HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
- Convenient app
- Free to use
- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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Reviewed Nov. 28, 2018
They repaired 6 rusted wrought iron posts (14 yrs old) and sealed the bottom of the entire rear yard fence with 6" wide steel sheet along the bottom to keep rabbits from entering and eating my plants and chewing my rubber water lines (yes, I'm serious). They did this more than once, causing water to shoot straight up.
Reviewed Nov. 28, 2018
This company's services are really poor. ZERO quality control. As a contractor that relies on Home Advisor for leads, I watch them squeeze THOUSANDS of dollars out of our accounts every month. We provide painting services and we spend more on your "leads" than on paint! Something seems wrong with that. Home Advisor has monopolized the market, and what was once a great service, is now nothing more than a necessary evil, a means to an end. We're keeping an eye out on the class action case against Home Advisor.
Contractors BEWARE: Home Advisor claims to charge a low rate for each lead. We currently spend anywhere from $70-$120 per lead (without verifying that the info is correct or why they suddenly upped their pricing. I would hate to see their higher rates. Home Advisor claims to grant refunds for fake leads and wrong numbers. Denying refunds for characters like Jor Elle (superman's dad!) and other false leads is flat out fraud. When the leads are QUALITY leads, I love using Home Advisor.
Contractor Advice to Home Advisor: Stop ripping off the little guys, you are forcing many contractors to raise their rates just to break even. This hurts the customers you are supposed to be "helping". Please please please, work on your quality control or stop denying refunds for jobs we are not certified to take. Until there are regulations in place to ensure quality and regulations meant to protect businesses and our customers, we will continue to have a love hate relationship. (A LOT more hate than love sadly.)
Hi Lucas, We are sorry to hear this. We do our best to address any lead concerns and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to discuss what qualifies for a lead credit. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 28, 2018
I have used HomeAdvisor to recommend professionals for several projects -- painting, lawn care, power washing, cleaning services, foundation repair, etc. The professionals recommended have been great about giving free estimates and the professionals chosen to do the job have done a great job at a great price. Thank you.
Reviewed Nov. 28, 2018
HomeAdvisor had all the categories I needed and the referrals were excellent. I shall definitely use this as my source for future work. Shower enclosure, lift repair. Excellent communication and instant responses. Will happily refer both these companies and hire again.
Reviewed Nov. 28, 2018
HomeAdvisor was quick and easy. Found a good contractor within minutes and immediately got on the schedule. Was resolved the next day. I would definitely recommend to anyone looking for a contractor or service to utilize as a starting point.
Reviewed Nov. 28, 2018
Jay did a great job on our chairs. Would highly recommend him. The chairs are 50 years old, they now look brand new. Thanks Jay. Well done. We had some issues on my end about a pick up date, but Jay was able to stored my chairs until I was ready for them.
Reviewed Nov. 27, 2018
I found a company quickly on HomeAdvisor that I was extremely happy with. The cleaners I found were very professional and thorough. I would use them again definitely. This has been a very pleasant experience and I really appreciate being able to find companies this way. I would highly recommend the use of HomeAdvisor again.
Reviewed Nov. 27, 2018
Repair deck remove and replace deck posts and beams. Stucco posts and paint all repairs surfaces. Upgrade deck post bases and hold downs. Add bolts to deck ledger and tension bolts. Install new post flashings to prevent water damage forever.
Reviewed Nov. 27, 2018
Royal and his crew were really terrific. On time, efficient, careful and made sure everything was in its place including some rearranging. As furniture came in, I handed them sliders for the feet and they were patient with me and put them on everything as I requested. One snag which was front office, not the crew, was that some of my belongings were in storage (typical storage unit layout) which I told the front office multiple times. They sent a 26' truck which could not maneuver in the storage facility. Royal took care of it and came back the next day with a smaller truck for the items in storage. However, that cost me an extra day and an additional $980 (estimated). I recommend them just make sure that the front office really understands your move requirements so that they send the appropriate crew and equipment.
Reviewed Nov. 26, 2018
My co-worker has used HomeAdvisor before for other repairs and she never had any complains so I decided to use them as well for kitchen sink repair. Great choice, they found a company super fast with great service. I will use them again for sure!
Reviewed Nov. 26, 2018
Service provided by Home Advisor has been very useful. The referrals I have used have been great. I will definitely used them in the future. Living in another city and caring for my mother who lives in this building, it is nice to have a resource to call on for projects.
Reviewed Nov. 26, 2018
As a business owner the cost of HomeAdvisor is NOT positive! Every "lead email" whether it is something you're interested in or not is being charged to your business account. My experience has been Home Advisor has charged me inappropriately with leads, and have marked leads as if I had responded to prospective clients as though I were interested. I have a number of complaints with their "customer service" AND "paused leads" and they still sent me email leads which they charged me for. Finally I sent both an email and called Customer Service to discontinue ALL leads AND Close my account. It took me five days to get anyone to respond. They still owe me money they deducted from my business account without providing one positive customer lead. Beware business owner for what you're signing up for! NOT good.
Hi Robert, We're sorry to hear you've seen anything but success with your leads. While leads are not guaranteed, the lead type can be modified when logged in to your pro account. We are always happy to address any account concerns. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 26, 2018
I was impressed with the quick response to my inquiry in trying to find an experienced repairman who could do a wide variety of tasks. HomeAdvisor is a wonderful resource and I will certainly use them again if needed.
Reviewed Nov. 25, 2018
I have contracted several pros for different jobs (plumbing, carpet cleaning, awning, sprinklers, etc.) They have all been punctual, reasonably priced, professional and pleasant. I will continue to use Home Advisor for all my repair and install needs. The confidence of having references verified is reassuring.
Reviewed Nov. 24, 2018
So I paid 350$ to join them as a pro roofer and immediately got 2 leads which costed over $160$. NEITHER customer even so much as acknowledged the countless phone calls, texts, and emails I sent to them. ALSO- one request was for a SLATE roof from an address where the property would more than likely be less expensive than the SLATE roof cost. Also they denied given me a refund on my initiation fee because they claimed I didn’t do it within 72 hours. But you can’t request a refund on the leads until you’ve tried to reach the customers a number of days in a row which pushed me past the refund period.
If you are a contractor RUN the other direction, by the way I also use Thumbtack for leads and I speak to every customer (most within hours) and they are legit. Don’t pay for their services. They don’t screen their leads. They encouraged me to just hang in there and do another 8 leads. Meanwhile you spend $800 and get zero in return except for fast talking trying to convince you that YOUR SALES tactics need to be improved so you can land more work. I’ll be disputing ALL charges with my credit union. RUN AWAY.
Hi Brian, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 24, 2018
Very happy with Green Valley Carpet Cleaner referred to me through HomeAdvisor. He was professional, trustworthy, and flexible. David did a great job. I would have him back and will refer to my friends. I will use homeadvisor again to look for contractors in the future. This was my first time.
Reviewed Nov. 24, 2018
HomeAdvisor recommended an excellent company to paint our home. We were highly satisfied with the process and the outcome of the work. The bidding process was easy and all of the prospective companies were courteous and professional. We will be using HomeAdvisor in the future and will recommend it to our family and friends.
Reviewed Nov. 24, 2018
Wanted an estimate of price for my area. Got in touch with a pro very fast and they had a great price and hired that day and finish the project in one day, They contacted me with their info and we schedule a appointment very fast and were able to complete the project quickly.
Reviewed Nov. 24, 2018
HomeAdvisor listed many professional plumbers that could accomplish our project (Water Heater Replacement). We had excellent results with the first plumber contacted and at a reasonable price. The cost of the project was far less than had been estimated by "chain" hardware stores and was very efficiently accomplished.
Reviewed Nov. 23, 2018
Broken spring - Good customer service, was on time, finish fast, showed me his work and what he did. I was all around please. He also called me soon as I put request 2-3 min tops. He scheduled me the same day was about 30 min out got here on time or maybe a little sooner which was fine with me.
Reviewed Nov. 22, 2018
Jake was fantastic, went the extra mile, was there on time, worked quickly and championed to get a replacement unit same day and installed. Was really impressed with his friendly demeanor and taking ownership of the issue to get it fixed same day. Also no pushy sales tactics for additional services or hardware.
Reviewed Nov. 22, 2018
I had the bottom weather strip on my garage door replaced. The serviceman also adjusted the garage door and automatic door opener. I no longer see any daylight under the garage door. However until it rains, I will not be able to see how effective the repair was.
Reviewed Nov. 22, 2018
Tree Trimming and HVAC Service - Companies HomeAdvisor recommended contacted me right away. Satisfied overall with my experience. I recommend HA for finding good companies to perform specific jobs. Convenient way to find reliable service providers; I will use HA again for sure. Hope this helps others that need the service.
Reviewed Nov. 22, 2018
HomeAdvisor is great to reach out for any home projects or a small job. Will definitely recommend to everyone. One thing they could improve upon is to offer contractor options with "less than ** mile" range. I have used HomeAdvisor couple of times now with no issues.
Reviewed Nov. 21, 2018
Started out ok. Told me I needed 5 gal. of paint for 2 areas. Did not use even 2 gallons. Was told they would replace furnace registers with new ones but just spray painted my old vents. These people are not honest. Did a half way job. I'M sorry I will never use HomeAdvisor again. Made a hole in my carpet the size of a quarter. Never cleaned paint off rug or fireplace bricks. Beware of these people.
