Closet World Reviews

When we redid the closet using Closet World, the designer was very nice and designed the whole thing. And the installation was quick. But I don’t like the fact that they keep calling me and soliciting services. I keep telling them I’m not interested, but they keep calling. It's annoying.

My rental property had no closet before. It was an empty space. So, I installed Closet World products in there and everybody liked it a lot including the mirrored doors. The installation team kept finding issues with the building being old and that nothing was straight. So, I had to hire somebody to do whatever they weren't able to do. But the installers did a good job.

I had a designer out 12/4/2019. After she completed the design, I realized it might present a problem accessing my water heater. I on looked at my invoice for her number and there was not one. I called the customer service number on Friday after her visit to change the order (within the 72-hour cancellation window) and I never heard from the designer. I phoned customer service again and this time she returned my call. When I told her my problem she said they could change the installation location, but they would not decrease the price because I would not need the extra cabinet. She refused to seek an adjustment.

About 15 years ago, I had my closet redone by Closet World. I had to take everything out of the closet and I painted it. Then they came in and did what they did. It went really fast. Recently, I had to replace some rods. In my garage, some of them had that plastic on the end to where you hook the rod and it broke. I had brackets put in for it to be able to hold. It's something heavier than plastic so it'll last longer. The installation went well and I’m very happy with what they did. I'm gonna be moving out-of-state and I'm gonna build me a house. I would call them again and have them do it there too.

My experience with Closet World was great! They did a great installation job. The problem is they have called me every month since then, asking to come over and give me a free estimate. I keep telling them they already did the job but they keep calling and insisting anyway. I'm trying to get off their call list. It's very annoying.

I had used Closet World 10 years ago. I used to live in an apartment, but I own the apartment building. I had to redo my closet and it was really a beautiful job. They put up a wall unit for me with drawers and it was very good. 10 years ago, it wasn’t at $900. So when I live in a house which is part of my building, adjacent to the building, I needed my linen closet redone because I was gonna turn it into a craft closet where I keep my arts and crafts stuff. They did a horrible job. I didn’t like the way they did it. They gave me a price and then when they came out, they upped the price. They said they had to charge more for this and that. So, I said, “Never mind. Forget it.”

We had five closets done by Closet World and it was a process. The first three closets got done really good and in a timely manner. But the fourth one was a mess and took a couple of tries. Throughout the process, they never made me feel like they got measurements wrong. The last one, which was with a glass door, was a nightmare because it took about nine tries. The frustration was that I have to take time off, they would come in and it wasn’t the right measurement, so then I wasted my time. It took a while, but at least, we're done right now. And I'm happy that it's done with.

I had gone to a private company and I was having difficulty with getting calls back and with understanding communication. I had a representative from Closet World come out and after I got an idea of the pricing being so high, I had to think about it. Then she came back out again and we talked about design. I’m very pleased with what I have as well as the designer’s performance and communication with me to get exactly what I wanted. The installation took six hours. It turned out that what I ended up with was about the same as one of the ads that I see, and I do show people and mention it.

I would honestly never recommend Closet World to anyone! I paid $1549 for a closet organizer system to be installed. The installer could not install the new system due to the manufacturer did not send out parts to spec. After multiple phone calls to a supervisor who never returned my calls I am still without the baseboards they removed and threw away from my custom closet, the bottom frame of my drawers and also including the right side of my closet and left side don't match with a finished board. I would rate them a zero star if available. Now going to court over my unfinished closet.

I paid a price of $1750 for a closet that lasts for less than 10 months, yet I had to pay another $60 out of my own pocket for ClosetWorld's mistake. My professional carpenter examined the faulty installation on site and explained that the damage was clearly an installation error not an user error. There are FIVE hinges in total on each door. But the hinge that falls off is neither from the TOP TWO nor from the MIDDLE TWO, but the BOTTOM ONE - which is the lowest. You might hang on the top of the door to apply force to detach the top two hinges, or forcefully pull the door handle (located at the middle of the door) to detach the middle two. However, the one that actually came off is the BOTTOM one that receives the least amount of stress/force possible which contradicts ClosetWorld's "forced out" argument.

Penny was great. Stick with her. We had them do three closets and when she first got here, we thought we wanted it done a certain way. Being the expert, she asked if we might want to do it another way and she was 100% correct. The way the closets got designed was a lot on her, and it was perfect. And then, the installers Closet World sent took care of everything. They also cleaned up everything. It went really smoothly and quickly. From the time we sat down and designed the closets, it took about four days to get the installation done.

I had a wall shelf installed in the office through Closet World and I like the work that they did. The two guys did it in a few hours and it looks nice. The designer was also good.

Closet World's rep was professional and knowledgeable, and their installers were invisible. They just came, did their thing and left. We had a closet repaired, where half of an existing closet had to be rebuilt. It would have been nice if they could have handled the painting at a reasonable price, though. I had to have a man come in and do touch up after they installed the closet. Other than that, it was a great experience.

Closet World's rep was very sweet and nice. She gave us exactly what we asked for. We had them install a closet with a sliding door with a mirror. The inside portion of what they put in is like a bookshelf. The final product is great.

We had Closet World install a wood grain veneer built-in closet for us. The one we got has drawers hanging. The installers started promptly and worked quietly and diligently. They cleaned up after themselves too. The installation experience was good. Thus far, we're really happy with our closet and their pricing. People should by all means, contact Closet World for any of their needs.

My brother and sister-in-law had Closet World cabinets installed in their house. They were good quality cabinets and I didn't want to have cabinets installed again later. I had my garage cleared and they put the cabinets up. I then decided to order one more cabinet and they came out at a later date. It went well and I was impressed with the way it was done. The cabinets are holding up well. But I don’t like that about once every two months, I get phone calls from Closet World offering 50% off. I just spent $5,000 on cabinets in my garage. I'm not gonna do my closet right now. If you were satisfied with them the first time, you're gonna call when you're ready to buy new cabinets again and then have them do it the second time. Aside from that, everything went great with Closet World.

I was on a tight timeframe and Closet World was able to do it in the time I needed it. The designer was great and I redid three of my closets on my house. I was impressed by how fast the reps were able to mark everything out, and that the price point was solid for what I was trying to do, so that was good. But I get a call every two weeks which is super annoying to me. They don't know that I'm in their system and I bought closets from them again.

Things are not good. First of all, the designer didn’t consider the right place. She didn’t tell me the closet was without a backboard, so we had to paint the walls color like the closet. It added extra work. I wish she had told us earlier so that when we designed the house, we could have left the area blank to match the closet. When everything was delivered, the worker had to re-cut everything. So, it was not the original plan design. When I called the designer, she said it was too late to change it. She said, “I will ask the sales manager to give you a discount,” and when I contacted her, she never responded. Also, when they installed something, they didn’t install properly so we cannot use it. I called Closet World and nobody followed up. I wish that someone could come to revise it. I don’t have time to keep on calling because every time to call, it’s 30 minutes to get a hold of somebody to talk. And after you talk, nobody knows what’s going on.

Closet World advertises a lot and my mom had a friend who worked for them years ago. She always told my mom that they do great work. Someone came out for the consultation and they were difficult because on the first appointment, the person showed up downtown but never made it in the building and wanted to reschedule. It was a huge inconvenience and I wasn’t gonna go with Closet World but someone called and I said okay as long as they make it next time. When Lilly showed up, she was super great and she was a nice, pleasant person. She took the measurements. The design made 65% of my expectations and I went with what she suggested.

