Granite Transformations Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Granite Transformations

From Australia to the United States, Granite Transformations has remodeled both commercial and domestic countertops for over 15 years. Our goal is to bring a fresh and exciting new look to your countertops, cabinets, backsplashes and floors.

Granite Transformations Reviews

Filter by Rating

  • (1,094)
  • (171)
  • (70)
  • (41)
  • (93)

Popular Mentions

    How do I know I can trust these reviews about Granite Transformations?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Granite Transformations?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 440 - 640
    Verified purchase
    PriceStaff

    Reviewed Feb. 22, 2016

    We had our kitchen counters done by Granite Transformations and they look great. In fact, I referred three people to them since we had ours done. It was during a home show in Allentown Fairgrounds when we encountered them and we were thinking of getting our counters ripped out. They gave me a price and it was a perfect solution. We got the granite stone top on top of all of our kitchen and a back splash. They came out great. We're all very pleased with the workmanship.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your response David. We truly appreciate your positive review and that you referred us to others. A great part of our business comes from recommendations, and we truly thank you for recommending us. We are so pleased to know that you are happy with your countertops and backsplash. We hope to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Price

    Reviewed Feb. 22, 2016

    I wanted to get some estimates on getting counter replacement so I contacted Granite Transformations, and they eventually did our bathroom, two sinks, and a backsplash. They did a good job but the big idea is that you don't have to tear out, it goes right over the existing tile and it saves you money. However it didn't turn out to be all that much cheaper. I'm pleased but I could have got a better deal had I pursued the regular granite tile where I tear the existing tile out and they put the new tile in. I could've had more choices, too.

    The other thing is I wasn't aware that this counter could melt because I burned the edge of it with a pot and it melted or discolored. You can't do that with regular granite but because this is a composite material, it has resin in it that can melt. Now, they did come out and touched it up a bit but still I have to be very careful not to put anything hot on the countertop. I should have been aware of that. Other than these, I had good experience with them and I have a good-looking countertop. It was done in a day and quality is up there. I would have liked a few more choices on the coloration but I found something that works for me so I'm reasonably happy.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen and bathroom remodel. We hope you continue to enjoy our products. We are sorry to hear about this misfortune, but if anything else happens, please contact us with your lifetime warranty products.

    Verified purchase
    Staff

    Reviewed Feb. 21, 2016

    We needed a bathroom redone. We drove down to Granite Transformations showroom, and the girls in the office were great. We had them put a shower stall area in our bathroom and the tile on the wall. On one part of the bathroom, we really didn’t get what we wanted. And when I contacted them, I never heard back from them again. There was a mistake that was made around the base of our shower stall and the piece was supposed to be replaced and it never was, so I am very dissatisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry you never received a response. Please contact your local store owner if your issue still has not been resolved yet. This is not the norm and we take pride in exemplary customer service. If your problem still has not been resolved, contact us at corporate directly with your store information so we can help you.

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 21, 2016

    We heard about the quality of Granite Transformations' merchandise so we had them do our countertops and backsplash. The remodel they did was great. The sales reps couldn’t treat us any better. They made sure that we were satisfied, and the installation team had good manners and cleaned up their mess. The quality is great!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen remodel Lucy. We hope you continue to enjoy our products.

    Verified purchase
    Staff

    Reviewed Feb. 21, 2016

    We wanted new countertops and we love what Granite Transformations did. It was of very good quality. Around in front of the cabinets, I wish the bottom edge had continued on under a little bit because there's some rough edges. But other than that, it's beautiful. Their sales rep was great and everything was good. It was all done right away and faster than we expected.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 20, 2016

    We liked Granite Transformations' sink and kitchen worktops when we saw them in an ad and they had a good deal so we decided to have it in our home. Everything seemed to go very smoothly with the sales reps and the work was done quickly and efficiently by the installers. It worked out well.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review Tony. We are thrilled that you are enjoying your new countertops and sink and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 20, 2016

    Granite Transformations were wonderful. They did composite granite countertop in our kitchen. Their sales rep was great. The estimating, the templating and the installation went very smoothly. I just wish they have more choices. Other than that, we are totally and completely satisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops. We are constantly introducing new colors and options as well as you can also request a custom made project. We hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Staff

    Reviewed Feb. 20, 2016

    Granite Transformations did a countertop overlay and backsplash, and the sink. The sales reps were helpful and the installers were nice and personable. I love the remodel and it's of nice quality. I had to have the sink tightened a little bit, and once they did that, everything was great!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your kitchen countertops and backsplash Cheryl. We hope you continue to enjoy our products.

    Verified purchase

    Reviewed Feb. 19, 2016

    Because we like the way their product looks, we contacted Granite Transformations and let them help us with our kitchen and bathroom countertops. Their installers were outgoing, but I don’t think they really knew what they were doing since we had to have someone else come back and fix what they did wrong. They did great in the kitchen, but not in the bathrooms.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We truly apologize that our services in your bathroom did not meet your expectations. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 19, 2016

    I wasn't too pleased that Granite Transformations put the same material as the walls were made of, along the floor, four inches out from the tub. That's going to be a problem when I go to lay a regular floor, I will have to cut it out. Also, I wish I had picked the tub instead of the shower installment. I’m very dissatisfied with my choice. The reason is that I was used to putting my head over the tub to wash my hair. If I want to wash just my hair using the shower, I can't do it without getting a whole shower and with the tub I can do that. Now I have to come down to the kitchen sink and wash my hair which is harder on me than bending over a tub.

    There’s a lot more that needs to be done, but I can’t do it at this point in time. It can be a lot of inconvenience if they had done the whole bathroom because it would have taken longer. But on the whole, Granite Transformations did the work sufficiently and rather quickly, but they did a good job and that’s the main thing when you have renovations done to your house without too much going on. Maybe I can get in touch again with them if I need to get the bathroom finished.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review Brenda. We understand your concerns, but hope you can continue to use our products and hopefully have another perspective. Please don't hesitate to call in the future should your needs warrant additional services.

    Verified purchase
    PriceStaff

    Reviewed Feb. 19, 2016

    My wife liked Granite Transformations' products and they seem to be cheaper, so we contacted them. Their sales rep was good and we're satisfied with the work their installers did on the cabinet tops in our kitchen. It took them about three different trips back and forth before they got it ironed out, but they finally did it. Their manager even came with them. Overall, everything was good and I would recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 18, 2016

    The customer that we worked with had used Granite Transformations in the past. They did the original kitchen and the repair through the insurance company as the restoration works. We needed to match the same materials before, so we chose Granite for the remodel. The product was fine but I don’t think customer service was good. The sales reps did know their product. However, I will not be using Granite Transformations in the future.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your feedback Bill. We are sorry to hear about your experience with customer service. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 18, 2016

    We had Granite Transformations put in a backsplash and some counters. The installation team was in and out fairly quickly. They were courteous, fine and efficient and they knew what they were doing. It took them about half a day to do the installations. Roy, the guy we’ve been dealing with, said he’s going to replace the backsplash because we had some big problems with its quality and we believe him. He’s a good guy to work with.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations Nick. We hope Roy has already contacted you regarding the replacement of you backsplash. If not, please contact him or your local store and inform them of your situation.

    Verified purchase
    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Feb. 17, 2016

    Granite Transformations was very good. I love my countertop that they did. The quality of the remodel was great and everything has been fine. They put it in quickly and efficiently. The installation team were very polite and nice when they were here. The sales rep came out and made some suggestions as to the sink. However, the only thing that made me a little suspicious was when he gave me a price and I told him that was too high, he immediately lowered it $1,000.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review Luann. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Feb. 16, 2016

    I got countertops and a new sink for my kitchen from Granite Transformations and I was about 97% satisfied with the quality. The sales rep did a great job. The installation team was fine but they did have to come back to patch up a couple of little grout lines after they left. There was one other issue with my faucet because it was miscolored. They sent me a new one but wanted to charge me to come out and replace it. Other than that, Granite Transformations did a great job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen countertops and sink.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 16, 2016

    I was going to do granite for my kitchen counter but I did some research and I liked the look of recycled glass. Granite Transformations offered that as a product so I went with them. Their sales rep did his job very well. He was knowledgeable, patient, wasn't pushy, explained the product and answered all the questions I had. The installation team did a nice job as well. They were neat, clean, and knew what they needed to do to get the job done. They were also in and out quickly. I would definitely recommend them especially to someone who doesn't want the mess of grout and dust. Now, I can't tell that there's an old countertop in my kitchen. I'm still enjoying it and I would certainly use them again.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We are very pleased to know you enjoyed our products and hope to serve you again in the future should your needs warrant additional services.

    Verified purchase

    Reviewed Feb. 16, 2016

    We used Granite Transformations before in Scottsdale and I was very pleased. This time they remodeled our kitchen here and the quality was good but the guys who came were pretty sloppy. There was glue everywhere. They didn't clean up after themselves either.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. Unfortunately your experience is very uncommon. Our trained installers always clean up after their job, and we are sorry that it was not the case in your home. We strive for total customer satisfaction in all that we do and would value the opportunity to serve you again in the future.

    Verified purchase
    Staff

    Reviewed Feb. 15, 2016

    Somebody referred Granite Transformations to us so when we wanted to do a kitchen update at our seasonal home, we contacted them. The sales rep came out and talked to us and it was all done when we were gone. The remodel quality was very good.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We're glad you liked our products Janice. We hope you may also come to recommend us the same way you were recommended to us.

    Verified purchase
    Staff

    Reviewed Feb. 15, 2016

    I got the recycled glass countertop from Granite Transformations and I love it. I've asked for the granite countertop but when they showed me the recycled glass countertop, I liked it much better plus I'm helping the environment. Paul, the co-owner of the company, was very nice and very helpful. I do recommend Granite Transformations. If someone's buying something from them, they'd love it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    How wonderful to know that you loved your recycled glass countertops, Alice! Thank you so much for recommending us. We're glad that Paul helped you with your needs. If in the future you want to remodel your kitchen or bathrooms, please don't hesitate to call us. We will be more than happy to help again!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2016

    I wanted to replace my countertops so I contacted Granite Transformations and we were very happy with our experience with them. Had a fine talk with the sales reps and their installers were efficient, on time and they did well on the project. Everything went well and we were totally satisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you so much for the review Robert. We are pleased you picked Granite Transformations for your countertops and are thrilled you are happy with the results.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 14, 2016

    We came over to the Granite Transformations office and got a cabinet top. It was 99 percent quality. We had a very pleasant experience. Everything was taken care of the way we expected and it was done promptly. I don’t think there’s anything that I’d do differently. I've had many compliments on it and I'm very happy with it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We appreciate your review and your rating Wayne. We are glad to know you are pleased with our products. We hope you continue to enjoy them and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 13, 2016

    Granite Transformations installed a countertop in our kitchen. It had a fantastic quality, was cute and simple and it had everything I was expecting and more. I've also been over twice because of the problems with the nozzle on the sink. We got one of those spray nozzles and the quality and their care is utmost and goes up and beyond what I would expect. And after the installation, the installers cleaned up. They were beautiful and I'm a hundred percent satisfied. I even told them they can show our countertop if they ever have somebody who wants to look at them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your review James. We are glad to know you are extremely happy with your kitchen! We hope you continue to enjoy our products hope to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 13, 2016

    Granite Transformations installed my shower walls. It was what I wanted so I was pleased with it. They were just starting up so the sales rep was the owner, but he was knowledgeable and explained the products to me. The installation team did their job and cleaned up after themselves. All was great.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We appreciate your review Gwen. We are thrilled that you are enjoying your new shower and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 12, 2016

    Granite Transformations helped me in resetting the island countertop in my kitchen, and the quality is fine. The installation team did it in good time and it’s holding up well. Their sales representative was very nice and friendly, too. Everything was fine.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thanks for choosing us Cathy for your kitchen island countertops. We hope you continue to enjoy our product.

