Granite Transformations Reviews
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About Granite Transformations
From Australia to the United States, Granite Transformations has remodeled both commercial and domestic countertops for over 15 years. Our goal is to bring a fresh and exciting new look to your countertops, cabinets, backsplashes and floors.
Granite Transformations Reviews
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Reviewed March 25, 2015
Granite Transformations was wonderful. I thought their work was good. I had them a couple of times. I got them because my friend was selling her house and she had the countertops done, and she thought they did a marvelous job. They did all my kitchen countertops and then I called them later when I remodeled the bathroom and had them do a countertop for the bathroom, the master bath. The quality of the work they did for me is great. I can't say anything but nice things about them. Their people are so nice and they come in, and they're done in a few minutes. And the quality of the product is very good. I've never seen any that I think is prettier than this one. Actually I like the one in the kitchen better than the one in the bathroom. But they're both very, very nice.
I've recommended Granite Transformations to countless people. For me, one of the great things was that they don't make a mess and they don't come in and stay for days with that awful stuff. They just come in and taking the measurements takes longer than it does installing them. When they do install, you don't even have to sweep the kitchen, much less anything else. It's just really painless.
Thank you for commenting on how quick and painless the process is! And thank you for choosing us for not only your kitchen, but also your bathroom.
Reviewed March 24, 2015
The men from start to finish were very courteous and professional. Would recommend them always. Will be using them for upgrading bar area.
Thanks so much for the great review, and for your willingness to work with us again on your bar area - we truly appreciate it.
Reviewed March 23, 2015
I had a good experience with Granite Transformations. We got what we expected and they did a good job for a fair price.
Thank you for your review, and for choosing Granite Transformations.
Reviewed March 23, 2015
It took me years to figure out the right source for replacing the countertops in my kitchen, but I am glad I found Granite Transformations! I had hoped for recycled glass, because I love the color it offers and because glass was a better fit for the "look and feel" of my house. When my husband observed that it was available, I was hopeful. When the designer came to my house, we found an option that was exciting! And when it was finished, we are all happy.
How exciting you picked recycled glass for your kitchen! It is such a beautiful product and we thank you so much for choosing Granite Transformations.
Reviewed March 21, 2015
Very happy with the remodeling job they did for my kitchen countertops. They did what they promised and it was awesome.
Thanks so much for choosing Granite Transformations for your kitchen remodeling project.
Reviewed March 20, 2015
Our experience was not a happy one, from the measuring template, to the installation, and the finish (which is still unfinished). The underneath edge is still not been back-filled. The last worker said he would tell the scheduler to send someone to finish it because he was too busy and didn't have the product to finish.
March 19th, 2014 was our first contact with your company. ** came to "sell" us the product and collect the first $2000.00. April 1, 2014, the template was done (he stated that it was the first one he ever did on his own) and another $2000.00 was collected. April 22,22014, the installation (advertised-done in one day) began. Two young men were installing, the snack bar area wasn't going in right and (the measurer) attempted to back-fill where the counter top wasn't fitting correctly. He proceeded to collect the 3rd installment of $2000.00 The owner came the next day and saw the problem and ordered the new small snack bar.
To cut this short - I'm running out of characters. There was a problem with the faucet, the counter tops between the stove was too narrow, we couldn't cook for three days. There was a gap in between the two pieces of granite and it was sanded which caused the shine to disappear. A tech sanded the top for 6+ hours but with poor results. I had an email from the main company and I told the truth. I had a phone call from Mr. ** asking why I said what I did. He was very angry! I told him that I told the truth.
I placed 3 more phone calls for someone to come and finish the job but was told they were trying new finishes but without good results. There were other problems but am running out of room.
My husband died in June 2014, and I feel like the company kind of pushed me aside, and I have no one to stand up for me. I think I deserve new beautiful granite counters like I was promised. If it requires replacing the entire mess, then so be it. I paid $6,000.00 for this service and feel as though I was not given my dream. I could never recommend this company or its product. I'm sorry that I spent the money for an inferior product. I have more to say about the services but am without room. If you are interested, please call me at **. Thank you.
Thank you for your feedback. We urge you to contact your local Granite Transformations store to resolve any outstanding issues as all Granite Transformations locations are independently owned and operated. We have completed over 1 million home renovations worldwide with tremendous and wonderful feedback from our customers and of course want you to be completely satisfied with your purchase as well!
Reviewed March 17, 2015
I was redoing my house and didn't want to have to tear out my whole kitchen. I just wanted a remodel. I had checked the prices of granite and didn't like them. And I wanted something that was done in a very short period of time. I heard about Granite Transformations from my friend at the hospital where I volunteer so I purchased a kitchen remodel from them. The sales representative was very knowledgeable and did a good sales job. The installation team was terrific. They all introduced themselves and were very fast, very good, and did just exactly what they said they would do. The quality of the remodeling job was very good and I like it very much.
We thank you for selecting Granite Transformations for your kitchen remodeling project. We know you have many options and again, we sincerely thank you for selecting us for the work.
Reviewed March 16, 2015
Our countertops turned out perfect. The company was very easy to work with from the sales person to the installers. You will be satisfied with the final product. We are!
Thanks for the great review! We are glad you found the whole process enjoyable and easy to work through.
Reviewed March 13, 2015
Granite Transformations was very responsive. They came in and did a good job. Everything looks nice and I love the cupboards. They told me they were gonna be in and out in four days, and they were so that was very nice. They coordinated a lot of getting the plumber in to remove my sink and backed out, same way with the electrician and my electrical units. I appreciated that as well and I’m happy with the results of it. Pretty positive experience.
Thank you for your kind review. We are glad we met your promised timeline and appreciate your business so much.
Reviewed March 13, 2015
I relocated to a new office and my existing furniture did not coordinate well with a built-in counter. Granite Transformations covered my conference room table and the countertop with matching granite, and made it look like I spent many times what it actually cost. I constantly get compliments from clients and visitors (and the former tenant) on how great it looks.
Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it! We are so happy to hear that you are receiving many compliments on your beautiful new conference table and countertop.
Reviewed March 13, 2015
Granite Transformations installed the granite counters and a stainless steel sink in our kitchen. Everything was great. The sales rep was really nice. There was one gentleman who helped with the installation that has a very, very good attention to detail. He did everything he could to make me happy and that went a long way with how I felt. My level of expectation was met. They were all very professional. I'm very happy with the finished product.
We are so happy to have met your expectations. Thank you for your kind words on our sales rep and installation team, and for choosing Granite Transformations.
Reviewed March 13, 2015
My counters look great. The installation went very quickly. The only complaint (and it is of minor importance) is that they left a lot of saw dust under my sink. Overall, I have recommended Granite transformation and will continue to do so.
We cannot thank you enough, first of all for choosing Granite Transformations, and secondly for continuing to recommend us!
Reviewed March 12, 2015
I go around telling people about Granite Transformations all the time. We wanted to have a change in one of our bathrooms and I wanted to put in a different kind of sink so we called them. They just did another job for us and redid our counters in the bathroom upstairs. Their people are professional and know what they're talking about. Service could not be better. They come and take care of things and clean up after themselves. You can't ask for better. They also do not make a mess. Not only that, it's a lot cheaper.
We can't think you enough for constantly recommending us to others! It means a lot to us, and we sincerely appreciate your business and for being a loyal Granite Transformations customer.
Reviewed March 12, 2015
Our kitchen transformation happened the day our work was completed by Granite Transformations! I couldn't be happier. My kitchen was done with no mess. The guys cleaned up when finished and it all happened in a day! My new sink is wonderful and I can't imagine not having this deeper, bigger sink as I do a lot of baking. The counter top is just as promised. It doesn't stain or mar and shines with soap and water clean up. I wasn't exactly sure about what I wanted for a back splash but the sales person's suggestions were better than I could imagine. Granite Transformations indeed transformed my kitchen into my happy place to work! It is beautiful and we have received wonderful comments from numerous people who have seen the new counters. Thank you for your excellent product and workmanship!
What a fabulous review! We know as a baker how important a deep sink and beautiful, maintenance free counter tops are and are so pleased you picked Granite Transformations for your kitchen makeover!
Reviewed March 12, 2015
It was a delightful experience! I’d been watching Granite Transformations on TV for a couple of years and I thought not having to tear the old tile out of the kitchen and just go over the top of it sounded like a pretty good deal. So I finally decided to call and they came out and gave me an estimate. We did our bathrooms first, and we liked that, so we went with the kitchen. We enjoyed talking to the sales representative and he was very helpful and knowledgeable. When the installation team came in and surveyed what they had to do, they put drop cloths down the hallway, on the carpets and worked like a son of a gun. I had one problem with the seam but they came out and fixed it. Everything was great and I was happy.
We cannot ask for anything more than customers doing their bathrooms and then coming back for more work in the kitchen! Thanks so much for using Granite Transformations again.
Reviewed March 11, 2015
Everyone from sales to installers were great. Our counters are all they said they would be and beautiful.
We are so happy you are enjoying your beautiful counters! Thanks for your review.
Reviewed March 11, 2015
We have homes in Tucson, AZ & Fort Wayne, IN. Kitchen was done in 4/08 & Baths in 10/09 AZ property. When we decided to do Fort Wayne we opted to use Granite Transformation for both kitchen & baths. This job was done July of 2013. Completely satisfied!!!
We are thrilled you selected Granite Transformations for both of your homes. We really do thank you for your repeat business, it means a lot to us.
Reviewed March 11, 2015
I wanted to get an estimate on my cabinet and got in touch with Granite Transformations. We purchased the countertop remodeling and it went fine. I would recommend it to a friend as it was a good experience.
Thanks so much for taking the time to leave a review here on Consumer Affairs, we truly appreciate your business!
Reviewed March 11, 2015
Overall I am delighted with the result. The guys who did the installation were fantastic and went out of their way to be helpful. I have only one observation. When the templates were made, one of my switch plates was not square. When it was re-installed it looked terrible. It was not horizontal and the guys tried to rectify it. I did it the following day. I would suggest when the templates are made they ensure the electrical fittings are horizontal..
Thank you for the suggestion on the switch plate. Also, thanks so much for your great review - it is sincerely appreciated!
Reviewed March 11, 2015
The original counter top looked dated and worn around the edges. The Granite Transformations tops 'modernized' the counters and gave our kitchen a modern look. They also complement the color of the cabinets. The surface is very durable and does not require maintenance other than cleaning.
We are so happy you picked Granite Transformations for your kitchen countertops to give your kitchen that modern look without any maintenance!
Reviewed March 11, 2015
I was very impressed with the salesperson... **... and the installers... **. They were very professional and nice. The countertops look fantastic and I have no complaints at all. I have wanted granite for a long time and am thrilled with them. Thanks!
