommend using HomeAdvisor to find a repair man.

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    Customer Service

    Reviewed June 27, 2017

    I was contacted very quickly by the plumber I needed for my well. I was having no luck finding what I needed on my own. After looking up plumbers, Home Advisor showed up, I typed in what I needed and several businesses called me within an hour. So I will definitely use this service again.

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    PriceStaff

    Reviewed June 27, 2017

    Home Advisor provided an excellent window repair company close to my location. The window repair company provided excellent service at an excellent price. Home Advisor responded to my request for assistance within minutes. I will use Home Advisor from now on.

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    Staff

    Reviewed June 27, 2017

    Garage floor and driveway - We had 3 companies contact us and give estimates. All 3 came out within a week and were very courteous. We appreciated the reviews and ratings on HomeAdvisor and the quick responses. I am now using homeadvisor again for our next project. Thank you for helping us to hire to complete our project.

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    Installation & Setup

    Reviewed June 27, 2017

    Had trouble with Lowe's and their people, porch.com to install a mailbox for us. Went onto HomeAdvisor and within 10 minutes I got connected with a wonderful young man who set up an appointment and already installed my mailbox.

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    Price

    Reviewed June 27, 2017

    Great place to find a structural engineer at an affordable price. This was a great project for HomeAdvisor because structural engineers aren't easy to find. I'm hoping to use the website again for construction projects in the future. Thanks.

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    Customer ServicePunctuality & Speed

    Reviewed June 27, 2017

    I received calls within moments from several places after completing my information on HomeAdvisor. I was able to get something scheduled immediately. It was an easy process after searching online for days looking for someone to cut my lawn.

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    Verified purchase

    Reviewed June 27, 2017

    My first time using HomeAdvisor. Looked up contractors through Google for local company and was directed to HomeAdvisor. The process was very easy to use got me in contact with three companies automatically. I chose who I thought best for my needs. Looked all three up for reviews BBB etc. and they were all reputable companies. I would definitely use HomeAdvisor for my future projects and needs as a homeowner.

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    Customer ServiceStaff

    Reviewed June 27, 2017

    I got two people right away for mold removal, although I did not realize it in the beginning thought it was the same company. I did not notice the email till later on in the evening. If you can tell people on the phone we have more than one. That would be great. I still would recommend this to a friend because I have always had great experiences with the service people that come to my home.

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    Staff

    Reviewed June 27, 2017

    After calling several companies who could not be out until Friday 5 days later I went online and found HomeAdvisor. No sooner than I entered my information I received a call and Mario said he could be there in 25 minutes. And he was, all is well and my fridge is working!

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    Punctuality & SpeedStaff

    Reviewed June 27, 2017

    AM PM Roofing did a great job with my roof repairs. Paul ** advised me that I DIDN'T need a new roof as I thought I did, but repairs instead, saving me several thousand dollars. Paul and his workers were punctual, thorough and efficient. I definitely would recommend them to family and friends.

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    Customer Service

    Reviewed June 27, 2017

    I have used HomeAdvisor for three different projects and have been pleased with the quick response and follow-up. On one occasion, I had problems with the contractor and their customer service was excellent in resolving the issue. I have also found the customer reviews very helpful.

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    Staff

    Reviewed June 27, 2017

    The women I spoke to was professional. When I explained that I needed the repair sooner than the 48 hours or booking an appointment through HomeAdvisor, she gave me the information to contact the company directly. This resulted in an appointment that day and A/C repaired.

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    Staff

    Reviewed June 27, 2017

    I love using your service when I have a project. I always feel like I'm getting a nice choice of qualified, vetted Pros. Takes a lot of the guess work out of what could be a stressful process. We've used the service a number of times and I always come back.

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    Staff

    Reviewed June 27, 2017

    HomeAdvisor gave me names of contractors to review and get my project completed. They try to accommodate the customer as best they can. Hopefully they can continue to recommend reputable contractors. Thank you HomeAdvisor. I look forward to your recommendations in the future.

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    Verified purchase

    Reviewed June 27, 2017

    It's only my first time using HomeAdvisor and I was presently surprised. I have made contact with another contractor for sheet rock install for wall and ceiling but haven't actually had him come out yet for an estimate. Since my first experience was great, I'm expecting that my second experience will be as well. Stay tuned.

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    Staff

    Reviewed June 27, 2017

    Garage door replacement was very well done. Clean up was great. Prompt and courteous service. I would recommend to anyone looking for this type of service. The installer was knowledgeable and skilled. He left no mess behind and piled the old door out of the way in the alley for pickup. All in all, a great experience. Would use them again if necessary, although I hope that I won't ever have to.

