Granite Transformations Reviews

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About Granite Transformations

From Australia to the United States, Granite Transformations has remodeled both commercial and domestic countertops for over 15 years. Our goal is to bring a fresh and exciting new look to your countertops, cabinets, backsplashes and floors.

Granite Transformations Reviews

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    Page 7 Reviews 840 - 1040
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    Installation & SetupPunctuality & Speed

    Reviewed Aug. 4, 2015

    Ray and I are very pleased with our "new kitchen". The Light Italian Walnut turned out to be the perfect choice for our cabinets. The quartz countertops are beautiful as is the backsplash and we're so happy with our undercounter lighting. We also appreciate the special attention to detail to the cabinet that was added for extra storage and to accommodate our microwave. Each phase of the installation was "superior work", and the few minor adjustments afterwards were handled promptly. We're also very pleased with the vanity transformation in our Master Bath. It's beautiful. Thank you so much for giving our home a much needed facelift. Each time we walk into our new kitchen we feel like we're playing house.

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    Response from Granite Transformations

    Thanks so much for the great review - we love to hear that you feel you are playing house, while in your own house! You made an excellent choice pairing your quartz countertops with Light Italian Walnut cabinets. Thanks again.

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    Price

    Reviewed Aug. 4, 2015

    We moved - couldn't wait to get Granite Transformations in to do the Kitchen in the new house. This is the second time we used them and the work came out fantastic. Workers were neat and kitchen work done in 1 day. I would never hesitate to use them again!!! Price is always fair and materials great!!! Thanks Dennis for helping us select the best colors and tile!

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    Response from Granite Transformations

    Thank you for using Granite Transformations a second time - we truly appreciate our repeat customers!

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    Staff

    Reviewed Aug. 4, 2015

    Both rooms that Granite Transformations worked on look good. We're repeat users and last time it was a countertop in the kitchen. Sales representatives were fine, installations were great.

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    Response from Granite Transformations

    There is no better compliment to us than a repeat customer, and for that we cannot thank you enough!

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    Reviewed Aug. 4, 2015

    Did a great job and we are happy with everything.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

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    Installation & SetupStaff

    Reviewed Aug. 4, 2015

    My wife and I had been talking about having our kitchen done. We reached out to Granite Transformations because my wife and one of their employees worked together. Our interactions with the sales representative and the installation team were both excellent. The installers were knowledgeable and cleaned up after themselves.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We truly appreciate your business!

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    Staff

    Reviewed Aug. 3, 2015

    Great job. No complaints.

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    Response from Granite Transformations

    Thank you for your business and for choosing Granite Transformations.

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    Staff

    Reviewed Aug. 3, 2015

    We had our kitchen done by Granite Transformations. They did an awesome job and I’m really happy with it.

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    Response from Granite Transformations

    Thank you for picking Granite Transformations for your kitchen remodel!

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    Reviewed Aug. 3, 2015

    I am really pleased with my new quartz counter top. My kitchen looks new. Thank you.

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    Granite Transformations
    Response from Granite Transformations

    We are delighted to know that you are loving your new quartz countertop! Thank you for your business.

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    Installation & SetupStaff

    Reviewed Aug. 2, 2015

    I'm enjoying Granite Transformations, I recommend it to anybody. I totally enjoyed every bit with the installation team, it was wonderful. Regarding quality, everything seems to be working good for me.

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    Response from Granite Transformations

    Thank you for commenting on both the installation team and the quality of the product. We truly appreciate your business!

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    Installation & Setup

    Reviewed Aug. 1, 2015

    Installation went fine. Granite Transformations did a good job and we've enjoyed our kitchen.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen remodel.

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    Staff

    Reviewed Aug. 1, 2015

    We had our bathroom redone this year, and I love our replaced kitchen countertops so much. Very nice sales representatives, installers were wonderful, excellent quality. We recommend Granite Transformations!

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    Response from Granite Transformations

    Thank you for recommending Granite Transformations, and for taking the time to leave a review.

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    Installation & SetupStaff

    Reviewed July 31, 2015

    I had my kitchen done with Granite Transformations. The sales rep was very knowledgeable and the installation went great. I would recommend them.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations!

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    Reviewed July 30, 2015

    Everything's fine with Granite Transformations -- quality included. I would recommend them.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

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    Installation & Setup

    Reviewed July 28, 2015

    I like the product. I wasn’t there when it was installed but my husband thought they did a great job.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

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    Installation & SetupStaff

    Reviewed July 27, 2015

    Our countertop and the backsplash for our kitchen cabinets were put on by Granite Transformations' installation team and they did great, so we'd recommend them.

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    Response from Granite Transformations

    Thanks so much for your business, we truly do appreciate it.

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    Staff

    Reviewed July 26, 2015

    I got kitchen countertops from Granite Transformations. They put in a new sink and the plumber hooked the dishwasher to the drain system. Our old dishwasher wouldn't drain out and we thought there was something wrong with it so we went out and bought a new one and they put that in and it didn't flow out right away. The guy installing it said "Give it a few hours. There might have been some water in your line that froze." After a few hours, it still wasn't draining and it turned out that the plumber that Granite Transformations used had forgotten to knock the plug out for the water to drain from the dishwasher. He came back and did it. Other than that, we had no problem and the whole thing went very smoothly.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations.

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    Punctuality & SpeedStaff

    Reviewed July 23, 2015

    I got Granite Transformations do our kitchen countertops, some cupboard removal and a new sink. They did very good work and everything turned out perfectly. They followed through and were timely. Everything was cleaned up. The people were friendly and very nice. If I needed to have something else done, I would definitely contact them and see what they had to offer.

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    Response from Granite Transformations

    Thanks so much for the review...and yes, we would love to hear from you again should your needs warrant in the future!

    Verified purchase

    Reviewed July 22, 2015

    Replaced counter tops and refinished cabinets. We had issues with their plumber as well as with the way the salesperson explained the way payment had to be made and when the work was complete there was and is issues with the "backsplash". We were told it was made that way, not true. But we have paid so?

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    Response from Granite Transformations

    Please be sure to let us know exactly what issues you are referring to with the backsplash as we want all customers to be 100% satisfied. Thanks for choosing Granite Transformations.

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed July 21, 2015

    Granite Transformations was absolutely excellent. Good customer service. They were prompt and very professional all the way around, from the salesperson to the person that came out to do the estimation for the granite and to the staff that actually put everything in. The staff that came out to install completely cleaned up everything and it was a nice job.

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    Response from Granite Transformations

    Thank you for your review. We are happy that you enjoyed both the sales and installation process.

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    Installation & SetupStaff

    Reviewed July 20, 2015

    I saw my co-worker's kitchen and like the job that Granite Transformation did to it so I contacted them as well to work on our kitchen countertop. I felt that their sales rep were informative. I went in there having a really good idea as to what I wanted, so it was just a matter of my choice and my husband and I agreeing on something. So it was fine - luckily we both have pretty similar taste so it worked out alright.

    The installation team was very good as well. The only complaint I have is that the floor has kind of a permanent, 6-inch circle of stain from the dish washing soap that I fill the sink with. Still, I never really got back to them after everything was said and done to say that it wasn't quite right, so that's all on me. But other than that, the team did what they had to and they cleaned up, which was a huge help since I didn't have to worry about it. I thought that everyone at Granite Transformation did a fine job and were very professional. I'm very happy with them.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are delighted to know you enjoyed both the sales and installation process and sincerely thank you for your business.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 19, 2015

    We saw the demonstration for Granite Transformation at the Auburn home show and made an appointment with the guy. He came, measured the counters and gave us a date when they were going to be delivered. They arrived on time, on target and everything was done in one day, cut and dried. They were top notch, polite, courteous, and cleaned up everything. The counters were perfect. Excellent job! A hundred percent satisfied!

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    Response from Granite Transformations

    We are thrilled to learn that you are 100% satisfied. Thanks so much for taking the time to leave a review!

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    Reviewed July 18, 2015

    My experience with Granite Transformations was great and I would recommend them.

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    Response from Granite Transformations

    Thank you for your business and for choosing Granite Transformations.

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    Price

    Reviewed July 18, 2015

    My experience with Granite Transformations so far is good. It was all done in one day and that's the main reason we went with Granite. The cost is more than what we had anticipated but the guys did a good job and it looks fine. It holds up well and we're satisfied with it.

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    Granite Transformations
    Response from Granite Transformations

    We are happy to hear that you are satisfied and appreciated our 1 day installation...thank you again for your business.

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    Sales & MarketingStaff

    Reviewed July 17, 2015

    Granite Transformations helped me with the countertops. The product is great and the sales representative was fine. All seemed to work really well, but the installers were inconsiderate. We have molding that ran up to the old countertop, and instead of taking it off, because they couldn't handle it, they butchered it up. When they took the stove out of the kitchen and put it into the dining area, they did some damage on the carpet. They put it back and didn't say too much about it, but my son noticed it. They need to be more professional, and cough up to the fact that they did some damage when they shouldn't have. Other than that, they did a good project.

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    Response from Granite Transformations

    We are sorry to hear that you were not completely satisfied with your installers, and we apologize for any inconvenience this may have caused. We do sincerely thank you for your business and for choosing Granite Transformations.

    Verified purchase
    PriceStaff

    Reviewed July 16, 2015

    I saw Granite Transformations in the paper and it took me two years to convince my husband that I should go ahead and have it. I contacted them because I had heard many good things about not staining and a number of things. I didn't know anyone off hand that had used it but all the things I read about it that I did go out and looked at to plan.

    When I had him come in, they were really very nice. They came in the very next day and they were only here from 8:00 in the morning until 8:00 at night, cleaned up everything very well and I love it. I couldn't complain about anything. It's has been very enjoyable. I keep the signs so that if anybody asks me about it, I told a number of people about it and I don't know if they've gone ahead looking into it. They did my 17-foot long counter and the measurements are right on the nose. I asked him about putting it up the wall and the window sills because that was all wood and it really looked nice.

    The price was great and much better than if I went to a regular granite place. I'm just very happy.My husband wanted to put a Corian but I said "no". I don't want anything that will stain and that is easy to take care of. One of the fellows told me that one of his friends had the regular granite company put his in and they spilled some red wine on it and left a great big spot that they can't get it off. Nothing stains on my counter and that was the selling point for me.

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    Response from Granite Transformations

    What a lovely review! We are so excited that you recognize the tremendous piece of mind that comes from our surfaces, which are stain, heat and scratch resistant, do not need to be sealed and require no maintenance! It's great having such a beautiful kitchen that at the same time needs no maintenance, isn't it? Thank you so much for your kind words and for choosing Granite Transformations.

    Verified purchase
    Staff

    Reviewed July 16, 2015

    I heard about Granite Transformations at a fair. We had been talking about changing our countertops and we saw their display. They helped us with our countertop remodel and now it looks very nice. I would recommend them.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for choosing Granite Transformations.

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    Installation & SetupPricePunctuality & SpeedStaffProcess

    Reviewed July 15, 2015

    Working with everyone at Granite Transformations was a real pleasure. We had our kitchen cabinets refaced and installed granite countertop in both our kitchen and on the wet bar in our entertainment room. The finished product far exceeds our expectations. Everyone was friendly, professional and dependable. From Carlos who came to our house and showed us all the samples of granite, cabinet doors and hardware and gave us the estimate, to Gil who mapped the layout of the kitchen and served as the contractor on the job, to Alfonso and Eduardo who showed up on time everyday and did a high quality job of installing everything, every person we dealt with was great! They even proactively moved our installation week up when they had a cancellation!

    The kitchen is just beautiful. Gil handled everything and made sure that plumbing and appliance hook up were all taken care of as well. We ordered upgrades on glass cabinet doors and whisper closers on all drawers and cabinets as well as pull out shelve for some of cabinets. Everything is just great! The entire process only took 4 days from start to finish. Each night we were able to cook and operate in the kitchen. The guys did a great job of cleaning up each night and leaving things in good order for us to use that night.

    I would highly recommend Granite Transformations to anyone looking to remodel and update their kitchen. The cabinet refacing looks great, just like new cabinets and the workmanship is excellent with fine details you might not expect. They do what they do with great pride and attention to detail. The cost was less than several other quotes we had received. All in all we are very happy we worked with Granite Transformations and will definitely be calling back with them in the future for some bathroom updates.

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    Response from Granite Transformations

    Thank you so much for your review, and for specifically mentioning Carlos, Gil, Alfonso and Eduardo. This means a lot to us and we will share your feedback. Thanks again for your business!

