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HomeAdvisor (Powered by Angi) Reviews

4,951,801reviews on ConsumerAffairs are verified
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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 32 Reviews 4430 - 4580
    Verified purchase
    Price

    Reviewed Jan. 1, 2019

    Provided a great contractor to complete our shower remodel project. The price was very reasonable with the chosen contractor. The ability to comparison shop in one location was very helpful with HomeAdvisor. I plan on using this again for future projects.

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    Verified purchase

    Reviewed Jan. 1, 2019

    I have consulted with HomeAdvisor several times in the past two years for different home services. This time it was for air duct, dryer vent, and furnace cleaning, and again, we were extremely satisfied with the number and quality of potential contractors. We ultimately asked for quotes from three of the more local providers, and the one we selected did a great job from the initial contact to the actual work in our home.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 1, 2019

    I was afraid I wouldn't find someone who would want to take on a job so small (repair and reinstall 2 kitchen window screens). Mike scheduled the job promptly, was very experienced and courteous. I would highly recommend Captain Wood Carpentry.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 1, 2019

    Without HomeAdvisor I may have been looking for an electrician longer than it already was. They provided me with quick and accurate assessment and info that lead to a timely decision. The electrician I picked was very nice and knowledgeable. Thank you HomeAdvisor!

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    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 1, 2019

    HomeAdvisor gave me a good ballpark estimate of what I would pay for a new water heater installation. I will use HomeAdvisor in the future. They were polite and courteous and I did not have to wait very long to get connected to a local professional. Job well done. Thanks again.

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    Verified purchase

    Reviewed Jan. 1, 2019

    Lawn Maintenance Service - I appreciate HomeAdvisor service as they do all the leg work and make it easier for me to choose a company to work with. They also check back with you to make sure you are satisfied. Thank you for your efforts.

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    Verified purchase

    Reviewed Jan. 1, 2019

    I have used HomeAdvisor before and have been very pleased with the quality of Pros that have helped me with a project or repair. This time the Pro called me and came on a Sunday evening to fix my heating problem. I will definitely contact the HomeAdvisor for future projects that I need help with.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2018

    Very responsive, followed up to make sure I was satisfied. The inspector I chose was excellent. Showed up on time and was easy to work with. He delivered the report as promised. Will use again for additional jobs. Three additional words to meet the stupid quota.

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    Customer Service

    Reviewed Dec. 31, 2018

    My husband signed up with the company to receive referrals for his business. The salesman was slick and he bought a 1 year subscription. A few months later a charge shows on our credit card for a "help desk". What? We live in a rural area and the only referral we got was a "test" call and that was for a call that was over 3 hours away. We called to cancel the "help desk", no refund of the money, cancelled the subscription that offered no viable referrals- no partial refund. Business owners think long and careful about signing up with this company. Ask for every little charge to be on paper and clarified before giving them over $300 for nothing.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Susie, We're sorry to hear that your experience has been anything but positive. We are happy to look into your situation in more depth. If you would like to speak with a rep, please send your contact info and we will reach out. –HASupport

    Verified purchase
    PriceStaff

    Reviewed Dec. 31, 2018

    Used Home Advisor many times and satisfied every time. Home Advisor is truly a home repair advisor representing good tradesmen. Price has always been okay while I had a professional doing the work. I feel that I have never been taken advantaged of. Plus, I always have the recourse of complaining to Home Advisor if things didn't work out.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 31, 2018

    Roger of Roger's Antenna Service does superior work at a reasonable cost. He was prompt, called several times to arrange an appointment around the rain which interfered with the project, gave an accurate estimate, and took the time needed to complete the work completely, cleanly, and professionally. I will recommend Roger to all who need an antenna to avoid the ridiculous cost of cable television. I can receive all the Boston channels I have always wanted and which are not available from cable service in NE CT.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 31, 2018

    The technician Shawn was on time, he was efficient and solved my electrical issue in no time. Good to know I can call them again if I have an issue. Electrical problems are scary, and I knew from the minute he arrived that the matter was going to get solved.

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    Verified purchase

    Reviewed Dec. 31, 2018

    I found the best Handyman through Home Advisor, called Jack of All Trades, and this site gave me all the needed information and kept me updated. I will use this service again. This site is very helpful and easy to use. Thank you for this help.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 31, 2018

    We’ve used HomeAdvisor 3 times now when we needed work done on our home. Can’t say enough about their professionalism and quick response to our needs. The companies they recommended have been top notch. We highly recommend to any homeowner that needs work done.

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    PricePunctuality & Speed

    Reviewed Dec. 31, 2018

    I am a contractor using HomeAdvisor/Angie's List (owned by HA now). I have had many instances where a customer's info is sent to me and who knows how many other companies. The customer is required to put in their personal information BEFORE being allowed to search this site. The reason is so they can send your info out to 3 or more different companies and charge us for the info. Called a "lead". Unfortunately this is NOT told to the customer, so if they are just price shopping, multiple companies and getting charges anywhere from $10 to$100 depending on the service they are looking for. We know it's not your fault as a customer but this does need to be noted somewhere.

    When HomeAdvisor gets a request each contractor in that category gets a lead which, whether or not they get the gig, they are charged for. On top of the yearly fee that is already paid just to be listed. I think it would be more fair to pay a fee if they get the job and not a 40.00-115.00 fee just for getting the lead. Some people just want quotes, or work to start months down the road but the contractor is charged immediately no matter what. That’s why the contractors respond so quickly. I think they should put this somewhere on their site so folks who are “just curious” don’t drain the bank accounts of the contractors. Sorry, HomeAdvisor, but it’s only fair...

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    Verified purchase
    Staff

    Reviewed Dec. 31, 2018

    I was interrupted during my search on HomeAdvisor, but the person they put me in touch with was the best service repair person I have ever had in my house. He kept me informed about what he was doing, how the machine works and what he thought I should get done and what didn't need to be done yet. Great service!

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    Verified purchase
    Staff

    Reviewed Dec. 31, 2018

    In the past, I have had trouble with the people I have hired. HomeAdvisor has REAL reviews and only recommend the best. With a click of a button you will have qualified companies contacting you. I use this web site for all my home needs.

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    Verified purchase

    Reviewed Dec. 30, 2018

    Leak repair where roof flashing attaches to the wall. The contractor used a tape which is used to cover existing flashing and then they painted the tape black. There nothing else I can add, simply the repair was so insignificant.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 30, 2018

    HomeAdvisor made a pro recommendation that was just what I needed - a quick, professional, knowledgeable, responsive pro, who was willing to do whatever it took to get the job done. I will most definitely use HomeAdvisor again!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 30, 2018

    Jeff did an amazing job refinishing our hardwood floor. He was professional, knowledgeable and finished on time. Jeff contained the dust from sanding to the room he was working on and cleaned up well before leaving. We would highly recommend him.

