HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
Visit www.homeadvisor.com- Convenient app
- Free to use
- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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Reviewed March 16, 2020
I had a couple recommendations from local sales people and from the exorbitant estimates their vendors gave me, I was discouraged. Home Advisor seems to be a more objective way of finding a great service. I will use them again when the next big project appears.
Reviewed March 16, 2020
I needed a firm to grind two stumps and go deeper than normal so that I could plant new trees in the same place. A well qualified firm responded to the inquiry promptly. I exchanged emails with the firm to discuss particulars. I accepted their price which was very fair. They showed up the following work day and was done and gone with cleanup quickly. Very satisfied with that company and the service by Home Advisor.
Reviewed March 15, 2020
I have utilized this service 2-3 times when I have need of service that I am physically unable to do. I have not been disappointed by any of those that I selected. I would advise those seeking any type of service to go to Home Advisor first.
Reviewed March 15, 2020
Window cleaning project for a private home. I was very pleased with the response that I got thru Home Advisor. If anyone is looking for prompt service & quotes from a professional service specialist I would recommend they call Home Advisor! Thank you!
Reviewed March 15, 2020
I had some difficulty using the app, especially when doing my search for contractors. I eventually figured out that you can "heart" contractors and save them to a list but that wasn't as obvious as I feel it should have been. Also, many of the contractors sent me messages which, although I got alerts to them, I found it cumbersome to manage my messages with them in one place. What I would like from HomeAdvisor is more of a directory experience that assumes I will browse through multiple profiles of contractors, save a number to contact, and actually contact a couple. The experience was not as seamless as it could have been, I feel. It is a great idea for a service, however.
Hi Todd,We are sorry to hear this. We would also like to thank you for your feedback and will pass that information along. If there is anything additional we can assist you with please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com if you'd like to speak with a rep. -HASupport
Reviewed March 15, 2020
I ordered wallpaper installation on February 22. From the available dates listed, I chose Saturday March 14 @ 8:00 AM. A week after booking the appointment, I received an email telling me that the job had been rescheduled by someone else for 9:00. When the day arrived, no one showed. The last email that I received listed the contractor as "HomeAdvisor". I called the number in the email and was met by a voicemail that said, "Thanks for calling" before it hangs up. I went to the website and called the contact number there. I was told that I needed to call another number.
After emails and phone calls to the company, I was finally given a contractor's name and number. The only problem is, they are closed on Saturdays. I don't believe for one second that a contractor was ever found for my job prior to the appointment. I think they just threw the first person that they could find under the bus after I called several times. Why is it so hard to reach someone. Why didn't anyone take me seriously the first time? Why did I have to wait 2.5 hours past my start time for anyone to do anything? Who rescheduled the appointment? Why did all communication say 9:00 AM start time, but when I called, I was told 9-10?
Hi Kenneth, We're sorry to hear that your experience with both our site and the pro has been anything but positive. We have sent your information to the proper department and a rep will be reaching out. Please reach out at emailus@homeadvisor.com if there is anything additional we can assist you with. –HASupport
Reviewed March 13, 2020
Great Recommendation from HomeAdvisor. Heating problem now solved. Nice woman answered. Booked a service call for one hour. Tech arrived a few minutes early. Dwight was very knowledgeable. Assessed the situation and fixed it. Fair price and I would both use again and recommend to anyone needing service of this type. I’ve grown used to being disappointed in most service companies. This one was a great exception to that. Thank you. Rob
Reviewed March 13, 2020
Matt was professional, responsive and helpful in discussing future projects. The price paid was fair and reasonable. I expect to have many more years of enjoyment using this table. I would recommend his services for any wood product. He is currently assisting me in researching options for a replacement countertop for my apartment.
Reviewed March 13, 2020
Our church needed help quickly to prevent damage to our building. With no recommendations available from our friends, I reached out to HomeAdvisor while I was sitting in the meeting. Within 30 minutes, I had a response and an appointment to assess the job and quote the solution. Within another hour, I had a conversation with the contractor and fine-tuned our plans and expectations. I would use HomeAdvisor again in a heart-beat!
Reviewed March 12, 2020
Home Inspection of a farmhouse in SE Indiana. I had hired an inspector through HA who turned out to have done a very conscientious and thorough inspection. With him, I had no issues. The followup phone calls and emails from HA are trying. Very trying as they are couched in "concern". Did you hire Steve? Did he show up on time? Same in emails. In my opinion, they were merely trying to see if they can charge him for their services. Just my opinion, but it makes me question the sincerity of HA.
Hi Mark, Thank you for reaching out. We call as a standard process to confirm completion of the appointment. If you'd like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. You can also send your contact info to emailus@homeadvisor.com if you'd like to speak with a rep. –HASupport
Reviewed March 12, 2020
Asked for power washers in the area, and with in minutes I had 3 to choose from - and then could also have other bids from different vendors. The price was fair - and the company that came out was a pleasure to work with.
Reviewed March 12, 2020
Concrete Steps. I had three contractors contact me, two failed to show up for their quote appointments, the third got the gig because they actually showed up. I hope this is not typical. This is my first experience with HomeAdvisor and I would feel comfortable trying them again.
Reviewed March 12, 2020
HomeAdvisor gave me a range of contractors. I chose one that I believed fit my needs. And I was right! My Elite Homepro's did an excellent job installing insulated vinyl siding at a very reasonable cost. I'm glad I went to HomeAdvisor!
Reviewed March 11, 2020
Very pleasant man. Outstanding work. He showed up on time with everything he needed to do the job. If needed I will hire him again. His prices were very reasonable. We have also decided to hire him to put air conditioning in our home.
Reviewed March 11, 2020
I sort of wish you could list the potential companies that I could contact and allow me to make that contact. I read about each of the companies suggested and selected the one I wanted. I received calls from several others and I thought that was unnecessary.
Reviewed March 10, 2020
Would give Chuck a 10 if the rating went that high. Just a tremendous person/company to work with. Arrives on time, knowledgeable on system, professional, very trustworthy and hardworking. Left the house immaculate after he finished. I highly recommend Columbus Central Vacuum.
Reviewed March 10, 2020
The recommended vendors (two) called immediately and we set up appointments. They visited and we discussed the project. They both were on time. The selected contractor completed the work quickly and the result was outstanding. I would definitely use HomeAdvisor again and would recommend your service.
Reviewed March 10, 2020
Home Advisor is great site to find a pro. The contractors have many reviews. Homeadvisor even called me to make sure I was happy with my experience with Homeadivsor, and to ensure I was treated respectfully by all that I received bids from. And then again to find if I have chosen someone and how it is going. They were able to update my file so that I was not bombarded with too many contractors contacting me.... I recently recommended Home Advisor to my manager, she is encountering the same pleasant experience as well.
Reviewed March 10, 2020
The company HA chose for me was fantastic. I had a wonderful experience and my problem was fixed. The technician knew his stuff and was very courteous and professional. The cost of the project was reasonable. I highly recommend HA for your plumbing needs. Thank you HA.
