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HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    Page 16 Reviews 2030 - 2180
    Customer ServiceTech

    Reviewed April 22, 2020

    In my short experience in working with HomeAdvisor, I received 15 leads, 12 of which didn't have voicemails set up; not even automated. No returned calls or emails from "leads". This is not just a coincidence. This feels fraudulent. They sell leads for $110.00 each and sell that same lead to at least three other contractors. Cheating contractors during a COVID-19 pandemic is LOW. BTW, the leads they forward are from coded #'s, not the actual clients contact #.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Grant, We are sorry to hear you feel this way. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info toemailus@homeadvisor.com and we will reach out. -HASupport

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed April 22, 2020

    I placed a request I had for a repair I had and was called by two contractors within an hour of my post...the first one called me before I could even close the browser. The contractor I chose did a fantastic job and quickly! I will use this service for all of my home projects in the future.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffEase of UseRates

    Reviewed April 22, 2020

    The HomeAdvisor website is very easy to use and we were able to read multiple recommendations about licensed appraisers in the area. The appraiser we chose through the website called within five minutes(!) and we set up a date for the appraisal. The appraisal she prepared for us is so thorough that she knows more about our house than we do. She was reasonably priced and gave us a much better document than we expected. Home Advisor made this entire experience quick and easy with excellent results. From now on I will start any search for services right here.

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    PriceStaff

    Reviewed April 22, 2020

    Needed service to my water softener and filter but it seems like the company who sold the system was very expensive and needed some other quotes, so I came across Home Advisor and decided to give them a try (first time user) and I was very satisfied with the results.

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    StaffEase of Use

    Reviewed April 22, 2020

    Handyman and Cleaning Service. This is a great resource for every homeowner. It takes away all the stress and it is easy to use. My mother recommended your company to me. She has been using Home Advisor for years and has always had a good experience. I will definitely recommend it to all my friends and family.

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    Customer ServiceStaffTimelinessFollow-Through

    Reviewed April 22, 2020

    These guys showed up on time. They were friendly, personable and did a very good job at installing my fence. I would recommend them. They could not finish the job in one day due to having to let the concrete dry. They promised they would return the next day to finish and as promised they did. Would call them again for repairs. Thank You.

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    TechPriceStaffRates

    Reviewed April 21, 2020

    After getting getting some varying cost quotes from different contractors, using Home Advisor took a lot of the worry out of getting a quality contractor at a reasonable price by doing the vetting for us. Thanks and we recommend you use Home Advisor for any of your home projects

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    Reviewed April 21, 2020

    We asked for a solution to keep our dogs clean. We were looking to put pavers in the kennel to keep them clean but he suggested a Concrete pad instead. Our backyard has red clay that is messy. Very happy with the job he did.

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    Staff

    Reviewed April 21, 2020

    First time using HomeAdvisor which was recommended by a friend in Charlotte, NC. After entering the criteria for a porch repair I was contacted by 2 companies in less than 24 hours. The process was seamless and both companies were professional and courteous. I will definitely use this app again.

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    StaffRates

    Reviewed April 21, 2020

    HomeAdvisor is a great platform to get in touch with professionals for any project. The service recommended was exactly what I was looking for and the rating really drives the competition. I would recommend the website to anyone who is working on projects.

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    Customer ServiceTimeliness

    Reviewed April 20, 2020

    Great plumbing referrals. Within minutes I had two high quality referrals. One of them called me almost immediately after I asked for estimates. The other did within a day. I think I would have been happy with either one. The first one came the next morning and the job was finished within 24 hours of my posting. I have always been happy with HomeAdvisor referrals, after about 8-12 experiences with them over ten years.

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    Customer ServiceCoveragePunctuality & SpeedStaffTimeliness

    Reviewed April 20, 2020

    I received 3 referrals from HomeAdvisor immediately. I made appointments with all 3 the next morning after receiving a call from each of them. ThermaTek Heating and Air - Jamey **, HVAC specialist/owner arrived at my condo unit within 3 hours and repaired my AC the same day. He explained my options and the possible outcome of each option. I had to cancel my other 2 appointments for the next day. I was able to save 5K (at least for now). I am very grateful.

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    TechPriceStaffEase of UseRatesHonesty & Transparency

    Reviewed April 20, 2020

    Shopped around about 8-10 contractors and went with Outdoor Visions LLC for my sod install. This company was very knowledgeable and professional, with a fair price. With HomeAdvisor, I was afforded reviews, and many different contractors to choose from. I would recommend to anyone because of the ease of using this website, along with the honest, fair approach by all the contractors I have hired or dealt with on home advisor.

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    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 20, 2020

    I have used HomeAdvisor for many home projects but today was a disaster. I was required to pay Home Advisor before the service was done which I did not have a problem with initially but then the workers came and wanted to be paid for the work. We had multiple phone calls from companies wanting to schedule the job with us and another company actually showed up at our door to do a project that I did not even request. When I called Home Advisor about getting a refund I had to talk to someone who barely spoke English and there was a significant communication problem. Except for the gentlemen who came out and took care of the job I wanted done this whole experience has made me wonder whether or not to use Home Advisor again.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Michelle, We're sorry to hear that your experience with both our site and the pro has been anything but positive. We're happy to address any concerns or questions you might have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport

    Verified purchase

    Reviewed April 19, 2020

    Deck Pad Extension and walkway. Great service from beginning to clean up. They were pros but more important they really know their business with great attention to detail and so nice they will be friends for the rest of our lives.

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    Customer Service

    Reviewed April 18, 2020

    It was very easy to find a duct cleaning pro using HomeAdvisor. I filled out all required information and within 45 minutes I had three responses by telephone and two by email. This is the first time I've used HomeAdvisor and I plan on using them again the next time I need a pro.

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsRates

    Reviewed April 17, 2020

    Tree removal and stump grinding. Although I didn’t complete and submit my info (I don’t think I did), I received 3 recommendations for tree removal service and was called by 2 of the companies within 2 hours of not submitting my info. Otherwise I was satisfied with your recommendations. I would liked to have gotten the 15% discount, but I didn’t. I didn’t want to commit to a price and pay for the service until the service was done.

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    StaffHonesty & Transparency

    Reviewed April 17, 2020

    I am very pleased that I was able to get the service person I wanted very easily. They were very nice and honest. Also, I like the fact, very much, that HomeAdvisor vets them. Also, as I understand it, if you have a problem, HomeAdvisor will help.

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    Staff

    Reviewed April 17, 2020

    Hello. Never used Home Advisor before. I was looking for someone to clean out 2 story home gutters and reseal seams. Thursday I scoped out the project online using Home Advisor, spoke to 2 different companies within the hour. I chose to use the self employed vs. larger company to support smaller businesses.

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    Customer ServicePriceStaff

    Reviewed April 17, 2020

    Great way to get project bids in an emergency. Within an hour of discovering a hot-water tank leak and filling out a Home Advisor form, we received calls and quotes from several plumbers. This made the process of finding a plumber very smooth! We will definitely use Home Advisor again in the future when we need to hire a professional.

