HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
Visit www.homeadvisor.com- Convenient app
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- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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- 4,951,801 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 11, 2018
I was very pleased with the work Danilo and his partner did. My back gutters were very dirty, needed a flush job, which they did along with flushing the downspouts. They also put up leaf guards I bought, so that made me happy. They were pleasant and professional, I’m very happy I chose Danilo.
Reviewed Nov. 11, 2018
Would definitely recommend them! Impact Inspections did a great job inspecting the property we were buying. They arrived early, were very thorough, knowledgeable, friendly, helpful, neat. My husband is in construction so he knows what they should be looking for and he was very happy with the job. At the end the inspector reviewed what he had found verbally and then we were emailed a written report with clear color photos before the end of the day. Great job.
Reviewed Nov. 11, 2018
Sprinkler Repair - I would highly recommend this company. Dwayne, the technician, was courteous and professional. Customer services was excellent, sending updates and contacting me with the status of the repair. Dwayne returned to my home to test the system which worked perfectly.
Reviewed Nov. 11, 2018
The Zepeda painting company was very professional in their work and contacts. And when I forgot one item, we were able to add the additional item to be painted without much cost or delay. I was happy with their work and the referral from HomeAdvisor.
Reviewed Nov. 11, 2018
Need to clean Septic Tank. Recommended professional for this job was a perfect choice. HomeAdvisor select the right company for this job in my area. Very knowledgeable and professional. Recommend Home Advisor to look before any other for any kind of job.
Reviewed Nov. 11, 2018
HomeAdvisor's representative was courteous and professional. He took my information and promptly put me in touch with the service provider I chose. I feel that the ratings given on Home Advisor were accurate to the service I was given. I'd definitely use them again. Thanks, Home Advisor!
Reviewed Nov. 10, 2018
I have found the best tradesmen through Home Advisor. I now have a contractor, a plumber, a painter and an electrician all through this organization that I can call anytime and know they will take care of any project that needs to be done professionally. I am very, very happy.
Reviewed Nov. 10, 2018
I submitted my request for help with removing a tree from my property and within a couple of hours I was getting calls and offers to quote removal, it really took the guesswork out of the process, I was able to look over reviews and verify if I was getting experienced professionals. The whole process was very painless and worked out very well.
Reviewed Nov. 10, 2018
I have found Home Advisor to be a great source for recommending companies or individuals for estimates of projects I need to be done. They also follow up to get feedback on work done. I have used them for Plumbing, Roofing and leaders and gutters repair or replacement.
Reviewed Nov. 10, 2018
I have used Home Advisor for many different projects and have been pleased with the service and quick response from the contractors. I plan on continuing my relationship with Home Advisor. I also like the follow-up calls after I pick a contractor and finalize the job.
Reviewed Nov. 10, 2018
After inquiring about having a tree topped in our front yard that’s been dying off with branches falling with every wind gust and in danger of hitting our cats and house we were put into contact with a local professional with a very fair price who completed the job with one other individual in just about an hour less than a week after my initial inquiry about the job! I’m very pleased and will likely use Home Advisor in the future for other needs.
Reviewed Nov. 10, 2018
Had a confirmed appointment with one of the cleaning services through HomeAdvisor, and was canceled two times in the course of one week. Spent more than two hours in total on the phone with HomeAdvisor trying to reschedule a "Screened and verified" cleaning service but again, the allocated cleaning service cannot be reached. I would not trust the reliability of the services provided through HomeAdvisor. If you want a hassle-free cleaning schedule service, do reconsider. Customer Service of HomeAdvisor is a disappointment.
Hi SC, We're sorry to hear you haven't gotten a call back yet. We encourage our pros to return calls as quickly as possible. You are always welcome to browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Nov. 10, 2018
Very Good Source. They help me find what I was looking for. I used to hate my place and now I feel very happy with the decoration by using the quote "Less is More". HomeAdvisor was a big help. My ideas are now in real life.
Reviewed Nov. 9, 2018
I had an issue with trying to get an estimate from a contractor I found through HomeAdvisor. The contractor met with me, but failed to give me the written estimate as promised. Due to this, I wrote a review and submitted it to HomeAdvisor, so that other site users would be aware of how this contractor could behave with them. HomeAdvisor told me that they would share my feedback with the contractor but not the public since no money changed hands, and if they did post my review they would just have to take it down if the contractor said he didn’t agree with it. Then they said I could just post my review elsewhere if I felt like it.
My understanding of HomeAdvisor is to help consumers make informed decisions about the professionals on their site, but by not sharing all reviews it would appear to be biased in favor of contractors, not the public. Whether money changes hands or not, if HomeAdvisor is part of the selection process, they are part of how the contractor is seen, and one would think they would want to ensure all parts of the process, including for estimates, was handled in a professional manner.
Hi Sharon, We're sorry to hear you had this experience with a pro. We take your ability to rate and review our pros very seriously but we do require that work has been done and/or money has exchanged hands in order for the review to be public. Among other reasons for this, the most helpful feedback for homeowners when making a hiring decision is the ratings concerning actual work the company performed. If a homeowner submits a review about why they didn’t hire someone, it isn’t about their craftsmanship. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to further address any other questions or concerns you have about our ratings, please reach out to emailus@homeadvisor.com and a rep will follow up. –HASupport
Reviewed Nov. 9, 2018
Even though I canceled the project prior and I alerted HomeAdvisor of this. A HomeAdvisor Person 'Alex' called me (Always says they are on a recorded line) and says he has more sources who could help me. I said, "If you must ONLY just send me a list and I will follow up," He lied and said, "Of course." Sure wish I could locate this recorded conversation and point out that he did the opposite of what I requested him to do.
All of his leads called me or emailed me, 'Empire Today' was a bit tricky as they use a pool of tel area codes to disguise where their call was actually coming from. They are a So Cal company, yet called me on a '920' Wisconsin area code #. In the end, I feel harassed by being subjected to unsolicited service requests and probably each of these vendors got dinged $25.00 from HomeAdvisor as being a possible lead Even though I told Alex for them not to contact me. He agreed they would not. And what of this recorded phone conversation from Alex at HomeAdvisor on 11/8/2018? How do I get access to prove of their Boiler Room tactics.
Meanwhile spammed by emails every day such as the below: "Hi Jeff, HomeAdvisor has selected Empire Today® as a preferred vendor for New Flooring! Since 1959, Empire® has been committed to providing the best products and world-class service. We've helped more than 2 million customers get beautiful new floors." Who gave HomeAdvisor to hand out my email address and telephone # to everybody? Is there a Do Not Call *.GOV service to protect me from their abuse of information I gave them. HomeAdvisor as a Boiler Room type operation...geared to collect as many $25 Leads from their Pros should be investigated.