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    Verified purchase
    Customer Service

    Reviewed Dec. 30, 2018

    I needed to hire a company to clean my driveway that I could trust. That's why I went thru HomeAdvisor. I filled out a form online and got calls within 15 minutes. Perfect as I needed to hire asap due to HOA.

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    Verified purchase
    Staff

    Reviewed Dec. 30, 2018

    They were very professional and easy to get in contact with and answered any questions before and after the inspection. They inspected the property info and described in detail is any problems with the property and answered any questions. Suggested possible solutions to any problems found. Report was very detailed.

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    Verified purchase
    Staff

    Reviewed Dec. 30, 2018

    HomeAdvisor was very helpful in helping me find and contact a plumber for my brother-in-law in Kansas City, MO, They were very thorough to make sure I was satisfied. They contacted me by phone several times to be sure that I knew what was going on.

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    Verified purchase

    Reviewed Dec. 29, 2018

    I was pleased with the information I got from this site. I hired a painter which was recommended on this site. This site screens the professionals and makes sure they are licensed and insured. I read reviews of the professional before I hired him. I would use this site again if looking for a professional to do work for me.

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    Verified purchase

    Reviewed Dec. 29, 2018

    I've used other advisory services in the past. Home Advisor was easy to use. They follow up with the customer on pros and their work. Pros can text and email through the site, so tech savvy. I've thoroughly enjoyed the experience and will use Home Advisor again.

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    Verified purchase
    Installation & SetupPrice

    Reviewed Dec. 29, 2018

    I hired a furnace pro recommended by HomeAdvisor to install a new furnace. I was very pleased with the installation as well as the cost of the furnace. I have recommend HomeAdvisor to my family and friends and will continue to do so in the future.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 29, 2018

    Shortly after submitting my project I was contacted by a contractor through HomeAdvisor. We made arrangements for them to look at the pool and they were timely and prepared. The experience was great and certainly worth my time. Thanks HomeAdvisor.

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Dec. 28, 2018

    The Amazon Prime of Home Repairs - Title says it all, fast, reliable, and reasonable. Not only did I receive a call from the contractor within seconds of requesting a list of plumbers, I also received a call later from HA to ask how I was getting along and if I needed any additional assistance. How can you not like that? Resolved a water heater replacement in a few hours from going onto HA to having the water tank installed and working again.

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    Verified purchase

    Reviewed Dec. 28, 2018

    HomeAdvisor has been a great help. Smart service! It sends out queries to available "pros" who subscribe to their service and if they're available and interested they can connect to you immediately. Goes Yelp a few steps better by adding speed and interest on the part of the pro for a customer's available work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 28, 2018

    Tankless Water Heater Problem - My online request was completed in a matter of a minute or two and, furthermore, I got a response from a contractor within that couple of minutes. Very helpful and very easy! I love HomeAdvisor and will use it again and again!!! Thanks for making it so simple.

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    Verified purchase

    Reviewed Dec. 28, 2018

    HomeAdvisor recommended three companies to be contacted for my dryer vent cleaning. I did business with one of them, and HomeAdvisor followed up by contacting me for an evaluation. I believe they want to serve the public well by making available a list of reputable companies that the average homeowner can use.

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    Verified purchase
    Staff

    Reviewed Dec. 28, 2018

    Most of the professional people we knew in this area were dead or retired so we turned to HomeAdvisor to find a reputable electrician to help us with a home project. We went online looking at around 4 p.m. and by 10 a.m. the next morning the job was finished. I don't think we have ever had better service than that. Thanks HomeAdvisor.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 28, 2018

    Keenan Plumbing was readily available to replace a toilet. They were efficient, knowledgeable, and did a great job! I had entered my request to HomeAdvisor website and Zac at Keenan called me right away and came to do job within 2 days at my request. I would highly recommended HomeAdvisor for all home repair needs.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 28, 2018

    Everything I needed was done quickly and are very professional, love you Diana. Any one who ask me I always say HomeAdvisor. So many people don't want to hire someone they don't trust, but I have used them for everything. Thank you.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 28, 2018

    We have used Home Advisor more than once while upgrading and repairing our home. We have had excellent experiences each time. The reviews that different companies and contractors receive on their website are accurate and fair. With HomeAdvisor, we've learned about many good companies that we wouldn't have learned of without this referral agency. It can pre-screen contractors in a way that we can't. We really appreciate this company.

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    Customer ServiceStaff

    Reviewed Dec. 28, 2018

    I have a home inspection business. I was with HomeAdvisor for a year. I tried to cancel multiple times. They offer free leads to get you to stick around and now I'm stuck paying for another year because it auto renewed. My fault for forgetting to cancel, however the lead system is flawed. I have complained multiple times to them but it will never change. Any contractor that signs up for this service will be dreading it in less than a month. They pin you against other pros to basically cold call these potential clients, who never answer the phone, or get pissed at you for calling. The only one making profit at HomeAdvisor, is HomeAdvisor. I could go on for days as to why this service is bogus. The only way to make HomeAdvisor go away is for people to stop using them! I bet 1000 bucks this review won't even show up on their "Consumer Affairs" review site.

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    Verified purchase
    Customer Service

    Reviewed Dec. 28, 2018

    The experience with HomeAdvisor was excellent. Their web based questionnaire was easy to use, and within minutes of submitting the questionnaire I got phone calls from companies interested in the work.

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    Verified purchase

    Reviewed Dec. 28, 2018

    Easy to match with local pros. Got several estimates and follow ups about my project. The site was easy to use and before I knew it the fence was done. Appreciate the site checking on the project along the way.

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    Verified purchase
    Staff

    Reviewed Dec. 28, 2018

    They were very courteous and helpful and professional; both in the office and out here in the field. I would hire them again. They did both the inside and outside of the house. The inspection was just what the company wanted.

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    Verified purchase

    Reviewed Dec. 27, 2018

    When you see a rat in the middle of the night run across your bedroom floor, you want peace of mind. Now I usually get bids for jobs, but this time I needed someone quick, reliable and fair-priced. I am thrilled that HomeAdvisor exists, because my excellent rodent control company came out today, took care of my problem and now the night after the rat sighting will give me the restful sleep I love!

