HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 16 Reviews 2666 - 2866
    Verified purchase

    Reviewed Oct. 26, 2019

    Sprinkler system replaced. I received two contacts within 1 day of my request. I received the 3rd contact in about 5 days. All 3 provided bids and I was happy with that process. I was very satisfied with the company I selected and the results of the job.

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    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    Tree care. Home Advisor continues to amaze me with the best contractors. Within hours I have 3 appointments for the next few days. All contractors are reputable and have great online reviews. Indeed I have found that the companies suggested are professional, keep their appointments and perform their services better than expected. I will continue to get suggestions from this wonderful site.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 25, 2019

    Pet dog walked through the old screen. Screen was replaced with a stronger screen. Bruce inspected the damage and offered options to replace the screen. He took the frame and returned it fixed about one week later. He did a nice job.

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    Verified purchase

    Reviewed Oct. 25, 2019

    Very happy with HomeAdvisor with finding Roofers to replace our existing roof. From the time I posted until we made a decision we had been contacted by numerous roofers and received quotes. Thanks to HomeAdvisor we found the perfect company for the job. Will use HomeAdvisor again when we need home repairs.

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    Verified purchase

    Reviewed Oct. 24, 2019

    My electrical panel had a 15 Amp breaker that was intermittently tripping. Problem was isolated to a faulty breaker which was replaced. My experience with electricity is novice at best. I felt more comfortable getting a professional electrician to have a look. Homeadvisor was very instrumental in pairing me up with Eagle Electric. Their electrician Nick resolved the issue and I'm very pleased with the outcome. Thanks!

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    On this company's advice, I chose a company and they did a terrible job in one area, after complaining to the company direct, they disappointed me by NOT fixing the problem. Company name is (LICA floors). I complained to HomeAdvisor and they promised me they would fix the problem and there are several way to force the company to fix the one spot on the floor they messed up. After waiting patiently for several months HomeAdvisor doesn't even call back after leaving messages many times which tells me the customer is not worthy of a call back. The lady that was to take care of the problem was called Tammi **, so beware if she is handling you problem. I also filed a complaint with BBB about HomeAdvisor. If I were you stay away from this company!!!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Salvatore, We apologize for any inconvenience and appreciate you bringing this to our attention. We're happy to look into this matter further and have a rep reach out to you. If we can assist you with anything else please reach out at emailus@homeadvisor.com. -HASupport

    Reviewed Oct. 24, 2019

    I made an appt to have an estimate on gutters, but the guy called in sick from a stomach ache, which I consider fishy. Then I tried to review the "pro" on HomeAdvisor site and it did not appear on the list displayed. So I am questioning the veracity of the suggested "pro" and Home Advisor's competence to suggest pros. I will not be using their site anymore.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Dom, We're sorry to hear you had this experience with a pro. We would be happy to further look into the status of your review or get you connected with a different pro. You can submit a service request on our website: http://www.homeadvisor.com/, or browse reviews here: http://www.homeadvisor.com/c.html. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 21, 2019

    Cleaning Service. Great Referral. I will use them again for other local contractors in the area. I would suggest that the system they use when you need to contact the person before the service was better. I was running late to let the contractor in and the wrong company called me back. I got a call from someone in Dallas.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 21, 2019

    I originally started my project using Angie's List. After a week of total frustration because one contractor never returned my call; one did not send me the bid they promised; and another did not show up at their scheduled appointment; I decided to try Home Advisor. I no sooner submitted my project information and I immediately received a response. The company came out to look at the project and immediately gave me an estimate. The work was completed the next day. I am thoroughly satisfied with Home Advisor and I plan to use them again.

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    Verified purchase

    Reviewed Oct. 21, 2019

    The repairman found the bad part and a couple others that were not within specifications and could fail not too far in the future. We determined it would be best to replace them at this time. I can now rest assured that I can rely on the furnace through the winter.

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    Verified purchase
    Customer Service

    Reviewed Oct. 21, 2019

    Requesting a home service from Home Advisor is very simple to use. I have used it a few times for very different services around the house and every time I have had successful outcomes. The response time is immediate and gives me a peace of mind that the contractors have gone through a process to get registered.

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    Verified purchase

    Reviewed Oct. 21, 2019

    My well pump and casing needed to be replaced, The well pump started single phasing. My fear was the pump was damaged. Also while they were there to replace the pump they found that the well casing was in need of repair. They put a liner in the casing and that made our otherwise cloudy water clear as a bell.

    Also we were informed on our wells depth, and the shape of the well. We were informed that our well was producing more than enough water, and given tips on how to keep our well in top shape.

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    Verified purchase

    Reviewed Oct. 20, 2019

    1st time user, Home Advisor produced 3 choices, 2 of which called. Before I decided who would get the job, one of your folks contacted us to see how things were progressing and offered assistance if needed. It was a nice touch in today's environment. Thanks!

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    Verified purchase
    Staff

    Reviewed Oct. 19, 2019

    House Cleaning. Very good service where you might find reputable services in your local area. I found HomeAdvisor easy to navigate and was please with how quickly I received results. I am very pleased with the the Individuals I have spoken to and have now hired through HomeAdvisor.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 18, 2019

    Home Advisor was professional and provided good customer services. They conducted appropriate follow-ups and kept me informed of the process and procedure. The companies that responded to my request were very professional and seemed eager to get the job, but was not rude after not receiving the job.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 18, 2019

    This is a very good and professional service. They were good at making recommendations, prompt with the locating contractors and did a good job with following up. I will be recommending the service to my friends and plan to use it in the future.

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    Verified purchase
    Customer Service

    Reviewed Oct. 18, 2019

    In Homeadvisor's quest to make big money they are really ripping off all of these contractors. Just asking a question costs each business 40.00/interaction whether you use them or not. It's this sort of greed that while I'm sure you are rubbing your hands together and laughing all the way to the bank, is just sickening. I don't know how you people sleep at night. YUCK to you! This is what gives startups a bad name; and degrades your service! For each inquiry I make I get 5 desperate phone calls from contractors who now need to get their money's worth. You should be ashamed of yourselves.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 18, 2019

    Quickly received multiple referrals from Home Advisor and hired just the right contractor to take care of the job. He was trustworthy, reliable as well as affordable. The job was done quickly and I could not have had a better experience.

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    Verified purchase
    Installation & Setup

    Reviewed Oct. 18, 2019

    I needed repairs to my garage door which would not stay closed and the need for this repair coincided with my decision made months previously to install a new door that is insulated. I went to the store and spoke at length with an employee (William) and later, decided to buy and have a new door installed. In the meantime, a repair person came to my house and fixed the door I had. However, I was not charged for the call or the part. The door was installed today and I am very pleased.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 18, 2019

    Garage door track was misaligned and had dragging wheels that were not turning. Repairs made to correct alignment and replace faulty wheels. Repairs made in appropriate amount of time after arrival and at a reasonable price. Personnel were friendly and courteous.

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    Verified purchase

    Reviewed Oct. 17, 2019

    My experience with the recommended pro was great, but my experience finding the pro on the HomeAdvisor website has not been satisfying. Sometimes it seems that you don't have a pro to recommend so I'll get pros for related topics like when I wanted a roof washing pro and got janitorial services. Follow up seems timid and short lived.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 17, 2019

    AC Repair - I always use Home Advisor for all my house repairs. I have had a very positive response. Everyone whom I have hired through Home Advisor have been excellent in service. I have recommended Home Advisor to family and friends, and most of them have started using it, and also had a very pleasant experience.

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    Verified purchase
    Staff

    Reviewed Oct. 17, 2019

    Most grateful for HomeAdvisor being able to connect me with Affordable Sealcoating and Paving. The quality of the people and the quality of the work performed was excellent. Thanks for putting us in a position to use this company. Very pleased.

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    Verified purchase
    Staff

    Reviewed Oct. 17, 2019

    I have been using HomeAdvisor since they started. They have been a huge help. Wouldn't take on a project without them, saves me time and money as well. By them sending me more than one pro, I can make a well-informed choice and I love it. Thanks, Home Advisor.

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    Verified purchase
    Customer Service

    Reviewed Oct. 17, 2019

    You can find help here and shop prices at the same time. You will have the opportunity to talk to 'real' people with a list of recommendations and referrals. Very important when hiring someone to do work at your home. You will know their names, backgrounds, experience, and get all your questions answered. Excellent when searching for anyone to enter your home.