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    TechStaff

    Reviewed April 17, 2020

    Electrician. The company that was recommended by Home Advisor was a truly professional company. Did a great job. Was very pleased with our first Home Advisor experience. We shall look to Home Advisor for future references.

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    StaffFollow-Through

    Reviewed April 17, 2020

    My first experience, with HomeAdvisor was very positive. The job initiation was very easy, and the recommended professionals were very responsive. My project was completed as promised, with no complications. I would give serious consideration, to using this platform again.

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    Customer ServiceTechPriceStaff

    Reviewed April 16, 2020

    Yesterday I reported to Steve ** at HomeAdvisor customer solutions desk the fact that Home Advisor referred a floor grout cleaner who when called out to the home took an extensive video tape of the home in areas not relevant to the job bid. After a Beenverified review was conducted of the business owners name who came out to the site, numerous criminal charges were listed for the business owner including THEFT. Steve ** at Home Advisor advised that the contractor was recently added to their vendor list within the past 60 days and that Homeadvisor does conduct a thorough background check.

    Items were stolen in the home valued at $500.00. I'm in the process of working with the local Sherriff's office in reporting the crime and I'm awaiting a response from a manager at homeadvisor as to what they are going to do. I'm concerned for other people who may have this person coming to their home today? In addition I would like to be compensated for what was stolen from the home. This company must perform better background check on vendors. I found the criminal record on a public background check search engine in two clicks.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Mark, We're sorry to hear you had anything but a positive experience using our service. We take your concerns seriously and see that a supervisor follow up request has already been submitted for you. We look forward to speaking with you and if there's any further assistance we can offer in the meantime, please feel free to reach out to us at emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 16, 2020

    Shingles needed replacement after wind storm. I had three areas on my roof that needed shingles replaced. I called Home Advisor and received several calls from roof repair businesses. I will contact Home Advisor again for future work. It is a quick way to get multiple estimates for work.

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    PriceStaffEase of Use

    Reviewed April 16, 2020

    Highly recommend. Home Advisor is the best! Very easy to use. Received at least 3 quotes. Helped me find a great company. Job is done and I couldn't be happier with Home Advisor. I was bemoaning the loss of the Yellow Pages, but Home Advisor is definitely better.

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    Customer ServiceTech

    Reviewed April 15, 2020

    HomeAdvisor was easy, efficient and they followed up with a call after service. I was impressed that they do background checks on all companies that they refer to the consumer. I will use them for referrals for all of my household project needs.

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    Customer ServiceSales & MarketingPriceRatesTransparency

    Reviewed April 15, 2020

    You sent me a possible discount after I had agreed to the price. Didn't like you folks messing with my deal. Got text & emails and no clear explanation of what it was. 15% first time on fixed price.??? What fixed price. By whom etc.?

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed April 15, 2020

    I simply went on line and searched through the Home Advisor which I have done before. This was on a Sunday. I put in the request for the service I needed and I got an appointment set up for the following day on a Monday. Then the referral J and J called me and wanted to come out on the same day which I liked because my home was without heat. I live in the Montana rockies; it was cold. Jeremy came out and examine the situation, etc. I concluded I wanted a new furnace and J and J installed it the next day. I am satisfied with the service and quality of work at this point.

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    PriceRates

    Reviewed April 15, 2020

    Furnace was pushing out cold air. The temperature inside my home was 55 degrees. Tipping Hat was able to install a new Thermostat within 4 hours. Very high price for the thermostat but I needed it immediately. I didn't want a top of the line but didn't want a crappy one.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2020

    Chris was prompt with all communication and with finishing the project. He painted our cathedral ceiling/high walls. We appreciated his help with a few touch ups that he spotted during his time here. We would hire him for another home painting project.

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    Punctuality & SpeedStaff

    Reviewed April 14, 2020

    We have never had to deal with a mold problem in our house before so we were very anxious to hire someone and finally find out what exactly what was happening. Thankfully, the technician was very prompt and courteous, and he found the problem right away. He also gave us some very helpful (and money-saving) advice on how to resolve our problem. I would definitely use them again!

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    TechStaff

    Reviewed April 14, 2020

    I have used HomeAdvisor twice to find contractors for jobs. One was a small one, day handyman activity and the other was a month long basement remodel. Both times the contractors referred were professional, did the job on time and with good quality and met the requirements of the request submitted.

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    MaintenanceStaff

    Reviewed April 14, 2020

    They were professional, helpful and found the problem and corrected it. The problem was coming from my neighbor's yard. We then informed my neighbor. The company was able to assist them with a solution and fix the problem. Chris had everything that was needed with him.

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    StaffFollow-Through

    Reviewed April 14, 2020

    Andrew and David did what they said they would do to get rid of an animal tearing up our roof. They were so nice, very professional and finally trapped the "critter" which turned out to be a raccoon. Will definitely use them again and recommend them every chance we get. Jersey Pest and Animal Control did a GREAT job. Can't thank them enough for ALL their efforts!!

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    Customer ServicePriceStaff

    Reviewed April 14, 2020

    HomeAdvisor gave us three companies that were invited to give us a quote for our driveway. Only one responded, but at this time with the COVID-19, I can well understand them not responding, I know a lot of placed were closed. We were very pleased with Rafferty Paving who did respond, they did a great job. I would highly recommend them to anyone needing their driveway paved.

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    Price

    Reviewed April 12, 2020

    Finding Stump Removal Services. HomeAdvisor gave me a high quote of over $350. I asked for the name of two businesses and found one $200 less than their quote. I was glad they gave me the names of two other businesses to choose from.

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    Verified purchase

    Reviewed April 11, 2020

    After I went online, HomeAdvisor provided a few suggestions and bids. Window Genies contacted me, we discussed the job, they presented an appropriate bid, and I hired Window Genie. Within an hour Window Genie was cleaning my gutters. They did a great job. I am very happy with the process and results.

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    Coverage

    Reviewed April 11, 2020

    With the current world situation defining our existence, I felt it necessary to install a camera security system. I used this system to locate a reputable company and after several conversations, decided on Bama Security. I wanted enough cameras to cover my entire property, IR capable, to provide additional security at residence.

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    Customer ServiceHonesty & Transparency

    Reviewed April 10, 2020

    Mostly satisfactory; I found that reviews are all that accurate or honest, but that's a personal decision to sort the use out. I don't like being forced to submit randomly. Sometimes the call backs are too much. Generally a good service and provides some comparisons for shopping. But nothing like finding the best person one's self.

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    Customer ServicePunctuality & SpeedEase of Use

    Reviewed April 10, 2020

    Found a really great painter! I was able to get calls for appointments within an hour. Platform was easy to use. I got too many emails, however but it ended well. Fast. Being a homeowner it is often schedule appointments at a convenient time, but this made it easy.