    Verified purchase
    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 12, 2016

    I got in contact with Granite Transformation as I wanted some remodeling done, and they helped me with the countertops and backsplash in my kitchen and bathrooms. Their sales reps were very nice and polite guys. The installation team also cleaned up. They were in and out in one day so they were fast. They worked with me because my time frame changed due to my stepmom getting sick and were very accommodating so everything worked out great and they did an excellent job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Hi Richard, we're glad to now you are very satisfied with your new kitchen and bathroom countertops and backslash.Costumer satisfaction are extremely important to us and we appreciate your five star review

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 11, 2016

    I decided to get in contact with them because my kitchen was ugly. I had countertops from them, and the quality of the remodel is good. The owner is awesome. The sales and installation teams were all good and real friendly.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for the review Bill. We're glad you enjoyed our services.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Feb. 11, 2016

    I needed some new countertops at my office and Granite Transformations helped us with our countertops and sinks. The quality of our remodel went very, very well - I like it a lot. It certainly solved an issue that I had because I didn't have to take the counters out and completely redo them. Their sales representative was great. He worked with me. Because it's a CTA office, they worked on installing them the day before Christmas while the office was closed. So that was really nice. The only negative I had, and that's my fault, was when I went with the plumber they recommended to hook up the sinks. They were very expensive. But that was my fault because they told me I could go with any plumber and I didn't. I used theirs. Other than that, I had a great experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations Cathy. We're glad you chose us for your countertops and kitchen.

    Verified purchase
    Installation & SetupCoveragePriceStaff

    Reviewed Feb. 10, 2016

    It has been a couple of years since I had Granite Transformations put new countertops in our kitchen. They have a good product, and I like it. We went to a home and garden show here in Conway and they had a booth set up. We talked to them and they said they will come out. I didn’t know a lot of things about granite, but we were thinking about putting four sets of granite in. It’s less expensive. They came out and showed us what they had. It seemed all right so we set up for them to redo our countertops. The guy who came out and showed us the product was the same guy that came out to install. He had another helper, and they were the ones doing the work. That was an oddity right there.

    I wasn’t really satisfied with their workmanship. They did a good job on the countertops; they look great, but they made one heck of a mess in my house and didn’t clean it up. I was there when they started but I had to go to work. My wife was there. When I came home, our air conditioner was whistling. I saw that the filter was so clogged up, and it wasn’t getting any air. Their clean up was horrible. Our kitchen is Coca-Cola red, but when they're done, it was almost yellow from all the sawdust and stuff sticking on the walls. They cut a sink hole in it after they installed it so there were all kinds of granite and all the countertop chips underneath the sinkhole. I have a silverware drawer and it looked like it hadn’t been touched in 100 years; it was all covered in white sawdust. My wife has COPD so I had to pay $200 for somebody to come in and clean my house. I even called them to tell them and I already paid them for the job so there wasn’t a whole lot I could do about it. I wouldn’t give them for a reference because of their workmanship, but I have told people that it’s a good price and a good product.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your feedback. We truly apologize that our services did not meet your expectations even though you enjoyed the product. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2016

    We got countertops from Granite Transformations and had them put one on the island that we have too. It ended up with a little crack in the facing of it so I called them up and told them about it and they sent a couple of fellows out here last week. They were very professional and have done an excellent job on the remodelling.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for you review Wendell. We're glad the problem was fixed to your satisfaction.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2016

    I live in a patio home and I wanted a granite countertop. Then I contacted Granite Transformations and the sales representative was very kind, friendly and explained everything to me. I like her a lot. The installers were very nice and they came out, took the measurements and put a countertop on for me. They were very cooperative and I was very pleased with the results. I was happy with the whole experience and I'd recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2016

    Granite Transformations has been very nice. The sales rep and installers were polite, helpful and very accommodating. I also appreciated their promptness. They took measurements one day and the next couple of days, they installed my new countertop. The quality is very nice and I'm enjoying it. I have referred them to a couple of other people and I may consider later on having them come and do my bathrooms.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for referring us to other. Great part of our business comes from referrals and we appreciate you doing so. We hope to have the opportunity to serve you again in the future for your bathrooms.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 8, 2016

    We had some counters in our house that needed to be redone so we got in contact with Granite Transformations. Their sales rep came out, was prompt, thorough, and it went very well. Their installers were polite too. The installation was real messy, but they cleaned it up nicely when they finished. There was one mistake that was made and they took care of it. We were pleased with the way they handled it. Overall, it was a positive experience and we're happy with the work. They did very well and the quality is very good. We like it a lot.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We are thrilled you selected us for your work.

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 8, 2016

    We were doing some remodeling in our kitchen and decided to go with granite where we had Formica countertops before. We'd seen Granite Transformations commercials and it looked like an idea that we might want so we contacted them. We had no problem with the sales rep. He was very helpful and explanatory. The installation team was very polite, efficient and did their work well. They did a bar and a countertop in our kitchen and the sink. It's wonderful.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Kitchen remodeling can be a long stressful time. At Granite Transformations, we make sure the process is done quick and worry free. Our products have lifetime limited warranty so you don't have to worry.

    Verified purchase

    Reviewed Feb. 7, 2016

    We chose one of the granite colors to cover our tile kitchen countertops (tired of cleaning grout lines). This was a great solution and caused no disruption. Linda, Maxine and Dorian were all great to work with and delivered what they promised. We also chose to include the Eclipse Marin stainless steel under-mount sink and are pleased with this also. Overall looks great and so much easier to clean! I would recommend this option to others and already have - our neighbors are choosing to do this too!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for recommending us to your neighbors. Recommendations are a great part of our business and we hugely appreciate it.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 7, 2016

    Granite Transformations' remodel of my countertop and backsplash were very good. Their sales rep acted like he knew what he was doing. The installation team was great. The guys who came out and put it in also did well. I'm 100% satisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad to know you are enjoying your new countertops.

    Verified purchase
    Customer ServiceInstallation & SetupCoverageStaff

    Reviewed Feb. 7, 2016

    Everybody at Granite Transformations was very good and did a good job. The man who came out and talked to us about the remodel and showed us the video was very informative. He did everything just right. The gentleman who measured and made the template to build it by was very polite. He explained everything he was doing. The quality of the countertops and backsplash remodel was fine, but we were not pleased with the gentlemen who put it on.

    The two guys who came out and put the countertops on didn't cover anything and didn't put anything down on the floor. On the video, it shows where they put a cover on everything. But these guys who installed it did none of that. My floor was not covered nor was my buffet table. It wasn't a lot of dust, but some of it had to be sanded. Also, I have a place on my refrigerator that they evidently leaned something up against. It wasn't there before. They broke two corners on the bar part, never told us and just glued them back! I could tell and one corner was very noticeable. We called and told Granite Transformations about it and they sent somebody else out. He fixed it and did an excellent job so I can't even tell where it was at.

    There were a couple of pieces of my backsplash that were broken and Granite Transformations told us that it was a possibility when working with glass. It was almost a year and I didn't want it to go past a year because I was concerned about the warranty and they sent somebody with the glass and fixed the places where the glass was cracked. They measured those, saw which ones those were and then fixed it. And, it was perfect. Also, up above on the top part of the cabinet where the backsplash goes in, it was never puttied the rest of the way over. The installers ran out of putty and just didn’t tell and didn’t fix it. So when I called them, I told them and the other guy that came back to fix the corner, fixed it too.

    The young man who came back was Art. He did an excellent job of fixing what the first two guys did. Also, the lady that I spoke to, Pam, was helpful and pleasant. She said it was not acceptable, that they'll someone out right away, and they did. I was told that those two installers don't work for them anymore. Aside from the two installers, everybody else did a good job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Hi Peggy, we apologize that the initial installers did not meet yours or ours standards. We're glad Art ad Pam did an excellent job to make you satisfied, and we hope all the issues was fixed. Thanks for choosing Granite Transformations.

    Verified purchase
    Installation & Setup

    Reviewed Feb. 6, 2016

    We had all our kitchen countertops redone with Granite Transformations. We liked the product and the way they installed it. However, there's a noticeable gap in the surface on the whole countertop against the wall, next to where the range top is. I'm dissatisfied because they didn't get it down right.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are very sorry to hear about your experience Dan. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 6, 2016

    I like Granite Transformations. I wanted my kitchen changed quickly and didn’t want a lot of weeks or days. I got countertops and then a backsplash behind my stove cooking area. It’s doing quite well so far and everybody that comes in likes it. The sales representative came out to the house and he was very pleasant, and did whatever we asked. My interactions with the installation team were very good. Everybody was very nice.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase

    Reviewed Feb. 5, 2016

    Granite Transformations did what I asked them to do and they did it in a timely manner. I'm impressed with the countertop remodel. They left a bit of glue underneath the edge, but it's no big deal.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We sincerely appreciate it and are glad you are enjoying your new countertops.

    Verified purchase
    CoverageStaff

    Reviewed Feb. 5, 2016

    My husband and I are very satisfied with Granite Transformations. I liked that they were just going to cover over my old countertops, the Formica, since I didn't wanna rip everything out of the kitchen. They were a big help with everything. They were here and helped picked out the color and I feel great about the remodel. My brother and his wife were here and they looked at the remodel and his wife said to him, "That's what I want over my countertops. That's exactly what I want." Everybody was great and helpful. We had no problems with them. The installer did an excellent job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review Orpah. We sincerely appreciate it and are glad you are enjoying your new countertops. We hope your bother and sister-in-law also choose us for their home remodeling.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 4, 2016

    A friend of mine had used Granite Transformations and I got them do my kitchen countertops. They did a very good job. There was a little miscommunication here and there but nothing major, and it got taken care of best as could be. Everybody was efficient and pleasant. I was disappointed in the sink color. I thought it would be almond instead of white. I also felt like I paid too much, but it's done and it is what it is. But other than that, the job was done faster than they said they were going to so it was nice. They came out a couple of days earlier too. It was a very good experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review. Our countertops are of premium quality, lifetime limited warranty, nonporous, scratch and stain resistant. Therefore, we stand out from the competition with our worry free products.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 4, 2016

    Granite Transformations installed all new countertops and sinks in both bathrooms, the laundry room and the kitchen. The sales rep was thorough and made sure the work turned out nice. The installers did a good job. However, I was hesitant to write them a check until I got the job completely done. Then at the last minute, the plumber showed up and finished everything. I wrote the check and off they went. I love the quality and have recommended Granite Transformations to three other people.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for recommending us to other John. Great part of our business comes form recommendations and we truly appreciate you doing so.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Feb. 3, 2016

    Our son and his wife used Granite Transformations when they wanted to get new countertops for their kitchen and bathrooms. We purchased our kitchen counters from them too. The sink we ordered was not going to be in stock for a while, so we changed my order to a different sink. They had to readjust their measurement but they took it very much in stride and there was no problem at all. The product looks fabulous and I like it a lot. No one can tell that we didn't strip everything off. It looks like a quality product. Customer service was excellent too. The sales rep took time to go over everything with us including what would be our best bet to add value to our house when it's sold since we're thinking to move in the next year or two. It was a very good experience. The installation team was very efficient, and didn't make a mess.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad that you enjoyed your kitchen and bathroom countertops, as well as your sink.

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 2, 2016

    Granite Transformations' remodeling of my countertop was excellent. Our home is 18 years old and we needed a new countertop because a pink one wasn't doing it. They're a good group of guys and we had a great rapport with all of them. They were all very professional and friendly. The installers were hardworking Mexican boys. We had a lot of fun with them. They came in and measured, then did the installation, and everything was right to the T. I served them coffee and made them salsa. As we do with every contractor that we bring in, I treat them well and they treat me well. Apparently, Granite Transformations is now available in Canada, so I'm recommending them to friends of ours that may want to. I live in an adult community so none of them have got much money but when they had a booth in a flea market we went into I told them I'm impressed.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. We greatly appreciate recommendations. We also thank you for recommending us to your friends. We have different locations throughout Canada, where your friends can find the nearest one.

    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 2, 2016

    I had these super stupid counters that were put in the '80s and they're like stones with slots. They look like sidewalks and food got stuck in the grooves all the time. Instead of having to rip up all my countertops, Granite Transformations put their product on top of the old. I don’t know all the technology behind it, but for me it was perfect because I had super strong stone counters already.

    The crew was in and out in a day. It was awesome! Now I have this really cool granite finish and I thought the price was very reasonable for what I had done. If I had to rip up everything, that would have probably cost me 50% more.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for taking the time to leave a review. We hope you are enjoying the timeless beauty and durability of our products. We would value the opportunity to present our products and services to you again should the need warrant. Again, thank you.

    Verified purchase
    Staff

    Reviewed Feb. 1, 2016

    We had a good experience with Granite Transformations and their very efficient staff. They got everything done and cleaned up after themselves. I enjoyed our kitchen countertops.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you so much for taking the time to leave a review. We hope you are still enjoying the timeless beauty and durability of your countertops.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 31, 2016

    Granite Transformations is a very good company. I had the people who installed my countertops reassess the cooktop and it worked out fine. They were professionals and did a really good job. Everything looks good.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your countertops.

