HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
- Convenient app
- Free to use
- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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Reviewed Feb. 9, 2019
When I need something done around the house Home Advisor is the first place I go. Always satisfied with the results, the results or pros in my area help me make a decision on whom best to go with. I am very please with this organization.
Reviewed Feb. 8, 2019
I really didn’t use HomeAdvisor for my last installation of gutters but a return from a previous job well done. Was so happy with first job. I will continue to have them back & suggest to friends and family. Rain to Shine gutters in Terra Cia Florida. Great job!
Reviewed Feb. 8, 2019
Bathroom remodel - Two of the three contractors that came by were serious professionals who knew their job, the community standards, and listened carefully to our ideas and concerns. One of the three might have been a con artist. In the end we were very happy with the contractor we chose, Xanadu Construction and will use them for future projects.
Reviewed Feb. 8, 2019
They phony lead they over 300 affiliate that they get their phony leads. Not real customer. They sell contractor at 25 to $75 a phony customers. Don't need service if own business or a contractor. Don't waste your money. Do direct marketing.
Reviewed Feb. 7, 2019
Mounting HDTV On A Lanai - HomeAdvisor provided multiple contractors of high quality. It was easy to select one and get the job done. The work was accomplished in a timely and efficient manner. No problems were encountered. The contractor we ended up using did a high quality job that will stand the test of time.
Reviewed Feb. 7, 2019
HomeAdvisor will take advantage of your small business. They overcharge you for leads and will not work with you when you dispute charges. You will not get to talk to supervisors, you will get sent to collections. Homeowner do not understand that when they click buttons to get information about jobs, contractors get charged outrageous amounts for the "lead". Save your money, save your time, stay away from this awful company.
Reviewed Feb. 7, 2019
HomeAdvisor is a scam company when it comes to the contractor getting connected with leads. HA says they verify the leads which they don't. They charge you for fake leads, don't refund your money and then tell you it's your fault. Avoid. Don't sign up. BTW ask you consumers who think you might be saving a buck, if you would spend a minute and just call some contractors yourself it would be better and cheaper. HA doesn't even verify the contractor. I have had to go behind HA contractors and finish the job after the homeowner got burned and HA is hands off because they just connect people. Their TV commercials say otherwise. Liars and a scam.
Reviewed Feb. 7, 2019
Had a small gas leak in the line going to the oven. Wallin Plumbing came out before they were even scheduled to, fixed it in less than 1 hr, and charged me less than I expected. I am one happy customer!
Reviewed Feb. 7, 2019
I have three homes in three different states. I have used HomeAdvisor for all three. I am never concerned about the quality of professionals that HomeAdvisor provides. I am given a list of professionals that are near my properties. The companies will call you the same day or you can be transferred to someone immediately when you call or go online. Wonderful!! I will always use HomeAdvisor for all my projects and will recommend this referral service to everyone I know. Thank you so much.
Reviewed Feb. 7, 2019
I need a lock on two interior doors replaced and they completed the job quickly. I was given many choices of vendors, I did contact the vendor recommend and I was very happy with the service. Home Advisor was very helpful and I have been very please using this service and I will also use this service in the future.
Reviewed Feb. 6, 2019
I have used Home Advisor for several projects and have been able to find top notch contractors. Less worry that I will end up with a scammer. While the pricing may be a little higher, it's worth it to know you are hiring someone who will do a great job. Will continue to use Home Advisor in the future.
Reviewed Feb. 6, 2019
If you have work that needs to be done, you can be at a loss to start finding help. Homeadvisor connects you to the right people to let you make the right choice. Instead of just giving you a list of contacts, they let you describe what you need done and they match you with potential contractors. From there, you can get as many bids as you please.
Reviewed Feb. 6, 2019
I contacted Home Advisor to find a connection to have nail pops repaired. I was impressed with how quickly they were able to connect me with the right person. I was able to get the job done the same day and was grateful for that. They connected me with Rick at American Front Line Handyman, he did a fantastic job and I would highly recommend his service as well as Home Advisor.
Reviewed Feb. 6, 2019
I am pleased with this program. The only drawback is that there are no business phone numbers for you to contact for the service that you want done. You have to wait for that business to contact you. But overall this is a good program and will continue to use it. Thank you.
Reviewed Feb. 5, 2019
***Nut Shell*** Hard, Fast, MISLEADING marketing. Charges for 1 year to setup when they could just as easily charge 1 month to see if the service will work for your business. ($284 year vs $30 for 1 month). Incorrectly setup account to generate leads that do not match your business, thus charging you for each lead when it does not match your services. They do not tell you the requirements that you have to meet to get a lead credited back to your account. Which is call first day and call second day to be eligible. Leads are not vetted, so even exact match leads could be for completely different services your company does not do that you must call day 1 and call day 2 to be eligible for credit back, instead of not charging for the lead because it was incorrectly put into your exact category.
They would not use my actual company name because some government registry was not updated. My actually Company name is Blue NorCal. My company name on the registry is Sky Sinclair, so they made my company name Sky Company which is not my name or my company name, then refused to corrected it to at least my actual name which would have cause all kinds of problems when client went to pay me. Of the 4 lead I received over 3 weeks 2 had nothing to do with my business and 2 did not return my calls and messages. When I requested they cancel my account and credit me back they stated that the membership is non-refundable as stated on my receipt when I started my account. They did not point that out on the sales call nor did they offer a 1 month subscription on the call which they do offer online.
All and all I was completely MISLEAD and SCAMMED by this company. I recommend that this type of service not a good match for the Real Estate Appraisal industry. FULL STORY - I received a marketing call from HomeAdvisor saying they had 38 Real Estate Appraisal leads that were not being answered every month in my area and they needed my Appraisal Company to help them fill these needs. Sounded really good to me. They sold me on a 1 year membership for just under $300 and proceeded to incorrectly set up my account with non-Real Estate Appraisal (I only do Real Estate Appraisal) Labeled "General appraisal" category. They also wanted to set up my lead budget for $1000 per month which I said I would prefer set at $100 ($15-$21 per lead).
Before I even logged into my account to create the account username and password they activated my account and started sending me leads. Once I logged in and set up my account I discovered that they had set up my account for this "general appraisal" category (estate sale items and such, random non-real estate) which has nothing to do with my company's services. They also set up my account for $1000 budget for leads per month for exact match (RE Appraisal) and another $700 for non specific leads. I quickly changed these setting to $100 for exact match and their system prevented me from changing non-specific leads to $0, had to leave that at $100 also.
I tested their services for 3 weeks and only receive 2 viable leads that match my service of which neither 1 of the leads responded. I requested a credit for both leads since the lead did not respond. They credited 1 and denied the second credit because I did not call on day 2 (they require that you call on day 1 AND day 2 to be eligible for credit). The last lead I received was an exact match lead, but in the comments the person only needed someone to advise them on what they should do before listing their home for sale. NOT A REQUEST FOR A REAL ESTATE APPRAISAL. In order for me to get a credit for this lead I would need to call the lead day 1 and day 2. I called HomeAdvisor to tell them they gave me a lead that should have gone to a real estate agent (not an appraiser). They said that because I did not call the lead day 1 and day 2 they would not credit my account.
That was it. I was done and requested my account be closed and my funds return. They said basically all funds paid to them are non-refundable "in the fine print" and offered to credit my account 5 leads. I have closed my account and WARN all businesses BE CAREFUL dealing within this company. THEY ARE SHADY!!!
Reviewed Feb. 5, 2019
On Feb. 4th, 2019, HomeAdvisor billed my bank account $287.99 which caused an overdraft fee and is preventing me from opening up another bank account unless I do as the banker recommends and pay the charge then dispute it. Instead, I informed the bank to put a hold on my account and am working to clear this up with the bank and challenge the fee. I shared with the bank's fraud team that I canceled HomeAdvisor within a week of signing up after I was lied to. I do disaster restoration and restore water and fire damaged homes.
I made this clear to Ornella ** who opened my account. In less than a week, HomeAdvisor was billing me for pest/insect leads. When I called in to dispute the lead charges I was informed that HomeAdvisor lumps pest control in with water damage and in order to receive water damage leads I had to accept and pay for leads for insect control leads. I requested my account be canceled and that HomeAdvisor refunded the $287.99. That never occurred, but as I wrote above, they charged my account again for $287.99 of Feb 2-4-19.
I shared with the bank rep that I had an email from Josh ** of the Customer Relations Department from HomeAdvisor on 2-7-18 at 6:00 AM, acknowledging my account was canceled and trying to offer an incentive to give HomeAdvisor another chance. I also called in today 2-5-19, on a recorded line and captured both the rep and his supervisor Sam acknowledging their mistake. This charge prompted me to look back in my banking history to see if I was ever refunded for the initial $287.99. I was not, Sam who I was informed was a supervisor refused to make good on the initial refund as the accounted was not canceled in 3 days. Sam did not care that the representative lied to me about which leads I would be invoiced for. They also tried this same tactic with carpet cleaning leads. Again, we do not clean carpets. Those leads were refunded though.
