Closet World Reviews

I used Closet World a long time ago when I purchased a home back in 1997. They did a great job then. I needed work done, and so I decided to go back to what I know. They did an excellent job once again. The installer came in. He told me what he was gonna do. He was quick and he was clean. He cleaned up after himself, which made it very easy.

I had Closet World redesign the walk-in closet that I have. I was doing a complete remodel on the bathroom, which included that closet. I looked at their reviews and I liked them, and I decided to go with them. The rep I worked with was fabulous. He came up with a great design, but there were things I didn't want, and I explained to him why I didn't want them, and he said, “Okay. Let me revise this.” Then he suggested drawers, and he gave me everything I wanted and nothing that I didn't. It was great.

After I had some flooring done, the flooring folks didn't tell me that they weren't going to reinstall my closet doors for me and that changed some things for me. I didn't intend on needing to fix my closets, but I had to. Interestingly, I work with a company that schedules, measures, and installs for window blinds so I know the business pretty well. I went on the Closet World website to initiate the process and I loved it. Everybody communicated with me either by phone or text or email and it was very responsive. I never needed to go back to check anything on my dashboard. I was always in the loop.

Closet World will listen to what you need and then make it a reality. They also got out quickly. I had a certain amount in my mind that I was going to spend on this closet, and they came in just under that. Plus, the girl who came out and did the initial was nice. I loved her. She seemed to understand that I had a goal, and she didn't try to do anything crazy, or let's do drawers, or I understand you want this, but I've got that, something different. She listened to me. The upgrades, she did suggest, included rounded corners on the shelves. The color black is also usually a little bit more. She brought it down to what white would be. She was just lovely.

I was shopping around for a closet and I checked six quotes over the town. They were all very expensive and it wasn't a good customer service. I ended up with this local guy here in my city working for Closet World. His name was Dave and he came to my home to take measurements. He was a very sweet talker and he bought me into it.

Everybody at Closet World could communicate well. They were responsive and the easiest to do. I had the design consultant come out, and she put something great together for a good price. What we had installed in my bedroom looks good. Everything is together. I love it. I love the drawers. The guys did great. They were here for five hours.

I saw Closet World's ad for half off, so I talked to them. They built me a white closet and I like it. It has a stupid little wand-like thing that they call a butler which I can pull out and hang an outfit on in front of my clothes, so I can have it sitting there and not hanging off one of the doors. It's a retractable wand that comes out, and you can hang your clothes on it. The little $132 wand is the big thing for me. The designer I had was named Gabriella and she was great. I liked that she really cared about the outcome and she showed understanding. For the installation, one man came out and he was done within 45 minutes. He was very quick and his work was very good. All in all, Closet World's reps were very receptive and the service was very good. I'd advise others to check them out and see what they have available.

Closet World was on Facebook and they were running a special 50% off. I needed a wall unit installed in my hallway and because of the price, I went with them. The designer was amazing and the experience was fabulous. I had design issues and she worked around them and did a perfect job. The installation was quick. It was within four weeks of my order. The installer was an older gentleman and he came by himself because his partner was sick that day. These are not modular units and they actually build the closet. I was surprised that he was going to do the job alone. He handled all the heavy materials, saws and equipment, and did an incredible job. He ran into a small problem, but it wasn’t his or the company’s fault , and they are going to resolve it. I followed up with them about it.

I saw Closet World's 50% off promotion. So we had them install two melamine closets in the bedrooms. Steve was really professional and helped us design them. He had good recommendations on spacing and measurements. He was very good. The installation went really smooth. The two people showed up on time. I didn't have to answer any questions from them. But I had them come back because the soft close slides weren't on the paperwork for them. They came back the same day and were able to change those out when I talked to the customer service rep. I was really pleased with the timeline.

My experience with Closet World has been extremely disappointing. If you go to their website they have nothing but stellar reviews. They are a lie as they are obviously leaving out the bad customer feedback. PLEASE READ MY FULL REVIEW AND BE AWARE OF WHAT YOU ARE GETTING INTO. I placed my order for a cabinet system in my garage on June 18, 2026 once final measurements were completed. The order was supposed to be installed on July 13th. On July 13th (a month later!) they came to install the cabinets and the order was incomplete. There were three missing cabinets, no shelves, missing doors, a missing wardrobe bar, and they put the wrong slides on the drawers (we paid extra for ball bearing slides). There are also many nicks and dings in the finish work and every time the installers leave not one crew has bothered to clean the cabinets.

I got a quote for Closet World years ago, then I hired them for a project because I liked their price. Their representatives were really good and they have great communication. They let me know what was going on every step of the way and what they said was what they did. They made a regular closet for me and it's excellent.

Armando ** listened and drew up an exceptional plan for my closet. It was a little more than what I had planned to spend for my closet, but in the end it was worth the expense. Closet World worked with my flooring project schedule and my closet was installed professionally by Lino and Jared. They cleaned the closet and the work area so it was ready to hang my clothes. No mess to clean up! That made my day! 😊

Closet World was easier to work with compared to other companies. The installers were great. They were exactly what you want. They came in, they knocked it out, and they left, and they were nice about it. They worked really hard to figure it out, and they gave me what I asked for. The quality of the build is good as well.