Thanks so much for commenting on our salesperson and installers! We are thrilled you got the granite you had been wanting for a long time.
Reviewed March 11, 2015
I love my counter top. Love it, love it. I was sick of my old counter and wanted a new one. Granite Transformations did the remodel and I was very satisfied with the quality. I have had no problem with the sales representative and the guys that installed it were very professional. I am very happy.
We are delighted to know that you enjoyed your experience with the sales rep and the installation team. Thank you again for choosing Granite Transformations!
Reviewed March 10, 2015
Our kitchen counter was installed precisely as promised. The installer worked precisely, and accurate. Work was done in time, and work area was cleaned up perfectly after completion. Very happy with the product, We can only recommend it.
Thank you for you review, and for commenting specifically on your installer and the clean-up after the project was completed. We sincerely appreciate it!
Reviewed March 10, 2015
The sales lady told us it would take most of two days for the install. Upon arrival one of the installers was hunched down in the seat of the truck and appeared hung over upon getting out. The whole time he was here, his attitude was not good. The helper remained quiet and only did what he was asked to do, but the work area was left dirty, the new counter tops were not cleaned off, seams were VERY rough, some of the grout has voids between the countertop and the backsplash where water could leak behind. Total time of installation was roughly four hours, not two days as we were told. I spent roughly eight hours cleaning the mess-up after they left. In retrospect, we made a huge, costly mistake choosing this option for our kitchen makeover. Would not and have not recommended this procedure to others.
We are sorry to hear that you were anything less than 100% satisfied and will forward your comments to the appropriate team members. Thank you.
Reviewed March 10, 2015
We had some issues. One installer to install our entire kitchen and island. He was exhausted and became sloppy. They had to come back several times 5 to correct problems and then when the island top had to be replaced they didn't have the same color, we had to pick another contrasting color. Argh! I gave a 3 star just because they did work to correct to our satisfaction but all could have been prevented!
We are sorry your experience was anything less than stellar as this is not the norm. We are happy everything was done to correct any issue you may have had and that the work ended up being to your satisfaction. Thank you so much for choosing Granite Transformations.
Reviewed March 10, 2015
The quality thus far is very good. The guys who came out to do both the cabinets and counter tops were great. Very personable, but also knew what they were doing and wanted to do it right. I would recommend Granite Transformations. My only advice is to be realistic on timing. We were told 3-4 days four our cabinets, it took 5. Our counter tops and back splash were rescheduled by the company for a week later than originally planned. We were told the counter tops and back splash would be done in one day (which was needed due to other scheduled activities for the house). It took 2 days, spaced several days apart (Friday and the following Wednesday).
We also had a wrong door ordered, so need to wait 1-2 weeks for that door before our kitchen is completely done (we understand ordering issues occur). Trim was taken off a few places near the floor to do the counters. We had to cut them down to size afterwards and put them back on. For the money we pay I figured the company would do that, not leave it up to the customer. Very frustrated with the timing taking that much longer, but overall happy with the finished product thus far (still waiting on the back splash and door).
Thank you for your detailed and candid response. We will share your comments with our team members. We do really appreciate you giving us a 4 star review and are thrilled you recognize the quality of the product.
Reviewed March 10, 2015
I had an excellent experience with Granite Transformations. I like the countertops I purchased from them.
Thanks so much for your countertop purchase! We are thrilled you had an excellent experience.
Reviewed March 10, 2015
I can't say enough about the gentleman that came to help with the selection. He gave me great ideas in my selection of granite. The guy who came to measure the counter tops was courteous and didn't leave a mess. Measuring is more of a process than one would imagine. The install was as promised. I've had this material with moderately heavy use and it still looks beautiful. Stainless sink is a nicely done under mount. It will leak a bit underneath if you spray the nozzle directly at the edges though.
Thanks so much for your review and for being a valued customer. We are so happy you enjoyed your visit with your design consultant and the selection process.
Reviewed March 10, 2015
I wanted my kitchen redone and needed a kitchen top, so I got in touch with Granite Transformations, and they did an excellent job. The sales representatives were able to answer all my questions and the installers did a very professional job. They were able to put everything together.
Thank you for selecting Granite Transformations for your kitchen. We really appreciate your comments on your sales rep and installation team!
Reviewed March 9, 2015
After 34 years, I decided I needed to add some zip to my kitchen counters. I took the recommendation of a friend and called Granite Transformations. I LOVE the look we achieved and recommend Granite Transformation to all my friends.
How exciting to spruce up your kitchen after 34 years! We are so happy you friend referred you to us, and that you are loving your new counters. Thank you!
Reviewed March 9, 2015
Professional, fast, courteous and quality services were completed to satisfaction. A new, easy care look for all my counter tops were installed in one day. Very pleased with the results.
Thank you for commenting on our fast and quality services. We sincerely appreciate your business!
Reviewed March 9, 2015
We called Granite Transformations and just wanted to see how the company and the granite worked. The sales rep was very pleasant and I enjoyed talking to her. The installation guys were prompt and did exactly what they said they were going to do. Overall experience was great, just a little pricey. We spent $2,000 that’s why we changed our mind about the vanity.
Thank you for taking the time to leave a review. We are so happy your overall experience was great, and rest assured your investment will provide you with a lifetime of beauty and durability!
Reviewed March 9, 2015
I used to have such a negative attitude towards my "Brady Bunch" kitchen, until I discovered Granite Transformations. I just love the way everything looks now and I get so many compliments! The entire process - from the initial quote - to the finishing touches - went very smoothly; absolutely no complaints! The installers were friendly, professional and conscientious of the work they were doing. I have recommended this business to several friends and will use them again in my next home, if needed.
We can't thank you enough for recommending us to several of your friends - that is just wonderful! We would be honored to do work again in your next home, should the need arise. Thank you again for your business and loyalty.
Reviewed March 9, 2015
Very thorough and quick. Excellent quality and appearance. We are very satisfied.
Thank you for taking the time to leave a review here on Consumer Affairs, we appreciate it!
Reviewed March 9, 2015
In hindsight, where things are always clearer, I should have shopped around for other products before making such an expensive purchase. Not because of the price, but because of the fact that I had to provide a plumber and electrician and get that all coordinated.
Also, the fact that the sink did not come with the basket/neck for the garbage disposal side without an additional cost (which I didn't know in advance of the work). It just seems strange that in this century where (I'm sure) 99% of all kitchens have garbage disposals. That should be a standard feature offered by your company if the client purchases the sink from you (or the company you partner with).
As far as recommending this to a friend, I would do it with guarded reserve. Otherwise, the finished product looks good and gave my old kitchen a more modern look.
Thank you for your comment, we do appreciate it. Garbage disposals are illegal in some neighborhoods, buildings and/or communities, so they are not standard. That being said, we really do appreciate your business and are so happy that you are enjoying the product and feel like your kitchen looks refreshed and modern!
Reviewed March 9, 2015
We are very happy with our counters. Very professional staff and install. We did not receive the right size backsplash but decided to just go with what came to get the job done. Would certainly recommend to anyone.
We are so happy that you are enjoying your beautiful new countertops, and truly appreciate the fact that you would recommend us to anyone! Thank you again.
Reviewed March 9, 2015
I had Granite Transformations work on remodeling our kitchen because I wanted a new cabinet top and I knew what I wanted. I'm very happy with the results so far. I had no problem with the sales person and their installation team were wonderful. It was expensive and that would be my only complaint but I would recommend them to someone else.
Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it! We really do appreciate your business and rest assured your investment in your kitchen will pay off for many years to come.
Reviewed March 9, 2015
Very pleased with the workmanship of the product. It was installed in a timely basis. The installer was very professional and kept the house clean. The customer service people were very helpful when we called the company several times with questions.
Thank you for the wonderful review, and for specifically commenting on the product itself, the installation and customer service teams. It means a lot to us! Thank you for being a valued customer.
Reviewed March 9, 2015
We were redoing our kitchen so we contacted Granite Transformations. All they did was the counters, but that was really good and I like it. Their sales representative was very helpful. Their installation team were very nice, both of them...They did a very good job and it was quick. Their boss came here also to do the pattern and he was very nice and professional. They had a good team and we had a nice experience with them.
Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it! We are so happy to know that you enjoyed working with the entire team.
Reviewed March 8, 2015
I have installed Granite Transformations in 2 homes. One in Arizona and 1 in Michigan. The product is fabulous. Love the look, the price and the clean install.
Thank you so much for being a repeat customer and using our revolutionary solution in both your Arizona and Michigan homes! We can't thank you enough.
Reviewed March 8, 2015
One of the countertops got broken. When I called Granite Transformations about the crack, the sales representatives came by and took a picture of everything. They couldn't fix it because there were parts that need to be ordered. It's been over a month, however, and I haven't heard from then since. I'm going to call them tomorrow to see what's going on. Nevertheless, everybody who has come by and seen the countertops like it. I'd still recommend it to a friend.
Thanks for leaving such a lovely review, even though you were waiting for an issue to be resolved. We hope everything has now been resolved to your satisfaction. Thank you again for choosing Granite Transformations!
Reviewed March 8, 2015
We now keep our counter tops covered so no one can the ugly seams. The seams don't match - one side higher than the other. Don't understand why three guys could not carry it in in one piece.
Thank you for taking the time to share your thoughts. We will forward your comments to the appropriate team members.
Reviewed March 8, 2015
I am very pleased with the product. The installers were fantastic. The only reason I did not rate a 5 was mainly because of what didn't happen. After making that kind of investment I expected a follow up call from the salesman himself. Were we pleased? Anything else I can do for you? Poor customer service in my opinion.
We do sincerely appreciate you giving us a four star review, and understand your reasoning for not making it five. We are sharing your comment with the local store and want to let you know that we are so happy you picked Granite Transformations for your remodel!
Reviewed March 8, 2015
Absolutely love my counter top. I have had them for almost 2 years now and they look as they did the first day they were done. Very professional company. When they were in my home working, when they left, it was as if no one was here working. Everything was clean. I have recommended this product to many friends.
It is always our goal to leave your house just as we found out as far as cleanliness, so we are so happy to hear this was your experience! Thank you so much for your review, and for your business.
Reviewed March 8, 2015
I called various companies for our kitchen counter top remodeling and chose Granite Transformation to do the kitchen countertops. A lady came out and explained to us what the product was like and how it worked. The guy that installed did a good job. He took the time and did it right.
Thanks so much for choosing Granite Transformations for your kitchen countertop project and for your excellent review, we really appreciate it!
Reviewed March 8, 2015
I had my kitchen remodeled by Granite Transformations and they did an excellent job. I would recommend them!
Thanks so much for saying you would recommend us..that is the best compliment we can receive from a satisfied customer!
