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HomeAdvisor (Powered by Angi) Reviews

4,951,801reviews on ConsumerAffairs are verified
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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 20 Reviews 2630 - 2780
    Verified purchase

    Reviewed Nov. 7, 2019

    I had never used Home Advisor before. I found it to be very helpful and easy to use. I will definitely use this service in the future. We were very happy with the suggested vendor that was referred by you.

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    Verified purchase
    Price

    Reviewed Nov. 7, 2019

    The process of finding and comparing companies was a simple process. I was able to discover a vast difference in prices and availability of services. We live in a small village and getting people to travel here let alone find our home takes a determined person. HomeAdvisor gives you options and comparable prices. I highly recommend anyone to use them.

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    Verified purchase
    Staff

    Reviewed Nov. 7, 2019

    Found Home Advisor on a whim and I put my trust in them to address my issues. Love that I can use them to handle different issues or repairs that may arise. I've been using them since 2015 or 2016. Thank you for this service.

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    Verified purchase
    Staff

    Reviewed Nov. 6, 2019

    Plumbing work. Had three pros contact me almost immediately. HomeAdvisor followed up with me to make sure I was contacted by pros and was happy with the service I received. The pro I hired had the job done less than twenty four hours from the time I first spoke with them.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 6, 2019

    Company was on time, thorough, professional, and upfront about all aspects of project. They were upfront about costs. They were cognizant of weather and its effect on their work schedule and shared their planning factors with me. I would recommend them to friends.

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    Verified purchase
    Staff

    Reviewed Nov. 5, 2019

    Garage door. V&M did a great job. They were able to complete the job that day. They showed up when they said they would. They explained to me what they were going to do before they started. He did a great job, and cleaned up when they were done. I was impressed and will recommend them.

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    Verified purchase

    Reviewed Nov. 5, 2019

    Tree removal company were really really terrible. Half-assed job and not completed. The architect Patrick ** was excellent and I highly recommend using his services. My impression of HomeAdvisor is that companies are not vetted. I lucked out with Patrick.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 5, 2019

    Very quick, supplied me with plumbers I needed. And called to check up. I will use Home Advisors again. I will recommend them to my friends. They were just Great. Be sure to Vote for Trump. Best President we have ever had...

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    Verified purchase
    Contract & TermsPricePunctuality & Speed

    Reviewed Nov. 4, 2019

    Retaining wall repair. Contractors who matched, contacted me for quotes within 24 hours after my request. Prices were fair, and the selected contractor, Davalos Masonry, finished the work promptly. I was very satisfied with the work, and the price was fair. The contractor left the work area clean.

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2019

    Home Advisor provided a very useful service by providing a list of very high-quality firms in my area in which to choose from for my project. I interviewed 3 firms. They were all imminently qualified for the job. I made my selection and never looked back. Very pleased with the final outcome - a new granite kitchen countertop.

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    Verified purchase

    Reviewed Nov. 4, 2019

    Replacing an existing A/C unit. I would definitely recommend Home Advisor. I was very pleased with the responses I got from the companies that were recommended. The emails came in a timely manner, and the website is simple to use, and there were many companies to chose from.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 4, 2019

    We needed some low voltage lighting repair and replacement. Easy to contact, friendly, knowledgeable, any quality work at a fair price. Work was estimated, submitted, and approved. Work was done quickly and they did a great job! Lights are now working and look great!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 3, 2019

    Professional and courteous team that calls back and shows up on time, which is hard to find these days. We removed 2 closets and Geoff installed cabinets and drawers. The workmanship was beautiful. I would recommend this company over and above any others in the area.

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    Customer ServicePrice

    Reviewed Nov. 3, 2019

    HomeAdvisor always provides a list of qualified contractors from which to choose. However, that's where the good part stops. It's difficult to find cost information without entering a project -- sometimes I'm just budgeting. It's also very difficult to update the project once a vendor has been selected which ends up subjecting me to endless calls, texts and emails... That is a true bummer!

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    Verified purchase
    Staff

    Reviewed Nov. 3, 2019

    I was pleasantly surprised we able to find such an outstanding pro for our waterproofing problem. We will definitely checkout Home Advisor next home repair problem we need addressed. Our problem was solved first trip and the contractor we used couldn't have been a nicer person.

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    Verified purchase

    Reviewed Nov. 3, 2019

    Home Advisor allowed highly rated contractors to get in touch with me, I didn't have to rush around trying to find people to do the work - I could easily set appointments and get estimates and read reviews posted - I'm planning on using them to find other service professionals.

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    Verified purchase

    Reviewed Nov. 3, 2019

    This Transaction turned out fine but past transactions were NOT as good. I have had people tell me they couldn't do the job, but then I keep getting messages from you wanting to know results and such. You NEVER seem to get the message it didn't work out.

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    Verified purchase
    Staff

    Reviewed Nov. 3, 2019

    Home Advisor found the professional services that I needed. Provided some great reviews. I hired a recommended professional from the list of companies. I was very pleased with the request time to the responses I received back to the time that work was completed. I find it very convenient to use Home Advisor.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2019

    I was slightly taken aback when I received a phone call before I finished filling out the information on Home Advisor. I was very pleased, however, with the company who responded to my request, and overall, my service was completed in a timely and professional manner.

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    Verified purchase

    Reviewed Nov. 1, 2019

    I gave the company a call and by 4 pm Brandon was here checking out the roof truss and weights for placement of Solar Panels placements and competed the Letter that CPS required before approved of Solar Panels. A job well done. I will refer our friends to this Company as a starting point for getting Solar Panels.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 1, 2019

    They answer fast and give you a lot of information and options. It's very good. I will use this service again without reservations. You receive feedback instantly. They offer a lot of options and the professionals they recommend are very good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2019

    Fix a window. The moment I wanted a reliable contractor, I was contacted by a contractor by phone. In fact I still had the phone in my hand when it rang. He turned out to be very reliable...highly recommend. I had never used this company before but I would recommend them to friends.

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Nov. 1, 2019

    I really didn't expect to have a response from a contractor as quickly as I did especially after business hours. I wish I could get all my subs I have used to respond this quickly. Home Advisor needs to add additional options for electrical work as the options they had did not cover my needs and you overcharged the contractor for the lead and type of work that was needed/completed.

