HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    Page 48 Reviews 9036 - 9236
    Verified purchase

    Reviewed Jan. 18, 2018

    I am new to HomeAdvisor. I recently used them on 2 different projects and in both jobs the service providers were "top notch". In both instances, the providers were professional and exceeded my expectations. I will surely be using HA more in the future!

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    Punctuality & Speed

    Reviewed Jan. 18, 2018

    Have used Angie's List for years but their site seems to not work as well and I'd prefer not to pay an annual fee. Tried HomeAdvisor (HA) for the first time for a couple of jobs that need to be done. I was impressed at how easy it was to get a list of qualified service providers and how quick they responded to my inquiries. Also, I like that HA does the background checks to ensure quality. As a REALTOR, I will use HA again and again.

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    Punctuality & Speed

    Reviewed Jan. 18, 2018

    Raised GFIC outdoor outlets to prevent problems with debris and moisture. Checked conduit lines. Flag light and landscape light power are now reliable. Crew had to obtain parts but completed job same day. Knowledgeable and safe. Arrived on time and timely finished job that day.

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    Verified purchase

    Reviewed Jan. 18, 2018

    Used the listing from HomeAdvisor for selection of our residential kitchen cabinet refacing and utility room cabinet. I could not be happier with Kevin's work. The best value for the money and great work quality. The cabinet in the utility was unique in the upper part was for storage and the lower part of the cabinet was used to hold a litter box with the side panel having a cat door.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 18, 2018

    Company was timely, crew was professional, work in harsh winter conditions, got the job right. Excellent workmanship. Replaced lower level glass pane approximate 30"x30" in vertical sliding window. I would hire them again, but neogiate a better price. Glass was replaced during regular working hours. Understand the higher price given the circumstances, but not double what I thought it should of cost. Proceeded anyway, not much choice given the weather.

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    PriceStaff

    Reviewed Jan. 18, 2018

    My experience with HomeAdvisor on finding people or businesses has been great for whatever I need done. So far I've used HomeAdvisor 3 times and have been happy with the results I have received each time. I have received quotes or the person has given me exact costs on what the job will cost.

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    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Jan. 18, 2018

    At 5 AM on Saturday my furnace awoke me when it made an unusual noise. By 9 AM, still wouldn't start blowing. I contacted HomeAdvisor who led me to Absolute Comfort and Sons. Right before they called me, my furnace finally kicked on. Absolute came out and checked, my very old furnace needed to be replaced. We scheduled replacement for the following Wednesday. A lot of people had furnace trouble since temps were in the single digits and there was wind chill. Well, long story short, new furnace installed a day early and it is really nice to have heat again. Got a really fair price on the high efficiency furnace and install. Installers were friendly, polite and professional.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Replaced failed hot water pipe... Quality of work was excellent... along with overall customer experience. My only complaint was the charge ($397 for a job that took a little over an hour; however, they did complete the job within 5 hours of me calling and placing the original work order... excellent response time). I would definitely use Thatcher & Son again... For future work I would negotiate the price (or understand the price) before starting the job. Excellent overall experience.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 18, 2018

    HomeAdvisor responded quickly and asked for updates about the pro and the job performed. And, did I mention HomeAdvisor is free? They recommended 5 pros nearby. The one I hired did a phenomenal job. I would definitely use them again. Thank you!

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    Verified purchase
    PriceStaff

    Reviewed Jan. 18, 2018

    Had some panel molding and crown molding done in house. VMI Trim Painting did a good job, cost effective and in a timely manner. Very professional, had a small issue but it was resolved without any problems. I would recommend them to everyone I know.

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    Verified purchase

    Reviewed Jan. 18, 2018

    Home Advisor was so easy to use. We didn't have to thumb through page after page of phonebook pages to find an excellent Service Company. WAY TO GO HOME ADVISOR. HOME ADVISOR IS NOW MY GO TO ADVISOR for all my projects. My wife wasn't about using HA, but now she's totally sold.

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    Verified purchase

    Reviewed Jan. 18, 2018

    HomeAdvisor was extremely helpful in finding quality contractors for several projects. I highly recommend them. Having the list of businesses for each project with their reviews made the process so much more efficient! The ability to set appointments up on the Home Advisor website was quick and easy!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Computer problem fixed, computer technician was very knowledgeable and informative. Removed malware and installed programs to prevent further problems occurring. Service call took about 70 minutes. Fee was as quoted when appointment was made. Would recommend HomeAdvisor in the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    I had injured my back, and 18" of snow was coming. I looked on a few sites and decided to have HomeAdvisor provide my contact info to a few companies. The very next day, I got a call from the guy I ended up going with. Unfortunately company #2 wrote an ineffective email several days after, completely clueless of "snow removal, upcoming storm, easy client." And the third company never called or wrote at all. The good news is the one guy that did call is honest, hard-working, and was willing to add me to his plow list a day before the storm. He did a great job and now a permanent client.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 18, 2018

    Electrical repair - They arrived, got right to find project problem, explained the problem and they quickly fixed it. The previous repair work was not done correctly. They dug up old wire and replaced the corroded item explaining everything that needed replaced.

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    Verified purchase
    Staff

    Reviewed Jan. 18, 2018

    I have been able to look for and find some pretty good services on this site. While there were a few that my experience may not have been desirable, the professionals we have actually hired have been very good. I like being able to have a one stop shop when I need a pro for a particular job.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    We were so impressed with the rep they sent to us. He took his Time and explained everything to us. He knew the answers to all of our questions. He brought the actual window in our house to show us what we were buying. He also did a demonstration to show us how these windows would keep the heat out in the summer. We were convinced that we wanted this company to do our new windows.

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2018

    Made multiple recommendations for people to replace our countertop. Got bids from 3 of them and we're very pleased with our selection. Was great to have recommendations we could count on. We recommend this service to all who need projects done and don't know who to call.

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    Verified purchase
    Price

    Reviewed Jan. 17, 2018

    I have never used HomeAdvisor prior to this, but my first experience has been great. I found a great Pro for a great price. I'm not sure this will always be the case, but based on the first experience, I will probably use it again.

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    Verified purchase
    Price

    Reviewed Jan. 17, 2018

    We had several roofers come out for quotes through our home advisor query. All of the quotes were exceptionally high! We did end up going with one of the roofers we found through HomeAdvisor, but only after they dropped their price 3k to match another company's quote. The contractor did great work.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 17, 2018

    Very good overall response from professionals. Selected the best firm for my project based on firm experience, ability to do project as soon as possible, price, and available equipment for the project. Very good experience with HomeAdvisor as usual.

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    Verified purchase

    Reviewed Jan. 17, 2018

    I used Home Advisor to locate a contractor to install pavers as I was unable to find a contractor on my own. They provided me with a variety of contractors and I was able to get the job completed in a very short time.

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2018

    First experience with HomeAdvisor. Very happy with the customer service, prompt contact with Contractor and quick response time to my residence. Excellent on ALL accounts. Will most definitely use HomeAdvisor again. Extremely satisfied. Can't believe the Contractor was at my property and finished the repair that quickly.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 17, 2018

    Replaced thermostat on AC unit. List of local companies was very helpful. Penguin Air service technician was very friendly and helpful. List of typical charges should have been better. Service technician arrived about 20 minutes late. Please give more choices.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 17, 2018

    Drywall sanding and light fixture replacement - Wonderful job done! I wish I hadn't waited so long to hire someone. I would recommend Platinum to anyone! Tim arrived on time, was very courteous, and finished the job quickly and it looks great! I will definitely call him again for any future jobs I may need done!

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 17, 2018

    So fast and easy and no user fee like other services used in the past. Most importantly the company they set me up with was extremely good. Definitely will be using this service for all my projects in the future.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    I have used HomeAdvisor a couple of times and have been very pleased with the outcome both times. All the people I have had come out to give an estimate for a job were very courteous and gave fair estimates. All were very professional and friendly.

