HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    Page 32 Reviews 5856 - 6056
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 20, 2018

    Stetzel Roofing & Slate Repair: LeRoy Stetzel and daughter, Jen recently repaired my 80 year old Slate Roof. I had been told many times by local roofers that I needed a new roof as Slate could not be repaired. Not True! The Stetzels gave me quality work with reasonable prices. They were very personable, accommodating and aimed to please. (They also cleaned and repaired my gutters.) They cleaned up the area before they left and I would not hesitate to call them again. I would highly recommend them for any type of roof work.

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    Verified purchase
    Installation & SetupStaff

    Reviewed June 20, 2018

    Homeadvisor saved me the time to have to find a reputable person to do the job. The only thing I do not like is that some of the people recommended by HomeAdvisor would call to confirm the appointment for an estimate and then try to say right before you confirm that there is a charge $$ for them to come out for the "free" estimate. If they charge for estimates it should be clearly stated in the profile. I personally would never pay for an estimate because if they can't afford to come out and give you a free estimate how are they going to use and buy the best materials for your job :o).

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    Verified purchase
    Customer ServiceInstallation & SetupPrice

    Reviewed June 20, 2018

    A reliable and professional company. Fair pricing. Very happy with the outcome. Artie was dedicated to providing excellent customer service. Listened and addressed customer concerns and recommendations. Will be considering Shoreham Plumbing & Heating Company, Inc. for future projects. Project involved rough in new waste lines, hot and cold water feeds boiler connections, as well as all fixture installation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2018

    I found HomeAdvisor by accident while searching online for someone that made lawn irrigation repairs. I called a phone number I thought was a company that turned out to be HomeAdvisor. I have never used this service and have noticed several television commercials since. This is great. I now have access many services for my home. I will tell other people I know of my satisfying experience with HomeAdvisor.

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    Customer Service

    Reviewed June 20, 2018

    I wrote HA informing them that a business listed on their site was including false information (advertising that they were BBB accredited, when BBB lists them as NOT accredited) in their business landing page. The response I received was that "we cannot make changes to a business' profile, so you will have to contact the business to discuss this." HA business model is to "connect homeowners with PRESCREENED, local service professionals to complete home improvement, maintenance and remodeling projects." If they not only don't truly prescreen (if they had this would have been an obvious error) and they won't correct a knowingly false/misleading advertisement on the website, their services are useless.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Timothy, Thank you for bringing this to our attention. We absolutely screen our pros, however, a BBB accreditation is not a part of our screening process. Please feel free to find information about that process here: https://www.homeadvisor.com/screening/. We're happy to look into this for you and have located your account as well as the pro in question. We've forwarded this matter to the proper channels to further investigate and address appropriately. -HASupport

    Verified purchase
    Customer Service

    Reviewed June 20, 2018

    I've used HomeAdvisor for Fence Installation Recommendations/Quotes and Gutter Cleaning. The reviews seem to match the level of service... which is out of HomeAdvisor's hands. The process is easy enough. The only annoyance so far is one gutter cleaning company keeps sending me emails for gutter replacements and what not... which is not what I wanted. Tweaking my spam folder will handle that nuisance.

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    Verified purchase

    Reviewed June 20, 2018

    I have now contracted with 3 persons whose names and services I retrieved thru HomeAdvisor and would recommend all three of them. I will contact HomeAdvisor and probably contact the next time I am looking for help with my home.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 20, 2018

    Pleased with services provided, which included house, driveway, sidewalk power washing, and window washing. (Property is non-traditional in terms of layout and elevation, so services provided were probably a more challenging project than would normally be expected.) Providers were prompt, thorough and efficient. Arrived on time and completed work without difficulty or incident. Would recommend to other property owners and will hire again to perform similar services.

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    Verified purchase

    Reviewed June 20, 2018

    This website is amazing. Repairs I’ve received from honest business owners connected to the website have been amazing. I could not be more happy with the work I’ve received and the amount of money I paid. I will definitely recommend this site to my friends and family for their repair needs.

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    Verified purchase

    Reviewed June 20, 2018

    HomeAdvisor found a plumber within five minutes and he was here in about half an hour. The plumber did a great job and I am grateful to Vinnie and Home Advisor. It's great to have the water working again.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    The website is easy to use. I have used all 3 of the professionals listed above and was very happy with all of them. I feel comfortable knowing HomeAdvisor have done background checks. The Home cleaners are now on a monthly schedule in my home. The Plumber is continuing to search for a long term, slow leak, and I just requested two quotes from Dry Wall experts.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    HomeAdvisor has been great with their recommendations of service providers for all of the home repair problems that I have experience. Each company that I have used based on HA recommendations has been professional and expedient will all the repairs.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    I love HomeAdvisor. Whenever I need a local professional, I go to HomeAdvisor first. I trust the pros they recommend and have never been disappointed with the outcomes of the pros I have hired. Since they are competing for your business, I feel the prices given are fair and I am not getting ripped off. So far I have gotten a handyman, plumber, pool repair, fencing and gutter cleaning. Great job!

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    Verified purchase
    Installation & SetupStaff

    Reviewed June 19, 2018

    All went smooth. The company recommended was very professional and both my wife and I were happy with the product and the service provided both during and after the install. We would definitely recommend them to anyone looking for a home security camera system.

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    Verified purchase

    Reviewed June 19, 2018

    I got a plumber from Home Depot who overcharged me and did not give me an itemized bill. I called HomeAdvisor, but they were not really helpful. I know others on my street have had the same problem. I do not think his reviews are real Kumars. So I have had good experiences and bad.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 19, 2018

    This is the first time I have used this and I got a response within minutes. I also had my drain problem fixed the same day. I would recommend this to a friend that needed quick, and reliable service when in need of a referral.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 19, 2018

    Connected with a roofer immediately after completing my initial request. Roofer called and scheduled a home visit the following day. Received estimate and repairs completed two days later. HomeAdvisor rep contacted me by phone the next week to check on my satisfaction. When looking for a home repair specialist in the future, I will use HomeAdvisor first. We are very satisfied with our experience.

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    Abbie increased rating by 3 stars.
    Customer ServiceInstallation & SetupStaff
    After a positive interaction with HomeAdvisor (Powered by Angi), Abbie increased their star rating on June 19, 2018.

    Updated review: June 19, 2018

    HomeAdvisor responded right away and is determined to work with us. I greatly appreciate their prompt reply. We look forward to having a long, successful business relationship with HomeAdvisor! Additionally, HomeAdvisor has most definitely given us some of our best leads!

    Original Review: June 19, 2018

    We have received some great valid leads, but, I have spent nearly 3 or 4 days out of every week on the phone wasting time with them because their online credit states we have requested too many lead credits. We are paying customers of theirs who shouldn't have our integrity questioned and time wasted! The faulty leads have consisted of the wrong contractor type of service - eg: customer needs solar and we do roofing. We do not have a license or the capability to install solar. We have lead recipients hang up on us because they don't need any contracting service.

    We have also consistently had wrong contact info. It should not take 20 mins to 45 mins of my time to hear them tell me they are evaluating my validity in requesting a credit for a faulty lead. I am getting very frustrated with this process! The personnel on the phones, however, are very professional and courteous. I just would rather not have to take with them and have the online credit request work right away!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Abbie, We apologize for any inconvenience and greatly appreciate your feedback. Even if they will need to be manually reviewed, you should still be able to submit credit requests online from your Pro Page. We're happy to follow up and look into any account or lead concerns you have. To speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport

    Customer ServicePunctuality & Speed

    Reviewed June 19, 2018

    I hired Jeff ** of JSN Restoration & Remodeling to perform construction work related to the safety of my family based upon a 5 star rating from HomeAdvisor. HomeAdvisor recommended JSN Restoration & Remodeling for my work project. Jeff ** and I agreed upon a work proposal that he presented to me. I had to wait for a month before he could start the job, he told me. The day before the job was scheduled to be done, Jeff ** called me up and cancelled the job. He told me he was going out of town on family business and would get back to me the following week. He also told me that he would have his subcontractors call me to schedule the work he agreed to perform. Jeff ** never contacted me again, his subcontractors never contacted me and I was left holding the bag with a viga beam that supported my roof cracking and in jeopardy of collapsing, potentially causing injury or worse to my family and anyone visiting my home.