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    Verified purchase
    Customer Service

    Reviewed Oct. 31, 2019

    Home Advisor kept calling me back after I hired contractor. HA seemed like didn't keep track of what was going on. Received several calls from them asking if I was still getting the work done. Even received one call after the job was complete. It was as if the head did not know what the tail was doing.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 31, 2019

    Furnace repair. Home Advisor was able to get me with a company that I was very satisfied with. All I could find on my own were companies that were too expensive for my tight budget. They either wanted to perform a lot of extra work or wanted to replace the whole furnace and not repair mine. Thank you Home advisor.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 31, 2019

    Recommended great companies for us to contact for estimates, both companies we contacted were prompt in their responses and the work was completed to our satisfaction. Home Advisor helped me to find companies that were quality and could perform the work we needed to be completed.

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    Customer ServiceStaff

    Reviewed Oct. 30, 2019

    At least 3 representatives from Home Advisor have called me daily for the last four days. I've never even gone to Home Advisor to request services! I Googled wallpaper hangers in my area and called two local companies, not affiliated with HomeAdvisor, and ever since then I've been inundated with phone calls from Home Advisor Representatives. I've asked repeatedly to be removed from their list, but it hasn't been done... Be careful when Googling any type of home repair because HomeAdvisor will leach on to you and they will not give up.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Jacob, We're sorry to hear this. If you would prefer, you can also browse local pros and contact them at your leisure here: http://www.homeadvisor.com/c.html. We're also happy to place you on our Do Not Call list if you send your contact info to emailus@homeadvisor.com. -HASupport

    Verified purchase

    Reviewed Oct. 30, 2019

    I chose the recommended company and I was very pleased with the result. I like to use local smaller companies. This one was excellent. I have used Home Advisor before but the result this time was much better. I appreciate the choices that are provided.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 30, 2019

    The providers that assisted with our home buyers requested repair list, were timely, honest, fair and prompt. I would highly recommend that people try out Home Advisor when they need assistance from a pro. I will definitely use this method again in the future. Thanks for the help!

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    Verified purchase

    Reviewed Oct. 30, 2019

    Needed Garage Door Repair. I filled in my prob. Got choices of service folks back in seconds. Sched'd appt and the Spring King Co came out the very next AM. I'm VERY satisfied with the service and would use both Home Advisor & Spring King again.

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    Verified purchase

    Reviewed Oct. 30, 2019

    We needed our whole dryer vent replaced due to age and location. Jim and Jeremiah were very professional and got the job done not only relocating the vent, but relocating it to a more economical route which will save us money in the long run. Our dryer now actually dries our clothes on the first cycle.

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    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & Speed

    Reviewed Oct. 30, 2019

    Ceiling drywall repair - HomeAdvisor was quick to respond to my quote request - within minutes. The contractor showed up on time for the appointment and charged a fair price for the ceiling repair work. Very simple, quick, efficient and cleaned up after the work was completed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 30, 2019

    Garage door repair. I literally had two phone responses within 5 minutes of entering my quote requests. The repair was completed professionally within two hours. Max at MF Solutions did a superior job. He is a great guy and worked with me on what needed to be done.

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    Verified purchase
    Coverage

    Reviewed Oct. 29, 2019

    I’ve been using HomeAdvisor since my husband and I moved to our current home. I have consistently received referrals to very good service providers, all of whom resolved the issues in an efficient and high quality manner. During the last two calls to HA I made I was asked to provide credit card info upfront. I do not like this policy and did not do so. I prefer to pay the service providers directly, instead of posting my credit card info online. Fortunately, I was able to contact a provider directly.

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    Verified purchase
    Customer Service

    Reviewed Oct. 29, 2019

    Too many harassing phone calls before the project began. Service personnel were asking me how I liked the job before I even selected the company I was going to work with. The company I finally chose did an excellent job.

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    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed Oct. 29, 2019

    HomeAdvisor provided the names of three contractors to contact for a water system installation. We selected Aquaco for our installation. We are very pleased with the installation, quality of the equipment, and the improved quality of the water. The installers were on time and they did an excellent job of installing the equipment. All of our expectations were exceeded. We recommend using HomeAdvisor.

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    Verified purchase
    Customer Service

    Reviewed Oct. 29, 2019

    HomeAdvisor was quick to get my request out, often having companies call me before I could reach out myself or when I would call they most often would have an understanding of what I needed from the HomeAdvisor quote request. After completion of the job HA was great about requesting follow-ups so that I could provide the reviews the companies deserved; while at the same time, once completed they pulled my info so that I was no longer getting unnecessary calls or notifications. Will you again.

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    Customer Service

    Reviewed Oct. 28, 2019

    Home Owners should be aware that Home Advisor steals money from hard working contractors. Our company is almost bankrupt because Home Advisor took advantage of us upon the initial set up of the account and set a lead target at $700 per week for a single owner of a company who could not possibly call this many home owners back on their strict schedule in order to receive a refund for the lead fee which can be as much as $120 per home owner lead. We have asked for a refund or a credit so the company can take responsibility for taking advantage of business owners.

    We have great difficulty calling customer service and then we get no results from our reasonable requests to refund lead fees that we have no opportunity to bid on because the home owner does not return phone calls, has decided to not do a project, or has hired another contractor before we even received the bid. This company is very difficult to deal with so we have decided to use another on-line referral service. Since we set up the account on Aug 10, 2019, our company has been charged $3006.65 for lead fees that have resulted in $5,000 in revenue. Despite many e-mails and phone calls, only $509.78 has been refunded to our account. Home Owners, please find another referral site to locate a reputable contractor instead of this site who takes approximately 50% of the profits from hard working individuals.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 28, 2019

    HVAC. I received several choices quickly all of whom were very professional and polite. Each took the time to explain their products and services. It was easy for me to find what I needed with several choices. They live up to their reputation and what they advertise on TV.

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    Verified purchase

    Reviewed Oct. 28, 2019

    Well Pressure Tank Repair. Home Advisor was able to hook me up with an excellent company who I will certainly do business with in the future. They provided me with a few companies who I know are all very good as it turns out but the one I went with was especially good.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 28, 2019

    Quick response from handyman once I placed my request. He was professional and did GREAT work. He was able to work with my timeframe, which was greatly appreciated. If I need anything else done that I can't do, I'll be contacting him.