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    Verified purchase

    Reviewed Jan. 17, 2018

    I have never used a service to search for a contractor before. I co-own a consulting civil engineering company that used to be an architectural and consulting engineering company in Metro Atlanta. We slowly dropped Architecture after the partner that was a partner passed from cancer years ago. I no longer have access to lists of contractor and sub-contractors, so I thought I would try HomeAdvisor (HA) and am quite satisfied. My wife wants to do some kitchen upgrades, I may use HA again to see if we can find some help with cabinets and countertops, etc.

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2018

    I used HomeAdvisor to find a reliable service repairman for my refrigerator/freezer and stove/oven. They saved me a lot of time researching for a reliable service. The one recommended was great. Although the service repair company tried to sell you a lot more while they had you on the phone, I didn't mind because they were trying to keep you informed with the newer appliances. I never heard of putting a power surger on your breaker box to protect your major appliances, etc. but that's what I did. I hope it works!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 17, 2018

    Amazing, fast and efficient. All of the content I needed was right there for me to evaluate and choose. they recommended the best person for the job, but if for any reason I was not happy with my choices they could find me more suppliers. My first choice was amazing -- customer service, friendly, courteous and reliable.

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2018

    Cleaning of heating vents - Very timely with response from company. Accurate information regarding company used. There were several companies listed. However the company I went with was chosen because of the reviews which I am sure were very accurate based on the exceptional service I encountered.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    The marble countertop, tub deck and floor in my master bath had become scratched and pitted from wear. Carlos was very professional, spent four hours working on the problems and left the area clean and tidy. The marble areas look like new. I am extremely picky and I am delighted with the results!! I would highly recommend this contractor.

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    Verified purchase

    Reviewed Jan. 17, 2018

    Every service recommendation from HomeAdvisor has been wonderful. The skill and dedication of the professionals that we have met, have convinced us to ONLY hire professionals that are recommended by HomeAdvisor. I have shared my feelings about HomeAdvisor with friends and family, so that hopefully they will also use this fantastic service.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Easy to use interface on the website that allowed for the prompt hiring of a contractor to repair ceiling drywall. I have used HomeAdvisor for a few projects and have had very good experiences in finding the right professional for the job. As a first time homeowner it is a very valuable tool.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    I awoke to my furnace humming with no air output. The Blower had to be replaced. The price they quoted me covered everything. The man who came out was very good. He noticed a short in the wiring while he was completing the job and fixed it without trying to add to the cost. The price he gave me upfront was what he charged. I'm very happy with the service and guarantee.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 17, 2018

    My garbage disposal had had it. It wouldn't even chew up an orange peel. Summit Plumbing came promptly, with a new garbage disposal in tow, and replaced it with no problems. Now, I am embarrassed to say that I love my new garbage disposal.

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    Verified purchase
    Price

    Reviewed Jan. 16, 2018

    I called HomeAdvisor after selecting a vendor that was highly rated on the HomeAdvisor website. The vendor contacted me promptly and within 24 hours my problem was resolved to my satisfaction at a reasonable price. Thanks HomeAdvisor!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 16, 2018

    Pest control - Scott was friendly and called when he was going to be late. He explained and showed how mice got in the house and how they traveled through the baseboards. He reviewed the outside and showed how to seal any openings to prevent the mice from entering the house in the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    HomeAdvisor helped me by answering all of my questions when I asked. The people you speak with over the phone is very nice, courteous and patient. Will use again and share with my family and friends so that they can also use HomeAdvisor.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    Good presentation of options, no pressure, good work. Rapid response to initial call which was a broken spring but the door was old with problems. Cost options from repair to new door were done. There was no rush so job was done at our convenience. All cleaned up and better insulted door which is much better.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2018

    Shortly after joining HomeAdvisor, we received several contacts from contractors interesting in bidding on our project. Had great success with the team that reached out first, would recommend to anyone who needs a contractor but doesn't already have one they trust.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2018

    Got my project done quickly and easily. The guys that came out were from a smaller company which I like and were very kind and trustworthy. I would go through HomeAdvisor again in the future. I maybe could have got more estimates but I just wanted it done and that is what happened.

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    Verified purchase

    Reviewed Jan. 16, 2018

    This is the first time I used HomeAdvisor. It work well. I sent a email to HomeAdvisor. 3 people called me to fix my broken well pump. I would use it again. I don’t know if I was charged more because these people were part of HomeAdvisor.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Jan. 16, 2018

    Three projects... three successes! Roof, plumbing, and drywall. All professionally done. Fair prices. Spoke excellent English. Timely. Would recommend them as well as HomeAdvisor. Not afraid to hire the next one. Made it a pleasure rather than a nightmare.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2018

    Hired Gas plumbing and Garage door opener installers through HomeAdvisor. All the professionals are certified and genuine. They are best at what they are doing. Completely satisfied with the work they have done. Thanks to HomeAdvisor. Definitely recommend it to all my friends.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Jan. 16, 2018

    Was very easy getting someone to come out to check my roof. The first contractor was late and was slow and said that he was going to e-mail me a estimate of how much it was going to cost have not yet seen his e-mail, so I don't think he is very reliable. The second contractor called me at least 20 minutes before his time to be here saying he was might be late due to traffic, I like that. He give me a price for the repair and he had a crew there to do the work so he got the job. He also gave me a estimate for a full roof replacement and sent me a e-mail with the itemized details of the work and how much it would cost.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 16, 2018

    This is the second time I have used HomeAdvisor and have been very pleased with the results!! Each time I have needed assistance, I have received a call from a service provider within 20-30 minutes. The first call was for an exterminator--Bug Boyz (flea infestation). They too were fantastic. This call was for heating and cooling issues--furnace motor quit working. The Brook's Heating and Cooling Services was quick to respond on a Saturday the first time (a wire had come loose), then later on a Sunday!!! (The following weekend when the furnace motor died.) Both times I was pleased to find there was no extra charge for weekend service. The technicians were courteous, knowledgeable and professional. The jobs were done quickly and efficiently. I would definitely recommend this company to my neighbors, family and friends.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 16, 2018

    Had a phone call with 1 hour of submitting. Very pleased with the response and the work completed. Would highly recommend to others. The contractor was prompt and fair with pricing and worked quickly and cleaned up any mess that was made. Would hire again.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 16, 2018

    HomeAdvisor is a convenient and very good service. The person I chose has outstanding workmanship, efficient and an eye for details for a fair price. He has every tool he needs, finishes in a reasonable amount of time, and cleans up afterwards. Looked like a whole new room. Highly recommend Mike.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2018

    Fast and easy to use. The recommended contractors contacted us within hours of posting our project. We were able to read reviews and see past projects that each had worked on. This is a great service to homeowners who are looking for professionals but don't have any idea on how to contact one.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 16, 2018

    Robson Appliance Repair was a great recommendation for someone to repair my refrigerator. I will use him in the future anytime I need my appliances serviced. He was professional, polite, showed up on time, and cleaned up after the job. Also, his price was very reasonable.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 16, 2018

    Pipes burst on New Year's Day. HomeAdvisor offered the names of two providers, one of which was unavailable. The provider I selected called within an hour of being contacted and arrived about two hours later. Considering the volume of calls plumbers were receiving on that day, I believe that was an excellent response time and I was pleased with the results.

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    Verified purchase

    Reviewed Jan. 16, 2018

    After destruction by hurricane Irma, we needed our 39 year old pool repaired and recoated. With the many pool repair companies in our area, I choose HomeAdvisor for help in selecting a local business to do the repair. As before, their suggestion was perfect for our situation.

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    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 16, 2018

    HomeAdvisor always gets us quick response times from companies and the bid process ensures fair prices from all the quotes we receive. Additionally, going through HomeAdvisor gives me more power in holding companies accountable for their work. Thanks!

