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Granite Transformations Reviews

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About Granite Transformations

From Australia to the United States, Granite Transformations has remodeled both commercial and domestic countertops for over 15 years. Our goal is to bring a fresh and exciting new look to your countertops, cabinets, backsplashes and floors.

Visit www.granitetransformations.com

Granite Transformations Reviews

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    Verified purchase
    Punctuality & Speed

    Reviewed April 10, 2016

    Granite Transformations was recommended by a friend of mine who had used them. I got a countertop and some cabinets from them, and the quality of the remodel that they did was very good. I felt like it was pricy, but the convenience of having it done quickly was worth it.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 10, 2016

    Granite Transformations did our kitchen countertops. The installation team was local and very good to work with and we’re very pleased with our products.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

    Verified purchase
    Installation & SetupPrice

    Reviewed April 9, 2016

    Granite Transformations was awesome. It's all about saving the environment and we have a manmade Corian surface and it went on perfectly. I had a backsplash that my husband and I had installed ourselves that we wanted to maintain along with some trim and we picked out this great color. So I didn't want to just throw away the countertops and have my whole kitchen torn apart because it would probably cost the same price to have that removed and granite put in. They came in and did the templates and they did the final installation for a few hours and everything just went on perfectly. We're probably gonna sell our house and move to the lake and this is gonna add to the resale value. So, it was a very positive experience and it was beautiful and worth every penny. I would totally recommend it to anyone and I wouldn't even mind telling someone that.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are thrilled you selected us for your work. If you have any needs now or in the future, we would value the opportunity to present to you again. Again, thank you.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2016

    A neighbor told me about Granite Transformations. She was so satisfied with them. I also got countertops from them. Their installers were excellent. They told me that if I got anyone that would do business with them, they would send me $50. I did and called about it to the place here in Knoxville. I talked to their rep and she said she’d have to look that up and get back to me the next day or so but I’ve never heard anything. I gave her the name of the people who bought the countertop. That was about two or three weeks ago. I really don’t like that because the lady bought the countertops after she came and saw mine. Other than that, I was very pleased with Granite Transformations. They did a great job.

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    Granite Transformations
    Response from Granite Transformations

    Hi Brenda, thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops. Please contact your local store manager about your referral credit.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed April 8, 2016

    I had Granite Transformations install our kitchen counter and backsplash. It was a little expensive than what I’m used to but they sold a quality product. Their installation team was first class and it's been excellent from A to Z. I guess you get what you pay for.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your review and for choosing Granite Transformations. Our countertops are of premium quality, lifetime limited warranty, nonporous, scratch, stain, water, chemical, and thermal resistant. Therefore, we stand out from the competition with our worry free products.

    Verified purchase
    PriceStaff

    Reviewed April 8, 2016

    I went to Granite Transformations and to see what they had and liked it so I had them do the whole kitchen. I like the quality of their work. It’s very classy although I think it’s overpriced. They were very nice.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2016

    We contacted Granite Transformations after we went to a home show where we saw their demonstration and liked their product. The communication with their reps was excellent, and overall, they did a very good job.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 7, 2016

    We had our entire kitchen redone. Everybody we dealt with was very nice. The installation team was super and we were extra pleased with them. They did an excellent job in our kitchen. We love Granite Transformations.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for the review. We are pleased you picked Granite Transformations for your complete kitchen remodel and are thrilled you are happy with the results.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed April 6, 2016

    We needed to have a new countertop in the bathroom. Granite Transformations did the remodel and it was good but it was a little pricey. Nonetheless, their sales rep and installation team were very good.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed April 5, 2016

    We were getting ready to sell our house, but what we had on the counters was Formica, which we put on 17 years ago. It's not that it was bad. It looked fine, but people are looking for something more modern than Formica, like some kind of a granite, and Granite Transformations was able to give us the look that we wanted for a lot less price than adding granite. They did the work quickly and made it look really good. I now have an all-new kitchen because of them. We had really good interactions with their sales rep, which was one of the selling points. And the people at Granite Transformations were very nice. They had someone come out to do all the measurements they needed to do and then they had the granite out there and it was a quick process.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of our products. Should your needs warrant additional services in the future, we would be thrilled to have the opportunity to present to you again as our product line has greatly expanded since we were last in your home. Again, thank you.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 4, 2016

    We had Granite Transformations remodel our Formica countertops. Their sales rep and installation team were very good. They did what they said they were gonna do so we're well pleased.

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    Granite Transformations
    Response from Granite Transformations

    We appreciate your review and your rating. We are glad to know you are pleased with our products. We hope you continue to enjoy them and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 3, 2016

    I didn’t want my kitchen completely. The cabinets, countertop, and some other things were torn out, and I wanted to update them. I also liked the idea of putting on a granite right over the top of my kitchen counter. I got with Granite Transformations and I like the remodel that they did very much. The sales rep and the installation crew were really great.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We sincerely appreciate it and are glad you are enjoying your new kitchen without any messy demolition.

    Verified purchase
    Installation & SetupStaff

    Reviewed April 2, 2016

    We were doing a whole lot of work at the house and decided to contact Granite Transformations for our kitchen counters. Our interactions with their sales representative and the guys who came out to install went well.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed April 1, 2016

    We were looking to do some minor update on our kitchen so we had Granite Transformations install a backsplash. Their sales representative was really personable and professional, and she knew her product well. My wife dealt with the installation team and she didn't have problems with them either. However, the product that we bought ended up being overpriced for what it was. They had things that we weren’t interested in which were too expensive or just didn’t work for us. Nevertheless, the quality of their product is good.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much Cliff for choosing Granite Transformations for your kitchen remodel. We are sorry to hear that our products were overpriced for you. But we assure you our products are of premium quality and worry free. We hope you enjoy the timeless beauty and durability of your backsplash.

    Verified purchase
    Staff

    Reviewed March 31, 2016

    I needed some work done on our kitchen so I contacted Granite Transformations for the countertops. The remodel was good and so were their people. I’m now dealing with them again over a bathroom issue. The tile is cracking and the backsplash is also cracking once they get it on, but they're working with me to get it all fixed.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. While you did have some concerns, we sincerely appreciate you leaving a positive review overall. We strive for total customer satisfaction in all that we do and would value the opportunity to serve you again in the future.

    Verified purchase
    Staff

    Reviewed March 30, 2016

    Granite Transformations helped us remodel our kitchen counters and everything went well. They did a real nice and quality job.

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    Granite Transformations
    Response from Granite Transformations

    Hi Dan, thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

    Verified purchase
    Staff

    Reviewed March 30, 2016

    Our kitchen needed to be redone. I got with Granite Transformations and the lady was really nice, very knowledgeable, and helped us out with making certain decisions on what we would like and what would look good together. Their installers were also good guys. I have recommended them.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your review. We truly appreciate your five star rating and that you referred us to others. A great part of our business comes from recommendations, and we truly thank you for recommending us.

    Verified purchase
    Staff

    Reviewed March 28, 2016

    Granite Transformations replaced counter tops in both rooms and shower wall in the bathroom. I love the product! The installers are great. They know their job and are so nice. I get compliments all the time on 'the look'. Thanks!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed March 28, 2016

    Granite Transformations helped me out with our sink, kitchen counter, and backsplash. There was one issue that I called them back on. I had picked out a particular sink and I changed my mind. I called the next day and they said it was too late. That was the only thing that is not quite like I wanted it. Also, I’ve not called them about one of the spots on the countertop. We have a social network here in this retirement community, and somebody complained about their countertop, called them and they were told, “Forget it.” That’s why I haven’t called about this one spot on mine because I figure I’m not going to get anywhere.

    Other than that, they were very cooperative with me, considering I wasn’t even at home when they did the remodel. I was in rehab and out of the house for seven weeks, so the only way I saw it was I had a friend take a picture of it and bring it to the rehab that I was in. So my interaction was with the salesperson and the two gentlemen who came to do the template, and they were very nice. And I have a friend here while they were installing and he felt that they were very professional.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 26, 2016

    My husband and I were looking for a change after 30 years of having the same Formica tops and after these years we got tired of the same countertop and it was getting old and then we saw Granite Transformations at the Los Angeles country fair, so we proceeded on buying it. The sales representative was very nice and cordial at the very beginning, and the guy who came for the installation was terrific. He was there for the whole day.