    Verified purchase
    Installation & Setup

    Reviewed Jan. 30, 2016

    We thought that Granite Transformation was a good alternative to putting in granite, which requires a lot of work. The ease of installation was amazing - they had it done in a day. We didn't have to tear out our old counters, and it’s just bit over the top of them and it was perfect for us. The remodel quality was wonderful, we felt good about it and was done in a timely and professional manner. We were amazed how they could cut out the granite with precision and so we would definitely recommend it to people. My daughter has granite too but I prefer mine over hers. I'm very happy with it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    It is always good to hear about happy costumers. Thank you for your review.

    Verified purchase
    PriceStaff

    Reviewed Jan. 29, 2016

    Granite Transformations helped me with the counter in my kitchen area. The sales representative was very good, knowledgeable and was able to explain the product to me. The workers who came in to do it were very nice and they did an accurate job. The filling was noticeable but it’s not a big deal because the remodel was very nicely done. Everybody noticed my counters and I’m really glad I did it. The price was good and it was easier than taking it all down and building new ones. The whole experience was worthwhile and I've even recommended it to a couple of friends.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Great part of our business comes from recommendations. Thank you very much for recommending us. We are glad to know you enjoyed your new countertops.

    Verified purchase

    Reviewed Jan. 29, 2016

    Thought I was getting more teal color; I counted two specks in the Terra di Siena. Counter was initially measured incorrectly. Had to slip $50 extra into the pocket of one of the installers in order to make a cut. The counter design isn't what was expected. I'm totally disappointed! And it's been 2 years, knowing that I paid a lot for this project.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are very sorry to hear about your experience. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

    Verified purchase
    Staff

    Reviewed Jan. 28, 2016

    A few years ago, I wanted to change my countertop so I contacted Granite Transformations. Their staff were professional, helpful and courteous. The quality of the remodel was very good too. Overall, it was an excellent and a pleasant experience. I'd recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for taking the time to leave a review. We are thrilled that you are enjoying your new countertops and hope to have the opportunity to serve you again in the future should your needs warrant additional services.

    Verified purchase

    Reviewed Jan. 27, 2016

    We found out about Granite Transformations through my cousin who had his home done with it. They did the cabinet refacing and a countertop for mom. They did a good job but we would’ve understood more if they explained how and why they are doing this and that.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry you did not receive any information. Please contact your local store if you have any questions. Thank you for your review.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2016

    A client told us about Granite Transformations. We had them do a kitchen countertop and it was good quality. The sales representatives were very prompt in getting back to me, very courteous and helpful. It was a solid job and convenient.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your comment and your five star review.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 25, 2016

    Love my counter tops from Granite Transformations. This is the 3rd room we have done. We don't look anyplace else, when we are ready to do something we just call & they come over with samples & that is it. Our sales person is great & the installers are also. Had a couple of rough edges on this one & they came last week & smoothed it all out. I love the way it cleans & that nothing we have ever done to it marks the counter. Thanks for being the company you are. One more bath to go & we will be calling in a few months.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for being a loyal Granite Transformations costumer. Thank you for your review. We are always pleased to hear of happy costumers.

    Verified purchase

    Reviewed Jan. 24, 2016

    We had a new home built, but we weren’t satisfied with the service of the kitchen countertops so we contacted Granite Transformations. I really love the material that they used for the remodeling. But it’s hard to keep it without a white film on all the time. If water is spilled on it and don’t get wiped up right away and it dries, a white film forms on the countertops. We don’t actually know the exact product to use on it. Maybe Granite could tell me what I can use on the countertops to keep it sunny all the time because I really like them. Other than that, I’d recommend Granite Transformations.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    You may use a mild, all-purpose cleaner as outlined in our care and maintenance guide. There is more information in our website in the FAQ section. You can download a brochure explaining care and maintenance of our products.

    Verified purchase
    Staff

    Reviewed Jan. 23, 2016

    A young lady from Granite Transformations came and helped me so much with the backsplash. She also helped me in picking the stainless steel sink in the kitchen and bathroom and the faucets. I'm absolutely pleased with Granite Transformations and they made my whole kitchen look like brand new. It was an amazing experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are very pleased to know you loved kitchen and bathroom. Our design consultants try to help the costumers as much as possible. Thank you very much for choosing Granite Transformations for your home remodeling.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2016

    We had kitchen countertops done by Granite Transformations and we did two kitchens and backsplashes. The saleswoman, Zuli, was very friendly and she sold me. And the people at the place in Kansas were very nice as well. The installers were professional except for the first kitchen that they did over at my mother's. The backsplash was uneven and there were pieces sticking out in the first kitchen. I didn't notice that at the time until they did it already. Otherwise, I would have rejected that.

    I spoke with them about it. Somebody was supposed to come and fix it and nobody really even bothered to call. So I told them in the second kitchen that I'm going to send it back if I see any imperfections. And, the backsplash was perfect for the second one. I also had a problem in one of the two faucets I bought. I took it back there two weeks ago and they were nice and swapped it for me on the spot.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad that your sink problem got resolved.

    Verified purchase
    Staff

    Reviewed Jan. 22, 2016

    Granite Transformations helped us with our kitchen counters - a friend of mine had work done by them so we knew of the company. Their sales staff were good and their installers couldn't have been better. The guy in charge was conscientious and so far, the quality of the remodel they've done is fine too. Overall, it was a very good experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad to know that you are happy with your countertops and our services. We appreciate your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 21, 2016

    I called Granite Transformations because we were looking for a granite countertop and the older one was going to be the backing on it. I was going to have a lot of trouble getting the whole thing out so it just made a whole lot more sense just to go with one that goes over the top. I had no problem with their sales rep and their installation team was friendly and cleaned up after themselves. My wife was unhappy about one spot in it and they came out and took care of that. I am very satisfied with Granite Transformations.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad that your problem got resolved. As always, we try to keep costumer satisfaction to a maximum.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 20, 2016

    I got in touch with Granite Transformations because I wanted to redo my kitchen. The sales representative I spoke with was great. He brought a trainee with him then, and she was really good too. Both had good ideas, and I like them. The crew that did the installation was great, and the guy who came to measure was excellent. They were always on time and always quick and fast. The remodel looks good and I’m happy with it. If I had to do it all over again, I’d have the same thing done.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for Granite Transformations. As always, costumer satisfactions is very important to us. We train our design consultants and installers to be courteous and clarify any question the costumer might have, so the overall experience goes smoothly and satisfying.

    Verified purchase
    Customer Service

    Reviewed Jan. 20, 2016

    Granite Transformations did everything asked of them. They delivered what they said they were going to do and back up their warranty. When you call in a problem, they come out and take care of it right away. They're a good company. I've already recommended them to two friends.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for recommending us to your friends. Great part of our business comes from recommendations, so we greatly appreciate it.

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 19, 2016

    We wanted to upgrade the kitchen, needed a new countertop and sink, so we contacted Granite Transformations. They came and did the measurements, then about four weeks later, came back and put the products in. I like it a lot and I'm happy with the way things turned out. They made the whole kitchen look really nice and new. I've recommended them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for replacing your kitchen countertops with Granite Transformations. We hope you continue to enjoy our products.

    Verified purchase
    Staff

    Reviewed Jan. 18, 2016

    Granite Transformation has an OJT guy onboard who did the cutting when they worked on my case. When somebody's learning, they don't do as good a job as the guy that does the job all the time. But still, they did an excellent job and everything looks good. I'd recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We appreciate your business.

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 17, 2016

    The overall product is so nice and we're enjoying it. It was so much easier than doing it the traditional way of carrying everything out. It saved us a lot of time and mess. We're very happy with Granite Transformations and had a very good experience with them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your response. Our installations are quick and mess free. Glad to know you are happy with our products.

    Verified purchase
    Staff

    Reviewed Jan. 17, 2016

    We had Granite Transformations put in our countertops and sink. The sales rep did good but she neglected to tell me about the trim around the edge. But I got it and it was fine. On the other hand, the installers were very courteous and cleaned up after themselves. Everything was great and we're satisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Our installations our quick and mess free. We are glad to know that you are satisfied with your countertops and sink.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 16, 2016

    I had our kitchen done by Granite Transformations and the quality of their remodel was fine. The sales representative was very nice and the installation team did the work very fast. Everyone was great. I'm pleased and real happy I had it done.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad you enjoyed our products. We appreciate your business.

    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed Jan. 16, 2016

    When I wanted to upgrade the kitchen, I had Granite Transformations remodel the countertops and backsplash. The installation team was quick and they did a good job. It was a great experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    It is good to know that both your countertops and backsplash can be done with the same company in an easy and stress free way. Thank you for choosing us.

    Verified purchase

    Reviewed Jan. 15, 2016

    We had Granite Transformations remodel our countertops, and we love it. It was a great experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review.

    Verified purchase

    Reviewed Jan. 15, 2016

    My kitchen had the 60's white tile countertops. I chose a flecked granite w/ light background and am VERY happy with my choice. It is so easy to keep clean -- and so pretty. The work was done in less than 3 days. I ended up painting my cabinets to complement the counters -- my friends all love my kitchen. (The granite sink is also great!)

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We know that there are many options to choose for your kitchen countertops. Thank you for choosing Granite Transformations.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Jan. 15, 2016

    We needed a new countertop for our master bathroom and we were told that Granite Transformations was affordable and has good looking products so we contacted them. Our interactions with their sales representative and installation team as well as the quality of the remodel they did were all good.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your five star review and choosing Granite Transformations for your bathroom remodeling.

    Verified purchase
    Installation & SetupCoverage

    Reviewed Jan. 14, 2016

    My experience for installation was fantastic. I love the way the counters look. So why 1 star? Because I actually use my kitchen. If you ever plan on using a coffee pot or an electric skillet, then DO NOT get these counters. There is a light circle in the counters wherever you use these items. It is NOT recoverable. The lifetime warranty isn't worth a grain of salt! I simply got a stains – aren't covered from the owner. This is NOT a stain. It is a reaction between heat and the epoxy that holds the counters together. These counters should never be used in a kitchen. I can only imagine what a curling iron would do if you were to put them in a bathroom!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review. Unlike ordinary granite and quartz surfaces which require yearly sealing, our products never require sealing and are backed by a lifetime warranty. The majority of our customers are thrilled to have their new kitchen and/or bathroom installed in as little as one day without mess or lengthy demolition. Although our solution was not right for you, we do sincerely appreciate the feedback and opportunity to present our products to you.

    Verified purchase
    PriceStaff

    Reviewed Jan. 14, 2016

    Final result was fine, the beginning was not. When the rep came out, she told us what was available and sold us a book with different colors, and different choices. When the guy came out to measure, I said, "The cost in the books are fine but I wish there would be like a showroom." He said there is and he wanted to know what I want to have, but she never told us that. We found out that there were different granites than the ones the lady showed us. Finally we picked out the one we liked and everything was okay. But if we would have paid attention to the first suggestions then we would have been disappointed.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear about your initial experience. Gladly, the final experience worked out fine and we hope you can continue to enjoy our products.

    Verified purchase

    Reviewed Jan. 14, 2016

    Granite Transformations put my kitchen top on and two bathroom counters and it can't get any better. It's easy to clean. Their reps didn't explain the products but they made sure I'd seen all their stuff. I saw their products in the showroom so I knew what that was about. And I wrote that back on how things should be improved. The countertop and the backsplash is the same. I did it myself and didn’t have any help. If they would’ve shown me some pictures and gave me some more ideas on how that would’ve been done like, “Here’s a countertop. Here’s a dark color, now maybe you want a light color back" or show more ideas.

    Nevertheless, I was very satisfied. It helped that I picked up the sinks at Ferguson. I went out there and got the knobs and all that good stuff. Granite and Ferguson had a good relationship. Overall, my experience was easy going. Everything that they said they we're gonna do, they did when it was all over with. The gal that gave me the bid came back out to see how things are going. Then she came again to see how things looked. That was satisfying.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are happy to know that you are glad with your kitchen and bathrooms counters. We appreciate your business and your review.

    Verified purchase
    Customer Service

    Reviewed Jan. 13, 2016

    Granite Transformations remodeled our countertop. The remodel was great, and I'm glad I called them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your countertops.