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 16, 2018

    Garage Door Repair - It was fast! You connected me to a repair service quickly and the company you recommended did a great job. I needed to have the job completed the same day if possible and that's exactly what happened.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2018

    I have used Home Advisor for 2 different projects have been impressed with quality of pros they have found for me. First project included building a building for our golf cart. Second building outdoor shower. Third project just finished, cleaning up yard and it too was excellent work. Thanks Home Advisor!

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2018

    Plumber - This gentleman was absolutely wonderful with his demeanor and his pleasant explanations as he worked. He's a diamond in the industry... Whoever employs him better treat him good because he's surely a jewel.

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    Verified purchase
    PriceStaff

    Reviewed Jan. 16, 2018

    Needed a quick paint job incident to a move. Got it done with a painting contractor I found on the site. The contractor was responsible and charged me a reasonable price. He sent good people into my home who were respectful and efficient. The contractor did great work.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 16, 2018

    The Drain service contacted me quickly, via phone and text message. A little over an hour after requesting assistance, the technician arrived. He had been on another job. They located the problem, and repaired some piping. Excellent job, I am satisfied.

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    Verified purchase

    Reviewed Jan. 16, 2018

    I have used HomeAdvisor five times now and have been very pleased with their wonderful assistance. I will never go back to the old ways of telephone books and random searches through the internet. All of their companies are thoroughly search and each company that we have hired through HomeAdvisor have proven-ed to me top notch. Surely you may find one company that does not hold to their standards, but I'm quite sure they will not last long with HomeAdvisor.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 15, 2018

    Seamless Rain gutters - Matt was knowledgeable, courteous, punctual and got the job done faster than I thought it would take. And he cleaned up the job site before he left. I will definitely use him again for other home projects in his line of expertise. I will also be recommending him to friends and family. Thank you Matt.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2018

    Carpet and upholstery cleaning - This father, son team were prompt, thorough and very respectful of my property. They did a great job. I will use them again and recommend them to anyone needing this done. I have used other companies in the past that were not anyone that I would recommend!

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Jan. 15, 2018

    Found a great contractor to replaster my pool, on time and on budget. Of the 3 companies that I requested a quote from, Z & Z Pools was the only one that even bothered to call me back. That was disappointing but I feel we got an excellent job at a fair price. I would use them again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 15, 2018

    Stucco Repair - The company that was recommended did a great job. Bobby and Bobby were very professional and communication with the office was done without any hiccups. I highly recommend this company and HomeAdvisor when you are looking for a tradesman. Thank you.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 15, 2018

    After submitting an online inquiry for house cleaning services through HomeAdvisor, I received 2 phone calls within a matter of a few minutes! I scheduled 2 in-home estimates same-day and felt both services were professional, reasonably priced, and would meet our needs for a very thorough cleaning. The service selected completed a 3-story house "deep-deep" cleaning 3 days later and far exceeded our expectations!

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    Verified purchase
    Customer Service

    Reviewed Jan. 15, 2018

    I have used them before and was very satisfied with their response and follow up. Kept me informed and got a call from their pro the same day. I would recommend them to anyone who needs any type of residential work performed. There is no fee for their service.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 15, 2018

    We were very pleased with the work. The price was right, he was efficient, fast, and very pleasant. We started the project on Thursday and it was finished by Sunday, including painting and weather stripping. The old door had been totally the wrong kind, so he corrected all that.

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    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 15, 2018

    The plumbing company assigned to install our faucet was completely professional, prompt, and courteous. Brandon was a pleasure to work with and was so helpful and conscientious. We were able to get an appointment within hours and are so happy we used HomeAdvisor. In the past, we have used Angie's list and had hit or miss results. Going forward, HomeAdvisor will be our go-to referral service. Thanks for the great service!

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    Verified purchase

    Reviewed Jan. 15, 2018

    We have had a super experience with Home Advisor. We really appreciate the service you provide. My brothers and sisters were able to help find the best contractors while I was onsite handling things on the front lines at my Mom's house. The contractors were all wonderful to work with!

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    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Jan. 15, 2018

    Installer was professional and did good job. Got three quotes and took his. Price he quoted was exactly what he charged even though it was a difficult install. This experience with Home Advisor was professional and painless. Will use again for later projects.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 15, 2018

    Home Advisor was prompt in letting the contractor know about the appt. It was promptly confirmed by the contractor. He arrived on time and performed the job satisfactorily. Home Advisor emailed me to remind me and confirmed my appt. Good experience.

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    Verified purchase
    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed Jan. 15, 2018

    Received an immediate response from qualified contractors. Contractors scheduled the work quickly and were priced very reasonably. Work met my expectations and repair immediately fixed the problem. The contractor even came out on a holiday in freezing weather. Very good experience.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2018

    Suggested Technician turned out to be terrific, he took his time troubleshooting and ultimately gave us several options for rectifying our situation. He scheduled the job... showed up on time and stayed until the job was complete, even though it put him into an overtime situation.

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    Verified purchase
    PriceStaff

    Reviewed Jan. 15, 2018

    Our plumber was able to locate exactly where the screeching noise was coming from and fix the problem in about 30 minutes. His price was very reasonable, and he was very friendly. I would definitely use him again. And recommend him to others.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2018

    Overall a useful and pleasant experience. I will use HomeAdvisor again. The ability to easily locate tradesman in my area followed by reviews of actual work is what makes it useful. The speed with which I was contacted was a little unnerving but actually very efficient. It is nice to have trades people acting responsibly with regards to scheduling.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2018

    We have used HomeAdvisor for multiple projects. Responses are prompt and our experiences have all been good to outstanding. HomeAdvisor easily connects us with local professionals on a user-friendly platform and provides us with tremendous value. We will continue to use HomeAdvisor for all future home improvement/maintenance needs.

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    Verified purchase

    Reviewed Jan. 15, 2018

    Very pleased with the highly rated contractor I hired from HomeAdvisor. Will use HomeAdvisor in the future. Contractor was reasonably priced and professional. Have a couple of other jobs I need done and will use HomeAdvisor instead of a couple of other services that I have used in the past.

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    Reviewed Jan. 14, 2018

    I did not fully complete and submit my application, yet application was processed. Am not pleased with that. Did not want my personal info disseminated to a whole category of businesses. That apparently happened anyway. Did select a workman and successfully completed the job.

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    Customer Service

    Reviewed Jan. 14, 2018

    This is my first experience with needing a professional to render services for my home. I had no clue what to do so I called my brother. He suggested that I use HomeAdvisor to find professionals who have expertise in water mitigation. I'm so glad I did! I hired one of the professionals listed in the top three recommendations. I definitely know where to begin my search for professionals in the future. Thanks, HomeAdvisor!

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    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2018

    Hummingbird came in and removed a tree planted years ago in a bad spot. Very professional and timely in their work. They cleaned our yard and our neighbor's walkway. We were very happy with their work. Another neighbor around the corner hired them to do work at his home also.

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    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2018

    Install shower & remove existing tub - I talked to 2 contractors from HomeAdvisor and 1 other company - Bath Planet. The 1st contractor was a plumber and this job required several other trades including carpentry & tiling. I was apprehensive of dealing with an unknown contractor and HomeAdvisor gave me some confidence that these contractors were reputable. Once we met with Isaac we found him professional, experienced & believable. His time table also worked well for us.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2018

    We needed an electrician for a small job in our second home in Palm Springs. Since we are not in Palm Springs all the time, we didn't have a list of familiar and reliable contractors at hand and so we contacted HomeAdvisor. The representative on the telephone was professional and helpful; gave us choices, and connected us with a competent electrician who could come in the next couple of days. The job was completed in a satisfactory manner.

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    Staff

    Reviewed Jan. 14, 2018

    I was looking for a reputable pool maintenance Co and was contacted immediately from Payne Pools... totally satisfied. I decided to go through HomeAdvisor and had immediate contact with the professional I needed. So helpful and great tool to use for recommendations.