Hi Jeff, We apologize for any inconvenience and appreciate you bringing this to our attention. We’re happy to look into this matter further and credit back to pros that were sent the request. Please send your contact info to emailus@homeadvisor.com so we can investigate. -HASupport
Reviewed Nov. 8, 2018
Did a great repair job, answered all questions. Very happy with the job they did. They were on time, as scheduled. They used quality repair materials and they were very experienced in the type of repair that my shingle roof needed.
Reviewed Nov. 8, 2018
I have been a contractor and used HomeAdvisor since it was previously named ServiceMagic. I have so many stories I could tell but I can't share them all here for sheer lack of time. The business model of this company basically charges small businesses for "leads" that are usually bogus leads where people don't answer the phone, people don't really want the service or some who don't even know they submitted information and "somehow" they clicked around the internet and ended up being bombarded by phone calls and emails by contractors vying for their business. They use misleading advertising practices by saying "free" when in actuality it is only free for the homeowner-- but the contractors are ALL paying for one person's information, which is not even guaranteed to be a legitimate lead.
They have overcharged me the past 3 years for a "Membership fee" which I was NEVER made aware of. When talking with a supervisor I was told that he was sorry that whoever I spoke to (3 years ago) wasn't clear with me and the most he could do was credit me $100, even though I was overcharged THOUSANDS of dollars. They're getting rich off the backs of all of us hardworking small business owners and we must BOYCOTT THIS COMPANY. They have over 1300 complaints filed through the BBB and yet still have an A- rating? Unbelievable! Why isn't this business shut down?
EVERYONE, Please, consider these reviews, listen to what everyone has said here-- homeowners and business owners alike-- whatever you do, DO NOT do business with HomeAdvisor or Angie's List (They just purchased them too). There is a class action lawsuit against this company and you don't need to look very far to see how many thousands and thousands of complaints they have all across the internet. Don't let them take advantage of you too! Run as fast as you can away!
Reviewed Nov. 7, 2018
I had a very good experience with Home Advisor. They were quick to respond and recommended a great husband and wife team. I will be using this team for future projects. If I need something this team cannot do, I will contact Home Advisor again.
Reviewed Nov. 7, 2018
Removing underground and installing above the ground oil tank - HomeAdvisor found for us very good Company which was able to complete works on high professional level. The price of works weren't cheap but all works were done fast and accurate. I can highly recommend to ask HomeAdvisor when you need to find best specialists.
Reviewed Nov. 7, 2018
Replaced the old valve to the dishwasher and connected the dishwasher intake hose. Not much else was done. He had the parts that were needed and fixed the issue. He showed up when he said he would and all was good.
Reviewed Nov. 6, 2018
Fence - All went well, would use HomeAdvisor if needed for other projects. We did try to find a plumber but HomeAdvisor did not find one in our area. Did find a electrician but was never able to give a start date for us. We never heard back from him to find out what he could do to help us.
Reviewed Nov. 6, 2018
They will send only top gun professional with good rating. I'm in the process of remodeling and I will be using HomeAdvisor for all work and contractors that they have. I'm also going to suggest to my boss to use HomeAdvisor for her business.
Reviewed Nov. 5, 2018
Drywall repair and painting - Excellent experience for my first time using Home Advisor. I will use the service again when searching for various services needed. It is helpful to have ratings and comments from other customers to make a decision on the individual(s) or companies you want to use for your projects. Thank you for providing this service.
Reviewed Nov. 5, 2018
I've tried HomeAdvisor a few times - and each time they have failed. They don't pay attention to the details of the project (fixing me up with someone who did something entirely different), or the company doesn't really come to my neighborhood - and once, no one even contacted me. I feel bad for the contractors who PAY for HomeAdvisor to recommend them. I've told them that they are being ripped off - we consumers just waste our time.
Hi Deborah, Thanks for contacting us. We try our best to match you with an appropriate pro for your desired service request. We encourage our pros to return calls as quickly as possible and to honor their appointment times. If you have not already done so please feel free to submit your feedback to them here: https://www.homeadvisor.com/write-a-review/. If there is anything additional we can assist you with please email your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Nov. 5, 2018
Needed my lawn mowed and my riding mower’s blade engagement cable broke. Looked up pros on Home Advisor and Evergreen Landscaping was first and only one out of 5 who contacted me. Agreed to come next day (Sunday even!) and brought his equipment if I would approve his quote. He did an excellent job!
Reviewed Nov. 4, 2018
I was looking for a home inspector and went to HomeAdvisor. I entered our home address and indicated the service I wanted (home inspection). HomeAdvisor then produced a list of 3 home inspection companies in the area. Next to each company was a button to 'Request a Quote' and at the bottom of the list was a button to 'Request a Quote from All'.
Here is where it went wrong... When that list appeared on the screen I DID NOT SELECT ANY CHOICES YET - and I turned to my wife to ask her which company sounded best to choose for a quote. Within 30 seconds of that screen appearing to give me choices to choose - MY CELL PHONE RANG! I looked at my phone and the caller was THE NAME OF ONE OF THE COMPANIES IN MY LIST!
I answered and a Home Inspector from choice # 3 was on the line saying that HomeAdvisor had just contacted him about me wanting a home inspection. I told him that I actually HAD NOT YET MADE A SELECTION on the HomeAdvisor site, so I didn't know how he got my number so quickly (30 seconds after my search!). He said the following..."Well, HomeAdvisor will send me leads because I am one of their 5-star contractors, so even if you are just browsing and don't select anyone, they will still send me your contact info because I'm one of their "rock stars".
As if this wasn't disturbing enough, here is where it gets WORSE... During the 2-minute conversation I had with this caller - and only a few seconds after I answered his call - my phone received TWO MORE calls from Home Inspection companies. Yup... the other two calls were from the OTHER TWO COMPANIES IN THE LIST ON HomeAdvisor!!! Again... I HAD NOT YET MADE ANY SELECTIONS FOR QUOTES!!!
HomeAdvisor simply forwarded my PERSONAL CONTACT INFORMATION based on a simple search. If I am not allowed to choose my own quotes and HomeAdvisor is just going to send my info to EVERYONE IN THE SEARCH RESULTS LIST... then why have the choice buttons at all??? What if that list had produced 50 results? Would HomeAdvisor have sent my contact info to ALL 50 COMPANIES before I could make my own selections??? Here is where you all should be concerned.
Companies that receive prospective customer contact information can sell that info to marketing firms - and they often do - which is why I am quite selective as to who I provide my info to for a quote. HomeAdvisor PRETENDS that you have a choice by providing the 'Select a Quote' buttons, but apparently even if you make NO SELECTIONS they simply forward your contact information to every company in the list... and they do so IMMEDIATELY. I wonder how many calls, texts and e-mails I am now going to receive from companies because I simply performed a simple search on the HomeAdvisor site?