Reviewed March 10, 2020
I reached out to Home Advisor for a stone & tile installer after trying to find contactors on my own. When no one would return my calls, I turned to Home Advisor. Four contractors were listed for my type of project, but only one returned my call. My project was pretty custom so I wasn't too interested in the "comparable project cost". I found Home Advisor to be very convenient and it worked out well for me.
Reviewed March 10, 2020
Home Advisor owns Angi's list and CraftJack my friend is on HomeAdvisor and I on CraftJack we both get same leads! They sell up to 12 contractors the same leads were they claim to only you and up to 2 others! And when you ask for legitimate credit they refuse!!!
Reviewed March 10, 2020
As soon as we got our business license, I got a phone call from Ryder ** at HomeAdvisor. He gave me the whole sales pitch, saying that our lead fees would be between $10 and $30, with an average of $24. It seemed like a good way to get in touch with clients, so we went ahead and signed up. BIG MISTAKE! Every single lead was more than we were quoted, with the majority being $36, up to $43.50. We got mostly numbers that would just ring and ring, with no one ever answering. We tried to call, text, and email these "leads", but were never able to make contact. Some came up invalid numbers. We got a "lead" for an address that didn't even exist. Not exactly a valid job if a house doesn't exist. These "leads" weren't actually viable jobs, but we were charged for all of them, and when we requested credit, our requests were denied.
The last straw was an appointment request made to our account. We called repeatedly, emailed, and texted, but were never able to get in touch with the supposed clients. We went so far as to look up the listing agent on the house, to find out that these weren't even the buyers of that property! We spoke to the department that deals with credit requests, because this was obviously yet another non-viable job, but we were charged regardless. At this point, I doubt any of these supposed “leads” were ever real people, and they certainly weren’t actual jobs. I don't know how any of this is legal. Home Advisor is an absolute scam, and it's especially crooked to be ripping off small, family owned businesses.
Hi Julie, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport
Reviewed March 8, 2020
Upgraded electrical outlet and wiring for stove. The men we hired from Duffy Electric were friendly and professional, and stated their years of experience in electrical work. They did a great job, and were finished in about an hour. Although they were a little expensive, we are very satisfied with their work.
Reviewed March 8, 2020
This company and its staff were awesome. I could not have asked for more. Working with them through Home Advisor was a great experience. I will work with this company again and I will definitely trust Home Advisor to provide the right help.
Reviewed March 8, 2020
Easy to enter job description and get qualified people who are willing to do the job described. I tried to contact dozens of contractors on my own - most never called back, and the ones who did show couldn't help (but wanted to know about other work of course). We almost gave up; this project would not have happened without HomeAdvisor. Will definitely use for the next project.
Reviewed March 8, 2020
I love HA, they are fast and accurate in determining the pro I need. Will continue to use them for all my property needs. Emergency or premeditated projects can both be addressed with local pros. My first stop is HA.
Reviewed March 8, 2020
Removal of three trees. I had requested bids for the job from 5 different contractors and one through a Home Advisor. He was the last and most reasonable. Turned out he was a true professional and I am very pleased with the job he did.
Reviewed March 7, 2020
I contracted Home Advisor for 3.5 hours of gutter repair work for a total cost of $290.10. The job description was to repair two leaks. The leaks were dripping onto my deck and creating a serious slip hazard and contributing to water damage on my siding. The day the repair was scheduled was raining so the "pro" contacted me to reschedule- totally understandable. The next week on the agreed upon day he had still not shown up at 3 pm. I contacted him and he agreed to come the following day. The following day he texted me and stated he would be sending his brother to make the repair. His brother showed up at 2:50 and commenced the repairs after I showed him the problem areas. He worked for less than 45 minutes and stated he was done.
The following day, less than 18 hours after the work was accomplished the gutter is leaking at the exact same spot. I contacted home advisor through chat and after explaining the situation was informed they could not help me and that I needed to contact a different division via email. I forwarded pictures of the leaking gutter, pictures of the texts, and pictures of the conversation between me and the "help" department. I got taken for almost $300 for 35 minutes of inadequate repairs.
Additionally, home advisor has a $19.99 "membership" that states by joining you receive 20% service booked and 20% off 100 other services booked through them. Prior to the gutter fiasco I attempted to book another service and discovered I would not receive the discount I had paid a membership fee for. I contacted Home Advisor and was informed that the discount only applied to the first booking. I read the exact words to the Home Advisor representative and asked her how anyone would construe the statement on the website any differently than me. She apologized and once again stated the discount only applied for the first booking.
I also hired a painter through Home Advisor. The painter was supposed to paint 3 rooms in 5.5 hours (Home advisor recommendation). I paid for 7 hours because 5.5 seemed unrealistically low. The painter did an amazing job but at the end of the day was only complete with one room and had a single coat in the second room. We asked him to come back and come complete the painting the following day. He stated he could and that we could pay him directly and a considerably lower hourly rate that what Home Advisor was charging.
This is a dishonest company peddling overpriced repairs to consumers. Do your research and don't let my mistakes become your mistakes. I also attempted to leave a review on the Home Advisor website but was unable to, which makes me wonder how they have so many positive reviews if consumers are unable to submit reviews. Beware.
Hi Jeremiah , We're sorry to hear that your experience with both our site and the pro has been anything but positive. We would be happy to look into your situation. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport
Reviewed March 7, 2020
Good experience with Home Advisor. Found an excellent person to remove a tree on my property through your service. The contractor did an excellent job at a reasonable price. I will use this contractor again to do tree work. Communication with Home Advisor was also good.
Reviewed March 6, 2020
Clutter Removal. The responses were timely. The contractor was prompt, he called before coming, his pricing was fair and reasonable. He was very professional and respectful of my home. I will use his service again. I will refer him to friends needing his service.
Reviewed March 6, 2020
I was looking for an electrician in the Statesville area. I decided to try Home Advisor to find one and am very glad I did. Within minutes I was talking to someone and they came out the same day and fixed my electrical issues.
Reviewed March 5, 2020
My project was misrepresented by HomeAdvisor to the business I was employing. They almost drove 1 hour to do what Home Advisor told them was a garage door installation. (at no point did i check a box, or write a description of my project as this). In fact it was a garage door spring repair. HA did refund the money, but the rep seemed unapologetic and unfazed by the reason for the cancellation. It is as if that is the normal course of business. Will not be using this dodgy service in the future.
Reviewed March 3, 2020
Home Advisor is a scam. They just send any lead that I never agreed with. And they crazily charge the lead fee. IT’S A SCAM. DO NOT SIGN UP ANYTHING WITH HOME ADVISOR IF YOU DON’T WANT TO THROW YOUR MONEY INTO A GARBAGE.
Hi Antia, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport
Reviewed March 3, 2020
I have tried to resolve a problem thru your so-called Solutions Department. So poor I can hardly put it into words. Terrible Resolution Advisor - ignored my emails and would not call or email me back. Zero follow up. FairClaims procedure is ineffective. Your guarantee of resolving any disputes appears to be false and worthy of reporting to governmental agencies.
