Dyson Vacuums Reviews

We got a new pet about a year ago and, our Electrolux with beater-bar could not pick up the long, fine hairs from our carpet or floors. Our daughter purchased a Dyson V-10 through the Shopping Channel and paid $599.00 a few weeks before... She also has a dog with long, fine hair and was so pleased with the new vacuum and recommended we place our order, which I did, before the sale was over. It arrived in three days by UPS as promised and I spent about half an hour assembling the unit.

Not sure about the upgrade yet. Ordered from Dyson. Got the order when they said but I miss some of the features of the V8. V8 is much easier to empty. V10 battery is better... thus far. Charges ok. The tube from the floor to the filter unit gets plugged too easily. Usually only German Shepherd hair and small grit. All in all, if you can find a V10 on sale for 1/2 price, would buy but would not pay full retail from anyone on this unit. Hope we don't have any issues with it as sounds like their website needs some lessons in customer service.

I placed my order on Ebay. The order completed processing before I was afforded an opportunity to change the delivery ship to address. Probably my fault. Nonetheless. I recognized the issue immediately and sent an email the vendor. The vendor did not reply to me until over 6 hours later saying they could not change the ship to address as a matter of security. I tried to cancel the order and was ignored by customer service. Six hours later I received the official notice that a UPS label had been generated. The next day I tried to change the shipping address through UPS but they said the vendor wouldn't allow it.

I paid a bit more for a vacuum thinking about the quality. Well how disappointing. I couldn't even get the whole house vacuumed. The battery died... it got worse. After 6 months the battery was not even good for a minute. Mr Dyson after not being able to get my money back I purchased a similar product from Bosch. The battery lasts 20 min. on full load. You might buy one and have a look at how to build a vacuum.

4 calls in 4 weeks to get a problem with my Dyson upright (under warranty) sorted to no avail. My first part's order got canceled for no apparent reason. 3 weeks later a little foam rubber seal arrives instead of an internal hose. I called the US support office again and gave up after holding for 38 minutes, not sure why they say my call is important to them when they do not answer it. I emailed again and a weak apology followed with a promise of the right part being sent (again). The support service in the UK was far superior. Been a loyal brand supporter for almost 15 year now. Maybe it is time to switch brand loyalty?

Here's screen capture of my order from Dyson website and what I've received from them yesterday.

I had a Dyson DC21 Canister full kit for about the 4 years and I it had some minor problem that the warranty cover and repaired them in reasonable time, unexpectedly it stop working and I called customer service for repair service. They said that this machine is out of production so the spare part not available then they proposed the DC 41 Canister a refurbished for replacement. I received the new Vacuum cleaner that look same as my previous vacuum cleaner but with the less standard accessories (I should buy the missed accessories separately from Dyson), anyway it was not the bad side of this replacement. The new vacuum cleaner in the first use, stopped working each 5 min for around 1 min then restart again and this time reduces to the 3 min working time in the following sequence!!!

On 26 November, I ordered a Dyson ball origin as a Christmas gift for my sister, which I regret more than I can describe. It is now 18 December and I have spent hours on the phone to track down the vacuum that was supposed to be delivered for 2 day delivery weeks ago. They told me to file a police report for a package that they show as "in transit" on their package tracking. What a horrible excuse for a company. Absolutely no customer service and no accountability.

My husband purchased the Dyson V7 Motorhead as a Christmas present in 2017. We had used a canister Electrolux for years in our multi-level 4 bedroom home and loved it. After moving into a townhouse condo with minimal electrical outlets, carrying the canister vacuum up and down three levels, searching for outlets, was less than enjoyable. The condo is roughly 1200 sq.ft and I have run out of power multiple times. We have vinyl flooring throughout except for the stairs. The suction is poor, leaving cat hairs behind. Not wanting to hurt my husband's feelings, I kept quiet for several months. Now seriously considering purchasing a new cordless vacuum. My daughter has a Shark and is very happy with it - she also has cats! After hearing commercials expounding on the excellence of Dyson cordless vacuums, I was very disappointed. For the price, the quality is lacking.

As a long-time owner of Dyson vacuum cleaners, we purchased our third one - Dyson Big Ball Animal vacuum cleaner approximately 6 months ago. The carpet roller brush is already worn out, leading me to call to Dyson for a replacement under warranty. The part is on back-order, and no time frame was provided. In the interim, there was no concern for how the vacuum is working and no effort to offer a temporary solution. The current carpet roller brush does not work effectively. Really substandard quality and poor customer service.

I purchased a Dyson V6 animal stick rechargeable about 3 years ago. Very poor for the price you pay. Will never buy another Dyson product. Got it with some air miles and sorry I didn’t buy something different. From the first day it overheated on turbo mode but it worked fine on normal mode, my fault for not returning but you have to ship it back in the box it came in. After a bit of use the part that goes into the canister to hold the stick came out. I was able to get it back in though. After a bit more use all the pieces that snap together came loose and kind of flop around, however it still worked. I then tried to find filters for it locally and good luck with that had to find them on Amazon.

So, I purchased a Dyson V7 Hepa cordless vacuum last night when the company was closed. After I made the online purchase, I realized I made a mistake and should have ordered the Dyson V7 Absolute due to the fact the I needed the soft brush attachment since all my floors are either tile or wood. I called the company at 8am when they opened to let them know that I would like to change my order to upgrade to the V7 Absolute and pay the remaining money owed. I was told that they can not do that. They need to process the order and ship it to me then I can return it and place an order for the vacuum I actually want.

Just called Customer Service for a hand held Dyson that is not charging, They told me the charger is faulty but because I'm 5 months outside warranty they would not send out a free replacement. This Dyson has only been used 15 times. We have Dyson hoovers x2 (for 2 homes). Bought my mum a hand held and we have x2 handhelds and just bought the full hair range of Dyson (which I will return now). Promised my mum a floor Dyson for Xmas but will explain to her why Dyson is not the way forward- unless she wants to sponsor their side revenue stream for additional replacements. Apple and other chargers don't do this. We have (like most homes) a range of high end electrical products- never had a charger go on the blink. Our charger and Dyson products in general are kept immaculately. There is no way the charger has been in any way mishandled and used maybe only 7 times in total.

I've tried all my best to get in touch with customer service from Dyson regarding my issues. I got burned while I was using the vacuum V7 and I was supposed to get a phone call from the safety assurance and so far I haven't. I feel that Dyson is not taking my case serious about this matter, we are traumatized to use this device and It need to be replacing to another model at this point. I gave Dyson opportunity to repair this vacuum V7 and it come back worst than before. This unattended from the escalating team it's unacceptable.

I purchased the Dyson AM05 Hot+Cool Fan in 2016. I used it only a hand full of times during this time. Last week I used it to heat a room and it worked about a week and than would not turn on. I contacted Dyson only to learn the warranty expired a few months before and they no longer supported this model as they now have new models. I spent over 400.00 for a fan that only worked 2 years with minimal use and happened to break right after the warranty expired and cannot be repaired! So what they told me is this very expensive fan only lasts 2 years if you are lucky! The customer support told me sorry but we cannot help you. Please purchase a newer model.

Purchased unit and 3 weeks later the battery fault light comes on! Called Dyson helpline and they said take it back to Costco for refund, and they did. I defy anyone to get all the parts back in the box it came in. The instructions are not very user friendly. This battery fault is common apparently. I do like the unit when it works, not for whole house but great for kitchen and litter box area clean ups. I hope it's not an expensive piece of junk!

I ordered a Cordless V6 cordless on Nov 22 2018, I qualified for 2 day shipping. They sent me a tracking number from UPS and when I tracked it, it didn’t leave the facility, it was in Ontario CA. Fast forward 2 weeks later, I called Dyson customer service and they kept telling me that my order shipped and in transit. I kept on explaining to them that the tracking number said it's still in Ontario and I want a refund instead. They said I will have to wait for the vacuum in order for me to get the refund. Shaking my head here, How am I going to get my money back when this order never left their facility. What a way to cheat their customer, I thought Dyson is a big company that they will be more forward and honest to their customers. I am still waiting for a refund here.