NEVER AGAIN!!! I take my privacy seriously and do not like providing my cell number to people I do not wish to have it unless I decide they should have it. I will never use HomeAdvisor again... and I would warn everyone to be VERY CAREFUL performing even simple searches on their site. HomeAdvisor WILL SEND YOUR CONTACT INFO TO PEOPLE YOU HAVE *NOT* CHOSEN TO RECEIVE IT!!!
Hi Mitchell, We're sorry to hear that your experience with our site has been anything but positive. If you prefer you can always browse reviews for local pros without inputting your contact information here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 4, 2018
These guys were really great. I called them out near the end of the day, and they still came out to do the evaluation after 6 pm on a Friday. They were ready to schedule the work for the next day, but I had to put them off until the following Monday. The work crew were very courteous and efficient, and they totally cleaned up afterwards. The new system works so much better than the old. Thanks, guys!!!
Reviewed Nov. 4, 2018
Very happy with the paint job. Rodger ** was very friendly and did a very nice job. When I ask for pro’s on the website it responds very well. Good information. I would recommend HomeAdvisor to my friends.
Reviewed Nov. 3, 2018
I got a call immediately, and I really liked the guy. I hired him on the spot. HomeAdvisor does a GREAT job with referrals! The professional I got scheduled for a few days later, but then I called him back asking if there was any way he could come today - and he did! Very nice to get my project taken care of so quickly!
Reviewed Nov. 3, 2018
Very good service!!! Came on time, only took a short time to fix after the part was in. He very friendly and knew what was wrong with the washing machine in mins. I would hire him again. Very good job done!
Reviewed Nov. 3, 2018
This was the first time we used Home Advisor. We got an excellent exterminator that did a great job at a great price. The technician called when he was on his way. He got to our place on time. Explained everything he was doing and what he found. I would use Home Advisor again!!
Reviewed Nov. 2, 2018
Upholstery Cleaning - They provided me with a few choices with customer reviews. I made my choice and the company I selected contacted me. We went from there. Overall very pleased. I received the service I expected to get based on the reviews Home Advisor provided. Thanks!
Reviewed Nov. 2, 2018
I was installing new flooring and found termite damage. Looked on Home Advisor for a professional and picked one. Actually got 3 quotes but the Home Advisor person was the lowest. He came and did the work. I had everything accessible for him which lowered the cost. He was professional & knowledgeable and did an excellent job. Even offered a 5-year warranty. Good choice on my part for looking at Home Advisor to find a contractor.
Reviewed Nov. 2, 2018
Electrical hook up to home - Thinking Electric provided great service in a timely way. He came out to my home the first day I called to assess the job. Mr. ** is very knowledgeable and experienced. He was courteous and polite. I plan to use them when I have future needs. I would highly recommend this business to friends and family.
Reviewed Nov. 2, 2018
I have used HomeAdvisor about 5 times - 4 out of 5 times the work done was poor quality or outrageously expensive. I do much better just searching Google for the services I need in my area then checking independent ratings myself.
Hi Ed, We're sorry to hear that your experience with both our site and the pro has been anything but positive. If you haven’t done so already, you can submit a review for the pro you hired here: http://www.homeadvisor.com/write-a-review/. We would be happy to look into your situation if you prefer please reach out to us at emailus@homeadvisor.com and have someone contact you as soon as possible. -HASupport
Reviewed Nov. 1, 2018
I have use HomeAdvisor many times and have never been disappointed with the pro I hired. This time it was with Progressive Drywall. Mark kept me informed of when Dave would arrive and even did a quote via text. Dave was friendly and did a super job. I would absolutely hire him again.
Reviewed Nov. 1, 2018
Conversion of open porch into existing mud room space, removing windows and door then replacing with new double window and finished new space. From start to finish a two week job, with results that appeared to be "as if original to the property".
Reviewed Nov. 1, 2018
Received an immediate response from Home Advisor for an electrical contractor who quickly responded to me and came to me home within a few hours. They did excellent work at a very fair price! I'm very pleased to have found them and will use them again. I will continue to use Home Advisor for other future home maintenance needs.
Reviewed Oct. 31, 2018
I am a long time user of HomeAdvisor and this statement should pretty much give an indication of how pleased I am. Every time I have needed home maintenance, repair, or remodeling services, I have used HomeAdvisor and every time I have hired one of the firms they have recommended. The user ratings are honest and very helpful. Whenever neighbors ask about home maintenance and repair, I refer them to HomeAdvisor.
Reviewed Oct. 31, 2018
We were given enough choices and reviews to make a good decision on choosing a moving company. I like that we don't make the first contact directly, but through HomeAdvisor. I would use HomeAdvisor again for my next project.
Reviewed Oct. 31, 2018
Although HomeAdvisor only sent me one A/C company in my area, I was happy with them. They had to come out one extra time because the system was frozen and covered everywhere with ice so I had to wait for it to thaw to diagnose the problems. It was time to replace all rather than spend a lot of money to patch an old unit and hope for the best. This was my decision to make and no pressure was presented to just replace the units.
Reviewed Oct. 31, 2018
We had an 8am appointment. Received communications from the contractor that an emergency had come up and that he would be late--9:30am. He did not make it at that time. We reached out to him, he informed us that he would be with us by 10:30. Despite this initial bump, the contract did an excellent job on our major area of concern (repair of leaking windows). Both my wife and I were pleased. We would recommend the contractor to others who may need assistance with home repairs.
Reviewed Oct. 31, 2018
Indoor pool room heater installed. Gill from Hudson Heating is a true professional. Great guy, honest easy to work with and does what he says he's going to do. He provided me with a great solution to my pool room heating problems and saved me thousands of dollars.
Reviewed Oct. 31, 2018
HomeAdvisor contacted me within 10 minutes of posting my need for removal of some unwanted items and put me in touch with an outstanding company. They were timely, quick and took extra effort not damage any of my other items while removing my old "junk".
Reviewed Oct. 31, 2018
I contacted HomeAdvisor and received 3 referrals right away. I spoke to all three companies on the same day, met with two of them to receive quotes and hired one of them. The company hired was very professional and thorough. Mission accomplished.
Reviewed Oct. 30, 2018
Requested someone to refinish our front door which was sun-damaged. Received contacts from a number of possible people to hire. Just got one estimate and went with that one. Generally happy with the work. Had some late show issues blamed on over scheduling in the office.
Reviewed Oct. 30, 2018
Very good experience. One thing - couldn't go backwards on the initial questionnaire, so had to start over altogether. I called the first name that popped up and it was a very good choice. J. Plumber Company was reasonable, knowledgeable, efficient.