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    Verified purchase
    Staff

    Reviewed Dec. 27, 2018

    Sent the right kind of person to help me and I found out for the first time where a filter was for my second furnace that has never been cleaned for 10 years! He told me how to clean it and I washed it and let it dry overnight and replaced it so I can breathe easier.

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    Verified purchase
    Staff

    Reviewed Dec. 27, 2018

    HomeAdvisor has been a lot of help with some of the jobs I've had done. They need to take more time in contacting people regarding if they have use a particular company because of the time it may take from contacting the company and having the job done.

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    Verified purchase

    Reviewed Dec. 27, 2018

    Bathtub refinish - They arrived when they said they would and got right to work. They had a tube, to stick out of a window to reduce some of the strong odor from getting trapped in the house. The final product looked great, even if it took longer than they anticipated... I will use them again!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2018

    My advisor was very helpful and called back to follow up with the company I selected. The tree company that came to trim my trees were very professional and efficient. They completed the job and removed all debris. I'm very satisfied.

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    Verified purchase
    Staff

    Reviewed Dec. 27, 2018

    As a first-time user of HomeAdvisor, I am very pleased with the professional that was recommended. Slider Genius did an outstanding job. They delivered on-time, very professional service and went above and beyond to make certain that I was totally satisfied. They are a reasonably priced provider.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 27, 2018

    Had a leak in the upstairs dual vanity, both faucets. I was able to get callbacks from three different HomeAdvisor pros. I was even contacted via email. I was able to connect directly with a pro who came out and had my problem resolved the same day. I was happy with the prompt service and they were very professional.

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    Reviewed Dec. 27, 2018

    I have paid and paid and paid HomeAdvisor and they do take our money but their customers are only looking for prices or something for next to nothing. We have to pay for each and every lead and now the scam is they (HomeAdvisor) says we have an appointment with possible customer X but we did not make an appointment with that customer or any customer and we are billed for it... I have tried to end our relationship but they are NON Responsive. Except for their billing... They bill alright but we just don't get work from it. I do not or will not ever recommend Home Advisor to anyone. They take but do not deliver.

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    Verified purchase

    Reviewed Dec. 27, 2018

    Needed broken garage door spring replaced. Received information on 3 local companies. All contacted me regarding the needed repair. HomeAdvisor provided me with enough information on local companies to make a quick and easy choice on whom to select. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 26, 2018

    They respond quickly, give you several options for quality people, and even make follow-up to make sure I’m satisfied. They don’t try sell anything - just honest referrals. It’s hard to find people you can really trust. Thanks, guys. Kinda like asking your dad who he thinks I should call if he can’t fix it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 26, 2018

    I went on HomeAdvisor for an electrician. He was very quick to reply and give me an estimate. I went back on HomeAdvisor to get another estimate so I could compare the two. I did not receive any responses from the 2nd request. Then the next day I tried again, and did not hear back from anyone. I wound up going on Google and getting a random electrician to give me my 2nd estimate. I did use the one I received from Home Advisor who was excellent, but I don't understand why no one else contacted me.

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    Verified purchase
    Contract & Terms

    Reviewed Dec. 25, 2018

    I was pleased with the service I had on snow removal at our Filly Lane residence. It snowed, he came, it was clear. Easy as that. He will bill us monthly for his services. Twenty-five dollars each time. We are happy with this arrangement since we are both in our mid-seventies and need this help.

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    Reviewed Dec. 25, 2018

    I would like to start by saying that I am a single mom with 6 kids who works really hard for her money to provide for her family. I started my own company and received many marketing offers. I did briefly looked for reviews and I made the mistake of signing up with HomeAdvisor. They took over $100 dollars from me. They send me a bunch of leads and 9 out 10 of the leads were fake people. Never agreed to be contacted and they were not in the market to get any services. I talked to many people. Try to reason with them. Make them understand how much harm was causing to my family. They don't care. They just take everything from you and will take you to depression because you can't even provide for your family as they take your money. Please do your research before making my mistake. Your family will appreciate being able to have a roof over their head and a plate of food in their tables???

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    Reviewed Dec. 24, 2018

    If you’re a contractor do not sign on with Home Advisor. This company will rob you blind at signup. They lie of what they offer and then once signed on you get stale leads and you get charge for leads that you never could get a hold of. On top of these ridiculous fees they will place you in collections for the ridiculous dead end leads they sent you! If you’re a contractor steer away from signing up with these companies. All they do is rob you of your hard earned money! The only one that benefits are these consumers that are just shopping around and are not required to pay any fees!

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    Verified purchase
    Price

    Reviewed Dec. 24, 2018

    I will use Home Advisor again for any needs that arise in the future. I contacted Home Advisor when I needed some electrical work done and they provided me with names of companies who were in my area. I chose one of those recommendations and was very happy with the work that was done and the price that I paid. I also appreciate the e-mails that they send concerning other projects and their approx. cost. Home Advisor was recommended to me and I will certainly recommend this site to others.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 24, 2018

    I have had an Excellent experience with Home Advisor in hiring great professionals doing variety of jobs at my house. Almost immediately, I receive the list of highly rated specialists, who perform the projects. The next morning I get multiple phone calls from different companies to discuss repair/work options, prices and time they are able to do it.

    I highly recommend Home Advisor to anyone, who needs any work to be done. This is truly EXCELLENT company, competing requests in the timely manner, offers high quality professionals at affordable price. I have been using Home Advisor for many years. I do not know, how I would make all my emergency and planned repairs without the help of Home Advisor. I am very grateful, that such great and reliable company, as Home Advisor, exist. It makes my life so much easier and less stressful, when it comes to multiple jobs, sometimes emergent, at my home.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2018

    Nice service. Not from area so I had no idea who to call for honest, fair pricing on electrical help at my home. Gave a lot of good options. Found company with great customer service and great rates. Did personal follow-up reviews on referrals.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 24, 2018

    All of a sudden one day my water pressure dropped to nearly nothing. I suspected the well pump, and contacted HomeAdvisor for references. I received prompt response and service from a very reliable, responsive and capable professional plumber. I was certainly desiring prompt service as this was immediately before the Christmas holidays, and it is difficult to entertain or enjoy the holidays without running water in my home. HomeAdvisor was fabulous for their timely response in finding reliable professional plumber. Great customer service and they showed genuine concern for my needs.

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    Verified purchase
    Staff

    Reviewed Dec. 23, 2018

    I love HomeAdvisor. They do all the work finding the right person for the job. I read all the reviews and always go for the 5 star rating. In addition, they include pricing ranges, and do all the background checks.

