HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
Visit www.homeadvisor.com- Convenient app
- Free to use
- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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Reviewed Dec. 7, 2018
I wouldn't recommend using HomeAdvisor for servicing properties or any other services relating to home needs. Pros: It is like a one stop shop when your information is shared to all contractors for services. Cons: Most of the contractors in HomeAdvisor are newly in business or aren't license to operate in that field. They are just marketing themselves. I was able to speak with a HomeAdvisor customer support and was advised that HomeAdvisor does not do a thorough background check on the contractors or requests proof if the contractors have licenses or certificate unless it is State require. Most contractors charge you upon the day of appointment. Which is terrible because they should have inform the customer of any related fees upfront. In the future, I prefer speaking with an actual company for my home services.
Reviewed Dec. 7, 2018
I have never worked with anything like HomeAdvisor before and found their service to be logically arranged, easy to use, and very effective. They had several vendors to select from and I chose one that turned out to be excellent.
Reviewed Dec. 7, 2018
I contacted HomeAdvisor for an electrical problem I've been having for years. Again, not a week but minimum since 2017. When the electrician came he told me right away, "You need new amperage." I was shocked because when Baldwin Electric did my wiring - they took the cheapest way out!
Reviewed Dec. 7, 2018
This vent installation was a good experience so far. Just got installed. Have not used yet. Will try use HomeAdvisor again. However easy to use. No cost. Online business communication. Will see for next project if I can use HomeAdvisor again.
Reviewed Dec. 7, 2018
The roof leaked in several places. Chose three companies from HomeAdvisor's recommended list of roof repair specialist. Ultimately decided to go with CNR Roofing who gave me an estimate that was reasonable. They performed the work in a timely manner. The team was courteous, friendly and kept me informed every step of the way.
Reviewed Dec. 7, 2018
Drywall Repair - Within a few hours of my first contact with HomeAdvisor I was contacted by three contractors. Very fast response. I will be using this service again for any future work. This was my first use of HomeAdvisor, very easy to use.
Reviewed Dec. 7, 2018
I contacted HomeAdvisor through the web and within 5 minutes was given the number of a contractor to install gutter guards. I had quotes from other contractors but the contractor through HomeAdvisor had best price and preferred material.
Reviewed Dec. 7, 2018
This was an easy and quick experience with the Home Advisor app and Ultimate Home Theater. I simply requested a quote to install two TV wall mounts and I received an email that day from Ultimate Home Theater. Email communication was thorough and efficient and my TV's were installed a week later. I'm thrilled!
Reviewed Dec. 7, 2018
Spa heater repair - Company responded to my online request immediately and scheduled the repair for the next day. Repairman was very flexible, and diagnosed the problem and replaced a part without needing to replace the entire heating element. Great service and fair price.
Reviewed Dec. 7, 2018
Home Advisor was a great assistance helping us find a competent and affordable plumber. We would highly recommend this service. We had multiple issues that needed to be solved around the house from leaking faucets to an old toilet that needed another flush kit installed, and a toilet that was rocking. All problems were solved and we found ourselves a plumber we could trust, thanks to Home Advisor.
Reviewed Dec. 6, 2018
Hello, Very rarely do I complain about anything. I have tried to speak with your customer service teams several times in order to get issues resolved and we continued to have problems. We are a new business that just started and looked to your company to provide us leads. Right now we are going to have to shut down the doors due to the excessive overcharges and misleading business practices on part of HomeAdvisor. The understanding when we signed up with your business development person was very simple. We would be sent leads that only directly relate to our product or service. If we found leads not valid that we would be credited. Our Cap was $1000 a month.
What we received: 75% of the leads we received were not valid. The customer contact was wrong, they were not ready to hire, leads being sent when our leads were turned off, the job was for an automobile, or the job required additional work that we do cannot perform, etc. We did submit requests for credits and received very few of them. Several stated that we did not call the customers which was not true as your system was not logging contacts correctly, this caused auto denial of credit.
We were charged over $4900 dollars within a months period when our budget was $1000. I was told it was because when we pause the leads and turn them back on the budget resets. However we were charged over the monthly budget within 3 days, 4 times according to the bill without the leads being turned off. For example between 10/31 and 11/13 the leads were never turned off and we were charged $3331.33 for leads in this 12 day period, leads and charges should have been stopped on 12/31. Then again between 11/26 and 12/1 we were charged 1301.88 in leads without them being turned off.
I did reach out to the customer service team several times to attempt to get the issues resolved. I attempted to go lead by lead on the phone with customer service and the ones that were not valid providing reasons as to why we felt they were not valid. The agent said they needed more review and they did not have time to go in detail with each lead. I also asked them to stop sending us items over our budget. They stated we accepted several opportunities (above the ad spend) which from my review was only 2 leads total out of the $4900 in charges. The charges continued automatically well over the spend target consistently. We were never told that we were over our spend target as the understanding was the leads would stop when we reached the limit. This did not happen.
At this point I am requesting the following. Someone from HomeAdvisor with the ability to credit these leads back go through with me on the phone each lead in detail and we come to an understanding on what is valid is, what is not. This person should be able to issue a credit for each item that we mutually determine as not valid. All leads that were charged over our monthly spend target be refunded. This means once we hit $1000 all other leads should not have been charged other than the "opportunities” we did accept.
The agent on the phone in the cancellation department agreed to refund a few of the leads, then when I stated I still wanted to cancel because she did not provide adequate responses to my concerns she closed the account and charged us for everything even the leads she agreed were not valid (ie one where they wanted us to fix a foundation which we do not do). The sad thing is I really wanted to work this out but she was not willing to listen.
If you guys are willing to work this out I would be interested in staying on if you can agree to uphold your parts of the agreement by not overspending and crediting us back for invalid leads. I will also agree not to write about this experience on the online review boards, BBB, consumer protection, etc. I will also remove the disputes from my bank on the charges. Once again I very rarely complain however I really feel taken advantage of by your company. I have no problem paying for valid leads that were sent to us within the agreed budget however this has turned into a nightmare. Please let me know. Thank You.
Reviewed Dec. 6, 2018
Demoed carpet, picked up vinyl planking from Lumber Liquidators and trim, installed and removed old plus clean up completely. Were on time each day, communicated throughout the day, removed demoed carpet and did a complete cleanup and walk through!
Reviewed Dec. 6, 2018
All very positive. Response and follow up was timely and allowed me to schedule and finish my project in a very short amount of time. Several selections were offered to me and I was very happy with the selection I made. I will use Home Advisor again.
Reviewed Dec. 6, 2018
I used HomeAdvisor since I bought a home for all repairs and maintenance. Good part is you get paid for using reliable workmanship info. Most of them you can ask quote. You can also find reliable contractors. I would recommend this site to find reliable contractors.