Reviewed Oct. 30, 2018
I have hired at least 2 contractors through HomeAdvisor, and they have been great. On time, on budget, knowledgeable, professional, neat. Would definitely hire from them again. As a matter of fact, am looking for someone to install a couple of windows now. I have the windows, but it's hard to find someone to just put them in. Hopefully, I can find one thru Homeadvisor.
Reviewed Oct. 30, 2018
The replacement was done as scheduled. Only one contractor came out to look at the job in a timely manner. The other contractor was very late to the party. When you have a vacation rental it is very important to get the work done ASAP.
Reviewed Oct. 30, 2018
Excellent program and customer service at HomeAdvisor!!! Brandie in customer service was quite helpful. Overall, HomeAdvisor is excellent. This was my first time with your company and it won't be the last. Thank you for saving me time -- and money.
Reviewed Oct. 30, 2018
If you are a contractor steer far away from this company. The leads that we paid for were supplied to multiple other contractors. On top of being bogus and overpriced leads to begin with. After realizing this we cancelled our account in March of 2018. We chalked it up as a learning experience and just a loss of funds. Fast forward to now.
After cancelling my account we have now been turned over to collections for leads supplied in August 2018. This is 6 months after we cancelled. I spent numerous hours on the phone trying to figure out what was going on and how this happened. We had cancelled our account 6 months prior. HomeAdvisor proceeds to tell me that they sent leads to an employee who no longer works with us and he accepted them. This employee now owns his own company. He left our organization in March 2018 as well. Right when we cancelled our services with HomeAdvisor. I didn't give HomeAdvisor permission to keep sending leads to us. Much less sending leads to a competitor of ours and expecting us to pay for them I cancelled this account but yet they continue to try and bill us for bogus leads sent to other individuals.
It is nearly impossible to speak to anyone to get any resolution. It takes hours on hold to reach anyone. The call back feature says that it takes 1 to 2 business days to get a response. This has by far been one of the worst B2B experiences I have ever had. I would not recommend this company to anyone. Save yourself the heartache and the time you will waste trying to navigate this poorly setup operation.
Reviewed Oct. 30, 2018
My contractor was prompt, easy quote obtained and work was completed within 24 hours. Clarence was a dream and provided great service to my parents home. Would certainly recommend Clarence for any work. HomeAdvisor makes this easy for folks to find help.
Reviewed Oct. 30, 2018
HomeAdvisor has always present more than a few vendor/contractor options within narrow scopes of needs. I always feel like they are my first go to, to find a contractor. I like that they offer a variety of search criteria to help me get to the right type of contractor.
Reviewed Oct. 30, 2018
Fantastic - called after 9 pm on Sunday night - door fixed and ready for our open house before noon. Amazing - customer service was terrific. Next Door Garage was amazing! We were so pleased because it adds to the security of our home and made us happy for the buyers to see exactly the right way the door works.
Reviewed Oct. 30, 2018
Have used HomeAdvisor over the years for many project both at our primary residence and at our rental unit. We have yet to have a bad experience. Have always been contacted promptly by pro's and able to get multiple estimates/quotes. I have recommended HomeAdvisor and will continue to do so.
Reviewed Oct. 30, 2018
This company provided excellent service. Prompt. Explained the process and showed before and after pictures at each step in the cleaning process. I would highly recommended this service. He was extremely polite and very careful moving furniture to access the vents. Overall it was a good experience.
Reviewed Oct. 30, 2018
Eli did a great job for me. He cleaned my chimney and examined it and found some problems I was unaware of and explained what needed to be done. He was very professional and was good at explaining what he was doing and what he found.
Reviewed Oct. 29, 2018
Great and reliable service. I had a problem with my well water and Mark was able to zero in on what was needed after he performed some testing. He then recommended a water purification solution. It works great and takes up zero space. The water has no more odor and I now have peace of mind that what we drink is pure. I would recommend to this company to anyone that has a water problem.
Reviewed Oct. 29, 2018
Whenever I require a service technician to come to my home I always turn to HomeAdvisor first to look at top service professionals in my area. I have been in this house for 4 years and have used HomeAdvisor at least seven times.
Reviewed Oct. 29, 2018
All they do is rip you off, you can't talk to a person when you get a lead and you can only leave a message and no one gets back to you and then you are charged. I paid over 1000.00 in just about a month for nothing. My money would have been better spent advertising. When you turn off leads they'll send them to you anyway and just keep charging you and you have to call every time and tell them you turned them off. They are just salespeople taking advantage of contractors.
Hi Jen, We are sorry to hear about your experience and we do encourage reaching out to the homeowners as quickly as possible. You do have control of when leads are sent to you by calling, login in online, or with the mobile app. We would love to work with you so we can assist in setting you up for success. Please feel free to reach out and send your info to emailus@homeadvisor.com and we will follow up. –HASupport
Reviewed Oct. 29, 2018
I am a first time user of HomeAdvisor and it was fantastic! I only needed to put my info in one time and reputable companies from the list contacted me only after I asked for estimates from them specifically. Both companies I contacted for estimates were very professional and courteous, not pushy. The company we ended up choosing did a great job and we didn't have any hidden fees or expenses. I will definitely use HomeAdvisor again in the future!
Reviewed Oct. 29, 2018
I was afraid about hiring someone through HomeAdvisor but it was worth trying! I receive a few proposals and was very happy with the result. Definitely, recommend doing some researches about the professionals before sending any money. I will try Home Advisor again with more projects!
Reviewed Oct. 29, 2018
Very unfair, they send the same lead to 10's of professionals and they CHARGE ALL even if you don't read the lead. Customers are immediately bombarded with so many calls, they are on the defensive. You pay $347 subscription for a year, if you cancel after a couple of months you get ZERO back. This is the biggest rip off under the sun.
Hi Marwan, Thank you for reaching out. The lead requests from homeowners can be distributed to a max of four pros while many go to fewer. If you would like to speak with a rep so they may set proper expectations and success strategies, please call Customer Care at 877-947-3639 or send your info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Oct. 29, 2018
I received a very good recommendation of different air conditioning installers. Several companies call me right away, and then I have different options from where to decide. I really like Home Advisor and the service they provide. I will extremely recommend this company for any work needed at a house.
Reviewed Oct. 29, 2018
We always refer to Home Advisor for our maintenance needs. Currently we researched for a move in cleaning service who were excellent. Previously we hired a fabulous painter. He was clean and careful about his work. I will continue to do business with anyone we have hired through your website.
