Closet World Reviews
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About Closet World
Closet World custom-designs and builds organizational solutions to complement your existing home decor. The company’s professionally trained designers work with customers to solve common organizational problems in closets, garages, offices, pantries and other rooms in the home. Closet World offers free in-home design consultations. Once designs are complete, the company has experienced installers to install the units.
- Free consultation
- Quick turnaround
- Customized pieces for your space
- Licensed, bonded and insured
- Limited information on website
- Must spend a certain amount to get free installation
- Only available in California and Nevada
Featured Reviews
What is Closet World?
Closet World is a home organization company that specializes in custom solutions to help you organize any room in your home. The company offers professional design consultations, experienced installation teams and a wide selection of materials.
The company’s downloadable catalog gives you a sense of the quality work the team does. Every detail of the design is accounted for, from the sliding, mirrored closet doors to the home offices with cubbies for pens and baskets for papers.
How does Closet World work?
If you live in a location serviced by Closet World, you can contact the company for a free in-home consultation. You can book this either online or over the phone.
On consultation day, a professional designer comes to your home. During your appointment, your designer will listen to your needs, examine the space you’re having trouble with, take measurements and propose solutions.
Once you and your designer have agreed upon a build, the company builds it to your exact specifications using the colors and finishes you selected. When the build phase is done, a team of professional installers comes to your home and installs every piece.
Closet World products
Closet World offers three lines of home organizational systems.
Essentials Series
Signature Series
Legacy Collection
In addition, you can choose to upgrade any of the above series with deco doors and drawers and crown or base molding. These features help your builds look more polished.
Closet World’s signature lines are available for closets, offices, garages, pantries and more. It also sells a variety of accessories for these spaces, such as:
- Hanging baskets
- Wall-mounted ironing boards
- Scalloped wine racks
- Pull-out trays
- Spice racks
- Fishing rod storage racks
- Bike racks
- Storage bins
- Slanted shoe shelves
- Sports racks
- Loop hooks
- Magnetic toolbars
The company also offers Floortec flooring for garages, Bedtec wall beds, sliding doors and more.
The downloadable catalog has a variety of combinations to help you see the differences between the available options.
How much does Closet World cost?
Every Closet World build is unique. Thus, the company doesn’t publish pricing information online. The size of your organizational project, the finishes you select and the upgrades you want all impact the bottom line.
So does the line of products you select from. The Essentials Series is the least expensive, while the other series the company offers costs more.
However, the company frequently has sales to help you save money. At the time of publishing, it has a special running that gives 40% off all orders of $980 or more and 30% off any order over $680. In addition, you can take 10% off any closet, garage or office order. Plus, you can get free installation and delivery with orders over $850.
Schedule an in-home consultation to get a custom quote for your organizational needs.
Closet World FAQ
Does Closet World offer financing?
Closet World has 12-month special financing available for qualified buyers.
Who installs Closet World products?
Closet World has a team of professional installers to carefully and safely install your products. Often this work is completed in one day, but for larger projects, it may take longer.
Where is Closet World available?
Close World serves California and Nevada. It has four locations:
- Southern California
- San Diego
- Northern California
- Las Vegas
How do you design a closet with Closet World?
Start by scheduling your free in-home consultation. The designer takes measurements and suggests organizational solutions after listening to your needs. During this design phase, you’ll give input on the finishes and hardware. Once you approve the project, the team builds your units, and an installer installs them.
Is Closet World good?
If you’re ready to get organized and you live in California or Nevada, Closet World can help. The company offers three different lines of products to help you make your space more functional on any budget. With free in-home consultations, you can learn more about your options before you pay.
The company’s website has no pricing information listed, however, so you’ll need to connect with a designer for a customized quote. It also doesn’t offer virtual consultations, so if you prefer not to have someone in your home, you’ll want to go with a different company.
Closet World Reviews
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- 4,642,665 reviews on ConsumerAffairs are verified.
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- 4,642,665 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 1, 2023
My experience with Closet World was absolutely perfect. Everything Grace told me happened. They did a great job installing and Grace did a really nice job, in and out, and got everything we needed. The installers were really good, polite and quick. From what they said, everything was perfect and it looks really nice. It's the same color as my room that I have in there. It was great.
We are delighted to hear about your excellent experience with Closet World! Thank you for sharing your positive feedback. Your satisfaction is our priority, and we are committed to providing excellent service. Should you need any future assistance, please do not hesitate to reach out to us. We appreciate your trust in our company!