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    PricePunctuality & Speed

    Reviewed Jan. 14, 2018

    Remodel of a fireplace - The first company I found on my own gave me a bid I considered 30% above what I felt was appropriate. I used HomeAdvisor and got flawless quality work done more quickly than the first company and at less than half the price.

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    Reviewed Jan. 14, 2018

    I have had many different experiences interviewing HomeAdvisor contractors and only one contractor was actually good. The first contractor charged me for work but did not complete the job. HomeAdvisor said that it "was not their fault--contractors are not always reliable". It took over one year to get my small project completed.

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    Staff

    Reviewed Jan. 14, 2018

    Home Advisor provided guidelines to consider in selecting a mover which were very helpful. Examples: get 3 estimates and note what services the company offers for the price quoted. Because I needed to move a washer/dryer combination, one company explained that they did not provide this service.

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    Reviewed Jan. 14, 2018

    Breakfield Fending was hired to install a black, 4 ft. chain link fence in our backyard. I hired them because of their rating on Home Advisor. I was not disappointed by the transaction. I will use Home Advisor for research when in need of additional maintenance issues.

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    Reviewed Jan. 14, 2018

    Found a good contractor to do the work I needed done. Just what I wanted. Using Home Advisor saved me much time and effort to locate an appropriate contractor. I use Home Advisor when looking for contractors for various jobs. I recommend others to use Home Advisor when trying to locate a contractor to assist.

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    PricePunctuality & Speed

    Reviewed Jan. 13, 2018

    Three outlets in my kitchen were not working. Checked electricians on Home Advisor. They came fast and fixed the problem. Way better than Angie's List. Went with innovative lighting and I was so pleased with the work and the price. Now my outlets are working great.

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    Customer Service

    Reviewed Jan. 13, 2018

    I sent in a request for sump pump repair and I received a call immediately. Someone was out with two hours and our problem was remedied. I received a call from HomeAdvisor asking if everything worked out. Very satisfied.

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    Reviewed Jan. 13, 2018

    I found HomeAdvisor easy to work with. In minutes, you put me in touch with a very good plumber. I'm a senior citizen and not too computer literate, but I had no trouble navigating your site and getting results. I will use your site again when I have other home repair/remodel projects.

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    Reviewed Jan. 13, 2018

    Strong winter winds caused my already weak wooden fence to sag. I had no luck finding someone to help until I tried HomeAdvisor. They connected me with Bos Fencing. This worked out very well. I will use HomeAdvisor again and recommend to friends.

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    Staff

    Reviewed Jan. 13, 2018

    I love the fact I have different options and ratings for selecting a plumber in my area. Working with a professional in the area that did a great job is easier to refer. Also reading the reviews other people give, help determine how their experience was.

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    Reviewed Jan. 13, 2018

    Garage door would not open, car trapped inside. Appointment was set up for Wed. 1/10/18, by HomeAdvisor computer but contractor called and reset it for Tuesday 1/9/2018. Very pleased. Contractor had to rehab control gear linkage, set chains and reroute wiring. Door functions quietly and well currently.

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    Punctuality & Speed

    Reviewed Jan. 13, 2018

    I have used HomeAdvisor on a couple occasions and no problems. I will definitely use them again. I get responses very quickly and they always follow up to see if they can help more. I would definitely recommend this site for finding contractors.

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    Customer Service

    Reviewed Jan. 13, 2018

    Needed a heating problem fixed. HomeAdvisor got a repairman out on same day I called. Very pleasant to talk to also. I would call them again if I needed help and also would recommend friends to call if they didn't already have someone to fix a particular problem.

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    Punctuality & SpeedStaff

    Reviewed Jan. 13, 2018

    I have been very happy with the professionals I have found on HomeAdvisor (electrician, plumber and TV mounting). All workers were professional, timely, knowledgeable, courteous and costs were reasonable. I will definitely use HA again when I need any professional work done in the future.

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    PricePunctuality & Speed

    Reviewed Jan. 13, 2018

    I have used HomeAdvisor two times now and have been very pleased both times. The contractors respond quickly and are able to conduct a site visit and generate a quote in a fair amount of time. The quotes I have received have been priced well. The two contractors I have used were both excellent. I recommend HomeAdvisor.

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    Reviewed Jan. 13, 2018

    I have tried to find plumbers through reviews on Yelp and was not happy with the choices I had. However, both choices give to me by HomeAdvisor were helpful and I ended up going with one of the options for the project and I am very satisfied with my choice. The website was easy to use and will use again for future home improvement needs.

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    Price

    Reviewed Jan. 13, 2018

    They answered all of my questions and I had a lot! They were even willing to come in on days that they weren't even working! What a wonderful company! They contacted me within minutes and their prices beat out every one of their competitors. I would definitely recommend them to anyone who needs pest control.

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    Customer Service

    Reviewed Jan. 13, 2018

    Every time we have an issue with one of our Properties we manage we always look to HomeAdvisor for our fix it needs and have been very satisfied. I recommend them to everyone who asks me the question... "Who do you call when..."

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    Punctuality & Speed

    Reviewed Jan. 13, 2018

    Had a clogged drain. They recommended a contractor. A2Z, and they were great. I would use again and tell my friends about them. They were fast and sent me plenty of options to choose from. I will use them in the future for all home repair needs that may come up.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 13, 2018

    I was surprised at how quickly I was able to get a list of available contractors very near my home. The list came back with three contractors to choose from. I didn't expect to hear back so quickly from HomeAdvisor or the contractor that I chose. Very happy with the response and my choice of contractor.

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    Reviewed Jan. 12, 2018

    HomeAdvisor gave me some good choices to have an estimate done. I was able to compare possible recommended contractors from HomeAdvisor with others I found searching the phone book. I only used those willing to give a free estimate for the job. I chose someone from the HomeAdvisor recommendation list. I would use HomeAdvisor again.

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    Reviewed Jan. 12, 2018

    Patch and Repair of asphalt apron of driveway: I enjoyed using Home Advisor as it is a very simple and effective way to obtain potential contractors for a job. This is better than going to a local phone directory or newspaper ads. You want a contractor that has been reviewed by others.

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    Staff

    Reviewed Jan. 12, 2018

    IBEX Roofing - This company is great to work with from the very beginning of the roofing process. Everyone we were in contact with were friendly, knowledgeable and treated us very well. They did everything they said they would and cleaned up the debris in the yard so well I couldn't find anything left over. I will refer them to friends and family. Our roof looks beautiful and we are confident it will withstand all weather for our lifetime.

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    Customer Service

    Reviewed Jan. 12, 2018

    The worst part of finding a contractor is finding them and getting estimates. HomeAdvisor made that process simple. I didn't have to make a bunch of calls asking for estimates, I just clicked a button and waited for the pros to call me.

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    Staff

    Reviewed Jan. 12, 2018

    We have used HomeAdvisor twice now and have found the service to be excellent. On both occasions, the recommended companies were professional and fair. Work was completed in a timely manner, and we felt that we could trust the companies that were recommended to us. We highly recommend using HomeAdvisor to find service people in the area.

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    Staff

    Reviewed Jan. 12, 2018

    Home Advisor has been great working with. They provide a very valuable service to the consumer and do a fantastic job of lining up people to help you with your projects, etc. Will definitely continue to use them in the future for other around the home jobs.

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    PricePunctuality & Speed

    Reviewed Jan. 12, 2018

    The plumbing project did not go well. In our opinion, the plumbing company you suggested ripped us off. They charged us $300 and did not complete the project successfully. Another company came in a few days later and did it successfully in very short order for the same price. We hired the Insulation Company and look forward to have the project completed on Jan 22nd.

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    Reviewed Jan. 12, 2018

    I am so satisfied with Home Advisor, used on two different projects thus far & will use again. I used this website to find an installer & vendor for new garage doors, totally satisfied with the experience. Used again for hiring an electrician for some work on garage lighting fixtures and minor electrical work, satisfied once again. Will continue to use this website in the future.