    We have a small countertop, the stove and then we have the long L-shaped countertop with a sink in the middle, and they measured the actual countertop which has made it crooked and roundish. It was weird, so within about two weeks he came and adjusted it and it worked out fine. I absolutely love the recycled glass. It's not sparkly and has a little bit of hints of green with grayish and white. It's gorgeous with my glass sink and our own glass backsplash. I have had so many compliments on my kitchen, but we did spend almost $6,000 and they didn't follow through with a month or so on how it's been going on and I was disappointed in that. But, other than that, I'm really happy and I have recommended Granite Transformations to a few people already.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your response. We truly appreciate your positive review and that you referred us to others. A great part of our business comes from recommendations, and we truly thank you for recommending us.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 25, 2016

    I had Granite Transformations redo the countertops of my sink in the kitchen. I love the work that they did. The installation team was very professional and got the job done. I was very pleased with them. It was a really good experience.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed March 23, 2016

    We bought a house which was already built but hadn't ever been lived in, had countertops but I never liked it. So I kept wondering about getting the Granite. A friend of mine had Granite Transformations in their house and she was very satisfied with it. I saw their ad in a home magazine here where all the different vendors are advertising. I haven't seen their ad in our home magazines anymore so I looked it up on the internet. When I called them originally, the woman said that they didn't have a facility here and it's a franchise that was no longer in business. After that, they came out, did the presentations and we went through the whole process. Once they came to install all the kitchen countertops, the lead person came back with a helper. They did a good job and we were satisfied. They didnt have enough samples to go by but the one that we picked worked perfectly in our kitchen set up.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review and your five star rating. We are thrilled to have been selected for your new countertops and hope you are still enjoying their timeless beauty and durability.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed March 22, 2016

    Granite Transformations did our kitchen counter. It was fast, easy and convenient. The installation team was awesome.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 22, 2016

    Granite Transformations has a fairly broad variety of surfaces that other places didn't seem to have so we chose them to do the vanity top in the bathroom. They were also always the first result when looking up online like when I searched for "Plano granite." They did a great job and everything was well done. The only thing that I didn't think about was the material is thinner and we can't tell where things are because it goes down the edges. But other than that, they couldn't have done a better job. The vanity top looks great and it's a quick installation which only took less than a day. I would recommend Granite Transformations but I would have to let people know it is a different kind of process so the result is slightly different. I like the idea that it's scratch-proof but I don't think I would use them for my kitchen because of the look of the material, not because of anything that they did wrong.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 20, 2016

    I had a small bar area that I wanted to be made of granite instead of wood. It was in an adjacent area to the kitchen and I was very pleased with the remodel done by Granite Transformations. The sales rep was nice, courteous, and did a job which I've been very happy with. Everything was acceptable and good with their installation team, too.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We appreciate your review and your rating. We are glad to know you are pleased with our products. We hope you continue to enjoy them and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 19, 2016

    My experience with Granite Transformations has been very good. Over the past couple of years that we've been working with them, we dealt with a couple of sales representatives and everything has been fine. Granite Transformations did a counter for the island in our kitchen, a fascia for our fireplace and they're currently working on a counter for the bathroom. There's nobody that could do anything better than they did. When the installation team came to do the counter in the kitchen, they had to make a slight modification on it while they were here. But it was completed and a perfect fit, they dropped it on and Bob's your uncle.

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    Granite Transformations
    Response from Granite Transformations

    That you so much for being a regular customer of Granite Transformations. We cannot express our joy enough knowing we have customers that keep buying our products and are truly satisfied with its results.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 17, 2016

    Granite Transformations installed our new countertops. The installation folks were also the same folks that supported us when we first went to the showroom and they were outstanding from start to finish. It was a 5-star experience.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase

    Reviewed March 16, 2016

    The experience with Granite Transformations was very good and I would recommend them to a friend.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 16, 2016

    I saw Granite Transformations at the Pomona fair and had my countertops done and my cabinets refaced over a year ago. Their installation team was very friendly and the remodel done was very good.

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    Granite Transformations
    Response from Granite Transformations

    Thank you so much for the review. We are pleased you picked Granite Transformations for your countertops and cabinets and are thrilled you are happy with the results.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 15, 2016

    We wanted countertops for our kitchen and master bath and somebody referred Granite Transformations. The first time the rep came out, he brought some samples, and we discussed what I wanted. He made a few suggestions, took very detailed measurements, and created some type of a template. About three weeks later, he was back and scheduled the day for installation. Then he came back and installed the countertops, including a new sink, in one day. The designer and installer are the same guy, and he was responsible from beginning to end, although when he came back out he had somebody with him. They were courteous and cleaned up after themselves, and my wife was very surprised at that. They did a fantastic job and it certainly exceeded our expectations. It was everything we wanted.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review and your five star rating. We are thrilled to have been selected for your new kitchen and bathroom and hope you are still enjoying their timeless beauty and durability.

    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed March 14, 2016

    Granite Transformations is awesome. They came in and measured quickly. But when they installed it, they had to sand down one of the seams of it because it wasn't measured properly. Now it's completely yellow and everything else is nice and white which bugs the ** out of me. Besides that, it's beautiful.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your candid review Heather, we do appreciate it. Unlike ordinary granite and quartz surfaces which require yearly sealing, our products never require sealing and are backed by a lifetime warranty. The majority of our customers are thrilled to have their new kitchen and/or bathroom installed in as little as one day without mess or lengthy demolition. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed March 13, 2016

    We had Granite Transformations redo our kitchen countertop and reface the cabinets. We called them back later and had them redo our two bathrooms. All the interactions we’ve had with them have been very good, and if we had a problem, they got back to us right away and made resolutions to it. Everything went very smoothly during the installation, and the installation team were timely and did an excellent job. It was an excellent, very professional experience overall.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 13, 2016

    We found Granite Transformations on YouTube. When we started, we had issues with the glass getting delivered. Apparently, the truck driver was in a car accident. Thank God, he was okay. It just took longer than expected. It was supposed to be a two-day job, and it turned into a two-week job. That inconvenienced me as it put me out of my kitchen for two weeks.

    Recently I had to file a claim and the girl that I was talking to would never reply. She claims that she wasn't getting my emails, or that they were being overlooked. Eventually, I ended up calling her, and the personnel whom she submitted my claim to, overlooked the email that she had sent to give me a call. That's why nobody was calling me in a timely manner, according to them. I even called her supervisor. It took her five days to give me a callback. I didn't get to talk to her because at that point, I had already talked to someone else, and I just wasn't going to waste my time with her anymore.

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    Response from Granite Transformations

    We are sorry to hear about your experience Lorena. We pride ourselves on excellent customer service. This commitment to customer service is one of the key reasons we have grown to nearly 80 locations throughout the US and Canada. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

    Verified purchase
    Installation & SetupStaffProcess

    Reviewed March 12, 2016

    For a couple of years, I had gotten brochures from Granite Transformations, and I like that the process is real quick and easy. We purchased countertops, and we love them. The quality is excellent. The sales rep was very friendly and helpful, and the installation team was fine.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. Our countertops are of premium quality, lifetime limited warranty, nonporous, scratch, stain, water, chemical, and thermal resistant. Therefore, we stand out from the competition with our worry free products.

    Verified purchase
    Staff

    Reviewed March 11, 2016

    I wanted new countertops, and Granite Transformations did an excellent job. Their people were friendly, nice, and competent. They did what they said they were going to do.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We sincerely appreciate it and are glad you are enjoying your new countertops

    Verified purchase
    Installation & SetupStaff

    Reviewed March 11, 2016

    Granite Transformations' products and samples are really nice so I decided to get in touch with them. The two installers who came out were good. They explained what they were doing and were very meticulous about the installation. They cleaned up everything before they left. My countertops are great and I love it. I’ve showed my counters to a number of people and I'm very proud of them. I've had a very good experience with them and if ever I bought another house, I would use them again if I needed them.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed March 10, 2016

    We wanted to redo our kitchen cabinets so we contacted Granite Transformations and they did our countertop. We liked them so we called them back again for the second time to do our bathroom last fall. Everything went very professionally with the sales representative and we liked it. The installation team guy was great, pretty professional, knowledgeable of what they were doing and cleaned up after. We’ve recommended them to other people.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen cabinets remodel. We hope you continue to enjoy our products and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    CoverageStaff

    Reviewed March 10, 2016

    We had Granite Transformations help us with glass products to put on our countertops. They're not super excellent, and some of the problems we had with them were due to miscommunication. They made some measurement and cutting mistakes, but they finally got it right and we're ultimately happy with the product. It's quite nice. They followed up on their promises, but it took a long time for them to follow-up on some repairs. They drilled a hole where they weren't supposed to, then they had to patch it, and instead of doing that, they covered it with another wall. We had to keep calling and asking them when they're going to be back to fix the problem. They could have managed that a little bit better. But my whole experience with them was pretty good.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. Our countertops are of premium quality, lifetime limited warranty, nonporous, scratch, stain, water, chemical, and thermal resistant. Therefore, we stand out from the competition with our worry free products.

    Verified purchase
    Installation & SetupStaff

    Reviewed March 9, 2016

    Talking with their sales reps has been all good and the team that did installation was courteous. We had the granite put on a countertop and I'm very satisfied with the quality. I've used Granite Transformations three times in three different houses and the experience has been pretty simple with them.

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    Granite Transformations
    Response from Granite Transformations

    That you so much for being a regular customer of Granite Transformations. We cannot express our joy enough knowing we have customers that keep buying our products and are truly satisfied with its results.

    Verified purchase
    Staff

    Reviewed March 8, 2016

    Granite Transformations did island and my kitchen before and I liked it. Then several years later, I had the rest of my kitchen, all the counters and my bathroom sink done. A piece on my kitchen island broke and my only problem was that I had to deal with several different reps. Then, I had a crack in the sink in my upstairs master bathroom. A service rep came and took a picture of it, but I've never heard from anybody. The crack hardly shows, so I haven't really pushed about it. Other than that, I'm very happy with Granite Transformations and have told several of my friends about them.