Hi James, We're sorry to hear you have concerns with our problem resolution process. We do not guarantee a resolution but we are happy to do everything we can to help you reach one. It looks like our Customer Solutions department has been in contact with you and the pro recently but we are happy to reach back out and have forwarded your concerns to the proper channels. -HASupport
Reviewed March 3, 2020
I e-mailed your site to find a reliable person in my area for trash removal and was given several local people to choose from in a very timely manner. I am very happy with the results. Thank you. I will be sure to use your site for future needs and will tell my friends and neighbors about the great service and response I have gotten from your wonderful site.
Reviewed March 3, 2020
I was directed to three different contractors for roof and gutter system replacement. All were very professional. Only one offered to repair my chimney and replace my gutters with a 6 inch system instead of the system currently in place. Therefore, I chose that contractor.
Reviewed March 2, 2020
The handyman I found didn't come up on my search but he was able to find me and am glad he did. He was out of the normal search area but we live in a rural part of IL and a good handy person can live up to 50 miles away.
Reviewed March 2, 2020
Large tv removal. Steve and his crew removed a very heavy large tv in a quick and professional manner. I would use them again!! They were on time and professional. They made sure they did not haul any dirt into my house. I would use again!!
Reviewed March 2, 2020
Good service and communication. Home Advisor recommended several potential contractors and I found the reviews of each was very helpful for selecting a contractor. I'll be sure to use Home Advisor to help me with reviewing and selecting contractors for future work I'm planning.
Reviewed March 1, 2020
New Kitchen. Getting new cabinets and countertops wasn’t that difficult. We knew exactly what we wanted before we started so that helped. The crew we hired was clean, tidy and professional. A very good overall experience! HomeAdvisor paired us with a perfect contractor.
Reviewed March 1, 2020
Response from companies possible to work with on project was very fast. All I spoke with were pleasant and professional. I would recommend HomeAdvisor to anyone searching for the right company to work with for any home or garden project.
Reviewed March 1, 2020
Gutter work, tree work... So far we have had a few things done at our house through HomeAdvisor. So far...so good. No complaints. The response is quick, and usually, the estimates are free. We will definitely contact HomeAdvisor again with any other work to be done.
Reviewed March 1, 2020
Home Advisor makes sure you have options-many options. They will give you names of professionals for any and all work you could possibly want done in your home. I’ve used them several times and have been very happy with everyone they suggested. You will get follow up emails which are easy to unsubscribe from, and occasional calls to follow up too, which I actually found helpful..
Reviewed Feb. 28, 2020
I used HomeAdvisor.com to get quotes from companies for tree removal. Every company that came to give an estimate was friendly, professional, and thorough. I have since contacted them regarding other home improvement projects and am very impressed with the quality of the professionals they work with.
Reviewed Feb. 28, 2020
My sister refer this company to me for home improvement work. I used them for a tree company and I was pleased with the contractor that I worked with on the trimming of my tree. I look forward to doing business with them in the near future.
Reviewed Feb. 28, 2020
Upon looking over the Home Advisor website to see if their service would benefit my home inspection company I received very little information and was required to provide all my contact information in order to learn more. I was contacted with a sales pitch that promised to receive leads that were represented as guaranteed prospects. I was required to pay over $500 to join. Through the registration process I provided detailed information about the services that I provide. These details were to be shared by Home Advisor with home owners inquiring about my services when they were referred to my business.
I understood that I would be charged between $12 and to $20 per referral. I was required to provide my checking account information so that all fees could be drafted from my account. The lead fee did not bother me because I was reassured that these fees would generate opportunities for my business... until I received 11 leads in the first week and $215 in bank drafts from my account. The leads turned out to be nothing more than general inquiries about my services and not one paying opportunity.
I requested that my relationship with Home Advisor be terminated immediately. I had to jump through many hoops to cancel. For weeks fees continued to draft from my account to Home Advisor, even after I believed my membership was cancelled. 2 years later I still receive sales calls from Home Advisor urging my return at a "discounted rate." During one of these calls when I explained my dissatisfaction with the fees that are charged for less than promising leads he replied, "Well all you have to do is charge off the fees you paid for the empty leads to the next lead that contracts your services." I explained to him that I don't do business that way and I am not going to charge my clients for Home Advisor's empty promises. I was no longer interested and I did not want to receive any further calls.
The calls continue. Most recently I spoke with another representative and tried to explain that, "Now is not a good time for me I am in the middle of an inspection." to which he replied, "Well what about the other 16 times that I have tried to call you?" Home owners are encouraged to trust Home Advisor to look out for their best interests, yet they are encouraging the vendors to charge to home owners for their empty leads. Based on my experience Home Advisor is not representing vendors as promised and are not operating in the best interest of home owners. Home Advisor is a rip off for both homeowners and vendors.
Hi Robert, We’re sorry to hear about your less then positive experience as this is not what we intend to occur. We would like to thank you for bringing this to our attention and we are happy to looking into this situation in more detail. We have placed your account on our Do Not Call list. If there is anything additional we can assist you with please reach out to emailus@homeadvisor.com. –HASupport
Reviewed Feb. 27, 2020
I have used Home Advisor many times and each time the contractor I use works out great. This time I used Max Movers for an in-home move. They moved furniture from the garage to the basement. Will use them again.
Reviewed Feb. 27, 2020
I will definitely check with HomeAdvisor before hiring out my next home project. The contractor I used to resurface my pool was professional, fair and reasonably priced. I also liked that I could see what others who used this contractor had to say about his company and their experiences.
Reviewed Feb. 26, 2020
Garage door openers. The man representing Phoenix Overhead Doors was well informed, worked around our time needs, was efficient and left the work area clean and with working overhead doors!!!! We highly recommend his company and will tell everyone about Home Advisor. By checking with Home Advisor we were confident with the choices they recommended.
Reviewed Feb. 26, 2020
SCAM!!! WARNING!! I have tried their referral lead service for 3 months. They send bogus leads with no call backs. Charged for services I don't offer. Customer service does nothing to reverse leads you are charged for. False names. False numbers. Charged in advance and no credits back when they were completely deserved. Their policies are absolutely ridiculous and change person to person. You have been warned.
Reviewed Feb. 26, 2020
Not all the bidders came to bid, some came but did not give a bid after. I guess my job was too small for them. Was disappointed with the bidders (ie. roofers & roof contractors). I have to end up getting other bids from Google review, YELP and BBB. Need more roofers and contractors to sign up here for better comparison bid.
Reviewed Feb. 26, 2020
Had a great experience with Central Inspections. They were punctual, professional and reasonable priced. They replaced my gas hot water furnace as well as my hot water heater. They made extra efforts to minimize the dirt, and left the job looking cleaner than when they started. I would highly recommend.
Reviewed Feb. 26, 2020
Door jamb. 2 of the callers would only do by replacing the door. Finally got a contractor who will do what I requested and at a great price. Do not care for them calling me, I would rather see the list so I can pick who to call.
Reviewed Feb. 26, 2020
After selecting the recommended pool company I wanted to give me a bid for my job, a pop up window appeared. It asked questions about the specifics of the job and asked for my payment method (AKA credit card). It turns out this was another feature for handyman service. I received email from the handyman service and phone calls from Home Advisor and the pool company I wanted. The following week as indicated by email a handyman showed up. I then realized there was some problems. I called back the HomeAdvisor phone number that originally called me. This person knew nothing about the handyman and said I should be fine as long as I did not have him do any work. My pool work was done by Seabreeze pools and they did a great job.