I ordered the Dyson Cordless V8 Vacuum over two weeks ago. They took my money and promise 2 day shipping. I ordered it directly from Dyson.com - big mistake. Every few days I email customer service to find out where my vacuum is and every time I get the same rote email (exact word for word). It is processing and I will get a notice in 2 to 3 days. Nothing. I tried to cancel the order but they refuse to cancel. I have to return the vacuum when it is delivered. Then wait 8 weeks for my refund.

Do NOT buy from Dyson.com. They didn’t process my vacuum order properly online even after two follow up calls. Customer service agents simply don’t listen. I called them to cancel the order as I found an equivalent deal on Amazon. Two weeks later, my vacuum was shipped by them even after canceling the order that wasn’t processed properly. You have been warned.

I bought a brand new Dyson Cyclone V10 Animal in September. On November 26th I went to use it, it wasn't working at all. So I called in, and with talking to a few agents and getting a conclusion, I was told it battery pack was faulty. So... the battery that is supposed to last 15 years... lasted 2 months? Okay ** happens. I was told they were going to rush my order, considering I have this vacuum because of my large breed and hairy dogs. 2 days... I call and they say my order was "picked" and will see a shipping confirmation by Thursday... Saturday comes... nothing.

We bought a Dyson V8 last Dec, 2017. It worked for 5 times (20 mins each time) and then stopped. I phoned Dyson US to get a new battery in April 2018, we were definitely under warranty then, and we still are now. I was told a battery was being sent, and I received an invoice/receipt ($0.00) and a item number and told it would arrive in 3 weeks. I actually believed this. Hah! Nothing ever arrived. I have begun to call yet again to ask for this essential battery pack. I was on the phone for over an hour and a half yesterday only to learn Dyson does not sell the battery packs, it doesn't sell most of the repair parts for the machines they manufacture (and Amazon doesn't handle them either).

I bought a vacuum that stopped working and the battery is faulty. Told by their repairman that it needs to be sent back to the company. Company refuses to service. Refused to take back. This is a scam. Please please do not buy this vacuum.

I bought a v7 that lasted about a year when its battery died on us. We sent it in and it was replaced with a new v7. However the new v7 lasted less than a month before we had the same problem with the battery. So I sent the second v7 in for repairs and also ordered a new v10, planning to gift the v7 to a family member when it returned. The v10 just arrived brand new and never used (presumably) at my door and the battery is defective and will not charge. This is absolutely ridiculous. Needless to say I will not buy any Dyson battery operated products in the future if they cannot fix their quality issues with their batteries.

We purchased Dyson V8. The first two months we got about 15 minutes of vacuuming done before it needed a recharge. Thereafter it started shutting down in 5 minutes. Dyson should be sued for misrepresentation.

Purchased a Dyson V6 Absolute from the Canada Home Shopping Channel in early 2016 for around $800. It worked fine for 2 years. Now shuts off after 5 seconds. Shopping Channel account doesn't keep receipts. On hold with the Dyson customer service number forever. This is a poor product with no support...will never buy a Dyson again.

I purchased a V* cordless in Sept 2016. Two weeks ago noticed that when I put it on the charger, the blue lights blinked and it would not charge. So I contacted DYSON customer service and they say because it is 6 weeks out of the two year warranty - I am on my own. Plus, I bought it from HSN who cannot provide me with a receipt to show that this vacuum is really only 18 months old. HSN says they cannot go back more than a year for receipts on purchases. NEVER AGAIN WILL I BUY FROM DYSON.

BUYER BEWARE!!! Don't waste your money. This vacuum sucks! But not literally. It does NOT work for more than 15 minutes without the battery dying and then literally taking hours to recharge. So basically you can't clean your house with this vacuum. I called Dyson. They sent a new battery even though the vacuum is brand new (three months old) and the problem revealed itself on day one. It's too late for me to return it -- no 90 day worry free warranty -- so basically I wasted almost to $400 on this piece of you-know-what. And wouldn't you know they just came out with updated technology that touts a longer battery life? This means the company obviously knew this was a major problem that needed to be fixed, but Dyson won't take responsibility to passing off the bad technology to consumers and then saying, "Tough luck, lady." I WILL NEVER BUY ANOTHER DYSON AGAIN. PS - My previous vacuum was a Dyson and I loved it.

I loved my Dyson V6 until it stopped working and I was told it would cost $249 to replace the body. I instead bought a v6 trigger at Walmart for $119 which works fine. I’m bummed because I have a v8 and it too is approaching two years. I absolutely love the dyson cordless and I have many friends that have bought them because of me. I hope my v8 lasts much longer and I definitely will not recommend them to anyone else. Vacuums that cost that much should last much longer. Both vacuums are used only by adults and well cared for. There is no excuse for the short time it works.

This cordless vacuum is the bomb. Easy to assemble, easy to move around, easy to empty, the only thing I would improve upon is a little bigger canister to hold more. Other than that it's five star. I have a built-in vac that is a pain to haul. Such a long cord all over the house. This one is super easy snap and go and in no time that job is done. I'm just sorry I didn't buy it years ago.

One of the worst customer service experience. A very well sentenced life is what you get for every question you ask them. If they say they will exchange the product with a new one God help you cause the next several months you are gonna spend lots of time calling them about the whereabouts. I was under an impression that when you pay spend so much money on a device you would at least get a decent service. Not only the products of Dyson unreliable but customer service is a nightmare. I would recommend people to at least research an alternative for this brand.

I should have known when it kept tipping over and the power head would stop spinning, I would have to stop and start again. I complained to the store I bought it at and they said it tips over sometimes and about the power head she could not answer that... Well that should have been my cue to return it... The only thing I like about it is it’s very light, it has NO SUCTION. I have to go over the item being picked a few times. It does not pick up anything bigger than a popcorn seed, I have to bend down to pick it up myself... I can’t wait to buy a new vacuum but NOT A DYSON for sure, will not waste my money, I work too hard for it.

One month left of the 2 year warranty and the battery failed suddenly. Dyson said it is normal wear and tear so not covered by warranty. $95 for the replacement. Aftermarket replacement batteries on Amazon should be considered. I regret that I have purchased 2 Dyson cordless vacuums.

Purchased the Dyson Hairdryer (400.00 euros) and Hot/Cold Fan (450.00 euros) in 20th Sept, really wanted the hairdryer was unsure of the Hot/Cold Fan from the start, however I decided to order it the as Dyson sales advised of the 30 days trial service, if I didn't like any of their products they would collect for free and return your money 5 days after the goods have been collected (she was really good at her job). Received the goods the following day, I was loving the Dyson experience. Just as I had imagined the Dyson Fan wasn't worth the money, after about 14 days of trialing it I organised for it to be collected, I wanted my money back.

I bought the Dyson Ball because the precise British accent dude who advertises it, had me convinced this was some kind of highly developed piece of sucking technology. The truth is, I was totally dumbfounded at the awkward, inconsistent, and inconvenient design of this thing upon actually using it. Here is my list: No cord clip at the top of the handle, cord simply trails and pulls. Cord trailing will invariable get wound within that stupid rotating ball thing on the left side. No solid handle to actually transport the machine. If you have to lift it, you have to lift it by the flexible, handle at the top. If you lift it by the canister handle where the center of gravity is, it may well disconnect leaving you with a vacuum cleaner slamming onto your foot.

I own 3 Dyson products, and have always been happy with the brand until my 9 month old Dyson V8 cordless started having issues. We began noticing the suction wasn't as powerful (well maintained) and the battery started a quick death. We can get approximately 45 seconds of Max power before it dies. This is where my faith in Dyson has been lost. Awful customer service. We have been a full 2 months without a usable $800, 9 month old vacuum. Contacted Dyson, went through the troubleshooting to no avail. Dyson determined it was a battery issue and agreed to replace the battery, shipping notice within 24 hours.

