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Granite Transformations Reviews

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About Granite Transformations

From Australia to the United States, Granite Transformations has remodeled both commercial and domestic countertops for over 15 years. Our goal is to bring a fresh and exciting new look to your countertops, cabinets, backsplashes and floors.

Visit www.granitetransformations.com

Granite Transformations Reviews

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    How do I know I can trust these reviews about Granite Transformations?
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    Page 10 Reviews 1130 - 1280
    Verified purchase

    Reviewed March 4, 2015

    Very nice and durable countertop. Would rather have chosen one with a little more color in it. Other than color it is just fine and would do so again. This one will last my remaining lifetime. Great working surface and long lasting.

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    Granite Transformations
    Response from Granite Transformations

    We know you will continue to enjoy your new countertop for a lifetime and sincerely appreciate your business.

    Verified purchase

    Reviewed March 4, 2015

    A dull finish, has chipped two times. However they were excellent at repairing it. They're great to work with but I'm not happy with product. Spend more and go with real granite unless you're flipping a home...

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    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear that you are not happy with the product as 100% total customer satisfaction is always our goal. We are glad to hear that everyone has been great to work with and we encourage you to reach out if you need any assistance. Thank you.

    Verified purchase
    Staff

    Reviewed March 4, 2015

    I had a great experience with my granite transformation countertops. The staff were very helpful and professional. Prompt service! My kitchen is amazing!

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    Granite Transformations
    Response from Granite Transformations

    It was our pleasure to work with you and help make your kitchen amazing! Thank you so much for the excellent review.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 4, 2015

    Granite Transformations did a fabulous job! At first we had a little trouble communicating with the office about changing an appointment and they were very apologetic about it - turns out that person I was talking to was new. The people that were actually experienced and knew their job did a great installation work; they were super nice and polite guys. I liked their work very much and would recommend this company to others.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for choosing Granite Transformations and for your excellent review, we really appreciate it!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 4, 2015

    We had a great experience! The sales person was very informative and the work was done on time. The installer was top notch. He was very meticulous. I would highly recommend Granite Transformations.

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    Granite Transformations
    Response from Granite Transformations

    We are so happy you enjoyed the sales and installation process, and sincerely appreciate you recommending Granite Transformations!

    Verified purchase
    Installation & SetupStaff

    Reviewed March 4, 2015

    Bad product and the worst installation team ever. Sloppy workmanship and no care on preventing a mess throughout the house. Just terrible.

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    Granite Transformations
    Response from Granite Transformations

    We always strive for 100% customer satisfaction at Granite Transformations and will forward your review to the appropriate team members. Thank you.

    Verified purchase
    Installation & Setup

    Reviewed March 4, 2015

    You came in and measured and within days came back and installed a small island cabinet top and then the rest of my sort of reversed U shaped counter with a sunken in double sink. That was 10-28-2011 and they are still beautiful. I'm adding some more cabinets and plan to have them do the tops of them as well.

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    Granite Transformations
    Response from Granite Transformations

    We are happy to hear your countertops are still beautiful 3.5 years later and know they will continue to be beautiful for years to come! Thank you for considering us for future work as well - very much appreciated.

    Verified purchase
    Installation & Setup

    Reviewed March 4, 2015

    Excellent except installation issue that was corrected to our satisfaction.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for the review. We are happy the issue you had with the installation was resolved to your satisfaction!

    Verified purchase
    Customer ServiceInstallation & SetupPriceStaff

    Reviewed March 4, 2015

    I did an extensive overview on either getting regular granite or quartz, all the different options and Granite Transformations were one of the options. I purchased their kitchen countertops and a sink. I feel good about the quality but the first sales representative gave me a really high price. They told me it would be in the same ballpark but it was even higher than regular granite or quartz. So they offered another sales rep and I went with that price and it was much better.

    Also, I thought the installation team will have two men, but they sent just one guy. He was really nice but he had trouble getting in and out of the condo because it's such a big piece of countertop, and I think it was really a two man job. I had everything pulled out the way the instructions say so they don't have to do that for you but they do have to measure the countertop. So they set it down and then they picked it up and they go out and then they drill the sink out, so that's a big job. That's why I was surprised they only sent one guy. He also ran into some things and chipped some paint off and ran into the drawer and made a big scratch but I don't care because I'm getting a new paint job anyway.

    And then he did have to move the oven and he pulled the oven door off and for 20-30 minutes, he tried to get that door back on and I finally told him it's a brand new range just for the new countertop and I'll just call Lowe's and they would send somebody out to do it. So he left it undone and the next guy that came to work on the sink had it done in a few minutes but there were tons of scratches that he made, it shouldn't have happened for paying top dollar. I love my countertop. It's beautiful but I regret paying as much as I did, because I paid top dollar and I probably could have gotten regular granite for that.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave such a detailed review. We take all feedback seriously and will review with the appropriate team members. Please rest assured that you do have "real" granite or quartz installed in your home...it is simply engineered to be better with our Forever Seal technology, so that you will never need to maintain or seal it like traditional granite or quartz.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 3, 2015

    I was really impressed with the guys from Granite Transformations that installed the countertops. They were very nice, young gentlemen and they left the work area really clean. In fact, they cleaned areas that I didn't expect them to clean like under the stove. They vacuumed it really good. They went under the sink and vacuumed that a lot. Everything is fine.

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for selecting Granite Transformations for your countertops, and for your comments on what a great job they did cleaning up!

    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed March 3, 2015

    Just a note to let you know how happy I am with the experience I had with Granite Transformations. From the day we went to look at samples, to the day of my estimate, to the installation process - everyone involved was completely professional and informative. I am extremely happy with my new counter and will not hesitate to recommend Granite Transformations. Thank you!

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    Granite Transformations
    Response from Granite Transformations

    There is not a better way for a customer to say thanks than to offer a recommendation, so for that we are very thankful! We are so happy that you found the entire process enjoyable.

    Verified purchase
    Staff

    Reviewed March 3, 2015

    They did very good job with the countertop remodeling for our kitchen and bathroom. Everybody has been good, very nice and polite. I think it's been a good experience and I would recommend them.

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    Granite Transformations
    Response from Granite Transformations

    We are delighted to hear that you are happy with your kitchen and bathroom remodel! Thank you again for selecting Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 3, 2015

    We got Granite Transformations for a remodeling because we had plants that were going with cords in it all through. The other company we were considering couldn't get a big enough slab and wanted to do three scenes; Granite just had to do one. They did beautiful work. I'm also well-pleased with their people - the sales rep was nice and knowledgeable, plus the guy who installed was very conscientious of what he was doing. This company is trustworthy and efficient!

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for selecting Granite Transformations for your remodeling project, we really appreciate your business. Thanks for taking the time to leave a review.

    Verified purchase

    Reviewed March 3, 2015

    I think Granite Transformation is very good overall, and I would recommend them.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your review! We appreciate it.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 2, 2015

    We wanted to do a kitchen makeover and was looking for something local in Ventura. So we got in touch with Granite Transformations. Their sales rep was extremely helpful and helped us with some design ideas. The installation team was great as well. It was kind of a tricky thing they had to cut but they did a good job. Everyone from Granite Transformations was professional and courteous. Everything came out great. We love the countertops.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your kind words about our sales rep and installation team, and for choosing Granite Transformations for your kitchen makeover!

    Verified purchase
    Staff

    Reviewed March 2, 2015

    I was very happy with everything. I love my counter tops. Service was great, clean up, friendly. I would highly recommend Granite Transformations...

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    Granite Transformations
    Response from Granite Transformations

    Thanks so much for taking the time to leave a review. We are happy you love your countertops!

    Verified purchase
    Staff

    Reviewed March 2, 2015

    I needed new countertops since mine was over 20 years old. Granite Transformations remodeled my Kitchen and I am very pleased with the countertops they placed. Their salesperson was very nice and helpful and the installers were here when they said they would be, did the job well and cleaned up their work area well.

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    Granite Transformations
    Response from Granite Transformations

    We are so happy you selected Granite Transformations to replace your 20 year old countertops! Rest assured you will now enjoy a lifetime of beauty from your new kitchen countertops.

    Verified purchase
    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed March 2, 2015

    I am extremely please with the material and installation of Granite Transformation for my kitchen. The template was precisely made in a couple of hours and the installation a couple of weeks later was a very pleasant experience with great looking countertops done with precision and professionalism. Even the sales process was very pleasant and professional. I am very happy with all aspects of Granite Transformations.

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    Granite Transformations
    Response from Granite Transformations

    What a lovely comment. Thank you for mentioning everything from the sales to installation process, as well as the beautiful materials you picked. Thank you again from all of us at Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 2, 2015

    Granite Transformations did our bathroom four years ago. I liked it enough to have my kitchen countertop done with them. Their sales rep was very helpful and the installation team did a good job. They went out of their way to do the best job possible. They had an issue with getting the product and they compensated me well. I was very happy.

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    Granite Transformations
    Response from Granite Transformations

    From all of us here at Granite Transformations, thank you so much for calling us back to do additional work in your home after your initial bathroom project!