    I submitted a review to HomeAdvisor reflecting these facts and HomeAdvisor removed it from their site because I hadn't given Jeff Nickell any money yet. How could I give him money when he never showed up to do the job? HomeAdvisor is a self-serving business that has total disregard for the welfare of the gullible public that relies upon their advice for their hiring decisions. HomeAdvisor CANNOT BE TRUSTED.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, We're sorry to hear you had this experience with a pro. While we do require that work has been done in order for a review to be posted publically, your non-hired feedback is still sent to the pro to alert them of the issue and we reserve the right to remove a pro from our network if we see a trend of negative feedback. We would be more than happy to help you connect with another pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please reach out to emailus@homeadvisor.com and a rep will follow up to assist and address any concerns you have. -HASupport

    Verified purchase
    PricePunctuality & Speed

    Reviewed June 19, 2018

    I submitted my request to HomeAdvisor website very easily and was contacted that day by multiple contractors. I had 3 quotes within a couple of hours. HomeAdvisor made it very easy to hire someone quickly. Also, having multiple quotes allowed me to find the best price for the job.

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    Reviewed June 19, 2018

    I had a bad experience with a contractor recommended by HomeAdvisor. In fairness I used them two other times with excellent results. The negative review I submitted to HomeAdvisor was rejected, in spite of my submitting documentation they requested. The positive reviews I submitted were published without delay. My advice is to take their ratings with a grain of salt, as they reject negative reviews.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Martin, We're sorry to hear you had this experience with a pro. We take your ability to review our pros very seriously and absolutely post negative reviews. A review will only be declined if it goes against our terms of service or if it is found to contain incorrect information. We're happy to look into the status of your review and have forwarded your concerns to the proper channels. A rep will be reaching out to further assist you shortly. -HASupport

    Verified purchase

    Reviewed June 19, 2018

    I have used HomeAdvisor many times over the years and they have provided me with excellent contractors to do the jobs (repairs/maintenance) that I needed!! Landscaping, Electrical, Windows, Plumbing, etc. Rather than go to the phonebook or internet - start and end with Home Advisor.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 19, 2018

    I used WP landscaping to cut my grass, edge, and weed whack. They did an awful job. When I complained they came back out to “fix” the issue but it ended up looking the same. They did not answer my next email or return a phone call. They never came back to do my lawn. I had to hire another company. Very unprofessional.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Mary, Thanks for sharing your experience with this pro, we're sorry to hear it could have been more positive. Please feel free to submit a review for the pro here: http://www.homeadvisor.com/write-a-review/. We have forwarded your concerns to the proper channels and a rep will be reaching out to further assist you. If there is any other help we can offer in the meantime please contact us at emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2018

    They are professional, and very helpful. I like the fact you can look over the companies and decide who you would like to hear from. They follow up with you to make sure you were happy with the service. Nothing negative to report. Will use them again.

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    Verified purchase
    PriceStaff

    Reviewed June 19, 2018

    The appointment was scheduled on Friday and they came out on Monday morning. Prompt, courteous and efficient. The price was fair and the job (Power wash Deck and Garage) was completed to my satisfaction and on-time. I would choose this contractor again and recommend them to my friends and family.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    I have had generally good experience with HomeAdvisor. The reps follow up to see whether I have had responses to my requests for quotes, and when, on occasion, I had no responses, they gave me names of other contractors to contact.

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    Verified purchase
    Installation & Setup

    Reviewed June 19, 2018

    Replaced sink. Put in soap dispenser and instant hot water dispenser. Moved all drains to fit new sink. Work was done perfectly and my kitchen was left as clean as when plumber arrived. Could not have been happier with this installation.

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    Verified purchase

    Reviewed June 19, 2018

    I was new to the area and needed a plumber so I looked online and found HomeAdvisor. The first job was to fix leaking shower head and the second was to fix leaking sink and install new vanity. I am so glad that HomeAdvisor was available.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    Timely, professional, safe tree work. The crew worked hard and smart. Great job. I chose another company because timing suited me, but they canceled me twice. SH Tree Service came in a week. I have given his name out many times since.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 18, 2018

    Very professional. Arrived at appointed time. Quick response when looking on HomeAdvisor. Would highly recommend them. Love the hd cameras. Very clear. The app that is on my phone can check the cameras at any time. Look them up!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2018

    Landscaping and rebuilding flower beds: I received an immediate phone call from the contractor that I hired. He came out that day to give me an estimate and started work the following week. HomeAdvisor definitely has helped me find a great contractor. It's nice to know that good people will be sent to you for whatever you need. I will always use Home Advisor for all my needs.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 18, 2018

    Would have them back... with no doubts! They went above and beyond, fixing the screen door, replacing a broken glass in my garage window. They checked the rollers on my sliding glass door screen and said they were ok. We also talked about putting a new mirror in my bathroom redo. They were prompt and courteous!

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    Verified purchase
    Punctuality & Speed

    Reviewed June 18, 2018

    It was quick and easy. I liked the guided project information input. I really appreciated how fast a multitude of contacted me through the site. And then I was able to research the contractors that contacted me with ease. The website was easy to use, very intuitive, and easily navigable.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 18, 2018

    I described my repair project. in the online form. A pro was recommended by HomeAdvisor. I hired one of the pros and scheduled a visit. We shared a few pictures via text messaging to help him prepare for his visit. The repair was done with high quality, on schedule, and at the agreed price.

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    Verified purchase

    Reviewed June 18, 2018

    I found the HomeAdvisor tool easy to use, and mostly appreciate the really rapid responses I received from the contractor to my questions and requests. I highly recommend the Home Advisor service, and will no doubt use them again for any home project.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    My gutters wasn't attached to my house, when it rain the water came down like a waterfall. This has caused damage to the inside of my home. Thanks to HomeAdvisor the gentleman came right away to repair my damage gutter, I'm very satisfied.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 18, 2018

    Power Washing Home Siding: Dan arrived on time, we walked around the house so I could show him what areas were being done. He and his helper worked quickly but not hurriedly, and finished up in two hours and cleaned up after themselves. My house looks nice and clean again! Dan also recommended some roof cleaning work, but was not pushy about it. I will probably look into that at a later date. I will definitely use his services again.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 18, 2018

    I have been pleased with HomeAdvisor. Have used it twice. Once for appliance repairs and once for tree removal services. I like that the professionals call or contact me quickly and seem to want my business but are not pushy. I have used two guys that are small business owners and have been very pleased with the work and their genuine desire to do the work and to do it well.

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    Verified purchase

    Reviewed June 18, 2018

    I was given the name GreatScott Handyman by HomeAdvisor as someone I could contact for removing a damaged attic ladder and installing a new one. The suggestion you sent was just what I needed. Thank you for your help.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 18, 2018

    Removing two big dead trees (cottonwood) at edge of property. Some thick branches hanging over plastic fence. Yeary Tree service crew did absolutely fabulous job, safely and fast. Excellent clean up after. Very satisfied and will highly recommend to anyone.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    Was able to find professional that had great reviews in a short period of time. Had work performed by that contractor and am extremely pleased. Save a lot of time and money by using to find and select. Would definitely use again to help find and price out for next project.

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    Verified purchase
    Customer Service

    Reviewed June 18, 2018

    You recommended 4 companies. Two called me immediately AdvantaClean and Air Specialties. They scheduled appointments to make estimates. They both explained the process of mold removal but the process explained by Air Specialties was much more thorough and was guaranteed. I called Insta Dri for an estimate. They were going to spray a chemical throughout the house which would kill everything mole, viruses, bacteria etc. That did not make sense. I would recommend that you remove them from the list. I am very happy with the work by Air Specialties.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 18, 2018

    Had to find a tree service to remove a large tree damaged from a storm. HomeAdvisor provided an efficient process at finding a local company that was able to come in quickly - and at a fair price - and complete the job.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    HomeAdvisor made a project I had struggled to get completed for some time easy to finish. I had many pros to select from, and they were all professional. I appreciated working with the quality professionals, and routing it through HomeAdvisor made it all the easier. As I will be renting out my home while I move out of state, I will be relying on HomeAdvisor for the foreseeable future.