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    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review and for being a repeat customer. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed March 7, 2016

    We were looking for kitchen tile tops and saw a Granite Transformations ad, so we decided to contact them. They have less demolition because their countertops fit right on top of our old counter. It's great - it's low-maintenance and looks nice. And then, I made the guys in touch with the right cabinets for all the kitchen cabinet refacing. Their sales rep was direct to the point and their installation team was quick and measured everything perfectly. When I had one issue, they came out and took care of it. Wife's happy and that's what counts.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed March 6, 2016

    I looked up Granite Transformations online and thought it was a nice way of getting the countertops done without having the kitchen torn apart. I like the idea that they put it over the existing countertops. So when I got back home in Fort Worth, I went to the Granite Transformations place. I saw what they had, liked it and made the appointment for them to come out and measure. I have compared prices with actually getting granite countertops and it's a little bit more expensive with Granite Transformations but the convenience of not having my countertops ripped out outweighed it. I was very happy from start to finish. The amount of time it took to get the kitchen countertops done was only a one-day installation. It didn’t take months as some things take. The installation team knew what they were doing and did a great job. They did it fast.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed March 5, 2016

    A friend of mine had Granite Transformations do her countertops. They offer several different products, too. We spoke with a knowledgeable sales rep and just like the installation team, he was polite and on time. The installation team also explained what they would be doing and how long it would take. It took a little longer than what they said, but only an hour or two. I got a recycled granite glass countertops. I really like it and we're very happy with it. They were very professional, did a great job and it came out good. We were very pleased with the whole experience with them.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & Setup

    Reviewed March 4, 2016

    We were extremely satisfied with cabinetry installation and George who did the work. The back-splash work, while mostly was good, had issues where the installer didn't follow instructions. Cut a hole where none was to be and had to make a major correction after the backsplash was already epoxied to the wall. The repair is pretty good, but you can tell there was a repair done. There was also the issue where corner back-splash sections did not align and looks odd, unprofessional. In addition when cutting out a hole in back-splash for electrical outlet, part of the back-splash cracked and is visible, especially when under counter lighting highlights it. Would I use GT again? I would definitely shop around, so maybe not.

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    Response from Granite Transformations

    We are very sorry to hear about your experience Gary. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

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    Staff

    Reviewed March 4, 2016

    My daughter went to the home show and saw Granite Transformations there. She knew I was wanting the countertops and she told me about it so I called them. My experience with them was good. They did what they said they’ll do and there weren’t any problems. I was completely satisfied with everything and I have recommended them to other people.

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    Response from Granite Transformations

    Thank you very much for your response. We truly appreciate your positive review and that you referred us to others. A great part of our business comes from recommendations, and we truly thank you for recommending us.

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    Staff

    Reviewed March 3, 2016

    Granite Transformations did our kitchen 13 years ago and we didn't have any issues with their work so we had them do the flooring and the surround wall in our bathroom shower. What they did with the bathroom shower was great! Loved it. Their sales rep was very nice, pleasant and informative. The installers were great as well. They cleaned up and had me review the work before they left. I'm very happy with them. It's a great product, wears and cleans well and looks good!

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

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    Sales & MarketingStaff

    Reviewed March 2, 2016

    We liked the products that Granite Transformations had at the garden show in Texas and were considering redoing our countertops, so we chose to do it with them. I like that Granite Transformations offered options on the financing part. We haven't started the redoing yet but I feel the quality is very good. The sales rep was very informative. He explained how they make the product and put them over our current surface, and offered suggestions on what would work best in our kitchen. He spent a lot of time answering all of our questions and was also the one that came out and did the final measurements.

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    Response from Granite Transformations

    We appreciate your review and your rating. We are glad to know you are pleased with our products. We hope you continue to enjoy them and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & SetupStaff

    Reviewed March 1, 2016

    I liked the concept of Granite Transformations countertops so I contacted them. They remodeled my kitchen and bathroom counters and the quality was fine. Installers were very courteous and cordial and did their job.

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    Response from Granite Transformations

    We appreciate your review and your rating. We are glad to know you are pleased with our products. We hope you continue to enjoy them and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & SetupStaffProcess

    Reviewed Feb. 29, 2016

    A friend referred Granite Transformations, and I got in contact with them because of their product, which was a granite countertop and a backsplash for the kitchen. The quality was great. The sales rep was very friendly, and went over the benefits that they offered compared to their competition. Everything worked out well. They were there on three occasions, and they were easy to work with. They measured one day, and installed the product in four hours. There was no mess or cleanup. It was a very simple process. They just put it right over the top of the existing countertops. If you want to get a good product without demolishing your current cabinets and making a mess, it's the way to go. Granite Transformations did a very good job.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & SetupStaff

    Reviewed Feb. 28, 2016

    Granite Transformations did the kitchen. There are certain things where we didn't like but they took care of it and we're happy about that. The sales rep was real good and I had no problem with him, just like with the installation team. There is like some distraction but they took care of that pretty good. Every time I ask them something, they also took care of it. I'm happy with the quality.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your kitchen.

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    Installation & Setup

    Reviewed Feb. 27, 2016

    We're walking through a county fair and we saw what Granite Transformations had. My wife liked it and we were in a position where we wanted to make a change in the kitchen, so we got them to do a new countertop. Their sales rep came and gave an estimation, then somebody came out and did a measurement. Six weeks later they came out again and installed it. The installers knew exactly what to do, how to put it together and make it work. They cleaned up after themselves and were very courteous. The quality was nice and I'm happy with it.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

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    Reviewed Feb. 25, 2016

    We were remodeling the bathroom, started checking on what our options were for replacing the countertop and got in contact with Granite Transformations. They installed a countertop and a couple of sinks. The work is good and I like it. However, I don't know if I would do it again with them because the product is so thin that I'm not sure it's a total quality. We haven't had any issues with it and everything has performed up to what they said it would, but it wasn't exactly what I thought it was going to look like. The installers were there when they said they would be and when we had some issues, they came back out and corrected it. It turned out to be a plumbing issue and not a countertop issue but they went ahead and fixed it even if it wasn't their fault. So they went above and beyond there.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. Our countertops are of premium quality, lifetime limited warranty, nonporous, scratch, stain, water, chemical, and thermal resistant. Therefore, we stand out from the competition with our worry free products.

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    Staff

    Reviewed Feb. 25, 2016

    I would recommend Granite Transformation. We're happy with the quality of the countertops they've put on, and their sales rep and installers did an amazing job.

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We hope you continue to enjoy our products.

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    Installation & SetupStaff

    Reviewed Feb. 24, 2016

    The interactions I've had with their sales representative were very good. They had personally came out to explain what they’re going to do and how they’re were going to do it. They helped me with my countertop and the installation was pleasant. They appear to know what they were doing. However, there were no plumbers so I had to get a plumber to come and do that work. Overall, I'm very satisfied and I will recommend Granite Transformations.

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    Response from Granite Transformations

    Tank you for your review Roosevelt. You are glad to know you are satisfied with our products and services, and that you would recommend us to other. We greatly appreciate you doing so.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 24, 2016

    Granite Transformation helped us with our kitchen countertops. We were re-doing our older home and I was very pleased with the fact that it was lighter than regular granite. However, it seems to have a haze over it sometimes but I clean it with Windex which I was advised to do. Also, the seal around the sink keeps having to be re-dyed because the glue is white while the sink and everything are black. Nevertheless, the installation was quick. I was extremely pleased with all of the workers that came out. They kept everything clean and were very helpful and very courteous. They were also very experienced on the sales-end of it. I'm definitely recommending them to friends.

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    Response from Granite Transformations

    Thank you very much for your response. We truly appreciate your positive review and that you referred us to others. A great part of our business comes from recommendations, and we truly thank you for recommending us.

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    Installation & SetupStaff

    Reviewed Feb. 24, 2016

    We were remodeling the bathroom and a contractor friend of mine told me about Granite Transformations so we contacted them. They did a shower enclosure for us. The reps were very friendly, courteous, professional and understood what was going on. We had an issue after the initial install but they came right back out and fixed it without any question. Also, the quality of the remodel is very good and we had a good experience with them. We would use them again.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new shower and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Staff

    Reviewed Feb. 23, 2016

    I had Granite Transformations come over to give me a price and explain the installation process of a kitchen countertop. They have good workmanship. The countertop is easy to clean and very well done. The woman that came helped me out with a lot of things on the countertop and she gave me details on what I could use to clean it as well as what I could use on it like heat or cold. She was well informed and in turn informed me very well. I enjoyed my experience very much.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review and your five star rating. We are thrilled to have been selected for your new countertops and hope you are still enjoying their timeless beauty and durability.

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    Sales & MarketingStaff

    Reviewed Feb. 23, 2016

    Granite Transformations did our kitchen countertops and our bathroom walls and countertops. The sales rep was good. The bathroom looks great but the kitchen's already got a few chips on the countertops which disappointed me.

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    Response from Granite Transformations

    Thank for you taking the time to share your thoughts. We are very sorry to hear about your experience and are disappointed we were not able to meet your expectations. Please contact your local store and inform them of the problem.

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    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 23, 2016

    The remodel from Granite Transformations was not as nice as real granite but it's fine. I had a topper put on a bar. The reps were very knowledgeable. I like the fact that they came in, put it, and they were done and gone in a couple of hours. The people who did the installation were trying to sell me everything they have, but they gave some advice with my bathroom and they were very good. The granite still looks great. A great experience, overall.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review Linda. We are happy that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Reviewed Feb. 22, 2016

    A year ago, my mother-in-law wanted new countertops so we contacted Granite Transformations. We had them do her countertops and sink. They looked nice when we were there. We don’t live in the same state but it seems they're holding up well as I haven't heard any complaints from my in-laws.

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel. We are glad you in-laws are satisfied with our products.