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    Customer Service

    Reviewed Oct. 28, 2019

    I was called by a man name Frank ** after being suddenly bombarded by HomeAdvisor e-mails when I started a painting business. I was told I could become a member and have the fee waived for $300. They would charge my account, and upon approval I would be refunded. This was a blatant lie. I have been charged $300 and was never refunded at all. I called to cancel my account and they keep trying to put it on hold. They said that they waived the membership fee of $300, but they were charging me for $300 worth of leads instead. This is not what I was informed to be the case on the phone, and if it was, it was incredibly unclear.

    Now they refuse to refund me and I have absolutely no urge to use their service. If they weren't scam artists they would happily refund the $300 that isn't used, and be happy that they could sort out a simple misunderstanding. Instead, they intend on keeping my money and essentially told me I was an idiot. Great business if you like to be handled like a piece of feces.

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    Verified purchase

    Reviewed Oct. 26, 2019

    Sprinkler system replaced. I received two contacts within 1 day of my request. I received the 3rd contact in about 5 days. All 3 provided bids and I was happy with that process. I was very satisfied with the company I selected and the results of the job.

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    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    Tree care. Home Advisor continues to amaze me with the best contractors. Within hours I have 3 appointments for the next few days. All contractors are reputable and have great online reviews. Indeed I have found that the companies suggested are professional, keep their appointments and perform their services better than expected. I will continue to get suggestions from this wonderful site.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 25, 2019

    Pet dog walked through the old screen. Screen was replaced with a stronger screen. Bruce inspected the damage and offered options to replace the screen. He took the frame and returned it fixed about one week later. He did a nice job.

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    Verified purchase

    Reviewed Oct. 25, 2019

    Very happy with HomeAdvisor with finding Roofers to replace our existing roof. From the time I posted until we made a decision we had been contacted by numerous roofers and received quotes. Thanks to HomeAdvisor we found the perfect company for the job. Will use HomeAdvisor again when we need home repairs.

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    Verified purchase

    Reviewed Oct. 24, 2019

    My electrical panel had a 15 Amp breaker that was intermittently tripping. Problem was isolated to a faulty breaker which was replaced. My experience with electricity is novice at best. I felt more comfortable getting a professional electrician to have a look. Homeadvisor was very instrumental in pairing me up with Eagle Electric. Their electrician Nick resolved the issue and I'm very pleased with the outcome. Thanks!

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    On this company's advice, I chose a company and they did a terrible job in one area, after complaining to the company direct, they disappointed me by NOT fixing the problem. Company name is (LICA floors). I complained to HomeAdvisor and they promised me they would fix the problem and there are several way to force the company to fix the one spot on the floor they messed up. After waiting patiently for several months HomeAdvisor doesn't even call back after leaving messages many times which tells me the customer is not worthy of a call back. The lady that was to take care of the problem was called Tammi **, so beware if she is handling you problem. I also filed a complaint with BBB about HomeAdvisor. If I were you stay away from this company!!!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Salvatore, We apologize for any inconvenience and appreciate you bringing this to our attention. We're happy to look into this matter further and have a rep reach out to you. If we can assist you with anything else please reach out at emailus@homeadvisor.com. -HASupport

    Reviewed Oct. 24, 2019

    I made an appt to have an estimate on gutters, but the guy called in sick from a stomach ache, which I consider fishy. Then I tried to review the "pro" on HomeAdvisor site and it did not appear on the list displayed. So I am questioning the veracity of the suggested "pro" and Home Advisor's competence to suggest pros. I will not be using their site anymore.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Dom, We're sorry to hear you had this experience with a pro. We would be happy to further look into the status of your review or get you connected with a different pro. You can submit a service request on our website: http://www.homeadvisor.com/, or browse reviews here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 21, 2019

    Cleaning Service. Great Referral. I will use them again for other local contractors in the area. I would suggest that the system they use when you need to contact the person before the service was better. I was running late to let the contractor in and the wrong company called me back. I got a call from someone in Dallas.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 21, 2019

    I originally started my project using Angie's List. After a week of total frustration because one contractor never returned my call; one did not send me the bid they promised; and another did not show up at their scheduled appointment; I decided to try Home Advisor. I no sooner submitted my project information and I immediately received a response. The company came out to look at the project and immediately gave me an estimate. The work was completed the next day. I am thoroughly satisfied with Home Advisor and I plan to use them again.

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    Verified purchase

    Reviewed Oct. 21, 2019

    The repairman found the bad part and a couple others that were not within specifications and could fail not too far in the future. We determined it would be best to replace them at this time. I can now rest assured that I can rely on the furnace through the winter.

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    Verified purchase
    Customer Service

    Reviewed Oct. 21, 2019

    Requesting a home service from Home Advisor is very simple to use. I have used it a few times for very different services around the house and every time I have had successful outcomes. The response time is immediate and gives me a peace of mind that the contractors have gone through a process to get registered.

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    Verified purchase

    Reviewed Oct. 21, 2019

    My well pump and casing needed to be replaced, The well pump started single phasing. My fear was the pump was damaged. Also while they were there to replace the pump they found that the well casing was in need of repair. They put a liner in the casing and that made our otherwise cloudy water clear as a bell.

    Also we were informed on our wells depth, and the shape of the well. We were informed that our well was producing more than enough water, and given tips on how to keep our well in top shape.

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    Verified purchase

    Reviewed Oct. 20, 2019

    1st time user, Home Advisor produced 3 choices, 2 of which called. Before I decided who would get the job, one of your folks contacted us to see how things were progressing and offered assistance if needed. It was a nice touch in today's environment. Thanks!

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    Verified purchase
    Staff

    Reviewed Oct. 19, 2019

    House Cleaning. Very good service where you might find reputable services in your local area. I found HomeAdvisor easy to navigate and was please with how quickly I received results. I am very pleased with the the Individuals I have spoken to and have now hired through HomeAdvisor.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 18, 2019

    Home Advisor was professional and provided good customer services. They conducted appropriate follow-ups and kept me informed of the process and procedure. The companies that responded to my request were very professional and seemed eager to get the job, but was not rude after not receiving the job.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 18, 2019

    This is a very good and professional service. They were good at making recommendations, prompt with the locating contractors and did a good job with following up. I will be recommending the service to my friends and plan to use it in the future.