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 18, 2018

    Dao Construction is not the most punctual bunch but they certainly make up for it in speed, quality, neatness and accuracy in detail. They only took a little less than two days to install 560 ft of flooring and underlayment after ripping out the old wall to wall. Once the new flooring was down, they replaced all of the baseboards with hardwood and it looks incredible. The crew was extremely polite, was mindful of the neighbors and worked well with the condo association office. I was concerned because I was going entirely on HomeAdvisor's Recommendations and did not actually know anyone that had used them. I WAS VERY HAPPY with the end result and they will be the first ones I call for my next project.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 18, 2018

    HomeAdvisor put me in almost immediate contact with qualified, professional repair contractors. Results were that repairs were arranged and completed within hours of first contacting HomeAdvisor. Contractor arrived on time and completed the work repair as described. Costs were reasonable for level of work performed.

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    Verified purchase
    Customer Service

    Reviewed June 18, 2018

    My only complaint is that my info is given to companies and those companies literally call me 5 times a day each. I’ve used HomeAdvisor twice and both times this continues for several weeks after the project is completed.

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    Verified purchase
    Customer Service

    Reviewed June 18, 2018

    It was a very easy process to find a stump grinder with HomeAdvisor. The website was easy to use. Within 20 minutes the company I picked called and set up an appointment. It was a very pleasing experience.

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    Verified purchase
    Staff

    Reviewed June 17, 2018

    Ken is a perfectionist. It is great to work with someone that cares and has pride in his work. Well worth my time and money. I will refer him to my friends and family. I am glad I found him on HomeAdvisor. I will use it again.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 17, 2018

    R&B was very professional and reasonably priced. They came out the same day I called for a quote and I had Immediate responses to all my questions. The crew was very polite and professional as well. When they finished the job they cleaned up and it looked like no one had even been there.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 17, 2018

    We had a ceiling fan, garage door opener and a door with door jam installed. HomeAdvisor helped us find the right person for the job. We were very happy with the quality and value we got for our money. Jerome was on time, professional and efficient. His attention to detail was appreciated. He worked hard the entire time he was here and we are happy with the job that was done.

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    Verified purchase
    Customer Service

    Reviewed June 17, 2018

    My only complaint was that some initial communication with potential contractors was not working well through this site, but we were able to establish alternate lines of communication that worked. I wasn't sure about this site at first, but it worked great. It was simple, easy to use, and I'm not getting any spam after the job either, which would have made this a completely different review!

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 16, 2018

    HomeAdvisor has consistently recommended high quality firms with competitive pricing. In addition to the quality of the firms they have all been very timely in providing quotes and have adhered to the promised schedule(s). Based on my experience with HomeAdvisor I would look to them first in trying to identify a contractor.

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    Verified purchase
    Staff

    Reviewed June 16, 2018

    From the arrival of the company (DM Tree Service) representative to the tree and stump removal, I am very pleased with this company. The work was complete and the yard was neat at the end of the work. Great care was taken to not damage other plants and yard items. The owner called a couple days after the work was completed. Unfortunately, I couldn't be home at the time of the work. I was pleased at what I saw when I got home.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2018

    Excellent customer service. I had asked for a partial refund and customer service intervened on my behalf. They were professional and willing to work to secure a partial refund for me when I had a dispute with a vendor. They were professional. Customer service was polite.

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    Verified purchase

    Reviewed June 16, 2018

    Can find experts in almost any area. The limits may be due to the location the service is being requested, smaller towns will have fewer pros. That is normal and shouldn't be used against HomeAdvisor as their service pulls from established pros in the area being requested for the project.

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    Verified purchase
    Price

    Reviewed June 16, 2018

    Basement tank removal - I was very pleased with Anchor Bay Services and I am glad they were posted on HomeAdvisor. The price was good and they explained everything to me (including township inspection). They took out the pipe leading to the outside and cemented the opening so no rodents could get into the basement.

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    Verified purchase
    Coverage

    Reviewed June 16, 2018

    Water damaged to ceiling in the kitchen area. I am a house owner and Drywall was replaced and finished with smooth surface by Carlson restoration company. I painted the area with no problems. Project was done very nicely. I should have cover the areas before the project began to avoid dust spreading in the surrounding areas.

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    Verified purchase

    Reviewed June 16, 2018

    The HomeAdvisor process for generating contractor recommendations was very clean and easy. HomeAdvisor recommended a service provider who responded within minutes of our inquiry and knocked it out of the park in terms of efficiency, courtesy, and satisfaction. I'm definitely coming back for help in the future.

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    Verified purchase
    Customer Service

    Reviewed June 16, 2018

    It was easy to receive a list of companies for the job we needed done. I had been searching on the internet most of the morning and had not found anyone I wanted to hire. When I ran across HomeAdvisor and input the information - I received 2 companies with reviews immediately and received a call from 1 of the companies within less than 15 minutes to schedule an appointment. Very pleased with the easy input and process through HomeAdvisor. Thanks so much.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 16, 2018

    Very impressed with the whole process. Highly recommend! Saves you time by doing the “research” for you. Very happy with the company that was recommended. The response time was outstanding and they were on time (next day service for us), courteous and professional. The extra “back up” that HomeAdvisor brings to your decision is icing on the cake.

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    Verified purchase

    Reviewed June 16, 2018

    I definitely feel comfortable using The HomeAdvisor website for all future needs. Very pleased with their recommendation for locating and hiring a tree trimming company. I have had extremely poor outcomes hiring other companies for home repairs in the past. So pleased to know I can depend on The HomeAdvisor.

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    Verified purchase

    Reviewed June 15, 2018

    I have used HomeAdvisor for 3 projects now since we moved up to this area. It has been a life saver. It is really helpful to go on HomeAdvisor to get referrals for service pros and positive reviews from other homeowners.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 15, 2018

    HomeAdvisor quickly and easily helped me find a great plumber who could fulfill my need to have my water heater replaced as soon as possible. I am very happy with my first HomeAdvisor experience and would recommend the service to others.

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    Verified purchase
    Staff

    Reviewed June 15, 2018

    First time I have used HomeAdvisor and it was super easy! I plan to use them again for a few other minor projects I have around the house. This time I used them to find a new sprinkler guy and I found one! Local, nice and trustworthy!

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    Punctuality & Speed

    Reviewed June 15, 2018

    Our Ac quit working and we needed someone reputable in a hurry, I filled out a quick form late in the evening and we contacted first thing in the morning by a wonderful company. The Ac is fixed and we are happily cool again.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 15, 2018

    Did use one of the agencies given. The other agency provided was awful, made appointment and never showed up or call to cancel. Call them back and they never return the call. Using HomeAdvisor was a good experience. I will use it again.

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    PricePunctuality & Speed

    Reviewed June 15, 2018

    Entered request for junk removal from house and property. Quickly received two contacts from local companies to haul my junk. I was able to choose who and when they came. Price paid was price quoted. Everything went perfectly. Review process was quick and easy after job was complete.

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    Verified purchase

    Reviewed June 15, 2018

    HomeAdvisor gave me a scheduled day and time without checking first with the vendor and then cancelled it. I was in desperate need of the vendor's services and was able to work directly with the vendor and was successful in working out a solution.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 15, 2018

    Sometime during the 2nd week of March 2018 I contacted HomeAdvisor for a project to install pull down stairs for my attic. After HomeAdvisor's gave me John **'s contact number I called John ** and made an appointment March 21st. Mr. ** came by the house and gave me an estimate for the job. He said that he required $108.00 deposit. I issued a check for $108.00. We made a 2nd appointment and unfortunately I was not able to make that appointment. We made a 3rd appointment around the 1st week of April. Mr. ** didn't show nor did he call. I called him and he gave me all kinds of excuses. The 4th appointment was scheduled but the same thing happened. He never showed nor call so by this time I wanted my money back. He said he will give it to me and made an appointment for him to drop off the check. He never showed nor did he call.

    Finally, Mr. ** sent me a check through and I deposited it to my account only to learn from my bank that Mr. ** stopped payment on the check costing me an additional $12.00 penalty from my bank. I contacted HomeAdvisor to request their help in getting my money back. Mr. ** told HomeAdvisor that he will send me another check. To date I haven't received my money from Mr. **. My feeling is that if Mr. ** is doing this to me, he's got to be doing it to others. I also feel that Mr. ** had no intentions of doing the work for me. Unfortunately, HomeAdvisor are not providing the needed assistance to protect the customers they get from contractors they promote in their site.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Nelson, We're sorry to hear you had this experience with a pro and appreciate you bringing this matter to our attention. We have forwarded your concerns to the proper channels and a rep will be following up to further assist you. If there is any further assistance we can offer in the meantime, please reach out to emailus@homeadvisor.com. -HASupport

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    Customer ServicePriceStaff

    Reviewed June 15, 2018

    Very fast, I only heard from one source, the first and only electrician to call/contact me. However, the contact who called me was knowledgeable, provided guidance that did not cost and more money. It would have been nice to have more than 1 bid. I went with the electrician who HomeAdvisor connected me with and I'm very satisfied with the work completed.