Reviewed Dec. 6, 2018
Home Advisor is a very good source for all types of vendors that homeowners sometimes require. I received the names of four vendors that were qualified to do the work I needed. Each gave me an estimate to do the work. Each vendor was polite and professional. The vendor I chose did an excellent job. In conclusion I would recommend using HomeAdvisor as source for your needs.
Reviewed Dec. 6, 2018
Called, one day and all the work was done within two days. Three jobs all completed. Chimney work, two doors (fire rated) replaced and Masonry work on stairs with railing repair. Didn't but should have had the electrical work also done (gfic plugs).
Reviewed Dec. 6, 2018
The customer service was great! And they expedited service really great! I called them out on a Sunday in desperation because of a crab apple tree in my yard that completely made a mess of my house and driveway because of its location. I would definitely use and recommend this service again.
Reviewed Dec. 6, 2018
Appreciate Home Advisor recommending reliable contractor such as Davis **. I look forward to going through Home Advisor for all other home improvement needs and contractors. Home Advisor is the best way to go when looking for professional contracts and companies for all home improvement needs.
Reviewed Dec. 6, 2018
We had 3 bedrooms, living room, kitchen, den, closets and Florida room cleaned. We had the rooms vacuumed and the windows washed inside, the baseboards, fans and closets were cleaned. In the kitchen, counters cleaned, as were the shelves in the bedrooms, living room and other rooms.
Reviewed Dec. 6, 2018
The agent was courteous and interested in finding a fitting business to my need. The first I chose was not taking new business in the time I needed, so she connected me with another top quality local business, making sure my criteria was met. I was impressed the business knew I was connected through Home Advisor.
Reviewed Dec. 6, 2018
Showed up when they said they would. Work quickly and did a great job. So pleased with the work done. Can't wait to have them back in the Spring. Did just clean up of the yard for winter. Feel that anyone won't go wrong with hiring Fresh Cut Mowing.
Reviewed Dec. 6, 2018
Carpet installation - Home Advisor is my go to source for home contractors. Used them on personal home as well as investment properties. Contractors have always been fair priced and have promptly arrived at work as scheduled. The ease at which I can find a variety of contractors saves time and money. One click and I get a call.
Reviewed Dec. 5, 2018
Thanks Home Advisor for showing me different options for services. I was able to find tree services plus other types. I did ask for my number not to be sent out for roof cleaning but it was anyway. I didn't appreciate that.
Reviewed Dec. 5, 2018
I was very pleased with the Home Advisor recommendation of PlumbSmart Plumbing, Heating & Air for my plumbing repair needs. Home Advisor also had a $25.00 off coupon that helped reduce the expense of the repair service. I will be sure to check with Home Advisor when I need help for the next project.
Reviewed Dec. 5, 2018
Why pay for a similar service (which I did for two years) when you can get the same results for free! The company I hired to do the work was prompt, quick, did a great job and very affordable. Will use Home Advisor again in the future.
Reviewed Dec. 5, 2018
Plumbing problem fixed fast. I am happy that I contacted HomeAdvisor. I felt like the company that I did business with had been checked out and I did not worry about having a stranger in my home. I will absolutely contact HomeAdvisor with any other home problems or remodel.
Reviewed Dec. 5, 2018
Electrical/Plumbing Issues - Install ground rod and hard pipe gas line into heater in attic. They were on time and very professional. No issues to report and completed the job within one hour. I will use them in the future for all needed services.
Reviewed Dec. 4, 2018
Residential furnace duct cleaning - COIT was one of the companies recommended by HomeAdvisor and they were wonderful, responsive, fair, held to their pricing and stayed till the job was done right. HomeAdvisor contacted me to ensure some of the companies they recommended got back with me and that I was satisfied with HomeAdvisor's services so far which was yes. I have done 3 home projects using their advice.
Reviewed Dec. 4, 2018
We got a few whiffs of gas. Instead of calling the gas company, which we would have if we thought it was an emergency, we contacted Home Advisor. Within 5 minutes we had 3 contractors to choose from. Within 15 minutes we chose a contractor and within 3 hours the contractor had the problem solved for a very reasonable price.
Reviewed Dec. 3, 2018
There are a lot of emails as a result of my contacting HomeAdvisor. More than I care for. This was a positive experience as far as the work goes, and easier than having to individually contact multiple service companies.
Reviewed Dec. 3, 2018
Raffa Group came thru Home Advisor, they had the best price and the job (new fence) was completed in reasonable time and with good quality. Two small problems were corrected within two day to my satisfaction. The owner kept me informed of all updates during the period that the city was issuing the permits.
Reviewed Dec. 3, 2018
I found contractor who did a great job for us. I was very unhappy with the HomeAdvisor website because I could not see any reviews beyond the first 10. I called HomeAdvisor and was told they were working on the problem and it would be fixed soon - but it wasn't!
Reviewed Dec. 3, 2018
A large, local HVAC contractor had come by to tune-up our old furnace. We did not realize that the furnace was venting excessive amounts of CO. We had no CO in the house. The furnace was 25 years old so we decided to replace it. I went on Home Advisor to search for a contractor to do this job. We are extremely satisfed with our experience.
I am, however, very dissatisfied with the large contractor that told us we needed to replace the furnace. Their tech came on 11/24/18. He shut down our furnace (understandable) due to the high CO emissions. It gets cold in upstate New York in November. I have NOT heard one word from that company to see if we were able to complete the job. I will not be using that company again.
Reviewed Dec. 2, 2018
Alban and his worker were always polite, punctual and their work was very good. He finished on schedule and while here he addressed any concerns I had and I am very pleased with his work. His work on a difficult ceiling crack is very impressive, I would recommend him.
Reviewed Dec. 2, 2018
Needed bottom strip replaced. I would recommend this company to everyone. Ortiz Garage Repair is a very stand up company with an owner who chooses to do good work. I called while he was working on another and he still made it to my home and got the job done.
Reviewed Dec. 1, 2018
I have had no problems with using the HomeAdvisor website. No 3rd parties have tried to get hold of me, I have not been flooded with spam emails. This is my first experience using them and am currently very pleased.
Reviewed Dec. 1, 2018
The HomeAdvisor website was very helpful in finding a great quality service for chimney cleaning. The website was very user friendly and easy to navigate through. I will definitely use HomeAdvisor in the future! I will recommend HomeAdvisor to family and friends.
Reviewed Dec. 1, 2018
The site is well organized, attractive and easy to use. It connected me immediately to one of the providers that they recommended -- called in minutes while I was still on the site, which kept me updated that it was contacting someone. Impressive!
