Closet World Reviews

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About Closet World

Closet World custom-designs and builds organizational solutions to complement your existing home decor. The company’s professionally trained designers work with customers to solve common organizational problems in closets, garages, offices, pantries and other rooms in the home. Closet World offers free in-home design consultations. Once designs are complete, the company has experienced installers to install the units.

Pros
  • Free consultation
  • Quick turnaround
  • Customized pieces for your space
  • Licensed, bonded and insured
Cons
  • Limited information on website
  • Must spend a certain amount to get free installation
  • Only available in California and Nevada

Helpful Reviews

Torrance, CA
Verified purchase
To be honest, I checked out the reviews after I had already hired Closet World and was somewhat disconcerted to read many that were negative. With that in mind, I held my breath a...

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Lancaster, CA
Verified purchase
The rep did a good job on the consultation. She came out to the house, measured and offered suggestions. We had to make changes a couple of times because we were trying to figure ...

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What is Closet World?

Closet World is a home organization company that specializes in custom solutions to help you organize any room in your home. The company offers professional design consultations, experienced installation teams and a wide selection of materials.

The company’s downloadable catalog gives you a sense of the quality work the team does. Every detail of the design is accounted for, from the sliding, mirrored closet doors to the home offices with cubbies for pens and baskets for papers.

How does Closet World work?

If you live in a location serviced by Closet World, you can contact the company for a free in-home consultation. You can book this either online or over the phone.

On consultation day, a professional designer comes to your home. During your appointment, your designer will listen to your needs, examine the space you’re having trouble with, take measurements and propose solutions.

Once you and your designer have agreed upon a build, the company builds it to your exact specifications using the colors and finishes you selected. When the build phase is done, a team of professional installers comes to your home and installs every piece.

Closet World products

Closet World offers three lines of home organizational systems.

Essentials Series
Featuring ¾-inch straight edge panels and half overlay flat face doors, the Essentials Series provides a simple, modern look for your home.
Signature Series
The soft-edge shelves and drawers on the Signature Series provide a step up from the basic Essentials Series. You can upgrade this series to the Signature Deluxe, including accent top shelves, inset doors and drawers.
Legacy Collection
With thicker 1 ⅛-inch straight edge panels and ¾-inch soft edge shelves, your space will look classy and elegant with the Legacy Collection. You can upgrade to inset doors and drawers with flat facing.

In addition, you can choose to upgrade any of the above series with deco doors and drawers and crown or base molding. These features help your builds look more polished.

Closet World’s signature lines are available for closets, offices, garages, pantries and more. It also sells a variety of accessories for these spaces, such as:

  • Hanging baskets
  • Wall-mounted ironing boards
  • Scalloped wine racks
  • Pull-out trays
  • Spice racks
  • Fishing rod storage racks
  • Bike racks
  • Storage bins
  • Slanted shoe shelves
  • Sports racks
  • Loop hooks
  • Magnetic toolbars

The company also offers Floortec flooring for garages, Bedtec wall beds, sliding doors and more.

The downloadable catalog has a variety of combinations to help you see the differences between the available options.

How much does Closet World cost?

Every Closet World build is unique. Thus, the company doesn’t publish pricing information online. The size of your organizational project, the finishes you select and the upgrades you want all impact the bottom line.

So does the line of products you select from. The Essentials Series is the least expensive, while the other series the company offers costs more.

However, the company frequently has sales to help you save money. At the time of publishing, it has a special running that gives 40% off all orders of $980 or more and 30% off any order over $680. In addition, you can take 10% off any closet, garage or office order. Plus, you can get free installation and delivery with orders over $850.

Schedule an in-home consultation to get a custom quote for your organizational needs.

Closet World FAQ

Does Closet World offer financing?

Closet World has 12-month special financing available for qualified buyers.

Who installs Closet World products?

Closet World has a team of professional installers to carefully and safely install your products. Often this work is completed in one day, but for larger projects, it may take longer.

Where is Closet World available?

Close World serves California and Nevada. It has four locations:

  • Southern California
  • San Diego
  • Northern California
  • Las Vegas
How do you design a closet with Closet World?

Start by scheduling your free in-home consultation. The designer takes measurements and suggests organizational solutions after listening to your needs. During this design phase, you’ll give input on the finishes and hardware. Once you approve the project, the team builds your units, and an installer installs them.