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    Customer Service

    Reviewed June 27, 2017

    This is a useful and easy service to use. The number of choices displayed for hiring were varied. The businesses contacted responded in a timely fashion. The contractor hired arrived when he said he would, detailed the scope of the work beforehand and did excellent work.

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    Reviewed June 27, 2017

    Everything went amazing, from the initial signing up to the completed home inspection. Recommend HomeAdvisor as a well thought out service, thanks to the website for putting a worry about home services at ease. I would say this had to be the easiest start to finish I've had.

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    Punctuality & SpeedStaff

    Reviewed June 26, 2017

    Fantastic experience! Super nice man and got the job done quickly, professionally and helped me get my place put back together. I asked him to give me a price for a couple other things I want to have done. He also gave me guidance on which hanger to put in the wall to hold my poster and he put it in the wall up very high so I didn't have to go up the ladder.

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    PricePunctuality & SpeedStaff

    Reviewed June 26, 2017

    Courteous & prompt. Very knowledgeable about their services. Did a terrific job at a fair price. Well equipped, conscientious and thorough. I highly recommend and will not hesitate to use again. The result of their power wash was better than I had expected.

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    Reviewed June 26, 2017

    Ten dead trees were removed. We are very pleased with the service we received from Maple City! In fact we have hired him to return for tree trimming. We were out of town when we called Maple City. We were very happy when we returned. The trees were removed and everything was cleaned up. Smiles!

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    Customer Service

    Reviewed June 26, 2017

    It offers a great platform to connect homeowners with home improvement contractors. I was fortunate enough to get a call from a pro in literally one minute, and things turned out just amazingly well. I'd recommend that you give it a try when you have some home improvement projects to be done, especially if you are on a tight schedule.

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    Reviewed June 26, 2017

    This is the 5th or 6th time I've used a company they've prescreened and suggested. I've been happy every time. Since I've only lived here 2 years, I don't want to just pick a name from an ad without knowing anything about their work or honesty. I haven't been disappointed yet.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 26, 2017

    As a first experience everything went as well as I could have hoped for. I has a plumbing emergency and I had a call almost instantly from a contractor. He was able to come out quickly and did a good job at a good price. So based on this experience I will definitely use Home Advisor again.

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    Staff

    Reviewed June 26, 2017

    HomeAdvisor is a great tool to use to get the job done right. I have hired and used several of their recommended professionals and they all have done an excellent job. Their list of contractors are listed by ratings of reviews and comments left by others assist in the best for the job.

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    Reviewed June 26, 2017

    This is my second experience with HomeAdvisor, and as a retired General Contractor I feel they have capable people on their lists. The rates are a little higher than what I'm used to in the southwest, but it's region appropriate.

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    Punctuality & Speed

    Reviewed June 26, 2017

    I was able to find reputable contractors that all gave me quotes within a few days of my request. This allowed me to quickly make a good decision that I'm very pleased with now that the job is complete (Tree removal). I will be using HomeAdvisor for future projects.

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    Punctuality & Speed

    Reviewed June 26, 2017

    HomeAdvisor had companies all ready for me to choose from. Definite time saver and company recommended was great. I will use again and recommend for everyone needing work around the house. The mold company chosen was screened by and checked by them in advance.

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    Customer ServiceInstallation & Setup

    Reviewed June 26, 2017

    We purchased our home and needed to have seamless gutters installed. They came out and quoted us a price and it was installed the next day. The gutters were installed professionally and we recommend anyone wanting to have gutter work done to please call them to do the work.

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    Reviewed June 26, 2017

    Very pleased with work done through HomeAdvisor. Second time that we have used them to have work done on our home. First time was for countertop installation and this last time was for having some drywall repair work done and painting. Very satisfied.

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    Customer Service

    Reviewed June 26, 2017

    Great resource for home projects! Immediate response! Many contractors to choose from. Only one responded immediately and I gave them the job. The ads on TV were very helpful to draw me to the site as I had no idea where to start to look for a ceiling contractor. I have had contractors referred to me in the past and I had terrible experiences. Here I was able to have real rated contractors to choose from and review.

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    Staff

    Reviewed June 26, 2017

    He did a good job on my 75yr old condo, 35sf for the value of 1300 including stainless steel 9" deep sink, a free piece for my kitchen window, 39" x 6" and 12" x 12" for cutting board/roti making. They came on the same day for the delivery, left little space from the window, but this guy came back and fixed the minor issue.

