Closet World Reviews

Closet World installed an office desk and shelves in our home office. The designer was professional and he did a good job. The installation was great, very efficient and it was done really quickly. But their pricing is a little too expensive for the job. There may be better alternatives but we didn’t have the time to do research.

We are repeat customers of Closet World. Their designer, Mike, knew about their products. The installers were prompt. Although, I was concerned with the cedar-lined closet they installed. There were three identical covers but they decided to install the cedar panel with the one that had an electrical outlet at the back of the wall. It was the designer’s fault because that’s where he told them to put it. So, they completely cut the cedar-lining to fit the electrical outlet in and that totally defeats the purpose of having a cedar closet to keep insects and rodents out. The installers came out yesterday and fixed it. They also put in a cedar-lining in the cabinet next to it as a courtesy.

I have never in my life been treated so poorly by such inept people at Closet World. I'm 56 years old and I'm in customer service. It's what I do every day. But these people don't care. All they're good at is saying I'm sorry and it's so meaningless. I hired them to do a job and they charged me a lot of money. It was supposed to be done on the 3rd of November, it was our agreement, but it still isn't completed. I have 20 nails coming through the outside of my finished wall, anchor screws through the wall. And they have been out here eight times. They never return phone calls, they are always late, and they've had two times kept me and my wife. No call, no show.

I had a really bad experience with Closet World recently. They did some work for a home that I used to own and they did a beautiful job there. Then I called them to my new home that I moved in about 10 years ago to do a closet that had fell. A lady came out to take measurements and she was really, really nice. She had set them in, but for some reason they weren't measured right so she came back out and remeasured them a second time and for some reason, it was off again.

My experience with Closet World wasn’t great. Nancy, the designer from Closet World, did the garage and she was redoing measurements. I had a closet that I did with her back in 2016 and she did everything great. It was a promotion going for 50% off but I had to put things on hold because my grandfather wasn’t feeling good and he was in hospice. She asked me if I was ready to do my closet and I said I wasn't since people were coming in and out and the timing wasn't good. She gave me the price for my closet and told me that I pay the deposit down to keep an appointment whenever I want and the price would still remain.

Closet World installed a night-type quality white laminate closet in the master bedroom. It had a matte detailing on it and they also chose some crown moldings so it dressed it up and it looked pretty. Their designer was a gem. She had a high level of knowledge and was very skilled, and we loved her. And the installation was perfect. Their installer was on time, knowledgeable, personable, got the work done and went ahead of schedule. He did everything all by himself and did a great job. However, I ordered a drawer and there was a mishap so he came back and set it up. I had a fun and exciting experience and the closet turned out not only beautiful but also organized. I love it and would highly recommend it.

We liked what Closet World’s initial design was. They also had an offer that is like an ATM and same as cash which was attractive. We had 11 drawers plus a see-through metal basket. We also put in an armoire with doors completely closed with glass inserts. Some of our upper shelving have doors with glass. We went all the way to the ceiling and put crown molding and a kick plate on there. We had some double hanging and some single hanging shelving as well as shelving behind the door. These were all installed in the master bedroom.

I wanted a pantry shelf where I could put my canned goods and stuff. The people at Closet World are very nice but they are very disorganized. They keep making mistakes after mistakes. They do not have a united system and they are not into detail. Even when the installer was making the measurements, I didn't see him writing it down anywhere. How can he remember the measurements which could explain why it was not ordered properly. They admitted they had the wrong measurement and they fixed it. There must be someone in charge of a protocol. If there's a mistake, they can immediately turn in the paper.

The closets were supposed to be wall to wall but the measurements were taken section by section. If they had been taking wall to wall, the measurements would have been done a little better. But it came out nice and I was totally satisfied with the initial installation. I had double racks, tall single racks, and a shoe wall. The designer was nice, very pleasant and accommodating. But Closet World should have a better process as far as the measurements go and there should be a more precise way on the computer, where you should see the sample as opposed to the draft drawing or pictures that the consultant has to go by.

A friend said that Closet World does good work. It was a good deal. We were able to take advantage of a holiday discount and we also asked for promotionals. We had them install a closet in all the bedrooms, as well as in the hallway. The designer did well too. She went through everything that we needed to and gave us the options. She did the design and then we went back and forth on it until we decided on a design that will work for us. We had a limited space and what we got was what we managed to work with. Now that we’re using it for a couple of weeks, it seems to be working for us. It was one guy that came to work on our closets. He came on time and finished all closets in four and a half hours. However, I did not know that there is a dispensing fee of $50 until I asked the guy to take away the pile of junk on my driveway. They should have notified us of the fee. But, it was a good experience overall. I’d recommend them.

Closet World had 40 percent off, free installation and delivery so I gave them a call. I had some cabinets put in my garage. The Closet World designer was a great guy. He’s an elderly guy who's been doing it for quite a few years. He was so precise and I knew exactly what it was going to look like and exactly what the cost was going to be. He gave me advice and suggestions. It was perfect and I was very pleased with that. The installers were fine. They were right on time and stuck to their job. They showed me how to change the shelves afterwards. But then once they left, I noticed that two of the doors didn't close evenly. One was about an eighth of an inch jutted out from the other one so I called the service right away and said that ’m sure it’s just an adjustment and there’s where the trouble began.

I have been looking into Closet World before. I finally made the call and had them come out and give us an estimate. I had a closet installed by them. The designer was great and very helpful. She came out, did what she said she was going to do, and did her plans. She emailed us as well making sure that everything went fine and kept us up-to-date on the process. It was quick. The installers came out and did excellent work. One thing that could have been improved though was letting us know what time they were going to be here. I actually had to call the day before around 6:00 to find out when they were going to come. But other than that, everything went great. They came and were done within a couple of hours.