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    Customer ServiceStaff

    Reviewed Jan. 12, 2018

    The electrician we chose from J3 was excellent. However, we also got a call from a second electrician who was angry that we did not choose him. The one we did not hire said we cost him $75 to use HomeAdvisor. We did not like that!

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    Reviewed Jan. 12, 2018

    We recently moved to new area of the state and did not have contacts for the area. I stumbled upon HomeAdvisor and am very thankful - so far used HomeAdvisor for 2 projects and couldn't be happier. Will continue using them for all future projects going forward.

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    Customer Service

    Reviewed Jan. 12, 2018

    I had a unit not producing heat. The referral was immediate and received a call right after. The company had a representative here in 30 minutes! Since the coil needed replacing, the air kept losing freon and the unit was 18 years old, we decided to replace the unit. They were here the next morning to install. Very satisfied!

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    Reviewed Jan. 12, 2018

    There is ample room to describe services and rating of services. This is very helpful for people looking for contractors in their area. I always review the reviews before selecting someone to do work for me. HomeAdvisor is a great resource for people looking for help with home needs...

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    Customer ServicePrice

    Reviewed Jan. 12, 2018

    I have used HomeAdvisor twice since October 2017. Both times I was contacted within hours of the request and scheduled a first look to determine the labor/cost. I really like the convenience of having 2-3 companies call me and give me bids on the work so I can get the best price and quality work. I definitely will continue to use HomeAdvisor.

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    Customer ServiceStaff

    Reviewed Jan. 12, 2018

    Found HomeAdvisor very easy to use. I was looking for an electrician in the state my mother lived in and was able to narrow it down to the professionals in her area. I received calls and selected an electrician to do the job. They did a terrific job. I had tried to find electricians on my own and would sometimes get a call back and sometimes not. I wasn't able to get an electrician out there until I used HomeAdvisor and now the job is complete.

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    Customer ServiceInstallation & SetupPrice

    Reviewed Jan. 12, 2018

    I will only hire service professionals through HomeAdvisor. Knowing that these service providers are previously screened by HomeAdvisor before I contacted them, is my main reason. Over the years, I have contracted with various service professionals (well repair, electrical, garage door installation, deck installation and furnace repair) as a direct result of using HomeAdvisor. They have all been very responsive when called, professional, provided outstanding customer service and fair pricing.

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    Price

    Reviewed Jan. 12, 2018

    I’m so pleased with the quality of the companies Home Advisor has recommended. They are small businesses that really want the work. The prices have been very reasonable, the work excellent and they have shown up when they said they would. These are businesses I wouldn’t have found on my own.

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    Customer ServiceStaff

    Reviewed Jan. 12, 2018

    I will continue to use their professionals and they have very good customer service. I used one of their tree removable Co. they did great. also used one of their lawn services.They were great. I also hired a siding Co. At time we Hired them They were recommended by HomeAdvisor and we put down half payment. Later Home Advisor dropped them from their approved list because they were getting so many complaints, including ours.

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    Staff

    Reviewed Jan. 12, 2018

    Home Advisor recommended multiple engineers. The one I chose was professional and completed the analysis that I wanted in a timely manner. With his report I was able to hire a contractor and go ahead with my project. It is now complete and I am happy.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 12, 2018

    HomeAdvisor is an easy link between local services and the customer. They follow up with the work and make sure you are satisfied. I hired a tree service for a rental house and my own home. They were reliable, dependable and showed up at the exact time they said they would. I also hired roofers to repair the roof on a rental house. They repaired the roof and cleaned the gutters for no additional cost. They were there at the exact time they said they would be there. Finally, I've found workers that show up, do a great job and are fair with their pricing. I love HomeAdvisor!

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    Reviewed Jan. 12, 2018

    Garage door(s) open/close switches needed service. Tech added two switches to open/close that worked with existing coupled light switches. Doors open and close properly and the lights illuminate as desired. This approach saved a trip to the garage door manufacturer's parts store which would have delayed the repair and would have added an additional trip to the cost of the repair.

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    Customer ServiceStaff

    Reviewed Jan. 12, 2018

    Called Home Advisor and within 10 mins. I was contacted by a repair company. Both the person at Home Advisor and the General Manager of the company were friendly and of assistance to us. I will use Home Advisor again. Great experience with them!!!

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    Installation & SetupStaff

    Reviewed Jan. 12, 2018

    Amazing job and very pleased with their work. I would recommend them to anyone in need garage door work. I like the fact that they showed you how to work the garage opener. The installation took less than an hour. The owner understood my needs and had a sense of urgency to get the opener replaced.

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    Price

    Reviewed Jan. 11, 2018

    I have hired two of your referrals and was satisfied with both. Both companies were professional and the prices were reasonable. More importantly, I was satisfied with the quality of work. I recommend both companies and would not hesitate to refer them to my family/friend. Thank you HomeAdvisor.

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    Customer Service

    Reviewed Jan. 11, 2018

    Great service provided by contractor. Responded to phone calls, provided estimate that was reasonable, and completed repairs in a timely matter with a concern to do the job correctly. Would recommend contractor to anyone who needs drywall repair or drywall and painting.

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2018

    I used a service recommended by someone in the field, but they charged for work, but didn't fix the problem. HomeAdvisor gave a recommendation and the tech was able to figure out what was wrong. The contractor has a great office staff, got to it quickly and was willing to work around our schedule.

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    Customer ServicePriceStaff

    Reviewed Jan. 11, 2018

    Technician was very smart and capable. Repair was done in less than a half hour, part cost $31.75 and labor was $145. Work was very good but costs both parts and labor were higher than they needed to be! Good communication with firm before tech came and notice of tech coming about 15 mins before he arrived. Also sent picture of technician beforehand so we were able to identify when he showed up!

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    Customer ServicePriceStaff

    Reviewed Jan. 11, 2018

    Josh ** was very professional and the price was fair. He showed courtesy to me and my family and worked outside most of the first day at 32 degrees. His helper had a clean appearance and showed respect to my family while he was here. A very good electrical company to hire with a quick response.

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    Customer ServiceStaff

    Reviewed Jan. 11, 2018

    We are first time homeowners and HomeAdvisor has quickly become our go to website for finding professionals to help with our remodel. We have been able to find pros ranging from plumbing, electrical, fence, asbestos abatement all the way to roofing. I love that only professionals contact us if they have the skills and schedule to accommodate our request. Sure beats spending lots of time to contact pros only to get no response or find out they can't schedule you in. Big fan!

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    PriceStaff

    Reviewed Jan. 11, 2018

    Im satisfied with the referral of Affordable Precision and John **. He took his time to make sure everything was acceptable to him and me. He said if there are any problems to give him a call. In fact my next door neighbor might him to do some work.

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    Staff

    Reviewed Jan. 11, 2018

    I depend on HA to provide me with choices to solve problems that are out of my expertise. HA provided list of people who could address my electrical needs. The company I chose was excellent and the electrician did the job carefully and completely.

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    Staff

    Reviewed Jan. 11, 2018

    I contacted Home Advisor and they helped me with all my questions. They referred me to good, professional and informative company/contractor. Used 2 of the contractors they referred me to, No-Nonsense Termite Company, Inc.and RA Lath and Plastering. Home Advisor also followed up through email to see if the companies/contractors they referred me contacted me.

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2018

    You will miss out on a good job if you are in this area and need your carpets cleaned and don't use this company! Great job! He arrived on time, was courteous and professional, and frankly... did a great job. He cleaned up afterwards and left things better than he found them.

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    Staff

    Reviewed Jan. 11, 2018

    I am very happy with the work Juniors Window Cleaning did for me. I would highly recommend them. They are professional, courteous, and thorough. They did both inside, outside and the screens. They graciously washed my rear deck without being ask.

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2018

    Wonderful resource! Home Advisor follows up quickly and helped me with contacting Water Heater Man (even during holiday season Home Advisor came through for me). Thank you, Home Advisor. I appreciate you very much. I hope to use you again should the need arise.

