HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
Visit www.homeadvisor.com- Convenient app
- Free to use
- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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Reviewed Aug. 30, 2018
Thank you for providing me with multiple choices, I did ultimately choose who I feel was the best choice, Stewart's Windows. EXCELLENT! Hard to know who to choose, what Home Advisors gives us is a list of proven trustworthy companies to select from. Greatly appreciate this.
Reviewed Aug. 30, 2018
15 foot clogged 3" pipe. Slow draining sinks in the kitchen and one slow flushing toilet. Previous home owner ran grease down the drains causing the clog. Leave this work up to the Rooter Man and you will be very pleased with the results. Expedient and professional.
Reviewed Aug. 30, 2018
Very easy to use their website... Their recommendations saved me time and money. I will use their website again if needed. You state what you need done and they find the business and workers to complete your project. I would use them again.
Reviewed Aug. 30, 2018
Their website is easy to navigate and very helpful. I have been able to find experts for multiple types of household work, including roof replacement and gutter repairs. I often recommend them to friends and family. It helps to have the options of multiple professionals and reviews from others as a guide.
Reviewed Aug. 29, 2018
I posted a negative review about a drywall contractor recommended by HomeAdvisor. One day later, HomeAdvisor called to inform me that the contractor disputed my review, and that they demanded that I provide documentation to support my review. Frankly, that is totally absurd. HomeAdvisor survives on the fees they charge contractors that they recommend. I understand that business model. But, to question the dissatisfaction expressed by a customer who pays that contractor demonstrates that HomeAdvisor doesn't want reviews based on true customer experiences. Apparently, they want, and will only publish, positive reviews of their recommended contractors. For the record, my review is still "pending" due to my refusal to waste any more time and effort on this matter. I will never accept another recommendation from HomeAdvisor.
Hi Dave, We absolutely post negative reviews and we're sorry to hear that you disagree with our practice of basing review disputes on factual documentation. We would be more than happy to further address any additional concerns you have about our reviews or the status of your specific review. To speak with a rep, please call Customer Care at 877-699-4736 or send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Aug. 29, 2018
I am new with HomeAdvisor. I was dealing with Pheobe. She was very attentive with me while trying to sign me up but as soon as there was a problem, she's gone in the wind! I have tried several times to contact her over the last few days with no response. Pheobe never told me that I would be billed weekly. All she told me was that I would a $250 credit in free leads. I was under the assumption it was billed annually to renew cause I asked her that and she said yes. However, she failed to mention the weekly charges for leads that are randomly sent to me. I called their customer Service line Friday the 23rd and spoke with Teresa who assured me she would contact the right people and have them get back to me. That was not done. It looks like HomeAdvisor is just a money racket and that's all they want!
I spent the following Monday calling all my "leads". Half of the "potential customers" I called were surprised I called and didn't even have any serious intention of hiring anyone and they just were trying to get "quotes" in case. I get charged for these "leads". I need a response from HomeAdvisor or I'm taking my business elsewhere and suing! This should be illegal. Plus Pheobe promised me I would get a lot of customers by joining HomeAdvisor! Doesn't seem to be the case so far!
Hi ReeRee, We apologize for any confusion, the annual membership is billed once a year but lead fees are billed weekly. Leads and their fees are covered during sign up and are part of the recorded voicelog you complete prior to completing enrollment. We have forwarded your concerns to the proper channels and a rep will be reaching out to further assist you. If you have any other questions in the meantime please feel free to send them to emailus@homeadvisor.com. -HASupport
Reviewed Aug. 29, 2018
Thanks to your site I was able to locate a professional and have service within a week. I will remember this site for future home projects and recommend you to friends that may be in need of home services. Thank you HomeAdvisor.com!
Reviewed Aug. 29, 2018
HomeAdvisor is a good place to find reliable contractors. The website analyzes the average costs to construct in your area, this gives the consumer a good understanding of the price. It also allows you to send requests to multiple companies. You can then ask each to give you a quote and compare their prices and service.
Reviewed Aug. 29, 2018
Landscaping - HomeAdvisor got the job done. Hooked me up with a pro who was knowledgeable, polite and a hard worker. His cost was reasonable for the task involved. I have read other people’s reviews and have to agree with them. Thank you.
Reviewed Aug. 28, 2018
I used HomeAdvisor to locate a dryer vent cleaning service. I felt much more secure in the knowledge that someone else had checked them out and knew of their quality and fairness. Received great service and will definitely use homeadvisor again.
Reviewed Aug. 28, 2018
HomeAdvisor was very easy to use and find a qualified contractor to do the job (Window Trim Repair). The contractors were well qualified to do the job, timely for the estimate and start work appointments. I would recommend Home Advisor to find help with small or large projects.
Reviewed Aug. 28, 2018
A 12'x12' concrete patio on sloping ground; 4" thick on the high side, and 8" thick on the low side. The sloping ground required fill dirt that I did not have on-site. Affordable Concrete (Derek ** and his Team) drove offsite to a location that had fill dirt and brought back sufficient quantity to do the job. Really appreciated how they responded to a problem and then solved it without a lot of fuss.
Reviewed Aug. 28, 2018
Had high radon levels in basement. Dan quoted a price that beat other similar companies. He installed a radon mitigation pump in basement storage room and properly vented to outside. Dan was very professional throughout the entire process. Highly recommend based on price, knowledge, work performed and customer service.
Reviewed Aug. 28, 2018
I have attempted to use HomeAdvisor several times to have work done on one of my homes. I tried to find a roofer, a plumber, and someone to repair or replace my porch several times during the last three years. I have only had one response ever from recommended companies. I hired a contractor that did respond from HomeAdvisor.com. The contractor I hired was supposed to be licensed, bonded, and insured to work in Canton, Ohio, HomeAdvisor claims their contractors are prescreened. My contractor had a license. He did not have insurance. He was not bonded to work in Canton. He did not obtain a building permit before he started working. He did not stop working when a city inspector told him to stop verbally. He waited three days to apply for the permit after he completed removing the old porch and building a new wooden porch.
All of the work performed after a stop work order was posted was sloppy and rushed. Stairs failed inspection due to top two stairs not matching bottom two stairs. Instead of just fixing top two stairs, he built another set of stairs that were a single board wide. These stairs and handrails were hastily built using the wood from the first stairs. Nails, screws and bolts not flush, pounded all the way into the wood, or even installed straight. All of the ends of the handrails and support beams have rough splintery edges. I can’t believe these stairs passed inspection.
Lawn damaged from crane used to remove old porch cement slab, cement sidewalk damaged and several wide deep ruts in lawn. Lawn not repaired from crane damage. Cement slab from porch left in lawn for a month, sank into the soil killing grass and leaving a tree in depression and a 6x10 area of dead grass. Contractor stored building materials on lawn covered with a tarp, leaving more depressions in soil and killing another 100 square feet of grass. Contract indicates the project would be done in one week. Project took seven weeks to complete. Contractor performed jobs for neighbors next door instead of doing my project using my yard as a staging area and my materials to perform the other contracts with neighbors.