My husband purchased me a new Dyson Animal cordless for Christmas 2017. I have had 1 canister, 1 upright and 1 handvac all made by Dyson over the years. Always been more than happy with performance. OOOH NOOO! Not this one! LOST POWER. LOST SUCTION. ROLLERS DON'T ROLL. I am so crushed! I always maintain my vacuums, but you can't maintain poor quality and materials??? Dyson said to send it in because we do not have an "AUTHORIZED" repair within 225 miles. Really? We don't live in the boonies. They said that they were not sure of the problem and not sure whether or not it would be covered. Pass. Problem is... They USED TO BE a good product.

Read these reviews! Almost all of them sound identical to our own issue! $300.00 for a handheld cordless vacuum that died a slow death but then hastened death as the warranty approached and Dyson gave us the runaround! Then...the final insult was Dyson actually offering us to take back our $300 V6 vacuum to get a "special" discount on their supposed upgraded V8 Dyson for an additional $300! Check the ads... The V8 Dyson actually sells for $300 to the general public with no trade-in...plus why would we want another piece of crap Dyson when the original just failed and we got nothing but a runaround on this cheaply built vacuum with even a cheaper crappy battery! Learn from our stupid error! Buy Shark or better yet just stick with the vacuum you already have and put up with that annoying cord but keep your hard earned money!

My vacuum never worked for more than 10 minutes at a time (bought July 31, 2018) and stopped entirely on Oct 5. I called 2 days in a row (no call back as promised first day) to be told that a replacement would be sent in 1-2 business days. I'm a week later and still nothing has even been shipped. I've had multiple email exchanges with different stories each time. Terrible product and terrible service.

I bought a Dyson Animal Hair vac 10-12-17 from Costco as it was on sale for $100 off and I’d heard that it was a wonderful vac. In the past, we’ve always had Hoover vacs but Dyson vacs seem to be popular. All-in-all, wish I’d bought a Hoover! Issues: For months, the two piece handle pinched my hand; seemed to magically stop after about 9 months. Stairs are difficult to vacuum by hand; they were much easier using our old Hoover moving it stair to stair while in upright position. Often it needs several passes to pick up a piece of wool fuzzy. When putting the handle back to the upright, locked position it often clicks but falls back down when I let go; it needs to be solidly put back. The tiny little wheels leave marks in the carpet. A noise developed in the brush head after 7 or 8 months.

If you are a pet owner do not buy this vacuum!! I bought mine in February,18 and in October,18 it broke. The repair center voided my warranty saying I used it incorrectly because I was vacuuming every day due to a flea problem. That this vacuum wasn't designed for everyday use, they also went on to tell me how fragile the cyclone was and that I should have been cleaning before I vacuumed. What is the point of the vacuum then? If something is marketed as a pet vacuum how can it be so fragile? Pets are rough. They shed, create dirt, and spill things.

I purchased a DC34 Animal handheld vacuum (small size unit) and within a month, with basic light usage, the motorized power head failed. I thought it would fall under the warranty but apparently it didn't (what??). Dyson was good and replaced the power head free of charge this first time, which was exactly what they should have done. 3 months later, the power head has failed again. I'm shocked at the quality of these units that have both failed with light usage. Even the suction power of these units is disappointing. I'm not going to pay to have another replacement unit. I don't recommend this device!

Dyson plastic is cheap low quality made in China plastic. Dyson handheld cost a TON of money - I bought it for the quality! I was a sucker. The handheld totally destroys the battery in MAX mode - 2-3 minutes - never the quoted 8 minutes. The charging cord and charging port are flimsy and now require various wiggling and finagling to get it to charge. Unit never holds a full charge. Never more than the 10 minutes out of the 30 quoted. Videos online also show how these are nearly impossible to disassemble and repair due to tons of one-way clips. Dyson doesn't stand by their products - they mock you on the phone for even trying to make anything a warranty issues. They are very, very rude on the phone. The replacement parts are laughably expensive. A $200 handheld vacuum is like $400 in replacement parts! These vacuums are cheap, made in China, low quality and Dyson doesn't stand by their products.

Purchased this in May of 2017. The house is 90% hard woods and we use the vacuum in the carpeted master bedroom only. Fired it up and the soleplate just blew a part. The plastic is brittle and cheap quality. Dyson says they will not cover it. If you have to have this vacuum, not recommended, then buy an extended warranty from a third-party. My advice, buy another brand that stands behind their products.

I have the Dyson handheld cordless model. Right now it works great, but I am having nerve pains running down my inner thumb. I use my vacuum every day, so I know it is causing the problem. I have used ** but I am afraid it will get in my eyes so I stopped using it. It has something to do with the fact that you have to hold the handle and at the same time keep your hand on the trigger to get it to operate. All I can say is the pain is awful. I will probably end up going to the doctors if it doesn't get any better. I like the way it picks up, but I don't like the pain in my thumb. I will probably have to purchase a new vacuum, which I don't want to do at the present time. This vacuum is very expensive so they need to develop a way you don't have to constantly hold the trigger.

First time buy something directly at Dyson.com last September 7. Until now no updates. I have not received any tracking information and to make it worst, I can no longer view my account at Dyson.com. I tried resetting my password, but it did not work. I called several times and the representatives are rude (except for one, her name was Niaira), I was being asked to call customer service when I try logging in at Dyson.com but the customer service representative who answered the phone said that I need to WRITE AN EMAIL TO QUESTIONS@DYSON.COM!!! Horrible experience. I was able to log in at the Dyson Link app to view and control my purifier though. I regret buying Dyson Products. I have a V6, V10, a Dyson Pure Cool Link Tower, Dyson AM07 and the Dyson Supersonic Hairdryer.

Dyson Cyclone V10 Absolute: I was surprised to purchase such an expensive Dyson to have the battery fully charge only work on maximum suction for about 30 min. Excellent vacuum and suction, my only complaint is doesn't last very long. If you need to clean the entire house, you better clean it in pieces, let the battery charge for a few hours then continue. In my opinion, the vacuum is not worth over 700.00 which includes tax. Won't purchase another cordless Dyson.

I'm writing this review regarding the refurbished DC59 that we received in the mail as a solution to our problem with our cordless vacuum that began over a month ago. We mailed in our machine to have the battery replaced. As well as the battery being replaced, they replaced the canister which had a different connection to the stick that we had at home. (We were told that the battery was the only issue so the canister did not need to be replaced in the first place.)

I purchased the Dyson V8 Animal cordless vacuum less than 2 years ago. I have two dogs, and I wanted a vacuum that would pick up the dogs' hair on my hardwood floors, area rugs, couch and steps. This vacuum worked well for about a year, but now it shuts down after just a short time. I have contacted Dyson several times, and they do indeed always get back to me; they recommend that I clean the storage cup and filters, which I do regularly.

I am reporting an injury I sustained from my Dyson big ball multi floor vacuum which I've had for 9 months. This is the second incident of this kind which I did not report. The first time involved my right forearm from the same manner as described below. I have a faint scar from that incident. Today again as I was vacuuming in the most traditional fashion, my right upper arm was pinched in-between the elbow joint of the hose to the point of extreme pain and spontaneous bruising measuring 1/2"x1.5". If I had not released the hose as it was crimping my flesh, my arm would have severe damage causing broken skin and bleeding.

Dyson DC41 Animal - Bought Christmas of '13, to suck yellow lab hair off tile floor. Paid 400, on sale, within a few months the head was broken and had to get a new one, they were good with that transaction. Forward to today the motor is now shot according to them, useless and rude on the phone, said we could get 20% off a new Dyson, remember the sale??? Probably the same price. So to sum it up, $ 400, breaks down to $100 per yr, I'm guessing I'll go with a $90 vacuum for as long as it lasts (got to be a year right?) And then buy a new 90$ vacuum.