I just wanted to share with other small business' the practices of HomeAdvisor and I wanted to make good on a promise to Sam the supervisor that I would not stop or give up at his denial of the initial charge of $287.99 and I would share my experience and contact the attorney general. This issue caused me a negative account balance is causing issues with me opening up another account which I desperately need to do to cash some business checks.
I located some additional information on HomeAdvisor that I wanted to share with other small business and contractors before they consider doing business with HomeAdvisor. I recommend these companies research ServiceMagic and briefly search for a class action lawsuit against ServiceMagic and HomeAdvisor. The website allows you to submit your experience with HomeAdvisor. I purposely chose not to list that website in hopes of my experience being posted. Everything I've stated is fact. I am a very small business, and $287.99 hurts. Upon request or challenge, I can provide recorded calls, emails, and my HomeAdvisor customer number.
Reviewed Feb. 4, 2019
They only give you 3 days to get your money back not 30 days or even 7 days, they charge you for any leads even if you don't open it or contact the lead. Not good for a small business owner that can't afford the weekly lead payments, ranging from 20-60$ a lead. They will also charge your account on a Saturday so you can't deal with it until Monday. Totally not small business friendly!
Reviewed Feb. 4, 2019
Attic insulation - The work team did a great job and were very friendly. They were very efficient and did the work in a timely manner. They took excellent care in protecting furniture and carpeting and did an excellent job in cleaning up.
Reviewed Feb. 4, 2019
HomeAdvisor gave me 3 references. 2 gave me bids. I was very happy with their service and with the promptness of their response time was excellent. Your rating system really helps the consumer to know who is the best service provider.
Reviewed Feb. 4, 2019
The process for finding a reliable handyman was incredibly easy. I received three calls in one day. I also had two quotes within the same week. The quality of work what I expected and I look forward to using HomeAdvisor for all my future projects.
Reviewed Feb. 4, 2019
I have been very pleased with the companies that I have hired through HomeAdvisor. While there are not as many companies listed as on Angie's List, the ones I have dealt with have been professional and not over-the-top expensive.
Reviewed Feb. 2, 2019
I was looking for someone who could refinish a bathtub and HomeAdvisor provided list of 3 contractors who did work in my area. I did request a contact, but only one actually contacted me. We used him and were very satisfied with the promptness and the quality of the work.
Reviewed Feb. 2, 2019
Bob called promptly, within minutes of submitting my request. He arrived at the time he stated, quickly identified and solved the problem, and his price was reasonable. Very happy to have the problem resolved so quickly and I'd definitely hire him again.
Reviewed Feb. 2, 2019
HomeAdvisors sent me 3 potential businesses which I contacted and determined which one would provide the quality of service I needed for the price I could afford. The business came to our home to give us and on site estimate.
Reviewed Feb. 1, 2019
Installation of water treatment system at rental house in NC - I received several pro recommendations and found a company of which I was very pleased. Their customer service and work were great. They have checked on the new system several times and assisted with the water smell by sanitizing the lines and showing our renter how she can do it too.
Reviewed Feb. 1, 2019
Foundation Repair - Would not have found this company if we had not checked HomeAdvisor. Even though I thought this company was not local to our area, they traveled and did the job. Glad they were on HomeAdvisor. They lived up to their ratings.
Reviewed Feb. 1, 2019
On January 21 received a contractor lead with their company. Called immediately to let the company know that the lead was bogus. The customer service agent agreed and let me know that there will NO CREDIT CARD CHARGE. Of course HomeAdvisor charged the card 4 days later without authorization. When I called HomeAdvisor they were extremely rude and now explained that they DO NOT ISSUE REFUNDS except for use within the company. Manager explained that this is the policy and I can take my complaint to the credit card company. HomeAdvisor uses unscrupulous tactics, are not trustworthy and should not be able to charge consumers via credit cards. DO NOT ASSOCIATE with HOMEADVISOR.
Reviewed Feb. 1, 2019
I contracted with HomeCraft Gutter Protection in November to install their system on my house. They in turn contracted with a sub who never finished the job and did not clean up. I have been in touch multiple times with HomeCraft since November asking them to come and complete my project as well as check to make sure the product was installed properly. Many promises, no response. They have been paid in full and did not complete the job. DO NOT USE THIS CONTRACTOR!!!
Hi Michael, We're sorry to hear you had this experience with a pro. If you have not already done so and would like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. You can also send your contact info if you'd like to speak with a rep. –HASupport
Reviewed Feb. 1, 2019
Replaced baseboard damage for a home about to be sold. Was detailed in every way and very courteous. He figured the job then made good suggestions that ended in a very nice way. If you want the job done right the first time, call Bryan!
Reviewed Feb. 1, 2019
First time using HomeAdvisor. I was pleasantly surprised at quick response with a referral to a pro and also with opportunity to give feedback on whole process. Also surprised with how quickly the pro made contact with me. I will use HomeAdvisor again.
Reviewed Feb. 1, 2019
This was my 1st experience using HomeAdvisor. Exceeded my expectations by a mile. Easy to request assistance (Sprinkler Repair). Offers to assist came in, one after the other, almost as soon as I had completed my request. Guy showed up, as promised. Professional workmanship. One thing is for certain... I'll be back.
Reviewed Feb. 1, 2019
The phone was answered within 1 minute. After I explained the reason of my call and gave basic required information, I was switched to the company right away. Appointment was set up for the next morning. So, it took only 12.5 hours since my call to HomeAdvisor to get specialist replaced water heater: from 10:30 PM - until 10:30 AM next morning. Great Service.
Reviewed Jan. 31, 2019
Painted the garage and represented HomeAdvisor very well. We recommend using HomeAdvisor again. The service is efficient, cost effective and met all expectations. The service providers (painters) were on time and did an excellent job. We will be using their service in the future.
Reviewed Jan. 31, 2019
Attention to all Customers. I just let all of Customers know about this company JBR REMODELING (Owner. JAY). I’m the Customers of JBR Remodeling. Before we sign the contract, I already research all the website, Better Businesses Bureau And HomeAdvisor. NOW 1 YEAR NO FINISH AND GET ALL MY MONEY. Now my dad and my mom nowhere to live and don’t trust the website Better Businesses Bureau or HomeAdvisor, they put A+ or 5 star, they are Cheat and Liars, please be carefully and attention to all. Sample: NOW MY HOUSE 1 YEAR NO FINISH AND GOT OUR MY MONEY, Thank you for your review and reading my story.
Reviewed Jan. 31, 2019
New in the area. Didn't know where to turn when roof repairs were needed. Was able to find easily who i needed to contact to get this issue resolved before it rained and any damage happened... Saved me lot of time and headaches.
Reviewed Jan. 31, 2019
This company did an excellent job completing my project (Chimney Sweep and Inspection) in a professional and timely manner. I will call on them again if I need service. TJ was the person who responded and he did a complete inspection and cleaning so that my wood stove can be safely used.
Reviewed Jan. 31, 2019
I like working with HomeAdvisor. I've used them before and have generally been pleased with the companies that have been recommended. I like that it's free as well. I will continue to use them for future projects. It is great to get almost an immediate response from the pros that are recommended for a project.
Reviewed Jan. 31, 2019
The best part of working with HomeAdvisor is that if you provide a good description of what you need done, contractors call you and provide you with useful information and compete for your contract. I've used HomeAdvisor twice now to get contractors for roofing and air-conditioning for my home. Both times, I found that within half an hour of submitting my job request to HomeAdvisor, I was contacted by multiple contractors requesting opportunities to bid for my jobs. Very helpful and much more convenient than trying to search all over the internet for reputable companies.
Reviewed Jan. 31, 2019
I was very pleased with the professional that contacted me through HomeAdvisor and plan to use the service again the next time I'm in need of project help. The ratings that HomeAdvisor provides helped confirming I was hiring a trustworthy and knowledgeable professional for the job.
Reviewed Jan. 31, 2019
I had an access door that would not stay shut and kept falling down. Contractor was very friendly and courteous. He was on time for the project. He managed to fix the door and it is still in place. He did a very good job.
Reviewed Jan. 31, 2019
I was connected to a professional immediately. That professional responded immediately. Enjoy using HomeAdvisor and will definitely use them again for all future projects. This was my first time using them and I am impressed by the great, quick service.
Reviewed Jan. 31, 2019
Repair of oven - Diagnostics revealed the igniter stopped working. Part was ordered and igniter was replaced. Work was done in a timely manner. Technician who did the work was very polite and professional. Communication was good. Would definitely recommend Air Butler to anyone.
Reviewed Jan. 31, 2019
Juan ** worked with careful attention to specific contract details to demolish a pool and renovate the room, as promised. The new floor and restored walls make an attractive addition to my home. He and his workers were polite, considerate, and skilled throughout the procedures. Their suggestions were helpful, and I would definitely hire them again if necessary.
Reviewed Jan. 31, 2019
Good follow up with me to assure I had reached a repair person by both phone call and email. Good reviews of repair companies for my needed repair. Liked having a choice of companies that could do the job for me. Been putting off this repair not knowing where to go for the right person, HomeAdvisor helped me find that "right" person for the job.