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    Verified purchase
    Staff

    Reviewed Dec. 23, 2018

    I have found HomeAdvisor to be very helpful when looking for professionals in a variety of areas. It is always useful to read reviews and recommendations regarding the areas that you are possibly interested in hiring professionals for from others that have previously used these services.

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    Verified purchase
    Staff

    Reviewed Dec. 23, 2018

    Well repair valve leaking flooding crawl space, and excellent service. Fixed within an hour. Excellent Company (Barry **) Waterways Water Service. Also thank HomeAdvisor for the referral to and very Barry **. He was excellent and very knowledgeable, and he came here on a Sunday morning 2 days before Christmas.

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    Verified purchase
    Staff

    Reviewed Dec. 23, 2018

    HomeAdvisor is an easy to use and accurate site. It has allowed us to locate and hire professional workers without a hassle. I would use this site whenever I need to complete work on my yard or house. I have used the site multiple times and would recommend to anyone.

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    Verified purchase
    Staff

    Reviewed Dec. 23, 2018

    Great service for anyone looking for reputable reliable services. Hoping to get my refund for using the required 3 companies to receive bonus refund of $50.00 from Home Advisor. I would recommend most people to try this great helpful service for all your needs. I have had nothing but good luck using this service.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 22, 2018

    The site was easy to use for even someone like me who is not techno-savvy. Got a calls and texts from interested inspectors immediately which was fantastic as I wanted to move on this quickly. The inspector I selected was excellent!!

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    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 22, 2018

    Within 24 Hours I had several referrals call. After screening (Very Difficult with Highly qualified people), I made my selection. Date set immediately. Had a written quote which was detailed and concise. It would have been unlikely I would have had success in my search without HomeAdvisor's Input.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 22, 2018

    I got recommendations on roofers from friends,and went to HomeAdvisor to check them out. NEVER filed a form. Getting endless calls from roofers.The first roofer I told I never submitted anything. Gave me a number to HomeAdvisor. They say I have no file open. Well at least we agree on something! Now all of a sudden we are getting calls from roofers who have appointment times! I NEVER made appointments. I just know one of them is going to show up at my door. Who gave the authority for that??? I am beyond frustrated and HomeAdvisor cannot help me. Don't use them!!!

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 22, 2018

    The service was very efficient. I received a call within seconds and was able to schedule a repairman for the next day. I was very surprised how quick they match up local repairman with competitive pricing. I will definitely use this service again.

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    Verified purchase

    Reviewed Dec. 22, 2018

    I found a very good company to pick up, clean, and deliver my rug using HomeAdvisor. The entire experience was a positive one. It was simple from start to finish. I would recommend HomeAdvisor and I will use them again.

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    Verified purchase

    Reviewed Dec. 21, 2018

    Definitely liked the feature of HA providing recommended contractors. It provided ease and simplicity with our selection of a contractor. It also allowed us to communicate immediately. However, I did not like how it appears HA sends out text messages on the customer's behalf.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 21, 2018

    Was voicing my frustrations to a coworker about being new to the area and I couldn't find a contractor to do anything. I couldn't even get anybody to show up and I was wasting so much time trying to find somebody. I've been a member for a week today. I have had my garage door modified to allow installation of a car lift, a tree cut down, and wiring done on my house to add 220V plug to my garage. They couldn't get me a plumber for my broken tankless water heater, however, I'm really happy with this. HomeAdvisor has become a common term in our house. Thanks.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2018

    The person I spoke to at HomeAdvisor was courteous and prompt. Zuhlke Tree Service got the job done for $500. Two men took down a 50 foot tall spruce that was leaning in toward the house. It was definitely a difficult job. The workers were strong, courteous, and competent. I would use the service again.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 21, 2018

    I was quickly given a recommendation that had great reviews. He promptly called me and scheduled an appt. While there were not many recommendations (I believe there were 2 but one was a national company that did not have reviews on local repairmen), the bottom line is they gave me what I needed quickly and I was very happy with their recommendation.

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    Customer ServicePriceStaff

    Reviewed Dec. 20, 2018

    HomeAdvisor first charges over $400 for just membership, yearly. Expensive for a small business. Each lead then costs an additional 30-60% of the total cost of the job. When you hire a pro through HomeAdvisor, HomeAdvisor themselves is criminally keeping most of the money from your job. The typical lead cost is anywhere from 25-50$ just for a TV mount lead. In addition to that, HomeAdvisor submits that lead to many contractors, each of which is paying the absurdly high lead cost and HomeAdvisor ends up profiting FAR more than any of the pros. For a typical TV mounting, we charge $100-150. HomeAdvisor leads cost us (usually) $35.55. And that is regardless of whether or not the customer chooses our service, or even if we can get in contact with them.

    Customers ROUTINELY submit bad phone numbers, duplicate jobs, impossible jobs and outright fraudulent leads and refuse to refund. There is no way to talk to anyone of any authority in the company and you are stonewalled by call center employees who repeat the same scripted "There is no supervisor above me" lines. There are currently at least 2 class action lawsuits against HomeAdvisor and Angie's List for this exact thing. I would highly recommend that any business who cares about their money and image to look elsewhere for lead generation and I would highly recommend that any customer looking to have service completed contact a professional directly so that this organization can stop profiting off of the hard work of others.

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    Factual basis uncertain
    Verified purchase

    Reviewed Dec. 20, 2018

    First time using HomeAdvisor. Would definitely recommend. Was very easy and I ended up getting a great company to clean my floor tile. I will use HomeAdvisor again for all my home repair needs. Will tell friends and neighbors about this amazing company.

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    Verified purchase

    Reviewed Dec. 20, 2018

    I was amazed by how fast HomeAdvisor came back with a recommended contractor, Anderson Glass, and how responsive the contractor was. From the time I contacted HomeAdvisor to the time my shower door track was fixed was just less than an hour. Great experience.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 20, 2018

    I was told I will be getting new breaker, but I noticed he reuses other breaker he salvaged on my job. Not happy about it. He also break several holes in my wall that cost me a lot of money to patch. And he seems very aggressive (verbal abusive) with his worker. He is late to the work on two days he worked on my project. Overall I am somewhat satisfied because he gets the work done. Not sure I'd hire him again.

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    Punctuality & Speed

    Reviewed Dec. 20, 2018

    I hired Coombs Creek Maintenance, LLC, to initially remove mold and after opening the wall we discovered extensive termite damage. Larry, the owner and his crew got to work quickly to remove damaged wood and rebuild the wall quickly so that I was only inconvenienced a short period of time. I believe they did an outstanding job and keep the work space very clean. I would highly recommend his company who values quality work at reasonable rates.

