HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    Page 33 Reviews 6036 - 6236
    Verified purchase

    Reviewed June 5, 2018

    Very happy to have found a contractor like Allen & Sons. The project that was needed was completed in a timely manner. In addition, the quality was excellent. Will be sure to use HomeAdvisor for any upcoming projects. Thanks!

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    Verified purchase

    Reviewed June 4, 2018

    I lined up a couple of pros for my project and request estimates, I then choose the qualify person for job and price. I had some really great results with the pros from HomeAdvisor, better than picking business cards at my local hardware store bulletin.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed June 4, 2018

    I made the request to find an antenna installer on a Friday about 5pm and got a call back in about an hour. Set up appointment for the next Monday. Very quick turnaround. Other installers I had seen advertised were much more expensive.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2018

    The website and customer service are top notch. I found the contractor I needed with minimal effort. When that contractor did not contact me in a timely manner, the customer service rep helped me find a willing contractor. The new contractor showed up and fixed my appliance in less than an hour... Thanks HomeAdvisor!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 4, 2018

    This company is experienced, knowledgeable, prompt, friendly, efficient, hard-working, and aims to please. They are patient and go the extra mile to work with a homeowner who is unsure what they should do. Thank you for your service, and I will definitely recommend your company to others.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 4, 2018

    I initially called HomeAdvisor over the Memorial Day weekend with a kitchen flooding problem with my sink drain. HomeAdvisor could not seem to find someone to help, so I called an outside vendor. They did not seem to fix the problem and I called HomeAdvisor this week to get someone out to fix it. They did come out on time and fixed the issue. The only concern I had was that the initial call to HomeAdvisor did not have anyone available the first time. In the end, I paid twice before the problem was fixed. The plumbing issue was an emergency because my kitchen was being flooded 4 times in 2 days.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2018

    Open a clogged kitchen sink drain. Clicked on HomeAdvisor June 1, 2018 and was given 2 results for my area. Called one - they came out and tried but a company policy prevented them from going on roof to complete job. Called 2nd HomeAdvisor recommendation and all went well dealing with a very responsive company - Grand Rooter in Miramar Florida.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 4, 2018

    Window Glass Replacement - I just filled it on HomeAdvisor site then I got the call with few minutes on the middle of the week end. I then scheduled it and it got fixed within a couple of days. It was all easy and fast.

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    Verified purchase
    Price

    Reviewed June 4, 2018

    Super easy to get quotes. HomeAdvisor had several options for us to review. Once we asked for quotes, Home Advisor suggested three companies and set up appointment options. Our choice was able to come out on the same day without extra charges.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    I have used HomeAdvisor twice so far and both times I have gotten excellent contractors who did the projects in a timely fashion and were reasonably priced. I felt secure with them coming into my home and was treated with respect and all my questions and concerns were addressed.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2018

    I am new to HomeAdvisor and this was my first time using them as a referral service. I needed quick relief from my home flea outbreak and the phone rang immediately and the process from beginning to end was quick.

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    Reviewed June 4, 2018

    As a professional I would advise that HomeAdvisor is a scam. They do not provide legitimate leads and when trying to opt to cancel membership they refused. Instead they advise that they can only suspend membership for a duration of time. I only finally got them to cancel my membership after a large sum was taken out of my bank account without authorization. The HomeAdvisor group refused to compensate me and I have been forced to file a dispute.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Mark, We're sorry to hear this. While you are able to pause your leads as an alternative to cancelation, you are welcome to cancel your HomeAdvisor account at any time. We're happy to further address any account or billing concerns you have. To speak with a rep, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 4, 2018

    This company was very responsive to my needs and they were very easy to work with. The communication was excellent and they showed up on time and delivered high quality work. They took into account what my needs were and listened to what I wanted and did not try to up-sell me.

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    Verified purchase
    Price

    Reviewed June 4, 2018

    A coworker told me about HomeAdvisor, so I gave it a try for a pest treatment service. Was very pleased with the responsiveness of the service professionals, and the transparency of the price quotes. I engaged one of them and am satisfied with the service performed. Will use HomeAdvisor for my next project.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 4, 2018

    HomeAdvisor hooked us up with a great painting pro for a large exterior painting project. The Painting Professionals showed up on time and stayed until the job was complete. They did a great job. I would definitely use them again.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2018

    It was easy to get contractors to respond and feel confident that they have already been screened. Being able to review feedback from others is also very helpful. I like the feature that they will automatically have the contractor's contact you so I don't have to make a bunch of calls.

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    Verified purchase

    Reviewed June 4, 2018

    My garage doors had to have the tension adjusted and I needed another opener. The doors were checked and adjusted. The repair men also showed me how to maintain the doors so they would operate smoothly with silicone spray. Both of the garage doors were also checked for any additional problems before the workmen left.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 3, 2018

    I had a great experience quickly finding someone to clean our dryer duct for a great price, thank you. He came on time, did a great job and we would recommend him to anyone who needs duct cleaning here in Los Angeles.

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    Verified purchase
    Staff

    Reviewed June 3, 2018

    First time HomeAdvisor user. Was impressed with the ease of their website. I was impressed of how I had the option of choosing a timeline for when I wanted the work done. The "soon" timeline allowed the Handyman to be put in contact with me immediately. I really liked that option. I knew nothing about the person I was hiring. I put my trust in HomeAdvisor's selection process. I am very happy with the results. Saved me time and worry by just going to an authoritative source

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    Verified purchase
    Punctuality & Speed

    Reviewed June 3, 2018

    This was the second time I'd used HomeAdvisor for a help finding a professional. They once again came through for me as I found a fairly local business that finished my job on time on budget with no drama. I can't be more pleased.

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    Verified purchase

    Reviewed June 3, 2018

    Once you're ready to start a project - this save the time in reaching out to different providers and researching their reviews (and licenses). All of my friends have recommended going through HomeAdvisor - definitely made these projects easier.

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    Verified purchase
    Staff

    Reviewed June 2, 2018

    I got a lot of good help from HomeAdvisor. I was able to get in touch with pros to do my roof and to remove trees in my yard. The whole experience was very easy and would recommend Home Advisor to anyone.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 2, 2018

    So far I’ve used y’all 4 or 5 times and enjoyed working with them all. The most important part they call within 3 minutes and arrive always on time with fair prices. They are very polite and deserve the business. I’d recommend all my friends to HomeAdvisor and also that after completing a certain amounts of projects they send you fifty dollars which is very honorable.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 2, 2018

    Sprinkler would loose pressure and water bill well over $150. Leak but no ground evidence. E&R knew what they were doing and located issue and fixed. Fast response, fast fix, and great service. They also do lawn care and are very good at their job. Would call them for sure with any other lawn issues.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 2, 2018

    I had 3 different projects and got names of pros for each project. The glass replacement guy was a total bummer. The floor refinisher was fair and did an ok job but communication was a disaster. The A/C guy, Jim ** was a winner. Thumbs up all the way.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 2, 2018

    Replace tricky weatherstripping on a custom outside door - I couldn't believe that we were contacted within a few hours of HomeAdvisor putting our needed job out to GNT Ventures LLC. They would have come the same day but due to a terrible Thunderstorm we suggested he come the next morning which he did and was on right on time.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 2, 2018

    We were contacted immediately and chose a company to hire. They came out the next day and quickly and efficiently cleaned our gutters. We would highly recommend HomeAdvisor. Whenever we have used them we have had a pleasant experience. They check and make sure things are going well with our projects. All the pros we have hired have been the right people for the job.

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    Verified purchase

    Reviewed June 2, 2018

    I was a little reluctant about using HomeAdvisor at first, I had no referrals from anyone. Our only exposure was commercials on TV. However very satisfied with the entire process. I would recommend to friends and family, as well as use again for our next projects. Thanks.

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    Verified purchase

    Reviewed June 2, 2018

    Great group of guys, who just so happened to have enough of the discontinued tiles to repair the area of damage to my roof without having to replace the whole roof. Everything was handled professionally, from the time that Joe came to give me an estimate to the time the job took to complete.

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 2, 2018

    After shopping around I found an out of state business which I was not impressed with and I never received a response. I found HomeAdvisor on the web. After finding the local service I got what I needed quick. Service called within a few hours and booked appointment. I would recommend to anyone that needs to find quick service.