We had a completed project many years ago with Closet World on a different bedroom and this time, it was for a walk-in closet in a master bedroom. The reps came out first to measure and then make the drawings. Then, they came back and they had to do the drawing again and remeasure. On the third visit, which was the installation, there were a couple of hiccups. We had the floor tiled just before having the installation so that it matched the tile in the master bath because that’s the access to the walk-in closet in the master bathroom. So, we finished that and we had the carpeting removed from that walk-in closet. The tile installers were hit-and-miss and the floor wasn’t perfectly level.

I had been wanting to try Closet World for a long time. We got something from the mail and when we bought our house, I tried them out. The saleslady was great and very informative but we had issues during the installation phase. The installers had to come back at least three times to finally finish the job. They didn’t have the proper materials and the right measurement. I had to wait longer than the estimated date that I told them and even the installation wasn’t up to par. They tried their best to fix the issue, but my husband and I gave up. I was tired of arguing and I didn’t know what else to do so, we just left it. We paid almost nine grand and it looked like IKEA products, so it didn’t really make sense to us. We were expecting a lot more with the money that we paid. The experience with Closet World was not good and we’re not gonna be working with them again.

We were referred to Closet World and we looked at a few other closet companies but we liked their pricing. We had the master bedroom closet installed and the designer was cool. The installer did a good job although the wrong drawers were put on the truck by the people who loaded them. So, it didn’t fit the closet but they came two weeks later to put the drawers back in.

I had three closets installed by Closet World. The designer helped me. I had a rough idea, but they did all the details. Other than adding some extra upgrades, the design was pretty right on. The installation was quick and they finished it, so it was perfect. But they shipped one of the items as damaged, so they came back the next week and installed the new one.

I had one of their designers come out initially and she told me I could not have done what I wanted. I found out from the installer the designer was wrong. I had to have 50% of my closet redone to make the change. They came out and put in a bad wall with holes that were torn up causing the rod to not hold and fall down with weight of any clothes. Scheduled an appointment, person did not show up. Have left 4 messages with the person handling my account and he will not even respond. They also damaged my brand new marble floor on the initial install!

Everything went great with Closet World. It was easy to set up an appointment with them and they were really helpful when they came. I had closet doors and closet organizers installed and the quality of the installation was good. The installers were professional and clean, and quick too. Everything went smoothly.

I had a teeny office with a desk in it but I would rather have a closet than an office that I don’t use. I wanted to hire somebody and Closet World had this advertisement that I saw every week so, I went with them and I have a walk-in closet now. The installer had to come out to do the baseboards and didn’t talk too much. He was a nice guy and he did it fast and clean. But I wish I spent a few more minutes discussing the options so I didn't have such a bare closet now. It's very barren looking and I thought the dresser drawer would fit better. It’s smaller than the opening so, it's kinda like a waste of space. Also, they were cheap and crappy. It's not gonna last long but it looks nice and it's very clean. It's brand new and I waited about two months to put anything in there. I noticed when I first came in that the drawers were wobbly and not very well-fitting. It was light and wasn't very sturdy.

We’ve heard some good opinions about Closet World and although they were more expensive, they were willing to get close to the other place I called. The sales rep explained the stuff good. My daughter and I worked on the design and it was easy telling him what we wanted. During installation, when I found out that the guys were doing something wrong, they were willing to fix it and did it on the spot. The new closets are in my daughter’s new apartment and she’s happy.

Given the price, I went with Closet World to have a pantry and a dresser installed. Their designer did a good job but I wish her design could be on a computer draft so you can see it on the computer instead of handwritten. Also, there were some pieces that were wrong when the installers first came out, but they came back and took care of that.

I’ve used Closet World a few times before, and from my experience, it’s always been good. They did some work in my other house. I’ve used them for years and I’ve always been satisfied with the work they’ve done in this house. We’re very satisfied with what Closet World did. The latest one was in the garage. I had the wall closets and this rack thing you can hang bikes and stuff on it. And it’s working out really well. The designer was very good. The installation team was on time. I had a lot to do, and I think they did a good job in my time frame.

I saw a Closet World flyer and it looked like everything I was looking for, so I called them and never called anybody else. I did a garage remodel, so I had cabinets, work bench and flooring installed. So far, they held up really good. The installers were great. The original sales rep that came out was very technical and came up with drawings about exactly what I wanted, and that was what was installed. I followed up with her and told her how happy I was with it.

I wanted something functional and Closet World's had the closets that I was looking for. Their closets were simple and clean. I had a small bedroom closet installed. The person that came to my house came on time. She helped me with how to design something in a small space and she was very good at it. Everything was done in less than an hour, which was very fast. After she made a design, I agreed and signed the contract. Then, a week later, two people came to install the closet. Everything was installed well.

15 years ago, my mom used Closet World. And when I needed to get my closet done, I didn't do much research and just went with them. But the designer that I got was very overpowering and overbearing. I would have liked a better designer. She knew better than I did and wanted to spend my money, but it wasn't her money to spend. Other than that, I had two closets done and the installation went well. At first, the drawers didn't fit, but they fixed that and I'm happy with the finished closets.

We are a repeat Closet World customer. We did our garage closets, cabinets in 2015. And then, my wife decided to do her walk-in closet, so we did that with a different designer. When she came out, she was very nice, professional and explained everything. The installer did everything very nicely. Unfortunately, we had some issue. The drawers were making noises. We reached out to the saleslady several times but we didn't get any response back. So, that was disappointing.

I had Closet World install a bedroom closet and an office desk. The designer was very nice but the installation was bad. It was not properly done and I had a lot of problems with it. It was damaged and Closet World didn't go for the size of the items that I wanted. At the time, I was in need. I have always done my own work and I used to do my own closets. This is the very first time that I let anybody do carpentry work. The money that they asked was outrageous but I said that I might as well have something nice done right away. They said they would do it in one day and they did it. But on the first day that they were supposed to come, the guy called me about an hour before, saying that they would not be able to install my closet because the guy got sick. Closet World is a large company. I got them over from TV and they pay a lot of money to be on TV. Then they call me up an hour early to tell me that the guy that is supposed to install is sick? What kind of stupid company do they have?

I've used Closet World in the different homes that I've had. I've had good service with them whenever I've used them and figured, why change? The designer I had was great, very helpful and explained everything to me. She was very good at showing me different options and the things that I had. I knew what I wanted and what I had to have, but she put it together for me and designed the closet. She took my ideas and put something together for me.

I used Closet World because of their pricing and I had a good experience with their designer who helped me. I already know the design I wanted. The installers were great but I wanted things just a little bit different than what the designer had promised, and it wasn’t as promised. The closet was not as designed and we had to change some things and adjust it. So, I had to call the main office and request those items, but then they had said they weren’t on the order. I said, “Yes, they were.” I told them that they could take their closets and shove them and I would pay someone else, or they could give me the items I was told. So, they gave me the items I was told. The installers made everything the way it was supposed to be after I talked to the manager. In the end, the closet came out okay. It’s not perfect, but it’s good enough. Now, everything’s fine.

I had Closet World install a closet for us. I just picked them on the internet and the designer they sent out was nice. I have a lot of clothes and she helped me with that. She tried to do her best and she was excellent. I still have to get rid of a lot of clothes because I can't fit them in there. The installers were so helpful and did whatever I said. Installation took four or five days and they cleaned good after. The finished product was okay. I was thinking of having real wood in my closet, but I can't have that because Closet World doesn’t do that. Nonetheless, the material they used was okay.