    Verified purchase
    Installation & SetupStaff

    Reviewed March 1, 2015

    Granite Transformation looks like a good product so when we needed to replace our kitchen countertops we went directly to them. The sales rep was terrific and very knowledgeable about the product. The installation team did an excellent work with the remodel. All of them were very pleasant and very professional, top rating experience and so I recommended the product to others.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your comments on our product, sales rep and installation team! We can't thank you enough for choosing Granite Transformations.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed March 1, 2015

    Granite Transformations squeezed us in right before Thanksgiving so we're happy with them. We were looking to reface our cabinets and that triggered us to get in touch with them. We also had them do our countertop and backsplash. All the people we have talked to - from the girl in the showroom and the people who went for the measurements - were helpful and knowledgeable. The installation team that did the remodeling were very professional and they also cleaned up after themselves. They got the job done in the time they said they would and it was pretty much hassle-free.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for using Granite Transformations for your cabinet refacing, countertop and backsplash! We really appreciate your business.

    Verified purchase
    Staff

    Reviewed March 1, 2015

    I needed a counter for my kitchen and when I saw Granite Transformation's ad, I went with them. Unfortunately, their work was very poor. Right now I have glued pieces by myself with Gorilla Glue. I've had them out here on three different occasions. I have a scratch on one of my countertops that basically was beginning to be bucked out. The service tech never came back out. Then he came in two different occasions. He couldn't fix the problem and left and never came back. I have caulking that was coming out against the wall that is peeling away and the caulking they used for the countertop turns bright white every time it gets wet until it dries back out again. During the first time a piece of the front had come off by my kitchen sink, they came back out and fixed that and halfway down they stopped. I got to a point where I quit calling them that's why I fixed it the second time myself. Granite Transformation lacks workmanship.

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    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear about your experience and can assure you that this is most certainly not the norm when working with us. We do not advise trying to make changes yourself with your own glue as this can invalidate your warranty. Please contact your local Granite Transformations for any product concerns that may arise in order to ensure all work is done exactly to specifications. Thank you.

    Verified purchase
    Coverage

    Reviewed Feb. 28, 2015

    We had all of the countertops in our home covered with your product...Love it very much...Clean up of the glue strings was tedious the first year, but the product is great.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for choosing Granite Transformations for all your countertop needs in your home, and for the review!

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 28, 2015

    We decided to change our kitchen countertop. The person who came here and did the installation was very professional. They did everything they said they were gonna do. We were very happy with the quality of the work.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen countertops. We are so glad that you are very happy with the quality of the work.

    Verified purchase
    Staff

    Reviewed Feb. 28, 2015

    I went and got estimates for my countertop. I was considering pure granite where they take out the old and put it all in, but two estimates I got would damage the tile works that is already in place. I decided to go with Granite countertops because they will put it over and would not damage it. Everything went fine, though they missed one spot that I have tried to paint over. It’s just one small spot that I’m a little displeased with, but such a small thing to make them come back.

    Also, my friend in Tennessee that had the countertops that I got had hers cracked when frozen corns stuck together and she whammed it down. She had to have that repaired. It also discolored when it got a little clorox. I wasn’t aware of those things when I ordered mine and I kind of wished I didn’t have to worry about that. But I’m very careful.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your review. We can assure you we stand behind our products and how strong and durable they are. Should anything come up that you need help with, please do not hesitate to reach out and let us know.

    Verified purchase

    Reviewed Feb. 28, 2015

    Granite Transformations did a great job on my counter tops. It is beautiful, and they did a great job of cleaning up. I would use them again.

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    Granite Transformations
    Response from Granite Transformations

    Thanks for picking us for your countertops! We are glad we also cleaned everything up to your satisfaction.

    Verified purchase
    Staff

    Reviewed Feb. 28, 2015

    Granite Transformations did an excellent and very professional job on my kitchen countertop and sink. I have and will recommend them to anybody.

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    Granite Transformations
    Response from Granite Transformations

    There is no greater compliment we can receive than referrals, so all of us at Granite Transformations send you a big thank you for this!

    Verified purchase

    Reviewed Feb. 27, 2015

    The transformation in my kitchen is amazing. The Combination of the 1 day change, having the knowledge that I don't have to sealed the counters, and the beauty is remarkable!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thanks so much for your review. You made a great decision and will never have to seal your countertops! Done in a day and beautiful for life - that's Granite Transformations! Thanks so much for your business.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 27, 2015

    We love the job that Granite Transformations did with our kitchen. It was done really quickly. The kid who put it was great, cleaned up his mess really well and took care of everything.

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    Granite Transformations
    Response from Granite Transformations

    We are so happy you love the work done in your kitchen. Thanks again for choosing Granite Transformations.

    Verified purchase

    Reviewed Feb. 27, 2015

    I love my counter tops. I love the fact that I didn't have take off the existing tops. It was very easy. Looks good.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for your review. We are thrilled you love your countertops.

    Verified purchase
    Installation & Setup

    Reviewed Feb. 27, 2015

    The installation guy that Granite Transformations sent was excellent. I would definitely use them again if I needed new countertops in a new place.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for commenting on our installation technician! We do look forward to hearing from you again if you needs warrant future work - again, thank you.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 27, 2015

    Two years ago, we had Granite Transformations to install new countertops and backsplash for our kitchen, plus, a stainless steel sink and a new faucet. They did an excellent job. We knew then that down the road, we would want them back to do our countertops for the 2 bathrooms. Recently, they did that job for us. They did an excellent job, plus they installed 2 new faucets. When I heard that the plumber would be a female this time, I was a little hesitant. But, guess what? Hazel did an excellent job. The company has a great designer, named Stephanie.. She was wonderful helping us to decide on colors. My husband and I highly recommend this company when you are ready to do a makeover.

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    Granite Transformations
    Response from Granite Transformations

    We are so grateful that you contacted us to come back, this time for your bathrooms. Thank you for specifically mentioning Hazel and Stephanie too! Feedback such as this is so valuable for us and we truly appreciate it.

    Verified purchase
    Installation & Setup

    Reviewed Feb. 26, 2015

    My new granite countertops, sink and faucet were installed in my kitchen about a year ago and I have been very happy with results.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review. We know you will continue to enjoy the timeless beauty and durability of your granite countertops for years to come.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 26, 2015

    My initial installation did not go well. There were several mishaps. It was very stressful for a few weeks. However, the company and its employees worked hard to make it right. I am very happy with the final outcome.

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    Granite Transformations
    Response from Granite Transformations

    While you did have some concerns early on, we are so happy that everything was able to be resolved to your liking. Thank you so much for the review!

    Verified purchase
    Installation & SetupPrice

    Reviewed Feb. 26, 2015

    Granite Transformations did a great job installing the countertop. It was nice and the price was right.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your 5 star review and for choosing Granite Transformations.

    Reviewed Feb. 26, 2015

    They replaced our old countertops with the granite tops. Quality material needs no maintenance, will not crack by the sink like std granite, looks nice. Had issue with caulking, they came right away, resolved it. Very satisfied. Added value to our home.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your lovely review. And yes, you are correct - the beautiful choice you made also certainly does add value to your home!

    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 26, 2015

    Do not like the way they do business. Did not get what I ordered. They did not finish on time. They also changed the price to finish the job. I will not use them again. They charged me an extra $ 200.00 to frame out the tiles in my shower. Which was to be included in the price.

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    Granite Transformations
    Response from Granite Transformations

    We want all customers to be 100% satisfied and will forward your comments to the appropriate team members.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 26, 2015

    I've been thinking about redesigning my kitchen and bathroom when I saw Granite Transformations in the newspaper. They upgraded my kitchen, the cabinets, and stuff. The installation team were very good. They explained to me everything they were doing, showed up when they said they would show up, and were neat and tidy. They haven't quite completed the job yet through lack of materials that they have had to order but so far it has been excellent.

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    Granite Transformations
    Response from Granite Transformations

    We are glad you have been happy with the installation process and look forward to completing the job soon. Thank you so much for choosing Granite Transformations!

    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed Feb. 25, 2015

    Very Satisfied - looks terrific and love the black sink. Customer service from every person from sales to the installation was excellent. One small issue and resolved in a timely manner. Their follow through is #1.

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    Granite Transformations
    Response from Granite Transformations

    We are so happy you appreciated our customer service and follow-up. We always look for total customer satisfaction and are glad we achieved that with you!

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 25, 2015

    Our kitchen and laundry room countertops will be one year old this April. We could not be happier. We had professional help with the people from the Granite Transformations Omaha office. We followed the suggestions for the color of the ground granite sinks in the kitchen and laundry room, as well as the faucets. The workers who did the installation were extremely careful. We ran into some stinkers during the 18 month remodel of our 22-year-old home. In contrast, working with Granite Transformations was a breeze! We do recommend them to friends.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you so much for recommending Granite Transformations of Omaha to your friends - this means the world to us!

    Verified purchase
    Staff

    Reviewed Feb. 25, 2015

    We had Granite Transformations come in and redo our kitchen... Expected it to like nice after completion but didn't expect for my kitchen to be the "TALK OF THE NEIGHBORHOOD". What an awesome job they did... Went above my expectations. Needing to see about having my bath remodeled. Granite Transformations are better than the Transformers when it came to turning my kitchen from Bland to Glam!!!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    How great that you are now the talk of the neighborhood! Granite Transformations also does beautiful work on bathrooms, so we would love to hear from you on your next project. Thank you again!