Reviewed Jan. 31, 2019
Tub refinished & drain reworked. 1 week - 4 calls & 1 email to get warranty. Used after waiting 6 days to cure. $500 cash. Water gushed out onto carpeted floor. Called 3x for solution. No response. Worst Ever.
Reviewed Jan. 31, 2019
Ken completed all our electrical needs in a timely fashion. He was efficient, informative and personable. He took the time to explain and show how our new products worked. We are enjoying the new fixtures in our chime. We would recommend him to our friends.
Reviewed Jan. 30, 2019
Great service. Great company. He did a great job assembling the dining table and computer desk. Also very punctual by showing up perfectly on time for the morning appointment. Will use again for any of my future handyman work needs.
Reviewed Jan. 30, 2019
Carpet steam cleaning - Very professional, thorough, great work ethic, personable crew. Pet stains cleaned up well. Will use again and recommend to others, including my church. Price was right. I added a tip.
Reviewed Jan. 30, 2019
As a contractor, HomeAdvisor is an absolute nightmare. Better just to throw you money in the garbage than waste your time working with this scam organization. Their infrastructure is a disaster. Their website has MULTIPLE pages and buttons that do not work. Their staff is untrained, unqualified, and uninterested in doing anything but upselling you on services that are ineffective and wasteful. Run away from this company. Run fast and far.
Reviewed Jan. 30, 2019
Very happy with company recommended by HomeAdvisor. Would highly recommend Home Advisor to family and friends looking for any kind of home improvement where they can check ratings and feel good about who they hire for the job. Thank you Home Advisor.
Reviewed Jan. 29, 2019
I sent out a request for an HVAC specialist to replace my Modine garage heater. I didn't get a lot of responses but the ones I did get were highly professional. The contractor I selected I just reviewed and gave 5 stars.
Reviewed Jan. 29, 2019
Great experience and will use HomeAdvisor again. Appreciate the number of businesses and/or contractor options provided. This is my second time using HomeAdvisor and I would recommend to anyone looking for services. The response was quick and the service was top notch!
Reviewed Jan. 29, 2019
HomeAdvisor will be my go to in the future. Was searching on the internet for a company to do an inspection and before I knew it, I had someone coming out the very next day. Also, like the option for communication. Received confirmation of appointment and follow-up was communicated efficiently.
Reviewed Jan. 28, 2019
Dano's garage door and service were great. They were efficient and reasonable. They did a great job in doing the job and with communications. He was most patient with me as I had many questions. He set up the garage door, key pad, remote, and set up a quiet motorized set up. Anything that I had that malfunction, was now working. Outstanding job.
Reviewed Jan. 28, 2019
David did an amazing job. He was methodical and I didn't have to clean up after him when he left. I've just moved into the house and wanted to start clean and fresh. Had just had carpet cleaned and David made sure no residue or water marred the clean carpet. I will be calling him again for his services.
Reviewed Jan. 28, 2019
I wanted 2 boxes installed in my ceiling and two new lights wired in. He poked 2 holes and stuck wire thru the holes. That's it. He charged me 650.00 dollars and left. He said he didn't have any boxes so I had to do the whole job myself and pay 650.00 for nothing. The guy was in his truck almost the entire 1hr.
Reviewed Jan. 28, 2019
Fast, courteous service, great work by company they referred. Honest, explained everything to me, went beyond the call of duty to help me get exactly what I needed. Would refer them to anyone who is looking for a handyman to any type of contractor.
Reviewed Jan. 28, 2019
Referred to repair company that was able to respond immediately to broken fridge/freezer. Tech was on time and repairs were perfect. Cost was fair. Warranty was given. This has been a no stress transaction as a result of HomeAdvisor and their referral standards.
Reviewed Jan. 28, 2019
Robby came out, estimated the job (roof repair), came back with the materials, did the job, and it was good. He was very courteous and professional. I was very satisfied with him and the job. I would hire him again. He is very versatile.
Reviewed Jan. 28, 2019
Your platform allowed me to connect to a highly skilled electrician, who repaired my electrical wiring quickly. I was really impressed by the level of professionalism Mr. Jackson on Jackson Electrical exemplified. In addition, several other companies contacted me to service my emergency. Your platform, in my opinion, is superior to other services/host sites. I will definitely utilize you all for future projects.
Reviewed Jan. 28, 2019
When the spring snapped on our overhead door, I used HomeAdvisor to find a repair company. They quickly provided the names of 3 and the one I selected was extremely professional. I will definitely use HomeAdvisor next time I need to hire a contractor.
Reviewed Jan. 28, 2019
We had two notable repairs done on our house: 1) fixing some leaks and painting our metal roof, and 2) replacing our windows and siding. The two companies that we identified and hired through Home Advisor were both highly rated. Our roof is finished and our siding and window replacement will be done in the next 2-3 weeks. We had excellent interactions with both companies. Based on these experiences, Home Advisor would be a definite first choice for referrals in future home renovations.
Reviewed Jan. 27, 2019
We were looking for a company to help us with our damaged carpet in our flooded basement. We filled out our needs on their web page and received a call within an hour. Big John's carpet came to our house and gave a free estimate and his opinion. We hired him and everything was done better than we had hoped. I will just contact HomeAdvisor in the future.
Reviewed Jan. 26, 2019
Great job - first time using - will use again. I was surprised how easy it was to use HomeAdvisor. Highly recommend them. Company I choose from the recommendation was perfect. Will use them for all my window cleaning.
Reviewed Jan. 26, 2019
HomeAdvisor quickly helped locate a licensed contractor that came out same day, analyzed the problem and suggested replacing the unit. Bought the new unit out, roughed it in and the next day completed the install. Very good service, very happy with the experience.
Reviewed Jan. 26, 2019
I had an excellent experience! I would recommend HomeAdvisor to anyone looking for a professional for any project that they need assistance with. The service was quicker than I imagined & so far, I am completely satisfied with my choice.
Reviewed Jan. 25, 2019
When I wanted to paint the outside of my home, I was worried that I would be taken advantage of. I got an estimate from Walls R Us by the owner and a few other companies. I was immediately impressed by Yosef (the owner). He is prompt, reliable, honest, clean and dedicated. He kept me updated every day on his progress. He also suggested other ways to update the curb appeal of my home. I will definitely hire this company again for my other painting needs.
Reviewed Jan. 25, 2019
Came to the HomeAdvisor app because I needed to replace my roof that was more than 30 years old. Using their recommended Pros was better than I expected. The app was easy to use and very convenient. All in all, the experience was very satisfying. I will most certainly make use of them again and highly recommend the service they provide.
Reviewed Jan. 25, 2019
I saw the ad on TV and decided to visit the website. The process was easy to use and provided important information that helped me to make the decision for the work to be done. I asked for quotes from 3 pros and only one responded. He had the job done the next morning. I have recommended HomeAdvisor to several of our friends and neighbors. GREAT IDEA!
Reviewed Jan. 25, 2019
This is my 4th time utilizing HomeAdvisor and they have consistently provided Top Rate technicians. Services have ranged from plumbing to electrical. I would strongly recommend HomeAdvisor to anyone with a home project beyond their capabilities. I will continue to use them in the future and hope they continue to only work with reputable and experienced professionals.
Reviewed Jan. 25, 2019
It was my first time using HomeAdvisor and I am impressed how fast they work! As soon as I put my information and issue, someone contacted me. I liked the price and they came the same day. Thank you. I will let my family and friends know about you.
Reviewed Jan. 24, 2019
Roof repair - HomeAdvisor is an interesting website. As soon as I put in my query, I had numerous contractors contacting me. I didn't know any of them, so it becomes a process of learning how to interact with them as quickly as possible. But this also helped me get my project (roof repair) completed. I put my trust into HA, that the businesses/contractors that they represent are reputable and trustworthy. They haven't let me down, yet.
Reviewed Jan. 24, 2019
We had some windows replaced by Legacy Contracting and that wasn’t perfect, but OK. Mainly it took months to get the 5 to 7 windows replaced, they didn’t protect our carpet and the exterior doesn’t match. Anyhow, we decided to pursue a bath remodel with them and the project was started in 2016. The issues we had included:
- The diagram was only a rough sketch and didn’t include wiring and plumbing details.
- The carpenter didn’t have the diagram so several things had to be redone.
- The replacement windows weren’t ordered until after the date the project was supposed to be done.
- Our zero-entry shower had to be redone three times because the tile job was crappy and the shower didn’t drain.
- The cabinets didn’t have the soft closing hinges, and a drawer doesn’t glide closed - pointed out when they were installed.
- Baseboard trim in the adjacent bedroom stopped for no apparent reason about six inches from the corner.- Ceiling touch up patches don’t match the rest of ceiling.
- The biggest concern we have is the floor tile was clearly put in by an inexperienced crew and it has ridges and dips that are at least 1/4”. In other words, the floor is not near to being level. Jeff, the contractor didn’t see the problem, and thought it was within industry standards. However, in the hundreds of tiled floors I been on in the past 2 to three years, everyone, without exception has been level with no perceptible elevation change. When you walk over our floor you can feel the ridges and dips.