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    Coverage

    Reviewed June 15, 2018

    This is my first time using HomeAdvisor because I needed a concrete shed pad for my backyard. They recommended a contractor that had no business license on the name listed on HomeAdvisor. Long story short, I am out $1,200 because they showed up once to ruffle up the grass and cover it with crushed rock. Concrete was never poured. Their number was changed. The address was for a tattoo business. Calling HomeAdvisor to assist me on this unscrupulous contractor is simply a waste of time. They offer to get a hold of the contractor. Good luck when they change their number. HomeAdvisor blatantly leaves this contractor listed on their website for more referrals even after other homeowners have left 1 star reviews of jobs uncompleted. This is the last time I will be using this referral service. Extremely poor vetting process on anybody wanting to create a fake business name to immediately take people's money and disappear.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Jason, We're sorry to hear you had this experience with a pro. We take our screening process very seriously and require that our pros have functioning phone numbers on their profile so we would be happy to look into this matter for you. We have forwarded your concerns to the proper channels and a rep will be reaching out to further assist you. -HASupport

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    Punctuality & SpeedStaff

    Reviewed June 14, 2018

    Very quick and responsive. I was contacted by a professional that was capable and resolved the issue. I live in a remote, rural area and it helps to have this type of service. I have used HomeAdvisor in the past for something entirely different and was equally pleased.

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    PricePunctuality & Speed

    Reviewed June 14, 2018

    Had a broken glass in my double window in my living room. Shopped around for prices until I found "Home Advisor". They gave me multiple options and it was easier to find what I needed easy and quick. Great prices and great experience overall.

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    Installation & Setup

    Reviewed June 14, 2018

    We had two windows that were original to the house when it was built in 1981. Both needed to be replaced. The new windows were installed and look wonderful. The installation itself was incredibly clean. Everything was cleaned up when they were done and the windows were spotless. They made the front of the house look wonderful.

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    Customer ServicePunctuality & Speed

    Reviewed June 14, 2018

    HomeAdvisor essentially pushed Hiller on me for my electric project, even though others were rated higher. HomeAdvisor called me and connected me to Hiller. Hiller tech was almost two hours late and charged a lot for the job. I would never consult HomeAdvisor again or use Hiller.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Vsevolod, We're sorry to hear about your experience with this pro, we encourage our pros to honor their appointment times. You are welcome to submit your feedback to this pro here: http://www.homeadvisor.com/write-a-review/ and we are always happy to help you connect with other pros that serve your area. You can submit another request here: http://www.homeadvisor.com/ or browse a list of pros here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport

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    Customer ServicePrice

    Reviewed June 13, 2018

    Never had this done before. Was highly satisfied with who I hired. Second choice never showed for a quote, said they'd call back and didn't. I didn't know it was HomeAdvisor when I called this Tree Trimmer, found out later.

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    Customer ServicePriceStaff

    Reviewed June 13, 2018

    I was very impressed with the quality of work, the cost, communication and the entire process. Will definitely use the service again in the future. Using the Internet is a challenge at times to locate people that you can trust, but your site makes it very easy. It is great to have the ability to locate highly-skilled people in one location.

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    Punctuality & SpeedStaff

    Reviewed June 13, 2018

    Yesterday I needed plumbing and electrical repairs. I immediately received two very good referrals and was able to schedule plumbing repairs for today and electrical for tomorrow. Always excellent service from companies recommended by HomeAdvisor. The site offers a lot of information about the affiliated companies. I can find very good local professionals fast and am always confident that I will get the repairs done immediate and properly, with warranty.

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    Customer Service

    Reviewed June 13, 2018

    I was nervous about filling out my info and being harassed by phone calls and emails. Instead I received a phone call and a follow email, the calls I received within 15 mins were from companies I recognized. All I had to do was make appointments. I have 3 other projects I will be using Home Advisor for.

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    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed June 13, 2018

    Bug and rodent treatment. Service was friendly, on time, and thorough. They (Ouachita Termite and Pest Control) offered me what I wanted, single treatments rather than monthly contract. I rate them 5 star and will call them again if the need arises. I am glad I used HomeAdvisor.

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    Customer ServiceStaff

    Reviewed June 13, 2018

    We’re very helpful when I called... They call Plumbing Co up and had them call me. Also gave me their phone # so I could talk with them on my own. I would recommend this Co. to all my friends for any honest repairs. Anthony Plumbing was a great Co. also.

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    Customer ServiceInstallation & SetupStaff

    Reviewed June 13, 2018

    I found a window company on HomeAdvisor, company is Precision Green representing PlyGen windows. The guy met with me, we did a contract and 5 windows were installed. I paid as installation occurred then he requested a $3283.50 deposit for the next set of windows. When he never called to confirm the next round of installation I called him and he claimed he had to let his installer go. From that point on he never responded to my voicemails, never returned my money and never completed the job. I want to sue HOMEADVISOR - any attorneys taking them on for the consumers?

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    Response from HomeAdvisor (Powered by Angi)

    Hi Linda, We're sorry to hear you had this experience, we're happy to look into the concerns you have with this pro. We've forwarded this matter to the proper channels and a rep will be reaching out to further assist you. If there is any additional info you've like to provide us in the meantime, please feel free to reach out to emailus@homeadvisor.com. -HASupport

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    Customer ServicePunctuality & Speed

    Reviewed June 13, 2018

    We have looked for references from HomeAdvisor twice in the past 5 weeks, and have been very pleased with the response and quality of work. The trades have called quickly and the follow-up has been excellent both on the part of HomeAdvisors, and the trades.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 13, 2018

    Required plumbing repairs under the kitchen sink with the issue being bad drainage and leaking under the sink. And was put in touch with a company that undertook the project the very next day and was very satisfied with the communication and quality of repair. Technician was on time and performed the project with good communication. Would utilize the service again in the future on any project or repairs. Highly recommended.

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    Staff

    Reviewed June 13, 2018

    I was contacted within 30 minutes of my requesting additional information online on a Sunday. I was so impressed by that action alone. My appointment was made for the very next day for a consultation of what work needed to be done and what the cost would be. The actual work was completed by Curt who was very professional, knowledgeable and so helpful. I have shared the companies information with all my family. They were so awesome. Thank you!

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    Staff

    Reviewed June 13, 2018

    I received 3 paving & masonry contractor recommendations from HomeAdvisor, and chose to go with Ground Force because of their availability to schedule my project. What a great decision that was, because they are truly top-notch. Thank you, Home Advisor!

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    Staff

    Reviewed June 13, 2018

    It's a great service. I have found many professional pros to help with many different home renovation projects. The professionals I have hired through this service have been licensed and bonded and provided proof of insurance. Highly recommend HomeAdvisor.

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    Customer ServicePunctuality & Speed

    Reviewed June 13, 2018

    HomeAdvisor set me up with a repair company very quickly. The company called me within 15 minutes of my online request. The company was professional and quick, with an estimate over the phone. Actual expense was a bit higher.

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    Verified purchase

    Reviewed June 13, 2018

    This was my first time using HomeAdvisor and I recommend this site for everyone. I will most definitely use for all problems that need repair or replacement services around my home. I have just gone online before and feel it was worth it to use such a trusted site. Thank you HomeAdvisor.

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    Customer ServicePriceStaff

    Reviewed June 12, 2018

    I had a few projects that have been adding up for years and when Leonard called me after my initial request to HomeAdvisor, it was the best thing that happened. He came the next day and did all the work for a reasonable price. Wonderful customer service and attention to detail. I would definitely recommend him.

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    Punctuality & Speed

    Reviewed June 12, 2018

    Pure Defense Pest Solutions is a Polite and Professional pest control service. They Came out as scheduled and sprayed the outside and inside of my residence. Pure Defense uses a contract so you must cancel within 30 days if you don't want the contract to renew. They also guarantee their work and will come back out if needed. I haven't had to do that. All I know is I don't see anymore wasp.