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    Verified purchase

    Reviewed June 2, 2018

    2 companies responded, both had the same prices, but one had informative texts, which led me to call them instead. Overall the service was helpful so I didn’t have to search names and numbers. I am glad to know that I didn’t get texted by several different companies for days on end. That would be the downside of have several companies responding to my need.

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    Verified purchase

    Reviewed June 2, 2018

    Way simpler than Angie's List. I always try Angie's list and I end up closing the page because the questions go on. Thank you HomeAdvisor whatever you do. It got my lawn service needs met within minutes. I will definitely be recommending Home Advisor to friends.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 2, 2018

    I asked for professional carpet cleaners, in the area. I got prompt results. The pros even contacted me. I ended up with a good company, price was right in the ballpark, and the carpet looks great. I would recommend this service to a friend.

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    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed June 2, 2018

    Through HomeAdvisor, I was able to have a new gas water heater installed and working within a few hours. Thank you so much for putting me in touch with a company that was prompt, courteous and very well qualified.

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    Verified purchase

    Reviewed June 2, 2018

    Their site is user friendly. The reviews also help us a lot to decide which company to hire. I have been using HomeAdvisor since I bought my house. It's a relief to find their site useful for anything I need done in my house.

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    Verified purchase

    Reviewed June 1, 2018

    Little difficult to use website to find contractors unless they are in their favorite projects. But with a little wandering around I finally found something close to what I wanted and it worked out. Once I got past the category, I had to ignore most questions or give dumb answers until I got to the description of my job. (Landscaping)

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed June 1, 2018

    Response was very quick. I was slightly surprised that a match and appointment were made for me. I thought I would receive several choices. It turned out fine but that was a surprise. The company chosen for me was professional and responded almost immediately.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 1, 2018

    Needed electrician. Quick and easy booking of professional, once project was described, they connected me directly to a contractor. Also got a great contractor, happy with a job they did for me. Entire process was streamlined, very easy. HomeAdvisor also provides list of alternative professionals, so if initial quote was not sufficient customer also may shop for better option.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2018

    I found I received too many emails and/or phone calls from HomeAdvisor pertaining to this job while I was waiting to hear from the landscaper. However, I do appreciate that they actually cared enough to keep in touch with me.

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    Verified purchase
    Staff

    Reviewed June 1, 2018

    Cleaning tile and sealing grout - The project was handled in an excellent way. The scope of the project was 1100 sq feet. I was thrilled with the natural products used. The house didn't have that nasty chemical smell. I was very happy with the knowledge and demeanor of the owner and employee. I have now hired them to clean a 11x17 area rug.

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    Verified purchase
    Price

    Reviewed June 1, 2018

    Very easy - I put the parameters of my tree removal in, a contractor popped up, I asked for a quote and scheduled an appointment. Contractor was straightforward, gave me a quote the same day, and did the work the next, and the price was fair (less than I expected, since tree was grown up into a powerline). Cleanup was thorough.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2018

    I have used HomeAdvisor 2 times for 2 different projects. HomeAdvisor was quick to check on the customer service of the professionals that they recommended. Called to make sure appointments were kept. Staff at HomeAdvisor were professional and pleasant. Will use their services in the future.

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    Verified purchase
    Customer Service

    Reviewed June 1, 2018

    I had 27 windows washed by Menjivars Services. They did a great job with excellent customer service. HomeAdvisor's service to provide the initial referrals was very helpful to me. You provided quality help and I didn't have to do the legwork myself. Thank you.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 1, 2018

    Pleasant experience, professional service, on time, good recommendation, knowledgeable source, friendly helpful advice. Would visit site in the near future and give recommendations for service. Easy to follow and very affordable price. Local and dependable. Looking forward to next project I have coming up. Just one day at a time.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 1, 2018

    Large brush pile removal - HomeAdvisor quickly supplied me with a few company names and I was able to hook up with one that worked out great. This was my 2nd experience with HA and both times I was able to use one of their recommended companies and had a good experience.

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    Verified purchase
    Staff

    Reviewed June 1, 2018

    Great resource for assistance in finding services for home projects/maintenance, especially those that you might not know where to start looking for help. Easy to use and gives you several options to choose from. Businesses are very responsive and have great follow up. Best of all, it's free!

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    Verified purchase
    Staff

    Reviewed June 1, 2018

    Very good experience. Emily with HomeAdvisor even did a follow up call to answer questions and check my experience. I have also had successful experiences when I used Home Advisor for a rental house we own in Wilmington, NC. They have helped my get in touch with professional that can complete my projects.

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    Verified purchase
    Customer Service

    Reviewed June 1, 2018

    We moved and bought this property 6 months ago... The yard job is too overwhelming for my husband and I. We are in our senior age and we thought we could still handle this work... we tried but very tiring. Out of nowhere I saw the HomeAdvisor services ads on tv and I called right away... In a few minutes my agony was turned to hope and joy... In short, I have contracted the Unlimited lawn service and now no more worries. Thank you for an immediate response.

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    Verified purchase

    Reviewed June 1, 2018

    Always use HomeAdvisor for any home repairs, from electrical problems to roof repair and most recently landscaping. I have not had a bad experience with any of the companies on your list. Would recommend your site with no problem.

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    Customer ServiceStaff

    Reviewed June 1, 2018

    I am so disappointed in HomeAdvisor. I made a complaint on a contractor Mr. Grimm’s Custom Remodeling. And they were not helpful at all. I had 2,100 stolen from due to a botched job on my bathroom. There was cement mortar used on my walls not protective sealing, wrong drywall used in my shower area. I thought it would be safe due the emails and commercial I seen... Not, they don’t answer phone calls, and never respond to emails. Please do not fall for the fair claim resolution they have, you give up rights to file a lawsuit. Please beware! They get paid big money from the contractors and do not care about the customers. Just pay a real professional and don’t waste your time.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Donna, We're sorry to hear you had this experience with a pro. As we are a source of advertising for pros, there is a limit to the amount of power we have over them. This is why we have a Fair Claims option which provides a legally binding resolution. It sounds like you have already gone through this process and we're sorry to hear the case did not provide the outcome you were hoping for. If you would like to further speak with a rep, please call Customer Solutions at 866-786-8474 or reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    PricePunctuality & Speed

    Reviewed June 1, 2018

    I got only two responses to my request, and I decided to go with the local service since he was local and had very good reviews. The whole process went very quickly. We were able to have our trees trimmed within 2 weeks. It was a bit pricier than we're used to paying, but it was worth it working with a real professional service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2018

    I googled a/c repair in my area and HomeAdvisor.com came up. I clicked on it and followed the prompts, trying to get someone out tomorrow. Before I was even finished on the site I got a call from a professional telling me he could see me this afternoon. I was thrilled. He did a good job and was very nice.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    They have recently (and for the past two years) denied credits to us for wrong #s provided by customers and lied to us telling us that they had spoken to the consumer! When I called the customers #s and held the phone on speaker to let them hear the fast busy tones, the rep trying to remedy the denial of credit called the wrong customer # and got a fast busy tone just like I did: Only then did he agree to attempt to TRY to reverse the charges! Also, they are very bad about giving credit for wrong task leads and usually tell me that they "have not been able to "cooperate" or verify this information" and therefore cannot give us credit for this lead. I had 3 of these wrong task leads today. The rep admitted that they were able to send out the correct contractor to one of the customers, but would not be able to give us a credit. Imagine that!

    They made money off of all the wrong task leads they sent to us Masonry contractors they originally sent the wrong task lead to, PLUS the Landscapers that they got a new referral for (thanks to us)! I'm still curious as to how they are able to reach a customer (and speak to them with a wrong #) but not be able to speak with a customer about wrong task leads. Even when they do send the other correct contractor to the customer, they still won't give us a credit! This is a TERRIBLE business practice and we are definitely going to start using other more ethical companies to get leads from, from now on! We have used them for 2 years now and most of the leads are pretty good, but we feel as if they had ripped us off for too long at these rates! I have to call them about once a month to try to FIGHT to get credits for these bad leads and I cannot believe that they can legally get away with such deceptive practices!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Denise, We're sorry to hear you have some concerns about denied credits, we do our best to verify the submitted issues. We would be happy to look further into any concerns you have with credits you believe were incorrectly denied. To speak with a rep, please call Customer Care at 877-947-3639 or send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport

    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    After I put in the information about the problems and when I needed a plumber to come to my home, HomeAdvisor selected a skilled person to do the job and set up the appointment with him. Dwight ** did a great job and I will call him again for future plumbing needs.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    This was the first time using HomeAdvisor. The process was easy and very helpful. It took a lot of the leg work out of trying to find a company to complete our job. I was pleased with the follow up from Home Advisor as well. I appreciate that they want to make sure you are finding what you need.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 31, 2018

    Had damage in wall from a leaking window above our garden tub. Removed the damage and patched the large hole. Work was done in a timely fashion and it looks perfect. Even gave me suggestions on how to further make it blend in to the existing wallpaper.