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    Verified purchase
    Customer Service

    Reviewed Oct. 18, 2019

    In Homeadvisor's quest to make big money they are really ripping off all of these contractors. Just asking a question costs each business 40.00/interaction whether you use them or not. It's this sort of greed that while I'm sure you are rubbing your hands together and laughing all the way to the bank, is just sickening. I don't know how you people sleep at night. YUCK to you! This is what gives startups a bad name; and degrades your service! For each inquiry I make I get 5 desperate phone calls from contractors who now need to get their money's worth. You should be ashamed of yourselves.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 18, 2019

    Quickly received multiple referrals from Home Advisor and hired just the right contractor to take care of the job. He was trustworthy, reliable as well as affordable. The job was done quickly and I could not have had a better experience.

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    Verified purchase
    Installation & Setup

    Reviewed Oct. 18, 2019

    I needed repairs to my garage door which would not stay closed and the need for this repair coincided with my decision made months previously to install a new door that is insulated. I went to the store and spoke at length with an employee (William) and later, decided to buy and have a new door installed. In the meantime, a repair person came to my house and fixed the door I had. However, I was not charged for the call or the part. The door was installed today and I am very pleased.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 18, 2019

    Garage door track was misaligned and had dragging wheels that were not turning. Repairs made to correct alignment and replace faulty wheels. Repairs made in appropriate amount of time after arrival and at a reasonable price. Personnel were friendly and courteous.

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    Verified purchase

    Reviewed Oct. 17, 2019

    My experience with the recommended pro was great, but my experience finding the pro on the HomeAdvisor website has not been satisfying. Sometimes it seems that you don't have a pro to recommend so I'll get pros for related topics like when I wanted a roof washing pro and got janitorial services. Follow up seems timid and short lived.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 17, 2019

    AC Repair - I always use Home Advisor for all my house repairs. I have had a very positive response. Everyone whom I have hired through Home Advisor have been excellent in service. I have recommended Home Advisor to family and friends, and most of them have started using it, and also had a very pleasant experience.

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    Verified purchase
    Staff

    Reviewed Oct. 17, 2019

    Most grateful for HomeAdvisor being able to connect me with Affordable Sealcoating and Paving. The quality of the people and the quality of the work performed was excellent. Thanks for putting us in a position to use this company. Very pleased.

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    Verified purchase
    Staff

    Reviewed Oct. 17, 2019

    I have been using HomeAdvisor since they started. They have been a huge help. Wouldn't take on a project without them, saves me time and money as well. By them sending me more than one pro, I can make a well-informed choice and I love it. Thanks, Home Advisor.

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    Verified purchase
    Customer Service

    Reviewed Oct. 17, 2019

    You can find help here and shop prices at the same time. You will have the opportunity to talk to 'real' people with a list of recommendations and referrals. Very important when hiring someone to do work at your home. You will know their names, backgrounds, experience, and get all your questions answered. Excellent when searching for anyone to enter your home.

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    Verified purchase

    Reviewed Oct. 17, 2019

    I used Home Advisor as a first-time customer and was pleased with the outcome. Happy that it was not a service I had to pay for in order to get linked with potential repair companies. Also, found value in the number of referrals I was able to find using the site.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 17, 2019

    The company recommended by Home Advisor did an excellent job. They were on time, on budget, and did an excellent job. They were courteous, quick, and did the job quickly with minimum interruption to our schedule. I would recommend Home Advisor and this particular contractor to anyone.

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    Verified purchase
    Price

    Reviewed Oct. 16, 2019

    Fixed disherwasher. Told me what it would cost when he found out what the problem was. That I could still use it for now. The problem was the door handle. Gave me the serial # for the part & where to get it. Great guy.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2019

    The work environment must be a very chaotic and unsupervised one.... I'm all for less stress in the work place; however, when you hear, what sounds like a bunch of ridiculous frat boys goofing off and worse- what sounds like-teasing in the background, while she is on the phone with you- then it just becomes unprofessional and disconcerting. I'm not sure how this woman maintained her composure so well. She was very knowledgeable and completed the call, regardless of her fellow employees and never broke stride or let on .... But, I heard it. Sure left me uneasy about doing busy with a company that would employee males of that character or rather lack there of.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Cynthia, Thank you for your feedback and for bringing this to our attention. We're sorry to hear this was your experience as this isn't the type of interaction we want or would expect you to have with our business. We're happy to look into this matter further if you would please provide the phone number that you were contacted on so we can locate you on our end and investigate. Thanks again. -HASupport

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    Customer Service

    Reviewed Oct. 16, 2019

    It is great to go somewhere that can provide information and options for my projects. They called to confirm we had all the information we needed. We have used HomeAdvisor for other projects and it has always worked for us.

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    Staff

    Reviewed Oct. 16, 2019

    I believe Jim the foreman on the Job was the guy that keep everything working. He came on a Saturday to remeasure the property after the surveyor made a mistake. If not for Jim I would not have the extra room. Thanks Jim.

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    Customer Service

    Reviewed Oct. 16, 2019

    The site is easy to use. HomeAdvisor even called me a few days later to see if I had any issues with the contractor that I hired. Their customer service is outstanding. I will be using HomeAdvisor for other projects that I need done as well.

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    Installation & SetupContract & Terms

    Reviewed Oct. 15, 2019

    Prompt. Identified several reliable providers. I hired one and all was done to my satisfaction - contract, pricing, work and installation. A place I will revisit as the need may arise. This is the third time I have relied on Home Advisor.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2019

    I have had three terrible experiences with HomeAdvisor referrals in the past. I called Angie's List recently to find someone to pressure wash decks and wash windows. I had no idea that Angie's list was now part of Home Advisor. I received two calls from Window washing companies... I was surprised that they were Home Advisor referrals, not Angie's list. I talked with both, and told both I had had bad experiences with Home Advisor referrals, and learned that Angie's List had been acquired by Home Advisor, although nothing in their ads indicates that.