    Verified purchase
    Installation & SetupSales & MarketingPriceStaff

    Reviewed July 14, 2015

    Granite Transformations helped me with my kitchen. I am happy with the product and the sales representative was wonderful. My big problem was the measurer and the installer. They did a terrible job installing. And because it's permanent, I can't have it fixed. I tried to stop the credit card payment but I was too late. But then when they heard my problem, they gave me a full refund, and then Granite Transformations sued me. I had two Granite Transformations' people come to my house on two separate occasions, and told me to my face "This cannot be fixed." But in court, they lied and said everything could be fixed. So the judge bought it and they won. I'm not having them near my house again. Also because of my lawsuit, I did a lot of investigation that I should have done prior, I have found out that I could've gotten true granite for half the price. I was very displeased with this horrible experience but that's my fault. I should have done my homework.

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    Sales & MarketingStaff

    Reviewed July 13, 2015

    Granite Transformations did my kitchen top and backdrop and it's very good. I've nothing but positive feedback on the sales representative. They explained what would happen. But if I had one negative comment, that would be the timing because I was without a kitchen sink for three or four days. At that time, we didn't have a sink and having to bring it upstairs to wash dishes wasn't pleasant for a while.

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    Response from Granite Transformations

    We are sorry to hear that you had a few days without a sink. Thank you for taking the time to leave your feedback.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2015

    We were remodeling our kitchen so we got in touch with Granite Transformations. Their men and their product were good and we were very happy with that.

    However, their office sucks. However the lady we were dealing with was pregnant but she was excellent and has very good customer service. She always returned our calls, answered our questions and helped us pick the stuff. Then she left and a new crew came in and I don't know if they weren't trained. One of the doors wasn't hanging right and one part broke on the drawer so they'd come up and fix it. And there was a cabinet that a door was sticking out from it and didn't close tight so we had called them up to do that. We thought they did it but they had set that aside to do at the end because they weren't sure if they were gonna do it, so they fixed the little do-dads and left and forgot to do that. We called back and told them but then we didn't hear from them.

    Meanwhile the girl we had spoke to said that they don't have any record of that so no one ever came back to fix the space and the one counter. Another thing was that Granite Transformations subbed out to have a plumber come because our sink had to be taken out and then put back in with the faucet. So when he took the sink out and put it back, instead of using Teflon tape, which I think everybody does, he used plumbers goop - liquid, pasty crap and it got into the pipe, went up, and clogged both of my faucets so I had to replace the cartridges which were $25. Never heard anything back from the office.

    Also, we were supposed to have them all week. It was a complete kitchen remodel job and they shorted the guys a day. I don't want the job rushed but then they double booked the guys. So they left us hanging for a whole weekend without our kitchen complete. They should have been here Monday through Thursday or Friday but they called them off the job to go somewhere else. The problem was with the office, not the workmen. The workmen do beautiful work and these guys didn't even stop to eat lunch. There was no horsing around or fooling around and they just worked the whole time and I feel that the office might put them under a lot of pressure to get it done. Sometimes that's not good because that's when you make mistakes when you're too rushed.

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    Response from Granite Transformations

    We are sorry to hear about your opinion of our office. Please be assured that our PA locations have been in business for many years and have served thousands of customers. We want to ensure you are a happy customer as well. Thanks so much for taking the time to share your feedback, and for your 5 star rating overall.

    Verified purchase
    Installation & SetupStaff

    Reviewed July 11, 2015

    I had granite put over the old kitchen counter, and I am satisfied with the quality of the remodel. The sales representative at Granite Transformations was nice. The installation team was also helpful. So far, for what had been done, I'm satisfied.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations.

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    Staff

    Reviewed July 11, 2015

    Granite Transformations redid our cabinets as well as put in countertops. Quality was excellent and we liked each and every person who came out here to talk to us.

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    Granite Transformations
    Response from Granite Transformations

    Thanks for choosing Granite Transformations for your cabinets and countertops!

    Verified purchase

    Reviewed July 10, 2015

    Granite Transformations helped me put in my new kitchen counters and backsplash. I was pleased with them. Their work was of good quality and nice.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations, and for taking the time to leave a review - we appreciate it!

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    Punctuality & SpeedStaff

    Reviewed July 9, 2015

    We wanted to renew our bathroom vanity so we contacted Granite Transformations. The remodel was excellent and it was exactly what I was looking for. They were very professional, knowledgeable and the people that came out to do the work were very clean, and they did what they were supposed to do in a timely fashion and cleaned up after themselves. They're a very reputable company to work with. We have recommended them and I believe they did some work for my neighbors across the street.

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    Response from Granite Transformations

    Thanks so much for choosing Granite Transformations. We would also like to extend a special thank you for recommending us to your neighbors!

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    Customer ServiceStaff

    Reviewed July 8, 2015

    Granite Transformations put countertops in our kitchen and they did a nice job - I never had to call them back for anything. Their sales rep were very helpful and the countertop looks fine.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your new kitchen countertops!

    Verified purchase
    Installation & SetupStaff

    Reviewed July 7, 2015

    I had a countertop remodel in the laundry room which Granite Transformations helped me with. The quality was very good and the installation guy who came to my home was great and very friendly. He was very courteous, clean and did a good job. Overall, it was a pleasant experience and the product turned out to be exactly what I wanted so I am very satisfied.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for choosing Granite Transformations. We are so happy to hear that everything turned out exactly as you wanted.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed July 7, 2015

    I was trying to update my kitchen so I had Granite Transformations do the cabinets and countertop. The sales representative was awesome and the installation team were really good. They were prompt, clean, quick to get it done and walked me through every step. I had an issue but they were extremely prompt on fixing it. Granite Transformations is a great company. I'd highly recommend them.

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    Response from Granite Transformations

    Thank you so much for the great review, as well as for offering your recommendation...we sincerely appreciate it.

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    Installation & Setup

    Reviewed July 6, 2015

    My neighbor told me about Granite Transformations since we were looking to get some bathrooms to be redone. The quality of the remodel was good and we were happy with that but the workmanship we were not so happy with. When the installation team was here, I noticed that there was a bulge in the shower wall that he put in and he didn't undo it when I noticed it. They had to refund the fees and everything else and it was the primary reason why we still hadn't have him come out and redo our other bathrooms.

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    Response from Granite Transformations

    We are sorry to hear about your experience and can assure you this is certainly not the norm. Thank you for taking the time to leave your thoughts here, we do appreciate it.

    Customer Service

    Reviewed July 6, 2015

    After three months of little or no communication and deceptive promises, a man showed up to start demolition. His first words were "I've never taken down a shower door like this" - it was a common door. No coverings for floor or furniture. No sealing of room. He did ask about a Lowe's where he could go and buy some clothes, but he has not gone. He did ask to borrow my tools to do some of the demo. I'm trying to be patient and see what the end is going to be, but I'm disgusted at the moment. My advice to potential customers - RUN as fast as you can away from Granite Transformation. Their best asset is making promises and excuses.

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    Verified purchase
    Staff

    Reviewed July 6, 2015

    We were 100% satisfied with Granite Transformations. They were wonderful.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your business and for taking the time to share your thoughts.

    Verified purchase
    Installation & SetupStaff

    Reviewed July 5, 2015

    I was helping a friend to fix up their house to sell it so we sought help from Granite Transformations for the countertop. It looked great when they were done installing it. The sales rep they had was very friendly and brought out a lot of great options. He was quick and it was a painless process having to install a real slab and a lot more involved.

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    Granite Transformations
    Response from Granite Transformations

    We are so glad you found the process quick and painless...exactly as it should be! Thank you again for your business.

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    Installation & SetupStaff

    Reviewed July 4, 2015

    A family member told me about Granite Transformations. They redid my kitchen counters and I'm very happy with the remodel. The only thing I'm unhappy about (it's not their fault) was the quality of sink they gave me for free was not the same quality that I had. I was extremely pleased with the sales representatives, both when I was in their shop and when someone came out to my home. I had no problem with them. The installation team were efficient. They got it done in one day and cleaned up their mess. I was extremely pleased with the entire situation. I have recommended them.

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    Response from Granite Transformations

    Although you were not happy with the sink, you gave a glowing review overall of your experience with Granite Transformations, and we cannot thank you enough!

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    Punctuality & Speed

    Reviewed July 4, 2015

    Received very satisfactory product and service from Granite Transformations. I would recommend them. They were always on time and cleaned up after themselves very nicely.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for the kind words, and for choosing Granite Transformations.

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    Sales & MarketingStaff

    Reviewed July 3, 2015

    We decided to get in contact with Granite Transformations because we had been talking about replacing our kitchen countertops and they had a much cheaper solution. The quality of work that was done in our remodel is very good and I appreciate it. The sales reps at Granite Transformations were excellent and the installers that came to our home were very good too.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are happy our solution was just right for your kitchen!

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    Installation & SetupStaff

    Reviewed July 3, 2015

    I was selling my home and was updating the kitchen when I got in contact with Granite Transformations. My son recommended them. The sales representative came in, presented options, looked at materials and invited us to the showroom. We looked at different ideas and they were very easy to do business with. The installation team was hard-working and they did an excellent job. They got in, did the job and kept everything clean. They were awesome to deal with. They cleaned up everything. We thought we'd have to get rid of the sink and all that stuff. They said, “Nope. We're hauling it all the way.” They did and it was a good return on my investment.

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    Response from Granite Transformations

    Thank you to your son for recommending us, and thank you to you for choosing Granite Transformations!

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    Customer ServicePriceStaff

    Reviewed July 2, 2015

    I'm pretty happy with our kitchen's remodel. However, there's been an issue with the seam on the granite all along that I don't think is really top quality. The day they were here installing, I kept them for a couple of hours trying to get it set. It felt like that was as good as it was going to get. It's not an eyesore but it's certainly just a little bit of a quirk. But the team were okay. Ultimately, they drilled through an electrical line. After they left, we didn't have power in a room. Fortunately, I think through Granite Transformations' luck, the plumber who had come to do the plumbing work that day for them, left their card and we called them, and they basically handled it for us without us having to battle with Granite Transformations. So it got handled very smoothly with no cost, no fuss. They obviously had a good subcontractor that comes out but Granite Transformations wasn't really involved.

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    Response from Granite Transformations

    Although there were a few issues as you point out, we are grateful for your overall 4 star review. Thank you so much for choosing Granite Transformations.

    Verified purchase

    Reviewed July 1, 2015

    I decided to go with Granite Transformations because of their price. I had them work on my kitchen counters and sinks, and the quality of the remodel was excellent. So, it was an extremely good experience with them.

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    Response from Granite Transformations

    Thank you so much for your recommendation, and for choosing Granite Transformations!

    Verified purchase

    Reviewed July 1, 2015

    We had a great experience with Granite Transformations. They were very professional, did a great job, and cleaned up after themselves. I've recommended them a couple of times.

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    Response from Granite Transformations

    Thank you from all of us at Granite Transformations for recommending us...truly the highest compliment we can receive!

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed June 30, 2015

    Granite Transformations remodeled our kitchen and it looks great. Their sales rep laid it on the line, showed me a video, then cut down to the prices and what I liked. Also, their installation team was real nice and friendly. They cleaned up after themselves and they were great. However, there was a problem with the plumbing. Whoever they hired was bad and I let them know that so they got somebody else out here quick. He fixed whatever that individual did not do right and it's good that they're able to jump on that for me.

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    Response from Granite Transformations

    Thank you so much for the kind review. We do appreciate you understand the non-Granite Transformations plumbing situation and we cannot thank you enough for your business.

    Verified purchase

    Reviewed June 29, 2015

    Granite Transformations finished the job but I don't feel that it's quite worth what we paid for. Removing excess grout still has to be done by us. I'm getting ready to show and sell my house and I can't show it like this. They came out with not enough to finish the project, which I'm not happy.

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    Response from Granite Transformations

    We are sorry to hear that you are not 100% satisfied. Hopefully you have already contacted your local Granite Transformations to have the issues taken care of. Thank you for your business.

    Verified purchase
    Staff

    Reviewed June 28, 2015

    We saw Granite Transformations at the town fair and I decided to get in contact with them because I liked the idea of putting the product over our existing counter and that they didn't have to tear up my tile for the kitchen remodel. Everybody was great and very polite. They were really nice and we're all happy with the quality of the work they've done.

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    Response from Granite Transformations

    We are excited you valued our no demolition process, and the no stress mentality that goes along with it. Thank you again for your business!

