How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

HomeAdvisor (Powered by Angi) Reviews

4,951,801reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

Filter by Rating

  • (18,759)
  • (1,644)
  • (485)
  • (299)
  • (1,366)

Popular Mentions

    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
    • 4,951,801 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
    • 4,951,801 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 21 Reviews 2780 - 2930
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2019

    We were very happy with experience. We received a list of professionals quickly. One was excellent in reaching out to us. The others we had to pursue for quotes. Very happy with professional that we chose. Overall, would recommend Home Advisor.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 1, 2019

    Carpet cleaning. We were very pleased with our quick response and VERY pleased with the company recommended to us. They did a great job on our carpets - they look new. I like that it did not take a long time to dry. We will use this company again for sure!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 1, 2019

    Remodeled basement. Excellent experience and would highly recommend them. Could not be happier with the work that was done on this project and would hire them again to do any further projects. The owner and his workers kept us updated as to what was going to be done and that was very much appreciated. Great job guys!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 1, 2019

    I was very pleased with the recommendations I received from Home Advisor and hired one of those they recommended. I was very satisfied with the outcome. Most of those recommended came out to give their estimates. Hired the one who came out first and turned out to be a great decision. Very happy with my experience with Home Advisor.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 1, 2019

    Toilet stop up unstop flush freely water goes down freely. Toilet flush freely hold down handle until hear hissing sound. Technician used a snake not a real snake but a snake with a handle. He put it in and twist it, pull it out and put it in again. This time all is well.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2019

    Hard workers and did a great job. Highly recommend. They arrived on time and worked very hard. Good value. We took many quotes and they proved that they were the best for the job. We are very pleased with their work.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 30, 2019

    While some experiences have been good, others have been a nightmare. This is fair and accurate. I have learned that I must be wary of the companies that are listed on this service as they are not all vetted and reputable. I will continue to use the service because of the convenience of having a number of services to choose from, but I now know that I too, must investigate the services offered and the people who are being forwarded to me.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 30, 2019

    I have done a number of projects using Home Advisor. It is quick and easy to use. The list of contractors has always been a great source to choose from. If your looking for a contractor for work you need done, this is a very good source. Will use them again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 30, 2019

    I've found a handful of great pro's for multiple home projects. I don't know how much vetting goes into the process for Home Advisor but I have not been disappointed with any of the pro's that I have hired. Joe

    Thanks for your vote!
    Profile pic of the author.
    Price

    Reviewed Sept. 30, 2019

    Beware of this service. I used them to find service pros to give me a FREE QUOTE. They came out and charged for the 'free quote'. There was nothing on the site about a fee and they basically told me, with a lot of attitude, that it was MY fault that I didn't ask the right question regarding the FREE QUOTE. Unbelievable. I will NEVER use this service again. For those looking to use them anyway, ASK BEFORE these service providers come out for a 'FREE QUOTE'. This is a fraudulent service.

    Thanks for your vote!
    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Adrienne, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport

    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2019

    I requested help finding someone to install a privacy fence and that same afternoon had several calls and appointments set up. Great response. I would definitely recommend Home Advisor to any and all that ask who needs work done to their home. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2019

    I needed some bathroom sink expertise... called RotoRooter and other locally adverstised businesses... no replies. Went to Home Advisor... had three possible resources within an hour; had a supplier VISIT to give an estimate same day; scheduled and completed in two days. Very well done. Happy with HA.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 30, 2019

    I should have gone to HomeAdvisor right from the start - nonetheless, they made it extremely easy to find a local company and that company made it extremely easy to cross this project off the list. Next time I'll start my project with HomeAdvisor. Thanks again!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 30, 2019

    Finding house cleaner. The two services recommended were both responsive. We went with Lone Star maids because they were willing to come out on a Saturday and give us an estimate and able to star the next Monday. I appreciate having Home Advisor to use as we are new to El Paso and did not know where to turn - especially when someone is in your home for the service! Thanks HA!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 30, 2019

    I had never used Home Advisor before but we needed someone to pressure clean our lanai, driveway and sidewalk. I had two responses immediately and we chose Depalma & Sons who were excellent. We will definitely use the company and Home Advisor in the future.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 30, 2019

    Pressure washing. This is the first time I used HomeAdvisor and will most definitely use it again. I was contacted within a very short time and had scheduled an appointment with Kyle for an estimate the next day and the next day the job was done. Within 48 hours the job was completed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 30, 2019

    Great help at finding a professional company in your area. I have now used this service twice. A home inspector when buying a house and a roofing company. Both hired and did a great job. I like that it gives you options with reviews, especially in such a small town.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 30, 2019

    My water heater leaked and had to have it replaced. HomeAdvisor got me to a professional quickly. The work was done right at a good price. Would use HomeAdvisor for my future projects and would recommend using HomeAdvisor for your projects.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2019

    They recommended 2 services. We liked Fixd. Phone call was friendly and helpful. Can't think of anything else to say. But I have used HomeAdvisor twice and glad that I did. What else can I say, they are professional and appear to be knowledge, quick in responses. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2019

    This service worked very well, I had replies from multiple contractors. However, another previously requested service resulted in no response from any contractors. I don't know if the fact that I wanted this done quickly, resulted in more responses. The other service was a month or two out.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 30, 2019

    Fast work, personable men who came to do the work. They came early and did the work fast. Thunder Garage & Locksmith is my recommendation. My experience with other local garage door repair services was a nightmare for me. Others locally said they would be here within a 2-hour window and 2 of them were late.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 30, 2019

    Repair of water damage. Found a small company (Little deeds) that really cares about ensuring customer gets great value. Emilio and Brad were the main service providers and they provided excellent work and are very experienced. They overcame all challenges that surfaced and offered great solutions.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 29, 2019

    This is the first time I have used Home Advisor but I found the experience very easy to use and I was please with the responses I received from every vendor that called. I did hire a Home Advisor contractor and will be using Home Advisor for all future projects. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 29, 2019