A designer from Closet World helped us create our closet. The closet is accurate from the design and everything we wanted is there. It also looks great. During the installation, my contractor was there and it was uneventful, which was good.

I called Closet World and they responded real quick, and they had the product. My experience with the designer was fantastic. She was great. I basically wanted to reduce my load that I had in the closet, and she helped me with that. We designed and redesigned three or four times, and she was on with it. She knew what she was doing and we closed the whole thing properly. I got what I wanted and I'm enjoying my closet right now. The installation crew was fantastic. They always cleaned up after themselves. We needed some other things done and they were there to do them, and that was great. So far, everything has been completed. I like Closet World so much. I really enjoy dealing with them. As a matter of fact, I had a contractor which used them in a previous house that we had and it cost me over $10,000. They said, “Well, you should have dealt with us directly.” Overall, my experience with Closet World was very good.

The designer we worked with helped us come up with some ideas and was good. Her final design was pretty accurate, as far as what we wanted. We chose Closet World because of the bids that they provided. But the installation experience was not good. There were some pieces that were not measured correctly and that delayed us a couple of weeks. Closet World also sent out one guy to do the work when it required two and that delayed things as well. It turned out to be an all-day project when I was told it was only gonna be a period of time and not hurt my schedule. I was supposed to be somewhere else and I had to cancel. The guy who was in charge of the installation, the supervisor, had promised to provide a reduction due to the inconvenience but it was never followed up. The contact I received was more of trying to sell me more stuff.

Closet World had a special discount rate and they did a good job. The designer that came out was fabulous, but his manager was a really slick and aggressively pushy dude who was trying to get us to pull the trigger on it before I could do it. I had a timeline and I was working with it for my employer and the manager was obviously trying to close the deal immediately. He was obnoxious and it was not a pleasant experience. But the guy that came to do the measuring and the installation teams were total pros, and very calm and relaxing. There was no pressure. We had some extra shelves made and there was a scratch in one of the things, but they came back and fixed it right away. The closet is great and it’s very good quality.

Closet World was the company that came up on Google and the designer’s idea was exactly what I wanted. The installation went great and everything was perfectly fine. It took less than two hours. I love the finished product but I’m supposed to get a refund and I never got it. They charged me for cutting out the baseboard area, and it wasn’t cut out. So, we just had to make do with what they brought.

I had Closet World install a closet for me. When I saw them in the paper and on TV, I said, “Well, let me go ahead and give them a call,” and they came out. The designer was very friendly, nice and I liked her. I told her I wanted a lot of shelves and hanging room and she helped me with the design. Everything that she did was great, and when their installer came out, what they had and what I had was something different. There were three shelves missing and I had to pay extra for those. It was included in the design I had, but not the one they brought here.

This company is disreputable and has no credibility with me as a designer who has to book appointments and be timely and work with deadlines. I had an appt set for a Saturday morning but received a call the afternoon before cancelling for with no reason for the cancellation. The caller said the rep would call me to rebook that day, but again, no call. Completely unreliable and no matter how great the product might be, reps who are unreliable are not going to get a star from me.

We did a closet upgrade with Closet World. The actual designer who spoke to us was fine and thorough. And the initial installation went fine except that there was a hiccup. There were two sides to the closet and somebody hadn’t communicated what one side was gonna be, so they were missing a piece and had to reschedule the other side to get completed a couple of weeks later. The quality of our new closet is great. The closets are more organized, and it’s a cleaner look. It’s what we expected.

Closet World's prices are 50% off. They gave me a high price and then they took off the 50. The price doesn't matter for me, but the closet is not fit well. The door has a big gap. I don't wanna be dusting into the closet and that was why I had a glass door installed, but there's a huge gap, so still, dust is going to the inside of the closet.

I decided I wanted to do my closet. I had a company come out and they were extremely expensive. So I checked other companies and it turned out they were just as expensive. But I just wanted to get it done. I didn't keep looking and went with Closet World. I did a closet and wall unit in my bedroom and they were terrific. The designer was very good. I'm looking at a possible wall unit for my kitchen down the road.

Closet World's price was good and the consultation was straightforward considering everything I needed. The designer wrote it out. A lot of the other companies now have computer systems where they can send you 3-D images of everything and just a whole lot of fancy stuff, but what was it for me were the expertise and the experience of knowing what I needed. Closet World installed a working closet system and we're pleased with it. The guy was good. He came in and did his work. He was pretty low-key and very respectful. The work was good quality and everything was professional.

I’d seen Closet World's work at my friend’s house and I thought they did a good job. The designer was very nice and eager, but I could tell that she was new to the job. She had to call her boss to clarify some points, which was fine as I’d rather get the right answer than her make the whole thing up. We installed a peg wall in my garage and it took a few hours, but it was very easy. The gentleman showed up and was very polite. My garage is detached around the back and so, he worked at his own pace. I love their work and I tell people about it all the time.

I had cabinets done in the entertainment center to hold my shoes. The Closet World designer was very nice, and she came here and did the work. She did all the designs before she left, she matched the price and she chose the design. Installation began with a problem though because the installers said the units that they had were bigger based on the type, so they had to change what they brought. Then, we had to make some changes because within the designs, it wasn’t working. It wasn’t practical at all. Still, the people that came to do the installation were very accommodating and nice.

My husband had recommended Closet World. The designer was nice. I wasn’t sure exactly what I wanted, so she kinda designed something. And then, I took some time to think about it, and then we redesigned it. There were a couple of things that I wanted the installer to kinda finish up so that it looked nice, and he was really, really accommodating. Closet World was great.

I had used Closet World in California, so I reused them. They installed a full wall of storage and closet space with drawers and a hanging area in a guest bedroom. It was the traditional particle board wood with a gray on it, and I got what I expected. The designer was really good and the installation guys were very professional. They were reliable and it was a good experience. I have recommended them to friends, and I gave a catalog out to our neighbors across the street.

The designer of Closet World was perfect. He gave us exactly what we needed. We got closets for our bedroom and it has perfect design. It took half a day to install. And the installation team was really good. They were real nice guys and very friendly. I love the new closet. It looks really nice and well-made. They did a good job. The representative was really nice and understood what we needed. Everything worked out.

I had used Closet World in the past with no issues. The products I have installed still are to the quality that I would expect for the price that I paid. The previous product I used was very reasonable for the price. However, I feel that in recent years, their pricing had become exponential. I thought I was gonna get something much better than what I actually got based on my previous pricing and previous experience.

We have a computer desk and two lower file cabinet done by Closet World. The designer was great. But a little bit of craftsmanship could have been a little better. They put a countertop, and I don't know if they didn't scribe it into the wall. The wall's all messed up and wavy. The installation was done in one day. It's a little more expensive than I thought it was gonna be for what I ended up getting, for the quality of that part of the board stuff. I could have bought solid wood furniture for what I paid for it. But overall, everything was fine. There were no hiccups.

I had a big walk-in closet but the space was so underutilized that I knew I wanted something else. I called Closet World first to get a quote and they responded quickly. They came out at a time that fit my schedule and the quote was fair. So with all of that together, I was just ready to begin this project. Actually, it was a surprise for my wife because she was out of town. The closet was crowded and cramped so I opened it all up. I started taking all of her clothes out when she was gone and when she returned a couple of days later, everything was done. The clothes were all back in. It was just a big surprise.