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    Verified purchase
    PriceStaff

    Reviewed May 31, 2018

    I was very happy with the professional I did find through Home Advisor. He did a great job for a great price. However, the first professional who responded (whom I did not use) quoted an estimate that was so high I was baffled. I was glad there were other professionals available.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 31, 2018

    At first I was a little apprehensive about using a service like this. However, I put in my information and then it popped back with a few different contractors in my area that were certified on how to complete my job. I received a few phone calls fairly quickly and one really stood out from the crowd. I appreciate how easy this service made removing my trees. I am actually going to have that same service put in a new tree for me when the time comes.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 31, 2018

    I have found really great companies using Home Advisor. Calls came in quickly and I was also able to have someone hired within 4 hours of the initial request! This service really makes a difference. I can't rely on word of mouth or just doing web searches. Companies that I have used in the past now have terrible reviews. I can always rely on Home Advisor to provide good and reputable people for the jobs I need done.

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    Verified purchase

    Reviewed May 31, 2018

    I was in need of lawn service so I tried Home Advisor. I wasn't sure what to expect but I was happy with the pro that was referred through program. I will definitely use this resource for other home projects.

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    Verified purchase

    Reviewed May 31, 2018

    Home Advisor is a good tool to use when needing someone to come in and do various household projects. I like having several contractors contact me which makes my research easier at finding someone. Home Advisor makes it easy to have choices on different home projects.

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    Verified purchase

    Reviewed May 31, 2018

    This service is wonderful. I needed to find a few different companies for different home repairs, and this site helped me find exactly what I was looking for. Good follow up so you were never left wondering if someone was going to contact me. Highly recommend and will definitely use again and again. Thank you.

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    Their website was very easy to use. I appreciated they showed ratings and a few reviews so I could make a good decision. They then contacted the provider who called me immediately and provided me with a lot of information regarding the service.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Very nice owner and easy to work with. Great suggestions for different rooms and window sizes. Has lots of colors to choose from and will hold up to windows and walls for color matching or blending with room. Love the room darkening shades as well.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2018

    I spoke to the professional first on the phone and determined his qualifications based on what I know about our project, and then set up an appointment. The fact that he had a certification number as well as a licensed consulting firm related to our need was what I wanted. It all went very well.

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    Verified purchase

    Reviewed May 30, 2018

    HomeAdvisor.com is our go to. My husband and I have used the service to power wash, seal coat the driveway, hire an electrician, install shower doors, and get estimates on a fence install. We don't know how we managed before using their service. Their pros are actually pros. We appreciate the service.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 30, 2018

    I detailed the problem to HomeAdvisor with my location and within 5 minutes I had the name of a HVAC technician. Very efficient and on time. Will need to see how his work plays out. Did not give a warranty. A 6 month follow up would be useful.

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    Verified purchase

    Reviewed May 30, 2018

    First time using HomeAdvisor, and I’ll use them from this point forward. Excellent experience in finding someone to repair my ceiling fan. Easy process to search for contractors in my area and I was able to get an appointment right away.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 30, 2018

    We have been putting off getting 3 windows replaced due to broken seals and 1 window where a rock chipped it. We contacted HomeAdvisor to find a local contractor. We were contacted right away by Design Exteriors and scheduled an appointment for the estimate. Arrived on time, did a fantastic job - she knew what she was doing - and then windows were replaced about 10 days later. Very pleased with the guy that did the work. Very friendly and helpful. Would definitely recommend this company again and using Home Advisor.

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    Using the HomeAdvisor website made the process of finding a qualified home appraiser simple and expeditious. I was able to query several recommendations, and after detailing them all out, selected the first recommendation. I selected PLS Appraisals, the appraiser (Phil **) was very engaging and easy to speak with. He gave me recommendations on home maintenance and pointed out areas of concern. Thanks Phil!

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    Verified purchase
    Customer Service

    Reviewed May 30, 2018

    Needed to find someone to do a termite inspection for a home loan. Received a phone call before I finished submitting the request. Official Pest Control came out, helped get repairs done and provided the documentation I needed for my loan.

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    It was a nice experience to list the job that I had and have a list of pros to choose from. It was reassuring to know that these home pros are reviewed and that I could see what others had to say about their experience with them. I would use HomeAdvisor again.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 30, 2018

    Complete bathroom remodel. Wall and floor tile, vanity, tub, fan, new lighting, fixtures. They did a very good job and finished ahead of schedule. The contractors were very polite, cleaned up very well each day, and satisfied our questions and requests.

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    Reviewed May 30, 2018

    I have had great success with using HomeAdvisor. We’ve used multiple companies for both of our homes and have been completely satisfied with all of them. I encourage you to get multiple estimates and read the reviews. I highly recommend using HomeAdvisor.

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    Staff

    Reviewed May 30, 2018

    I have use HomeAdvisor a couple of times and have not been disappointed when I needed work (excavating, clearing yard of debris, move many large boulders) done. I was able to find a decent contractor. The contractor I found through HomeAdvisor was extremely professional and very accommodating. The contractor was able to get more work from one of my neighbors.

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    Customer Service

    Reviewed May 30, 2018

    We had a leak from the ceiling in our basement. Requested a recommendation from HomeAdvisor. The response was extremely quick and I selected the top recommendation. I noted that others were also listed but had a note attached which stated the other vendors were no longer registered with HomeAdvisor. I wasn't sure how to interpret that. In general, HomeAdvisor has given me good recommendations and I have recommended them to friends.

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    Reviewed May 29, 2018

    HomeAdvisor is great! Anytime I need a job done I go to HomeAdvisor and find what I need. Mom had an electrical issue at her rental property and I was able to get someone out there ASAP. Since I live in a different state, helping my elderly mom with emergencies is no longer an issue for me.

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    Staff

    Reviewed May 29, 2018

    Had my light grey, vinyl deck cleaned. It looks as bright and clean as when it was new. Workers were polite, friendly and thorough. They cleared and replaced all deck furniture. Manager onsite to confirm that all details are correct. Would definitely use them again.

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    Reviewed May 29, 2018

    It would definitely be Zero Stars if that was an option. I suspended my account in 2017. HomeAdvisor charged me a renewal fee without warning in March of 2018 and again in May 2018. They give conflicting reasons for the charges and refuse to refund over $500. I would not use nor recommend their services.

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    Customer ServiceStaff

    Reviewed May 29, 2018

    HomeAdvisor response time was simple, outstanding and the recommendations were excellent. I will be using their service for future projects. I was totally satisfied with the completion of my project. I would definitely recommend them to family and friends. Thanks for the assistance.

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    Staff

    Reviewed May 29, 2018

    HomeAdvisor gave me a choice of three businesses that could my job. I called two. They were both nice and professional, but I decided to go with the company that charged more because they offered a better product. Eli, from Soho Blinds was courteous, patient, and did a perfect job so my shades would line up perfectly. He made an extra trip because I changed my mind about the color. I would use Home Advisor for future projects.

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    Customer Service

    Reviewed May 29, 2018

    Bad draining problem in tub and sink, used the recommendation for a plumber, who called and showed up as they said. Our problem was fixed within 30 minutes. We're extremely happy and satisfied with HomeAdvisor's recommendation. Thanks and we will surely recommend Home Advisor.

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    Staff

    Reviewed May 29, 2018

    13 Cement Sidewalk Squares & Re-surface Blacktop Driveway: Ageless did a fantastic job. Glad I used HomeAdvisor. It was easy and extremely helpful. I got estimates from the top 3 companies and chose Ageless. They did a terrific job, professional from start to clean-up. I would highly recommend them.

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    Price

    Reviewed May 29, 2018

    I have definitely benefited from using HomeAdvisor and I would recommend the service to a friend. They do a great job of following up and I like the ability to set up my favorites on their website. I also like the ability to get the average cost based on type of work and location.