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    Customer ServiceStaff

    Reviewed June 12, 2018

    So far so good. I got a great company to come do some odd jobs around my house. I was a bit concerned when I saw the service I used had three bad reviews. I inquired with the office lady and I am glad I gave them a try and they really impressed me from the initial call to the finish jobs they did for me.

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    Staff

    Reviewed June 12, 2018

    I'm home owner. My house is renovation and upgrade. It is very helpful and With HomeAdvisor I always get what I looking for and need... such as Painter, plumbing and floor tile service. I recommended to use HomeAdvisor to search.

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    Punctuality & Speed

    Reviewed June 12, 2018

    I had recommendations for a couple different vendors who were very good and was able to hire someone quickly. I am very happy with their work and am looking forward to using HomeAdvisor for my next project. This was for tuck pointers to repair my interior kitchen walls. HomeAdvisor gave me confidence in the quotes I was getting from these vendors and I liked being able to reference the reviews.

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    Verified purchase

    Reviewed June 12, 2018

    Wow!! Just a great company that KNOWS hot tubs. They managed to replace bad parts (the heater, ozonator and other parts), clean up a mess, refill and reset the entire system in ONE AFTERNOON. They didn't leave until they were satisfied that everything was working properly. They are now our regular service company!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 12, 2018

    We thought that they were very timely in receiving our call. Shelby was very courteous and informative. Kody nice to give up a call prior to arrival. He explained what he was doing and what would need to be done to repair.

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    Customer ServiceStaff

    Reviewed June 12, 2018

    Scam from the beginning, from a contractor's view. Charles was salesman, said I would have "area exclusivity" so I wouldn't be competing against everyone. I was to receive "great" referrals. I thought I'd give it a try. That call cost me $350. Within minutes, a lady called and started talking all about her bathroom pipes and I could tell the call was going to take quite a while. I was right in the middle of a job holding a beam. I apologized and said I would need to call her back very shortly. Within an hour, I called her back and she said she had already gotten someone else and was taken care of. ENLIGHTENMENT... in this small, mountain community, if she had another contractor already, there is OBVIOUSLY NO EXCLUSIVITY!

    The whole operation is "push, push, push", sending you leads which may or may not be anything you want at all. Within minutes I had received 2 more email leads for which I was charged another $171. I could end up owing a $1,000/day in leads, or more, without ever even seeing one I want. I immediately called back, was transferred to Michael **, who said he would cancel membership and take care of the charges. LIE AGAIN!! A week later, I was charged $171.03! They are just out to make the bucks anyway they can. I called and was transferred a couple of times and finally told that once they charge me, they cannot cancel the charges or refund the money. AS A CONTRACTOR, WATCH OUT FOR THIS SCAM... IT WILL COST YOU BIG TIME BEFORE YOU COME TO YOUR SENSES.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Kevin, Thank you for bringing this to our attention, we're sorry to hear about your experience. It appears a rep has been in contact with you regarding this matter. If there is further assistance we can offer, please reach out to us at emailus@homeadvisor.com. -HASupport

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    Customer Service

    Reviewed June 12, 2018

    I'm still learning the processes and navigation of the website. There are some aspects of the site that are somewhat mysterious. I do appreciate the prompt response, by both HomeAdvisor and by the contractors. The live-chat feature is a bit difficult to operate -- they don't seem to be very patient with those of us who are less technologically adept.

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    Customer Service

    Reviewed June 12, 2018

    Helpful place to locate a contractor. Enjoyed the experience and most importantly, it was a success. Yes, there were some concerns. Too few companies have websites or a Facebook presence, so obtaining more insight was a challenge. Two contractors never responded. There was a big range to the quotes: High bidder's estimate was three times that of the low bidder.

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    Punctuality & Speed

    Reviewed June 12, 2018

    I've only used HomeAdvisor once but I found a great roofer on my first attempt. I was completely surprised that someone could come and do the job so quickly and reasonably priced. I highly recommend this service and will be using it again the next time I need a contractor at home.

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    Staff

    Reviewed June 12, 2018

    This outside pump was making noises never before experienced. Daniel remedied the problem (apparently something lodged in the outtake pipe or float). Checked it repeatedly to make sure it was cleared. I would certainly recommend this company, Armor to anyone. Very responsive and very reasonable.

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    Price

    Reviewed June 12, 2018

    Was looking to find a paving contractor, I went through HomeAdvisor and chose a suggested contractor and was really happy with the outcome of my project. HomeAdvisor also has many resources to help learn about your project as in what to expect in cost.

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    Verified purchase

    Reviewed June 12, 2018

    This is my second time using HomeAdvisor. Both experiences were very successful. The site saves me having to do a lot of initial research, although I do some additional checking after getting the names of suggested contractors. It might help to have a link to the state licensing authority.

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    Customer Service

    Reviewed June 12, 2018

    I've used this website a few times, would recommend it to anyone doing a costly project. Both times I got the best results. HomeAdvisor is quick to answer, and their recommended people are quick to answer. Keep up the good work, and get only the best listed under HomeAdvisor.

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    PriceStaff

    Reviewed June 12, 2018

    The HomeAdvisor service has been very easy to use. The website is user friendly and the recommended service providers have been professional and courteous. The service pros that I have hired through HomeAdvisor have provided excellent service for a reasonable price. I would recommend this service to others that are doing either a major home renovation or are simply in need of minor repairs.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2018

    Paint exterior of house. Replaced all rotten wood trims, pressure washed and paint all wooden materials. Sand and paint metal railings. Work was done in a timely manner and supervisor was very pleasant and easy to work with. He was very understanding when anything was brought to his attention in terms of work that needed to be completed or finished.

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    Punctuality & Speed

    Reviewed June 11, 2018

    Repairs were done to my porch railings (3 porches) and made ready for painting. The repairs were done in a fair amount of time with no problems with his equipment and supplies. Having the right equipment saves time and make the job done right.

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    Reviewed June 11, 2018

    I used the service to find someone to quote me for a leaking roof. I was able to vet out several place at once and read review. I would recommend this site to friends and family in need of vendors.

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    Punctuality & SpeedStaff

    Reviewed June 11, 2018

    I have used HomeAdvisor for emergency and routine Plumbing resources. They have come through wonderfully each time. The service and referral help has been excellent. This is my go to for all my home repair and maintenance needs. In addition I have passed this information to them via phone.

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    Customer Service

    Reviewed June 11, 2018

    My second experience with HomeAdvisor did not disappoint: I had 4 responses within an hour, met with 3 suppliers the next day and made my selection the same afternoon. The seek and find process was greatly simplified by the vetting and reviews provided on HomeAdvisor's website.

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    Reviewed June 11, 2018

    In addition to the work done on my kitchen counters, I have had a very good experience with HomeAdvisor. They now offer instant contact with a pro, as soon as you fill out your request online. That is a very attractive feature. The pros I have dealt with are very competent and eager to do a good job because they know that they depend on a good review on HomeAdvisor. I will continue to depend on them for future projects.

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    Verified purchase

    Reviewed June 10, 2018

    Upon notice of project to be done, I received some quick responses from vendors and some more delayed. HomeAdvisor provides some vendor review for vendor essentials but the customer must do their due diligence. Home Advisor does follow-up on the status of your project.

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    Staff

    Reviewed June 10, 2018

    Excellent service by the Pro recommended by HomeAdvisor. You will definitely be my go-to web site! The service provided by your recommended Electrician was outstanding. The service was super qualified, efficient. This was an investment property and they treated my residents with the upmost respect. Thank you!

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    Customer Service

    Reviewed June 10, 2018

    Hot water heater replacement - Smooth as silk. The 3 recommended local installers gave me good local options. I received a call from Robbie's within minutes of my search. Happy all around. I would use HomeAdvisor again to find a repair person for I job I would not want to do.

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    Installation & Setup

    Reviewed June 10, 2018

    Very satisfied with work preformed by Matt ** and his crew. Found ** and several others through HomeAdvisor. Obtained bids from three contractors, reviewed and compared proposals before making my decision. Installed new roof, gutters and vinyl siding. Will use Home Advisor again.

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    Verified purchase

    Reviewed June 9, 2018

    They gave us a couple of good vendors to chose from. The vendor chosen was notified and they contacted us within the day. They work has been completed and we are very pleased. If we need help with another project in the future, will definitely check out HomeAdvisor's contractors.