HomeAdvisor contacted when the city inspector showed up to speak to contractor and myself. I was told to wait until Project was completed to do a review. When project was completed I called HomeAdvisor. Was promised someone from management would contact me about my complaint. I was told to write a review for them to read. Review submitted, no one contacted me so I called a third time. Told them about my experience. I have edited my review on their site to reflect the service provided by their prescreened professional contractor. I was promised a follow-up call again but still nothing.
Hi Steve, We're sorry to hear you had this experience with a pro. We absolutely screen our pros and encourage you to find more information about what that process consists of here: https://www.homeadvisor.com/screening/. We're happy to reach out to further assist you in this matter. Please private message us with the best phone number we can contact you on. Thank you. -HASupport
Reviewed Aug. 28, 2018
I have found a plumber and an electrician on HomeAdvisor. Both were excellent in their profession and were very customer oriented. I am quite happy with the opportunity and the ability to use HomeAdvisor to find local professionals to do work on my home. Using HomeAdvisor has taken a lot of pressure off of me in trying to find quality service in an area where we are new.
Reviewed Aug. 27, 2018
A new cabinet door hinge screw broke off inside the face of the cabinet. The broken piece needed to be removed to replace the hinge screw. This took some skill and patience and Russ refilled the hole with epoxy so that a new screw would be secure holding the door hinge in place.
Reviewed Aug. 27, 2018
Great follow up from HomeAdvisor, they contacted us by phone to make sure the process went well and we received good service. Pleasure using Home Advisor. We will be sure to continue using them for other services. Thank you, Home Advisor!
Reviewed Aug. 27, 2018
Steven was very professional with his performance. He identified the source of the problem that caused accumulation of frost/ice in our Maytag refrigerator freezer. He removed the damaged part and showed it to us and mentioned that it was a problem with Maytag refrigerator. He installed a new part, which he explained would correct the problem. He provided warranty on labor and parts.
Reviewed Aug. 27, 2018
Very pleased with the service I received from HomeAdvisor. Three businesses called me. One didn't seem interested but the other two provided free estimates and I selected one which did an amazing job and I would definitely use them again.
Reviewed Aug. 27, 2018
Mike ** from Comfort Zone Construction did a great job. He showed up at 8:30 Monday morning on time for our appointment. He brought the proper screening and did a meticulous job installing it. I would recommend him in a heartbeat!
Reviewed Aug. 27, 2018
Was pleased with the response I got from the recommended electricians. I got replies from all three of them within an hour or so and was able to hire one for a very reasonable cost. The one I hired did very good work and I will use them again when I need an electrician. My first experience with Home Advisor was very positive and I'm sure I'll use this service again when I need to hire a contractor.
Reviewed Aug. 27, 2018
I have used HomeAdvisor in both VA and NC. I must say that I have never been disappointed with any of the contractors suggested to me via your website. It is nice to know that your companies have been reviewed for their quality of work, that reviews are verified, etc.
Reviewed Aug. 27, 2018
Home Advisor is my go-to source for contracting services. I've used them to find cleaners, tree removal, HVAC and electrical contractors, and septic tank specialists. Everyone I've hired through Home Advisor has been professional, experienced, and finished the job quickly and efficiently. I'd definitely recommend Home Advisor to my friends and family.
Reviewed Aug. 27, 2018
After spending hours calling answer machine after answer machine on a Saturday I came to Home Advisor. The first call to one of Home Advisor's referrals landed me a plumber who could help me that very same day. I would use Home Advisor again.
Reviewed Aug. 27, 2018
I'm generally happy with the results I get from Home Advisor pros. The only reason I didn't give it 5 stars is that we don't get a lot of matches on searches in our area. I generally like to get 3 competitive quotes on big jobs, and I usually only get 1-2 matches from Home Advisor and have to do my own search to supplement them.
Reviewed Aug. 27, 2018
This site was useful, intuitive and simple. Was matched up really quickly with someone in my area. My parents told me about this site, and setting up an account was easy, and making an appoint was easy as well. The texts were prompt and informative.
Reviewed Aug. 27, 2018
I wanted additional insulation in the attic of my existing home, but I didn't know anyone locally who installs it, so I looked online and found HomeAdvisor. I was pleased to find a recommendation there for Innovative Insulation, LLC, in Windber, PA. There were a number of reviews, all positive. I called the owner, Shawn **, who came out, inspected the job, and gave me a price. He did a great job.
Reviewed Aug. 26, 2018
Clogged drain from Kitchen to main line. Contractor was very efficient and completed the job in about 1 hour. Doug had all of the proper machines in his van and wasted no time cleaning out the clouded line using both the snake and pressure jet. Very pleased with his work.
Reviewed Aug. 26, 2018
The tile floor in my family room, kitchen, powder room, laundry room, and foyer are perfect! The cleaning was done in a professional manner. The cleaning of my area rugs was excellent. The colors are very vibrant. The reds are bright; the contrast colors are distinct, and the whites are clean.
Reviewed Aug. 26, 2018
I got prompt referrals and contact info from HomeAdvisor. I used this to find reputable company who did very nice job. HomeAdvisor followed up with me to make sure I got what I needed. I'd use HomeAdvisor again to help me screen for possible service people. I like Customer Ratings to quickly give me an idea of who to hire.
Reviewed Aug. 26, 2018
Have used HomeAdvisor 4 times. Always pleased with services—concrete work, lawn service, tree service, sprinkler service. The professionals were timely, did good work and at a reasonable price. I would certainly recommend HomeAdvisor for any service.
Reviewed Aug. 25, 2018
Appliance Repair. I had no idea where or what to look for for help. Home Advisor was easy to use. I got the information and reviews to make a reasonable decision. I didn't get a million calls, I received one call from the pro I chose. I would and will use this service again.
Reviewed Aug. 25, 2018
Friday night, our sink finally stopped draining, despite our best at-home fix efforts. Home Advisor helped us find an nearby plumber with next-day availability easily and quickly without having to call around or wait for the morning to start scheduling things. The plumber they matched us with was a good find!
Reviewed Aug. 25, 2018
This was the second time we used HomeAdvisor to hire a contractor to perform work at our home in South Lyon, MI. Beware that HomeAdvisor gives a false impression that the approved contractors on their website are honest and reliable. In fact, the company we hired through HomeAdvisor did not perform the work as agreed and failed to return the deposit for said work, even after sending a certified letter. I thereby contacted HomeAdvisor to determine my options for recovering the deposit money. I was informed by one of their customer service reps that the complaint would move to management level and that someone would contact me within 7-10 business days. It has been more than three weeks since contacting HomeAdvisor and no word from them and no deposit returned from contractor who is now no longer approved on their website. Would not recommend using HomeAdvisor.