My wife cannot even use this machine and I, at 185 pounds, have to stop and rest often when using this machine. Very, very difficult to push forward. I may just take it out and throw it in a dumpster and go buy something else. This small ball machine isn't even 6 months old and I have had it. This is a piece of junk.

We've had the Dyson V6 Slim for 2 1/2 years and the battery no longer holds enough charge to run 4 1/2 minutes in normal mode and a measly 25 seconds in MAX mode. What's worse is the Dyson support expecting me to shell out $89.99 for a new battery as the warranty for such a "premium" brand is conveniently 2 years. They offered me a 20% discount towards a new machine (which excludes the new models Pure Cool HEPA, V10, 360 Eye, and Supersonic). No thanks! Needless to say I won't be purchasing a Dyson product again and will share this experience with my friends.

The soleplate on my vacuum broke off. I placed an order for a new one and received email order confirmation and told I would receive another email when shipped. After 2 weeks when I hadn't heard I called them. I was told the item was initially out of stock and order in limbo. She said the item was now in stock. She would replace the order and ship it out. I received an email confirming the order. Another two weeks pass. I call again. Am told the item is out of stock. I ask why they didn't let me know? Why was I told it was in stock and on its way two weeks ago.

Dyson has terrible customer service. I need a part from them because their product (Dyson V6) doesn't work. They will eventually send the part but they state they ship within 10-15 business days. Their product is faulty, I spent 100's of dollars and I might be able to use my vacuum in a few weeks to a month. I will never buy anything from them again. I am a repeat customer but this is the final straw. Really? What am I supposed to use while I wait weeks for the new battery? I guess they expect me to go buy another Dyson. However, I'll be buying myself a Shark that is actually worth the money.

I'd like to know if there's any rectification for my Dyson Animal II purchase, that is sadly barely just a year old (Purchased 05/08/2017). It clogs after each use (yes I clean it spotless after each use) and leaves hair behind (to where I religiously have to rewash the floor in order to pick up the pet hair left behind). The bristle compartment needs to be oiled Continuously (as it revving/pulsating on and off) and the solution is to take apart the bristle compartment and oil it. Doing this After Each Use is a bit much for a vacuum that cost. What Can You Do To Stand By Your Product!!!! I have 46 months left on this vacuum. Serial Number TJ7-US-JBA6923A.

While the three Dysons I've owned over 7 years have worked very well when new, they are not very reliable. The last one, and Animal 41, the brush bar quit working. I purchased a new brush bar set, then that didn't work. I replaced all the power and reset switches...still nothing. This is too expensive a vacuum not to last more than 2-3 years. We're switching brands and I'm off the Dyson band-wagon from now on. We will pay good money for a good vacuum...now on the search for what that brand is.

For some reason Dyson seems to get away with claiming that they are superior to all other vacuum companies and people should be happy about paying a HUGE premium to own a "Dyson". But after owning two different units that have both failed for different reasons one within 3 years and the other within 6 months, I firmly believe they are all style and NO substance. Specifically referring to the V6 Cord Free Stick vacuum that I purchased 6 months ago. Dyson thinks it is completely acceptable for the rechargeable battery that came with the unit to die after six months and after spending $300 on this glorified dust buster, I should expect to go out and purchase a new $75-$90 battery for it.

I have had a Dyson for 4 months when it stopped picking up anything. I cleaned everything, filters, canister... Still does not pick up my dog hair (it is advertised for pets) or anything else. It was 300.00... Go buy something good like a Shark.

I purchased the new V10 cordless vacuum from Dyson.com on June 22, 2018. By purchasing from their website I was able to select 3 additional attachments for free. I received a confirmation email showing what I had purchased and stating I would receive another email once the product has shipped. I verified there was a pending payment on my credit card so I waited. After 5 business days I still had not received a shipping email so I checked my credit card account only to find the charge had disappeared.

I bought the cordless upright last year and I've had every single part replaced. Every time I used it I got electric shocks. Dyson said that's normal so my battery died out a few times due to this shock. They won't replace anything for me, very bad customer service! Don't buy the cordless because I have 2 corded vacuums from them and I've never had a problem!

The plastic motor housing cracked on our vacuum within the warranty period. I sent in photos and warranty information. Dyson's response to the warranty claim is that this would be considered damage to the machine because the machine is extremely durable. This seems to be faulty logic and circular reasoning. There is no evidence of impact damage on the housing. Everyone in our home who uses the machine says they have NOT had an accident that caused the casing to crack. I think that we are fairly careful with this vacuum. So far, Dyson has not shown any interest in inspecting the machine. Hopefully we can move past this initial problem with communication.

I have had a Dyson DC-44 Animal vacuum for years and it's been great but now it will not suck because of a rubber gasket at the top of the cyclone unit that has through the years worn out and cracked and fell into pieces. I contact Dyson support and they said that the gasket is part of the cyclone unit and can't be purchased by itself. Why would I want to spent $40 for a $2 gasket and they don't even have that part to sell you. Talk about bad customer service. This is a gasket that is replaceable and yet they can't stock it to send out. Am I the only customer that has had this happen. Well for a $2 part Dyson has lost my business and I will tell others about this.

I love this Dyson vacuum. It does a great job of cleaning and has held up very well. Lightweight, swivels and gets to places easily. It is extremely easy to empty, clean filters, add accessory pieces etc.

This is a very functional vacuum. We also like how the vacuum has been designed that makes it easy to use. We have had this cleaner for over 10 yrs. Now with no loss in cleaning power.

I recently had an issue with a ball floor vacuum that included a grinding noise and an electrical burning smell. I called Dyson customer support, troubleshooted, and send the vacuum in for repairs. It came back with the issue unresolved. I called again, was informed my issue wasn't properly communicated and sent to Paramus, NJ, where they're unable to fix my specific problem. I was then given a new UPS code that would send my vacuum to another facility that could fix this problem. When I went to UPS, the code didn't work.

Dyson is the most powerful vacuum I have ever used. It is truly amazing. The downside is that it is heavy and difficult to maneuver. It is an investment that I'm sure will last for a very long time. But using it is a workout every time.

This vacuum cleaner is just fabulous and does what it says on the adverts. It's easy to use and empty, light and picks up really great. I really would recommend.

I have a Dyson upright. The attachments are cheesy, the hose is clumsy to use, and it's all plastic. I laughed when my sister said she took her year old Dyson to a resale store just to get rid of it. I should have listened to her. I would not have bought it in the first place if BB&B didn't have it on sale and I had a 20% discount coupon.

We had an excellent Hoover Vacuum, but moved to a three story in Germany with spider issues as well as floors to do. The Dyson portable was much more capable in covering the whole house without concern for plugs. It also handles both our current 220V as well as 110V. It looks good, easy to dump, I haven't had to look at filters yet.

Dyson has poor suction and poor beater bar. We recently purchased a new Shark vacuum so we vacuumed our living room carpet with the Dyson and after we finished we vacuumed the same carpet with the Shark and it was unbelievable. All the dust the Shark picked up that the Dyson left behind!! So we will no longer use the Dyson!!

Bought the handheld battery operated vacuum mainly to use on my carpeted steps. This vacuum is extremely heavy & almost impossible to use because you have to constantly keep your finger on the on switch. After 2 uses I stopped using it.

Dyson Vacuum is too expensive with too short a battery life. I bought product specifically for cleaning hardwood floors and picking up pet hair. Does poor job.

Vacuum is easy to maneuver around furniture and is not heavy, cleans extremely well, and is easy to maintain. Would recommend a Dyson -- good for cleaning up when you have pets.

It is light enough to get my younguns to vacuum now without a fight. And I love all the attachments, ease of emptying and being cordless. But I am a little disappointed in the suction comparing it with the air powered hand dryers I see also by Dyson. The suction is really no better than a good tank vacuum. It is also pricey but I would recommend it. Household cleaning just got a little easier.

Used Dyson's website for new vacuum, used the Amazon pay button. Address on shipping label at Dyson's end cut-off important info. Unit was returned to Dyson, refund was issued, but had to wait three business days before money would be back in account. I was only offered $50, some accessories I didn't want, and "free" expedited shipping for my wasted time (over three hours between Dyson and UPS) and inconvenience.