Closet World has good deals and prices. So, we hired them to do the closet in my son's room. Then we called them again after a year to do my mom's closet. The designer we worked with was great and we loved her. The products they installed are clean and looks like they're gonna last. The way they put them in was good, too. It was accurate to the measurement. But my mom's room is not yet done. They still need to change some stuff.

My kids are gone I have nobody here so I had two bedrooms. One was a junk room and one was an extra bedroom that nobody slept in. I got rid of the junk room and put the bed in there making it into the extra bedroom. I called Closet World, set up an appointment and had them come out and give me a quote. The first one I had them do was a wall closet for hanging clothes. I then had them convert the former extra bedroom into a big closet. It has everything in it. I got one wall that they designed with short hang on each side and the long hang in the middle. On each side of the wall, one wall comes out a little bit further than the other and there's shelving. It has fabric cubes stuck in it. I also have a makeup table with all my stuff. I have my shoes and there's a place with all my personals like my underwear and my bra. I have a little dresser that has a mirror on it. It's pretty cool.

Absolute horrible experience! Do not use this company unless you want to spend 6 months calling them to talk to them about scheduling and destruction of your closet! Here are a few things I'm dealing with...

I chose Closet World for the pricing and the availability to get the job done during my timeline. Their competitors provide a schematic picture of what the closet is gonna look like though. Closet World doesn’t. You go off of a pencil drawing so it’s hard to understand what it’s gonna look like. But the sales rep, Daniela, had excellent customer service skills. She always got back to me in a very timely manner. I never had to follow-up with her. With their competitor, I would leave a message or ask something then wait two or three days to get a response. Daniela provided exceptional service. I could always count that she was gonna get back to me.

We liked our experience with Closet World and the designer, Jennifer. My daughter initially had something fixed and Jennifer was the rep. My daughter was happy with Jennifer so I called her. I had a normal shelf installed, for putting the shoes and shoe boxes. It also has hangers, with the clothes section with the plexiglass. The panels are all white and the closet is good. I wish I would have asked them to put some of the cover doors. But by the time I decided to do that, it was too late. It's okay though. I'm happy with it.

Closet World had done some custom work for us, so we reached back out to them. We're doing some work around our house because we're selling and that particular closet that they had built shelving needed some repair work. So, we reached out to them to do it. Also, Closet World do good advertising, so we didn't shop around. Their designer was very easy to work with and she understood what we wanted. So, it was a great experience all the way around. The installer took him an hour from start to completion to get the installation done. So, it was great.

I would recommend Closet World. The lady who came, Edna, was really good. She had been out a whole lot and she had been explaining a lot of things to me. I made a half closet only then I made a full closet, and the people who came to fix it were awesome. They were all nice. However, it was a little bit delayed because of some miscommunication. It would have been really good if Edna and the person who came out and installed communicated and had a meeting before they came to install so they could have seen the measurements. Edna took the measurement, made the graphic for me and it was all good. But the person who came to install said it was the wrong size. I wasted almost one and a half month because I waited for that.

We had two closets and a pantry from Closet World. The design was great and the designers were very helpful. The installation was also good, fast and easy. They did a good job. But we had an issue with two drawers in one of the closets. One came off the track and the track was bent then with the other one, the whole base came off of the drawer. So Closet World came out and I actually had to pay for it because they said it wasn’t under warranty. They said that they had fixed it but four days later, the same problem happened with one drawer. It came off the track again. I looked at it and the track was bent. That's in my five-year-old's closet and I don’t know he would be able to do that. Closet World came out again and said that they fixed it but they didn’t. The drawers are stuck. Every time you pull them out, they come off the track and they sound like they’re cracking and breaking. So I’m super not happy with Closet World and I would never use them again.

I had to hire an attorney to get a refund of my $5,200 deposit after a contract dispute. The local Las Vegas office referred me to the Corporate Sales Department to negotiate a resolution. After 4 months of unanswered emails to the sales department and having to hire another closet company to build our closets, we hired a lawyer to help us get our deposit money returned. It was returned promptly upon receipt of the letter. Word to the wise, from my experience with Closet World, it is "my way or the highway", they are not reasonable in the least.

We had worked with Closet World once and we're pretty happy with what they did then. This time, they installed a mirrored closet door. The designer is very good at what she does. The installation was done very quickly. The guy showed up just on time that he was supposed to be there. I showed him where it's at and he looked at everything, checked it, and started installing right away. He was probably done in about 40 minutes. What Closet World put in is not the highest in quality, but it's okay for what we have.

I had Closet World install a master bedroom closet for me. Though the designer was good, the customer service outside of the designer was horrible. The designer originally said I could have a certain date. So, I was set on that date and took time off of work. But then, Closet World called me two weeks before and asked me if I wanted to switch, to which I said, “No.” The rep who was speaking told me that I would have to because Closet World couldn't do the installation on the date I was given anyway. I would have to do the installation the next day. I told the rep that I couldn't as I work in a hospital and I can't just take time off.

Closet World has been around for a long time. I’ve seen their work before and they’ve done really nice stuff. So, it made sense to use them. However, they damaged my molding down at the bottom of the floor, where the floor and the wall meet. They also did not complete the project as far as finishing the wall. The wall is left unfinished where the closet was dismantled. The material on the original closet was dismantled and a new closet was installed, but they didn’t put the backing there, so I had to hire a handyman and pay more money to have those fixed.

Closet World is a reputable company. I had them install the bookshelf that is custom-made and my custom-made closet. The designer is wonderful. And the installation was great. They had to come out for a follow-up appointment one time, which was fine 'cause I had to make sure that I got what I paid for. The closet has everything that a closet needs with the drawers, shelves, and the rods. It's very convenient and user-friendly. Overall, the experience with Closet World was phenomenal. The quality is top-notch and I like it a lot.

I've had Closet World for almost seven years and I like the material of their product. It's not crushed. This last time however, the people who came weren't experienced. You get experienced people because it's about space and things. They have to understand what to do, and how high or how low. There was one mistake, so they corrected later on. But I wanna know what happened because the cabinet fell down. I put something on the bottom of it. I'm waiting for someone to come and see. Other than that, the quality is perfect. My experience with Closet World is very good.

Closet World had a big sale going on and we had just finished an addition with a massive closet, so I wanted it a little bit more organized. The designer did her measurements and came up with a couple of ideas. I shot up my ideas and we came up with what I have now. Then, the installers came and we went over the plan together. We had them install a combination of shelves, including a lot of shelves for shoes and folding my t-shirts, a lot of bars for hanging, and a hamper. They forgot to do something that my wife requested so we called the saleslady who came and they took care of it. The work was good and it doesn’t look cheesy. It was a good experience, overall.

I saw Closet World's design and it seemed they had some percentage off. I called them to see if they could get me some closet. The closet that was in my bedroom wasn't what I wanted because it was so big and it was too much on the weight. I called Closet World and they told me I had to remove the first closet. They came over when they were taking the measurement but they were measuring with the closet that I have and they were showing me based on the old closet. They said adding the new one would be nice and I believed them.

We had a closet done by Closet World and we liked the lady that came over. When we needed closets again, we called her. She came over and did a quote. She’s an expert and I love her. She helped us design the closet based on what we gave her. The guy who installed it did a good job. But there was a little detail that we didn’t like. There was a gap on the cement where the board was placed and a tiny little bit of piece of wood was cut to put underneath it to cover up the gap. It was not a good job and they should have cut one flat piece. But overall, everything was okay. I will surely recommend Closet World and the lady that came over the house.