    Verified purchase
    PriceStaff

    Reviewed Jan. 13, 2016

    I thought I'd do something nice for my wife cause we needed new counters so I contacted Granite Transformations. They remodeled our countertops and were excellent. However, we had to replace a sink top once. We had to redo it because the hole wasn't in the right place so they measured for the plug to come out. The drain was close to the wall, but they came out and redid it for nothing and it's been good. The only thing I didn't like was when the sales representative didn't wanna come out unless we're gonna put it in because of the commission she's gonna get. She didn't want to waste her time and I wasn't too impressed with that. But nobody is ever perfect when you do something where you've never been doing business with before and people will have problems when they're building or something. So overall, they were expensive, but good.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and for your five star review.

    Verified purchase
    Customer Service

    Reviewed Jan. 12, 2016

    We love what we got from Granite Transformations and we're happy with their service. We do have one little problem but I'm sure when we call them, they'll come out and fix it if we can't.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for being a Granite Transformations costumer.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 12, 2016

    The sales rep did a fine job. She answered all the questions that we had. The Granite Transformations team came and made templates. They came back with their product made and it went together without problems. They did a very fine and professional installation. We’re happy how it turned out and I’m thinking about a countertop or a tabletop from them. I was very satisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are glad you enjoyed our service and hope you contact us in the future for your countertops.

    Customer ServiceContract & TermsStaff

    Reviewed Jan. 11, 2016

    I called Granite Transformations for an estimate in redoing my bathroom counter. I thought the estimate was too high and told the representative that I didn't want to sign up to pay anything that day. My child was hanging on to me screaming, and he clearly saw I was distracted. Maybe he didn't understand me when I said I didn't want to pay anything that day, but he had me sign something and before I knew it I was charged $274 on my card, after being told directly that no money would be charged without my say so.

    That was a straight up lie. Now, they won't give me a refund, even though I made it clear about the whole misunderstanding and informed them of the dishonesty of the whole thing. If I had known I was signing a contract that had to be cancelled in three days or I would lose money, I wouldn't have signed it. I was taken advantage of. He could see I was distracted. How dishonest was that? They won't even call back to discuss it like an honest, caring business should. Instead, they'd rather mislead customers into signing with them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear about this experience. We pride ourselves on excellent customer service. This commitment to customer service is one of the key reasons we have grown to nearly 80 locations throughout the US and Canada. If your needs change in the future we would value the opportunity to present our products and services to you again.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 11, 2016

    Two years ago, we found a distributor in Grand Rapids for Granite Transformations and we utilized them for our cottage to replace the countertops. The workmanship and installation could have been better. He made some wrong cuts in their product. How they installed it could not be rectified. We went with another product when we did it here in Ionia because we got a perfect fit in how they measured what cuts they should make prior to installation. We did not go to Granite for our countertop here because of the mistakes that were made in the original.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your feedback. We truly apologize that our products and services did not meet your expectations. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 11, 2016

    Our bathroom countertops was very well done by Granite Transformations. Their sales representative and their installation team were very good and professional overall. I appreciated that they explained things very well.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for renovating your bathroom countertops with Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 10, 2016

    Granite Transformations did our countertop in the kitchen. The sales and installation team were nice people. They got the job done and we like the quality of the work they did.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen countertops.

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 10, 2016

    We wanted to update without all of the hassle and expense, so we contacted Granite Transformations and got their countertops. We had excellent interactions with their sales rep. Everything went extremely well with the remodel. They were on time and friendly, and the product itself was exactly what they had promised. We were pleased that they did everything that they said they were going to do. We'll have them back because the remodel that they did was for my mom's home and I'm considering having them do something for myself. But I haven't seen the pattern that I'm looking for since the patterns that they show are mostly a composite. I'm looking if they have upgraded their selections or not.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for Granite Transformations. We hope you choose us for home as well. We have just recently introduced new product line. Please take a look in our website to see if any interests you. If not, you can choose to create a custom design, according to your needs. We do custom colors as well.

    Verified purchase
    Staff

    Reviewed Jan. 9, 2016

    I've used Granite Transformations three different times in my house and I'm very happy with them. I've got two bathrooms redone and it looked like their showroom and it was beautiful. The installer who did my bathroom was a real craftsman and the other people are very competent. Everybody was a knockout. Nancy took care of the rest of the designers who came out, worked with us unbelievably and was a sweetheart. I ask for her every time because she does a great job. I try to suggest them to everybody who is looking for something to get done.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for being a regular Granite Transformations costumer. We are glad to know you enjoy our products and service.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 9, 2016

    Our friend had used Granite Transformations and was very satisfied, so we used them too. The sales rep that I spoke to was very professional, personable and helpful. I was very pleased with her. I purchased their countertops and backsplashes. The only problem I had with the installation team was that they were all Mexican guys and I had a hard time communicating with them. I would have felt better if I would have been able to carry on a conversation. But other than that, they knew and did everything that they were supposed to do. A month after the installation, we found a flaw in the island. We called and I believe it was the owner of the company who came out and took pictures of it. Within a week, they came out and replaced it. I was very satisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. Sorry you were not able to to communicate with the installers as wished, but if you have any questions, you may contact your local store and they will be happy to answer you.

    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Jan. 8, 2016

    I absolutely love Granite Transformations' products and services! And the quality of the remodel they did was excellent. A contractor I had in my house to look at my roof said, "If you need kitchen cabinet, Granite Transformations is the perfect place to go", so we called them and had them come over and give me an estimate for kitchen countertops. The guy who came to do the estimate was very personable and helpful. The workers who came to do the installation were very professional, and they did it as quickly and unobtrusively as possible. I'd love to have them come back and do my bathrooms, but there's a small thing about cost.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your response and for choosing us for your kitchen countertops.

    Verified purchase

    Reviewed Jan. 7, 2016

    We like our Granite Transformation. Everybody that comes here raves about it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Glad to know you are satisfied with our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 6, 2016

    Granite Transformations replaced my countertops and island, and I was impressed with their remodel. The young man who did the installation was very good and friendly. It's been so much easier to take care of the new Formica too. I'd certainly recommend Granite!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your five star review.

    Verified purchase
    Staff

    Reviewed Jan. 5, 2016

    I've used Granite Transformations back in 2007 and again in 2015 when I got my countertops redone. I love them. Their sales rep was great and the installers were efficient. It's a fantastic product and it helps the environment so much because people don't have to do so much demo. It's been awesome.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for being a regular Granite Transformations costumer. We appreciate your business.

    Verified purchase

    Reviewed Jan. 4, 2016

    The experience with Granite Transformations was good and satisfying but the cutting process needs to be improved such as in cutting the openings for the sinks in the bathroom since the openings are not exactly oval and smooth. If I run my fingers all the way across, I can feel some ridges because it was done by hand instead of a tool to make it nice, smooth and oval.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your bathroom

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 3, 2016

    They helped with the granite tops in my kitchen. The sales guy did a nice job, but my experience with the installation team didn't go as well. They had to come back several times to get it right, because I wasn't happy with it in the beginning. The guy did a nice job and what he was supposed to fix with it but it took them longer than I expected. I am now happy with the product, it looks nice, but it wasn't what I expected. They represented it as being one thing and it came out something else.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry that your experience with the installation process did not go as expected. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2016

    Granite Transformations removed my old sink, put in a new sink and did a terrible job. The granite has scars all over it. I was told it didn't chip and there was a big chip in it. I took a huge nice deep sink then I got this cheap stainless steel sink. If I had it to do it over, I wouldn't have touched it. I was ready to turn them in to the Better Business Bureau. The salesperson though was excellent and couldn't have been any nicer. She told me how everything's guaranteed and how wonderful everything was. So I said okay.

    The original owner came out with the worker. I think this was the first or second installation that this worker had ever done. The caulking that they did around everything looked like a kindergartener had done. But it's still better than I would have done. I wouldn't have done it that well. But the bottom line is he had a very arrogant attitude. When I called them and complained because the sink wasn't the same size, they just kept making excuses. They made excuses for everything. I wouldn't recommend them to the ghetto or to anybody. I feel sorry but they're supposed to be professional people. I don't know how they've stayed in business. If they're still in business good for them, but I just wonder who else's house they're ruining.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are very sorry to hear about your experience. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

    Verified purchase
    Staff

    Reviewed Jan. 1, 2016

    I work in a shop right next to Granite Transformations so I drive by their place every day to work. I had them install counter overlays on two kitchens. I liked the quality of the remodel they did and I think their product is a better option because they can get away with a lot less work than real granite and I can save some money. So it works in everybody's favor. The salespeople were super nice and knowledgeable. The kitchen was L-shaped and in its opposite corner is a little office desk between some cabinets. I was going to do one solid color but one of the ladies helped me come up with an idea to have the little desk area in a different color which actually worked out real nice.

    I do a lot of high-scale jobs in construction and I know it's tough to remodel but I'm really particular so there's one thing I was not happy about. When their guys overlaid the counters, there's normally a little bit of gap because they can't get super tight. So on the front surface where they have the front edge, there’s going to be a little overhang and they used a white compound to fill in all the seams and make it look good.

    The first crew that did the first kitchen for me were a little bit in a hurry so I had to go back and do some touch-ups. The filler was missing in some of the corners and some areas had way too much and some didn't have enough so that when I ran my hand under the counter, it was kind of sloppy. But on the second job, they did really good. They cut too tight on my cut out through the stove so they had to come back the day after and do it one more time. Still, they were all professional about it and everything worked out. And since nobody is perfect, I would still recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are sorry about the minor problems that happened in your remodel. But we are glad to know that overall, you enjoyed our products.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 31, 2015

    A very professional company, performed work to a very high standard. Everything was done as promised. Work was done on time and my kitchen was neat and clean when work was completed. I would definitely recommend Granite Transformations...

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing us and for your review.

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 31, 2015

    We did a repair in our house to sell it. The product and the experience with Granite Transformations were good. They were very professional and were on time according to their schedules. I would recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Dec. 27, 2015

    Their sales representative gave me his best price. The installation team finished in three or four days and cleaned up afterwards. I went with Granite Transformations because it is cheaper than the regular granite slab but looks just as good. It's not the real thing but it's okay for my purpose.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Our engineered stones are real granite. But different from traditional slabs, our granite countertops are engineered to outperform ordinary granite because they are non-porous, stain-resistant and virtually maintenance-free.

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 26, 2015

    I'm happy with my experience with Granite Transformations. Their sales team is very positive. Also, they were knowledgeable as they explained the products and warranties. And then the people from the installation team kept things clean. They were very nice, upbeat people, and I enjoyed their company. I like my remodel. It’s of good quality.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We appreciate your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 25, 2015

    I'm thrilled with the quality of the remodel that Granite Transformations did for us and it's fantastic. Their sales rep was very informative and knowledgeable. He was able to point out some differences between them and Slab Granite. He provided the good and bad points for each, and we were able to make our decisions off that. Also, the installation team was very courteous and polite. I could tell that they ran into some sort of issue, but they all worked together, got the template in, and it looks great.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Are design consultants are trained to provided the best shopping experience for your kitchen remodeling. We appreciate your business.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Dec. 24, 2015

    Two of my neighbors had Granite Transformations put in their home so I called them too. I had a problem with one of my new colder faucets and the sales rep was very helpful when I called their office. The installation team was a couple of young guys and they were very efficient, cleaned up after themselves and knew what they were doing. I've only had the product for a little over a year, but I'm very satisfied with it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are pleased to know that you are satisfied with our products. Thank you very much.

    Verified purchase
    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 23, 2015

    The sales representatives from Granite Transformations were great. They explained everything to me thoroughly. Moreover, the installation team went above and beyond to make sure that the job was done right, that it was lined up well even if they needed to use a little more product. They also worked late and got it done very quickly. I was really happy with them and I love the quality of the remodel that they did.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad that you enjoyed our services. Thank you for your business.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 22, 2015

    Granite Transformations did a project for one of our primary homes. This is the second project that was done for us, but I'm annoyed the way this one worked. Orders got mixed up, the supply of the granite material was shipped incorrectly and it wasn't done on time. The installation was rocky, materials came out a couple of times and one seam in particular wasn't done right. Other than that, the sales reps are fine and the installation team were supportive.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for being a regular Granite Transformations costumer and for your review.

    Verified purchase
    Installation & SetupCoverageStaff

    Reviewed Dec. 21, 2015

    I‘d recommend Granite Transformations. I have used them twice. The first time was when we lived in Kansas City about 3 years ago. We had them do our kitchen countertops. We actually visited their facility and picked out what we needed—the color and the type of covering—but we didn’t have much interaction with their sales team after that. The team that did the installation was very clean, neat, orderly, and polite. I’m very happy with everything they did. The second time was here in St. Louis. I took a tabletop to their facility, and they went ahead and covered the tabletop in a Granite Transformations covering. I’m very pleased with both remodels. There was very minimum maintenance and both have continued to look good through all the years. I’m considering using them again for another kitchen remodel that I’ll be doing here in St. Louis.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for being a regular costumer with Granite Transformations. We appreciate your business.