We met with them in 2017 and we agreed that because the project had been over a year old, we’d make the final payment of 10 to 15 percent when the project was complete. They have had amnesia when it came to this agreement and their office admin had been calling for payment in 2017. We have called and emailed 10 to 15 times to try to get resolution, but neither type of correspondence was returned. It’s now 3 years since the project was started and we still have these issues including a crappy floor tile job. If you ask for my recommendation, don’t hire them!
Reviewed Jan. 24, 2019
Had multiple responders almost immediately. Used several HoneAdvisor people for different jobs and found all to be a very good experience. I will recommend HomeAdvisor to my friends and family. Not being familiar with how to get work done in a new town is very daunting. HomeAdvisor made it easy. I will definitely use these services again.
Reviewed Jan. 23, 2019
We had several services advised and hired from Home Advisor. Everyone has been very good and done the job in time. We had trees trimmed, appliances fixed, new roof and gutters, house painted etc. All these were advised by HomeAdvisor. They are great reference company.
Reviewed Jan. 23, 2019
I have been with Service Magic AKA HomeAdvisor since they started... At first the service was as would expect. You submit a request and you get several QUALIFIED AND SCREENED contractors. Through the years “HomeAdvisor “ has become nothing more than a scam... They advertise everywhere and charge 4 contractors constantly raising “Lead Fees” even if you cannot contact a “lead”. Now the parent company owns HomeAdvisor and Angie's List... I have watched my Angie's List quality of leads turn from great to garbage...just like “HomeAdvisor “ aka Service Magic...
I am a long standing member of both. I can tell you the company that owns both of these companies is purposely inflating the rating that they currently have. At one point HomeAdvisor's own rating was a 1.6. It’s accurate... Use Angie's List. For now. the best way to get a reliable contractor without the consumer or the contractor paying huge fees is word of mouth. Do your research on the internet. Contact your STATE Consumer Affairs Dept and not some pay to play nonsense like this site and the BBB. Good luck... Never settle for sub par service.
Reviewed Jan. 22, 2019
Some of the contractors listed were not the greatest or very reliable. Others were extremely good. It's hit or miss with Home Advisor. The choice of who you use is yours so interview your contractors wisely. One of the contractors listed on HomeAdvisor had a terrible third-party answering service and the contractor never called. HomeAdvisor needs to do a better job of contractor listing.
Reviewed Jan. 22, 2019
Kitchen sink, Insinkerator malfunction. I have used this resource a few times last year. Now, needing a plumber quickly, got response in less than 1 hr, 3 respondents, all seem reputable. Tech and company were outstanding. Repaired quickly, reasonable price, good work. Clean, complete and professional work.
Reviewed Jan. 22, 2019
HomeAdvisor is an incredibly reliable online resource who represents quality, skilled and reliable vendors and suppliers to homeowners. Would highly recommend HomeAdvisor for any of your home improvement needs. The site is easy to use and the response is always efficient and fast.
Reviewed Jan. 22, 2019
The handyman was timely, kept in contact. Provided the correct part and was fast on the install and was fair on the pricing. Made sure I was happy with the work and did all the finishing work to may satisfaction. I was pleased that he did the cleanup and disposed of all the materials.
Reviewed Jan. 21, 2019
I went to HomeAdvisor for the latest home improvement projects and everyone has been excellent. These are serious professionals. They know their trade, give an accurate price estimate, and get the work done quickly + well. I can leave them in charge with no worries.
Reviewed Jan. 21, 2019
A very positive first experience. From starting on the website to first contact with the contractor to job complete in less than a week. Contractor was prompt and reliable and honest. The job was done well at a very fair price.
Reviewed Jan. 21, 2019
We contacted HomeAdvisor and immediately received a reply from Southern Elite Flooring. We talked with them several times about different types of flooring and finally settled on wood laminate. The job was done right and on-time. We are very pleased with the way the floor turned out and with the final cost of the installation.
Reviewed Jan. 21, 2019
Provided exactly what I needed, the staff were friendly and pleasant to work with. The service was efficient and the clean up was excellent. I would use them again for help with taking care of my home needs. All in all a very pleasant experience.
Reviewed Jan. 21, 2019
Found HomeAdvisor as a result of some random Google search for sprinkler repair. Responsive system and subsequent follow up call from live person. Not something I expected from a Google search. Will use HomeAdvisor as my first resource instead of Google search next time. Thank you.
Reviewed Jan. 19, 2019
I asked a number of friends and none had an electrician they'd recommend. HomeAdvisor quickly got me three contractors and I found an absolutely great one in ElectriSource, LLC, and Victor **. HomeAdvisor really helped take the search out of the process.
Reviewed Jan. 19, 2019
I have used several companies through HomeAdvisor. I rely a great deal on the customer reviews and have usually been pleasantly surprised by the quality of workmanship available through HomeAdvisor vendors. This past year, I have had painting, flooring, electrical, and roofing projects done. I also found lawn care service. Overall, I have been very pleased. Funny, since most of my friends thinks I am super picky.
Reviewed Jan. 19, 2019
I recommend using HomeAdvisor. I have used this service a few time and each time I was given the names of good professionals to do the work. In fact, I will be contacting them again shortly to get a good plumber.
Reviewed Jan. 19, 2019
I have used HomeAdvisor before. It is a nice service to have since they do not print a phone book anymore. HomeAdvisor is a God sent. People should use this service. They recommend good people who do good work.
Reviewed Jan. 19, 2019
I always get good people to do the work. High recommended. Had lights, fans, refinishing, deck, etc. Always have good contractors. Pricing is comparable for most projects we had. Timing has been constantly great. Workmanship has been excellent. Products used have been great.
Reviewed Jan. 19, 2019
The last two professionals I hired thru HomeAdvisor traveled a long distance to come to my home. When I made the request, I put in my zip code. I prefer having professionals who live nearby to work on my property.
Reviewed Jan. 19, 2019
HomeAdvisor connected me with a great contractor. I received multiple bids from HomeAdvisor so I felt comfortable that I was getting a good price. Ray Lewis Painting did the job for a good price and did quality work. Moreover, the job was done quickly. I couldn't be happier with the experience.
Reviewed Jan. 19, 2019
We've always had good luck finding the right person/crew for the jobs we've had. HomeAdvisor is responsible and always sends us good recommendations. Recently we've had a mowing job and most recently we had a yard drainage system installed. The recommended company contacted us immediately and was the final company we chose. They did a great job for us.
Reviewed Jan. 19, 2019
First use of HA. Directed me to list of local tradesmen. Selection of provider was accurate. Connected directly via HA call. Use of HA was very easy. Worked as advertised. Happy with recommended service provider that I chose from list. Auto system from HA emails you for follow-up on selection of service provider, ratings and final evaluations. Recommend - yeah or nay? I like the system. And would not hesitate to use again for future projects.
Reviewed Jan. 19, 2019
I've used HomeAdvisor several times, always with great results. The easiest way to find the service I need and evaluations on the providers. Also, the easiest to get in contact and set up estimates and appointments. Love it. I also like that it's free and I don't have to be a member.
Reviewed Jan. 19, 2019
Crew arrived very close agreed upon time. Crew worked quickly, tree debris was removed quickly, did a great job cleaning up. Crew was professional and courteous. I would recommend them to my neighbors and I would use them again anytime.
Reviewed Jan. 19, 2019
I had a bad experience. I contacted the website, to publish my business, Cleaning houses, and they told me on the phone that I would pay $ 288 per year, but I checked my account and deducted from my account $ 514 more after 4 days. I felt injured because the official of the site told me by calling at the time of the payment of 288 dollars that I would pay per year. Told me that there would be no extra expenses. I feel that I was deceived, because I had no work, interview in which they have nothing right, and charged me for the clients that some or interview did not want. They gave up the work.
Reviewed Jan. 18, 2019
Tree removal &/or stump removal - I had someone who works for the mobile home park. I live in say HomeAdvisor was a "Big Joke" and don't waste your time. They will send some fly by night joker who doesn't know what they're doing and screw you over. But I had already received 2 estimates and thought the advice they sent me in a email was very useful about how to get everything in writing from estimates to paying with checks or credit card and taking photos while the work was being done, a paper trail to record everything. That way if needed you have proof.
Reviewed Jan. 18, 2019
Wired electrical switch to run a portable generator to my home. Gave me good leads to a licensed installer and was very helpful in finding a good one. I would certainly recommend them and use them again. Thank you for your help.
Reviewed Jan. 18, 2019
I like how it all works. You can get information about the companies and get some quotes online. The pros are usually quick to get back with you. I have used this service numerous times for various projects. I did have one guy that was not good that I used several years past but since then everything has been good. Will continue to use HomeAdvisor. Happy with service.
Reviewed Jan. 18, 2019
Outstanding customer service! Used their services in the past year to interview many contractors and have hired 7 so far. They are my go-to company for contractors and have found exceptional references thru Home Advisor. Like the idea that they screen the contractors as well. Can discuss any concerns with them because they have excellent follow-up skills! Highly recommend this service.