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    Reviewed May 29, 2018

    This is a very special service that I feel blessed they provide for free. With our very busy schedules and home projects needing done we could not DIY project management. Without HomeAdvisor a lot of projects would wait longer because of the fear of hiring someone that would possibly scam us. :-)

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 29, 2018

    I used HomeAdvisor to hire a "handyman." The person I hired, Terry ** of Vortec Renovations was to hang an exhaust fan on my kitchen window and rehang a kitchen wall cabinet, and quoted a $250 fee over the phone. On Apr. 30, 2018, he arrived and told me the exhaust fan I had would not be appropriate to be hung on my new kitchen window frame. I then asked if he would reduce the $250 fee since it was based on doing the two jobs. He said NO, and proceeded to hang the kitchen wall cabinet. He is dishonest, unethical and should not be listed on HomeAdvisor's website. His "receipt" was handwritten on a piece of loose leaf paper and listed the two jobs he was to complete and a total received of $250, with his "initials" scribbled on the bottom. Very unprofessional and certainly not the type of person I, or anyone else, should/would hire again.

    On Apr. 30, I immediately contacted HomeAdvisor and spoke to Justin and told him my experience. He assured me he would forward my comments to their Consumer Resolution Dept. and someone would contact me within 8/10 business days. More than two weeks went by, and no one contacted me. I again called on or about May 15 and spoke to another rep who told me he could find no record of my speaking to anyone on Apr. 30 but assured me once again he would forward my comments to the Cons. Res. Dept.

    Two weeks later, on May 29, I again heard from no one at HomeAdvisor and spoke to Amanda. She transferred me to the Consumer Resolutions Dept. and I was advised they could do nothing for me or arrange to have a partial refund issued. HomeAdvisor is as bad as the handyman they listed on their website and whom I hired. He is dishonest, and HomeAdvisor is unreliable and apparently doesn't care about their customers or their feedback. I'll stick to using Angie's List; I've never had a problem with them. Beware of both HomeAdvisor and Terry ** of Vortec Renovations.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Eileen, We're sorry to hear that your experience with this pro was anything but positive. If you haven’t done so already, you can submit a review for them here: http://www.homeadvisor.com/write-a-review/. To speak with a rep, please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com and a rep will reach out. -HASupport. -HASupport

    Verified purchase

    Reviewed May 29, 2018

    The HomeAdvisor site helped me narrow down the list of potential painters to begin a home painting project. The reviews of all the local painting services was very helpful. I chose one with a very good rating. The site itself was easy to use and navigate.

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    Staff

    Reviewed May 29, 2018

    Great info about the company I used. I have used HomeAdvisor before with positive results. The people that move my piano was polite and professional. I highly recommend HomeAdvisor and the moving company. I used the reviews to chose this company.

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    Staff

    Reviewed May 29, 2018

    Lost drivers resulting in no internet, no printer and no programs using internet. He replaced drivers and removed reason for drivers to disappear. It took him 3 days (at his location) but when he returned, the laptop was up and running like it should.

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    Customer ServicePunctuality & Speed

    Reviewed May 29, 2018

    Only one of two matches for exterior painting returned my call. They got the job by calling me within one minute of me pressing submit. The appointment for estimate was set up. They showed up on time and showed they cared.

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    Customer ServicePunctuality & Speed

    Reviewed May 28, 2018

    Excellent customer service and experience. I will hire them again. I plan to see if they can put my home on a reoccurring schedule. They were accommodating to my schedule and my property. They do not take credit cards, but the quality of service compensates for the inconvenience.

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    Customer ServiceStaff

    Reviewed May 28, 2018

    Mr. ** gave me an estimate to cut down a tree for my elderly father. I agreed with the estimate and we scheduled a time for him to cut down the tree. He started then decided he did not have the correct equipment (this should have been done at the time of the estimate). He promised to come back and cut the tree and scheduled another appointment. HE NEVER SHOWED UP!!! Would not return my calls or emails. VERY BAD BUSINESS HomeAdvisor.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Joyce, We're sorry to hear about your experience with this pro. Please feel free to submit your feedback to them here: https://www.homeadvisor.com/write-a-review/ and we would be happy to help you connect with a different pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse other pros in your area here: http://www.homeadvisor.com/c.html. We're also happy to address any concerns with your experience if you call Customer Care at 877-699-4736. –HASupport

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 28, 2018

    Put in my information and got two calls within two hours to do the work. Hired someone who did a very good job, even came at an odd time when I needed the work done. Will consider HomeAdvisor for other work.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 27, 2018

    I was pleased with how quickly they found me a pro and I was able to get the work done quickly and professionally. HomeAdvisor contacted me immediately and set me up with a professional who followed up within a couple of days. The job was done in no time.

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    Reviewed May 27, 2018

    This gutter project was my first time use of HomeAdvisor. The experience was great, the phone app is easy to use and the contractor I hired through HomeAdvisor did a great job. I will use the phone app again and I'm sure.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, Thanks so much for sharing your positive experience! We're glad to hear you enjoyed our app and we look forward to working with you again. -HASupport

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    Customer ServicePunctuality & Speed

    Reviewed May 27, 2018

    Evan though was Sunday they schedule for the contractor to come out within 2 hours and contractor call me right away to let me know they come on time. The contractor did a great job and they were professional and fast on finishing the job (Garage door spring replacement).

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    PricePunctuality & SpeedStaff

    Reviewed May 27, 2018

    Irrigation system would not shut off in 1 zone area. The service was quick and effective. The staff was knowledgeable, friendly and easy to discuss the problem and fix. They were attentive to the problem and the price was very reasonable. I will use them again for any irrigation system problems...

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    Punctuality & Speed

    Reviewed May 27, 2018

    Home siding and deck cleaning and restaining - George and his company went above and beyond our expectations. They finished the job in time, despite challenging weather conditions and a tight time schedule. Our home looks beautiful. They made minor repairs and check condition of siding and wood. I will definitely recommend to neighbors and friends.

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    Punctuality & SpeedStaff

    Reviewed May 27, 2018

    HomeAdvisor helped me find a contractor who could do the specific jobs I needed. Rafael recaulked the bathtub of a condo which I own and rent out. He also installed two towel bars for me. Excellent work. He cleaned up after himself and he was prompt.

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    Staff

    Reviewed May 27, 2018

    Very professional service by AJ Construction. Would highly recommend Ami and his company again. Ami spent approximately 1 hour here and provided recommendations about the current service and future services. We discussed a screening room and the possibility of him installing in the future.

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    Punctuality & SpeedStaff

    Reviewed May 27, 2018

    I needed a home central AC referral and they responded immediately. It was fast and very helpful. I would recommend this service. It is quite good except for placing the review afterwards that was a bit tedious.

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    Customer ServiceStaff

    Reviewed May 26, 2018

    Landscaping/yard work - I was disappointed in that I only received one company to contact. Fortunately for me, the company responded right away and did the work within the next two days. They did a wonderful job. I found the site easy to use.

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    Reviewed May 26, 2018

    Water main line from water meter to house had a hole in it. The company replaced a 12 inch section of pipe that had the hole in it. The city had come out and identified that the leak was on the house side and was the responsibility of the owner. Since I was the owner I had to locate someone to do the repairs.

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    Staff

    Reviewed May 26, 2018

    I requested asbestos testing pros in my area, HomeAdvisor provided them, and immediately connected me with a pro that I ended up hiring. They also called to follow up a few days after. I did request multiple bids and professionals but was only given one. Thankfully, that one worked out, but it was difficult to shop around.

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    Staff

    Reviewed May 26, 2018

    I've used this company while I live in Calif. and they were great there. I move to the Dickinson area and was glad to know they had a branch out here. I've tried other service, but I keep coming back to HomeAdvisor. They have great Pros.

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    Installation & SetupStaff

    Reviewed May 26, 2018

    I found the techs of the recommended company (Providence Sliding Glass Door Co.) to be knowledgeable, courteous, polite, and friendly. I'm well satisfied with the recommended choice. The sliding door has been in use for over twenty years (new glass installed in 1997), subject to cats, dogs, etc, and was in dire need of dismantling and cleaning. A faulty roller necessitated the removing of both doors (sliding/stationary). The door assembly is original (1985) but now functions as new... if not better.

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    Customer Service

    Reviewed May 26, 2018

    This site is easy to use and the response from pros was prompt. I will be using this method again to hire for other home projects. I didn't even know about their rewards program until now so I'll definitely use in the future.