Reviewed Dec. 1, 2018
HomeAdvisor does NOT post every review of companies they promote. I wrote a review of a Healthy Happy Homes which was never posted. I inquired why it was not posted and they stated they have the right to not post certain reviews. My review was very fair and listed only the facts. They stated it would not be posted, but they would watch for additional reviews of the company to decide if they would continue to keep them as part of their services they promote. I just want people who use HomeAdvisor to be aware that not all NEGATIVE reviews are posted by them, which makes me inclined to not use their services. This filtering does those who trust HomeAdvisor for their honesty a real disservice.
Hi Debra, We're sorry to hear you had this experience with a pro. We take your ability to rate and review our pros very seriously but we do require that work has been done and/or money has exchanged hands in order for the review to be public. Among other reasons for this, the most helpful feedback for homeowners when making a hiring decision is the ratings concerning actual work the company performed. If a homeowner submits a review about why they didn’t hire someone, it isn’t about their craftsmanship. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to further address any other questions or concerns you have about our ratings, please reach out to emailus@homeadvisor.com and a rep will follow up. –HASupport
Reviewed Dec. 1, 2018
After trying to do my OWN vetting of a contractor and eventually hiring them. We found we got severely burned by this person. Who can you trust? How do you find a professional that you know you can trust? I tried HomeAdvisor, took a chance and yes, they take 90% of the fear of finding a professional away... if you need anything done around the house, this is the place to go - period!
Reviewed Dec. 1, 2018
Very thorough. Our garbage disposal, hot water dispenser and dishwasher had stopped working. We thought we had found the correct circuit breaker. Tom and Jerry traced the electrical problem to another source and corrected it in a timely manner. All appliances are now working properly.
Reviewed Dec. 1, 2018
I had a new double wide garage door and opener installed, I found the best company thru HomeAdvisor! Very happy! The technician showed up on time, was very professional, courteous and knowledgeable. He really knew what he was doing and was also very neat. He took his time and did a really wonderful job. I'm very satisfied.
Reviewed Dec. 1, 2018
Happy with the speed and workmanship. The company removed and disposed my older heat pump and installed within 6 hours a brand new 4 ton split heat pump Trane. One new thermostat, great warranty parts 10 years and labor 3 years. They cosmetically repaired the access to the attic. I would recommend this company warmly.
Reviewed Nov. 30, 2018
Prompt matching with top quality company to make our repairs. Contractor was prompt, professional and did a good job explaining alternatives for fixing our repair issues. I would recommend HomeAdvisor and The Mud Studs to others interested in drywall repairs.
Reviewed Nov. 30, 2018
Our water heater was going and we needed to replace the electric water heater. We used HomeAdvisor to obtain plumbers in the area and get quotes for replacing the water heater. I would recommend friends to check with HomeAdvisor on any home project that they are planning to do.
Reviewed Nov. 30, 2018
Connie was very friendly, extremely efficient, most helpful, and quite knowledgeable. She explained the system, and recommended several "pros" and each responded with quotes quickly. She scheduled one pro to make a site survey and kept me posted on everything. She was a pleasure to work with.
Reviewed Nov. 30, 2018
After doing an internet search I emailed HomeAdvisor, was contacted within 10 minutes & connected to Andy’s trash removal. Andy was pleasant, gave me a price that I agreed to & I hired him. Andy was able to provide service on the day I wanted and they were on time. Positive experience!!
Reviewed Nov. 30, 2018
I signed up for this. $300 just to join. They send you so many leads, all of them cost you money. Zero of these leads turned into customers. I lost almost a thousand dollars in a month with these people. The leads are so bad they even give refunds for many of these leads. Our company cleans houses. There is no way to profit from a $50 job if it cost $20-$40 just to get the lead. These sales person on the phone will lie and say the leads are cheaper than they really are. Please just research HomeAdvisor scam in google and you will see millions of complaints. Really worried about the integrity of this website and the BBB. Somehow they don't see all the 1 star reviews. If HomeAdvisor was on eBay or Amazon they would have been permanently banned a long time ago. Run and don't look back people.
Reviewed Nov. 30, 2018
Needed plumber for bathroom sink leak. Late in afternoon, it took me 3 minutes on HomeAdvisor from start of request to getting connected to Plumbing Doctors representative. I was able to schedule appt for next morning. Highly recommend HomeAdvisor.com!! Also highly impressed with Plumbing Doctors.
Reviewed Nov. 30, 2018
I have used HomeAdvisor for a few projects now, and have had prompt service, and been satisfied with the quality of work performed. I would highly recommend Home Advisor to anyone looking for help with inside and outside of their home. It’s great to be able to find help in a very timely fashion.
Reviewed Nov. 29, 2018
The user interface was very easy to use. There is a lot of information out there and have the step process was easier and the provider (Drywall Repair) was very responsive. This tool must be great for companies as well which is good.
Reviewed Nov. 29, 2018
I paid a membership to this company: HomeAdvisor Pro. I notice that if you open a lid to see it, they charged you. I decided to call them and cancelled my membership, also I sent them an email. They keep sending email after cancellation and I open one email from them and immediately they charged $115.00 to my account. I called them again and asked them about charges after cancellation and they refused to refund my funds. Just be careful people.
Hi SMConstruction and Associates, Inc., Thank you for reaching out. We are always happy to address any account concerns that you may have. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 29, 2018
Needed gutter replaced on back section of house, all gutters cleaned out, and leaf guards installed. They came out promptly, gave me a recommendation on work needed and a quote. Came back when they said and finished work in a day and a half. Very pleased with work, professional attitude, and price.
Reviewed Nov. 29, 2018
I could not find anyone to pressure wash my home within the time needed. I entered my information into HomeAdvisor and within seconds, I had a match. The company called right away, did a fantastic job. I will use Home Advisor again.
Reviewed Nov. 29, 2018
I use HomeAdvisor frequently and I think they are a great service. Easy to use and generally it allows you to find a contractor very quickly. I have used to find service pros for septic systems and other related plumbing contractors. Will use again to search for contractors.
Reviewed Nov. 29, 2018
HomeAdvisor sales bids that were already closed out by other competitors so in other words they will sell you a bid that another contractor already won a bid closed out and collected on the job. When I called them out on this they said it was a technical error in their computer system which I believe is a lie. They also pulled $287 out of my checking account for annual renewal after I already closed and cancelled my subscription with them with verified confirmation number. I plan on taking them to court and suing them for taking money out of my account after I already closed my HomeAdvisor subscription due to the unethical bids they would sell multiple times after they were closed out. Be warned. Do not mess with HomeAdvisor. They are a crooked company. They just want your money and they charge you for all kinds of ridiculous things. Sincerely ** HomeAdvisor.
Reviewed Nov. 29, 2018
I used the site to locate information/pricing on getting our hot water heater replaced quickly. The site was quite simple to use and informative though at the conclusion of entering info, it said only one company was available but I subsequently received two additional calls; one of which I hired for the job. Satisfied but a bit of communication that was unexpected.