    Home Advisor assisted me materially in finding an excellent engineer for my project. In searching for a sump pump service provider I haven't had the same good luck and am disappointed with the small number of choices. Will have to resort to conventional means. I generally don't like providing my contact information for service providers to reach out to me. I want to be the one to initiate contact. I am looking for a quality service provider, not a bidding war.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 29, 2019

    Received recommendations less than one hour after we contacted Home Advisor. Thank you for the prompt service. We will use Home Advisor again in the future if we have another project. Service was very easy to use. We would highly recommend Home Advisor.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 29, 2019

    I have used Home Advisor two times and really appreciate their assistance. This is the place to go when you need a pro. I have always experienced complete satisfaction. This is a great place, I highly recommend them. I am a very satisfied customer.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 29, 2019

    Home Advisor sent me the number of a tree service business and I'm so grateful to them. You made my job of selecting a tree removal expert easy. The company I went with were great to work with and very professional. I was impressed with all the safety precautions they used while doing this job.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2019

    Home Advisor always come through for me on getting job completed. No issues thus far. I would recommend home advisor to my family and friends. They respond to all request in a fair amount of time. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 28, 2019

    A very good experience! The job that I needed completed was done in a timely and professional manner, at a fair price. I would use Home Advisor again, and definitely use this contractor again. Another project checked off of my list.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 28, 2019

    There when needed. Home improvements projects, emergency help from inside to the your yard, they have many companies that can meet your needs. Professionals that care about the services you need and their work can be rated for satisfaction or canceled if there is a change.

    Thanks for your vote!
    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 28, 2019

    Delivered and installed mulch. Customer service was great. Quick to respond with an estimate. Worked quickly, cleaned up after themselves. WOULD RECOMMEND. NICE PEOPLE. Will call again for another job. Glad I used Home Advisor and found this great company. Bragging to my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 27, 2019

    Once you submit a job, it is nice that a live person calls and confirms things. But they called at 8:20 AM. Should wait until 9AM local time. Also found out that my address is available to all Service providers on Home Advisor even to the ones that I did not "Invite". I found out that other people have showed up to a homeowner's house claiming to be someone from one of the recommended companies but they are not. Which is concerning in today's culture. It did not happen to me personally but I have heard of it happening. I would like Home Advisor to fix this privacy breach.

    Thanks for your vote!
    Verified purchase
    Installation & Setup

    Reviewed Sept. 27, 2019

    Removed old linoleum tile and leveled the utility room floor. Cleaned up every day and hauled away the debris. My house is very old so there were many adjustments to remove and install the baseboards. Chai Floors did a Beautiful job.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 27, 2019

    Great job, quality work and reasonable price! The job was a major renovation of a storefront of the main floor and the basement with new stairs, sheetrock, a floor to ceiling wall with doors around kitchen area crown molding and new doors throughout.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 27, 2019

    It was easy to select the specific project needed; the detailed list of project options was excellent. Home Advisor helped quickly narrow the contractor search. Their list of local contractors was accurate and up to date. Will use Home Advisor again.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 27, 2019

    I love the idea that I can input my issue and I can have the Pros contact me... the ones who want the work and want my business. I had a plumbing issue and I had it repaired same day w/o emergency fees and great customer service. Also, I didn't have to call around.

    Thanks for your vote!
    Installation & SetupContract & TermsPricePunctuality & SpeedStaff

    Reviewed Sept. 27, 2019

    August 2017 choose a roofing company from HomeAdvisor. AmTech. Been a nightmare. Said he was licensed contractor. He only has a business license anyone can get? No experience required, Man name Tony. The owner looks professional. Tells me he does everything by the book. Said he had a trained crew that worked for him many years. They would come to my home, install my metal roof in one day. Gave me a pre-formatted contract, That stated furnish and install new pipe boots. I had 5 pipes. It said all work to be done in a professional timely manner. That all debris trash would be cleaned up each day. I even had him sign a paper stating all work would be done by the manufacturer's guidelines and specifications no exception.

    This is what happen there after: Without my knowledge subcontracted out my roof to a drug addict. Started telling me he could only do 2 of the pipe boots that that didn't use the underlayment or closer strips on their metal roofs. These are parts of the roof stated by the manufacturer to be installed as part of their required product. He shows up 7 days late. With the metal roof and no crew. Just a man and a boy. I said, "Where is the crew?" He says they be here later. Took the one man three weeks. Sometimes he would show up work a hour or to some times not at all.

    After three weeks says he is done. Metal roof is full of dents, dings and scratches. Looks really bad. I had been telling him and the owner that had came by only one time during the 3 weeks I was going to have it inspected. He came the day I was having inspected wanting me to pay him, I ask him to wait a couple of hours. If it pass inspection I would pay him. He the owner starts cursing my wife. Ask him to calm down, not use that language in her yard. He tells her to, "Shut up you dirty ** trash."

    The roof failed 2 different inspection. Has cost me over $4,000 in legal fees. Judge ordered him to repair my roof. Looks better but still has lots of scratches. That he blames on me the customer. He Refuses to take responsibility for anything. Never keep his word even when he's signed a contract. It cost me double what any other contractor would have and it's still not right. I

    Thanks for your vote!
    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Johnny, We’re sorry to hear about your experience. If you'd like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. We have forward your information to the correct department and a rep will be reaching out soon. If there is anything else we can assist you with please please reach out at emailus@homeadvisor.com. -HASupport

    Customer Service

    Reviewed Sept. 27, 2019

    Don’t be fooled! How do you think they turn a profit? They are selling your information to contractors looking for referrals. How well do you think they screen their “contractors” if that is where their revenue comes from? I am a furniture builder/restorer and they have called and harassed me tirelessly through calls, texts, and emails to join their rolls and I refuse! I am assuming they found me through a social media search since that seems to be the only info they have. I have asked them nicely to take me off of their call list and I block their numbers on my cell but they continue to call. They deceptively use local numbers (like any shady telemarketer/collection agency) but have a callback number in another part of the country when leaving a message. I do well on my own through social media and word of mouth so I don’t need their service. Especially when it is this deceptive to consumers.