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    Verified purchase

    Reviewed Oct. 17, 2019

    I used Home Advisor as a first-time customer and was pleased with the outcome. Happy that it was not a service I had to pay for in order to get linked with potential repair companies. Also, found value in the number of referrals I was able to find using the site.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 17, 2019

    The company recommended by Home Advisor did an excellent job. They were on time, on budget, and did an excellent job. They were courteous, quick, and did the job quickly with minimum interruption to our schedule. I would recommend Home Advisor and this particular contractor to anyone.

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    Verified purchase
    Price

    Reviewed Oct. 16, 2019

    Fixed disherwasher. Told me what it would cost when he found out what the problem was. That I could still use it for now. The problem was the door handle. Gave me the serial # for the part & where to get it. Great guy.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2019

    The work environment must be a very chaotic and unsupervised one.... I'm all for less stress in the work place; however, when you hear, what sounds like a bunch of ridiculous frat boys goofing off and worse- what sounds like-teasing in the background, while she is on the phone with you- then it just becomes unprofessional and disconcerting. I'm not sure how this woman maintained her composure so well. She was very knowledgeable and completed the call, regardless of her fellow employees and never broke stride or let on .... But, I heard it. Sure left me uneasy about doing busy with a company that would employee males of that character or rather lack there of.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Cynthia, Thank you for your feedback and for bringing this to our attention. We're sorry to hear this was your experience as this isn't the type of interaction we want or would expect you to have with our business. We're happy to look into this matter further if you would please provide the phone number that you were contacted on so we can locate you on our end and investigate. Thanks again. -HASupport

    Verified purchase
    Customer Service

    Reviewed Oct. 16, 2019

    It is great to go somewhere that can provide information and options for my projects. They called to confirm we had all the information we needed. We have used HomeAdvisor for other projects and it has always worked for us.

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    Verified purchase
    Staff

    Reviewed Oct. 16, 2019

    I believe Jim the foreman on the Job was the guy that keep everything working. He came on a Saturday to remeasure the property after the surveyor made a mistake. If not for Jim I would not have the extra room. Thanks Jim.

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    Verified purchase
    Customer Service

    Reviewed Oct. 16, 2019

    The site is easy to use. HomeAdvisor even called me a few days later to see if I had any issues with the contractor that I hired. Their customer service is outstanding. I will be using HomeAdvisor for other projects that I need done as well.

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    Verified purchase
    Installation & SetupContract & Terms

    Reviewed Oct. 15, 2019

    Prompt. Identified several reliable providers. I hired one and all was done to my satisfaction - contract, pricing, work and installation. A place I will revisit as the need may arise. This is the third time I have relied on Home Advisor.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2019

    I have had three terrible experiences with HomeAdvisor referrals in the past. I called Angie's List recently to find someone to pressure wash decks and wash windows. I had no idea that Angie's list was now part of Home Advisor. I received two calls from Window washing companies... I was surprised that they were Home Advisor referrals, not Angie's list. I talked with both, and told both I had had bad experiences with Home Advisor referrals, and learned that Angie's List had been acquired by Home Advisor, although nothing in their ads indicates that.

    One vendor, Domingo's Cleaning, assured me he understood, and I agreed to hire him to pressure wash decks and wash windows. He did not give me a written bid, but seemed capable and pleasant. I was very specific, and I believe completely clear, that I wanted ONLY decks pressure washed. I have had damage done by a former Home Advisor "handyman" who pressure washed painted surfaces and did considerable damage.

    Domingo, however, has been here now for over a day and a half. He, also, has now done damage... And the decks that were ALL that he was to pressure wash, are not clean. When I talked with him, he stopped all work and told me he was leaving. I asked him if he was insured. He refused to answer. He is still here, outside, doing nothing. I am 77, have severe physical limitations, live with three dogs and four cats that are at the moment confined inside. I feel like a prisoner in my own home!! I have tried to call both Angie's list and Home Advisor and only get put on hold. Never again will I call Home Advisor or Angie's list! Should I call the sheriff?

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Carol, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport

    Verified purchase
    Staff

    Reviewed Oct. 15, 2019

    I had rotten and cracked siding that really needed to be repaired. I reached out to Home Advisor and got BBF Construction who came out right away and was able to do the job within days. Very good experience. I would contact them again when a project comes up. I have used Home Advisor previously as well with great success.

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    Verified purchase

    Reviewed Oct. 15, 2019

    Highly recommended with successful prior experiences. In the past I also use Angie's List and found that many of the contractors were similarly rated. What also helps is familiarity with many of the contractors and some personal references. The service provided is much appreciated.

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    Verified purchase
    Customer Service

    Reviewed Oct. 15, 2019

    I has options to choose from, chose closes to my home. Contractor clearly had a lifetime of experience and fully explained process of repair job and anticipated timeline. I am happy to review and report by email, was not happy to get calls from Home Advisor during work hours on my mobile.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 15, 2019

    Respectful to both myself and my brother, did great work, applied the amount we talked about, clean up good. Came on time worked for several hours. There was one aspect that I personally didn't like, there was over spray or outside of garage doors, but David said it would weather off in time of which I accepted.

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    Verified purchase

    Reviewed Oct. 14, 2019

    Completely stripped the deck floor and the top of the deck plus did some changing of the deck size. They added composite decking and 2x2 cedar strips on the top. They arranged for all of the waste to hauled and left the yard as they found it.

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    Verified purchase
    Staff

    Reviewed Oct. 14, 2019

    This was my first experience with HomeAdvisor, and I'll admit to being a bit skeptical. I had asked friends to recommend someone to take out an old drop-in oven and get everything ready for the delivery of a new oven--not a drop-in, I don't guess they make those anymore. Friends didn't come through, but HomeAdvisor did and helped me to find someone whom I shall be calling in the future when I need a knowledgeable, professional, capable, pleasant person to assist me. Thanks!!!!

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    Verified purchase
    Staff

    Reviewed Oct. 14, 2019

    Thank you for helping me chose a handyman, you made the hiring process a lot easier. I will use this site to help me use other professionals. In the future I will use Home Advisor because the professional workers contacted me. Thanks.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 14, 2019

    Our water pressure was getting low and we needed a new pump and 100 feet of piping. Home Advisor found us a great company within an hour and the service workers came out within 24 hours. We were very pleased with the quality and price of their work.

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    Verified purchase
    Customer Service

    Reviewed Oct. 14, 2019

    Springs broke on garage door. Got a call and quote over phone after giving description of door and the repairs were done in a timely manner and at a reasonable price. Would call this company again in the future and will recommend to others.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 14, 2019

    Rental unit reported bedbugs! Prompt referral by Home Advisor to local firm, excellent response time, professional response and treatment and best of all: Resolved! Prompt, efficient and reasonable cost. What more can we say? We will use Home Advisor again!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2019

    I searched Home Advisor and found two fence installers in my area, I called them both, they both came out for quotes at the agreed upon time and were both very professional. I am happy with the information that I found on Home Advisor.

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    Verified purchase

    Reviewed Oct. 14, 2019

    We needed our gutters cleaned. After posting on Home Advisor, they immediately had two listings that would service this area. Had the contact information readily available. Piece of cake. I will look to Home Advisor again for other projects in the future.

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    Verified purchase
    Customer Service

    Reviewed Oct. 14, 2019

    Communication, value and completed project exceeded my expectations. The response to my RFQ was in less than 30 minutes. The project came in UNDER budget and the quality of the work is much better than I hoped for. I will recommend Home Advisor to anyone in need of the services.

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    Reviewed Oct. 14, 2019

    I placed a review about one of their contractors that destroyed my property. HomeAdvisor contacted me several times regarding the review. They removed my review twice pending further data, which was provided. I found that my review was removed despite the overwhelming evidence regarding my review. This included photos of the damage created by the contractor, invoices and canceled checks. HomeAdvisor removed my review as I suspect they have removed others. They are doing this, because they make their money off the contractor that obtain work through their site. They do not care about the end customer. HomeAdvisor will be report to legal authorities for fraud.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Vincent, We're sorry to hear that your experience with both our site and the pro has been anything but positive. We have forward your information on to the correct department and a rep will be reaching out. To speak with a rep, please call Customer Care at 877-699-4736. If there is something additional we can assist you with please reach out to us at emailus@homeadvisor.com and we will be happy to look in to your situation and have someone contact you as soon as possible. -HASupport

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 13, 2019

    A tree that was half dead and leaning on another tree would have eventually fallen into the street. It was taken down, removed and the stump was ground. Gary was timely and a pleasure to work with. I would definitely use them again if I had other tree work that needed to be done.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Oct. 13, 2019

    Just to repeat. They were fast and friendly. They turned my florescent lighting into modern LED fixtures. I'm very happy with the results and the difference in the lighting LED provides is like day and night. It was all done at a very reasonable price and professionally.