Hi Joan, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 21, 2018
I own a professional IT services company in Santa Rosa California. I was contacted by a salesperson from HomeAdvisor and was told that he had several companies in my area that were in need of service. He said that he would give me these leads once I had signed up for the service. I did sign up for the service and in 30 days I received two leads that were more than a hundred miles out of my area. I received a bill from HomeAdvisor for these leads even though I had denied them due to distance.
I contacted the salesperson that had signed me up and he wasn't concerned at all that he had not given me any valid leads and said that I did have to pay for the two leads even though they were out of my area. I contacted the supervisor to inform them of the issues and after several calls they did refund the fees. I then contacted them to cancel my membership on the grounds that the salesperson had lied to me. After another 30 days they did refund me half of it but refused to give me back any more money and then tried to send me to collections. I finally just paid to get them out of my life.
Hi David, We're sorry to hear you've seen anything but success with your leads. If there is anything else we can assist you with, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 21, 2018
Used HomeAdvisor to find a glass company that offered a replacement service. They found me one and they we great. They called me a few minutes later and asked what I needed and they came right over. The other glass companies were booked and this one came right over.
Reviewed Nov. 21, 2018
This is the 3rd time that I have used HomeAdvisor for searching for a professional organization to help with a home project. I have been very happy with all companies selected using their website. I will continue to use them for services going forward. Thank you!
Reviewed Nov. 21, 2018
My Venice, Fl. condo tested high for radon gas (22.1). I went to HomeAdvisor to find a radon mitigator. They listed 5 companies. 2 of the listed companies said there is no radon in Florida, the other 3 did nothing connected to radon gas. I could probably list myself as a radon mitigator and no one know that I was a retiree.
Hi Tony, We're sorry to hear you had this experience with pros. If you'd like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. You can also send your contact info to emailus@homeadvisor.com if you'd like to speak with a rep. –HASupport
Reviewed Nov. 21, 2018
I was having a difficult time hiring a residential electrician, and when the visiting sister stumbled upon a HomeAdvisor website, not really know what to expect as a first time user, to my surprise, a month long problem got fixed in 1 hr. Definitely, will recommend to a friend who is looking to have his house rewiring due to a house fire.
Reviewed Nov. 21, 2018
Shutter repair - We were told about this service and decided to give it a try. We were very pleased with results. We were very happy with the company, Oasis Shutters, that they recommended. Communication was excellent. We were able to choose our date and what was convenient for us.
Reviewed Nov. 20, 2018
Customer service rep was very helpful and courteous. Tree service we decided upon did an excellent job. Another good experience using HomeAdvisor to locate a pre-screened and well-reviewed service provider. We have used Home Advisor to find providers for power washing services, brick sealing, plumbing services, and gutter installation among other things and have been happy with the quality of the providers to whom we have been referred. We will definitely continue to use Home Advisor in the future.
Original Review: Nov. 20, 2018
I hired a contractor from HomeAdvisor to repair my fence. The contractor ended up being an unlicensed, convicted criminal that was on probation. He stole my deposit and never performed any work. He used a fraudulent name and it took nine months to find him. Once law enforcement found him, we found out that he was working under several company names on HomeAdvisor committing fraud in 3 different cities. HomeAdvisor is NOT a trusted source. They do not check for proper licensing or background checks. Their ads are misleading and they are enabling and facilitating criminals on their site.
Hi Lucy, Thanks for reaching out, we're sorry to hear you had this experience with a pro. If you haven’t done so already, you can submit a review for the pro you hired here: http://www.homeadvisor.com/write-a-review/. We absolutely take these situations very seriously and we have forward your information to the proper department so a rep can investigate this situation. If there is anything additional we can assist you with please feel free to contact us at emailus@homeadvisor.com. –HASupport
Reviewed Nov. 20, 2018
Yard clean up - I had a positive experience with Home Advisor. I was contacted by a professional in a timely manner. My advisor was professional and courteous. I would contact Home Advisor again if I ever need a home project. I also would recommend Home Advisor to family and friends.
Reviewed Nov. 20, 2018
HomeAdvisor found me three quality movers and the one I selected, Adams Moving and Hauling, did an excellent job. They also located a local hauler to remove old appliances on short notice so the move could go off without a hitch. Thank you...
Reviewed Nov. 19, 2018
Plumbing - I didn't know who to contact and I remembered the radio ad. Looked them up on line and shortly I had a list of techs with reviews, ready to do the work that same day. My job was an emergency and it was taken care of the same day and at a great price. Thank you, Home Advisor.
Reviewed Nov. 19, 2018
Very large stump and many roots coming out of the ground. It took less than two hrs to remove. The price was very good. The clean up was very good, no mess was left. Would recommend him to anyone. It's a no-brainer.
Reviewed Nov. 19, 2018
Replaced cracked bricks & mortar. Excellent job by Constructo. Omar gave a quote, matched the brick & completed the job quickly. Professional company & would recommend to anyone. Home Advisor’s suggestion for this company was excellent. I would rate them #1.
Reviewed Nov. 18, 2018
I had diagnosed the issue to a bad ECM on the blower. It would turn when commanded but would never speed up. So I went online and the first company suggested by HomeAdvisor and they were excellent and made the repair the first time for what I thought was a reasonable price.
Reviewed Nov. 18, 2018
Lawn clean up pros. Great references, call back to verify I had made contact with the pro I selected. I rely on Home Advisor for many services and have been pleased with all referrals. This company responded within minutes of the time I submitted the referral and came out for an estimate that afternoon. The work was performed the next day.
Reviewed Nov. 17, 2018
Landscaping that included the planting of eight mature trees, multiple grasses and ornamentals, rock and poly edging, and rock filled beds. I connected to a good provider of the services shortly after submitting the request, the work was done quickly, and I was pleased with the outcome.
Reviewed Nov. 17, 2018
Home Advisor found 3 options for me to call. Two responded quickly but the other did not respond to my call at all. I was pleased with the choice I made and would use your service again. The lady from Home Advisor was courteous and helpful.
Reviewed Nov. 17, 2018
I trust Home Advisor when it comes to finding quality professionals. When I have attempted to find electricians on my own, I have not been successful in finding reliable ones. Home Advisor gives me a list of top-notch professionals and the number one recommendation usually contacts me first. I highly recommend Home Advisor.
Reviewed Nov. 17, 2018
Home Sweet Renovations provided top-notch service -- they showed up on time, were efficient, did a good job, and cleaned up after themselves. The estimate was on target and the cost for the job was very fair. Pat and Ted are true professionals.
Reviewed Nov. 17, 2018
I've attempted to use HomeAdvisor several times in the past few months for a plumbing remodeling project, replacing a garage door, and installing a water heater. So far, they never seem to have anyone in my area although I am just outside of a large city.
Hi Martin, Thanks for reaching out, we would be happy to help you connect with a pro for your project. You can submit a service request on our website: http://www.homeadvisor.com/, or browse reviews for local pros here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 17, 2018
Precise 5 star rated recommendations, excellent source of all home project contractors in specific areas, and arrange contacts free of charge, I would highly recommend for all your home projects big or small, and follow-up, and reviews are second to none. HomeAdvisor will always be my online go to company to verify reputable contractors in any given area in confidence.
Reviewed Nov. 16, 2018
I scheduled an appointment with an excellent plumber. The plumber promptly responded to my emergency. The work was completed at a good price. I will only use HomeAdvisor for future home repairs and remodeling.
Reviewed Nov. 16, 2018
This company treats the clients very well, but not the business professionals who utilize their services. They have taken about $800 from our business account that they had no business with, and refuse to refund it. We have lied to and hung up on by management and are considering legal action. Please consider using another avenue such as Angie's List.
Hi Michelle, We're sorry to hear you've seen anything but success with your leads. We are always happy to discuss tactics to help you see the most success with your account and any concerns you have regarding the leads you have received. If you would like to speak with a rep please call Customer Care at 877-947-3639 or send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 16, 2018
This company was professional, timely and efficient. They kept the premises clean and presentable at all times. The men were well-mannered and pleasant to be with. I would definitely hire them again for another project and recommend those that ask who power washed and painted our house.
Reviewed Nov. 16, 2018
When I contacted HomeAdvisor for the first time, I wasn't aware of how their system worked. I didn't know that every company contacted had to pay a fee even if they were not chosen and that fee was passed on to the customer. So I was paying more for services than I normally would. Granted, I am paying for their experts in their fields but I would choose an alternate route next time. The company is run well and they are helpful and friendly to work with but I don't like their policies.
Reviewed Nov. 16, 2018
Some communication issues early on, and not sure how they came about. After connecting with vendor I ultimately chose to use, I got repeated calls from him, as it appeared that my ticket was still open. I assume I had something to do with that but couldn’t say for sure. All turned out right in the end.
Reviewed Nov. 16, 2018
Technician installed recessed lighting in my kitchen. He also installed new switches so that we could dim the lights. He did make several trips to the local Home Depot to purchase additional materials to complete the work. He arrived on time and completed the work within the time frame he said he would have it done. He cleaned up well after completing the work and said if we experience any problems to contact him. He left us a copy of the receipt and his business card.