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    TechStaffEase of UseTimeliness

    Reviewed April 10, 2020

    Septic tank clean out. HomeAdvisor is easy to use, and they connected me with a local pro in minutes. The pro contacted me and came out the next day to complete project. They were polite and business like. I would recommend HomeAdvisor to anyone looking for professional services.

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    TechPunctuality & SpeedStaff

    Reviewed April 10, 2020

    I received 3 contractors who quickly contacted me to schedule an estimate. I am very happy with the results. I am going to use HomeAdvisor for my next project which will be starting soon. I recommend Home Advisor to anyone who wants qualified and reviewed contractors.

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    TechStaff

    Reviewed April 10, 2020

    I hired the first contractor on Home Advisor who contacted me (AC Drywall) and it worked out great. They were very friendly, did a fine job, and cleaned up the debris. I highly recommend this business for any drywall job.

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    Punctuality & Speed

    Reviewed April 9, 2020

    I got exactly what I needed in a fast time frame and had no hassles or problems at all. This is the first time I had used this service but it will not be my last. Could not have asked for an easier experience or been happier with the results.

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    TechPunctuality & SpeedStaff

    Reviewed April 9, 2020

    The contractor Saul ** (Happy Homes) was prompt and very professional as was his crew that performed the work. The old roof (what remained after being torn by wind and rain) was completely removed and the debris was cleaned up and hauled off and the new roof was installed in one day. One word describes the company and their work - EXCELLENT!

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    Customer ServiceContract & TermsTechPricePunctuality & SpeedRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed April 9, 2020

    Home Advisor referred me to J. Morales Lawn Services for landscaping. This company agreed to a price of $30 to mow my front and back lawn and an ongoing contract to come out every two weeks after the initial mowing. On 4/8/2020, Mr. J. Morales came out as agreed, decided after the fact he did not like the originally agreed-upon price and came up with some bogus excuse that my gate was too small and lawn mower could not fit. Further, he tried to make it out to be my problem that his equipment was allegedly oversized. My gate is the standard size for virtually all homes.

    I later wrote a review on the HomeAdvisor's site and HomeAdvisor later took that review down stating that no agreement was in place. I was not given the benefit of the doubt. Nowhere on HomeAdvisor's site was I able to find guidelines that a written agreement must be in force or amounts of money paid for service in order for a customer's review to be remain posted.

    Truth is, HomeAdvisor protects contractors who lie, mislead, cheat, and provide bad customer service and is quite selective about reviews it allows because an unfavorable review is not in Home Advisor's or the contractor's best interest. This is especially true given that HomeAdvisor is paid a percentage of the fees received by its contractors. This bit of detail was conveyed to me by Mr. J. Morales during our negotiations. Clearly, HomeAdvisor’s actions pose a double standard for customers.

    Not only does HomeAdvisor solicits responses then tampers with unfavorable reviews, it tries to dictate to customers about the appropriateness of their reviews. In essence, HomeAdvisor interferes with customer’s freedom of speech or the right of potential customers to be informed about the bad service of HomeAdvisor’s contractors. On many levels, this is ethically and morally wrong.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Anthony, We're sorry to hear you had anything but a positive experience with this pro. We take your ability to rate and review our pros very seriously. We would be more than happy to address any questions or concerns you have about our review posting requirements. To speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. You are also welcome to give us a call at 877-699-4736. -HASupport

    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed April 9, 2020

    I really had a great experience using this service. The contractors were very professional and fixed all my problems in a timely manner. I received a call immediately from a contractor explaining to me exactly what he would do to resolve my problem. He then sent a proposal in writing explaining the job and estimating the cost after his inspection. The contractor went above and beyond to help me get the project complete. Always staying in touch letting me know exactly where we were in completing the job. I would highly recommend this service to my friends and family if they ever need to find a professional to works on their home or office.

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    CoverageTech

    Reviewed April 8, 2020

    There was a bit of a snafu in hiring a contractor but HA made every effort to accommodate me. Would use again - especially Castle Pro and Tom - he designed and built a fence for us, installed a storm door and fixed a heat vent.

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    Staff

    Reviewed April 8, 2020

    Pest Removal. Home Advisor Match me with top notch companies immediately. The companies contact me shortly after. We are Extremely satisfied. We will definitely use Home Advisor again for future project or services. And Strongly recommend Home Advisor to all. Thank You.

    Sincerely

    Juan

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    Staff

    Reviewed April 8, 2020

    I can always count on HomeAdvisor to help me find the right pro. They will stay in contact with you until you find your pro which is also very comforting when you're not sure what you want. I've been working with homeadvisor for over 3 years and I have used them about 5 or 6 times. When I need someone I can trust I contact homeadvisor.

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    Verified purchase

    Reviewed April 8, 2020

    I first came across RWS on your site and we hired them. I am thankful that I viewed your site. It's great to have a site that customers can go to and see reviews and recommendations. We are so happy with our home project.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed April 7, 2020

    I did not get the 15% discount offered in the email. I put in a request and had the first company on the line in 5 minutes. Because it was an emergency I had to go with the company and did not have the time to get other bids. It cost 7 times the price quoted on the Home Advisor website. The work got done and I have water again.

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    PricePunctuality & SpeedStaffRates

    Reviewed April 7, 2020

    Great job replacing garage door torsion springs by recommended Home Advisor company. Work was done fast and complete the first time at estimated price. Phillip the technician explained the work to be performed, explained how to lubricant working parts to extend working life of door. Very nice technician who did a great job.

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    Customer Service

    Reviewed April 7, 2020

    The process was painless! Everything was super simple. I only wish I could turn off other calls or emails once I decided to work with a certain company. I felt bad having to turn away other companies when I had already made a commitment to one company.

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    CoverageMaintenance

    Reviewed April 7, 2020

    Water had entered behind the wrapping on the outside of the sheeting. This allowed water to enter, soak the supporting structure and cause it to rot. He took off the siding, braced the porch structure and replaced the supporting timbers.

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    Customer ServiceStaff

    Reviewed April 6, 2020

    This was an extensive project. Both Pressure washing (walkways, driveway and house) and painting 2 story house. All work was done carefully by the business owners and within estimate and time frame given. This team listened and completed project with an excellent outcome. I'd recommend them and would call them for future projects.

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    Staff

    Reviewed April 6, 2020

    The job was to build a patio with pavers, which included built-in benches, steps and a beautiful fire pit. Tommy's Back Yard crew were experienced and hard workers. They also were very professional and respectful. Tom was very knowledgeable and helpful.

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    Customer ServiceTechPriceRefunds & PayoutsStaffRates

    Reviewed April 5, 2020

    We decided to remodel our kitchen and went to Home Advisor to seek out a Contractor. They recommended Mitsi Builders, Crystal Lake, IL. The Contractor came out, quoted a price and began the job. There were numerous delays, personal damage, no shows, and constant requests for a key to our personal home while we were living there. When we complained after giving him a cash deposit of $10,500 and receiving very little work in return, we asked for a refund and felt we needed to part ways. This Contractor is an immigrant that became outraged, angry and volatile. When we requested a refund, less some minor work that was done by unlicensed, unprofessional, non English laborers, he disappeared.