    Verified purchase

    Reviewed Dec. 21, 2015

    Granite Transformations did my kitchen and bathroom and the quality of the remodels were very good. I'm very happy and pleased. Also, they work with extra things. I bought a table for the kitchen area and I wanted it to be covered in the same material that I used in the kitchen. They don't normally do a little job like that because it's five feet by three but they said that since I'm a repeat customer, they'll do it. So I took the legs off and made them shorter and they came out and made a pattern. When they were ready, I went back with the legs back on and all because otherwise it would be too high and then they place it right over the top. It looked so nice because they all matched.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for being a regular Granite Transformations costumer. We appreciate your business.

    Verified purchase
    CoverageStaff

    Reviewed Dec. 20, 2015

    When we were considering to have our countertops re-laminated, I saw the ad from Granite Transformations on our local TV station and they had this backsplash that was amazing so I decided to go with them. I brought my drawings to Granite and asked for a rough estimate because I was having an estimate done by someone else for the laminates in our bathroom upstairs. We wanted to redo the kitchen and both bathrooms to match, but I was planning to put granite in our master bathroom only. Granite gave me the rough estimate, and I agreed to it. The rep asked me if I wanted to check with my husband first but I told her it was a done deal because I already estimated what the other company was going to come back at. And it was $150 more to have Granite Transformations come in, do all three rooms, and have new laminates plus one bathroom granite.

    Granite Transformations was so accommodating. The rep was available whenever I wanted her to come out. She brought everything that I said I wanted to see and we signed the contract. They were in and out in a day. They covered all of my floors with paper and left without anything covered in dust. They sawed off my little backsplash, and kept everything under control. It was an amazing experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. We hope you continue to enjoy our beautiful designs for your kitchen and bathrooms.

    Verified purchase
    Installation & Setup

    Reviewed Dec. 19, 2015

    I’d recommend Granite Transformations. They’re very responsive. One of the pieces that they installed was something we asked about, and the following day, they came and repaired it. In fact, they put in a whole new piece in it. It changed the seam a little bit, but it fixed the problem with the color. That was pretty good.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We appreciate your business.

    Verified purchase
    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 18, 2015

    Granite Transformations was recommended to us by someone at my husband's work. In turn, we have recommended them and a friend that we recommended them to had used them. Our interactions with the sales representatives were wonderful. Likewise, our interactions with the installation team when they came to our home were extremely nice. They were very professional. got the job done, and were very good all the time. They started working and cleaned up after themselves when they left. We love the quality of our remodel. It's been holding up, seams up well, and looks good.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Recommendations are very important to us. We appreciate that we were recommended to you and that you have recommended us.

    Verified purchase
    Staff

    Reviewed Dec. 17, 2015

    My fireplace needed to be refaced so I contacted Granite Transformations. Their sales rep was very professional and did a great job. The installers cleaned up after themselves. I'm very happy with their work although there was an issue with a piece that broke but they came right out and fixed it. So I'm satisfied.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

    Verified purchase
    Staff

    Reviewed Dec. 17, 2015

    Hoss and Josh did an amazing job with our kitchen. They turned our choices from an old drab kitchen into a beautiful sparkling one. I am very happy with the job they did, with the time that it took and with how kind, friendly and pleasant the entire staff is. I wold be happy to recommend the company to anyone.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are Glad Hoss and Josh helped you with your kitchen. Granite Transformations appreciates your business.

    Verified purchase
    Installation & SetupPrice

    Reviewed Dec. 16, 2015

    We wanted new countertops on our kitchen so we had Granite Transformations came in for a remodel and they did a beautiful job of replacing them. Although there were a couple of problems with the installation, they came back and fixed it right away. And, The quality of the remodel was outstanding and the price was wonderful. I would recommend them to anybody.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your new kitchen countertops.

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 16, 2015

    My experience with Granite Transformations is fabulous and it's the best I’ve ever had. The sales rep came out to the house, took a look, got measurements and gave us a quote and a ton of options. He also had samples and it was great. It was a learning experience for us and he was very knowledgeable. Also, the installation team knew exactly what they needed to do. The information passed down from the salesperson to the installer was phenomenal. They did everything as we had talked about with the salesperson and they worked clean. Their knowledge and the work they did was amazing. I have recommended them and the people that I did recommend absolutely went with them also.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Are design consultants are knowledgeable, trained and courteous. We strive to make sure the client has an amazing experience with us.

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 15, 2015

    We are big fans of Granite Transformations. Their sales representative was very friendly, and while I didn’t have any interactions with the installation team other than letting them in and out, they did a great job and cleaned up after themselves. I love the quality of the remodel, and we would recommend them for sure.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    It very nice to have such fans! Thank you for recommending us.

    Verified purchase
    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed Dec. 14, 2015

    Granite Transformations was a referral from my mother-in-law. I appreciated the two salespeople I have dealt with. The woman was very forthright, as well as the man. But I really enjoyed dealing with the man. He was very honest, and he stayed true to the prices. He did a great job. He put all the information out there and answered all my questions. He took the time and I was very pleased with him. As for the installation teams, I was happy with the work that they did. It was actually the contractors I dealt with that were punctual. They showed up when they said they were going to show up, and I appreciated that. They were very professional. However, I wasn’t happy afterwards, when we were having other contractors coming because we were remodelling the entire house. It’s because of the backsplash behind the stove that goes all the way up to the vent above it.

    The previous contractors had left a gap there that was about two to three inches. So there was white paint from the top where the granite ended, to the heating vent or the range. Those contractors who came in afterwards told me that any decent contractor would know that they’re supposed to go all the way up to that vent—that there shouldn’t be a gap there that looks really bad. And they pointed out that when somebody goes in there, that’s the first thing they’re going to look at when they’re standing in front of the stove. These were licensed contractors who told me that, and later on I realized that they were right. At that point, I didn’t have the time to call because we were under the gun to get that house sold since we were moving out of state. So I didn’t have time to pursue it and I was disappointed about that.

    These guys have done this job before and they should have known that as well. I don’t know why they left that gap there. But we were still able to sell the house and make a great profit off of it. And apart from that one gap, the remodels were really good. Good quality products were used and we’re all very pleased with that. Despite that one flaw, I would continue to use Granite Transformations. They’re a very good company.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Referrals are very important to us. Thank you for choosing Granite Transformations. We are sorry about that small problem, but, it is good to know that it worked out in the end.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 14, 2015

    It's been a year since I've used Granite Transformations. Their sales representative came to my home and presented me with different options. He was very professional and helpful. Moreover, their installation was very quick and neat, and their team was very professional. Everything turned out perfect and I loved it. Since I had it, I haven't had any problems. In fact, I've gotten tons of compliments about it. I recommended your company to different people. It was an overall great experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We love to heart it when costumers loved our products so much, they recommended it to others. Thank you!

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 13, 2015

    The installation team of Granite Transformations did fine. I really have no problems. I love them. They cleaned up after themselves, they were knowledgeable and courteous. I’d recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad to know you were satisfied with our services. Thank you for your business.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2015

    I'm a repeat buyer of Granite Transformations. I got a new townhome after my divorce and again had them came in to put new countertops and backsplash in the kitchen. I absolutely love the quality in both of my remodels from them. I'd recommend it to anybody. The people were great - there were two different guys who did my remodels and both were fantastic. And if I had any problems, they came back to fix it whether it be my fault or their fault. But, they were resolved very quickly without any out-of-pocket expenses.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank your for doing continuous business with Granite Transformations.

    Verified purchase
    Staff

    Reviewed Dec. 11, 2015

    We are very pleased and happy with our countertops! It's beautiful! Everyone was very helpful and professional! Thanks!

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 11, 2015

    The quality of the remodel by Granite Transformations could have been better. The adhesive that the installation team used got on my kitchen floor and it wouldn't come off and it messed up my kitchen floor a little bit and it's actually chipped since I've had it. And one of the installation crew who came out was knowledgeable but the other one was probably being trained. He tried to clean the adhesive off, but he told me there wasn't really anything that would take it off. And, I just didn't bother because I'm eventually replacing the floor. But had it been a brand new floor, then I would've pursued it a little better.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear about your experience. We hope even though our company did not meet your expectations at first, you can continue to use our products and hopefully have another perspective about us.

    Verified purchase
    Staff

    Reviewed Dec. 10, 2015

    I asked a few questions with the sales representative, and I took some information home with me. We were gathering information about some remodeling from different companies and I read a lot of good reviews about them, so I had them come out and give us a quote. I have nothing but good things to say about the installer, Bruce. He’s great to work with. He was really friendly, professional, and he cleaned up after himself. I’m really happy with the quality of our remodel. It was what I was hoping for. It was a really good experience with Granite Transformations. I’d recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad that Bruce helped you with all your questions. We are glad to hear about happy costumers.

    Verified purchase
    PriceStaffProcess

    Reviewed Dec. 10, 2015

    I work in the beauty industry and I was talking about getting granite, had gotten a price quote from one place but it was higher than I wanted to spend, and one of my clients said to try Granite Transformations. So I got an estimate from them and saw the product and decided to go with them.The quality was very good and the installers did a really good job and they did it in one day. They were very polite and gentlemen. Their sales representative was very nice too and very informative. I had some samples that I had gotten at Home Depot of the color I wanted and she brought me their samples. It was almost a perfect match of the color I was interested in and she explained everything thoroughly about the process. I'm very pleased with the finished product. In fact, I've gotten a lot of compliments about it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad to know you are happy with Granite Transformations. Thank you for choosing us.

    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed Dec. 9, 2015

    I was looking at the Granite Transformations display at a home show in San Diego, and the sales representative talked about the product. We decided to have them come out and do an estimate, and we liked what they had. My wife was pleased with the professionalism of the installation team, who did the job quickly. And the plumber who installed the sink was very good so it was a pleasant experience. It's been almost a year since, and I'm very happy with the quality of the remodel.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. We are pleased to know you are happy with our ptoducts.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 8, 2015

    I had great experience with Granite Transformations and I love the countertop that they put in. It's beautiful and it's exactly what I had in mind, it's easy maintenance. It spruces up my bathroom in my weekend cottage - where we had it installed. The guys who came all the way there to measure and then back to install were so kind, very professional and they were there when they said they would. It was all done in a very timely fashion. Also, the sales lady at the place was very nice and very helpful. I would go there again for sure. It was refreshing to do business with them because I don't find that so much anymore.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen and bathroom.

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 8, 2015

    The sales rep was a good guy and very outgoing. He came to the house on our schedule and didn’t do a hard sell because I was interested already. And when the installation actually happened, there were very few questions because he had asked all the right questions and told us the right information during the initial visit. Also, the installation team was very understanding and they worked to give us 95% of what we wanted. We missed out the last 5% only because it wasn’t doable based on the shape and size of our kitchen. But they were very good. It’s still holding up well. I would definitely recommend Granite Transformations. In fact, we already recommended them to a few friends.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Referrals are very important to us. Thank you very much for referring Granite Transformations to others.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2015

    I love Granite Transformations' people, they're all friendly and prompt. The remodeling work they did was very high quality. I'm pleased with the cabinets and countertops and I get lots of compliments on them. I love the company and its product. I have recommended them to several people.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for recommending us. We are very pleased to know you are satisfied with our products.

    Verified purchase
    Staff

    Reviewed Dec. 6, 2015

    I was getting bids on the kitchen, so I decided to get into contact with Granite Transformations. Their sales representatives were nice, and answered the questions I had. The installation team that came out said, “Hi! We’re here. We’re gonna do it,” and they cleaned up after themselves. I feel great about the quality of the remodel, and I’d recommend Granite Transformations.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen remodeling.

    Verified purchase
    Installation & SetupStaff

    Reviewed Dec. 6, 2015

    I heard about Granite Transformations from a friend in Boulder, Colorado, who had it done before we did. We didn't like the countertop that we had previously as it was awfully bad and terrible. It was 10 years ago that we spoke with their sales representative. Granite Transformations has very good and knowledgeable people. They know all about their product, what they can and can't do with it. We were sold on the company and the product was great. It has been great all these times. We've had two different installations and the installation teams were very knowledgeable and professional. They cleaned up and explained what they were going to do and when they were going to do it. Everything is perfect and exactly what we wanted. They were just wonderful.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. Different from your previous countertop, you will find that our products are heat, stain and scratch-resistant, nonporous, never requires sealing and maintenance-free.