    Verified purchase
    Staff

    Reviewed June 28, 2015

    Granite Transformations did an excellent job with my fireplace. Their rep brought different types of granite that we could use. I brought him up to see if the hearth could be done with the granite over the top. He told me how it was going to be done, showing how strong it was and durable, and how to take care of it. All of that was very helpful. The whole highlight is that they're not putting a big piece of granite like it's usually put on a kitchen counter, but it’s still as strong and durable as the granite that they use for those plus it was something that looks very, very nice and attractive. I'd recommend them!

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    Response from Granite Transformations

    Granite Transformations excels at fireplaces and we are delighted we had the opportunity to work on yours! Thanks so much for your business.

    Verified purchase

    Reviewed June 27, 2015

    We needed work done on our tiles and one of our local friends told us about Granite Transformations. They have done the remodel of two of our bathrooms which they did pretty good. I only had one little discrepancy and that's where the sinks were set. The contour was not smooth and round, even with the sink. So we asked for that to be rounded out and they did that. It's still not quite exactly the way it should be but it's okay so I'd still recommend them.

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    Response from Granite Transformations

    Thank you for choosing us to do both of your bathrooms, we really appreciate your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed June 26, 2015

    We wanted to redo our countertop that's why we contacted Granite Transformations. The quality is good. The only problem we're having right now is the edges because it leaves little space. But other than that the sales representative and the installation guys were all good. They're very friendly. I'd recommend it to a friend. They were great.

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    Response from Granite Transformations

    Thanks for mentioning the quality of the product as well as the sales and installation team...we appreciate it!

    Verified purchase
    Installation & SetupStaff

    Reviewed June 25, 2015

    I needed countertops so I called Granite Transformations and what they did was fine. Both the sales rep and installation team were good.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review, and for choosing Granite Transformations.

    Verified purchase

    Reviewed June 25, 2015

    The countertop is beautiful. Granite Transformations did a beautiful job with that. But I’m sad because we’re excited to have this done and when I pay a little bit money I want it to look like the professionals did it but it looks like I did it and I'm not good at doing any of that.

    My husband and I did our whole kitchen. We put our cabinet and the backsplash came already together and all they had to do was attach it to the wall but they cracked up the cabinet. When they came to do the measurements for the countertop in the backsplash, the gentleman made such a mess because he was gluing stripped cardboard to lay out the backsplash. He stripped paint off my counter and the cabinet top. We had them come back because several of the marble subway tiles in the back were cracked. They came back and fixed it. I would have them come back to do the countertop. For as much as I paid for this, it shouldn’t look like an amateur did it.

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    Response from Granite Transformations

    We are sorry to hear about your experience. We hope that you contacted your local Granite Transformations to resolve any outstanding issues.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 23, 2015

    I called a gentleman to do some work on kitchen cabinets or to replace my cabinets. He couldn't do what I was asking or he didn't think it would be feasible so he steered me towards Granite Transformations. I was very satisfied and impressed with their work. Their people are very professional and they did an excellent work. They were on time and cleaned up after they finished. They did a beautiful job. I had no complaints at all. It was a good experience and I will highly recommend them.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your cabinets. We sincerely appreciate your business.

    Verified purchase
    Punctuality & Speed

    Reviewed June 22, 2015

    We've been looking to change over to granite countertops in our kitchen for quite a while and Granite Transformations caught my eye so I contacted them. They did everything they said they would within the time frame they had set and it came out beautifully. We're very happy with it.

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    Response from Granite Transformations

    We are so excited to hear that you are happy with your remodel. Thank you again for your business!

    Verified purchase
    Staff

    Reviewed June 21, 2015

    I called Granite Transformations and asked if they had a place that would display their products and they did. I went there and was encouraged by what I saw. he guys that came in and worked for me did a great job. Every one of them knew what they were doing. I'm delighted with their job. Anybody that have come visit me are also delighted with the job.

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    Response from Granite Transformations

    Thank you for visiting our showroom, and for choosing Granite Transformations!

    Verified purchase

    Reviewed June 19, 2015

    We live in a manufactured home. We couldn't get regular granite so we decided to get into contact with Granite Transformations. The quality of the remodel was very good.

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    Response from Granite Transformations

    We are so happy to hear that our lightweight granite, quartz and recycled glass countertops were ideal for your situation! Thank you.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2015

    My son was going to do his countertops and I asked him if he heard about Granite Transformations and he said no. Shortly after that, one of their commercials came up on their TV. He called the number and we went to their showroom on the weekend. He really liked it so he got it. After he got his, I got mine too. The seller that did the template was very nice did an excellent job. The only problem I had was communication problems with the guy that I bought it from. He was supposed to check on the sink for me and apparently he passed it on to somebody else and they failed to communicate back to him. When they showed up for the job, they did not have my sink for the kitchen, the faucet for the bathroom and the granite for my carts that I have in the kitchen. As a result they had to take everything back and come back on a Saturday to finish up. That was the part I was not very happy about. Other than that, it turned out very nicely.

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    Response from Granite Transformations

    We are sorry to hear about the inconvenience, but we are delighted that you gave us such a nice review. Thank you to both you and your son for choosing Granite Transformations!

    Verified purchase
    Customer Service

    Reviewed June 17, 2015

    We had a problem with the counter from Granite Transformations. They came out, questioned us a few times, had to make a few phone calls, and then they replaced it. They did a good job and stood by their warranty.

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    Response from Granite Transformations

    We are sorry to hear of any problems, but are happy that everything was resolved to your satisfaction and as you indicated, we certainly do stand by our warranty as we want to be sure our customers are 100% satisfied. Thanks so much for your business.

    Verified purchase

    Reviewed June 17, 2015

    Hot water valve leaked. My bad. Not checking to see if water flow is completely shut off your bad. Caps should be put on for just that reason. Maybe a change in procedure is needed. We were gone to babysit for hours. Water on kitchen floor, under cabinets and in basement, not fun. Running around at 9 PM to replace valve, not fun.

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    Response from Granite Transformations

    We are sorry to hear about the leak, hopefully you contacted the plumber for assistance and the matter was resolved to your satisfaction. Thanks for choosing Granite Transformations.

    Verified purchase

    Reviewed June 16, 2015

    Granite Transformations performed good quality work. Highly recommended!

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for the recommendation, we sincerely appreciate it.

    Verified purchase
    Installation & SetupStaff

    Reviewed June 15, 2015

    We were at the L.A County Fair when we stopped by Granite Transformation's booth. They were not pushy, very well versed in what they do and they answered a lot of our questions. The quality was excellent and their installation team were outstanding. In fact, I've told a lot of people in our neighborhood about Granite Transformations.

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    Response from Granite Transformations

    We cannot thank you enough for continuing to recommend Granite Transformations to people in your neighborhood!

    Verified purchase
    Installation & SetupStaff

    Reviewed June 14, 2015

    We had our counter done several years ago by Granite Transformations. The sales rep was very good and helpful in figuring out the design. The installation team were hard workers. Overall, the remodel has been good but there are few little things that could have been a little better. Now our kitchen looks very neat and a lot better.

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    Response from Granite Transformations

    We are thrilled to hear that your kitchen looks great and thank you again for your business.

    Verified purchase

    Reviewed June 13, 2015

    I had a very good experience working with Granite Transformations. There is no problem. I contacted them because of their way of transforming - the quality of their remodel is very good.

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    Response from Granite Transformations

    Thank you so much for the review, and for choosing Granite Transformations!

    Verified purchase
    Installation & SetupStaff

    Reviewed June 12, 2015

    I looked into Granite Transformations, which a friend told me about, because of its value. The installation team were very professional. They came when they said they were coming and they also tried to keep the mess to a minimum. They did a remodel in my house and the cabinets are beautiful - that's good quality - but I'm not happy about the countertop. I guess you get what you pay for. I'd recommend getting true granite tops but other than that, they did a nice job.

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    Response from Granite Transformations

    We are so sorry to hear that you are not completely thrilled with your countertops! Please note that our countertops are real granite, quartz or recycled glass (depending on which product you pick). They are simply engineered with our Forever Seal product to provide a lifetime of beauty and no maintenance, unlike traditional "slab" granite.

    Verified purchase

    Reviewed June 10, 2015

    Granite Transformations was excellent! They really took the time to make sure that the pattern was going to look great, and the quality of work was excellent. I recommend them.

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    Response from Granite Transformations

    Thanks so much for taking the time to leave a review, as well as for saying you recommend us - we truly appreciate your business!

    Verified purchase

    Reviewed June 10, 2015

    We love the job done by Granite Transformations. We started out having them do our kitchen counters and from there had them completely do our master bathroom. They updated our kitchen into an exciting room and transformed a mediocre master bath into a show place. It made so much difference in our bathroom. I'm not worried at all if we have to sell our property now, it will sell quickly. I have recommended them to other people who are getting ready to remodel and I personally believe it's the only way to go.

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    Response from Granite Transformations

    These are comments are wonderful and we are so happy to read them! Thank you for choosing us not only for your kitchen, but also for your master bathroom. You are 100% correct - it's great to stay in your home and enjoy the beautiful updates you've done, but should you decide to sell and move, you most certainly would be adding tremendous value to the home, making it very attractive to potential buyers! Thank you so much for recommending Granite Transformations.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed June 9, 2015

    Granite Transformations helped us to have our kitchen remodeled. It was great and outstanding. Their sales representative was very knowledgeable and helpful. The installation team explained everything that they were going to be doing, was on time, did a great job, cleaned up after himself, no mess. I'm very happy with the product. It looked great!

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    Response from Granite Transformations

    We sincerely thank you for choosing Granite Transformations for your kitchen remodel. And thank you for commenting on both our sales and installation teams - we truly appreciate it!

    Verified purchase
    Installation & SetupStaff

    Reviewed June 8, 2015

    Granite Transformations helped me with my kitchen countertop and the remodel was very nice. Their sales rep was very patient with us and went through everything to show it to us and he was very knowledgeable. The installation team was very polite, nice and hardworking. Overall Granite Transformations has good quality and I am happy with the experience.

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    Response from Granite Transformations

    We are delighted to learn that you appreciate how quality our products are, and really do thank you for commenting on our great sales and installation teams!

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    Installation & Setup

    Reviewed June 8, 2015

    We are completely satisfied with the product, the installation and the service. What more would I need to say? We recommend it to anyone.

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    Response from Granite Transformations

    We are so happy that you were completely satisfied with the product, installation and service! Thank you so much for choosing Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed June 8, 2015

    Granite Transformations helped me in installing a conglomerate counter top. The quality of which is wonderful. The sales representative came out and gave me a presentation. He had to come back, however, to deliver the same presentation to my husband. He had our questions answered, and everything was good. I would recommend them.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your new countertop!

    Verified purchase
    Installation & SetupStaff

    Reviewed June 7, 2015

    Granite Transformations had the countertop and the procedure that we really liked and it just worked. The quality of the countertop was excellent. The salesman that originally came out and took the order was great and he explained everything to us. There was nothing that we didn't already know. The only thing he did tell us was "It's not a problem. We won't make a mess in your house. You'll never know we were there." Well it didn't turn out that way. Though I should say that the people that came and did the installation were very nice. They were understanding but it wasn't professional. We were not happy with the work that was done because they were sloppy. They cut a lot of the granite in the house and not outside so the crap was everywhere. It just was very disappointing and was just too much. But they got it done and it looks great.

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    Response from Granite Transformations

    We are sorry to hear that your experience was anything less than perfect. We do appreciate you indicating that the job was done to your satisfaction and "looks great". Not sure why the stone would have been cut directly inside your home, but we will relay your comments and look into it more, thank you.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 6, 2015

    The only problem I had with Granite Transformations was that they didn't ask if I wanted my stove taken away and they did that. There were a couple of things on my stove that I wanted. I was in the hospital then, so my friends were here and it was taken away without me knowing about it. It was still in good condition and I could've used it in one of my apartments. Other than that, they did a fairly good job. There were a few issues I had with it but I called them and they came out immediately and took care of it. All in all, I would recommend Granite Transformations but I would just say, "Hey! Make sure somebody's there and make sure they don't take your things away without asking you."

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    Installation & SetupStaff

    Reviewed June 6, 2015

    My countertops were as old as the house and it was time to get rid of the tile squares with the grout in between because these were yucky and nasty. I could've spent the money to have somebody come in and totally tear out the grout and re-tile, and try to find tiles that matched, but I did not. I purchased countertops from Granite Transformations and really love the countertops they installed. Everybody that comes in here says, "Wow! They look really, really good." I haven't had any problems with them and really enjoy them. I wish I would've been a little more prepared to do what I wanted to do with my kitchen counter. I already asked them, "If I do this, will you come back and fix this?" And they said, "Sure!" Their installers were very professional and did a fantastic job. They have very good people working for them.