Still have questions?

Is Closet World good?

If you’re ready to get organized and you live in California or Nevada, Closet World can help. The company offers three different lines of products to help you make your space more functional on any budget. With free in-home consultations, you can learn more about your options before you pay.

The company’s website has no pricing information listed, however, so you’ll need to connect with a designer for a customized quote. It also doesn’t offer virtual consultations, so if you prefer not to have someone in your home, you’ll want to go with a different company.

Closet World Reviews

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    How do I know I can trust these reviews about Closet World?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed April 5, 2026

    The person from Closet World who came out to install the closet would come from an hour and a half away. I had to arrange for somebody to be at my house, because I work full time. I had the basic line stuff for my closet - the white particle board, and the silver, oblong-shaped rods. There were few upgrades. When the design didn't work, he had to leave because he couldn't do anything about it. I waited for a supervisor to contact me to redesign, except it wasn't in person. It was all over email, and it wasn't very clear what was being done.

    The installer had to come back out again. I had to take time off work for that, because he can't come on weekends. And while he was there, it got installed differently than what his supervisor told me. It was bizarre. He took it all apart, but didn't have the pieces to do it again correctly. He ended up reusing some of the particle board that already had screw holes and chips in it. So, it came out subpar.

    The supervisor contacted me to see if I was happy. I said I wasn't. I sent him photos of the things I described. The things weren't flush. There were scratches. I spent a lot of money on it. His solution was he could have the person come out again to replace the damaged pieces. But that's not a solution. That means I have to take time off work again. They also made a big mess, so I had to clean up all the saw dust. I used my balcony to saw the wood, and I had to clean it up. I don't want to do that. I haven't told Closet World I don't want to do that. I prefer a refund, because they did a shitty job. But the guy will not offer me that. It's almost a franchise, and he's the person that gets to decide what happens with his employee's work. The installer is a very nice person. It's not his fault that things didn't go well. His supervisor is also very nice. They were both nice to work with, but it didn't work out. They did not give me the results that I want.

    Thanks for your vote!
    Closet World
    Response from Closet World

    Thank you for taking the time to share your experience. We’re very sorry to hear about the challenges you encountered throughout the design and installation process, as well as the inconvenience of multiple visits and the condition of the final result. We understand how frustrating it must be to take time off work and still not receive the outcome you expected, especially after such an investment.

    Your feedback has been forwarded to our management team, and someone will be reaching out to you directly to review your concerns and discuss next steps.

    We appreciate you bringing this to our attention and regret that your experience did not meet expectations.

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      Verified purchase
      Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaff

      Reviewed April 4, 2026

      I was looking to have garage cabinets put in and I went through home improvement magazines and pulled ads from a few companies that did garage closets. I called three of them for quotes and I was able to schedule my appointment with Closet World right away. I did it online and somebody called me back and confirmed. They came out according to my schedule right away too. The other companies took two to three weeks to get a booking, and I couldn’t even get someone on the phone for a few days. It's always an issue for companies, especially when they do any internet marketing, and they aren't available and don't get back to you right away when you fill out a form. But Closet World did, and so they got the business.

      The designer was wonderful. She was thoughtful about our concerns, like leaving room for garbage cans and tall items like ladders. She even did a drawing, and I would recommend her. The installation went smoothly. Two people came out and they had pre-cut everything, so that part was easier. They finished in about four to five hours and cleaned up nicely. We’re very happy with the product. It's wonderful. We're so happy that we did it. We've been able to store stuff now that's dust-free, relatively, versus the open showing we had before. It looks so much cleaner when you pull into the garage, and it's amazing. We're sorry we didn't do this sooner. Closet World was responsive and it was worth the time and effort.

      Thanks for your vote!
      Closet World
      Response from Closet World

      Thank you so much for sharing your experience! We’re thrilled to hear that our responsiveness and ability to quickly schedule your consultation made a difference, especially compared to other companies. Providing timely follow-up is very important to us, so it’s great to know that stood out.

      We’re also delighted that your designer took the time to thoughtfully plan your space and address your specific needs, and that the installation team delivered a smooth, efficient experience. It’s wonderful to hear how much you’re enjoying your new garage cabinets and the clean, organized look they’ve created.