Reviewed Nov. 15, 2018
Restretch carpeting that had been pulled up when it got wet. Communications were good. Cost was reasonable. Service was performed on time and well done. I would use HomeAdvisor again when I had work to be performed and I recommend them to others.
Reviewed Nov. 15, 2018
Somehow, the phone number that the contractor received from HomeAdvisor was quite different from my phone number. Thus, when the contractor tried to call me, he could not reach me. It would be better if HomeAdvisor did not act as the intermediary in setting up jobs. Give us your recommendations and let us contact the contractors directly to avoid these delays and confusions.
Reviewed Nov. 15, 2018
HomeAdvisor made finding the right company for my job quick and easy. I was contacted by companies within an hour after searching for them and found a good deal for my work. It was much better than if I went with previous companies. I will definitely use HomeAdvisor again for my future household needs.
Reviewed Nov. 15, 2018
HomeAdvisor is always prompt with suggestions of Pros to do the job I am needing done. So far I have been very satisfied with the Pros I have chosen to use. The Pros are always in fairly close proximity to my home so it doesn't take too long for them to come by.
Reviewed Nov. 15, 2018
I had an emergency plumbing issue. I found the HomeAdvisor site easy to use. I used one of their listed plumbers and was well pleased with the work. HomeAdvisor called to make sure I'd found a plumber, and then to make sure I was satisfied with the work. HomeAdvisor will be my 'go to' company when I need any home services. I am confident they are reliable in their referrals and have we been happy with their services on the two occasions we've used them.
Reviewed Nov. 15, 2018
Window Cleaning - Received a response within a few hours. Got a great contractor to do the work. Have used HomeAdvisor for several projects... all successful. Every contractor hired performed to expectations. Have recommended HomeAdvisor to many friends. Excellent source for all kinds of home projects.
Reviewed Nov. 15, 2018
MG Flooring was certainly 5 stars! Highly recommended. Mr. ** was very professional, knew his trade very well, as well as, how to use and mix stain colors. The job was very clean, left the room perfectly and the rest of the home was not at all affected by the sanding.
Reviewed Nov. 14, 2018
HomeAdvisor has offered invaluable help in location trusted professionals to repair and/or replace damaged items to my home after a major hailstorm. In this case they offered recommendations for replacement windows and skylights. We have used HomeAdvisor for locating home repair and/or installation projects and always appreciated a rated guide to professional service.
Reviewed Nov. 14, 2018
We got referrals through Angie's List/HomeAdvisor of contractors to do a bathroom addition. The contractor we hired had 4+ star ratings and reviews on HomeAdvisor. Well into the project, which was problematic because of multiple workmanship defects, we learned that the company had dissolved 4 months prior to contracting with us and, therefore, their license was invalid. The contractor never disclosed this fact to us. We also learned that the crew working on our project were unlicensed and that there was no licensed professional supervising them. When I tried to post a review on HomeAdvisor, with the hope that others would not be victim to this scam, HomeAdvisor would not post my review because their policy is not to post any reviews that refer to illegal activity. I would not trust HomeAdvisor's screening of contractors, or the ratings and reviews posted.
Hi Nancy, We apologize for any inconvenience and appreciate you bringing this to our attention. We’re happy to investigate into this matter further and your information has been forwarded to the department that handles reviews. If there is anything else, we can do to assist you please feel free to reach out to emailus@homeadvisor.com and a rep will reach out. -HASupport
Reviewed Nov. 14, 2018
We are very pleased with the fast reply to hire someone. We had a company resurface our pool and they did not tell us what do after pool was finished. Gary fixed the problem today and that will be ongoing until he finishes with it. Very impressed using Home Advisor and we were able to hire right on the spot and will have him for our pool maintenance person.
Reviewed Nov. 14, 2018
I got my list of contractors and before I could even get a message off to the first one on the list he called! Two days later all my work was done. 100 times easier than I expected. I have already recommended the site to three friends!
Reviewed Nov. 14, 2018
HomeAdvisor is a pretty worthless resource for consumers - except maybe to read what others say about project professionals they have used. And you can find those in lots of other places too. The "matching" is rather poor. They totally dropped one of my projects from my account, which caused me to fall short of the $50 reward. When I raised the concern, they said they stopped the reward program.
When I said all three projects were in place before the stoppage they said I should have complained before the stoppage. When I asked if they notified me of the rewards program stoppage, they said they posted it on the website. Really? So I'm supposed to monitor their website for customer messages?!? How about sending out a quick mass email? Would that really be so hard? No - but it might have prompted additional rewards payouts that they can now avoid. Convenient.
Hi Steven, Thank you for reaching out. We apologize for any inconvenience you have encountered. We are still offering the reward program and we have forward your information to the proper department. If there is anything else we can assist you with please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 14, 2018
Furnace repair - HomeAdvisor led me to a great HVAC company! The tech we had from Living Comfort was great. HomeAdvisor was simple to use and I received a reply from Living Comfort HVAC very quickly. I like having the email option of receiving an email response.
Original Review: Nov. 14, 2018
I would have wholeheartedly told everyone who owns a business and needs leads to use HomeAdvisor two years ago. But, unfortunately, they have lost what matters most and care more about making money than they do in actually giving good leads. Out of the last 100 leads, I have received I called 100% of them and 90% of them within the first 3 minutes of getting the lead. I only won a handful of jobs, but when I won a job other companies who were bitter to losing gave the client a bid that was unreasonable so I would then lose the job due to not wanting to take a job for such an unreasonable amount or would have to take the job and make almost nothing on it. Then there are the other leads... No one would answer after multiple phone calls, emails, messages on HomeAdvisor, etc. So I would reach out to HomeAdvisor and let them know it was a bad lead -- they would respond, "Tough luck."
Outside of that, there were leads that I would call and the phone would be disconnected or the person on the other end would let me know that I had the wrong number; I would report these leads to HomeAdvisor and they would say, "Tough luck." It's truly sad as they were once such a great company with a reputation for taking care of their clients. Now they are a money mongering monster of a company that couldn't care less if their clients went out of business since they have so many other companies they can screw over. If you value your company and those who you service then please have nothing to do with HomeAdvisor.
Hi Morgan, We are sorry to hear this. We do our best to provide you with resources to help you sell your business. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Nov. 14, 2018
I had a great experience with Home Advisor. I was immediately contacted by several companies after entering my query on the site and was able to select a Company to replace my roof. As I stated in my review on the site, I was very pleased with the work done by FairClaims Roofing and Construction, my selected contractor. I would recommend using the site for others.
Reviewed Nov. 14, 2018
Window replacement and installation. We liked the fact that the professionals were recommended by customers that actually have used them. The reviews helped in making the decision. The work was done to our exact specification. They were professional, used quality material, good pricing and exceeded our expectation.
Reviewed Nov. 14, 2018
I had not used HomeAdvisor previously. I was impressed with the user-friendly online access, responsiveness and entire experience with the plumber that came to our home and provided the services that we needed on an urgent basis in a professional, efficient and comprehensive manner. I will use HomeAdvisor again.
Reviewed Nov. 14, 2018
I had carpet installed. The quality, service and price were excellent. The contractor called immediately, came out to provide an estimate and was able to complete the job in a few hours a few days later. I am very satisfied with the project. Thank you HomeAdvisor.
Reviewed Nov. 14, 2018
I needed a new roof for my home and HomeAdvisor recommended 2 local roofing contractors. One called me the 1st day and we set an appointment. He did not show up so I called him that afternoon and he said he was up on a roof and meant to call me but forgot. He said he would call back after he finished up on the roof. He never called back. Needless to say I didn't call him either. The 2nd contractor never called at all. A friend recommended a roofer and he did a great job for me. Too bad HomeAdvisor didn't.
Hi Bill, We're sorry to hear you haven't gotten a call back yet. We encourage our pros to return calls as quickly as possible. If you prefer you can always browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Nov. 13, 2018
As a professional I must say my experience with HomeAdvisor has not been very pleasant. The most frustrating part is that the leads on my account were supposed to be turned off, then I had to contact HomeAdvisor multiple times to credit my account for bogus leads. "Bogus" I mean leads for services not in my area or for services I do not provide. I was charged just because they decided to send a so called lead just because someone is surfing the web and ask a question about a service. It does not appear these leads are screened. The charge for the lead is completely at their discretion no matter if the lead get the professional services or not.
I have talked with other colleagues which have used HomeAdvisor and we all have the same sentiments about this service. I think HomeAdvisor should look at way to charge for leads that are valid. Also no refund for the $287 upfront charge for the listing which I cancelled within 12 days. I really felt uneasy about HomeAdvisor and didn't want to sign up with this service initially but the sales rep was very persistent and reassuring (mostly annoying) so I signed up with reservations.
This was totally My Fault! My company has been in business for more than 30 yrs and we get an abundant amount of good work weekly so I do not have time to follow up with the BS HomeAdvisor is selling. If this company is really concerned about the consumer their service should offer some sort guarantee to the professionals they are recruiting to be placed on their site. I do not recommend HomeAdvisor to Professionals or consumers. Thank You.