Reviewed Nov. 29, 2018
We have used HomeAdvisor twice and have been satisfied each time with the service providers we chose. We are feeling more confident using Home Advisor to identify Quality contractors and encourage you to keep vetting and reviewing vendors to maintain your standards.
Reviewed Nov. 29, 2018
The HomeAdvisor consultant answered the phone when I called the number listed for the plumber and was able to describe the issue to the company and have them on the phone within a couple of minutes. From the first call to the time of project completion was no more than 4 hours. Thank you!
Reviewed Nov. 29, 2018
Their network of providers are responsive and well vetted. Makes finding good providers a breeze for almost any home improvement project. Providers are more responsive and accountable when they know their customer experience is being measured by others and by HomeAdvisor.
Reviewed Nov. 28, 2018
Hakim ** is a very honest man, good at what he does. I like that about him. He is not a handyman. He will not take any other jobs even if you offer to him. For window repair or replacement he is the one.
Reviewed Nov. 28, 2018
Evaluation of performed work: Water pressure issue - The subject issue was solved in professional, effective and timely manner. However, the cost seemed a bit excessive for the complexity of the project. The technician was very knowledgeable, courteous, and kind. The workmanship was excellent. Would strongly recommend to others.
Reviewed Nov. 28, 2018
Started using HomeAdvisor for three large projects at my house. When I started They said I would get 50.00 after third project. I called after third one and they said they stopped that. I could not believe what I heard. After spending over 11000 dollars a big company like HomeAdvisor could not give me 50.00 when they charge 40% to companies that use them. I recommend that no one should use them.
Hi Robert, Thank you for reaching out. We apologize for any inconvenience you have encountered. We are still offering the reward program and we have forward your information to the proper department. If there is anything else we can assist you with please send your contact info to emailus@homeadvisor.com and we will reach out. _HASupport
Reviewed Nov. 28, 2018
They repaired 6 rusted wrought iron posts (14 yrs old) and sealed the bottom of the entire rear yard fence with 6" wide steel sheet along the bottom to keep rabbits from entering and eating my plants and chewing my rubber water lines (yes, I'm serious). They did this more than once, causing water to shoot straight up.
Reviewed Nov. 28, 2018
This company's services are really poor. ZERO quality control. As a contractor that relies on Home Advisor for leads, I watch them squeeze THOUSANDS of dollars out of our accounts every month. We provide painting services and we spend more on your "leads" than on paint! Something seems wrong with that. Home Advisor has monopolized the market, and what was once a great service, is now nothing more than a necessary evil, a means to an end. We're keeping an eye out on the class action case against Home Advisor.
Contractors BEWARE: Home Advisor claims to charge a low rate for each lead. We currently spend anywhere from $70-$120 per lead (without verifying that the info is correct or why they suddenly upped their pricing. I would hate to see their higher rates. Home Advisor claims to grant refunds for fake leads and wrong numbers. Denying refunds for characters like Jor Elle (superman's dad!) and other false leads is flat out fraud. When the leads are QUALITY leads, I love using Home Advisor.
Contractor Advice to Home Advisor: Stop ripping off the little guys, you are forcing many contractors to raise their rates just to break even. This hurts the customers you are supposed to be "helping". Please please please, work on your quality control or stop denying refunds for jobs we are not certified to take. Until there are regulations in place to ensure quality and regulations meant to protect businesses and our customers, we will continue to have a love hate relationship. (A LOT more hate than love sadly.)
Hi Lucas, We are sorry to hear this. We do our best to address any lead concerns and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to discuss what qualifies for a lead credit. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 28, 2018
I have used HomeAdvisor to recommend professionals for several projects -- painting, lawn care, power washing, cleaning services, foundation repair, etc. The professionals recommended have been great about giving free estimates and the professionals chosen to do the job have done a great job at a great price. Thank you.
Reviewed Nov. 28, 2018
HomeAdvisor had all the categories I needed and the referrals were excellent. I shall definitely use this as my source for future work. Shower enclosure, lift repair. Excellent communication and instant responses. Will happily refer both these companies and hire again.
Reviewed Nov. 28, 2018
HomeAdvisor was quick and easy. Found a good contractor within minutes and immediately got on the schedule. Was resolved the next day. I would definitely recommend to anyone looking for a contractor or service to utilize as a starting point.
Reviewed Nov. 28, 2018
Jay did a great job on our chairs. Would highly recommend him. The chairs are 50 years old, they now look brand new. Thanks Jay. Well done. We had some issues on my end about a pick up date, but Jay was able to stored my chairs until I was ready for them.
Reviewed Nov. 27, 2018
I found a company quickly on HomeAdvisor that I was extremely happy with. The cleaners I found were very professional and thorough. I would use them again definitely. This has been a very pleasant experience and I really appreciate being able to find companies this way. I would highly recommend the use of HomeAdvisor again.
Reviewed Nov. 27, 2018
Repair deck remove and replace deck posts and beams. Stucco posts and paint all repairs surfaces. Upgrade deck post bases and hold downs. Add bolts to deck ledger and tension bolts. Install new post flashings to prevent water damage forever.
Reviewed Nov. 27, 2018
Royal and his crew were really terrific. On time, efficient, careful and made sure everything was in its place including some rearranging. As furniture came in, I handed them sliders for the feet and they were patient with me and put them on everything as I requested. One snag which was front office, not the crew, was that some of my belongings were in storage (typical storage unit layout) which I told the front office multiple times. They sent a 26' truck which could not maneuver in the storage facility. Royal took care of it and came back the next day with a smaller truck for the items in storage. However, that cost me an extra day and an additional $980 (estimated). I recommend them just make sure that the front office really understands your move requirements so that they send the appropriate crew and equipment.
Reviewed Nov. 26, 2018
My co-worker has used HomeAdvisor before for other repairs and she never had any complains so I decided to use them as well for kitchen sink repair. Great choice, they found a company super fast with great service. I will use them again for sure!
Reviewed Nov. 26, 2018
Service provided by Home Advisor has been very useful. The referrals I have used have been great. I will definitely used them in the future. Living in another city and caring for my mother who lives in this building, it is nice to have a resource to call on for projects.
Reviewed Nov. 26, 2018
As a business owner the cost of HomeAdvisor is NOT positive! Every "lead email" whether it is something you're interested in or not is being charged to your business account. My experience has been Home Advisor has charged me inappropriately with leads, and have marked leads as if I had responded to prospective clients as though I were interested. I have a number of complaints with their "customer service" AND "paused leads" and they still sent me email leads which they charged me for. Finally I sent both an email and called Customer Service to discontinue ALL leads AND Close my account. It took me five days to get anyone to respond. They still owe me money they deducted from my business account without providing one positive customer lead. Beware business owner for what you're signing up for! NOT good.