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    Customer ServicePrice

    Reviewed Jan. 11, 2018

    2nd time I've used contractors through HomeAdvisor, and have been happy both times. The only issue I questioned was yesterday when I got a call from them to see if I had hired anybody yet. The guy then said that he had Morris-Jenkins on the line wanting to talk to me. MJ is a huge outfit around here, and also the most expensive. It was clear to me that HA was receiving a financial incentive to single out this company. I chose instead to go by the ratings and the people I hired had 521 5 star ratings. Other than that, I've been very happy.

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    Customer ServiceStaff

    Reviewed Jan. 11, 2018

    HomeAdvisor has been my go to resource to finding pro's in our area for various projects. We've used HomeAdvisor on numerous projects around the house now. From Septic, boiler, garage door and plumbing. I think their rewards program is a great incentive to keep utilizing home advisor for all projects around the house. I like the website and have had a great positive experience even with their customer service reps. Great job!

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    PricePunctuality & Speed

    Reviewed Jan. 11, 2018

    The price was reasonable and they did a great job. Very punctual and nice to work with. They did not waste my time and completed the job in a short amount of time. Also they did not try to upsell me which I appreciated very much. I would use them again and I would recommend them to anyone who needs skylight repair or replacement.

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    Staff

    Reviewed Jan. 11, 2018

    We hired 2 contractors through HomeAdvisor. The first contractor was a carpenter for deck repair and the second was an electrician for electrical troubleshooting and repair in our kitchen. Both were professional, competent and a pleasure to work with. We will use those contractors and HomeAdvisor again in the future.

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    Reviewed Jan. 11, 2018

    We have used HomeAdvisor for recommendations on a variety of projects. We have never been disappointed. Their assessments and recommendations are spot on. HomeAdvisor is our go-to for all projects requiring an outside source for the work to be performed.

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    Reviewed Jan. 11, 2018

    Overall, through the years, I have been pleased with the work that has been done by the businesses recommended by HomeAdvisor, and I continue to use your company for many, many of the jobs that I need to have done. Whenever I have been displeased, I have let you know.

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    Staff

    Reviewed Jan. 11, 2018

    I utilized HomeAdvisor to find a contractor for a minor kitchen re-do. I found Integrity Enterprises in Clinton, CT and they were awesome in every way. I will do additional business with Integrity and will utilize HomeAdvisor in the future when the need arises. Very satisfied.

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    Reviewed Jan. 11, 2018

    Great first experience using HomeAdvisor, they gave me a couple of pros to look at and compare, kept connected every step of the way ensuring everything was going smoothly, and provided everything that was expected. Very good experience and highly recommend.

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    PricePunctuality & Speed

    Reviewed Jan. 11, 2018

    HomeAdvisor connected with great company who cleaned carpets at my old residence and a reasonable price. R&R Steam Cleaning Services were friendly, on time and were fast. On time was my point. I would recommend them to anyone. Thanks HomeAdvisor.

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    Reviewed Jan. 11, 2018

    We had a number of GFCI outlets which were not working. The technician isolated the problems and fixed them completely. At each stage he clearly explained what he was doing. He had everything on his truck that was needed. In addition he explained the 3 year warranty on the repair work.

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    Staff

    Reviewed Jan. 11, 2018

    I am pleased with my professional who did the work. It is a good service and I will use again. It is a pleasure to search the type of work I am looking for on the HomeAdvisor website. Not all house repair needs are listed, but there is a very good listing to get you started to secure the right company to hire.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 11, 2018

    I have been very happy with every service provider I have hired through Home Advisor. Great follow up. Quick response. Knowledgeable service providers. Home Advisor is my go to for home repairs. Thank you.

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    Reviewed Jan. 11, 2018

    HomeAdvisor is a big help to consumers who needs to get the job done. What I really like is they screened the company that they are referring. And they give list of pros to choose from. And mostly consumers doesn’t need to pay a fee. Hope it will stay this way. Thanks to Home Advisor.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 11, 2018

    Garage door opener broke. Called local company that said he would be able to fix in a week. When I called for time he was coming never got an answer so I waited to about 4 pm for him to call me back and no answer. So looked up HomeAdvisor and within an hour James Glynn Garage door service was at my door with their technician Steve who had a New door opener installed in a little over an hour. I couldn’t have had better service than him. Thank you Steve and James Glynn for your great service.

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    Customer ServicePriceStaff

    Reviewed Jan. 11, 2018

    I was a HOMEADVISOR pro for three years and finally came to my senses and cancelled with them. Over the three years the leads they sent me, only 18% turned into actual leads, and of the 18%- 64% of those leads did not want the service in a TIMELY manner. In fact most of the leads that panned out took at least 3-5 weeks to decide to move forward. But that does not change the fact that HOMEADVISOR billed me every week. NOW... let me explain a COMMON basic scenario for you. They would bill me $69.98-$92.28 PER LEAD for my particular service of WOOD FENCE INSTALLATION. A LEAD comes in at 11:19 PM Monday night. THAT'S RIGHT MONDAY NIGHT.

    I'm asleep. How about you? That's not that bad right? BUT then I place a call at 9:00 am the next morning to the customer and the customer does not answer, can't blame them, they don't recognize the call so they screen it, no big deal, I leave a message. Then I email them to inquire about the service request that way, but NO RESPONSE. I'm a contractor so I call again after work around 5-6 pm. Up... potential customer answers, I explain to them who I am and that I would like to come out and take some measurements and introduce myself.

    Looking good so far... but the customer works too, so they schedule a visit for Thursday to come out because that is their only day to be home at a decent hour. We then drive 20-35 miles one way to customer's house and meet to discuss potential project. Sounds good but of course HOMEADVISOR sends this same customer's info to 2-5 other contractors in their system as well. So customer says they are getting several quotes BUT I'm used to that. I then go home after work and the free bid is done. I work on the bid for an hour - 3 hours. Then send the bid via email to customer Thursday Night (Mind you the lead came in on Monday).

    Now 1.., 2.., 5 days pass and I attempt to contact customer because the homeowner is busy and is going over the bids so we reach out to establish more communication AND to try to fight for job by dropping any price over the competitors that HOMEADVISOR has sent out like me. So customer responds on the following Wednesday (10 days after the lead comes in) that they have decided to go with me, YAH!, But then they say they can begin the project next MONTH on the 20th, because it's a big investment and they need to get together the money, again understandable.

    NOW, let's do the math, HOMEADVISOR charges me $86.99 for this lead that they sent me the MONDAY after they sent it, and YES they are on Auto Draft, Now that is almost $100.00 out of my pocket for the lead and the gas not counting the time. The job comes through 6 weeks after I got the lead and it yields $300-900 dollars, not too shabby right, but if you remember the numbers up top that only 18% of the leads go somewhere and over that period of 6 weeks HOMEADVISOR has sent me $800.00 dollars in leads that I have paid for along the way every Monday up until that first job pays out.

    I got (14 leads) 3 of which turned into actual leads that customers were serious for service. Of the 3 leads that the customers were actually serious only 1 of them has decided to go ahead the following week with the project. The other 2 decide to go ahead up to 4 weeks out. SO I am paying HOMEADVISOR all this money to get almost the same amount that I have paid back over a period of 4-6 weeks.

    NOW! Let's talk about the other 82% of the leads. Don't answer ever/ not really serious about work needed/ just price checking/ or made a mistake by submission to HomeAdvisor and yes!!! HomeAdvisor does not refund those leads. You pay no matter what happens. And so do the other 2-5 contractors. Bottom line, HOMEADVISOR is not a good choice for the small business owner and will bankrupt you without regard. GUYS I'M NOT MAKING THIS UP... JUST LOOK FOR YOURSELVES throughout the internet.

