Closet World Reviews

I received a flyer in my mailbox, and I was rebuilding my home and I wanted to see what Closet World had to offer. The initial person who came out, the consultant, was wonderful. He also drew the designs and did the measurements initially. And because I was a part of a Wildfire community, he made sure I got the best price. I'm also an educator and he asked all the right questions to get me certain discounts. He worked on my behalf and I was happy about that.

We got multiple estimates from different closet installers and Closet World had one of the better prices. Plus, they had the better cabinets. The designer was thorough. He took his time to measure and explain everything. The installation of the cabinets in the garage was originally scheduled for one day but there were multiple issues that they ran into. One main issue was that the measurement was wrong. So, the installers had to move the cabinets down further to fit in the garage because of the garage door opener. The cabinet still hits the garage door arm or bracket in the roof. So, it's not 100% perfect, but it was fine.

Closet World was on Facebook and they were running a special 50% off. I needed a wall unit installed in my hallway and because of the price, I went with them. The designer was amazing and the experience was fabulous. I had design issues and she worked around them and did a perfect job. The installation was quick. It was within four weeks of my order. The installer was an older gentleman and he came by himself because his partner was sick that day. These are not modular units and they actually build the closet. I was surprised that he was going to do the job alone. He handled all the heavy materials, saws and equipment, and did an incredible job. He ran into a small problem, but it wasn’t his or the company’s fault , and they are going to resolve it. I followed up with them about it.

I saw Closet World's 50% off promotion. So we had them install two melamine closets in the bedrooms. Steve was really professional and helped us design them. He had good recommendations on spacing and measurements. He was very good. The installation went really smooth. The two people showed up on time. I didn't have to answer any questions from them. But I had them come back because the soft close slides weren't on the paperwork for them. They came back the same day and were able to change those out when I talked to the customer service rep. I was really pleased with the timeline.

I used Closet World a long time ago when I purchased a home back in 1997. They did a great job then. I needed work done, and so I decided to go back to what I know. They did an excellent job once again. The installer came in. He told me what he was gonna do. He was quick and he was clean. He cleaned up after himself, which made it very easy.

Our project was simple. It's just one, simple pantry. I wanted it replaced exactly the same, and that's what I thought we did. However, Closet World called back later and said it needed to be a bit bigger. When they made it bigger, it didn't fit. It took a little longer, and they built another cabinet the right size. But the second guy that came out did a fine job. He came in, measured it, and said, "This is too big. I don't know who did this.” He looked at the plans and said, "I see they changed it.” I said there's not much room, about a half inch on each side. They made it over two inches on each side bigger, and it wouldn't fit. The guy said, "When it goes back to Closet World, you're probably gonna get some kind of credit. They'll requote you ‘cause now this closet is much smaller than the one they originally was gonna bring out.” I never got that. But it's done. I'll just write it off to experience. It just cost an extra week. No big deal. It's all in now.

I’m very disappointed with my overall experience with Closet World, particularly the customer service, lack of flexibility, and communication. A custom closet is a significant purchase and something you expect to live with for years. I expected the design process to be more collaborative. I was told I would be shown a few designs but was ultimately presented with only one, with very little discussion about different possibilities such as drawers, shoe storage, shelving configurations, etc. I’ll acknowledge that I didn’t ask enough questions at the time because I trusted the design process and assumed I was being guided through the available options that would work best for my space.

I've had Closet World before and the product was okay. I had it installed in several bedrooms. The designer was fair and the design she did was fine, but just basic. The installation took all day. There should have been two people for the job. The installers drilled shelf holes all over and now I have to plug them to make it look good. I wish I had known about stuff like that because I have 3,000 holes I have to plug, and it's not that easy for somebody older. I had four drawers installed and my favorite feature is the nice drawers that glide okay. It was on sale, but I could have done it cheaper and gotten close to the same product. Closet World was a little on the pricey side and I didn't try to negotiate. I could have, and that kind of sits with me now. Family members asking about Closet World should look around at other ones and get prices.

The process was simple, information and the pricing was close to budget.

If you're looking to have a closet done, Closet World is great to work with. They installed our master closet. We're very happy with the final product. It was done efficiently and to our expectations. It's a nicely organized closet. Closet World's rep measured and gave us a proposal, and had worked with what we wanted to do. However, I was somewhat surprised that Closet World sent one person since it was on the second floor. It took him longer than they thought because he had to come back a second day. But he did a great job. He got there at 9:30, and he was there until 7:30 that night. I offered him dinner since we were cooking. He had to come back for another hour and a half to finish up.

The sales guy and I went back and forth on the proposal a few more times than I wanted. So, the sales process took a little too long to get everything dialed in but ultimately, once we got that done, the team did a great job with the installation. They worked really hard. Everything was fantastic and top-notch. I'm incredibly happy with Closet World’s product.

I always get different estimates and Closet World had good specials and a lot of upgrades that the other companies were not doing. And I ended up with Closet World. I have a very small walk-in closet so I had shelving and areas where you can hang things and a couple of drawers installed. The designer was great and the gentleman who did the installation did a very good job. Everything went very well.