This is for the Dyson cordless "Fluffy". I have a small 2-story condo (1200 sq ft) that is fully tiled. Initially it worked well and I could vacuum the entire condo and stairs with a single charge, but after less than 2 years the charge will barely last through the downstairs area. I liked the performance (as long as it would stay charged), and ease of use and handling, but I would not purchase another.

We bought our first Dyson more than a decade ago and never looked back. With a houseful of animals we wanted something bagless, powerful, maneuverable and efficient. We now have several, one for every floor (why climb stairs with a vacuum?) including one of the handy-dandy smaller cordless models.

My Dyson means quite a lot to me. Everyday it’s used with a family including Grandchildren. I need a machine to help me keep my home looking crumb free. Thank you!

So I purchased both an upright and the wand vacuum. The upright hose blew a hole in the first year, could not get anyone from Dyson to return a call, so it sat there. The wand stopped working and again good luck getting much help. Now a few years has gone by, forgot they were still there and I go to a Best Buy which had a Dyson rep who asked me if I had tried one. Well she got more than she bargained for but she gave me a card and told me there was a service center and they would take care of me.

Called Dyson V8 customer svc for battery replacement - after six calls and emails customer service is putting me off with countless suggestions and questions. Obviously this a planned put-off program trying to chase me off. Maybe Shark is the right answer.

Dyson contacted me the day after my initial issue with their customer service and offered to resolve the situation. They explained the upright vacuums are not ideal for some carpets and suggested two different canister models. I selected the Cinetic Big Ball. They provided shipping so I could return the upright and I received my new vacuum today. I assembled it in less than 5 minutes and it works perfectly on my new carpet, stone floors, and wood floors. I couldn't be happier with how the situation was resolved. At the end of the day everyone in customer service and sales was friendly and professional, except for 1 individual. All those good people offset the one bad apple in the bunch which is why I upped the rating to a 5 star. Any company can have a problem, its how they handle it that makes the difference.

Very good vacuum. The head does not always go where directed but I use the handles to pick up the whole appliance to move where I need it. Great success in cleaning all kinds of flooring and big rugs.

I really like my Dyson. It cleans very well. Using some of the attachments is tricky because of how each part of the vacuum comes apart. The hose is bulky but stretches nicely. No problems using it.

It helps so much better on my drapes and my stairs. It also doesn't leave that smell that a vacumn usually makes when you run it. I like it even on my hardwood floors!

The power tool is very difficult to use. Matter of fact we bought another vacuum with an easier power tool. The canister is also gets very dirty and smelly and is very hard to wash.

Dyson Vacuums is the pet hair model. I find it heavy to push around and only one side has the edge cleaner. This means having to turn around and changing direction to get all the edges done. I find it’s also bulky to store. Cleaning it is not horrible except when the 2 extra filters need to be cleaned. They take forever to dry so I bought an extra set so I wouldn’t not have a vacuum for 2 days.

The Dyson vacuum picks up dirt and etc. from carpet and tile. It does not throw the dirt on hard floors. All of the attachments make it possible to clean everything in the home, even fragile and breakable objects. Works wonderfully on stairs and cars. I have never had a vacuum that cleans so well, and I have had some of the best like Kirby and Rainbow. The suction is fantastic!

I have had my Dyson Ball Animal for 6 years. Worth every penny! Any parts that have gone out were so easy to purchase and replace. Have had friends who have purchased 3 vacuums in the time I have had this 1!

The cost is initially high but worth it. Have mine for 8 years and still working efficiently. Easy and simple to use. Great design and carpet cleans very well. Canister easy to empty too.

Dyson DC 14 is a fantastic vacuum. If I was to change anything on this vacuum would be the weight. Very heavy I am a person with M S and it is hard from time to time to lift when putting away as well as getting it out to use. I also think this vacuum could be a little expensive, maybe not for some but for a disable person living on a fix income. After all people with disability's deserve the best as well.

Not ergonomic - hose is very difficult to use. But nice that it goes from hard floor to carpet. One big issue though is need to push down on brush head to get good suction on carpet. But easy to remove dirt.

I love it. Very user friendly. But it could use more attachments and trash capacity could be larger. I do not care for how it moves across the floor. The cord gets caught underneath it at times.

Just so easy to use and keep charged. I do like using it daily instead of breaking out the old canister. I did have my doubts. But not anymore, I would recommend it.

It's a little difficult to figure out and operate the hose and attachments. Hard to pull out the hose and position it to vacuum higher areas such as a couch. Mostly positive experience.

I have had the Dyson for about 2 months and so far I love it. It's not as loud as some vacuums can be, you can actually have a conversation without shutting it off.

I have pets and my Dyson is excellent at picking up pet hair. Also the attachments are all right at hand so switching to them is easy. Also seeing all the dirt and hair you pick up in the clear canister makes cleaning all the more worthwhile.

I bought a Dyson animal vacuum. It worked beautifully for a couple of days and then just stopped having suction. The instruction booklet (only a couple of pages) had no useful trouble-shooting info and I was afraid to take things apart because there isn't an info on how to properly put things back together. Found out it is almost impossible to get local service nearby because Dyson wants you to send things to them to get repaired. Threw the vacuum in the basement and haven't had the heart to deal with it again. Would never buy a Dyson again.

It's heavy, and the detachable wand hose is extremely cumbersome, the beater bar shuts itself off when vacuuming Persian rugs - or anything with deep pile.

The Dyson is light and convenient. It hangs on the wall and is always ready to go even for small spills. As I get older, I appreciate these small conveniences! I am amazed at how much this small, light vacuum picks up. It really has a lot of power and does a better job than my old, clunky Electrolux!

It's terrible when using the hose for other cleaning. The vacuum always falls down. It's a nuisance trying to hold it up and trying to clean with the other. Does have good suction though... that's about it.

Have owned three of these. Two uprights corded and one canister corded. They lasted about a year each. Terribly disappointed! The Shark sweepers I replaced with are fine. I still have the broken ones in my utility room. They just quit working and not easy to use. Easily plugged up! Poor design!!! Lots of money wasted!

You need to be muscle bound to use it and it is way too heavy for a female. Constantly falls over backwards after you push it up into the upright position and all the time catching the power cord on vac wheels and tripping on it. My next one will be a Shark. Never again going to fall for Dyson line of crap.

I’m not unhappy with my Dyson. However more compact and more versatile models are available since I purchased my new Dyson with multiple new functions and less weight.

Dyson has amazing performance. However it is difficult to maneuver due to its heaviness. The cord has to be wound after every use. But it picks up dirt on carpets especially well.

Dyson is a great vacuum, long lasting but dog hair gets clogged but it's easy to take apart and fix by yourself. Occasionally basket my be tricky to put back together.

Dyson might be the popular brand who's looking for best and unique vacuuming experience but they seemed to be falling behind in the game with new vacuum cleaners getting close the to power with much less and more updated user experience. And the price level still might leave a lot of folks rethink on the purchase. However their build quality is second to none.

The Dyson Animal is the best vacuum I have ever owned, in fact, it is the second one I have owned. It does an excellent job of cleaning all of the carpet and is outstanding at picking up dog hair. We have two long haired dogs and you would never know it since the Dyson cleans every bit of dog hair from the floor!

The suction of Dyson is very strong. It penetrated the dirt that is deep down. So much that when I re carpet my home and pulled the old carpet there was very little dirt underneath.