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    PriceStaff

    Reviewed Feb. 22, 2016

    We had our kitchen counters done by Granite Transformations and they look great. In fact, I referred three people to them since we had ours done. It was during a home show in Allentown Fairgrounds when we encountered them and we were thinking of getting our counters ripped out. They gave me a price and it was a perfect solution. We got the granite stone top on top of all of our kitchen and a back splash. They came out great. We're all very pleased with the workmanship.

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    Response from Granite Transformations

    Thank you very much for your response David. We truly appreciate your positive review and that you referred us to others. A great part of our business comes from recommendations, and we truly thank you for recommending us. We are so pleased to know that you are happy with your countertops and backsplash. We hope to serve you again in the future should your needs warrant additional services.

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    Price

    Reviewed Feb. 22, 2016

    I wanted to get some estimates on getting counter replacement so I contacted Granite Transformations, and they eventually did our bathroom, two sinks, and a backsplash. They did a good job but the big idea is that you don't have to tear out, it goes right over the existing tile and it saves you money. However it didn't turn out to be all that much cheaper. I'm pleased but I could have got a better deal had I pursued the regular granite tile where I tear the existing tile out and they put the new tile in. I could've had more choices, too.

    The other thing is I wasn't aware that this counter could melt because I burned the edge of it with a pot and it melted or discolored. You can't do that with regular granite but because this is a composite material, it has resin in it that can melt. Now, they did come out and touched it up a bit but still I have to be very careful not to put anything hot on the countertop. I should have been aware of that. Other than these, I had good experience with them and I have a good-looking countertop. It was done in a day and quality is up there. I would have liked a few more choices on the coloration but I found something that works for me so I'm reasonably happy.

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen and bathroom remodel. We hope you continue to enjoy our products. We are sorry to hear about this misfortune, but if anything else happens, please contact us with your lifetime warranty products.

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    Staff

    Reviewed Feb. 21, 2016

    We needed a bathroom redone. We drove down to Granite Transformations showroom, and the girls in the office were great. We had them put a shower stall area in our bathroom and the tile on the wall. On one part of the bathroom, we really didn’t get what we wanted. And when I contacted them, I never heard back from them again. There was a mistake that was made around the base of our shower stall and the piece was supposed to be replaced and it never was, so I am very dissatisfied.

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    Response from Granite Transformations

    We are sorry you never received a response. Please contact your local store owner if your issue still has not been resolved yet. This is not the norm and we take pride in exemplary customer service. If your problem still has not been resolved, contact us at corporate directly with your store information so we can help you.

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    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 21, 2016

    We heard about the quality of Granite Transformations' merchandise so we had them do our countertops and backsplash. The remodel they did was great. The sales reps couldn’t treat us any better. They made sure that we were satisfied, and the installation team had good manners and cleaned up their mess. The quality is great!

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel Lucy. We hope you continue to enjoy our products.

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    Staff

    Reviewed Feb. 21, 2016

    We wanted new countertops and we love what Granite Transformations did. It was of very good quality. Around in front of the cabinets, I wish the bottom edge had continued on under a little bit because there's some rough edges. But other than that, it's beautiful. Their sales rep was great and everything was good. It was all done right away and faster than we expected.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 20, 2016

    We liked Granite Transformations' sink and kitchen worktops when we saw them in an ad and they had a good deal so we decided to have it in our home. Everything seemed to go very smoothly with the sales reps and the work was done quickly and efficiently by the installers. It worked out well.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review Tony. We are thrilled that you are enjoying your new countertops and sink and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & SetupStaff

    Reviewed Feb. 20, 2016

    Granite Transformations were wonderful. They did composite granite countertop in our kitchen. Their sales rep was great. The estimating, the templating and the installation went very smoothly. I just wish they have more choices. Other than that, we are totally and completely satisfied.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops. We are constantly introducing new colors and options as well as you can also request a custom made project. We hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Staff

    Reviewed Feb. 20, 2016

    Granite Transformations did a countertop overlay and backsplash, and the sink. The sales reps were helpful and the installers were nice and personable. I love the remodel and it's of nice quality. I had to have the sink tightened a little bit, and once they did that, everything was great!

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen countertops and backsplash Cheryl. We hope you continue to enjoy our products.

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    Reviewed Feb. 19, 2016

    Because we like the way their product looks, we contacted Granite Transformations and let them help us with our kitchen and bathroom countertops. Their installers were outgoing, but I don’t think they really knew what they were doing since we had to have someone else come back and fix what they did wrong. They did great in the kitchen, but not in the bathrooms.

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    Response from Granite Transformations

    We truly apologize that our services in your bathroom did not meet your expectations. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

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    Punctuality & Speed

    Reviewed Feb. 19, 2016

    I wasn't too pleased that Granite Transformations put the same material as the walls were made of, along the floor, four inches out from the tub. That's going to be a problem when I go to lay a regular floor, I will have to cut it out. Also, I wish I had picked the tub instead of the shower installment. I’m very dissatisfied with my choice. The reason is that I was used to putting my head over the tub to wash my hair. If I want to wash just my hair using the shower, I can't do it without getting a whole shower and with the tub I can do that. Now I have to come down to the kitchen sink and wash my hair which is harder on me than bending over a tub.

    There’s a lot more that needs to be done, but I can’t do it at this point in time. It can be a lot of inconvenience if they had done the whole bathroom because it would have taken longer. But on the whole, Granite Transformations did the work sufficiently and rather quickly, but they did a good job and that’s the main thing when you have renovations done to your house without too much going on. Maybe I can get in touch again with them if I need to get the bathroom finished.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review Brenda. We understand your concerns, but hope you can continue to use our products and hopefully have another perspective. Please don't hesitate to call in the future should your needs warrant additional services.

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    PriceStaff

    Reviewed Feb. 19, 2016

    My wife liked Granite Transformations' products and they seem to be cheaper, so we contacted them. Their sales rep was good and we're satisfied with the work their installers did on the cabinet tops in our kitchen. It took them about three different trips back and forth before they got it ironed out, but they finally did it. Their manager even came with them. Overall, everything was good and I would recommend them.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 18, 2016

    The customer that we worked with had used Granite Transformations in the past. They did the original kitchen and the repair through the insurance company as the restoration works. We needed to match the same materials before, so we chose Granite for the remodel. The product was fine but I don’t think customer service was good. The sales reps did know their product. However, I will not be using Granite Transformations in the future.

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    Response from Granite Transformations

    Thank you for your feedback Bill. We are sorry to hear about your experience with customer service. We hope that even though this misfortune happened, you can enjoy our products.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 18, 2016

    We had Granite Transformations put in a backsplash and some counters. The installation team was in and out fairly quickly. They were courteous, fine and efficient and they knew what they were doing. It took them about half a day to do the installations. Roy, the guy we’ve been dealing with, said he’s going to replace the backsplash because we had some big problems with its quality and we believe him. He’s a good guy to work with.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations Nick. We hope Roy has already contacted you regarding the replacement of you backsplash. If not, please contact him or your local store and inform them of your situation.

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Feb. 17, 2016

    Granite Transformations was very good. I love my countertop that they did. The quality of the remodel was great and everything has been fine. They put it in quickly and efficiently. The installation team were very polite and nice when they were here. The sales rep came out and made some suggestions as to the sink. However, the only thing that made me a little suspicious was when he gave me a price and I told him that was too high, he immediately lowered it $1,000.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review Luann. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & SetupPriceStaff

    Reviewed Feb. 16, 2016

    I got countertops and a new sink for my kitchen from Granite Transformations and I was about 97% satisfied with the quality. The sales rep did a great job. The installation team was fine but they did have to come back to patch up a couple of little grout lines after they left. There was one other issue with my faucet because it was miscolored. They sent me a new one but wanted to charge me to come out and replace it. Other than that, Granite Transformations did a great job.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen countertops and sink.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 16, 2016

    I was going to do granite for my kitchen counter but I did some research and I liked the look of recycled glass. Granite Transformations offered that as a product so I went with them. Their sales rep did his job very well. He was knowledgeable, patient, wasn't pushy, explained the product and answered all the questions I had. The installation team did a nice job as well. They were neat, clean, and knew what they needed to do to get the job done. They were also in and out quickly. I would definitely recommend them especially to someone who doesn't want the mess of grout and dust. Now, I can't tell that there's an old countertop in my kitchen. I'm still enjoying it and I would certainly use them again.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We are very pleased to know you enjoyed our products and hope to serve you again in the future should your needs warrant additional services.

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    Reviewed Feb. 16, 2016

    We used Granite Transformations before in Scottsdale and I was very pleased. This time they remodeled our kitchen here and the quality was good but the guys who came were pretty sloppy. There was glue everywhere. They didn't clean up after themselves either.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. Unfortunately your experience is very uncommon. Our trained installers always clean up after their job, and we are sorry that it was not the case in your home. We strive for total customer satisfaction in all that we do and would value the opportunity to serve you again in the future.

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    Staff

    Reviewed Feb. 15, 2016

    Somebody referred Granite Transformations to us so when we wanted to do a kitchen update at our seasonal home, we contacted them. The sales rep came out and talked to us and it was all done when we were gone. The remodel quality was very good.

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    Response from Granite Transformations

    We're glad you liked our products Janice. We hope you may also come to recommend us the same way you were recommended to us.

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    Staff

    Reviewed Feb. 15, 2016

    I got the recycled glass countertop from Granite Transformations and I love it. I've asked for the granite countertop but when they showed me the recycled glass countertop, I liked it much better plus I'm helping the environment. Paul, the co-owner of the company, was very nice and very helpful. I do recommend Granite Transformations. If someone's buying something from them, they'd love it.