Hi Riva, We're sorry to hear you had this experience with a pro and haven't heard back from us yet. We have forwarded your concerns to the proper channels and a rep will be reaching out as soon as possible. If there is any additional info you'd like to provide in the meantime, please feel free to send it to emailus@homeadvisor.com. -HASupport
Reviewed Aug. 25, 2018
We believe that Home Advisor is connecting customers with reliable companies that would actually perform the job fast and with great reliability and at a reasonable cost. For our next project, we are looking forward to connecting again through Home Advisor and obtaining a reliable and reputable companies.
Reviewed Aug. 25, 2018
Home Advisor has been very helpful for me to find someone to do jobs for my home. All the pros have been very professional and courteous. I would highly recommend Home Advisor for help to find someone to do your jobs...
Reviewed Aug. 24, 2018
The only company who responded was Steady House. They shored up our fire pit hoping to decrease the amount of heaving from our pavestone patio. The Steady House crew worked tirelessly excavating the dirt to create the holes for the piers. They moved my plants carefully and then replaced them with great care to ensure everything looked normal. I definitely recommend using Home Advisor for your next project.
Reviewed Aug. 24, 2018
HomeAdvisor has provided me with a wealth of information regarding various projects and professionals. I have hired two professionals listed on HomeAdvisor website, and the projects have been very successful. I enjoy the occasional informational tips and articles sent via email.
Reviewed Aug. 24, 2018
I needed my hardwood floor repaired. I chose Home Advisor due to their reputation on recommending qualified contractors. The response from Home Advisor was fast. I had multiple choices. I hired one and they did a great job. I would use them again.
Reviewed Aug. 24, 2018
Too many phone calls from many vendors and really not sure who to use and had to check reviews and pricing to make a decision. One person showed up although I canceled the appointment and not happy with this situation. Will think twice before using this service again.
Reviewed Aug. 24, 2018
My experience was great. I was able to have 3 different people come and get quotes for the fence repairs. I also looked at the ratings for each company and then was able to make an educated decision on who would repair the fence. Home Advisor gave me the contacts and tools to make the best choice for my needs.
Reviewed Aug. 24, 2018
This duct cleaning vendor was excellent. I have submitted a glowing review for AJ and will use him and perhaps other vendors recommended by HomeAdvisor in the future. AJ contacted me promptly, was on time and worked very hard to clean my extremely dirty ducts (38 years old). Thank you.
Reviewed Aug. 24, 2018
I received a call from Daniel from ** selling me on how this service would help grow my business. I signed up and he promised me that after he turned the leads on that we would discuss each lead before I was charged. I noticed a few days later that I was already charged $390. I immediately called him to discuss my concerns. He told me to not to worry about it and that we would discuss it, I wasn't charged and asked if he could call me back. He didn't. I called and left several messages and never heard from him again.
I paused the leads called and asked to cancel my account. Here are my main issues. The legitimacy of the leads. I had several leads. I called back immediately, texted and email and never heard from them again. I had several that told me they were just in planning stages and had no intention on booking. I even had a lead that was from another pro stating he was just filling out the website to see if it would work for his business. I'm also signed up with Thumbtack and have never had a problem at all with their leads. The only resolution I initially got was a $200 credit on future leads. I've received an email and letter stating I'm being turned into collections if I don't pay the bill including the fee they've added. I'm contacted my attorney and will deal with the collection agency. This has been a horrible experience. Most of the Pros are small businesses owners and things like this can easily bankrupt them.
Hi Sharon, We're sorry to hear you have some billing concerns. We have forwarded this matter to the proper channels and a rep will be reaching out to further assist you. If there is anything else we can help with in the meantime, please feel free to call Customer Care at 877-947-3639 or reach out to us emailus@homeadvisor.com. -HASupport
Reviewed Aug. 24, 2018
I tried to log in the next day. It said that I have to activate my account. Then it linked to a change password screen. I gave up. The only company that called me has finished the work, and I am very satisfied with it. I will call them again.
Hi Jerilyn, Thanks for sharing your feedback, we're glad to hear you had a positive experience with the pro. We would be more than happy to help you with any account login issues you've come across. Please give us a call at 877-699-4736 to speak to a rep. -HASupport
Reviewed Aug. 24, 2018
I have hired four different pros from Home Advisor this month. When do I get the $50.00? All of them have been excellent. I would recommend Home Advisor to others. The workers have been on time and efficient. I appreciate their work.
Reviewed Aug. 24, 2018
I was very pleased with my experience on Home Advisor. The company they recommended was very satisfactory and did a great job. I will use both Home Advisor and the company I hired again in the future. Home Advisor gave me reminders of my appointment time with the company I hired, and followed up with when the work was done.
Reviewed Aug. 24, 2018
This was our first time using Home Advisor. We were looking for companies to bid a replacement deck. We were not pleased with one of the companies recommended. They were overpriced and had poor customer service. Fortunately, we did find Borders Decks and were VERY pleased with that company.
Reviewed Aug. 23, 2018
I was surprised to get a large chain recommendation, but after reading reviews and talking to their salesperson, I decided to go with TruGreen. I am very satisfied with my choice and your yard care recommendation. Thank you for your help.
Reviewed Aug. 23, 2018
A friend recommended and now I will recommend it to all of my friends. This is a great way to get home projects done well. They are quick in their responses and fair in their pricing. They beat all expectations that I could have had.
Reviewed Aug. 23, 2018
I have used HomeAdvisor several times and each time I have been completely satisfied with the service professional I hired for the job. The jobs included power washing, appliance repair, plumbing repair, and electrical repair. I would recommend HomeAdvisor to anyone.
Reviewed Aug. 23, 2018
Very pleased with ease of website. They found a company to do the work, even made the phone call for me and I was speaking to the person within 2 minutes of logging on to Home Advisor. This was the first time I have ever used this service but will definitely do so again!
Reviewed Aug. 23, 2018
As a land owner in Missouri who lives in SC, HomeAdvisor was great. We did meet with the man who owns the company before he did the work, as we scheduled it when we were in Missouri. We did all of the research before going out of town. The owner was prompt and did a great job.
Reviewed Aug. 23, 2018
Repaired our Kitchen Aid Refrigerator. It works great now. He was on time, worked fast, cleaned up and was very knowledgeable. The cost was very reasonable. Highly recommend Dan for all appliances. HomeAdvisor was excellent to work with. Reliable. We are using HomeAdvisor for other projects repaired.
Reviewed Aug. 23, 2018
You seem to provide excellent contractors who respond quickly, and furnish professional proposals. They follow up after the proposal stage and usually can start the project quickly. I also like the fact that HomeAdvisor follows up in order to see how my experience was.