I bought the Dyson Pets Animal Ball (Dyson 227635-01 Ball Animal 2 Upright Vacuum), it's extremely overpriced. I bought it in October and so far I had to bring it into a vacuum shop twice due to the spin brush stopped working! Warranty or not this is annoying that I need to go and bring my Dyson in, my mother has one that has lasted over 15 years so I thought it was a fabulous vacuum. Worked great on tile and carpet, this one when I vacuum on tile it shoots it out the back so therefore it doesn't work well on tile. I feel like I just bought this vacuum over $200 for just the name... SMH. NOT COOL!!!##

I love the bagless option and the ease of emptying the dust catcher. No exposure to the waste when emptying the dust bin. Cleans much better because no bag getting clogged. Next best vacuum to the water filtered variety and less expensive than those brands. Dyson has a nice long cord, lightweight and easy to keep machine clean. With regular cleaning Dyson last many years. Extra mileage makes Dyson worth the expense.

It works great but it is pricey, picks up dog hair and dust easily. The built in extension wand is ok. Should have been built stronger. It's just the right size for my wife to use

The vacuum is awesome in every way. I love it. I wish they were more affordable but it is the best vacuum I have ever had. I would definitely buy other products from Dyson but it takes a while for the average person to save up the money to buy one.

Dyson Vacuums works great. But I wish there was a way to easily clean the dustbin because that gets gross. If you rinse it it takes sooooo long to dry its nuts. but other than that it works well. We have had it for at least 10 years. But the handheld battery sucks. It doesn't last long and that was upsetting mainly when you realize the cost.

I love Dyson! Pulled out carpet fresh from years ago. I was amazed in its suction, light weight, handling, and over-all performance. Only minus - tube for attachments hard to pull out to use.

I have been a Dyson user for the last 16 years. Starting with the animals and now I have the Dyson stick V8. It is wonderful, keeps its charge and cleans quietly and beautifully. I will never have another vacuum other than the stick. Light and easy to use.

I'm here to say the Dyson "Ball" has some incredible planned obsolescence built into its design (at least the DC 15 model). There is for some reason a VERY fine wire in the wiring "yoke" that breaks and the brush quits going. It can be repaired if you have a curious and pilfering mind like myself, but it is a tedious pain. I will also say that my DC 15's "Ball" is faulty and stiff rolling, and in fact is locked-up when pulling backwards. These maladies occurred after unit was 8 years old, so I'm stuck with it. This machine to be sure sucks well, and I'll never again have anything other than a transparent dirt canister. But the price of the Dyson is far too high when you can get other brand "Cyclone" models at far lesser a price. Believe me I remember the old days of smelling dirt during and after vacuuming with the old technology, and rest assured Dyson is no better that the other brands at solving that.

Got this on sale and it has proved over and over again to be worth all the hype. Once you see how well it works you will want one. They are worth the extra cost and live up to the hype.

Dyson is a little difficult to set up at first, it is not like most vacuum cleaners. However, once I started using it, I found it to be very user friendly and strong. The only drawback is the size and weight. I am no longer strong enough to use it. I have a smaller one for small jobs.

Best vacuum I ever purchased, PERIOD. It broke on me and was very sad when I had to use another vacuum, it didn’t come close to suction and how much it holds.

I purchased a Dyson as a factory refurb and that was twelve years ago. Still could suck the chrome off a trailer hitch. Yes I would recommend buying a Dyson. You get what you pay for.

Takes a beating and keeps on going. Bought this for a shedding dog and has not failed once. Actually outlasted the dog. Would highly recommend a Dyson to anyone looking for a great vacuum.

Dyson is a great vacuum cleaner, the power is very strong and picks up everything with ease. It is easy to maintain with no bags to buy. The filter is easy to take off and clean. I love it!

The Dyson vacuum has good suction and several different vacuuming settings. But the cord is poorly located and is stepped on frequently while vacuuming. Bad engineering!

I like not having to change from a floor brush to a beater brush. I do wish using just the wand was easier. But I would buy this vacuum again. The filers are easy to clean.

I have an older Dyson Animal. It works great but it is heavy. All I have ever done to it is wash the filters twice a year. It has good suction and to empty it, I just hold it over an empty bag. I have had it for about 15 years.

I purchased the Dyson cordless vacuum on Black Friday sale and was surprised at the power of such a small vacuum. Well worth the money, lightweight, great suction power and cordless... A+++.

I have the smaller sized yellow ball unit. It's pretty easy to maneuver because it is smaller and lighter. But the cord isn't very long, I have to switch outlets often in the course of vacuuming my home. The canister is tough to open when emptying as well.

I have a ball, when you go from the locked upright position to the working position it hangs up. Not a very good design and when it was about 1 month old the light on the handle that turns on when the power head engages quit working.

The Dyson animal vacuum was great, lasted for about 8 years until the motor quit working. I loved the overall performance, handling and maneuverability, great for pet lovers. I would highly recommend.

This is the best vacuum that I have owned. It is easy to maneuver around furniture and cleans well. The clear container makes it easy to tell when it's full and is easy to empty.

We got the Dyson based on the advertising and our daughter's review. She still loves her Dyson. But I find it heavy and cumbersome. Even the attachments, you can't get into all the nooks & crannies. It's also loud. It may improved over time. But my machine is at least 12 years old. Bought a canister from Sears and am very happy with its performance.

We have four Dyson vacuum cleaners with two of them specially for dog hair. Your advertising is false... They don't work with dog hair, constantly blocking up. My old Henry does a much better job. What a waste to make so many prototypes and in the end it turned out to be rubbish. Regards. Unhappy.

Dyson V7 Animal is GARBAGE. Battery dies within 5-7 minutes on tile. Called customer service. "Lost call" 2x. When I finally got a supervisor, she said the model V8 lasts longer because the battery is better. So I asked if I could upgrade given this is a brand new once-used Dyson and she said no that I could sell mine on eBay. Bad experience with Dyson. No customer service. Will never get my $$$.

I purchased this vacuum cleaner online and it lasted less than one week. The assembly instructions, as usual, are unnecessarily complicated and difficult to follow, something that is universal in today’s instruction manuals. When it was finally assembled, I vacuumed the living room and hallway and then attempted to clean out the canister. The canister comes off, but there is no way of cleaning the dust, dirt, and soot out of it other than to reach in with a knife or some other slim article and scraping it out by hand. I did this twice.

Dyson Stick - This vacuum is horrible. I have to sweep with a broom before I can vacuum because God forbid you should run over a hair or something, it stops working immediately! It does not have a very long charge and you seriously can't vacuum up anything without it getting clogged.

I purchased a Dyson ball vacuum, I loved it from the first day I received it. While the cleaner wasn't cheap, in the long run it is one of the best investments I have made in my home. Every time I vacuum, I feel confident that my floors are clean enough for the baby to crawl on. The suction is powerful and emptying the vacuum is a breeze. But what I love most is the ball that allows it to pivot in any direction.

I am disabled with over 20 back surgeries and 3 knee replacements. My husband bought me the Dyson upright and the Dyson stick cleaner. I was amazed how easy they are to push and use. I can finally take care of my home by myself. When you empty the dust containers it's unbelievable the amount it picks up. I didn't realize all that came out of my carpet. I wish they would make a carpet steam cleaner with the same ease of use.

Dyson vacuums are just a brand and got famous wrongly just to charge more. The vacuum not handy and it's difficult to change the different brush. Price are too high and they're not worth for what they charge. They should be stopped selling this high because they are garbage. Ripoff.

I love the quality build with Dyson and their looks. They're very powerful, look amazing but the price is the big issue because I find their prices so much more expensive than all other makers.

I have a Dyson handheld battery operated vacuum for my RV and I absolutely love it. It is small (fits in tight spaces) and cleans great! It charges on the wall, so it is always ready when I'm ready to use it!

I have the Dyson ball and the Dyson stick V8. I use the stick 90% of the time because it is cordless and quick to grab. I have upgraded it to the one that runs about 30 minutes... More than enough time for me. Lightweight and easy to use if you have joint problems. But what impresses me most is the amount of fine dirt these vacuums pick up.

It has very strong suction and it's really easy to use. It has an extra long hose that I really like. It doesn't use bags and the dirt hopper is very easy to empty.

Dyson Vacuum is advertised as wonderful but is expensive and not at all useful except on straight runs. It is heavy, clumsy, the tube is stiff and does not come out gracefully. It is a terrible waste of money.