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    Response from Granite Transformations

    Thanks so much for choosing Granite Transformations. We are so glad you love your new countertops and that they offered the perfect solution to go right over your old tile!

    Verified purchase
    Staff

    Reviewed June 5, 2015

    We were quite happy with Granite Transformations. When we saw them for the first time, we were interested in their products and so we had them come out for a kitchen redo estimate. The only problem I had was that we had to wait because the material for the second half of our backsplash with one wall hadn't come in. So they had to come back a second time to finish that. When we went through the work and saw where they had put in the first backsplash for the first wall, we noticed that there were a lot of horrible job underneath.

    I told them what had happened and sent some pictures of what it looked like. They told me they could either come out the next day and redo it or they can redo when they were coming to do the unfinished part. We chose the latter. When they redid it, they sent a different team to redo it and we were extremely happy with them. They corrected it, and it is now beautiful. After the renovation, the kitchen has improved. I will do it again in a minute. When I will get my bathroom done, they are probably going to be the ones who will do that too.

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    Response from Granite Transformations

    Although you initially had some concerns, we are thrilled that everything was completed to your satisfaction. Granite Transformations offers beautiful solutions for bathroom remodels, and we would love to work with you again! Thanks so much.

    Verified purchase
    Installation & SetupStaff

    Reviewed June 5, 2015

    I had been wanting to redo my kitchen, so I ended up with Granite Transformations working on my kitchen and three bathrooms. The installation team was very good but the guy I was dealing with, the one who owns the franchise screwed me royally but he's gone now. I told the rep that I had a problem with that guy because he flat out lied to me. I had ordered a particular tile and he told me that they no longer make that, but I now have it in my bathroom so they do still make it. He put in the tile that was not Granite Transformations' tile, and he did a horrible job that I couldn't stand that floor, I had to have it redone. But finally everything's been taken care of now.

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    Response from Granite Transformations

    We are glad that everything has worked out to your satisfaction, and thank you so much for being loyal to Granite Transformations and giving us a 5 star review! Thank you again for choosing us for your kitchen and three bathrooms.

    Verified purchase
    Staff

    Reviewed June 4, 2015

    We've been looking at upgrading one of our bathrooms so we contacted Granite Transformations. The quality was very good. Their sales representative was very knowledgeable. He took a lot of time with us and he was not pushy. The company is professional and friendly.

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    Response from Granite Transformations

    Thank you for commenting on our friendly and professional staff. At Granite Transformation, service to customers is of the utmost importance and we truly do appreciate you as a customer.

    Verified purchase
    Staff

    Reviewed June 4, 2015

    Granite Transformations salespeople and installers were on-time and professional. The granite top was exactly what was promised. I would recommend this company.

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    Response from Granite Transformations

    Thank you for your business, and for taking the time to leave a review. We truly appreciate it.

    Verified purchase
    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed June 4, 2015

    It started with the Home Show in Melbourne, Fl. We had no intention of redoing our kitchen counters. We saw this product at the home show and was impressed. The girl at the display asked if we would like to have a salesman visit and we said "OK." About 2 weeks later, ** showed up at our house. He was informative, professional, witty, interesting, and a great salesman. We signed the contract. About a week later, 2 more professional persons showed up to make the pattern for our counters. The counters were manufactured and installed within 3 weeks. The job is beautiful. The price was right and we are very happy!!!

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    Response from Granite Transformations

    We are thrilled that you decided to have us in your home after meeting you at the Melbourne home show! We are so excited that you are loving your new counters. Thank you again for your business.

    Verified purchase
    PriceStaff

    Reviewed June 4, 2015

    We saw Granite Transformations at a trade show and we were wanting to redo our kitchen so we got them to do it. Our interactions with their reps were all positive. He came over and measured everything out and he had pretty good selections to choose from. Have us what we thought was a fair price. So off we went. It was fine, the work came out very well. Everything they said they would do, they did. They were very professional and easy to work with. We used them for a second time for our bathroom.

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    Response from Granite Transformations

    Thanks for choosing us not once, but twice! We are so happy to have had the opportunity to come back and work on your bathroom as well.

    Verified purchase

    Reviewed June 3, 2015

    I had a relative who had work done in their home by Granite Transformations. So I got them for some work for my home as well, and their service has been of good quality. Everybody showed up when they were supposed to and got things done when they were supposed to, so I was pretty satisfied.

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    Granite Transformations
    Response from Granite Transformations

    Thanks for taking the time to leave a review, and for choosing Granite Transformations!

    Verified purchase
    Installation & SetupStaff

    Reviewed June 2, 2015

    I contacted Granite Transformations because of the way they could do the work by putting a granite top on top of the countertop. It wasn't as messy as taking the whole top off. The installation team was very professional and we like what they did very much. It was a very pleasant experience working with them. We didn't have any problems and they did everything we expected.

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    Response from Granite Transformations

    We are so happy that our unique, "over-the-top" product provided just the solution for what you needed. Thanks so much for choosing Granite Transformations!

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    Customer Service

    Reviewed June 1, 2015

    The first time Granite Transformations were supposed to come, they never called. Somebody's car broke down. The second time, nobody called, something else happened. The third time, they were supposed to come at 9 o'clock, then 10 o'clock and they finally came at 4 o'clock in the afternoon. They had promised me a cutting board which I never got and they broke the knob on my drawer and I'm still waiting to have that repaired. I keep calling up but nobody ever called me back. But I like the project.

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    Response from Granite Transformations

    We apologize for the initial missed appointments and can assure you that action was taken on our end. Additionally, we gave you a significant discount because of your troubles and hope you appreciated and valued that. Please note our cutting boards are made out of our products (granite, quartz or recycled glass) and not wood as you had requested. It was nice speaking with you this morning on the phone.

    Resolved outside ConsumerAffairs
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    Staff

    Reviewed June 1, 2015

    I had excellent service from Granite Transformations two years ago. It's a wonderful organization and the people who work for it did a wonderful job.

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    Response from Granite Transformations

    We really value you as a customer, and are so happy you are still enjoying your remodel 2 years later...thank you!

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    Staff

    Reviewed May 31, 2015

    It was a good experience. The product is beautiful and the people at Granite Transformations are very workable and kind.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for the 5 star review, we truly appreciate your business!

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    Installation & SetupStaff

    Reviewed May 30, 2015

    Granite Transformations installed countertops in my kitchen. I like the quality of the remodel they did and I'm very happy with it. With the original salesperson who had came out, it was fine. It's been awhile since I had the original installation done and I had a second one -- a wall addition to my kitchen. The installer guy was great. He came in and did what needed to be done. He got me the right stuff and was very helpful. Because there was a length of time between my original installation and the second installation, I could not match my original counter with my new extension because the product does change. So that's something for folks to think about but I would recommend them.

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    Response from Granite Transformations

    Thank you for using Granite Transformations twice! We love our repeat customers and sincerely thank you for your business.

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    Installation & SetupStaff

    Reviewed May 30, 2015

    Granite Transformations has been really good. I like everything from A to Z, and I don't say that about too many experiences. When I misplaced the literature on cleaning, they hand-mailed me a letter and spelled it out. The quality of their remodel is very impressive and we're very pleased with the product. We liked the people that measured it as well as the person that installed it. It was all thumbs up.

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    Response from Granite Transformations

    Thanks so much for commenting on the product as well as our professional team involved in the template and then the installation for your remodel! We appreciate your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed May 29, 2015

    Installation of granite countertops, backsplash, sink, and faucet in kitchen. Quality of the products, as well as the installation, was excellent. Highly recommend Granite Transformations, their products, sales staff, and installers. We did significant research before selecting this company, and they lived up to our expectations and high standards.

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    Granite Transformations
    Response from Granite Transformations

    We are glad that you did your homework before selecting a company - that is very important! And we we are even more happy of course that you selected Granite Transformations. Thanks so much for your business.

    Verified purchase
    Staff

    Reviewed May 29, 2015

    Granite Transformations put in our countertops and I love the quality of that remodel. Their sales representative was very nice and knowledgeable. What he said is what I expected, and that's what I got. The young men that brought it out were very nice and they put things back intact for me. So the whole thing was very good.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for selecting Granite Transformations for your remodel, and for commenting on both the sales rep and the installation team. We appreciate it.

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    Punctuality & Speed

    Reviewed May 29, 2015

    The work that Granite Transformations did looks really good. Their installers were all very professional and personable. They did a very good and quick job, and they cleaned up very well after themselves.

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    Response from Granite Transformations

    We always strive to leave a customer's home just as clean as when we entered, so we really appreciate you noticing this. Thanks for choosing Granite Transformations!

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    Installation & SetupStaff

    Reviewed May 28, 2015

    Granite Transformations' sales representative was wonderful. I wasn't there when they installed but it was excellent.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for taking the time to leave a review. We will pass along your comment about your wonderful sales rep!

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    PriceStaff

    Reviewed May 28, 2015

    I was contemplating on redoing some of the parts of the kitchen and was getting estimates from some people on granite countertops which I wasn't very happy with neither the price nor material. Then I saw Granite Transformations one page ad in the newspaper and I thought since I didn't want to tear the whole kitchen apart just to get countertops, I'd give it a try. Well, I’m extremely satisfied with it. In fact I've had them in here twice now.

    My cousin who owns a 10-unit apartment building has used them there as well. She has had their material in for some years and swears by it.

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    Response from Granite Transformations

    Thanks so much for using Granite Transformations twice in your home, and please give a special thanks to your cousin as well! We really do appreciate your business.

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    Installation & SetupStaff

    Reviewed May 27, 2015

    The work we asked Granite Transformation to do came out real nice. They were very professional and the installation was done very well. Being familiar with remodeling, there's always little quirks and little things you have to do to make it work - their people did that. They had to come out and take the grinder and make the closet dip better.

    The only thing I would take note of for future installations: there was some missed spots so it's kind of a hollow spot in a couple of spots. If you could hit your nail or you knuckles on it, you can see it's not solid underneath. There was a little miss of the adhesion. That would be the only thing that the installer needs to be a little more conscious of. All-in-all, I'm very happy so far and I love the countertop. It cleans easy, it matches my kitchen and I have been very happy with it. I highly recommend it.

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    Response from Granite Transformations

    Although you did mention a few things, which we appreciate, overall you gave us an excellent review and we are very grateful for that. Thank you again for choosing Granite Transformations!

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    Installation & SetupStaff

    Reviewed May 27, 2015

    I wanted the work done in a short amount of time with very little, if any, demolition so I decided to use Granite Transformations. Their sales representative was very informative. The team that did the installation were very efficient and friendly. They did a good job. I like it and recommended it to two people.

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    Response from Granite Transformations

    We are thrilled that our "No Mess, No Stress" philosophy fit your lifestyle, and thank you so much for recommending us to others!

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    Staff

    Reviewed May 27, 2015

    I was browsing online and came across Granite Transformations and purchased a powder room sink from them. It was a pretty good quality, I have no problem with it. However, my wife just got one small issue with the installation. She felt they could have done a better job. I wasn't home at the time of the installation.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review here, and for your feedback on the installation.

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    Installation & Setup

    Reviewed May 26, 2015

    No problems at all during the installation. They were perfect and what they did looks great. I would recommend Granite Transformations.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review, and for purchasing from Granite Transformations!

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    Installation & SetupPriceStaff

    Reviewed May 26, 2015

    We decided to get in contact with Granite Transformations because our house is old and we really didn't want to rip into the kitchen too much, so we thought that just placing a granite on top was a much better solution for our situation. When we first stopped by there, their staff were really helpful and they got us lined up really nicely. Then when we were ready to proceed with the quote, they were really on top of it in regards to scheduling and coming up all the way from where their office is. Everyone we spoke with was very helpful. The installers cleaned up pretty well and installed it very nicely. The quality of the remodel is definitely appropriate to the cost. We get a lot of compliments on it and it's worked out really well for us. I would definitely recommend them, and we have in fact recommended them to other folks.

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    Response from Granite Transformations

    We are so happy that you found Granite Transformations to be the perfect solution for your situation! Thanks so much for commenting on the showroom staff, as well as the installers. We are thrilled that you love the final result.

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    Reviewed May 25, 2015

    I had them do two jobs two different times, one upstairs and one downstairs. Granite Transformations did a good job just as I expected. It had a little problem and they came back and corrected it.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations not once, but twice! We truly value your business.

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    Staff

    Reviewed May 25, 2015

    They did it in one day & they did a good job. They were friendly, courteous & they have quality products. We like the product and the fact that they didn't have to tear down the whole countertop.