    Verified purchase
    PriceStaff

    Reviewed Feb. 25, 2015

    I can't say enough good about this company... from the salesman Billy **, to the young man who does the measurements and then to the installers. It was professionalism at its best. But the end result was amazing!! Not only beautiful, but durable as well as affordable. So many colors to choose from. I would highly recommend Granite Transformations to all. I call it my gorgeous "counter slipcover".

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Beautiful, durable and affordable - all words we love hear from happy customers. Thanks so much for taking the time to leave a review!

    Verified purchase
    Staff

    Reviewed Feb. 25, 2015

    I was very pleased with the work that Granite Transformations did while we were remodeling the fire station. They were easy to work with and very knowledgeable about the products they sell. The work looks great and I would definitely use them in the future for home or work.

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    Granite Transformations
    Response from Granite Transformations

    We are happy to have taken part in the work at the fire station. Thank you so much for choosing Granite Transformations!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2015

    Had countertops and backsplash done about 2 years ago and they still look new. Very professional workmen completed on time and would do it all over again. Great company to deal with.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are so happy you are still enjoying your countertops and backsplash and know they will continue to look great for many years to come. Thanks so much for your business!

    Verified purchase
    Staff

    Reviewed Feb. 25, 2015

    Love the product... Service reps great too. The fact that the product is sealed sold us. Just wish I would have stuck with my gut on color as I do prefer a lighter attribute to such a small space.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are glad you recognize the value of our revolutionary ForeverSeal product - never needing to seal your countertops truly is the way to go!

    Verified purchase
    Installation & SetupPrice

    Reviewed Feb. 25, 2015

    Bought a discontinued granite or price would have been too high to have work done. Install went OK and in one day. The one exception is that tightness of the install area caused a need to make an unplanned cut in what was supposed to be a large single piece. Smoothing of the cut line was not great, so had them back out to repair as well as reseal some small gaps under the overhang. No problem in scheduling the work and the repairs look and feel better. Overall, the appearance is good and final price was not too bad.

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    Granite Transformations
    Response from Granite Transformations

    It sounds like you had a couple issues you wish could have been different and we thank you for your candid review, as well as your overall great rating of our company. Thank you again for your business!

    PricePunctuality & Speed

    Reviewed Feb. 25, 2015

    My wife always wanted a granite top for our kitchen and after looking around for some time, we found Granite Transformation. After the first and only visit to their showroom, we decided to go with it. Three things stood out: price, quality and punctuality. The price was fair as compared with other options, the quality of the work and the looks of it are amazing and last but not least, they were very punctual and courteous delivering. There were also a few details that made me write this review, I guess you can imagine what they were. Now my wife is happy we did it and so I am.

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    Granite Transformations
    Response from Granite Transformations

    Thanks for your review and commenting on the fair price and amazing quality of our products. We can't thank you enough for selecting Granite Transformations for your kitchen.

    Verified purchase

    Reviewed Feb. 25, 2015

    We spent $6k on new kitchen countertops through the Raleigh NC store. Within 3 months it had a crack by the sink and where 2 pieces meet it is separating. Also the caulking of the top edge of the counter has separated from the wall. I wish I had invested in a better quality material. I loved it at first but the "honeymoon" phase lasted a few short weeks.

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    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear about your experience. Have you contacted the store about your concerns? At Granite Transformations we stand behind our work 100%.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2015

    We had Granite Transformations work on our Kitchen and Bathroom countertops and sink. I like the fact that they can go right over the existing corners so it doesn't take forever and you don't have a big mess. The sales rep and installer did a nice job and everything was dandy. They were on time, courteous and professional.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for both your kitchen and bathroom countertops and sinks! We are thrilled that you enjoyed your experience.

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    Installation & SetupStaff

    Reviewed Feb. 25, 2015

    We had our kitchen countertops replaced about 5 years ago. Were so happy with them and the experience, we had a new bathroom shower stall with seat installed, as well as new vanity countertop. Professionals from start to finish, design phase was fun, templating went well, install was great. We are thoroughly enjoying both our kitchen and bath and have recommended Granite Transformations to many!

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    Response from Granite Transformations

    How nice for you to have called us back for your bathroom project! We really do appreciate your business so much.

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    Punctuality & Speed

    Reviewed Feb. 25, 2015

    They came and explained about the process, gave an estimate on the costs. Granite Transformations set up to measure, and transform my countertops. They were on time and actually finished early. We purchased a new stove later and they came and cut the extra inch needed with no problems.

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    Response from Granite Transformations

    Thank you for sharing your thoughts here on Consumer Affairs. We really appreciate your business and having had the chance to work on your countertops.

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    Installation & Setup

    Reviewed Feb. 25, 2015

    I have not liked the product since I had it installed in 2014. The color was not what I saw on the very small sample I was presented. I explain this to the sales person who sent another person from the company out to my house. This person spent more time talking about the flaws in the construction of my house in about the actual product itself. I would never recommend Granite Transformations to anyone based on my experience. It was a $4000 mistake I made. And I paid upfront in cash.

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    Response from Granite Transformations

    We are sorry to hear that you are disappointed in your final product. At Granite Transformations we always strive for 100% customer satisfaction.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 25, 2015

    Very pleased with Granite Transformations workmanship. Technicians were prompt, courteous, and thorough. They cleaned up and they made sure I was satisfied before they left. I received in return a countertop that I show off to my friends as one I can be proud of and one that is very affordable. I will definitely call them soon for my next project!

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    Response from Granite Transformations

    We are so excited to hear that you loved the results and will be calling us again for your next project. Thank you!

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    Installation & Setup

    Reviewed Feb. 25, 2015

    Excellent product. I went from painted countertops to granite in a day. The granite looks nice, cleans easy, doesn't need to be sealed, and has a lifetime warranty. The men who installed were professional, attentive, and fun. Would do again in a heartbeat.

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    Response from Granite Transformations

    We sincerely appreciate your review of both your countertops and our installation team. A big thank you from all of us here at Granite Transformations!

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    Staff

    Reviewed Feb. 25, 2015

    Great experience! Everything went exactly as the sales person said it would. I would highly recommend to others.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review here on Consumer Affairs. Much appreciated.

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    Price

    Reviewed Feb. 25, 2015

    Granite Transformations did our kitchen counters and we're extremely satisfied with it. We had no problems at all with their service and they had the right price.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review, and for your business!

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    Punctuality & Speed

    Reviewed Feb. 24, 2015

    The job was done very well and is beautiful. Time spent was excessive because of lack of coordination between installers and person making the template. Irrespective of the excessive time (10 hours to do a 4 hour job) the work was done very well and a professional result was left. I am very pleased and would use them again.

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    Response from Granite Transformations

    Thank you so much for the candid feedback. While the work took longer than expected, we want to ensure everything is done to the highest standard. Thank you from all of us at Granite Transformations!

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    Installation & SetupSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Feb. 24, 2015

    When you invite Granite Transformations into your home, the service quality is evident from the first comments. There is no high pressure sales tactic needed since the product speaks for and sells itself. Everything is explained fully and the options and colors are many. The craftsmen come in with the product ready to install and do it quickly and professionally. It is all done very quickly and cleanup is great.

    Everyone that has been into our home has been very complimentary of our counter tops. When I explain to them that we feel that the tops are better than regular granite, cost less, and are more durable, the only question left is about the maintenance requirements. After I answer that question, all they want is the website address. We love our product from Granite Transformations.

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    Response from Granite Transformations

    What a wonderful review - thank you so much! There is nothing more we could ask from a happy customer than to tell friends and family and you have been doing that, so we sincerely thank you.

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    Reviewed Feb. 24, 2015

    One of our showers was completely redone. We are very pleased with the new shower and we were extremely pleased with the workmanship and with the workers.

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    Response from Granite Transformations

    Thanks so much for taking the time to leave a review. All of us at Granite Transformations are happy you are enjoying your beautiful shower.

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    Installation & Setup

    Reviewed Feb. 24, 2015

    My only concern was we never had any follow-up from Granite Transformations after installation. There are a few minor issues but all in all, a good experience.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. Should there be any issues you need to discuss, please feel free to contact the store. Again, thank you!

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    Customer Service

    Reviewed Feb. 24, 2015

    Our experience was awful with this so company and we would eat off picnic tables first before dealing with them. They say one day, but not so much. If you are getting a back splash that adds two days, sink and that adds a day. The best part is that they never tell you this and when you question them about it, all your fault. To make it better, they want all their money before the work is complete. Owner/manager was as rude and arrogant as anyone I have ever dealt with in my life. In short if you want lies and arrogance this is the place to go.

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    Response from Granite Transformations

    At Granite Transformations we strive for complete customer satisfaction and we are forwarding your comments to the appropriate team members.

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    Installation & SetupPriceStaff

    Reviewed Feb. 24, 2015

    We wanted new kitchen counter tops and we thought Granite Transformations might be a good option. We had serious problems with the remodel though. Due to their wrong measurement, the new counter tops were the wrong size. I pointed out that it was wrong but they installed it anyway. The same guy who got the measurement wrong was the same guy who was sent to fix it, and I think he basically made it worse. The owner then came down and looked at it then chipped about a third off the price. Nevertheless, the counter top was left the same way so we're not very happy with it. I hate to post negative comments just because of one employee's screw up but I was seriously angry; I think the counter tops would have been nice if he had handled it right.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are sorry that you are anything less than 100% satisfied and will forward your review to the appropriate team members.