    When we complained to a couple of government agencies, he became extremely disgusting and suggested my 70 yr old wife flirted with him and his slovenly crew. We reported this man to Home Advisor and we were told they would have an investigation into this situation, but HA did NOTHING! We would not trust Home Advisor on any level. They never check into the backgrounds of the Contractors they send out to your personal private residence. When there is a problem, they are not cooperative, or aggressively try to obtain a refund for you.

    This particular Contractor, Mitsi Builders, continues to work and repeat the same fraudulent behavior. When we showed both the Contractor and Home Advisor the personal damage done by Mitsi Builders and the crew, we never heard from either one of them. The damage amounted to approx. $3,000 and no refund nor personal damage has be recouped. Be very careful with this particular Contractor and Home Advisor.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Maria, We're sorry to hear you had anything but a positive experience with this pro and our problem resolution process. We take these matters seriously and we absolutely do screen our pros. You can find more information about that process here: https://www.homeadvisor.com/screening/. It appears your problem resolution case had been closed out after we were no longer able to get into contact with you. We have forwarded your concerns to the proper channels who will be reaching out to further address this matter with you. If there's any other help we can offer in the meantime, please feel free to reach out to us at emailus@homeadvisor.com or call our Customer Solutions Team at 866-786-8474. -HASupport

    Verified purchase
    Staff

    Reviewed April 5, 2020

    HomeAdvisor recommended several A/C repairmen in my area. I ended up using one of their recommendations and was very satisfied with his work. Throughout my experience, HA would send me a record of all my text conversations with Hooah Heat and Air. This was helpful in keeping track of what was agreed on and when the conversation took place.

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    Customer ServicePricePunctuality & SpeedStaffTimelinessValue

    Reviewed April 4, 2020

    Pipe install. Great service. Very prompt, courteous and reasonable. My call was returned within minutes. I received a quote soon after I requested it. The work was completed the next day. I was surprised at how knowledgeable Todd was. I think we got a very good value.

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    CoverageMaintenanceStaff

    Reviewed April 4, 2020

    Dryer vent cleaned. Quite pleased with the service. The tech was a clean worker and fixed an issue on the roof vent. He cleaned under and behind the dryer. He also helped me gain access to replace the water hoses to my washer. He went beyond and above in helping me out with that.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed April 4, 2020

    I was having trouble with my recliner slipping. Checked HomeAdvisor for repairmen and a local man was given. He called me promptly, was upfront with his pricing. Came on scheduled time. Completed repair, chair works better than when it was new.

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    Customer ServicePunctuality & Speed

    Reviewed April 4, 2020

    I feel that you need to add more way to explain what you need done. When I had people calling me for my water pipe problem. They ask about my sewer line to my sewer line need to be camera. After I explain that still made a appointment if they could do the service. Everything else was good tho beside that.

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    Customer ServiceTechStaff

    Reviewed April 4, 2020

    I've had mixed experience. One contractor (a small local one) was amazing, and will be my first call whenever I need anything related in their line of work. Another one (a large regional contractor) was a huge disappointment and a waste of my money. Caveat Emptor.

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    Customer ServiceTechPunctuality & SpeedOnline & AppStaff

    Reviewed April 4, 2020

    Having a quick list of potential contractors was so helpful but the incessant emails and phone calls from HomeAdvisor was annoying. I appreciate the wealth of information available on the website and in the end, was so happy with the company I used.

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    Reviewed April 3, 2020

    Wire snapped and door slammed down to floor. After inspection coil springs also needed replacement. Owner explained every thing in detail and went over the support wires coil springs and why they need to be replaced. Garage door wires and cables were 17 years old and showed some rusting in areas. Good job.

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    PricePunctuality & SpeedOnline & AppStaff

    Reviewed April 3, 2020

    Very pleased, I've gone on the website for 9 different projects. Of those 9 I hired 6 of their pros and would recommend all of them. The services ranged from lawn, removal, plumbing, electrical, pool, handyman work. They all were very professional, cost effective, friendly and punctual.

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    Staff

    Reviewed April 3, 2020

    DECK REPAIRS. My first experience with HomeAdvisor. Excellent pre-screening process in hiring the right professional for small repair projects around the house! This process takes the guesswork out of the picture - and makes things much easier for the average homeowner.

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    Customer ServiceTechSales & MarketingPriceMaintenanceStaffTimeliness

    Reviewed April 3, 2020

    I had a leak in my roof, the put a new roof on. They were very friendly and helpful. Both contractors HomeAdvisor recommended called the same day I requested. Dun-Rite Roofing came the same day, did not pressure me but gave a quote on fixing the leak or put a new roof on.

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    PriceStaff

    Reviewed April 3, 2020

    I love HomeAdvisor! Anytime I'm faced with a home improvement project, I reach out to these guys. I love that I always get at least one quote within 5-10 minutes. EVERY. TIME. They always send highly-qualified professionals and I have always been highly satisfied with the work. Thank you again for another positive experience!

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed April 2, 2020

    They were amazing! Got here just minutes after I called when other local repair places couldn't come for several days. Terrific! Joe came and identified the problem within a short while and gave us our options. We decided to NOT repair the wash machine but would have used these guys for the repair if we hadn't decided to buy another model.

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    PriceStaffRates

    Reviewed April 2, 2020

    This is the second time I have used a local company off of HomeAdvisor's. Both companies did a very good job for me in a timely manner and at a good price. Will use Home Advisor's and both companies again.

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    Customer ServiceCoverageTechTimeliness

    Reviewed April 2, 2020

    My heat pump died when night time temps were in the 30's. I panicked. I went online and HomeAdvisor had an easy to follow form to fill out to describe my situation. Their recommended contractor called the next day and we started talking. It was a race to see if the manufacturer of the failed heat pump could fix it in a timely fashion or if the contractor could replace it with a more reliable unit. THE CONTRACTOR WON. Thank you HomeAdvisor and Fred's Home Services!

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    TechStaffEase of Use

    Reviewed April 2, 2020

    Rapid contact from multiple qualified contractors not just in this case but one other case as well. Site is intuitive and easy to utilize. Home Advisor makes hiring a contractor much simpler and reduces risk of poor quality and service. Great job!

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    Staff

    Reviewed April 1, 2020

    Property Plus LLC did a great job on mitigating our water problem. They were very thorough and competent. They did a great job explaining the process to us so that we knew what to expect. They made us feel like we were in good hands during a difficult time. We highly recommend Property Plus LLC for any job they feel qualified to do. We will definitely use their services in the future if the need arises.

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    Tech

    Reviewed April 1, 2020

    We had a great experience with your site and we are glad we used it. We will use again. The contractor who did our gutter replacement could not have been a better choice. Our neighbors were also impressed. We are very happy.