Reviewed July 22, 2023
Barbara, our salesperson, was awesome. We were in the middle of a remodel and she was here for a good time helping us design something that met our needs. And the installer was just as good. He was here within the appointment window and the installation took as long as Closet World said it would. He was very professional and cleaned up. He made sure everything was met to our satisfaction when he was done. The installation was flawless. The unit is very sturdy and well done. We’re very happy, especially with the prices, and we're extremely satisfied with the closet. I get up, I go into my closet and look at it, and I feel like a grown-up. I could look at it and know exactly what I have.
We are thrilled to hear you had a wonderful experience with Closet World! From the design process with Barbara to the flawless installation, we are glad everything met your satisfaction. We are delighted that your new closet brings you a sense of organization and happiness. Thank you for choosing Closet World, and we look forward to serving you again for any future projects!
Reviewed Dec. 26, 2024
We had a contractor that was not super great and they tried to renege on the offer to do the closet. I had been seeing the Closet World ads on my Instagram for months, so my husband and I designed an idea based on some of the concepts we saw in Closet World. When we presented it to our contractor's designer, it didn't go anywhere, so when the time came, we insisted that they use Closet World for this closet renovation.
Our contractor set up the appointment, and then we took it over. Closet World came here, and the guy, Manesh, gave his information and sat down. He showed up in a timely manner and he was courteous. He went up there and took a look at the closet. We talked about ideas, then he came down and drew out what we wanted. We were able to see the design and get a copy before he even left.
When Closet World came to do the measurements and the installation, they were also very professional. Initially, they gave us a time, then they called to confirm by text, call, and email so we knew that it was set. My husband was here and the two gentlemen arrived on time, came in and took care of their business. I was not home when they arrived, but when I came in, they still stopped and introduced themselves. That's very important to me because I work from home.
When I went up, they showed me what they were doing. One guy was cutting in the driveway and the other guy was installing upstairs. They walked through everything with my husband and they showed us where the wall was not straight. They explained that that's why the closet is not going to meet the wall in all places. We had baseboards in and they were going to cut them out a notch, but they ended up taking them off. They explained why they couldn't do the original intent as well. I was very pleased with everything. The closet renovation took less than three hours and the quality of work was very good.
When we bought the house, the closet we had was smaller and it was not functional. It was almost like a plank across one wall, some folders, and then some built-in shelves. It didn't hold a lot of clothes. It was just one rack and there was a lot of space that was wasted in there. My husband's belongings weren't even in the closet, so our goal was to have something bigger and organized to where he could also share a closet with me. We extended our closet out two feet, and now, we have shoe shelving, double rows of hanging, and the far wall has drawers and shelves. At either side is the area for the long hanging and there's a shelf up top where we can have space to utilize. I have a lot of shoes, so we're also utilizing some of that for shoes and for photo bins that we can put up there. All in all, quality and interaction are very important to me and Closet World had both of those top-notch.
Hi Melissa!
Thank you for sharing your experience with Closet World! It’s inspiring to hear how your vision for a functional and beautiful closet came to life despite some challenges with your contractor. We’re thrilled that our designer, Manesh, was able to collaborate with you and adapt the designs to fit your needs while maintaining professionalism and flexibility throughout the process. It’s wonderful to know that his patience and expertise helped turn this situation into a positive outcome.
We’re also glad to hear that the installation process met your expectations, from punctual and courteous communication to the installers’ attention to detail and transparency about your space’s unique features. It's fantastic that they ensured you were informed and comfortable with the process at every step. We are delighted that the transformation was the perfect way to optimize your space. We’re so pleased to have helped create a closet that you and your husband can now enjoy. Your kind words about our quality and interaction mean the world to us, and we’re grateful for the opportunity to help bring your dream closet to life! Thank you for choosing Closet World! We look forward to working with you again on future home organization projects.
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Reviewed May 21, 2024
Closet World did a great job. The price was fair. I was mainly just going to get a quote. And I had a bathroom remodel. I had a very small closet. I needed better organization. But the way that the person that I worked with came up with some ideas with my input, it's modular, so I could change the configuration if I decide to add some other things or change how things are hanging, racks, or for the shoes, folded things. I was ready to buy something like that.
The rep was very nice, took the measurements and came up with a couple of ideas. I didn't like one of them. There was some wasted space. So, she was open to my idea and reworked everything. I have two 6-foot walls and one that's 5 feet. That's the back wall. So, everything’s narrow. I wanted to make use of the space under the window of the 5-foot space. She hadn't put anything in there. So, we revamped things. And I was able to make use of that space.