      Thank you again for choosing Closet World! We truly appreciate your kind words and are so glad you’re happy with the results!

      Verified purchase
      Customer ServiceCoverageTechPriceStaff

      Reviewed March 26, 2026

      Closet World is a fabulous company. I called a couple of other places and some of them are really unprofessional, they can't even compare to Closet World. You just have to know how to be professional and Closet World knows how to hire professional people. Also, they've been doing it too long. I decided I wanted to get a Murphy bed so, I started looking into it and I had a lot of print screens of different places. But I got sidetracked and I didn't do it. Then, when I was ready to shop again, I went back to all the things that I made a print screen on. I went through all of those people and compared them to Closet World. They were the best one, so went with them. The hook is the person you initially speak with. It's about their attitude and their salesmanship. Everybody I talked to at Closet World was really professional and that was why I did business with them.

      When the installers came in, there were some screws that, whoever packed, didn't put them in there. They stopped, went out to shop, got them, came back, and finished the job. So I was really glad about that. Whatever needed to be done and whatever happened, they'd fix it. That was what I got from these people. So they're just top-notch. They were like a well-oiled machine. They also went the extra mile on the handles, on me as a senior, and on a mistake they made. But they made good on it when the worker bees were saying, "Oh, well, that's too bad. Those things just happen." That was great because when you're remodeling and stuff, things always happen. They know how to really rock and they did in every single issue. I had a couple of issues and they were totally resolved. And the issues came from lower down the scope.

      I wanted the Murphy bed because it looked like a big, beautiful cabinet. It's right in my living room, so I didn't want anything that looked like a bed, and this doesn't. It goes with living room furniture and the design and quality of this stuff is really high-end. I was really surprised to see the mattress. I was expecting some cheap thing that they stuffed in there but it's really a good mattress and that thrilled me.

      Thanks for your vote!
      Closet World
      Response from Closet World

      Thank you so much for your incredible and thoughtful review! We’re truly honored by your kind words and are thrilled to hear that your experience with Closet World stood out compared to others. Professionalism and quality service are at the heart of what we do, and it means a lot to know that came through in every interaction.

      We’re especially glad to hear that our team handled any issues quickly and made things right along the way. Your understanding and appreciation for how we resolve challenges truly mean a lot. It’s wonderful to know that your Murphy bed not only meets your expectations but enhances your living space with both style and quality.

      Thank you again for choosing Closet World! We’re grateful for your trust and so happy you’re enjoying your beautiful new space!

      Verified purchase
      Customer ServiceTechPunctuality & SpeedStaffTimeliness

      Reviewed Feb. 26, 2026

      I've used a couple of the other closet companies and didn't like them. This time, I went with Closet World and they installed built-in custom cabinets in the garage on two walls. However, on the day they delivered our cabinets, they delivered the wrong ones. It was gray versus brown. There's quite a difference when you've had your floor stained brown and they're delivering gray cabinets. Our experience with the salesman was great, and when it came down to it and when all the facts were in, it wasn't his fault. It was their production department mislabeling their samples. It was a new product, and I guess I'm the first one to buy it and the first one to find out it was mislabeled.

      Closet World corrected this issue for me immediately. They first said it would take two weeks for it to get back into production. I had my entire garage from floor to ceiling in two spare bedrooms, with company coming at the end of the week. I was not happy. But the production manager called me the next day and said they'd be here in the morning of the next day. I asked “How can you do that when you told me it took two weeks to get in the production line and get them made?’ He said, “Because I'm the production manager and I'm here at the warehouse, and I just put your order above everybody else's.”

      The installation experience was awesome. Those guys are great. They knew exactly what they were doing and didn't dilly-dally. They were a little earlier than we anticipated, and it took them 4.5 hours. It was not a quick process, so we were grateful they were early. However, two days after we ordered these cabinets through the installer and after I had my 5-star review in there about him, I called him and asked him if he could order me four more shelves. He said he could do that but he forgot, so I didn't get my four shelves during the installation. He's ordered them, but it's been a week and I haven't seen him. I haven't heard from him either, so I don't know where my four shelves are.