The guys who did the installation of the two bedroom closets were great. They were fast and clean. Everything was great. It was done properly and everything was left very clean. I also ordered a couple of extra shelves from Closet World and that was done very quickly too.

We had two closets in the house done by Closet World. One was in the master bedroom and one in another bedroom. The designer we interacted with was super nice and very helpful. The installation was good and it was all done in one day. They moved up a rack inside the closet. The guys took a part, moved the rack up and then added a metal rod, but they didn’t paint it. They have left all the old nails and stuff in. I thought they would finish everything up and paint it for us, but they didn’t. We ended up doing it. I thought that was what we paid for.

We’ve used Closet World before for previous installations. I called again when I needed it. I looked into Container Store but the little mock-up that they did didn’t satisfy the need that I had like the one at Closet World. I got a wall unit installed in my living room with shelving and cabinets and then I got a wall unit installed in my kids’ room, which is the entire wall of shelves and a little desk and cabinets as well.

We first had an estimate from closet companies and we liked the estimate of Closet World the best. We had them install a mid-range level, wood grain master bedroom closet which is 7-feet by 7-feet, and we had closets on all the four walls. The designer, Anna, was very good and helpful. She spent a lot of time giving us all the details and she also had many ways in which to customize according to what we had asked. So, it was a very pleasant experience. The installers were wonderful. They did the whole installation in a matter of few hours and they did a great job. We like the final product. The only thing was that we thought the feature of the closets where we hang our clothes would be bigger. But now, we’re getting used to it and there’s more space inside, so that’s fine.

The designer from Closet World was very nice, really knowledgeable and very easy to work with. The quality of the 12 closets installed is very nice. It's better than my expectation and definitely worth the price. And those who installed these closets were pretty professional, and they kept my other stuff clean.

I got 3 different quotes from closet companies and Closet World was not only the cheapest but I also like the person who came and gave us the estimate. The representatives were very nice, knowledgeable, and took their time to work with us and plan it all out. The installer was great too. We had our garage totally redone with cabinets all the way around. They also redid 3 of our other closets and put shelves in. The only problem we had is that one of the doors on the garage was busted. It wasn't made quite right so they had to come back and replace it. But otherwise, they were quick and efficient. We're very happy and we would do it again.

I had Closet World do the master bedroom closet and a small unit in the garage. The designer I worked with was excellent. He did what I asked him to do and was accommodating in my request for changes. The people that did the installation were fine, except I'm still waiting for a resolution for a problem. I had the one in the garage pegged, installed above a desk and the peg broke material was mounted, flushed to the wall, which means it's unusable as pegged wood. You can't put anything in it, because the hole is flushed up against the wall. They offered to do that on the day that I left California, so I have to set up a new appointment. Despite that, I’m quite satisfied with everything and if I had to do another closet, then I would call them.

Closet World's designer was pretty good and their installation guy came in super-fast. I had them install two basic closets. Unfortunately, the installer removed a closet when he replaced with the new one but then he didn't repair holes in the wall from the old closet. I ended up having to repair it all myself at my cost. I'm very unhappy with the price that I paid for what I got. The designer made it seem like I was getting this Cadillac product but then once it was installed, it was something I could've done from Home Depot myself.

My mother referred Closet World to me. I had them do 2 cabinets that I have hung on the wall to match the existing furniture in my room. It was great working with their designer. She showed enthusiasm about the product, went over and beyond to make sure I was happy and she's very professional. What she didn't know, she went out of her way to find out and I appreciated that. Also, installation was quick, they did it in one appointment, plus the guys that did it were clean.

Closet World's designer had some good ideas. This is the first that I was interested in and she laid it out. I liked it and I had two closets installed by them. However, there was a bit of a mix-up. The measurement of one of the closets that Closet World designed wasn't correct. It was off by almost seven inches. So, their installer quickly did modifications on site. Overall, I had a good experience.

I Closet World you and another company come out with estimates. The other’s estimates were off the chart, outrageous. So once Closet World gave me the estimate for the same thing I had told the other company, their price was much better and more reasonable. I had them work on two, big custom closets. The designer we had had a lovely attitude about her that was inviting and made you wanna deal with her. The installer was wonderful too. He did the installation in one appointment. The only thing is, I realized just last week that there was one piece of wood at the bottom that was a little loose. Despite that, I'm happy with the service. I'm gonna be buying a ranch and a home within the next year or two and I know I'm gonna bring Closet World in to do a lot of stuff for the garage and a whole bunch of other work for me.

Overall, I had a good experience with Closet World. Their designer was fantastic. They installed a closet in the bathroom of my daughter's room and everything about that process was good.

Wow. Never wrote a negative review before-but they were a disaster. Design was good, paid over $3000. 4 hour job took over a month and five visits. Chipped doors, warped doors, no shelves, no shelf edges, wrong size doors, mismatched doors. It looks like old used junk. They offered me $200 discount. Off to Small Claims we go.

I was impressed with how Closet World did my friends' closet. I saw the pictures and it looked really good. I decided to use them as well and then I got more shelving and racks installed, so I can hang up my clothes. Vicki, the designer, was good. She was helpful and she designed the closet very well. The only thing I didn’t like was that I wasn't informed that they were not gonna paint the area where they took off the old shelving. I had to spend money on getting that area painted. Other than that, I had a great experience. The installers explained to me a little bit about what they were gonna do and how everything was gonna look and they did everything on time. I’m really pleased with the work, which looks really nice. I would recommend Closet World.

We worked with Closet World for their discount and they installed cabinets in our garage. Their designer was very good. Everything about the installation was perfect and I love the final product. However, everything is sitting in the middle of the garage right now. Still, if someone asked me about Closet World, I’d tell them to go ahead and go with it because we had great service. Years ago, they did our closet in our master bedroom too.

I felt comfortable with the Closet World sales agent that I worked with. The designer explained everything that I needed to know and helped pick out the types of wood that would match with the flooring and the closet itself. I had two closets installed in the master bedroom and the spare bedroom, and I like the layout of it in saving space by utilizing the space. The only issue I have is there's a gap in between the wood and the wall where the sides go up against the wall. I don’t like the way it came out because I expected more of a flush finish. Overall though, it was a pleasant experience.

I did two closets with Closet World - part of one closet and then another closet. The designer was the salesperson and Brandy was fantastic. But I had one thing that I was extremely dissatisfied about. I hired Closet World because I’m a widow and I’m here by myself. I asked the salesperson if the installers work for Closet World and she said yes. I told her that I wanted to make sure that I have a person who speaks English that I can communicate with since I don’t speak Spanish. When the installers got here, there were two guys and two of them spoke perfect English but the other one didn’t speak English at all. Then the two guys who spoke English were just helping the other one bring the stuff up and they were leaving.

I had previously used California Closets. They were very expensive, but I really like them. I wish I would have used them again because they were very good. But I was trying to do something that’s a bit less expensive because I was putting in closets that were somewhat hidden. I found Closet World online, and they come and do the assessment and give you the whole estimate. I had originally called them for one closet in my attic, like a loft space. It was a decent size job. Then while the rep was there, we decided to do my bedroom closet also.