The installer was just one guy, but he was amazing. It was three weeks that he brought the product and installed it. And it took him three hours because he had to install all the rail because the supports go into the floor. It's not freestanding. And he had to remove the baseboards that were in the closet, install all the support, and put in all of the hanging rods and the various shelves that I ordered. He vacuumed up everything.
I had gone to Home Depot and had them cut some extra shelves for me. They're 10 x 12 that I needed. So, I made the space, the heights between the different shelves, smaller. I cut it down and had some that were 8 inches for the flat shoes. So, I reconfigured and added more shelves. Their bracket supports are a pin type of thing. You can't buy them online. So, I called. Closet World said, “How many do you need?” And they happened to be in Vista. I'm in Cardiff. So, it was only eight miles away. And they gave me a bag for free of the pins because they're not available. Everything else is more of a 5-millimeter or a 3-millimeter. They seem to skip a 4-millimeter. And the 4-millimeter is what I needed. I was very happy.
Thank you so much for sharing your detailed experience with us at Closet World! We are thrilled to hear you are pleased with our service and results.
It's fantastic to know that our designer collaborated with you to create a modular solution tailored to your needs. Your input was invaluable in ensuring the design maximized your space effectively. We're glad our designer took precise measurements and was open to reworking the design based on your feedback. It’s great to hear that together, you optimized your narrow closet space and are satisfied with the final plan. We are also delighted to hear about your positive experience with our installer. It’s wonderful to know the installation process went smoothly and met your expectations.
Thank you for choosing Closet World and sharing your experience. We’re here for any future needs or additional support you might require. Enjoy your newly organized closet! We’d love to see pictures – feel free to share them on social media!
Reviewed May 9, 2024
Closet World had a closet done in a bedroom. It was very nice, and they gave a really good price. So, I thought it would be nice to have one in the garage because Linda wanted a countertop out there for folding clothes rather than bringing them in the house. The fellow that came here was very nice and very accurate. As far as the price, even though he said it was half price, it did seem a little high to me, which you couldn't help. They have to charge what they have to charge. Two very nice fellows came out to install. The product looks really nice in the garage. It's exactly what I had hoped it would look like. It's wonderful.
There was a scratch in the countertop, but it was very small. Then a week later, the caulking that filled up the hole between the lower cabinets, and the backing that went up from the lower cabinet to the top along a side dried up and came loose. There were some screws left over, too. Two of them were in the driveway. I picked them all up but if I had missed one, it might have been a problem. I called and quickly, they came out and put some new caulking in there. A different fellow came and he was very nice, too. All the people that I came in contact with were very nice.
The doors open and close very nice. The shelves do exactly what I wanted them to. Linda's happy with it. The guy who came out asked me to put the caulking in the little spot where the other caulking had dried up. He also looked at that little scratch and he said, "yeah, I can feel that." So, that's fixed and everything is good. Overall, they're good quality. Closet World's customer service is good. I can't expect somebody to come out the day after I call them but they did come out in a timely manner, and did appropriate work on the callback.
Hi Ronald! It's wonderful to hear about your positive experience with us at Closet World! We're thrilled that you're pleased with the installation in your bedroom and the additional setup in your garage.
It's comforting to know that although there were some minor issues, our team acted quickly and effectively to resolve them. Your satisfaction with the corrective actions taken and the professionalism of everyone involved speaks volumes about our commitment to customer service.
Thank you for acknowledging the effort and care our team put into ensuring that everything was done correctly, especially with the follow-up visits to address your concerns. It’s always our goal to provide not just high-quality products but also responsive and considerate service.
We appreciate your feedback and are delighted that you found our customer service to be reliable and effective. Thank you for choosing Closet World for your home organization, and we look forward to serving you again in the future should you need any more assistance or additions. Enjoy your new, functional spaces! Also, we would love to see pictures! Feel free to post them on social media – don’t forget to tag us!
Reviewed May 7, 2024
Closet World's sales rep was very nice. She knew exactly what I wanted and listened, which made me feel like I wouldn't have a problem because somebody listened to me. She also did exactly what I asked for. But she was a little reserved and I didn't feel so comfortable that I would call her about any issue. I paid 50% upfront and when the guy showed up for the installation, he wanted to charge my debit card the remaining 50%. But I wanted to pay at the end of the installation. I've already done the due diligence of paying half of the cost upfront and waited two weeks for them to bring the materials. The salesperson also never told me that I was going to make that payment before the installer even walked in the door.