Reviewed March 7, 2015
We saw an ad in a local paper and called after seeing the company at a home show in GR. We called and a rep was sent out. We had previously checked out prices and other types of counter tops, so we knew we wanted a granite type. The rep answered our questions, left us samples, and we decided to have their company do the work. We are in the process of getting the counter measured, and have paid a third down.
Thank you for choosing Granite Transformations! We are so happy you picked us and would love to hear from you again after all of the work is complete.
Reviewed March 7, 2015
A carpenter said that Granite Transformations had good granite countertops so we contacted them. We purchased the kitchen countertops and a built-in table, and the quality of these items is excellent. But the one thing I don't like about it is that it seems like it's always cold. You can just feel it...when you set your plates down on it, even when our house is warm, our food gets cold quicker through our plate than it did on the Formica table and countertop we had before. Other than that, it's a fine product and we're very happy with it. The installation team was great in the way they did their work. They came ahead of time and made that cardboard, cut it all out and pasted it together, and when they came back, it fit perfectly.
Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it! You commented on the high quality of the product and we can assure you that you will enjoy a lifetime of beauty and durability!
Reviewed March 7, 2015
I am very pleased with my new countertops. They are beautiful. ** arrived right on time when they said they would and installed them and cleaned up and now my kitchen is gorgeous. Thanks to ** and his helper.
We are so excited we were able to do our part in making your kitchen gorgeous. Thank you!
Reviewed March 7, 2015
Caulking - poorly done in places.
Thank you for your overall positive rating! Please address any outstanding issues related to the caulking with your local store as we want to ensure you are 100% satisfied.
Reviewed March 7, 2015
We had Granite Transformations install new counter tops for us a couple of years ago. We couldn't be happier with them. We searched and researched new counter tops for many months before deciding on this product. The cost and ease and quality of product all played a part in our decision. They were able to install over top of what we already had which was huge! We had counter tops that we had made ourselves with small square tiles and it would have taken quite a feat to remove them without ruining our cabinets. We are very happy with their product and we have had no issues. I would recommend them to anyone.
We are so happy that both the cost and ease of installation met what you were looking for! We know you will continue to enjoy a lifetime of beauty and durability from your countertops. Thank you so much for the wonderful recommendation.
Reviewed March 7, 2015
I had my kitchen remodeled by Granite Transformations since we needed new countertops. I don't think I've ever had anybody come in and do anything to my house exactly what they said they were going to do. They were here when they said they're going to be here and everything just went perfect. I was 100% satisfied with them and would highly recommend them to anybody.
Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it!
Reviewed March 7, 2015
I went with Granite Transformations because I needed new kitchen countertops. The rep that we talked to was a little overbearing when she came out but she's a salesperson so it was fine. The remodel was okay but I haven't had the chance to call them yet because there'll be a few things I was kind of disappointed with that I'll have them come out and work on. It seemed like they didn't even wipe down the counters when they were finished. It was still gritty all over the counters. And then on my backsplash, I have two different colors and there are some spots where you can see the glue that they used that had bled through onto the tile they actually used. It was all mediocre but alright.
We are sorry to hear that your experience was anything but spectacular and ask that you please contact your local Granite Transformations to resolve any issues that may still be outstanding. Thank you again for your business.
Reviewed March 7, 2015
We had our black granite counter about a year now and they are gorgeous. They were every bit and more than we expected. The wear is good and they wipe up and shine even with our hard water. My next venture is to look at a back splash. We have had so many compliments from friends and family. Love it.
Thank you for sharing your review. We love to hear that friends and family are giving you regular compliments on your countertops! Please feel free to contact us for your backsplash needs - we have many gorgeous options available.
Reviewed March 7, 2015
Very good company to work with and everything was completed on time. True quality work. The counter tops and sink look fantastic. Momma was Happy. We all know that when Momma is Happy, everyone is Happy. Thank you guys.
How great - we are happy that Momma is happy too! Thank you from everyone at Granite Transformations.
Reviewed March 6, 2015
Generally speaking, we’re happy with Granite Transformations. For us they're a five-star company.
Thanks so much for selecting Granite Transformations and for your 5 star review, it means a lot to us.
Reviewed March 6, 2015
All of the work that was done was excellent. The salesman was very helpful in us make decisions. The install employees were courteous and very efficient. Everything was done on schedule. The price was less than we expected after having researched other options, we felt we received more for our money than any other option we had considered.
We are so happy to hear that you feel you got the best value for your investment and enjoyed both the sales and installation process. Thank you so much for your review.
Reviewed March 6, 2015
New countertops and backsplash in kitchen and bath: It has made such a difference in the appearance of my kitchen and bath to have had this done. The updated look is exactly what we were looking for and it was done in just one day. The installer was great to work with. Very happy with everything!
All of us at Granite Transformations and thrilled to know you are so happy with the results. Thank you for choosing us for both your kitchen and bathroom!
Reviewed March 6, 2015
I love my Kitchen counters that Granite Transformations did. When they came out to install the counters they were great! They installed my new sink for me and did a great job. I just wish that I had my bathroom counters done. I have had no problems with my counters and everyone that sees them think they look great. I would recommend them to anyone checking out and pricing granite counters.
Thank you for your review! We are thrilled you are enjoying your kitchen countertops and would love the opportunity to work with you again on your bathroom.
Reviewed March 6, 2015
There isn't much I like about them. I don't like the color use, can’t see anything on them. We had a backsplash put on and on the edges it doesn't look finished. I've contacted them and they tell me "when we're in the area," still haven't showed up after 2 yrs, really? And almost 8000$ later still nothing so I would not recommend at all!
Thank you for sharing your thoughts. We will forward your comments to the appropriate team members.
Reviewed March 6, 2015
I like my counters but the first installation (which was the biggest one) left me with a hole in my kitchen floor, dried goop (whatever you call the stuff they use to seal the counters onto the surface) on my dishwasher and front door of my oven, footprints on the floor in the bathroom. We had an issue with the dishwasher door and some guy came out and hastily tried to fix it but to this day no one else has done anything. He even sent me a nasty email. The 2nd install person was great and tried to remove the hardened goop but could not. So even after someone reads this review, I still will have to live with it. I do however like the product. That is why I purchased a 2nd counter.
Thank you for taking the time to leave your review. We always strive for 100% customer satisfaction. We encourage you to contact the store to directly address any issues that are still outstanding. We do sincerely appreciate the fact that you are a repeat Granite Transformations customer!
Reviewed March 6, 2015
Our outdated kitchen & Bath needed a full upgrade from the 90's to 2015. After calling, ** from GT came to our home with a full set of samples to help layout our ideas, in fact he was here on two different days. After deciding, ** arrived to start the process & did a outstanding over the top job. We are very pleased. The only downside was that the project took a lot longer than the estimate - which we expected considering the amount of work. Price was as quoted.
We apologize that the project took longer than expected, but we are so happy that everything turned out just the way you wanted. We sincerely thank you for your review, and for your business!
Reviewed March 6, 2015
Although I was happy with the sale and install we have noticed some small blemishes after the fact and getting follow up to have them repaired and fixed has been very slow.
Thank you for your review. We are so happy you enjoyed the sales and installation process, but of course we want you to be 100% satisfied. Please feel free to stop by the store to address your concerns directly, thank you!
Reviewed March 6, 2015
Granite Transformations did an excellent job installing our counter tops. They were on time for the appointments, installed the counter tops efficiently and accurately. They cleaned up after the job was completed. This is the second installation done by Granite Transformations and would recommend their services to all. The counter tops are beautiful, easy to maintain and cost effective.
Thank you for choosing Granite Transformations not once, but twice! Your loyalty is sincerely appreciated - we cannot thank you enough.
Reviewed March 6, 2015
The product is fabulous! One day to make pattern and one day to install. No muss, no fuss! Nice people to work with. All my friends think it is granite. Good Job!
Thanks so much for the review! We are so happy you are enjoying your transformation - which is real granite, only engineered to be better!
Reviewed March 6, 2015
Counters and sink "transformed" our kitchen to beautiful.
Thank you for taking the time to leave a review. We are thrilled you are enjoying your beautiful kitchen.
Reviewed March 6, 2015
We LOVE our Granite Transformations kitchen counters! Every aspect of our experience was wonderful: choosing from samples, installation, and enjoying a beautiful, easily maintained product. I've recommended GT to everyone I know.
We couldn't be more happy to know that you have recommended Granite Transformations to so many people - thank you so much!
Reviewed March 6, 2015
We appreciated the efficiency of the team of installers. It went well and was on time. Also, the ability to see what different colors and patterns actually looked like was helpful when the representative came to measure. There was a computer program that allowed me to see what each one would look like in my kitchen. It definitely helped me decide which one to choose.
Thanks for commenting on our app that shows you exactly what your kitchen will look like - we are so glad to know it helped you make your decision! Thank you for commenting on our installers as well, we appreciate it.
Reviewed March 6, 2015
The initial consultation was relaxed, informative and enjoyable. There were lots of choices. ** guided us through all the available backsplashes, and we chose the Perla Di Modera design. I love it. I especially like the copper look to some of the squares, and have picked up the copper in furnishings in the kitchen. The installation was as planned, and even some changes were accommodated by the technician. I'm very pleased and proud of the results.
We are so glad to know that you are happy with the results. How great is it to match copper furnishings in your kitchen to your beautiful countertops! Thank you again for your business.
Reviewed March 6, 2015
Granite Transformations did an excellent job with our new countertop. They did everything they promised and showed up on the day they promised. Installation was not messy and you can't even see the seams. We get a lot of positive comments about our new countertop. We highly recommend them to anyone considering new countertops.
Thanks so much for your review! We appreciate your comments about the ease of installation and thank you for being a Granite Transformations customer.
Reviewed March 6, 2015
My kitchen needed updating so I sought the expertise of Granite Transformations. Their salesman was very helpful and he explained everything well. They have professional installers who told us what they were going to do then did it. I was happy with their explanation and I was happy with the pricing. Everything was fine and the outcome was what I had expected.
Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it!
Reviewed March 6, 2015
We are very pleased with our granite counters. We had a rough spot, and Granite Transformations came right out to fix it.
Thanks so much for your review. We are so happy that everything was completed to your satisfaction!
Reviewed March 6, 2015
My wife said they kept cancelling our appointments and renewing them, and it was a little bit hard to handle. And the only thing I don't like about this countertop is it sheds all the time and little stones come off, little grits.
We are not sure what you mean by the countertop shedding all the time as this is not something we hear from our customers. If needed please make sure to contact your local Granite Transformations. Thank you for taking the time for leaving your comments and for the 4 star review!
Reviewed March 6, 2015
I am very pleased with the Countertops. The staff was very good to work with. They were prompt and did what they were contracted to do.
Thanks for the great review! We are so happy that you are pleased with your countertops and enjoyed working with our staff.