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    Response from Granite Transformations

    Done In A Day, Beautiful For Life! Thank you again for choosing Granite Transformations for your remodel.

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    Installation & SetupStaff

    Reviewed May 24, 2015

    I first heard about Granite Transformations on TV. I went online then and looked at the things they had and the way they went about it. And I decided that would work for us to put it over the existing countertop. The sales representatives and the installation team were all very good. I’d recommend the head guy to anybody. He was neat and tidy, and he did what he said. The whole crew just worked to get it done and I don’t think they ever took breaks. So overall, I absolutely had a really good experience and we’re satisfied with the product.

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    Response from Granite Transformations

    Our team is truly a dedicated one, and it is very nice for you to have noticed that hard work. Thanks so much for your business.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 24, 2015

    Granite Transformations helped us with our kitchen counters. I was very happy with their work, I thought the quality was good. It was very convenient and without mess. Everybody was great. They called, showed up on appointments on time, did follow-through, and were honest.

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    Response from Granite Transformations

    Thank you for selecting Granite Transformations, and for taking the time to leave a review. We really appreciate it.

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    PricePunctuality & Speed

    Reviewed May 23, 2015

    I first learned about Granite Transformations through a neighbor and since ours needed to be replaced, I decided to get in touch with them as well. They met our expectations. The quality of the remodel they did was good. Also, the timing was pretty much spot on what they've said it was going to be. They gave us a chance to put it in early but we went home so timing-wise, they did a good job and the price was what they had quoted, so that was good.

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    Response from Granite Transformations

    Thanks so much for taking the time to leave a review! All of us at Granite Transformations really appreciate your business.

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    Reviewed May 22, 2015

    Granite Transformation was great! We like what they did. Their service was wonderful and it matches really perfectly. Everything was done great.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for your business and for choosing Granite Transformations.

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    Installation & SetupStaff

    Reviewed May 22, 2015

    I have a family friend that had Granite Transformations done to their bathroom and their kitchen. I saw the result of their work and I was impressed by it.

    Their sales rep was very helpful on helping us decide based on what kind of cabinets we have and the color and all those sort of things. I also asked their installation team questions and they're also very helpful plus they speak English.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for your review! We are glad you enjoyed working with both your design consultant and installation team.

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    Staff

    Reviewed May 21, 2015

    Granite Transformation's remodel of our kitchen is of great quality. My wife has a lot of questions but the sales rep explained everything thoroughly. Everything went smoothly, so I recommend Granite Transformations.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for selecting Granite Transformations for your kitchen remodel. We truly appreciate your business.

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    Staff

    Reviewed May 21, 2015

    I had a great experience with Granite Transformations. I got what I wanted and they were responsive. There was one problem and they resolved it so I would use them again.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your business, and for taking the time to leave a review!

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    Reviewed May 20, 2015

    Granite Transformations were very accommodating and their product is good. They did what they said they would do. So, it was an excellent experience with them.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your business, and for taking the time to leave a 5 star review...we appreciate it!

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    Staff

    Reviewed May 20, 2015

    I used Granite Transformations for my new granite kitchen countertops and sink. It was quite wonderful because from the point that they came out and sold us and told us what we're going to do, the saleslady was wonderful. The man came out and measured one day, took all of these measurements and did his templates and everything. And then about a month later, there were two guys that came in. They first came out and they told us exactly what they were going to do, and that's exactly what they did. When they got to one piece of the countertops, it was fairly large. They didn't want anything to happen to it so they called a third man in to help when they moved it out of the truck so they could make sure that it didn't bump anything and they were very careful. When they were done, they cleaned up everything. So, in one day the granite tops and the sink were in, and we were ready to go. We were very pleased.

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    Response from Granite Transformations

    Thank you for your review. We are so happy that you are pleased with the product and the speed of installation!

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    Installation & SetupStaff

    Reviewed May 19, 2015

    I wanted new countertops in my kitchen. The Granite Transformations sales rep was great, she came to the house and spent about an hour here and we got along fine. I was at work when they installed them but everything was fine when I got home. The countertops are excellent.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review, and for your business!

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    Staff

    Reviewed May 19, 2015

    We liked the remodel they did for us because it didn't ruin our tile and the stuff that we had at the backsplash, whereas if we had replaced the counters with the regular granite, it would've ruined the tile and we would have all that redone. In addition, they were very professional and did a fabulous job. They answered all my questions and I'm impressed with their workmanship. I would recommend Granite Transformation to friends!

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    Response from Granite Transformations

    Thanks for selecting us and we are so happy we were able to meet your need of not displacing your existing tile!

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    PriceStaff

    Reviewed May 18, 2015

    I had Granite Transformations out a couple of years ago and decided not to do it because it was kind of expensive, and so I went back to the same sales rep and she was long gone. So I started with somebody new. She was good. We actually to their facility this time instead of having them to come out. And then they sent out a guy, basically, to do the measurements and kind of assess the whole job, and he was great. He was a former contractor himself. He understood architecture and design pretty well. He closed the deal and got us to write the first check. I've been very impressed with the quality of the remodel, which was done six months ago. In fact, I was surprised by it on how well it works and fits. I haven't had any problems. It really did the job I was trying to do with it.

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    Response from Granite Transformations

    We are so happy that you decided in the end to use Granite Transformations, and even more happy that you are loving the results. Thanks so much for your business.

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    Price

    Reviewed May 18, 2015

    It's good so far. It's pretty pricey but Granite Transformations did a good job for us.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your business, and for choosing Granite Transformations.

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    Punctuality & SpeedStaff

    Reviewed May 17, 2015

    I learned about Granite Transformation through my husband. He used to see the building down and talk about it all the time. The sales representative was very good, helpful and walked us through everything. We said what we wanted and she told us what was available and what we would need to do if we had solid granite compared to the overlay, and which works better, then we don't have to reinforce our cabinets. It was very good besides the fact that we had to wait longer than they wanted us to because of a problem with getting the granite, like a two-week delay. But other than that, they came in and it's fine.

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    Response from Granite Transformations

    Although you had a 2 week delay, we sincerely appreciate your 5 star review and are so happy that you love your new countertops!

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    Installation & SetupSales & MarketingStaff

    Reviewed May 16, 2015

    We wanted to look into granite countertops so we decided to contact Granite Transformations. The quality of their countertops and their sales representatives were very good. Also, the installation team had done everything that the salesperson said they would do.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for commenting on the quality of our products, as well as your experience with our sales reps and installation team! We really appreciate it.

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    Punctuality & SpeedStaff

    Reviewed May 15, 2015

    Granite Transformations gave the products that I wanted. They had to alter the countertop to my liking which isn't something they usually do, but they did and they've incorporated the backsplash which is a different material than the recycled glass. It is exactly the way I wanted it done, and it looks great. They were wonderful. They arrived on time and came in with no problems whatsoever.

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    Response from Granite Transformations

    Thank you for your review, and your business. All of our work is custom tailored to the homeowner's wants and needs, and we are happy that we were able to deliver exactly what you desired!

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 14, 2015

    I recommend Granite Transformations. My wife loves the countertops we received. The sales representative was very detailed and showed me all the options I have. Actually I wasn't thinking I was going to conclude the deal during the first visit. The installation team was on time and did their job exactly as long as they have predicted. Overall, everything was satisfactory for us. We didn't have any issues or doubts about going with them.

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    Response from Granite Transformations

    We are so pleased that you enjoyed the selection process and found installation to be a breeze. Should your needs ever warrant additional services, we are just a phone call away! Thanks again so much for your business.

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    Customer ServiceStaff

    Reviewed May 14, 2015

    I went to a Granite Transformations home show in Sacramento. They put granite over my counters and resurfaced my cabinets. The kitchen is gorgeous but I had several misunderstandings with them. The plumber came in and installed the new garbage disposal and sink but on Christmas Eve, my sink started leaking. So I had water all over the floor and underneath the sink. I called the next day to get the plumber back out. But she copped a little bit of an attitude and that irritated me because it was something that she did.

    I wasn’t happy because it was Christmas Eve and I had my family over. It couldn’t get fixed on Christmas and I’m busy at work. I have something big happening on December 26 and she called me and she goes, “I’m sitting in front of your house. Well, I’ll give you five minutes to get here.” She was supposed to call me 30 minutes out, not when she got in front of my house. So I raced home from work. It was end of the year. I’m a bookkeeper. I had a lot of work to do.

    My learning theory out of this experience is I should’ve left a note. “Do not cut up the switch for the garbage disposal.” The first day when I got there, I showed them the buttons to the garbage disposal. It’s not cut out for the switch plate. But he did it anyway. So I lost it when I saw the cuts in the granite. But they were able to put in another piece of granite where you can’t see it. But to me, that wasn't the point. He shouldn’t have done it but still he apologized. And I should have left them a note. So I can’t get my refrigerator out now because of the opening between the two cabinets.

    The granite over the tile went out further than we thought. Now if I ever have to get my refrigerator out, I have to lift it over the counter. But that was my bad because I didn’t realize. When the granite came in he didn’t measure it for the refrigerator. But the refrigerator was already in. When you put the granite on top of it, it went out further than I thought it would. If I had to get the refrigerator out of the kitchen, it’s going to make my life interesting. But I would recommend Granite Transformations. I would just tell people about my learning experience.

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    Response from Granite Transformations

    We are sorry to learn that you seem to have had a few bumps and issues along the way, but we are happy that everything worked out in the end, and we sincerely thank you for your review!

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    Installation & SetupStaff

    Reviewed May 13, 2015

    I wanted granite countertops in my kitchen and decided to contact Granite Transformations. Their people were great and they helped me with everything. The installation team made sure everything was cleaned up and they did an excellent job. I just love it. It's beautiful.

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    Granite Transformations
    Response from Granite Transformations

    We are thrilled you love your beautiful new kitchen countertops and thank you for choosing Granite Transformations!

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    Staff

    Reviewed May 12, 2015

    Granite sales rep explained everything. Their people came out, did measurements, and told us what it would look like. They've done a good job and we liked what we got.

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    Granite Transformations
    Response from Granite Transformations

    Thanks for your business and for choosing Granite Transformations!

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed May 11, 2015

    Went with Granite Transformations for our kitchen counters because their price was considerably less in granite and the way they make their granite with the composite is kind of no maintenance. They also did a job in 2006 which we felt very good about. However, the job done recently was not as much. The counter itself is fine but the customer service was not as good. The counter ended up getting chipped which it is not supposed to do and when I originally called them, they wanted me to pay for the repair. This is like two weeks after we had it installed. I had to resort to being not very nice in an email to actually get them to do anything. They ended up fixing it at their cost which was not much but I wasn't happy that I have to go that route. It shouldn't have had to go that far.

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    Response from Granite Transformations

    Sorry to hear that your experience was anything less than stellar. Having completed over 1 million transformations in customers' homes, our goal is always 100% satisfaction!

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    Customer ServiceInstallation & SetupStaff

    Reviewed May 11, 2015

    Granite remodeled our floor and it was good. Spoke with their reps over the phone and they explained to me all the information I needed to know. Their installation team took care of the job and cleaned up afterwards.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for choosing Granite Transformations for your remodeling project, we appreciate it.

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    Customer ServiceInstallation & SetupSales & MarketingPunctuality & SpeedStaffProcess

    Reviewed May 10, 2015

    Granite Transformations was wonderful and we never had a problem. Everything went exactly according to plan, how they said it would. I'm very happy with it and I would use them again because one of these days I want to do my bathroom. Everybody was extremely nice, very helpful and answered our questions nobody else could seem to answer and they explained the process and everything to us, we've been very pleased. The sales representatives were very knowledgeable, they never hesitated and they never looked up anything. The installation team were very friendly, clean and prompt, did exactly what they said they were going to do. I don't have anything bad to say, in fact I've told several people about them.

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    Response from Granite Transformations

    We thank you so much for your business, and for telling others about your experience and recommending us!

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    Installation & SetupPunctuality & Speed

    Reviewed May 10, 2015

    Granite Transformations did a fabulous job in my kitchen update. As promised, the templates were prepared so accurately that the finished countertops were able to be installed right over our 90+ square feet of existing tile as promised and on time. Our installation took less than one day as we retained our existing sink and plumbing. Our kitchen looks wonderful.

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    Response from Granite Transformations

    We are thrilled that your kitchen looks wonderful and that we were able to complete the installation in a day! Done in a day, beautiful for life. Thanks again.