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    Response from Granite Transformations

    How wonderful to know that you loved your recycled glass countertops, Alice! Thank you so much for recommending us. We're glad that Paul helped you with your needs. If in the future you want to remodel your kitchen or bathrooms, please don't hesitate to call us. We will be more than happy to help again!

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    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2016

    I wanted to replace my countertops so I contacted Granite Transformations and we were very happy with our experience with them. Had a fine talk with the sales reps and their installers were efficient, on time and they did well on the project. Everything went well and we were totally satisfied.

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    Response from Granite Transformations

    Thank you so much for the review Robert. We are pleased you picked Granite Transformations for your countertops and are thrilled you are happy with the results.

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    Punctuality & Speed

    Reviewed Feb. 14, 2016

    We came over to the Granite Transformations office and got a cabinet top. It was 99 percent quality. We had a very pleasant experience. Everything was taken care of the way we expected and it was done promptly. I don’t think there’s anything that I’d do differently. I've had many compliments on it and I'm very happy with it.

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    Response from Granite Transformations

    We appreciate your review and your rating Wayne. We are glad to know you are pleased with our products. We hope you continue to enjoy them and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & SetupStaff

    Reviewed Feb. 13, 2016

    Granite Transformations installed a countertop in our kitchen. It had a fantastic quality, was cute and simple and it had everything I was expecting and more. I've also been over twice because of the problems with the nozzle on the sink. We got one of those spray nozzles and the quality and their care is utmost and goes up and beyond what I would expect. And after the installation, the installers cleaned up. They were beautiful and I'm a hundred percent satisfied. I even told them they can show our countertop if they ever have somebody who wants to look at them.

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    Response from Granite Transformations

    Thank you very much for your review James. We are glad to know you are extremely happy with your kitchen! We hope you continue to enjoy our products hope to serve you again in the future should your needs warrant additional services.

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    Installation & SetupStaff

    Reviewed Feb. 13, 2016

    Granite Transformations installed my shower walls. It was what I wanted so I was pleased with it. They were just starting up so the sales rep was the owner, but he was knowledgeable and explained the products to me. The installation team did their job and cleaned up after themselves. All was great.

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    Response from Granite Transformations

    We appreciate your review Gwen. We are thrilled that you are enjoying your new shower and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 12, 2016

    Granite Transformations helped me in resetting the island countertop in my kitchen, and the quality is fine. The installation team did it in good time and it’s holding up well. Their sales representative was very nice and friendly, too. Everything was fine.

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    Response from Granite Transformations

    Thanks for choosing us Cathy for your kitchen island countertops. We hope you continue to enjoy our product.

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    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 12, 2016

    I got in contact with Granite Transformation as I wanted some remodeling done, and they helped me with the countertops and backsplash in my kitchen and bathrooms. Their sales reps were very nice and polite guys. The installation team also cleaned up. They were in and out in one day so they were fast. They worked with me because my time frame changed due to my stepmom getting sick and were very accommodating so everything worked out great and they did an excellent job.

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    Response from Granite Transformations

    Hi Richard, we're glad to now you are very satisfied with your new kitchen and bathroom countertops and backslash.Costumer satisfaction are extremely important to us and we appreciate your five star review

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    Installation & SetupStaff

    Reviewed Feb. 11, 2016

    I decided to get in contact with them because my kitchen was ugly. I had countertops from them, and the quality of the remodel is good. The owner is awesome. The sales and installation teams were all good and real friendly.

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    Response from Granite Transformations

    Thank you for the review Bill. We're glad you enjoyed our services.

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    Installation & SetupPriceStaff

    Reviewed Feb. 11, 2016

    I needed some new countertops at my office and Granite Transformations helped us with our countertops and sinks. The quality of our remodel went very, very well - I like it a lot. It certainly solved an issue that I had because I didn't have to take the counters out and completely redo them. Their sales representative was great. He worked with me. Because it's a CTA office, they worked on installing them the day before Christmas while the office was closed. So that was really nice. The only negative I had, and that's my fault, was when I went with the plumber they recommended to hook up the sinks. They were very expensive. But that was my fault because they told me I could go with any plumber and I didn't. I used theirs. Other than that, I had a great experience.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations Cathy. We're glad you chose us for your countertops and kitchen.

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    Installation & SetupCoveragePriceStaff

    Reviewed Feb. 10, 2016

    It has been a couple of years since I had Granite Transformations put new countertops in our kitchen. They have a good product, and I like it. We went to a home and garden show here in Conway and they had a booth set up. We talked to them and they said they will come out. I didn’t know a lot of things about granite, but we were thinking about putting four sets of granite in. It’s less expensive. They came out and showed us what they had. It seemed all right so we set up for them to redo our countertops. The guy who came out and showed us the product was the same guy that came out to install. He had another helper, and they were the ones doing the work. That was an oddity right there.

    I wasn’t really satisfied with their workmanship. They did a good job on the countertops; they look great, but they made one heck of a mess in my house and didn’t clean it up. I was there when they started but I had to go to work. My wife was there. When I came home, our air conditioner was whistling. I saw that the filter was so clogged up, and it wasn’t getting any air. Their clean up was horrible. Our kitchen is Coca-Cola red, but when they're done, it was almost yellow from all the sawdust and stuff sticking on the walls. They cut a sink hole in it after they installed it so there were all kinds of granite and all the countertop chips underneath the sinkhole. I have a silverware drawer and it looked like it hadn’t been touched in 100 years; it was all covered in white sawdust. My wife has COPD so I had to pay $200 for somebody to come in and clean my house. I even called them to tell them and I already paid them for the job so there wasn’t a whole lot I could do about it. I wouldn’t give them for a reference because of their workmanship, but I have told people that it’s a good price and a good product.

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    Response from Granite Transformations

    Thank you for your feedback. We truly apologize that our services did not meet your expectations even though you enjoyed the product. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2016

    We got countertops from Granite Transformations and had them put one on the island that we have too. It ended up with a little crack in the facing of it so I called them up and told them about it and they sent a couple of fellows out here last week. They were very professional and have done an excellent job on the remodelling.

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    Response from Granite Transformations

    Thank you for you review Wendell. We're glad the problem was fixed to your satisfaction.

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    Staff

    Reviewed Feb. 9, 2016

    I live in a patio home and I wanted a granite countertop. Then I contacted Granite Transformations and the sales representative was very kind, friendly and explained everything to me. I like her a lot. The installers were very nice and they came out, took the measurements and put a countertop on for me. They were very cooperative and I was very pleased with the results. I was happy with the whole experience and I'd recommend them.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops.

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    Staff

    Reviewed Feb. 9, 2016

    Granite Transformations has been very nice. The sales rep and installers were polite, helpful and very accommodating. I also appreciated their promptness. They took measurements one day and the next couple of days, they installed my new countertop. The quality is very nice and I'm enjoying it. I have referred them to a couple of other people and I may consider later on having them come and do my bathrooms.

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    Response from Granite Transformations

    Thank you very much for referring us to other. Great part of our business comes from referrals and we appreciate you doing so. We hope to have the opportunity to serve you again in the future for your bathrooms.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 8, 2016

    We had some counters in our house that needed to be redone so we got in contact with Granite Transformations. Their sales rep came out, was prompt, thorough, and it went very well. Their installers were polite too. The installation was real messy, but they cleaned it up nicely when they finished. There was one mistake that was made and they took care of it. We were pleased with the way they handled it. Overall, it was a positive experience and we're happy with the work. They did very well and the quality is very good. We like it a lot.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are thrilled you selected us for your work.

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    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 8, 2016

    We were doing some remodeling in our kitchen and decided to go with granite where we had Formica countertops before. We'd seen Granite Transformations commercials and it looked like an idea that we might want so we contacted them. We had no problem with the sales rep. He was very helpful and explanatory. The installation team was very polite, efficient and did their work well. They did a bar and a countertop in our kitchen and the sink. It's wonderful.

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    Response from Granite Transformations

    Kitchen remodeling can be a long stressful time. At Granite Transformations, we make sure the process is done quick and worry free. Our products have lifetime limited warranty so you don't have to worry.

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    Reviewed Feb. 7, 2016

    We chose one of the granite colors to cover our tile kitchen countertops (tired of cleaning grout lines). This was a great solution and caused no disruption. Linda, Maxine and Dorian were all great to work with and delivered what they promised. We also chose to include the Eclipse Marin stainless steel under-mount sink and are pleased with this also. Overall looks great and so much easier to clean! I would recommend this option to others and already have - our neighbors are choosing to do this too!

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    Response from Granite Transformations

    Thank you very much for recommending us to your neighbors. Recommendations are a great part of our business and we hugely appreciate it.

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    Installation & SetupStaff

    Reviewed Feb. 7, 2016

    Granite Transformations' remodel of my countertop and backsplash were very good. Their sales rep acted like he knew what he was doing. The installation team was great. The guys who came out and put it in also did well. I'm 100% satisfied.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad to know you are enjoying your new countertops.

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    Customer ServiceInstallation & SetupCoverageStaff

    Reviewed Feb. 7, 2016

    Everybody at Granite Transformations was very good and did a good job. The man who came out and talked to us about the remodel and showed us the video was very informative. He did everything just right. The gentleman who measured and made the template to build it by was very polite. He explained everything he was doing. The quality of the countertops and backsplash remodel was fine, but we were not pleased with the gentlemen who put it on.