Reviewed March 6, 2015
Granite Transformations was extremely professional and helpful from the picking out of material to the installation.
Thank you for taking the time to leave a review, and for being a Granite Transformations customer! We are glad you enjoyed your experience.
Reviewed March 5, 2015
We had a very good kitchen remodeling done by Granite Transformations. They were straightforward with the amount it was going to be and the installers were right on time and were very nice. Everything was done quickly and they were very clean -- they left the house better than when they came.
Thanks so much for choosing Granite Transformations for your kitchen remodeling project, and for commenting on how nicely they cleaned up!
Reviewed March 5, 2015
The installer was VERY skilled and did a wonderful job... I think my counters are around three, maybe four years old, and when I put a bit of granite polish on, they look brand new.
Thanks for your review! We know you will continue to enjoy a lifetime of beauty from your countertops. Thank you again for being a Granite Transformations customer.
Reviewed March 5, 2015
Beautiful counter tops installed over my old ones. Fantastic!!!
We are thrilled you love your beautiful countertops. Thanks for the review!
Reviewed March 5, 2015
We had Granite Transformations replace our kitchen countertops and backsplash. They came to the house with samples so we could select the appropriate color. What was the best about this installation is that the whole thing was done in four hours! In an afternoon, my kitchen looked completely different! It's so easy to maintain, and I love it! Highly recommend!
We were so happy to be able to transform your kitchen in only four hours! Thank you for your review - we are so happy you are enjoying how easy everything is to maintain as well.
Reviewed March 5, 2015
Loved the counter top. I have already put it in 2 houses. They are very professional. They show up on time. They don't stay too long and try to sell you on their product if you are not interested. The sales people are friendly and knowledgeable .
We are thrilled you enjoy our no pressure sales approach, and even more thrilled that you have selected us for 2 houses already. From all of us at Granite Transformations, thank you!
Reviewed March 5, 2015
Working with Granite Transformations was fast and efficient, so much better than having your kitchen torn apart for days or weeks. We love our new counters, it changed and updated the appearance of our whole Kitchen!
Time truly is on your side when you choose Granite Transformations and we are so happy that we were able to remodel your kitchen with minimal disruption to your daily life. Thank you again for your business.
Reviewed March 5, 2015
Satisfied with the product and the workmanship of the installers. It took a week for the installation. Some days no one showed up. Calls to the office were not helpful. We responded to an evaluation online expressing our dissatisfaction. Got a letter that someone would contact us. Heard from no one. It has been almost a year.
Thank you for taking the time to leave your thoughts here. We always want customer to be 100% satisfied and will forward your review to the appropriate team members.
Reviewed March 5, 2015
Granite Transformations made our kitchen beautiful at half of our expected cost to refinish our counters. We did have a hiccup in the beginning because of some scheduling issues but everything ended up working out and we could not be happier with the outcome.
We are so glad that we were able to make your kitchen beautiful at half the cost you expected! Thank you so much for the lovely review.
Reviewed March 5, 2015
My daughter had done some business with Granite Transformations before so I decided that I wanted my kitchen redone with them too. I had the refacing and the granite top. Their people were fine but we ran into a lot of trouble and it ran much longer than I expected. They had it measured and had to wait for reordering on the cupboards. When the cupboards came, one of the fronts was marred. We had to wait more for that one to come. I was satisfied with the work except that I was disappointed how long it took. I was in a mess here for a long time but after that everything was okay.
We are sorry to hear that the project took much longer than expected and can assure you this is certainly not the norm for our remodeling projects. We are happy that you are pleased with the product though, and we will be sure to share your comments with the team.
Reviewed March 5, 2015
We had bought a new house and Granite Transformation did our kitchen counters. We liked the way they looked so we contacted them again for a new vanity in the bathroom. Their reps talked to us just fine. For the installation, the first one delivered the sinks and installed in the wrong place but the second team redid it. It's pretty good but the sinks don't completely drain. There's a lot of it that has to evaporate in there. But other than that, they're very good looking. They made the second countertop for only $150. I appreciated that. That was real nice.
We are sorry to hear that you had an issue, but are delighted to hear it was resolved to your satisfaction. We really thank you for your excellent review!
Reviewed March 4, 2015
We love our countertops from Granite Transformations. We are now interested in getting an estimate on a shower. The people there were all great!
We are so happy to know you love your countertops! We'd love to hear if you decided to go ahead and do your shower as well. Thank you again for your business and for choosing Granite Transformations.
Reviewed March 4, 2015
We are thrilled with our new countertop. It is a custom size and the guys installed it in one day. It looks beautiful and in order to see if it is dirty, I need to run my hand over it to find the spots. I love that I no longer need to worry about burns or cuts in the counter and it always looks beautiful.
We are so happy you are thrilled with your new countertop. Done in a day and beautiful for life - that's our motto and we are thrilled that you picked Granite Transformations for your remodeling project!
Reviewed March 4, 2015
We had our kitchen counters done by your company. I was very impressed by the workmanship of the counters and the installation. There is one corner through an appliance garage and even that area looks wonderful. I felt the plumbing part was not up to the quality of the rest of the job. I had to have them return because the water pressure in the new faucet was too low and the sink baskets are cheap.
We are sorry that you have had some issues with the plumbing. We do appreciate your comments and for giving us an overall great review here on Consumer Affairs. Thank you!
Reviewed March 4, 2015
Was very pleased with the entire process. We had our countertops, backsplash and faucet all replaced. We were dissatisfied with one section of the backsplash when the kitchen was put back together and they were great about coming back and making it right for us.
Thank you for taking the time to leave a review. We are happy to have been able to resolve your issue and are so glad you love your countertops and backsplash!
Reviewed March 4, 2015
So far everyone I have dealt with has been fantastic! Great company to work with.
Thank you so much for your business, and for leaving a review.
Reviewed March 4, 2015
Very nice and durable countertop. Would rather have chosen one with a little more color in it. Other than color it is just fine and would do so again. This one will last my remaining lifetime. Great working surface and long lasting.
We know you will continue to enjoy your new countertop for a lifetime and sincerely appreciate your business.
Reviewed March 4, 2015
A dull finish, has chipped two times. However they were excellent at repairing it. They're great to work with but I'm not happy with product. Spend more and go with real granite unless you're flipping a home...
We are sorry to hear that you are not happy with the product as 100% total customer satisfaction is always our goal. We are glad to hear that everyone has been great to work with and we encourage you to reach out if you need any assistance. Thank you.
Reviewed March 4, 2015
I had a great experience with my granite transformation countertops. The staff were very helpful and professional. Prompt service! My kitchen is amazing!
It was our pleasure to work with you and help make your kitchen amazing! Thank you so much for the excellent review.
Reviewed March 4, 2015
Granite Transformations did a fabulous job! At first we had a little trouble communicating with the office about changing an appointment and they were very apologetic about it - turns out that person I was talking to was new. The people that were actually experienced and knew their job did a great installation work; they were super nice and polite guys. I liked their work very much and would recommend this company to others.
Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it!
Reviewed March 4, 2015
We had a great experience! The sales person was very informative and the work was done on time. The installer was top notch. He was very meticulous. I would highly recommend Granite Transformations.
We are so happy you enjoyed the sales and installation process, and sincerely appreciate you recommending Granite Transformations!
Reviewed March 4, 2015
Bad product and the worst installation team ever. Sloppy workmanship and no care on preventing a mess throughout the house. Just terrible.
We always strive for 100% customer satisfaction at Granite Transformations and will forward your review to the appropriate team members. Thank you.
Reviewed March 4, 2015
You came in and measured and within days came back and installed a small island cabinet top and then the rest of my sort of reversed U shaped counter with a sunken in double sink. That was 10-28-2011 and they are still beautiful. I'm adding some more cabinets and plan to have them do the tops of them as well.
We are happy to hear your countertops are still beautiful 3.5 years later and know they will continue to be beautiful for years to come! Thank you for considering us for future work as well - very much appreciated.
Reviewed March 4, 2015
Excellent except installation issue that was corrected to our satisfaction.
Thank you for the review. We are happy the issue you had with the installation was resolved to your satisfaction!
Reviewed March 4, 2015
I did an extensive overview on either getting regular granite or quartz, all the different options and Granite Transformations were one of the options. I purchased their kitchen countertops and a sink. I feel good about the quality but the first sales representative gave me a really high price. They told me it would be in the same ballpark but it was even higher than regular granite or quartz. So they offered another sales rep and I went with that price and it was much better.
Also, I thought the installation team will have two men, but they sent just one guy. He was really nice but he had trouble getting in and out of the condo because it's such a big piece of countertop, and I think it was really a two man job. I had everything pulled out the way the instructions say so they don't have to do that for you but they do have to measure the countertop. So they set it down and then they picked it up and they go out and then they drill the sink out, so that's a big job. That's why I was surprised they only sent one guy. He also ran into some things and chipped some paint off and ran into the drawer and made a big scratch but I don't care because I'm getting a new paint job anyway.
And then he did have to move the oven and he pulled the oven door off and for 20-30 minutes, he tried to get that door back on and I finally told him it's a brand new range just for the new countertop and I'll just call Lowe's and they would send somebody out to do it. So he left it undone and the next guy that came to work on the sink had it done in a few minutes but there were tons of scratches that he made, it shouldn't have happened for paying top dollar. I love my countertop. It's beautiful but I regret paying as much as I did, because I paid top dollar and I probably could have gotten regular granite for that.
Thank you for taking the time to leave such a detailed review. We take all feedback seriously and will review with the appropriate team members. Please rest assured that you do have "real" granite or quartz installed in your home...it is simply engineered to be better with our Forever Seal technology, so that you will never need to maintain or seal it like traditional granite or quartz.
Reviewed March 3, 2015
I was really impressed with the guys from Granite Transformations that installed the countertops. They were very nice, young gentlemen and they left the work area really clean. In fact, they cleaned areas that I didn't expect them to clean like under the stove. They vacuumed it really good. They went under the sink and vacuumed that a lot. Everything is fine.
Thanks so much for selecting Granite Transformations for your countertops, and for your comments on what a great job they did cleaning up!
Reviewed March 3, 2015
Just a note to let you know how happy I am with the experience I had with Granite Transformations. From the day we went to look at samples, to the day of my estimate, to the installation process - everyone involved was completely professional and informative. I am extremely happy with my new counter and will not hesitate to recommend Granite Transformations. Thank you!
There is not a better way for a customer to say thanks than to offer a recommendation, so for that we are very thankful! We are so happy that you found the entire process enjoyable.
Reviewed March 3, 2015
They did very good job with the countertop remodeling for our kitchen and bathroom. Everybody has been good, very nice and polite. I think it's been a good experience and I would recommend them.
We are delighted to hear that you are happy with your kitchen and bathroom remodel! Thank you again for selecting Granite Transformations.