Reviewed Aug. 22, 2018
My AC wasn't working when we got home today. I got on Home Advisor and was in contact with a repairman in moments. He came out right away and did a great job getting us back up and running. We have used HA in the past and have always had a good experience.
Reviewed Aug. 21, 2018
I gave 3 stars because I am satisfied with the work but feel the price was higher than expected and hours later still smelling the glue that they used on the pvc pipes. Should be warned of how strong those fumes can be.
Reviewed Aug. 21, 2018
Very fast response and good recommendations. The agent spent quality time on the phone to understand my needs. Also made sure I got the reviews done. I received 5 good suggestions out of 10 top reviews by email very quickly. The handyman was professional and fair price.
Reviewed Aug. 21, 2018
We had a toilet installed. Everything went the way you wish it would! Jared called back and set an appointment right away. He did the job on time the next day. Prompt, efficient, tidy workers and a reasonable price. I'm amazed at how easily this job went. I will definitely call Jared again, and will also use Home Advisor for future jobs.
Reviewed Aug. 21, 2018
Replace kitchen light. Everything was done as I expected in a professional manner. They arrived at the stated time and the cost was as quoted. I had an additional job of adding 2 new electrical plugs in a basement room. The cleanup job was superb. Great job.
Reviewed Aug. 21, 2018
Every time we get someone off HomeAdvisor they are always on time and do a wonderful job. I would recommend homeadvisor to all my friends and family so they get a great job done by great people. Thank you to the pros that I have hired so far.
Reviewed Aug. 20, 2018
We tried for more than a month to find someone to repair concrete blocks that support a bilco door. The only contractor we could find gave us an estimate that was out of this world. We finally came to HomeAdvisor, and within weeks, a professional with very reasonable rates and excellent reviews completed the repairs at a fraction of the cost. Thank you, HomeAdvisor!
Reviewed Aug. 20, 2018
I put my info into HomeAdvisor and in less than 1 minute got a call from the company I ultimately hire. Other companies I called (with good ratings never even called me back for an estimate). The company performed as described. I will use HomeAdvisor again!
Reviewed Aug. 20, 2018
I've used HomeAdvisor for a number of projects at this point and will use in the future for more. Thus far, the companies they have referred me to have provided excellent service. Great place to start a project particularly if you don't have a company in mind to do the project.
Reviewed Aug. 20, 2018
I am the owner a Draper Floors in Carrollton Tx, I have found out that HomeAdvisor has place a false ad on Google Chrome indicating that they are a part of installation division of Draper Floors. This is a false advertising and we are going to take legal action to have this false advertisement removed. People read Draper Floors good reviews and then they are falsely directed to HomeAdvisor's contractors that have signed up with them. Consumers are being fooled into calling HomeAdvisor when they really wanted to contact Draper Floors. Draper Floors report this to Consumer Affairs and has learn this is a common practice of HomeAdvisor. Just go to Consumeraffairs.com to read.
Hi Tim, We apologize for any confusion, we do not have any companies on our network by that name nor are we able to find anything resembling the ad you're referring to. Please provide a link to the ad and any other information supporting your claim so we can investigate. Thank you. -HASupport
Reviewed Aug. 20, 2018
Very professional, came as promised. Full team and got the work done in one day. It was a large job. We took down about 10 trees and all the shrubs around the house. Stump and all. They cleaned everything before they left.
Reviewed Aug. 20, 2018
Asked for assistance in general home repair needs we had for the new house we bought in Tennessee. Excellent assistance was offered. We are very happy with the assistance offered by the app. The operator who answered the phone was very knowledgeable and knew what to ask so we could make the best choice possible. Thank you very much.
Reviewed Aug. 19, 2018
I have attempted to hire handymen from HomeAdvisor. My first apt was canceled a day or two before accepted scheduling. So, I tried HomeAdvisor again, had a handyman and got appt scheduled, again a day or two before my scheduled appointment, I received another cancellation. Two strikes, they're out. Won't use them again. Will stick with Angie's List. At least they show up.
Hi Mike, We're sorry to hear you had these experiences, we encourage our pros to honor their appointment times. Please feel free to submit your feedback to them here: https://www.homeadvisor.com/write-a-review/ and we would be happy to help you connect with a different pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Aug. 19, 2018
Very easy to use - just click the button to request quotes and within minutes the contractors were calling me to set up an appointment. I went with the first one, since he seemed very straightforward and professional on the phone.
Reviewed Aug. 19, 2018
One of the extension springs on one of our garage doors broke. Alliance sent one of their workers to our house within the hour, and he was able to complete the repair in 30 minutes, which involved replacing both extension springs, one rotor wheel, and installing two safety cables. Excellent work and service.
Reviewed Aug. 18, 2018
Town and country LLC fixed my garage. They were absolutely awesome, prompt, knowledge and fairly priced, tech was great! He advised me I would eventually need a new door but fixed it so it was operational and safe. I would proudly recommend them to anyone looking for work to be done.
Reviewed Aug. 18, 2018
I have had great success using HomeAdvisor. I am confident that I will have choices of quality professionals that do professional grade work. It is a great system to help me with projects that are above my skill level. I have used Home Advisor Professional for my Primary Residence and Rental Properties.
Reviewed Aug. 18, 2018
Our garage doors were very noisy and we wanted to make sure that they were in good shape. He did a very thorough inspection and oiled all points on the doors. He explained why he used oil instead of WD 40, showed us how to do it in the future. We will definitely call him if we have any problems in the future!
Reviewed Aug. 18, 2018
5 stars for park plumbing, positive experience when we were very distraught not being able to use any water in our home. Joe of Park Pump and Well was a lifesaver, solved our problem and kept us in the loop with everything he did, he always returned our phone calls in a timely manner!
Reviewed Aug. 18, 2018
I have used HomeAdvisor twice to find a lawn service for mowing and trimming. I have been very pleased with the choice of companies in my area that have been provided for my review. This is an excellent service for no cost!
Reviewed Aug. 17, 2018
This company did an excellent job. Showed up on time, work was done professionally and fast. No room for improvement. I highly recommend them. Two men in the pouring rain removed a huge river birch, they had the stump ground and roots removed and left no mess at all, not a twig or leaf. They hauled it all away as promised. Their equipment was more than adequate and they knew exactly how to use it all. No damage was done in the removal. It was impressive.
Reviewed Aug. 17, 2018
HomeAdvisor went above and beyond to make sure I had several vendors to review and select from via phone and email. I like that I could also review comments from other customers. This helped in my selection process. Also I know when I hire someone from homeadvisor they are dependable and have already been screened.