I’m perfectly satisfied with the two cabinets and the cabinet without doors but with the cabinet that was wedged into a smaller space, I am not satisfied. I called Closet World on that right away. The designer had designed it exactly to the open I mentioned, which was not very efficient for the installers. They needed a little wiggle room when they had a pre-assembled cabinet that they were loading up, and there wasn't enough space for them to do that. It chewed up my walls a bit, and the fiberboard of the cabinet got chewed out. For some reason, they were like gouges in that and I was not happy with that because it compromised the ability to carry the weight and it exposed all that fiberboard to the moisture. We live right by the waters so we have to deal with the moisture, and that was the whole reason I went with new cabinets. The old ones had morphed.

I liked Closet World’s pricing, and we had a piece each put in the hallway, in the dining room, and inside the closet. The designer was a really nice guy and he was always available. The installation experience was good except they brought the wrong knob, so they gave us new knobs but another wrong color. I have to call Craig back and then they'll switch them out for me. Every time we’d call Closet World or do something, it has always been whatever we expected there. They were really pleasant to work with and our overall experience was great.

My closet had fallen down and I was desperate to have it fixed. I was having trouble getting closet companies to call me back and set an appointment and I ended up with Closet World. I have a walk-in closet with four walls and they built two of the walls. My experience with the sales lady was good initially but towards the end, she didn't have time to meet with me and I felt like I was tricked and misled in what I was going to be getting. I wanted to have a closet done before my husband got home and she told me she'd call a designer or the builder. She then set something up.

My friend told me that she had a good experience with Closet World so I got them to do my garage cabinets, drawers and sliding doors. However, the installation was a nightmare. First of all, I had four meetings with the woman that they sent and after each meeting, I never got all the information I needed. She had to keep coming back and she was very nice and patient but I don’t think she had experience or she didn’t know what she was doing. I’m really busy, so that was hard for me, but I was patient because I wanted to see this through. And then, the nightmare began. She kept telling me installation would take one day, but when the installer showed up he told me that there was no way that it was a one day job. I had plans to have people empty the garage and put things back in a certain timeframe, so I had to rearrange that, which was really hard.

The person I dealt with from Closet World gave me a great price. Price is probably the number one, but she was great. She listened to me and acted like she really cared. She wanted me to be happy. The installers were super tough at over anything but they were pleasant too and they did their job well. And I love the master bedroom closet that they installed for me. Although, I might need to have one drawer replaced because the finish was a little bit marred. But it’s just a blemish, it’s nothing bad.

We had Closet World install some closets in the garage before and now we had a walk-in closet done at the Master's bedroom. We told the designer how to do things and multiple times she was messing up the price. But, she was really flexible and she was trying to make it work for us so that part was really great. The installer who came was great and he did everything as required. He had to remeasure and readjust things because the designer didn't do the measurement correctly and the work he has done was great.

I contacted Closet World to have my garage cabinet done. Their designer, however, didn't design it the way I wanted it to be. I had to call her and work it out with her. Then, she quoted me a different price. I didn't have the chance to work out the numbers and I think I overpaid. It wasn't convenient and not a money-saver. Also, they didn't show up on the date they scheduled the installation. I didn't like that they made me wait with my garage all messy for over a week. But they did the work okay.

I’ve done business with Closet World before. This is my third house and we've been working with them for two decades. They were one of the more local ones that I deal with. They're very reliable, well-rounded and noted to be around. The last time I purchased from them, I had a full install of the master bedroom closet. The designer was great and she communicated back on the designs on some of the things that she thought would work and fit better. The installation was quick, perfect and easy. It was done in a day when they said it would take up to two days. Overall, they did a fantastic job and I had a great experience with them.

A few years ago, I received a brochure in the mail from Closet World and got in contact with them. I like their work and it made me pick them up over other closet companies. Their designer was considerate, very helpful and kind. During the installation, the installers were very nice, answered questions that I had and were looking out for my best interests on what things I did and didn’t want. They installed cabinets, shelves and closets for us and those products were very sturdy. When one of the racks fell off, they came back immediately and fixed it. But because I rent, I hope that I can take the things with me when I move, put them in my new place, and with me having to pay up parts, Closet World would be able to put them together so I wouldn’t have to have someone else take it apart and do it. I look forward doing more business with them in the future and had referred them to my daughter who’s looking to do work in her place.

My experience with Closet World is not very good. The price is not expensive but the products are very bad. When you see the picture, it is beautiful. But the picture is totally different than what we actually got. The installation team came over then they complained that the designer did something wrong. Finally, the designer came back and said the installers did something wrong. And they don't want to listen to me. Even the installation consultant had a very bad attitude. There's a bolt there. They didn't give us the right information and we don't know how to do it. Also on the border, there's a very big space. The installers just came over to put everything together and the closet is very bad looking. They need to come back again as everything's wrong. We are not going to go with Closet World again.

I contacted two companies to get quotes on getting a closet. Closet World was one of them and they sent out a rep in a timely manner. She got there and she came in with a little care of surprise. I was expecting the convo to take one hour. I worked from home that day, but I just let my people know that I was going to be unavailable for that one hour. She was in my home for three hours. It took a long time and she made some odd comments and sat on my bed which was weird.