    The two guys who came out and put the countertops on didn't cover anything and didn't put anything down on the floor. On the video, it shows where they put a cover on everything. But these guys who installed it did none of that. My floor was not covered nor was my buffet table. It wasn't a lot of dust, but some of it had to be sanded. Also, I have a place on my refrigerator that they evidently leaned something up against. It wasn't there before. They broke two corners on the bar part, never told us and just glued them back! I could tell and one corner was very noticeable. We called and told Granite Transformations about it and they sent somebody else out. He fixed it and did an excellent job so I can't even tell where it was at.

    There were a couple of pieces of my backsplash that were broken and Granite Transformations told us that it was a possibility when working with glass. It was almost a year and I didn't want it to go past a year because I was concerned about the warranty and they sent somebody with the glass and fixed the places where the glass was cracked. They measured those, saw which ones those were and then fixed it. And, it was perfect. Also, up above on the top part of the cabinet where the backsplash goes in, it was never puttied the rest of the way over. The installers ran out of putty and just didn’t tell and didn’t fix it. So when I called them, I told them and the other guy that came back to fix the corner, fixed it too.

    The young man who came back was Art. He did an excellent job of fixing what the first two guys did. Also, the lady that I spoke to, Pam, was helpful and pleasant. She said it was not acceptable, that they'll someone out right away, and they did. I was told that those two installers don't work for them anymore. Aside from the two installers, everybody else did a good job.

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    Response from Granite Transformations

    Hi Peggy, we apologize that the initial installers did not meet yours or ours standards. We're glad Art ad Pam did an excellent job to make you satisfied, and we hope all the issues was fixed. Thanks for choosing Granite Transformations.

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    Installation & Setup

    Reviewed Feb. 6, 2016

    We had all our kitchen countertops redone with Granite Transformations. We liked the product and the way they installed it. However, there's a noticeable gap in the surface on the whole countertop against the wall, next to where the range top is. I'm dissatisfied because they didn't get it down right.

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    Response from Granite Transformations

    We are very sorry to hear about your experience Dan. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

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    Installation & SetupStaff

    Reviewed Feb. 6, 2016

    I like Granite Transformations. I wanted my kitchen changed quickly and didn’t want a lot of weeks or days. I got countertops and then a backsplash behind my stove cooking area. It’s doing quite well so far and everybody that comes in likes it. The sales representative came out to the house and he was very pleasant, and did whatever we asked. My interactions with the installation team were very good. Everybody was very nice.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Reviewed Feb. 5, 2016

    Granite Transformations did what I asked them to do and they did it in a timely manner. I'm impressed with the countertop remodel. They left a bit of glue underneath the edge, but it's no big deal.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We sincerely appreciate it and are glad you are enjoying your new countertops.

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    CoverageStaff

    Reviewed Feb. 5, 2016

    My husband and I are very satisfied with Granite Transformations. I liked that they were just going to cover over my old countertops, the Formica, since I didn't wanna rip everything out of the kitchen. They were a big help with everything. They were here and helped picked out the color and I feel great about the remodel. My brother and his wife were here and they looked at the remodel and his wife said to him, "That's what I want over my countertops. That's exactly what I want." Everybody was great and helpful. We had no problems with them. The installer did an excellent job.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review Orpah. We sincerely appreciate it and are glad you are enjoying your new countertops. We hope your bother and sister-in-law also choose us for their home remodeling.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2016

    A friend of mine had used Granite Transformations and I got them do my kitchen countertops. They did a very good job. There was a little miscommunication here and there but nothing major, and it got taken care of best as could be. Everybody was efficient and pleasant. I was disappointed in the sink color. I thought it would be almond instead of white. I also felt like I paid too much, but it's done and it is what it is. But other than that, the job was done faster than they said they were going to so it was nice. They came out a couple of days earlier too. It was a very good experience.

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    Response from Granite Transformations

    Thank you for your review. Our countertops are of premium quality, lifetime limited warranty, nonporous, scratch and stain resistant. Therefore, we stand out from the competition with our worry free products.

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    Installation & SetupStaff

    Reviewed Feb. 4, 2016

    Granite Transformations installed all new countertops and sinks in both bathrooms, the laundry room and the kitchen. The sales rep was thorough and made sure the work turned out nice. The installers did a good job. However, I was hesitant to write them a check until I got the job completely done. Then at the last minute, the plumber showed up and finished everything. I wrote the check and off they went. I love the quality and have recommended Granite Transformations to three other people.

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    Response from Granite Transformations

    Thank you very much for recommending us to other John. Great part of our business comes form recommendations and we truly appreciate you doing so.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Feb. 3, 2016

    Our son and his wife used Granite Transformations when they wanted to get new countertops for their kitchen and bathrooms. We purchased our kitchen counters from them too. The sink we ordered was not going to be in stock for a while, so we changed my order to a different sink. They had to readjust their measurement but they took it very much in stride and there was no problem at all. The product looks fabulous and I like it a lot. No one can tell that we didn't strip everything off. It looks like a quality product. Customer service was excellent too. The sales rep took time to go over everything with us including what would be our best bet to add value to our house when it's sold since we're thinking to move in the next year or two. It was a very good experience. The installation team was very efficient, and didn't make a mess.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad that you enjoyed your kitchen and bathroom countertops, as well as your sink.

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    Installation & SetupStaff

    Reviewed Feb. 2, 2016

    Granite Transformations' remodeling of my countertop was excellent. Our home is 18 years old and we needed a new countertop because a pink one wasn't doing it. They're a good group of guys and we had a great rapport with all of them. They were all very professional and friendly. The installers were hardworking Mexican boys. We had a lot of fun with them. They came in and measured, then did the installation, and everything was right to the T. I served them coffee and made them salsa. As we do with every contractor that we bring in, I treat them well and they treat me well. Apparently, Granite Transformations is now available in Canada, so I'm recommending them to friends of ours that may want to. I live in an adult community so none of them have got much money but when they had a booth in a flea market we went into I told them I'm impressed.

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. We greatly appreciate recommendations. We also thank you for recommending us to your friends. We have different locations throughout Canada, where your friends can find the nearest one.

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    PricePunctuality & Speed

    Reviewed Feb. 2, 2016

    I had these super stupid counters that were put in the '80s and they're like stones with slots. They look like sidewalks and food got stuck in the grooves all the time. Instead of having to rip up all my countertops, Granite Transformations put their product on top of the old. I don’t know all the technology behind it, but for me it was perfect because I had super strong stone counters already.

    The crew was in and out in a day. It was awesome! Now I have this really cool granite finish and I thought the price was very reasonable for what I had done. If I had to rip up everything, that would have probably cost me 50% more.

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    Response from Granite Transformations

    Thank you for taking the time to leave a review. We hope you are enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

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    Staff

    Reviewed Feb. 1, 2016

    We had a good experience with Granite Transformations and their very efficient staff. They got everything done and cleaned up after themselves. I enjoyed our kitchen countertops.

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    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

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    Installation & SetupStaff

    Reviewed Jan. 31, 2016

    Granite Transformations is a very good company. I had the people who installed my countertops reassess the cooktop and it worked out fine. They were professionals and did a really good job. Everything looks good.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your countertops.

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    Installation & Setup

    Reviewed Jan. 30, 2016

    We thought that Granite Transformation was a good alternative to putting in granite, which requires a lot of work. The ease of installation was amazing - they had it done in a day. We didn't have to tear out our old counters, and it’s just bit over the top of them and it was perfect for us. The remodel quality was wonderful, we felt good about it and was done in a timely and professional manner. We were amazed how they could cut out the granite with precision and so we would definitely recommend it to people. My daughter has granite too but I prefer mine over hers. I'm very happy with it.

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    Response from Granite Transformations

    It is always good to hear about happy costumers. Thank you for your review.

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    PriceStaff

    Reviewed Jan. 29, 2016

    Granite Transformations helped me with the counter in my kitchen area. The sales representative was very good, knowledgeable and was able to explain the product to me. The workers who came in to do it were very nice and they did an accurate job. The filling was noticeable but it’s not a big deal because the remodel was very nicely done. Everybody noticed my counters and I’m really glad I did it. The price was good and it was easier than taking it all down and building new ones. The whole experience was worthwhile and I've even recommended it to a couple of friends.

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    Response from Granite Transformations

    Great part of our business comes from recommendations. Thank you very much for recommending us. We are glad to know you enjoyed your new countertops.

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    Reviewed Jan. 29, 2016

    Thought I was getting more teal color; I counted two specks in the Terra di Siena. Counter was initially measured incorrectly. Had to slip $50 extra into the pocket of one of the installers in order to make a cut. The counter design isn't what was expected. I'm totally disappointed! And it's been 2 years, knowing that I paid a lot for this project.

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    Response from Granite Transformations

    We are very sorry to hear about your experience. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

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    Staff

    Reviewed Jan. 28, 2016

    A few years ago, I wanted to change my countertop so I contacted Granite Transformations. Their staff were professional, helpful and courteous. The quality of the remodel was very good too. Overall, it was an excellent and a pleasant experience. I'd recommend them.

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    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

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    Reviewed Jan. 27, 2016

    We found out about Granite Transformations through my cousin who had his home done with it. They did the cabinet refacing and a countertop for mom. They did a good job but we would’ve understood more if they explained how and why they are doing this and that.

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    Response from Granite Transformations

    We are sorry you did not receive any information. Please contact your local store if you have any questions. Thank you for your review.

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    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2016

    A client told us about Granite Transformations. We had them do a kitchen countertop and it was good quality. The sales representatives were very prompt in getting back to me, very courteous and helpful. It was a solid job and convenient.