    Thanks for your vote!
    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Patrick, We apologize for any inconvenience and thank you for reaching out. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Staff

    Reviewed Sept. 27, 2019

    Would use Kingdom Construction again and highly recommend their services. Very professional, polite and efficient. I was kept abreast of the entire operation from beginning to end. This company cleared junk and debris from a resident that was being sold.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 26, 2019

    I do not personally know any contractors in this area. This is the 3rd time I have used HomeAdvisor and I will be using them again in a couple of months to find a contractor to paint my house and wash my roof.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2019

    I contacted HomeAdvisor to receive names of companies repairing balcony doors. Three vendors called immediately and I was able to schedule service 48 hours out. The representatives were professional, timely and did great work. I HIGHLY recommend HomeAdvisor to friends and family.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 26, 2019

    Electrical work. Mr. Sparky was pleasant to work with. They sent Randy out the same day. He was great. He was very professional and did great work. Thanks to them my light now works. I couldn't be happier with the service I received. I will refer them and use them again.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 26, 2019

    Needed to find lawn service for aeration. I found a few good companies. I was able to compare them and find company that did a good job at good price. Home Advisor made it easy to contact each company. I would use them for other home projects.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2019

    Home Advisor sent me 3 great companies to call/compare within 5 minutes of my request. I spoke with 2 of the companies and made my decision about whom to use within a few days. It was very painless and took way less time than if I had done the research on my own.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2019

    We were contacted by several companies for our project. This allowed us to not only get several offers but also gave us a good understanding of the work the project required. This allowed us to hire the best company for the project.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2019

    I like using Home Advisor. It cuts down on looking for quality repair companies. Looking through Google or any other search engine doesn't give you the help I am looking for. Home Advisor helps to take the guess work out of selecting a company.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2019

    Service was prompt and efficient. Very helpful, would definitely use again. Response is immediate and all involved individuals were professional and courteous. It's good to see that there is a online service you can contact regarding any home repair needs you may have. Great experience.

    Thanks for your vote!
    Customer Service

    Reviewed Sept. 25, 2019

    HomeAdvisor acted in a very fraudulent manner. I am a contractor who has used the HomeAdvisor service for years. I am busy the last few so I have had my leads off. They say I’m to get an email to restart leads But this does not always come. No guarantee. They started the service with no email, told me not to worry about certain types of leads unless the customer and I agreed on a deal to perform work.

    They sent nearly $500 worth of leads that were blank email. I called and requested a refund and to stop my account but agreed to a deal with $200 in money going back to me. A credit as the operator put it. One month goes by no cash. Turns out the $200 credit was for More leads I didn’t need. This company has no issue misleading clients to be charged hundreds for nothing in return. Misleading practices to ensure percentages of wallet. Avoid at all costs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 25, 2019

    Friendly and professional. Did a nice job repairing broken concrete and crumbling steps in front of house. They were able to match the ancient bricks that were there originally (not an easy job). Cleaned up nicely when finished. Would definitely hire again.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 25, 2019

    I reviewed the ads on Home Advisor and chose Mike **. He was on time, clean, friendly, knowledgeable and did a very good job. I have used Home Advisor in the past and was very pleased with the servicemen I found.

    Thanks for your vote!

    Reviewed Sept. 24, 2019

    Match-making with such MISCOMMUNICATION. I was connected to some potential help a month after I began a relationship with HomeAdvisor with much complaint. I don't like this IAC company. Typical NYC job-prostitution ring. And Golden, CO? Who exists in Golden? I am so glad I am even better than Manhattanites.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 24, 2019

    Needed someone to fix my Sloan flushmate. Another plumber told me they did touch them. I received a prompt call and the plumber was able to fix it Monday afternoon. With foot and leg issues, it was hard to go downstairs every time I need to use the toilet. Great to have my upstairs one fixed.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 24, 2019

    I have been very pleased with the response I have gotten when using HomeAdvisor. The professionals they recommended were very professional and responded quickly to my cry for help. I will recommend them to family and friends who need help with home projects.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 24, 2019

    Ronald Ardary Construction was our first choice and we got a call immediately after signing up on HomeAdvisor and met Ron within a few days to begin our bathroom remodel project. We wanted to remodel the master bathroom and renovate another bathroom. I would definitely recommend HomeAdvisor to friends and family.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 24, 2019

    Wonderful service and very well skilled plumber did a great job. His name was Daniel and will have do additional work soon that we need. I will be referring Kentex for all plumbing work now to my friends and neighbors.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 24, 2019

    Roof repair. Showed up on time and gave a fast estimate. Promptly returned all calls/texts. Did the project in 1 day. Did an excellent job on the roof, and explained all of the work required. Did a very good job cleaning up afterwards. Highly recommended. All aspects of the job were thorough and professionally done.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 23, 2019

    Repair kitchen cabinets. It took a little while to find someone, because I listed the job and They suggested I advertise for a Handyman. Because I put the job under carpenter. When I did this I got 3 responses right away. They spoke to me prior to the job and assured me that all workers had background checks and told me what to ask for. I have used Them Before and I would use HomeAdvisor again, I trust them. They take a lot of worry out of hiring a stranger.

    SP

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 23, 2019

    HomeAdvisor gave me options for the job I needed done, and the contractor recommended was excellent. The contractor contacted me immediately after my HomeAdvisor submission. The contractor was very knowledgeable, professional and friendly. My roof cleaning was completed within the week.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 23, 2019

    This was the worst experience I’ve ever had with someone trying to make a sale. First of all, I didn’t call your company. You called me. Apparently someone who had an account with you used to have our number in the past. When your sales woman called us, I quickly and politely told her that we don’t have an account with Home Advisor and that the person who used to have this number must have. She then called me a liar, and then hung up the phone. I called back thinking maybe I misheard her. When she answered I asked if she called me a liar and she said that she did. I asked to speak to her manager and then she went on to claim that she was the manager. I told her she wasn’t and again asked to speak to her manager. She then said that if we have a complaint to call and report her and then she hung up again.