I had a custom closet installed in the space in between my living room and kitchen. I got 2 estimates and Closet World was quick to respond. Also, the other company gave a more expensive estimate than what Closet World offered. The designer came and she was good and patient in answering all the questions. But she needs to be more careful about the measurements. She took basic measurements from the front of the space but that wall is a little bit curved and not perfectly straight so that really caused the problems later on when they came to install.

I had three projects with Closet World. Two projects was in one day and that was in my master’s suite bathroom and my daughter’s walk-in closet. And then the other design was supposed to be for our hallway closet for linens, towels, blankets and extra stuff. Their installer came by and forgot to bring and install some stuff. He said he wasn’t aware of it so someone had to come back just for that. Also when he was installing a part of the shelf he ended up making extra, unnecessary holes. And the vinyl wall where we put the closet in does not have a typical drywall paint but a Venetian Plaster paint so it looked ugly because it's very noticeable and it’s the first thing you can see.

All of my neighbors have these types of closets for storage in their garage instead of just open shelves. It looks so neat. I have a two-car garage, so I got some storage done by Closet World along the long side of the wall and some on the back wall higher. I had a huge basement in my house in Pennsylvania, so the closets in the garage took the place of having all the storage in the basement. It has white doors, white finish inside for easier cleaning and it is neat-looking instead of just having open shelves. I shut all my Christmas stuff in there and extra storage space for suitcases, garden supplies, and garden tools. It was more than adequate to hold everything that I needed and my daughter is jealous.

We had a really good designer from Closet World. She came to our house a couple of times and she was very accommodating with our design and the decisions we were trying to make. She guided us through that so we stopped our search for other closet companies there mostly because of her input and the time invested. We had them install an entertainment center and the installation was a bit shaky. They brought the doors for it and they forgot a piece so they came back the following week with that piece so it took about a week and a half to finish the installation after getting the parts and making the appointment and we didn't like that.

I had a walk-in closet installed by Closet World. Their examples are better than others. They're pricey but I like the wood. The designer was pretty good. She was very thorough, spent a lot of times and wanted to show the pictures and everything. So that went nice. Also, the installation team was excellent. They were fast, courteous and did a good job.

Closet World was the first name I could think of and I didn’t shop around. However, it worked out well. I had them build three closets and install everything, from shelves to drawers. The designer made it easy and did what we wanted her to do. Plus, she drew things that made sense. The installation was done right and they did it all in one day. It was a good experience.

The Closet World designer explained everything and both the design and assembling were good. On the other hand, I was upset that the backboard was lacking which was not mentioned in the design. I put out the clothes and stuff, and my husband said we could just paint it on the back side. Also, I didn't like the drawer and the depth of the rack. It was more on the drawer side and less on the hanging side. I wanted the same side but we didn't understand each other when we were discussing the design. In addition, I got them in my other house before and the price now for this closet was a little on the higher side but the expectation was more than what I got. Nevertheless, I will recommend Closet World.

I've used Closet World before when we had all shelving put in our closet and recently we had them install our garage shelving. Their designer was okay and she was really nice but it took her too long to design everything. She also did one measurement incorrectly so the installers had to come out a second time and that part was not good. The installation and the quality were good but when I was rescheduling for them to come the second time, they kept calling and trying to push me to have them come at an earlier time so that the installers could get off work earlier in the day. That was very frustrating.

Mike, the sales rep from Closet World, came to our house and explained everything to us. We liked that he spent so much time for it and that he highlighted the pros and cons of their product. His level of knowledge was very good and was one of the things that made us go with Closet World. Also, when we looked up their product online, it was exactly what we were looking for.

My parents had used Closet World 20 years ago. Their price was competitive as well so we felt comfortable. Marlyn, the designer, came to my condo and she gave me some ideas. She came back, we finalized it and got everything going. It was very simple and straightforward. She tried her best she can to get us a good deal because she knew I was on a budget which was really good. I had them install a small walk-in closet, a small closet, a large closet and various shelves, hangers, and drawers.

My Closet World drawer is coming apart. I was going to call them to see if they can send some guys to come back and fix my shelf. I’m not too happy about it.

I have three white containers mounted in the garage done by Closet World. The designer was very good and the installers came on time. They did a very good job and I’m happy with their performance. I’ll recommend Closet World.

Closet World's price was very competitive so I decided to get a closet from them. There isn't much space in where we live, so we got a small one which has a double closet on one side and then shelving on the other. I had an initial design of what I wanted to have so when their designer came, she measured and showed me options for the materials. Then, after I chose the material, she gave me the quote and I signed the contract. The installation went very smoothly and the installers were very professional while they were at the house. The process, from the appointment to the installation, took three weeks. We were happy with our experience with Closet World and would tell people to try them.

Closet World was much better and more competitive compared to California Closets. Plus, they have good quality products. I had a hallway closet put in. The designer was knowledgeable and got everything right. The installer was a very nice, efficient and polite gentleman. Plus, he cleaned up after himself. He was great and only took four hours to get it done. He knew what he was doing and completed everything properly. I have another project in mind and will contact them again. I was satisfied and recommend giving them a try.

Closet World installed in the garage, on one wall and a workbench, on an entire wall in the dining room, and a lower cabinet in the office. I had multiple appointments with their saleslady and she was pleasant and courteous. She also did a pantry cabinet in the kitchen on top of all the others. The installers were also good, except when the dining room cabinet was first brought in, the shelves weren't big enough. They brought the wrong shelves and the second time they brought it, they had the wrong countertop on it. It was orange and it was supposed to be a brown.