Reviewed Aug. 17, 2018
We had a great experience with HomeAdvisor. The electrician we chose was Benham Electric Services. They were professional, courteous and knowledgeable. They gave us a fair quote for the work we needed to be done and the cost was less than what they quoted. We are very happy with our service.
Reviewed Aug. 17, 2018
HomeAdvisor is a big scam. They only post good reviews so a homeowner has no idea if the contractor has had any complaints. I tried to post a 3 star review and they would not post it. It was pending for months and whenever I called they told me it will post soon. They are liars and scammers and more people should know about it. How can every contractor have an average review in the high 4 range? They can’t and not allowing potential customers to see the poor work that one may have done destroys the whole point of their site. Like I said, just a bunch of scammers that should be sued by millions. Chris Terrill should be ashamed of his company and himself. Only a morally bankrupt individual tries to pull the wool over millions of people.
Reviewed Aug. 17, 2018
Always use HomeAdvisor. I have used them for a variety and never disappointed and got top quality workmanship through their recommendations. All workers are very professional and clean. Respectful of your home and items. Take their advice. You will be very satisfied.
Reviewed Aug. 17, 2018
Received quotes for plumbing repair. We were very satisfied with the company that we used that we found through Home Advisor. Have set up several other projects using Home Advisor. Will definitely go to Home Advisor first when looking for work to be completed around my house.
Reviewed Aug. 17, 2018
White faced wasp nest removed promptly and professionally by friendly, knowledgeable gentleman. Took care of the nest and the wasps in a very short time. Would certainly recommend and/or hire again. Needed those wasps gone and this was done very well.
Reviewed Aug. 17, 2018
We could not get any of our usual subs for last minute small job. Home Advisor really came through!!! Just had to put in a little bit of information and they had the service call us immediately. Will definitely use them again!
Reviewed Aug. 16, 2018
I did not know who to call but I did get on line with Home Advisor. While on line they had a contractor call me and everything went great from start to finish. The next day we met to go over the work to be done and the next morning they were there working. Quick and well done!
Reviewed Aug. 16, 2018
This is the first time I used Home Advisor and I was very pleased and hired the first contractor who called me. He gave the best bid and service in my mind and was prompt, efficient, communicative and I would use this system again.
Reviewed Aug. 16, 2018
Finding the right kind of people to do the job is not easy, I have used Home Advisor to get recommendation of service providers around 5 times, out of which I have ended up using those providers twice and both the time I was very happy and satisfied with the work. The times I didn't use the providers is that those projects are still pending and when the time is right I am going to end up using those service providers.
Reviewed Aug. 16, 2018
Good customer service, came earlier than planned, did the job (unclogged 2 upstairs baths) & cleaned them up! The price was a little high but once the job was finished was happy to pay. Would recommend to my neighbors, family & friends.
Reviewed Aug. 16, 2018
The workmanship was excellent. Even cleaned up the area where he worked. The technician was polite and knowledgeable. It was a pleasure to have someone do an excellent job as was done today. Highly recommend this company for rug repairs.
Reviewed Aug. 16, 2018
So far I've been exceptionally happy with all the pros I've found on this site. My own complain/suggestion is that the chat with a customer service rep option needs some work. I can't tell if I'm talking to robots or people because the responses are so canned. It looks like straight copy and paste, like they aren't even reading what I'm writing. Just my two cents.
Reviewed Aug. 16, 2018
HomeAdvisor shows several different companies for each job and follows up to make sure the companies you select have contacted you. I feel very comfortable using their recommended companies. I have used 4 different companies for different projects so far and have been very satisfied with them all.
Reviewed Aug. 16, 2018
Just want to thank HomeAdvisor for having a one stop shop to look for reliable services. I am truly happy with Temperature Masters as they were reliable, dependable and provided professional services. I will recommend to my friends and family as it is difficult to find what you need and trust when searching on your own. Thanks again!
Reviewed Aug. 16, 2018
The site was very easy to use and thanks to the reviews I can make a smart decisions. My prior experiences with contractors were always with Hesitation - now that I can put my feedback and experience feels much more in control.
Reviewed Aug. 16, 2018
HomeAdvisor was very easy to use and I was able to get a qualified contractor to repair my irrigation system. I was able to locate a contractor, read other reviews and make an informed decision on who I hire. Thank you.
Reviewed Aug. 16, 2018
I have a 23 year old red crimson maple that had never been trimmed, this wasn’t a job I could do and didn’t know of a reputable company. I had seen commercial for Home Advisor and figured I would try it out. It was easy and I felt good about being able to see other customer reviews and the ease of service.
Reviewed Aug. 16, 2018
Have used HomeAdvisor 3 times & will use again in the future. Have been extremely satisfied with the companies they have provided for painting, power washing & AC repair. This service saves me a great deal of time looking for quality people when services are needed.
Reviewed Aug. 15, 2018
Deck replacement. Can’t say enough about Stoneybank Construction. One contractor recommended by you never showed up to give an estimate. We spoke to them, texted our address and never heard back. Their loss, because Stoneybank Construction was great. They did an outstanding job and will recommend them to everyone.
Reviewed Aug. 15, 2018
Very useful tool (HomeAdvisor) for me when I had major leak in master bedroom and needed 3 separate professionals in different areas (plumber, drywall contractor, hardwood professional). Very pleased with quality of workers. Price of workers varies. Helps to read reviews on the professionals. Professionals are very responsive when you put search in for a project.
Reviewed Aug. 15, 2018
Second time we have used HomeAdvisor successfully. Used to find our current landscaper as well. We now use Universal Landscaping. All Island Fence was prompt and followed through with calls all the way up to last one, asking about how satisfied we were with the work.
Reviewed Aug. 15, 2018
A few days ago I looked online at HomeAdvisor to see if I wanted to use any of their contractors for an air conditioning situation in our home. I never contacted any contractor from HomeAdvisor. At least 12 contractors contacted me. I never asked for anyone to contact me. I didn't use any service at HomeAdvisor, even though in the past I have contacted contractors from this site.
HomeAdvisor gave out my name, address and phone number to at least 12 contractors without my permission. I would never use a contractor on a cold call, and I resent the intrusion into my life and privacy. In the past I had a minor problem with HomeAdvisor when several contractors called without my permission--perhaps two or three. All these phone calls actually have me worried about who has so much identifying information about me.
Hi Robin, Thanks for sharing your feedback. A request can go to a maximum of four pros, while many go to fewer. It appears your request was submitted yesterday via an affiliated website and was sent to a total of three of our pros. We apologize for any confusion or frustration caused by this experience; we have placed you on our Do Not Call list. If there is any additional assistance we can offer please call Customer Care at 877-699-4736. -HASupport
Reviewed Aug. 15, 2018
One of the main reasons I used HomeAdvisor was the ability to book appointments from the website - something they advertise. I booked two appointments for two separate projects. In both cases I received what I thought were confirmation emails from HomeAdvisor with the phrases "Your appointment has been scheduled, Richard!" and "Projects work best with communication. Get in touch!" But nothing about needing to confirm the appointments or that the dates/times selected weren't actual appointments.