Reviewed Oct. 29, 2018
Customer service is above. They are interested in the job done and if you are happy. I like that about them. Always call to see if you had a job done or if you liked the job that was done and if you were happy with the work. The one time I was not pleased they did all they could to help me. :)
Reviewed Oct. 29, 2018
(I will use Mr. ** for all my home projects) Mr. ** showed me the wood framing and plywood was bad all the way around the patio. It was build wrong from start. So I hired Mr. Casey **. He did a good job rebuilding my enclosed patio the right way. 10 H x 12 D x 28 W with 10 glass windows and 2 steel/glass doors. So now I don't have to worry about water damaging the 2x4 framing anymore. He build the whole thing up with cement and used treated wood and put a walkway going around the outside area of the patio. Thank you, Mr. **.
Reviewed Oct. 29, 2018
I secured two bids. Selected a company from among the three identified by Home Advisor. I chose the company whose approach to the tree removal seemed best. Their price was competitive. There were delays due to rainy weather, but once the ground was drier the work was scheduled and completed satisfactorily.
Reviewed Oct. 29, 2018
We had a very good experience with HomeAdvisor. We wanted to cut down a flowering pear tree in our backyard because of the number of them that have fallen in our neighborhood. We received several bids for the work we wanted done and chose the one we thought was the best. We ended up just having the tree trimmed after receiving the same advice from several of the vendors. Everyone we dealt with was very nice and gave good advice.
Reviewed Oct. 29, 2018
Our heating system was working one moment and the next it just stopped. I don't know enough about our system, to be able to repair it, so I started looking on HomeAdvisor. Homeadvisor, assisted me with the base estimate for the issue, found a vendor that could assist and our heating and cooling system is back up! I now have a vendor I can trust with issue with my heating and cooling system. Home Advisor helped in finding a partner for maintaining this system for yeard to come. The process was simple and easy, I will continue to use Home Advisor from here on out.
Reviewed Oct. 29, 2018
The pros that contacted me were very professional and responded quickly to the request. HomeAdvisor makes it easy to search for the pros you need based on your project and extent of service needed. The pro I dealt with for Mold inspection - Florida's Best Mold Inspections was very honest and professional. Better to use than googling for a specific pro needed, better quality and professional service.
Reviewed Oct. 29, 2018
I was impressed that DM Tile called me immediately. The whole experience was excellent. He did a wonderful job on my kitchen and backsplash. I would recommend using HomeAdvisor for anyone who wants a great job done on time. I would use this service again
Reviewed Oct. 29, 2018
Wasn't sure about using an online search, but HomeAdvisor was great. We used one of their recommended contractors, and he was excellent. He worked around our daughter's busy schedule and got the work done. We would definitely use both HomeAdvisor and this contractor again. Thanks!
Reviewed Oct. 28, 2018
HomeAdvisor gave me a local fencing company to do the project (build a fence). The company was perfect for my project and gave me a reasonable bid. Work was completed in less than two full days. I am pleased with the recommendation and the work.
Reviewed Oct. 28, 2018
Sprinkler repair - Rain Cloud Sprinkler Service is a fair and honest company. Thanks HomeAdvisor. I will continue using HomeAdvisor for all my projects. Thanks for referring me to Rain Cloud Sprinklers. I have used HomeAdvisor a lot in the past. Great service.
Reviewed Oct. 28, 2018
So easy to find a pro for any job you need in your home at reasonable price. They always check on you to make sure you found someone to help you with what you need. The background check has already been done. You don't have to look anywhere else.
Reviewed Oct. 28, 2018
Turn my single driveway into a double car driveway - Home Advisor gave me the names of several contractors. I was able to research each and get estimates. Based on reviews by past clients, I picked a contractor who did a great job at a fair price. And that's all I can say about that.
Reviewed Oct. 28, 2018
We immediately received a call from a pro after completing the info sheet. I was very pleased with that. Home Advisor is a great resource for hooking up with project pros who come well recommended. Saved me a lot of time Googling for what I needed.
Reviewed Oct. 27, 2018
This is the 3rd time I have used this service and plan to continue. I have mostly smaller projects that I do not know how to complete on my own. I am appreciative of the willingness of professionals to come out for these projects.
Reviewed Oct. 27, 2018
I needed a carpenter to make some repairs on my mother's deck, which is 150 miles from where I am currently living. This is why I called HomeAdvisor. I was pleased with the way they were able to connect me to a carpenter near to her house. He did the work and I was pleased with that too.
Reviewed Oct. 27, 2018
We have been using HomeAdvisor for years, they are a great company. We don't plan on changing. We have told our friends, family and anyone else we know may need their help. The professionals they use are strictly background checked and the owners must do the same for its employees. This way the consumer knows who's going in and out of their property.
Reviewed Oct. 27, 2018
Our backyard was flooding and water was going under our home, which a portion of is on pier and beam. HomeAdvisor was awesome on helping up find the right people to fix our problem and several crews to choose from. We have used HomeAdvisor several times in the past and were satisfied every time... Thank you HomeAdvisor for all your help.
Reviewed Oct. 27, 2018
Laminate flooring - Home Advisor was very helpful. We have used them 3 times already and are very happy with service. We would recommend Home Advisor to friends and family. They give us a nice choice of companies. We will used them again when we need more things taken care of.
Reviewed Oct. 27, 2018
Leif Fencing replaced wood yard gate; Glass & Mirror Houston replaced broken windows. Both companies responded promptly and repairs completed timely. I highly recommend both for anyone requiring fence repairs or window replacement. Very pleased - what more can I say?
Reviewed Oct. 27, 2018
I need an installer to replace two toilets we had purchased at Lowe's. When our original installer didn't show, I logged onto Home Advisor, described the job, and got a call from an installer within two minutes. He did the the next day. The work was meticulous. We used Home Advisor once before to find a contractor willing to renovate and rehab a single bedroom. We were very satisfied with that job, too.
Reviewed Oct. 27, 2018
I have used this service for many projects in both Dallas and Central Texas—plumbing, appliance repair, home remodeling and cleaning. Every provider has been fabulous. I have not been disappointed with any of them. I always read all of the reviews before making my choice. I would not hire any service without using Home Advisor.
Reviewed Oct. 27, 2018
Home Adviser asks many personal questions. Name, phone number, email, address etc. Was not comfortable with it at all and I wonder what they are doing with it. Privacy was a big concern and in hindsight, I should not have given all of it.
Reviewed Oct. 27, 2018
Been with HA about a year. Have reduced the amount they can automatically charge to the minimum. They seem to have purposely vague service categories so when a homeowner chooses a service that falls within a broad range you get charged a lead fee whether you provide the service or not. We have tried endlessly to get credit for "lead" fees for services we do not or CANNOT provide due to licensing. They deny them all. Hundreds of dollars.