    Verified purchase
    Staff

    Reviewed Dec. 4, 2015

    I am a hundred percent in love with the whole company of Granite Transformations. They're great. They treated us wonderfully. The sales rep showed us different samples. It was in March when we had the remodel done. It's great and I love it. When I had a little problem (that was not to be a problem in the end) their staff came out. When I had their product for about three weeks, I had a spot on there that I couldn't get off. I thought it was something in the granite. One of their guys came out and he was very polite. He had some kind of cleaner and that took it right off. It turned out that I hadn't rubbed it with the right stuff. So everything's gorgeous - no problems at all. I've told everybody I know about it too. I've had some other people do some work like the showers. However, unlike Granite Transformations, I was unhappy with everyone else (aside from the sink guy) so I went very carefully with them until they satisfied everything.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are very glad to know that you loved our products and services. It is always nice to hear of joyful clients.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2015

    Granite Transformations did our countertops, vent rooms, and a shower and did okay. The workers did good. However, when they put the sinks in, the cuts are not straight at all and it looks really bad. I wasn't happy with that and then I asked for some information to be sent to me about the care and how to keep it, what I can and can't use on it. They said they'd send it but we never got it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry you never received a response Ellen. Please contact your local store if your issue still has not been resolved.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2015

    I liked the fact that Granite Transformations could get it done in three days and it wasn't going to be a tear-out. The sales rep and I got along okay initially, but we had some mishaps that was disconcerting to me. I had made certain requests that did not get to the guys doing the job. First, I wanted to make sure that the new stove that I got was going to be pushed all the way back, but it wasn't placed correctly. They tried to fix it, but not the way I would have wanted. I talked to the sales representative about that ahead of time, we were on mark on that but it didn't happen.

    Then there was this backsplash border I wanted specifically in the middle, and the guys didn't know that. Had I not been there, it would have been a disaster because I would have been really upset that the border wasn't placed. We had discussed that. Another thing is that I went with their contractor to put the sink and plumbing in. I'm alone, and I haven't used the dishwasher, and I have company this weekend. I went to do stuff with the dishwasher and the plumbing was placed incorrectly. Water started going into the sink and all over my counter. It was a big mess and I'm unhappy about that. I couldn't use the dishwasher just yet and I don't want to pay the plumber.

    I like Granite Transformation's products and love the fact that it was indeed done in three days. I'm not dissatisfied. I still would recommend them but of course I would make sure to tell the person I recommend to that he/she connects with the service guy. What was agreed upon didn't happen. Had I not been there, I would have been totally unhappy. Communication should have been much better.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear about this experience Gerry. We pride ourselves on excellent customer service. We are sorry the installation process did not go as expected. This commitment to customer service is one of the key reasons we have grown to nearly 80 locations throughout the US and Canada. If your needs change in the future we would value the opportunity to present our products and services to you again.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 1, 2015

    This is our second time working with Granite Transformations. They did our kitchen at our previous home and we knew we want to work with them again so we had them work on our counters in my kitchen. The quality was very good and I love it! And all interactions I've ever had with them are very positive. I recommend them all the time.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for being a loyal Granite Transformations costumer. We appreciate both jobs you did with us.

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    The remodel is okay but I was expecting granite per se and got the finished look but one can tell it's an overlay. I thought they were putting in a solid slab of granite but overall they did a good job and they didn't have any differences. They took care of the place around them and where they were working at.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Our engineered stones are real granite. The difference is because our stones is combined with ForeverSeal®, a polymer resin that we designed specifically to ensure the durability and lifetime use of our products. This means that our granite countertops are nonporous, stain and scratch-resistant, and unlike ordinary granite, our slabs never require sealing.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 28, 2015

    I bought a granite countertop from Granite Transformations, and the quality of the remodel is good. The sales rep and the installation team were very pleasant, and they did a good job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 26, 2015

    Granite Transformations was recommended to us by my husband's brother and wife because they had their kitchen done with them. We had a nice experience with the salesperson we talked to. He was the son of the owner up here in San Diego and he did a good job and explained everything. So we had out kitchen done and the installation team who came out were able to answer all our questions and they did a nice job of putting everything in. The quality of the remodel looks good and that's what we wanted. We were happy with our experience with Granite Transformations.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are so happy that you chose Granite Transformations. We are glad that you enjoyed our products and service. Thank you for your review.

    Verified purchase
    Installation & Setup

    Reviewed Nov. 24, 2015

    My colleague recommended Granite Transformations and we got them to do our kitchen. We only had one issue and it was a little bit at the end where they couldn't install the splash but the rest of it went fine. I like it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for you kitchen.

    Verified purchase
    Installation & Setup

    Reviewed Nov. 23, 2015

    I've had Granite Transformations for quite a while now. We bought a Villa that had the counter top. I wanted more work done like the backsplash installed. I wanted it matched with the previous tile and also asked for a countertop. The installation went fine. However, I talked to them about doing two bathrooms but the man in charge of the store was in and out. I felt like I wasn't a very important customer so I haven't done anything in there yet and I'm going to look at other surfaces.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry that you felt that you were an undervalued customer. Our company strives in customer satisfaction, and we treat all our customer with our best services. We hope to have the chance to present our products to you again, should your needs change in the future.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Nov. 22, 2015

    We got new granite countertops and kitchen sink from Granite Transformations. Their sales representative was perfect. Outstanding. My girl was there for the installation and she told me they were on time, did the work in timely manner, cleaned up whatever mess they made, and took extra time to make sure everything was filled in correctly. We are planning on using Granite Transformations again for our bathrooms. I've recommended them to numerous people already that are thinking about having their counters redone along with some of the other stuff they do like cabinet replacing.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations. We hope you choose us for your bathroom remodeling.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 22, 2015

    Granite Transformations did all my countertops in the kitchen and the quality has been great. People can't believe it's on top of my old countertops. I love it. The sales representative at Granite Transformations was really helpful in helping me pick the color. The colors I liked were nice but we had to put them up against the backsplash and it takes a little while and I got to really be sure because it's a big investment. The installation team was very professional, nice and friendly, especially the guy that came out and did all the measuring. They were very fine with the dogs and everything went well. I have referred them to other people.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Not only are our products of easy installation, they are also water, thermal, scratch, chemical and shock resistant.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 21, 2015

    This is the second time we have had Granite Transformations do work for us... once in Denver and now in Tucson. They are always on time, always professional and in both cases the work turned out perfect. Very well priced also.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for being a regular costumer to Granite Transformations

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 21, 2015

    My nephew’s got something to do with the local Granite Transformations in this area and he was talking about the work he was doing, so we thought it would be cool doing our kitchen remodel with them. Their sales rep was exceptional. Had lots of samples and knowledgeable. The installers did a great job. They did all the countertops and put in the sub-base. We waited about the normal time to have it installed as we would for plain old Formica countertops, so the wait time wasn’t bad. The finished product was striking for our kitchen because we got the tall backsplashes and it looked better once it was installed than it did in the picture.

    It’s a great product and we’re really pleased with it. The people we dealt with were first class. We have recommended Granite Transformations to several people in the area because we're one of those houses that everybody comes down in. They come in and look and say, “We need to have our kitchen done. Maybe we'll call those guys.”

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your response, and also recommending Granite Transformations. We are delighted to know you enjoyed your new kitchen. Happy costumers are a priority to us at Granite Transformation.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 21, 2015

    Granite Transformations were timely and excellent. We like their products and we would recommend them to a friend.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

    Verified purchase
    Installation & Setup

    Reviewed Nov. 21, 2015

    We really like Granite Transformations. They did a very professional job and their installation has helped us sell our home. We would recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your 5 star review.

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Nov. 21, 2015

    My nephew's got something to do with the local Granite and Transformations here in this area. He was talking about the work he was doing and so we thought it would be cool doing our remodel and have Granite Transformations be put in our kitchen. Talking to their sales reps was exceptional. They were knowledgeable and had lots of samples. They went in and they did a great job. We waited about the normal time to have it installed just like plain old Formica countertops. The wait wasn't bad either. Granite Transformations put in the sub-base and did all the countertops.

    As for the finished product, it was striking for our kitchen because we got the tall backsplashes and it looked better once it was installed than it did in the picture. It's a great product and we're really pleased with it. The people we dealt with were first class too. We've recommended them to several people in the area since we're one of those houses that everybody comes down to. So when they come in and look, they'd say, "Well, you know, we need to have our kitchen done. Maybe we'll call those guys."

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your response, and also recommending Granite Transformations. We are delighted to know you enjoyed your new kitchen. Happy costumers are a priority to us at Granite Transformation.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 21, 2015

    Granite Transformations helped me with my kitchen countertop. Their sales representative was very nice and informative, and the installation team they did a good job. I'd recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    There is a lot of competition in the market for countertops. Thank you for choosing Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 20, 2015

    Granite Transformations did a counter top for us. The quality of the remodel was great. It's a quality outfit. The sales representative was good and the installation team was great.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We appreciate your business. Thank you for choosing Granite Transformations.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 20, 2015

    Granite Transformations was excellent. They were timely and we like their products. I'd recommend them to a friend.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 19, 2015

    Granite Transformations did my countertop but their plumbers weren't good. The sales representative was very informative and the installation guy was great. He did a good job. But he said that I have a nick by my garbage disposal and told me that I did it, but I told him I didn't. Now it looks like I have another little nick. I've only had the sink since May. They ordered the grates for me, which were fine, but they're a pain to put in the bottom of the sink. They said they could replace the sink, cut it out and do an overlay but I would have to pay for all the labor. I told him to take a hike. That's truly wrong.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations and we are sorry about the problem.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 18, 2015

    Granite Transformations helped me with my kitchen countertop. The sales representative was very nice and informative. The installation team did a good job. Everything was good and I'd recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    There are many providers of kitchen countertops, we appreciate that you chose Granite Transformations.

    Verified purchase

    Reviewed Nov. 17, 2015

    Granite Transformation helped us with our bathroom and everything went fine.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your bathroom.

    Verified purchase
    Staff

    Reviewed Nov. 16, 2015

    We'd recommend Granite Transformations. We really liked them because they were very professional, they did a very good job and helped us sell our home.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We appreciate your business and your review.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 15, 2015

    Granite Transformations did the countertop and black backsplash and the quality is very good. The sales rep who came out did a good job. He had samples, explained things and answered questions. The installation team was also very good and professional. They took care of making sure it was done correctly.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review and your five star rating.

    Verified purchase
    Staff

    Reviewed Nov. 14, 2015

    We were looking to upgrade our kitchen counters so we got in touch with Granite Transformations and we're completely satisfied with our experience. The quality of their remodel was great and their sales representatives were all very helpful. They followed through and did a good job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for giving us a five star rating. We truly appreciate you business.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 13, 2015

    A year ago, I googled around to get different quotes for countertop remodels and Granite Transformations' quote happened to be the cheapest so we went with them. They had knowledgeable sales representatives who explained the product, and they were easy to contact. Their installation team did a great job and the remodel that they did looks great. They were also clean and a lot of fun when they were here. Overall, we had a good experience and we would definitely recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations
    We appreciate your business. You will see our price is competitive and our products are high quality. Our countertops are Scratch and stain-resistant

    mold and mildew-resistant, fits over existing surfaces, fast, easy, no-mess installation, maintenance-free, easy to clean and surfaces never need sealing.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 12, 2015

    We are repeat customers of Granite Transformations. They helped us with our countertop and backsplash, and on both times, their installation team has been professional. We've recommended them several times to people.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for being a loyal Granite Transformations costumer. We hope you continue to contact us for your future home remodeling.

    Verified purchase
    Price

    Reviewed Nov. 12, 2015

    Granite Transformations helped us with a countertop. When the salesperson came he had a few samples. We decided to look at the sink and afterwards, they gave us a price. We adjusted the price a little because my husband is going to make part of the counter, himself, and then they’re just going to finish off the rest. They’re not done putting everything in, but so far our experience with them is good.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your countertops.

    Verified purchase

    Reviewed Nov. 11, 2015

    Granite Transformations helped us with our countertops. However, they used glue and I noticed later that there were spots on my bathroom floor which were damaged by the glue. They also did not put in the backsplash that I ordered. They substituted it with a different one without asking. It was all right but it's not as nice as the one that I chose. It was about a six-inch high ornamental piece. There was no room for me to be watching, so I didn’t see it until it was all done. They didn’t ask if that was the wrong one, they just put it on. The total effect is fine though. I like it and it's durable, and they'd proven all the things they said it was.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen remodeling. We are sorry to hear that some glue stains were left in bathroom floor. If notified the installers would happily remove it.