My experience with Closet World was good. They've got good quality products. I had a closet organizer installed in our home. The designer was friendly and professional. Installation was positive and fast. I'll recommend Closet World.

Closet World was the first one I called and I liked the designer who did the two closets. She was fast, efficient and straight to the point, which was what I needed because I was in a time crunch. The closets are in my bedroom and guest bedroom. The installer built two units for each closet and I ended up with two more bars that gave me more room. The installation took five hours because there was only one guy but he did his job. I was very pleased and I would highly recommend Closet World. They were reasonable and the closets were ready in two weeks. It was great.

Closet World came out for a presentation, and my experience was easy. Their rep designed it, and then I agreed to it. So, he listened to what I was looking for. The install was good. The people who did it were professional. I was really happy with the finished product.

I had a friend who shopped around a lot and said Closet World was the most reasonable and did a great job, so I went with them. I had one closet organizer installed in the master closet and another one in the guest closet. I told the designer what I wanted, and she sketched it up. And it was exactly what I wanted. The installation went smoothly. The guy said it would take two days but he ended up staying late that night and finishing so it would all get done in one day. He did a great job. I had a contractor in my house doing some work while they were there and he said those kinds of closet people were a total rip-off. I asked him how much he would charge me and showed him my estimate. He said he'd probably charge about the same, and I told him, "Okay, there you go." Closet World was efficient and it was a fantastic experience.

I was doing a home remodel and Closet World was having a sale. It was on the internet, so I contacted them. The designer was timely, thorough and very kind. The installers showed up on time and were gone in two hours. They were very professional, quick and clean. The first closet has been installed and I like how clean and put together it looks. But I had to push the installation date back for the two closets because of my construction. They’re gonna be installed on Friday. People who are considering Closet World should do their research. If it’s the right fit for them, it is a great company.

The people I dealt with at Closet World were super professional, kind, and did a good job. I was a little disenchanted by some of the materials they used because, in the end, it felt like some of it was just particle board like IKEA, and it would have been nice to know that it would look so unfinished when it was finished. The one thing I was disappointed in was the drawer slides and bearing system that the drawers move on. Otherwise, it was all good. My overall experience with Closet World was positive.

The person from Closet World who came out did a wonderful job of laying out a closet for us in an odd-shaped space. It was off the master bedroom, but part of the space was square, and part of the space was a rectangle, and it wasn't one continuous wall. There was a part of it that came inward. She took good measurements, had graph paper, and was able to place closet pieces in a way that worked. The installation took one day and the two people worked very well and quickly. The designer cautioned us at the very beginning that where they tore out the old closet, what the builder put in would need to be sanded and repainted. So there were no nasty surprises at the end.

I wanted to get my garage redone and when I went to Closet World’s website, they had more than just closets there. I just briefly saw it online and they were offering half off at the time. We had an idea of what to do, but there was nothing solid. So the designer showed us the different options we could do, and we just built it piece by piece. The installation was efficient and took about four days. It was broken up into sections. The quality is good so far and nothing has fallen apart. People considering Closet World should explore options and make sure it’s the right one for them.

I've heard of Closet World before but we probably saw ads on Instagram and I decided to have a closet done in the laundry room. Both the customer service and the installation process were good, as well as the quality.

Everybody at Closet World could communicate well. They were responsive and the easiest to do. I had the design consultant come out, and she put something great together for a good price. What we had installed in my bedroom looks good. Everything is together. I love it. I love the drawers. The guys did great. They were here for five hours.

I saw Closet World's ad for half off, so I talked to them. They built me a white closet and I like it. It has a stupid little wand-like thing that they call a butler which I can pull out and hang an outfit on in front of my clothes, so I can have it sitting there and not hanging off one of the doors. It's a retractable wand that comes out, and you can hang your clothes on it. The little $132 wand is the big thing for me. The designer I had was named Gabriella and she was great. I liked that she really cared about the outcome and she showed understanding. For the installation, one man came out and he was done within 45 minutes. He was very quick and his work was very good. All in all, Closet World's reps were very receptive and the service was very good. I'd advise others to check them out and see what they have available.

My experience with Closet World has been extremely disappointing. If you go to their website they have nothing but stellar reviews. They are a lie as they are obviously leaving out the bad customer feedback. PLEASE READ MY FULL REVIEW AND BE AWARE OF WHAT YOU ARE GETTING INTO. I placed my order for a cabinet system in my garage on June 18, 2026 once final measurements were completed. The order was supposed to be installed on July 13th. On July 13th (a month later!) they came to install the cabinets and the order was incomplete. There were three missing cabinets, no shelves, missing doors, a missing wardrobe bar, and they put the wrong slides on the drawers (we paid extra for ball bearing slides). There are also many nicks and dings in the finish work and every time the installers leave not one crew has bothered to clean the cabinets.