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    PriceRefunds & PayoutsStaff

    Reviewed April 1, 2020

    Home theater project for upgrade & outdoor TV & stand install. Vick audio was much more responsive, and much more flexible on the project vs. going to big box retailers and their services groups. I received a quote from a big box retailer that was about 6X what Vick was willing to do the project, because the big box retailers want you to pay for their marked up electronics and speakers. I knew what I wanted, I need a team flexible and capable of installing my design upgrade to Dolby Atmos.

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    Sales & MarketingPriceMaintenanceStaffRates

    Reviewed April 1, 2020

    We needed the wiring for a sconce to be repaired. Our technician, Sean, arrived on time. He was very professional, amiable and thorough. He identified and fixed the problem. He also took a look at some other electrical concerns we had. We got three quotes based on the range of work we wanted done. The pricing was fair and what we would expect. They also offer a program that gives you a discount on any future service. My son is studying to be an electrician, and Sean was kind enough to explain what he was doing during the repair.

    Less

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    Staff

    Reviewed April 1, 2020

    The certified technician removed the mold throughout the house using dry fog technology. This involved making sure all closets, drawers, cupboards, and vent areas were penetrated. Areas with obvious mold spots were wiped clean that included wiping wood around the windowsills that had a lot of mold spots.

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    Punctuality & SpeedStaff

    Reviewed March 31, 2020

    Great furnace replacement. Fast, helpful information; three companies suggested that would not have known about otherwise. Taylor was close and came quickly twice--for inspection and installation. A very good experience. Happy to use both HomeAdvisor and Taylor; I recommend both for home services.

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    TechStaff

    Reviewed March 31, 2020

    HomeAdvisor has always provided multiple recommended contractors on whatever project I am working on at the time. Their contractors are reliable, reasonable, and always on time. I always recommend them to friends who are wanting help with their projects.

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    Customer ServiceMaintenance

    Reviewed March 31, 2020

    The person who answered, Steve, was very concerned and contacted the company which then promised to come out tomorrow and correct the dryer situation. This was good, because when I had called the dryer repair company before about the dryer still not working, they did not respond to me, but after Steve contacted them, they called me.

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    Customer ServiceCoverageTechSales & MarketingPriceStaff

    Reviewed March 31, 2020

    I tried to hire a contractor to repair my gutters through HomeAdvisor. Their iOS app says that I hired a pro, which is not true - I requested quotes from five different contractors, all of whom have yet to contact me. I spoke to a call center rep with HomeAdvisor, who couldn't explain the issue. When I asked to speak to a supervisor, she cold-transferred me to another call center rep (i.e., not a supervisor), who simply tried to blame the IT department. In addition to this, I've received a number of unsolicited calls and emails from HomeAdvisor which have nothing to do with my current project. There is no service HomeAdvisor provides that anyone with Google couldn't do for himself. HomeAdvisor is a complete waste of time and energy.

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    PricePunctuality & Speed

    Reviewed March 31, 2020

    We have a house in the north GA mountains and had been experiencing noises coming from underneath the metal roof...flying squirrels. Contacted HomeAdvisor who linked me up with HomeFree Pest Solution Services & Brad Peeler. He was out quickly, explained what needed to be done (with multiple options), cost & time involved with the proposal. Once I agreed, he performed the services quickly and non-evasively then performed the wrap-up work with the traps he had set. So far, work seems to have been successful. Highly recommend Brad **.

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    Customer Service

    Reviewed March 31, 2020

    When we needed a pro for an emergency. They provided a list of 5 pros in the area almost instantly. The pro we chose was the 1st to call, had the best reviews from other customers and complete contact information was provided.

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    Customer ServiceCoverageStaff

    Reviewed March 31, 2020

    Fairway A/C was hired and used to repair my A/C. They were the first company to call me after contacting Home Advisor! Great job by everyone. And a cool night's sleep! Would highly recommend Home Advisor in the future!!! Fairway A/C was also the best!!!!

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    Customer ServicePrice

    Reviewed March 31, 2020

    My Sewer was backed up. We had Zero volume to city main. I snaked myself 40 feet. Mr Ed Got-er Cleared. I will call again. We talked over the benefit of sending the camera through to visualize future problems. Camera run costs apply to repairs.

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    CoveragePunctuality & SpeedStaff

    Reviewed March 31, 2020

    I had a problem with my heater shutting off and needed a service visit. Home Advisor provided an excellent professional, and the work was done well and efficiently. It turns out I needed to replace my 32 year old system. Thank you for helping me resolve this quickly.

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    Customer ServiceStaff

    Reviewed March 31, 2020

    This is the second time I've used Home Advisor. They are almost a monopoly here now. Both jobs worked out great and happy with the people that did the work. Great people. Problem I have is the bombardment of emails and texts from Home Advisor once contacted. Both times I had to request them to STOP, CEASE THIS. For that reason I use them when I've exhausted all other ideas.

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    Felipe increased rating by 2 stars.
    Customer ServiceCoveragePriceStaffRatesHonesty & Transparency
    After a positive interaction with HomeAdvisor (Powered by Angi), Felipe increased their star rating.

    Original Review: March 30, 2020

    This website just rips off hard working professionals that are trying to reach more clients. Bad leads: I have my company listed with them and about half of the leads they give me are completely unreachable. Another chunk of the leads are for tasks that my company does not perform and are not listed under my services. From the people that are really interested in the services we provide, a huge amount are just looking to get a quote for insurance or long term planning purposes. No credits for bad leads: When you request a credit for a "bad" lead (as defined by them and meeting all their requirements), you can only get 1-2 per every 3-4 weeks irrelevant of how many you actually got.

    Terrible costumer service: It takes about 45mins to 1.5 hours to get someone on the phone and once you do they are never helpful. I called several times with different problems including technical issues getting Google Voice to work with their phone system. But they always just say that they'll have someone else call or email me which never happens. I honestly suggest to any professional to avoid depending on a service like this for clients. It is not cost effective at all, you will be super frustrated all the time and you will never get a good supply of clients to keep your business afloat.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Felipe, We are sorry to hear this. We do our best to provide you with resources to help you sell your business and lead fees are based on the size and scope of the project. While leads are not guaranteed, we are always happy to address any account concerns and discuss strategies to help you see the most success with your account. If you would like to further speak to a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport

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    Staff

    Reviewed March 30, 2020

    Home Advisor is an excellent source. Had one somewhat unpleasant experience with a refrigerator repair, but Home Advisor resolved the issue. Used them again for Washer repair and that was excellent. Today used them for a garage door repair referral. Ultra Garage Door repair, the best! Excellent.