    One vendor, Domingo's Cleaning, assured me he understood, and I agreed to hire him to pressure wash decks and wash windows. He did not give me a written bid, but seemed capable and pleasant. I was very specific, and I believe completely clear, that I wanted ONLY decks pressure washed. I have had damage done by a former Home Advisor "handyman" who pressure washed painted surfaces and did considerable damage.

    Domingo, however, has been here now for over a day and a half. He, also, has now done damage... And the decks that were ALL that he was to pressure wash, are not clean. When I talked with him, he stopped all work and told me he was leaving. I asked him if he was insured. He refused to answer. He is still here, outside, doing nothing. I am 77, have severe physical limitations, live with three dogs and four cats that are at the moment confined inside. I feel like a prisoner in my own home!! I have tried to call both Angie's list and Home Advisor and only get put on hold. Never again will I call Home Advisor or Angie's list! Should I call the sheriff?

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Carol, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport

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    Staff

    Reviewed Oct. 15, 2019

    I had rotten and cracked siding that really needed to be repaired. I reached out to Home Advisor and got BBF Construction who came out right away and was able to do the job within days. Very good experience. I would contact them again when a project comes up. I have used Home Advisor previously as well with great success.

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    Reviewed Oct. 15, 2019

    Highly recommended with successful prior experiences. In the past I also use Angie's List and found that many of the contractors were similarly rated. What also helps is familiarity with many of the contractors and some personal references. The service provided is much appreciated.

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    Customer Service

    Reviewed Oct. 15, 2019

    I has options to choose from, chose closes to my home. Contractor clearly had a lifetime of experience and fully explained process of repair job and anticipated timeline. I am happy to review and report by email, was not happy to get calls from Home Advisor during work hours on my mobile.

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    Punctuality & SpeedStaff

    Reviewed Oct. 15, 2019

    Respectful to both myself and my brother, did great work, applied the amount we talked about, clean up good. Came on time worked for several hours. There was one aspect that I personally didn't like, there was over spray or outside of garage doors, but David said it would weather off in time of which I accepted.

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    Reviewed Oct. 14, 2019

    Completely stripped the deck floor and the top of the deck plus did some changing of the deck size. They added composite decking and 2x2 cedar strips on the top. They arranged for all of the waste to hauled and left the yard as they found it.

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    Staff

    Reviewed Oct. 14, 2019

    This was my first experience with HomeAdvisor, and I'll admit to being a bit skeptical. I had asked friends to recommend someone to take out an old drop-in oven and get everything ready for the delivery of a new oven--not a drop-in, I don't guess they make those anymore. Friends didn't come through, but HomeAdvisor did and helped me to find someone whom I shall be calling in the future when I need a knowledgeable, professional, capable, pleasant person to assist me. Thanks!!!!

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    Staff

    Reviewed Oct. 14, 2019

    Thank you for helping me chose a handyman, you made the hiring process a lot easier. I will use this site to help me use other professionals. In the future I will use Home Advisor because the professional workers contacted me. Thanks.

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    PriceStaff

    Reviewed Oct. 14, 2019

    Our water pressure was getting low and we needed a new pump and 100 feet of piping. Home Advisor found us a great company within an hour and the service workers came out within 24 hours. We were very pleased with the quality and price of their work.

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    Customer Service

    Reviewed Oct. 14, 2019

    Springs broke on garage door. Got a call and quote over phone after giving description of door and the repairs were done in a timely manner and at a reasonable price. Would call this company again in the future and will recommend to others.

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    Customer ServicePriceStaff

    Reviewed Oct. 14, 2019

    Rental unit reported bedbugs! Prompt referral by Home Advisor to local firm, excellent response time, professional response and treatment and best of all: Resolved! Prompt, efficient and reasonable cost. What more can we say? We will use Home Advisor again!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2019

    I searched Home Advisor and found two fence installers in my area, I called them both, they both came out for quotes at the agreed upon time and were both very professional. I am happy with the information that I found on Home Advisor.

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    Reviewed Oct. 14, 2019

    We needed our gutters cleaned. After posting on Home Advisor, they immediately had two listings that would service this area. Had the contact information readily available. Piece of cake. I will look to Home Advisor again for other projects in the future.

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    Customer Service

    Reviewed Oct. 14, 2019

    Communication, value and completed project exceeded my expectations. The response to my RFQ was in less than 30 minutes. The project came in UNDER budget and the quality of the work is much better than I hoped for. I will recommend Home Advisor to anyone in need of the services.

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    Reviewed Oct. 14, 2019

    I placed a review about one of their contractors that destroyed my property. HomeAdvisor contacted me several times regarding the review. They removed my review twice pending further data, which was provided. I found that my review was removed despite the overwhelming evidence regarding my review. This included photos of the damage created by the contractor, invoices and canceled checks. HomeAdvisor removed my review as I suspect they have removed others. They are doing this, because they make their money off the contractor that obtain work through their site. They do not care about the end customer. HomeAdvisor will be report to legal authorities for fraud.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Vincent, We're sorry to hear that your experience with both our site and the pro has been anything but positive. We have forward your information on to the correct department and a rep will be reaching out. To speak with a rep, please call Customer Care at 877-699-4736. If there is something additional we can assist you with please reach out to us at emailus@homeadvisor.com and we will be happy to look in to your situation and have someone contact you as soon as possible. -HASupport

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    Punctuality & Speed

    Reviewed Oct. 13, 2019

    A tree that was half dead and leaning on another tree would have eventually fallen into the street. It was taken down, removed and the stump was ground. Gary was timely and a pleasure to work with. I would definitely use them again if I had other tree work that needed to be done.

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    PricePunctuality & Speed

    Reviewed Oct. 13, 2019

    Just to repeat. They were fast and friendly. They turned my florescent lighting into modern LED fixtures. I'm very happy with the results and the difference in the lighting LED provides is like day and night. It was all done at a very reasonable price and professionally.

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    Staff

    Reviewed Oct. 13, 2019

    Home Advisor sent the name of two possible contractors in my area to do the work I requested. I got a bid from both companies. Both were very professional. I have contracted Home Advisor in the past and found the best contractors.

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    Customer Service

    Reviewed Oct. 13, 2019

    They were able to do the job day after I called them and did a good job while providing detailed receipt for services. I was very pleased with their efficiency and the work result. The job was completed in a timely manner.