Reviewed March 3, 2015
We got Granite Transformations for a remodeling because we had plants that were going with cords in it all through. The other company we were considering couldn't get a big enough slab and wanted to do three scenes; Granite just had to do one. They did beautiful work. I'm also well-pleased with their people - the sales rep was nice and knowledgeable, plus the guy who installed was very conscientious of what he was doing. This company is trustworthy and efficient!
Thanks so much for selecting Granite Transformations for your remodeling project, we really appreciate your business. Thanks for taking the time to leave a review.
Reviewed March 3, 2015
I think Granite Transformation is very good overall, and I would recommend them.
Thank you for your review! We appreciate it.
Reviewed March 2, 2015
We wanted to do a kitchen makeover and was looking for something local in Ventura. So we got in touch with Granite Transformations. Their sales rep was extremely helpful and helped us with some design ideas. The installation team was great as well. It was kind of a tricky thing they had to cut but they did a good job. Everyone from Granite Transformations was professional and courteous. Everything came out great. We love the countertops.
Thank you for your kind words about our sales rep and installation team, and for choosing Granite Transformations for your kitchen makeover!
Reviewed March 2, 2015
I was very happy with everything. I love my counter tops. Service was great, clean up, friendly. I would highly recommend Granite Transformations...
Thanks so much for taking the time to leave a review. We are happy you love your countertops!
Reviewed March 2, 2015
I needed new countertops since mine was over 20 years old. Granite Transformations remodeled my Kitchen and I am very pleased with the countertops they placed. Their salesperson was very nice and helpful and the installers were here when they said they would be, did the job well and cleaned up their work area well.
We are so happy you selected Granite Transformations to replace your 20 year old countertops! Rest assured you will now enjoy a lifetime of beauty from your new kitchen countertops.
Reviewed March 2, 2015
I am extremely please with the material and installation of Granite Transformation for my kitchen. The template was precisely made in a couple of hours and the installation a couple of weeks later was a very pleasant experience with great looking countertops done with precision and professionalism. Even the sales process was very pleasant and professional. I am very happy with all aspects of Granite Transformations.
What a lovely comment. Thank you for mentioning everything from the sales to installation process, as well as the beautiful materials you picked. Thank you again from all of us at Granite Transformations.
Reviewed March 2, 2015
Granite Transformations did our bathroom four years ago. I liked it enough to have my kitchen countertop done with them. Their sales rep was very helpful and the installation team did a good job. They went out of their way to do the best job possible. They had an issue with getting the product and they compensated me well. I was very happy.
From all of us here at Granite Transformations, thank you so much for calling us back to do additional work in your home after your initial bathroom project!
Reviewed March 1, 2015
Granite Transformation looks like a good product so when we needed to replace our kitchen countertops we went directly to them. The sales rep was terrific and very knowledgeable about the product. The installation team did an excellent work with the remodel. All of them were very pleasant and very professional, top rating experience and so I recommended the product to others.
Thank you for your comments on our product, sales rep and installation team! We can't thank you enough for choosing Granite Transformations.
Reviewed March 1, 2015
Granite Transformations squeezed us in right before Thanksgiving so we're happy with them. We were looking to reface our cabinets and that triggered us to get in touch with them. We also had them do our countertop and backsplash. All the people we have talked to - from the girl in the showroom and the people who went for the measurements - were helpful and knowledgeable. The installation team that did the remodeling were very professional and they also cleaned up after themselves. They got the job done in the time they said they would and it was pretty much hassle-free.
Thank you for using Granite Transformations for your cabinet refacing, countertop and backsplash! We really appreciate your business.
Reviewed March 1, 2015
I needed a counter for my kitchen and when I saw Granite Transformation's ad, I went with them. Unfortunately, their work was very poor. Right now I have glued pieces by myself with Gorilla Glue. I've had them out here on three different occasions. I have a scratch on one of my countertops that basically was beginning to be bucked out. The service tech never came back out. Then he came in two different occasions. He couldn't fix the problem and left and never came back. I have caulking that was coming out against the wall that is peeling away and the caulking they used for the countertop turns bright white every time it gets wet until it dries back out again. During the first time a piece of the front had come off by my kitchen sink, they came back out and fixed that and halfway down they stopped. I got to a point where I quit calling them that's why I fixed it the second time myself. Granite Transformation lacks workmanship.
We are sorry to hear about your experience and can assure you that this is most certainly not the norm when working with us. We do not advise trying to make changes yourself with your own glue as this can invalidate your warranty. Please contact your local Granite Transformations for any product concerns that may arise in order to ensure all work is done exactly to specifications. Thank you.
Reviewed Feb. 28, 2015
We had all of the countertops in our home covered with your product...Love it very much...Clean up of the glue strings was tedious the first year, but the product is great.
Thank you so much for choosing Granite Transformations for all your countertop needs in your home, and for the review!
Reviewed Feb. 28, 2015
We decided to change our kitchen countertop. The person who came here and did the installation was very professional. They did everything they said they were gonna do. We were very happy with the quality of the work.
Thank you for choosing Granite Transformations for your kitchen countertops. We are so glad that you are very happy with the quality of the work.
Reviewed Feb. 28, 2015
I went and got estimates for my countertop. I was considering pure granite where they take out the old and put it all in, but two estimates I got would damage the tile works that is already in place. I decided to go with Granite countertops because they will put it over and would not damage it. Everything went fine, though they missed one spot that I have tried to paint over. It’s just one small spot that I’m a little displeased with, but such a small thing to make them come back.
Also, my friend in Tennessee that had the countertops that I got had hers cracked when frozen corns stuck together and she whammed it down. She had to have that repaired. It also discolored when it got a little clorox. I wasn’t aware of those things when I ordered mine and I kind of wished I didn’t have to worry about that. But I’m very careful.
Thank you for your review. We can assure you we stand behind our products and how strong and durable they are. Should anything come up that you need help with, please do not hesitate to reach out and let us know.
Reviewed Feb. 28, 2015
Granite Transformations did a great job on my counter tops. It is beautiful, and they did a great job of cleaning up. I would use them again.
Thanks for picking us for your countertops! We are glad we also cleaned everything up to your satisfaction.
Reviewed Feb. 28, 2015
Granite Transformations did an excellent and very professional job on my kitchen countertop and sink. I have and will recommend them to anybody.
There is no greater compliment we can receive than referrals, so all of us at Granite Transformations send you a big thank you for this!
Reviewed Feb. 27, 2015
The transformation in my kitchen is amazing. The Combination of the 1 day change, having the knowledge that I don't have to sealed the counters, and the beauty is remarkable!
Thanks so much for your review. You made a great decision and will never have to seal your countertops! Done in a day and beautiful for life - that's Granite Transformations! Thanks so much for your business.
Reviewed Feb. 27, 2015
We love the job that Granite Transformations did with our kitchen. It was done really quickly. The kid who put it was great, cleaned up his mess really well and took care of everything.
We are so happy you love the work done in your kitchen. Thanks again for choosing Granite Transformations.
Reviewed Feb. 27, 2015
I love my counter tops. I love the fact that I didn't have take off the existing tops. It was very easy. Looks good.
Thank you so much for your review. We are thrilled you love your countertops.
Reviewed Feb. 27, 2015
The installation guy that Granite Transformations sent was excellent. I would definitely use them again if I needed new countertops in a new place.
Thank you for commenting on our installation technician! We do look forward to hearing from you again if you needs warrant future work - again, thank you.
Reviewed Feb. 27, 2015
Two years ago, we had Granite Transformations to install new countertops and backsplash for our kitchen, plus, a stainless steel sink and a new faucet. They did an excellent job. We knew then that down the road, we would want them back to do our countertops for the 2 bathrooms. Recently, they did that job for us. They did an excellent job, plus they installed 2 new faucets. When I heard that the plumber would be a female this time, I was a little hesitant. But, guess what? Hazel did an excellent job. The company has a great designer, named Stephanie.. She was wonderful helping us to decide on colors. My husband and I highly recommend this company when you are ready to do a makeover.
We are so grateful that you contacted us to come back, this time for your bathrooms. Thank you for specifically mentioning Hazel and Stephanie too! Feedback such as this is so valuable for us and we truly appreciate it.
Reviewed Feb. 26, 2015
My new granite countertops, sink and faucet were installed in my kitchen about a year ago and I have been very happy with results.
Thank you for your review. We know you will continue to enjoy the timeless beauty and durability of your granite countertops for years to come.
Reviewed Feb. 26, 2015
My initial installation did not go well. There were several mishaps. It was very stressful for a few weeks. However, the company and its employees worked hard to make it right. I am very happy with the final outcome.
While you did have some concerns early on, we are so happy that everything was able to be resolved to your liking. Thank you so much for the review!
Reviewed Feb. 26, 2015
Granite Transformations did a great job installing the countertop. It was nice and the price was right.
Thank you for your 5 star review and for choosing Granite Transformations.
Reviewed Feb. 26, 2015
They replaced our old countertops with the granite tops. Quality material needs no maintenance, will not crack by the sink like std granite, looks nice. Had issue with caulking, they came right away, resolved it. Very satisfied. Added value to our home.
Thank you for your lovely review. And yes, you are correct - the beautiful choice you made also certainly does add value to your home!
Reviewed Feb. 26, 2015
Do not like the way they do business. Did not get what I ordered. They did not finish on time. They also changed the price to finish the job. I will not use them again. They charged me an extra $ 200.00 to frame out the tiles in my shower. Which was to be included in the price.
We want all customers to be 100% satisfied and will forward your comments to the appropriate team members.
Reviewed Feb. 26, 2015
I've been thinking about redesigning my kitchen and bathroom when I saw Granite Transformations in the newspaper. They upgraded my kitchen, the cabinets, and stuff. The installation team were very good. They explained to me everything they were doing, showed up when they said they would show up, and were neat and tidy. They haven't quite completed the job yet through lack of materials that they have had to order but so far it has been excellent.
We are glad you have been happy with the installation process and look forward to completing the job soon. Thank you so much for choosing Granite Transformations!
Reviewed Feb. 25, 2015
Very Satisfied - looks terrific and love the black sink. Customer service from every person from sales to the installation was excellent. One small issue and resolved in a timely manner. Their follow through is #1.
We are so happy you appreciated our customer service and follow-up. We always look for total customer satisfaction and are glad we achieved that with you!
Reviewed Feb. 25, 2015
Our kitchen and laundry room countertops will be one year old this April. We could not be happier. We had professional help with the people from the Granite Transformations Omaha office. We followed the suggestions for the color of the ground granite sinks in the kitchen and laundry room, as well as the faucets. The workers who did the installation were extremely careful. We ran into some stinkers during the 18 month remodel of our 22-year-old home. In contrast, working with Granite Transformations was a breeze! We do recommend them to friends.