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    Customer Service

    Reviewed Dec. 20, 2018

    Happy to find you. Already I am solving problems I have had all year... I am so happy that I found HomeAdvisor. One project is already done and getting ready to get another one done with the pros here! I spent most of the year chasing down "professionals" to help with brick pointing. I would have people come and promise to give me an estimate and I would not hear from them, after calling and NOT getting any response other than "Well, we are busy right now" I started a search online and HomeAdvisor popped right up. I will ONLY work with the PROS here from now on!

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    Customer ServicePrice

    Reviewed Dec. 20, 2018

    Using HomeAdvisor to obtain quotes for leaf removal led me to Avery with My Lawncare and Landscaping - THANK YOU! The process was quick and easy - way easier than calling around to various companies to request quotes. I think a total of 2-3 people responded. It was nice to be able to do everything from the convenience of my phone without actually having to make calls - so.convenient. I'll definitely remember this experience next time I need work done to our house/property.

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    Staff

    Reviewed Dec. 20, 2018

    Interior Decoration. Barbara was very easy to work with, knowledgeable and had great ideas. From simply rearranging the furniture, suggestions for framing artwork, to selecting window treatments and an area rug, my small area looks and feels aesthetically pleasing and comfortable. I am so glad I found her on HomeAdvisor.

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    Staff

    Reviewed Dec. 19, 2018

    Excellent source for local craftsmen. We have been very pleased with every contractor that we got through Home Advisor. We have used them five times in the last year and are totally satisfied with every job from masonry to pressure washing to window cleaning and gutter cleaning.

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    Customer ServicePriceStaff

    Reviewed Dec. 19, 2018

    If you own a business and you are not open 24/7, HomeAdvisor will tell you you have the ability to turn your leads off at night and turn them back on during the day when you are open. At least that’s how it used to work. For the last month I have not received any leads as a contractor while paying HomeAdvisor for their service. And by that I mean zero leads. After complaining to customer service several times I finally talked to someone and found out that because I actually use one of their features, the one where you could turn your leads on and off, that my leads are not going to work when on. I was told that when you turn them off, and then turn them back on, that they may take up to two days for them to actually start back up. Well if they are not going to come on when I turn them on, then why am I paying them for anything at all.

    Why have a feature that you advertise that does not work. This is unacceptable from a business point of view. I cannot leave my leads on all night when I am closed. If I miss a phone call from a possible lead when I am not open, HomeAdvisor still charges me for that lead. Am I supposed to call people back in the middle of the night. They do offer to stop leads during their closed hours at which time it is supposed to work. So my hours need to match their hours. They must think we work for them.

    I also have trouble with them on occasion when a customer is looking on their website and I get notified that they are looking for my service and when I call the customer and find that they were not looking for my service, but rather one that I do not offer, that HomeAdvisor will not issue me a credit for the fee they charge me for a lead that I cannot service. There a requirement list on their website where they state what conditions are eligible for a credit and a mismatch in service is one of them. I was just refused one a week ago after I talked to a possible lead and was told they were looking for something I do not offer. HomeAdvisor supposedly researched it and denied my request. I know what the customer told me so just as in the past when I caught them lying about verifying a request, they seem to be doing it again. They will cheat you out of fees constantly.

    I have talked to many other contractors that have never talk to him one that thought HomeAdvisor was worth it or that they even knew what they were doing. Too bad they don’t take any advice from us because we are the ones that pay them and we are also the ones that are going to stop paying them. What the customers do not realize is that when you go online and request info about a service, HomeAdvisor sends them a list of contractors and everyone on that list is charged a fee. If the customer does not answer the phone call or emails then we still have to pay HA the fee even though we could not contact the customer. This is to protect HA but people who are window shopping costs us, the contractors, a lot of money.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Bruce, Thank you for reaching out to us. We have forward your information to an account specialist and they will be reaching out to you. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If there is anything else, we can do to assist you please feel free to reach out to emailus@homeadvisor.com and we will reach out. -HASupport

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 19, 2018

    Our work was done to budget, on time, and on short notice for an antenna that improved my reception from 20 channels that came in to 56, very pleased and wish I did this years ago. Norm and his helper were very professional and offered several other products and services I will consider in the future through Custom Security and Communications.

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    Verified purchase

    Reviewed Dec. 19, 2018

    I wanted to find someone to give a move-out clean to our home in Roanoke. Not really having a lot of luck with my own search, I found your website and decided to give that a try. Out of a list of 5 or 6 potential cleaning companies, two contacted me, and I decided to hire Penny with Spot On Clean. Her crew did a great job and I'm happy I tried using HomeAdvisor for my project.

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    Punctuality & SpeedStaff

    Reviewed Dec. 19, 2018

    They were great! Fast, courteous and professional. We got same day service but granted we were close to the holidays and not at their busiest time. These guys want to work, do a good job and leave it like they were never there! Highly recommended. Ask for John or Sean.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2018

    Rudy and team did a FANTASTIC job. They poured just over 300’ of 12’ wide driveway, a 30’ X 50’ parking pad and a 14’ X 24’ car port pad. Access to my property was not easy but he and his team made it work. They were not the cheapest and by far not the most expensive, the low bid is not always the best way to go. Rudy made two trips to visit the site and then brought one of his supervisors for a visit, all pre-bid! By Rudy showing that much interest in the bid, he set the bar real high for the other 4 contractors. The weather did not cooperate and it threw him off schedule a couple of days, but the attention to detail and his great workers got the job done. New Frontier Construction Services will be on the top of my list for my next concrete job and I will recommend them to my friends.

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    Price

    Reviewed Dec. 19, 2018

    Very pleased with finding a fantastic and reliable electrician through HomeAdvisor. Don’t know that I would have found Crippen Electric on my own??? He installed a brand new 30 amp RV electric service for us on a pole. Did a great job. Very thorough and pricing fair and reasonable.

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    Verified purchase

    Reviewed Dec. 19, 2018

    My son wanted a basketball goal installed so that he could shoot basket. We call HomeAdvisor, they took care of us the very first time. I am happy, with the service. I will call HomeAdvisor the next time I need something done to my house.

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    Verified purchase
    Customer Service

    Reviewed Dec. 19, 2018

    Broken links, bad emails, calls from unwanted pros - I love MY CHOICE, however, it seems that you guys had your own agenda. It sounded like you wanted me to pick another pro and you called me and emailed me and then you had them email and call me. Not cool.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Dan, We're sorry to hear this. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your leisure, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport

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    Staff

    Reviewed Dec. 18, 2018

    Needed a fall/winter lawn cleanup to be done in 3 or 4 days. Advisor paired me with 3 available professionals immediately. I hired the highest rated guy, and I'm very satisfied with the whole process. I trust Home Advisor's verified reviews and ratings. I will continue to make Home Advisor my go-to source.