A neighbor had Closet World install his closet and the closets looked nice. I looked up the company on the internet and got their phone number. Their designer was very nice and she did a good job on the design. It was very simplistic and serviceable. In the guest bedroom, I had sliding closets which were small and in the master's bedroom, I had a double-hanging thing on one side. I also had a bay with a couple of drawers and the laundry basket which was really cool. Then I had another double thing and some shelves for shoes and shelves on top. However, the installation process was not great. They said that it was going to be a five to six-hour job but they sent just one person to do the work and it turned out to be a 12-hour job. Still, I would recommend them.

The Closet World designer came out and I was well pleased with the design she did. She accommodated the last minute changes that I wanted, incorporated it and re-sketched them back to me. I had two products installed, one in the master bedroom, which was kind of like a built-in dresser cabinet. And then I had a guest linen closet/make-up area in the guest bathroom. Those were installed on two separate days and both products came out perfect and exactly the way I had it designed. The price I paid for it was fair market value accounting the labor and everything that was utilized to put the products.

Closet World's sales rep was very knowledgeable and helpful and I really liked her. I had Closet World install a regular closet with dressers, drawers, and hanging bars. The installers were clean and professional and they did a great job. However, I got some of the deeper drawers, and Closet World's hardware is not very sturdy. They need to be aware that for the size of the drawer, they're going to need more sturdy rails for the drawer to slide so they don't wobble. But everything else was a nice and I had an easy and enjoyable experience. They were on time and thorough, too.

Though Closet World saleslady was very nice, I wish that I had understood a little bit more about how the setup would be. I wouldn’t like it to be a little bit taller, and unfortunately, when they came out to install it and say it would be an 84 even though that was on the drawing and just sitting down on me, I was trying to get it switched. They were not helpful at all in trying to assist with making it tall because I didn’t know that it was going to be placed on the floor. I thought maybe it was going to be attached to the wall so that way I could move the structure up or down and once they installed it, it will be fixed on the wall. I did not understand that the floor was going to be the support. I didn’t ask the right questions though, and that was my fault.

I had a custom-made wall done by Closet World for my purses, and it’s in a bedroom but it’s an open display. The designer was wonderful. She knew exactly what I wanted and we were able to come to a design that I liked. My husband was there during the installation and he said everything went really smoothly. The Closet World people were in, they were out, they were clean and they were precise. It took three weeks for them to make the closet and install it. If I ever I redo another one, I would call Closet World back again. We had a good experience with the process, and I would recommend them.

Closet World had the ability to work with us on what we wanted and the designer was great. She was able to come out immediately when I requested a consultation and she understood how important it was for me to maximize the whole space of what we were going to be getting because of having a little house. She worked with us on the design and had suggestions. When it came down to cost, she was very attentive to that too. We did a hall closet and in two bedrooms, the master and a secondary bedroom, we added shelving, drawers and double overhang closet rods.

We were looking to do our garage so we looked up Garage Envy and found out that they've merged with Closet World. We had the garage renovation as well as installation of cabinets and flooring by Closet World. Their designer was very good and thorough. She spent a lot of time in the garage suggesting what we should do and sketched out the diagrams and plans for the renovation. They were also very good during the installation. The only problem was that they didn't put in the floor that we requested but it was not the installers' fault though because the designer had not specified our choice on the work order. Somebody assumed that we wanted this diamond pattern but we wanted the coin pattern on the floor. We brought that up with them and went through some negotiations back and forth. Then Closet World finally agreed to credit us $350 because of the error. They handled the problem well and seemed to be quite cooperative for the most part too.

I love the two closets that Closet World did for me. We got the basic wood and both closets have double racks to hang clothes and the middle part is a shelf. The designer was fantastic, very professional and courteous, and I would tell my friends to meet her because she’s very knowledgeable and would help you select the products that you need. I also had an excellent experience with the installation. The technician was on-time, called me when he was coming and he was also very professional, knowledgeable and nice. I'm very pleased with Closet World and I had a great and easy experience.

My rating would actually be a -1! I spent a lot of money for 5 closets in my house, garage shelves, and a workbench ($5,000+ in total!) and my experience is horrific! I was continually lied to by Joe (an installer supervisor) and Closet World in general. When escalated to the night Supervisor, Randy, he said he had no authority to do anything. As we speak, 12/14, they have taken all of my money and my garage is still not done. Joe promised me that Paul and his team (who walked the job with me on Wednesday, 12/12) would be out this AM 12/14 to complete the job.

Closet World was having a sale at the time when I installed my closet. I’ve got quotes from California Closet, but Closet world was better so I chose them. I had them install things in the pantry and an entry style closet. Their designer was great. He came to my house and did the measurements. Then the installers came but were three hours late, which they notified me about, and ended up staying until almost 8 o’clock at night to finish it.

Closet World completely backed up their product the way they said they would. I bought their product years ago and had a great experience with their reps. They went in, did a deal, and their product has been good. But five years down the line, the screws in the hinges of the cabinet door became undone. So, I called Closet World which was easy-peasy. They came out, looked at it and offered a respectable repair rate which only covered the labor. However, when they scheduled the first time, the guy was a no-show. I had been waiting for it and I wasn’t happy about that. When they finally did the repair, they left a bunch of sunflower seeds all over the floor of my garage so I called them and complained about that.

We turned one of the bedrooms into an office and we had Closet World come out and do one whole wall with cabinets and a counter space with drawers. We’re very pleased. It was expensive but it was well done. The designer did a good job. She came up with ideas that we didn't come up with. She's an older lady with a lot of experiences and she utilized the space better than I thought it could be utilized. On the counter space, we have a printer, two computers and a shredder, plus we still have room to work. I tipped the installers because they took the extra step. They were really good guys. If someone needs somebody with efficiency and creative design, then I would recommend Closet World. It couldn’t have been better with them.