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    Verified purchase
    Staff

    Reviewed Oct. 13, 2019

    Home Advisor sent the name of two possible contractors in my area to do the work I requested. I got a bid from both companies. Both were very professional. I have contracted Home Advisor in the past and found the best contractors.

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    Verified purchase
    Customer Service

    Reviewed Oct. 13, 2019

    They were able to do the job day after I called them and did a good job while providing detailed receipt for services. I was very pleased with their efficiency and the work result. The job was completed in a timely manner.

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    Verified purchase

    Reviewed Oct. 13, 2019

    I needed a heating specialist to fix my home boiler. The weather had turned cold and the pilot wouldn't stay lit. I replaced the thermocoupler (a simple DIY project) but that didn't solve the problem. The heating pro replaced a valve and cleaned the pilot assembly and that solved the problem.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2019

    I had no idea who to call for AC inspection to sell my home. I chose one of Home Advisor's recommendations, and am completely happy with the company and the technician they recommended. They were accommodating for the narrow time frame I had for the work to be completed. The tech explained his work on a level I could understand. I am very pleased with my search using Home Advisor.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2019

    Promptly provided interested contacts to seek out and got a GOOD ONE after inquiring. Service provider was properly licensed, highly responsive and competent. Very satisfied with the outcome. A local store proprietor told us he recommends Home Advisor as "the best" intermediary to find GOOD PEOPLE and so far, we're not disappointed.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 12, 2019

    Correction of incorrect work done 4 months ago. Downspout drainage, poor drainage and overflow water from right of way behind property and drainage from neighbors’ yards. Restore sod in areas done incorrectly. Previous company did not direct drainage to proper channels and failed to return to fix the problem. Mr. ** responded to Home Advisor email promptly and began the repairs quickly.

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    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 11, 2019

    I contacted Home Advisor to help me locate a furnace repair person. Within 15 minutes I had a phone call from a local company. They arrived in less than an hour - diagnosed the problem, had the issue repaired at a most reasonable cost. I will definitely trust and use Home Advisor in the future for any future home repair expenses.

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    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 11, 2019

    Fence install. Really appreciated Home Advisor doing all the research and “leg work” on the pros. The added bonus of criminal background checks put our mind at ease with allowing workers into our home and around our children. We hope to have found our go-to handyman for future needs! Stellar construction was AWESOME!

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 11, 2019

    Junk removal. Home Advisor provided recommendations for two very good pros who responded quickly. I did use one of them and was very pleased with their service. I wouldn't hesitate to use Home Advisor again for any household project resource.

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    Verified purchase

    Reviewed Oct. 11, 2019

    I needed gutters and roof repair. I used HomeAdvisor and selected the first company recommended. Canales Roofing also installed gutters and came for an estimate the next day. The company came when they said, reviewed unexpected changes to the job before proceeding (see * below), and completed a thorough cleanup afterward. I feel HomeAdvisor provided me with the proper tools to repair my house. * A major roof area required new wood replacement due to unexpected rot. Mr Canales reviewed this with me before proceeding.

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    Verified purchase

    Reviewed Oct. 11, 2019

    I needed my septic tank cleaned and went to Home Advisor. They contacted me within minutes with names of Septic companies they refer. I was contacted by United immediately thereafter. I was contacted by Home Advisor the next day asking if I was able to have the work done. I am very happy with the services provided.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2019

    Quick, easy and very convenient. A real time saver. HA is a godsend for people like me who have limited skill when it comes to home repair. We have used HA to the exciting of all others and we have yet to be disappointed.

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    Verified purchase

    Reviewed Oct. 11, 2019

    Better than Angie's List in every way, was contacted by vendors and if memory is right, a only g and a said that Home Advisor recommended them, it was still my choice though who I got and they seem to do excellent work.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Oct. 10, 2019

    Toilet tank repairs. Good experience. Repairman showed up on time and got the job done in less than an hour- cost was slightly higher than I anticipated for the work that was done. He also recommended someone that could help me with another part of the problem, the clean-up of the wet carpet.

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    PriceStaff

    Reviewed Oct. 10, 2019

    Marketing and sales people usually are the worst people humanity has to offer, but these guys at HomeAdvisor are very, very bad people. HomeAdvisor is a scammy middleman trying to leech off of hardworking people. Stay away from this scammy middleman company. They only make things worse and more expensive for everyone.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2019

    Needed Air Conditioning unit replaced. Epic Air was recommended thru HomeAdvisor. I went with them and was not disappointed. My AC was up and running with new ductwork fast. The company was very courteous and professional. Highly recommend both HomeAdvisor and Epic Air!!!!

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 10, 2019

    In my opinion this company is very professional and knowledgeable. The staff is friendly and patient and most willing to help answer all my numerous questions. They were timely and in fact, offered an install a day head of schedule, with our installation. Our installers were very conscientious about the location of the antenna as well as the aesthetics. Great company to use if you are thinking of "cutting the cord."

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 10, 2019

    Home Advisor found us a great plumber for our bathroom job. The response was instant and the work was great, even accommodating us on the same day we submitted the request. Using the platform was quick and easy. I would recommend to anyone. Thank you very much.

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    Price

    Reviewed Oct. 10, 2019

    I needed some plumbing work done and thought I'd get some recommendations from HomeAdvisor. The website was user friendly and I quickly got a recommendation that fit my needs. I liked that there were reviews and a preview to what the cost would be. Great experience...I will definitely use this again!

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    Reviewed Oct. 10, 2019

    I needed to find a professional to paint the exterior woodwork on our home. I selected one for locality, and because their references were online. I also had two other professionals that I procured from other personal references. I chose Five-Star because I could read their references - though I could not tell if they were local; because the first time we met I was given proof of insurance, a timeline, and an estimate to sign. I appreciate their business.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    This is my first time using Home Advisor. I am totally impressed with the care and attention it gives to the customer. Specifically, Home Advisor communicates with the customer to ensure they select a professional, communicate to be sure the professional you select is communication with you and seeks customer review of their experience with the professional and their own business practice. I will certainly use Home Advisor again for a couple of reasons. First your response is timely. Second you have a good selection of professional to choose from for work. Third as a senior citizen you provide a service to us looking to find reputable professional for home work.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    Burned on first and only time I used HomeAdvisor. After my pro request list came back for licensed plumbers in my area to replace all gas lines from meter to appliances, I received a call from a "plumber" not on the list. Wouldn't give a company name, only gave his first name, could do the work right then and gave me a phone quote without even asking number of appliances etc. Also advised me that he can do electrical, roofing, etc. Told him I would get back to him. Did reverse lookup type research on him and found out he went to jail several times for contracting jobs and running off with the money, known under seven company names AND that he is not licensed for ANYTHING. Pretty scary when you think of him possibly working on people's natural gas lines or electric in their home.... So, do your research, since HomeAdvisor apparently doesn't vet all the pros that they sell your information to.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Tena, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. We would be happy to look further into any concerns you may have with this individual, if you could please email us more details at emailus@homeadvisor.com. If you prefer to speak with a rep, please call Customer Care at 877-699-4736. -HASupport

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    Customer Service

    Reviewed Oct. 9, 2019

    I love being able to use HomeAdvisor to find businesses in my area for my projects however you send TOO MANY emails. It's ridiculous the amount that I received when I started looking for professionals in my area. It made me consider using a different source..

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    Price

    Reviewed Oct. 9, 2019

    3 separate issues were repaired in a timely, reasonable and pleasant fashion. Should additional plumbing issues arise, I would not hesitate to use this plumber and Benjamin Franklin Plumbing again. The work was completed within two hours which included a trip to purchase a specialty part. While not cheap, the cost of the repairs was within reason.