      But in this day and age, everybody has an issue. Everybody has a reason why they're not here when they say or some part or piece didn't come in. I've been doing construction for 30 years and it's never perfect. Even when I manage it myself, it's not perfect, so it is what it is, but I love my garage. There were screw-ups, but Closet World tried so hard and the end product is everything they promised it would be.

      Thanks for your vote!
      Closet World
      Response from Closet World

      Thank you for sharing your detailed experience. We sincerely apologize again for the initial cabinet color mix-up and understand how frustrating that must have been. We’re glad our production manager was able to step in quickly and prioritize the correction.

      It’s wonderful to hear that the installation team delivered great work and that you love the final result. That means a lot to us.

      Regarding the additional four shelves, we understand the frustration with the delay. This has been forwarded to management so the status can be reviewed and properly followed up on.

      We truly appreciate your understanding and are especially glad that, in the end, your garage turned out exactly as promised.

      Verified purchase
      Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffEase of UseRates

      Reviewed Feb. 25, 2026

      I've been looking into fixing my closet, and I ran into Closet World on Instagram, and I called them. I liked the designer. She was top quality and I knew I had to give her my business. She was a very nice and professional young lady. She designed the closet and did a great job. The installer was fast and efficient. But I wish Closet World told me that it’s probably more recommended that you get someone in there to do the demo instead of them. Because when they do, it’s great. But when the closet was installed, there was this part that was not acceptable. I lost about 3 inches of space that I was supposed to get, and the installer explained that was gonna happen since they had to take out one panel. I had to get someone in to patch it up and paint it for me. So, it was a disappointment.

      I thought I was gonna get a better quality edging, but I didn't. But then again, it is a small closet, and I don't want the installers coming back and redoing anything, because I already put everything back in. But other than that, everything was good. If they had told me just to give them a perfect blank wall, I would have been happy. Closet World needs to know more about older homes and what could be behind the walls, or what to expect if they take off the paneling. It’s probably best to have someone else remove it so they can patch and paint it properly. I would like Closet World to give me another estimate for another project, but I'm gonna look at other vendors as well. If people are interested, they should get the estimate first and fix anything that needs to be fixed.

      Thanks for your vote!
      Closet World
      Response from Closet World

      Thank you for taking the time to share such detailed feedback. We’re so glad to hear that you had a great experience with your designer and that the installation itself was fast and efficient. It’s wonderful to know she made such a strong impression and delivered a design you were happy with.

      We’re sorry to hear about the disappointment regarding the lost space, wall condition, and edging detail. We understand how frustrating it can be when the final result doesn’t fully align with expectations—especially in older homes where hidden conditions behind walls can create unexpected challenges. While our installations do not include patching or painting, we appreciate your suggestion about better setting expectations around demo and wall preparation. That feedback has been shared with our management team for review so we can continue improving communication upfront.

      We truly value your honesty and are glad that, overall, you had a positive experience. If you’d like to discuss a future project or review options, we’d be happy to provide another estimate and address any questions in advance to ensure everything is fully aligned from the start. Thank you again for choosing Closet World.

      Verified purchase
      Tech

      Reviewed May 12, 2026

      I had a good experience with Closet World. They did a nice job for me. Way back, we had them do some work for us as well. This time, they did the cabinets for my garage. I told a gal who came out initially to measure what I had in mind and she put the numbers down. They ordered it and they came out and installed it in less than a day. It turned out perfectly.

      Thanks for your vote!
      Closet World
      Response from Closet World
      Thank you for the kind words, and for being a returning Closet World customer. It's always wonderful to hear from someone who has trusted us with more than one project.

      We're glad the garage cabinet installation came together seamlessly, from the initial measurement appointment through to the final install. Quick, clean, and exactly as envisioned is exactly what we aim for. We look forward to working with you again should another project come up.

      Profile pic of the author.
      CoveragePriceMaintenanceStaff

      Reviewed May 6, 2026

      Closet world installed a closet door for me (in April 2026). The material is extremely fragile. Closet world charged me $2500 for replacing the closet door. The material given by closet world is extremely fragile and will break with a soft kick. It is a rip-off from Closet world. If you look up at Home depot or Lowe's the closet doors are available at ~$150-$500 with better material (thicker wood). I should have done a better job in researching and installing it myself. The previous closet door which I had was from Home depot and was stronger. I wanted it to be replaced with something lighter but not so fragile and not so light which was replaced by Closet world. Friendly advice - I would recommend to buy the closet doors from Home depot/Lowe's and install it DYI or have a handy man install it for you.