    I had the granite countertop done for the price of laminate countertop by Home Depot. It looks nice. I am happy that I called HomeAdvisor, and I met the right person.

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    Reviewed June 26, 2017

    Questions asked on the site guided me to the companies I needed to complete my projects. I needed reviews on hiring a handyman, plumber and someone to build a shed with foundation. Given a few companies to review and one company appears to be able to handle all our projects. Website allows for easy viewing and is user friendly.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    I googled "replace moldy smelling rug with vinyl floor" and I got your site. I got one recommendation and that person called me the next day and we had an estimate and he did a great job within 3 weeks. I also had a call from one of the organizers of the site, as I did not get any other recommendations and he gave me some others, but the first guy (Lancellotti Flooring) was terrific. Thanks HomeAdvisor.

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    Reviewed June 26, 2017

    We were very happy with HomeAdvisor. Two of your three referrals (yard maintenance) responded right away. You have put us in touch with a professional, reliable business which we will continue to use. We will recommend you to others. HomeAdvisor is a very easy, user friendly service.

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    Reviewed June 26, 2017

    Needed to replace a leaking hot water heater as soon as possible. After using HomeAdvisor webpage I received 5 quotes within 30 minutes. Hired a contractor from HomeAdvisor list. It is nice to review and compare qualified contractors. Thank you.

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    Staff

    Reviewed June 26, 2017

    Both companies I used for work on trees and plumbing were good and professional. Did the work to my satisfaction and was happy to find them on HOMEADVISOR since it was my first time for both types of work to be done. Will use HOMEADVISOR again when I need a contractor to work I can't.

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    Punctuality & SpeedStaff

    Reviewed June 26, 2017

    He did a great job. He came when he said he was going to and got the job done on time and it looks great(Painting rooms with cathedral ceilings). He helped my husband put the furniture back into place which really helped because of our age. I would highly recommend JH Painting to anyone.

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    Punctuality & Speed

    Reviewed June 26, 2017

    I needed a plumbing contractor for a slow laundry drain in an old home. It had an old metal bowl floor drain. I received a call from a plumber while I was still on the website. They set an appointment for the next morning. Arrived on time, and took care of the problem. Very pleased.

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    Customer Service

    Reviewed June 26, 2017

    I solicited on HomeAdvisor for interior house cleaning services. The company that answered my call was excellent. I also used HomeAdvisor for electrical repairs and the customer service representative reached out to help me find a reputable contractor.

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    Price

    Reviewed June 25, 2017

    I contacted HomeAdvisor and the contractor responded with a few minutes. He arrived at our home with forty five minutes. Our gutter was overflowing and our basement was flooding. The contractor arrived and stopped the leak and came back the next day to replace the entire gutter and painted it to match our house. The cost was only $250.00 for all of that work!

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    Staff

    Reviewed June 25, 2017

    This is always free and is a great way to get in touch with several contractors, to find one that suits your needs. You typically get several to choose from. I have not been disappointed and keep coming back. You are usually contacted within minutes of submitting your information. Everyone has always been eager to help.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 25, 2017

    Customer Service was very helpful. I called them to get the number for the company I hired. She was very prompt and helpful. I would definitely recommend checking with Home Advisor before hiring a company to do work around the home.

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    Staff

    Reviewed June 25, 2017

    HomeAdvisor made looking for a professional to hire simple enough. Plus you know you are hiring a qualified and insured person. I was greatly satisfied with the work and the time it took to be done. I would highly recommend this site to anyone looking to hire a handyman as I did.

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    Customer ServicePunctuality & Speed

    Reviewed June 25, 2017

    Rug cleaning - Two rooms, 27 x 21 & one room 12 x 15. Moved furniture & protected furniture as needed. Tim was very friendly, hard working & careful. Arrived exactly on time with a heads up call to let me know he was on his way. "GREAT CHOICE"!!!

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    PricePunctuality & SpeedStaff

    Reviewed June 25, 2017

    Magnolia Lawn Care is courteous and prompt. These young men were polite, they showed up and performed the service which was requested. Their fee for my size yard is a affordable for my budget. I'm looking forward to continuing my service with them.

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    PriceStaff

    Reviewed June 25, 2017

    Great information. HomeAdvisor has made it so that I have been able to contact reliable people to help make our home ownership amazing and simple. We have been able to review prices and reviews of previous service with little to no effort!