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    Installation & SetupStaff

    Reviewed May 9, 2015

    When we were going to remodel, I looked Granite Transformations up on the internet because I wanted to use them if they were in this area. We did the kitchen and bar area. The quality of their work was great. They did the counter work and again had them the second time and got a granite sink. The first sales rep I spoke with from the Omaha store worked well with me and he's the one who introduced and suggested the granite sink to me. The second sales rep from Lincoln store was a girl and was also good. The installation team was fairly good but they don't always speak English. Overall, Granite Transformations is the way to go and I didn't have to worry about anything. They hold up, which is what I wanted.

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    Response from Granite Transformations

    We are so glad that you got to work with our fabulous Lincoln and Omaha teams! Thanks so much for your business and for taking the time to leave a review.

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    Installation & SetupSales & MarketingStaffProcess

    Reviewed May 8, 2015

    We put Granite Transformations in our rental house, and I know that the people that are renting the house are very happy with it. We had a great experience with the sales representative. He came out and showed us samples, talked us through the process, answered all our annoying questions and was very gracious. My husband, who interacted with the installation team, was happy after they left. Granite Transformations was really worth the money and I think we got a really good deal.

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    Response from Granite Transformations

    Thank you so much for your business. Not only is Granite Transformations great for an owner-occupied home, it's also a great solution for rental homes, as you mentioned! We sincerely appreciate you taking the time to leave a review and are so glad that you are happy.

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    Reviewed May 8, 2015

    Granite Transformations were excellent, very thorough, did a really great job of putting everything in and cleaned up after themselves. I'd recommend them.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review, and for your recommendation!

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    Staff

    Reviewed May 7, 2015

    Granite Transformations installed the counter in my kitchen. All I can say is they did a great job. They did everything right and did what I wanted them to do. I spoke with one of the owners and he explained their products well to me.

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    Response from Granite Transformations

    Thank you for your business and for being a value Granite Transformations customer! We really do appreciate it.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed May 6, 2015

    We contacted Granite Transformations when we needed some new kitchen cabinets and counter tops. The quality of the remodel and their customer service were good. The installation team was cooperative, too. They did it quickly and didn't leave a mess. I would recommend this company.

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    Response from Granite Transformations

    Thanks for your recommendation! We really appreciate your business.

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    Installation & SetupStaff

    Reviewed May 5, 2015

    Granite Transformations were great. They helped us with countertops in our kitchen. The quality of the remodel was fine and wonderful, we're very happy with it. We had a little bit of a wait, but that was okay. Everything was right like what the sales rep told us and we didn't have any issues. The installation team also did a wonderful job and I would recommend them to anybody.

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    Response from Granite Transformations

    Thanks for commenting on the product, sales rep and installation team. We are delighted the entire process was to your satisfaction and we thank you.

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    Customer ServiceInstallation & SetupStaff

    Reviewed May 4, 2015

    Granite Transformations did a great job. I liked the quality of the remodel that they did. The sales representative was wonderful. He came out and looked at the job. He was so bubbly and excited for me. And when there was something that I wasn't quite happy with, he made sure that it was taken care of to my satisfaction. The installation team were awesome, too. They cleaned up after themselves and were able to answer all my questions. I would do business or recommend doing business with them again.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for commenting on both your design consultant and the installation team, we appreciate it! Please be sure to contact us again should your needs warrant additional services.

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    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed May 4, 2015

    Granite Transformations helped us replace our countertop and reface our cabinets. Interactions with their people involved the initial sales meeting and then a follow-up phone call to make some decisions about going forward. We didn't hear from the sales rep again as he was kind of nonexistent after the sale. It would've been nice if he had stayed on the loop and gotten back to us because there was a three months wait for the products to be produced. There was also some confusion about picking out hardware and when we were supposed to do it or how we were supposed to do it. As a result we had to reach out to the store personnel.

    On the other hand, the installation team contacted us the week before and said they were ready to go because everything was received. They came out every day when they said they would and told us at the start of the week how it was going to go and it went as discussed. So it actually went pretty well. So we'd recommend them for sure.

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    Response from Granite Transformations

    We apologize for any gaps in communication as you mentioned, but we are so thrilled that everything turned out exactly to your liking and we thank you so much for recommending Granite Transformations.

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    Installation & SetupPriceStaff

    Reviewed May 3, 2015

    We were redoing our kitchen and we needed countertops. So we went to Granite Transformations and looked and liked what we saw. The sales representative was very pleasant and the installation guy was super. I really like him. I was very pleased with the quality of the remodeling job that was done on our home. The only thing I thought was irritating is when the salesperson was at our house and gave us our quote. If you sign right that minute you get a discount but if you thought it over for a day then you lose that. It would cost you more. That was poor marketing. You got to make sure you want to sign that day otherwise you're screwed. That is the only complaint that I have with them. I'd still recommend them.

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    Response from Granite Transformations

    Sometimes our design consultants are given the ability to offer special discounts and incentives, we apologize if you did not find that helpful. We do sincerely appreciate your business, are so happy that you chose to be a Granite Transformations customer, and we thank you so much for your 5 star review!

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    Installation & SetupStaff

    Reviewed May 1, 2015

    I would recommend Granite Transformations. Their people were courteous and they worked until the job was done. They installed our kitchen granite countertop which is still fairly new to us but it's been doing great and we're enjoying it. We will give them a call when we need our bathroom counters replaced which would be within the next year or so.

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    Response from Granite Transformations

    Thanks so much for choosing us for your kitchen countertop! We are looking forward to working with you again on your bathroom and really do appreciate your business.

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    Staff

    Reviewed April 30, 2015

    Granite Transformations was fantastic. We had our kitchen remodeled and mostly my husband dealt with them. In reference to the gentleman that came out originally to get our colors and do the measurements, he was great. He made a lot of suggestions in reference to the colors that we chose and the layout. There were no issues. The quality is very good. There's one or two things we actually have to follow up with them and it's just things that we're not sure about. We haven't had a chance to follow up with them but the kitchen looks gorgeous. The colors that the gentleman recommended and my husband chose look fantastic with the kitchen. They did a good job of putting the sink in and the countertop and cleanup was good.

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    Response from Granite Transformations

    We are so glad that you enjoyed working with your design consultant and are happy with the final results - thanks so much!

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    Punctuality & Speed

    Reviewed April 30, 2015

    Granite Transformations showed up on time, did the job and left so it was a good experience.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations.

    Verified purchase

    Reviewed April 29, 2015

    Checked out Granite Transformations' products and we had a shower enclosure installed. The product quality is good and the installers did a good job for the most part. They didn't clean up quite as well as we would have liked, but we took care of that. I think that they are a little bit too high-priced but I'm satisfied with the job they did.

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    Response from Granite Transformations

    Thanks so much for your decision to use Granite Transformations for your shower! We really appreciate your business.

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 27, 2015

    I've had Granite Transformations a few times. They re-did my kitchen counters and then they've made me a few tabletops and the bar top. The sales reps were fine. They took my information and got my product out to me. Everything was fine, except for the first time when they measured my countertops wrong. They had to re-do it twice which was a little distracting because the whole issue was only supposed to be done in a day or so. But they did get on their word and they corrected the problem. I've been pleased with their product and I would recommend them.

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    Response from Granite Transformations

    We are happy that everything worked out to your satisfaction and we thank you for your review and recommending us!

    Verified purchase
    PriceStaff

    Reviewed April 23, 2015

    My experience with Granite Transformations has been great and beautiful. I heard about Granite Transformations from the Allentown Fair and I got in contact with them since my shower stall is 25 years old and it’s time for a new one. The sales representative who came to the house was very polite, nice and honest. The guy who’d put it in wasn’t very friendly but he was doing his job and was really good. He wants to do his work right and that was it, but he was very nice. Overall, the quality of the remodel was awesome and if I build a house again, I’d get them to put my next one in. I also like the quality and durability of the product and everybody who sees it falls in love with it. It’s a little pricey but that’s granite.

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    Response from Granite Transformations

    Thanks so much for contact us after seeing us at the Allentown Fair! You made a great decision picking Granite Transformations for your shower and we are so excited to hear that you would contact us again. Thank you!

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed April 19, 2015

    In time, we might sell our house and somebody said maybe I should get granite on my countertop because I needed a new countertop, and that maybe it would help sell the house, so that's what we did. We had Granite Transformations put in our granite countertops and I love the quality of the remodel they did! They did a very good job, except for one thing. I need a little bit more of the stuff in that crack and I have to call them. Their sales representatives were very polite and nice. I had no problem with them and the installation team was very good also. They're great.

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    Response from Granite Transformations

    Thanks so much for your comments on both the sales and installation team! And yes, new countertops definitely add value to your home as you indicated. Thank you again for your business.

    Reviewed April 16, 2015

    Our counter top has cracked and our cabinets are peeling. They do not honor their warranty. I made a confirmed comment and they will not contact me anymore. Don't be fooled by this company. Buy real cabinets and counter tops.

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    Response from Granite Transformations

    Can you please provide some more detail so that we may properly address this? Thank you.

    Verified purchase
    Installation & Setup

    Reviewed April 15, 2015

    The kitchen countertop is serving the purpose it was installed for and the quality that Granite Transformations explained to me is there so I’m satisfied. Plumber was very good and cleaned up after themselves.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We sincerely appreciate your business!

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed April 14, 2015

    We had our salesman from Granite Transformations in January who was very pleasant, right on time and easy to work with. The original date for installation was postponed because the granite had been cracked and then the next week the two installers came. There were three pieces of granite, two fit fine but the third piece was too short. They re-templated the piece that was too short and did a great job when it was brought back the next week.

    The one thing they mentioned is they were going to be sending us $75.00 in gift cards to Olive Garden for our inconvenience of having without a sink for 16 days because of the delays but I still haven’t got my gift cards and I’ve called them about it. I even talked to one of the sales manager and I said something to the front desk girl. It still didn’t come in the mail today so I’m a little disappointed about that but otherwise, they try to make things right and I know things happen, but I love the product and it looks really nice.

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    Response from Granite Transformations

    We are sorry for any inconvenience you may have had. We do sincerely appreciate your business and are so happy that you love the product and it looks great!

    Verified purchase
    Staff

    Reviewed April 14, 2015

    Granite Transformations was great and I was happy with them. The fellas who put it in were very courteous, nice and they cleaned up.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We appreciate you business. Thank you for commenting on the installation team. We will pass your comments along to them.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 13, 2015

    Can't say enough good things about Granite Transformations. Work was installed professionally. A mix-up on the work order had the installer removing current backsplash, which was not on contract. Granite Transformations didn't flinch. A new backsplash was installed with no questions asked. Later had a small issue with a water line from sink installation, but again no problem. ** from Tennessee's Plumber quickly resolved the issue. Quality of work and excellent service follow-up makes this company one I would recommend.

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    Response from Granite Transformations

    We sincerely appreciate the 5 star review and knowing that everything worked out in the end just to your liking. Thanks so much!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 13, 2015

    I first heard about Granite Transformations through a friend. They have helped me with my kitchen countertop. My overall experience with Granite transformations is fifty-fifty. I was surprised that there was no follow-up by the owner/manager when the job was done, and a job like ours is not a big job but I'm surprised that they never called to find out how we liked it or if there were any issues, in which there are a couple of minor ones. But other than that they were punctual. They showed up when they said they were going to show up and the job took the length of time they said it was going to take.

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    Response from Granite Transformations

    We are sorry to hear that you did not receive a follow up call as this is definitely the exception and not the norm. We do want to offer a sincere thanks for being a valued customer!

    Verified purchase
    Installation & SetupStaff

    Reviewed April 13, 2015

    I wanted granite countertop, so contacted Granite Transformations for my kitchen remodel. They did a very good quality job and I'm really pleased with it. It looks nice and I have gotten a lot of compliments on it. The only complaint that I had is that there was a delay in the installation. We had a set appointment time for the install, but that time, they said that several of their employees had been out sick. So, they really ran behind, but did compensate for that.

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    Response from Granite Transformations

    We are sorry that your appointment was delayed due to illness, but we thank you for understanding that can happen, and we sincerely appreciate your business. Thanks so much for your business and for taking the time to leave a review.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 12, 2015

    I went with Granite Transformations for new kitchen countertops and our bathroom. The sales representative was good and the installation team was knowledgeable and courteous. It went well.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations.

    Verified purchase
    Staff

    Reviewed April 12, 2015

    Granite Transformations is excellent. Every one of them was right on it and the installer was so very polite, courteous, and professional. It was a very pleasant experience working with them. My kitchen now is beautiful and I would recommend Granite Transformations to anyone.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We appreciate you business and are thrilled that you had such a nice experience working with our installer!