    Our CEO of the company was in the reception area when the phone call came in and he heard the whole thing. He was so mad that he himself called the company on another number and made a complaint. To be fair, the person who answered said that the sales woman was out of line and what she did was unacceptable. She then said she would call that department and get it taken care of. Who knows if that will actually get handled. Our company is quite large and successful, but I feel so bad for the small businesses just starting out who think they have to deal with companies like this. This is how they treat someone who they think has an account with them? Yikes.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 23, 2019

    Home Advisor sent me several potential plumbing leads! They were all fairly competitive! I actually went with the lowest bid and everything worked out fine! Home Advisor is a really useful service, and I would definitely use it again for future needs!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 23, 2019

    Garage door maintenance. I interviewed three contractors and without any fees for the first visit. I chose what I considered the fairest price and proceeded with the project. The Work was performed very efficiently and much faster than I anticipated. The result was I now have garage doors that function more smoothly and quietly than I hoped for. All moving parts were replaced with new superior ones and my wife will no longer have to close hers with the keyed in code. Best investment of my time in a long while.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2019

    I needed a patio put in and didn't really know where to turn, so got recommendations from Home Advisor, had three people come in with estimates and chose one, whom I was extremely happy with. Because they had a minimum of three pre-selected contractors, it was easy for me to go through the final selection process.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2019

    I was given multiple choices for the job I needed to be done. After my initial scheduled appointment, they did a follow-up call to see the progress and see if other projects were needed or problems with my current project.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 23, 2019

    Home Advisor was a great resource in finding a company for yard clean up and maintenance, allowing us to obtain quotes from several sources which had favorable reviews. We will definitely use Home Advisor as a resource in future home repair or home maintenance projects.

    Thanks for your vote!
    Staff

    Reviewed Sept. 22, 2019

    All American contractors. This contractor was very reliable and fair priced. Recommended him to my neighbor who also used his services. He kept us informed about his arrival and any delays that occurred. My project was small but I am sure he is just as dependable with larger projects.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2019

    Air Conditioning Repair. Gave me a list of recommended contractors to choose from. The contractor replied and I was able to get the repair done on my schedule. I didn't have to sort on my own which company served my area. That was a plus.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2019

    Home Advisor has always recommended excellent pros who do great work. My one complaint is that I clearly marked "do not call" as I wanted to review the pros myself first but as usual I immediately received a call from one of the pros. This is the only reason I sometimes avoid Home Advisor.

    Thanks for your vote!
    CoveragePrice

    Reviewed Sept. 21, 2019

    Most recently, we selected a tree service from HomeAdvisor's PRO listings. They provided a very reasonable cost & job proposal, and after hiring them, were extremely pleased with the work they performed. (We appreciate that they were insured and background checked, as well.) We've used HomeAdvisor to hire others for carpet cleaning & tuckpointing services, and feel very confident in referring our friends & family to contact HomeAdvisor for their own needs, too!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 21, 2019

    Remove debris from old, dismantled cross tie retaining wall. They also hauled dirt to backfill an area behind a new retaining wall. In addition to hauling the dirt, this job also included physically lifting very heavy railroad cross ties.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2019

    I highly recommend them. Great work and great people. They have very high standards and work very neat and clean. The professionalism and standards of the owners is reflected in their entire team. Call them first for your next project.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 20, 2019

    They found the pest that was making a scratching noise on the damper in my fireplace. They inspected attic for any problems. Went on roof and inspected chimney. Wire on its cap was bad, allowing anything to get in. They replaced with new wire the following day.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 20, 2019

    ASAP Garage door repairs did a wonderful job fixing our door. They were professional and came to our house faster than we thought would happen. We couldn't be happier with this company. Everything was explained before the job started; what was going to be done, how long it would take, the warranty, and the cost.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2019

    I received a call from a contractor within seconds after I submitted request. The contractor came out to view project and give a quote within 2 hours. The project was completed that day. I am very happy with the result.

    Thanks for your vote!
    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed Sept. 20, 2019

    He was on time for the scheduled appointment and solved the problem of wasp infestation! I was a bit skeptical at first because the nest area was hard to get to! But I became a believer after the extermination was a complete success!

    Thanks for your vote!
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Sept. 20, 2019

    I requested Installation of home electronics such as a T.V., Xbox, etc.. The appointment was for Friday, September 20th at 8am and no one showed up. I called to find out why and was told the contractor decided not to come!! No explanation given. Upon verification of who I was I noticed they had my address incorrect. They put Street Quart East instead of Street Court East for my address!!! Who does that!!! Then they wanted to reschedule my installation for a week later on September 28th!! No refund offered for the inconvenience of missing out on income since I had to take off for this mess!! Won’t ever book with them again!!!

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Sept. 20, 2019

    I have had 2 shocking experiences with Home Advisor. I tried to leave negative reviews detailing my experience. I've had no issues posting positive reviews in the past, for services I have hired through the site. They will not allow me to leave a negative review, they allow positive reviews only. Will never use their site again, knowing the review system is rigged. Their positive site reviews certainly influenced me to hire these particular contractors. This is unethical, deceptive behavior. The plumbers I hired for a $6500 job demanded payment prior to job completion, hounded me daily and refused to complete the job until full payment was made. Once payment was made, they left without completing the job. I hired them in the past for small jobs without issues and left several 5 star reviews for this company, who I realize were buttering me up for a large job.