The installer was very young and timid. He couldn't even look me in the eyes and he didn't know how to talk to people. He didn't speak English great, so maybe that was part of it. He ran out to the car to call his manager then the manager called me. He said that that was how they did it. But I used Closet World before and I told him that they didn't do it like that before. So, I wasn't going to it. Aside from that, the installer was so cared and he wouldn't even come back in because he said I yelled at him. But I didn't yell at him. I was yelling at the company. In the end, I didn't want to have to pay by check, but we gave him a check and that was how we got through that. It left a little bit of a sour taste in my mouth and I don't know if I'd call them again because of it. I was a repeat customer and I spent 5,000 the first time, while this was for a little tiny closet that cost $1,100. It was insulting and unprofessional.
I also had to coax the installer to come in and install the closet. They need a stronger installer to not run out there and cry to his manager like that. When I had the manager on the phone, I went out to talk to him in front of the installer and I asked why was he telling the manager that I yelled at him because I didn't. I talked to both of them in the same way about this whole thing. Other than that, the installer did a great job and I thanked him.
Hi Dianne we are sorry to hear about the mixed experience you had with us this time around. It's great to hear that the sales representative understood your needs and effectively executed your vision, but it's unfortunate that there were communication and process issues that made the experience less than ideal.
Regarding the payment issue and the interactions with the installer, it's clear that the expectations weren't properly set or communicated, which led to frustration on both sides. It's important for us to ensure that all policies are clearly explained to our customers to avoid such misunderstandings and that our team is equipped to handle situations with professionalism and confidence.
We appreciate your feedback, as it highlights areas where we can improve, especially in terms of communication and customer service. We value your repeat business and would like to ensure that any future interactions are more positive and professional.
If there is anything else you’d like to discuss please reach out to us at clientissues@closetworld.com. Your satisfaction is very important to us, and we hope to have the opportunity to restore your confidence in our service.
Thank you for bringing these issues to our attention, and we look forward to the opportunity to improve your overall impression of our company.
Reviewed April 19, 2024
Dealing with the designer went very well. I thought it was gonna be a quick consult but she was here for probably about three hours because she had to drop the designs on site. The installers didn’t have to do any demo because I had a friend who was a contractor. I had her come in and demo, and then patched and painted so that when the installers came and installed, it was nice and pretty. There was only one that I didn't do that on and it was gonna be a storage closet anyway. So I didn't bother. But that was a simple demo because it had a built-in wire system in there that they just had to take out.
In addition to the closets, I had the installers build a dresser system. There were two closets in one of the bedrooms upstairs and in-between the closets there was a little cabinet that was there, initially. So I had the cabinet removed and everything prepped so that they could build a dresser system in-between. The only hiccup was they didn't include a top portion. It wasn't built exactly to the space. So there was some exposed wood on each side and it needed a beauty piece on top of it to cover the space entirely. So when they left, on each side of that dresser was the exposed wood that you could see. On site, they had to have somebody contact me and I had to place an order for that additional piece because it wasn't included in the original estimate.
The closet looked like the sample that she brought with her the day of. I had a lot of options but I just went with the white wood because it was just interior and they were basic closets. The price was fair. Closet World was the first company I called and coincidentally, they were running a special, so I got 50% off of the price for the job. So that made the buying decision easy.
Hi Lucille, thank you for sharing your feedback with us at Closet World. It seems like your experience with the design and installation process was comprehensive and mostly positive, thanks to the detailed work of the designer and the capabilities of the installers. It’s great to hear the preparation you did in advance contributed to a smoother installation and that the final product matched the sample provided by the designer. The extended consultation time, although unexpected, seems to have been beneficial in ensuring the design was precisely what you needed. Also, your proactive approach in having the space ready for the installers likely helped avoid potential complications, making the process more efficient. Regarding the hiccup with the dresser system, it's unfortunate that there were some oversights regarding the finishing touches. It’s good, however, that you were able to quickly address this by ordering the additional pieces needed to complete the look seamlessly.
Thank you for choosing Closet World and for taking advantage of our promotional offer. It’s great to know you found value in our services and pricing. We appreciate your feedback as it helps us improve our service and ensure that future projects are even more closely aligned with our clients' expectations. If there's anything more we can do to assist you, or if you have any future projects, please don't hesitate to reach out. We look forward to the opportunity to serve you again and hope you continue to enjoy your newly organized and aesthetically pleasing spaces!
Reviewed April 6, 2025
I liked what Closet World's reps presented and my experience with their closet designer was positive. They did a commendable job during the designing phase. The installation team was generally good and performed their tasks well, but there were a couple of issues. After they finished, I found a lot of sawdust around which I ended up cleaning, and there was a piece of molding that wasn’t properly connected. I reached out to them with a picture for clarification, but I haven't heard back for a couple of weeks. Even with this follow-up gap, I'm satisfied with the overall quality as the furniture seems to be solid and high-quality.