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    Process

    Reviewed Feb. 24, 2015

    I had a terrible experience from the being. There are chips in the seams and the whole process was very upsetting. And they changed ownership in the middle of my job. My counter top does not match to the other piece at the seam.

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    Response from Granite Transformations

    As individually owned and operated franchises, changes in ownership can happen. However, we strive for 100% customer satisfaction and stand behind our work. Thank you for taking the time to leave your thoughts here. We will forward your review to the appropriate team members.

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    Installation & Setup

    Reviewed Feb. 24, 2015

    My wife and I are very satisfied with look, installation, and choices that we were given by Granite Transformation. The installation was as they promised and with very respectful installers. We have recommended Granite Transformation and will continue to do so.

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    Response from Granite Transformations

    All of us at Granite Transformations extend a big thank you for recommending our work! It means everything to us.

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    Staff

    Reviewed Feb. 24, 2015

    My kitchen was transformed from a 1970's kitchen with the addition of a new counter top from Granite Transformations. Along with the counter, I replaced my sink and faucet. I knew this was my chance to replace my Harvest Gold stove, so I made that move too. When the stove arrived, it was just a 1/4 inch too wide to fit into the space. The man with Granite Transformations who came to make the template for my counter, cut the old counter so the new stove would fit. They were wonderful to work with and I will think of calling them when it is time to work on the bathrooms.

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    Response from Granite Transformations

    We are so happy your kitchen renovation went well and would love the opportunity to work with you again on your bathroom. Thank you so much for taking the time to leave a review!

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    Reviewed Feb. 24, 2015

    We paid little attention to our laundry/utility room. We had done several renovations but they took months and convinced us. This transformation took days and turned out beautifully thanks to Granite Transformations!

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    Response from Granite Transformations

    How great that we were able to complete your project in days and not months - this is truly our motto and we sincerely appreciate you recognizing that!

    Verified purchase

    Reviewed Feb. 24, 2015

    Granite Transformations did awesome work on my home in NC. Too bad there isn't a location in Texas.

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    Response from Granite Transformations

    We are so pleased you selected us for your work in North Carolina. Be sure to check back as we are always opening new locations. Thank you!

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    Customer ServiceInstallation & SetupStaff

    Reviewed Feb. 24, 2015

    It was a genuine pleasure dealing with everyone associated with Granite Transformations. From the gentleman who came and gave us our initial quote to the last follow up call to make sure we were happy. We had some issues with the back-splash installation, but they walked us through it and made sure we understood why and what was going to be done. It looks great!

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    Response from Granite Transformations

    We are so happy your issues were resolved and you feel everything looks great. Thanks so much for taking the time to leave a review.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Feb. 24, 2015

    We used you for 2 different projects. The first project was for our kitchen countertops and back splash. That was a great experience with no issues except that 1 year later they came back to fill in some cracks with the backsplash. Overall rating was a 4 star for this experience. The other project was 2 bathrooms and it was a huge struggle once the project started. The overall product looked good, but the quality and care was very disappointing. Regardless of wrong vanity being ordered, and the project taking 3 times the length of stated time, the actual care put into the installation was horrible. The manager finally came back to do the job correctly and he was nice. The backsplash was actually laid over an electrical outlet. There were many other issues with the second job that will keep me from using Granite Transformations again. If any additional information is wanted, I am happy to reply.

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    Response from Granite Transformations

    We are sorry to hear that your two different experiences with one being great, and the other not so much. We always strive for 100% customer satisfaction, so your comments are helpful and will be relayed to the appropriate individuals. Thank you.

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    Installation & SetupStaff

    Reviewed Feb. 24, 2015

    The granite countertops and backsplash were installed in a timely fashion. The materials are very nice, good quality. The selection of granite and backsplash materials is adequate and the salesperson was very helpful in the selection process. My only complaint was that the installer left the site dusty. The backsplash needed to be washed down as it was still coated with grout residual. There was a dusty film over the granite. Seems like it would be simple enough for them to do a wipe-down once their installation is complete - would be a very nice finishing touch. I would recommend this company but I'd also suggest your staying around to make sure they clean up afterwards.

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    Response from Granite Transformations

    Cleaning up is typically part of the job, so while not sure what happened in your specific situation, we do apologize and will relay your comments to the team. Thank you so much for your business - we really do appreciate it!

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    Installation & Setup

    Reviewed Feb. 24, 2015

    Our kitchen and bathrooms look like new, very professional service and installation.

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    Response from Granite Transformations

    All of us at Granite Transformations send you a big Thank You!

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    Sales & MarketingPrice

    Reviewed Feb. 24, 2015

    Granite Transformations worked on remodeling the countertop, cabinets, and sink on both my kitchen and bath. The quality is good, there is just a little bit more that needs to be finished but I already paid them in full and I trust them that the technician would come back in and get all this done. We also never have to haggle about the price with their sales rep and I like that.

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    Response from Granite Transformations

    Thank you so much for the review! We could not be happier that you selected us for your cabinets, countertops and sinks in both your kitchen and bathroom.

    Verified purchase

    Reviewed Feb. 24, 2015

    Granite Transformation done an awesome job to my Kitchen & Bathroom! The service was great from start to finish. The company's name says it all. I highly recommend them to anyone who wants a new look for their kitchen or bath.

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    Response from Granite Transformations

    Thank you for leaving such a nice review. We are so happy that we were truly able to Transform your kitchen and bathroom!

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    Staff

    Reviewed Feb. 24, 2015

    We were very, very happy with the way we were shown the entire order and the excellent way the installers completed the work. The saleslady was so friendly, it was like talking with family. We are very proud to show off our new cabinets. And we tell everyone who did this fine work.

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    Response from Granite Transformations

    All of us at Granite Transformations sincerely appreciate your business and the fact that you took the time to comment on your beautiful cabinets. Thank you!

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    Customer ServicePriceStaff

    Reviewed Feb. 23, 2015

    We were wanting to get the countertops in our kitchen refinished. The sales rep did a good job in giving us an exact quote, as well as in doing the needed measurements. The installers, one the other hand, are nice and professional but they had to come back several times and the job's still not complete. I tried calling the owner, who once came out to see what the problem was, but he hasn't called me back. The product is beautiful, but there are some cosmetic things that weren’t done correctly.

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    Response from Granite Transformations

    Thank you for commenting on the beauty of the product. We are sorry your experience was anything less than perfect, if you are still experiencing any issues please be sure to let us know.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2015

    Day of installation - After the workers left following the completion of the kitchen countertop, we checked the workmanship. The underneath area in the desk area had not been filled in at all and the other underneath areas that had been filled in had not been sanded down. So we called and told them about the unfinished work.

    A few days later they came and half fixed it. Again we had to call because of the shoddy work plus the fact that one of the seams on the counter did not butt up evenly and it wasn't level. They again came out - the foreman and salesperson. When we pointed out the unlevel surface the salesman acted like we didn't know what we were talking about. "Hey" he said, "it's acceptable. Not perfect but acceptable." The foreman then made the statement that the counter must not have been level before putting the new one on. It wasn't their fault.

    My husband made the comment that “anytime you do construction on a smooth surface you always use a level”. He then put a level on the seam to make his point and they ignored him. That was that. They left and we were dissatisfied to no avail. We learned a valuable lesson through this experience. That is that we will never pay for a project until it is to our satisfaction. Granite Transformation put it to us and we will never recommend them to anyone we know.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. At Granite Transformations we always strive for 100% customer satisfaction and are sorry you had concerns. We will forward your review to the appropriate team members.

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    Installation & Setup

    Reviewed Feb. 23, 2015

    We had two bathrooms updated with countertops and sinks and the same with our kitchen. We are very pleased with the results. The units look the same today as the day they were installed. The installation was very professional and precise. No maintenance required. We definitely feel it was the way to go.

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    Response from Granite Transformations

    We are thrilled the products look the same today as when they were installed and know you will have many more years of beauty and durability. Thank you for your review!

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    Punctuality & SpeedStaff

    Reviewed Feb. 23, 2015

    I love the final product, everything went as expected. No mess, came on day and time they said they would. Helped with ideas but probably the best part was the person installing-- he was kind and very professionally.

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    Response from Granite Transformations

    Thanks so much for the review and for specifically mentioning our installer. We really appreciate your business.

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    Installation & Setup

    Reviewed Feb. 23, 2015

    Granite Transformation put in the countertop in my kitchen. When they initially came out, the installation guy cracked the granite that they brought out and he immediately called the office to have another piece cut and ready when he went back. I wasn't there but my father was. It must have gone smoothly - they'd been at the job that day even with that setback. Now my kitchen looks 100 times better.

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    Response from Granite Transformations

    We are glad the situation was resolved, and even more happy that your kitchen looks 100 times better. Thanks so much for taking the time to leave a review!

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    Installation & SetupPunctuality & Speed

    Reviewed Feb. 22, 2015

    My experience with Granite Transformations was wonderful! They were helpful, polite, punctual, courteous, and fun to work with! They helped me pick the right colors, the installation was prompt, and the final product was beautiful!