    I never obtained the camera proof that there was even an issue, as promised by the contractor, who refuses to answer his phone since being paid. Can't even remove the positive reviews I left for this company previously. This is the base of my brand new toilet! I'd post a video if I could, to demonstrate how the toilet bounces up and down. This is not to mention the shady floor contractors they sent my way. Will never use Home Advisor again. They have cost me thousands and still refuse to publish my honest negative reviews, only the positive reviews. Oh, and avoid L&B Plumbing and ALD flooring, both based in Nashville TN. Neither of these Home Advisor approved companies will honor their word once they have your money.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 19, 2019

    HomeAdvisor helped me to easily choose a great contractor to remodel my kitchen and I was extremely happy with the work they did. HIGHLY recommend. The process is easy and it only takes a few minutes and people are calling you for your business.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 19, 2019

    I called a provider on their website and did not get a call back, when asked by Home Advisor I relayed the info and the next day a different provider called me back and had my project done in a few days.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2019

    Hauled off junk. The two young men that did the job were punctual, polite and very efficient. They worked very well with one another. I will refer them to others and plan on hiring them in the near future. I feel like I have a friend with HomeAdvisor. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 19, 2019

    We initially contacted Chris to seal/caulk the bathroom tub and master bath frameless shower enclosure. He did a wonderful job and was very pleasant. We asked him if he could clean the grout in our bathrooms and kitchens, which he then did. They looked so good afterward. We are very happy.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 19, 2019

    I love that HomeAdvisor offers so many businesses for so many projects. They save you time because you don't have to do the searching, which is a job in itself. You read the reviews and make your decision. I'm very happy about the fact that it takes away most of the worry which comes with just trying to find someone qualified to perform a service.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2019

    Cedar siding repair. Contacted two pros from the list provided. Both came out promptly to assess the work needed. Only one got back to me to provide an estimate, but that estimate seemed fair for the work involved and I was very happy with the job that was done. I plan to have that company (At Home Improvement) do more work on other projects at my home. Overall, I'm pleased.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2019

    Home Advisor supplied fast responses to my requests for service and I have never been disappointed with their service providers. The company that fixed my a/c (Breeze Air) came out at 6 pm on a holiday weekend. The refrigerator repair company (Serviz) was early. I will continue to use them for all my home repair jobs and recommend them highly.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 19, 2019

    HomeAdvisor has a list of painters that checked out good and I selected one of them. The first one on the list could not do the project, but the second one did and the job was very good. I also used them for gutter work. That worked out ok. The gutter contractor did what I asked of him.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 19, 2019

    They have a great list of contractors that have been checked out even before they can be recommended on HomeAdvisor, which lightens some of the load for the homeowner, but I still recommend you do your homework too. I highly recommend RoofTop Williams for your roofing needs. They were very professional and reasonably priced. They also give military discounts.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 18, 2019

    My lawnmower broke down after I had done about a third of the job. I knew I couldn't get it repaired in less than a week so I posted on HomeAdvisor and got a call from one of their professionals within 30 minutes. He came to my home within an hour and finished the job while I was at soccer practice with my Grandson. You simply can't ask for better service than that. Thank you HomeAdvisor!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2019

    Recovered bar stool chairs. Assis Upholstery called back the same day and said that because I only gave him a small project to do he would come the very next day and complete the project. I never thought anyone would be so reliable, considerate and professional in business these days. I appreciate HomeAdvisor and the work they do to satisfy customers in need of all sorts of work around the home. Thank you for sending me someone I could rely on.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 18, 2019

    I have used Home Advisor a number of times now and have been very happy with all of their recommendations. It's nice to know that they check everyone out first before they recommend them. I have recommended their professionals to my neighbors who did hire one of them, also. I also recommended Home Advisor itself to people.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 18, 2019

    You gave me a number of company names that completed the type of work I required, and I completed the research on these companies and chose the one I contacted. Great service! I will use your service again when in need of this type of project information!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2019

    Painting - The process was quick and easy. It was amazing how Home Advisor directed me to the right business to choose. I have had used Home Advisor on a few occasions and always had a good experience. I would definitely use them again.

    Thanks for your vote!

    Reviewed Sept. 17, 2019

    As a contractor looking to grow my business I trusted and looked in to Home Advisor, they charged me a $289.99 Introduction fee and soon after a $100.21 lead fee and a few days later another $20.40 lead fee. Giving them my credit card was a big Mistake. The leads were not relevant leads nor leads that we could do. After calling them to get the issue corrected they promised a full refund, this was months ago and up instill today NO refund. I am not sure a refund will ever happen. Please be careful with them customers call in to find a contractor, Home Advisor sells the leads sometimes to Unlicensed contractor and Under lies. They will push leads to anyone just to make a buck, in this case they sold me leads for trades we were not lic to do. But trying to get a refund is NOT going to happen.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 17, 2019

    Stump Removal. Got me in touch with someone immediately who could take care of my project. I called several companies prior to using HomeAdvisor and they could not commit without coming out to make an estimate. HomeAdvisor saved me several days of red tape processing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2019

    Water filtration. Third time using this service, found good people every time. Very pleased with response time from the contractors. You do have to review all responders, and find the one that suits your needs best. All in all a good way to find the help you need.