Hi Robert, We're sorry to hear you've seen anything but success with your leads. While leads are not guaranteed, the lead type can be modified when logged in to your pro account. We are always happy to address any account concerns. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 26, 2018
I was impressed with the quick response to my inquiry in trying to find an experienced repairman who could do a wide variety of tasks. HomeAdvisor is a wonderful resource and I will certainly use them again if needed.
Reviewed Nov. 25, 2018
I have contracted several pros for different jobs (plumbing, carpet cleaning, awning, sprinklers, etc.) They have all been punctual, reasonably priced, professional and pleasant. I will continue to use Home Advisor for all my repair and install needs. The confidence of having references verified is reassuring.
Reviewed Nov. 24, 2018
So I paid 350$ to join them as a pro roofer and immediately got 2 leads which costed over $160$. NEITHER customer even so much as acknowledged the countless phone calls, texts, and emails I sent to them. ALSO- one request was for a SLATE roof from an address where the property would more than likely be less expensive than the SLATE roof cost. Also they denied given me a refund on my initiation fee because they claimed I didn’t do it within 72 hours. But you can’t request a refund on the leads until you’ve tried to reach the customers a number of days in a row which pushed me past the refund period.
If you are a contractor RUN the other direction, by the way I also use Thumbtack for leads and I speak to every customer (most within hours) and they are legit. Don’t pay for their services. They don’t screen their leads. They encouraged me to just hang in there and do another 8 leads. Meanwhile you spend $800 and get zero in return except for fast talking trying to convince you that YOUR SALES tactics need to be improved so you can land more work. I’ll be disputing ALL charges with my credit union. RUN AWAY.
Hi Brian, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 24, 2018
Very happy with Green Valley Carpet Cleaner referred to me through HomeAdvisor. He was professional, trustworthy, and flexible. David did a great job. I would have him back and will refer to my friends. I will use homeadvisor again to look for contractors in the future. This was my first time.
Reviewed Nov. 24, 2018
HomeAdvisor recommended an excellent company to paint our home. We were highly satisfied with the process and the outcome of the work. The bidding process was easy and all of the prospective companies were courteous and professional. We will be using HomeAdvisor in the future and will recommend it to our family and friends.
Reviewed Nov. 24, 2018
Wanted an estimate of price for my area. Got in touch with a pro very fast and they had a great price and hired that day and finish the project in one day, They contacted me with their info and we schedule a appointment very fast and were able to complete the project quickly.
Reviewed Nov. 24, 2018
HomeAdvisor listed many professional plumbers that could accomplish our project (Water Heater Replacement). We had excellent results with the first plumber contacted and at a reasonable price. The cost of the project was far less than had been estimated by "chain" hardware stores and was very efficiently accomplished.
Reviewed Nov. 23, 2018
Broken spring - Good customer service, was on time, finish fast, showed me his work and what he did. I was all around please. He also called me soon as I put request 2-3 min tops. He scheduled me the same day was about 30 min out got here on time or maybe a little sooner which was fine with me.
Reviewed Nov. 22, 2018
Jake was fantastic, went the extra mile, was there on time, worked quickly and championed to get a replacement unit same day and installed. Was really impressed with his friendly demeanor and taking ownership of the issue to get it fixed same day. Also no pushy sales tactics for additional services or hardware.
Reviewed Nov. 22, 2018
I had the bottom weather strip on my garage door replaced. The serviceman also adjusted the garage door and automatic door opener. I no longer see any daylight under the garage door. However until it rains, I will not be able to see how effective the repair was.
Reviewed Nov. 22, 2018
Tree Trimming and HVAC Service - Companies HomeAdvisor recommended contacted me right away. Satisfied overall with my experience. I recommend HA for finding good companies to perform specific jobs. Convenient way to find reliable service providers; I will use HA again for sure. Hope this helps others that need the service.
Reviewed Nov. 22, 2018
HomeAdvisor is great to reach out for any home projects or a small job. Will definitely recommend to everyone. One thing they could improve upon is to offer contractor options with "less than ** mile" range. I have used HomeAdvisor couple of times now with no issues.
Reviewed Nov. 21, 2018
Started out ok. Told me I needed 5 gal. of paint for 2 areas. Did not use even 2 gallons. Was told they would replace furnace registers with new ones but just spray painted my old vents. These people are not honest. Did a half way job. I'M sorry I will never use HomeAdvisor again. Made a hole in my carpet the size of a quarter. Never cleaned paint off rug or fireplace bricks. Beware of these people.
Hi Joan, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 21, 2018
I own a professional IT services company in Santa Rosa California. I was contacted by a salesperson from HomeAdvisor and was told that he had several companies in my area that were in need of service. He said that he would give me these leads once I had signed up for the service. I did sign up for the service and in 30 days I received two leads that were more than a hundred miles out of my area. I received a bill from HomeAdvisor for these leads even though I had denied them due to distance.
I contacted the salesperson that had signed me up and he wasn't concerned at all that he had not given me any valid leads and said that I did have to pay for the two leads even though they were out of my area. I contacted the supervisor to inform them of the issues and after several calls they did refund the fees. I then contacted them to cancel my membership on the grounds that the salesperson had lied to me. After another 30 days they did refund me half of it but refused to give me back any more money and then tried to send me to collections. I finally just paid to get them out of my life.
Hi David, We're sorry to hear you've seen anything but success with your leads. If there is anything else we can assist you with, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 21, 2018
Used HomeAdvisor to find a glass company that offered a replacement service. They found me one and they we great. They called me a few minutes later and asked what I needed and they came right over. The other glass companies were booked and this one came right over.
Reviewed Nov. 21, 2018
This is the 3rd time that I have used HomeAdvisor for searching for a professional organization to help with a home project. I have been very happy with all companies selected using their website. I will continue to use them for services going forward. Thank you!
Reviewed Nov. 21, 2018
My Venice, Fl. condo tested high for radon gas (22.1). I went to HomeAdvisor to find a radon mitigator. They listed 5 companies. 2 of the listed companies said there is no radon in Florida, the other 3 did nothing connected to radon gas. I could probably list myself as a radon mitigator and no one know that I was a retiree.
Hi Tony, We're sorry to hear you had this experience with pros. If you'd like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. You can also send your contact info to emailus@homeadvisor.com if you'd like to speak with a rep. –HASupport
Reviewed Nov. 21, 2018
I was having a difficult time hiring a residential electrician, and when the visiting sister stumbled upon a HomeAdvisor website, not really know what to expect as a first time user, to my surprise, a month long problem got fixed in 1 hr. Definitely, will recommend to a friend who is looking to have his house rewiring due to a house fire.
Reviewed Nov. 21, 2018
Shutter repair - We were told about this service and decided to give it a try. We were very pleased with results. We were very happy with the company, Oasis Shutters, that they recommended. Communication was excellent. We were able to choose our date and what was convenient for us.