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    Profile pic of the author.
    Customer Service

    Reviewed March 30, 2020

    I own a small lawn business in Virginia Beach Va, the last 2 years HomeAdvisor has been calling me continuously. I have asked them to stop on several occasions. Today they actually had the gall to call me at my home residence, I then repeated myself once again. I felt bad but they will not respect my wishes at all! Something has to be done about them.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Linda, We apologize for any inconvenience and appreciate you bringing this to our attention. We would be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport

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    Customer ServiceStaff

    Reviewed March 30, 2020

    Bathtub/Shower Replacement. Would use Home Advisor again, but would prefer they did not call so often. There were too many emails and phone calls. Emails that didn't pertain to my project, almost like they were trying to 'sell' me something else. Thank you.

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    Customer ServiceStaff

    Reviewed March 30, 2020

    Was given 3 great potential Power Washing services once I submitted my needs to Home Advisor. All 3 got back to me within a day and one was immediately and it was a tough choice choosing one. Would definitely use Home Advisor again.

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    MaintenanceStaff

    Reviewed March 30, 2020

    Outstanding work. From start to finish, the repair was done done in professional manner. I could not be happier with the finished results. I recommend him highly, I will use him again for any handyman work around my home.

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    Customer Service

    Reviewed March 30, 2020

    Contacted four masonry companies. We on only heard back from one company. We did use that company and they did a great job. Was surprised to only hear from 1 out of 4. Expected more from HomeAdvisor, but still got the job done.

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    CoverageTechPricePunctuality & SpeedRates

    Reviewed March 29, 2020

    Used HomeAdvisor to search for local companies that would replace a 45 foot section of damaged gutter on the front of our 35 year old two story home. Narrowed the selection to the top two based on customer reviews. Scheduled on-site estimates and hired lowest price contractor (half the price of the other). Very pleased with the work and now the gutter looks great and is functional again.

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    Staff

    Reviewed March 29, 2020

    Our water heater failed on a Saturday morning. Googled for help and found Home Advisor. The water heater was replaced within two hours and it was on a Sunday. Home Advisor hooked me up with the right person at the right time. The fastest possible resolution to an urgent problem. Thank you so much.

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    Staff

    Reviewed March 29, 2020

    Used your service to locate and read reviews of local tree services. Easy to do. Will use the service again I am sure. Found a very good tree expert, and pleased with the results. I would recommend Home Advisor to anyone.

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    Staff

    Reviewed March 29, 2020

    Pest Control. I always get multiple choices immediately whenever I use HomeAdvisor, and the professionals I've hired for multiple projects have always been professional and fix what I needed. My adult daughter commented she likes whenever I get a HomeAdvisor professional because I've never had a bad experience.

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    TechStaff

    Reviewed March 28, 2020

    We live in a rural area outside of a small city, and hours away from the closest medium or large city. We usually laugh at commercials for Home Advisor or Angie's List, etc. as there are usually no contractors in our area when we put in our zip code. I was pleasantly surprised to have success this time, and will again go to Home Advisor when I have need for a contractor.

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    TechPriceRates

    Reviewed March 28, 2020

    HomeAdvisor has always put me in touch with quality contractors with very fair prices. I appreciate that the contractors really are sorted based on the job I need, and I appreciate the short list, and that the contractors contact me directly.

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    Staff

    Reviewed March 27, 2020

    This is a great website to find professional people to help with projects at home. I have had 2 companies that have helped me with projects and both have been very helpful in teaching me things that I would never have known about construction, carpets and overall care of my home.

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    StaffEase of Use

    Reviewed March 27, 2020

    Shower glass purchase and installation. Very easy to use and find reliable companies all of which I checked out on my own. I also had a few other companies bid on the job that I found from other sources but went with one of the Home Advisor companies. Would use again.

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    Punctuality & SpeedStaffFollow-Through

    Reviewed March 27, 2020

    We live in a country that required additional driving time. They did exactly what they said they would and they were very punctual and on time as promised. Completed drywall and patching in two bedrooms with a smooth finish. We had new wood floors installed before the drywall work and extreme care was taken to protect the floors. The detail was given to clean up and left the project completed with better than excellent work and extremely satisfied with Mike and his crew.

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    PricePunctuality & SpeedStaffRates

    Reviewed March 27, 2020

    Tree trimming & removal. The professionals who contacted me regarding my project were prompt, professional, and making the decision of who to work with was difficult! They were all fair and competitively priced, available to do the work quickly, and the company we did work with did an excellent job!

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    Price

    Reviewed March 26, 2020

    DO NOT use HomeAdvisor!! I spoke with Maurice which said the leads would cost around $10. It ended up being $40-$160. They said I could cancel for any reason at any time. A lot of horrible things I can't say because they didn't give me enough room to say it in here.

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    TechStaff

    Reviewed March 26, 2020

    I have been very pleased with Home Advisor and have used them several times. It is not always easy to find a contractor when you live in the country, and they have been able to provide us with leads on more than one occasion.

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    Customer ServiceTechPriceStaff

    Reviewed March 26, 2020

    While I understand many people using the services provided by HomeAdvisors have been very happy, I would like to point out the other, not so pretty side of this company – the side dedicated to the experts/contractors. I was solicited by an Online Marketing Consultant at HomeAdvisor.com to join as an expert/contractor to help fill the "Many badly needed requests for interior design/home stagers" – my expertise. What was not communicated to me in all of our many emails and phone calls in which I asked dozens of questions about hidden costs, was that there are in fact HIDDEN COSTS!

    What customers who come to the site don't realize is that if you request say, a plumber, the request goes out to many plumbers in your area. When each of the dozen or so plumbers respond hoping to get the job, HomeAdvisor charges each of them a fee ($50-$150) just for getting the lead, regardless if they land the job!!! Many of the leads that contractors are receiving are not even REAL leads. And yet, they are charged a fee if they reach out to try and land the job. Again, this is regardless if they get the job or not.

    The Online Marketing Consultant from HomeAdvisor failed to disclose this information while selling me on the benefits that HomeAdvisor can offer to expand my business. I was told that I pay HomeAdvisor a fee on the projects I land. Shame on them for taking advantage of trusting, hardworking service providers, ESPECIALLY during this time of CoronaVirus when all are in need of work more now than they ever did. So I hope you will think twice before using HomeAdvisor to help you with your home project. Better to look up your resources online or ask a friend for advice on finding the perfect vendor for your project.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Ivy, We're sorry to hear about your concerns; we would be happy to address them and any questions you have in further detail. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You can also give us a call at 877-947-3639 to speak with a rep. -HASupport

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    TechSales & Marketing

    Reviewed March 25, 2020

    Garage door and opener. You gave me 3 references. 1 I used which I was very satisfied, 1 never contacted me, and 1 was out of business. I went and got other contractors' estimates and some offered the product I wanted and some tried to sell me other products.

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    Staff

    Reviewed March 25, 2020

    Leona's Carpet Cleaning. Cleaned carpets and did a very professional and excellent job. Appearance and equipment were spotless. Would not hesitate to refer to a friend or neighbor and would definitely use again in the future if the need arises. Totally pleased with the work performed.