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    PricePunctuality & Speed

    Reviewed May 26, 2018

    This company has been on target since I have contacted them. They have been prompt in calling me, coming over and completing plans for the project. He has given me a firm price and date of the project. I have contacted other landscapers, and they have failed in all of these categories. I am anxious to see my completed project. The cost of the project was fair, others had unbelievable prices for smaller plants.

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    Reviewed May 26, 2018

    I was surprised that HomeAdvisor recommended only two plumbers in my area (Lincroft, NJ). We did use one of the plumbers (Ace Plumbing) and he was excellent. The pull-handle of our shower diverter had rusted off. Ace sent a plumber the same day who did the repair in minutes. We would definitely use this plumber again.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 26, 2018

    Modern Appliance responded to my call about a stopped refrigerator. Serviceman came quickly even though evening. Fixed to our satisfaction. The price was reasonable and the service man was very pleasant. I would recommend HomeAdvisor and Modern Appliance Repair to anyone needing help.

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    Customer ServicePunctuality & Speed

    Reviewed May 26, 2018

    HomeAdvisor had someone call me back within minutes! I hired the fellow, who came out and estimated the job, and returned with a crew 2 days later. They did a great job, were kind to each other, and did no damage to the surrounding area where the dead tree were hauled out.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 25, 2018

    As a homeowner, I was in need of a window glass replacement/repair. I was able to use HomeAdvisor's website to quickly describe my need and receive immediate recommendations. I made a selection and was immediately connected with a glass replacement specialist. I scheduled an appointment and the work was completed to my satisfaction within a few days. I was very satisfied with both the repair work and with the simple effectiveness of HomeAdvisor in facilitating the transaction.

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    Staff

    Reviewed May 25, 2018

    24 year old water heater replaced on very short notice. Excellent clean up and testing of new heater. Solid review or other options including tankless. Friendly plumber with excellent knowledge and took on all my questions with ease. Also he took a moment to see if I had any other issues. Was super quiet considered the work.

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    Reviewed May 25, 2018

    I have used their recommended contractors 3 times, and each time for home repairs or updates has been unequivocally without issue regarding the quality and price of the work completed. I continue to be amazed at the 100% perfect experience I have had with their recommended contractors.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Michael, Thank you for your great review! We're happy to hear you've enjoyed your experiences with the three pros you've hired and we hope you get to work with you again in the future. -HASupport

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    Customer ServiceStaff

    Reviewed May 25, 2018

    Pocket Door in a 97 yr old house. The doors were stuck in the wall because of a broken inside the wall. We were unable to pull it out without scraping the floors. The workers were very professional and did the work in about an hour. From our call to have the job done till they left we were very satisfied.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed May 25, 2018

    I used HomeAdvisor to set me up with someone who could trim a tree for me. I scheduled an appointment with a lawn company and thought I was good. A few days later I received a call from HomeAdvisor stating that I had to reschedule, so I did without any problems. The day of my appointment comes and nobody shows up. I left an appropriate review for the company on the HomeAdvisor website. A week later I received a call from HomeAdvisor asking me something to the effect of, "How did everything go?" The gentleman I was talking with was hard to hear and after asking him to repeat himself a couple times he got frustrated and hung up on me. Needless to say I won't be using HomeAdvisor anymore.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Leslie, We're sorry to hear about your experience, this isn't the type of interaction we would expect you to have with our pros or reps. Thank you for providing your feedback. We would be more than happy to help you connect with a different tree service to assist you with your project. If you would like further assistance, please feel free to reach out to emailus@homeadvisor.com and we will follow up. -HASupport

    Verified purchase

    Reviewed May 25, 2018

    I was able to find a pro and am very pleased with the process and the work provided. Using the HomeAdviser site was easy and helpful. I appreciate the help and ease of using the locator tool to find an expert.

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    Reviewed May 25, 2018

    This is my first experience using your service. Your choice of recommended contractors was fantastic! Often personality and gut feeling play an important part when making a selection. Each of your recommended choices, played well into our selection. Farmington Maintenance, will be at the Top of our recommended list to others.

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    Punctuality & SpeedStaff

    Reviewed May 25, 2018

    Easy to search and prompt responses. Every time I have to find professional help such as tax accountant, movers and other home improvement contractors I start with HomeAdvisor. The search is easy and the results are prompt. I have always had good experiences with the professional I chose.

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    Reviewed May 25, 2018

    HomeAdvisor was instrumental in us finding a cleaning service that listened to what we needed. We had experiences where cleaning companies were so set in their routines that they didn't listen to what we actually needed help with around the house. Celenia did!

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    Staff

    Reviewed May 25, 2018

    HomeAdvisor save me a lot of time and offer good referrals. The representatives are friendly, very informative and patient. I have been quite satisfied with their recommendations and appreciate their follow up to see if I did the work and if I was satisfied. I will continue to use HomeAdvisor.

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    Punctuality & Speed

    Reviewed May 25, 2018

    3 man crew spread 24 yds of topsoil, re-graded both front and back yard, installed sod. The crew and Eric were polite, knowledgeable and willing to listen and make changes when asked. They arrived on time and completed the work in a timely fashion.

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    PricePunctuality & SpeedStaff

    Reviewed May 25, 2018

    Problem with faucet in kitchen, fixed problem quickly. Was helpful in answering questions on how to avoid problem from happening again. I am already planning on hiring them again to fix the issue. Prices were fair and I would recommend them.

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    Installation & Setup

    Reviewed May 25, 2018

    Hired DEO Handyman Service and they arrived within hours. Did a perfect job installing outdoor blinds. My custom blinds I ordered were the wrong size and they promptly advised me, "we have a problem". They adjusted the price to not include the indoor blind installation and agreed to return when the new ones arrive. I highly recommend this company.

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    Price

    Reviewed May 24, 2018

    I meet with them on Tuesday afternoon and discussed what I needed repaired or replace. They suggested ideas as to what upgrades I should do to get better sprinkler coverage. They were able to start the job the next day and completed the work requested, plus did some additional sprinkler line repairs. They completed the job the next day and I am satisfied with work done for the cost quoted. I would use them again.

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    Customer ServicePriceStaff

    Reviewed May 24, 2018

    There were 2 companies in my area that I contacted but Daniel from Southern Craftsman contacted me as soon as I hit the button for a quote. He was out that afternoon to look over the area for our new fence and had a bid to us within two days. From start to finish we were extremely pleased with the level of dedication from Daniel, Lindsay and the team! They were all polite and courteous and professional. Their craftsmanship is beautiful and attention to detail is impeccable. In fact, it was like having family working at our house. We are going to miss seeing them tomorrow morning! They are very fair in price and even ended up charging less than the bid because we had some changes due to building permit issues and even added an extra gate on the last day of the job which they graciously offered to do in this hot Texas heat! Give this company a call for your fencing and decking needs you won't be disappointed!

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    Staff

    Reviewed May 24, 2018

    Received referral within minutes. Excellent. The appraisal I received was very professional and included all the information I was seeking. Out of state inspection. Took one week. Very pleased! Appraiser worked very well with me and the listing realtor. Can't ask for anything more than that.

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    Reviewed May 24, 2018

    I like this company. I have used their site for a few different projects and we are very satisfied. We used them with our home inspection, we also needed work done under our home and we have used the site to get our lawn service provider.

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    Reviewed May 24, 2018

    I appreciate the business contacts that HomeAdvisor provided. Obtained estimates from all three, and they were all professional and the estimated gutter costs were similar. Am very happy with Aaron **, who we chose to complete the work and confidently recommend his work to anyone. Thank you for your service.

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    Customer ServiceStaff

    Reviewed May 24, 2018

    HomeAdvisor is a scam. They provide contractors with leads, the leads are received by HomeAdvisors, the send the leads to several contractors at the same time, they charge all the contractors for the same lead. When we call the client and the client changed his mind or hired someone else, we contact HomeAdvisor to issue a credit, the position of Home Advisor, they provided the lead and the amount is due. That is plain wrong!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi JC, Thank you for your feedback, we're sorry to hear you have concerns about our credit policy. A lead can go to a maximum of four pros while many go to fewer. We are unable to control if someone decides to move in another with their project and we take that into account when pricing the leads. We're happy to further address any lead concerns if you call Customer Care at 877-947-3639 or reach out to emailus@homeadvisor.com and we will follow up. -HASupport

    Verified purchase

    Reviewed May 24, 2018

    Great experience. Will use HomeAdvisor for any future needs. They gave me a choice of vendors and I was able to review them and had the information to make an informed choice. The background checks are very helpful and important.