Then my Credit card statement was charged for handyman service. I had to search your website for a way to call it took me 3 different phone calls then I find out that the handyman service is a separate division with no computer access between The 2 types of service. This is highly aggravating. I tried questioning this situation the day the Handyman showed up. Associates had access to look at both computer systems or at a minimum knew there is another division my confusion would have been set straight. The other part is having handyman services popping up on your website the way it does is difficult to know it’s something different. I’m very disappointed with the whole process this time and will be reluctant to use the site again.
Hi Susan, We're glad to hear you had a good experience with Seabreeze Pools! If you would recommend them to a friend, please feel free to leave them a review by following this link http://www.homeadvisor.com/write-a-review/ or send a review to ratings@homeadvisor.com. Please feel free to reach out to us at emailus@homeadvisor.com and we will be happy to look in to your situation and have someone contact you as soon as possible. -HASupport
Reviewed Feb. 25, 2020
Response was done in a very timely manner. It was a great site to go to when you have no idea where to begin. Was very easy to navigate. Would highly recommend it anyone searching for a plumber. Thank you for your promoters in replying.
Reviewed Feb. 25, 2020
Some companies just starting out don't have the marketing budgets (or the overhead) of the bigger companies. We found a small, affordable, reliable HVAC contractor that did excellent work that we'd never have found any other way. HomeAdvisor followed up, made sure we were happy with the work, and even offered to mediate if needed. Great experience.
Reviewed Feb. 24, 2020
Mr ** came exactly when he said he would and repaired my leak. He also took about 14 pictures of other places on my roof that may someday cause a leak. He is figuring me an estimate on repairing all the bad places. He was GREAT!
Reviewed Feb. 24, 2020
My asphalt driveway and rear parking lot were breaking up after more than fifty years of service. Home Advisor invited three paving companies. All of them gave estimates promptly. I picked one that could start immediately and I had my new (1700 square foot) driveway and parking lot the next day.
Reviewed Feb. 24, 2020
Shiny Ducts did an excellent job and I was very satisfied with Shiny Ducts and Home Advisor. I was a reluctant to try something new but now glad that I did. It was a quick on-line request, which resulted in an immediate phone call. The work was good and the price was fair for everyone
Reviewed Feb. 23, 2020
Submersible water pump replacement. High quality of service, full transparency of cost. Entire process was explained. Very confident and professional staff. I will call them back if ever in need of their expertise. Arrived at the promise time, very clean and methodic. Validate their work and tested before they left. Tyler & Jeff were amazing. They inspect my water tank and make recommendations and share pricing so we can make an educated decision.
Reviewed Feb. 23, 2020
Needed help to correct problems left behind by Home Depot. Got immediate bids through HomeAdvisor and selected the Reyes. They came the next day and did the job. Did it well. Reasonably priced and cleaned up. I will definitely use them again or if not available, I will go to HomeAdvisor for help. I have a feeling that only reliable contractors are on HomeAdvisor.
Reviewed Feb. 23, 2020
Gutters. Price was within line with other estimates I received. Product seems to be superior to one estimate, and third estimate was out of ballpark for work that was being offered. I would recommend this company to others. Home Advisor did recommend local companies which helped making decision easier.
Reviewed Feb. 22, 2020
Too many confusing emails and recommend workers. You get one email after another recommending various contractors. Some are supposed to contact you, some you contact them. Never know who you should deal with. In the end, it worked out and I got a great contractor. Sort of by luck.
Reviewed Feb. 21, 2020
We will no longer be using Homeadvisor as we cannot trust them nor the contractors they advertise. We hired a roofing contractor who more less ripped us off. He completed a small section of the roof which is still leaking. He was only interested in the money. When we tried to place a negative review on their website about this company (Alliance Roofing) in New Brunswick, they asked for all sorts of irrelevant information to place the review. BACKGROUND CHECK THE CONTRACTORS BECAUSE THEY DO NOT!!! GO TO ANGIE'S LIST. They're more thorough and have more reputable contractors for better price.
Hi Snapbox Self-Storage Pennsauken, We're sorry to hear that your experience with the pro has been anything but positive. If you haven’t done so already, you can submit a review for the pro you hired here: http://www.homeadvisor.com/write-a-review/. Please reach out to us at emailus@homeadvisor.com so we can locate your account and we will be happy to have someone contact you as soon as possible. -HASupport
Reviewed Feb. 21, 2020
The Pro that called first was the one I hired. I put in the information that was needed for the service. In a very short period, I received a response, called the Pro, and had service scheduled. Reasonable service cost for the problem with my microwave considering the alternative to have to buy a new microwave.
Reviewed Feb. 21, 2020
Help with a ceiling fan. I Contacted Home Advisor for recommendations, they got back with me within a few mins with some recommendations for the project I needed done. I received a call right way from an electrician that they suggested and problem fixed!. Thank you!
Reviewed Feb. 21, 2020
Very inconvenient, had scheduled for water to be turned off and for another contractor to patch up the wall, but HomeAdvisor's plumber cancelled with less than one hour of notice and they had no one else available the same day. They did refund my CC, but the lack of notice on the cancellation caused a number of people major headache. I can't even leave a review for the plumber that cancelled because they won't give me his company's name. Won't use homeadvisor again.
Hi Matthew, We're sorry to hear you had this experience with a pro. We take your ability to rate and review our pros very seriously but we do require that work has been done and/or money has exchanged hands in order for the review to be public. Among other reasons for this, the most helpful feedback for homeowners when making a hiring decision is the ratings concerning actual work the company performed. If a homeowner submits a review about why they didn’t hire someone, it isn’t about their craftsmanship. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to further address any other questions or concerns you have about our ratings, please reach out to emailus@homeadvisor.com and a rep will follow up. –HASupport
Reviewed Feb. 21, 2020
I truly appreciate HomeAdvisor! I know they really verify what their contractors are doing because they are thorough and have asked me for every one I have used to rate them. It gives me a sense of trust that I know that they want to hear what I have said and they publish it for all to see.
Reviewed Feb. 21, 2020
Company recommended 4 companies, selected one from the 4. The selected company exceeded my expectations, prior to move and the move itself. The company recommended did what they had quoted. This was our second move in three years and by far the best!
Reviewed Feb. 21, 2020
Typed my problem and info onto the website & a professional called me back within moments. Hired 1st person who called. This is the 2nd time I have used HomeAdvisor. Had a good experience the 1st time so tried again when having an emergency.
Reviewed Feb. 20, 2020
I initially asked for a quote to have 2 new outlets added and connected to 2 separate breakers in my unfinished basement so that I could power my newly installed sump pump. I guess I hadn't hired an electrician in a while, but was blown away by the $1,500 quote I received. They were very friendly and accommodating to my house/schedule, etc., but didn't clean up everything afterward very well. I guess if I were to do things over again, I would have gotten a few more quotes. To summarize: very friendly staff, but very expensive service.