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    Customer ServicePunctuality & Speed

    Reviewed March 25, 2020

    I got quick response and get the job done by less than 6 hours. I had a water leakage at shower faucet and water stuck in the bathtub and sink of the bathroom. I call two plumbing pro and got an estimate of $1150 and another $559. I choose the lowest one. This is an awesome platform.

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    Staff

    Reviewed March 25, 2020

    I have had good experience with Home Advisor! The only negative thing I can say is I tried to hire a cleaning lady to come in once every two weeks. It just didn't work. They either didn't show up, didn't work or the work was too hard, I finally found a really nice lady, she is still with me.

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    PricePunctuality & SpeedStaffTimeliness

    Reviewed March 24, 2020

    Home Advisor found a company to install blown insulation in the attic of a 17 year old home. Speedy Insulation was the company suggested. I contacted the operation manager, he inspected and quoted the next day. Scheduled work within 2 weeks. Worked clean, careful and safely. We are very happy with the results and experience with David ** and his crew with Speedy Insulation!

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    TechStaff

    Reviewed March 24, 2020

    Kitchen pipes had been clogged for sometime with little usage, heard about Home Advisor for a reputable plumber, we chose R&M Plumbers Solutions, their estimates and work meet our expectations. This is a very good service for people who do not know where to find local providers for various household problems.

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    TechStaff

    Reviewed March 24, 2020

    I was very happy with installation, & would recommend Thrive Solutions to others. Very professional with attention to detail. Finished job quicker than expected. Owner came out 2nd day at my request to help me set up WiFi for sprinkler.

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    Customer Service

    Reviewed March 24, 2020

    Gutter cleaning/power washing exterior. While I was very happy with the company I ended up hiring, I was more than annoyed by the bombardment of communications (texts, calls, emails) from others competing for the work: specifically the need for my exact address so they could "come by" even after I hired someone.

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    PriceStaff

    Reviewed March 24, 2020

    Luis came on time and rebuilt our irrigation system, in under 5 hours. His work is outstanding and affordable. I highly recommend H2Grow for all of your professional residential irrigation and landscaping needs. I would definitely hire again for all of my irrigation and landscaping needs.

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    Tech

    Reviewed March 24, 2020

    Another great recommendation using HomeAdvisor. We picked Architectural Rain Gutters, LLC who did incredible work on our house in Arizona. Would Highly recommend them to anyone...We have used homeadvisor on almost all our projects, and we have not had one bad contractor...

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 23, 2020

    Water issues in basement. Called late at night. Was connected to Ken ** fairly quickly. Frank was on the line at the time and he worked with me to go through my problem. I was very impressed with the quickness and honesty. Frank was very professional, asked me questions about what was the problem and gave me some advice going forward. I would certainly call again any time I have an issue. This was the first time using Home Advisor and I would definitely be using them again in the future.

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    Contract & TermsCoverageSales & MarketingPriceMaintenance

    Reviewed March 23, 2020

    The represented "Pro" was not a pro, he did not even have tools to replace the window I needed replacing, what a joke. This project costs me 4 travel trips to/from project to meet alleged "Pro" who either was sent to a town in Texas or showed up without tools. I spent over 4 hours and 160 miles of wasted time and expense for B.S. misrepresentations of HomeAdvisor. HomeAdvisor is a scam business who does not "vet" their alleged "Pros" as they represent.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, We're sorry to hear you had this experience with a pro. If you'd like to share your experience, you can submit a rating and review for the company here: http://www.homeadvisor.com/write-a-review/. You can also send your contact info to emailus@homeadvisor.com if you'd like to speak with a rep. –HASupport

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    CoverageStaff

    Reviewed March 23, 2020

    Home Advisor has done a wonderful job in referring me twice to great companies: Brothers Landscaping hauled my old furniture and other junk away. I was very happy with the job they did. They worked hard, were strong, & cheerful and friendly. I highly recommend them. Bradley Odom Construction repaired my front porch and did other exterior/internal work for me in 2019. I used them several times and highly recommend them.

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    Customer ServiceTechPunctuality & SpeedTimeliness

    Reviewed March 23, 2020

    I entered my project to seal the cracks in my driveway on HomeAdvisor and within hours had a call from one of the recommended contractors. He promptly came to assess the work and provide an estimate. I engaged him to do the work and so far, it looks great.

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    Customer ServicePunctuality & Speed

    Reviewed March 23, 2020

    We were given a choice of 3 pros. A couple of them said they did not do the type of project we wanted. We were looking for a whitewash of our fireplace brick. Paint Solutions was quick to return our call, sent us pictures of jobs he had done. We were very impressed with his work, set up a day for him to come and do the job. I am very pleased with the result.

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    Customer Service

    Reviewed March 23, 2020

    Crown Molding installed in two bedrooms. James was very pleasant and personable to work with. He stayed in contact with us by email from the time we agreed for the job to be done. He did a great job getting the work done in just a few hours. He answered all my questions.

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    Customer ServiceStaff

    Reviewed March 22, 2020

    Highly Recommend Renew Restoration. Chris and Jack were professional, personable, knowledgeable, and dependable - the best possible combo when dealing with a business! As mentioned in another review on Home Advisor, the report was very comprehensive. So the email sent by Chris was a perfect summary to the detail within the report.

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    Tech

    Reviewed March 21, 2020

    This was my first experience with HomeAdvisor. My contractor performed a timely Estimate of Services and performed the work extremely well. They removed a large Blue Spruce. They also trimmed a Linden tree and a Flowering Magnolia Tree. We would definitely use HomeAdvisor again.

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    Customer ServiceTechStaff

    Reviewed March 21, 2020

    Home Advisor's website was excellent and the entire process to find a qualified contractor took only a few minutes. I was very impressed and will use their service again if needed. The contractor who responded within two minutes was outstanding.

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed March 21, 2020

    Had a quick response to my inquiry - almost too quick. Read the reviews and looked at business stats, reviews and nature of the work. I was a bit skeptical, but everyone who approached me seemed honest, and no games. I had a good experience.

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    Staff

    Reviewed March 21, 2020

    They were helpful and professional. I wanted my home power washed and they recommended some pros. I ended up hiring one of them and was pleased with the result. The entire transaction was easy and I would use their services again.

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    Customer ServiceTechStaff

    Reviewed March 21, 2020

    Deck repair. HomeAdvisor recommended 2 contractors in our area. I got bids from both and they were nearly the same amount. I went with Mill Creek because they seemed more knowledgeable and more willing to do the complete job. Both contractors responded to the requests for bids in a timely manner.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed March 20, 2020

    River City Heat and Air. Excellent efficient value service with excellent communication of what the problem was. I live in a remote area and they were able to fix it within hours of arrival having everything they needed on their truck. No having to travel back and forth taking days to complete. I would hire them again for sure. Nothing more to add. Thank you for this referral.