This week we received a CALL from HA customer service... "We have a customer on the line" and they transfer. The "customer" just wants a price, won't give his location, address, job specifics etc. OBVIOUSLY he's not actually planning a project, AND oh by the way his email is **@cs.homeadvisor.com. So I call customer service and explain the call, the fact that the lead came through with NO PROJECT DETAILS, No address info, and a Home Advisor email. This is a bogus lead $40, please credit. Guy on the line agrees says he is putting it in for a credit. I get an email today that says the credit is denied.
I have flawless reviews, 50-60 of them. All 5.0 except 2. The customer gave 5.0, 5.0, 5.0 for each category - HA lists the total as 4.5. They have said they will fix it 4 or five times. NOPE. I have accumulated over $400 in fees for bogus leads, leads for services we don't provide or are not licensed for, for leads sent by a tenant (who cant authorize the work) etc. They are out in Colorado so we are looking into the expense of a lawsuit for recovery since we can't get them to do the right thing voluntarily. Other contractors in our association are having the same problem. So possibly a class action would be in order.
Reviewed Oct. 27, 2018
I was looking for a tree limb removal service. HomeAdvisor was very professional and quick to help me get a company to do the work. The company they found was very prompt and I the work completed quickly. The price that the company HomeAdvisor found was also very fair.
Reviewed Oct. 26, 2018
I had a leaky washer. I knew it wasn't the water supply. I went online and within 10 minutes someone called me. He came out that afternoon and adequately diagnosed the problem and fixed it. Jonathan was courteous, pleasant, and very knowledgeable. I learned a lot from him and would recommend him to others. Only suggestion is a heads up as to how soon someone would contact me. I could have waited for other quotes but was so pleased with Jonathan from Multitask that I am fine with it.
Reviewed Oct. 26, 2018
Needed a sink installer. Home Advisor was very fast and provided a good recommendation of a plumber in my area, who did an excellent job in a timely and professional manner. I would recommend using Home Advisor if you do not know who to call to do work in your home!
Reviewed Oct. 26, 2018
Great resources for connecting homeowners with the pros. However... I am concerned all pros I contact are actually charged even if I don't hire them. Seems a little unfair. Would like to see some changes there. Otherwise I would be less likely to compare options.
Reviewed Oct. 26, 2018
Carpet cleaning referral - Quick and easy. Saniclean did a very nice job. Quick and it smelled fresh and clean when done. All heavy traffic areas were bright and clean. Quick response time and appointment set up quickly and everything was done within 2 days time. Courteous business owner and worker courteous as well.
Reviewed Oct. 26, 2018
Moving into new house, we had many boxes and some furniture to be removed. We had no idea how much this might cost, and were pleasantly surprised with the price. By the time the contractor came, we had added more boxes to the pile and I gave the contractor some extra money for their job. Would definitely use Home Advisor again.
Reviewed Oct. 26, 2018
Tree stump removal - It took one phone call and the contractor Ace Tree service responded, set up a time and date. The project was completed in 30 minutes. Great service not having to wait 2-3 weeks to get the job done. The price quoted was acceptable so Ace Tree was hired to do the project. Very professional, person doing the job, explained in detail what he would be doing.
Reviewed Oct. 26, 2018
This was my first time trying this service. I will definitely use Home Advisor again!!! The gutter contractor recommended performed the work timely as promised and the quality of the work was excellent.
Reviewed Oct. 26, 2018
He was very prompt, efficient and knowledgeable. I am a condo owner that just moved in and would hire him again for other things. He absolutely knew what he was doing. He was pleasant and cleaned up when he was done.
Reviewed Oct. 26, 2018
Installed insulation in 10x30 deck and replaced missing insulation under mobile home. Would recommend this contractor to friends and relatives. Always returned calls and showed up for work when he said he would. Very courteous and respectful. Would hire them again, no problem.
Reviewed Oct. 26, 2018
Looking for someone to tile a powder room floor for me for months. Was skeptical because I picked a pattern, this is a room that most guests will see so I wanted it to be done right and look fantastic and it does. Decided to use HomeAdvisor and so very glad I did.
Reviewed Oct. 26, 2018
Dustin was very friendly and professional. He came over and tried to fix the problem but explain to me lines to the hot water and faucet was clogged. He advise me that I would need a new faucet. I purchase the faucet and he came back the next day which was Sunday. He was professional and did the job and cleaned up after and was very satisfied. He went over the price and was satisfied. I thank him and appreciate his help and he turned my tip down. Thanks for a great guy named Dustin. I recommend you and will keep the company number on file for any future need.
Reviewed Oct. 26, 2018
Home exterior painting - HomeAdvisor helped me choose the best contractor for my project my giving me recommendations of who could fulfill my needs of not only the project but estimated cost involved in a short period of time. I am very happy of this service, I was able to choose a contractor from your that did an excellent job.
Reviewed Oct. 25, 2018
I had been postponing construction of a new deck to replace one damaged by a falling tree in 2012 for 6 years. Part of the reason for the delay involved other damage which occurred when the massive oak hit the deck and roof of the house. The roof was replaced in 2012. We have slowly done most of the interior repairs ourselves. Through HomeAdvisor, I found a great deck building contractor, who also fixed the wheelchair ramp, so we can now wheel harps and other unwieldy musical instruments in an out of the house.
Reviewed Oct. 25, 2018
I've used HomeAdvisor several times and I am very happy with their Professional Service & the Jobbers they have connected me with as well as the ease of using their website to make appointments, get reviews, etc. ---- I don't bother using anyone else anymore!!! THANK YOU HOMEADVISOR.
Reviewed Oct. 25, 2018
I have had two very positive experiences using businesses recommended by Home Advisor. The contractors were professional & did excellent work. Plus they were reasonable in their costs - not found very often these days! The timeframe for repair & remodeling was reasonable.
Reviewed Oct. 25, 2018
Mold inspection - I had never used them before. It was fast, easy, and just what I hoped for. I will use them again. Amazing how I was on the phone with a company in almost no time, and the company was excellent in every way--responsive and competent.
Reviewed Oct. 25, 2018
Deon was thorough and knowledgeable. We would recommend him to others. We are not buying or selling and just wanted to have a baseline report. We have a report that will allow us to mark off and document items we have solved or improved.
Reviewed Oct. 25, 2018
This is our first time using HomeAdvisor. We were pleasantly surprised at how easy and helpful this free service is! There was a reasonable selection of recommended businesses to choose from in our area. We will definitely consider using HomeAdvisor again when it is time for carpentry, fence install, cement and handyman work.
Reviewed Oct. 25, 2018
Mike was great. Came to the house 2 hours after we called. We had no heat for a week - thanks to Clay's Climate Control - and told my wife and I we needed a new boiler. Did the job in 2 days. Came back to explain the new equipment. Now we have heat thanks to On Time Plumbing and Heating. Mike is the man!!