    Thanks for your vote!
    Verified purchase
    Installation & SetupStaff

    Reviewed Sept. 17, 2019

    I was very pleased with my experience with SpringRock Gutters. They are all so nice and accommodating. I was unable to be there when they did the estimate so Zeke came back out to go over any questions and to show me the product. He sent me a sample so I could get paint to match. After the installation, I was concerned with the length of an extension on a downspout and was told they would have someone come out and address it. Very nice group!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2019

    Radon system not working. As in my review, Craig was very quick to respond, came and looked at the system, acquired the correctly fitting part and instilled it. He also had to do some rewiring. Then he checked inside the basement to make sure the sytsem was working properly.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 17, 2019

    Experience with Home Advisor is easy to use and does not take much of your time to find the help you need in your area for the project you need completed. Took about 10 minutes to complete the process for the project that needed attention.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 17, 2019

    Masonry work, fireplace repair. Only comment with Home Advisor is that you recommended a Gutter company also when I was looking for brick chimney repair. Other than that everything went well. Will still be using home advisor in future.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 17, 2019

    HomeAdvisor yet again is out to get another small business. Purcell Landscape Services signed up with the company. Within two weeks we had terminated the account. Home advisor kept charging the businesses account. Now we have a large bill from them. They will not claim that we called and ended the policy. Would love chat with someone who could avoid saying 1 million times "Miss I am so sorry to hear this. Let me please help you" YET YOU WOULD NOT HELP. Admit that you made mistakes Homeadvisor!!! AND don't put your sales reps in a bad position. You all should be on a team at least. To you Vice president Tom Cheatham I would love love for you to contact me! To your employees Ariel ** and Aaaron ** you are just has much at fault for this. All of you workers there are terrible. VERY UNIMPRESSED small business Owner.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 17, 2019

    AC down. Heat Pump Blower Motor Broke. I put in details via HomeAdvisor.com for the first time on the site. I selected the 2 local recommended HVAC people at 7:10 on Labor morning with this issue. Within 30 seconds I had a response and an apt. for 11:30 that morning. They came and figured out the issue (I had already narrowed down the issue to the heat pump blower), and they ordered the new motor and came back next day and replaced in less than 1 hour. For first time using this site I recommend to anyone who needs someone for any repairs.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 17, 2019

    Customer service quickly located a repair professional to troubleshoot my refrigerator. Then offered to connect me which was a nice gesture. It was the holiday weekend and many repair services were closed early on Saturday including my go-to repairman. Will use HomeAdvisor again.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 16, 2019

    Had to replace my 15+ year old gas 40-gallon power vent water heater with a new one. RooterGuy Plumbing did the work, which included venting, the tank, water flex lines, gas flex, drop pan, and expansion tank, plus haul away of original water heater.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 16, 2019

    Leak at Chimney base into home. General Masonry reviewed the site and recommended redoing the shingles and cement flashing. The flashing cement had dried out over time and the shingles needed to be replaced. They came back within a day and repaired the site of the leak.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 16, 2019

    Honest company and very efficient. Could have charged the original estimate of 149.00 but after seeing the gutters he charged less. Just be sure if you hire this company they will do a good job in a very reasonable amount of time. I give them 5 stars.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 16, 2019

    HomeAdvisor provided the names of three companies. Larissa called and we set up a meeting to review what my needs were and what she could provide and at what price. The whole process was very easy. We hired Larissa and she and her crew did an excellent job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2019

    HomeAdvisor is much better than Angie's List. I love Home Advisor but wish pros would email and not call first. Have used them for garage door and window glass replacement and was thrilled with the results! Everyone I talked with was very professional and I will check with Home Advisor for everything moving forward.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 16, 2019

    I had no idea where to turn to get the steps replaced and then I remembered HomeAdvisor. Beck Repair was suggested and I was contacted in minutes by Mr. Beck. He came out the next day and made the repairs. He is honest, reasonable and professional. I will be calling him again.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 16, 2019

    Tuck Pointing and stone work repair. I'm very happy with the final result. The contractor I found via HomeAdvisor was prompt, kept me updated, and did a fantastic job. As far as finding the right contractor, I was able to quickly arrange for quotes from a couple of sources, they contacted me the same day, and I was able to get both quotes within days. The contractor I went with took pictures and then provided a written quote. That made me very comfortable with hiring him for the job.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 16, 2019

    I had my driveway torn up and a new one poured. They were quick, efficient and did a very good job. They also repaired my stone walls and reset an existing smaller wall. They also did the cuts in the driveway to separate it into 10 ft blocks. Looks great! Several neighbors have asked for his information.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 16, 2019

    Your site makes it easy and seamless to find qualified, dependable contractors. I am a real estate broker whose clients depend on me to recommend people who will get the job done in a quality fashion at a reasonable price.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 15, 2019

    Exterior painting. HomeAdvisor site was easy to use. The companies that I requested and reviewed were of quality and they also responded to my request for information in a timely manner. I will use HomeAdvisor in the future and would recommended them to others.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 15, 2019

    I got connected with a pro who contacted me quickly and who did the work well. Something you might consider to continually improve your interface is include a bit more information about what happens and how things will work. As a first time user, I would have liked more of a step with confirmation of what I had entered and info about what would happen next. I expect once someone uses HomeAdvisor a couple of times, though, it's fine.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Sept. 15, 2019

    I needed a tree trimmer to trim a large Olive Tree in my front yard. I received a couple of estimates from tree trimming companies that my neighbors had used. I wanted another estimate from a tree trimming company. I found the Tree Monkeys thru my request on Home Advisor and they had the best price and could do it rather quickly. They did a great job and I would highly recommend them.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2019

    Home Advisor provided three roofers who within minutes called and scheduled estimates appointments for the next day. We were very pleased with the selection and most important the roofer we selected did a top notch job. We would use the service again for our needs and the roofer we selected. Highly recommend Home Advisor.

    Thanks for your vote!
    Staff

    Reviewed Sept. 14, 2019

    Mr. Chris ** from Energy Efficiency came out, very professional. He got right to the point... told me what my problem was, had my part the same day... Nice demeanor and was knowledgeable, without overcharging me.

    Thanks for your vote!
    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed Sept. 14, 2019

    Our installer was an outstanding professional who contacted us immediately, was flexible with the install date & time, and fair in his installation charge. We will request his assistance in the future and highly recommend him. Using Home Advisor was very beneficial to us.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Sept. 13, 2019

    We are a roofing and solar business in SoCal and spend tons of money on these criminals. I imagine they are under so much pressure to generate revenue that they do very questionable things to downright illegal things (such as repeatedly charging for leads in spite of the leads being "paused"). Very hard to get credit for mostly horrible quality leads. They will say we only sell the lead to 3 other installers in your area, yet clients are often pissed by the time you reach them, because the phone was ringing non stop from the dozens of contractors they apparently, in reality are selling the leads to. Please don't waste your time and money on them. They want to sell a lot of leads and don't care about the quality, you want few top quality leads. A conflict of interest built into their business model.