Hi Bonham, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to and we will reach out. -HASupport
Reviewed Nov. 13, 2018
Home Advisor helped us to quickly find a qualified repair company for a weekend water leak into our kitchen cabinets. The timely repairs to a leaking water pipe helped minimize water damage to the wooden cabinets. Thank you to all.
Reviewed Nov. 13, 2018
Utilized Home Advisor to search for a qualified, licensed electrician. Of the two listed for my area, both companies got in touch with me. I'm very pleased with the work I had done by the company I hired and plan on using them again.
Reviewed Nov. 13, 2018
Twice in the last week the company has called claiming that they are returning a phone call from "the business owner." As I am the one who would make such a call, I know that this is untrue. They couldn't tell me anything about the alleged message, just that they "got the number" off the message. Couldn't even say if it was a male or a female. I don't trust this company and will not have my company affiliated with people who lie.
Reviewed Nov. 13, 2018
After putting in my request for a pro to replace grout & recaulk a bathroom shower, it was only a short time later I got a response from Groutsmith. My husband & I trust the companies you refer & that's a great relief. That's why we've used numerous pros you list. Also, like the follow-up calls you make to ensure that we've been contacted & that our reviews are from us.
Reviewed Nov. 13, 2018
Replace toilet - He did a great professional job!!! He was prompt, neat, and clean and picked up everything and disposed of the old one. Came back right away after going for parts. I would definitely recommend him to neighbors and friends alike. He also gave us good advice.
Reviewed Nov. 13, 2018
Lined up several contractors for various home repairs. All arrived when stated, excellent work done. Ranged from tree trimming to roofing to plumbing to electrical work. Plumbing work was especially excellent; leak repair included replacement of valve for irrigation supply line. Old PVC piping dogleg replaced with elegant plumbing solution that minimizes piping exposed to elements.
Reviewed Nov. 13, 2018
Have used H.A. for roof repair, siding, fencing and tree service lately. Have used them before in another state for extensive remodeling of an older house. Fair estimates on all. Completely happy and will continue to use HA and will recommend.
Reviewed Nov. 13, 2018
We needed same day service on a holiday. HomeAdvisor connected me to a vendor right away who gave a great price and was very professional and also provided the same day service without increased cost for a holiday. Very fast and helpful. I would use HomeAdvisor again and recommend to a friend.
Reviewed Nov. 13, 2018
Easier than going through the yellow pages or asking a friend of a friend without previous experience, to recommend for a project of this size. I got 2 referrals: Senor Fix It and Sears. A Sears rep came out and pretty much acted like it wasn't what he wanted to do. Don't know if he was the actual guy going to do the work, but he was in and out in less than 5 minutes. Frank, Senor Fix It, was much more friendly and listened to what I wanted done.
Reviewed Nov. 12, 2018
HomeAdvisor responded to me within minutes of getting my request. The companies they recommended were quick to contact me to set up estimate appointments with me, and they showed up on time. HomeAdvisor check to make sure the companies they recommended were to my satisfaction. They also wanted to know if I would recommend the company I chose to complete the job. I would use HomeAdvisor for all future needs.
Reviewed Nov. 12, 2018
Love this site and will use over and over again. Always swift to respond and each time we have used your people, all have been reasonably priced, and extremely professional. Would and will recommend HomeAdvisor to anyone they are that good!!!
Reviewed Nov. 12, 2018
Will most certainly use this site again very pleased with the plumbing company and the choices given me. All companies called and set up appointment right away. The follow up by the site was excellent and very through. Highly recommend the site for all work. At 73 and not tech savvy pictures not possible but trust me the work was done neatly and quickly.
Reviewed Nov. 12, 2018
Home HVAC - Heat and fan was inop. Found due to improper periodic maintenance we were overheating the furnace causing it to shut itself down. I went on HomeAdvisor and completed the request online. Within 60 seconds I had a call from a qualified business ready to send a tech to my location.
Reviewed Nov. 12, 2018
I was expecting to just have air ducts cleaned and sanitized, but when they started cleaning, they found mold on some of the vents. I had to have Milicide sprayed thru the system after the cleaning to kill mold, a soot sealer, and then a fogging sprayed thru the system to kill all spores in the house.
Reviewed Nov. 12, 2018
I usually have a difficult time finding companies willing to do small jobs, but April's Gardens took the time to come and see the job, gave me an estimate. Once I decided to hire them, they follow through with the dates we had decided to do and complete the work. Nothing better than working with serious professionals that know how to complete good quality work within the time initially promised.
Reviewed Nov. 11, 2018
I was very pleased with the work Danilo and his partner did. My back gutters were very dirty, needed a flush job, which they did along with flushing the downspouts. They also put up leaf guards I bought, so that made me happy. They were pleasant and professional, I’m very happy I chose Danilo.
Reviewed Nov. 11, 2018
Would definitely recommend them! Impact Inspections did a great job inspecting the property we were buying. They arrived early, were very thorough, knowledgeable, friendly, helpful, neat. My husband is in construction so he knows what they should be looking for and he was very happy with the job. At the end the inspector reviewed what he had found verbally and then we were emailed a written report with clear color photos before the end of the day. Great job.
Reviewed Nov. 11, 2018
Sprinkler Repair - I would highly recommend this company. Dwayne, the technician, was courteous and professional. Customer services was excellent, sending updates and contacting me with the status of the repair. Dwayne returned to my home to test the system which worked perfectly.
Reviewed Nov. 11, 2018
The Zepeda painting company was very professional in their work and contacts. And when I forgot one item, we were able to add the additional item to be painted without much cost or delay. I was happy with their work and the referral from HomeAdvisor.
Reviewed Nov. 11, 2018
Need to clean Septic Tank. Recommended professional for this job was a perfect choice. HomeAdvisor select the right company for this job in my area. Very knowledgeable and professional. Recommend Home Advisor to look before any other for any kind of job.
Reviewed Nov. 11, 2018
HomeAdvisor's representative was courteous and professional. He took my information and promptly put me in touch with the service provider I chose. I feel that the ratings given on Home Advisor were accurate to the service I was given. I'd definitely use them again. Thanks, Home Advisor!
Reviewed Nov. 10, 2018
I have found the best tradesmen through Home Advisor. I now have a contractor, a plumber, a painter and an electrician all through this organization that I can call anytime and know they will take care of any project that needs to be done professionally. I am very, very happy.
Reviewed Nov. 10, 2018
I submitted my request for help with removing a tree from my property and within a couple of hours I was getting calls and offers to quote removal, it really took the guesswork out of the process, I was able to look over reviews and verify if I was getting experienced professionals. The whole process was very painless and worked out very well.
Reviewed Nov. 10, 2018
I have found Home Advisor to be a great source for recommending companies or individuals for estimates of projects I need to be done. They also follow up to get feedback on work done. I have used them for Plumbing, Roofing and leaders and gutters repair or replacement.
Reviewed Nov. 10, 2018
I have used Home Advisor for many different projects and have been pleased with the service and quick response from the contractors. I plan on continuing my relationship with Home Advisor. I also like the follow-up calls after I pick a contractor and finalize the job.
Reviewed Nov. 10, 2018
After inquiring about having a tree topped in our front yard that’s been dying off with branches falling with every wind gust and in danger of hitting our cats and house we were put into contact with a local professional with a very fair price who completed the job with one other individual in just about an hour less than a week after my initial inquiry about the job! I’m very pleased and will likely use Home Advisor in the future for other needs.
Reviewed Nov. 10, 2018
Had a confirmed appointment with one of the cleaning services through HomeAdvisor, and was canceled two times in the course of one week. Spent more than two hours in total on the phone with HomeAdvisor trying to reschedule a "Screened and verified" cleaning service but again, the allocated cleaning service cannot be reached. I would not trust the reliability of the services provided through HomeAdvisor. If you want a hassle-free cleaning schedule service, do reconsider. Customer Service of HomeAdvisor is a disappointment.
Hi SC, We're sorry to hear you haven't gotten a call back yet. We encourage our pros to return calls as quickly as possible. You are always welcome to browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Nov. 10, 2018
Very Good Source. They help me find what I was looking for. I used to hate my place and now I feel very happy with the decoration by using the quote "Less is More". HomeAdvisor was a big help. My ideas are now in real life.
Reviewed Nov. 9, 2018
I had an issue with trying to get an estimate from a contractor I found through HomeAdvisor. The contractor met with me, but failed to give me the written estimate as promised. Due to this, I wrote a review and submitted it to HomeAdvisor, so that other site users would be aware of how this contractor could behave with them. HomeAdvisor told me that they would share my feedback with the contractor but not the public since no money changed hands, and if they did post my review they would just have to take it down if the contractor said he didn’t agree with it. Then they said I could just post my review elsewhere if I felt like it.
My understanding of HomeAdvisor is to help consumers make informed decisions about the professionals on their site, but by not sharing all reviews it would appear to be biased in favor of contractors, not the public. Whether money changes hands or not, if HomeAdvisor is part of the selection process, they are part of how the contractor is seen, and one would think they would want to ensure all parts of the process, including for estimates, was handled in a professional manner.