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    Reviewed June 9, 2018

    Better site than several others I looked at. Looking for concrete driveway, this site only gave me 3 viable names, one was not local. There are 30+ local companies of various sizes. Another site gave two concrete driveway references, 2 asphalt installers, a couple of roofers and other "services" that had no relevance to my project.

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    Customer ServiceStaff

    Reviewed June 9, 2018

    The HomeAdvisor team has been great. They made it easy to identify qualified Companies for the jobs that I have needed to be done. They do an excellent job of follow-up with you and are responsive to your calls and emails to them.

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    Staff

    Reviewed June 9, 2018

    K & K ENVIRONMENTAL SERVICE, is a great service for customers to use. And the guy who came to our house helped us very much with his great team! They helped us with our basement and were able to live in our house again and we appreciate it.

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    Staff

    Reviewed June 8, 2018

    Kitchen sink will not drain. Plumber found pipes clogged with sludge. He worked for hours to unclog the sinks. I've had a plumber here before but Winston went the extra mile to fix my problem. I am very pleased and would highly recommend this company. Thank you HomeAdvisor for helping me get this problem taken care of.

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    Installation & SetupStaff

    Reviewed June 8, 2018

    Install 60 linear feet Privacy Fence with 10 Ft gate in the middle. Extremely professional and workmanship was excellent. Installed to meet the S Fl Building Code with permit. Job was completed as promised. Materials were excellent. Contractor explained the process thoroughly and answered all questions to my satisfaction. I would recommend them to anyone who desires to install privacy fencing.

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    Customer Service

    Reviewed June 8, 2018

    I always go through HomeAdvisor when I need any time of home maintenance. I've used them for Flooring, Tree Trimming and Plumbing. Only about 3 phone calls... not overwhelming. All pre-screened and trustworthy. Can also read reviews if ready to hire a suggested company.

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    Staff

    Reviewed June 8, 2018

    Very professional work and excellent crew. They are knowledgeable in their profession and did a perfect clean up. I appreciated the excellent help from HomeAdvisor when getting my bids. I received names of local tree services on the same I first started searching.

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    Staff

    Reviewed June 8, 2018

    My windows had not been cleaned in over 8 years. They looked brand new. The windows had to be accessed from ground level to the 3rd and 4th floors. Great work! I will recommend the condominium HOA has this contact.

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    Staff

    Reviewed June 8, 2018

    HomeAdvisor had ratings that were accurate and extremely helpful. They match our experiences with the Thomas House company. Outstanding! We would not have known where to begin to look for someone that we could trust without HomeAdvisor. So we are extremely grateful for this service and for your expertise! Thank you!

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    Customer ServiceStaff

    Reviewed June 8, 2018

    We wanted some privacy from a nosy neighbor and did not know who to even call. We thought of HomeAdvisor and it really came through for us. We contacted their top person for our job (privacy panels around side of porch) and, 2 weeks later (due to having to order the privacy panels in the correct length) the job was done. We asked around about pricing and decided we got a fair deal. We have already contracted him for another job (window awnings). Extremely happy and satisfied!

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    Punctuality & SpeedStaff

    Reviewed June 8, 2018

    Commercial Window Security Film - Contractors for job all reached out very quickly. First responder actually did the work in a very timely and professional manner. Had all the materials needed with him to do the install at that time. They took pride in their work and made sure it was done correctly the first time.

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    Staff

    Reviewed June 8, 2018

    The whole process with HomeAdvisor could not have been easier. I told them what our needs were, and they promptly connected us with a qualified professional in our area. Our electrician from Mister Sparky, Jonathan **, was the ultimate professional, totally explaining our issues and detailing what needed to be done to resolve them.

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    Punctuality & Speed

    Reviewed June 8, 2018

    I had a number of companies to choose from and it wasn't ONE minute after I asked for prices that they started calling with prices. This was so easy and quick to get professionals that had already been checked out...

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    PricePunctuality & SpeedStaff

    Reviewed June 7, 2018

    I was contacted by R&S instillations Mr. R. **, he was very prompt every time we spoke, came to my home when he said he would be there which was impressive by itself. I Hired his company, and they did a OUTSTANDING Job, The price was great, and everyone that worked for him was very professional, courteous.

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    Customer ServicePunctuality & Speed

    Reviewed June 7, 2018

    Love the HomeAdvisor application. Was looking for an appliance repairman to fix my mother's gas stove. Got three immediate responses and two phone calls. Couldn't believe it happened that fast. The repairman we chose was responsive, professional and quickly did the repairs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 7, 2018

    Very prompt. Very cordial. Gave good advice. They returned my call within minutes. When he arrived he was pretty sure he knew that the freezer had frozen up. Advised me to unplug and defrost. If there was still a problem he would be glad to return.

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    PricePunctuality & Speed

    Reviewed June 7, 2018

    Followed up with me after our first appointment, to make sure all went well. I was not expecting this. Searching for the project was easy. Getting a price estimate was easy also. I'm glad I could read other users' reviews. It turns out there were some from my own neighborhood!

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    Reviewed June 7, 2018

    Loved how I could compared different contractors and read the good and bad reviews.Would recommend HomeAdvisor to friends and family. Look forward to using homeadvisor for future projects. The best thing is that it is free and easy to use.

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    Punctuality & Speed

    Reviewed June 7, 2018

    Roof Coating - I was surprised how quick I was getting contractors calling me. With the first set of 3 and the second. It was nice having so many options all in one place. This meant I did not have to go searching all over the place.

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    Customer Service

    Reviewed June 7, 2018

    HomeAdvisor promised the world. Delivered negative value. Their system is designed to funnel every person to you regardless if you can actually help them or not. I finally had to shut off the system because it was generating so many irrelevant projects it was taking too much time, and charging $18 per call. Be warned. There are better options out there.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Tom, We're sorry to hear you've seen anything but success with our service. Leads that do not match your profile are eligible for credit and we would be happy to look into any issues you've run into. We would also be glad to discuss strategies to help you see the most success with us. If you would like to speak with a rep, please reach out to emailus@homeadvisor.com and we will follow up to further assist you. -HASupport

    Verified purchase
    Price

    Reviewed June 7, 2018

    In the past month, HomeAdvisor has saved me time and money with excellent PROJECT PROs who came out within a day or two of connecting. They offered quality professional service at reasonable pricing... even lower cost than ones I found myself!!!!

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    Customer Service

    Reviewed June 7, 2018

    Looking for someone to maintain yard year round. Saw advertisement about HomeAdvisor and decided to take a chance. I made the right contact. They sent me several contacts for the area needed. Only one of the vendors contacted me from the list. They called and I hired them. Easy process and the working relationship is working out.

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    Customer Service

    Reviewed June 7, 2018

    HomeAdvisor is like one stop shopping at your fingertips. The ability to see reviews/ratings helps a great deal and most contractors responded within 2 working days. All communication comes via email making it easier to remember who I contacted and responding appropriately. I highly recommend it.

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    Verified purchase

    Reviewed June 7, 2018

    I used HomeAdvisor to get my home ready to sell and for a few fix-it projects in my new house. I really appreciate having the resource for getting qualified workers and contractors. Would definitely recommend HA to friends, especially those who are not handy themselves.

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    Verified purchase

    Reviewed June 7, 2018

    I would recommend to anyone looking for a company to do work for you that you can trust. I like the way I have several companies to choose from. Then I can look up each online and check how others have rated them locally on their websites or how they’re rated on other websites.

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    Customer Service

    Reviewed June 7, 2018

    Replace water distributing pump - Excellent communication with the company & good work but expensive as we could have bought the parts online & have hired a plumber for labor at a lesser cost. I do not know the going rate per hour but it was unreasonable.

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    Verified purchase

    Reviewed June 7, 2018

    I definitely like this site. It makes it easy to get work done on projects I need accomplished. I've had nothing but great experiences with using this site. Thank you being available for me to contact professionals in each area I need.

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    Punctuality & SpeedStaff

    Reviewed June 7, 2018

    Very efficient company. Showed up as scheduled. Fast, friendly and reasonable costs. Would highly recommend to consumers. Home Advisor was easy to work with and did the work in finding a five-star plumber. Would highly recommend using them.

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    Staff

    Reviewed June 7, 2018

    I selected the service I needed and they connected me to a professional who I hired and was fantastic. I was surprised how smoothly this worked. I am also very pleased that they did hook me up with such a excellent company/ Great experience!