    Thanks for your vote!
    Customer ServiceInstallation & SetupPricePunctuality & Speed

    Reviewed Sept. 13, 2019

    Used online site to schedule asphalt repair on driveway. HomeAdvisor scheduled and charged account for job a week and half later. I received three emails stating project was approaching and reminder of date and time. Day came I had prepared driveway by moving vehicles, removing dirt, and cleaning surface, but no one showed up. I called about 45 minutes after appointment time and was told no pro accepted the job. I wasted much time from work and resources assured my driveway was getting repaired.

    I was not contacted stating job had not been accepted or was cancelled. They charge you and schedule projects as if it has been accepted and then don't have the decency to email you that no one is coming. This was my third project with them the other two was a total different experience. Bottom line don't pay upfront and if a professional hasn't called to confirm appointment, no one's coming. Confirmation #** made September 5, scheduled for September 13 @1:00 PM.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2019

    Showed up on time. Was very knowledgeable. Fixed all the problems. If you have irrigation problems, he’s your man. His company only does irrigation, has been in business 35 years. It looks like Home Advisor did their homework. Good choice. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 13, 2019

    Sprinkler repair. HA website had me in contact with Upchurch Landscaping in about 1 minute. Jesse at Upchurch called me about 1 minute later. Exceptionally quick service in a semi emergency situation as we had to turn off the water to the house.

    Thanks for your vote!

    Reviewed Sept. 13, 2019

    Tried to post a 2 star review on HA about a contractor I used, and who advertises on HA. Contractor complained and said none of my info was true. HA took down the review until they could contact me to verify info, which of course they never did. Not a surprise since it is the contractor who pays HA to be on their website, so the contractor basically controls the reviews that get posted. What a joke of a referral service! Like they say: Let the buyer beware, especially if the contractor is coming from HA.

    Thanks for your vote!
    Staff

    Reviewed Sept. 13, 2019

    I got scammed out of over $5k by a contractor provided by Home Advisor. I hired them 2 months ago. Conveniently the contractor is no longer with Home Advisor now. Home Advisor takes no accountability with my issue. Never ever will use them again. They do not stand behind their service providers.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    Great service to consumers, found highly qualified technicians who identified problems and corrected them in a timely manner. There are too many non-qualified individuals providing services that only lead to more another service call. Home Advisor sorts these individuals out by reviews. Thanks. Bill

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 12, 2019

    HA is a good source to locate local contractors and read other customer reviews. Although, I do not like when HA Reps call me with general questions or ask what my experience was with general contractors or ask if a certain general contractor completed the work which has happened in the past.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 12, 2019

    I am very satisfied with Home Advisor and will use it again. I was able to find a responsible person to do the job I needed. I will recommend to my friends and family. I was glad to be able to find the right person for the work.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 12, 2019

    I used HomeAdvisor to find a home inspector for my daughter’s home before her warranty ran out. They sent me four pros. Out of the four, one never contacted me, and two of them badgered me incessantly until I told them to stop. I ended up hiring the pro who was very professional, very experienced, and who did exactly as I asked in my request to HomeAdvisor. HomeAdvisor should provide a way for their users to report the pros who badger their users.

    Thanks for your vote!
    Installation & SetupPrice

    Reviewed Sept. 11, 2019

    Ad says go to HomeAdvisor and get a free estimate on your project. You cannot get the cost without giving personal information. I want to go in and give my zip code and receive a cost a cost to install a concrete block fence.

    Thanks for your vote!
    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Tom, Thank you for reaching out. Please check out our True Cost Guide online to see the average cost of this service in your area, no additional information is required to view this. We are happy to walk you thru how to do this if you would like give us a call at 877-699-4736 or send your info to emailus@homeadvisor.com. -HASupport

    Reviewed Sept. 11, 2019

    As an electrical contractor I use HomeAdvisor to supplement work and provide local services to customers needing my services. HA charges contractors for leads and repeatedly sends me invalid leads and leads requesting plumbers while charging me for them when, by law, I cannot do the work. They take advantage of contractors every chance they get...

    Thanks for your vote!
    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi J C, We apologize for this inconvenience and we are happy to address any account concerns you may have. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport

    Verified purchase
    Staff

    Reviewed Sept. 11, 2019

    I had an excellent experience and the suggested companies were professional and knowledgeable in the requested work that I needed. I needed an exterior door replaced immediately not in the 2-4 weeks Home Depot and Lowe’s quoted me. I also had a security gate door installed at the same time.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 11, 2019

    Was dreading this project. My roof was in tough shape and I did not want to go through another New England winter without getting it replaced. I was also nervous about getting a less than reputable contractor and not getting my money's worth. Fortunately, I found a great contractor through Home Advisor! They completed the project on time and on budget. Their great customer service along with their high reviews on Home Advisor made the decision an easy one.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 11, 2019

    It was nice to have quick response to my request for handy-man service, lawn care and snow removal. Everyone was polite and I was sent E-Mails and Text with updated information. I am so glad I went through Home Advisor.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 11, 2019

    I have used Home Advisor twice and both times the experience was great. Will continue to use Home Advisor for any work I need done in the future. I recommend Home Advisor any time someone ask me who I would recommend for a home project. Easy, fast and fast response from contractors.