Hi Sharon, We're sorry to hear you had this experience with a pro. We take your ability to rate and review our pros very seriously but we do require that work has been done and/or money has exchanged hands in order for the review to be public. Among other reasons for this, the most helpful feedback for homeowners when making a hiring decision is the ratings concerning actual work the company performed. If a homeowner submits a review about why they didn’t hire someone, it isn’t about their craftsmanship. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to further address any other questions or concerns you have about our ratings, please reach out to emailus@homeadvisor.com and a rep will follow up. –HASupport
Reviewed Nov. 9, 2018
Even though I canceled the project prior and I alerted HomeAdvisor of this. A HomeAdvisor Person 'Alex' called me (Always says they are on a recorded line) and says he has more sources who could help me. I said, "If you must ONLY just send me a list and I will follow up," He lied and said, "Of course." Sure wish I could locate this recorded conversation and point out that he did the opposite of what I requested him to do.
All of his leads called me or emailed me, 'Empire Today' was a bit tricky as they use a pool of tel area codes to disguise where their call was actually coming from. They are a So Cal company, yet called me on a '920' Wisconsin area code #. In the end, I feel harassed by being subjected to unsolicited service requests and probably each of these vendors got dinged $25.00 from HomeAdvisor as being a possible lead Even though I told Alex for them not to contact me. He agreed they would not. And what of this recorded phone conversation from Alex at HomeAdvisor on 11/8/2018? How do I get access to prove of their Boiler Room tactics.
Meanwhile spammed by emails every day such as the below: "Hi Jeff, HomeAdvisor has selected Empire Today® as a preferred vendor for New Flooring! Since 1959, Empire® has been committed to providing the best products and world-class service. We've helped more than 2 million customers get beautiful new floors." Who gave HomeAdvisor to hand out my email address and telephone # to everybody? Is there a Do Not Call *.GOV service to protect me from their abuse of information I gave them. HomeAdvisor as a Boiler Room type operation...geared to collect as many $25 Leads from their Pros should be investigated.
Hi Jeff, We apologize for any inconvenience and appreciate you bringing this to our attention. We’re happy to look into this matter further and credit back to pros that were sent the request. Please send your contact info to emailus@homeadvisor.com so we can investigate. -HASupport
Reviewed Nov. 8, 2018
Did a great repair job, answered all questions. Very happy with the job they did. They were on time, as scheduled. They used quality repair materials and they were very experienced in the type of repair that my shingle roof needed.
Reviewed Nov. 8, 2018
I have been a contractor and used HomeAdvisor since it was previously named ServiceMagic. I have so many stories I could tell but I can't share them all here for sheer lack of time. The business model of this company basically charges small businesses for "leads" that are usually bogus leads where people don't answer the phone, people don't really want the service or some who don't even know they submitted information and "somehow" they clicked around the internet and ended up being bombarded by phone calls and emails by contractors vying for their business. They use misleading advertising practices by saying "free" when in actuality it is only free for the homeowner-- but the contractors are ALL paying for one person's information, which is not even guaranteed to be a legitimate lead.
They have overcharged me the past 3 years for a "Membership fee" which I was NEVER made aware of. When talking with a supervisor I was told that he was sorry that whoever I spoke to (3 years ago) wasn't clear with me and the most he could do was credit me $100, even though I was overcharged THOUSANDS of dollars. They're getting rich off the backs of all of us hardworking small business owners and we must BOYCOTT THIS COMPANY. They have over 1300 complaints filed through the BBB and yet still have an A- rating? Unbelievable! Why isn't this business shut down?
EVERYONE, Please, consider these reviews, listen to what everyone has said here-- homeowners and business owners alike-- whatever you do, DO NOT do business with HomeAdvisor or Angie's List (They just purchased them too). There is a class action lawsuit against this company and you don't need to look very far to see how many thousands and thousands of complaints they have all across the internet. Don't let them take advantage of you too! Run as fast as you can away!
Reviewed Nov. 7, 2018
I had a very good experience with Home Advisor. They were quick to respond and recommended a great husband and wife team. I will be using this team for future projects. If I need something this team cannot do, I will contact Home Advisor again.
Reviewed Nov. 7, 2018
Removing underground and installing above the ground oil tank - HomeAdvisor found for us very good Company which was able to complete works on high professional level. The price of works weren't cheap but all works were done fast and accurate. I can highly recommend to ask HomeAdvisor when you need to find best specialists.
Reviewed Nov. 7, 2018
Replaced the old valve to the dishwasher and connected the dishwasher intake hose. Not much else was done. He had the parts that were needed and fixed the issue. He showed up when he said he would and all was good.
Reviewed Nov. 6, 2018
Fence - All went well, would use HomeAdvisor if needed for other projects. We did try to find a plumber but HomeAdvisor did not find one in our area. Did find a electrician but was never able to give a start date for us. We never heard back from him to find out what he could do to help us.
Reviewed Nov. 6, 2018
They will send only top gun professional with good rating. I'm in the process of remodeling and I will be using HomeAdvisor for all work and contractors that they have. I'm also going to suggest to my boss to use HomeAdvisor for her business.
Reviewed Nov. 5, 2018
Drywall repair and painting - Excellent experience for my first time using Home Advisor. I will use the service again when searching for various services needed. It is helpful to have ratings and comments from other customers to make a decision on the individual(s) or companies you want to use for your projects. Thank you for providing this service.
Reviewed Nov. 5, 2018
I've tried HomeAdvisor a few times - and each time they have failed. They don't pay attention to the details of the project (fixing me up with someone who did something entirely different), or the company doesn't really come to my neighborhood - and once, no one even contacted me. I feel bad for the contractors who PAY for HomeAdvisor to recommend them. I've told them that they are being ripped off - we consumers just waste our time.
Hi Deborah, Thanks for contacting us. We try our best to match you with an appropriate pro for your desired service request. We encourage our pros to return calls as quickly as possible and to honor their appointment times. If you have not already done so please feel free to submit your feedback to them here: https://www.homeadvisor.com/write-a-review/. If there is anything additional we can assist you with please email your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Nov. 5, 2018
Needed my lawn mowed and my riding mower’s blade engagement cable broke. Looked up pros on Home Advisor and Evergreen Landscaping was first and only one out of 5 who contacted me. Agreed to come next day (Sunday even!) and brought his equipment if I would approve his quote. He did an excellent job!
Reviewed Nov. 4, 2018
I was looking for a home inspector and went to HomeAdvisor. I entered our home address and indicated the service I wanted (home inspection). HomeAdvisor then produced a list of 3 home inspection companies in the area. Next to each company was a button to 'Request a Quote' and at the bottom of the list was a button to 'Request a Quote from All'.
Here is where it went wrong... When that list appeared on the screen I DID NOT SELECT ANY CHOICES YET - and I turned to my wife to ask her which company sounded best to choose for a quote. Within 30 seconds of that screen appearing to give me choices to choose - MY CELL PHONE RANG! I looked at my phone and the caller was THE NAME OF ONE OF THE COMPANIES IN MY LIST!
I answered and a Home Inspector from choice # 3 was on the line saying that HomeAdvisor had just contacted him about me wanting a home inspection. I told him that I actually HAD NOT YET MADE A SELECTION on the HomeAdvisor site, so I didn't know how he got my number so quickly (30 seconds after my search!). He said the following..."Well, HomeAdvisor will send me leads because I am one of their 5-star contractors, so even if you are just browsing and don't select anyone, they will still send me your contact info because I'm one of their "rock stars".
As if this wasn't disturbing enough, here is where it gets WORSE... During the 2-minute conversation I had with this caller - and only a few seconds after I answered his call - my phone received TWO MORE calls from Home Inspection companies. Yup... the other two calls were from the OTHER TWO COMPANIES IN THE LIST ON HomeAdvisor!!! Again... I HAD NOT YET MADE ANY SELECTIONS FOR QUOTES!!!
HomeAdvisor simply forwarded my PERSONAL CONTACT INFORMATION based on a simple search. If I am not allowed to choose my own quotes and HomeAdvisor is just going to send my info to EVERYONE IN THE SEARCH RESULTS LIST... then why have the choice buttons at all??? What if that list had produced 50 results? Would HomeAdvisor have sent my contact info to ALL 50 COMPANIES before I could make my own selections??? Here is where you all should be concerned.
Companies that receive prospective customer contact information can sell that info to marketing firms - and they often do - which is why I am quite selective as to who I provide my info to for a quote. HomeAdvisor PRETENDS that you have a choice by providing the 'Select a Quote' buttons, but apparently even if you make NO SELECTIONS they simply forward your contact information to every company in the list... and they do so IMMEDIATELY. I wonder how many calls, texts and e-mails I am now going to receive from companies because I simply performed a simple search on the HomeAdvisor site?
NEVER AGAIN!!! I take my privacy seriously and do not like providing my cell number to people I do not wish to have it unless I decide they should have it. I will never use HomeAdvisor again... and I would warn everyone to be VERY CAREFUL performing even simple searches on their site. HomeAdvisor WILL SEND YOUR CONTACT INFO TO PEOPLE YOU HAVE *NOT* CHOSEN TO RECEIVE IT!!!
Hi Mitchell, We're sorry to hear that your experience with our site has been anything but positive. If you prefer you can always browse reviews for local pros without inputting your contact information here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport
Reviewed Nov. 4, 2018
These guys were really great. I called them out near the end of the day, and they still came out to do the evaluation after 6 pm on a Friday. They were ready to schedule the work for the next day, but I had to put them off until the following Monday. The work crew were very courteous and efficient, and they totally cleaned up afterwards. The new system works so much better than the old. Thanks, guys!!!