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    Staff

    Reviewed Dec. 18, 2018

    Replace dryer vent - I got bids from HomeAdvisor and a Collin County home services guide. I went with the Home Advisor handyman because he spent more time and effort to give me a free estimate and explain exactly what he was going to do. He came to my house to look over the job then went home and emailed me a written estimate. I chose him and he worked especially hard to do a job that will last so I will never have to do it again.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 18, 2018

    This was my first experience with Home Advisor. Was pleased with the contacts given and from that I was able to choose a local company. This company OVER THE TOP ROOFING was amazing. They were on time for work. Good clean work. And HONEST. Plan on having them do my garage roof in a year or two.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 18, 2018

    Gas burner repair - The Doctor plumbers were efficient and professional. They gave us an estimate then reduced the payment. They gave us a time frame for the work and finished in that time. We were without heat and a few hours later, we were warm again. We are definitely going to call them on a regular basis when needed. I would highly recommend to friends and family.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 18, 2018

    Removed old mattress and box springs. They were prompt, in fact, they called and said they could come out sooner, which was great! They were courteous and offering to take more of our junk if I needed them to. I will definitely use again!

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    Price

    Reviewed Dec. 18, 2018

    Aluminum fence repair - I received a couple of options from Home Advisor for this job. After receiving quotes from two companies, I had the work done by one of them. The only negative comment I have is that one quote was more than double the other. I’m pretty sure that company is used to doing commercial jobs as opposed to residential work. My take away is, always do your homework and be diligent before selecting a contractor, even if they are recommended by anyone including Home Advisor.

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    Staff

    Reviewed Dec. 18, 2018

    I used Home Advisor several time a year for any project I have. it is great as I see the reviews and receive contact info right away and it's free. It's a great service for homeowners as I used it to for regular maid service, deep cleaner, painter, roofer, etc.

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    Staff

    Reviewed Dec. 18, 2018

    The pros I have found through Home Advisor have all been professional and easy to work with. I have completed multiple projects and still have a few to go. I would recommend Home Advisor and the pros I have used so far to friends or family.

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    Verified purchase

    Reviewed Dec. 18, 2018

    Within just a few minutes of posting on HomeAdvisor I had several companies contact me about the repair I needed. After deciding on a company, Home Advisor followed up with me to ensure that the work had been completed. Thanks for your help.

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    Verified purchase
    Staff

    Reviewed Dec. 18, 2018

    This is the second time that I have used this service and would highly recommend it. The first time was for countertops, and this time for electrical work in my mom’s house. The contractors contracted me right away, they were willing to work with and around my schedule, the pricing was fair and reasonable. Thanks for a great service!

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    Verified purchase
    Coverage

    Reviewed Dec. 17, 2018

    Electric storm shutter jumped track due to loose motor. The shutter unrolled completely outside the track. This was a very large shutter. The cover the hide the shutter when completely rolled up was partially dislodged and bent. The motor was reinstalled and cover was straighten as mush as possible and restalled. Shutter was rolled back in the housing.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2018

    There were no pop-ups, no excessive emails, no spamming. The website allowed me to just enter my info, get my quotes, and get my job completed. I have been waiting for a site like this for years. Very nice job!

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    Verified purchase
    Staff

    Reviewed Dec. 17, 2018

    I have used HomeAdvisor 6 times in the past 10 years. Everytime that I have used Home Advisor, I have been connected with a great professional, and been very happy with the service they provide. I would highly recommend them to anyone needing help with repairs or home improvements.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2018

    Dishwasher stopped spinning. Appliance repair company called immediately after I went online looking for one. Very prompt and professional. HomeAdvisor was very helpful and followed through to make sure I was contacted by someone. I would definitely use this process again. Was fast and easy to use. Very satisfied.

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    PricePunctuality & Speed

    Reviewed Dec. 17, 2018

    Gave information and explained need for service and cost for things. I appreciated the fast service. They did explain that the work that was done would not need to be replaced if I need to replace the motor at some later time if it was needed.

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    Verified purchase

    Reviewed Dec. 17, 2018

    I had a bad experience with a contractor and turned to Home Advisor to find a different option. The contractor recommended on Home Advisor was wonderful. I will use Home Advisor from the start next time I need work done.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 17, 2018

    This was my first experience with Home Advisor. The contractor reviews were very helpful in the selection process. I was very pleased with the quality of the contractors I met. They were very responsive and eager to please. My jobs were completed on time and per estimates.

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    Verified purchase

    Reviewed Dec. 17, 2018

    HomeAdvisor simply provided the names of a few handymen in our area and showed reviews. We looked at the review information and the location of the suggested service providers and then came to a thoughtful choice. Some of the service providers were not available.

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    Staff

    Reviewed Dec. 17, 2018

    I was a little leery about hiring a contractor with my experience this summer with work done outside. I found HomeAdvisor and AMV Remodeling and met with owner, Adam ** a few times. I couldn't of found a better contractor for my total bathroom remodel. His work ethic, quality of work was top notch down to every detail. He takes pride in his work and his employee Matt is a great asset to his company. My bathroom turned out beautiful and I am looking forward to seeing him in February to do my downstairs bathroom. Job well done!

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    Verified purchase

    Reviewed Dec. 16, 2018

    I've used Home Advisor about 5 times over the last two years for plumbing, patio build, and outside ant removal. All have been satisfactory. I would prefer that HA keep me abreast of when I've met my qualification for $50.

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    Verified purchase
    Price

    Reviewed Dec. 16, 2018

    Faucet replacement - Excellent referral ended up with a great job at a very fair price. The ability to find a reliable professional was made easy by using this site. I will continue to use this site when in need of home repairs. The price was very fair and the immediate contact was excellent.

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    Contract & TermsStaff

    Reviewed Dec. 15, 2018

    HomeAdvisor is a great website to find and hire professionals without worry. The staff will stay in contact with you to make sure that the agreement is secure and both parties are in agreement of the project and you are happy with your project. I will continue to use HomeAdvisor for all my business needs without worry!

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    Customer Service

    Reviewed Dec. 15, 2018

    On my first attempt to find a repair technician, the technician scheduled a time to look at my system. He contacted me the day prior to the appointment and said he would have to delay and would contact me to reschedule. I did not hear from him again. A year later I contacted two different contractors who both indicated they were not willing to attempt the repair. I tried again with Home Advisor and was contacted by Simply Efficient Solar. I hired Simply Efficient Solar and am completely satisfied with the work performed.