Reviewed Nov. 20, 2018
Customer service rep was very helpful and courteous. Tree service we decided upon did an excellent job. Another good experience using HomeAdvisor to locate a pre-screened and well-reviewed service provider. We have used Home Advisor to find providers for power washing services, brick sealing, plumbing services, and gutter installation among other things and have been happy with the quality of the providers to whom we have been referred. We will definitely continue to use Home Advisor in the future.
Original Review: Nov. 20, 2018
I hired a contractor from HomeAdvisor to repair my fence. The contractor ended up being an unlicensed, convicted criminal that was on probation. He stole my deposit and never performed any work. He used a fraudulent name and it took nine months to find him. Once law enforcement found him, we found out that he was working under several company names on HomeAdvisor committing fraud in 3 different cities. HomeAdvisor is NOT a trusted source. They do not check for proper licensing or background checks. Their ads are misleading and they are enabling and facilitating criminals on their site.
Hi Lucy, Thanks for reaching out, we're sorry to hear you had this experience with a pro. If you haven’t done so already, you can submit a review for the pro you hired here: http://www.homeadvisor.com/write-a-review/. We absolutely take these situations very seriously and we have forward your information to the proper department so a rep can investigate this situation. If there is anything additional we can assist you with please feel free to contact us at emailus@homeadvisor.com. –HASupport
Reviewed Nov. 20, 2018
Yard clean up - I had a positive experience with Home Advisor. I was contacted by a professional in a timely manner. My advisor was professional and courteous. I would contact Home Advisor again if I ever need a home project. I also would recommend Home Advisor to family and friends.
Reviewed Nov. 20, 2018
HomeAdvisor found me three quality movers and the one I selected, Adams Moving and Hauling, did an excellent job. They also located a local hauler to remove old appliances on short notice so the move could go off without a hitch. Thank you...
Reviewed Nov. 19, 2018
Plumbing - I didn't know who to contact and I remembered the radio ad. Looked them up on line and shortly I had a list of techs with reviews, ready to do the work that same day. My job was an emergency and it was taken care of the same day and at a great price. Thank you, Home Advisor.
Reviewed Nov. 19, 2018
Very large stump and many roots coming out of the ground. It took less than two hrs to remove. The price was very good. The clean up was very good, no mess was left. Would recommend him to anyone. It's a no-brainer.
Reviewed Nov. 19, 2018
Replaced cracked bricks & mortar. Excellent job by Constructo. Omar gave a quote, matched the brick & completed the job quickly. Professional company & would recommend to anyone. Home Advisor’s suggestion for this company was excellent. I would rate them #1.
Reviewed Nov. 18, 2018
I had diagnosed the issue to a bad ECM on the blower. It would turn when commanded but would never speed up. So I went online and the first company suggested by HomeAdvisor and they were excellent and made the repair the first time for what I thought was a reasonable price.
Reviewed Nov. 18, 2018
Lawn clean up pros. Great references, call back to verify I had made contact with the pro I selected. I rely on Home Advisor for many services and have been pleased with all referrals. This company responded within minutes of the time I submitted the referral and came out for an estimate that afternoon. The work was performed the next day.
Reviewed Nov. 17, 2018
Landscaping that included the planting of eight mature trees, multiple grasses and ornamentals, rock and poly edging, and rock filled beds. I connected to a good provider of the services shortly after submitting the request, the work was done quickly, and I was pleased with the outcome.
Reviewed Nov. 17, 2018
Home Advisor found 3 options for me to call. Two responded quickly but the other did not respond to my call at all. I was pleased with the choice I made and would use your service again. The lady from Home Advisor was courteous and helpful.
Reviewed Nov. 17, 2018
I trust Home Advisor when it comes to finding quality professionals. When I have attempted to find electricians on my own, I have not been successful in finding reliable ones. Home Advisor gives me a list of top-notch professionals and the number one recommendation usually contacts me first. I highly recommend Home Advisor.
Reviewed Nov. 17, 2018
Home Sweet Renovations provided top-notch service -- they showed up on time, were efficient, did a good job, and cleaned up after themselves. The estimate was on target and the cost for the job was very fair. Pat and Ted are true professionals.
Reviewed Nov. 17, 2018
I've attempted to use HomeAdvisor several times in the past few months for a plumbing remodeling project, replacing a garage door, and installing a water heater. So far, they never seem to have anyone in my area although I am just outside of a large city.
Hi Martin, Thanks for reaching out, we would be happy to help you connect with a pro for your project. You can submit a service request on our website: http://www.homeadvisor.com/, or browse reviews for local pros here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 17, 2018
Precise 5 star rated recommendations, excellent source of all home project contractors in specific areas, and arrange contacts free of charge, I would highly recommend for all your home projects big or small, and follow-up, and reviews are second to none. HomeAdvisor will always be my online go to company to verify reputable contractors in any given area in confidence.
Reviewed Nov. 16, 2018
I scheduled an appointment with an excellent plumber. The plumber promptly responded to my emergency. The work was completed at a good price. I will only use HomeAdvisor for future home repairs and remodeling.
Reviewed Nov. 16, 2018
This company treats the clients very well, but not the business professionals who utilize their services. They have taken about $800 from our business account that they had no business with, and refuse to refund it. We have lied to and hung up on by management and are considering legal action. Please consider using another avenue such as Angie's List.
Hi Michelle, We're sorry to hear you've seen anything but success with your leads. We are always happy to discuss tactics to help you see the most success with your account and any concerns you have regarding the leads you have received. If you would like to speak with a rep please call Customer Care at 877-947-3639 or send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 16, 2018
This company was professional, timely and efficient. They kept the premises clean and presentable at all times. The men were well-mannered and pleasant to be with. I would definitely hire them again for another project and recommend those that ask who power washed and painted our house.
Reviewed Nov. 16, 2018
When I contacted HomeAdvisor for the first time, I wasn't aware of how their system worked. I didn't know that every company contacted had to pay a fee even if they were not chosen and that fee was passed on to the customer. So I was paying more for services than I normally would. Granted, I am paying for their experts in their fields but I would choose an alternate route next time. The company is run well and they are helpful and friendly to work with but I don't like their policies.
Reviewed Nov. 16, 2018
Some communication issues early on, and not sure how they came about. After connecting with vendor I ultimately chose to use, I got repeated calls from him, as it appeared that my ticket was still open. I assume I had something to do with that but couldn’t say for sure. All turned out right in the end.
Reviewed Nov. 16, 2018
Technician installed recessed lighting in my kitchen. He also installed new switches so that we could dim the lights. He did make several trips to the local Home Depot to purchase additional materials to complete the work. He arrived on time and completed the work within the time frame he said he would have it done. He cleaned up well after completing the work and said if we experience any problems to contact him. He left us a copy of the receipt and his business card.