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    Response from Granite Transformations

    Thank you very much for your comment and your five star review.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2016

    Love my counter tops from Granite Transformations. This is the 3rd room we have done. We don't look anyplace else, when we are ready to do something we just call & they come over with samples & that is it. Our sales person is great & the installers are also. Had a couple of rough edges on this one & they came last week & smoothed it all out. I love the way it cleans & that nothing we have ever done to it marks the counter. Thanks for being the company you are. One more bath to go & we will be calling in a few months.

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    Response from Granite Transformations

    Thank you very much for being a loyal Granite Transformations costumer. Thank you for your review. We are always pleased to hear of happy costumers.

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    Reviewed Jan. 24, 2016

    We had a new home built, but we weren’t satisfied with the service of the kitchen countertops so we contacted Granite Transformations. I really love the material that they used for the remodeling. But it’s hard to keep it without a white film on all the time. If water is spilled on it and don’t get wiped up right away and it dries, a white film forms on the countertops. We don’t actually know the exact product to use on it. Maybe Granite could tell me what I can use on the countertops to keep it sunny all the time because I really like them. Other than that, I’d recommend Granite Transformations.

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    Response from Granite Transformations

    You may use a mild, all-purpose cleaner as outlined in our care and maintenance guide. There is more information in our website in the FAQ section. You can download a brochure explaining care and maintenance of our products.

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    Staff

    Reviewed Jan. 23, 2016

    A young lady from Granite Transformations came and helped me so much with the backsplash. She also helped me in picking the stainless steel sink in the kitchen and bathroom and the faucets. I'm absolutely pleased with Granite Transformations and they made my whole kitchen look like brand new. It was an amazing experience.

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    Response from Granite Transformations

    We are very pleased to know you loved kitchen and bathroom. Our design consultants try to help the costumers as much as possible. Thank you very much for choosing Granite Transformations for your home remodeling.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2016

    We had kitchen countertops done by Granite Transformations and we did two kitchens and backsplashes. The saleswoman, Zuli, was very friendly and she sold me. And the people at the place in Kansas were very nice as well. The installers were professional except for the first kitchen that they did over at my mother's. The backsplash was uneven and there were pieces sticking out in the first kitchen. I didn't notice that at the time until they did it already. Otherwise, I would have rejected that.

    I spoke with them about it. Somebody was supposed to come and fix it and nobody really even bothered to call. So I told them in the second kitchen that I'm going to send it back if I see any imperfections. And, the backsplash was perfect for the second one. I also had a problem in one of the two faucets I bought. I took it back there two weeks ago and they were nice and swapped it for me on the spot.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad that your sink problem got resolved.

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    Staff

    Reviewed Jan. 22, 2016

    Granite Transformations helped us with our kitchen counters - a friend of mine had work done by them so we knew of the company. Their sales staff were good and their installers couldn't have been better. The guy in charge was conscientious and so far, the quality of the remodel they've done is fine too. Overall, it was a very good experience.

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    Response from Granite Transformations

    We are glad to know that you are happy with your countertops and our services. We appreciate your business.

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    Installation & SetupStaff

    Reviewed Jan. 21, 2016

    I called Granite Transformations because we were looking for a granite countertop and the older one was going to be the backing on it. I was going to have a lot of trouble getting the whole thing out so it just made a whole lot more sense just to go with one that goes over the top. I had no problem with their sales rep and their installation team was friendly and cleaned up after themselves. My wife was unhappy about one spot in it and they came out and took care of that. I am very satisfied with Granite Transformations.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad that your problem got resolved. As always, we try to keep costumer satisfaction to a maximum.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 20, 2016

    I got in touch with Granite Transformations because I wanted to redo my kitchen. The sales representative I spoke with was great. He brought a trainee with him then, and she was really good too. Both had good ideas, and I like them. The crew that did the installation was great, and the guy who came to measure was excellent. They were always on time and always quick and fast. The remodel looks good and I’m happy with it. If I had to do it all over again, I’d have the same thing done.

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    Response from Granite Transformations

    Thank you very much for Granite Transformations. As always, costumer satisfactions is very important to us. We train our design consultants and installers to be courteous and clarify any question the costumer might have, so the overall experience goes smoothly and satisfying.

    Verified purchase
    Customer Service

    Reviewed Jan. 20, 2016

    Granite Transformations did everything asked of them. They delivered what they said they were going to do and back up their warranty. When you call in a problem, they come out and take care of it right away. They're a good company. I've already recommended them to two friends.

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    Response from Granite Transformations

    Thank you very much for recommending us to your friends. Great part of our business comes from recommendations, so we greatly appreciate it.

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 19, 2016

    We wanted to upgrade the kitchen, needed a new countertop and sink, so we contacted Granite Transformations. They came and did the measurements, then about four weeks later, came back and put the products in. I like it a lot and I'm happy with the way things turned out. They made the whole kitchen look really nice and new. I've recommended them.

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    Response from Granite Transformations

    Thank you for replacing your kitchen countertops with Granite Transformations. We hope you continue to enjoy our products.

    Verified purchase
    Staff

    Reviewed Jan. 18, 2016

    Granite Transformation has an OJT guy onboard who did the cutting when they worked on my case. When somebody's learning, they don't do as good a job as the guy that does the job all the time. But still, they did an excellent job and everything looks good. I'd recommend them.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We appreciate your business.

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    Punctuality & Speed

    Reviewed Jan. 17, 2016

    The overall product is so nice and we're enjoying it. It was so much easier than doing it the traditional way of carrying everything out. It saved us a lot of time and mess. We're very happy with Granite Transformations and had a very good experience with them.

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    Response from Granite Transformations

    Thank you for your response. Our installations are quick and mess free. Glad to know you are happy with our products.

    Verified purchase
    Staff

    Reviewed Jan. 17, 2016

    We had Granite Transformations put in our countertops and sink. The sales rep did good but she neglected to tell me about the trim around the edge. But I got it and it was fine. On the other hand, the installers were very courteous and cleaned up after themselves. Everything was great and we're satisfied.

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    Response from Granite Transformations

    Our installations our quick and mess free. We are glad to know that you are satisfied with your countertops and sink.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 16, 2016

    I had our kitchen done by Granite Transformations and the quality of their remodel was fine. The sales representative was very nice and the installation team did the work very fast. Everyone was great. I'm pleased and real happy I had it done.

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    Response from Granite Transformations

    We are glad you enjoyed our products. We appreciate your business.

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    Installation & SetupPunctuality & Speed

    Reviewed Jan. 16, 2016

    When I wanted to upgrade the kitchen, I had Granite Transformations remodel the countertops and backsplash. The installation team was quick and they did a good job. It was a great experience.

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    Response from Granite Transformations

    It is good to know that both your countertops and backsplash can be done with the same company in an easy and stress free way. Thank you for choosing us.

    Verified purchase

    Reviewed Jan. 15, 2016

    We had Granite Transformations remodel our countertops, and we love it. It was a great experience.

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    Response from Granite Transformations

    Thank you for your review.

    Verified purchase

    Reviewed Jan. 15, 2016

    My kitchen had the 60's white tile countertops. I chose a flecked granite w/ light background and am VERY happy with my choice. It is so easy to keep clean -- and so pretty. The work was done in less than 3 days. I ended up painting my cabinets to complement the counters -- my friends all love my kitchen. (The granite sink is also great!)

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    Response from Granite Transformations

    We know that there are many options to choose for your kitchen countertops. Thank you for choosing Granite Transformations.

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    Installation & SetupPriceStaff

    Reviewed Jan. 15, 2016

    We needed a new countertop for our master bathroom and we were told that Granite Transformations was affordable and has good looking products so we contacted them. Our interactions with their sales representative and installation team as well as the quality of the remodel they did were all good.

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    Response from Granite Transformations

    Thank you for your five star review and choosing Granite Transformations for your bathroom remodeling.

    Verified purchase
    Installation & SetupCoverage

    Reviewed Jan. 14, 2016

    My experience for installation was fantastic. I love the way the counters look. So why 1 star? Because I actually use my kitchen. If you ever plan on using a coffee pot or an electric skillet, then DO NOT get these counters. There is a light circle in the counters wherever you use these items. It is NOT recoverable. The lifetime warranty isn't worth a grain of salt! I simply got a stains – aren't covered from the owner. This is NOT a stain. It is a reaction between heat and the epoxy that holds the counters together. These counters should never be used in a kitchen. I can only imagine what a curling iron would do if you were to put them in a bathroom!

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    Response from Granite Transformations

    Thank you for your review. Unlike ordinary granite and quartz surfaces which require yearly sealing, our products never require sealing and are backed by a lifetime warranty. The majority of our customers are thrilled to have their new kitchen and/or bathroom installed in as little as one day without mess or lengthy demolition. Although our solution was not right for you, we do sincerely appreciate the feedback and opportunity to present our products to you.

    Verified purchase
    PriceStaff

    Reviewed Jan. 14, 2016

    Final result was fine, the beginning was not. When the rep came out, she told us what was available and sold us a book with different colors, and different choices. When the guy came out to measure, I said, "The cost in the books are fine but I wish there would be like a showroom." He said there is and he wanted to know what I want to have, but she never told us that. We found out that there were different granites than the ones the lady showed us. Finally we picked out the one we liked and everything was okay. But if we would have paid attention to the first suggestions then we would have been disappointed.