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    Response from Granite Transformations

    We are so happy you enjoyed working with the team and that the process was fun for you. That is always our goal! Thank you again for your business.

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    Installation & SetupStaff

    Reviewed Feb. 22, 2015

    We love our new kitchen! The counters are beautiful and so easy to care for! We are a rough and tumble family and it has been almost 2 years since our install and they still look great! We especially love our glass backsplash! We get so many compliments. It is truly unique and beautiful! The installation experts were efficient and professional. We brag about our experience to anyone who will listen. Thank you Granite Transformations!

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    Response from Granite Transformations

    Your glass backsplash was a wonderful choice and truly makes your home unique and beautiful! We are so happy that Granite Transformations' durability is working perfectly for your active family. Thank you!

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    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed Feb. 22, 2015

    My daughter told me about Granite Transformations by showing information she got at the home show in Auburn. It sounded like a good deal and she liked it so we contacted them. The sales reps and the work they did in my kitchen were fine and I'm happy with it. But I'm not happy with the plumber they sent. I have a faucet which is a hose that you can pull and spray around the sink and I really like to use it, but the plumber installed a different one which is made of cloth and now it's fraying. So I bought a new metal one with four adapters but the plumber said none of them fit. Now, my water is not near as forceful as it used to be. I've been hesitating to call a plumber to come and fix that. Other than that, I like the countertops and the backing real well.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are glad you are enjoying your new countertop and backsplash! Hopefully the issue with your water pressure will be resolved to your satisfaction soon.

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    Installation & Setup

    Reviewed Feb. 22, 2015

    Replaced a damaged Formica counter top in an 8-year-old home with a Granite Transformations granite counter top. We are pleased with the outcome and appreciate the look and quality of the product. We had evaluated replacement of the damaged counter top with Formica and a new solid surface product, but this option was the best of all worlds and utilized existing counter top materials and back splash. The new counter top highlights the back splash that I had grown unhappy with. A little polish to the back splash as recommended by the design consultant highlighted the back splash as well and the overall look of both materials seem looks better together. The installation was also a much easier process with minimal construction burdens.

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    Response from Granite Transformations

    Thanks for taking the time to leave a review. We are glad our product was the perfect solution to replace your Formica countertop and that you appreciated the ease of installation with no messy demolition!

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 22, 2015

    We had Granite Transformations replace the Formica counters on our bar in the basement of our ranch home as we did not want to replace or disrupt the tile back splash that was already in place. They did a fabulous job! The crew was very professional and respectful of our home and any mess they made was promptly cleaned up. The installation was fast and extremely well done. We are very impressed with the product and professional team!

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    Response from Granite Transformations

    What a great review, thank you so much! We are happy you recognized our product as the perfect solution for your basement bar project. Thank you again.

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    Installation & Setup

    Reviewed Feb. 22, 2015

    We planned our changes in both kitchen and bathrooms with the company's designer in two different years. The work was measured and about a week or few days later installed, both on the days that was agreed upon. We were pleased with how the kitchen turned out that we had two of our bathrooms done and are pleased with them as well. There was no mess left behind and the workmen were pleasant throughout. I am not computer knowledgeable enough to include pictures. We have received many compliments on the way things look.

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    Response from Granite Transformations

    We are thrilled that we were able to work with you on both your kitchen and bathrooms! All of us at Granite Transformations thank you and are thrilled others are paying you compliments on your beautiful home.

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    Staff

    Reviewed Feb. 21, 2015

    I had Granite Transformations put in the countertop overlay in the kitchen and it's fantastic. The original sales guy that came out was the big reason why we decided to go with the company because he was very well-informed and not too pushy. The installers had to do a couple of minor adjustments when they got here. It was a challenging project because of how tight our kitchen space was but they still got it done in the day and it was clean when they left. I honestly don't have any complaints.

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    Response from Granite Transformations

    Thank you so much for the review. We are glad you enjoyed our sales process. We love to take on a challenge and are happy our solution worked in your tight kitchen space. Thank you again!

    Verified purchase

    Reviewed Feb. 21, 2015

    We are very pleased with the work done in our kitchen by Granite Transformations. Even my husband, who was doubtful at first or perhaps thought we really didn't need a make-over is very impressed with the difference the cupboards have made in the appearance of the kitchen. I love, love, love how the kitchen now looks! The counter-tops are very nice and the backsplash makes a very complete look. The cupboards look rich and doors and drawers open and close very easily. Using Granite Transformations allowed keeping the box (parts attached to the wall) of the original wood cupboards as home built in 1950's. With the solid box and the new doors & drawers I feel we have sturdier and better cupboards than if purchasing entire new cupboards from a supplier. I would recommend Granite Transformations in a heart beat!

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    Response from Granite Transformations

    Thank you so much for leaving such a wonderful review. We are so happy that you love how your kitchen looks! You made an excellent decision by deciding to reface - and not replace - your cabinets. All of us at Granite Transformations truly thank you and appreciate your business.

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    CoveragePunctuality & SpeedStaff

    Reviewed Feb. 21, 2015

    I am very satisfied with the quality of the countertops and they look great with my oak cabinets and wood floors. I have gotten a lot of compliments on them. Granite Transformations installers' workmanship was very professional and efficient. They arrived on time. I appreciated the fact that they put up a plastic cover in the doorway between the kitchen and living room to keep out dust before they started the project. I would highly recommend Granite Transformations to anyone ~ it's a high quality product!

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    Response from Granite Transformations

    Thank you so much for your lovely review, and for saying you would recommend Granite Transformations. We appreciate your business so much.

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    Installation & Setup

    Reviewed Feb. 21, 2015

    Countertop in the kitchen is "sagging" on one side, resulting in a gap between backsplash and countertop. This is occurring on two sides; not sure about what can be done to stop the "sagging." We are satisfied with the countertops installed in both bathrooms.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are happy you are satisfied with the countertops in both of your bathrooms. Please feel free to visit the store and discuss the sagging issue with them. Thank you again.

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    Staff

    Reviewed Feb. 21, 2015

    I would highly recommend Granite Transformations. Our kitchen turned out beautiful. The employees were professional and the work was done within a week.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review here on Consumer Affairs. All of us at Granite Transformations truly appreciate your business.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Feb. 21, 2015

    The wife and I decided we needed an update to our kitchen. We had all new appliances and the countertops were dated. We contacted several companies in the local area. Only one stepped up and showed us they had interest in giving us a quote. This was Granite Transformations. The sales lady Deb come to our house, did some preliminary measurement, gives us a price quote the same day. The template maker made the templates in a couple of hours and then in a week later the crew showed up and in less than 5 hours and installed the new tops and splash. Workmanship was great and we had had only great response from visiting friend.

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    Response from Granite Transformations

    It is very exciting how quickly the whole process can be completed, isn't? Thank you for commenting on that. All of us at Granite Transformations thank you for your business and we are thrilled that friends have been commenting on your countertops!

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    Punctuality & Speed

    Reviewed Feb. 20, 2015

    Service was as advertised, very professional installers, on time, product turned out just as I expected. I have had two different installations, always first rate.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Feb. 20, 2015

    The product looks much better & is quicker than getting a full remodel. Less mess, and perhaps more cost-effective depending on the materials and demo you might otherwise use. I used them twice (old & new house), and liked each distinctive look equally well, as far as colors and design. Product is quite expensive, so I think there is a level of expectation in the service. Both times, I was in need of a tub liner and the surround area. The first time they handled both. When I called as a repeat customer, who had paid promptly and obviously came back...I ended up having to go with another company for the tub liner (which went in first), because they would not push my tub order up to facilitate our move in date. They came in to do the surround after I had the other company install the tub liner first. The Granite Transformations installers dripped glue onto the new white tub liner, where it has remained, marring the new surface.

    For over $12,000 each, on repeat business, I would think they would have bent over backward, to rush the tub liner so they could have completed the whole job as they did before. I gave 6 weeks lead time, so it wasn't like I was pushing for the impossible in two days or anything like that. It could have been done, but that & the glue that still sits in this pricey project displaying the tub blemish, I don't find acceptable. Again tub liner was installed by a different company and was perfect when installed. The glue got dripped on it, when the Granite T installers did the surround above the tub.

    I was in the process of moving, and had multiple jobs, with multiple workers going on, so I didn't notice the glue until I was moved in & in the tub. Now, it's all I seem to notice! The granite portion does look knock out. But it had a price tag, that should have made it nothing less. I'm pleased with the look of their product. This is one reason if they had like competition, I would go there next time.

    The service and accommodations slipped over the year in between using them. Both times I used them I was told as part of the sales process it was a 3 day job. Misleading. One additional day is required for a plumber (referred by them, but not theirs exclusively), to open the wall and install a new main water pipe. That I guess is supposed to mean 3 days for "Granite Transformations" to do the job, but you really need a couple more days in the best of circumstances. One for the plumber, and one or two at the end to give it all a chance to dry/set, before use. In our case the second time, their schedule didn't facilitate "their" 3 day part, and the installer took closer to a week to come. Then one of the shelves ordered was forgotten, so it took another couple days to bring it back. Sales staff is helpful with the extra set of eyes to help you coordinate a design to fit your tastes and desires.