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    Punctuality & Speed

    Reviewed Oct. 9, 2019

    The service providers recommended by Home Advisor were both excellent. They provided timely, last minute, service. I felt satisfied that home advisor had already screened them and all that was left was for me to choose a provider. Thanks to home advisor for providing a centralized place to get quality service.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    The company you provided contacted me immediately...text, call, email. It was this fast communication that determined which service I hired. Home Advisor kept in touch all the way through. My third time with Home Advisor. All services have been excellent.

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2019

    They were very efficient and completed the project quickly. They were helpful and polite. I would recommend them to anyone. Their work ethic was terrific. They did not linger but got right to work. They answered all of my questions and did a fine job.

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    Staff

    Reviewed Oct. 8, 2019

    I would use Home Advisor again for other projects. I was pleased with the fact that Home Advisor does a background check on the people they recommend. They recommended Smyrna Gardens, LLC to do a project of installing pavers for me. The owner of Smyrna Gardens was very professional and very knowledgeable and did a great job.

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    Installation & SetupPriceStaff

    Reviewed Oct. 8, 2019

    Great job done by J&O Landscape Services. The pricing was very good and the work was exceptional. They bought the material and removed, then installed a new wood fence. I would highly recommend J&O Landscape Services to do your next job.

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    Reviewed Oct. 8, 2019

    First time user and it appears to work for me. I typically use another service (Yelp), and Home Advisor provided me with an alternate way of finding quality service. The way that the site is formatted was very user friendly. My only issue was when I had to write a review for the service provider. I did the review on my phone and I was not able to submit, nor was I able to copy and paste the information I wrote. Unfortunately, I had to rewrite the review. Other than that, I would recommend this site to my friends and peers.

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    PriceStaff

    Reviewed Oct. 7, 2019

    I think Home Advisor is a great place to start your search for professionals, but I would advise others to also get estimates from outside of the Home Advisor network. What I've found from the various projects I've completed is that those professionals on Home Advisor tend to price similarly. Other professionals outside of Home Advisor, who are quite good, tend to price lower.

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    Customer ServicePrice

    Reviewed Oct. 7, 2019

    I used HomeAdvisor to find a good tree company to remove some large oak limbs and a mature cedar tree from my property. The neighborhood gets lots of guys with pick ups and chain saws which are definitely not what you need for limbs like this. CG was quick to respond and fair on pricing. I will use HomeAdvisor for my next project.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 7, 2019

    Everything was done quickly. Follow up call was nice. When I had a follow up question via email it was answered in a timely way. Not sure I was completely satisfied with answer I received, but it all worked out.

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    Reviewed Oct. 7, 2019

    I was told about Home Advisor by my sister. It was very easy to get started and searching for local Professionals. After getting a couple quotes I made my decision off of pricing mainly, and also I could tell that this company was fresh and upcoming so I wanted to try them out and get them some business.

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    Staff

    Reviewed Oct. 7, 2019

    I would highly recommend Home Advisor. I used their service and found a wonderful repairman to make repairs on our refrigerator. I filled out their questionnaire and then they sent me 3 different pros in that area of work. I went online and read the reviews and then made the decision of who I wanted to contact first. After making a few calls I was able to decide on which repairman I thought I would work best for our needs. I am very happy with the results and will gladly use Home Advisor again in the future. Thank you Home Advisor!!

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    Price

    Reviewed Oct. 7, 2019

    I was looking for trim molding on my staircase and ended up getting box molding in my dining room and crown molding in the dining and living room. I was extremely pleased with the work quality, cost and efficiency of this provider and the Home Advisor process was quick, easy and I felt safe obtaining a contractor from this site.

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    Reviewed Oct. 7, 2019

    They gave me several business to choose from. They check up on my progress of my selecting a business regularly and sounded please that I was able to find one to do the job. The company I chose did a great job.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 6, 2019

    When I scheduled an appointment thru Home Advisor, Skunky's personnel never showed up. I contacted Skunky's directly and they came the next day. It seems that Home Advisor did not coordinate schedule with Skunky's.

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    Customer ServiceContract & TermsStaff

    Reviewed Oct. 6, 2019

    My experience was awesome! I would recommend this company to anyone. Contractor was awesome! Contractors got back to me right away. Very professional and courteous! I did not feel bombarded by too many phone calls and e-mails. I will use this company in the future, no problem!

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    Staff

    Reviewed Oct. 5, 2019

    I had a chimney guy come out last year and tell me I needed over $7K of work done (on a 4-year-old house). Asking around did not find me anyone that serviced my area so, I went on HomeAdvisor and found a reputable company in five minutes.

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    Price

    Reviewed Oct. 5, 2019

    We hired Pro.com through Home Advisor and initially after the estimate we felt comfortable using them and signed the contract. Worst mistake of our lives. Their prices very overpriced for the quality of the work and craftsmanship we received. Everything we were told at our initial meeting with them turned out to be lies. I felt like I had to be there to make sure we received the quality and products we asked for. In many cases we found out the estimate was for a basic product that we would never have used and where told to sign a new invoice with a increase in cost.

    Their contractors ideal of cleaning up after they were finished was an occasional sweeping, usually with our broom. My wife and I had to clean up after each contractor since it could usually be up to two or three weeks before we saw another contractor. I could go on and on with our frustration with this company, but I'm pretty sure it will make little difference. If you're interested in quality work I suggest you look at someone other than Pro.com. Good luck.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Daniel, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport

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    Staff

    Reviewed Oct. 5, 2019

    A great team, they are my heating system go to now, folks. Feeling bless to have found them. Thank you for keeping us in the warm and prepared for winter. Hopefully many seasons to come. Highly recommended to others. God Bless and Thank you.

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    Installation & Setup

    Reviewed Oct. 4, 2019

    The job was professionally done by GK General Construction, LLC. They were skilled, trustworthy, realistically priced and 5 star all around. They removed damaged Hardie Plank siding planks and replaced them with the same and painted them after installation. They completed a thorough inspection to ensure that all of the damaged planks were removed and replaced.

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    Customer ServicePriceStaff

    Reviewed Oct. 4, 2019

    Not enough installers responded to my quote requests. Requested four different companies to quote and only one responded. Hired him and he turned out to be great. Got lucky. Right Angle Construction was a joy to work with and he did an excellent job. Disappointed though that he was the only responding contractor.

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    Price

    Reviewed Oct. 4, 2019

    Having contacted Home Advisor, I had two calls from carpet cleaners and Mark ** responded the fastest with an over the phone estimate and informing me that once the footage was taken it may very well be a bit more. However the price was even better than what I expected, Mark will be my go-to guy from now on!!

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    Staff

    Reviewed Oct. 4, 2019

    I am so pleased with Home Advisor. This was my first experience and the process was so easy. The follow up is wonderful too. I needed a few different pros for various projects so I liked that I could put multiple requests from different professional categories. I will definitely use Home Advisor from now on!

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    Customer Service

    Reviewed Oct. 3, 2019

    I am very happy with this service. Next time I need any help for my home I will do it thru HomeAdvisor, thank you for your help. I will definitely recommend to my family and friends.. They gave me several companies to call and compare prices, Good to know that this company will be on my contacts.

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    PriceStaff

    Reviewed Oct. 3, 2019

    Did what they said in a timely fashion. They were easy to use. Very helpful. The price of zero was definitely worth it to use. I had no problems and I am not tech savvy. This is a huge deal when doing anything on the internet.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2019

    Absolute Garbage. HomeAdvisor called us relentlessly for 3 months on ever-changing numbers, even though we asked to be taken off the call list because we only do commercial roofing. Finally I accidentally answered one of their calls thinking it was a customer. The rep swore up and down that they had lots of commercial leads. I told him we weren't interested in leads being sent to multiple companies since roofing isn't a commodity and it isn't a reasonable comparison. He said the leads would be exclusive. He also promised they would be thoroughly qualified, and that the refund process would be quick and easy.

    As you know from other reviews, none of that was true. The few leads we got were mostly residential, and the few commercial ones had already been called by 3 companies and were confused why we were calling. And of course, the refund policy is entirely bogus. This company is a scam and all contractors should beware of them. Also, they say they do background checks on all contractors, and this never happened either. So, consumers ought to beware as well.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Robert, We're sorry to hear you've seen anything but success with your leads. We are always happy to discuss tactics to help you see the most success with your account and any concerns you have regarding the leads you have received. If you would like to speak with a rep please call Customer Care at 877-947-3639. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport

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    Customer Service

    Reviewed Oct. 2, 2019

    Referrals for tree work. I was happy with the providers suggested. I have gotten names from Home Advisor in the past & I think they refer reliable people. I don't especially like to get calls before I've decided who to contact, but I'm getting used to that more aggressive approach.