Reviewed Feb. 20, 2020
Home Advisor helped me find people in the area that can do the work I need. I am new to the area and don't know too many contractors or don't have a good source that will make a recommendation. The only complaint I have is that I got a response immediately and then they called 5 days later with a another possibility. By that time I already hired someone.
Reviewed Feb. 20, 2020
Heater problem. Fast response. A/c Pros did a fine job and were quick to respond. We were happy with them overall. Job was expensive because of leak in system that required replacement of refrigerant. My husband is a retired A/C tech and was satisfied they were in line with the charges. We would definitely use them again.
Reviewed Feb. 20, 2020
Hired a painting contractor through HomeAdvisor thinking it was safe and the contractor was vetted, meaning an honest business with quality work. Nothing could be farther from the truth. Guy ripped me off for $4000.00 and HomeAdvisor basically just blew me off when I complained. Had a computer chat and they said they would be back to me with a resolution within a week or so. It's been over a month now and after several unanswered attempts to contact HomeAdvisor regarding the incident I've just given up. So much for trusting HomeAdvisor. Should have gone with my gut and found a contractor through local people that have first hand knowledge. HomeAdvisor is just another hustle trying to get money from businesses and hard working people like me. Not happy at all and will never use them again.
Hi Richard, We're sorry to hear you had this experience with a pro. If you'd like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. We have passed your information on to the proper department and a rep will be reaching out. If there is anything additional we can assist you with please reach out at emailus@homeadvisor.com if you'd like to speak with a rep. –HASupport
Reviewed Feb. 20, 2020
Did the job quickly, polite and nice. They were knowledgeable, quick to answer my questions, cleaned up after. It was a small job but they had an idea of what I wanted and was able to install the garage door opener pad and get on their way.
Reviewed Feb. 20, 2020
This is the second time I have used a professional installer through Home Advisor service. Both of my experiences have been very good. The providers (a plumber and a fence installer) were prompt, responsive and kept me well in the loop throughout the project timeline. I feel more comfortable with a professional that comes with a recommendation from Home Advisor. I would recommend using this service from Home Advisor for any property owner.
Reviewed Feb. 20, 2020
Drywall and plumbing. I couldn't be happier, the companies recommended were perfect in every way. On time, professional, friendly and efficient. The prices were reasonable. There was no pressure to upgrade or have additional work done. I was educated and well informed as to the process of quality work and materials.
Reviewed Feb. 19, 2020
HomeAdvisor was able to connect me with a contractor I would have not found otherwise. I was connected rapidly to a competent contractor who was able to bid, start and finish the project quickly. I would recommend using the service for getting quotes, and at least estimating your next project!
Reviewed Feb. 19, 2020
Wow, this makes home projects so much easier than trying to do it all myself! I'll be using Home Advisor for lots more projects I have planned! Very easy to use, timely responses from vendors, and easy to use dashboard. Love it!
Reviewed Feb. 19, 2020
I had a good experience with All Pro Garage. They were easy to work with and their work quality was excellent. I would recommend this service to all potential customers. I sound like I am being hired by this company to say good things, but this is my honest opinion.
Reviewed Feb. 18, 2020
I was a bit skeptical about using Home Advisor initially because sometimes these services do not have the best contractors. However, my experience was excellent. I received three referrals, picked the one I liked best and the job came out great.
Reviewed Feb. 18, 2020
Tiling and vent hood installation. Prompt response and Homeadvisor recommended a contractor we were satisfied with. Mr ** was easy to reach, his guys showed on time and did the job professionally. Because of minor delays we even got a discount. The price was reasonable. He is honest and reliable and we plan hire him in the future.
Reviewed Feb. 18, 2020
I hired Premier Hauling to remove trash and items for Salvation Army. They showed up on time, did a fantastic job and took great care as to not damage my home. The crew was very polite and did a great job. The price was very reasonable for the work that was done. Would highly recommend this company.
Reviewed Feb. 18, 2020
Contractor was great - Home Advisor pricing way off. Contractor informed me they charged him $83.04 for a small job. Wasn't really in line with the cost of the job ($300). Craig's Lawn Service was on my list to call from a simple Google search...so it wasn't some kind of private list of awesome contractors.
Reviewed Feb. 18, 2020
Using Home Advisor makes ordering a service easy and confident that you are making the right choice in hiring a pro. Since I had used the same plumber prior the choice was easy to hire the right pro. The site is a big plus when doing home repair.
Reviewed Feb. 18, 2020
Immediate choices - each vendor got back with me right away. The second company I had come diagnosed something very different from the first and fixed it right away - well, 8 hours worth. Good to get a second opinion.
Reviewed Feb. 18, 2020
258 feet of old asphalt removed and 5 cement trucks loads of concrete put down. Fabulous job by Brock Specialty Co. Garret, the estimator, showed up on time, gave me a verbal estimate and followed up with a written estimate. Work started when he said it would. If weather delayed work, he would call and explain. Really a good communicator. Mr. ** really has put together a good team of workers that work well together and know what they are doing. Glad I hired this crew and would highly recommend them.
Reviewed Feb. 18, 2020
I was able to get our computer fixed quickly and at a very reasonable price. I have used Home Advisor in the past for other projects and have been completely satisfied with the people that responded to my request. I will keep using them for all of projects.
Reviewed Feb. 18, 2020
Excellent same day service. Showed up on time. Gave a fair estimate. Had repair parts on his truck. He did everything to repair service. Waited till I made sure everything worked as necessary. Recommended to my neighbors. Would hire him again. Positive experience. Fast professional service.
Reviewed Feb. 18, 2020
I doubt that I would have found such a qualified expert searching by myself. HomeAdvisor did a great job in identifying this company. Many thanks for listing this company and supplying all the reviews. This company lived up to all of my expectations.
Reviewed Feb. 17, 2020
Had to have my boiler replaced. This was the best price, and they were very kind and did the job right. They were time, came the day they said they would and finished before I through they would. I would recommend this company to anyone that needs this kind of service.
Reviewed Feb. 17, 2020
I hired this plumber to fix my low water pressure problem. He provided excellent service and solved the problem promptly and courteously. The solution was a de-scaling box and a new water heater; he also gave me options for paying.
Reviewed Feb. 17, 2020
This was my first experience with HomeAdvisor. I was skeptical at first. But, I figured, what could I lose compared to cold calling a contractor to do the job. Quick response from contractors. Good quotes. Project completed quickly. Will definitely use again.
Reviewed Feb. 17, 2020
Two, very polite, guys showed up about 9:30, spent less than an hour cleaning the dryer vent (which hadn't been cleaned in 16 yrs). Five stars would've been given if they would've had the 3ft section of hose to replace my torn one. Now I have to get that hose and have someone place it!
Reviewed Feb. 16, 2020
We used a tree trimming service for about 20 live oaks that we found through Home Advisor. Talked with the contractor same day and he visited and gave us a written estimate the next day. He gave us a time frame for the work in which they made good the estimate and the work. We couldn't be happier with the recommendation or our selection.
Reviewed Feb. 16, 2020
Deck repair and staining. I was very impressed with the project from the first conversation to the completion of the project. We even discussed another project that I needed done. We had some windy weather and rain and he managed the the situations extremely well. I would very highly recommend him.