I learned about Closet Word through the website and decided to go with them since they were accessible. Their phone number was there and I called them. Right away, I was connected to a live person to connect me with Closet Word's salesperson. Their salespeople are the face of the company. I'm very pleased with Regina, who helped me to design my closet. She was very punctual and reliable. If I have another job, I will give it to her. We did a pantry next to the kitchen, and two bedroom closets. This project took a few weeks and I'm very satisfied with the result. The installation was done correctly, and the person who installed the closet did a very good job. Closet Word's service was good, but the materials they used are from IKEA and they do not have it custom made. It's a lot cheaper though. But they could make it more affordable. They had the yearly sale, which was 50%, so it worked out for us.

The Closet World designer was great. She did everything she needed to do, although she was a bit more aggressive when it came to trying to sign the deal than she needed to be. I’m sure they work on commission. I don't necessarily know if she appreciated it when we told her that we wanted to hold off, and talk about it ourselves without her in the room. Still, we had a cabinet installed in the garage by them. It has only been a couple of weeks, but so far, so good.

A friend of mine recommended Closet World to me. I had them do plain white cabinets in my garage. Their designer was great. However, the installers were a little annoyed as they didn't have more space to work with. They measured one of cut corner wrong so they had to come back and there were some coordination that got the installation delayed. Then, the hole they cut on the back of the cabinets where there was electrical wasn't done very great. It was like they sawed it off. But overall, the product is about what we expected.

Closet World has a really nice ad on the very front cover of the paper. I tried before with them to get an estimate on inside the house with some stuff and I wasn’t satisfied. I compared it to Home Depot and it was a little less but they couldn’t install it. It would be more expensive. I ended up having a neighbor friend install it for me and it was beautiful. The next time around, I checked Closet World again and went with them for a garage project.

Closet World has done closets and garage storage for us. I was a repeat customer and their coupons were certainly an incentive. Their designers were salesy but they listened well to what I was looking to do and were flexible in terms of being able to put together something that worked for us. The most recent designer we worked with was a very delightful person but she was not very organized in terms of getting the designs and she messed up on the quote. The installers did a great job but there were a couple of things that needed fixing. They needed a bit of supervision but it was more of a quality control type of thing.

Closet World was a referral. At first, I really liked their designer. She's very nice. She listened to ideas and tried to work with me on price, so I just decided to go with them. I had two closets installed. They are a little bit of walk-in. The installation was okay, however, what happened after the installation has been a very frustrating experience.

Closet World does a very good job in marketing their pictures. I got one of their printouts in the mailbox which showed a couple of pictures of what they could do in the garage or in the closet and it's pretty impressive. I had them install a closet. I worked with Joe and he worked really well. The closet looks good, but not great for $3,500. But the thing that threw me a curve ball was that I was under the impression that I could have on my side of the closet a shoe rack that would hold six shoes all the way across with no interruption and they couldn't do that. Joe explained to me that the way their shelves are made, they have to have a divider. So, I went with it and they did that. Now, I have three on one shelf and two on the other shelf next to it as opposed to six shoes all in one row. Joe made it all okay. He was good.

I am pleased with Closet World's product thus far. It seems pretty decent. Also, the representative that they sent out was amazing. But after that, it went downhill. There were several things that happened and I felt offended. When they first came to my house, the appointment was set for one day. I took off work but they canceled on the same day early in the morning. They reached my voicemail and I was like, “Oh, no. Are you guys really serious? Because now you're talking about a day’s worth of money?”

My experience with Closet World went well. Everyone I dealt with was personable, friendly, helpful and courteous. I had them install shelves, walls, top drawers, and a closet. It only took them about six hours to install it. Their designer was great. I recommended her to a friend who also made a purchase.

What we got wasn’t what we expected... We got our installation but what they advertise is false representation... There is work to be done beforehand and work to be done after that is not explained. I thought we were paying the price to have a nice closet completely done but that was not the case...so left us with work to be done.

I liked Closet World's price and their advertisement for the personnel. So, I hired them to install closets and a sliding door in the garage and in my kid's room. Their designers were okay and the quality of their installation team's work is not bad. But when they came out, they forgot to bring the sliding door and the panel. So, we ended up waiting another month for those orders and until now, the project is not yet complete. Other than that, the closets look very good and I like them.

I have used Closet World years ago and we liked their work. We got nice results and it was good value. Because we had a good experience with them and they have promotions, we used them again. The designer was great. The installation was also good. The guys were very professional and nice, and we fully trusted them.

Closet World is advertised all over the place and I liked the pricing that I got. I had them install two large garage storage units. The designer was very helpful, friendly and efficient. The installation team was great too. I had one bent door attachment, hinge, and they came back to replace it, and realized that that whole unit was not hung level, so they're coming today at 11:00 to rehang it. They're efficient, fast and friendly and I'm satisfied with the finished product. I was a little disappointed that they didn't hang it exactly level. But they discovered that themselves. I didn't even notice it.

Closet World had a good deal going on. I had them install a basic closet with shelves for me in my master bedroom. Their designer was pretty quick and he knew what I was looking for. Also, their installation guy and his crew were professional.

I had Closet World do closet organizers in two closets, and closet doors on three closets. The designer was great. He helped me through the process and explained what was available, and it was all good. He was sort of new, but he was fine in terms of knowledge. The installation of the system was great and the installation team was really nice. The only minor complaint that I have is that they were not totally clear about some stuff. They would have to take the system out, so I wasn’t prepared to have it painted. although they were expensive, I would definitely recommend Closet World. They did a great job, and it was convenient and easy. So, from that standpoint, it was worth the money.

We saw what Closet World was offering, and we wanted to get an estimate from them. The designer was awesome. We were impressed with her communication. She was on time and willing to listen to what we wanted. And based on that, she was able to design the closet that we were looking for. We had a pantry and two closets installed and the installation was great. The timing was perfect. The quality is really good, too. The The gentleman who came in did an awesome job communicating, and did the installation at the time they said it was gonna take. He was also very clean and professional.

A lady from Closet World called me, came to my home and provided me with good information. I trusted her went with their company. However, one piece was wrong. They brought it thereafter but then delivery took more than one month. Also, the they didn't have the color I wanted. Still, other than those issues, everything was as they told me. When people see Closet World's product, they will know it's of good quality.

Closet World had a good promotion going on. I had two of my closets done in my place in Beverly Hills. It was very specifically organized to what we needed for the specific clothes, shoes and accessories that were going into those closets. The designer, Liz, was amazing and the best. She was very personable and knew what she was doing. She was super organized. I’m also very organized and she gave me some ideas that I hadn't originally thought of, and I welcomed that. She was easy to work with and was great across the board. The installation experience was also great and the installers were fantastic as well. It was a very easy transaction with Closet World.

I saw the ad of Closet World on the side of their truck and I just snapped a picture. Then my neighbor three doors down said he was very happy with the closets in his garage. He said that I should give Closet World a call and that's what I did. The designer I worked with was very courteous. And while he was good, my wife got a bit upset over the price. It was a little bit too high. Other than that, their wooden material is good and we're okay with the cabinet that I have in my garage.

The design process with Closet World was fine, but the execution is another story. A salesperson came out and we walked through our needs and designed the closets together. Two of the three closets were straight forward, but the third one was to be constructed in the space where there was an existing master bedroom closet that had to be deconstructed first.

Closet World put in a closet in my bedroom. The lady that came out was odd and I got the impression from her that the closet was half the price. Also, I didn’t realize there were different options, but the installation was fine and what Closet World did was very helpful.