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    Reviewed Oct. 2, 2019

    I have come to rely on Home Advisor to find reputable contractors for my home projects. Every contractor has been professional and top rate in their quality. Home Advisor takes the research out of hiring a contractor. Peace of mind and ease of use. BRAVO!

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    Price

    Reviewed Oct. 2, 2019

    Home Advisor vendors supplying multiple quote for a job lets you pick the right price with the right vendor personality to fit your job. Low price is good, but having confidence in the vendor is key. And they know once selected, both Home Advisor and me, the client, will hold them to their price, job quality and performance.

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    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2019

    Microwave Installation and hauling the old equipment. Very prompt service and a very professional service representative. Arrived on time, did a very thorough job. Jack was knowledgeable and experienced. Completed the job on time and the quality of the work and interactions were very professional and are highly satisfactory.

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    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2019

    Roof Repair - Simple, easy, and got a great contractor. I liked the follow up from Home Advisor, just to make sure someone was on the job. The job was completed on time, and on budget. I will use Home Advisor... again. Great Job.

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    Customer Service

    Reviewed Oct. 1, 2019

    Tree Service. Only rating experience as Satisfactory because the job did get completed. Your service offered 4 places, requested quotes from all 4 and only 1 responded. Received an email about my experience from Home Advisor, notified that there were no contacts at that point and never heard anything back from Home Advisor.

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    Reviewed Oct. 1, 2019

    HA has been a great tool for me when I need a job done I can't handle myself. All of the referrals from HA have been excellent - capable contractors and fair prices. Very pleased with HA and will continue to use.

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    Reviewed Oct. 1, 2019

    We have used Home Advisor three times this past year to have work done on our home. The companies that were recommended all did wonderful jobs to make our home great looking that a lot of people stop to look at the changes that were done and how good it looks.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2019

    All they ever did was lie and cheat. I called them to complain and the so-called "Complaints Department" phone number they gave me was just a pre-recorded scam message trying to sell you health insurance. HomeAdvisor is a scam in every single way. Everything they do is a scam. Also, never believe anything Steven tells you. Anything he or their sales staff tell you is a flat out lie. That guy is as evil as Hitler himself.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Twyla, We apologize for any inconvenience and appreciate you for being this to our attention. The correct number for this Problem Resolution department is 877-699-4736. If you prefer to have a rep reach out to you, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport

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    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2019

    We were very happy with experience. We received a list of professionals quickly. One was excellent in reaching out to us. The others we had to pursue for quotes. Very happy with professional that we chose. Overall, would recommend Home Advisor.

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    Customer Service

    Reviewed Oct. 1, 2019

    Carpet cleaning. We were very pleased with our quick response and VERY pleased with the company recommended to us. They did a great job on our carpets - they look new. I like that it did not take a long time to dry. We will use this company again for sure!!

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    Staff

    Reviewed Oct. 1, 2019

    Remodeled basement. Excellent experience and would highly recommend them. Could not be happier with the work that was done on this project and would hire them again to do any further projects. The owner and his workers kept us updated as to what was going to be done and that was very much appreciated. Great job guys!!!

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    Staff

    Reviewed Oct. 1, 2019

    I was very pleased with the recommendations I received from Home Advisor and hired one of those they recommended. I was very satisfied with the outcome. Most of those recommended came out to give their estimates. Hired the one who came out first and turned out to be a great decision. Very happy with my experience with Home Advisor.

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    Reviewed Oct. 1, 2019

    Toilet stop up unstop flush freely water goes down freely. Toilet flush freely hold down handle until hear hissing sound. Technician used a snake not a real snake but a snake with a handle. He put it in and twist it, pull it out and put it in again. This time all is well.

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2019

    Hard workers and did a great job. Highly recommend. They arrived on time and worked very hard. Good value. We took many quotes and they proved that they were the best for the job. We are very pleased with their work.

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    Reviewed Sept. 30, 2019

    While some experiences have been good, others have been a nightmare. This is fair and accurate. I have learned that I must be wary of the companies that are listed on this service as they are not all vetted and reputable. I will continue to use the service because of the convenience of having a number of services to choose from, but I now know that I too, must investigate the services offered and the people who are being forwarded to me.

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    Reviewed Sept. 30, 2019

    I have done a number of projects using Home Advisor. It is quick and easy to use. The list of contractors has always been a great source to choose from. If your looking for a contractor for work you need done, this is a very good source. Will use them again.

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    Staff

    Reviewed Sept. 30, 2019

    I've found a handful of great pro's for multiple home projects. I don't know how much vetting goes into the process for Home Advisor but I have not been disappointed with any of the pro's that I have hired. Joe

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    Price

    Reviewed Sept. 30, 2019

    Beware of this service. I used them to find service pros to give me a FREE QUOTE. They came out and charged for the 'free quote'. There was nothing on the site about a fee and they basically told me, with a lot of attitude, that it was MY fault that I didn't ask the right question regarding the FREE QUOTE. Unbelievable. I will NEVER use this service again. For those looking to use them anyway, ASK BEFORE these service providers come out for a 'FREE QUOTE'. This is a fraudulent service.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Adrienne, We're sorry to hear about your experience with this pro. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. To speak with a rep, please call Customer Care at 877-699-4736 or send your info to emailus@homeadvisor.com. –HASupport

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    Customer Service

    Reviewed Sept. 30, 2019

    I requested help finding someone to install a privacy fence and that same afternoon had several calls and appointments set up. Great response. I would definitely recommend Home Advisor to any and all that ask who needs work done to their home. Thanks.

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    Customer Service

    Reviewed Sept. 30, 2019

    I needed some bathroom sink expertise... called RotoRooter and other locally adverstised businesses... no replies. Went to Home Advisor... had three possible resources within an hour; had a supplier VISIT to give an estimate same day; scheduled and completed in two days. Very well done. Happy with HA.

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    Reviewed Sept. 30, 2019

    I should have gone to HomeAdvisor right from the start - nonetheless, they made it extremely easy to find a local company and that company made it extremely easy to cross this project off the list. Next time I'll start my project with HomeAdvisor. Thanks again!

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    Staff

    Reviewed Sept. 30, 2019

    Finding house cleaner. The two services recommended were both responsive. We went with Lone Star maids because they were willing to come out on a Saturday and give us an estimate and able to star the next Monday. I appreciate having Home Advisor to use as we are new to El Paso and did not know where to turn - especially when someone is in your home for the service! Thanks HA!

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    Reviewed Sept. 30, 2019

    I had never used Home Advisor before but we needed someone to pressure clean our lanai, driveway and sidewalk. I had two responses immediately and we chose Depalma & Sons who were excellent. We will definitely use the company and Home Advisor in the future.

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    Reviewed Sept. 30, 2019

    Pressure washing. This is the first time I used HomeAdvisor and will most definitely use it again. I was contacted within a very short time and had scheduled an appointment with Kyle for an estimate the next day and the next day the job was done. Within 48 hours the job was completed.

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    Staff

    Reviewed Sept. 30, 2019

    Great help at finding a professional company in your area. I have now used this service twice. A home inspector when buying a house and a roofing company. Both hired and did a great job. I like that it gives you options with reviews, especially in such a small town.

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    PricePunctuality & Speed

    Reviewed Sept. 30, 2019

    My water heater leaked and had to have it replaced. HomeAdvisor got me to a professional quickly. The work was done right at a good price. Would use HomeAdvisor for my future projects and would recommend using HomeAdvisor for your projects.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2019

    They recommended 2 services. We liked Fixd. Phone call was friendly and helpful. Can't think of anything else to say. But I have used HomeAdvisor twice and glad that I did. What else can I say, they are professional and appear to be knowledge, quick in responses. Thank you.

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    Customer Service

    Reviewed Sept. 30, 2019

    This service worked very well, I had replies from multiple contractors. However, another previously requested service resulted in no response from any contractors. I don't know if the fact that I wanted this done quickly, resulted in more responses. The other service was a month or two out.