I got rid of my hot tub room and built a new walk-in closet for myself since my wife took over the one in the bedroom. Closet World’s salesmen came out and listened to us. We gave a little bit of time and he came up with a drawing with a design on it. My wife and I both approved it. He gave me an estimate and we went ahead with the purchase. The installation took an hour or so because he had to make a few cuts out in the driveway. But everything went well. The people who came out and did the install were great. They were gonna put an extra shelf in there and that was gonna cost an extra $1,000 so I told them not to do that one. But they brought it down from a little over $5,000 to just over $3,000, which was a great buy.

I hired Closet World for a vacant rental property. A gentleman came over and my tenant upstairs let him in. He took measurements, came up with a design and put it to paper. Lots of the stuff can be found off Amazon and doing further research, but the new tenants love Closet World's product. There were a few things that they had to take care of, like extra shelving, but aside from that, it was a good experience.

I told Closet World that I wanted shelving in the pantry closet. It's hard to get in contact with them if there's a problem. I'm still waiting for them to call me back. The shelving was okay. There was a measurement that wasn't taken. But it was okay. That was just human error.

I wanted to change my closet. I had a good experience with Closet World. The designer who came out was very nice. She spent a long time with me. And also the guy who came to install. He did what he needed to do, cleaned up, and left. He was a nice and very friendly guy. The closet is to my liking. I'm very happy with it. All I had in there was one hanging bar before, in a long closet. Now, I have drawers, shelves, and two hanging bars. I love it.

Lousy, frustrating experience. The "Free Design service" that I set-up via 800-434-6018 call center made an appointment for almost 2 months in the future because they claimed they were too busy. I tried getting a design consultation over the phone, but I couldn't. I should have been told their products would not work in my mobile home the first time I called before I waited 2 months. I spent a lot of time designing my space by myself, using their products and website before the appointment.

We liked the price of Closet World. We went with them, and everything went fine during the installation. We were very pleased with the quality of the job done. They did a great job.

I've used Closet World for many years. Recently, I converted my cubbies into drawers. The presentation and the installation were good and informative. I understood what they were saying. They explained the price and there was no hidden agenda. They did the install the same day too.

Closet World was the first and only one to bid on the job. So, we felt the price was fair. The designer was very nice and cordial. We showed her what we wanted to do. We had a main walk-in closet, and then we had a smaller reach-in closet. So, after she inspected those with us and heard our desires, she sat down and designed up a system for each closet that we approved. The installation crew was great. I give the crew 5 stars there. They showed up at an expected time and did it in two and a half hours, which is probably standard for installations there. There were no issues or problems. So, installation was A-plus.

I saw some ads on Facebook for Closet World. I scheduled a free home appointment; they gave me an idea of the design appointment. Someone came to my house and they drew the closets. And then they gave me a quote. Then I decided to go with them. My experience with the designer was very good. She was very courteous and very helpful. She was on time. She answered my questions well. The installation was very good, too. They were on time. The installers were very helpful, did the job pretty well, and they cleaned up after their work was done.

My experience with Penelope, the rep with Closet World, went very well. She understood what I needed. It was very quick, easy and thorough, and I'm very pleased. She also gave a timeline of when they would do the installation from the time of order. I had shelving put in for two different closets and the installer was wonderful. The price was very reasonable as well.

I used Closet World years ago, and it was a good experience in my other house. This time, I have a new house, so I did the two-car garage and went with them again. I told them exactly what I like, and they showed me some stuff. The installers were two people, and they were really nice. Closet World is a really good company.

I saw an ad on Facebook for Closet World and I had a master closet installed. I had one tall, skinny cabinet and the rest are all hanging cabinets and shelves. The designer was awesome and the installation was good. The installers did what they said they were gonna do. I had a great experience with Closet World. It was a job well done and I'm very happy with it.

The lady that came out from Closet World was very nice and thorough. She spent a while drawing the closet out and telling us what different options we had. We told her things that we wanted like drawers that she incorporated into the design. In the end, I was happy with the plan. However, there were a couple of hiccups on the install day. The guy was a little late out of the timeframe. He came 45 minutes past the end of the timeframe, but it wasn't a big deal 'cause we were available. My husband was home all day.

I gave Closet World a chance this time, and overall, it was a good experience. The rep could get the project done sooner than the other company could. It was for a reach-in closet and I had a drawer, two hanging spaces, and some shelves for shoes. In retrospect though, I should have stood in front of the closet with her and got a better visual because it didn't turn out exactly like I planned. The installation was a bit of a problem in the sense that the bars that the gentleman cut didn't fit very well. I had to have them send me an extra bar. Also, the plan called for 230-inch-wide alcoves to hang clothes in, but he modified them for whatever reason. One was 26 inches and another was 30 inches. I cannot swap hanging bars between the two because the widths are different.