Reviewed Nov. 4, 2018
Very happy with the paint job. Rodger ** was very friendly and did a very nice job. When I ask for pro’s on the website it responds very well. Good information. I would recommend HomeAdvisor to my friends.
Reviewed Nov. 3, 2018
I got a call immediately, and I really liked the guy. I hired him on the spot. HomeAdvisor does a GREAT job with referrals! The professional I got scheduled for a few days later, but then I called him back asking if there was any way he could come today - and he did! Very nice to get my project taken care of so quickly!
Reviewed Nov. 3, 2018
Very good service!!! Came on time, only took a short time to fix after the part was in. He very friendly and knew what was wrong with the washing machine in mins. I would hire him again. Very good job done!
Reviewed Nov. 3, 2018
This was the first time we used Home Advisor. We got an excellent exterminator that did a great job at a great price. The technician called when he was on his way. He got to our place on time. Explained everything he was doing and what he found. I would use Home Advisor again!!
Reviewed Nov. 2, 2018
Upholstery Cleaning - They provided me with a few choices with customer reviews. I made my choice and the company I selected contacted me. We went from there. Overall very pleased. I received the service I expected to get based on the reviews Home Advisor provided. Thanks!
Reviewed Nov. 2, 2018
I was installing new flooring and found termite damage. Looked on Home Advisor for a professional and picked one. Actually got 3 quotes but the Home Advisor person was the lowest. He came and did the work. I had everything accessible for him which lowered the cost. He was professional & knowledgeable and did an excellent job. Even offered a 5-year warranty. Good choice on my part for looking at Home Advisor to find a contractor.
Reviewed Nov. 2, 2018
Electrical hook up to home - Thinking Electric provided great service in a timely way. He came out to my home the first day I called to assess the job. Mr. ** is very knowledgeable and experienced. He was courteous and polite. I plan to use them when I have future needs. I would highly recommend this business to friends and family.
Reviewed Nov. 2, 2018
I have used HomeAdvisor about 5 times - 4 out of 5 times the work done was poor quality or outrageously expensive. I do much better just searching Google for the services I need in my area then checking independent ratings myself.
Hi Ed, We're sorry to hear that your experience with both our site and the pro has been anything but positive. If you haven’t done so already, you can submit a review for the pro you hired here: http://www.homeadvisor.com/write-a-review/. We would be happy to look into your situation if you prefer please reach out to us at emailus@homeadvisor.com and have someone contact you as soon as possible. -HASupport
Reviewed Nov. 1, 2018
I have use HomeAdvisor many times and have never been disappointed with the pro I hired. This time it was with Progressive Drywall. Mark kept me informed of when Dave would arrive and even did a quote via text. Dave was friendly and did a super job. I would absolutely hire him again.
Reviewed Nov. 1, 2018
Conversion of open porch into existing mud room space, removing windows and door then replacing with new double window and finished new space. From start to finish a two week job, with results that appeared to be "as if original to the property".
Reviewed Nov. 1, 2018
Received an immediate response from Home Advisor for an electrical contractor who quickly responded to me and came to me home within a few hours. They did excellent work at a very fair price! I'm very pleased to have found them and will use them again. I will continue to use Home Advisor for other future home maintenance needs.
Reviewed Oct. 31, 2018
I am a long time user of HomeAdvisor and this statement should pretty much give an indication of how pleased I am. Every time I have needed home maintenance, repair, or remodeling services, I have used HomeAdvisor and every time I have hired one of the firms they have recommended. The user ratings are honest and very helpful. Whenever neighbors ask about home maintenance and repair, I refer them to HomeAdvisor.
Reviewed Oct. 31, 2018
We were given enough choices and reviews to make a good decision on choosing a moving company. I like that we don't make the first contact directly, but through HomeAdvisor. I would use HomeAdvisor again for my next project.
Reviewed Oct. 31, 2018
Although HomeAdvisor only sent me one A/C company in my area, I was happy with them. They had to come out one extra time because the system was frozen and covered everywhere with ice so I had to wait for it to thaw to diagnose the problems. It was time to replace all rather than spend a lot of money to patch an old unit and hope for the best. This was my decision to make and no pressure was presented to just replace the units.
Reviewed Oct. 31, 2018
We had an 8am appointment. Received communications from the contractor that an emergency had come up and that he would be late--9:30am. He did not make it at that time. We reached out to him, he informed us that he would be with us by 10:30. Despite this initial bump, the contract did an excellent job on our major area of concern (repair of leaking windows). Both my wife and I were pleased. We would recommend the contractor to others who may need assistance with home repairs.
Reviewed Oct. 31, 2018
Indoor pool room heater installed. Gill from Hudson Heating is a true professional. Great guy, honest easy to work with and does what he says he's going to do. He provided me with a great solution to my pool room heating problems and saved me thousands of dollars.
Reviewed Oct. 31, 2018
HomeAdvisor contacted me within 10 minutes of posting my need for removal of some unwanted items and put me in touch with an outstanding company. They were timely, quick and took extra effort not damage any of my other items while removing my old "junk".
Reviewed Oct. 31, 2018
I contacted HomeAdvisor and received 3 referrals right away. I spoke to all three companies on the same day, met with two of them to receive quotes and hired one of them. The company hired was very professional and thorough. Mission accomplished.
Reviewed Oct. 30, 2018
Requested someone to refinish our front door which was sun-damaged. Received contacts from a number of possible people to hire. Just got one estimate and went with that one. Generally happy with the work. Had some late show issues blamed on over scheduling in the office.
Reviewed Oct. 30, 2018
Very good experience. One thing - couldn't go backwards on the initial questionnaire, so had to start over altogether. I called the first name that popped up and it was a very good choice. J. Plumber Company was reasonable, knowledgeable, efficient.
Reviewed Oct. 30, 2018
I have hired at least 2 contractors through HomeAdvisor, and they have been great. On time, on budget, knowledgeable, professional, neat. Would definitely hire from them again. As a matter of fact, am looking for someone to install a couple of windows now. I have the windows, but it's hard to find someone to just put them in. Hopefully, I can find one thru Homeadvisor.
Reviewed Oct. 30, 2018
The replacement was done as scheduled. Only one contractor came out to look at the job in a timely manner. The other contractor was very late to the party. When you have a vacation rental it is very important to get the work done ASAP.
Reviewed Oct. 30, 2018
Excellent program and customer service at HomeAdvisor!!! Brandie in customer service was quite helpful. Overall, HomeAdvisor is excellent. This was my first time with your company and it won't be the last. Thank you for saving me time -- and money.
Reviewed Oct. 30, 2018
If you are a contractor steer far away from this company. The leads that we paid for were supplied to multiple other contractors. On top of being bogus and overpriced leads to begin with. After realizing this we cancelled our account in March of 2018. We chalked it up as a learning experience and just a loss of funds. Fast forward to now.
After cancelling my account we have now been turned over to collections for leads supplied in August 2018. This is 6 months after we cancelled. I spent numerous hours on the phone trying to figure out what was going on and how this happened. We had cancelled our account 6 months prior. HomeAdvisor proceeds to tell me that they sent leads to an employee who no longer works with us and he accepted them. This employee now owns his own company. He left our organization in March 2018 as well. Right when we cancelled our services with HomeAdvisor. I didn't give HomeAdvisor permission to keep sending leads to us. Much less sending leads to a competitor of ours and expecting us to pay for them I cancelled this account but yet they continue to try and bill us for bogus leads sent to other individuals.
It is nearly impossible to speak to anyone to get any resolution. It takes hours on hold to reach anyone. The call back feature says that it takes 1 to 2 business days to get a response. This has by far been one of the worst B2B experiences I have ever had. I would not recommend this company to anyone. Save yourself the heartache and the time you will waste trying to navigate this poorly setup operation.
Reviewed Oct. 30, 2018
My contractor was prompt, easy quote obtained and work was completed within 24 hours. Clarence was a dream and provided great service to my parents home. Would certainly recommend Clarence for any work. HomeAdvisor makes this easy for folks to find help.
Reviewed Oct. 30, 2018
HomeAdvisor has always present more than a few vendor/contractor options within narrow scopes of needs. I always feel like they are my first go to, to find a contractor. I like that they offer a variety of search criteria to help me get to the right type of contractor.
Reviewed Oct. 30, 2018
Fantastic - called after 9 pm on Sunday night - door fixed and ready for our open house before noon. Amazing - customer service was terrific. Next Door Garage was amazing! We were so pleased because it adds to the security of our home and made us happy for the buyers to see exactly the right way the door works.
Reviewed Oct. 30, 2018
Have used HomeAdvisor over the years for many project both at our primary residence and at our rental unit. We have yet to have a bad experience. Have always been contacted promptly by pro's and able to get multiple estimates/quotes. I have recommended HomeAdvisor and will continue to do so.
Reviewed Oct. 30, 2018
This company provided excellent service. Prompt. Explained the process and showed before and after pictures at each step in the cleaning process. I would highly recommended this service. He was extremely polite and very careful moving furniture to access the vents. Overall it was a good experience.