Thank you so much for recommending Granite Transformations of Omaha to your friends - this means the world to us!
Reviewed Feb. 25, 2015
We had Granite Transformations come in and redo our kitchen... Expected it to like nice after completion but didn't expect for my kitchen to be the "TALK OF THE NEIGHBORHOOD". What an awesome job they did... Went above my expectations. Needing to see about having my bath remodeled. Granite Transformations are better than the Transformers when it came to turning my kitchen from Bland to Glam!!!
How great that you are now the talk of the neighborhood! Granite Transformations also does beautiful work on bathrooms, so we would love to hear from you on your next project. Thank you again!
Reviewed Feb. 25, 2015
I can't say enough good about this company... from the salesman Billy **, to the young man who does the measurements and then to the installers. It was professionalism at its best. But the end result was amazing!! Not only beautiful, but durable as well as affordable. So many colors to choose from. I would highly recommend Granite Transformations to all. I call it my gorgeous "counter slipcover".
Beautiful, durable and affordable - all words we love hear from happy customers. Thanks so much for taking the time to leave a review!
Reviewed Feb. 25, 2015
I was very pleased with the work that Granite Transformations did while we were remodeling the fire station. They were easy to work with and very knowledgeable about the products they sell. The work looks great and I would definitely use them in the future for home or work.
We are happy to have taken part in the work at the fire station. Thank you so much for choosing Granite Transformations!
Reviewed Feb. 25, 2015
Had countertops and backsplash done about 2 years ago and they still look new. Very professional workmen completed on time and would do it all over again. Great company to deal with.
We are so happy you are still enjoying your countertops and backsplash and know they will continue to look great for many years to come. Thanks so much for your business!
Reviewed Feb. 25, 2015
Love the product... Service reps great too. The fact that the product is sealed sold us. Just wish I would have stuck with my gut on color as I do prefer a lighter attribute to such a small space.
Thank you for taking the time to leave a review. We are glad you recognize the value of our revolutionary ForeverSeal product - never needing to seal your countertops truly is the way to go!
Reviewed Feb. 25, 2015
Bought a discontinued granite or price would have been too high to have work done. Install went OK and in one day. The one exception is that tightness of the install area caused a need to make an unplanned cut in what was supposed to be a large single piece. Smoothing of the cut line was not great, so had them back out to repair as well as reseal some small gaps under the overhang. No problem in scheduling the work and the repairs look and feel better. Overall, the appearance is good and final price was not too bad.
It sounds like you had a couple issues you wish could have been different and we thank you for your candid review, as well as your overall great rating of our company. Thank you again for your business!
Reviewed Feb. 25, 2015
My wife always wanted a granite top for our kitchen and after looking around for some time, we found Granite Transformation. After the first and only visit to their showroom, we decided to go with it. Three things stood out: price, quality and punctuality. The price was fair as compared with other options, the quality of the work and the looks of it are amazing and last but not least, they were very punctual and courteous delivering. There were also a few details that made me write this review, I guess you can imagine what they were. Now my wife is happy we did it and so I am.
Thanks for your review and commenting on the fair price and amazing quality of our products. We can't thank you enough for selecting Granite Transformations for your kitchen.
Reviewed Feb. 25, 2015
We spent $6k on new kitchen countertops through the Raleigh NC store. Within 3 months it had a crack by the sink and where 2 pieces meet it is separating. Also the caulking of the top edge of the counter has separated from the wall. I wish I had invested in a better quality material. I loved it at first but the "honeymoon" phase lasted a few short weeks.
We are sorry to hear about your experience. Have you contacted the store about your concerns? At Granite Transformations we stand behind our work 100%.
Reviewed Feb. 25, 2015
We had Granite Transformations work on our Kitchen and Bathroom countertops and sink. I like the fact that they can go right over the existing corners so it doesn't take forever and you don't have a big mess. The sales rep and installer did a nice job and everything was dandy. They were on time, courteous and professional.
Thank you for choosing Granite Transformations for both your kitchen and bathroom countertops and sinks! We are thrilled that you enjoyed your experience.
Reviewed Feb. 25, 2015
We had our kitchen countertops replaced about 5 years ago. Were so happy with them and the experience, we had a new bathroom shower stall with seat installed, as well as new vanity countertop. Professionals from start to finish, design phase was fun, templating went well, install was great. We are thoroughly enjoying both our kitchen and bath and have recommended Granite Transformations to many!
How nice for you to have called us back for your bathroom project! We really do appreciate your business so much.
Reviewed Feb. 25, 2015
They came and explained about the process, gave an estimate on the costs. Granite Transformations set up to measure, and transform my countertops. They were on time and actually finished early. We purchased a new stove later and they came and cut the extra inch needed with no problems.
Thank you for sharing your thoughts here on Consumer Affairs. We really appreciate your business and having had the chance to work on your countertops.
Reviewed Feb. 25, 2015
I have not liked the product since I had it installed in 2014. The color was not what I saw on the very small sample I was presented. I explain this to the sales person who sent another person from the company out to my house. This person spent more time talking about the flaws in the construction of my house in about the actual product itself. I would never recommend Granite Transformations to anyone based on my experience. It was a $4000 mistake I made. And I paid upfront in cash.
We are sorry to hear that you are disappointed in your final product. At Granite Transformations we always strive for 100% customer satisfaction.
Reviewed Feb. 25, 2015
Very pleased with Granite Transformations workmanship. Technicians were prompt, courteous, and thorough. They cleaned up and they made sure I was satisfied before they left. I received in return a countertop that I show off to my friends as one I can be proud of and one that is very affordable. I will definitely call them soon for my next project!
We are so excited to hear that you loved the results and will be calling us again for your next project. Thank you!
Reviewed Feb. 25, 2015
Excellent product. I went from painted countertops to granite in a day. The granite looks nice, cleans easy, doesn't need to be sealed, and has a lifetime warranty. The men who installed were professional, attentive, and fun. Would do again in a heartbeat.
We sincerely appreciate your review of both your countertops and our installation team. A big thank you from all of us here at Granite Transformations!
Reviewed Feb. 25, 2015
Great experience! Everything went exactly as the sales person said it would. I would highly recommend to others.
Thank you so much for taking the time to leave a review here on Consumer Affairs. Much appreciated.
Reviewed Feb. 25, 2015
Granite Transformations did our kitchen counters and we're extremely satisfied with it. We had no problems at all with their service and they had the right price.
Thank you for taking the time to leave a review, and for your business!
Reviewed Feb. 24, 2015
The job was done very well and is beautiful. Time spent was excessive because of lack of coordination between installers and person making the template. Irrespective of the excessive time (10 hours to do a 4 hour job) the work was done very well and a professional result was left. I am very pleased and would use them again.
Thank you so much for the candid feedback. While the work took longer than expected, we want to ensure everything is done to the highest standard. Thank you from all of us at Granite Transformations!
Reviewed Feb. 24, 2015
When you invite Granite Transformations into your home, the service quality is evident from the first comments. There is no high pressure sales tactic needed since the product speaks for and sells itself. Everything is explained fully and the options and colors are many. The craftsmen come in with the product ready to install and do it quickly and professionally. It is all done very quickly and cleanup is great.
Everyone that has been into our home has been very complimentary of our counter tops. When I explain to them that we feel that the tops are better than regular granite, cost less, and are more durable, the only question left is about the maintenance requirements. After I answer that question, all they want is the website address. We love our product from Granite Transformations.
What a wonderful review - thank you so much! There is nothing more we could ask from a happy customer than to tell friends and family and you have been doing that, so we sincerely thank you.
Reviewed Feb. 24, 2015
One of our showers was completely redone. We are very pleased with the new shower and we were extremely pleased with the workmanship and with the workers.
Thanks so much for taking the time to leave a review. All of us at Granite Transformations are happy you are enjoying your beautiful shower.
Reviewed Feb. 24, 2015
My only concern was we never had any follow-up from Granite Transformations after installation. There are a few minor issues but all in all, a good experience.
Thank you for taking the time to leave a review. Should there be any issues you need to discuss, please feel free to contact the store. Again, thank you!
Reviewed Feb. 24, 2015
Our experience was awful with this so company and we would eat off picnic tables first before dealing with them. They say one day, but not so much. If you are getting a back splash that adds two days, sink and that adds a day. The best part is that they never tell you this and when you question them about it, all your fault. To make it better, they want all their money before the work is complete. Owner/manager was as rude and arrogant as anyone I have ever dealt with in my life. In short if you want lies and arrogance this is the place to go.
At Granite Transformations we strive for complete customer satisfaction and we are forwarding your comments to the appropriate team members.
Reviewed Feb. 24, 2015
We wanted new kitchen counter tops and we thought Granite Transformations might be a good option. We had serious problems with the remodel though. Due to their wrong measurement, the new counter tops were the wrong size. I pointed out that it was wrong but they installed it anyway. The same guy who got the measurement wrong was the same guy who was sent to fix it, and I think he basically made it worse. The owner then came down and looked at it then chipped about a third off the price. Nevertheless, the counter top was left the same way so we're not very happy with it. I hate to post negative comments just because of one employee's screw up but I was seriously angry; I think the counter tops would have been nice if he had handled it right.
Thank you for taking the time to leave a review. We are sorry that you are anything less than 100% satisfied and will forward your review to the appropriate team members.
Reviewed Feb. 24, 2015
I had a terrible experience from the being. There are chips in the seams and the whole process was very upsetting. And they changed ownership in the middle of my job. My counter top does not match to the other piece at the seam.
As individually owned and operated franchises, changes in ownership can happen. However, we strive for 100% customer satisfaction and stand behind our work. Thank you for taking the time to leave your thoughts here. We will forward your review to the appropriate team members.
Reviewed Feb. 24, 2015
My wife and I are very satisfied with look, installation, and choices that we were given by Granite Transformation. The installation was as they promised and with very respectful installers. We have recommended Granite Transformation and will continue to do so.
All of us at Granite Transformations extend a big thank you for recommending our work! It means everything to us.
Reviewed Feb. 24, 2015
My kitchen was transformed from a 1970's kitchen with the addition of a new counter top from Granite Transformations. Along with the counter, I replaced my sink and faucet. I knew this was my chance to replace my Harvest Gold stove, so I made that move too. When the stove arrived, it was just a 1/4 inch too wide to fit into the space. The man with Granite Transformations who came to make the template for my counter, cut the old counter so the new stove would fit. They were wonderful to work with and I will think of calling them when it is time to work on the bathrooms.
We are so happy your kitchen renovation went well and would love the opportunity to work with you again on your bathroom. Thank you so much for taking the time to leave a review!
Reviewed Feb. 24, 2015
We paid little attention to our laundry/utility room. We had done several renovations but they took months and convinced us. This transformation took days and turned out beautifully thanks to Granite Transformations!