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    Reviewed June 25, 2017

    I have used multiple contractors from HomeAdvisor and found them all to be highly reliable. Almost every business I contacted was truthful and willing to give free estimates for the work to be done. Overall, I highly recommend HomeAdvisor for anyone trying to find legitimate contractors. The reviews are quite helpful.

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    Punctuality & Speed

    Reviewed June 25, 2017

    My husband wanted to do the work himself but we needed it done soon. I Googled house painters/plumbers/house cleaners. I got recommendations for each. The first two came out and got the job done quickly! We are so grateful that HomeAdvisor was available to help us locate who we needed to get the job done!

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    Customer ServicePriceStaff

    Reviewed June 25, 2017

    I appreciate that HomeAdvisor is a place I can get contractors who have great customer ratings. I also like being able to get cost information and information about my projects. The customer service is excellent from the HomeAdvisor staff.

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    Reviewed June 25, 2017

    HomeAdvisor was able to zone in on exactly the services I was looking for. They were able to provide me with at least 3 contractors with quotes and the contractors provided were top quality. I will be visiting them for a lot of new projects for my new home.

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    Staff

    Reviewed June 25, 2017

    Using HomeAdvisor was easy. I received calls from 3 plumbers. I picked one and he did a good job. I will use them again. I used HomeAdvisor to find a plumber to install a toilet in my front bathroom. The service worked and the guys were nice.

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    PriceStaff

    Reviewed June 25, 2017

    I was in the process of selling my house and needed professionals who would do the work and was reasonable with their price. I used this service to find those professionals and I was very pleased with the service they render. I have already recommended several of these professionals to my neighbors and friends.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed June 25, 2017

    I had a recent job where I entered wrong category of service/installation needed. When HomeAdvisor pro called to confirm appointment. She went through the job description and realized that the category was wrong and different professional was needed. It was fixed while on phone. A new appointment was quickly set up. I am very happy with the experience of hiring through HomeAdvisor.

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    Price

    Reviewed June 25, 2017

    I have used HomeAdvisor quite a few times. Most projects went well. There were 1 or 2 along the way that didn't go well. The Licensed Carpenter was one example of job that didn't go well. It was a disgrace and a very basic fix that should have been much more involved. My husband ended up finishing the project. The trouble with HomeAdvisor is their screening process. Angie's List does a better job but you also have to pay for her services. Sometimes cheap is expensive.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 25, 2017

    Shocking water system - They responded quickly with suggestions who to call & the suggestions were all good. Priority Pump called quickly and responded ASAP and did a professional, neat job in timely manner. He was also very helpful answering questions & left testing materials.

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    Reviewed June 25, 2017

    We entered into a contract with DiCaprio Builders from Amsterdam, NY. We were promised cabinets that extended to the ceiling, and crown molding around the room. Cabinets were shorter, and crown molding was put on the cabinets only. We ordered ceramic floor tiles, and they installed 3 different dye lots... told us cabinets did not need hardware, but we had to buy hardware after installation. Did not address transition from new tile floor to living room carpet. Tape used to control dust at doorways peeled off paint and was ignored. 1 mistake after another... Poor planning. Now we're spending more in order to make things right. We do NOT RECOMMEND this company for work.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi George, We're sorry to hear about your experience with this pro. Please feel free to share your experience with others by submitting a review for them here: http://www.homeadvisor.com/write-a-review/ or by sending your review to ratings@homeadvisor.com. To speak with a rep, please reach out to emailus@homeadvisor.com and we will follow up with you. -HASupport

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    Staff

    Reviewed June 25, 2017

    Gutter Replacement - C&M Roofing is the best choice for this service. They are professional, economical, and very personal with their service. Great group of people and will recommend them. They met our every request with no arguments or challenges... just the "Yes we can get that done!"

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    PricePunctuality & Speed

    Reviewed June 25, 2017

    Fast & high-quality service. Would recommend for anyone who needed work done in their home. I requested a painter to paint my master bathroom & HomeAdvisor recommended a person who contacted me immediately and completed the job promptly & at a great price.

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    Reviewed June 25, 2017

    My gutters were VERY dirty, Landon and his worker never complained. Cleaned the gutters, cleaned up all debris. Cleaned the exterior with their SoftWash technique. All mildew, dirt, grime is gone and the windows are sparkling clean. They then was power washed the driveway, that removed all dirt and black algae.

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    Staff

    Reviewed June 25, 2017

    Home Advisor is a treasure - a great way to find professionals. The fact that they are all reviewed makes a great difference. This is the future - to connect less well-known professionals to who needs them, especially to the people who cannot afford as much.