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    Response from Granite Transformations

    We are sorry to hear about your initial experience. Gladly, the final experience worked out fine and we hope you can continue to enjoy our products.

    Verified purchase

    Reviewed Jan. 14, 2016

    Granite Transformations put my kitchen top on and two bathroom counters and it can't get any better. It's easy to clean. Their reps didn't explain the products but they made sure I'd seen all their stuff. I saw their products in the showroom so I knew what that was about. And I wrote that back on how things should be improved. The countertop and the backsplash is the same. I did it myself and didn’t have any help. If they would’ve shown me some pictures and gave me some more ideas on how that would’ve been done like, “Here’s a countertop. Here’s a dark color, now maybe you want a light color back" or show more ideas.

    Nevertheless, I was very satisfied. It helped that I picked up the sinks at Ferguson. I went out there and got the knobs and all that good stuff. Granite and Ferguson had a good relationship. Overall, my experience was easy going. Everything that they said they we're gonna do, they did when it was all over with. The gal that gave me the bid came back out to see how things are going. Then she came again to see how things looked. That was satisfying.

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    Response from Granite Transformations

    We are happy to know that you are glad with your kitchen and bathrooms counters. We appreciate your business and your review.

    Verified purchase
    Customer Service

    Reviewed Jan. 13, 2016

    Granite Transformations remodeled our countertop. The remodel was great, and I'm glad I called them.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your countertops.

    Verified purchase
    PriceStaff

    Reviewed Jan. 13, 2016

    I thought I'd do something nice for my wife cause we needed new counters so I contacted Granite Transformations. They remodeled our countertops and were excellent. However, we had to replace a sink top once. We had to redo it because the hole wasn't in the right place so they measured for the plug to come out. The drain was close to the wall, but they came out and redid it for nothing and it's been good. The only thing I didn't like was when the sales representative didn't wanna come out unless we're gonna put it in because of the commission she's gonna get. She didn't want to waste her time and I wasn't too impressed with that. But nobody is ever perfect when you do something where you've never been doing business with before and people will have problems when they're building or something. So overall, they were expensive, but good.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for your five star review.

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    Customer Service

    Reviewed Jan. 12, 2016

    We love what we got from Granite Transformations and we're happy with their service. We do have one little problem but I'm sure when we call them, they'll come out and fix it if we can't.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for being a Granite Transformations costumer.

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    Installation & SetupStaff

    Reviewed Jan. 12, 2016

    The sales rep did a fine job. She answered all the questions that we had. The Granite Transformations team came and made templates. They came back with their product made and it went together without problems. They did a very fine and professional installation. We’re happy how it turned out and I’m thinking about a countertop or a tabletop from them. I was very satisfied.

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    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad you enjoyed our service and hope you contact us in the future for your countertops.

    Customer ServiceContract & TermsStaff

    Reviewed Jan. 11, 2016

    I called Granite Transformations for an estimate in redoing my bathroom counter. I thought the estimate was too high and told the representative that I didn't want to sign up to pay anything that day. My child was hanging on to me screaming, and he clearly saw I was distracted. Maybe he didn't understand me when I said I didn't want to pay anything that day, but he had me sign something and before I knew it I was charged $274 on my card, after being told directly that no money would be charged without my say so.

    That was a straight up lie. Now, they won't give me a refund, even though I made it clear about the whole misunderstanding and informed them of the dishonesty of the whole thing. If I had known I was signing a contract that had to be cancelled in three days or I would lose money, I wouldn't have signed it. I was taken advantage of. He could see I was distracted. How dishonest was that? They won't even call back to discuss it like an honest, caring business should. Instead, they'd rather mislead customers into signing with them.

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    Response from Granite Transformations

    We are sorry to hear about this experience. We pride ourselves on excellent customer service. This commitment to customer service is one of the key reasons we have grown to nearly 80 locations throughout the US and Canada. If your needs change in the future we would value the opportunity to present our products and services to you again.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 11, 2016

    Two years ago, we found a distributor in Grand Rapids for Granite Transformations and we utilized them for our cottage to replace the countertops. The workmanship and installation could have been better. He made some wrong cuts in their product. How they installed it could not be rectified. We went with another product when we did it here in Ionia because we got a perfect fit in how they measured what cuts they should make prior to installation. We did not go to Granite for our countertop here because of the mistakes that were made in the original.

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    Response from Granite Transformations

    Thank you for your feedback. We truly apologize that our products and services did not meet your expectations. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 11, 2016

    Our bathroom countertops was very well done by Granite Transformations. Their sales representative and their installation team were very good and professional overall. I appreciated that they explained things very well.

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    Response from Granite Transformations

    Thank you for renovating your bathroom countertops with Granite Transformations.

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    Installation & SetupStaff

    Reviewed Jan. 10, 2016

    Granite Transformations did our countertop in the kitchen. The sales and installation team were nice people. They got the job done and we like the quality of the work they did.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen countertops.

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 10, 2016

    We wanted to update without all of the hassle and expense, so we contacted Granite Transformations and got their countertops. We had excellent interactions with their sales rep. Everything went extremely well with the remodel. They were on time and friendly, and the product itself was exactly what they had promised. We were pleased that they did everything that they said they were going to do. We'll have them back because the remodel that they did was for my mom's home and I'm considering having them do something for myself. But I haven't seen the pattern that I'm looking for since the patterns that they show are mostly a composite. I'm looking if they have upgraded their selections or not.

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    Response from Granite Transformations

    Thank you very much for Granite Transformations. We hope you choose us for home as well. We have just recently introduced new product line. Please take a look in our website to see if any interests you. If not, you can choose to create a custom design, according to your needs. We do custom colors as well.

    Verified purchase
    Staff

    Reviewed Jan. 9, 2016

    I've used Granite Transformations three different times in my house and I'm very happy with them. I've got two bathrooms redone and it looked like their showroom and it was beautiful. The installer who did my bathroom was a real craftsman and the other people are very competent. Everybody was a knockout. Nancy took care of the rest of the designers who came out, worked with us unbelievably and was a sweetheart. I ask for her every time because she does a great job. I try to suggest them to everybody who is looking for something to get done.

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    Response from Granite Transformations

    Thank you very much for being a regular Granite Transformations costumer. We are glad to know you enjoy our products and service.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 9, 2016

    Our friend had used Granite Transformations and was very satisfied, so we used them too. The sales rep that I spoke to was very professional, personable and helpful. I was very pleased with her. I purchased their countertops and backsplashes. The only problem I had with the installation team was that they were all Mexican guys and I had a hard time communicating with them. I would have felt better if I would have been able to carry on a conversation. But other than that, they knew and did everything that they were supposed to do. A month after the installation, we found a flaw in the island. We called and I believe it was the owner of the company who came out and took pictures of it. Within a week, they came out and replaced it. I was very satisfied.

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    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. Sorry you were not able to to communicate with the installers as wished, but if you have any questions, you may contact your local store and they will be happy to answer you.

    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Jan. 8, 2016

    I absolutely love Granite Transformations' products and services! And the quality of the remodel they did was excellent. A contractor I had in my house to look at my roof said, "If you need kitchen cabinet, Granite Transformations is the perfect place to go", so we called them and had them come over and give me an estimate for kitchen countertops. The guy who came to do the estimate was very personable and helpful. The workers who came to do the installation were very professional, and they did it as quickly and unobtrusively as possible. I'd love to have them come back and do my bathrooms, but there's a small thing about cost.

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    Response from Granite Transformations

    Thank you very much for your response and for choosing us for your kitchen countertops.

    Verified purchase

    Reviewed Jan. 7, 2016

    We like our Granite Transformation. Everybody that comes here raves about it.

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    Response from Granite Transformations

    Glad to know you are satisfied with our products.

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    Installation & SetupStaff

    Reviewed Jan. 6, 2016

    Granite Transformations replaced my countertops and island, and I was impressed with their remodel. The young man who did the installation was very good and friendly. It's been so much easier to take care of the new Formica too. I'd certainly recommend Granite!

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    Granite Transformations
    Response from Granite Transformations

    Thank you for your five star review.

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    Staff

    Reviewed Jan. 5, 2016

    I've used Granite Transformations back in 2007 and again in 2015 when I got my countertops redone. I love them. Their sales rep was great and the installers were efficient. It's a fantastic product and it helps the environment so much because people don't have to do so much demo. It's been awesome.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for being a regular Granite Transformations costumer. We appreciate your business.

    Verified purchase

    Reviewed Jan. 4, 2016

    The experience with Granite Transformations was good and satisfying but the cutting process needs to be improved such as in cutting the openings for the sinks in the bathroom since the openings are not exactly oval and smooth. If I run my fingers all the way across, I can feel some ridges because it was done by hand instead of a tool to make it nice, smooth and oval.

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    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your bathroom

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 3, 2016

    They helped with the granite tops in my kitchen. The sales guy did a nice job, but my experience with the installation team didn't go as well. They had to come back several times to get it right, because I wasn't happy with it in the beginning. The guy did a nice job and what he was supposed to fix with it but it took them longer than I expected. I am now happy with the product, it looks nice, but it wasn't what I expected. They represented it as being one thing and it came out something else.

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    Response from Granite Transformations

    We are sorry that your experience with the installation process did not go as expected. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

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    Granite Transformations Company Information

    Company Name:
    Granite Transformations
    Address:
    10306 USA Today Way
    City:
    Miramar
    State/Province:
    FL
    Postal Code:
    33025
    Country:
    United States
    Website:
    www.granitetransformations.com