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    Response from Granite Transformations

    We are sorry to hear that there were some issues with your project, including the issue with the glue, and the project taking slightly longer than expected. We do strive to complete projects extremely quickly as this is definitely something that differentiates Granite Transformations from the competition. We want you to know that we place a very high value on your repeat business with us and we truly do appreciate your business on both occasions.

    Verified purchase
    Kenneth increased rating by 4 stars.
    Staff
    After a positive interaction with Granite Transformations, Kenneth increased their star rating on March 18, 2015.

    Updated review: March 18, 2015

    At 4pm on 3/17 your installer Rudy and helper came to repair the overhang on the new top. When measured and installed the lip was too low and could not remove old dish washer and replaced. Talked Gil into doing N/C. Rudy and helper about the

    best workmen we have ever had, neat, clean and good.

    Original Review: Feb. 20, 2015

    Redid over GT job of 8-9 years ago. Excellent quality material. Outstanding job by Rudy and helper. One glitch - forgot to reconnect gas burners. Fixed next day early am. Will be happy to have any prospect inspect.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. All of us at Granite Transformations send a big thank you your way!

    Verified purchase
    Installation & Setup

    Reviewed Feb. 20, 2015

    Our beautiful countertops were installed in one day. After a year of enjoying my countertops - I love them. They are easy to clean and always look classy. We also installed the granite sink. It is one of the favorite things in my kitchen! Would highly recommend them!

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    Response from Granite Transformations

    Isn't the granite sink lovely? It truly makes a wonderful companion to your beautiful new countertops. We are thrilled you are still enjoying them one year in, and know you will continue to enjoy them for many more years to come!

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    Installation & SetupStaff

    Reviewed Feb. 20, 2015

    I had new counters and backsplash install almost 2 years ago and they are still like brand new. People remark how beautiful they are. The under the counter sink is still looking new. I would recommend Granite Transformations to anyone. It is a great product.

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    Response from Granite Transformations

    All of us at Granite Transformations are thrilled to hear that your products look like new after 2 years. We know that they will continue to look beautiful for many years to come. Thank you for your business!

    Verified purchase

    Reviewed Feb. 20, 2015

    We loved the countertops we got, but the sink, no. The sink got stains, and we could not remove them. I would not buy your sink again.

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    Response from Granite Transformations

    We are sorry to hear that you are not happy with the sink you purchased, but we do sincerely thank you for leaving a positive review overall for Granite Transformations and we are so pleased that you love your countertops.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 20, 2015

    Everyone we had contact with was so helpful and knowledgeable. Our order was done on time and was installed with no problems. The result is beautiful and made our kitchen look like a new one. We would definitely work with Granite Transformations again.

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    Response from Granite Transformations

    The best compliment we can ask for is that a customer wants to work with us again, so for that we are very grateful! Congratulations on your beautiful new kitchen.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 20, 2015

    We had Granite Transformations work for our kitchen countertops years ago and we had them do our bathroom countertops recently. They actually had to have it installed twice. There were some problems with the first installation and they came back and redid new sinks and new countertops since the first ones were without connected plumbing. It took a little while for them to correct it. The first guy who installed was very polite, very nice. He might have been a little inexperienced which is why the problems came up but I couldn't tell that at the time. The team were apologetic when they came back the second time. We did make an arrangement for rebate for part of what we paid because we had to have some plumbing installed twice. We haven't received that yet; they're a little slow on the rebate.

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    Response from Granite Transformations

    We are sorry to hear about the issues you have had along the way. Please continue to follow up with the store and thank you again for your business.

    Verified purchase
    Staff

    Reviewed Feb. 20, 2015

    Had a great experience with everyone. All very professional and trustworthy!

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    Response from Granite Transformations

    All of us at Granite Transformations are so pleased you enjoyed your experience. Thank you for taking the time to leave a review!

    Verified purchase
    Sales & Marketing

    Reviewed Feb. 20, 2015

    Salesman was not pushy. I like the results.

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    Response from Granite Transformations

    We are so happy you enjoyed the sales process, along with the final results. Thank you for your business.

    Verified purchase

    Reviewed Feb. 20, 2015

    Moved into my new town home and realized the counter was pretty messed up. Because the cabinets were placed in a way that made it impossible to remove counters -- Granite Transformation was the only way -- excellent results, many positive compliments.

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    Response from Granite Transformations

    There is nothing we love to hear more than the fact that you are receiving positive compliments on your beautiful new countertops! We are also happy that our solution was ideal for your particular situation. Thanks so much for your business.

    Verified purchase
    Installation & Setup

    Reviewed Feb. 19, 2015

    We are very pleased with the product we ordered for our kitchen countertops. The service we received before, during, and after the installation of the countertops was very good. We would recommend Granite Transformations.

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    Response from Granite Transformations

    Thank you so much for choosing Granite Transformations for your kitchen countertops. The most valuable comment we can receive from anyone is that you would recommend us to your friends and family and for that we are very grateful!

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 19, 2015

    Had a kitchen remodel done, countertops and cabinet refacing. Couldn't be happier. Looks like a brand new kitchen without the hassle of the house being disrupted. All work done to my satisfaction and in the timeframe stated. I'd recommend to anyone and everyone.

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    Response from Granite Transformations

    Thank you so much for selecting us for your counterop and cabinet refacing project. The biggest compliment we can receive is a recommendation to your friends and family and for that we are very grateful!

    Verified purchase

    Reviewed Feb. 19, 2015

    Very happy with the outcome on our kitchen counter tops. Would recommend to others to check into them for any changes they are considering.

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    Response from Granite Transformations

    We are thrilled that you are happy with how your kitchen countertops turned out. The best compliment we can receive is a recommendation to others, and for that we truly thank you.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 19, 2015

    From the sales person to installation we had a very good experience. Very helpful and knowledgeable. We love it. I like to just stand in my kitchen and admire it. So easy to clean. Just love it.

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    Response from Granite Transformations

    Isn't it great to just stand in your kitchen and admire it as you say? What a great comment - thank you so much for your business...we are thrilled that you selected Granite Transformations.

    Verified purchase

    Reviewed Feb. 19, 2015

    I love my new countertops, and Granite Transformations was excellent to work with.

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    Response from Granite Transformations

    Thank you so much for selecting Granite Transformations for your new countertops.

    Verified purchase
    Installation & SetupPrice

    Reviewed Feb. 19, 2015

    There was a problem with the installation of my granite. They did try to fix it but couldn't and refused to replace it. I would never recommend this company. I paid a premium price for an inferior product and poor service.

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    Response from Granite Transformations

    We strive for complete customer satisfaction at Granite Transformations and are sorry you were not happy with the results. We are forwarding your review to the appropriate team members.

    Verified purchase
    Customer Service

    Reviewed Feb. 19, 2015

    We were very pleased with the customer service we received, as well as the product. We LOVE our countertops and backsplash! Thank you!!

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    Response from Granite Transformations

    Thanks so much for taking the time to leave a review here on Consumer Affairs. We are thrilled you are enjoying your countertops and backsplash!

    Verified purchase
    Staff

    Reviewed Feb. 19, 2015

    We were very happy with the service we received from Granite Transformations. They were very professional and did a great job replacing our countertops.

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    Response from Granite Transformations

    All of us at Granite Transformations sincerely appreciate the fact that you picked us for your countertops. Thank you for taking the time to leave a review.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 18, 2015

    I have no complaints with Granite Transformations. It was great. Their installation team were wonderful, couldn't have asked for a better assistance. They installed the kitchen countertop and around my bathtub. They were very professional and very good.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review here on Consumer Affairs. We hope you will continue to enjoy the timeless beauty and durability of our products for years to come.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2015

    I was looking to have the granite down for my counter tops in the kitchen so I called Granite Transformations. A lot of money but it was a good - the workmanship, the employees. Everything they said, they did. They were on time and polite. It was excellent all around. I told a friend that might be calling them to take a look at mine, I told him I had a good experience and he said he might call after. It's worth it.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are glad you are pleased with your countertops, and sincerely appreciate the referral. We hope your beautiful and durable countertops continue to provide you with years of satisfaction.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 17, 2015

    The experience with Granite Transformations was great. Their sales guy was absolutely excellent and very informative. He knew all about it, what the warranty was, what had to be done in order to get ready for them. We got a new sink hardware, new garbage disposal, everything ready for them when they come, but he had already laid out the time frame and how it would go down.

    The installation team was the best part of the whole deal. They were great guys, very neat, very clean, showed up exactly when they said they were gonna be here and did everything that we asked them to do. The quality of the workmanship was absolutely excellent. They installed a complete new countertops in our kitchen and backsplashes, new sink and redid the kitchen part of our house. The installation crew is top-notch. We got more than what we paid for. The guy that owns the franchise here in Nashville is a very personable man. I talked to him myself and they represent the company and their products extremely well. =

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    Response from Granite Transformations

    Thank you so much for your glowing review. It was so nice of you to comment on the different staff members, as well as the owner of the Nashville store. All of us at Granite Transformations send a big thank you your way!