How great that we were able to complete your project in days and not months - this is truly our motto and we sincerely appreciate you recognizing that!
Reviewed Feb. 24, 2015
Granite Transformations did awesome work on my home in NC. Too bad there isn't a location in Texas.
We are so pleased you selected us for your work in North Carolina. Be sure to check back as we are always opening new locations. Thank you!
Reviewed Feb. 24, 2015
It was a genuine pleasure dealing with everyone associated with Granite Transformations. From the gentleman who came and gave us our initial quote to the last follow up call to make sure we were happy. We had some issues with the back-splash installation, but they walked us through it and made sure we understood why and what was going to be done. It looks great!
We are so happy your issues were resolved and you feel everything looks great. Thanks so much for taking the time to leave a review.
Reviewed Feb. 24, 2015
We used you for 2 different projects. The first project was for our kitchen countertops and back splash. That was a great experience with no issues except that 1 year later they came back to fill in some cracks with the backsplash. Overall rating was a 4 star for this experience. The other project was 2 bathrooms and it was a huge struggle once the project started. The overall product looked good, but the quality and care was very disappointing. Regardless of wrong vanity being ordered, and the project taking 3 times the length of stated time, the actual care put into the installation was horrible. The manager finally came back to do the job correctly and he was nice. The backsplash was actually laid over an electrical outlet. There were many other issues with the second job that will keep me from using Granite Transformations again. If any additional information is wanted, I am happy to reply.
We are sorry to hear that your two different experiences with one being great, and the other not so much. We always strive for 100% customer satisfaction, so your comments are helpful and will be relayed to the appropriate individuals. Thank you.
Reviewed Feb. 24, 2015
The granite countertops and backsplash were installed in a timely fashion. The materials are very nice, good quality. The selection of granite and backsplash materials is adequate and the salesperson was very helpful in the selection process. My only complaint was that the installer left the site dusty. The backsplash needed to be washed down as it was still coated with grout residual. There was a dusty film over the granite. Seems like it would be simple enough for them to do a wipe-down once their installation is complete - would be a very nice finishing touch. I would recommend this company but I'd also suggest your staying around to make sure they clean up afterwards.
Cleaning up is typically part of the job, so while not sure what happened in your specific situation, we do apologize and will relay your comments to the team. Thank you so much for your business - we really do appreciate it!
Reviewed Feb. 24, 2015
Our kitchen and bathrooms look like new, very professional service and installation.
All of us at Granite Transformations send you a big Thank You!
Reviewed Feb. 24, 2015
Granite Transformations worked on remodeling the countertop, cabinets, and sink on both my kitchen and bath. The quality is good, there is just a little bit more that needs to be finished but I already paid them in full and I trust them that the technician would come back in and get all this done. We also never have to haggle about the price with their sales rep and I like that.
Thank you so much for the review! We could not be happier that you selected us for your cabinets, countertops and sinks in both your kitchen and bathroom.
Reviewed Feb. 24, 2015
Granite Transformation done an awesome job to my Kitchen & Bathroom! The service was great from start to finish. The company's name says it all. I highly recommend them to anyone who wants a new look for their kitchen or bath.
Thank you for leaving such a nice review. We are so happy that we were truly able to Transform your kitchen and bathroom!
Reviewed Feb. 24, 2015
We were very, very happy with the way we were shown the entire order and the excellent way the installers completed the work. The saleslady was so friendly, it was like talking with family. We are very proud to show off our new cabinets. And we tell everyone who did this fine work.
All of us at Granite Transformations sincerely appreciate your business and the fact that you took the time to comment on your beautiful cabinets. Thank you!
Reviewed Feb. 23, 2015
We were wanting to get the countertops in our kitchen refinished. The sales rep did a good job in giving us an exact quote, as well as in doing the needed measurements. The installers, one the other hand, are nice and professional but they had to come back several times and the job's still not complete. I tried calling the owner, who once came out to see what the problem was, but he hasn't called me back. The product is beautiful, but there are some cosmetic things that weren’t done correctly.
Thank you for commenting on the beauty of the product. We are sorry your experience was anything less than perfect, if you are still experiencing any issues please be sure to let us know.
Reviewed Feb. 23, 2015
Day of installation - After the workers left following the completion of the kitchen countertop, we checked the workmanship. The underneath area in the desk area had not been filled in at all and the other underneath areas that had been filled in had not been sanded down. So we called and told them about the unfinished work.
A few days later they came and half fixed it. Again we had to call because of the shoddy work plus the fact that one of the seams on the counter did not butt up evenly and it wasn't level. They again came out - the foreman and salesperson. When we pointed out the unlevel surface the salesman acted like we didn't know what we were talking about. "Hey" he said, "it's acceptable. Not perfect but acceptable." The foreman then made the statement that the counter must not have been level before putting the new one on. It wasn't their fault.
My husband made the comment that “anytime you do construction on a smooth surface you always use a level”. He then put a level on the seam to make his point and they ignored him. That was that. They left and we were dissatisfied to no avail. We learned a valuable lesson through this experience. That is that we will never pay for a project until it is to our satisfaction. Granite Transformation put it to us and we will never recommend them to anyone we know.
Thank you for taking the time to leave a review. At Granite Transformations we always strive for 100% customer satisfaction and are sorry you had concerns. We will forward your review to the appropriate team members.
Reviewed Feb. 23, 2015
We had two bathrooms updated with countertops and sinks and the same with our kitchen. We are very pleased with the results. The units look the same today as the day they were installed. The installation was very professional and precise. No maintenance required. We definitely feel it was the way to go.
We are thrilled the products look the same today as when they were installed and know you will have many more years of beauty and durability. Thank you for your review!
Reviewed Feb. 23, 2015
I love the final product, everything went as expected. No mess, came on day and time they said they would. Helped with ideas but probably the best part was the person installing-- he was kind and very professionally.
Thanks so much for the review and for specifically mentioning our installer. We really appreciate your business.
Reviewed Feb. 23, 2015
Granite Transformation put in the countertop in my kitchen. When they initially came out, the installation guy cracked the granite that they brought out and he immediately called the office to have another piece cut and ready when he went back. I wasn't there but my father was. It must have gone smoothly - they'd been at the job that day even with that setback. Now my kitchen looks 100 times better.
We are glad the situation was resolved, and even more happy that your kitchen looks 100 times better. Thanks so much for taking the time to leave a review!
Reviewed Feb. 22, 2015
My experience with Granite Transformations was wonderful! They were helpful, polite, punctual, courteous, and fun to work with! They helped me pick the right colors, the installation was prompt, and the final product was beautiful!
We are so happy you enjoyed working with the team and that the process was fun for you. That is always our goal! Thank you again for your business.
Reviewed Feb. 22, 2015
We love our new kitchen! The counters are beautiful and so easy to care for! We are a rough and tumble family and it has been almost 2 years since our install and they still look great! We especially love our glass backsplash! We get so many compliments. It is truly unique and beautiful! The installation experts were efficient and professional. We brag about our experience to anyone who will listen. Thank you Granite Transformations!
Your glass backsplash was a wonderful choice and truly makes your home unique and beautiful! We are so happy that Granite Transformations' durability is working perfectly for your active family. Thank you!
Reviewed Feb. 22, 2015
My daughter told me about Granite Transformations by showing information she got at the home show in Auburn. It sounded like a good deal and she liked it so we contacted them. The sales reps and the work they did in my kitchen were fine and I'm happy with it. But I'm not happy with the plumber they sent. I have a faucet which is a hose that you can pull and spray around the sink and I really like to use it, but the plumber installed a different one which is made of cloth and now it's fraying. So I bought a new metal one with four adapters but the plumber said none of them fit. Now, my water is not near as forceful as it used to be. I've been hesitating to call a plumber to come and fix that. Other than that, I like the countertops and the backing real well.
Thank you for taking the time to leave a review. We are glad you are enjoying your new countertop and backsplash! Hopefully the issue with your water pressure will be resolved to your satisfaction soon.
Reviewed Feb. 22, 2015
Replaced a damaged Formica counter top in an 8-year-old home with a Granite Transformations granite counter top. We are pleased with the outcome and appreciate the look and quality of the product. We had evaluated replacement of the damaged counter top with Formica and a new solid surface product, but this option was the best of all worlds and utilized existing counter top materials and back splash. The new counter top highlights the back splash that I had grown unhappy with. A little polish to the back splash as recommended by the design consultant highlighted the back splash as well and the overall look of both materials seem looks better together. The installation was also a much easier process with minimal construction burdens.
Thanks for taking the time to leave a review. We are glad our product was the perfect solution to replace your Formica countertop and that you appreciated the ease of installation with no messy demolition!
Reviewed Feb. 22, 2015
We had Granite Transformations replace the Formica counters on our bar in the basement of our ranch home as we did not want to replace or disrupt the tile back splash that was already in place. They did a fabulous job! The crew was very professional and respectful of our home and any mess they made was promptly cleaned up. The installation was fast and extremely well done. We are very impressed with the product and professional team!
What a great review, thank you so much! We are happy you recognized our product as the perfect solution for your basement bar project. Thank you again.
Reviewed Feb. 22, 2015
We planned our changes in both kitchen and bathrooms with the company's designer in two different years. The work was measured and about a week or few days later installed, both on the days that was agreed upon. We were pleased with how the kitchen turned out that we had two of our bathrooms done and are pleased with them as well. There was no mess left behind and the workmen were pleasant throughout. I am not computer knowledgeable enough to include pictures. We have received many compliments on the way things look.
We are thrilled that we were able to work with you on both your kitchen and bathrooms! All of us at Granite Transformations thank you and are thrilled others are paying you compliments on your beautiful home.
Reviewed Feb. 21, 2015
I had Granite Transformations put in the countertop overlay in the kitchen and it's fantastic. The original sales guy that came out was the big reason why we decided to go with the company because he was very well-informed and not too pushy. The installers had to do a couple of minor adjustments when they got here. It was a challenging project because of how tight our kitchen space was but they still got it done in the day and it was clean when they left. I honestly don't have any complaints.
Thank you so much for the review. We are glad you enjoyed our sales process. We love to take on a challenge and are happy our solution worked in your tight kitchen space. Thank you again!
Reviewed Feb. 21, 2015
We are very pleased with the work done in our kitchen by Granite Transformations. Even my husband, who was doubtful at first or perhaps thought we really didn't need a make-over is very impressed with the difference the cupboards have made in the appearance of the kitchen. I love, love, love how the kitchen now looks! The counter-tops are very nice and the backsplash makes a very complete look. The cupboards look rich and doors and drawers open and close very easily. Using Granite Transformations allowed keeping the box (parts attached to the wall) of the original wood cupboards as home built in 1950's. With the solid box and the new doors & drawers I feel we have sturdier and better cupboards than if purchasing entire new cupboards from a supplier. I would recommend Granite Transformations in a heart beat!