The first appointment happened this morning - no confirmation required by the service provider, and they were on time - all good. I get a call from the second service provider (appointment scheduled for tomorrow at 9 am), and when I call back, I'm told that there is no appointment for tomorrow, and they don't book appointments a 9 am anyway. The next available appointment is a week from tomorrow between 8 am and noon!
I don't know if this is a problem with a service provider agreeing to appointments that they can't fulfill, or with HomeAdvisor overselling their services. So apparently HomeAdvisor doesn't really book appointments - at least none that are in any way binding on the service providers. I still don't know who is at fault here, but pretty clearly HomeAdvisor is overselling their ability to "book appointments" online - even in the description provided for these reviews!
Hi Richard, Thank you for sharing your feedback. We regret that you did not have a more positive experience. We have forwarded this to the proper channels to look into further. If there's any additional assistance we can offer to help connect you with a pro or address concerns, please feel free to call Customer Care at 877-699-4736. -HASupport
Reviewed Aug. 15, 2018
I used HA's website to find a Contractor to install a new garage door. I picked one in the area whose profile looked good. When the rep arrived he didn't even have a tape measure to measure my opening to determine the dimensions of the new door. We discussed the installation and what it would entail, i.e. type of opener, cosmetic touchups after installation, what additional parts would be required. He wrote up the contract and Emailed it to me from his iPhone and asked for a 50% down payment and asked if I would make the check out to him instead of his company. I complied with his request.
Later that day I checked the contract (my mistake for not checking immediately after he Emailed it) and it had only ONE LINE - "New Garage Door $900." I was a little uneasy about this and also the fact that he asked me to make the check out to HIM. So I emailed him at the address on the contract - I had about four questions about the installation. In about an hour I got an email back stating the address I was emailing to didn't exist. I immediately put a stop payment on the check I gave him. So I called the number on the contract and found that the number didn't exist.
Next, just for the fun of it I decided to send the Contractor's Company a detailed letter via registered mail. Two days later I got the letter back with the message "No such entity at this address" or something to that effect. So, contractor arrived with no measure to measure for door's dimensions. Contractor asked me to make check payable to him. Contractor gave me a bogus Email Address. Contractor gave me a bogus phone number. Contractor gave me a bogus Street Address. I don't recommend using HomeAdvisor! I think you would be better off asking your neighbor (like in their TV ads) to give you a recommendation for a Contractor.
Hi Al, We're sorry to hear you had this experience. We absolutely vet our pros and take this process very seriously. Please feel free to find more information about our screening here: https://www.homeadvisor.com/screening/. We're happy to look into this matter further and address any concerns you have. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You are also welcome to give us a call at 877-699-4736. -HASupport
Reviewed Aug. 15, 2018
HomeAdvisor was a great help in finding qualified contractors for our job. I would recommend them to anyone! The contractors were able to start right away and they were great to work with. This site allows you to choose the contractor. There were a lot to choose from.
Reviewed Aug. 15, 2018
I easily found what services I needed. Very easy to get around and locate things. Excellent!! Will go to HomeAdvisor anytime that I need any kind of work done. The service that I got was excellent, fast in getting with me, on time. So much easier than trying to locate someone yourself. Excellent site!!
Reviewed Aug. 15, 2018
Your (filthy) roof now sparkles! More than that, the team was thorough and did a great job of cleaning up - even within our screened entryway, to be sure no residue or mess was left behind. Owner, Dylan ** is a delight to work with. We will, for sure, use them again - and again!
Reviewed Aug. 15, 2018
I called for recommendations on lawn sprinkler companies. Within 10 Minutes Phillip from Living Proof Sprinkler called and within a week they came out fixed my system. They didn't try and oversell me on replacement of controller box. In fact, said my system was in fine working order and had replace a few heads.
Reviewed Aug. 15, 2018
Leakage and freon fill up, tune up and general maintenance of unit. Full checkup of operation and duct work to ensure reliability. Very knowledgeable and professional technician, a total expert as to AC and the operations of same. My highest recommendation!
Reviewed Aug. 15, 2018
Home Advisor made this task easy. I will use them again. The installer was timely, knowledgeable, efficient and pleasant. The cost was very reasonable. The whole project, already a disaster, was saved, thanks to their organization, professionalism and excellent communication.
Reviewed Aug. 15, 2018
Mr. Appliance of Oconee called ahead, was on time (actually early), and was courteous, professional and knowledgeable. He gave us options as to how to proceed and at what cost with the project would be. My experience with Mr. Appliance of Oconee and HomeAdvisor was such that I could and will, as opportunity arises, recommend them to others.
Reviewed Aug. 15, 2018
I was initially concerned with dealing with the contractors as they were not recommended by someone I knew. However, after two failed attempts to get work done going thru a local nursery, I decided to give it a go. I had previous success with HomeAdvisor in selecting a mold inspection company in another county. Gave them a try on my landscaping. I was pleasantly surprised that I was contacted quickly, given an estimate quickly and that the work was started within several days of approval. Contractor was pleasant to work with and very accommodating on the time frame for completion and payment.
Reviewed Aug. 15, 2018
Trimming trees and taking some down on my property. Leonardo and Lucas were professional, thorough, timely, and completed the task more quickly than I thought. They are courteous and always answer calls. I was unable to be on site, but after discussing my needs, they were able to finish the job and did it well. I am very pleased.
Reviewed Aug. 15, 2018
Got a high level alarm on my septic tank. I discovered it when I got home just after 4pm today. I did some troubleshooting on my own and thought the pump failed (18 years old). I did a Google search and went to HomeAdvisor. Filled in all the required info including a description of the problem. They came up with three recommendations. Within minutes I was contacted by a local business (Assured Septic). Turned out to be the float switch. Parts and labor was under $150. From start of my search to the time the repairman left my driveway was an hour and a half. I thought it was worth every penny. I'll use HomeAdvisor again!
Reviewed Aug. 15, 2018
I have used this site for several projects around my home. Roof repair and ceiling repair. The latest was a plumber for a clogged kitchen sink. The responses have been quick and the professionals that arrived for estimates and work were thorough. I have recommended HomeAdvisor to family and clients of mine. I will continue to use the site as they offer options to licensed smaller local businesses, which I prefer.
Reviewed Aug. 15, 2018
HomeAdvisor recommended several vendors and had them contact me. I got quotes from several vendors. This service is especially useful for those of us who don’t have knowledge of local vendors. Every vendor recommended did contact me shortly after my request was made.