Reviewed Oct. 24, 2018
Provided me with outstanding recommendations for my repair. I contacted two and interviewed both. The contractor that I chose was outstanding. I would certainly use him again. Thank you for this outstanding service for the befuddled homeowner when it comes to major repairs.
Reviewed Oct. 24, 2018
I have used HomeAdvisor a few times and have been very happy with the contractors I have hired - it’s a good service for the consumer. On the flip side it’s not so great for the contractors themselves. A friend of mine got charged 115.00 for “bathroom remodel” lead but the customer only wanted a new vanity installed. Home Advisor didn’t bother to read past the title. I don’t think people who use this service are aware of how it works.
When HomeAdvisor gets a request each contractor in that category gets a lead which, whether or not they get the gig, they are charged for. I think it would be more fair to pay a fee if they get the job and not a 40.00-115.00 fee just for getting the lead. Some people just want quotes, or work to start months down the road but the contractor is charged immediately no matter what. That’s why the contractors respond so quickly. I think they should put this somewhere on their site so folks who are “just curious” don’t drain the bank accounts of the contractors. Sorry, HomeAdvisor, but it’s only fair...
Reviewed Oct. 24, 2018
I have used HomeAdvisor twice now. Once for lawn sprinkler system, second on chimney cleaning/seal. Both times, quick, accurate, extremely polite and professional companies came to my home. Communication has been great, and I look forward to using HomeAdvisor again!
Reviewed Oct. 24, 2018
One phone call but the guy who called was fabulous. He came in under budget and did lots of extra work. It was a pleasure to find him and it was nice to discover that his company provides a lot of the cleaning that we have been looking for in the past year. We will hire them again.
Reviewed Oct. 24, 2018
I have used HomeAdvisor before to help contact service companies to do various projects around the house. I greatly appreciate being able to read reviews, get information on pricing, and other aspects of a project. My only complaint is that I can't do that without registering for a project and having my information sent out before I'm really ready.
Reviewed Oct. 24, 2018
We had security cameras installed and alarm system for the business. Everyone was friendly, knowledgeable about system and explained how the system work. No problems with the service we received. would recommend to other people. This was our first time using HomeAdvisor and would use them again.
Reviewed Oct. 24, 2018
Bosch dishwasher repair - Reached out to 3 businesses and received 1 response, which after personally contacting 2 additional business, I contracted with the one responding business. Completely satisfied with the process and result.
Reviewed Oct. 24, 2018
I have used Home Advisor for several projects in the past and have been pleased with every provider thus far. I recently requested Land appraiser. The appraiser was quick to respond to inquiry. He was professional and did a thorough and complete assessment. I would highly recommend Kim Appraisals! I also highly recommend HomeAdvisor as a resource of professional providers.
Reviewed Oct. 24, 2018
HomeAdvisor gave me a list of contractors and I had several to come and give me estimates. It was very important to me to have a list of contractors I could trust. And I trust HomeAdvisor, for their recommendations.
Reviewed Oct. 24, 2018
An old wood double garage door was removed and disposed of and an insulated double door installed. The garage door opener was connected. It was all handled in a very professional way, timely and at the convenience of my tenant. The price was very fair and the quality of the door seems quite good.
Reviewed Oct. 23, 2018
Wrought Iron Fence Repair - The professional they sent my request to contacted me quickly. He came out and did the work the same day. I was very pleased with the work he did and would hire or recommend him again.
Reviewed Oct. 23, 2018
He mowed the front & back and did some minor leaf clean-up for the price we agreed upon. He also gave me a quote for 2019 fall clean-up of $100.00 which I did not find at all unreasonable given the work involved + he has to haul the leaves to a compost site for disposal.
Reviewed Oct. 23, 2018
I have a motorized cabinet where the television goes up and down. It can be challenging to get the wires connected within the cabinet. To make matters more complicated, the old TV had a wider surround and they were inventive and creative with making the new and smaller surrounded TV fit into the cabinet.
Reviewed Oct. 23, 2018
Power Washing the entire house - Received calls immediately! This is the second time I've used this service and I am very happy! They call immediately and text. I will use them again. They have an extensive list of service providers so there is no reason not to get a particular job done in a timely manner.
Reviewed Oct. 23, 2018
HomeAdvisor is amazing as it provides you with all the information you need, all in one place. They have never steered me wrong. I plan on using HomeAdvisor for any future work we might need to do on our home or yard.
Reviewed Oct. 23, 2018
I had contact a handful of contractors myself to have appliances repaired in my home. After striking out on my own, I posted my project here and had everything set (and repaired) in under a week. Very helpful tool for just about any project.
Reviewed Oct. 23, 2018
Sealed new grout in tile. Hire them again, worked very hard, hard worker, great, super, awesome worked till done, small business did great, hire a small business, dad and daughter did the job, on hand and knees. Friendly work.
Reviewed Oct. 23, 2018
All but one contractor was a pleasure to work with... All HomeAdvisor contractors were well versed in any project I requested help with and HomeAdvisor support team has been so helpful with arranging contractors and following up to ensure I was well taken care.
Reviewed Oct. 23, 2018
I read reviews on HomeAdvisor before picking two contractors for work I needed done (painting, flooring, electrical and roofing). Both turned out to be good choices. I had locals come in for estimates who weren't on HomeAdvisor and their number were out of line.
Reviewed Oct. 23, 2018
They connected me to a professional repairman who was on time, polite, friendly, and had the parts with him and completed the job very quickly. He also gave a few pointers on other possible problems that I may encounter in the future with my 30yr + 16' garage door. I was very satisfied with his work. Home Advisor is an outstanding service to the public!
Reviewed Oct. 23, 2018
Home Advisor connected us to the service provider we needed in an expeditious manner, and provided the reviews we depended upon to make an informed decision. We appreciate their support to make a good decision.
Reviewed Oct. 22, 2018
The service was very easy to use and the contractor that was recommended did a great job. There aren't many contractors that do spray foam insulation in my area but they lined up a great one in minutes. Next time I need work done, I will use HomeAdvisor again.
Reviewed Oct. 22, 2018
I have used HomeAdvisor twice and have been very happy with the service. Both companies were very professional and completed the job to my satisfaction. Home Advisor is a great service for individuals who don't have any idea where to start or find a contractor.
Reviewed Oct. 22, 2018
I've worked general contractors, electricians, plumbers, roofers and landscapers from HomeAdvisor. They have all been pretty good and honest. This is my go-to site if I have work to do on my house. I also like researching the projects on the Home Advisor site. They provide good information and estimated costs for the project.
Reviewed Oct. 22, 2018
HomeAdvisor was easy to use. I'm new in the area so it was my best bet for a recommendation and it worked well. I was given several names to choose from with reviews. I picked two then ultimately decided on the first one that called me. I was very happy and will call him back as well as consult Home Advisor for other needs I have.