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    Verified purchase

    Reviewed Oct. 13, 2019

    I needed a heating specialist to fix my home boiler. The weather had turned cold and the pilot wouldn't stay lit. I replaced the thermocoupler (a simple DIY project) but that didn't solve the problem. The heating pro replaced a valve and cleaned the pilot assembly and that solved the problem.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2019

    I had no idea who to call for AC inspection to sell my home. I chose one of Home Advisor's recommendations, and am completely happy with the company and the technician they recommended. They were accommodating for the narrow time frame I had for the work to be completed. The tech explained his work on a level I could understand. I am very pleased with my search using Home Advisor.

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    Staff

    Reviewed Oct. 12, 2019

    Promptly provided interested contacts to seek out and got a GOOD ONE after inquiring. Service provider was properly licensed, highly responsive and competent. Very satisfied with the outcome. A local store proprietor told us he recommends Home Advisor as "the best" intermediary to find GOOD PEOPLE and so far, we're not disappointed.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2019

    Correction of incorrect work done 4 months ago. Downspout drainage, poor drainage and overflow water from right of way behind property and drainage from neighbors’ yards. Restore sod in areas done incorrectly. Previous company did not direct drainage to proper channels and failed to return to fix the problem. Mr. ** responded to Home Advisor email promptly and began the repairs quickly.

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    Customer ServicePrice

    Reviewed Oct. 11, 2019

    I contacted Home Advisor to help me locate a furnace repair person. Within 15 minutes I had a phone call from a local company. They arrived in less than an hour - diagnosed the problem, had the issue repaired at a most reasonable cost. I will definitely trust and use Home Advisor in the future for any future home repair expenses.

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    Installation & SetupStaff

    Reviewed Oct. 11, 2019

    Fence install. Really appreciated Home Advisor doing all the research and “leg work” on the pros. The added bonus of criminal background checks put our mind at ease with allowing workers into our home and around our children. We hope to have found our go-to handyman for future needs! Stellar construction was AWESOME!

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    Punctuality & Speed

    Reviewed Oct. 11, 2019

    Junk removal. Home Advisor provided recommendations for two very good pros who responded quickly. I did use one of them and was very pleased with their service. I wouldn't hesitate to use Home Advisor again for any household project resource.

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    Verified purchase

    Reviewed Oct. 11, 2019

    I needed gutters and roof repair. I used HomeAdvisor and selected the first company recommended. Canales Roofing also installed gutters and came for an estimate the next day. The company came when they said, reviewed unexpected changes to the job before proceeding (see * below), and completed a thorough cleanup afterward. I feel HomeAdvisor provided me with the proper tools to repair my house. * A major roof area required new wood replacement due to unexpected rot. Mr Canales reviewed this with me before proceeding.

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    Reviewed Oct. 11, 2019

    I needed my septic tank cleaned and went to Home Advisor. They contacted me within minutes with names of Septic companies they refer. I was contacted by United immediately thereafter. I was contacted by Home Advisor the next day asking if I was able to have the work done. I am very happy with the services provided.

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2019

    Quick, easy and very convenient. A real time saver. HA is a godsend for people like me who have limited skill when it comes to home repair. We have used HA to the exciting of all others and we have yet to be disappointed.

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    Reviewed Oct. 11, 2019

    Better than Angie's List in every way, was contacted by vendors and if memory is right, a only g and a said that Home Advisor recommended them, it was still my choice though who I got and they seem to do excellent work.

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    PricePunctuality & Speed

    Reviewed Oct. 10, 2019

    Toilet tank repairs. Good experience. Repairman showed up on time and got the job done in less than an hour- cost was slightly higher than I anticipated for the work that was done. He also recommended someone that could help me with another part of the problem, the clean-up of the wet carpet.

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    PriceStaff

    Reviewed Oct. 10, 2019

    Marketing and sales people usually are the worst people humanity has to offer, but these guys at HomeAdvisor are very, very bad people. HomeAdvisor is a scammy middleman trying to leech off of hardworking people. Stay away from this scammy middleman company. They only make things worse and more expensive for everyone.

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    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2019

    Needed Air Conditioning unit replaced. Epic Air was recommended thru HomeAdvisor. I went with them and was not disappointed. My AC was up and running with new ductwork fast. The company was very courteous and professional. Highly recommend both HomeAdvisor and Epic Air!!!!

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 10, 2019

    In my opinion this company is very professional and knowledgeable. The staff is friendly and patient and most willing to help answer all my numerous questions. They were timely and in fact, offered an install a day head of schedule, with our installation. Our installers were very conscientious about the location of the antenna as well as the aesthetics. Great company to use if you are thinking of "cutting the cord."

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 10, 2019

    Home Advisor found us a great plumber for our bathroom job. The response was instant and the work was great, even accommodating us on the same day we submitted the request. Using the platform was quick and easy. I would recommend to anyone. Thank you very much.

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    Price

    Reviewed Oct. 10, 2019

    I needed some plumbing work done and thought I'd get some recommendations from HomeAdvisor. The website was user friendly and I quickly got a recommendation that fit my needs. I liked that there were reviews and a preview to what the cost would be. Great experience...I will definitely use this again!

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    Reviewed Oct. 10, 2019

    I needed to find a professional to paint the exterior woodwork on our home. I selected one for locality, and because their references were online. I also had two other professionals that I procured from other personal references. I chose Five-Star because I could read their references - though I could not tell if they were local; because the first time we met I was given proof of insurance, a timeline, and an estimate to sign. I appreciate their business.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    This is my first time using Home Advisor. I am totally impressed with the care and attention it gives to the customer. Specifically, Home Advisor communicates with the customer to ensure they select a professional, communicate to be sure the professional you select is communication with you and seeks customer review of their experience with the professional and their own business practice. I will certainly use Home Advisor again for a couple of reasons. First your response is timely. Second you have a good selection of professional to choose from for work. Third as a senior citizen you provide a service to us looking to find reputable professional for home work.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    Burned on first and only time I used HomeAdvisor. After my pro request list came back for licensed plumbers in my area to replace all gas lines from meter to appliances, I received a call from a "plumber" not on the list. Wouldn't give a company name, only gave his first name, could do the work right then and gave me a phone quote without even asking number of appliances etc. Also advised me that he can do electrical, roofing, etc. Told him I would get back to him. Did reverse lookup type research on him and found out he went to jail several times for contracting jobs and running off with the money, known under seven company names AND that he is not licensed for ANYTHING. Pretty scary when you think of him possibly working on people's natural gas lines or electric in their home.... So, do your research, since HomeAdvisor apparently doesn't vet all the pros that they sell your information to.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Tena, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. We would be happy to look further into any concerns you may have with this individual, if you could please email us more details at emailus@homeadvisor.com. If you prefer to speak with a rep, please call Customer Care at 877-699-4736. -HASupport

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    Customer Service

    Reviewed Oct. 9, 2019

    I love being able to use HomeAdvisor to find businesses in my area for my projects however you send TOO MANY emails. It's ridiculous the amount that I received when I started looking for professionals in my area. It made me consider using a different source..