I loved my Dyson V6 for three years. My warranty expired in 2017 and my Dyson had the dreaded flashing red light in March 2018 which basically means you need a new battery, yours is dead. The Dyson rep explained that this happens very often. I asked what I did to cause this and she said it just happens with use and that it was no fault of my own and followed that with, "Since you're out of warranty you can buy a new one for 85$ and it might be more cost effective to buy a whole new vacuum." To which I asked if there were any models that didn't have this problem and she basically said no. She only recommended the 600$ V10.

I bought a rechargeable Dyson... Love the size, the manageability, it worked well for what I needed. Cleaned quickly and easily. But it only worked for about seven months the right way. Dirt jams now so if I use it I have to unjam it every five minutes or so. I'm very disappointed.

Every time I vacuum, I am amazed at how much dust and "stuff" the Dyson picks up. My husband says, I say that every time, but I am impressed. Whoever designed it was a genius.

I have a smaller version of a Dyson. It is easier to move than a full size one and the lighter weight makes it easier to lift and take up and downstairs. However, I don't like that after a couple of years the hose for the attachments to be used on stairs doesn't have as much suction.

I bought the small Dyson as I need a very light vacuum due to physical problems. The vacuum works well for a brief time, then stops, even though it has been emptied. The cost was way too much for this kind of performance.

Canister type: roller doesn't consistently roll, and there are no wheels on the vacuum part so it has to be pushed with effort. There are some impossible to reach parts that get clogged.

This is my second or third Dyson. I was hooked after the few days with the first. I have great trust in the performance and fulfillment of promise in my Dyson. I also like the look and style.

Dyson Vacuum is a bit pricey but picks up great. However, it has too many attachments for me, I don't know how to use half of them. But I would buy again.

I have had my Dyson for more than 11 years and it is still running strong and working well. It is so easy to take apart and clean. I love that the filters don't have to be replaced and can easily be cleaned with just water and air dry. It picks up so much dirt and hair and the attachments work wonders reaching the hard to reach areas in a home, like between the washer and dryer, beneath the bed and the curtains. I recommend the stand-up Dyson vacuum to everyone and although I'd love a new Dyson and want to upgrade, I can't see spending the money when my old one still works SO well. It has outlived my mom's Hoover and other brands I've had in the past. Although it is expensive, it lasts for SO long and therefore is good value for the money. I should get paid by Dyson for how much I talk this company up. I even got a person at Costco to buy a vacuum from Dyson, after sharing my wonderful life experience. :)

My Dyson vacuum cleaners (I have 2 different models) have lacked the suction and performance that I expected. When Dyson was contacted, they were unable to provide any additional advice on rectifying the problem.

Have owned a Dyson DC25 almost two years now. Works flawless and picks up more dirt than most vacuums I've owned in the past. HEPA filter still in great shape. Use once a week.

The battery drain so fast, they did not mentioned in their product description that is not for long vacuum cleanings. After less than 10 mins you need to charge again and wait a long time to charge.

Dyson cleans great. Has a lot of suction, very easy to handle, all around great vacuum. Cost is not that much more when you consider you are getting the best.

I have Dyson and an Oreck. Dyson for quick pickups and on hardwood and tile before using mop to clean the floor, and Oreck for thorough vacuuming especially on carpet.

Dyson's way overpriced for an average vacuum cleaner. I was actually going to return it, but I had left the cord out on the floor inadvertently, and the cat severely chewed the cord. I can use it but could not return it.

Dyson Vacuum whisks away the pet hairs, floor dirt, dust, and carpet collection. A tool worth its price and a wife who constantly raves about how this tool cleans, hence very happy vacuuming.

I love Dyson. I had one for 11 years and then gave to my daughter and bought a Shark to try. I like the Shark too. However my Dyson if I knew then what I know now I'd bought another Dyson. Really it's what's best for me but that does not mean that it meets everyone's needs cause every one has a different need of sweeper and mine 3 bedroom, 2 bath, home one level, no kids just grandkids here and there, it's all I really need and it does the job. I have a cat and allergies too and it keeps my floors swept clean enough that I don't have sneezing and itching side effects from the hair or dust! Good job Dyson!!

The vac lost its suction power when a small piece in the vac would not switch back and forth. It was a very poor design for a vac that was so expensive and positively hyped by the manufacturer. I will never again purchase this brand, and it was the second Dyson that I owned.

This is the second one we have. One battery type. One electric 110 volt ball type. They both work great. A little heavy for my wife though. But good all round vacuum.

Bought my Dyson 5 yrs. ago. Too expensive, fell apart, poorly made. The only thing good is it does have powerful suction. But never again. Not worth the price, should be cheaper in price.

I bought my first Dyson V5 portable vacuum cleaner, after 3 years, the battery would not charge, I called Dyson, they insisted I needed a new battery. Bought new battery $99. Replaced battery, with new one, battery, same problem, after further inspection, and having paid and received the new battery, I realized the battery was coming loose. Turns out it was not the battery, but the two very small screws that hold the battery into the body of the machine. I called again, now they want me to send in the body of the Dyson. $75 to check the body of the machine out, should I require a new plastic body replacement, Dyson wants 250.00. Save your money Folks and go out and buy another brand, Good little machine but not Reliable. The new battery continues to fall out of the body, the two little screws that they sent with the new battery do not hold the battery to the body either.

This is the best vacuum I have ever owned. It picks up the dirt, lint and dust off my tile floors without having to go over it twice. It vacuums the edges and corners with ease. I wouldn't buy or recommend any other vacuum at this time.

This vacuum cleaner was sold as a pet type vacuum cleaner. The rollers at the bottom do not handle pet hair well at all and clog up so they don't roll. Overall, if you don't have pets - it does a thorough job on the carpet.

This is my second Dyson cordless. The new one has more power, lasts longer on a charge, but my favorite feature is that there are separate feet for carpet and hard floors. My old model tended to just push the solid pieces instead of sucking them up.

Expensive vacuum but is relatively good in cleaning. Performance better on carpet than hardwood, tile or other flat surfaces. However, emptying the vacuum isn't always easy to accomplish.

I have had a problem almost since I've owned it... You pull the trigger and it revs up and down... Never a full steady motor. What should I do or can anyone tell me what I need to do to get it to run steady and continuous. Any helpful suggestions would be appreciated... Thanks.

It is a great vacuum for carpets but not my cup of tea. I don't like how big nor how heavy it is. I also much prefer a cordless vacuum.

I bought Dyson Absolute with the Costco consumer craze last fall. I tried to use it to clean sparkles from the floor and furniture during and after Christmas decorating- fail! Brought out my trusty Dirt Devil to finish the job. Later, after sitting 2 weeks on the charger, brought this out again to clean under the bed and nightstands. Again, so disappointed. I tried the 2 heads and the long narrow crevice cleaner. The vacuum died within a half hour! Still had to use a dust mop and Pledge to get all the dust bunnies off my hardwood floors.

Our small Dyson runs but it seems to get hot and stops. So we need to take it some dealer to fix it. Cannot find repair shops for vacuum. Experience good though.

Have had it many years and has never stopped working. I have been through so many other vacuums like Hoover and Eureka and they always breakdown. Dyson cost more, but worth it. It just works.

Great appearance, tried both small handheld & ball one that plugs & pull around. They were not as powerful as we imagined they would be. Overall did not keep battery power long & lifespan of vacuum overall bad. Next purchase will be a vacuum of lesser brand name - will do away with name hype!

This was the most awesome vacuum ever for the first year, but then it started getting shorter and shorter on battery life. Now, I can only vacuum for 6 minutes before it cuts out. Also, it pulsate even when all the filters are clean. The heat filter that goes in the top seems to be the culprit. I took that apart so it would run normally but even that doesn't work anymore. For the $500 I paid for the Absolute I sure wish it would have lasted longer.