    HOMEADVISOR changed their name from SERVICE MAGIC yrs ago to get out from under their bad reputation. If you are a homeowner reading this, please just call a contractor directly, you will get a better response and you won't be lining HOMEADVISOR'S pockets with your contractor's money. I will never use HOMEADVISOR AGAIN!!! They don't care and they are legit crooks.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Joe, We're sorry to hear about your frustrations. As we are a lead service, we are unable to guarantee when jobs will happen or if they will happen at all. That said, we do our best to provide you with resources to help you sell your business. We also changed our company name in order to better reflect the type of service we provide. We're happy to address any concerns you have about your old account or our rebranding, please call Customer Care at 877-947-3639 to speak with a rep. -HASupport

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    Customer ServiceStaff

    Reviewed Jan. 11, 2018

    Once I made an inquiry along with our needs we received an immediate response with follow up calls to check on progress. Very polite and attentive to our needs and wanted feedback so they can thoroughly provide the best contractor.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 10, 2018

    We called Ken at Bockmeyer Access Security after reading all the positive reviews on HomeAdvisor. They were right on target. We called Ken on Tuesday to tell him about our problem with a door handle and deadbolt. He was here on Wednesday to fix it. He was on time, very pleasant, and did an excellent job. Everything works great now and we are very happy with his work and the price. Would highly recommend him to anyone looking for a great locksmith.

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    Staff

    Reviewed Jan. 10, 2018

    Jacob was very pleasant and professional--described the problem after looking at the issues and explained my options--completed the work very quickly after explaining what he was going to do to fix the issues--left workplace very clean and billing was very fair in my view. Would recommend Duke Plumbing very highly.

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    Staff

    Reviewed Jan. 10, 2018

    HomeAdvisor made the job of looking for a professional easy. My time is valuable and I enjoy not having to comb through the internet or asking a million friends for recommendations. Furthermore, I can see this being a go to site when I am in need of a professional for my next project.

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    Verified purchase

    Reviewed Jan. 10, 2018

    HomeAdvisor was quick to locate a workman to do the job. I used HomeAdvisor for two jobs now. I found a painter for a 3 room job and now I have a handyman who I will probably use for additional jobs.

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    Verified purchase

    Reviewed Jan. 10, 2018

    Asphalt shingle roof repair. - Most of my twenty year old roof was in good shape. I needed the flat part on the patio and front of the house replaced, as it was evident water was seeping through. I also had the drip edge replaced and roof cap, as they were both showing signs of wear and weather damage.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 10, 2018

    Requested bids from top 3 best rated companies. One called within 5 minutes; a 2nd called approx. 30-45 minutes later. The 3rd did not call. Received both quotes that same day. Very happy with experience. Job was done well and beyond expectations.

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    Price

    Reviewed Jan. 10, 2018

    I used HomeAdvisor for the first time for a garage door repair project. The way HomeAdvisor deals with the contractors are amazing! My project is done on-time and got a competitive pricing. I will definitely come back to HomeAdvisor for future project for sure.

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    Staff

    Reviewed Jan. 10, 2018

    Your recommendation to use Waterbenders was right on. We are happy with the service You provided and will use you on our next project. As to Waterbenders, I cannot say enough good about Eric and his work! Definitely recommend him to all! Extremely good, and very knowledgeable.

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    Customer Service

    Reviewed Jan. 10, 2018

    I like HomeAdvisor for most aspects but I do not like that they release your phone number to contractors before you are ready or before you tell them to. When searching for contractors you can tell them not to release the number but it doesn't work. You still get calls the second you click the button.

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    Verified purchase

    Reviewed Jan. 10, 2018

    I have used HomeAdvisor several times. I have always had good results. I have no complaints. I will continue to use them in the future. I have never had them refer me to any company that was subpar or questionable.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 10, 2018

    I have used HomeAdvisor several times for work on a house, and a condo. They are always quick to respond, and the recommended Contractors have done the work on time and at the prices they quoted. I have no complaints at all and would recommend HomeAdvisor to anyone who needs work done on their home.

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    Punctuality & Speed

    Reviewed Jan. 10, 2018

    HomeAdvisor is an assured path to making contact with quality contractors and, once you've made the hard decision of which contractor to go with, of assuring that the project is done in time and on budget. I can honestly say that interviewing the different contractors was the hardest part - HomeAdvisor put me in contact with three or four companies that I'm sure could have done the job excellently.

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    Verified purchase

    Reviewed Jan. 10, 2018

    I have been using HomeAdvisor for years to find qualified professionals. I have never been disappointed with the work. I have used HomeAdvisor to find, floor finishing, window repair, wrought iron fencing & now most recently stone wall masonry work. I have recommended HomeAdvisor to my neighbors and friends.

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    Price

    Reviewed Jan. 10, 2018

    HomeAdvisor helped us find an awesome company! Quality Septic re-fitted our septic system with new, sealed risers, a new chlorinator and pumped the tank. They also re-graded the yard around the foundation and over the septic system to fix a flooding problem there. They did an outstanding job and their prices were very reasonable. Highly recommend both.

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    Punctuality & Speed

    Reviewed Jan. 10, 2018

    I have used HomeAdvisor three times now within three months and totally satisfied with each contractor. Have had plumber to install gas line to fireplace logs, then had lot surveyed and lastly I needed a roof repair as shingles had blown off during storm. All knowledgeable and on time.

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    Punctuality & SpeedStaff

    Reviewed Jan. 10, 2018

    We were very happy with their service. They were very polite, and looking for the best way to give you a break. They tell you upfront what's going on, and what the cost will be. They don't do anything without telling you why, and is it ok to continue. Also they stay until the job is finished. No matter how late into the evening. We really like that. The reason I am writing this review is we feel people should know they can trust and depend on Williams And Son Plumbing to be there when they say, and do a good job. I would recommend them to anyone.

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    Customer Service

    Reviewed Jan. 10, 2018

    Great follow up, great contractor, honest, reasonable, good workmanship. HomeAdvisor kept on it. They kept asking me if anyone had replied to my requests. Even gave me a call to see if the work had been done. Many times you are not sure if anyone is paying attention, not in this case, good communication from beginning to end.

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    Punctuality & SpeedStaff

    Reviewed Jan. 10, 2018

    Contact with repair agency almost instantaneous. Repair time showed up in timely manner and repaired the doors to working order. Workers were very professional, polite and efficient. Billing was very fair. I would definitely use this company again and would recommend to my friends.

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    Price

    Reviewed Jan. 10, 2018

    I have used HomeAdvisor to find resources for 2 separate small projects and have been very satisfied with the companies recommended to me. The work performed was high quality for a reasonable price. I will be using HomeAdvisor in the future.

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    Verified purchase

    Reviewed Jan. 10, 2018

    I entered my project details and the contractors called me. I was able to get multiple quotes and compare the customer reviews from the different companies. This is a great way to select a contractor when you don't know the businesses in the area. I will use HomeAdvisor again.

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    Verified purchase

    Reviewed Jan. 10, 2018

    I had a great experience. I was contacted by 3 businesses. I scheduled with the first one that called me, Arizona Vent Cleaners. Everything was done within 3 working days. I would definitely go through Home Advisor for future needs.

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    Verified purchase

    Reviewed Jan. 10, 2018

    The stump removal service was an excellent. I think people are always happy and safe and careful about who they hired to do a job because there are plenty of rip-off artists out there. However, in the case of Bobby he's an upfront businessman, gives great prices, and has integrity. That's hard to find.

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    Verified purchase
    Customer Service

    Reviewed Jan. 9, 2018

    I was satisfied with the service. They were quick to respond. They also checked back to see if I was happy with the recommendations. In one instance I only received one business suggestion. During the follow up they refined my original request and were able to supply three additional companies to review. I'm very happy with the results and would recommend HomeAdvisor.com.