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    Price

    Reviewed Oct. 9, 2019

    3 separate issues were repaired in a timely, reasonable and pleasant fashion. Should additional plumbing issues arise, I would not hesitate to use this plumber and Benjamin Franklin Plumbing again. The work was completed within two hours which included a trip to purchase a specialty part. While not cheap, the cost of the repairs was within reason.

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    Punctuality & Speed

    Reviewed Oct. 9, 2019

    The service providers recommended by Home Advisor were both excellent. They provided timely, last minute, service. I felt satisfied that home advisor had already screened them and all that was left was for me to choose a provider. Thanks to home advisor for providing a centralized place to get quality service.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    The company you provided contacted me immediately...text, call, email. It was this fast communication that determined which service I hired. Home Advisor kept in touch all the way through. My third time with Home Advisor. All services have been excellent.

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2019

    They were very efficient and completed the project quickly. They were helpful and polite. I would recommend them to anyone. Their work ethic was terrific. They did not linger but got right to work. They answered all of my questions and did a fine job.

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    Staff

    Reviewed Oct. 8, 2019

    I would use Home Advisor again for other projects. I was pleased with the fact that Home Advisor does a background check on the people they recommend. They recommended Smyrna Gardens, LLC to do a project of installing pavers for me. The owner of Smyrna Gardens was very professional and very knowledgeable and did a great job.

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    Installation & SetupPriceStaff

    Reviewed Oct. 8, 2019

    Great job done by J&O Landscape Services. The pricing was very good and the work was exceptional. They bought the material and removed, then installed a new wood fence. I would highly recommend J&O Landscape Services to do your next job.

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    Reviewed Oct. 8, 2019

    First time user and it appears to work for me. I typically use another service (Yelp), and Home Advisor provided me with an alternate way of finding quality service. The way that the site is formatted was very user friendly. My only issue was when I had to write a review for the service provider. I did the review on my phone and I was not able to submit, nor was I able to copy and paste the information I wrote. Unfortunately, I had to rewrite the review. Other than that, I would recommend this site to my friends and peers.

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    PriceStaff

    Reviewed Oct. 7, 2019

    I think Home Advisor is a great place to start your search for professionals, but I would advise others to also get estimates from outside of the Home Advisor network. What I've found from the various projects I've completed is that those professionals on Home Advisor tend to price similarly. Other professionals outside of Home Advisor, who are quite good, tend to price lower.

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    Customer ServicePrice

    Reviewed Oct. 7, 2019

    I used HomeAdvisor to find a good tree company to remove some large oak limbs and a mature cedar tree from my property. The neighborhood gets lots of guys with pick ups and chain saws which are definitely not what you need for limbs like this. CG was quick to respond and fair on pricing. I will use HomeAdvisor for my next project.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 7, 2019

    Everything was done quickly. Follow up call was nice. When I had a follow up question via email it was answered in a timely way. Not sure I was completely satisfied with answer I received, but it all worked out.

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    Reviewed Oct. 7, 2019

    I was told about Home Advisor by my sister. It was very easy to get started and searching for local Professionals. After getting a couple quotes I made my decision off of pricing mainly, and also I could tell that this company was fresh and upcoming so I wanted to try them out and get them some business.

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    Staff

    Reviewed Oct. 7, 2019

    I would highly recommend Home Advisor. I used their service and found a wonderful repairman to make repairs on our refrigerator. I filled out their questionnaire and then they sent me 3 different pros in that area of work. I went online and read the reviews and then made the decision of who I wanted to contact first. After making a few calls I was able to decide on which repairman I thought I would work best for our needs. I am very happy with the results and will gladly use Home Advisor again in the future. Thank you Home Advisor!!

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    Price

    Reviewed Oct. 7, 2019

    I was looking for trim molding on my staircase and ended up getting box molding in my dining room and crown molding in the dining and living room. I was extremely pleased with the work quality, cost and efficiency of this provider and the Home Advisor process was quick, easy and I felt safe obtaining a contractor from this site.

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    Reviewed Oct. 7, 2019

    They gave me several business to choose from. They check up on my progress of my selecting a business regularly and sounded please that I was able to find one to do the job. The company I chose did a great job.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 6, 2019

    When I scheduled an appointment thru Home Advisor, Skunky's personnel never showed up. I contacted Skunky's directly and they came the next day. It seems that Home Advisor did not coordinate schedule with Skunky's.

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    Customer ServiceContract & TermsStaff

    Reviewed Oct. 6, 2019

    My experience was awesome! I would recommend this company to anyone. Contractor was awesome! Contractors got back to me right away. Very professional and courteous! I did not feel bombarded by too many phone calls and e-mails. I will use this company in the future, no problem!

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    Staff

    Reviewed Oct. 5, 2019

    I had a chimney guy come out last year and tell me I needed over $7K of work done (on a 4-year-old house). Asking around did not find me anyone that serviced my area so, I went on HomeAdvisor and found a reputable company in five minutes.

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    Price

    Reviewed Oct. 5, 2019

    We hired Pro.com through Home Advisor and initially after the estimate we felt comfortable using them and signed the contract. Worst mistake of our lives. Their prices very overpriced for the quality of the work and craftsmanship we received. Everything we were told at our initial meeting with them turned out to be lies. I felt like I had to be there to make sure we received the quality and products we asked for. In many cases we found out the estimate was for a basic product that we would never have used and where told to sign a new invoice with a increase in cost.