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    Customer ServiceStaff

    Reviewed June 6, 2018

    I received an email with 3 recommended electricians. Within hours I had a call from one of them. He was able to come give me an estimate and perform the work in a timely fashion. He was very professional and very reasonable. I will use HomeAdvisor again for other projects I need completed.

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    Customer ServicePunctuality & Speed

    Reviewed June 6, 2018

    Drywall Repair - I was pleased with Home Advisor and the company found online. They called promptly and arrived within thirty minutes of the call. It took a little over two hours to repair and they did a great job. They cleaned up and were very friendly.

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    Staff

    Reviewed June 6, 2018

    N C Home and Property Improvements - Great company providing great leads. Would definitely go thru HomeAdvisor as I felt they sent me a reputable company and I had great results from this experience. Using this company definitely sets you up with other companies that have integrity and good work ethic.

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    Customer ServiceCoverageStaff

    Reviewed June 6, 2018

    Home Mold Testing - Referred to 3 clients capable of doing project. Timely response from referrals. Will use HomeAdvisor in future for other home projects. Clients were friendly and not pushy. They explained their business and covered how they would do the project. Will recommend homeadvisor to others looking for someone to do various home projects.

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    Customer ServiceInstallation & SetupPricePunctuality & Speed

    Reviewed June 6, 2018

    Motor was replaced with original part Rheem. Super fast service. Professionals, on time. Reliable service, would definitely call them again for future needs. Overall HomeAdvisor works, Great site. Serious about Business. I have used them to quote for Shutters also. The contractor that came out was very professional and get me fairly priced quote. So far so good. No complains whatsoever with these guys. Job well done in setting up the site, user friendly. Can't ask for more.

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    Customer Service

    Reviewed June 6, 2018

    HomeAdvisor provides a decent resource for the average homeowner and though they provided information on and the ability to contact multiple providers, some of those providers do not respond, though this is out of Home Advisor's control. There should be a better feedback mechanism for these providers.

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    Installation & SetupPunctuality & Speed

    Reviewed June 6, 2018

    I don't like the fact that they basically make you schedule an appointment instead of giving you the information on at least 3 contractors to do the work. The whole system is extremely confusing and not at all user friendly.

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    Customer ServiceStaff

    Reviewed June 6, 2018

    The Air conditioner wasn't turning on and especially on the past hot days - we all suffered in our home. I called that night and Phil immediately called me back and I scheduled an appointment for the following day. The mechanic came the next day and fixed the issue. Very courtesy and they knew what they were doing. I will definitely use them again in the future.

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    Verified purchase
    Customer Service

    Reviewed June 6, 2018

    Sent the same contacts in three separate text messages after I declined to contact the contractors mentioned. I did reply to stop sending more contractors after I saw the messages were repeats. I was happy with the work of the contractor I selected. I was contacted by phone by HomeAdvisor to check if I picked one of the contractors recommended. Home Advisor was consistent in checking if I had selected a contractor they recommended.

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    Punctuality & SpeedStaff

    Reviewed June 6, 2018

    A very pleasant experience with Willie's Home Improvements. Decided not to have the cabinets done yet, but had a painting job (3 bedrooms and 3 bathrooms) done. Willie's Home Improvements did a GREAT job. He was very professional. He was reliable and on time. They cleaned up after the job was complete.

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    Staff

    Reviewed June 6, 2018

    We had previously called another company to repair our AC and they said they couldn't get here for over a week. With temperatures projecting in the mid-nineties for the next week, I felt this was unacceptable. HomeAdvisor was able to put me in contact with Josh ** of Brozwood Mechanical and he was here the next day and had my AC back up and running within 30 minutes of his arrival. I will certainly use your service for futures problems.

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    Verified purchase
    Customer Service

    Reviewed June 6, 2018

    Would highly recommend anything electric. Great customer service and got it done within one day of calling! Really can't beat that sort of response time. Especially since another contractor said it would take over a week to get to the house to do it.

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    Verified purchase

    Reviewed June 6, 2018

    We had several trees removed by ADR (Advanced Tree Removal). We hired them on the basis of reviews on the HomeAdvisor website. This is the fourth company we have hired through HomeAdvisor. All the companies we have hired have been just as advertised. They have not let us down yet!

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    Verified purchase

    Reviewed June 6, 2018

    My A/C stop working in the afternoon after normal business hours. Most big A/C companies had long waits before a tech could get to my home. HA found me someone to look at it that afternoon. I felt they were a good company so I had them do the work. Thanks HomeAdvisor... :)

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 6, 2018

    Wallpaper border removal - Chris is on time, works fast and does quality work. He does something most workers will not do and that is he cleaned the work site after the job was done. I had a horrible mess with border that was stuck to the paint on my sheetrock. He worked patiently enough to remove it without drywall damage. He filled in the dings with mud and sanded. He has a keen eye for detail. I would highly recommend him. Also I am extremely impress with HomeAdvisor. Their follow through is off the charts. HomeAdvisor rocks!

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    Verified purchase

    Reviewed June 6, 2018

    Was pleased with the repair service that HomeAdvisor suggested for our area. Our area is heavy with bad service but HomeAdvisor's recommendation was good. Because of the good experience we will use HomeAdvisor again as the need develops.

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    Verified purchase
    Staff

    Reviewed June 6, 2018

    Had to have my garage reformed, my pro found the problem, gave his recommendation, and went right to work. I am so happy with the work he did. Very professional and friendly. I would recommendation him to anyone, and I will be hiring him again when needed.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 6, 2018

    HomeAdvisor provided me with contacts that allowed me to interview two companies to select the best for my job. The companies provided were local to the area versus others I had reached out to that stated they would come to White, made appointments but, never showed up.

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    Verified purchase
    Customer ServiceInstallation & SetupContract & TermsStaff

    Reviewed June 6, 2018

    The stars don't represent my complete experience with HomeAdvisor, but I had to average them out. I have gotten excellent pros for snowplowing and tree trimming, for plumbing and a new hot water heater, for a new furnace. However, the general contractor I got from Home Advisor has been a complete and utter disaster (and that's being polite).

    He started renovations on my house a full year ago, and it still isn't finished. Weeks go by with no work being done and no communication from him. He doesn't seem to communicate well with his workers, either, because things are done incorrectly and then have to be redone (lower cabinets installed where they don't belong and upper cabinets overhanging into the next room, to name the most recent error). He insists on contract payments when he hasn't completed the work to which the various payments are assigned. It's extremely frustrating. If I didn't have a contract with him, I'd have fired him long ago.

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    Verified purchase

    Reviewed June 6, 2018

    For a first time user the experience was better than expected. After putting out a request for a quote a designer contacted me within minutes. We set up a meeting and were able to proceed with project. The project was completed and are very happy with the results.

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    Customer ServiceStaff

    Reviewed June 6, 2018

    He did a great job on the house and also the deck. The house looks like new again. Was very personal on the phone when he called to set up the job. He explained how he uses chemicals easy on the plants and the house. Very professional and friendly. I will definitely use them again.

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    Verified purchase

    Reviewed June 5, 2018

    I contacted HomeAdvisor on a Saturday night. I was more than pleased that someone contacted me that night. The next day a company came out and evaluated the problem. The furnace needed to be replaced. They obtained the needed part and made the repair. I will definitely use HomeAdvisor in the future.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed June 5, 2018

    Whenever I want to start any of my home projects, SMALL or BIG, I always go to HomeAdvisor either on my phone, on my computer, or just phone them. The response time is quick. The quotes are real. Their website is user friendly. Thank you HomeAdvisor.

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    Verified purchase
    Customer Service

    Reviewed June 5, 2018

    Response from HomeAdvisor was excellent. Immediately received 3 AC companies and an appointment for the next day. The AC company was wonderful! Every time I need something from Home Advisor, they come through! I am so glad I can rely on them for information and referrals. Home Advisor takes the work out of it!

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    Verified purchase

    Reviewed June 5, 2018

    Provided a list of contract workers or business to choose from. Not all replied. Some replied initially, but then did not follow up. I would prefer that the list keep within a certain radius if so indicated. I will use this web site again, but will also use another to find contract workers or business to hire.

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    Verified purchase

    Reviewed June 5, 2018

    Had no other options to rid my yard of a large amount of waste and some ancillary junk. Used HA for the first time and immediately found a local company. One day from the time I first logged onto HA to the removal of the junk. That's a great turnaround!