    Verified purchase
    Installation & SetupStaff

    Reviewed April 12, 2015

    I heard about Granite Transformations from my sister and checked them out because I needed a new countertop. My experience with them was very good as the sales representatives and installation team were fine. They even cleaned up after themselves. The only problem I have is the two pieces that they pieced together appear to be different. One piece appears to be darker than the other but they said it came from the same batch.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We appreciate you business.

    Verified purchase
    Staff

    Reviewed April 11, 2015

    Granite Transformations did our kitchen, bathroom counters and backsplash. They were very good and went beyond what I expected. Sales rep was very helpful in helping me decide on what to choose as far as what I had picked.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for taking the time to leave a review, we sincerely appreciate it.

    Verified purchase
    Staff

    Reviewed April 11, 2015

    I wanted a countertop. Granite Transformations came and measured my cabinet's countertop. They made a template, brought the finished product and put it in, but they didn't give me a choice of colors. I just thought I'd get to pick out my colors for my countertop but they did a beautiful job and they were very nice people.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We appreciate you business.

    Verified purchase
    Customer Service

    Reviewed April 10, 2015

    I called the office of GT per my salesperson's direction. She told me she does not do any service and to call the office. I called once in beginning of February 2015 and once in March 2015 and both times I was told the owner, ** would have to address the issue. I called again the end of March 2015 and left message for ** to call me, this time without speaking to "the service dept." ** finally called me but only after I called and emailed corporate. I am not happy about the fact he would not schedule anyone to look at the buckling issue in my shower until the end of April. I have been contacting his office for over 60 days without response. Poor management of his business if he does not receive messages or worse does not return them when he does receive them. Other projects completed by them need some attention also, however they are only cosmetic not structural.

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    Response from Granite Transformations

    We are sorry to hear about your experience and hope your issue has been resolved to your satisfaction at this point.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 10, 2015

    The Granite Transformations sales representatives did a good job and seemed to know what they were doing. The counter that the installation team did looks very nice and I’m happy with it.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We appreciate you business and are happy that your counter looks so nice!

    Verified purchase

    Reviewed April 9, 2015

    The heavy installations were very good and helpful. With Granite Transformations everything was precisely done. And I liked the lifetime warranty.

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    Granite Transformations
    Response from Granite Transformations

    We are so glad that the lifetime warranty gives you peace of mind on your purchase from Granite Transformations, thank you!

    Verified purchase
    Staff

    Reviewed April 9, 2015

    Granite Transformations helped me with a countertop that was already there and put the countertop on my island. They were very nice to me and I had a lot of compliments for them. I was totally satisfied with the experience.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for taking the time to leave a review here on Consumer Affairs, it means a lot to us!

    Verified purchase

    Reviewed April 9, 2015

    Our experience with Granite Transformations was very professional from start to finish. We love our new countertop and sink. Would definitely recommend this company.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We appreciate your business so much.

    Verified purchase
    Installation & Setup

    Reviewed April 8, 2015

    Granite Transformation did our countertop and backsplash. We had the lady that helped me in the show room to pick out my granite and backsplash tiles. Then a gentleman came out to measure. He came back and installed it. Everything looks great. I've been very pleased with the product and service. I also had friends come over and they ended up getting Granite Trasnformations to do their kitchens, and they also had friends of theirs who had theirs done so there have been so many since mine in my area.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We appreciate you business. We are so excited to learn that you have friends who have used us, and those friends have friends who did work with us as well! Referrals are our best compliment and we truly thank you.

    Verified purchase
    Staff

    Reviewed April 8, 2015

    I was very satisfied with the workmanship of Granite Transformations. The person who came out and did the work was very pleasant and he did a great job. But I had a color in mind that I wanted for my counter, and there wasn't anything that was in the tan and light brown, like a cocoa-and-tan combination, so I had to pick a color that I really wasn't wanting to have. I had a pretty big block from them for a sample because I was getting the floor and everything put in. I wasn't home the day they put it in and I thought they put the wrong backsplash up because there were dark colors in it. I had two sizes for the sample. There was a smaller size and one that was a quite substantial size for a sample. There was not one single block of this darker color in it.

    I had gone over there to double-check that with them and took my sample along, plus they had a picture taken. They said, "Well, you know, that happens because they are in sheets, or however they come in, and it varies." Now I was not expecting to see these dark things. I got used to seeing it now but in the beginning I was very unhappy with the color combination. I was a little disappointed because they knew I was looking for something very light for my kitchen but other than that, I was very happy with the service and the workmanship, everything's fine.

    I feel pretty good about recommending them, I'd tell my friends if they go with them to make sure that they know that there's a chance that what they're ordering for a backsplash in colors isn't going to come through like the sample they're showing. That's what mostly I was disappointed in and the countertop isn't what I wanted but my husband wanted to go with them because they did all the work and he didn't have to rip anything apart.

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    Response from Granite Transformations

    We are sorry to hear about your issue with the color. Even so, we are happy to know that overall you are satisfied and we thank you for saying you would recommend us to others. Your business is very important to us!

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed April 8, 2015

    I needed new kitchen counterparts. It took a very, very long for |Granite Transformations to get the product ready so that they could install it. They cut and broke two counters before they got to the third one which fortunately they didn't break. The sales guy was good, the implementation guy was good, but everything in the middle was terrible. They don't communicate with you or tell you what's going on. You have to chase them down to get an answer. It's a shame because I still think they did good work. They simply need to improve their communication, both the frequency and the quality.

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    Response from Granite Transformations

    Thank you for your review, and for choosing Granite Transformations. We appreciate you business and are sorry to learn that you had communication issues during the process.

    Installation & SetupPunctuality & SpeedStaff

    Reviewed April 7, 2015

    We were very impressed with the representatives who came to our house to show samples. Even had color photographs and samples of granite. The installation was quick and clean. The owner even came out to do the template for the installation. We are very happy with the new counters.

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    Response from Granite Transformations

    We are pleased to know you enjoyed your experience with our design consultant. The selection process is fun! Thank you again for being a valued Granite Transformations customer.

    Verified purchase
    Staff

    Reviewed April 7, 2015

    Granite Transformations wanted to please me because I had a lot of problems with the fine finishes of the job. There was a lot of problems with it. I took pictures, and every time I complain, they did come back, and fixed it. The first time, they didn't really fix it, so they came back and did the trim all over again. They did want to work with me and make me happy.

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    Response from Granite Transformations

    We are sorry to learn that you had some concerns throughout the process, but we are happy to know that our team did want to work with you and make you happy, as you stated. Thank you for your business, we do appreciate it.

    Verified purchase
    Staff

    Reviewed April 6, 2015

    My secretary has a friend who manages the Las Vegas Granite Transformations store. She knew that we bought a new house in Kansas and that I wanted a new countertop. I was going to look into granite, and she asked me to try Granite Transformations. I told her I had no idea what that is so she showed me the website for her friend, and I went from there.

    We went to the store first and we had a lovely experience. Everyone was extremely professional and helpful. They went out of their way to make us feel like we were the most important person of their day. Then I had the interaction with the designer that came out to measure, and she gave me some excellent ideas, and I ended up changing my mind as a result of her suggestions. She was 100% correct. It turned out so much better than it would have had I gone with my ideas. They also did a follow-up to make sure that I was happy before they charged my credit card. My whole experience with them was terrific.

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    Response from Granite Transformations

    We are delighted to read your review, thanks so much! Our team in Kansas truly is one of the best and we are so happy that you got to experience that first-hand. Thanks again so much for your business, and for choosing Granite Transformations.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2015

    Everything with Granite Transformations was fabulous. They did great. I've been telling everybody they're fantastic, from the designer that came in and helped me select what I was going to do, to the precise and pleasant guys who put everything together. They were very professional and got the job done. They didn't talk to me because they were working but they were very nice and very respectful of our home. From start to finish it was just a class operation and I'm very happy.

    I had my countertop done and they did everything as expected. I also really appreciated my salesperson and the conversation we had on the phone. She was very positive and knowledgeable. I got a call from her the day before the schedule just to give me a reminder of what I needed to do such as cleaning everything from under the sink. Everything went exactly as described to me. There were no surprises.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for commenting on both the installation team and your design consultant! We are delighted to know that you enjoyed your experience and thank you again for being a Granite Transformations customer.

    Verified purchase
    Installation & Setup

    Reviewed April 6, 2015

    I got my countertops, backsplash, and new sink done about a year ago now. The product is very nice. However the installer had to come back about 3 times to redo things that should have been completed correctly during initial installation. In my honest opinion, I should have priced out solid granite before going with the Transformations. On the positive side, with my cabinets completed, walls painted, and new flooring, the counters really do look classy and add a lot to the look of the kitchen.

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    Response from Granite Transformations

    Thank you for the feedback. We are grateful for your kind words about the beauty of the product and hope you will enjoy a lifetime of maintenance-free countertops, which do not require regular sealing like traditional slab granite. Thank you again so much for your business.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed April 5, 2015

    I have a 30-year-old house, so it had the old fashioned 3 or 4-inch backsplashes up the back, and behind it, there's no sheet rock. It would have been major surgery to go and buy cheap countertops because they don't come up at 3 or 4 inches; they're 3 and 5x8. So overlying, it was really the only way that it would work without causing major surgery in my kitchen. The installation team from Granite Transformations was wonderful, polite, respectful, and they cleaned up after themselves. I got a great price with them. I chose what was on clearance and they worked perfect. Depending on what neighborhood you live in, it's crazy to put $8,000 worth of granite. Sometimes it’s a lost cause to put that much money into your house. They're highly recommended, and the only thing it could've been better is if it would have been free.

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    Response from Granite Transformations

    We are so excited to learn that our overlay product was the perfect solution for your home! Thanks so much for choosing Granite Transformations.

    Verified purchase
    Staff

    Reviewed April 4, 2015

    We have been regularly using the Granite Transformations service and this is the third or fourth time. They did our bathroom and kitchen countertops and we have no problems about the quality at all. It's excellent. We will, for a while, use their business to choose for something else in the kitchen or bathroom area, or anything that they are capable of serving us. They are very professional and dependable.

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    Response from Granite Transformations

    Repeat customers are so important to us, and we can't thank you enough for continuing to call on us whenever you have a need. Thank you so much for choosing Granite Transformations again and again.

    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed April 4, 2015

    I have a neighbor down the street that told us about Granite Transformation. I tapped them since I needed a sink (decided to renew it and get another sink). I needed to go ahead and transform the countertop as well. Admittedly, we've had some disappointment in that things have not moved along at the speed we intended. They have tried to accommodate back, however. There have been some logical reasons apparently, and we are now scheduled for the 13th of April to have the remaining things put in (we had part of it put in when we were not here and I was glad to see that they cleaned up). We must have the remaining items installed at by the 13th though because we're not going to be available after that. The biggest part has yet to be done...

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    Response from Granite Transformations

    Thanks for your note...has your work been completed to your satisfaction at this point?

    Verified purchase

    Reviewed April 3, 2015

    There was a gap between the wall and the counter cabinets. I expected caulking, but a strip of wood matching my cabinet and walls was installed.

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    Response from Granite Transformations

    We are sorry if your experience was anything less than stellar. Please feel free to contact your local Granite Transformations with more detailed info should you require any further assistance. Thank you.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 3, 2015

    Granite Transformations came in to our home, brought samples and showed us what they could do. We selected granite countertops and backsplashes around the whole kitchen area. The men who came and measured were real professionals as were the men who did the installation. The work and the beauty shows their expertise and caring. We are 110% happy and proud of our NEW KITCHEN. Highly recommend them.

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    Response from Granite Transformations

    Wow - not just 100% satisfied - 110%! Thanks so much for the kind words. We are so happy you are enjoying your new countertops and backsplashes.

    Verified purchase
    Punctuality & Speed

    Reviewed April 3, 2015

    Crew was on time and quality work. What is very important to me is that the crew cleaned up after the job was complete. I would use them again.

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    Response from Granite Transformations

    Thank you for selecting Granite Transformations, and for taking the time to leave a review here on Consumer Affairs.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 3, 2015

    I had a kitchen counter and back splash replaced, I was so happy with it I referred my sister and she had her counter replaced and she is also delighted. Quick, easy, clean and efficient! And reasonable.

