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About Closet World
Closet World custom-designs and builds organizational solutions to complement your existing home decor. The company’s professionally trained designers work with customers to solve common organizational problems in closets, garages, offices, pantries and other rooms in the home. Closet World offers free in-home design consultations. Once designs are complete, the company has experienced installers to install the units.
Pros & Cons
- Free consultation
- Quick turnaround
- Customized pieces for your space
- Licensed, bonded and insured
- Limited information on website
- Must spend a certain amount to get free installation
- Only available in California and Nevada
From your bedroom closet to your garage, Closet World can help organize any room in your house. The company designs custom solutions for your home. With so many different color options, you can pick something that looks great in your home. The company offers a free consultation, which you can call to schedule or book online.
Top Closet World Reviews
To be honest, I checked out the reviews after I had already hired Closet World and was somewhat disconcerted to read many that were negative. With that in mind, I held my breath a...Read full review
The rep did a good job on the consultation. She came out to the house, measured and offered suggestions. We had to make changes a couple of times because we were trying to figure ...Read full review
What is Closet World?
Closet World is a home organization company that specializes in custom solutions to help you organize any room in your home. The company offers professional design consultations, experienced installation teams and a wide selection of materials.
The company’s downloadable catalog gives you a sense of the quality work the team does. Every detail of the design is accounted for, from the sliding, mirrored closet doors to the home offices with cubbies for pens and baskets for papers.
How does Closet World work?
If you live in a location serviced by Closet World, you can contact the company for a free in-home consultation. You can book this either online or over the phone.
On consultation day, a professional designer comes to your home. During your appointment, your designer will listen to your needs, examine the space you’re having trouble with, take measurements and propose solutions.
Once you and your designer have agreed upon a build, the company builds it to your exact specifications using the colors and finishes you selected. When the build phase is done, a team of professional installers comes to your home and installs every piece.
Closet World products
Closet World offers three lines of home organizational systems.
- Essentials Series
- Featuring ¾-inch straight edge panels and half overlay flat face doors, the Essentials Series provides a simple, modern look for your home.
- Signature Series
- The soft-edge shelves and drawers on the Signature Series provide a step up from the basic Essentials Series. You can upgrade this series to the Signature Deluxe, including accent top shelves, inset doors and drawers.
- Legacy Collection
- With thicker 1 ⅛-inch straight edge panels and ¾-inch soft edge shelves, your space will look classy and elegant with the Legacy Collection. You can upgrade to inset doors and drawers with flat facing.
In addition, you can choose to upgrade any of the above series with deco doors and drawers and crown or base molding. These features help your builds look more polished.
Closet World’s signature lines are available for closets, offices, garages, pantries and more. It also sells a variety of accessories for these spaces, such as:
- Hanging baskets
- Wall-mounted ironing boards
- Scalloped wine racks
- Pull-out trays
- Spice racks
- Fishing rod storage racks
- Bike racks
- Storage bins
- Slanted shoe shelves
- Sports racks
- Loop hooks
- Magnetic toolbars
The company also offers Floortec flooring for garages, Bedtec wall beds, sliding doors and more.
The downloadable catalog has a variety of combinations to help you see the differences between the available options.
How much does Closet World cost?
Every Closet World build is unique. Thus, the company doesn’t publish pricing information online. The size of your organizational project, the finishes you select and the upgrades you want all impact the bottom line.
So does the line of products you select from. The Essentials Series is the least expensive, while the other series the company offers costs more.
However, the company frequently has sales to help you save money. At the time of publishing, it has a special running that gives 40% off all orders of $1,180 or more and 30% off any order over $880. In addition, you can take 10% off any closet, garage or office order. Plus, you can get free installation and delivery with orders over $850.
Schedule an in-home consultation to get a custom quote for your organizational needs.
Closet World FAQ
Does Closet World offer financing?
Closet World has 12-month special financing available for qualified buyers.
Who installs Closet World products?
Closet World has a team of professional installers to carefully and safely install your products. Often this work is completed in one day, but for larger projects, it may take longer.
Where is Closet World available?
Close World serves California and Nevada. It has four locations:
- Southern California
- San Diego
- Northern California
- Las Vegas
How do you design a closet with Closet World?
Start by scheduling your free in-home consultation. The designer takes measurements and suggests organizational solutions after listening to your needs. During this design phase, you’ll give input on the finishes and hardware. Once you approve the project, the team builds your units, and an installer installs them.
Is Closet World good?
If you’re ready to get organized and you live in California or Nevada, Closet World can help. The company offers three different lines of products to help you make your space more functional on any budget. With free in-home consultations, you can learn more about your options before you pay.
The company’s website has no pricing information listed, however, so you’ll need to connect with a designer for a customized quote. It also doesn’t offer virtual consultations, so if you prefer not to have someone in your home, you’ll want to go with a different company.
Closet World Reviews
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I ordered two Closet World closet installations. It took two days a week apart to complete the closets leaving both unusable - that meant clothes out of both closets and on the floor. Final installation did not fit an article it was designed to house. It would be another week of disarray for them to re-do so I let that go. Two bars have now fallen off of racks because they were cut too short and were holding on by a hair and I didn't notice. I have to pay another $130 to have them re-cut, beyond the $3K I've already paid. Now I'm looking at all the bars and since I'm paying $130 anyway I'm requesting two others be re-cut and one of the shelves is damaged, which I was going to live with, and I'm requesting they fix that also. I do not recommend this company, their products, or service.