I got a coupon in the mail for 50% off then the people from Closet World came over and explained what they were going to do. I was satisfied with the price and quality and I hired them to install six large cabinets, almost floor to ceiling, in the garage. I also had them install cabinets above my washer and dryer in the laundry room. The designer was very friendly and knowledgeable, while the gentlemen who came for the installation did the job nice, clean, and neat. They also vacuumed up and followed-up a day after to ask me if everything was all right. I'm very satisfied with their work and everything was done properly. Closet World is a very pleasant company and I have recommended them.

I didn't have a great experience with Closet World. They said they were going to install on a particular day, and then, they said that they weren’t going to be able to install on that day. They wanted to schedule me for the day after Christmas. And so, I called the very nice woman that had taken the order, and she put some pressure on them. They came out the following Friday and installed the cabinets in my garage and some shelving in my pantry. Though both pieces turned out very nicely, it cost $3,800 to do what they did and it could be a lot cheaper. Overall, they should be more responsive to their customers, particularly when I'm spending almost $4,000 on their product and labor.

I got two estimates but ended up with Closet World installing a walk-in closet in my hallway and a couple of cabinets in my garage. Matthew was my designer and he was a very nice guy. We discussed the options, got to a conclusion, he made drawings and it was very smooth. The installation was perfect too. Two guys came and asked me where to do the work. I showed them the place and they did what had to be done. They even kind of went the extra mile because the work did not go smoothly but they found a solution. They mounted the closet and it was a good experience. I would recommend Closet World.

We looked around and we’ve seen other closets that other people got elsewhere, and we're very happy with the walk-in master closet that Closet World have done for us. We hired them after we researched in the internet and they gave us the best quote among the three estimates that we got. Their designer was also very influential in our decision. She was very informative and said that they were unique as they make each person a custom design, which is what we needed for our average sized space. She was also very experienced and had been with Closet World for many years. Plus, she knew exactly what we needed. We had gone a totally different route compare to what we had designed in our heads and what we had drawn on paper prior to meeting other designers.

The house we bought had a room with an office, but there was nothing in it. So, I went out and shopped for bookcases, desk, file cabinets, printer stand, and a place to put my shredder. After I saw how much work it was going to be for me to find all that, and then when I found it, to sort through all the prices and then put it all together myself, I thought, I would just check and see how much it would cost to have someone else do all that for me.

Closet World’s price made me purchase from them and I had them install a master closet. The designer was very knowledgeable and very professional. The installation was okay and the quality of the product is good. We’re satisfied with how it looks and how it’s functioning. I needed additional shelving recently and they called and quoted a cheap price that was available very quickly. That kind of service after the fact for a small amount of money is very much appreciated. We were satisfied a hundred percent.

I had a closet redone for my husband, Mike, to store his collection of cars, and had a sliding door put in a closet. Closet World's designer was great and he had a lot of ideas. He spent a lot of time helping us figure out exactly what was needed to provide enough space for Mike’s car collection. The installation also went well. The installers showed up in a timely manner and got more done in a quicker time than I thought they would. They also cleaned up after themselves. The products work great and I would recommend Closet World.

I was looking to do closets on my own and I had gone online but I figured that I couldn't do that. I saw that Closet World had 40% off and they'll come out and do the closets for me so that sounded a lot better. I was price conscious so I only got the lower-end model but their designer was awesome, very pleasant, personable and totally flexible for me. She helped me and she set it all up. They were very flexible with me on pricing too and I felt that I got a good deal. The installation crew was late to show up but that wasn't necessarily their fault. They were nice guys and they were fast. One of the techs spoke good English but the other one didn't but when I asked them to replace or fix something, they were great about doing that.

Closet World had a deal offered on a flyer where it was around 40% off of the installation and the closet itself. I had an entire closet with the shelving and doors installed by them. The designer was very helpful. She went on a trip and followed up on us when she got back. So, in terms of that and keeping me posted and letting me know when to reschedule, she was great.

I’ve known about Closet World for years. I got something in the mail and they had a coupon for a 40% discount. They did my closet, my master bedroom, and they did a laundry room area. The designer was very nice but a little inept in details. The measurements were all off in the laundry room area. They had to go back and redo it. The installers were good and very thorough. My biggest complaint is the scheduling. We paid and then they took a long time to get back out again. One guy was supposed to come and then didn’t show up. We had to reschedule and it was another week, so that was a little frustrating.

My daughter-in-law had used Closet World and she recommended them to me. The sales lady and the installer were very professional. It was a very good experience overall.

Closet World had the quote I needed so we had them install a closet. I wanted the designer to do a little bit more for us and she did. She met what we needed. The installation went well also. The guy came in and while I was working upstairs, he installed it all, asked me if I had any question and it was all done. We had a great experience with them overall.

Closet World gave me the fastest estimate but the service was not great. The designer was initially fine but she did not respond to my emails or anything in a timely manner. The supervisors of design and installation did not follow up with me very well until I actually complained a little louder. I actually had to complain to the vice manager who called me back. I don’t think that in the customer service industry I should have to yell before people listen to me. That’s not the way you get clients or keep clients quite frankly or get recommendations for future work.

Closet World's prices were better and I got them to install the women’s closet, the organizing shelves, and drawers. The experience was a little bit chaotic at first because the woman who came out to take all the measurements did them all wrong so our project got delayed. They had to come back out and re-measure and then install. But once that happened, it went smoothly. The installers were very professional and the reps always called before they came which was nice and they kept all their appointments. It was a good experience all the way around and the cost was commensurate with what we got so I felt like we got a good deal.