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    Response from Granite Transformations

    Thank you to both you and your sister! Referrals are so important to us and we truly appreciate your business.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 3, 2015

    We were needing to do some remodeling and Granite Transformations sounded like a good way to go so we had them do our kitchen and bathroom remodel. The product is good and we liked what they did. But we weren't overly happy with one of their contractors, the plumber that was recommended. There seemed to be a lack of communication amongst the parties and it created a lot of confusion in the process. But overall, we liked what they did. The Granite people that they used were outstanding. They were good, cleaned up after themselves and easy to work with and non-intrusive in their work. They were excellent.

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    Response from Granite Transformations

    While you had an issue with the plumber, we are delighted to know that our staff at Granite Transformations was "outstanding" as you say. Thank you so much for your business!

    Verified purchase

    Reviewed April 3, 2015

    Could not be more pleased!! Excellent product, excellent workmanship, excellent look. Installation was completed July/August 2014. The best decision we made with the best company to do it. Every day we comment on how beautiful it is and what a remarkable transformation. Would definitely recommend this product and this company to anyone who wants a maintenance free and beautiful product without going broke to have it.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for recognizing the joy that comes from having a maintenance free product that is also beautiful! We are so happy that we were able to be a part of the transformation in your home.

    Verified purchase
    Process

    Reviewed April 3, 2015

    I used Granite Transformations for the third time and they didn't disappoint! What I most appreciate about the process is the ability to get the durability and elegant look of granite without the hassle of a traditional counter top replacement. I updated both kitchen and bathrooms. Love the results!

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for being a repeat customer - three times in fact! We really do value your business. From all of us here at Granite Transformations, a big thank you.

    Verified purchase
    Staff

    Reviewed April 3, 2015

    We were at our neighbor's house for a party one evening and their countertop was done by Granite Transformation, so we decided to also go with the same company for our house. Their representatives were generally good; there was only a person that I found kind of odd to work with: the one who came to take the measurements and such. Their people who did the actual work were good - they made every effort to make everything just right, according to my satisfaction. They also cleaned up after themselves.

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    Response from Granite Transformations

    Thank you for your feedback, for taking the time to leave a review, and for choosing Granite Transformations!

    Verified purchase
    Sales & Marketing

    Reviewed April 2, 2015

    Everything was great. Experience with sales was good and the installers cleaned up after themselves. I really like the product and the work. Our kitchen countertop looks nice.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for your kind review, and for your business! All of us at Granite Transformations sincerely thank you.

    Verified purchase

    Reviewed April 2, 2015

    Used Granite Transformations to solve for a pesky leak of a bathroom shower. Several traditional attempts to fix the issue were unsuccessful. Granite Transformations coated the existing shower wall with their product nicely blended in with the existing ceramic tile and fixtures. Problem solved!

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    Granite Transformations
    Response from Granite Transformations

    We are so happy to learn that our product offered the perfect solution for your bathroom. Thank you for being a customer.

    Verified purchase
    StaffProcess

    Reviewed April 2, 2015

    I was extremely please with the entire process. I do not remember names. The woman who came to help me pick out my countertop was superb. Great recommendations. Extremely pleasant. The installer was a true craftsman. Excellent job and very sensitive to our needs. I would highly recommend your company to anyone looking to update their kitchen. Thank you for such a wonderful experience,

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We are thrilled that you found your installer to be such a true craftsman!

    Verified purchase
    Installation & SetupPriceProcess

    Reviewed April 2, 2015

    The process was professional from 1st visit to final follow-up. The owners remained actively involved and quickly resolved two post-installation issues. The granite counter top & back splash look great. The actual installation went smoothly and all pieces fit as measured. The work crews showed up at their appointed times.

    There are many granite styles & colors, along with tile / accent strips from which to choose, and you can mix & match. This is a less expensive, visually pleasing alternative to get the granite look & feel without ripping out existing counter tops and then laying in inch-thick granite slabs.

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    Response from Granite Transformations

    Thank you so much for the detailed review! We are so appreciative of you taking the time to leave feedback on our easy installation process. Thank you again for choosing Granite Transformations.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed April 2, 2015

    Was extremely happy with our countertop and install from start to finish. Very polite and courteous staff. The installation was quick and everything was cleaned up. It was an amazing experience. What a transformation, my kitchen looks beautiful.

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    Response from Granite Transformations

    A big thank you from Granite Transformations for selecting us for your kitchen countertops. We are so happy you love the transformation.

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    Installation & Setup

    Reviewed April 2, 2015

    I used Granite Transformations to replace the countertops in my kitchen. The new tops were installed over the old ones, so there was no demolition, no mess to clean up. The installation took only a few hours. The crew were polite and efficient, and left my kitchen clean and neat. The new countertops looked so good that people thought that I had completely replaced all of the cabinetry.

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    Response from Granite Transformations

    Thanks so much for commenting on the ease and speed of the work done in your home! We are so pleased to hear this and thank you again.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed April 2, 2015

    Absolutely wonderful! Great job! This was a positive experience from my initial phone call, to the on-site visit and down to the installation. A special thank you to the installers who were so professional, so very careful handling the tops, cleaning up their scraps and even vacuuming the floor. Turnaround time was more than acceptable and the quality out-standing. Most of all was the open communication we had, I knew where the project stood at all times. I got exactly what I was looking for. It is such a pleasure to walk into my kitchen now, I can't stop smiling! Thank you for the professionalism of all your staff. This was indeed a great experience and I would be happy to tell anyone who asks "this is the place to go".

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    Response from Granite Transformations

    What a lovely review! Thanks so much for the detail on your project. We are so happy your remodel from Granite Transformations makes you smile each and every time you walk in your kitchen!

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    Installation & SetupStaff

    Reviewed April 2, 2015

    We had the counter in our kitchen done by Granite Transformations. They came out and made a template of our counters. However, instead of angling it at one end where it would match the angle on the top shelf, they made it square. I didn't like that but then once it was done, it was done. I didn't know until after they install it. Also, the person who did the backsplash used the wrong kind of epoxy, it was all rough behind my stove in the back wall, so, they had to send somebody out to redo it and put something else on top of it. I wonder about all these other things whether they would do that to somebody else or whether it was all okay.

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    Response from Granite Transformations

    Thanks for taking the time to leave a review, and for choosing Granite Transformations.

    Verified purchase

    Reviewed April 1, 2015

    My wife is extremely happy with the granite top that we got from Granite Transformations.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for taking the time to leave a review, we sincerely appreciate it.

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    Staff

    Reviewed April 1, 2015

    We got our new sink and countertops from Granite Transformations. We investigated several companies and had several people come out and finally chose Granite Transformations and we are satisfied with the results. They have been very good, extremely polite and accommodating. However, we felt like our seam was showing up way too soon. Unless you have a solid piece of granite cut you’re going to have a seam somewhere, and ours was already showing. They came back out and did some more stuff to it and told us how to go about cleaning it and keeping it clean like that. And they were very kind and very considerate about that also.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your sink and countertops, we really do appreciate your business.

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    Installation & Setup

    Reviewed April 1, 2015

    It was a great experience overall. I'm happy with the installation. Their men broke a piece but they went back and made another piece and fixed it. I was satisfied.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your remodeling project!

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    Staff

    Reviewed March 31, 2015

    It was a very nice experience and they have very nice people so I would use Granite Transformations again.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for taking the time to leave a review, we sincerely appreciate it.

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    Customer ServiceInstallation & SetupPrice

    Reviewed March 31, 2015

    They put a countertop and a backsplash in. We like the quality of the model, except for the crack. We've keep wanting to contact customer service but I know they'll just charge us a fortune. The installation team didn't talk much, they just did their work and left. They left a couple of spots for cleanup but we got over that. Except for the cement crack or whatever they put in them, I had no problem. I've already recommended Granite Transformations.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for sharing your thoughts. We do appreciate the fact that despite your concern, you have continued to recommend us...that means a lot to us, and we thank you!

    Verified purchase
    Customer Service

    Reviewed March 30, 2015

    I love my countertops! The only thing is that where the tile backsplash met the countertops, the grout shrunk. So I called and they had a man out here immediately and I could not be more pleased. It's a wonderful experience with Granite Transformations.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your feedback, for taking the time to leave a review, and for choosing Granite Transformations! We are glad the issue with the grout was able to resolved quickly and to your satisfaction.

    Verified purchase
    Staff

    Reviewed March 30, 2015

    I love my counters. The guys from Granite Transformations came over and did them, which actually turned out wonderful. They did such a great job.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your business, and for taking the time to leave a review here on Consumer Affairs!

    Verified purchase
    Installation & Setup

    Reviewed March 29, 2015

    My sister had her bathroom done with Granite Transformations and so I did. Installation of my bathroom countertop was fine and I like its quality.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for taking the time to leave a review, we sincerely appreciate it. We are glad to have been able to serve both you and your sister!

    Verified purchase
    Staff

    Reviewed March 29, 2015

    Very pleased with Granite Transformations! They did our kitchen four years ago and we were very satisfied with them and we loved our counters in the kitchen that we now decided to do it in the bathroom. They did a good job. They didn't make a lot of dirt which was nice. They met all our expectations and it was very positive in every way.

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    Response from Granite Transformations

    We are delighted to know that you called us back to do your bathroom 4 years after doing your kitchen! Thanks for being a repeat Granite Transformations customer.

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    Staff

    Reviewed March 29, 2015

    I got Granite Transformations to do the job of changing my kitchen. I was a little disappointed when they only sent one man to do the job since it wasn't a one-man job and it could have been done a little better. He said that the guy that was supposed to come with him didn't show up so he had to do it himself. It just seems like it would have been better if it had been postponed until there was two of them to do it. See, some of my cabinets were pretty heavy for one man to lift and I now have a lot of glues that I'm still trying to get off of my floor and the countertop parts. Nevertheless, I liked the finished product. I get a lot of compliments when people come over. I would recommend Granite Transformation but I would also tell them not to put up with what I had to when one man come and had to do all that - that wasn't right.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for taking the time to leave a review, we sincerely appreciate it. We are sorry to hear that there were some concerns during the installation, but we are delighted that you are happy with the finished product and would recommend us to others.

    Verified purchase
    Staff

    Reviewed March 28, 2015

    We were in the process of figuring out what we were doing with our kitchen so I just went in to check Granite Transformations out and I liked what I saw. They put in a new countertop in our kitchen and I'm very, very happy with it. I was satisfied with the personnel in the store when I went in, and the answers I got when I took my husband then, and he was very favorably impressed which is no small deal. He wasn't into it at all until we went and looked together and he decided this was a good idea. Then the guy came out to give us the estimate and he was great. It was just all a really good experience. They came when they said, and they took as long as they said, and it was as simple and as pain free as they said. I've recommended them repeatedly.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for continuing to recommend our services to others! That means so much to us here at Granite Transformations.

    Verified purchase
    Staff

    Reviewed March 27, 2015

    The worker from Granite Transformations was very polite and seemed very knowledgeable. He did a nice job, which made the whole experience very good for me.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for selecting Granite Transformations for your remodel and for commenting on how knowledgeable and polite the staff was, we do appreciate it.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2015

    I was looking at some other similar companies and I noticed Granite Transformation's ad on TV several times. And I thought, "Well, they may have what I need," and they did. I had them install kitchen countertops, a new sink, and a new faucet. The sales representative that I mainly dealt with was really good. I really appreciated her experience and ideas. I had thought about doing cabinets but I just couldn't invest that kind of money right now. But she was very happy on several occasions that I called her and asked her questions. She always gave me the information I needed. She's really good to work with.

    The only thing is that when they send out a team of installers, one of them should be able to speak English. It was a little hard to communicate with them because I do not speak Spanish. But they did really well and worked consistently. It was very well done. The different people that have seen the countertops have been very impressed and they thought it was one of the better looking ones they had seen anywhere. So I'm very proud of it and I felt like it was a job well done.

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    Granite Transformations
    Response from Granite Transformations

    We appreciate your great review and candid feedback. We are so happy you enjoyed the process of working with your design consultant! Thank you again for your business.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed March 26, 2015

    Granite Transformations did some countertops for us in the past and they did a really good job so we called them back out to do our floors in the kitchen, the hallway, the laundry room and the bathroom. Their sales representative communicated the whole time and the installation team was really awesome and nice and cleaned up after their mess. They did a good job.

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    Granite Transformations
    Response from Granite Transformations

    We are so excited to know that not only did you do your countertops with us, but also the floors! Our products are a fabulous maintenance free solution for flooring and we are so excited to have you a customer, thank you.

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    Granite Transformations Company Information

    Company Name:
    Granite Transformations
    Address:
    10306 USA Today Way
    City:
    Miramar
    State/Province:
    FL
    Postal Code:
    33025
    Country:
    United States
    Website:
    www.granitetransformations.com