Reviewed Oct. 22, 2018
I have used HomeAdvisor at least 3 times and have had positive experiences with all of them. The pros they have are good, honest, helpful, and knowledgeable who charge reasonable rates. Home Advisor is an excellent service that I will continue to use as long as I own a house.
Reviewed Oct. 22, 2018
On or about Oct 1 or 2, 2018 I made an online request (to HomeAdvisor) for a contractor for possible roof repair. HomeAdvisor sent me info for: 570 roofing contractor, a. Vincent **. Mr. ** came out to access the situation. When he arrived, he gave me his card and introduced himself as a contractor from HomeAdvisor. He then proceeded to the roof of my home to determine the cause of the leak coming into my bedroom. Mr. **, upon completing his inspection, informed me that I needed a new roof. He showed me a video he had taken on his phone. It showed that when he picked up the tile from my roof, it would completely crumble in his hands.
Mr, ** stated that I needed a new roof as soon as possible, and that he could not do any patchwork because of the severe damage to my roof. I asked if he was sure. He replied 100%. Then I called my insurance company based on what Mr. ** told me, and was given a claim number. About a week or so afterwards, the insurance adjustor asked for pictures. I immediately contacted Mr. **, gave him the adjustor's e-mail address, and asked him to send the video to the adjustor. To date, the insurance adjustor has not received the video. I called Mr. ** three times today (Oct. 22, 2018). The first time I called, Mr. ** said he would have his wife send the video. The adjustor DID not receive anything. I called back twice and left a message as Mr. ** DID not answer, nor DID he return my calls as I requested.
Reviewed Oct. 22, 2018
I'm just not the trusting type. I rely on HomeAdvisor to guide me in finding service related items. So far everyone that I have hired from the HomeAdvisor recommendations have been wonderful. Most have charged reasonable rates. They have done the work neatly and correct in a timely manner.
Reviewed Oct. 22, 2018
Cleaned outside surfaces of windows. Super job. Easy to work with and very professional. I will definitely have back in future. Windows look new. I would recommend green clean air. Five star service. Everyone needs to splurge and have windows cleaned. Enjoying my clean windows.
Reviewed Oct. 22, 2018
The process was fast. The company was fast and efficient. The price was fair. I received a number of responses from interested companies. The website was easy to navigate. The review process was easy to follow. The search process was easy to use.
Reviewed Oct. 22, 2018
Delivered multiple options to compare cost and final choice worked out in both instances so far. When HomeAdvisor service dialed out to pro's they were sometimes confused and did not have my information. That would be my only complaint as I had to reexplain the project and one instance the addressed number got mixed up causing issues.
Reviewed Oct. 22, 2018
How does Home Advisor have 4.5 stars??? I have no idea how HomeAdvisor has such a high rating here... I am a Pro that's been with them since 2015 for basement finishing. Their prices have gone up to $126.41 for each lead I get. When I get a bogus lead which is a regular thing like recently a woman wanted a new roof but accidentally listed her request under basement remodel and I was told that doesn't fall into the realm of a refund under their policy... When you ask to speak to a Supervisor you are sent into voicemail that says you will get a callback in two business days, but nobody EVER calls back... I have no idea how they have such a high rating here, but I would guess someone is being given payola...
Hi Joe, We are sorry to hear you have had this experience. Leads submitted under the wrong category is eligible for credit and lead fees are determined by size and scope of the project. We are happy to look into any lead concerns you have, please call Customer Care at 877-699-4736 or send your contact info to emailus@homeadvisor.com and we will reach out - HASupport
Reviewed Oct. 22, 2018
HomeAdvisor is a nice place to start when hiring professionals. We did have one of their recommendations not show up for their appointment. The next company was fantastic. I like the reviews. I will use this service again. I also used them for a roof recommendation and was very pleased with that company.
Reviewed Oct. 22, 2018
While we were away on vacation, our cat sitter told us our water had turned orange. We have lived in this house for 28 years and while we knew we had acidic water (5.9 or 6) it had never turned orange before! (This happened after we had had 10 inches of rain in one week!) So I went on HomeAdvisor and was contacted by 2 different companies. We went with the second one whose price was less than half of the first company.
Reviewed Oct. 22, 2018
Replace entire plumbing with PEX in my manufactured home, and replaced three faucets. Professional and fast. Excellent results. They arrived on time, were friendly and introduced themselves individually, got right to work, worked diligently, and finished a day early which reduced the charges.
Reviewed Oct. 22, 2018
He picked up the range we wanted from the store we ordered from then removed the old one, put in a receptacle for the power cord, and removed parts of cabinetry to make new stove fit. He made good use of his time and cleaned up any mess that was made. He was polite and considerate. It was a beautiful fit and we were very pleased with the result.
Reviewed Oct. 22, 2018
Clogged Kitchen Drain - I contacted Home Advisor through the website and requested names of plumbers. Within minutes I was contacted by a plumber in my area who told me he could have someone out to my house in about 2 hours. I made my request at 4:30 pm on a Friday night and didn't think I would find anyone to come out that night, so I was very satisfied with their prompt service.
Reviewed Oct. 22, 2018
I had an immediate need to find someone to handle an issue with a pest getting into my dryer vent. I had no idea who to call. I remember seeing the commercials for Home Advisor and decided to see who they would recommend. I was concerned that it might cost a lot as it was a weekend. However, the first pro who responded was friendly, courteous and very accommodating. I'll use Home Advisor again in the future.
Reviewed Oct. 22, 2018
I had a pest problem and didn't know who to call; but wanted someone local with a good reputation. I tried Home Advisor for the first time, and in less than 2 minutes, I had someone contact me from a company I chose (Healthy Home Pest Control). Within a day, I had hired the company to take care of my problems. While all of my dealings were with the Pest company directly after the initial contact, I did receive regular emails from Home Advisor asking if I had hired someone, and if I needed additional assistance.
Reviewed Oct. 21, 2018
The repairmen performed several repairs: Porch tile repair. Pointing around front of house. Sealing concrete steps. All of the work was completed to my satisfaction. It's refreshing to find professionals who love their work and are "seasoned" in experience as well.
Reviewed Oct. 21, 2018
Upholstery Cleaning - Contacted HomeAdvisor via website. Received 2 business contacts. Each business contacted us within 1 business day. Home Advisor followed up to ensure we were contacted. Home Advisor contacted us again to ensure the work was done. We are well satisfied with Home Advisor.
Reviewed Oct. 21, 2018
DC Roofing was by far the most affordable quote I received on replacing my roof. David and Colleen answered my questions quickly and professionally. I can't believe that a metal roof was inspected, installed and reinspected in just 3 days. Would highly recommend them.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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