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    Staff

    Reviewed May 24, 2018

    I can't believe how easy this works. I scheduled a couple of appointments through HomeAdvisor. Home Advisor followed up with reminders and even with confirming that the company reps showed up. I don't think that it couldn't have been any easier or worked out any better. Bravo!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Jim, We appreciate your great review and helpful feedback! -HASupport

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    Price

    Reviewed May 24, 2018

    If I could've gave them Zero Stars I would've! If you are looking to start a HomeAdvisor Account for your business don't do it! I've spent the last (4) months trying to cancel & close our account. We have not used their service since January 1, 2018. We have not accepted any leads, but they still are threatening to turn us over to collections for $77.00 for services they say they provided us from April 11th thru the 17th (really)! They also use your name to generate business for themselves (Even after you account is closed), this has been nothing but a headache that cost you out the **! Look it up on YouTube or type HomeAdvisor Reviews into your browser & see all the warnings, I wish I would've!!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Amy, We're sorry to hear this. It looks like the leads in question were sent on 4/15/18 and you canceled your account on 4/16/18. It also appears that the outstanding balance was paid today so the account has been closed out. If there is any additional assistance we can provide, please feel free to call Customer Care at 877-947-3639 or reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase

    Reviewed May 24, 2018

    Installed a new antenna rotor. Would have taken less time if they read the directions first. We only watch over-the-air TV, so we need a antenna rotor. We already had an aerial and a mast, so they only needed to replace the failed rotor.

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    Installation & Setup

    Reviewed May 24, 2018

    I was planning on purchasing my tile from Lowe's and having them install it. I had actually ordered tile and paid for the install, when I accidentally found tile I liked so much better. However, since the tile was not coming from Lowe's I needed to find my own installer. I was hesitant to use HomeAdvisor at first, but the contractor they led me to did a FANTASTIC job. I will be looking to Home Advisor again for future jobs.

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    Reviewed May 23, 2018

    I have used another similar service before, but have found HomeAdvisor and the contractors that they service to more reliable than the other. HomeAdvisor must be doing a good job of keeping their contractors happy! When I questioned the several contractors I've used through HomeAdvisor, they all say the same thing and that is, "HomeAdvisor is fair in the way they deal with all of us and we really appreciate it!"

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    Customer ServiceStaff

    Reviewed May 23, 2018

    A real life saver! Helped me find someone to do something I needed done! Really appreciate it too! About all I can say about it! Outstanding guy. Excellent communications... I really appreciate them! Courteous and professional. Definitely will hire them again!

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    Customer ServicePunctuality & Speed

    Reviewed May 23, 2018

    Received a quick response from HomeAdvisor after sending my request. The service providers also contacted me quickly - within a day, after posting on Home Advisor. This is our first experience with Home Advisor, and it went well. Would use them again for another job.

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    Punctuality & Speed

    Reviewed May 23, 2018

    Patio roof and facia was repaired due to water damage from weather, facia on entire home was painted, the underneath of the patio roof was power washed along with the entire facia around the home. Job was completed on time as promised and details were taken care of.

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    Customer Service

    Reviewed May 23, 2018

    We found you on the Internet. I like the way you operate. Almost immediately Armor Home called and it was a great experience. I’ll be sure to pull up your site for future jobs. I have already told many friends.

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    Punctuality & SpeedStaff

    Reviewed May 23, 2018

    Re-grouting shower floor - Ruben was a great bid, responded quickly, did the work quickly and correctly. He was both nice and professional. I have forwarded his name and number to others in my neighborhood. I would hire him again and it seems he has quite a few handyman abilities. He also power washes driveways.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 23, 2018

    I have completed 2 projects with HomeAdvisor and both professionals they recommended called promptly, one within 30 minutes of my request. They have been reasonably priced, had great work ethics, had pleasant and professional looking employees. They made sure I was happy before they left.

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    Customer ServicePriceStaff

    Reviewed May 22, 2018

    I will agree with many of the reviews that I’ve read here from other professionals stating that the leads received from HomeAdvisor seem to be made up. Most of the leads are unreachable. Oftentimes the name on the person's voicemail doesn’t match the name on the lead. There have been several times during our membership where people have never heard of HomeAdvisor also. When I called to ask why they denied giving me credit for these leads I was rudely told that she is sorry that I am unhappy with the customer’s response to my calls and hung up. I highly recommend people to stay away from these scam artists!!! They charge way more than they told us they would per lead and do not stand by anything they promised when selling this membership to you!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Marsha, We're sorry to hear you've seen anything but success with our service. We are not a scam and we're always happy to look into lead or account concerns. Leads with incorrect or non-working phone numbers are among a number of situations that are eligible for a credit. Lead fees are covered during the recorded voice log when you sign up and are always viewable on your Pro Page. If you would like to speak with a rep further about your concerns, please feel free to reach out to emailus@homeadvisor.com or call Customer Care at 877-947-3639. -HASupport

    Verified purchase
    Price

    Reviewed May 22, 2018

    We felt that HomeAdvisor was an excellent source to help us select a contractor that would fit our requirements. Tempco was the company selected, and they were awesome. The price was fair and the workmanship professional. I will continue to check out HomeAdvisor when I am in need of someone to perform work.

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    Punctuality & SpeedStaff

    Reviewed May 22, 2018

    Hiring someone to care for my yard was so easy. It was a no brainer to hire the contractor. Quick, professional, courteous and they were so tidy leaving no mess behind. The weekly job always looked amazing when they left.

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    Reviewed May 22, 2018

    Squirrels in attic - Professional came same day as call. Offered advice. Set up two traps on roof and a one way wire door cage trap at attic vent. Came back daily to check traps. They are also going to put up new animal proof attic vent covers to prevent animals getting in again.

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    Customer ServicePrice

    Reviewed May 22, 2018

    HomeAdvisor was very easy to use and connected me with a great A/C repair guy. The response time was excellent as well as the cost. I would recommend this site to anyone looking for any home service. The fact that it is a free service is a great bonus. Thank you HomeAdvisor.

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    Staff

    Reviewed May 22, 2018

    David was our repair tech with Aqua Spa. He was very knowledgeable and professional. He was able to discern our repair issues and explain what were the necessary repairs. When the replacement parts arrives he came and worked efficiently and professionally. He represents the company well and we are totally satisfied with the work that he completed. Well done David!

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    Customer Service

    Reviewed May 22, 2018

    I used to like this company when they first started out. Now when I use them I get calls from companies that are not even close to what I want or need. Some are even scammers so I believe they have lost their way.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Scott, Thank you for sharing your experience, we're sorry to hear you've run into concerns with your matches. You are always welcome to browse a list of pros that serve your area yourself on our directory here: https://www.homeadvisor.com/c.html. We would also be happy to look into any concerns you have about specific pros. To speak with a rep, please call Customer Care at 877-699-4736 or send your contact info to emailus@homeadvisor.com. -HASupport

    Verified purchase

    Reviewed May 21, 2018

    Dirt or debris in cylinder box was keeping the diaphragm of one zone of my sprinkler system from shutting off, even though another company had checked it and winterized it late last fall. The owner of this company knew exactly what needed to be done.

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    Staff

    Reviewed May 21, 2018

    I have done 4 large projects to date. Whole House painting, used HomeAdvisor found a professional service with understanding of working with disabled clients. Exterminator service, again through HomeAdvisor, and VERY satisfied. Yard Debris cleanup with what was left of a 17' evergreen tree that fell during a wind storm. Also HomeAdvisor service. Carpet purchase and install. Neither with HomeAdvisor. Did not receive the service I was now used to receiving. I will ALWAYS go through HomeAdvisor for my needs.

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    Verified purchase

    Reviewed May 21, 2018

    My garage door was damaged a few years ago and when it fell off its track again I decided it was time to replace it. I came to HomeAdvisor and put in my information. Within a few seconds I had several recommendations. I am VERY happy with the service provided by, both, HomeAdvisor and the contractor I picked and would recommend both of them to anyone.

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    Punctuality & Speed

    Reviewed May 21, 2018

    I have always been pleased with the matches that HomeAdvisor has supplied online. It's a little more difficult to find qualified workers in the smaller communities however. We also own a home in East Texas near Quitman. There is just not a good selection of companies to work with out there. If you do find someone, it is very difficult to get them to complete the job very quickly because of the back load of work they have.