    Thanks for your vote!
    Customer Service

    Reviewed Sept. 11, 2019

    Recently had a Negative Feedback posted on my Company website (administered by the HomeAdvisor), we reach out to HomeAdvisor and asked about it 'cause we could not find any records that we actually service the person in question nor a lead provided by the HomeAdvisor. We asked for proof that we were actually there, service and got money in return, the so call customer could not provided any proof and guest what ...HomeAdvisor kept the Negative feedback and argued that once someone said the they saw your phone number at the HomeAdvisor website you up for the negative reviews. In other words the so call customer don't have to prove **. PLEASE SAVE YOURSELF SOME HEADACHE AND STAY away FROM THE HOMEADVISOR!!!

    Thanks for your vote!
    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi German, Thanks for reaching out, we are happy to discuss any concerns you may have regarding the review. To speak with a rep, please call Customer Care at 866-786-8474 or send your info to emailus@homeadvisor.com. –HASupport

    Reviewed Sept. 10, 2019

    I'm a contractor, so they charge 60 a lead, but get this, they send it out to 5 different contractors, charge them all 60$ and make them fight for that 1 client. Also customers, who do you think is paying that extra 60$. It's you.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 10, 2019

    HomeAdvisor is sending too many mails asking if the job was done. They should give you at least enough time to get to the point of interviewing the company. No contractor shows up the very next day. Other than that I was pleased with the recommendation received and did not need to contact any other contractors.

    Thanks for your vote!
    Price

    Reviewed Sept. 9, 2019

    HomeAdvisor will not refund their charges against your account. They send leads that don't even fit the categories that I signed up for and still charge me. I FIRED HomeAdvisor. Buyer Beware! Matson Construction Company, Inc. Florida. David.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 9, 2019

    I paid for services for Landscaping and it was re-scheduled 3X and finally returned my money. Unhappy with the lack of contractors in the area who were not willing to service my home. Emails were set, however, a phone call would have made the situation better.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 9, 2019

    We needed our a/c repaired as soon as possible. We have two/two story home. Downstairs unit quit-stopped. So the upstairs unit, which is the older of the two, was taking on a heavy load. I contacted several outfits, one of them, Davis Mechanical, called me back just a few minutes later, AND scheduled an appt first thing the next day - better than I hoped. Home Advisor showed me numerous options, reviews, and Davis Mech was one of the higher rated service outfits. Definitely use Home Advisor, again, as I also looked thru Trust Dale dot com, and all of those I contacted, simply emailed me, and most emailed early this a.m..

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2019

    10 year old hot water heater began to leak. Minuteman Plumbing installed a new water heater the next morning. Great job. Thanks! How much more description do you need? They did a great job and that is about all I have to say. NO ISSUES with the entire process.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 9, 2019

    Had a huge pine tree that was probably 75 + feet tall cut down and trimmed up some trees. He came to make the estimate one day, complete the work, cleaned it all up, very fair prices, only took them about 2.5 hours.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2019

    Most appreciative to Home Advisor for helping us find Furniture Fixations. Charles was amazing, fixed our Fairfield chair perfectly, will absolutely use his services again and glad to recommend to family and friends. Home Advisor was easy to use to quickly find the right category to find the perfect craftsman for our immediate need. Thank you!

    Thanks for your vote!
    Coverage

    Reviewed Sept. 8, 2019

    I have many complaints. Here is just a few: One is the inflexibility of their process where by example they exclude those with "records" by their questionable "background checks" where the question is whether the company hired does the job as I supposed Martha Stewart is not hiring out to work manually on a job site. Two it is difficult to get hold of these contractors and ascertain they abilities when they use HomeAdvisor telephone #s as a cover story and might several operations under different names. Three where the vetted contractor was contacted fell he flat on his face in that he failed a) to deliver a written estimate for part of a roof job b) failed to make a full presentation of his financial stability, insurances, and simply failed to assure me while charging a lot. Four as part of a fairly complex long term home rehab project addressed all too simply by contractors and HomeAdvisor without more when it was presented.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2019

    Home Advisor was great and followed up after the service was completed. Reviews of the service provided was accurate. I would recommend to anyone needing tree service. The tree services provided prompt, courteous, and efficient job. Thank you for a job well done.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2019

    Appliance Repair. I always seek service through Home Advisor and find the perfect company. Thank-you! for doing the Background checks on these companies ahead of time. I feel safe and confident with the people you send out to the customer. All the companies I have hired have been reasonable and professional in their work.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2019

    The website is easy to use and there are many companies/workers to choose from. I was very impressed by the quick response I had from Bay Air Flow and another company that called. It seems like a very good way to find and choose anyone needed to do jobs around the house.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2019

    Repair was made to sheetrock in ceiling inside of our walk-in closet due to a small water leak from roof. There was a slight sagging of the ceiling in a straight line approximately three feet long. Job completed in approximately two hours.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 7, 2019

    Love this site - I am selling my old house and have purchased a new one, so I'm using HA for projects on both houses! I've had GREAT success with the recommendations you have made and will continue using your service for years.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 7, 2019

    It’s not often that I’ve needed to find a plumber so I was happy to find the HomeAdvisor's site where I was able to describe my problems and be directly connected to highly rated available plumbers in my area. I was contacted very quickly and scheduled the visit within 24 hours. Very satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 6, 2019

    Received a prompt, professional and cordial response from the individual selected. I would recommend this service without hesitation or reservation. Kevin arrived at my home within minutes of me submitting my request. He provided a prompt and reasonable estimate for the lawn and yard care I requested and his price was very reasonable.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2019

    Will use the services from Home Advisor again as their recommendations for a repair company was appropriate, and the work was done on time, reasonably priced and well done. Home advisor made searching for services professionals easy. Will recommend to family and neighbors.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 6, 2019

    Fridge Repair. Easy and quick from start to finish! Only suggestion would be to limit how many times you can be contacted for each service provider. Text and phone calls can be a little annoying. Still will be my go to moving forward with any household projects.

    Thanks for your vote!
    Loading more reviews...

    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

    Media

    AWARDS & CREDENTIALS 
    Top Workplaces 2014
    Top 100 Digital COmpanies in Colorado