Thank you so much for leaving such a wonderful review. We are so happy that you love how your kitchen looks! You made an excellent decision by deciding to reface - and not replace - your cabinets. All of us at Granite Transformations truly thank you and appreciate your business.
Reviewed Feb. 21, 2015
I am very satisfied with the quality of the countertops and they look great with my oak cabinets and wood floors. I have gotten a lot of compliments on them. Granite Transformations installers' workmanship was very professional and efficient. They arrived on time. I appreciated the fact that they put up a plastic cover in the doorway between the kitchen and living room to keep out dust before they started the project. I would highly recommend Granite Transformations to anyone ~ it's a high quality product!
Thank you so much for your lovely review, and for saying you would recommend Granite Transformations. We appreciate your business so much.
Reviewed Feb. 21, 2015
Countertop in the kitchen is "sagging" on one side, resulting in a gap between backsplash and countertop. This is occurring on two sides; not sure about what can be done to stop the "sagging." We are satisfied with the countertops installed in both bathrooms.
Thank you for taking the time to leave a review. We are happy you are satisfied with the countertops in both of your bathrooms. Please feel free to visit the store and discuss the sagging issue with them. Thank you again.
Reviewed Feb. 21, 2015
I would highly recommend Granite Transformations. Our kitchen turned out beautiful. The employees were professional and the work was done within a week.
Thank you so much for taking the time to leave a review here on Consumer Affairs. All of us at Granite Transformations truly appreciate your business.
Reviewed Feb. 21, 2015
The wife and I decided we needed an update to our kitchen. We had all new appliances and the countertops were dated. We contacted several companies in the local area. Only one stepped up and showed us they had interest in giving us a quote. This was Granite Transformations. The sales lady Deb come to our house, did some preliminary measurement, gives us a price quote the same day. The template maker made the templates in a couple of hours and then in a week later the crew showed up and in less than 5 hours and installed the new tops and splash. Workmanship was great and we had had only great response from visiting friend.
It is very exciting how quickly the whole process can be completed, isn't? Thank you for commenting on that. All of us at Granite Transformations thank you for your business and we are thrilled that friends have been commenting on your countertops!
Reviewed Feb. 20, 2015
Service was as advertised, very professional installers, on time, product turned out just as I expected. I have had two different installations, always first rate.
Reviewed Feb. 20, 2015
The product looks much better & is quicker than getting a full remodel. Less mess, and perhaps more cost-effective depending on the materials and demo you might otherwise use. I used them twice (old & new house), and liked each distinctive look equally well, as far as colors and design. Product is quite expensive, so I think there is a level of expectation in the service. Both times, I was in need of a tub liner and the surround area. The first time they handled both. When I called as a repeat customer, who had paid promptly and obviously came back...I ended up having to go with another company for the tub liner (which went in first), because they would not push my tub order up to facilitate our move in date. They came in to do the surround after I had the other company install the tub liner first. The Granite Transformations installers dripped glue onto the new white tub liner, where it has remained, marring the new surface.
For over $12,000 each, on repeat business, I would think they would have bent over backward, to rush the tub liner so they could have completed the whole job as they did before. I gave 6 weeks lead time, so it wasn't like I was pushing for the impossible in two days or anything like that. It could have been done, but that & the glue that still sits in this pricey project displaying the tub blemish, I don't find acceptable. Again tub liner was installed by a different company and was perfect when installed. The glue got dripped on it, when the Granite T installers did the surround above the tub.
I was in the process of moving, and had multiple jobs, with multiple workers going on, so I didn't notice the glue until I was moved in & in the tub. Now, it's all I seem to notice! The granite portion does look knock out. But it had a price tag, that should have made it nothing less. I'm pleased with the look of their product. This is one reason if they had like competition, I would go there next time.
The service and accommodations slipped over the year in between using them. Both times I used them I was told as part of the sales process it was a 3 day job. Misleading. One additional day is required for a plumber (referred by them, but not theirs exclusively), to open the wall and install a new main water pipe. That I guess is supposed to mean 3 days for "Granite Transformations" to do the job, but you really need a couple more days in the best of circumstances. One for the plumber, and one or two at the end to give it all a chance to dry/set, before use. In our case the second time, their schedule didn't facilitate "their" 3 day part, and the installer took closer to a week to come. Then one of the shelves ordered was forgotten, so it took another couple days to bring it back. Sales staff is helpful with the extra set of eyes to help you coordinate a design to fit your tastes and desires.
We are sorry to hear that there were some issues with your project, including the issue with the glue, and the project taking slightly longer than expected. We do strive to complete projects extremely quickly as this is definitely something that differentiates Granite Transformations from the competition. We want you to know that we place a very high value on your repeat business with us and we truly do appreciate your business on both occasions.
Updated review: March 18, 2015
best workmen we have ever had, neat, clean and good.
Original Review: Feb. 20, 2015
Redid over GT job of 8-9 years ago. Excellent quality material. Outstanding job by Rudy and helper. One glitch - forgot to reconnect gas burners. Fixed next day early am. Will be happy to have any prospect inspect.
Thank you so much for taking the time to leave a review. All of us at Granite Transformations send a big thank you your way!
Reviewed Feb. 20, 2015
Our beautiful countertops were installed in one day. After a year of enjoying my countertops - I love them. They are easy to clean and always look classy. We also installed the granite sink. It is one of the favorite things in my kitchen! Would highly recommend them!
Isn't the granite sink lovely? It truly makes a wonderful companion to your beautiful new countertops. We are thrilled you are still enjoying them one year in, and know you will continue to enjoy them for many more years to come!
Reviewed Feb. 20, 2015
I had new counters and backsplash install almost 2 years ago and they are still like brand new. People remark how beautiful they are. The under the counter sink is still looking new. I would recommend Granite Transformations to anyone. It is a great product.
All of us at Granite Transformations are thrilled to hear that your products look like new after 2 years. We know that they will continue to look beautiful for many years to come. Thank you for your business!
Reviewed Feb. 20, 2015
We loved the countertops we got, but the sink, no. The sink got stains, and we could not remove them. I would not buy your sink again.
We are sorry to hear that you are not happy with the sink you purchased, but we do sincerely thank you for leaving a positive review overall for Granite Transformations and we are so pleased that you love your countertops.
Reviewed Feb. 20, 2015
Everyone we had contact with was so helpful and knowledgeable. Our order was done on time and was installed with no problems. The result is beautiful and made our kitchen look like a new one. We would definitely work with Granite Transformations again.
The best compliment we can ask for is that a customer wants to work with us again, so for that we are very grateful! Congratulations on your beautiful new kitchen.
Reviewed Feb. 20, 2015
We had Granite Transformations work for our kitchen countertops years ago and we had them do our bathroom countertops recently. They actually had to have it installed twice. There were some problems with the first installation and they came back and redid new sinks and new countertops since the first ones were without connected plumbing. It took a little while for them to correct it. The first guy who installed was very polite, very nice. He might have been a little inexperienced which is why the problems came up but I couldn't tell that at the time. The team were apologetic when they came back the second time. We did make an arrangement for rebate for part of what we paid because we had to have some plumbing installed twice. We haven't received that yet; they're a little slow on the rebate.
We are sorry to hear about the issues you have had along the way. Please continue to follow up with the store and thank you again for your business.
Reviewed Feb. 20, 2015
Had a great experience with everyone. All very professional and trustworthy!
All of us at Granite Transformations are so pleased you enjoyed your experience. Thank you for taking the time to leave a review!
Reviewed Feb. 20, 2015
Salesman was not pushy. I like the results.
We are so happy you enjoyed the sales process, along with the final results. Thank you for your business.
Reviewed Feb. 20, 2015
Moved into my new town home and realized the counter was pretty messed up. Because the cabinets were placed in a way that made it impossible to remove counters -- Granite Transformation was the only way -- excellent results, many positive compliments.
There is nothing we love to hear more than the fact that you are receiving positive compliments on your beautiful new countertops! We are also happy that our solution was ideal for your particular situation. Thanks so much for your business.
Reviewed Feb. 19, 2015
We are very pleased with the product we ordered for our kitchen countertops. The service we received before, during, and after the installation of the countertops was very good. We would recommend Granite Transformations.
Thank you so much for choosing Granite Transformations for your kitchen countertops. The most valuable comment we can receive from anyone is that you would recommend us to your friends and family and for that we are very grateful!
Reviewed Feb. 19, 2015
Had a kitchen remodel done, countertops and cabinet refacing. Couldn't be happier. Looks like a brand new kitchen without the hassle of the house being disrupted. All work done to my satisfaction and in the timeframe stated. I'd recommend to anyone and everyone.
Thank you so much for selecting us for your counterop and cabinet refacing project. The biggest compliment we can receive is a recommendation to your friends and family and for that we are very grateful!
Reviewed Feb. 19, 2015
Very happy with the outcome on our kitchen counter tops. Would recommend to others to check into them for any changes they are considering.
We are thrilled that you are happy with how your kitchen countertops turned out. The best compliment we can receive is a recommendation to others, and for that we truly thank you.
Reviewed Feb. 19, 2015
From the sales person to installation we had a very good experience. Very helpful and knowledgeable. We love it. I like to just stand in my kitchen and admire it. So easy to clean. Just love it.
Isn't it great to just stand in your kitchen and admire it as you say? What a great comment - thank you so much for your business...we are thrilled that you selected Granite Transformations.
Reviewed Feb. 19, 2015
I love my new countertops, and Granite Transformations was excellent to work with.
Thank you so much for selecting Granite Transformations for your new countertops.
Reviewed Feb. 19, 2015
There was a problem with the installation of my granite. They did try to fix it but couldn't and refused to replace it. I would never recommend this company. I paid a premium price for an inferior product and poor service.
We strive for complete customer satisfaction at Granite Transformations and are sorry you were not happy with the results. We are forwarding your review to the appropriate team members.
Reviewed Feb. 19, 2015
We were very pleased with the customer service we received, as well as the product. We LOVE our countertops and backsplash! Thank you!!
Thanks so much for taking the time to leave a review here on Consumer Affairs. We are thrilled you are enjoying your countertops and backsplash!
Reviewed Feb. 19, 2015
We were very happy with the service we received from Granite Transformations. They were very professional and did a great job replacing our countertops.
All of us at Granite Transformations sincerely appreciate the fact that you picked us for your countertops. Thank you for taking the time to leave a review.
Granite Transformations Company Information
- Company Name:
- Granite Transformations
- Address:
- 10306 USA Today Way
- City:
- Miramar
- State/Province:
- FL
- Postal Code:
- 33025
- Country:
- United States
- Website:
- www.granitetransformations.com