      Thanks for your vote!
      Closet World
      Response from Closet World
      Thank you for taking the time to share your experience with us. We're sorry to hear that you're disappointed with the quality of your new closet door and that it hasn't met your expectations for durability.
      We understand how frustrating it can be to invest in a home improvement and feel that the end result didn't deliver the value you were looking for. Your concerns about the materials used are important to us, and your feedback has been forwarded to our management team for review.

      If you'd like to discuss your experience further, we encourage you to email us directly at clientissues@closetworld.com. We'd welcome the opportunity to better understand your concerns and see how we can help.

      Resolution In Progress
      Verified purchase
      Sales & Marketing

      Reviewed April 30, 2026

      We had our closet redone with Closet World, which I'd seen on an Instagram ad. It was, overall, an easy process. The installation took majority of the day. I like the closet and I'm satisfied. I would recommend Closet World to those looking for someone to redo their closet.

      Thanks for your vote!
      Closet World
      Response from Closet World

      Thank you for taking the time to leave a review. We're glad to hear the process felt smooth and that you're happy with how your new closet turned out. It means a lot that you'd recommend us to others, and we hope to have the opportunity to work with you again on a future project. Thanks for choosing Closet World.

      Verified purchase
      TechPricePunctuality & SpeedStaffRates

      Reviewed April 29, 2026

      I was looking for somebody that could do a pantry and found Closet World. The planner was wonderful. I wish I've had her for every project that I've done. She was so easy and fast and made us up different ideas, and we picked one. In two weeks, it was done. However, I didn't like the installer. He was ignoring us. He kept leaving the door open and we kept telling him to close it. We have pets. They didn't go out but flies kept coming in. We had a bunch of flies in our house that day because it was warm. We also have a brand-new floor and he put his tools over the floor. My husband told him to put them on the island. Other than that, the installation looks nice. The product is good. There's a part of the wood that came out at the top, but my husband said the guy had already told him about that. It was a good price as well. We got 50% off. I would use Closet World again.

      Thanks for your vote!
      Closet World
      Response from Closet World
      Thank you for taking the time to share your experience with us. We're so pleased to hear that your planner made the design process enjoyable and that your new pantry came together beautifully.
      That said, we sincerely apologize for the frustrations during the installation. Your concerns about the door being left open and tools being placed on your new floor are completely understandable, and we're sorry that those issues weren't addressed more promptly by the installer. Every customer deserves to have their home treated with respect throughout the entire process, and we fell short of that standard on this visit. Your feedback has been forwarded to our management team for review.

      We're glad to hear the finished product looks great and that you'd consider using Closet World again. We'd love the opportunity to deliver a smoother experience from start to finish next time. Thank you again for your honest and balanced feedback.

      Verified purchase
      Sales & MarketingPriceStaffRates

      Reviewed April 28, 2026

      My neighbor had used Closet World and told me they're good. I looked at their pricing online and it was something I could afford. I was super happy with the designer, Tracy, and William, the installer. Tracy was really cool as well. The installation in the master closet is nice. I love it. I'm telling all my friends and family about it. I want to just hang out in there. It makes me so happy. The guy who lived here before me stopped by recently, and he was in awe. It looks great to him as well. I wish I would have done it years ago but I didn't have the money. The price ended up being exactly what I thought it is with my research. The cost has risen but they gave me a discount so it was good.

      Thanks for your vote!
      Closet World
      Response from Closet World
      Thank you for sharing such a joyful review. There's nothing better than hearing that a customer loves their space so much they just want to spend time in it.
      We're so glad Tracy and William made the experience a great one from start to finish. Tracy's design expertise and William's installation work are exactly the kind of team effort we're proud to put forward, and it's wonderful to know they delivered something you truly love.

      It's also great to hear that the pricing aligned with your expectations and that we were able to work within your budget. We appreciate your neighbor's referral, and we love that you're now passing the word along to your own friends and family. Enjoy every moment in your beautiful new closet!

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      Closet World Company Information

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      Company Name:
      Closet World
      State/Province:
      CA
      Country:
      United States
      Website:
      www.closetworld.com

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