I got a quote for Closet World years ago, then I hired them for a project because I liked their price. Their representatives were really good and they have great communication. They let me know what was going on every step of the way and what they said was what they did. They made a regular closet for me and it's excellent.

Armando ** listened and drew up an exceptional plan for my closet. It was a little more than what I had planned to spend for my closet, but in the end it was worth the expense. Closet World worked with my flooring project schedule and my closet was installed professionally by Lino and Jared. They cleaned the closet and the work area so it was ready to hang my clothes. No mess to clean up! That made my day! 😊

Closet World was easier to work with compared to other companies. The installers were great. They were exactly what you want. They came in, they knocked it out, and they left, and they were nice about it. They worked really hard to figure it out, and they gave me what I asked for. The quality of the build is good as well.

I got rid of my hot tub room and built a new walk-in closet for myself since my wife took over the one in the bedroom. Closet World’s salesmen came out and listened to us. We gave a little bit of time and he came up with a drawing with a design on it. My wife and I both approved it. He gave me an estimate and we went ahead with the purchase. The installation took an hour or so because he had to make a few cuts out in the driveway. But everything went well. The people who came out and did the install were great. They were gonna put an extra shelf in there and that was gonna cost an extra $1,000 so I told them not to do that one. But they brought it down from a little over $5,000 to just over $3,000, which was a great buy.

I hired Closet World for a vacant rental property. A gentleman came over and my tenant upstairs let him in. He took measurements, came up with a design and put it to paper. Lots of the stuff can be found off Amazon and doing further research, but the new tenants love Closet World's product. There were a few things that they had to take care of, like extra shelving, but aside from that, it was a good experience.

I told Closet World that I wanted shelving in the pantry closet. It's hard to get in contact with them if there's a problem. I'm still waiting for them to call me back. The shelving was okay. There was a measurement that wasn't taken. But it was okay. That was just human error.

I wanted to change my closet. I had a good experience with Closet World. The designer who came out was very nice. She spent a long time with me. And also the guy who came to install. He did what he needed to do, cleaned up, and left. He was a nice and very friendly guy. The closet is to my liking. I'm very happy with it. All I had in there was one hanging bar before, in a long closet. Now, I have drawers, shelves, and two hanging bars. I love it.

Lousy, frustrating experience. The "Free Design service" that I set-up via 800-434-6018 call center made an appointment for almost 2 months in the future because they claimed they were too busy. I tried getting a design consultation over the phone, but I couldn't. I should have been told their products would not work in my mobile home the first time I called before I waited 2 months. I spent a lot of time designing my space by myself, using their products and website before the appointment.

We liked the price of Closet World. We went with them, and everything went fine during the installation. We were very pleased with the quality of the job done. They did a great job.

I've used Closet World for many years. Recently, I converted my cubbies into drawers. The presentation and the installation were good and informative. I understood what they were saying. They explained the price and there was no hidden agenda. They did the install the same day too.

I had Closet World redesign the walk-in closet that I have. I was doing a complete remodel on the bathroom, which included that closet. I looked at their reviews and I liked them, and I decided to go with them. The rep I worked with was fabulous. He came up with a great design, but there were things I didn't want, and I explained to him why I didn't want them, and he said, “Okay. Let me revise this.” Then he suggested drawers, and he gave me everything I wanted and nothing that I didn't. It was great.

Closet World was the first and only one to bid on the job. So, we felt the price was fair. The designer was very nice and cordial. We showed her what we wanted to do. We had a main walk-in closet, and then we had a smaller reach-in closet. So, after she inspected those with us and heard our desires, she sat down and designed up a system for each closet that we approved. The installation crew was great. I give the crew 5 stars there. They showed up at an expected time and did it in two and a half hours, which is probably standard for installations there. There were no issues or problems. So, installation was A-plus.

I saw some ads on Facebook for Closet World. I scheduled a free home appointment; they gave me an idea of the design appointment. Someone came to my house and they drew the closets. And then they gave me a quote. Then I decided to go with them. My experience with the designer was very good. She was very courteous and very helpful. She was on time. She answered my questions well. The installation was very good, too. They were on time. The installers were very helpful, did the job pretty well, and they cleaned up after their work was done.

My experience with Penelope, the rep with Closet World, went very well. She understood what I needed. It was very quick, easy and thorough, and I'm very pleased. She also gave a timeline of when they would do the installation from the time of order. I had shelving put in for two different closets and the installer was wonderful. The price was very reasonable as well.

I used Closet World years ago, and it was a good experience in my other house. This time, I have a new house, so I did the two-car garage and went with them again. I told them exactly what I like, and they showed me some stuff. The installers were two people, and they were really nice. Closet World is a really good company.

I saw an ad on Facebook for Closet World and I had a master closet installed. I had one tall, skinny cabinet and the rest are all hanging cabinets and shelves. The designer was awesome and the installation was good. The installers did what they said they were gonna do. I had a great experience with Closet World. It was a job well done and I'm very happy with it.