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    Punctuality & Speed

    Reviewed Sept. 30, 2019

    Fast work, personable men who came to do the work. They came early and did the work fast. Thunder Garage & Locksmith is my recommendation. My experience with other local garage door repair services was a nightmare for me. Others locally said they would be here within a 2-hour window and 2 of them were late.

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    Staff

    Reviewed Sept. 30, 2019

    Repair of water damage. Found a small company (Little deeds) that really cares about ensuring customer gets great value. Emilio and Brad were the main service providers and they provided excellent work and are very experienced. They overcame all challenges that surfaced and offered great solutions.

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    Customer Service

    Reviewed Sept. 29, 2019

    This is the first time I have used Home Advisor but I found the experience very easy to use and I was please with the responses I received from every vendor that called. I did hire a Home Advisor contractor and will be using Home Advisor for all future projects. Thank you.

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    Staff

    Reviewed Sept. 29, 2019

    Home Advisor assisted me materially in finding an excellent engineer for my project. In searching for a sump pump service provider I haven't had the same good luck and am disappointed with the small number of choices. Will have to resort to conventional means. I generally don't like providing my contact information for service providers to reach out to me. I want to be the one to initiate contact. I am looking for a quality service provider, not a bidding war.

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    Punctuality & Speed

    Reviewed Sept. 29, 2019

    Received recommendations less than one hour after we contacted Home Advisor. Thank you for the prompt service. We will use Home Advisor again in the future if we have another project. Service was very easy to use. We would highly recommend Home Advisor.

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    Staff

    Reviewed Sept. 29, 2019

    I have used Home Advisor two times and really appreciate their assistance. This is the place to go when you need a pro. I have always experienced complete satisfaction. This is a great place, I highly recommend them. I am a very satisfied customer.

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    Staff

    Reviewed Sept. 29, 2019

    Home Advisor sent me the number of a tree service business and I'm so grateful to them. You made my job of selecting a tree removal expert easy. The company I went with were great to work with and very professional. I was impressed with all the safety precautions they used while doing this job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2019

    Home Advisor always come through for me on getting job completed. No issues thus far. I would recommend home advisor to my family and friends. They respond to all request in a fair amount of time. Thank you so much.

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    Price

    Reviewed Sept. 28, 2019

    A very good experience! The job that I needed completed was done in a timely and professional manner, at a fair price. I would use Home Advisor again, and definitely use this contractor again. Another project checked off of my list.

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    Staff

    Reviewed Sept. 28, 2019

    There when needed. Home improvements projects, emergency help from inside to the your yard, they have many companies that can meet your needs. Professionals that care about the services you need and their work can be rated for satisfaction or canceled if there is a change.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 28, 2019

    Delivered and installed mulch. Customer service was great. Quick to respond with an estimate. Worked quickly, cleaned up after themselves. WOULD RECOMMEND. NICE PEOPLE. Will call again for another job. Glad I used Home Advisor and found this great company. Bragging to my friends.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2019

    Once you submit a job, it is nice that a live person calls and confirms things. But they called at 8:20 AM. Should wait until 9AM local time. Also found out that my address is available to all Service providers on Home Advisor even to the ones that I did not "Invite". I found out that other people have showed up to a homeowner's house claiming to be someone from one of the recommended companies but they are not. Which is concerning in today's culture. It did not happen to me personally but I have heard of it happening. I would like Home Advisor to fix this privacy breach.

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    Installation & Setup

    Reviewed Sept. 27, 2019

    Removed old linoleum tile and leveled the utility room floor. Cleaned up every day and hauled away the debris. My house is very old so there were many adjustments to remove and install the baseboards. Chai Floors did a Beautiful job.

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    Price

    Reviewed Sept. 27, 2019

    Great job, quality work and reasonable price! The job was a major renovation of a storefront of the main floor and the basement with new stairs, sheetrock, a floor to ceiling wall with doors around kitchen area crown molding and new doors throughout.

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    Verified purchase

    Reviewed Sept. 27, 2019

    It was easy to select the specific project needed; the detailed list of project options was excellent. Home Advisor helped quickly narrow the contractor search. Their list of local contractors was accurate and up to date. Will use Home Advisor again.

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    Customer Service

    Reviewed Sept. 27, 2019

    I love the idea that I can input my issue and I can have the Pros contact me... the ones who want the work and want my business. I had a plumbing issue and I had it repaired same day w/o emergency fees and great customer service. Also, I didn't have to call around.

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    Installation & SetupContract & TermsPricePunctuality & SpeedStaff

    Reviewed Sept. 27, 2019

    August 2017 choose a roofing company from HomeAdvisor. AmTech. Been a nightmare. Said he was licensed contractor. He only has a business license anyone can get? No experience required, Man name Tony. The owner looks professional. Tells me he does everything by the book. Said he had a trained crew that worked for him many years. They would come to my home, install my metal roof in one day. Gave me a pre-formatted contract, That stated furnish and install new pipe boots. I had 5 pipes. It said all work to be done in a professional timely manner. That all debris trash would be cleaned up each day. I even had him sign a paper stating all work would be done by the manufacturer's guidelines and specifications no exception.

    This is what happen there after: Without my knowledge subcontracted out my roof to a drug addict. Started telling me he could only do 2 of the pipe boots that that didn't use the underlayment or closer strips on their metal roofs. These are parts of the roof stated by the manufacturer to be installed as part of their required product. He shows up 7 days late. With the metal roof and no crew. Just a man and a boy. I said, "Where is the crew?" He says they be here later. Took the one man three weeks. Sometimes he would show up work a hour or to some times not at all.

    After three weeks says he is done. Metal roof is full of dents, dings and scratches. Looks really bad. I had been telling him and the owner that had came by only one time during the 3 weeks I was going to have it inspected. He came the day I was having inspected wanting me to pay him, I ask him to wait a couple of hours. If it pass inspection I would pay him. He the owner starts cursing my wife. Ask him to calm down, not use that language in her yard. He tells her to, "Shut up you dirty ** trash."

    The roof failed 2 different inspection. Has cost me over $4,000 in legal fees. Judge ordered him to repair my roof. Looks better but still has lots of scratches. That he blames on me the customer. He Refuses to take responsibility for anything. Never keep his word even when he's signed a contract. It cost me double what any other contractor would have and it's still not right. I

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Johnny, We’re sorry to hear about your experience. If you'd like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. We have forward your information to the correct department and a rep will be reaching out soon. If there is anything else we can assist you with please please reach out at emailus@homeadvisor.com. -HASupport

    Customer Service

    Reviewed Sept. 27, 2019

    Don’t be fooled! How do you think they turn a profit? They are selling your information to contractors looking for referrals. How well do you think they screen their “contractors” if that is where their revenue comes from? I am a furniture builder/restorer and they have called and harassed me tirelessly through calls, texts, and emails to join their rolls and I refuse! I am assuming they found me through a social media search since that seems to be the only info they have. I have asked them nicely to take me off of their call list and I block their numbers on my cell but they continue to call. They deceptively use local numbers (like any shady telemarketer/collection agency) but have a callback number in another part of the country when leaving a message. I do well on my own through social media and word of mouth so I don’t need their service. Especially when it is this deceptive to consumers.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Patrick, We apologize for any inconvenience and thank you for reaching out. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Staff

    Reviewed Sept. 27, 2019

    Would use Kingdom Construction again and highly recommend their services. Very professional, polite and efficient. I was kept abreast of the entire operation from beginning to end. This company cleared junk and debris from a resident that was being sold.

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    Verified purchase

    Reviewed Sept. 26, 2019

    I do not personally know any contractors in this area. This is the 3rd time I have used HomeAdvisor and I will be using them again in a couple of months to find a contractor to paint my house and wash my roof.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2019

    I contacted HomeAdvisor to receive names of companies repairing balcony doors. Three vendors called immediately and I was able to schedule service 48 hours out. The representatives were professional, timely and did great work. I HIGHLY recommend HomeAdvisor to friends and family.

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    Staff

    Reviewed Sept. 26, 2019

    Electrical work. Mr. Sparky was pleasant to work with. They sent Randy out the same day. He was great. He was very professional and did great work. Thanks to them my light now works. I couldn't be happier with the service I received. I will refer them and use them again.

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    Price

    Reviewed Sept. 26, 2019

    Needed to find lawn service for aeration. I found a few good companies. I was able to compare them and find company that did a good job at good price. Home Advisor made it easy to contact each company. I would use them for other home projects.