Thank you for sharing your experience with Closet World. We're pleased to hear that you had a positive interaction with our design team and that the overall quality of your new system met your expectations. At Closet World, we strive to provide both high-quality products and attentive service throughout the entire process. We apologize for the inconvenience caused by the molding as this is certainly not the level of service we strive to provide. Your feedback is important and helps us improve. We take your comments seriously and have notified our management team to ensure your concerns are addressed. Should you have any questions or further details you would like to share, please do not hesitate to reach out to us directly at clientissues@closetworld.com. Thank you for bringing this matter to our attention. We hope to have the opportunity to serve you better in the future.
Reviewed April 5, 2025
I heard good things about it from Closet World that hired them before. So, I thought I'd try it out. Sure enough, it was good. Initially, I explored other companies, but they proved to be more expensive. When the Closet World representative visited, the consultation process was smooth. They understood our needs perfectly, aiming for a functional closet design. Installation amazed me with its speed, taking only a few hours. I handled removing some old, floating boards myself before they arrived to do their part. The result was fantastic, aligning perfectly with what my family and I had envisioned. In terms of quality, I'm truly satisfied—it served just what we needed.
Thank you for taking the time to share your experience Jerome! We're so pleased to hear that Closet World met your expectations and delivered a functional, high-quality solution for your space. It’s great to know our team provided a smooth consultation process and that the installation was completed efficiently. We're glad the final result aligned with your vision and served your family’s needs. Should you have any questions, please do not hesitate to reach out. Thank you again for choosing Closet World!
Reviewed April 5, 2025
Closet World offered better options and competitive prices. Before settling on them, I got three different estimates and found Closet World's proposal most appealing. I had three closets installed and was pleased to be part of the design process alongside their representative, who was very helpful.
The installation went smoothly; they managed to complete all three closets in about four hours, which I found impressive. Overall, my experience with Closet World was great, and if asked by friends or family, I'd recommend them without hesitation. Their customer service, the quality of service, and the pricing all met my expectations perfectly.
Thank you for sharing your positive experience with Closet World! We're so pleased to hear that our design options, customer service, and overall value stood out among the estimates you received. It's wonderful to know that our team made the process collaborative and enjoyable, and that your three closet installations were completed efficiently and to your satisfaction. We’re especially grateful for your recommendation—it means a great deal to us. We hope you enjoy your newly organized spaces. Should you have any questions or future home organization projects, please do not hesitate to reach out. Thank you for choosing Closet World!
Reviewed April 5, 2025
Closet World was somewhat budget-friendly, which led me to choose them. The designer who came over was great, and the installation team did a good job. However, I felt the quality of the products installed was quite cheap. As someone who works in construction and has installed many closets, I found the materials, like the melamine and fiberboard, to be lightweight—almost like IKEA furniture. Even though I went with their least expensive option, I expected better quality. I've used IKEA closets that seemed superior but opted for Closet World because I needed it done immediately, and IKEA didn't have the necessary products in stock. Despite the lower quality, the people I dealt with were professional and pleasant to work with.
Thank you for sharing your experience. We're glad to hear that you found our team professional and pleasant to work with, and that both the designer and installation crew provided a positive experience. At Closet World, we strive to provide products and service that meet the needs of every customer, and we truly value your feedback as we work continuously to improve our services. Should you have any questions or further comments you would like to share, please do not hesitate to reach out to us directly at clientissues@closetworld.com.
Reviewed April 5, 2025
I had previously used Closet World's services and appreciated their products. The installation process has always been smooth and organized, with everything completed on time and left neat and clean. My initial experience with them was about 25 years ago when I had a system installed in my home, and I was satisfied enough to call them back a month ago to install a system in my daughter's house. The sales visit went perfectly fine. The installation took place a couple of days after we signed the contract and was finished in one day. The quality of the installation and products met my expectations, which is why I chose them again. I don't have any negative comments or additional feedback for Closet World, as my experience was positive both times.
Thank you for your continued trust in Closet World—we’re truly honored to have been part of both your home and now your daughter’s. We’re so pleased to hear that your recent experience mirrored the smooth and professional service you received 25 years ago. It’s always our goal to deliver consistent quality and efficient installations, and it’s rewarding to know we met your expectations again. We're grateful for your kind words about our team and products. If you have any questions, please do not hesitate to reach out. Thank you once again for choosing Closet World!
Closet World Company Information
- Social media:
- Company Name:
- Closet World
- State/Province:
- CA
- Country:
- United States
- Website:
- www.closetworld.com