Closet World delivered a lovely bed on the 26th of December, and I was pleased for what they did at my house. There was some damage at the top of the Murphy bed, which they sent someone out to fix. But I’m waiting for them to send someone to replace the top portion and I haven’t heard from anybody. When you see that your product is damaged, don’t ignore it like you didn’t see it. Acknowledge it right there. I shouldn’t have to go in and then just discover it. I didn’t like that. Other than that, everything was okay. I dealt with Cheryl throughout the process ad she was very nice. I was pleased.

I used Closet World before for a large closet. I got them again to install two closets for a different home. They had the designer come out and took suggestions well. She was very professional and did a good job. I pretty much laid it out and they did a thorough job checking everything. They then scheduled the installation. There was a mess-up where they didn’t understand one of the cabinets, but they rectified that. It took us longer, but the finished product is very good. Initially, they wanna charge me more money, but then they thought about it and decided not to charge me. I was very happy with it. So I would use them again and I would recommend them.

I got Closet World to install three walls of shelves and drawers in a closet. The designer was a very nice lady but she must’ve been new ‘cause it took 4 hours to do it. The installation was excellent and Eddie did a great job. He was professional and fast. However, the installation overlapped so part of the shelves and drawers are unusable. I spoke to the manager and he asked why they should come back and fix that when I already signed off on the original design. I told him that I signed off on the original design because I thought it would be functional. They wanted me to pay more for them to come back and fix it and I wasn’t nice in my response. Overall, it’s embarrassing for them and the service was awful.

I had a garage in Los Angeles that was done by Garage Envy. I called them, but they said that they were no longer in existence and that they've been bought out by Closet World, so I called Closet World. We did the garage with the slat boards, so I could hang all my tools and golf clubs. The Closet World designer came out and measured everything, and we installed the part.

I've had closets done by Closet World five years ago and I was really happy with the layout. I always hear about them too. Recently, they did my master bedroom walk-in closet and then they did my daughter's closet as well. Their designer was amazing and she was really knowledgeable. She put a design for me and she told me what she could do based on the space and what would be the most maximized space. I gave her some ideas and she guided me through which was really helpful. But I wish the shelving that went in the closet would have been turned the other way, so I could look at it front facing versus side facing. It's hard to look at whatever I have stored there. Other than that, I liked the finished product.

I thought that Closet World was the company that I used in my house in Lockeford but it turned out that it wasn't. But when I talked to them, their sales rep was very nice and very good. Then, when it came to installation, my experience was terrible. They ripped up my walls, which still need to be repaired, and when they put in the closet stuff, the closet drawers themselves were backordered for three weeks. And it's been downhill from there.

I used Closet World several years back. At that time, they did a fantastic job. Then, I used them again around the 1st of December and was disappointed with their work. I had them refill shelves in an existing open closet and had the bathroom cabinet removed and replaced. On paper, everything looked good and I was impressed. Otherwise, I wouldn’t have signed up on it.

Closet World did two jobs for me and I was happy with them. However, I have a terrible experience in this third time that I'm working with them. The designer was fine and she's a very nice lady. A professional person also did the measurements. On the day of installation, I already had the closet so the doors were installed but everything is crooked. The building is old and built in 1956 so there might be some settlement and the building has probably offset. Still, the way the door came out is terrible and there is a one-inch gap at the top of the closet door versus the bottom. I've reached out to them but the installation manager hung up on me a couple of times. I also contacted the sales manager but he did not answer the phone. They’re not doing anything, so I’m putting this to dispute with my credit card.

We scheduled a date for Closet World to come, which was before Christmas. There was a three-hour window, but they kept me waiting for six hours and they didn’t even let me know. I had to reschedule my whole day for that. They finally showed up to do the closet, and apparently, they hadn’t measured right or brought the proper supplies, so they had to leave and told me that they were gonna come back the next day.

I have worked with Closet World before and I have friends that worked with them too so I went with them again for convenience. I had them install the shelf and another closet with doors in plain white in a bedroom. They were new. But the one I did two years ago, I wasn't very happy with the quality. They were supposed to come and fix it but nobody came. The 7-year warranty is not true. It doesn't do anything. Nevertheless, the construction team was good. Two people came out. It was a big job so it took them almost the whole day. Everybody's friendly, professional and fast. I would recommend Closet World.

The designer came and looked at the closet. She was really nice and good. I negotiated with her on the price and she listened to my needs. She also called her manager because she wasn't sure whether the price was negotiable. Eventually, I had Closet World install some drawers and shelves in the closet so I can hang my clothes. The installation was quick and I interacted well with their crew.

The rep from Closet World showed up in my house on time for the consultation and walked me through the whole thing, and I appreciated that. We got shelves and hangers in our closets installed by Closet World. The designer I worked with was good and easy-going and the people were willing to help. They showed up on a couple of different days and installed. The installation that went on for two days went smoothly and there were no major issues. The end-product also looks nice.

I had bars and shelves installed in a hall closet. We also had work done for the master suite closet, to organize stuff and make it a little bigger. We did bars, shelves and a shelf on the bottom for shoes. I went through three Closet World designers and the last one was awesome so I did it. Also, I wasn't ready before. It was too soon because we were moving and I wanted to get moved in to see what I actually needed. Then they came back out. We were negotiating price and it all worked out.

A friend of mine told me that they had gone to Closet World and that the experience was good. My experience went real well too. The designer spent a lot of time going over what the problem was with the old way the closet was. She went through different designs with us and was here for several hours. She was good. I had two big closets where they put a bunch of shelves and stuff to hang hangers up on. They had an opening a couple of days ahead of time so they called me to see if I could get it done earlier than I projected. It worked out well that way because I had other things going on later on anyway. The quality of their work was good too. Although I hope they can make it cheaper, the price was reasonable for what we had done. Give them a call and see what they can do to help you with your closet.

I had been wanting to do my closets and we were already at our breaking point where we needed to do something. Closet World was the only one that stepped up and their designer was good. She was very knowledgeable with what she was talking about. I got a walk-in closet and a laundry room, and the guys who came out to do the installation were very professional. It took them two days to complete the job. The laundry room had two shelves put in, a counter top and a long closet. The walk-in closet had a shelf put all the way around with a lot of hanging room. Compared to what I had before, the end products look good.

I was building a new home in Las Vegas and I needed a desk and a cabinet put up in the garage and I saw a Closet World advertising. Their prices were a little high for what they were offering but their designer was wonderful. She explained everything. Their installation team was great too. It was just two guys but they did the job and cleaned up. I’m very satisfied.

incorrectly. After about two weeks, it was crushed, so I had to remove everything out. Then, I told the second guy, and no matter how I explained it, that they should attach it to the wall, but they refused to do it. The last time, the guys secured it, but they still did not attach it to the wall.

They gave me a window between 9 am and 10 am for the installer to arrive and he actually arrived a little "early" which was great. My closets look great and I am VERY pleased. I have already recommended them to a coworker.

I wanted something to organize in my bedroom. I had been seeing Closet World's flyer for a while, and that was what I wanted to do. It was very easy getting through to them. I called their rep, she came out and she gave me an estimate. Installers started to go ahead and do it, and it was fast. The crew was very nice and they had their feet covered all the time. They also cleaned up after themselves so there was nothing I had to do. There were some problems where there were two little dings on the closet. But that was taken care of. They came out and replaced the door. They followed up and they brought back the stuff that needed to be done. With the second crew, I had to take off but their guy did all the work. It was fairly simple.