Reviewed Jan. 18, 2019
I have previously had positive things to say about HomeAdvisor. However, they called and talked me into listing with them, even though there was not a category for the service I provide. He said that we would add that category once I was set up. That was a lie. Once I went through the channels to find out that they could not fix the issue, I was able to cancel but lost my $283 set up fee that I paid 7 days before.
Reviewed Jan. 18, 2019
Home Advisor directed me to a qualified person who did the work quickly and correctly. I would recommend this business to anyone needing plumbing work done. The experience went well and I am very happy because of it. Thank you Home Advisor.
Reviewed Jan. 18, 2019
I was pleased with the contractor I chose and would be happy to use HomeAdvisor again when appropriate. Hoffman Tree Service did a professional job for a fair price and responded quickly to provide an estimate and answer any questions I had.
Reviewed Jan. 18, 2019
HomeAdvisor is a complete scam for contractors. They will deceive you and steal your money. You will be constantly bombarded with completely bogus leads and still get charged for them. I was charged 196.00 on my last bill and never got a single job. DO NOT USE HOMEADVISOR IF YOU ARE A CONTRACTOR!!! They wont refund any money. When you ask to turn off your leads they just turn them back on without telling you and send you a bunch of bogus leads before you can turn it back off. Whenever you call someone, they dont answer and their mailbox is always "full" or "not set up". Scam! You would be better off buying your own billboard. Oh yeah and good luck blocking all the new telemarketers that have your number now.
Reviewed Jan. 18, 2019
Diagnose and replace leaking water heater and pressure regulator on water line into the house. Made appointment the night before and the work was done the next morning starting at 9:00 AM and finishing at 1:00 PM. Several options were offered.
Reviewed Jan. 18, 2019
Handyman Connection Santa Clarita Ca - I needed a bathroom door to be re-fit. Owner Dean ** did the work quickly and expertly. He finished the job with clean up and touch up painting. Excellent job. I will recommend him to the new owners after I move.
Reviewed Jan. 18, 2019
We sought and obtained a quotes for siding replacement. We put 50% down to reserve our installation and order the materials needed. We didn't first check the HomeAdvisor highly rated contractor. Turns out, he has a solid F from BBB and seems to be running some type of scam on unsuspecting applicants (including us).
Reviewed Jan. 17, 2019
If you are a small business owner do not use HomeAdvisor!! Not only will they lie to your face, but they will also charge you for leads you do not get. I wish there was a 0 star option. They rope you in with all this talk of getting work, charge you $300 and then when you do not hear from a potential client and ask for a refund they tell you no. And each person you talk to at "customer service" tells you a different reason for why they can't refund it. This company is a scam and I can see why there are multiple lawsuits against them.
Reviewed Jan. 17, 2019
Dryer repair - Great experience. Will use Home Advisor again if needed. The company we used was Red's Appliance Repair. They were friendly and professional, and did the repair quickly and well. Cost was reasonable for service performed. Response was very prompt from both Home Advisor and Red's Appliance Repair.
Reviewed Jan. 17, 2019
I used Home Advisor to find a plumber in Parkland. I went with the first guy to call because I appreciate the hustle and he seemed to know his work and answered all my questions. The plumber did everything in the manner he described and we couldn't be happier.
Reviewed Jan. 17, 2019
I recently found an excellent plumbing outfit through your site and have also had excellent results previously with finding contractors. This is a great service and I would like to thank you for finding and providing who and what is available in my area. I also go very much by the reviews that are presented on the website. I was impressed by the initial form we had to fill in, so that locating a specific job was narrowed down to specific details. This made it easier for both customer and provider.
Reviewed Jan. 17, 2019
It was awful. I hired someone they recommended. Said background check done, took my money, did not finish the job, sued him. Call HomeAdvisor, "Too bad for you." I did my own check and he had several companies. The license # were way outdated. They refused to do anything.
Reviewed Jan. 17, 2019
I signed up as a pro as I am a landscape designer and installer. I was flooded with leads that were completely different from the broad scope of work I do. HomeAdvisor makes you pay for the leads before you ever even make contact with a potential client. In summary, I paid about $600 for signing up as a pro, received unusable leads, and never made a penny. Don't waste your time and money.
Reviewed Jan. 17, 2019
I've used Home Advisor for two different projects. One was electrical, the other was for kitchen tile replacement. Both recommendations proved correct. Both contractors were as reported. I'll be using Home Advisor in the future. It's nice to have a place to go for recommendations - and even better because it's a free service.
Reviewed Jan. 17, 2019
HomeAdvisor is just terrible. Every project I try and do on this site they have no contractors in my area or one (1) person. Then when I try and set up an appointment for an estimate the contractor cancels... EVERY TIME!!! This is a waste of my time and not worth it. This site STINKS!!! Never ever will use again!!!
Reviewed Jan. 17, 2019
Found a great landscaper to help me prepare to put my house on the market. He did a great job and kept within my budget. As a single woman on a budget - who doesn't know much about landscaping - I felt Frank was honest and reliable. He created just the right solution for me - and I am very happy! I did not feel embarrassed or uneasy about my constraints regarding my budget. Frank understood my needs and worked with me. My landscaping looks great! And I am very happy with the outcome - both landscaping and my budget.
Reviewed Jan. 16, 2019
I needed help properly installing 3 very large scarves on 3 windows in my master bedroom. The Home Advisor site was easy to navigate and I got a response right away. The materials were provided by me and the labor was provided by the contractor. Excellent job at a very fair price.
Reviewed Jan. 16, 2019
From contacting Home Advisor to getting my curtain rods up took a day shy of a week. The company HA referred to me was prompt, friendly and professional. My project took less than an hour and a half to complete. Will use Home Advisor again when needed.
Reviewed Jan. 16, 2019
Leaf Removal Project - Stephen showed up on time. He did the work in a timely manner, and did not need me to be present. In fact I was able to run essential errands while he did the work. Stephen performed at a high level of quality. I was highly satisfied with the work he did.
Reviewed Jan. 16, 2019
Seeking tile work for a kitchen - Home Advisor was very precise and helpful as I searched for a company to install a kitchen backsplash. Being new to the area and not having contacts to connect with, Home Advisor was the site for me. I will be using the company I chose through Home Advisor for an additional project.
Reviewed Jan. 16, 2019
I went on line with Home Advisor and before I finished I got a call and Bell South Electric was on the spot that afternoon to fix my problem. I am impressed by the promptness of a response and the fast remediation of our electrical problem with an honest appraisal of our problem and a professional correction to it and at an affordable price. Will be using your services for all our needs.
Reviewed Jan. 16, 2019
I have tried using HomeAdvisor for 3 different projects, foundation repair, gutters replacement and fencing. I did not hire any of the "contractors". Either they did not show up for the scheduled appointment or they were not qualified to do the needed repairs. As a retired Building Inspector I know what to look for when hiring someone to do work in my home and although saving money is important quality work is much more important.
Reviewed Jan. 15, 2019
System was not functioning properly. The repair tech diagnosed problem and fixed it. Tested system after repairs to ensure it was working properly. Very satisfied with their responsiveness. Company has dedicated expertise in water softener systems. Will use them again if more work is needed and also refer them to others.
Reviewed Jan. 15, 2019
The Home Advisor site was easy to use and worked well. The reviews were helpful. I was promptly contacted by two professionals for my carpet stretching project, one of whom I hired. The pro did an excellent job, and the carpet looks like new again.
Reviewed Jan. 15, 2019
Awning - Home Advisor responded promptly with contractors for my project and followed up to be sure I received the information I needed. Very helpful way to start a project you are unfamiliar with. I look forward to contacting Home Advisor any time I start a project and need to find a reliable company nearby.
Reviewed Jan. 14, 2019
I contacted Home Advisor to help with marketing my cleaning business. I have had a bit of traction and was doing a cleaning job when I was contacted by Jarred **. Later in the day my 3 year old son had my phone and was playing around on it. Somehow he must have returned a call that was made by Mr. **. Before I knew it I was receiving a text message that mimicked that of a disgruntled boyfriend stating that he didn't appreciate being hung up on and if I wanted my profile deleted just say so! I was very taken aback because I had not yet returned his call. To my surprise my son had dialed them by mistake.
I told him that I would NEVER do business as a professional with a company that sends such unprofessional text without facts first. I will not be needing them for any assistance. And advise other professionals to beware of these sharks. Customer service is number one with my business and this is despicable. Just thought I would give you all a heads up before you decide to do business with a company that speaks to people this way. They are a joke. My cleaning business will thrive professionally without the help of them and their unprofessionalism.
Reviewed Jan. 14, 2019
Lord;'s Plumbing called right away to find out about the job. They were the only plumbers that called. They were on time, very courteous, and great job of installing new toilet and replacing part of a pipe in the basement.
Reviewed Jan. 14, 2019
HomeAdvisor will pass your info to anybody claiming to be professional. You never know who you letting to your home. I cannot believe that they allow to do this without consequences after they pass clients info to crooks. LEARN FROM MY EXPERIENCE. BE AWARE.