I had a five by eight walk-in closet and a reach-in closet which I turned into an entertainment center installed by Closet World. Lily, my sales rep and designer, has been fantastic. She came out after I called Closet World and liked her as well as what she said so I continued getting their services. She was very helpful, did not oversell, and asked the right questions pertaining to what my needs were. We put the project together from there because I only had a little bit of an idea on the entertainment center and it turned out good. She had experience with walk-in closets, so she knew what I needed and what was realistic.

About 5 years ago, my husband had Closet World make a custom closet at our previous home and it was good. When we moved into a new home, we got a custom closet again. It was 50% off and the installation was free. However, the shelving was not measured correctly because now it’s difficult to put stuff on the top shelf close to the ceiling. The boxes I had in the previous home doesn't fit up there anymore. I was hoping the same dimensions would fit into the new home. But I understand, different house, different closet.

We read the mail and a neighbor also had a closet done from Closet World. Closet World installed a cabinet in my garage and I was dissatisfied. I was not happy with the visit that I had from my designer. Once we negotiated the price, she tried to change the price without informing us and that was a bit upsetting. And then, when we pointed out, she agreed to the price that she had originally taken. The interactions we had with the installers did not go well either. They did not explain to me what to expect and nobody told me that the garage has to be completely empty. The installation team came and my wife said, "You know you can start working and I'll start emptying the garage."

I have known about Closet World forever and it's always on TV. I looked at other companies but once I had a couple of estimates, they were the best value and could do it the quickest. I had a basic custom closet installed by Closet World. My experience with the designer was okay. She came to my house and we talked about what it is that I wanted. And once I told her that I wasn't going to book that day, she became agitated with me and packed up her stuff as fast as she could, and left. But the other estimates that I got, they couldn't do it for a much longer period of time so I ended up going with Closet World. Their overall customer service was average and I still have a pending issue.

Closet World installed closets in the garage and the insides of the closets in my kid’s bedroom. They were half the price as compared to other closet companies. The designer was fine and the installation was very quick and efficient. But what's not good about them was their followup. I didn’t realize the gap between the shelves would be so thick so I’ve ordered extra shelves and I have not received them yet. I haven't even received any confirmation that they got my paperwork back. I followed up with an email, but have not heard anything as well. But other than that, I'd recommend them.

I had a very bad experience with Closet World. I paid cash for the cabinets and they sent Christina to come out and she measured everything. When they delivered the cabinets, I told the man that the floor plan wasn’t right. The cabinets were supposed to be from floor to ceiling and they were not. It has a big old gap between them and it wasn’t to the wall or closed up properly. I talked to the manager who told me that it was correct to let him know and he told me to send over pictures. I had to email him pictures but they never responded back to me. I called back to the agent that came out initially, sold me the cabinets and did the floor plans. But I have not heard from either her or Closet World again. I had to get my contractors in to redo everything in the whole closet. It was just a mess and I was overly dissatisfied.

I wanted to have closets. I decided to go a bit more expensive and went with Closet World when I saw the 40% ad. I had them install basic closets which are white and with simple doors and handles in my garage. Their designer was good and knew what she was doing and the guys who installed the unit were very professional, neat, cleaned up and got the job done. I was very happy. The installation took five hours, which was longer than I thought, but everything was perfect. Closet World is worth the money. I was very satisfied and I'd recommend them.

Closet World is a well-known company and they had a decent and cheap price for installing some closets for me, but they did not give me what I asked for. I specifically told them that each of the closets needed to be able to hold a laundry basket. The designer said that with the way she was designing the closets, I would be able to do that. But with the way that the closets were actually designed, I now have three bedroom closets that cannot hold a laundry basket. So, the closets they installed were awful and I'm not very happy with the Closet World experience.

I liked the gal that I worked with at Closet World. I'm in the similar business and I had one particular closet that I was very limited with and she liked to work and try and make it happen. I had four closets installed and I'm not super crazy about that because I did not know that they were like a cam lock system. The cam lock system is basically an RTA cabinet, as far as I'm concerned. You buy it from Home Depot or IKEA. And so, it reminds me of something cheap which bothered me, but it's my fault that I didn’t ask. And when I called my sales rep, I told her, “You need to let people know.” I've had a separate closet done at my previous house and it was not a cam lock system.

A contractor recommended Closet World to me as they’ve used them before, and he said they do good work. We had garage cabinets installed by them. They did an excellent job and so we decided to give them the rest of the project to have other cabinets put in into one of our bedrooms. Both of the designers were great. They were punctual and helped my wife design the closet she wanted. And the installers were very clean. The cabinets have good quality. They all did a good job and I would recommend them to others.

I saw Closet World’s ad and it looked better than a 'do it yourself' and was going to be nice. I had a full double-sided white closet installed. My interactions with the designer and installer went very well, and they were both good salespeople. The installers were supposed to completely back the whole wall and put a fake wall up and they didn't do that, but they are coming to do it tomorrow.

I had a very good experience with Closet World. They had a special and it was a reasonable price, so a couple of months ago, we had them come and do an estimate. Then we had them install a made to order garage pantry. The designer did the measuring and we talked about what we needed. She was very helpful and suggested some things as far as the width of the closet and that we may want to consider doing less because it was quite a bit. However, we went ahead and did everything and were pleased. The installation went smoothly and they finished on time. I talked to them about how they were doing, how long they were going to take, and how the setup was going to go. Overall, things were done well and I would recommend Closet World.