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 17, 2015

    I went to a home show at Folsom and saw Granite Transformations there. I had them come out to give me an estimate for this little island I had. They did that and I was really pleased. I also went to the home show in Sacramento with my daughter and they happened to be there. I recognized Jason and started talking to him. I said I wanted to get a new kind of top for my bathroom. I asked, "Do you know anybody that does the refacing of cabinets?" He says, "Oh we do that too!" And I said, "Oh! Okay, well come out and give me an estimate." So he did.

    He also helped me decide on the kind of countertop and colors as well as the pulls I want on the cabinet. He was very helpful and very good in steering me to something that would look better than what I had gotten. The installation team was just as good. They got here early in the morning and were here all day. They were hard workers and got it all done. Granite Transformations did an excellent job.

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    Response from Granite Transformations

    We are so happy that you picked Granite Transformations not only for your island, but also for your cabinets! Thanks so much for your business.

    Verified purchase
    Staff

    Reviewed Feb. 17, 2015

    We’re very satisfied with the product, the people, the way they represented themselves, the work they did and the timely fashion they used on it.

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    Response from Granite Transformations

    Thank you for your review. We appreciate you choosing Granite Transformations, and we are thrilled that you are happy with the results.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 16, 2015

    Granite Transformations made a topnotch job for our kitchen countertop. Their sales rep and the installation team were great. I have absolutely no complaints. I would recommend them.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Feb. 16, 2015

    Granite Transformations did my kitchen and bathroom countertops. It's great. I love it! Their sales representatives were also very helpful.

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    Response from Granite Transformations

    Thanks so much for choosing Granite Transformations for your kitchen and bathroom countertops. We are so happy you are enjoying our products in your home and truly appreciate your business.

    Verified purchase
    Staff

    Reviewed Feb. 15, 2015

    We love our counter tops, back splashes. They were professional and we have and would recommend them in the future.

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    Response from Granite Transformations

    There is nothing that pleases us more than to hear you have recommended us to others - thank you so much for that, and for choosing Granite Transformations!

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 15, 2015

    We contacted Granite Transformations because we needed to do some remodeling in the kitchen, the counters. Everything was good - the actual remodel, the sales rep, and the installation team. The only thing is that they started a little bit late so they also finished late. We were satisfied with the work and the installation. We're happy with it!

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    Response from Granite Transformations

    Thanks so much for taking the time to leave a review here on Consumer Affairs. We are thrilled you selected Granite Transformations for your kitchen countertops and enjoyed the sales and installation process.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 15, 2015

    We absolutely love our new kitchen. We looked at the big box stores for new counters in an effort to transform our tile kitchen to something a little higher end. After finding Granite Transformations at a local home show we met with the sales consultant in our home for a very low pressure consultation. The design consultant Jeremy was extremely knowledgeable and had great recommendations, without being high pressure. The overall experience from consultation to installation was easy and amazingly fast. GT answered all of our questions all along the way and worked completely around our schedule. Definitely have been showing off our new kitchen counters and recommending GT to all our friends and family.

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    Response from Granite Transformations

    Thank you for taking the time to write a review. We appreciate being your choice for your new kitchen countertops. We are pleased that you were happy with the experience, as well as the end result. We hope you continue to enjoy the beauty and durability of your new countertops for years to come.

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 15, 2015

    I wanted granite countertops in my kitchen, then I saw Granite Transformations' number on the TV and in the paper with the $500 off so I contacted them. The sales representatives were all knowledgeable and polite. I had little interactions with the installation team but what I had was good.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review about your granite countertops. All of us at Granite Transformations sincerely thank you for your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 15, 2015

    Our son's a contractor. He deals with condos and he does the other type of granite and he recommended that we do it in our house but when we got looking at the way the backsplash was, it would have been probably hard to design and put it underneath without messing up. We liked the backsplash so we felt the other type that lies on top of the tiles we already had would be better. We had Granite Transformations put in countertops in our kitchen. We also had a friend that we go visit and she had had her kitchen done with them.

    The sink is the only thing we were displeased with but we didn't know it was going to scratch up like this. It's mostly poor quality compared to other sinks that we've had. But everything as far as installation and the people who did the work, they're very professional and did an outstanding job. It was a good experience and they did a good job.

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    Response from Granite Transformations

    Thank you so much for your review. We are happy to hear Granite Transformations was the right solution for your kitchen countertops! We also appreciate you mentioning how professional our installation team was.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 14, 2015

    Granite Transformations has done work for me in the past at my old home. I like the durability and it not having to be maintained. The sales representative I have interacted with has been great. She helped me pick out my colors and what I wanted to do. They helped me with my kitchen and bathroom countertops. The installation team did a good job. I would recommend them.

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    Response from Granite Transformations

    Thank you so much for your review. We are thrilled that you recognize the value of not having to deal with the maintenance that goes along with typical countertops! Thank you again for choosing Granite Transformations for your kitchen and bathroom needs.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 14, 2015

    We saw Granite Transformations on TV. I had been wanting to update my kitchen and kept seeing their commercial so I decided to call on them to do the work. I love the quality of the remodel and my family loves it too. The installation team was really nice and clean. I don't have any complaints at all. Everybody asked me who did it and they just wanted to know who did the work and from where I got the information. My son and his wife are thinking about doing something.

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    Response from Granite Transformations

    We are thrilled that you picked Granite Transformations for your kitchen remodel! We really appreciate you telling your family and friends about your experience.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 14, 2015

    My friend referred me to Granite Transformations. She told me that she was happy with Granite and what they did to her kitchen so I decided to do it that way. We changed all the countertops in the kitchen. It was perfect! The installation did a great job. I would recommend it to anybody who's looking into something like this.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Staff

    Reviewed Feb. 13, 2015

    We are very happy with Granite Transformations. They all did an excellent job. I would recommend them to anybody.

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    Response from Granite Transformations

    Thank you for your review. We sincerely appreciate it, and are pleased to have been selected for the work in your home.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 13, 2015

    We were very satisfied with Granite Transformations for not having to do a demolition to put granite in. I think this is the way to go. I've used them 3 times and I'm pleased to have the last order on Monday. We've been very happy. Nothing to complain about with the sales team. They are very courteous and I've been working with Stephanie and she's great. But when the installation team came for my bathroom about a month or two ago they had a little trouble on maybe because it was a Friday afternoon and they were trying to get the sink out and having plumbing problems so we ended up calling on a plumber over the weekend so we could have water but nothing that was terrible about that. We just needed to have water and so we had to get things going. I would highly recommend them.

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    Response from Granite Transformations

    While you did indicate a plumbing issue, we are so happy this did not damper your experience with Granite Transformations. We could not be more pleased that you have used us 3 times - thank you so much for your loyalty and for being a valued customer!

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Feb. 13, 2015

    Granite Transformations looked like they had a pretty good product and it was pretty much what we're looking for. Rather than go to remove the old tile and do solid granite countertops, we decided to go with the over layer on the original tile. We had a good talk with them at the Home Show and their salesmen came out and showed us what they had and we went from there. Carlos was very informative. He had 20 samples and he helped us pick our countertops because we had four different sections that we wanted to do. It was no hard sell. Then when it came down to price, it was very reasonable.

    But during installation it might have been good to put up some type of a dust barrier between the living rooms and the area they were working in. I know they have to grind and sand and polish and once it's installed, and that left quite a mess after it was all said and done, but nothing we couldn't clean up in a few hours or so, but it does leave quite a bit of dust. But other than the installation, they were very professional. I was here during the whole installation, and it went very well. I even informed them that their attention to detail was very good. We'll definitely recommend Granite Transformations to our friends, too.

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    Response from Granite Transformations

    We are sorry about the dust, but truly do appreciate your overall excellent rating of us. We are thrilled our product was the perfection solution to go over your existing tile! The greatest compliment we can ask for is referrals, and for that we are very grateful.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 13, 2015

    Granite Transformations redid all our counter tops in the kitchen. The people they sent arrived right after they called and right on time. We had two visits. The first one they came to do the measurements to make sure how it had to be cut. Then when the regular people came, one looked like a very, very young guy but he did an excellent job. It took them about 11 hours to get it done but it was really done well. We also put a new sink and it was a female plumber that did it. She was super. She did an excellent job and it didn't take her that long to do it. My wife is very, very pleased with it. I wouldn't hesitate to recommend anybody I know.

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    Response from Granite Transformations

    Your review means a lot to us, and we are so happy that the work was done to your satisfaction. Thank you again for your business and for taking the time to leave a review here on Consumer Affairs!

    Verified purchase
    Staff

    Reviewed Feb. 13, 2015

    Everybody was really nice. The guys did their thing and everything went well.

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    Response from Granite Transformations

    Thank you for your review. We are pleased to have been chosen for work in your home, and we hope you continue to enjoy the use of our revolutionary products.