Closet World has a good product and they were fairly priced and I thought they did good work. I had closets installed. It was done in three days. It was high quality. Overall, they put the closets in that I wanted.

I've had Closet World do my closets before, and I had them do my garage cabinet this time. They got here and took the measurements. Then a gentleman came and installed it, and it was rapidly fast. It was a little pricey though. I should have looked at other companies, but I didn't. They didn't do anything wrong, but it's sometimes good to see how someone else can work things out. I could have gone to Home Depot or Lowe's and bought their kit, and it would have been just as good.

IKEA was a cheaper route but looking into it, after you get stuff, you have to pay somebody to put it together. And there’s no warranty. It was a lot of hassle for me to go that route versus saving 1,500 bucks. So, I decided to go with Closet World, and I was part of the design process. I had someone design it before, but I put it on hold as my wife and I were getting married. The original designer started it, and then a new designer finished the process when I purchased it. Everything ran smoothly.

I had used a different provider before. They were very expensive, and I didn't need all that fancy stuff. Closet World is still good, and I'm not getting all crazy in my closet. They did basic closet organization with shelves, drawers, and places to hang clothes. The rep was very knowledgeable. He’s been doing it a long time and the builder did exactly what he said he was going to do. He got it all done in one day and was really polite. Everything was great with Closet World. My husband loves it.

I've heard about Closet World and received a flyer in the mail. After I got their flyer, I checked the website and it was good and complete. Closet World is a big company, so I contacted them. The designer was very nice, friendly, professional and pleasant to work with. I had an office bookshelf installed. It was floor to ceiling with some cabinets. The installation went very smoothly. A younger guy in his early 20s did an excellent job. If I want to do more work, organizing the actual closet, I will contact Closet World again. My experience with them was professional, friendly and efficient. I would recommend using Closet World.

Closet World is three-quarters of the way. The designer had to take down the closet that was already assembled. However, I had a hole in my wall that I needed to have repaired after the install was done. I'm not finished setting up everythin but it appears to be okay. I love the drawers assembled into the closet. Using Closet World helps you declutter because you can't get everything back in.

The designer was very nice. She was very interactive. She took her time and explained. She looked at my closet and explained everything before the installation. She had the vision even before I could see it. Everything with the installation was done the same day, and I was very happy. It doesn't have to be long hours. I would use Closet World again and again. They're good people.

I'm happy with Closet World. I told the rep what I wanted, that I didn't want to lose any hanging space and I wanted some shelving and drawers. She drew the picture and she did great. I have a small closet and I thought that I would lose space in my closet, but I gained space. The only thing was she was so cautious to keep the price down that she didn't think to put a backing on it. She could offer people upfront and let them decline it if they don't want it. It turned out that the back of my closet was ripped up. It's an old house, so it had holes in it. I wasn't able to get a construction worker in there fast enough to fix the back of the closet. I had to call the rep back, and she was very responsive to come and order a backboard for the wall. We still got everything done on time but I almost didn't make the deadline because because of that. But she was able to pull it off and get it done. She was lovely.

I saw Closet World online, and I ended up doing my closet with them. I had some bars that had fallen off, and the space in the closet needed more organization. That's what they did, and I was very happy. The price was excellent. In fact, it was very affordable. The rep was very knowledgeable and the installation was done very quickly. I now have much more space.

We had Closet World install a Murphy bed. The designer was very attentive, listened to what we needed, and provided suggestions that would both make sense and save us money. So, I was very appreciative of him. The installation went really quick. The guys were really nice, let me take photos of the installation, and honestly was much faster than I thought it was going to be. Overall, it was just very positive, and we're really happy with the product.

Excellent product, superb installation. Did everything I asked. Wore booties, saved all the the old shelves and poles so I could repurpose them. Highly recommended.

The presence of the woman who came and talked to us was professional, and the service was great, which is why we went with her. We had to push the installation a couple of weeks, and it was a piece of cake. They were very accommodating. We put in cabinets of probably five feet high to put my husband’s stereo equipment on one side of the fireplace and the laser discs, albums and DVDs would go behind the cabinet doors. On the other side, to balance it, I wanted a bench. So, they put a bench with cabinet doors at the bottom. It wasn’t the specific height, and the guy corrected it immediately. He had extra wood, so he raised it. My husband was happy with the guys. Some of the cabinets were loose, and they came back yesterday and corrected it. They were good. If Closet World has what people need, they should try them. They have a great catalog and people will find something in there that works.

Our Closet World project was an open French door, a wide open closet with some shelving and some other stuff in it. It was going to be my husband's closet, and it's got certain things that he wanted to put in there. So, we had to accommodate what he had to store. The installation only took them a day. It was very quick and easy. The work performed was good. It was also easy to schedule. They were here on time. They pulled out some materials and took the stuff with them. It just went according to the way we had set it up.