    Verified purchase

    Reviewed Nov. 10, 2015

    My wife and I were very pleased with all the services from Granite Transformations. Everything from the initial visit to the final stages was professionally well done. We have no problem in recommending this product to our friends.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad you and your wife are very satisfied with Granite Transformations service. We truly appreciate your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 10, 2015

    We had Granite Transformations do granite overlaying and the sales representative was very friendly and efficient, and nice. The installation team that came were really super nice young men and very courteous. If we came home and they had their boom box on, they always turned it down and changed the station first. The only thing is their seams weren't quite as good as we have hoped. And we found a couple of places of glue on our kitchen cabinet set we can't really get off but were going to replace those soon anyways so we weren't so concerned about that.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review. We are glad you are satisfied with the installation. Sorry that some glue was left on your kitchen cabinets.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 10, 2015

    Delivered and installed as promised. Installers were courteous and professional. The only issue was from the main office when on the second day stated the shower door was not in and may be a few weeks out since they are all custom ordered. After I called and spoke to the person who answered the phone a shower door did show up within a couple of hours and the job was completed. Also, the salesman should not state no painting of existing room would be needed. The installers did make one small nick and a couple of scratches that were easily touched up with leftover paint.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your five star review and response. We truly appreciate your business and are glad that in the end, everything worked out.

    Verified purchase

    Reviewed Nov. 9, 2015

    Granite Transformations did our counters and backsplash. I had a great experience with them and all their guys were great. I would recommend them and in fact, I've been giving their cards out to friends when they ask about it.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your business. We greatly appreciate your recommendation.

    Verified purchase
    Staff

    Reviewed Nov. 9, 2015

    We first heard about Granite Transformations when we were at the home fair down in San Diego. Their work was perfect. They came in one day, measured up, built it the next day, and just put it all together in the next day. They were out by noon. Nothing was destroyed in my kitchen and it was just great! We love it. I've recommended them to a lot of people.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review and we appreciate the wonderful experience you had with granite transformations.

    Verified purchase
    Installation & SetupPrice

    Reviewed Nov. 8, 2015

    Granite Transformations had a kiosk in Escondido in the North County mall a long time ago. At that time, we had our kitchen counters redone with Granite Transformations and we've had that forever. When we decided to do the fireplace, we thought that was a good way to go. Everything went along just seemingly with their people who came to do the installation. They were here when they said and they finished when they said it would be finished. Our fireplace looks absolutely beautiful and we've gotten lots of compliments on it. People think that it's real granite, like they're really expensive stuff. When I tell them that it was just put over the top of the bricks that were already on there, they are amazed.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for being a regular costumer of Granite Transformations. Our products are top quality and have a lifetime warranty.

    Verified purchase
    Staff

    Reviewed Nov. 7, 2015

    The gentlemen from Granite Transformations were very nice and I do like the product. There's a couple of issues for me. I would like the underside finish better. I don't know if everybody is as particular but I had to have my son come back there because I like it to be more smooth. And stuff was falling out of there for a while. And I hate the sink. I made that decision but it was a big monetary difference. I just don't feel that it's properly cleaned. I had an enamel prior and I liked it much better. But I have recommended them. I've told my friends that I liked it. Its a lot easier upkeep than the tile was with the grout and everything. That's why I went to this procedure. But other than that, I'm not dissatisfied with it at all.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your response. Even though we try to excel with the best quality service available, occasionally, but rarely, problems happen. We are sorry for that you are not completely satisfied with the service. We hope that you can still keep us in mind for your future home remodeling needs.

    Verified purchase
    Punctuality & SpeedProcess

    Reviewed Nov. 6, 2015

    AMAZING!!! I am so overwhelmingly happy with the terrific job done on my kitchen. The process was fast, clean, professional and at the same time, friendly.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Kitchen remodeling can be a stressful period. We at Granite Transformations try to minimize that with our one day and mess free installation. We always offer the best quality service and products for our clients.

    Verified purchase

    Reviewed Nov. 6, 2015

    We had our kitchen done by Granite Transformations. They came in and did a good job. We didn't have any problems at all. I'd recommend it to a friend.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your kitchen remodeling.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 5, 2015

    I had a bathroom vanity and a shower done in granite and Granite Transformations' sales representatives were professional and nice. Their installation team were wonderful, too. They had to come back a couple of times because of a drain issue, but they were on top of it until they found the right part. I'd recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your bathroom. We truly appreciate your business.

    Verified purchase
    Installation & SetupCoverageStaff

    Reviewed Nov. 5, 2015

    I love my granite countertop. Granite Transformations also covered a table for me. Everything including the sales representative and installation team were excellent. I still have some work for them to do but I don't have the money right now and they probably already figured it. It's on the books but it might take another year.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We truly appreciate your review. It is a joy to all of us at Granite Transformations to hear of happy and excited costumers. We thank you for your business.

    Verified purchase
    Staff

    Reviewed Nov. 4, 2015

    I heard about Granite Transformations from a friend who had work done a few years ago. We had them help us out with our counters and everything was absolutely amazing. I was sick when they came to my house and so the tendency would have been to rush but they didn't. They were very careful, great and meticulous. I would recommend them and have recommended them to several friends.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing and recommending Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 4, 2015

    I saw Granite Transformations when I was window shopping. Their sales rep was very helpful. In fact, I chose the Granite right away. They installed the granite for my kitchen. I wasn't there during the installation but my husband didn't have any problem. I would recommend them. After less than a year, my son followed suit and installed Granite Transformations in his kitchen.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are very thankful to hear that you and your son chose Granite Transformations for your home remodeling.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 3, 2015

    I first heard about Granite Transformations from someone working for me who used to be associated with them and he suggested that their product would work in my application. The products that the company helped me with were a back splash and counter tops. My interaction with their sales representative was excellent. My interactions with the installation team that came to my home were average at best. I'd gotten a lot of compliments about how my kitchen looks. The product turned out looking great.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your 5 star review and choosing Granite Transformations for your backsplash and countertops. We truly appreciate your business.

    Verified purchase
    Installation & SetupStaff

    Reviewed Nov. 2, 2015

    I had a very good experience with Granite Transformations. The lead person for the installation team was just awesome. He was very helpful, accommodating and did a nice job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review and experience with Granite Transformations.

    Verified purchase

    Reviewed Nov. 1, 2015

    I liked Granite Transformations' service. I got a new sink put in though I wish they would've drilled another hole so I could've had the dispenser, too. But other than that, everything was fine. I would recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review.

    Verified purchase

    Reviewed Oct. 31, 2015

    Granite Transformations helped me with a kitchen remodel. The technician I spoke to was great and the installers that came to my house to set it up were really good. There's just a couple of little spots that chipped off and there was a little leak on the pipe so it was all wet underneath it. But I just patched it down and other than that, they did great and I would recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We know that there are many options for your kitchen remodeling. Thank you for choosing Granite Transformations. We are glad that your leaking problem was fixed.

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Oct. 31, 2015

    Granite Transformations did a new countertop and backsplash. The first sales rep was not really great. But then he left, and after that everything was super. Their installation team was wonderful and very professional - no complaints at all.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Glad to hear you enjoyed your new Granite Transformations countertops and backsplash.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 30, 2015

    This spring, I had the surround in the master bath done by Granite Transformations. They installed some recycled glass up in the bathroom which looked like granite and everybody admired it when they see it. Their employees were wonderful and I was confident when they came here because they were so business-like. Our overall experience with Granite Transformations has been excellent.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    100% costumers satisfactions is what Granite Transformations always try to achieve. Thank you for your 5 star review.

    Verified purchase
    Installation & SetupSales & MarketingStaffProcess

    Reviewed Oct. 29, 2015

    I found the entire process with Granite Transformations to be a pleasure. The attention to my wants and needs during the sales process was fabulous, only to be outdone by the incredible installation team. Travis, BJ and Paco managed the installation of 8 tops in single day while at the same time managing a quality install that was seamless, (no pun intended). It is hard to find contracting talent that cares as much about the consumer as this team did. Great experience and have already recommended Granite Transformations to two people.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for recommending us to two other people. We at Granite Transformation are always happy to hear about satisfied costumers.

    Verified purchase
    Staff

    Reviewed Oct. 29, 2015

    Granite Transformations did a dynamite job. They helped me with everything in the kitchen and bathrooms. Also, the owner was a real nice guy.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformation for your kitchen and bathroom. Glad to year you are happy with our service.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 29, 2015

    We got Granite Transformations to help us with our kitchen counters. The salesman we talked to was nice and we liked what he showed us. And the installers were polite, but we had to have a redo because they did a really bad job. It was 4 of them that came out to make the template and I was told that it would be a two-day job for the granite installation and another job to put the sink in. They came back the same day and they put it in which I thought was great although I did express some concerns. And then when I looked at it after they left, I was pretty unhappy because they put a white color of caulking in and said before they left that it's going to get darker as it dries. It didn't get darker and the way that the caulking was done was horrible.

    I took pictures of it, called the company and spoke to somebody. I sent the pictures to the person I talked to on the phone and said that it didn't look great so he contacted their boss about it. They contacted me back and he made an appointment with me and looked at it. The installer then came back out and put in a different color of the caulking sealer. It was so much better after he left, but then it was still so horrible because there were seams, have great big gaps and it wasn't as smooth where the caulking was. So I contacted them again and that's when the boss came out and took a look at it and said that it's a redo.

    In all honesty, if the install would have been really great and everything, I would've been totally okay with what we had. I said to my husband that we should have gotten another color, but I gave them the opportunity to be able to get the same color because they wanted to just replace portions of it if they can get the same color. But they couldn't, so I said I wanted a whole different color which they were happy to accommodate.

    So they came out again and Ray, their boss, came out and was there with them when they made the template and when they did the installation of the second layer. It was good, but the caulking was still not great. The second caulking that they had done on the first job was a much better color. This time they put a much darker color and the second color that they put in was perfect. They used a sanded type of grout instead of just rubbery grout or caulking. So I called and asked them where they got it, and they told me where to get it. We went and bought some and redid that ourselves as to not bother them again. And now we love it. They were all really nice and accommodating, but I'm not sure that I would recommend them again if it was the same original installer person.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your feedback. We truly apologize that our installation and services did not meet your expectations. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 28, 2015

    Granite Transformations put in our kitchen counter and backsplash. Our interactions with the sales rep was great and the installers who came to our home and set all that up for us were nice. The work done seemed kind of rough though. I should call them back to fix it. There’s a couple of areas that bothered me because when you wipe it off it’s not smooth, it’s rough. It could be glue stuff on there or they might need to sand it more. But other than that, it was a great experience.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We truly appreciate your business. We are sorry to hear that some areas are rough. That is usually not the case. You can call your local store to verify the problem.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 27, 2015

    My husband and I came down here and we bought a house. We needed some tiles so my husband let Granite Transformations come over and give us a quote and we decided on this. They did my kitchen, bathroom countertops and also my flooring throughout the middle of the house. I hadn't had any flooring put down before and I didn't have any experience with tiles. Their products are good and the people that they hire to come are experienced too. Everything was $20,000. The sales representative that came out was really nice and was the one that I called when I got back here. We had a problem in the family and we couldn't come back down here to get it done right away after we ordered it. It was nine months before we go it installed because my sister got sick.

    When we did come and they brought the stuff, it was a different color. They had changed the crema luna to a lighter color and whatever they had for us, they didn't store it for us. I wasn't gonna go with it at first because it wasn't actually what I thought it should be color-wise and looks a shade lighter than I ordered. There are a couple of spots that I wasn't satisfied with. A couple of tiles are a lot darker than the others - they're not blended. They happen to be right in the middle so they stick out. I didn't notice it when they put it down because they had the couch sitting over where they had moved it. By the time they got done, it was a different time of day, with different lighting. I sent them a picture and they would send someone out to look at it and they were supposed to call me with an appointment. I haven't heard anything from them and it would be a week on Thursday.

    The bathroom was a different color but they didn't have it and what they brought has bigger spots in it. I don't like it especially in the kitchen as it didn't go with the backsplash that they had which I kept because I was really fond of it. So I just tried to find something really neutral and we went back and forth and missed the appointment to put it down in the kitchen because of the caulk. So finally, I said "Okay, I'll accept it" and when they put it down, there were three tiles in particular which I want removed because they look like a stain. I know it's not easy but I'm not satisfied so I would like to have them look at it.