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    Staff

    Reviewed June 25, 2017

    Having my roof cleaned and moss treated is the second project I have used HomeAdvisor to help me find the right professional. Both pros who came out gave me a great deal on and did good work. I am sure I will be using the service again.

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    Staff

    Reviewed June 24, 2017

    I had a few limbs on my oak tree that I wanted trimmed back so they weren't hanging over my roof. They not only did that but also removed limbs that had already fallen. They were efficient and professional and left my yard cleaner than it was prior to their trimming.

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    Customer Service

    Reviewed June 24, 2017

    It was easy and convenient to describe our problem and let HomeAdvisor send the issue to vendors. We received a phone call within 5 minutes to discuss what we wanted and set a time for someone to come to our house. Two technicians came and consulted with each other to offer solutions. Pleasant experience!

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    Installation & SetupStaff

    Reviewed June 24, 2017

    Only got one pro recommended -- but he's perfect! This one clearly met my needs entirely. He's a keeper!!! HomeAdvisor recently added him to the list of pros. There aren't many companies who sell AND install a front entry door. I haven't always had success with HomeAdvisor but I have talked with customer service to learn the best way to use the website. A few times I wasn't ready for quotes and people were recommended, therefore being charged for the recommendation. Hopefully I got that straight now.

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    Price

    Reviewed June 24, 2017

    A search was made for a power wash company to clean the siding of my house. Angie's List has only a couple of companies listed and no one would to come to my area. HomeAdvisor gave me a list of local businesses and I was able to make contact right away. I had my siding cleaned by the end of the same day for a fair price. Thank you.

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    Customer Service

    Reviewed June 24, 2017

    Very pleased with your vendors. Have used one with positive results, and for another project two vendors were found. One of those I contacted, my job is too small, and have not contacted the other because I have been on vacation. Of all the times I have looked for vendors on Angie's List, the only positive experience I had was a simple plumbing job; all others resulted in no vendors found for simple projects, or they wouldn't do the work without my buying something from them, or just not satisfactory responses. I will use HomeAdvisor as my primary search for projects in the future.

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    Reviewed June 24, 2017

    Where else can you go to get an accurate opinion on local trades? Short and to the point. Instead of going to the local hardware store that is about as biased as you can get. I feel this site is written for the middle-class looking for trusting deals.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 24, 2017

    Very pleased with the handyman sent to do my job. HomeAdvisor found a handyman in my area quickly. He called me almost immediately and showed up promptly. He handled the job in about ten minutes. He was very polite, efficient and professional.

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    Staff

    Reviewed June 24, 2017

    I check HomeAdvisor before I start projects for ourselves and before my daughter in Sarasota starts a project. I have been very satisfied with the people we have hired from HomeAdvisor. Our projects have included a new roof, pool repair, garage door repair and gutter installation.

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    Staff

    Reviewed June 24, 2017

    Two of the three referred contacted us and both were very professional. The professional we selected, Majestic Escapes, did an outstanding job with our landscape including assistance with the design and plant choices. The workmanship was high quality and they left the site with no debris upon completion.

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    Reviewed June 24, 2017

    I have used this service in the past, over the last five years or more. It is very convenient to find on one site contractors whose credentials have been verified and who have been reviewed by others. This eliminates a great deal of research and saves much time.

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    Customer ServiceInstallation & Setup

    Reviewed June 24, 2017

    HomeAdvisor recommended ApplianceGuy for home appliances repair. We had an issue with the microwave not operating as usual. We approached ApplianceGuy who responded immediately. Initial testing of the equipment was conducted on the same day. Problem was rectified and the solution was provided. He had to order few parts, so he came back after couple of days and installed it. We are happy with the customer service, time management and professionalism of both ApplianceGuy and HomeAdvisor.

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    Reviewed June 24, 2017

    HomeAdvisor is a great tool for finding Home repair Pros. I was amazed how fast they were able to connect me to the Perfect Professional I was looking for. I would suggest this site/tools to all my family and friends for all and any home repair project. This site is AWESOME!

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    Punctuality & Speed

    Reviewed June 24, 2017

    Really was pleased. Usually get nervous when I do anything like this through the internet but this worked out well. I would do it again without any reservations. It was quick and I had 2 bids in a matter of 30 minutes. Although money is a major factor, being able to meet the contractor and talk with them before I made a decision is just as important for my wife and I. It gives you a sense of satisfaction and trust to communicate with the contractor prior to starting the project.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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