Reviewed Nov. 15, 2018
Restretch carpeting that had been pulled up when it got wet. Communications were good. Cost was reasonable. Service was performed on time and well done. I would use HomeAdvisor again when I had work to be performed and I recommend them to others.
Reviewed Nov. 15, 2018
Somehow, the phone number that the contractor received from HomeAdvisor was quite different from my phone number. Thus, when the contractor tried to call me, he could not reach me. It would be better if HomeAdvisor did not act as the intermediary in setting up jobs. Give us your recommendations and let us contact the contractors directly to avoid these delays and confusions.
Reviewed Nov. 15, 2018
HomeAdvisor made finding the right company for my job quick and easy. I was contacted by companies within an hour after searching for them and found a good deal for my work. It was much better than if I went with previous companies. I will definitely use HomeAdvisor again for my future household needs.
Reviewed Nov. 15, 2018
HomeAdvisor is always prompt with suggestions of Pros to do the job I am needing done. So far I have been very satisfied with the Pros I have chosen to use. The Pros are always in fairly close proximity to my home so it doesn't take too long for them to come by.
Reviewed Nov. 15, 2018
I had an emergency plumbing issue. I found the HomeAdvisor site easy to use. I used one of their listed plumbers and was well pleased with the work. HomeAdvisor called to make sure I'd found a plumber, and then to make sure I was satisfied with the work. HomeAdvisor will be my 'go to' company when I need any home services. I am confident they are reliable in their referrals and have we been happy with their services on the two occasions we've used them.
Reviewed Nov. 15, 2018
Window Cleaning - Received a response within a few hours. Got a great contractor to do the work. Have used HomeAdvisor for several projects... all successful. Every contractor hired performed to expectations. Have recommended HomeAdvisor to many friends. Excellent source for all kinds of home projects.
Reviewed Nov. 15, 2018
MG Flooring was certainly 5 stars! Highly recommended. Mr. ** was very professional, knew his trade very well, as well as, how to use and mix stain colors. The job was very clean, left the room perfectly and the rest of the home was not at all affected by the sanding.
Reviewed Nov. 14, 2018
HomeAdvisor has offered invaluable help in location trusted professionals to repair and/or replace damaged items to my home after a major hailstorm. In this case they offered recommendations for replacement windows and skylights. We have used HomeAdvisor for locating home repair and/or installation projects and always appreciated a rated guide to professional service.
Reviewed Nov. 14, 2018
We got referrals through Angie's List/HomeAdvisor of contractors to do a bathroom addition. The contractor we hired had 4+ star ratings and reviews on HomeAdvisor. Well into the project, which was problematic because of multiple workmanship defects, we learned that the company had dissolved 4 months prior to contracting with us and, therefore, their license was invalid. The contractor never disclosed this fact to us. We also learned that the crew working on our project were unlicensed and that there was no licensed professional supervising them. When I tried to post a review on HomeAdvisor, with the hope that others would not be victim to this scam, HomeAdvisor would not post my review because their policy is not to post any reviews that refer to illegal activity. I would not trust HomeAdvisor's screening of contractors, or the ratings and reviews posted.
Hi Nancy, We apologize for any inconvenience and appreciate you bringing this to our attention. We’re happy to investigate into this matter further and your information has been forwarded to the department that handles reviews. If there is anything else, we can do to assist you please feel free to reach out to emailus@homeadvisor.com and a rep will reach out. -HASupport
Reviewed Nov. 14, 2018
We are very pleased with the fast reply to hire someone. We had a company resurface our pool and they did not tell us what do after pool was finished. Gary fixed the problem today and that will be ongoing until he finishes with it. Very impressed using Home Advisor and we were able to hire right on the spot and will have him for our pool maintenance person.
Reviewed Nov. 14, 2018
I got my list of contractors and before I could even get a message off to the first one on the list he called! Two days later all my work was done. 100 times easier than I expected. I have already recommended the site to three friends!
Reviewed Nov. 14, 2018
HomeAdvisor is a pretty worthless resource for consumers - except maybe to read what others say about project professionals they have used. And you can find those in lots of other places too. The "matching" is rather poor. They totally dropped one of my projects from my account, which caused me to fall short of the $50 reward. When I raised the concern, they said they stopped the reward program.
When I said all three projects were in place before the stoppage they said I should have complained before the stoppage. When I asked if they notified me of the rewards program stoppage, they said they posted it on the website. Really? So I'm supposed to monitor their website for customer messages?!? How about sending out a quick mass email? Would that really be so hard? No - but it might have prompted additional rewards payouts that they can now avoid. Convenient.
Hi Steven, Thank you for reaching out. We apologize for any inconvenience you have encountered. We are still offering the reward program and we have forward your information to the proper department. If there is anything else we can assist you with please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 14, 2018
Furnace repair - HomeAdvisor led me to a great HVAC company! The tech we had from Living Comfort was great. HomeAdvisor was simple to use and I received a reply from Living Comfort HVAC very quickly. I like having the email option of receiving an email response.
Original Review: Nov. 14, 2018
I would have wholeheartedly told everyone who owns a business and needs leads to use HomeAdvisor two years ago. But, unfortunately, they have lost what matters most and care more about making money than they do in actually giving good leads. Out of the last 100 leads, I have received I called 100% of them and 90% of them within the first 3 minutes of getting the lead. I only won a handful of jobs, but when I won a job other companies who were bitter to losing gave the client a bid that was unreasonable so I would then lose the job due to not wanting to take a job for such an unreasonable amount or would have to take the job and make almost nothing on it. Then there are the other leads... No one would answer after multiple phone calls, emails, messages on HomeAdvisor, etc. So I would reach out to HomeAdvisor and let them know it was a bad lead -- they would respond, "Tough luck."
Outside of that, there were leads that I would call and the phone would be disconnected or the person on the other end would let me know that I had the wrong number; I would report these leads to HomeAdvisor and they would say, "Tough luck." It's truly sad as they were once such a great company with a reputation for taking care of their clients. Now they are a money mongering monster of a company that couldn't care less if their clients went out of business since they have so many other companies they can screw over. If you value your company and those who you service then please have nothing to do with HomeAdvisor.
Hi Morgan, We are sorry to hear this. We do our best to provide you with resources to help you sell your business. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 14, 2018
I had a great experience with Home Advisor. I was immediately contacted by several companies after entering my query on the site and was able to select a Company to replace my roof. As I stated in my review on the site, I was very pleased with the work done by FairClaims Roofing and Construction, my selected contractor. I would recommend using the site for others.
Reviewed Nov. 14, 2018
Window replacement and installation. We liked the fact that the professionals were recommended by customers that actually have used them. The reviews helped in making the decision. The work was done to our exact specification. They were professional, used quality material, good pricing and exceeded our expectation.