    I was at first dissatisfied but the people that came for the kitchen worked with me and they had a couple of things. The template wasn't right and they worked on it, cut it here and there and did certain things. They really worked hard and I was pleased with their work and how they tried to help me. They even contacted Granite Transformations, and sent them a picture of the countertops.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    First of all, thank you for choosing Granite Transformations for you home remodeling. We are sorry that some tiles were different color than others and that it was not the original order you put in place. But our product lines have been updated, and after 9 months we did not have the old ones. Nevertheless, we appreciate your response and understanding.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 26, 2015

    We heard about Granite through another contractor that was doing work on our condo that we were purchasing. We had them resize our cabinets and put a new backsplash in the kitchen. The sales representatives were very knowledgeable, polite, friendly and informative. We liked them a lot. Also, the installation team was hard working. Granite Transformations provided an excellent quality and service.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad to know that you are very satisfied with our services. We hope you continue to enjoy your cabinets and backsplash.

    Verified purchase
    Installation & SetupSales & MarketingPriceStaff

    Reviewed Oct. 25, 2015

    I've used Granite Transformations before. We'd seen billboard advertisements and we finally walked into their showroom in Nebraska and the guy was climbing up the ladder with a 16 pound bowling bowl and dropped it into a square of this granite and it didn't break. He took a blow torch and held it over the granite and it didn't leave a mark. After that, we were kind of sold. It was expensive though. Although it's probably more expensive than just a slate of granite, we don't have to do any care or feeding to it like those done with other marble and granite countertops. My wife said their installation team was professional. It took them a little longer than normal to install but they told us ahead of time how long it was going to take and it took exactly that long and they cleaned up after themselves. We're very pleased.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for your response. You will find our products to be water, thermal, chemical, scratch and shock resistant.

    Verified purchase
    Customer Service

    Reviewed Oct. 24, 2015

    We had our kitchen counter and bathroom remodeled by Granite Transformations. It was good, although we had two issues right now that we haven't called about. One is on the outside of the breakfast bar where it has a scratch right at the top. I don't know how it got there but it's a little rough spot and over by the sink. When I wash, I could see a little break and seems like it's cracked. We don't know if it's all the way through. Other than that, it's wonderful. The guys that put it in were clean and we had no problems with them at all. We recommend Granite Transformations.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for you kitchen and bathroom remodeling.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 23, 2015

    Not very responsive to customer's needs or phone calls. On day of scheduled installation, bathroom sink could not be found and faucet not ordered yet. Had to make another trip to house AFTER I called to find out where things stood! Installer promised a window sill to match counter tops for $50. I paid him but never got and owner would not refund my money. Owner said he was not responsible. I even tipped the installers very generously! Owner is extremely rude and store assistant not helpful at all. Would not recommend dealing with these people.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your feedback. We truly apologize that our products and services did not meet your expectations. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 23, 2015

    Granite Transformations did a very good job with the kitchen countertop replacement. They were competent and efficient. The interaction I had with their sales rep was a friendly encounter at home to look over the site and plan what the work would be. The installation team was cordial and everything went real smooth working in the house.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your review.

    Verified purchase
    PriceStaff

    Reviewed Oct. 22, 2015

    Granite Transformations did a magnificent job. The price seems perfectly fair, and I love it. The service was wonderful. They were really good guys.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 21, 2015

    I'd definitely recommend Granite Transformations because what they're doing is not easy to be done right. We needed a whole new countertop in the kitchen and also a new sink and a new faucet in the kitchen. The product was explained thoroughly and what we really liked about it was the fact that they didn't have to do any demolition. The very thorough guy came in, did the inspection and explained things quite well. He was a little concerned because there was a spot back underneath the counter he couldn't see behind the dishwasher.

    We had to call for their licensed plumber to take the dishwasher out and unhook it. It cost us a couple of hundred extra bucks, but the reason he did that was because he wanted to make sure there wasn't any mold back there and we understand that it's just quality inspection. We were glad he did it because that way, we know that he's doing a conscientious, thorough job and protecting the company's interests.

    Their plumber also let us get our own faucet. He didn't try to push anything on us so we got a nice Moen. We love the sink. It's like a new material, very beautiful and really great. The technicians that came in and installed were very polite, nice and cut everything to fit. Plus, we had the option of choosing several different types of colors which worked very well so we were happy.

    It's very cost-efficient. The other thing was that the countertop that we had wasn't level. They started with that, checked it all out, explained that they would level it out. It was a tough situation to get right because the cabinets were not put in there correctly to begin with so they corrected it as best they could and it was really done well. The finished product looks great and we're thrilled with it. It's like having a brand new kitchen. They're awesome and it's just super.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are very glad to hear of your excitement and satisfaction on Granite Transformations. Your kitchen countertops brings a new style to your kitchen and we very thankful you chose Granite Transformations.

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Oct. 20, 2015

    My mother had some things installed by Granite Transformations and I had them do my countertop. I love it. Their sales representatives were very knowledgeable on their products. She took her time and explained about it and provided me with a lot of samples to go through. Their installation team was good, too. They answered a few questions that I had about the countertops and they were careful in pulling my stove and fridge out to make sure that they didn't scratch my new floor. They did an awesome job.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank very much for choosing Granite Transformations for your countertops, we are glad you liked our products and service.

    Verified purchase
    Staff

    Reviewed Oct. 20, 2015

    We had Granite Transformations remodel our kitchen countertops recently. We used them twice, the other one for another address, and we love it. The sales rep was here three different times because she knew the painter that would be able to match up the countertops with a contrasting color for the cupboards and the installer did a great job. The quality of the remodel is perfect, especially the backsplash, and my wife is very satisfied. Friends who have visited our house have commented on it and others have gotten them after we have recommended them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are glad to know you and your wife are very satisfied with your backsplash. Thank you very much for recommending Granite Transformations.

    Verified purchase
    Staff

    Reviewed Oct. 19, 2015

    My son told me about Granite Transformations, and the company as a whole is a hundred percent professional. The sales rep was easy to contact, and knowledgeable, and the installers did a very good job remodelling my cupboards and drawers, as well as putting a new countertop. I would absolutely recommend them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We always appreciate happy costumers. Thank you for choosing Granite Transformations.

    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 18, 2015

    Granite Transformations did a really good job with our countertops and backsplash in the kitchen. The sales rep gave us a two-hour presentation, showed us samples and explained everything to us. I had a question that he had to go the vice president of their company to get answered, but he got it answered for me. The installation team came out the day before the installation and did the measurements. They built a template of the countertops and then took that back to their shop, cut the granite, and brought it out the next day. They were quick, professional, completed the installation and cleaned up after themselves. We were very pleased. We have recommended Granite Transformation to several of our friends.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing and recommending Granite Transformations. It is good to know that you are happy with your countertops and backsplash. We always try to make sure our costumers are satisfied.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 17, 2015

    I had Granite Transformations work on our countertops. The quality of the workmanship was good. However during the installation everything was all messed up. It's kind of due to too many jobs at once. They're stuck on another job. My sales representative Danny was good. He tried to help me out, but he just couldn't get this all together.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations. We are sorry that the installation had issues, but that is not common. We hope you enjoy your countertops.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 16, 2015

    I got a new countertop installed by Granite Transformations. We have been looking at them for the last 5 years, and talking to them at the fair. We decided to have it done this year, and when the fair came around, we told them that we had it installed, and that we were happy with it. I like their countertop better than what we had before because it's more durable, and I like the idea of being able to put hot pans on them and not worry about coasters. The installation team was very friendly, knowledgeable, and cleaned up their mess. They put a gouge on my floor, but I wasn't too concerned about it because we had an annoying floor and I was going to replace it anyway. There were 3 or 4 of them there at the time, and they answered any questions we had, so we decided it would be a good thing.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations for your countertops.

    Customer ServiceInstallation & Setup

    Reviewed Oct. 15, 2015

    Do not use this company. Poor quality materials. Told won't easily scratch but it does. I am a very careful person with everything and it scratched 2 times. They did not even caulk under cabinets completely. Poor luster and sheen on product. Told only after installation that it would not match sample. Oh really too late now. Leonard in customer service was rude and condescending. Wish I had never used them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank for you taking the time to share your thoughts. We are very sorry to hear about your experience and are disappointed we were not able to meet your expectations. We will be sharing your comments and concerns with management.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 15, 2015

    I heard about Granite Transformations from a friend and had them put granite over some tile that I had on my countertops - it's lovely. In addition, the sales representative that we talked to was great and gave us lots of choices and the installation team knew what they were doing. I had a very good experience with them overall and I like what they did.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 14, 2015

    I had Granite Transformations do new countertop and cabinets and the quality was very good. The installation team was very good, too.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your response and choosing Granite Transformations.

    Verified purchase
    Installation & SetupCoverageStaff

    Reviewed Oct. 14, 2015

    I had Granite Transformations put new countertops, a new sink and garbage disposal, and I had a fireplace that they covered with their product. I dealt with the owner and his wife and they were very, very helpful. Their installation team was very friendly and nice. They kept everything well cleaned up as they worked and it turned out nice. Their workmanship was very good and I like the idea that it was able to cover the existing top without tearing out the other product and maybe damaging my tile in the backsplash. It was very professionally done so I was very happy about that. At this point, I haven't had any problems with the quality of the remodel. It’s very good product.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Our product are made to fit over your existing countertops. Therefore our installation is quick and mess free.

    Verified purchase
    Staff

    Reviewed Oct. 13, 2015

    My cousin used Granite Transformations in his kitchen and w had them do the countertop in my brand new kitchen. I love what they did. It's well done and everybody is excited about it. It's just so good to have because I know it's not going to break, chip or do any of that stuff that granite does. I dealt mostly with the main person for Granite Transformations here in St. Louis. He was wonderful and answered all the questions. When you buy something new and starting from scratch, it can be a little scary but they made it very, very easy for me. It was an easy-peasy experience with Granite Transformations.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your response. We are glad you enjoyed our work and our countertops.

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Oct. 12, 2015

    Granite Transformations gave me new kitchen countertops and it was excellent. Everything was pleasant with their sales representative. During the installation the plumber made a little mistake with the water and we had a large leak but the installation team cleaned it up very nicely, so I have no problems with them.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing Granite Transformations.

    Verified purchase

    Reviewed Oct. 12, 2015

    We got our countertop and backsplash from Granite Transformations. The backsplash is beautiful and I'm very happy with the countertop. However, the color is not consistent throughout and you can see a definite seam that is rough and I'm not extremely happy about that.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for your feedback. We truly apologize that our products and services did not meet your expectations. Our company really values customer satisfaction. Unfortunately your case was very uncommon, as our company is highly rated overall by our customers. We hope that even though this misfortune happened, you can enjoy our products.

    Verified purchase

    Reviewed Oct. 12, 2015

    We are very happy with our new kitchen and love the countertops and back splash. Some friends saw it yesterday and now is planning to call to have their kitchen redone.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you for choosing us for your kitchen countertops and backsplash.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 11, 2015

    The product is nice. Ordering was a bit of a hassle. Did not have a sample to see off the cupboard doors we wanted to purchase. The showroom was extremely sparse and we were told the only catalog there was theirs and there wasn't any literature we could take home. We found out about the product at the Del Mar exhibit. We had a seam that did not line up and the attempt at a repair was worse. Joe was an expert at what he did, but his helpers were new and their craftsmanship was lacking. I called him for a follow-up that he was to do and left 3 messages but never got a callback to this day. I guess you are done with us??

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    We are sorry to hear about this experience. We pride ourselves on excellent customer service. This commitment to customer service is one of the key reasons we have grown to nearly 80 locations throughout the US and Canada. If your needs change in the future we would value the opportunity to present our products and services to you again.

    Verified purchase
    Installation & SetupStaff

    Reviewed Oct. 11, 2015

    Granite Transformations helped us with our bathroom counters. The remodel was excellent. Their sales representative was very helpful because he helped me plan all the things that we are going to do once we took possession of the house. The installation team was very kind and they showed up when they said they would.

    Thanks for your vote!
    Granite Transformations
    Response from Granite Transformations

    Thank you very much for choosing Granite Transformations for your bathroom counters.

    Loading more reviews...

    Granite Transformations Company Information

    Company Name:
    Granite Transformations
    Address:
    10306 USA Today Way
    City:
    Miramar
    State/Province:
    FL
    Postal Code:
    33025
    Country:
    United States
    Website:
    www.granitetransformations.com