I had Closet World install my garage cabinetry and office building in the house. Their designer was helpful and could have been more knowledgeable than what she was. The product afterward has been great and it’s exactly what I anticipated it to be. But, they could have done what they said they were going to do the first time around.

There was a house with the same model as mine at the street about eight houses away. It was vacant so we went up there during an open house and noticed their closet. It was an unusual closet like ours with a slanted ceiling. I looked at it and said that we've been dealing with our terrible closet for 40 years. So I asked the listing agent who did the closet. The agent called the owner who said that they used Closet World. I got their number and called them.

I knew about Closet World from one of their flyers that came in. They had some 50% or 40% discount so I reached out to them. I got a closet system installed in the master bedroom. It has about eight hanging areas, a couple of drawers and a laundry basket, and I like it. The designer was excellent. She was very helpful and insightful. It looked like she's been doing it for a long time. And she shared her experience with the company too. She was very pleasant, easy to work with and had good ideas. We liked her a lot. The installer was also a very nice guy. I had to help him install the laundry basket because he couldn't figure that out. It's the first time he's done one of those. He wasn't as smooth on the installation as we were on the sales part, but everything's working fine.

Closet World offered a 100% financing for 24 months and I had closet organizers put in. My interaction with the Closet World designer was good and she was very helpful, and the installation was fine. We had one problem but we worked it out. We didn’t know what type of doors were going on one of the closets that we put organizers in. And so, the way that the designer had designed them did not match the doors that we rounded up putting on the closets so they had to redesign it and come back. That was a slight oversight that before we signed up for the project, we should have made sure that we knew what kind of doors were going on. Other than that, it was fine. They redesigned it and they came back and installed it a couple of weeks later so it was fine. They were expensive but I would still recommend Closet World. I had a fine experience with them.

I’ve used Closet World often for years in my rental properties and in my home. This time I had mirrored closet drawers installed in my kids’ room. We did three different panels. The designer was good and we had a great experience with her. However, the installation was awful. They installed it but they didn’t test it. So when I came home from being out of town, the doors didn’t line up and all my drawers didn’t open because they didn’t measure correctly and they never tested it when they put them on the rails. So for seven weeks, we couldn’t get kids’ clothes or their bed sheet out of the closet because they couldn’t get it open. My first install was back in the middle of September and we’re now all the way into November. It’s taken them that long.

I purchased from Garage World because of the prices and everything went through. But I was cautious so I called the store to find out the details but the number sent me to Closet World. They told me that Garage World was part of their website now and that was the first time I heard about Closet World. All of a sudden Garage World changed their website, so when you go into purchase now, it turns you back to Closet World and they don't sell the products separately online. Apparently there was some mistake too so they did not honor the prices that was on Garage World. I even showed the designer the website of Garage World and she called the company and told them what's going on. Still, they didn't honor the prices. I also wanted to speak to a manager but none of those happened.

I've used Closet World in three different houses, one after the other three years ago. The newest model of wood they have is beautiful for a walk-in closet and I had two closets installed recently, for the master bedroom and the second bedroom. They gave me a good deal. I told them the price I wanted and they reduced it for me. The salesman was a very good man and he gave me different payouts. The installers were very nice people as well. They were very careful on the walls and there wasn't too much mess, plus they cleaned after themselves. One door was damaged but they fixed it the same week. Other than that, everything was perfect and I would use them again.

I had Closet World do the inside of the closets, drawers, and a place to hang stuff. I didn't want to go to Ikea quality and I didn't want to go super high-end quality. I just wanted something in the middle, and based on what I looked at, it was what Closet World was offering. My experience, for the most part, has been good. There were misunderstandings that came from the beginning in regards to measurements and what I needed and what they did, but it was corrected and it's been okay. The installer was very quiet and he was on-time and the installation was as scheduled. The Closet World designer was very helpful. She took into consideration my concerns and what I wanted. But I should have paid better attention to the drawings. The placement of what I wanted was fine but some of the cubbies that I ordered were not deep enough.

There was a Closet World ad that talked about 40% off and it was a good time for us so we went to see how that went. I had them install four closets - one in the garage, one in the TV room area, and two bedrooms. The designer that came over was fantastic and took all the time in the world to explain every single detail. She was extremely patient with me and spent hours until I was completely satisfied. I was shocked how well she did her job. She measured and re-measured just to be sure that everything was up to whatever they needed. A couple of gentlemen that came over had no problem at all with the measurements. They were very kind and thorough, and they cleaned after themselves which I was very pleased with.

The reviews I got said Closet World was really fast, and that’s what I wanted for the home improvement of the condo that we just purchased so we got them. However, it took me about two months just to get two built-in closets and four sliding mirror doors done and I didn’t expect that kind of service. The designer came in for the first time and measured twice, but it was wrong by the time that the installer came. Then, they remeasured it for the second time and it was still wrong. It was a very long process for me and it delayed a lot of my other stuff because I couldn’t do the other cabinet at the hallway until I install their mirror, and it was really frustrating. I understand that the designer and the installers were from different departments but they’re the same company and should have the same categories of measuring. They finally did the correct measurement the third time, fixed it and apologized. The installation crew was nice and they did the job.

My daughter had some work done by Closet World and she recommended I use them. And since my husband got really ill, I didn’t have time to look around for anyone else. The designer was very pleasant, on time, extremely knowledgeable and very efficient. I had the Essentials package for both of my closets and they were tiny ones.