Reviewed Nov. 14, 2018
I had not used HomeAdvisor previously. I was impressed with the user-friendly online access, responsiveness and entire experience with the plumber that came to our home and provided the services that we needed on an urgent basis in a professional, efficient and comprehensive manner. I will use HomeAdvisor again.
Reviewed Nov. 14, 2018
I had carpet installed. The quality, service and price were excellent. The contractor called immediately, came out to provide an estimate and was able to complete the job in a few hours a few days later. I am very satisfied with the project. Thank you HomeAdvisor.
Reviewed Nov. 14, 2018
I needed a new roof for my home and HomeAdvisor recommended 2 local roofing contractors. One called me the 1st day and we set an appointment. He did not show up so I called him that afternoon and he said he was up on a roof and meant to call me but forgot. He said he would call back after he finished up on the roof. He never called back. Needless to say I didn't call him either. The 2nd contractor never called at all. A friend recommended a roofer and he did a great job for me. Too bad HomeAdvisor didn't.
Hi Bill, We're sorry to hear you haven't gotten a call back yet. We encourage our pros to return calls as quickly as possible. If you prefer you can always browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Nov. 13, 2018
As a professional I must say my experience with HomeAdvisor has not been very pleasant. The most frustrating part is that the leads on my account were supposed to be turned off, then I had to contact HomeAdvisor multiple times to credit my account for bogus leads. "Bogus" I mean leads for services not in my area or for services I do not provide. I was charged just because they decided to send a so called lead just because someone is surfing the web and ask a question about a service. It does not appear these leads are screened. The charge for the lead is completely at their discretion no matter if the lead get the professional services or not.
I have talked with other colleagues which have used HomeAdvisor and we all have the same sentiments about this service. I think HomeAdvisor should look at way to charge for leads that are valid. Also no refund for the $287 upfront charge for the listing which I cancelled within 12 days. I really felt uneasy about HomeAdvisor and didn't want to sign up with this service initially but the sales rep was very persistent and reassuring (mostly annoying) so I signed up with reservations.
This was totally My Fault! My company has been in business for more than 30 yrs and we get an abundant amount of good work weekly so I do not have time to follow up with the BS HomeAdvisor is selling. If this company is really concerned about the consumer their service should offer some sort guarantee to the professionals they are recruiting to be placed on their site. I do not recommend HomeAdvisor to Professionals or consumers. Thank You.
Hi Bonham, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to and we will reach out. -HASupport
Reviewed Nov. 13, 2018
Home Advisor helped us to quickly find a qualified repair company for a weekend water leak into our kitchen cabinets. The timely repairs to a leaking water pipe helped minimize water damage to the wooden cabinets. Thank you to all.
Reviewed Nov. 13, 2018
Utilized Home Advisor to search for a qualified, licensed electrician. Of the two listed for my area, both companies got in touch with me. I'm very pleased with the work I had done by the company I hired and plan on using them again.
Reviewed Nov. 13, 2018
Twice in the last week the company has called claiming that they are returning a phone call from "the business owner." As I am the one who would make such a call, I know that this is untrue. They couldn't tell me anything about the alleged message, just that they "got the number" off the message. Couldn't even say if it was a male or a female. I don't trust this company and will not have my company affiliated with people who lie.
Reviewed Nov. 13, 2018
After putting in my request for a pro to replace grout & recaulk a bathroom shower, it was only a short time later I got a response from Groutsmith. My husband & I trust the companies you refer & that's a great relief. That's why we've used numerous pros you list. Also, like the follow-up calls you make to ensure that we've been contacted & that our reviews are from us.
Reviewed Nov. 13, 2018
Replace toilet - He did a great professional job!!! He was prompt, neat, and clean and picked up everything and disposed of the old one. Came back right away after going for parts. I would definitely recommend him to neighbors and friends alike. He also gave us good advice.
Reviewed Nov. 13, 2018
Lined up several contractors for various home repairs. All arrived when stated, excellent work done. Ranged from tree trimming to roofing to plumbing to electrical work. Plumbing work was especially excellent; leak repair included replacement of valve for irrigation supply line. Old PVC piping dogleg replaced with elegant plumbing solution that minimizes piping exposed to elements.
Reviewed Nov. 13, 2018
Have used H.A. for roof repair, siding, fencing and tree service lately. Have used them before in another state for extensive remodeling of an older house. Fair estimates on all. Completely happy and will continue to use HA and will recommend.
Reviewed Nov. 13, 2018
We needed same day service on a holiday. HomeAdvisor connected me to a vendor right away who gave a great price and was very professional and also provided the same day service without increased cost for a holiday. Very fast and helpful. I would use HomeAdvisor again and recommend to a friend.
Reviewed Nov. 13, 2018
Easier than going through the yellow pages or asking a friend of a friend without previous experience, to recommend for a project of this size. I got 2 referrals: Senor Fix It and Sears. A Sears rep came out and pretty much acted like it wasn't what he wanted to do. Don't know if he was the actual guy going to do the work, but he was in and out in less than 5 minutes. Frank, Senor Fix It, was much more friendly and listened to what I wanted done.
Reviewed Nov. 12, 2018
HomeAdvisor responded to me within minutes of getting my request. The companies they recommended were quick to contact me to set up estimate appointments with me, and they showed up on time. HomeAdvisor check to make sure the companies they recommended were to my satisfaction. They also wanted to know if I would recommend the company I chose to complete the job. I would use HomeAdvisor for all future needs.
Reviewed Nov. 12, 2018
Love this site and will use over and over again. Always swift to respond and each time we have used your people, all have been reasonably priced, and extremely professional. Would and will recommend HomeAdvisor to anyone they are that good!!!
Reviewed Nov. 12, 2018
Will most certainly use this site again very pleased with the plumbing company and the choices given me. All companies called and set up appointment right away. The follow up by the site was excellent and very through. Highly recommend the site for all work. At 73 and not tech savvy pictures not possible but trust me the work was done neatly and quickly.
Reviewed Nov. 12, 2018
Home HVAC - Heat and fan was inop. Found due to improper periodic maintenance we were overheating the furnace causing it to shut itself down. I went on HomeAdvisor and completed the request online. Within 60 seconds I had a call from a qualified business ready to send a tech to my location.
Reviewed Nov. 12, 2018
I was expecting to just have air ducts cleaned and sanitized, but when they started cleaning, they found mold on some of the vents. I had to have Milicide sprayed thru the system after the cleaning to kill mold, a soot sealer, and then a fogging sprayed thru the system to kill all spores in the house.
Reviewed Nov. 12, 2018
I usually have a difficult time finding companies willing to do small jobs, but April's Gardens took the time to come and see the job, gave me an estimate. Once I decided to hire them, they follow through with the dates we had decided to do and complete the work. Nothing better than working with serious professionals that know how to complete good quality work within the time initially promised.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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