Reviewed Jan. 14, 2019
I had a good experience and the technician was on time and very personable. The cost of the repair was fair and he got it done the same day within an hour. I would recommend him to friends and family.
Reviewed Jan. 14, 2019
I was very happy with the results. Used one of the recommended plumbers from HomeAdvisor. But was a little taken aback by the fact that I was a little overwhelmed by the homeadvisor process and thought I had stopped it before requesting service and still got calls. Things worked out fine but would have liked to know the process was stopped before I got phone calls.
Reviewed Jan. 12, 2019
I've used HomeAdvisor for years to find professionals in my area. I believe that the pros on here are likely higher quality than straight off Google because their experience and reviews have been vetted. I will continue to use HomeAdvisor.
Reviewed Jan. 12, 2019
Our kitchen sink drain was clogged, and we needed help pronto. We were preparing for a big dinner party, and needed our sink working right away. HomeAdvisor found us a local plumber, and the repair team contacted us within five minutes of our logging the incident online.
Reviewed Jan. 12, 2019
If you need the mold removed from your home of office, please them a call. I called for an estimate Monday, got the estimate Tuesday, and they spent 7 hours doing a fantastic job on Wednesday. Cleaned my roof with chemicals then lightly sprayed it off. Buffed then pressure washed the driveway (75' long), then pressure washed the exterior of the house, and cleaned the gutters. My highest reviews. Ask for Anthony.
Reviewed Jan. 11, 2019
Window glass and screen replacement - Found a great company (Sky Glass LLC) through HomeAdvisor. The process was quick and easy. This was the first time I had used HomeAdvisor. Now I regret not using it earlier given my very positive experience. I look forward to future use. Thank you.
Reviewed Jan. 11, 2019
Used HomeAdvisor to find local tree service. HomeAdvisor provided enough choices for me to find the right local company for the job. Easy to use site, easy to find what we needed. The company C & G tree service that I hired through HomeAdvisor was great.
Reviewed Jan. 11, 2019
Well, from my point of view, this service is very helpful because it is quick, easy and anyone can depend upon them to give the best advice around because there are so many fly by night repairmen or women around who are not licensed or know what they are doing.
Reviewed Jan. 11, 2019
U W Painting and Drywall completed a drywall project in my home. They were professional and courteous. The job was very well done and they left a clean work site. I will definitely hire them for future painting and drywall jobs.
Reviewed Jan. 11, 2019
I used HomeAdvisor and found an excellent electrician who does everything right. I also like him! Electrical stuff in your house is really important, so it's good to have a good electrician to call -- and I like him; we've become friends. My cat likes him, too, and she's a good judge of people! When I looked at that other List, her top two recommendations for me were both in other counties! I am a Home Advisor guy now.
Reviewed Jan. 11, 2019
From start to finish Crown Hill was EXCELLENT! Eric was extremely kind, patient and communicated every step of the way. The fencing crew was AMAZING! They were all very nice, asked all the right questions, and did a walk through at the end of the project. They stuck to all timelines and our fence looks truly awesome! We could not have asked for more in the quality, timeliness, look, or price! We HIGHLY RECOMMEND Crown Hill for your fencing project!
Reviewed Jan. 10, 2019
One of their guys James ** kept calling me every few days for a couple of months to sign up with them as a contractor. Then he gave me "lead prices" which were actually HALF of what they charged me for most projects. Then, he NEVER answered his phone or email. They charged me almost $3,000 in 6 weeks! I have been attempting to cancel my account with them for over 4 MONTHS! They are deceitful, evil, and destructive to the professionals who sign up with them. I am glad my law firm will take of this. Horrible company that uses illegal tactics.
Reviewed Jan. 10, 2019
We hired Chris at Top Notch Tree Service from HomeAdvisor and were delighted with the service. HomeAdvisor showed us options and it was easy to choose a service close to us with expertise that we needed. Will use HomeAdvisor next time we need a project completed.
Reviewed Jan. 10, 2019
This was a very easy way to find the perfect company to fit my needs. I started out looking around online at individual companies and HomeAdvisor had everything I needed in one place. I will be sure to use HomeAdvisor for all of my needs in the future.
Reviewed Jan. 10, 2019
I had a great experience scheduling my service. Once I put in all my info and the service I needed on HomeAdvisor's website, I received contact info for companies in my area, who called me right away. I scheduled my service and was happy with the results. I'll be using Home Advisor again.
Reviewed Jan. 9, 2019
After I contacted HomeAdvisor seeking house cleaners, I was given 3 business names. I selected Nice "N" Clean. The owner, Leila Oliveira came out and gave me an estimate. She was very professional and answered all my questions and concerns. They did an outstanding job and I could not be happier with their work! Thanks HomeAdvisor!
Reviewed Jan. 9, 2019
The overall experience with HomeAdvisor was very positive. They provided five plumbers that service the Naperville area although none were in Naperville including reviews and ratings for quality of work, and other categories helpful in making a selection.
Reviewed Jan. 9, 2019
We received a quick e-mail response from HomeAdvisor with information on companies who could help with completely cleaning out a basement with decades of accumulated items. We were contacted the same day by three different companies interested in the project and ultimately chose one (based in large part on reviews online). We were pleased with the company's work and would use them again. The service provided by Home Advisor was very helpful in allowing us to complete this project quickly.
Reviewed Jan. 9, 2019
WARNING WARNING CONTRACTORS. I tried HomeAdvisor as a painting contractor since I work within a umbrella of our building company. They would not let me advertise as a painter even though I fo dba as one. So they try talking me into handyman. I back out. The same day they took $287.99 out of my account when it was cancelled the same day. Then it took 15 days to get my money back and they kept $65 dollars. I finally got that back then they email me saying I'm delinquent on my account 85 dollars and they're sending me to collections. I am pissed. These people are horrible. I owe them nothing now. They're made. They had to return my funds so they're playing fraud games on me. I'm out for them now. WARNING WARNING.
Reviewed Jan. 8, 2019
I found HomeAdvisor to be a great resource and was able to make contact with a reputable contractor for my carpet cleaning. Would recommend HomeAdvisor to others looking for a reputable contractor. It one thing to see an ad in a local publication but I wanted to be confident my selection would be a good one.
Reviewed Jan. 8, 2019
I felt more secure in choosing a business from Home Advisor after reading that businesses are screened and go through qualifications in order to be listed in Home Advisor. I was very happy with choosing Apex Appliance! Was so happy I chose Home Advisor for a list of home repair businesses.
Reviewed Jan. 7, 2019
Repair man was honest, fast to respond, and very knowledgeable. Repair man had over 30 years of experience. He took the time to explain things, show broken parts, and very neat and clean. He was extremely honest about his repair and what to expect. He tested the dishwasher before leaving.
Reviewed Jan. 7, 2019
PLEASE READ MY EXPERIENCE, THIS WILL HAPPEN TO YOU. New contractors beware of HomeAdvisor. I signed up in August for a discounted deal price of $287.99. What I got after this was 3 leads at an average fee of $84.36 each. I don't get to pick them or get an option to accept them, they just come and you have to pay for them. Each time the lead came through I would call immediately and the customer on all 3 occasions said they had already hired someone. How could this be if I called so fast?
I contacted HomeAdvisor and they did credit me back the 1st one but the other two I was still responsible for. I was told this was just the way the system works and that they send my lead to multiple contractors at the same time and if the lead remains open they then send it to more contractors. So the leads are not necessarily good leads and you don't have a say in if you are the first or last to get the lead. So even if like in my 3 instances they already hired someone from within or not you are still responsible to pay. It doesn't sound so fair does it? WELL IT GETS WORSE!
The accompanying app lets you suspend leads but only for 48 hours then it turns back on and leads start coming again and you get charged. So I called and said the leads were not working for me and wanted to pause new leads indefinitely until I was ready to try them again. I was very concerned but was willing to try it again in the future. So shortly after they paused the leads.
Now fast forward to January as I was reviewing my credit card statement I had the following charges: 12/21: 359.83 . 12/28 198.40 1/7 364.04. I was shocked that in a matter of 3 weeks I got charged $922.27 and for what. I called them and was told that the hold they put on for me was only for 90 days and once that hold turned off the leads started coming again, the problem was that I was not getting them. I had already turned off my app and felt no reason to logon since I had requested they suspend the service. It was either not clear or not disclosed to me, they will argue otherwise. After talking to multiple people on the phone and reviewing my account online I had received 7 without my knowledge. And beautifully enough their emails were going to my spam.
In all the confusion it was also clear from the app and online that none of those leads were contacted by me but the representatives all had beautifully worded scripts to respond to my questions. All saying the same thing that they could not do anything about the charges because I in fact did receive the leads. I pleaded with them to look at it fairly and understand that what I gained from these leads were nothing but they had scripted responses for this as well. Nothing I said showed compassion or understanding to their system that favors them and only them. The contractor is the most vulnerable and they will see those fees in many ways.