Reviewed Oct. 30, 2018
Eli did a great job for me. He cleaned my chimney and examined it and found some problems I was unaware of and explained what needed to be done. He was very professional and was good at explaining what he was doing and what he found.
Reviewed Oct. 29, 2018
Great and reliable service. I had a problem with my well water and Mark was able to zero in on what was needed after he performed some testing. He then recommended a water purification solution. It works great and takes up zero space. The water has no more odor and I now have peace of mind that what we drink is pure. I would recommend to this company to anyone that has a water problem.
Reviewed Oct. 29, 2018
Whenever I require a service technician to come to my home I always turn to HomeAdvisor first to look at top service professionals in my area. I have been in this house for 4 years and have used HomeAdvisor at least seven times.
Reviewed Oct. 29, 2018
All they do is rip you off, you can't talk to a person when you get a lead and you can only leave a message and no one gets back to you and then you are charged. I paid over 1000.00 in just about a month for nothing. My money would have been better spent advertising. When you turn off leads they'll send them to you anyway and just keep charging you and you have to call every time and tell them you turned them off. They are just salespeople taking advantage of contractors.
Hi Jen, We are sorry to hear about your experience and we do encourage reaching out to the homeowners as quickly as possible. You do have control of when leads are sent to you by calling, login in online, or with the mobile app. We would love to work with you so we can assist in setting you up for success. Please feel free to reach out and send your info to emailus@homeadvisor.com and we will follow up. –HASupport
Reviewed Oct. 29, 2018
I am a first time user of HomeAdvisor and it was fantastic! I only needed to put my info in one time and reputable companies from the list contacted me only after I asked for estimates from them specifically. Both companies I contacted for estimates were very professional and courteous, not pushy. The company we ended up choosing did a great job and we didn't have any hidden fees or expenses. I will definitely use HomeAdvisor again in the future!
Reviewed Oct. 29, 2018
I was afraid about hiring someone through HomeAdvisor but it was worth trying! I receive a few proposals and was very happy with the result. Definitely, recommend doing some researches about the professionals before sending any money. I will try Home Advisor again with more projects!
Reviewed Oct. 29, 2018
Very unfair, they send the same lead to 10's of professionals and they CHARGE ALL even if you don't read the lead. Customers are immediately bombarded with so many calls, they are on the defensive. You pay $347 subscription for a year, if you cancel after a couple of months you get ZERO back. This is the biggest rip off under the sun.
Hi Marwan, Thank you for reaching out. The lead requests from homeowners can be distributed to a max of four pros while many go to fewer. If you would like to speak with a rep so they may set proper expectations and success strategies, please call Customer Care at 877-947-3639 or send your info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Oct. 29, 2018
I received a very good recommendation of different air conditioning installers. Several companies call me right away, and then I have different options from where to decide. I really like Home Advisor and the service they provide. I will extremely recommend this company for any work needed at a house.
Reviewed Oct. 29, 2018
We always refer to Home Advisor for our maintenance needs. Currently we researched for a move in cleaning service who were excellent. Previously we hired a fabulous painter. He was clean and careful about his work. I will continue to do business with anyone we have hired through your website.
Reviewed Oct. 29, 2018
Customer service is above. They are interested in the job done and if you are happy. I like that about them. Always call to see if you had a job done or if you liked the job that was done and if you were happy with the work. The one time I was not pleased they did all they could to help me. :)
Reviewed Oct. 29, 2018
(I will use Mr. ** for all my home projects) Mr. ** showed me the wood framing and plywood was bad all the way around the patio. It was build wrong from start. So I hired Mr. Casey **. He did a good job rebuilding my enclosed patio the right way. 10 H x 12 D x 28 W with 10 glass windows and 2 steel/glass doors. So now I don't have to worry about water damaging the 2x4 framing anymore. He build the whole thing up with cement and used treated wood and put a walkway going around the outside area of the patio. Thank you, Mr. **.
Reviewed Oct. 29, 2018
I secured two bids. Selected a company from among the three identified by Home Advisor. I chose the company whose approach to the tree removal seemed best. Their price was competitive. There were delays due to rainy weather, but once the ground was drier the work was scheduled and completed satisfactorily.
Reviewed Oct. 29, 2018
We had a very good experience with HomeAdvisor. We wanted to cut down a flowering pear tree in our backyard because of the number of them that have fallen in our neighborhood. We received several bids for the work we wanted done and chose the one we thought was the best. We ended up just having the tree trimmed after receiving the same advice from several of the vendors. Everyone we dealt with was very nice and gave good advice.
Reviewed Oct. 29, 2018
Our heating system was working one moment and the next it just stopped. I don't know enough about our system, to be able to repair it, so I started looking on HomeAdvisor. Homeadvisor, assisted me with the base estimate for the issue, found a vendor that could assist and our heating and cooling system is back up! I now have a vendor I can trust with issue with my heating and cooling system. Home Advisor helped in finding a partner for maintaining this system for yeard to come. The process was simple and easy, I will continue to use Home Advisor from here on out.
Reviewed Oct. 29, 2018
The pros that contacted me were very professional and responded quickly to the request. HomeAdvisor makes it easy to search for the pros you need based on your project and extent of service needed. The pro I dealt with for Mold inspection - Florida's Best Mold Inspections was very honest and professional. Better to use than googling for a specific pro needed, better quality and professional service.
Reviewed Oct. 29, 2018
I was impressed that DM Tile called me immediately. The whole experience was excellent. He did a wonderful job on my kitchen and backsplash. I would recommend using HomeAdvisor for anyone who wants a great job done on time. I would use this service again
Reviewed Oct. 29, 2018
Wasn't sure about using an online search, but HomeAdvisor was great. We used one of their recommended contractors, and he was excellent. He worked around our daughter's busy schedule and got the work done. We would definitely use both HomeAdvisor and this contractor again. Thanks!
Reviewed Oct. 28, 2018
HomeAdvisor gave me a local fencing company to do the project (build a fence). The company was perfect for my project and gave me a reasonable bid. Work was completed in less than two full days. I am pleased with the recommendation and the work.
Reviewed Oct. 28, 2018
Sprinkler repair - Rain Cloud Sprinkler Service is a fair and honest company. Thanks HomeAdvisor. I will continue using HomeAdvisor for all my projects. Thanks for referring me to Rain Cloud Sprinklers. I have used HomeAdvisor a lot in the past. Great service.
Reviewed Oct. 28, 2018
So easy to find a pro for any job you need in your home at reasonable price. They always check on you to make sure you found someone to help you with what you need. The background check has already been done. You don't have to look anywhere else.
Reviewed Oct. 28, 2018
Turn my single driveway into a double car driveway - Home Advisor gave me the names of several contractors. I was able to research each and get estimates. Based on reviews by past clients, I picked a contractor who did a great job at a fair price. And that's all I can say about that.
Reviewed Oct. 28, 2018
We immediately received a call from a pro after completing the info sheet. I was very pleased with that. Home Advisor is a great resource for hooking up with project pros who come well recommended. Saved me a lot of time Googling for what I needed.
Reviewed Oct. 27, 2018
This is the 3rd time I have used this service and plan to continue. I have mostly smaller projects that I do not know how to complete on my own. I am appreciative of the willingness of professionals to come out for these projects.
Reviewed Oct. 27, 2018
I needed a carpenter to make some repairs on my mother's deck, which is 150 miles from where I am currently living. This is why I called HomeAdvisor. I was pleased with the way they were able to connect me to a carpenter near to her house. He did the work and I was pleased with that too.
Reviewed Oct. 27, 2018
We have been using HomeAdvisor for years, they are a great company. We don't plan on changing. We have told our friends, family and anyone else we know may need their help. The professionals they use are strictly background checked and the owners must do the same for its employees. This way the consumer knows who's going in and out of their property.
Reviewed Oct. 27, 2018
Our backyard was flooding and water was going under our home, which a portion of is on pier and beam. HomeAdvisor was awesome on helping up find the right people to fix our problem and several crews to choose from. We have used HomeAdvisor several times in the past and were satisfied every time... Thank you HomeAdvisor for all your help.
Reviewed Oct. 27, 2018
Laminate flooring - Home Advisor was very helpful. We have used them 3 times already and are very happy with service. We would recommend Home Advisor to friends and family. They give us a nice choice of companies. We will used them again when we need more things taken care of.
Reviewed Oct. 27, 2018
Leif Fencing replaced wood yard gate; Glass & Mirror Houston replaced broken windows. Both companies responded promptly and repairs completed timely. I highly recommend both for anyone requiring fence repairs or window replacement. Very pleased - what more can I say?
Reviewed Oct. 27, 2018
I need an installer to replace two toilets we had purchased at Lowe's. When our original installer didn't show, I logged onto Home Advisor, described the job, and got a call from an installer within two minutes. He did the the next day. The work was meticulous. We used Home Advisor once before to find a contractor willing to renovate and rehab a single bedroom. We were very satisfied with that job, too.
Reviewed Oct. 27, 2018
I have used this service for many projects in both Dallas and Central Texas—plumbing, appliance repair, home remodeling and cleaning. Every provider has been fabulous. I have not been disappointed with any of them. I always read all of the reviews before making my choice. I would not hire any service without using Home Advisor.