I love my Dyson. It is easy to use and really has great suction. Being able to empty the "bag" each time I vacuum has kept those musty, yucky smells out of the closet where I store my Dyson. I like that a lot!

The cordless unit is built good. The battery power is way underpowered period. I get maybe 18 minutes on low speed, which has only a medium suction strength. Flip it over to max power and run. You only get about 6 to 7 minutes of run time and then the vacuum turns off and the battery pack is extremely hot. The specs are definitely exaggerated for performance. My wife believed their false advertising and now we are stuck with basically a vacuum that is great for picking up some bread crumbs quickly and then wait for it to recharge the battery. ABSOLUTELY NOT WORTH THE MONEY!!! Sorry Dyson but the truth hurts!

I have owned a Dyson vacumm for 12 + years, and have never had an issue. Purchased my first Dyson handheld on Aug 1, 2017, and by Feb 2018, the battery died!!! The machine will not work at all!!! Called Dyson, only to learn there is an issue with this unit's battery pack, and they would send me a new one, BUT they were out of stock! and didn't know when it would be available!!! So in the meantime, I am unable to use my $150 Dyson product! Not what I expected for spending this sort of money, AND with Dyson having the reputation it does, or TRIES to have... should have stuck with a Shark!!! I am sure I wouldn't have had this problem!!! They def aren't making Dysons like they used to... story of the new world...

Dyson makes a great vacuum. I use it daily and I have it serviced every six months just for a cleaning and it runs like new. Picks up dog hair and other debris. Clogs often, but it's easy to unclog and continue your cleaning.

Dyson vacuum is a bit pricey and I wish it was a bit more affordable. It also is a bit complicated to use (at least the one I have), especially at the beginning, but once you get a hold of it, it's not that bad. And overall it's a great vacuum.

The vacuum price seems to be high for what it is. But it does a good job even though it is a bit cumbersome to use the attachment features such as the handheld attachments. This is mainly due to the placement of the hose in the handle. Also, it is cumbersome to clean the unit and dry the parts.

It's not that great working or picking up debris from floor or cleaning it out after use. For the expensive price don't know if would purchase it again. Would look at other makes and read up customer comments.

The cost to get a Dyson is astronomical but long lasting and great performance. I would like to see better thought put into being able to do stairs, upholstery, under the fridge. It's easy enough to roll around. It does leave marks on my furniture and cabinet edges where it bumps them as I use it. There are a couple of tubes I can't clear out or clean out. I'd like better accessibility to all tubes in case they are clogged or soiled. I love the unit but the price makes me consider something else next time I need one.

Dyson vac brush broke. Dyson was kind enough to send a "free" brush, despite the fact that the warranty I purchased did not cover the brush. The first one arrived within 2 weeks. Wrong brush. "Just go to UPS store and return it. We'll send you a new one." Sent me a new one, but still the wrong one: Just go to UPS and return brush wait for a new one. By the time that one came in, I had a new problem- vac won't start at all. Waited two more weeks, got a new charger... didn't do a thing!!! "NO worries," says Dyson, "Just return that one to UPS store, we'll send you a new one." Are you kidding me? Dyson's solution this time: go back to UPS (they know me by name now) return the entire unit, wait 7-10 business days, they'll look at it and let me know what's wrong with it. Who's idea of expert customer service is this? Worse part... on all 4 occasions there wasn't a single supervisor "available" to talk to me. This is NOT good customer service.

DC59 Cordless Vacuum. I was experiencing issues so I took it to a independent repair center. Older fellow advised it was the battery and these units are known for this. Call Dyson - they say it's the filter. Order a new filter for $40. Get the new filter and guess what - SAME PROBLEM. Call Dyson back. They can get me a new battery in a month for $120. INSANE! The vacuum is out of warranty but barely used. I have cordless drill batteries I have used for years that still run. Customer service person was so flippant. "Thanks for calling". Note - I put my name to be called back for a survey and surprise, surprise...no call. Don't want our survey numbers to look bad. I DO NOT RECOMMEND THIS VACUUM. Good-bye Dyson!

I do love the suction on this vacuum, the only negative issue is the hose. It doesn't want to stretch out when you try to expand it. I have pinched my finger more than once on this hose but other than that works great compared to my Miele & Electrolux!

I have a DC44. It picks up dust, but not a piece of rice. The dust container is difficult to empty and the roller is almost impossible to extract and clean. My Swiffer vacuum works just as well for floor cleaning.

Dyson is a poor choice in vacuum cleaners. Dyson- Too expensive but worse than that for dust mites, bacteria, mold, fungus, and allergens. Dyson, never again! After you empty the canister and remove it to expose the cyclonic unit you'll notice behind the screen which wraps around the outside below the cyclonic head is trapped dust, dirt, bacteria, allergens and more. Now take the unit tap it/shake it over the sink or toilet and prepare to be amazed and disgusted. Dyson cautions against using water or liquid cleaners (disinfectants). If you can't use water or a liquid cleaner you are leaving a hotbed of dust, dust mites, mold, allergens, and bacteria.

We have had a Dyson DC33 for about 5 years. While it is a bit heavy for use on stairs, it works great on floors, rugs, and carpets. The bagless feature is outstanding! So easy to empty, and it is amazing how much dirt, dog hair, dust, etc is sucked into the container. All the pieces easily snap together, and the overall unit is extremely sturdy. It is the best vacuum we have ever had, and we've had many of the other brands.

Had to send back for repair, would not work even after cleaning all filters, etc. It is very good when it works and very bad when it does not. Clogs easily also, not worth the high price.

Dyson Stick has Constant power right until the battery dies. We use it daily around the kitchen and bathrooms in particular. Even on our low-level loop carpet.

The Dyson stick vacuum is by far the best vacuum I have ever used. It is very powerful and it is cordless which makes it very convenient. I use the Dyson stick vacuum on a daily basis.

Best quality, most hardy vacuum in the world. Powerful suction quality parts. The Dyson is worthy to be called a Vacuum... I look forward to vacuum.

Purchased a Dyson, because of the reviews. I hate it, worse vacuum cleaner ever!! Wish I had my money back. Have a Shark that runs circles around the Dyson.

Dyson Animal, bought 6 to 7 years ago. Didn't like it when we bought it (wife's pick and I do all the vacuuming). Dirty filthy container, have to take it apart to get all the fuzzy dust out. Filter is washable but clogs in a heartbeat. Can't go to Lowe's, Walmart, Home Depot or anywhere to get parts (like belts or new filter). Have to be ordered through Dyson (totally stupid). Attachments came with it but wife lost them and they cost an arm and a leg and your first born to buy replacements. Save your money, they are way overrated.

The Dyson is a great vacuum especially if you have pets. It has great suction and like the cup to empty instead of a bag saves you money. I feel the price was a lot but for the experience with Dyson I have had it for years. I wish my model was lighter but love the fact that you can vacuum stairs with long wand.

I appreciate that I don't have to buy bags for this, the filter is easy to clean once you find it, and that it is compact. However, I do not like the hose connection figuration so that one pulls the canister with the hose as it is.

Best vacuum I have ever used. The suction power is great, it never diminishes. You can hear it working and see everything it picks up. I also like how easy it is to dump the dirt contents, and the washable filters.

As a dog owner, 2 German Shepherds, we constantly have tumbleweeds blowing across our tile floor downstairs. Our second floor is carpet, which hides a lot of dog hair. We were tired of buying bags for our Kenmore and wanted a newer canister made for pets. The Dyson DC39 was the ticket. Powerful, no bags and easy to store. Interesting test was we vacuumed the entire upstairs with the Kenmore, and bag was 1/4 full. We followed up with the Dyson and had to empty the dirt holder 3 times. Pretty gross what was being left behind after we thought of carpet was clean from the Kenmore.

The Dyson vacuum is heavy, cumbersome and stiff. The retractable suction hose is stiff and hard to extend and for the price doesn't do much better than vacuums for one half or a third of the price. I keep lending it out to people hoping it will die soon and I can justify buying something else.