We went ahead with Closet World for the convenience and the process of signing up was very easy. It was all online. But we didn't have a good experience with the designer. She said she knew what she was doing. She filled out all of the paperwork for us and took nine hours to do that process. My wife, who was overseeing it, was exhausted at the end and she thought that what she had been told by the designer was gonna be what the design was. So she didn't even review the final papers after the nine hours and signed them. However, the designer missed two key aspects of the design. We didn't know that until we moved in and saw the closets and the issues.

We ordered multiple Closet World units to be installed in our new home. Based on our experience, I would NEVER recommend Closet World to anyone. Here are a few of our problems: The closets are crooked! The drawers do not open because they do not know how to install their own products. We have one light switch cut-out that looks like a Beaver chewed out the hole. The Installer used a chisel to cut the hole and left an opening that is 6 inches too big! They hung a cabinet that is crooked on the wall - 1" lower on the right side than on the left! That is a lot for a 36" wide cabinet. They sent only one Installer - I had to help him lift parts so he could screw them into the wall. I was not available for the whole install (3 days - 10 hours a day) so that explains a lot of the shoddy installs. They cut the baseboard on some walls (proper method) but left it on other walls! This results in the back wallboard being at a slant.

I wanted to organize my clothes and I had Closet World install five closets and we did the racks. The designer and the salesman were both perfect and I was happy with them. The installation team was good and they knew how to put the racks in the closets. However, the price is very high and I don’t wanna use it anymore for my other house.

I called Closet World for an estimate on a closet and that was what I started with. But my fiancée had been wanting me to put cabinets in the garage for a long time so while they were here, I got an estimate on the garage cabinets as well. Then I told them to go ahead and do it. Before I talked to anybody of them, I had looked at what I thought would be our best situation and I had laid up plans. When the designer came out, she made a couple of suggestions but they were more about lowering our cost. She also asked more about stuff like colors. But I already had drawings of what I was looking for. She did calculations too and said what I had would give the maximum rod coverage for hanging clothes and get the most in there. So we went with that. They put in new areas to hang clothes and an organizer in the master bedroom closet.

When we made a full re-do of a master bedroom closet. Closet World was my sister's recommendation. So, we had shelves, drawers, and hanging areas installed. The designer came to the house, and she spent about a little over an hour giving her design recommendation. There was sort of an input along the way throughout the process from my fiancé and I, too. Then, we all agreed to the final design and then scheduled the install for a couple of weeks after.

The Closet World representative came out right when they said they would with a very pleasant attitude. They gave me a quote and once I accepted it, I scheduled for the installation. The installers were timely and they cleaned up their mess when they were done. So they did a good job and I was satisfied with everyone. I was a little shocked that their pricing seemed a little high, but I purchased what I wanted. I could have found it elsewhere, but I was happy and I would recommend Closet World to someone who wanted to spend that money.

The Closet World salesperson came out right away and was very thorough, and their price was better than the other companies. I had them do a master walk-in closet and I got the hanging stuff and drawers and bench and hampers. The designer that I worked with was nice. However, it was not easy getting a hold of Closet World after I pulled the trigger. I had to go through their main office and deal with the installers, so they didn’t really talk. The installer and the designer didn’t ever meet and didn't go over with what I was told and what they were trying to install. I asked if they had a meeting with the designer and they said no and that they can figure it out from the drawings. They finally finished it after about two months and it was terrible.

Closet World was offering a discount and I got them to install a home office. My interaction with the designer was good. However, the installation was rushed and we had problems with the product three times.

I found Closet World in a flyer in my mail, and though looked into another closet company, Closet World's design was good and so was their price. Our designer was Linda and her presentation, being on time and response to questions stood out. Her customer service was good and she worked with us for our needs and the budget that we had.

Closet World was referred by my neighbor and I like their price. The designer was great, but the installation experience was horrendous. We did four closets and they gave me drawers that were defective. The shelf top was also defective and was not cut right. They left a mess on my driveway. I tried calling to get replacements, but the installation manager kept avoiding my calls. By the time I reached back out to the salesperson, I got a call the next business day from the installation manager. I spoke to the installation manager the day after the first install and he said he would have the parts ordered and it should be in about a week at the most.

We had Closet World install white closets in the garage. The designer was explained everything and the installation team was very polite. After installation, they cleaned everything and they polished the closets.

On October 10th I had my custom closet installed which had already been measured and designed by a senior designer. The closet is a small closet in a bedroom. After installation I told the installer I did not think the pull out drawers would clear once I installed sliding doors. He said it might be a tight fit. One of the supervisors called me to follow up. I again told him I did not think the drawers would be able to open, he said, "I'm sure it's fine. Just call me once the sliding doors are installed and if it did not open then we could move the unit or make the drawers smaller for a fee!" I asked, "Why would the customer have to pay for the company's mistake?" He quickly said not to worry and we'll talk about it after the doors were installed.

About 14 years ago, I had Closet World do some work for me and they did a good job then, so I called them again to install my drawers, cabinet doors and organizers. Their designer was very courteous and friendly. The installers were all friendly too. The first installer struggled a little bit, so we requested for a more experienced one. Thereafter, Closet World sent us an experienced installer and he took care of all of the stuff we needed. All in all, we’re 100% satisfied with this company.

I had closet shelves installed by Closet World. Their designer came and offered details which my wife had agreed to. It was followed by a phone call with their competent reps where we negotiated the price and did the estimate of the time when the product would arrive and be installed. The installation person was fine and the materials were installed as specified in the drawing plan. There was one hiccup though where he could not have sufficient material to cover up the backing, and I had to make several phone calls in order to get that installed. And even though they had scheduling issues, it was done eventually. Closet World is a very large company who subcontracts with a number of people, who may or may not be competent, but still are able to complete the job.

We installed 12-foot, garage-type cabinets through Closet World. They seemed to be a very reputable company and my representative, Robert, was wonderful. He has worked for the company for a long time. He was very knowledgeable and pleasant. He was able to give me a price and the design on the spot, and it wasn't a lot of mosh and tosh bother. Also, the installation team was very efficient. They came one day and tore some old cabinets out, and then they came the next day and put in all the new cabinets. And then the third day, early in the morning, they came to build the custom cabinets around the hot water heater. I have recommended Closet World to several neighbors.

We were looking at The Container Store and we got a comparable quote for the same type of stuff. Closet World was a hair more expensive, but we went with them because of their better availability and the person that we met with. We did double hanging frames on top of each other for our personal bedroom closet. We installed multiple boxes with hanging rods for the most part, and then one larger box that had shelves. That gave us some more space and then the top level with the shelf, so I could put shoes on top. Closet World's designer was straightforward. She didn't do anything except her job and she didn't try to oversell or undersell anything. The installation team did what they did in one visit. Our closet is organized and neat. We have maximized a medium space as much as we can.

I researched the closet companies that were available in this area, and Closet World was one of three. We looked at ratings and reviews that other customers have given, we also got to deal with them all three, and then we decided on using Closet World based on the design, the price and presentation by the salesperson, Malia. We liked her demeanor and she answered questions as well as follow-up questions.

I live in a senior place. A lot of other people got their closets from Closet World and all the ones I've seen here are wonderful. Then Closet World had a sale so I decided and everybody was wonderful. The designer was lovely. She was very new. She had only been in her job for six weeks but she represented the company very well. She certainly knew a lot about the product and she helped me very much to get the design right.

My mother-in-law had some work done with Closet World then I had them install a garage cabinet as well. The designer was really nice and the quality of the work done is good.