Reviewed Oct. 27, 2018
Home Adviser asks many personal questions. Name, phone number, email, address etc. Was not comfortable with it at all and I wonder what they are doing with it. Privacy was a big concern and in hindsight, I should not have given all of it.
Reviewed Oct. 27, 2018
Been with HA about a year. Have reduced the amount they can automatically charge to the minimum. They seem to have purposely vague service categories so when a homeowner chooses a service that falls within a broad range you get charged a lead fee whether you provide the service or not. We have tried endlessly to get credit for "lead" fees for services we do not or CANNOT provide due to licensing. They deny them all. Hundreds of dollars.
This week we received a CALL from HA customer service... "We have a customer on the line" and they transfer. The "customer" just wants a price, won't give his location, address, job specifics etc. OBVIOUSLY he's not actually planning a project, AND oh by the way his email is **@cs.homeadvisor.com. So I call customer service and explain the call, the fact that the lead came through with NO PROJECT DETAILS, No address info, and a Home Advisor email. This is a bogus lead $40, please credit. Guy on the line agrees says he is putting it in for a credit. I get an email today that says the credit is denied.
I have flawless reviews, 50-60 of them. All 5.0 except 2. The customer gave 5.0, 5.0, 5.0 for each category - HA lists the total as 4.5. They have said they will fix it 4 or five times. NOPE. I have accumulated over $400 in fees for bogus leads, leads for services we don't provide or are not licensed for, for leads sent by a tenant (who cant authorize the work) etc. They are out in Colorado so we are looking into the expense of a lawsuit for recovery since we can't get them to do the right thing voluntarily. Other contractors in our association are having the same problem. So possibly a class action would be in order.
Reviewed Oct. 27, 2018
I was looking for a tree limb removal service. HomeAdvisor was very professional and quick to help me get a company to do the work. The company they found was very prompt and I the work completed quickly. The price that the company HomeAdvisor found was also very fair.
Reviewed Oct. 26, 2018
I had a leaky washer. I knew it wasn't the water supply. I went online and within 10 minutes someone called me. He came out that afternoon and adequately diagnosed the problem and fixed it. Jonathan was courteous, pleasant, and very knowledgeable. I learned a lot from him and would recommend him to others. Only suggestion is a heads up as to how soon someone would contact me. I could have waited for other quotes but was so pleased with Jonathan from Multitask that I am fine with it.
Reviewed Oct. 26, 2018
Needed a sink installer. Home Advisor was very fast and provided a good recommendation of a plumber in my area, who did an excellent job in a timely and professional manner. I would recommend using Home Advisor if you do not know who to call to do work in your home!
Reviewed Oct. 26, 2018
Great resources for connecting homeowners with the pros. However... I am concerned all pros I contact are actually charged even if I don't hire them. Seems a little unfair. Would like to see some changes there. Otherwise I would be less likely to compare options.
Reviewed Oct. 26, 2018
Carpet cleaning referral - Quick and easy. Saniclean did a very nice job. Quick and it smelled fresh and clean when done. All heavy traffic areas were bright and clean. Quick response time and appointment set up quickly and everything was done within 2 days time. Courteous business owner and worker courteous as well.
Reviewed Oct. 26, 2018
Moving into new house, we had many boxes and some furniture to be removed. We had no idea how much this might cost, and were pleasantly surprised with the price. By the time the contractor came, we had added more boxes to the pile and I gave the contractor some extra money for their job. Would definitely use Home Advisor again.
Reviewed Oct. 26, 2018
Tree stump removal - It took one phone call and the contractor Ace Tree service responded, set up a time and date. The project was completed in 30 minutes. Great service not having to wait 2-3 weeks to get the job done. The price quoted was acceptable so Ace Tree was hired to do the project. Very professional, person doing the job, explained in detail what he would be doing.
Reviewed Oct. 26, 2018
This was my first time trying this service. I will definitely use Home Advisor again!!! The gutter contractor recommended performed the work timely as promised and the quality of the work was excellent.
Reviewed Oct. 26, 2018
He was very prompt, efficient and knowledgeable. I am a condo owner that just moved in and would hire him again for other things. He absolutely knew what he was doing. He was pleasant and cleaned up when he was done.
Reviewed Oct. 26, 2018
Installed insulation in 10x30 deck and replaced missing insulation under mobile home. Would recommend this contractor to friends and relatives. Always returned calls and showed up for work when he said he would. Very courteous and respectful. Would hire them again, no problem.
Reviewed Oct. 26, 2018
Looking for someone to tile a powder room floor for me for months. Was skeptical because I picked a pattern, this is a room that most guests will see so I wanted it to be done right and look fantastic and it does. Decided to use HomeAdvisor and so very glad I did.
Reviewed Oct. 26, 2018
Dustin was very friendly and professional. He came over and tried to fix the problem but explain to me lines to the hot water and faucet was clogged. He advise me that I would need a new faucet. I purchase the faucet and he came back the next day which was Sunday. He was professional and did the job and cleaned up after and was very satisfied. He went over the price and was satisfied. I thank him and appreciate his help and he turned my tip down. Thanks for a great guy named Dustin. I recommend you and will keep the company number on file for any future need.
Reviewed Oct. 26, 2018
Home exterior painting - HomeAdvisor helped me choose the best contractor for my project my giving me recommendations of who could fulfill my needs of not only the project but estimated cost involved in a short period of time. I am very happy of this service, I was able to choose a contractor from your that did an excellent job.
Reviewed Oct. 25, 2018
I had been postponing construction of a new deck to replace one damaged by a falling tree in 2012 for 6 years. Part of the reason for the delay involved other damage which occurred when the massive oak hit the deck and roof of the house. The roof was replaced in 2012. We have slowly done most of the interior repairs ourselves. Through HomeAdvisor, I found a great deck building contractor, who also fixed the wheelchair ramp, so we can now wheel harps and other unwieldy musical instruments in an out of the house.
Reviewed Oct. 25, 2018
I've used HomeAdvisor several times and I am very happy with their Professional Service & the Jobbers they have connected me with as well as the ease of using their website to make appointments, get reviews, etc. ---- I don't bother using anyone else anymore!!! THANK YOU HOMEADVISOR.
Reviewed Oct. 25, 2018
I have had two very positive experiences using businesses recommended by Home Advisor. The contractors were professional & did excellent work. Plus they were reasonable in their costs - not found very often these days! The timeframe for repair & remodeling was reasonable.
Reviewed Oct. 25, 2018
Mold inspection - I had never used them before. It was fast, easy, and just what I hoped for. I will use them again. Amazing how I was on the phone with a company in almost no time, and the company was excellent in every way--responsive and competent.
Reviewed Oct. 25, 2018
Deon was thorough and knowledgeable. We would recommend him to others. We are not buying or selling and just wanted to have a baseline report. We have a report that will allow us to mark off and document items we have solved or improved.
Reviewed Oct. 25, 2018
This is our first time using HomeAdvisor. We were pleasantly surprised at how easy and helpful this free service is! There was a reasonable selection of recommended businesses to choose from in our area. We will definitely consider using HomeAdvisor again when it is time for carpentry, fence install, cement and handyman work.
Reviewed Oct. 25, 2018
Mike was great. Came to the house 2 hours after we called. We had no heat for a week - thanks to Clay's Climate Control - and told my wife and I we needed a new boiler. Did the job in 2 days. Came back to explain the new equipment. Now we have heat thanks to On Time Plumbing and Heating. Mike is the man!!
Reviewed Oct. 24, 2018
Provided me with outstanding recommendations for my repair. I contacted two and interviewed both. The contractor that I chose was outstanding. I would certainly use him again. Thank you for this outstanding service for the befuddled homeowner when it comes to major repairs.
Reviewed Oct. 24, 2018
I have used HomeAdvisor a few times and have been very happy with the contractors I have hired - it’s a good service for the consumer. On the flip side it’s not so great for the contractors themselves. A friend of mine got charged 115.00 for “bathroom remodel” lead but the customer only wanted a new vanity installed. Home Advisor didn’t bother to read past the title. I don’t think people who use this service are aware of how it works.
When HomeAdvisor gets a request each contractor in that category gets a lead which, whether or not they get the gig, they are charged for. I think it would be more fair to pay a fee if they get the job and not a 40.00-115.00 fee just for getting the lead. Some people just want quotes, or work to start months down the road but the contractor is charged immediately no matter what. That’s why the contractors respond so quickly. I think they should put this somewhere on their site so folks who are “just curious” don’t drain the bank accounts of the contractors. Sorry, HomeAdvisor, but it’s only fair...
Reviewed Oct. 24, 2018
I have used HomeAdvisor twice now. Once for lawn sprinkler system, second on chimney cleaning/seal. Both times, quick, accurate, extremely polite and professional companies came to my home. Communication has been great, and I look forward to using HomeAdvisor again!
Reviewed Oct. 24, 2018
One phone call but the guy who called was fabulous. He came in under budget and did lots of extra work. It was a pleasure to find him and it was nice to discover that his company provides a lot of the cleaning that we have been looking for in the past year. We will hire them again.
Reviewed Oct. 24, 2018
I have used HomeAdvisor before to help contact service companies to do various projects around the house. I greatly appreciate being able to read reviews, get information on pricing, and other aspects of a project. My only complaint is that I can't do that without registering for a project and having my information sent out before I'm really ready.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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