Reviewed Aug. 15, 2018
HomeAdvisor has given me choices of companies before and this time, as before, the people they recommended were responsive, on time, knowledgeable and very helpful. I believe the price was fair. The men were polite, and helped me make some decisions about some other things that needed taking care of for which I was very grateful. The inspected previous work done by someone else and were honest in letting me know which work had been done correctly and which had not been done correctly. This confirmed what I already had questioned and knew. They fixed what needed to be fixed and advised me of things that were done properly and efficiently.
Reviewed Aug. 14, 2018
The HomeAdvisor program was easy to use and gave me options that were all effective. I received prompt responses to my inquiry and was able to hire someone right away. I will definitely use the service in the future.
Reviewed Aug. 14, 2018
I find HomeAdvisor easy to work with and very informative for my home repairs. over the years, I've used a few online repairs directories. So far, I find HomeAdvisor the best source for my home repair needs. I know that, if all fails that I can always count on HomeAdvisor for locating any professional services for any home repair that may be needed.
Reviewed Aug. 14, 2018
This service is very good for quick results and immediate action of any home issue. Now keep in mind the person on the other end might not always be best for your line of work, so you might need a little home knowledge otherwise you might get taken for a ride even with a good contractor as they might not have the approach you need. Overall a great website though, very polished and very helpful for a rental company such as mine.
Reviewed Aug. 14, 2018
It was super easy for us to replace our furnace and air conditioner using this service. HomeAdvisor sent us very qualified companies to choose from, and this gave us several options. We were able to pick a company that fit with our budget. Would use this again in the future for other projects around the house.
Reviewed Aug. 14, 2018
Had Master Bedroom and Master Bathroom painted, one color, one coat. Casey was on time and did a great job. Plan on doing more work in the future and will definitely contact him for the job. Reasonably priced and efficient.
Reviewed Aug. 14, 2018
Easy to get quotes from three interested contractors. They each helped us learn about the options. Glad we got the quotes because there was a wide cost range, and the low bid was with an excellent company that did great work.
Reviewed Aug. 14, 2018
If I don't already have "a guy" or "a gal" I know that can do the work, I never worry about meeting pros from HomeAdvisor. I've used Home Advisor in multiple places all over the country for 10+ years!
Reviewed Aug. 14, 2018
Great experience hiring a contractor through HomeAdvisor. They were prompt. They came on time. They did a wonderful job. I would definitely trust homeadvisor in the future. I was actually surprised at how quickly we got the quotes and how quickly the contractors follow through.
Reviewed Aug. 14, 2018
My air conditioner stopped working. I called HomeAdvisor, who sent someone to my home that day. The team checked all possibilities, concluded that the compressor needed to be replaced (it was over 20 years old), and installed a new unit the following day.
Reviewed Aug. 13, 2018
The provider had a very quick response and provided good service. They did exactly what they said they were going to do. I am very satisfied with the result and will hire the provider again. Thank you for the service.
Reviewed Aug. 13, 2018
Replaced a leaking garbage disposal with a new disposal. It took only about 30 minutes. Repairman was Heros plumbing. They were on time, personable and polite. I appreciated the whole process with Home Advisor. I would call upon their assistance again.
Reviewed Aug. 13, 2018
HomeAdvisor claims to have a strong system of intervening in case of disputes with contractors. They just check the boxes and hardly do anything to resolve the dispute. Case in point, after I made a formal complaint regarding Victor Lawson (unprofessional contractor I ended up hiring based on HomeAdvisor's paid recommendations and reviews), they were not able to take care of the issue and finally referred me to FairClaims, a third party arbitration settler. FairClaims did the hearing and I was awarded monetary damage but there is no help from neither HomeAdvisor nor FairClaims yet in actually enforcing the award. There is no live person or phone to talk to about it. I have been having a hard time trying to find anyone to respond to my emails.
Worst thing is, despite this proven formal complaint and the award, HomeAdvisor is still happily putting rave reviews about this contractor on their website. If they were to do this correctly, after the formal complaint and decision, they should take such contractors off their website. I understand they they generate revenue from the contractors for their advertisement but there should also be business ethics bar somewhere there. Consumer like us depend on honest fair review to make our decision on hiring good contractors. With this kind of false reviews and hiding formal complaints and cases, how can consumers like us depend on HomeAdvisor to hire competent good contractors. Stay away from HomeAdvisor. They will not take any responsibility for any wrongdoing and will wash their hands clean after talking nicely with you. Use your own judgement.
Updated on 08/15/2018: 3 DAYS PAST: Gave my benefit of doubt to HomeAdvisor too soon. They have still not taken the contractor off the site & I am yet to hear back on the help with concrete & practical help to get the award enforced. No one us ever available on phone and FairClaims does not even have a phone option. Potential consumers please be aware if you are thinking about HomeAdvisor. They promise to help resolve formal complaints and will assure you no doubt but on the actual delivery of those promises, there are no promises. I am still getting the runaround, although my complaint has been validated & I have been awarded decisive of monetary compensation claimed. It all means nothing of course if it's not enforced. Let’s see. Waiting. Will keep updating you all.
Hi Ashok, Thanks for sharing your concerns with us. Per our response to your Facebook post, we have forwarded this matter to the proper channels and a rep will be reaching out to further assist you. -HASupport
Reviewed Aug. 13, 2018
I used Home Advisor to select a lawn care service in my (rural) area. The business they recommended turned out to be a great company to do business with. Top quality work from day one. I would recommend their service for your next project or continuing hire.
Reviewed Aug. 13, 2018
HomeAdvisor has listed a company name with our company. The State of Texas will not allow other companies to register a name similar to an existing company name. Our company, Draper Floors is registered with the State of Texas. HomeAdvisor listed a company name of Draper Floor that isn't registered with the State of Texas. We requested HomeAdvisor not to continue to list Draper Floor and they refused our request. Draper Floors has reported this issue to the Secretary of State of Texas.
Reviewed Aug. 13, 2018
Do not sign up as a contractor for this company. Read the fine print, terms and conditions. If you sign up they have the right to use your business name in any way. Including posting on internet sites and rerouting all the incoming call to their company and sending the customers to other contractors. This is legal if you sign. This happened to my son. They basically stole his company so all his customers that he built up are now redirected to another contractor. This is horrible. They also make up other companies with the same name as yours but slightly different so they get all those calls as well. We will be willing to join any class action lawsuit but in the fine print you agree not to do that. I bet there is a way. Any attorneys willing to try?
Reviewed Aug. 13, 2018
I came to HomeAdvisor as I needed a plumber and past experiences had not been good. There were 3 recommended to me and one called within minutes of my request on HomeAdvisor. The plumber showed up on time, was knowledgeable, efficient and professional. I highly recommend HomeAdvisor when needing repairs and services.