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    Verified purchase

    Reviewed May 21, 2018

    Refrigerator Water Dispenser Repair - HomeAdvisor provided us with an excellent repair service in our area within the hour. We've used Home Advisor several times before, and will continue to do so. They're our "go to" source, when we don't have a favorite service provider.

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    Verified purchase
    Customer Service

    Reviewed May 21, 2018

    I have used HomeAdvisor several times with very satisfactory results. Appliance repairs, home repairs and yard work all accomplished satisfactorily. I always received a call almost as soon as I posted my job needs.

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    Punctuality & Speed

    Reviewed May 21, 2018

    The gentleman who operates the company got back with me at the end of the day that I requested the service. He explained that he did not have texting capability. He indicated that the crew would be at my home the next day to determine if they could do the job (if their ladders would be sufficient). They arrived early and set up to do the cleaning. They were done in less than an hour and the gutters were cleaned. They checked the downspouts as well. I would hire them again.

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    Punctuality & Speed

    Reviewed May 21, 2018

    We used HomeAdvisor to help us find a company that could assess water damage from a toilet overflow situation. After answering a few relevant questions, Home Advisor provided 3 to 4 companies that could do the assessment and remediation. The process was quick and professional.

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    Verified purchase
    Customer Service

    Reviewed May 21, 2018

    HomeAdvisor is a great tool when looking for a reliable contractor. The best part is reviews from other consumers. The search is helpful in narrowing down a search to find the people that do exactly what you need. The website is easy to use and you get calls the very next day.

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    Verified purchase
    Price

    Reviewed May 21, 2018

    I was referred to a local pro who did a very good job and the lowest cost possible with the state of the cable wiring in my house. Totally satisfied with the work, they did need to make a run to the shop for an additional component needed because of the location of my house.

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    Verified purchase
    Staff

    Reviewed May 20, 2018

    Overall, the job went very well. The provider, Joe even assisted with getting men an electrician (Julian), who was excellent. The workers who finished the job, were very thorough, friendly, and knowledgeable. Everything was done to fix the problems and bring everything up to code.

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    Verified purchase

    Reviewed May 20, 2018

    Saw a commercial for HomeAdvisor and really needed someone to take care of the lawn while my husband was in the hospital. Would not hesitate to go to HomeAdvisor again whenever I need help around the house. I was nervous about it, but it went so well. Thanks!

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    Customer ServicePunctuality & Speed

    Reviewed May 19, 2018

    I contacted "Rick" (R & C Roofing) to set an appointment to estimate the replace/replacement of my older wood deck and we scheduled a 3:00 pm appointment. When he did not arrive or call at 3:45 pm, I called him and he noted he was running late. I cancelled the appointment. I recognize that contractors cannot always be on time for scheduled appointments and may sometimes be a few minutes late; but reputable contractors will call to note that they are running later rather than ignoring the fact. If this is how this contractor would treat a "potential" customer I was not willing to have him perform any work at my home.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Michael, We're sorry to hear you had this experience, we encourage our pros to honor their appointment times. Please feel free to submit your feedback to them here: https://www.homeadvisor.com/write-a-review/ and we would be happy to help you connect with a different pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport

    Verified purchase

    Reviewed May 19, 2018

    We desperately needed a quality, but reasonably priced painter to perform wall & ceiling repairs in our home to prepare our home for sale. In the past, we've not been as fortunate with our contractors, however this time HomeAdvisor came through for us!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2018

    HomeAdvisor has made a huge difference overall in how I can have any confidence in the people I hire as to that service's competence for doing a professional job. I have called them several times, and each time I have spoken with a friendly, very helpful, professional person who expressed interest in helping me find the pros I need and answer any questions I have in that process.

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    Staff

    Reviewed May 19, 2018

    HomeAdvisor is a total rip off company when it comes to providing leads for Professional registered architects. None of what is said by their sales staff when considering joining the lead service, is reality or the truth. The leads HomeAdvisor provides are not consistent with the work an architect performs but yet HomeAdvisor charges for these lead no matter what. HomeAdvisor is just a rip off company period and they have no moral fiber to be found anywhere in their company.

    If you've a problem with their service you will get the runaround from HomeAdvisor staff from day one of contacting them. No one will really help or listen to a complainant as their staff is programmed to be vague, condescending and untruthful probably at the direction of the administration (if there is one to be found) at HomeAdvisor? Do not use HomeAdvisor's service if you are a professional registered architect, electrical engineer, mechanical plumbing engineer. They will just rip you off continually.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Cal, We're sorry to hear you've seen anything but success with our service. Leads that do not match the categories that you are profiled for are eligible for a credit. We're always happy to look into account or lead concerns and discuss strategies to help you see the most success with our service. Please call give us a call at 877-947-3639 or send your contact info to emailus@homeadvisor.com and we will reach out to further assist you. -HASupport

    Verified purchase
    Customer Service

    Reviewed May 19, 2018

    Just started using third party sites that connect you with multiple companies for your project. The website is one of the most user friendly ones I have ever used and very easy to maneuver around in. Was able to locate a few different companies for my project and set up immediate estimates. Customer service followed up with me to make sure everything was going well and helped me contact one of the companies I hired for a project. Overall using HomeAdvisor made it so much easier to locate a respectable company and kept in contact with me through the entire process making sure everything was going correctly and as I planned. I will definitely go through HomeAdvisor from now on.

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    Verified purchase

    Reviewed May 19, 2018

    I have used HomeAdvisor to find a plumber to re-pipe my whole house and got a very high quality, professional plumber. I also used for my pool leak and again a very efficient high quality contractor. I am currently getting quotes for sliding doors and concrete work. I will consistently look for contractors at HomeAdvisor because of the quality pros I have met through this service.

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    Verified purchase

    Reviewed May 19, 2018

    We needed to find a reputable company to do quality work. The local company we paid to do the job did not solve our drain tile issue and in fact made it ten times worse than it was in the first place. We are selling our house and needed the drain tile fixed as soon as possible. Using HomeAdvisor, we found a great company that not only took care of our drain tile problem but also relieved us of our worries.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 18, 2018

    The HomeAdvisor assistance was fast, and easy. As soon as I clicked the submit button about my project (roof gutter installation), my phone rang with the contractor matching my needs and budget. The contractor was responsive and completed work the next day. Their work was perfect and service was friendly.

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    Verified purchase
    Staff

    Reviewed May 18, 2018

    Wendell checked out our sump pump backup system and it is running as good as new. Very Professional and trustworthy. #1 Company we now call with any sump pump issues at all. Highly recommend to friends, family, neighbors and coworkers.

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    Verified purchase
    Installation & Setup

    Reviewed May 18, 2018

    Geothermal HVAC project - Interviewed 7 vendors, found the top two geothermal installers locally through HomeAdvisor. Got 3 geo quotes, selected Ground Loop Heating & Air. The entire project took about three weeks. These guys went above and beyond to design and install the system. I am extremely pleased with process and end result!

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    Reviewed May 18, 2018

    I am writing down my experience to warn customers who are thinking to hire a contractor through HomeAdvisor. What they claimed pre-screen, pre-proved is big factor to assure us to hire a contractor whom they recommend. Unfortunately it is total deceived. I hired a contractor through HomeAdvisor's recommendation, paid $800 deposit for the job, then the contractor disappeared. I contacted HomeAdvisor a couple of times. Finally I was told that HomeAdvisor is just a advertising company, they were sorry I didn't have a good experience with the contractor they recommended, but HomeAdvisor has nothing to do with what happened and I have to deal with loss myself.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Xiaofang, We're sorry to hear you had this experience with a pro, we take these matters very seriously. As we are a source of advertising and not a legal entity, there is a limit to the power we have over a pro, especially one that no longer uses our service. That said, if we are unable to provide resolution through our available means, we're happy to provide additional resources to follow up on your concerns through legal avenues. If you would like those resources to be sent to you or if you would like to further speak with a rep about your experience, please reach out to emailus@homeadvisor.com and we will follow up. -HASupport

    Verified purchase
    Installation & Setup

    Reviewed May 18, 2018

    I have used HomeAdvisor seven times and have been satisfied each time. I had a floor scraped and polyed, gutters replaced on a four story building, a skylight constructed, a door installed to a terrace, iron repair work, and general maintenance by handyman.

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    Verified purchase
    Staff

    Reviewed May 18, 2018

    I have used this firm numerous times, at my current location and at others over the years when searching for contractors. All have been as advertised; experienced, professional and courteous. I will continue to use HomeAdvisor for any major projects.