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    Verified purchase

    Reviewed Sept. 25, 2019

    Home Advisor sent me 3 great companies to call/compare within 5 minutes of my request. I spoke with 2 of the companies and made my decision about whom to use within a few days. It was very painless and took way less time than if I had done the research on my own.

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    Verified purchase

    Reviewed Sept. 25, 2019

    We were contacted by several companies for our project. This allowed us to not only get several offers but also gave us a good understanding of the work the project required. This allowed us to hire the best company for the project.

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    Verified purchase

    Reviewed Sept. 25, 2019

    I like using Home Advisor. It cuts down on looking for quality repair companies. Looking through Google or any other search engine doesn't give you the help I am looking for. Home Advisor helps to take the guess work out of selecting a company.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2019

    Service was prompt and efficient. Very helpful, would definitely use again. Response is immediate and all involved individuals were professional and courteous. It's good to see that there is a online service you can contact regarding any home repair needs you may have. Great experience.

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    Customer Service

    Reviewed Sept. 25, 2019

    HomeAdvisor acted in a very fraudulent manner. I am a contractor who has used the HomeAdvisor service for years. I am busy the last few so I have had my leads off. They say I’m to get an email to restart leads But this does not always come. No guarantee. They started the service with no email, told me not to worry about certain types of leads unless the customer and I agreed on a deal to perform work.

    They sent nearly $500 worth of leads that were blank email. I called and requested a refund and to stop my account but agreed to a deal with $200 in money going back to me. A credit as the operator put it. One month goes by no cash. Turns out the $200 credit was for More leads I didn’t need. This company has no issue misleading clients to be charged hundreds for nothing in return. Misleading practices to ensure percentages of wallet. Avoid at all costs.

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    Staff

    Reviewed Sept. 25, 2019

    Friendly and professional. Did a nice job repairing broken concrete and crumbling steps in front of house. They were able to match the ancient bricks that were there originally (not an easy job). Cleaned up nicely when finished. Would definitely hire again.

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    Punctuality & SpeedStaff

    Reviewed Sept. 25, 2019

    I reviewed the ads on Home Advisor and chose Mike **. He was on time, clean, friendly, knowledgeable and did a very good job. I have used Home Advisor in the past and was very pleased with the servicemen I found.

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    Reviewed Sept. 24, 2019

    Match-making with such MISCOMMUNICATION. I was connected to some potential help a month after I began a relationship with HomeAdvisor with much complaint. I don't like this IAC company. Typical NYC job-prostitution ring. And Golden, CO? Who exists in Golden? I am so glad I am even better than Manhattanites.

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    Customer Service

    Reviewed Sept. 24, 2019

    Needed someone to fix my Sloan flushmate. Another plumber told me they did touch them. I received a prompt call and the plumber was able to fix it Monday afternoon. With foot and leg issues, it was hard to go downstairs every time I need to use the toilet. Great to have my upstairs one fixed.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 24, 2019

    I have been very pleased with the response I have gotten when using HomeAdvisor. The professionals they recommended were very professional and responded quickly to my cry for help. I will recommend them to family and friends who need help with home projects.

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    Verified purchase
    Customer Service

    Reviewed Sept. 24, 2019

    Ronald Ardary Construction was our first choice and we got a call immediately after signing up on HomeAdvisor and met Ron within a few days to begin our bathroom remodel project. We wanted to remodel the master bathroom and renovate another bathroom. I would definitely recommend HomeAdvisor to friends and family.

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    Verified purchase

    Reviewed Sept. 24, 2019

    Wonderful service and very well skilled plumber did a great job. His name was Daniel and will have do additional work soon that we need. I will be referring Kentex for all plumbing work now to my friends and neighbors.

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    Punctuality & Speed

    Reviewed Sept. 24, 2019

    Roof repair. Showed up on time and gave a fast estimate. Promptly returned all calls/texts. Did the project in 1 day. Did an excellent job on the roof, and explained all of the work required. Did a very good job cleaning up afterwards. Highly recommended. All aspects of the job were thorough and professionally done.

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    Staff

    Reviewed Sept. 23, 2019

    Repair kitchen cabinets. It took a little while to find someone, because I listed the job and They suggested I advertise for a Handyman. Because I put the job under carpenter. When I did this I got 3 responses right away. They spoke to me prior to the job and assured me that all workers had background checks and told me what to ask for. I have used Them Before and I would use HomeAdvisor again, I trust them. They take a lot of worry out of hiring a stranger.

    SP

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    Staff

    Reviewed Sept. 23, 2019

    HomeAdvisor gave me options for the job I needed done, and the contractor recommended was excellent. The contractor contacted me immediately after my HomeAdvisor submission. The contractor was very knowledgeable, professional and friendly. My roof cleaning was completed within the week.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2019

    This was the worst experience I’ve ever had with someone trying to make a sale. First of all, I didn’t call your company. You called me. Apparently someone who had an account with you used to have our number in the past. When your sales woman called us, I quickly and politely told her that we don’t have an account with Home Advisor and that the person who used to have this number must have. She then called me a liar, and then hung up the phone. I called back thinking maybe I misheard her. When she answered I asked if she called me a liar and she said that she did. I asked to speak to her manager and then she went on to claim that she was the manager. I told her she wasn’t and again asked to speak to her manager. She then said that if we have a complaint to call and report her and then she hung up again.

    Our CEO of the company was in the reception area when the phone call came in and he heard the whole thing. He was so mad that he himself called the company on another number and made a complaint. To be fair, the person who answered said that the sales woman was out of line and what she did was unacceptable. She then said she would call that department and get it taken care of. Who knows if that will actually get handled. Our company is quite large and successful, but I feel so bad for the small businesses just starting out who think they have to deal with companies like this. This is how they treat someone who they think has an account with them? Yikes.

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    Staff

    Reviewed Sept. 23, 2019

    Home Advisor sent me several potential plumbing leads! They were all fairly competitive! I actually went with the lowest bid and everything worked out fine! Home Advisor is a really useful service, and I would definitely use it again for future needs!

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    Price

    Reviewed Sept. 23, 2019

    Garage door maintenance. I interviewed three contractors and without any fees for the first visit. I chose what I considered the fairest price and proceeded with the project. The Work was performed very efficiently and much faster than I anticipated. The result was I now have garage doors that function more smoothly and quietly than I hoped for. All moving parts were replaced with new superior ones and my wife will no longer have to close hers with the keyed in code. Best investment of my time in a long while.

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    Verified purchase

    Reviewed Sept. 23, 2019

    I needed a patio put in and didn't really know where to turn, so got recommendations from Home Advisor, had three people come in with estimates and chose one, whom I was extremely happy with. Because they had a minimum of three pre-selected contractors, it was easy for me to go through the final selection process.

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    Verified purchase

    Reviewed Sept. 23, 2019

    I was given multiple choices for the job I needed to be done. After my initial scheduled appointment, they did a follow-up call to see the progress and see if other projects were needed or problems with my current project.

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    Verified purchase

    Reviewed Sept. 23, 2019

    Home Advisor was a great resource in finding a company for yard clean up and maintenance, allowing us to obtain quotes from several sources which had favorable reviews. We will definitely use Home Advisor as a resource in future home repair or home maintenance projects.

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    Staff

    Reviewed Sept. 22, 2019

    All American contractors. This contractor was very reliable and fair priced. Recommended him to my neighbor who also used his services. He kept us informed about his arrival and any delays that occurred. My project was small but I am sure he is just as dependable with larger projects.

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    Verified purchase

    Reviewed Sept. 22, 2019

    Air Conditioning Repair. Gave me a list of recommended contractors to choose from. The contractor replied and I was able to get the repair done on my schedule. I didn't have to sort on my own which company served my area. That was a plus.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2019

    Home Advisor has always recommended excellent pros who do great work. My one complaint is that I clearly marked "do not call" as I wanted to review the pros myself first but as usual I immediately received a call from one of the pros. This is the only reason I sometimes avoid Home Advisor.

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    CoveragePrice

    Reviewed Sept. 21, 2019

    Most recently, we selected a tree service from HomeAdvisor's PRO listings. They provided a very reasonable cost & job proposal, and after hiring them, were extremely pleased with the work they performed. (We appreciate that they were insured and background checked, as well.) We've used HomeAdvisor to hire others for carpet cleaning & tuckpointing services, and feel very confident in referring our friends & family to contact HomeAdvisor for their own needs, too!