    Their contractors ideal of cleaning up after they were finished was an occasional sweeping, usually with our broom. My wife and I had to clean up after each contractor since it could usually be up to two or three weeks before we saw another contractor. I could go on and on with our frustration with this company, but I'm pretty sure it will make little difference. If you're interested in quality work I suggest you look at someone other than Pro.com. Good luck.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Daniel, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport

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    Staff

    Reviewed Oct. 5, 2019

    A great team, they are my heating system go to now, folks. Feeling bless to have found them. Thank you for keeping us in the warm and prepared for winter. Hopefully many seasons to come. Highly recommended to others. God Bless and Thank you.

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    Installation & Setup

    Reviewed Oct. 4, 2019

    The job was professionally done by GK General Construction, LLC. They were skilled, trustworthy, realistically priced and 5 star all around. They removed damaged Hardie Plank siding planks and replaced them with the same and painted them after installation. They completed a thorough inspection to ensure that all of the damaged planks were removed and replaced.

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    Customer ServicePriceStaff

    Reviewed Oct. 4, 2019

    Not enough installers responded to my quote requests. Requested four different companies to quote and only one responded. Hired him and he turned out to be great. Got lucky. Right Angle Construction was a joy to work with and he did an excellent job. Disappointed though that he was the only responding contractor.

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    Price

    Reviewed Oct. 4, 2019

    Having contacted Home Advisor, I had two calls from carpet cleaners and Mark ** responded the fastest with an over the phone estimate and informing me that once the footage was taken it may very well be a bit more. However the price was even better than what I expected, Mark will be my go-to guy from now on!!

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    Staff

    Reviewed Oct. 4, 2019

    I am so pleased with Home Advisor. This was my first experience and the process was so easy. The follow up is wonderful too. I needed a few different pros for various projects so I liked that I could put multiple requests from different professional categories. I will definitely use Home Advisor from now on!

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    Customer Service

    Reviewed Oct. 3, 2019

    I am very happy with this service. Next time I need any help for my home I will do it thru HomeAdvisor, thank you for your help. I will definitely recommend to my family and friends.. They gave me several companies to call and compare prices, Good to know that this company will be on my contacts.

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    PriceStaff

    Reviewed Oct. 3, 2019

    Did what they said in a timely fashion. They were easy to use. Very helpful. The price of zero was definitely worth it to use. I had no problems and I am not tech savvy. This is a huge deal when doing anything on the internet.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2019

    Absolute Garbage. HomeAdvisor called us relentlessly for 3 months on ever-changing numbers, even though we asked to be taken off the call list because we only do commercial roofing. Finally I accidentally answered one of their calls thinking it was a customer. The rep swore up and down that they had lots of commercial leads. I told him we weren't interested in leads being sent to multiple companies since roofing isn't a commodity and it isn't a reasonable comparison. He said the leads would be exclusive. He also promised they would be thoroughly qualified, and that the refund process would be quick and easy.

    As you know from other reviews, none of that was true. The few leads we got were mostly residential, and the few commercial ones had already been called by 3 companies and were confused why we were calling. And of course, the refund policy is entirely bogus. This company is a scam and all contractors should beware of them. Also, they say they do background checks on all contractors, and this never happened either. So, consumers ought to beware as well.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Robert, We're sorry to hear you've seen anything but success with your leads. We are always happy to discuss tactics to help you see the most success with your account and any concerns you have regarding the leads you have received. If you would like to speak with a rep please call Customer Care at 877-947-3639. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer Service

    Reviewed Oct. 2, 2019

    Referrals for tree work. I was happy with the providers suggested. I have gotten names from Home Advisor in the past & I think they refer reliable people. I don't especially like to get calls before I've decided who to contact, but I'm getting used to that more aggressive approach.

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    Verified purchase

    Reviewed Oct. 2, 2019

    I have come to rely on Home Advisor to find reputable contractors for my home projects. Every contractor has been professional and top rate in their quality. Home Advisor takes the research out of hiring a contractor. Peace of mind and ease of use. BRAVO!

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    Verified purchase
    Price

    Reviewed Oct. 2, 2019

    Home Advisor vendors supplying multiple quote for a job lets you pick the right price with the right vendor personality to fit your job. Low price is good, but having confidence in the vendor is key. And they know once selected, both Home Advisor and me, the client, will hold them to their price, job quality and performance.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2019

    Microwave Installation and hauling the old equipment. Very prompt service and a very professional service representative. Arrived on time, did a very thorough job. Jack was knowledgeable and experienced. Completed the job on time and the quality of the work and interactions were very professional and are highly satisfactory.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2019

    Roof Repair - Simple, easy, and got a great contractor. I liked the follow up from Home Advisor, just to make sure someone was on the job. The job was completed on time, and on budget. I will use Home Advisor... again. Great Job.

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    Verified purchase
    Customer Service

    Reviewed Oct. 1, 2019

    Tree Service. Only rating experience as Satisfactory because the job did get completed. Your service offered 4 places, requested quotes from all 4 and only 1 responded. Received an email about my experience from Home Advisor, notified that there were no contacts at that point and never heard anything back from Home Advisor.

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    Verified purchase

    Reviewed Oct. 1, 2019

    HA has been a great tool for me when I need a job done I can't handle myself. All of the referrals from HA have been excellent - capable contractors and fair prices. Very pleased with HA and will continue to use.

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    Verified purchase

    Reviewed Oct. 1, 2019

    We have used Home Advisor three times this past year to have work done on our home. The companies that were recommended all did wonderful jobs to make our home great looking that a lot of people stop to look at the changes that were done and how good it looks.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2019

    All they ever did was lie and cheat. I called them to complain and the so-called "Complaints Department" phone number they gave me was just a pre-recorded scam message trying to sell you health insurance. HomeAdvisor is a scam in every single way. Everything they do is a scam. Also, never believe anything Steven tells you. Anything he or their sales staff tell you is a flat out lie. That guy is as evil as Hitler himself.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Twyla, We apologize for any inconvenience and appreciate you for being this to our attention. The correct number for this Problem Resolution department is 877-699-4736. If you prefer to have a rep reach out to you, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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