Reviewed Aug. 13, 2018
I was very pleased with HomeAdvisor!! They called me immediately after I called them and checked on my progress of the job and highly recommend your company to anyone wanting a job done right and a company to trust!!
Reviewed Aug. 13, 2018
My recommendation is that HomeAdvisor allow the consumer to review pro choices and prices BEFORE scheduling. I was surprised to be scheduled right away with a price range of 50 to 500 dollars. I had to get in contact with the company to find out what the cost would be. I did not expect that. In addition, at some point, my messages reached two people. It seemed like they could see on their end who it was, but not me (a bit confusing).
Reviewed Aug. 12, 2018
Placed a description of 2 projects and within 30 minutes there were several responses. I was able to get several estimates on both projects in less than 4 days and actually completed the projects within a week of placing the requests. This service is extremely helpful in finding reliable companies.
Reviewed Aug. 12, 2018
I have used HomeAdvisor a few times and have always been happy with whoever they have contact me for my projects. I know that if I use HomeAdvisor, they will only have quality people contact me which is nice knowing. I'll definitely continue using HomeAdvisor!
Reviewed Aug. 12, 2018
I received a couple of suggestions and even a follow up call from a HomeAdvisor representative. I will definitely use this service again. My structural engineer was readily available, reasonably priced and easy to relate to. He made us feel more confident about our home and the steps we can make to remedy our issues.
Reviewed Aug. 12, 2018
On three different occasions I have had the need for hvac work, what I find is that the ones provided by HomeAdvisor all say that they have the utmost integrity for the customer and highest quality standard. They were also listed as servicing my area, but yet they are apparently such an independent field that they do not respond, but then again the latest request showed that the contractor did service my area and was only approx 10 miles away but when I submitted the request, via the 2 window dropdown menu, it came back that they DO NOT service my area which is in the same county. Go to their website and it clearly shows that my city is listed as one of their service areas.
When I go to HomeAdvisor chat the person, Christine, tells me that perhaps I should call them to clarify. I came to HomeAdvisor because that is what you say that you do, but apparently not. At other times I have gone to their listed contractors and their reply is, if they reply, they only service the brands that they install. How is that if they are an independent service contractor, if that is the case then they be required to list the brands that they service to avoid misunderstandings and wasting everybody's time.
Hi Claude, Thanks for your feedback. We regret to hear you've experienced anything but success with our pros. You are always welcome to submit another service request at http://www.homeadvisor.com/ or browse other pros in your area at http://www.homeadvisor.com/c.html. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Aug. 12, 2018
I have hired 4 pros through HomeAdvisor so far and all of them have been top notch. The work was done fast, done well, and all of them were superb to deal with. Prices were very reasonable and fair as well. I will continue to hire pros through home advisor and will recommend it to anyone who needs work done in their home.
Original Review: Aug. 11, 2018
I hired three pros through HomeAdvisor and have left 2 reviews of the three required to take part in their $50.00 Awards Program. However, after the fact, I found that I do not get credit for one of my Pros I hired because they were not on the original list submitted to me by HomeAdvisor. I did not like any of the Pros on the first list submitted so I went back in a requested additional Pros. I was not informed that I had to use someone off of the original list submitted to me in order to partake in the Rewards Program. This is totally a deception to the consumer. User beware if you are planning on the $50.00 reward.
Hi Christina, We're sorry to hear you have concerns regarding our rewards program. We have forwarded this matter to the proper channels and a rep will be following up to further assist you. If there is any additional assistance we can provide in the meantime please feel free to reach out to emailus@homeadvisor.com. -HASupport
Reviewed Aug. 11, 2018
I had three pros respond and the first response was immediate. He got up super early to squeeze us into his busy schedule so the customer reviews were right on. Love HomeAdvisor now and will continue to use. We have many odd jobs around this house so something like HomeAdvisor is invaluable to me as I run the house for very busy people who like to have instant action and fixes.
Reviewed Aug. 11, 2018
Plumbing: clogged sink. Quick and easy app to use. I will be using it again in the near future for all my household problems. Next, on my list will to look for a roofing contractor. Now I know where to go to review different contractors.
Reviewed Aug. 10, 2018
I was able to be connected with a professional very quickly. This was my first time using HomeAdvisor and will definitely use it again. We have a solar water heater and not every repair place will work on solar water heaters and HomeAdvisor was able to hook us up with a company that could help us out.
Reviewed Aug. 10, 2018
I had my AC go out after multiple power outages in the neighborhood and using HomeAdvisor made it easy to get several professionals located that could help me with repairs. Will use again. At first, I was kinda surprised by the auto-booking of the service, but I called the company and we worked out the best time for service.
Reviewed Aug. 10, 2018
Cons: For those who are not handy, a tool that allows a search for available handymen/women is useful, appreciated and often necessary. It is also frustrating and you always end up hoping you chose the right one. Pros: I found a handyman but it may turn out that he is going to rip off my 80-year-old mother because he got a deposit and has been a no-show twice.
Reviewed Aug. 10, 2018
Great service. I like using HomeAdvisor. Always a good experience. Very professional organization. They always follow up to make sure someone contacted me about my project (sprinkler repair). I will always use HomeAdvisor when I have something that needs to be done around my place.
Reviewed Aug. 10, 2018
I have used HomeAdvisor twice, and even though each time I only received a call from one company, I was fortunate enough to get great service both times. I will continue to use HomeAdvisor for all my future needs.
Reviewed Aug. 9, 2018
I really enjoy searching pros and reading other peoples' experiences. It makes my project decisions so much easier. So far I have hired several pros using HomeAdvisor without any disappointments. What I really find helpful is the project cost estimator as well customer reviews. Best of all it's ALL free.
Reviewed Aug. 9, 2018
Called another company and they could come in out in 3 days. Refrigerator leaking water all over floor and needed help now. Justin and his partner came out, same day, checked over freezer and refrigerator top to bottom. Informed me of the condensation and explained things, felt they knew their business!! Very honest, friendly, competent guys. Will ask again for this company with future needs!!
Reviewed Aug. 9, 2018
House cleaning - Very professional and good workers. It was nice talking to her and work ethics were good. She kept the appointment and if she got finished with her previous job she called to see if it was okay to come early.
Reviewed Aug. 9, 2018
The company wanted too much money for the time spent. We should have gotten another bid. They did not do what they said they would do. They were to check the roof leakage via the attic. We figure that each worker makes on the order of $200/hr.
Reviewed Aug. 9, 2018
Excellent company, very professional, prices are very reasonable and quote was given immediately. Showed up on time and were done in an accurate amount of time. Did a beautiful job and I'm very happy with results. Would recommend highly to anyone!
Reviewed Aug. 9, 2018
The HomeAdvisor website is easy to use and have always had great experiences with the professionals that have worked at my Home. Have used the site four times in the last year. Have recommended Home Advisor to my friends.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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