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    Verified purchase
    Punctuality & Speed

    Reviewed June 5, 2018

    Through HomeAdvisor I was connected to professionals that specialized in the type project I was interested in without having to search on my own. Time spent was minimal but the results were well worth the effort. I will continue to use them for future projects and recommend to others.

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    Verified purchase
    Customer Service

    Reviewed June 5, 2018

    HomeAdvisor is my first go to place to find the pros I need to get a job done! The pros call you and free estimates are never a problem! The reviews are always spot on and local which is important. I always recommend HomeAdvisor to family and friends!

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 5, 2018

    I have used HomeAdvisor twice in the last year. Once to replace light & fan units in bathrooms and recently to check out an ice maker on the blink. Both times the service has been an excellent experience. They showed up on time, did a great job & the prices were reasonable. I'm happy to say I will be using HomeAdvisor for any future needs!

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    Verified purchase

    Reviewed June 5, 2018

    I've used HomeAdvisor for major jobs to include a complete re-roofing, repiping of my entire home, and to get a quote for a chain link fence and fine grading for a loafing shed. I didn't hire the fencing pro, but I'm sure he would have been good. A friend suggested someone, who I ultimately hired for that job. The grading work was done by another friend as well. However, I will always look to HomeAdvisor for their recommendations on Pros, as they have never steered me wrong.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed June 5, 2018

    Lightning Rod system installed. HomeAdvisor provided a list of several companies to choose from. They followed up on every job. I was able to speak to a HA representative quickly when I had some questions. HomeAdvisor is a great way to find a solution to every home related job you might have.

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    PriceStaff

    Reviewed June 5, 2018

    The recommended company, Premier Appliance Repair, was reliable, honest with fair pricing. Jay the technician who repaired my dishwasher was very knowledgeable, professional and knew, just by listening what the problem was. He explained how to avoid a similar situation. Would use them again.

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    PricePunctuality & Speed

    Reviewed June 5, 2018

    Window washing - The service was fabulous. They were fast, professional and complete. They were done in about three quarters of an hour and everything looked great. The service was well worth the price and it was a great value. I highly recommend them without any reservations.

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    Staff

    Reviewed June 5, 2018

    I live out of the country and rent out my primary residence in Maryland. Whenever there is a problem in the house that needs to be repaired, I use HomeAdvisor. I like the fact that I can review other people's experience - it helps me to determine first, if this is a good firm, and second, if they have much experience with the type of work I need done. With all of the repairs that we've done, I've been completely satisfied. I would definitely recommend it.

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    Verified purchase
    Staff

    Reviewed June 5, 2018

    I was satisfied 3 out of 5 professionals I hired through HomeAdvisor. In the past, I was robbed price-wise by some professional due to lack of referrals. HomeAdvisor was a great help to get real people and business.

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    Verified purchase

    Reviewed June 5, 2018

    Power Washing - I had several choices but I found the comments provided by other consumers helpful when making my final decision. I am happy with the service provided by HomeAdvisor. I will use this service again. I am very satisfied with the recommendations.

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    Verified purchase
    Price

    Reviewed June 5, 2018

    This was my first time using HomeAdvisor. Need a 75 ft Poplar tree removed and had no idea who to hire. I received recommendations from HomeAdvisor within minutes. Hired a tree remover who did a great job at a fantastic price. Extremely Satisfied!

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    Verified purchase

    Reviewed June 5, 2018

    Very happy to have found a contractor like Allen & Sons. The project that was needed was completed in a timely manner. In addition, the quality was excellent. Will be sure to use HomeAdvisor for any upcoming projects. Thanks!

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    Verified purchase

    Reviewed June 4, 2018

    I lined up a couple of pros for my project and request estimates, I then choose the qualify person for job and price. I had some really great results with the pros from HomeAdvisor, better than picking business cards at my local hardware store bulletin.

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    Customer ServicePricePunctuality & Speed

    Reviewed June 4, 2018

    I made the request to find an antenna installer on a Friday about 5pm and got a call back in about an hour. Set up appointment for the next Monday. Very quick turnaround. Other installers I had seen advertised were much more expensive.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2018

    The website and customer service are top notch. I found the contractor I needed with minimal effort. When that contractor did not contact me in a timely manner, the customer service rep helped me find a willing contractor. The new contractor showed up and fixed my appliance in less than an hour... Thanks HomeAdvisor!

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    Punctuality & SpeedStaff

    Reviewed June 4, 2018

    This company is experienced, knowledgeable, prompt, friendly, efficient, hard-working, and aims to please. They are patient and go the extra mile to work with a homeowner who is unsure what they should do. Thank you for your service, and I will definitely recommend your company to others.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 4, 2018

    I initially called HomeAdvisor over the Memorial Day weekend with a kitchen flooding problem with my sink drain. HomeAdvisor could not seem to find someone to help, so I called an outside vendor. They did not seem to fix the problem and I called HomeAdvisor this week to get someone out to fix it. They did come out on time and fixed the issue. The only concern I had was that the initial call to HomeAdvisor did not have anyone available the first time. In the end, I paid twice before the problem was fixed. The plumbing issue was an emergency because my kitchen was being flooded 4 times in 2 days.

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    Customer Service

    Reviewed June 4, 2018

    Open a clogged kitchen sink drain. Clicked on HomeAdvisor June 1, 2018 and was given 2 results for my area. Called one - they came out and tried but a company policy prevented them from going on roof to complete job. Called 2nd HomeAdvisor recommendation and all went well dealing with a very responsive company - Grand Rooter in Miramar Florida.

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    Punctuality & Speed

    Reviewed June 4, 2018

    Window Glass Replacement - I just filled it on HomeAdvisor site then I got the call with few minutes on the middle of the week end. I then scheduled it and it got fixed within a couple of days. It was all easy and fast.

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    Verified purchase
    Price

    Reviewed June 4, 2018

    Super easy to get quotes. HomeAdvisor had several options for us to review. Once we asked for quotes, Home Advisor suggested three companies and set up appointment options. Our choice was able to come out on the same day without extra charges.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    I have used HomeAdvisor twice so far and both times I have gotten excellent contractors who did the projects in a timely fashion and were reasonably priced. I felt secure with them coming into my home and was treated with respect and all my questions and concerns were addressed.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2018

    I am new to HomeAdvisor and this was my first time using them as a referral service. I needed quick relief from my home flea outbreak and the phone rang immediately and the process from beginning to end was quick.

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    Reviewed June 4, 2018

    As a professional I would advise that HomeAdvisor is a scam. They do not provide legitimate leads and when trying to opt to cancel membership they refused. Instead they advise that they can only suspend membership for a duration of time. I only finally got them to cancel my membership after a large sum was taken out of my bank account without authorization. The HomeAdvisor group refused to compensate me and I have been forced to file a dispute.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Mark, We're sorry to hear this. While you are able to pause your leads as an alternative to cancelation, you are welcome to cancel your HomeAdvisor account at any time. We're happy to further address any account or billing concerns you have. To speak with a rep, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 4, 2018

    This company was very responsive to my needs and they were very easy to work with. The communication was excellent and they showed up on time and delivered high quality work. They took into account what my needs were and listened to what I wanted and did not try to up-sell me.

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    Price

    Reviewed June 4, 2018

    A coworker told me about HomeAdvisor, so I gave it a try for a pest treatment service. Was very pleased with the responsiveness of the service professionals, and the transparency of the price quotes. I engaged one of them and am satisfied with the service performed. Will use HomeAdvisor for my next project.

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    Punctuality & SpeedStaff

    Reviewed June 4, 2018

    HomeAdvisor hooked us up with a great painting pro for a large exterior painting project. The Painting Professionals showed up on time and stayed until the job was complete. They did a great job. I would definitely use them again.

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    Customer Service

    Reviewed June 4, 2018

    It was easy to get contractors to respond and feel confident that they have already been screened. Being able to review feedback from others is also very helpful. I like the feature that they will automatically have the contractor's contact you so I don't have to make a bunch of calls.

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    Verified purchase

    Reviewed June 4, 2018

    My garage doors had to have the tension adjusted and I needed another opener. The doors were checked and adjusted. The repair men also showed me how to maintain the doors so they would operate smoothly with silicone spray. Both of the garage doors were also checked for any additional problems before the workmen left.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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