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    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed March 20, 2020

    I do not appreciate that the only way to get information about service providers is to provide so much information about myself and then have to wait until the contractors contact me. The old "Angie's List" process of providing me with a list of contractors for me to contact was much more consumer friendly.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, Thanks for reaching out. You can always browse a list of local pros here: http://www.homeadvisor.com/c.html, and call them at your leisure. We can also have a project advisor reach out to assist you if you send your contact information to emailus@homeadvisor.com. –HASupport

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed March 20, 2020

    I like how they provide options for the specified service for reputable companies. They call you to arrange appointments or you can do it online. They also follow up with you to see if you hired the pro. If you are unhappy with the options they will find more for you.

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    Customer ServicePriceStaff

    Reviewed March 19, 2020

    Cleveland Tree and Stump provided me with a remarkable quality tree trimming experience. The project involved two 60 foot trees along the property line which needed serious trimming. Every aspect of the service provided was timely, friendly yet professional. It is especially worthy to note that even as this project was challenging the team maintained a positive attitude throughout the day. Further, when they had completed the project there remained no debris anywhere in the yard for me to clean up. This Cleveland Tree and Stump provided a service way above and beyond anything expected. Again, a truly excellent experience.

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    Verified purchase
    Staff

    Reviewed March 19, 2020

    Home Advisor connected me with reputable options for the service I was seeking. I was contacted immediately by the service I chose. What a great source for home projects! I will continue to utilize their database of reliable services.

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    Verified purchase

    Reviewed March 19, 2020

    Duct cleaning should be done...for all homes.. you'll be surprised what's in the heat/air ducts, and when cleaned the house is so much cleaner, the dust build up it a lot less. A lot more healthy for all. Especially if you have pets and children, I don't..

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    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed March 19, 2020

    Coleen, Bryan and Blaine did a great job. They were professional, prompt, friendly. Even our 3 Labrador retrievers like them! We will most definitely hire them again in a few weeks to paint 2-3 more rooms. Once again, HomeAdvisor recommended a great contractor.

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    Verified purchase
    Customer ServiceTechPriceRatesTimeliness

    Reviewed March 19, 2020

    Tree Trimming and Removal. HomeAdvisor did the trick. This was my first time using HomeAdvisor who provided a great service provider at a good price. Almost instant response with a visit to bid the work within an hour. Very happy with the outcome. Will use again.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed March 19, 2020

    I was having problems with the aerobic septic system so I had a company pump the tank. Two months later same problems. Turns out the guy pumped the wrong tank. I contacted Home Advisor on a Saturday when the toilets quit flushing. They got me in contact with a company that day and it was fixed that afternoon for almost half the cost my plumber cousin says his company charges.

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    Verified purchase
    Staff

    Reviewed March 18, 2020

    Removal of contents of apt. An eviction notice was pending for sister. Family had lived in project for over 30 years. Sister was more than upset and very little had been organized. HollywoodJunk were patient and understanding. We got a lot done amongst tears. I felt supported as the mean older sister.

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    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed March 18, 2020

    While I found a contractor to do the work through Home Advisor, there were 3 others I requested a quote that did not respond. Repeated requests through the contractor contact info directly gave no results. If contractors are listed here and Home Advisor vouches for them, they should at least respond. I can't speak to the quality of the work done by the ones not responding.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Steve, We’re sorry to hear about your experience, we encourage our pros to call as quickly as possible. You are always welcome to submit another service request at http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport

    Verified purchase

    Reviewed March 18, 2020

    Phixser plumbing was a great recommendation. Art Plumbing was not. I would never use Art Plumbing for any work. They consistently dropped the ball and I constantly had to followup on them and chase them down. Phixser on the other hand was on top of my job and pushed everything through perfectly!

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    Verified purchase
    Online & AppStaffEase of Use

    Reviewed March 18, 2020

    Website is easy to use and anybody I have used was really good at what they do. Have never had a bad experience with anyone from HomeAdvisor. If HomeAdvisor does not have the people you are looking for they give you some names from Angie's List, which really helps to find someone you are looking for.

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    Verified purchase

    Reviewed March 18, 2020

    The company HomeAdvisor recommended did a great job, and I will use that company again. They cleaned my leaders and gutters and replaced some wooden shakes on the side of the home. I plan on using HomeAdvisor again to find reputable workers for my home needs.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 18, 2020

    Tree removal. Anders Tree Service did a great job! They were prompt and courteous, and would recommend them to anyone who needs this kind of service. The job was reasonably priced as well. They even helped clear a fence row! We would hire them again in if needed.

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    Verified purchase
    CoverageStaff

    Reviewed March 17, 2020

    I needed to find an Air Conditioning repairman on Saturday- and I found on Google a company COLDLIFE. The tech he'd come Sunday and try to repair it. He did come, and was very well - mannered, very alert and technical, clean and smart. He said however it couldn't be fixed, and he said he'd pick a new one on on Monday. He just left, with his assistant -- and I hope these guys will find more people who need their services!!

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    TechPriceRefunds & Payouts

    Reviewed March 17, 2020

    My husband uses HomeAdvisor for his business. At the surface, it is a great way to get leads especially if you’re a new business, but be prepared to pay pay pay for those leads. Customers put in a request of what they “think” is wrong with their electrical. If they put panel, that’s a high ticket item so HomeAdvisor charges upwards of $79 for the potential money that lead can make the contractor. On numerous occasions, it has turned out the customer does not need a panel at all but something relatively inexpensive like a GFI. We wind up taking a loss between the charge of what the unequalified diagnosis the customer made and what was actually wrong.

    The other battle is, you have to constantly stay on top of your account because it will turn back on and start charging you leads so you have to remember constantly to turn it back off because they will turn it back on. Oh and those leads? They go out to multiple contractors so you pay whether the customer goes with you or not. Sometimes customers just want info and you get charged for that none sense lead too. You are better off looking at reviews of good contractors for the area you want and contact them directly. We small business companies appreciate it!

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaffBilling

    Reviewed March 17, 2020

    If there is anything less than one star, I will give to HomeAdvisor. They scammed me into signing up with them through their "never give up" sales rep. I signed up with $300 and was sent fake leads. They started charging my account for the fake leads until I called my bank to claim my money for service I never received because they refused to cancel my account and make a refund. When I got my money back through my bank, they sent me a bill of over $100 for 3 leads that I never did business with and they knew this. When I rejected the bill home advisor sent the bill to collection.

    This is a terrible company. I think Better Business Bureau should read all these review and take action against fraudulent business behaviors as this. Please stay away from Home advisor before you fall a victim. And, if you think you are enjoying their service, good luck. I am sure the trap is ahead of you. God knows I speak the truth nothing but the truth. I don't mean to bring down any business because I am also a business owner but, I have never experienced this kind of fraudulent business transaction in my life.

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    Verified purchase
    Staff

    Reviewed March 16, 2020

    Easy and Convenient to use! I received three inquires for my Home Inspection. Each of the three companies were very polite and understanding of my needs. I will definitely use Home advisor in the future for my home project needs.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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