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    Customer ServicePriceStaff

    Reviewed Dec. 15, 2018

    I needed a quick turnaround to get my gutters cleaned. HomeAdvisor made it so easy to get quotes. I got a response from three contractors within minutes. They were courteous and professional. I would recommend them to others for prompt response.

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    Staff

    Reviewed Dec. 14, 2018

    Electrical panel upgrade. They upgraded the panel to 200 amp service, ran a new circuit to the kitchen and placed and wired a 60 amp sub panel in the attic. They were nice people to work with and the owner, Sam, was in constant contact before, during and after the project.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 14, 2018

    I received a response right away of local companies who could provide lawn care for me. Home Advisor was very friendly, knowledgeable, and professional, as well as fast. I really appreciate their help with picking out a good quality lawn care company to treat my yard.

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    Verified purchase

    Reviewed Dec. 14, 2018

    My request for help had immediate responses. The company I chose was excellent! I was able to read reviews of the companies they were referring, which was a great help. A Home Advisor rep called to see how the job was going. I'll definitely use again.

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    Staff

    Reviewed Dec. 14, 2018

    The people I have used with Home Advisor have been very professional and have performed excellent service. I did have one service come out for a project they knew nothing about but hoped I would sign up for a pest control service.

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    Customer ServicePriceStaff

    Reviewed Dec. 14, 2018

    I signed up and quit HomeAdvisor in under 2 weeks due to poor service. Here is my story: I signed up to HomeAdvisor, I do not need the work right now but I did just to see how it works, the recruiter (account manager) was pretty forceful and told me that I wouldn't be charged for any leads I did not want. After a few conversations I thought I might as well try it. She told me to just say yes to everything in the prompt and work through talk prompt. She even jumped in a few times to tell me what to do. I did what she said. About 2 weeks later I was reviewing my expenses and seen that I had multiple charges.

    I called and was told that I was supposed to log on and turn leads off. I have never logged onto my account one time. Even to this day I have never logged on. I wasn't told that, and was explicitly informed by my account manager that I wouldn't be charged. I was charge over $300 dollars before I closed my account. I don't have a need for leads and didn't want them. I called multiple times to talk with customer service to get a refund on something I did not authorize, did not want and did not need but was charged anyways. The way I see it I was robbed and am considering taking HomeAdvisor to small claims court for stress and damages. The customer service department was absolutely not helpful. I cancelled my account and this has been the worst experience of customer service I have ever had.

    I want a full refund of the money that was stolen without my consent for the leads and would appreciate a refund for my account cost. Please do the research and see, I haven't used any of your leads (I didn't want them or need them) and have never even logged on. As far as I am concerned I have spent over $500 with you guys and have absolutely nothing to show for it. The account manager uses coercive and deceiving behavior to sign up contractors and then customer service refuses to refund money that was stolen from contractors. This is absolutely horrible. I am on the BBB website now and am going to file an official complaint.

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    Verified purchase

    Reviewed Dec. 14, 2018

    I was very pleased that I could edit my initial negative review since the company tried to be prompt and efficient after a delay in shipping. The app allowed me to update my review and my initial negative review caused the vendor to get on the stick and finish the job.

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    Customer ServicePrice

    Reviewed Dec. 14, 2018

    I needed a sheetrock repairman for multiple areas of wall damage that I thought would be a smaller job than it actually was. I received two responses only, so I hired one of the two and I am so pleased with the results, the price, and the communication and respect for my time the business displayed. Super happy and not sure if I would have chosen this company without HomeAdvisor.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 14, 2018

    Had a back flowing/clogged garage drain. I had tried a few other plumbers and had gotten no callbacks, so I tried Home Advisor. I had a call within 5 minutes of my submission and the plumber was amazing. He was there within a few hours and took care of the problem quickly. Reasonable cost and would use him again. I will look at Home Advisor now first.

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    Customer Service

    Reviewed Dec. 14, 2018

    Large appliance repair. It was very easy to use their website. The whole experience went very well. Hired the first company suggested and we are happy. Later that same day another user called my cell phone and wanted a quote from me to fix something. I told her it must have been a mistake from HomeAdvisor. No one else called us so all's well that ends well.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Dec. 13, 2018

    TV Install - Quick and easy, got a phone call from an install company 5 minutes after calling Home Advisor. The company called, set an appointed and arrived on time, in fact he beat me home and was waiting for me when I arrived.

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    Staff

    Reviewed Dec. 13, 2018

    Thanks for being there Home Advisor. I was in need of a quick quote and fast service for a contractor, and you were there. Even when the work was done, you were there to ensure that my needs were met and I was happy with the service. Thank you so much.

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    Installation & Setup

    Reviewed Dec. 13, 2018

    They removed all cabinet doors. Then sanded front, sides of all cabinets that were in kitchen. All of the cabinets then were lightly painted and wiped down so grain of wood could be seen. After paint dried they glazed the cabinets. At the shop the cabinet doors were cleaned, sanded, painted and glazed, laying flat so a thick coat of glaze would not run. After all doors, cabinets were dry, they brought the door back to my home and installed all the doors back to the cabinets. They made sure all hardware was replaced level and correct. They then cleaned the kitchen and floors. Left area as they found it.

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    Reviewed Dec. 12, 2018

    I have used Home Advisor several times now to obtain recommendations for work to be completed on my home and property. I have not had a bad experience yet. They give me a list of contractors, I read over the reviews and then I make my selections on contractors from whom to obtain estimates. It's up to me to select the best suited based upon my criteria.

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    Punctuality & Speed

    Reviewed Dec. 12, 2018

    The company recommended by Home Advisor, Leveraged IT Solutions, called within a few minutes of the search for mounting a television. They were quick, courteous, professional, and timely. We were pleased with the finished product, which required mounting a 65 inch television over a brick fireplace. We would definitely recommend their services.

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    Customer Service

    Reviewed Dec. 12, 2018

    I wanted a quote for carpet cleaning in my area and received info immediately. I also had calls I think from three. I selected the first company that reached out to me because of his availability (next day) and the price. Once I did that it would have been nice for the others to not call me.

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    Installation & Setup

    Reviewed Dec. 12, 2018

    I used Home Advisor to perform repairs found during a home sale inspection. I needed Roofer, plumber, HVAC servicing and trees trimmed. This was my first experience using Home Advisor. You simply follow the instructions and the contractors will contact you within minutes.