Reviewed Feb. 16, 2020
Having used Home Advisor for several projects, I have been pleased with getting three recommendations for companies that work in my area. Someone always follows up with me about how things worked out, who I chose and why. It is helpful and saves.
Reviewed Feb. 15, 2020
I would recommend them and will hire them again to do work for me in the future..
Reviewed Feb. 15, 2020
I have used Home Advisor for a couple of previous services and have always been very pleased with the prompt responses to my inquiries, the quality work and professionalism of the contractors. The Home Advisor app is so easy to use and their follow-up makes you feel they appreciate your business.
Reviewed Feb. 14, 2020
I get immediate response with several pro choices who reach out to me. All the pros I have worked with -- tree arborists, window cleaning, housecleaning -- have been outstanding and it makes me comfortable to use Home Advisor repeatedly.
Original Review: Feb. 14, 2020
We contacted Home Advisor in December 2019 for assistance in securing chimney repair work. I'm not quite sure HOW they manage to review the scope of work in a matter of, practically SECONDS, but we received email, text, and phone calls within minutes of hitting 'send'. This should have been a clue, but we needed immediate service due to chimney failure and the ingress of rodents and squirrels into our attic. One company, United Home Services, highly recommended by Home Advisor, contacted us and we had them come to do a free estimate. They took pictures of the damage and proposed a plan, and quoted us a price. However, before they could commit to the work they needed half down for a 'deposit'. That was $1100. We asked them to give us an estimated date for the repairs but they were vague. We were never presented with a true contract, and never signed anything, but we told them we wanted to proceed.
Long story short, they forged a signature on the credit card slip on their machine in their office and proceeded to charge our VISA card, yet they still could not provide a date to start work. Since this was an immediate concern we then told them we needed quicker service and contacted another contractor. The first contractor would not refund our money, and told our VISA provider that they "completed the work to the customer's satisfaction". They did absolutely NO WORK WHATSOEVER, except for the free estimate. In fact, the parts that they dropped off at our home are STILL SITTING ON THE GROUND NEAR THE CHIMNEY!
Upon contacting Home Advisor, who we could not escape many, many calls and text messages for DAYS, suddenly DISAPPEARED. Phone calls, email, and text messages were ignored by Home Advisor. When we told them that their "referral" turned out to be a shady fraud, they could CARE LESS! Amazing! First we could not get them to stop hounding us and now they are NOWHERE TO BE FOUND. Upshot of it all, we have hired an attorney to sue both the contractor for our $1100 back, and due Home Advisor for their lousy service and for recommending the contractor. STAY AWAY FROM HOME ADVISOR, AND DO NOT TRUST THEIR REFERRALS AND AFTER-SERVICE SUPPORT! IT DOES NOT EXIST! Good luck!
Hi Scott, We apologize for any inconvenience and appreciate you bringing this to our attention. We have passed your information on to have a representative reach out to you. In the meantime, if there is anything else we can do to assist you with, please reach out to emailus@homeadvisor.com or contact Customer Care at 877-699-4736. -HASupport
Reviewed Feb. 14, 2020
Jaras Maids. They were on time and did a wonderful job cleaning the rooms they were assigned to. No issues needed to be dealt with. They asked appropriate questions to get the answers they needed. They were very nice and respectful and had no attitude the entire time they were here. They did a wonderful job. We will keep calling them to clean for us.
Reviewed Feb. 14, 2020
They were quick to find me professional help in the area I was able to talk with the company representative and work out arrangements. I was also given ratings of the company, whick helped immensely in deciding which company to use.
Reviewed Feb. 13, 2020
I love Home Advisor, because has a great customer services and provide me to know companies that could do projects in my house. I also can read all the reviews before request a quote to the company. I like the way Home Advisor has set up the site about the company. It's great.
Reviewed Feb. 13, 2020
Exterior Painting. This is the first time that I used Home Advisor. All of the potential contractors I interviewed were professional. All contractors returned my call within one day and were onsite to provide a quote in at least two days.
Reviewed Feb. 12, 2020
We are very happy with our experience with Home Advisor. We have used them consistently for quotes and services, we hire and we will continue to use them as a valuable resource. We have always received very prompt responses from both the people recommended, and calls back from Home Advisor to assure our needs have been met.
Reviewed Feb. 12, 2020
Being a new business, I was eager to have a chance to get new customers. I was told that I would pay on average around $7 a lead. Thinking that sounded fair I agreed, paid the almost $300 yearly fee, and signed up. At first thing went ok. Got some leads that panned out, but I noticed that the leads were costing me on average closer to $20 a lead. Then a few months in something changed. I began to struggle to even get a lead to answer the phone.
On one occasion I received a duplicate lead. Dutifully I called the lead and the customer confusedly told me that the place he needed service was way outside my service area. I proceeded to try to get a refund for those 2 specific leads. I was denied for both. So I called customer support and was again denied a refund, EVEN FOR JUST THE DUPLICATE! Very dishonest and disappointing. There is no transparency in this company. I am not one to write reviews, but I hope this helps out someone. I am terminating my HomeAdvisor account today...
Reviewed Feb. 12, 2020
Removed the area of bat guano and disposed of it. Two men here, sanitized the walls around and cleaned the areas of insulation involved with the bat damage, and restored the insulation area and the wall's surface in the attic to perfect condition. Would always now use the Safeway INC & Serge to handle any pest, etc.
Reviewed Feb. 12, 2020
I've used HomeAdvisor twice in the past week two different home concerns and have had two wonderful experiences with the fast response from companies and quick turnaround for getting work done. HomeAdvisor makes it so easy to submit your information to be able to get quick results for company names and their system is awesome since they reach out to the companies instead of you calling around!
Reviewed Feb. 12, 2020
I've tried Home Advisor and Angie's List before without much success. THIS time it worked great. 3 people called me back, and I hired the one that could get here the quickest. He was the best choice as well. Great experience with the company I hired.
Reviewed Feb. 11, 2020
Biggest problem? HomeAdvisor OVERCHARGES. The method they use to do that? They charge per click. They charge A LOT per click. Then they refer to this 'click' as a 'lead'. It is not. 83% of the time it IS NOT. A 'lead' is someone who is willing to spend money. Most of their so-called 'leads' are just window shoppers. They will not even pick up the phone and answer or return a message. DO NOT USE THEM. They will suck up any & all profit that you might generate from doing business through them.
Reviewed Feb. 11, 2020
They cleared the snow from my sidewalks and driveway. The end of the driveway was filled with snow from the city snowplow and they took care of that. They also opened up the area by the mailbox. They were courteous, on time and reasonably priced.
Reviewed Feb. 11, 2020
HomeAdvisor connected me with matching pros for my project very, very quickly - as in, it felt instantaneous that I got phone calls from matching pros. Each pro who contacted me was thorough and kind, and was able to offer me an estimate that helped me make decisions quickly and comfortably. I'll be back for my next project!
Reviewed Feb. 11, 2020
Replaced kitchen drain, bathroom sink and shower drains with 2" abs. Old pipe rusted through and plugged beyond repair from kitchen sink was removed and a new line attached to a newer main four inch drain which was in place and then an older main drain pipe removed and capped. All old pipe was removed and taken away.