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    Staff

    Reviewed Jan. 9, 2018

    Hired a recommended cleaning person from HomeAdvisor. Asked her to do a move out cleaning for a tenant. She said she did these all the time and would send her crew. The agreed on price was $175.00. She wanted to do it on a day no one could be there and asked me to leave check on counter so I did. She cleaned nothing and helped herself to the check, cashed it when she was suppose to be cleaning and then never did the work. I have contacted HomeAdvisor but with them there is no recourse. You are left out to dry!!! The place was filthy so I had to pay again to have it cleaned. The cleaning girl then wrote a very nasty note to me because of a bad review and insisted she had done the work. Many people witnessed her work and she should not be listed as a cleaning company. She is ripping people off! Careful people of Charlotte NC HomeAdvisor is really terrible. The company was Clean and Tidy LLC.

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    Customer ServiceStaff

    Reviewed Jan. 9, 2018

    I got 4 total bids on getting 3 tall sweet gum trees removed and one stump ground. Braden of Avid Treecare responded first and immediately with what turned out to be the best bid. I hired them and could not be more pleased!

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    Verified purchase

    Reviewed Jan. 9, 2018

    We recently used HomeAdvisor to get a tree removed, new AC/Heat and siding for our house. Three separate contractors, three good experiences. We will not hesitate to use HomeAdvisor for our next project. All of the contractors were competitive and professional.

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    Verified purchase

    Reviewed Jan. 9, 2018

    Had obvious signs of a leak and water damage in the past... No evidence of current leak. Corrosion on some pipes when exposed... but no leak. Possibilities... Leak from roof and rain? Pipes from adjacent bathroom? No evidence implicating either source... One man (Wayne - Watergon) went the extra mile and at least found something... Appreciate that...

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 9, 2018

    Snow Removal - Fair, quick, responsive, personal. A good businessman. Jim responded within hours and worked with me even though I live several states away from the job site. I will be able to work with this company in the summer as well. I have nothing to complain about.

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    Staff

    Reviewed Jan. 9, 2018

    The Home Advisor rep made sure to follow-up in a timely manner. Follow-up has been conducted with the selection of a company, to ensure the company contacted us, and to inquire about the work. Home Advisor was interested in ensuring we were happy with the end results of our project. It is clear that they are serious about matching homeowners with the right professionals.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2018

    Satisfied with the resource database of multiple professionals and verified references for each professional. Not satisfied with the multitude of emails for various services that I'm not currently looking for.

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    PricePunctuality & Speed

    Reviewed Jan. 9, 2018

    Quickly found listings. My selected firm responded quickly, showed up on time, and performed their service quickly, efficiently, and at an excellent price. I highly recommend Junk King for debris removal, and HomeAdvisor for finding high quality businesses. Will use HomeAdvisor again soon.

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    Verified purchase

    Reviewed Jan. 9, 2018

    This is our first experience with HomeAdvisor, and it worked out great. We successfully hired an electrician and a plumber and found the process of finding contractors, obtaining bids, communicating, hiring, scheduling and rating was excellent. We are now hooked and plan to use HomeAdvisor now for all our home contractor needs. Thank you!

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    Staff

    Reviewed Jan. 9, 2018

    Garage Door doesn't open. From the time of contacting HomeAdvisor to the completion of the job took about three hours. All along the way we were treated respectfully with a willing desire to address our issues. The techs involved were professional and honest in their assessments.

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    Customer Service

    Reviewed Jan. 9, 2018

    I went online just to find some information about local businesses that might be able to install a small section of guttering on my house. I filled out the information they requested and when it gave me two options: if I wanted companies to contact me or just see the list of possible companies. I selected the option that I just wanted the list of the companies they suggested in my area, not to be contacted. The very same day I started getting calls from companies. I did not want anyone to contact me. Now today I got another call. I will not use HomeAdvisor again because I do not like being solicited and obviously they do not follow through on their word.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Barb, We apologize for causing any confusion, by submitting a request, your info is sent to our pros and they will attempt to contact you. If you prefer to browse local pros and contact them at your leisure, please feel free to do so here: https://www.homeadvisor.com/c.html. If there is any further assistance we can offer, please call Customer Care at 877-699-4736 or reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 9, 2018

    Roof repair - Found a solid professional to get work done for my house. Timely and accurate. We were on a bit of a time constraint with getting this job scheduled in time for a real estate transaction. Will use this service again.

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    Verified purchase

    Reviewed Jan. 9, 2018

    You stated this was 1st of 3 toward $50 cash reward. I think it should be 2nd of three as I used Mcallister Lawn Services in the fall of 2017 for a project. My experience with HomeAdvisor has been a positive one and both times I was very satisfied with the outcome.

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    Installation & Setup

    Reviewed Jan. 9, 2018

    We purchased a townhouse for our daughter to live in. It was in pretty rough shape. We totally (new flooring, new cabinets, everything) removed all the old and installed everything new. The whole project took less than 30 days and our daughter is so happy. It was almost like a Property Brothers episode.

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    Price

    Reviewed Jan. 9, 2018

    Carpet Stretching - Promptly contacted by a qualified contractor who performed excellent work at a reasonable price. HomeAdvisor provided two names of contractors but only one made contact. HomeAdvisor followed up with a request for a review of work done. Very satisfied.

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    Customer ServiceStaff

    Reviewed Jan. 9, 2018

    I would use this service again for sure. It was so easy and the response was so quick! Plus, I really liked the company that I connected with. The serviceman was courteous, helpful, and listened to my requests. And, will be coming back to prepare for the warmer months.

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    Installation & SetupStaff

    Reviewed Jan. 8, 2018

    The company you recommended was HI TECH SPA. Chuck was the tech that came out. He by far is the most qualified spa tech I have had the privilege to know. He worked with me and my home warranty co., diagnosed the problem got the correct power pack, and pump. Installed both with some plumbing corrections all within three hours. Like I said he knows what he is doing. Hire him...

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    Customer ServicePricePunctuality & Speed

    Reviewed Jan. 8, 2018

    I have used Home Advisor four times in the past 3 months for two homes in different states. Each recommendation gave prompt, reliable, and reasonable service. While I did not use one of the contractors, there was a very quick response which was helpful. The other 3 provided exceptionally good service for a better-than-expected price.

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    Price

    Reviewed Jan. 8, 2018

    Home Advisor is a great place to book work for all work. I had a medium size stump removed and 2 queen palms Trimmed. MCB company are very professional and do great work for a fair price. I will be calling them for a estimate and removal of the 2 palm trees in about a year.

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    Verified purchase

    Reviewed Jan. 8, 2018

    HomeAdvisor is the best, I would recommend and have recommended HomeAdvisor to my friends and co-workers. I like the fact HomeAdvisor does a background check on each person they recommend because safety is a big thing in the world that we live in. Additionally, HomeAdvisor encourages reviews on the work of their contractors. Using HomeAdvisor allows to shop around compare prices and get reviews before making a decision.

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    Verified purchase

    Reviewed Jan. 8, 2018

    It was the weekend and I noticed water dripping from my roof even after the rains had stopped for several hours. I found that the water was coming from the solar panels, but since it was the weekend, I had little hope in getting it serviced right away. However, I was desperate to minimize my water bill and ran across HomeAdvisor. I sent out a request and a half hour later, a couple of companies called me to provide assistance. I will be keeping HomeAdvisor in my contacts.

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    Customer Service

    Reviewed Jan. 8, 2018

    I wish I knew about this company before this! Prompt service from local craftsmen, been screened by HomeAdvisor. Follow up to make sure I am happy with the job, excellent customer service! Follow up phone calls and e mail to guarantee customer satisfaction. This is the way to find quality companies!

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    Customer Service

    Reviewed Jan. 8, 2018

    We got the name of an excellent handyman who repaired our deck from HomeAdvisor last summer. Then we used a HomeAdvisor rated electrician to install new lighting in our living room. Would definitely call either one of them again!

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    Punctuality & Speed

    Reviewed Jan. 8, 2018

    Found a great company that did outstanding work and reasonably priced. I was very pleased with the work scheduled (in one day, after weekend), the professionalism of the company and the work performed.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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