Finally I demanded they cancel my service completely because they said there was no way to pause leads longer than 90 days at a time. I was emotionally frustrated and exhausted. How many other stories just like mine are there, I can imagine many. So at the end of the day this experiment or investment as they will call it cost me a total of $1,210.26 in just 4 months and ended up with zero leads and $0.00 in revenue.
Reviewed Jan. 7, 2019
I requested and received information on 3 companies that did interior door installation. I made a selection and confirmed the appointment with HomeAdvisor and the company selected. However, after confirmation I received additional referrals via calls and emails that in my opinion weren't necessary. The site however was user-friendly.
Reviewed Jan. 7, 2019
This HomeAdvisor service worked very well for us and we are pleased with the outcome we had. The contractor that we hired exceeded our expectations in every way. The contractor was on-time, very friendly and professional. The cost was reasonable and met our budget. We will definitely continue to use this service.
Reviewed Jan. 7, 2019
It was nice to be able to find reliable help for the problem that I had. I was able to read reviews that helped me make my choice of which business to choose, and I was able to get a price range so that I would know what to expect when the companies began to contact me.
Reviewed Jan. 5, 2019
Don't ever use this company!! They are literally the worst with nothing but incompetent morons working for them. We filled out a profile with them as a handyman until my husband was able to get his CCB, and all the information we put in was removed by the company and they listed him as only offering debris removal. We tried fixing it a couple times, and it always was reset back to something he didn't even offer! For close to a year, they continued charging him for a service, but did not give him anything for it.
He finally got his CCB, we put the information in, and again they removed it all! He has had to call twice to get it fixed, but finally started getting some leads. Due to the season, none were actually looking for the work to be done right now, so he tried suspending the leads - and still they kept coming and HomeAdvisor kept charging. He called, asked to please suspend the leads, they said it was done but would still be charged $59.99/month. Leads are still coming in and they are still charging us! Several of the leads my husband had from them were scams, the contact information took him to other companies selling insurance and such; still have those charges too! Almost $1400 was taken off my paycheck, with nothing to show for it, to pay these horrible people who have done nothing but lie to us. Hope you get shut down you worthless thieves!
Reviewed Jan. 5, 2019
HomeAdvisor has been helpful on several projects I've had for my home and my rental. After I set up a project, I receive a call from their support staff to make sure my project can be sourced correctly. I highly recommend the service to anyone in need of help with home improvement projects.
Reviewed Jan. 5, 2019
I had a leaking roof. As soon as I noticed the problem was larger than I could handle, I used HomeAdvisor to find a professional. The process of contacting contractors, getting quotes, and getting the repairs was smooth and painless. The responses were quick. The repair was completed quickly and correctly. I am pleased with the whole process. I would recommend HomeAdvisor to help take the pain out of a bad housing sitation.
Reviewed Jan. 5, 2019
I really appreciate being able to find vetted professionals so easily. I have used and will continue to use HomeAdvisor when I need work done. I'm very satisfied with their services and I like that it doesn't cost me anything.
Reviewed Jan. 4, 2019
This is the first time I have used Home Advisor and had a wonderful experience. I had a waterless tank installed by Halo Services in Houston Tx. Excellent service and installation. I strongly recommend using Home Advisor for any jobs you have. The reviews by everyone are accurate as far as my experience went.
Reviewed Jan. 4, 2019
I have a leaking hole in my roof of my travel trailer and water entering the side of my RV wall... The previous handyman did not cover or seal the hole I paid for since 11/13/2018. He would not show up due to saying it was raining but I still have a hole in the side of my RV that was never fixed today's date 1/4/2019. Water has entered the inside of the RV and wet the insulation and wood so many times, the job needs doing once again. I paid $200 quoted labor, for the hole and leak to be fixed, plus I paid for all materials. I was told the job inside and out would be finished by the 24th of December 2018.
My wife and I will work on the inside of the camper, but I need A NEW QUOTE to fix the leak and hole on the outside of my RV. The Job has taken almost 2 months now and I have worked out, something is not right... I forgot to ask if the person was licensed, thinking HomeAdvisor has screened its people, and I did not get a invoice sent to me of the cost of Materials and jobs completed.
HomeAdvisor has contacted me and asked me about was I happy with the job completed, I told them I could not give an answer right now, thinking if I complained about the service the Handyman I paid for, he would not come and do the job. The jobs I asked them to do was quoted as $80.00 labor, for outside eaves work, $150.00 labor, for a toilet floor in my camper and $200.00 labor in my 2nd Travel Trailer, for woods work and I paid another $300.00 for materials, plus I supplied wood and materials I had at home.
I did contact the lady who gave me the quote at my house and told her if they can't do the job I can get someone else to do this, and gave them a option out of the contract. She said they would be able to do the job. I took it at face value that it would be done. If you can quote the job and do the job and not say you will when you don't contact me. If you are the Handyman contractor who did not fix the job, my wife and I paid for return the money you took, post it by mail. We do not need to continue with this non finished jobs and new water damage once again. HomeAdvisor does not need to have a bad reputation for handymen who don't do the job for almost 2 months later, to not be able to use or decorate my RV is such a insult that you as a handyman should be ashamed to say you are a qualified professional.
Reviewed Jan. 4, 2019
Sump pump - The technician who responded fixed the problem promptly and was very reasonable. When we advertised our need, calls literally were coming in within minutes. The technician selected offered to come right out but we scheduled for first thing the next morning and did a fantastic job!!
Reviewed Jan. 4, 2019
I am a new homeowner and am not very handy. What I cannot learn on my own, I outsource. HomeAdvisor is a great resource for finding what upgrades to my home are relevant and have a good return, the cost of those upgrades, and connects me with contractors who are qualified to work on my house.
Reviewed Jan. 3, 2019
I used HomeAdvisor before many years ago. Once this problem came up I decided to try them again. I put in all of my information, and within a minute received my first call. Within 10 minutes I received two others, who left very nice messages for me to call them back at my convenience. The first call met me and solved my problem thoroughly and quickly! Problem solved in less than an hour. I will use Home Advisor again! Being the head of two households, I trust them.
Reviewed Jan. 3, 2019
Elite Wildlife came when they said they would, explained every step they took to humanely remove animal from our attic, and repaired the damage in an attractive way that would prevent future animals from getting in. Would highly recommend them.
Reviewed Jan. 3, 2019
I was very impressed with the speed that Home Advisor took in finding several appraisers. They provided me with several qualified appraisers to choose from. I found a great appraiser and now tell everyone that when searching for professionals go to Home Advisor first.
Reviewed Jan. 3, 2019
Third Generation Heating, Cooling and Home Services: My experience was positive in every aspect - from initial contact, communication, scheduling, pricing, quality of work, time involved, clean up and professionalism of the workmen. I would highly recommend this company and will personally hire them again if I have the need.
Reviewed Jan. 3, 2019
Site is easy to use. Fairly well laid out and easy enough to navigate. Repair company called within minutes of submitting a project and was able to come out that day as well. All in all, fairly well satisfied.
Reviewed Jan. 3, 2019
We have had good luck using HomeAdvisor on several projects. Highly recommend you use them. We have called for electric, tree removal, HVAC and all were reliable and reasonable. We had more than one person call, callbacks are quick and people are professional.
Reviewed Jan. 3, 2019
HomeAdvisor had an electrician available for after hours on a Friday night. Was very happy with experience. Mike the electrician was very polite, professional and had the parts needed to get my electricity back working. Two breakers were melted behind and a new line that Wolfe electric put in was not tied down. Mike showed me. He said I was lucky my house had not burned down since the breakers were melted in the back where they are connected. Mike showed me everything and let me watch him work. Many workers do not want you to watch them work. Mike was good with me watching and he showed and explained everything before he did any work or replaced anything.
Reviewed Jan. 3, 2019
I believe this is the third time I've used HomeAdvisor. Twice for my mom and now for a project I needed done. Great experience. Easy to use. I know a few other people who have used this service and have also had a good experience.
Reviewed Jan. 3, 2019
They got me connected with local contractor for a project that I opened. The contractor was extremely rude, overscaled and priced the work, and ended up hanging the phone on me when I showed no interest in working with them. I wrote a feedback for my experience but HomeAdvisor would not publish it just because no work was done. After talking to couple of their "customer feedback" agents, I learned that they are really serving the contractors side, not the consumer, by giving the right to the contractor "not to work with the customer if they don't feel comfortable", based on one of their managers. I would never work something through them again.
Reviewed Jan. 3, 2019
My GFI on the porch constantly went off and set off the circuit breaker. He traced the problem, repaired the wiring and installed a new GFI. He checked the circuit breaker and installed a new junction box with outside based wiring. He checked all of the porch outlets to make sure that they all worked after he was finished.
Reviewed Jan. 2, 2019
HomeAdvisor provided contacts for three electrical contractors almost immediately. I selected one and had the work scheduled first-thing the following day. The contractor was great. The work was done quickly and efficiently, the price was fair, and we were tickled with the results. I have had a couple of contacts since from the other contractors but have not been bothered or pressured. It was a really good experience going through HomeAdvisor.