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    Verified purchase

    Reviewed Dec. 12, 2018

    Extremely pleased with the condo tub/shower refinishing done by Tub Rescue. Looks great - went from condo almond to bright white. Now looks clean and new. Owner was informative/pleasant and personable. Would recommend Tub Rescue to a friend - - and actually have!

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    Installation & SetupPrice

    Reviewed Dec. 11, 2018

    Promptly connected us to an electrician. The electrician was available at short notice to install a new stove and we felt that the work was excellent. Our only complaints were that they worked fewer hours than was initially estimated and that they wanted to charge more than was initially estimated ($620 rather than $500). We paid the $500.

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    Customer Service

    Reviewed Dec. 11, 2018

    I request credit on leads I am unable to reach if they don't return calls or emails. I asked to speak to a supervisor today and asked why 2 recent leads ineligible for credit. She told me I am paying for advertising NOT leads. After a long back and forth, I requested a transcript of my call as I am considering contacting the AG in CT (where I do business) and she told me I would have to subpoena it if I want one! All their calls are recorded but you have to hire a lawyer to get a transcript? Is it a lead if you can't connect? I have seen so many negative reviews from the contractor side that I am amazed that they are not being investigated for unfair business practices.

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    Staff

    Reviewed Dec. 11, 2018

    Roof replacement from storm damage - Very pleased with finding several good leads for my project. The company I selected was very professional. Thanks so much for the options of companies you selected for me. I was able to select several for review of my project.

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    Verified purchase

    Reviewed Dec. 11, 2018

    HomeAdvisor doesn't post all reviews. I have put in reviews for companies that don't follow up and they wil not post the review. They only post reviews for companies you pay. As a customers I want to know why people didn't choose a company too. I have posted a review on a company I did pay and that did a horrible job but they did not approve the posting. It was a professional posting that stated the facts so I'm curious to know why. Do pros pay extra to have all posting approved by them?

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    Verified purchase

    Reviewed Dec. 11, 2018

    Gave several companies to work with, and provided good follow up. Nice to have several reviews for each company suggested to make choice easy. I liked it showed what companies were listed with BBB. Will use HomeAdvisor in the future.

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    Customer Service

    Reviewed Dec. 11, 2018

    HomeAdvisor now offers two or three firms to for you to select. Much better arrangement than years ago when your name was given out to all businesses and then you had calls from dozens of firms and for weeks after.

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    Reviewed Dec. 11, 2018

    I used to pay for Angie's List but the service I receive from HomeAdvisor is just as good, if not better. I have yet to receive the $50 bonus for completing 3 jobs with them, but hopefully that will be a pain free and easy process.

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    Punctuality & Speed

    Reviewed Dec. 10, 2018

    HomeAdvisor did a good job of connecting me with a contractor quickly and following up on my service. When I was having trouble with one contractor they offered to connect me with another. I ended up staying with the initial contractor and got a really good deal on my repairs... hundreds of dollars less than I anticipated.

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    Reviewed Dec. 10, 2018

    I was looking for a replacement for my garage door opener. I contacted HomeAdvisor and found a great company to help me. The work was done well, and the installer really explained everything so I could easily understand what work needed to be done. Thank you!

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    Punctuality & Speed

    Reviewed Dec. 10, 2018

    I have used this service before to find contractors and have always been very pleased with the contractors recommended. The contractor I chose for the work this time was on time, professional, and did nice work. I would recommend this service to others who are looking for a local contractor.

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    PricePunctuality & Speed

    Reviewed Dec. 10, 2018

    Have used Home Advisor before and highly recommend. I have never been disappointed. On time, quality, fair prices... I even like to tip extra because I feel they earn it. I will be utilizing in 2019 for various home projects and repairs.

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    Verified purchase

    Reviewed Dec. 10, 2018

    This is the second time I have used HomeAdvisor and the second time I am completely satisfied with the contractors recommended. It is easy to use; provides a good, secure means of communications between the contractor and homeowner. It is a good resource for finding well rated, fair, local contractors.

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    Staff

    Reviewed Dec. 9, 2018

    When I could not find the correct contractor that I needed I was able to speak with a representative that gave me the information and contact of the person that I needed. I like the fact that I could speak with someone and not just rely on the information that I was putting in. People to people is the best when you have questions. I would recommend Bilbrey Construction of Lake Orion, Michigan for any repairs. They were and are great to work with. I give them a 10 if I could.

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    Staff

    Reviewed Dec. 9, 2018

    HomeAdvisor has connected me with some excellent pros that have done a great job on my home improvements. We bought a fixer upper and homeadvisor makes it so much easier to research pros. I am grateful for this website. We still need a lot more work to be done and home advisor will be with me every step of the way.

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    Verified purchase

    Reviewed Dec. 9, 2018

    I have had much success using HomeAdvisor to hire for projects around the house. I use the site often and will continue to and recommend to others. I find the reviews and background checks that Home Advisor performs very helpful.

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    Verified purchase

    Reviewed Dec. 8, 2018

    Great job completed. Super accommodating our timing due to multiple rescheduling due to countertop installers delays. They came out and shut off gas and electric for old gas and electric connections. Adjustments required for gas line down draft on new cooktop. Installed new cooktop and we're all now set. Will definitely keep Frank's number on my phone.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 8, 2018

    Plumbing - This was a very pleasant experience. The team showed up on time, neatly dressed, in a clearly identified vehicle. There was an issued with a customer supplied part, which the team took on themselves to contact the manufacturer and they provided a replacement. NO CHARGE. They did a great job and were pleasant to work with.

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2018

    Working group and equipment was on time to wash 900 sq ft of driveway and sidewalk plus some stucco walls. Very fast and efficient leaving private residence beautiful. Also I might add their boss, Sean **, described exactly what he was going to do and was very friendly.

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    Verified purchase

    Reviewed Dec. 8, 2018

    Needed a plumber to unclog a toilet. Within minutes of starting the process online with HomeAdvisor, I had a plumber on their way to solve our problem. Service couldn't have been better. I am grateful that there is a service like this to recommend home maintenance companies.

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    Verified purchase

    Reviewed Dec. 8, 2018

    Closet doors - I had to post this job three times on H.A. before someone actually completed it. Not sure why nobody wanted to do it, it seemed like a fairly simple job. MJA Construction finally did it and I couldn't be happier with the results.

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    Staff

    Reviewed Dec. 8, 2018

    I was able to get my sub-woofer repaired with a walk-in. James was extremely friendly, accommodating, and knowledgeable. His fee was also extremely reasonable. I would highly recommend James for any electronic repair work you might need. He is the only repair facility in Santa Barbara that does the work on either at his shop or in your home.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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