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Melissa ** came out to our house we showed her the closet that we wanted. We told her that we needed more room for our clothes or shoes in our purses. She told us that we would have plenty of cubbies. We would have plenty A room for our shoes and our clothes and our purses. When they came out to install they damaged the inside of my closet. I had to patch it myself and I’m talking about big holes not little holes. It does not fit my shoes. It does not fit my clothes and I had no cubbies for my purses. When I called to complain they said that’s what she drew up on her list. That’s not what we got. What was on her list is not what we got. The three closet door from the floor closet door. I can’t even get to the right side of my clothes because the closet doors are too big. They do not slide open.
They proceeded to give me a $50 credit for the inconvenience and I had to wait for them to replace the door because it was broken. Melissa our sales rep never even called us back. We had to end up putting half of our clothes in the garage because the one we have now doesn’t even fit our clothes. Everything Melissa told us we were going to get she lied. All she wanted to do was get the sale. When I tried to call her back I attempted at least 8 to 10 times. She never once called me back because the customer service never called me back. This company is absolutely horrible and they do not care if they take your money and they do not give you what they promised you.
On the day of installation we found out my designer Evelynne ** had botched our closet by leaving out drawers in her design. The installation supervisor Cory supposedly took over and was going to redesign the closets. Since July 12, 2022, until today 8/8/22 we have been given the runaround and have yet to hear back via email with the approved design. Since day 1 Cory has been saying he’s working on it or he will get back to me and doesn’t. My last conversation with him was last week and his exact words were, “I will email the design in 20-30 mins.” He never did. But that was typical for him never followed through. Too much dishonesty with this company.
Today, we finally had it and my husband called Wells Fargo credit dept since we financed the loan set up by Closet World. They told my husband Closet World had canceled our order! We have been waiting patiently for weeks and told over and over again they were working on the modifications only to find out that was never their intention! They put me through a lot of stress and aggravation! No integrity, truthfulness or professionalism with this company. Please, don’t do business with this corrupt company.
If I wrote all the problems I experienced with Closet World I could write a book. They are the most incompetent and company that I have ever dealt with. They came out to our home four different times because they had bad, damaged or just the wrong product. They never came during the installation window, every time they arrived hours later. They scratched our cabinets, wiped them with acetone and left the bottoms peeling and would not remove the cabinets and give us a refund. We gave them the opportunity to give us new cabinets and they brought more defective cabinets than the ones they installed.
They wanted us to allow them to come to our home a fifth time. They insulted us by offering us 10% discount for all the errors they made, time of ours they wasted and the cabinets they damaged. Closet World is a joke, their product is cheap and their managers do not care about customer service. They wasted so much of our time and over charge for a cheap product with bad installation. Save yourself the time, energy, frustration and money and find a respectable cabinet company. Closet World is disgraceful.
Save your money from this company. Among my experience they sent not one but two inexperienced "Professional" designers. Tried to charge me for installation twice. After installation I was not satisfied with how one closet fits. Had to contact District Manager for Northern CA to file complaint. Once talking with him he had no interest in trying to remedy my concerns...only to discredit my order from inexperienced designers and basically left me in the wind. Save your time and money and get the same thing from IKEA.
Sales rep set the hook. Showed ‘mothers’ closets and had slick brochure. Gave an install date and that’s the last I was able to speak to her or anybody. Called, left voicemail, texted and emailed. Nothing. Installer had not brought correct door rail, forgot to install backs, seams all gap. He was in the house for 5 hrs and left a mess. Nails, screws and saw dust in both rooms and driveway. Save yourself time and money and hire anybody else. Do your due diligence. Don’t get scammed.
I cancelled an order on April 2nd and it is now May 24th. I have reached out to the company on 8 different occasions through email and on the phone. Each time I call, I am told I need to talk to a sales manager, however, they will not connect me and tell me that they will leave a message for the sales manager and they will return my call. On May 18th, I called to speak with someone because the installation department called to install. I told them the order was cancelled and then asked to talk with a representative. This has gone on for six days and I have still not received a call back and have not been given a name of a person to speak to. I am told each time that the person or persons are not in the office despite the fact that I have called between the hours of 8 and 3 on each call.
I'm don't recommend this company, they are very incompetent with their customers need. It has been a month already and I still haven't received one missing shelf in my walk in closet. Where is my missing shelf???
NO. You DO NOT want to work with this company. I called during a holiday promotion and was excited to have two closets in our master bedroom done. The sales person who came out was friendly and responsive and designed a nice system for us. We ordered their "Legacy" system with smooth self closing drawers. Our installation was supposed to take 2 days. The day of installation the workers showed up after 3pm (on both days). We live in a condo (with an HOA) and all workers have to be off the premises by 6pm. At the end of the 2nd day the job was not complete. All the drawers were not installed, shelving not complete.
Further, we didn't receive the soft close drawers we requested. We were also charged for 16" shelves (for shoes) when we wanted 12." The change the shelves, they quoted a price of over $2000. When I called to explain the installation was incomplete they said they were booked and couldn't come out for another month! Both the phone rep and the manager was rude. We spent over $10K. I DO NOT RECOMMEND this company. Seriously, shop elsewhere. Wish I had been wise enough to read review first.
We had a Sale Person named Mark ** from Closet World in the West Hills area of CA. He performed the bait and switch. He gave us a price upon his second visit that did not provide all the options we asked for. He told us those options would be another $1,500. When he returned the 3rd time the price went up to $3,900 and did not include backs on the cabinets, which he said would be another $750 and that was not for full backs. I could tell, he was testing us on our threshold on the price. He said he would get back to us on a better price by Saturday and never would return with a price and ignored us. I finally, emailed him and told him we were going elsewhere. His response "Thank you for the update."
Closet World Company Information
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- Company Name:
- Closet World
- United States