Reviewed Jan. 2, 2019
Can't believe how they really care about the customer. After the tech left, few hours later on I walk into the room with a lot of spots, notice there is few didn't get clean. Email the company office, and within minutes the office person say when can they get some one out again. With hour I got a new person and go through my four rooms again, redo it all. Can you believe that?
Reviewed Jan. 2, 2019
HomeAdvisor was very helpful with helping me find a contractor to fix my garage door and even followed up with a call afterward to make sure I was able to get everything taken care of. Home Advisor also asked if there was anything else they could do to assist me.
Reviewed Jan. 2, 2019
I love using HomeAdvisor. I am never disappointed. It is a tool I exclusively use. It is reliable and definitely brings out the best trades to use for projects. I have come to realize it is a great tool for really scrutinizing companies for projects for the home.
Reviewed Jan. 2, 2019
This service has help me save time finding vendors to make various repairs. I manage several rental properties and it is often hard to find a contractor that is immediately available to look into my repair needs. Great Job HomeAdvisor!
Reviewed Jan. 2, 2019
Fix Wash Machine - Mr. ** came on New Year's Eve to help us. This was very much appreciated. I will recommend him to all our neighbors at the Summit Regency in Bethel, CT. Both my mother and I were very impressed with his dedication to his work and his commitment to doing well by us.
Reviewed Jan. 2, 2019
HomeAdvisor was very prompt in sending me a list of contacts. They followed up with me on the status of my projects and my interaction with the pros. Some pros called to arrange a meeting, and were never seen or heard from again even after I accepted their bid.
Reviewed Jan. 2, 2019
Before HomeAdvisor, I wasn't sure where to look for contractors. We have found three good ones in the past year through HomeAdvisor. You can see listings for several contractors and decide which one(s) you want to talk to. HomeAdvisor also makes it possible to keep a record of your projects and the contractors with whom you've worked, which is helpful.
Reviewed Jan. 2, 2019
I hired a plumber through HomeAdvisor. They were incompetent, can't even distinguish the basic Hot and Cold alignment on shower faucet, and left me a hole by unnecessarily opening a plate and not know how to put it back on. Then they overcharged me, not even the estimate on the phone for a simple job that took 13 minutes. The problem with HomeAdvisor, when I made a complaint, he said they were just an advertising agency for the professionals; they're not responsible beyond basic background check, reg. bankruptcy or criminal record.
But they're denying that they operate in the premise that consumer is protected by certain amount of appropriate business ethics that included gross overcharging; leaving a mess that shows poor business ethics, and plain misleading by giving a quote on labor and adding $50 to that and charging $75 for a $15 part (cartridge). And I agree with another reviewer, they also did not post my negative reviews until I got them on the phone to complain. Thus, I will be very wary of their professionals they represent, though HomeAdvisor operate on the premise that they meet all ethical guidelines that consumers are looking for.
Reviewed Jan. 2, 2019
Extended 3rd bay garage drive and installed sidewalk to correct driveway to garage service door on the side and the patio in the backyard. 3 downspouts previously carried water to a splash block on the ground. A trench was dug for all 3 and a plastic line with a pop-up discharge outside of the new sidewalk was installed.
Reviewed Jan. 2, 2019
I've found some good pros. Very pleased overall. But very bad experience with movers (Johnny on the Move in August). I contacted HomeAdvisor, called, emailed, opened complaint. Occasionally over the months I'll receive an email or vmail from someone (different person each time). I'll call or contact back the same/next day and never get a live person (vmail or email to nowhere). Once early on I did actually talk to someone but it never went anywhere. I tried to work out with company several times. Done that. They will do nothing despite many, many issues.
Overall damages over $1500 to property and additional inflated fees $600 or so above rate quoted. Terrible. Late for 8am move. Arrived at 1pm. 3 hour move (tops) didn't end until almost 11pm. And I was helping/moving for them!! Terrible, awful and no one has done a thing to compensate me or help me. Please call if you'd like to but I do work full time so you may get my vmail (and I'll call back if you give e a real #/way to contact you). Thank you & happy New Year.
Reviewed Jan. 2, 2019
I was out of town and discovered that I had water on my floor in the basement. So, I did not know who to call, and I remembered Home Advisor as a resource. So, I called and got the ball to rolling with quotes, and subsequently had someone to come out and repair the problem. It was an emergency and during the New Year's holiday weekend and everyone was off and closed. So, I contracted the plumbing company and they came and fixed the problem and got the water off the floor. Now, I will work with a mitigator to dry out my basement from the water in the walls. I will use Home Advisor for that problem as well. Hopefully, after the mitigator comes and dry out my basement, I should be back to normal in my basement. I am glad I rememebred to call Home Advisor to recitfy my home problem. I will continue to use Home Advisor for all my home needs and problems. They came through this time and I am most appreciative of their work and service.
Reviewed Jan. 2, 2019
This is a great referral service. It is very easy to use and the very first suggestion ended up being who we hired and we were more than pleased with the work. We will definitely use this service again for our other remodeling needs in the future.
Reviewed Jan. 1, 2019
TV Wall Mount - Great customer service and a quality install. I will definitely call them again for any similar future needs. Install looks great and time from initial phone call to service install was the next day. TV looks great and I could not be any happier.
Reviewed Jan. 1, 2019
Provided a great contractor to complete our shower remodel project. The price was very reasonable with the chosen contractor. The ability to comparison shop in one location was very helpful with HomeAdvisor. I plan on using this again for future projects.
Reviewed Jan. 1, 2019
I have consulted with HomeAdvisor several times in the past two years for different home services. This time it was for air duct, dryer vent, and furnace cleaning, and again, we were extremely satisfied with the number and quality of potential contractors. We ultimately asked for quotes from three of the more local providers, and the one we selected did a great job from the initial contact to the actual work in our home.
Reviewed Jan. 1, 2019
I was afraid I wouldn't find someone who would want to take on a job so small (repair and reinstall 2 kitchen window screens). Mike scheduled the job promptly, was very experienced and courteous. I would highly recommend Captain Wood Carpentry.
Reviewed Jan. 1, 2019
Without HomeAdvisor I may have been looking for an electrician longer than it already was. They provided me with quick and accurate assessment and info that lead to a timely decision. The electrician I picked was very nice and knowledgeable. Thank you HomeAdvisor!
Reviewed Jan. 1, 2019
HomeAdvisor gave me a good ballpark estimate of what I would pay for a new water heater installation. I will use HomeAdvisor in the future. They were polite and courteous and I did not have to wait very long to get connected to a local professional. Job well done. Thanks again.
Reviewed Jan. 1, 2019
Lawn Maintenance Service - I appreciate HomeAdvisor service as they do all the leg work and make it easier for me to choose a company to work with. They also check back with you to make sure you are satisfied. Thank you for your efforts.
Reviewed Jan. 1, 2019
I have used HomeAdvisor before and have been very pleased with the quality of Pros that have helped me with a project or repair. This time the Pro called me and came on a Sunday evening to fix my heating problem. I will definitely contact the HomeAdvisor for future projects that I need help with.
Reviewed Dec. 31, 2018
Very responsive, followed up to make sure I was satisfied. The inspector I chose was excellent. Showed up on time and was easy to work with. He delivered the report as promised. Will use again for additional jobs. Three additional words to meet the stupid quota.
Reviewed Dec. 31, 2018
My husband signed up with the company to receive referrals for his business. The salesman was slick and he bought a 1 year subscription. A few months later a charge shows on our credit card for a "help desk". What? We live in a rural area and the only referral we got was a "test" call and that was for a call that was over 3 hours away. We called to cancel the "help desk", no refund of the money, cancelled the subscription that offered no viable referrals- no partial refund. Business owners think long and careful about signing up with this company. Ask for every little charge to be on paper and clarified before giving them over $300 for nothing.
Hi Susie, We're sorry to hear that your experience has been anything but positive. We are happy to look into your situation in more depth. If you would like to speak with a rep, please send your contact info and we will reach out. –HASupport
Reviewed Dec. 31, 2018
Used Home Advisor many times and satisfied every time. Home Advisor is truly a home repair advisor representing good tradesmen. Price has always been okay while I had a professional doing the work. I feel that I have never been taken advantaged of. Plus, I always have the recourse of complaining to Home Advisor if things didn't work out.
Reviewed Dec. 31, 2018
Roger of Roger's Antenna Service does superior work at a reasonable cost. He was prompt, called several times to arrange an appointment around the rain which interfered with the project, gave an accurate estimate, and took the time needed to complete the work completely, cleanly, and professionally. I will recommend Roger to all who need an antenna to avoid the ridiculous cost of cable television. I can receive all the Boston channels I have always wanted and which are not available from cable service in NE CT.
Reviewed Dec. 31, 2018
The technician Shawn was on time, he was efficient and solved my electrical issue in no time. Good to know I can call them again if I have an issue. Electrical problems are scary, and I knew from the minute he arrived that the matter was going to get solved.
Reviewed Dec. 31, 2018
I found the best Handyman through Home Advisor, called Jack of All Trades, and this site gave me all the needed information and kept me updated. I will use this service again. This site is very helpful and easy to use. Thank you for this help.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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