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    Verified purchase

    Reviewed Sept. 21, 2019

    Remove debris from old, dismantled cross tie retaining wall. They also hauled dirt to backfill an area behind a new retaining wall. In addition to hauling the dirt, this job also included physically lifting very heavy railroad cross ties.

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    Staff

    Reviewed Sept. 21, 2019

    I highly recommend them. Great work and great people. They have very high standards and work very neat and clean. The professionalism and standards of the owners is reflected in their entire team. Call them first for your next project.

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    Verified purchase

    Reviewed Sept. 20, 2019

    They found the pest that was making a scratching noise on the damper in my fireplace. They inspected attic for any problems. Went on roof and inspected chimney. Wire on its cap was bad, allowing anything to get in. They replaced with new wire the following day.

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    Verified purchase

    Reviewed Sept. 20, 2019

    ASAP Garage door repairs did a wonderful job fixing our door. They were professional and came to our house faster than we thought would happen. We couldn't be happier with this company. Everything was explained before the job started; what was going to be done, how long it would take, the warranty, and the cost.

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    Customer Service

    Reviewed Sept. 20, 2019

    I received a call from a contractor within seconds after I submitted request. The contractor came out to view project and give a quote within 2 hours. The project was completed that day. I am very happy with the result.

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    Installation & SetupPunctuality & Speed

    Reviewed Sept. 20, 2019

    He was on time for the scheduled appointment and solved the problem of wasp infestation! I was a bit skeptical at first because the nest area was hard to get to! But I became a believer after the extermination was a complete success!

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Sept. 20, 2019

    I requested Installation of home electronics such as a T.V., Xbox, etc.. The appointment was for Friday, September 20th at 8am and no one showed up. I called to find out why and was told the contractor decided not to come!! No explanation given. Upon verification of who I was I noticed they had my address incorrect. They put Street Quart East instead of Street Court East for my address!!! Who does that!!! Then they wanted to reschedule my installation for a week later on September 28th!! No refund offered for the inconvenience of missing out on income since I had to take off for this mess!! Won’t ever book with them again!!!

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    Customer ServicePrice

    Reviewed Sept. 20, 2019

    I have had 2 shocking experiences with Home Advisor. I tried to leave negative reviews detailing my experience. I've had no issues posting positive reviews in the past, for services I have hired through the site. They will not allow me to leave a negative review, they allow positive reviews only. Will never use their site again, knowing the review system is rigged. Their positive site reviews certainly influenced me to hire these particular contractors. This is unethical, deceptive behavior. The plumbers I hired for a $6500 job demanded payment prior to job completion, hounded me daily and refused to complete the job until full payment was made. Once payment was made, they left without completing the job. I hired them in the past for small jobs without issues and left several 5 star reviews for this company, who I realize were buttering me up for a large job.

    I never obtained the camera proof that there was even an issue, as promised by the contractor, who refuses to answer his phone since being paid. Can't even remove the positive reviews I left for this company previously. This is the base of my brand new toilet! I'd post a video if I could, to demonstrate how the toilet bounces up and down. This is not to mention the shady floor contractors they sent my way. Will never use Home Advisor again. They have cost me thousands and still refuse to publish my honest negative reviews, only the positive reviews. Oh, and avoid L&B Plumbing and ALD flooring, both based in Nashville TN. Neither of these Home Advisor approved companies will honor their word once they have your money.

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    Verified purchase

    Reviewed Sept. 19, 2019

    HomeAdvisor helped me to easily choose a great contractor to remodel my kitchen and I was extremely happy with the work they did. HIGHLY recommend. The process is easy and it only takes a few minutes and people are calling you for your business.

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    Customer Service

    Reviewed Sept. 19, 2019

    I called a provider on their website and did not get a call back, when asked by Home Advisor I relayed the info and the next day a different provider called me back and had my project done in a few days.

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    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2019

    Hauled off junk. The two young men that did the job were punctual, polite and very efficient. They worked very well with one another. I will refer them to others and plan on hiring them in the near future. I feel like I have a friend with HomeAdvisor. Thank you very much.

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    Staff

    Reviewed Sept. 19, 2019

    We initially contacted Chris to seal/caulk the bathroom tub and master bath frameless shower enclosure. He did a wonderful job and was very pleasant. We asked him if he could clean the grout in our bathrooms and kitchens, which he then did. They looked so good afterward. We are very happy.

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    Verified purchase

    Reviewed Sept. 19, 2019

    I love that HomeAdvisor offers so many businesses for so many projects. They save you time because you don't have to do the searching, which is a job in itself. You read the reviews and make your decision. I'm very happy about the fact that it takes away most of the worry which comes with just trying to find someone qualified to perform a service.

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    Punctuality & Speed

    Reviewed Sept. 19, 2019

    Cedar siding repair. Contacted two pros from the list provided. Both came out promptly to assess the work needed. Only one got back to me to provide an estimate, but that estimate seemed fair for the work involved and I was very happy with the job that was done. I plan to have that company (At Home Improvement) do more work on other projects at my home. Overall, I'm pleased.

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    Punctuality & Speed

    Reviewed Sept. 19, 2019

    Home Advisor supplied fast responses to my requests for service and I have never been disappointed with their service providers. The company that fixed my a/c (Breeze Air) came out at 6 pm on a holiday weekend. The refrigerator repair company (Serviz) was early. I will continue to use them for all my home repair jobs and recommend them highly.

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    Verified purchase

    Reviewed Sept. 19, 2019

    HomeAdvisor has a list of painters that checked out good and I selected one of them. The first one on the list could not do the project, but the second one did and the job was very good. I also used them for gutter work. That worked out ok. The gutter contractor did what I asked of him.

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    Reviewed Sept. 19, 2019

    They have a great list of contractors that have been checked out even before they can be recommended on HomeAdvisor, which lightens some of the load for the homeowner, but I still recommend you do your homework too. I highly recommend RoofTop Williams for your roofing needs. They were very professional and reasonably priced. They also give military discounts.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2019

    My lawnmower broke down after I had done about a third of the job. I knew I couldn't get it repaired in less than a week so I posted on HomeAdvisor and got a call from one of their professionals within 30 minutes. He came to my home within an hour and finished the job while I was at soccer practice with my Grandson. You simply can't ask for better service than that. Thank you HomeAdvisor!

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    Customer Service

    Reviewed Sept. 18, 2019

    Recovered bar stool chairs. Assis Upholstery called back the same day and said that because I only gave him a small project to do he would come the very next day and complete the project. I never thought anyone would be so reliable, considerate and professional in business these days. I appreciate HomeAdvisor and the work they do to satisfy customers in need of all sorts of work around the home. Thank you for sending me someone I could rely on.

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    Staff

    Reviewed Sept. 18, 2019

    I have used Home Advisor a number of times now and have been very happy with all of their recommendations. It's nice to know that they check everyone out first before they recommend them. I have recommended their professionals to my neighbors who did hire one of them, also. I also recommended Home Advisor itself to people.

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    Staff

    Reviewed Sept. 18, 2019

    You gave me a number of company names that completed the type of work I required, and I completed the research on these companies and chose the one I contacted. Great service! I will use your service again when in need of this type of project information!

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2019

    Painting - The process was quick and easy. It was amazing how Home Advisor directed me to the right business to choose. I have had used Home Advisor on a few occasions and always had a good experience. I would definitely use them again.

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    Reviewed Sept. 17, 2019

    As a contractor looking to grow my business I trusted and looked in to Home Advisor, they charged me a $289.99 Introduction fee and soon after a $100.21 lead fee and a few days later another $20.40 lead fee. Giving them my credit card was a big Mistake. The leads were not relevant leads nor leads that we could do. After calling them to get the issue corrected they promised a full refund, this was months ago and up instill today NO refund. I am not sure a refund will ever happen. Please be careful with them customers call in to find a contractor, Home Advisor sells the leads sometimes to Unlicensed contractor and Under lies. They will push leads to anyone just to make a buck, in this case they sold me leads for trades we were not lic to do. But trying to get a refund is NOT going to happen.

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    Customer Service

    Reviewed Sept. 17, 2019

    Stump Removal. Got me in touch with someone immediately who could take care of my project. I called several companies prior to using HomeAdvisor and they could not commit without coming out to make an estimate. HomeAdvisor saved me several days of red tape processing.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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