    Verified purchase
    Staff

    Reviewed Feb. 12, 2015

    The new counter tops moved my kitchen from everyday use to a professional kitchen. Not only improved the prep and cooking areas but left my home better than they found it. Thanks a million for a great job. Would recommend without hesitation.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to write a review. We appreciate you choosing Granite Transformations for your kitchen countertops, and we hope you will continue to enjoy their beauty and durability for years to come.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2015

    We were looking to redo our kitchen counter when a friend of ours said they had done it with Granite Transformations. They were wonderful, efficient and knowledgeable. We had to have a new sink put in because the undermount sink we had with our other counters didn't fit right, and that went very smooth. They were able to do it in a very timely manner. We will use them again.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

    Verified purchase
    Customer Service

    Reviewed Feb. 12, 2015

    My house had caught a fire and I wanted to redo my counter. I called them and I'm very pleased with what they did. They put new counters in, countertops, and granite tops. Everything they've done they explained to me in a professional manner.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2015

    We had Granite Transformations out to replace our sink and kitchen counters. The transformation was beautiful and we haven't had any issues with the product, except a tiny gap in the corner of our counter where the two pieces did not seal completely. The installers were pleasant and did a great job overall. I was told by our sales guy that he was going to do wonders for our bathroom, but never heard from him since the initial appointment.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for taking the time to leave a review, we sincerely appreciate it.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 12, 2015

    Very professional, quick. Although expensive, the cost savings for tear outs and time to repair and receive other products, made this product worth the cost. The surface is very easy to clean, requires no special maintenance and is a beautiful addition to our kitchen. We like it very much and would do it again without hesitation.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are pleased to have been your choice for kitchen countertop installation. Yes, our maintenance-free products and demo-free installation process make Granite Transformations an ideal option when considering a kitchen remodel. We hope your new countertops continue to provide you with many years of satisfaction.

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 11, 2015

    I got my kitchen countertops from Granite Transformations. From sales to installation they were very good, and the installers were very thorough and very clean. However the plumber didn't get here until forever. He kept calling saying he had problems with his truck. I understand all those things but he was supposed to come between 2 and 3. Then he called me and said he wasn't going to be in until later and then wasn't until later. I didn't think he would ever come due to his car, probably due to another job but then he came so everything was OK in the end. We just wanted to get it done and the plumber did a good job. But if I had plans there is no way I could have left because it had to be finished.

    In general, the people at Granite were very knowledgeable of their products, showed how it was made, how it was put together and how they would do it. We had to build the counter up before they came and they helped us figure it out so we would have it done and be ready. It was very good. I would recommend them. I've told different people they should give them a chance. The prices are comparative but this is a better product.

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    Response from Granite Transformations

    Thanks for commenting on the entire process from sales to installation. And thank you for telling others about our product and why it is better!

    Verified purchase

    Reviewed Feb. 11, 2015

    We had new counters installed in the kitchen. They have worked out very well. No problems with heat, sharp objects, no cracking. We stand on them all the time with no problem. They have been able to make it through a number of kitchen paintings, new backsplash as well.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We appreciate you choosing Granite Transformations for your new kitchen countertops. Yes, they are manufactured for both their timeless beauty and extreme durability. We are glad you are still enjoying your selection.

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    Staff

    Reviewed Feb. 11, 2015

    My brother and sister-in-law had Granite Transformations put a countertop over at their house, so I had them for my kitchen. The guy I talked to was very professional. They did a fantastic job and we were pleased with their work.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We sincerely appreciate it and are glad you are enjoying your new countertops.

    Verified purchase

    Reviewed Feb. 11, 2015

    Our remodel was done very professionally and everything we were promised came to be. We love our kitchen countertops and we're very pleased with our installers.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are pleased you selected Granite Transformations for your remodel, and we hope you will continue to enjoy the timeless beauty and durability of your new kitchen countertops.

    Verified purchase
    Staff

    Reviewed Feb. 11, 2015

    The gentlemen at Granite Transformations were very professional and friendly. They did a fantastic job. I'm not going to tell you that we were jumping up in joy because after all that work was done then I had to do a bunch of work. They cleaned up the best they possibly could but you got to figure when you put up a backsplash, after the work is done even though no matter how much they wipe down and clean, you're still going to end up with grout and stuff falling off the wall so there are still things that need to be done. This is just stuff that I had to do after they were done. But as for them being professional enough to clean up the best they could, they did a good job. We were happy with it.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your candid review. We appreciate your positive feedback and will share your comments with our team. Again, all of us at Granite Transformations sincerely thank you for your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 10, 2015

    I called Granite Transformations so they came out and measured, gave me a price and then installed my countertops. It all worked out great and I love them. The installation team was awesome and very professional. I'd highly recommend them and more than willing to be a reference. The product exceeded my expectations and I’m a very pleased customer.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review here on Consumer Affairs. We hope you are still enjoying the timeless beauty and durability of your countertops. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

    Verified purchase
    Staff

    Reviewed Feb. 10, 2015

    The people who came were awesome. Very good experience.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to write a review. We hope you are still enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need arise.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2015

    Good quality work and materials. Their salesman showed his product, did a little demonstration and made a price. All employees were knowledgeable, courteous and did good work. It turned out as expected. I’d recommend them.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to write a review. We sincerely appreciate it. We hope you are still enjoying the timeless beauty and durability of our products in your home.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 9, 2015

    The work was performed within the time agreed to. The installers took every precautions not to soil the place, the installation was made with precision and complete care. We are totally impressed by the positive attitude and pride in the quality of their work demonstrate by everyone in this company. We have dealt with a professional organization and the finish product is spectacular.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review on Consumer Affairs. We appreciate you choosing Granite Transformations for your countertop and backsplash, and are glad you are pleased with the results.

    Verified purchase
    PriceStaff

    Reviewed Feb. 9, 2015

    From start to finish our experience with Granite Transformations was wonderful. Our sales person was honest, open and professional. Our installer became a welcome addition to our home for the week plus that he was with us! Wonderful workmanship and the finished product is better than expected! We wanted to keep our current granite countertops but replace our cabinets. Refacing was a great option and it was a very reasonable price. The drawers now pull out all the way, they are of good quality, and our cabinets are all soft closing now and up to date. We have had several people over to the house since the project was complete and we have gotten amazing feedback on the work. We would highly recommend Granite Transformations for cabinet refacing! Thanks for the great job you did. We love our "new" kitchen!

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to write a comment, and for selecting Granite Transformations for your cabinet refacing. We are glad that you are pleased with the results, and hope our products continue to provide you with many years of satisfaction.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Feb. 9, 2015

    I am so pleased with the outcome of my kitchen tops! Granite Transformations was probably the best experience I had during my complete remodel job. I had a small problem that didn't result from anything that Granite Transformations or the installer did, but they came out and took care of it for me so I could get my range installed the day before I moved in! That, plus the fact the pricing is so much cheaper than a total top change, made us probably the happiest customers in town! Thanks Granite Transformations for making my kitchen remodel the easiest and most professional thing in my house!

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review on Consumer Affairs. We appreciate you choosing Granite Transformations for your kitchen countertops, and are glad you are pleased with the results. We hope you continue to enjoy the beauty and durability of our products in your kitchen for many years to come.

    Verified purchase
    StaffProcess

    Reviewed Feb. 9, 2015

    It was a roller coaster experience. They didn't seem to talk within the office. I would say one thing to the representative and it would never get carried through to anybody else, and we ended up delaying months because they couldn't seem to coordinate the timing with what I was telling this one person that would show up at my house multiple times. It just ended with him. They didn't seem to talk among themselves at all. And they promised to get it done by a certain date and they were way off, two months off that date. And then halfway through the process, when I met with a carpenter three times, he ends up no longer working there two days before he's supposed to show up. So I feel like we've started over so many times. I just felt like they had no idea what they were doing and their act was just not together.

    I got really livid with them in the middle of it, and they ended up pulling it off by sending someone who fixed everything and made it all work. He saved the day. But I was extremely irate with them for a month or two in the middle. It was exhausting.

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    Granite Transformations
    Response from Granite Transformations

    We are sorry that staff turnover seems to have impacted your experience as that is certainly never our goal. We are glad everything was able to be resolved to your satisfaction and know you will enjoy a lifetime of beauty and durability from your new products!

    Verified purchase

    Reviewed Feb. 9, 2015

    We recently sold our home in West Nashville and moved to a lake condo in Gallatin. You guys did my kitchen twice in West Nashville (I had a fire) and I absolutely loved my kitchen. The kitchen I have now is granite and I hate it. Can't afford another new kitchen but would tell anyone to use Granite Transformations in place of any other counter top. Love you guys.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to write a review. We certainly appreciate the opportunity to have worked with you twice in the past, and we are glad you were happy with your kitchen transformations. We would value the opportunity to present our products to you again if you decide to consider updating your countertops in the future. Again, thank you.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2015

    My son-in-law told me about Granite Transformations and he had it. I had them remodel the kitchen and the quality is ok and it looks good. The sales rep that came out and the one who had done it were alright. I would recommend them.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review about your experience. We appreciate your business and all of us at Granite Transformations thank you.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2015

    We had our counter tops, bath surround and full shower redone with combination of granite and tiny glass tiles for accents. We also got a new frameless shower door. The whole effect is clean, modern and spa-like. The folks at Granite Transformations were great to work with and were creative in problem solving when our shower door delivery was delayed.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We appreciate you selecting Granite Transformations for your bathroom remodel, and are thrilled that you are happy with the results.

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    Granite Transformations Company Information

    Company Name:
    Granite Transformations
    Address:
    10306 USA Today Way
    City:
    Miramar
    State/Province:
    FL
    Postal Code:
    33025
    Country:
    United States
    Website:
    www.granitetransformations.com