Reviewed Feb. 10, 2020
Had 2 trees trimmed and groomed along with deep root fertilization. Work was done on time and with very good results. Cleanup after job was also very good. Crew was hard working and knowledgeable. Questions about tree health and care was very helpful for the future of the trees.
Reviewed Feb. 10, 2020
ABC Heating and Cooling. The company was very fast, efficient, knowledgable and polite. They answered all my questions completely. I would recommend them to anyone who asks where they can get good HVAC work done.
Reviewed Feb. 10, 2020
Tree limb removal. Outstanding job from start to finish. On time and very courteous. That is the whole crew. Very knowledgable and they get the job done. We would recommend this company to anyone. For there being a storm it took a few days to get here but we understand they are very busy after a storm. Job well done.
Reviewed Feb. 10, 2020
Helping with finding tree trimming. HomeAdvisor is great, it's easy to get the help that is needed. I would recommend using Home Advisor, this was the first time using HomeAdvisor. Was glad to see that it was easy to find the help that was needed.
Reviewed Feb. 10, 2020
Home Advisor is the best. I was able to choose the best company to do my floor. I would recommend anyone to HomeAdvisor. I found Top Notch Flooring through this company and I have no regrets. Please use Home Advisor for your home projects..
Reviewed Feb. 10, 2020
I didn't know I was calling HA. I was searching google and called the number, but Mike was really nice and patient (I was quite frustrated after calling 7+ numbers and no one answering, or ending up at "call centers"). He gave me a few different numbers and I ended up getting an immediate response right away. With the way he treated me, plus the quick results on hits... I'll definitely be using HomeAdvisor again if I'm looking for a specialist.
Reviewed Feb. 10, 2020
Great service from the pro that did the work I needed done. I had them upgrade my sprinkler timer from a analog timer to a digital one and the replacement to my water pump was professionally done and in a timely manner. They took the time to teach me how to work the digital timer and answered any questions I had about watering my lawn. They also replaced my sprinkler heads and made sure my sprinkler system fully covering my lawn. I would recommend them to anyone who needs their services. I would recommend HomeAdvisor to my friends and family.
Reviewed Feb. 9, 2020
This is the first review I have ever posted, on anything. Not my normal M.O.. However I am a hardworking interior designer that was "sold" on the HomeAdvisor service..And I'd like to save another professional the money and stress that I have experienced. The concept is great and I even think that maybe their intentions are good.. However, the way their business is structured members pay for a lot of leads that they never even get a chance to speak to or earn the business.. In advertising They instill that their service is free: it's absolutely NOT free. The members pay. In my case I paid over $1200.00 to get $400.00, total, in new business.. And it's a lot of work to get that small percentage of new business. I have spent hours on the phone with Customer service trying to work with them.. If you value your hard earned money spend it in another market way, this one won't pan out.
Reviewed Feb. 8, 2020
We are very pleased with the work that your professionals did for us. We tried to do the work ourselves, but it's a lot harder than it looks, and takes skills neither of us had. I am thankful we have this resource to turn to when we need pro services for our home.
Reviewed Feb. 8, 2020
I always go to Home Advisor first - They never steer me in the wrong direction = Jersey Pro Wayne NJ restorations was beyond the best - just great, neat, on time, listened, relieved my stress. The best - they went above and beyond - absolutely no complaints at all. Bev
Reviewed Feb. 7, 2020
After someone hit my mailbox with their car, I hired Around To It to replace the post with the new one I bought. Marc ** came on the day I called him to schedule the job. It was cold and windy, but he got the job done to my satisfaction within one hour, just as he had estimated the job. Happy and will hire Marc again!
Reviewed Feb. 7, 2020
Extremely pleased with the contractor you suggested for my repairs, and I will use his company in the future. And I will recommend his company to all of my friends as I will the name of your company for any repair projects they need to have done.
Reviewed Feb. 7, 2020
Tile job. I like going through Home Advisor for contractors. They make it very convenient to get a few estimates quickly and I trust that they (contractors) have been checked into that they are legit. Good experience! The site is pretty easy to navigate for me that is saying something! Extremely happy with the contractor we chose!
Reviewed Feb. 6, 2020
Computer referral was terrific. I will continue to use him for any electronic needs. Handyman One: called, said he'd have someone call me later in the day. Never heard back. Handyman Two: One of tasks was replacing disposal. After they left, discovered they had broken floor of sink cabinet. Complained via survey to HomeAdvisor. They came back and replaced sink cabinet floor. Did a very good job, but not there is a leak. Don't know if they caused it. Handyman Three: Called, seemed like a good contact. Said he would be in my area later that week. I emailed directions, gate code, etc. Have never heard from him again.
Reviewed Feb. 5, 2020
67,437.00 for five years of bogus leads. BEWARE!!!! Both consumers and contractors. Very deceptive business practices. Charges an average of 12,000.00 per year for nothing but bogus leads. Was offered a credit of 200.00... They stole from my company for five years.
Reviewed Feb. 5, 2020
About a year ago friendly guy name David called to sign me up for Homeadvisor risk free. "You will make money.Don't worry." Lost around $500 with 0 money made! No more friendly Dave. Just extremely poor customer service. Bogus leads which you can't even get refund on even if you followed all the guidelines. One of so called customers from homeadvisor started to swearing at me. I understood right away. No need to talk more and called homeadvisor to get a credit and idiot representative tells me I have to call that "customer" once more or no credit. WOW. Don't homeadvisor. It's a bad business. Almost forgot homeadvisor app not working right and asks you to call 877-947-3639 and you hold for 30 to an hour and give up and call back not working. Homeadvisor is terrible company that stole money from me. "Helping small business every day."
Hi Valeriy, We're sorry to hear that your experience. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Feb. 5, 2020
I found a nice little company called Quick-Dry but that wasn't necessarily so to clean my sofa and recliner and they did a wonderful job. I wanted it done right away so he squeezes me in the next day. The price was very fair so I was happy with the overall job.
Reviewed Feb. 5, 2020
I was skeptical at first and worried about getting spam. However, HomeAdvisor worked just as promised. Within a day I had calls from three roofing companies and we were very pleased with the company we went with, AND no spam! I will start with Home Advisor next time we need a contractor, but loved the company we found so much that we will be going back to them for roofing repairs or install when the time comes.
Reviewed Feb. 4, 2020
Home Advisor provided some recommended professionals and was able to obtain competitive quotes from most. Constant phone calls from Home Advisor helped me to stay on track to make logical professional selection and to get the project started.. Thanks. Doug
Reviewed Feb. 4, 2020
Great place to find exactly what you need with unlimited possibilities. I got 5 estimates and each one of them were professional and overall courteous. It was, in my particular case, better than the "word of mouth" referral I got from friends. Sometimes that's fine, but this worked better for me this time as the job was really big.
Reviewed Feb. 3, 2020
Heating furnace repair. Home Advisor had a fast and a reliable service. Thane contact person was friendly and asked carefully about what we wanted. We will be more than happy to recommend to a friends or relatives. Good job!