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    Verified purchase
    Staff

    Reviewed May 18, 2018

    I have been very please with the recommendations from HomeAdvisor and will continue to contact them when any need arises. The contact with a repair person and scheduling is excellent. I have used HomeAdvisor several times in the past for my home repair work and have always been satisfied.

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    Verified purchase
    Price

    Reviewed May 18, 2018

    I have found HomeAdvisor the fastest and easiest way to find trained and screened professionals. They have checked so you can be confident of their credentials. It's a great service and there is no cost to use it - what could be better than that!

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 17, 2018

    Super fast contact, great professional service, good prices. Extremely satisfied! I'm glad I tried out HomeAdvisor. They put me in contact for exactly the service I needed (garage door repair) and did it in a matter of seconds. Will definitely recommend to others.

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    Verified purchase
    CoveragePunctuality & Speed

    Reviewed May 17, 2018

    Bathroom remodel - Two contractors came out and both gave me a detail estimate. They both explained the process, They called the same day I contacted HomeAdvisor. It was fast and easy. They had pictures of their work and fully insured, that's all.

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    Verified purchase
    Customer Service

    Reviewed May 17, 2018

    This is the first time we used HomeAdvisor for a home project. The process was very easy and will definitely use again. I put in the project we needed and I like the fact that you get a few different companies to call and compare reviews and rates with. I appreciate the follow up call from HomeAdvisor to see how everything went.

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    Verified purchase
    Customer Service

    Reviewed May 17, 2018

    I received the names of three appraisal services. I called all three and then was able to select the one I felt was best for my situation. I was very satisfied with my choice. I would use HomeAdvisor again.

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    Customer ServicePriceStaff

    Reviewed May 17, 2018

    Washer repair - Excellent service, very reasonable prices, friendly, knowledgeable. Good experience with repairman. He was on time for appointment which was for the next day after my call... as I had called late afternoon.

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    Verified purchase

    Reviewed May 17, 2018

    I have been very pleased with HomeAdvisor for the projects related to selling our house. We had the interior painted, the carpeting replaced and are awaiting window replacement. HomeAdvisor follows up on every Pro and every job to make sure customers are satisfied.

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    Customer ServiceStaff

    Reviewed May 17, 2018

    Contractors hired were a father & son team. Lack of communication between themselves. Overall, very professional, quality of work good. Had to be calling them constantly about remolding issues that were discussed but not communicated between themselves. Would recommend to a friend.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2018

    I used HomeAdvisor because they have already screened the companies. There reviews from other clients are very helpful too. I immediately started getting phone calls from the top 3 companies as soon as I entered my request. I was able to get my project completed on my timeline. Service was Excellent. Would recommend HomeAdvisor to Family, Friends and Neighbors.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed May 17, 2018

    Response was quick and setting up the service appointment was simple and to my satisfaction. The service company contacted me and worked with me to get my appliance installed sooner than would have been the case with another service. Would use HomeAdvisor again without any reservation.

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    Verified purchase
    Customer Service

    Reviewed May 17, 2018

    Was very effective and easy to use application. Was able to access from mobile device. Provided options from more than one contractor. Got very quick response from contractors connected with HomeAdvisor. Very happy with the application and the contractor options I received.

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    Verified purchase
    Customer Service

    Reviewed May 17, 2018

    Only one recommendation; but it was a good one. I was quickly contacted by phone with good caller ID information. I was initially put off by the vendor contact phone being an 800 number, but the crew was local and knew my neighborhood.

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    PricePunctuality & SpeedStaff

    Reviewed May 17, 2018

    I used HomeAdvisor at 5:30 AM, when we discovered Well water had quit. Within 4 Minutes, I had a list of at least 2 trusted companies. I called them both, One returned call at about 6:00 AM, promised to be at my home by 9:00 AM. Keller WELL repair showed up on time, Fixed the problem immediately, cost was Most reasonable. They educated me on maintenance routine. I had water by 10:00 AM. THANK YOU. Great Job.

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    Punctuality & Speed

    Reviewed May 17, 2018

    This house was built in 1985 and we have owned it since 1990, so this was the first R&R Electrical work in the ceiling area. We liked our interaction with N O T W Electrical & our plans to do it right, which was done, this early afternoon. We also discussed a plan of attack for some other issues, which were very helpful. **Great experience**.

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    Staff

    Reviewed May 16, 2018

    Spray foam insulation - The contractor did a great job. He explained what was going to be done and was very clean in their work. He also gave me advice on other projects we were going to do in the future. I highly recommend this company.

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    Customer Service

    Reviewed May 16, 2018

    Had a leak in my garage roof around flashing & shingles on my home in Delray Beach Fla. They took care of it. Fixed it temporary on a Monday as soon as I called & came back in a few days to finalize my roof problem. Would recommend this company to everyone.

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    Punctuality & SpeedStaff

    Reviewed May 16, 2018

    Rinehart Tile and Marble - We had a small project. Chuck contacted us immediately, showed up on time and completed the project sooner than expected. He was very professional and courteous. I will be hiring him to do other projects in my home. I am very happy with his service.

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    Verified purchase

    Reviewed May 16, 2018

    After requesting info about contractors for building a new fence, I promptly received a number of responses and chose the contractor with the most favorable rating. This contractor immediately went to work and completed the job superbly. I have no reservations about the quality of the work.

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    Verified purchase

    Reviewed May 16, 2018

    Really narrowed down my options for repair companies and the ratings are invaluable. I did get options for companies that did not service my area which is the reason for the 4 stars. I would recommend HomeAdvisor as it takes most of the guest work out of finding a reputable company.

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    Staff

    Reviewed May 16, 2018

    We were contacted by a very aggressive and unprofessional salesman, who talked us into taking on their services. Shortly after accepting we contacted them to cancel but continued to be charged on our credit card. Today we received a call from a collection agency as we had American Express reverse the charges on our bill. We contacted the company to explain the situation to them but they were unreasonable and would not cancel the collection process even though we cancelled their service.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Joseph, We're sorry to hear this. It appears you canceled after a little over a month which is unfortunately beyond our refund period. Disputing charges reverses a transaction regardless of company refund policy and therefore will result in an outstanding balance that will eventually be sent to collections if left as it is. We're happy to further answer questions about this process and address any concerns you have with your old account. To speak with a rep, please call Customer Care at 877-947-3639. -HASupport

    Customer ServiceInstallation & SetupPrice

    Reviewed May 16, 2018

    The HomeAdvisor set up is a pretty good scam on contractors. They are supposed to vet the leads they send out to a contractor and charge for. There is no vetting whatsoever. The price points they charge you are ridiculous also. 80 dollar leads for non vetted calls is dumb. 20 dollar charges for one hour jobs is dumb. I turned off the lead generation so they couldn't pump my credit card full of charges and was having clients do reviews and they sent me a voicemail telling me they aren't doing any advertising for me because I have nothing creating leads for them. Although they have my yearly fee.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi B Service, We're sorry to hear this, we are not a scam. We do our best to provide you with resources and opportunities to help you sell your business. We're not quite sure what you mean by stopping your advertising because you are not creating leads for us. A large part of our service is to create leads for you and we do not remove pros for keeping their leads paused. We're more than happy to look into any account or lead concerns you have. Please send the contact info associated with your account to emailus@homeadvisor.com so we can locate you on our end and reach out. -HASupport

    Insufficient response received
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 16, 2018

    I always find satisfaction with HomeAdvisor about its services. Its referrals/contractors are dependable and "good performers"; that is why I keep coming back to HomeAdvisor when needed. I would strongly recommend to family and friends... wasting no time with HomeAdvisor when you want get the project done on time.

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    Verified purchase

    Reviewed May 16, 2018

    It is not easy to find a reliable contractor to do different kinds of projects around the house. HomeAdvisor provides a great and valuable service. I am looking forward to keeping using HomeAdvisor for all my future projects. And I will be very happy to refer HomeAdvisor to friends whoever need the services.

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    Verified purchase
    Customer ServicePrice

    Reviewed May 16, 2018

    It was nice to be able to have several plumbers who we could call who were already checked out. We used 4 Towns Plumbing for the work and were very pleased with them and the price. We have other work that needs doing and plan on contacting them to do it for us.

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    Verified purchase

    Reviewed May 16, 2018

    Tim ** is cordial, easy to work with, and effective. I'm pleased I have hired him for this season (and probably the next seasons, too). He mowed and trimmed everything perfectly. I recommend him highly!

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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