Reviewed Feb. 3, 2020
I used their fixed pricing service on Friday. Hired a profession to move heavy furniture in my home from a 2nd floor bedroom to the first floor. Filled out all the details, what needed to be done, what was needed to be moved. After hitting submit, that was the last thing I got from them. Kept checking my emails, my phone, etc. waiting for a confirmation, anything. Saturday morning, being worried that I paid and no one was coming. I tried calling the number on the website. I kept getting a recording that the hours of operation were from 7:30am to 6 pm eastern time. I called for over an hour starting at 9:00, and just kept getting "Please call again later".
I decided, that since someone was coming to get the furniture I was going to have to do it myself. Having to use my husband to help, who has a bad back and shouldn't be lifting furniture (and the REASON I HIRED SOMEONE), we moved it ourselves. At 3 PM, a person showed up. I will give them that they were very punctual, and the pro himself was extremely nice. Though I do question how he alone was going to move a triple dresser, bureau, captain's bed and bookcase BY HIMSELF. I told him what had happened, thanked him for coming, and sent him away.
This morning I got a "rate" your pro email. I put in 1 star. I immediately got an email asking why. I explained myself, that the representative stated that because I didn't cancel the appointment, I was still being charged. I asked how could I have cancelled, when I never received a confirmation, or even a name of who was coming. I stated I tried calling "Home Advisor" themselves, and I just kept getting a recording. They understand my frustrations, but can't do anything about it as it is stated in the conditions when I agreed. Really? I have to sit around, WONDERING if anyone will actually show up, and if they didn't, I'd still have to pay.
They said I should have gone into my account, and under the projects tab, cancelled it through there. That would have been nice, if it WAS ON my Projects tab. I sent them a screen shot showing them it wasn't even showing up there. They've offered to give me back half of the $130 I paid upfront. Thank you, but that's just not acceptable.
Hi Amy, We're sorry to hear that your experience with both our site and the pro has been anything but positive. We are happy to look further into this situation if you could help us locate your account. Please email your information to emailus@homeadvisor.com and a rep will reach out. -HASupport
Reviewed Feb. 2, 2020
****Warning**** Waste of time, most of your money will go to bogus leads, 80% don't even answer the phone or return your calls, they're already doing the job when you just got the lead? How is this possible? People were just wondering if there were contractors in their area, stop calling us because they claim they've been called by 5-6 diff contractors, we changed our minds, we can't afford it now, not the home owners but were wondering, the ** leads I've ever heard, no wonder they only have bad reviews (there should be a negative start because one is less than what they deserve) you have to work for HomeAdvisor to make money off your fake leads!!!! Horrible for contractors, do not use!!!!
Reviewed Feb. 2, 2020
I always go to the Home Advisor website to get information on contractors as well as other information such as the cost comparison of different jobs. I have told some of my friends and neighbors about Home Advisor. The service Home Advisor provides is excellent.
Reviewed Feb. 2, 2020
Replaced our old cruddy shower with the new LuxStone surround. Also replaced old shower door with 7 foot smoked glass shower door and stall. Surround soaking tub with the same luxstone that is in the shower. Replaced the old shower hardware with the new Kohler shower, showerhead and fixtures. During the process we had the shower enlarged by roughly three additional square feet.
Reviewed Feb. 1, 2020
Home Advisor is an absolutely terrible company. Our cleaning business fell for their scam and joined them with the understanding that we would ONLY be charged for leads that we approved first. Instead, we right away started to be automatically charged for leads that not only had we not approved, but that were low-quality leads in geographic areas we didn't even service.
Trying to reach out to their customer service for help was AWFUL, to the point that we contacted Wells Fargo, our bank, to cancel the charges Home Advisor was making on our credit card. We won, Wells Fargo sided with us, but Home Advisor then sent us a threatening letter saying they would send us to collections. We ultimately were forced to pay them, but we did so under duress and immediately then filed a complaint with the BBB. Anybody thinking of using them should think twice, and at the very least look them up on BBB - the stories about this joke of a company are horrifying. Shame on them, STAY AWAY.
Reviewed Feb. 1, 2020
I wanted landscaping, only responses was from handymen, After spending time finding phone number was able to get connected, WITH SPECIFIC INSTRUCTIONS TO EMAIL ONLY. At 5:30 PM received a string of texts. Could not delete texts, could not use cell phone. Called on landline, they were closing. Could not help and all supervisors had left for day.
Hi Don, We're sorry to hear that your experience with this pro has been anything but positive. We would be happy to get you connected with a landscaping pro for your project. You are welcome to browse a list of local pros here: http://www.homeadvisor.com/c.html, or send your info to emailus@homeadvisor.com and a project advisor will reach out to assist you. –HASupport
Reviewed Feb. 1, 2020
This is our 3rd times using Home Advisor for home repairs. All have gone very well. Providers were courteous, on time and cost was competitive for all 3. The providers work was very good. Always look for services at Home Advisor.
Reviewed Feb. 1, 2020
My electric outlet failed and the Ages company came around the next day and fixed it. The man they sent kindly let me ask questions and also fixed the next outlet to the original which had caused them both to fail so I also learnt a few new things.
Reviewed Feb. 1, 2020
Our experience with this service gave us a great place to make an informed choice for the work we needed done. We had a list of really qualified people and plenty of information to compare and review so we could feel comfortable with our choice.
Reviewed Jan. 31, 2020
5 shrubs removed and area cleaned up. Shrubs moved for street pick up. Dug up to avoid damaging yard and grass. Thank you for service and format for obtaining estimates. I have no other comments to make at this time. Will use Home Advisor in the future. The providers were prompt in reaching out to me and when they arrived, the offered to do the work then.
Reviewed Jan. 31, 2020
This was the first time we've used Home Advisor and it was a simple efficient process from beginning to end. Would use again for other projects that come up in the future although we are moving from this address.
Reviewed Jan. 31, 2020
I would rather have the option to look at all the pros up front and read their reviews for myself for the task I've selected. Once I pick one out, then let you guys connect me to that pro. While having you recommend one pro to me right up front is nice and most people may like that but I really like to research and read reviews about companies before letting them into my home or trusting them to do work to my house. In this case, the roofing company that you recommended did an excellent job. They actually called the same day I put in the request and came by later that afternoon to look at the problem and put me cost estimate together. They were back two days later to do the work and completed it in a timely fashion.
Reviewed Jan. 30, 2020
Home Advisor has been a blessing to me and my family. Every contractor that I have contacted through home advisor has been excellent, professional, and reasonable with cost. I will contact to use home advisor to address my needs. It's so hard to find the right contractor but Home Advisor makes it so easy. I trust the contractors on their sights. Their site has not failed me yet.
Reviewed Jan. 29, 2020
Prompt referrals. I contacted HA about a "no show" contractor (Noble Handyman Services - see my review) and David from customer service was very helpful in resolving the matter and recommending and putting me in touch with Russell **'s Handyman Service (see my review) who did their job to my satisfaction.
Reviewed Jan. 29, 2020
Installed new faucet and fixed leak under sink. They were prompt. They communicated with me by phone to get exact information about the job. They quoted me the cost before work was done. They were on time. They did the job quickly and correctly. They offered suggestions on how to get prime on my well.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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