We’ve used Closet World in my home about 18 years ago when we had the master bedroom closet reorganized. Then we converted a bedroom into an office and they provided the two desks, cabinetry, a wonderful place where we have a coffee machine and a pull-out deal for the color copier and scanner. The work was well done and we’re happy with the installation. The price was reasonable at the time and the workmanship has held up to 18 years of experience. So now, we wanted to reorganize the closet in the guest bedroom and in the office and I didn't even think about anybody else. We called Closet World and one of their managers, Amy, was one block away from us so she came right over and helped us with the design. We kept the same white design and she also gave us a very good price for two closets combined. The process was straightforward.

I had a basic white melamine closet installed in the master bedroom. It's mostly drawers, shelving, and hanging space. Working with the designer was interesting. The designer seemed knowledgeable at the time. However he kept trying to market me, for lack of a better term. And when I asked him to make a design he asks, "You want me to design it right now?" I wasn't going to sign a contract for something that I haven't seen.

Closet World gave us a decent price, and we felt comfortable with the designer that came over. She was very informative, helpful, and my wife and I felt very comfortable with what she was saying. We had two closets installed and we added a couple of drawers. We chose a standard closet. Nothing extraordinary, but just something from the catalogs that we saw. With our measurements, we were able to distinguish what we could sit in that space and the designer was very good with that. Some gentlemen came and installed the closets in a timely fashion. They're very respectful of our home and very kind overall. I'll recommend Closet World.

Closet World installed a shelving in a closet. The installation went fine and the guys were good. I got Closet World because they had a lower price but I wouldn't use them again. I was not happy with the designer at all and she didn’t care to fix it. There had also been problems with the scheduling and people arriving on time. She gave us a window of time that they were to be here but they didn’t get here so when we called the designer, she told us that it’s not that time but anytime during that day. I told her that’s not what they told us. We’re a business and it’s important that they come at a certain time and we were misled with the timing.

I had Closet World do my master bedroom closet and had a good experience. The designer was good and I liked her personality. The installer who came to put everything together was great all the way around. He explained what he as doing and the parts that he had. I'm going to call them again to get an estimate on my middle closet. I'd recommend them to friends.

Closet World is a good and very responsive company with good products. Initially, I looked up what they were offering and what it was that I needed, and they were offering special discounts at the time so we called and discussed it with one of the sales reps. There was a bit of hiccup with the designers at the beginning but finally, we got through it. At the end of the day, they did a good job. The installation went very well too, and it only took them one day. We had two large sets and two three-double door cabinets installed in the garage and we're very happy with them. A month ago, we had some doors break so we called the service department and they scheduled somebody to come in and replace it for us. Everything went very smoothly so it was good.

Closet World had a special deal going on and my daughter’s bedroom closet broke. I decided to find out how much it would cost to do her closet and the price was good and affordable for me. The designer was very helpful. He drew what the shelving was going to look like and it was fine with me. The installer came, did the job, took all the garbage out and it was clean cut. Closet World did a good job and it was smooth and easy. I had a great experience and I'm satisfied.

Our contractor said Closet World's stuff is sturdier than California Closets' and the shelves are thicker and everything is stronger, so that’s what we did. The designer was responsive and the guy who supervised the installers was really good and very on top of it. Also, the installers were excellent and they did exactly what they were supposed to.

The designer was good and knew what he was doing. He played out what he thought would look good in my closet. We did the shelf with the hangers and then the one where we can put long dresses. There were four shelves that were open where I can adjust them for shoes. So I got two rows, and the first was for shoes and then I got open shelves on the other side that I used for shorts and workout clothes. The design worked out really well because I really liked it. The installation job was done correctly the first time. I really like Closet World and I would recommend them.

I chose Closet World to install a closet organizer in our master bedroom due to their materials and price. Their designer was pretty knowledgeable and the installer was professional. The installation went fine but they missed a day. It was well into our scheduled appointment before they let us know they weren't showing up. They came first thing the next day and completed the job in just a few hours. But there was some damage on some of the pieces so they had to replace them and it worked okay.

Closet World came as a referral from a family member and since I already saw what they could do, I got them to install a closet and they did a great job. Our interaction with them has been very clear and the design went with exactly what we're asking for. They installed the closet but something was sticking out in one corner and they were about to leave it sticking out. I had to ask the installer to fix it and as soon as I asked, he fixed it. They gave me good customer service and I'd go back to them.

We decided to go with Closet World, after receiving a few other quotes from other closet companies. But I guess that's what you get for going with the cheapest. The designer was great, but starting with the installation process, then it just went down from there. Closet is all at an angle and not straight. The installers covered our air vent in the closet, the way they installed the closet corners (they cannot be used)... they didn't pay attention to small details. It is all a mess!!! Then from there... customer service is even worst!!! They don't even care to follow up with you, they don't care about the job their installers did! Just awful! I am making a complaint about them to BBB and Contractors State License Board. It's just that bad!!!

Closet World came out and did a bid for me, and then, they negotiated a price that was within my budget. So, I had them install a laundry room cabinet. Their designer knew her business. She knew exactly the measurements and we talked through what my goals were and what I was looking for, and she did great! The installer did a really good job but it was his second job of the day and he didn’t get here until later in the afternoon. He was here for a really long time and didn’t get out of here until almost 8:00 at night. It wasn't his fault that somebody booked him two jobs that day, but it was an inconvenience to me because I had to get up really early to go to work. The installation was good and the cabinet looks really great, and although, there was like a little chip off one of the ends of the laminate, everybody that’s seen the job has really liked it.

Because I had those weekly flyers, Closet World was the first one I thought of to do our master bedroom closet. They came out and estimated. The design process didn't take long and the consultation went very well with the designer. I told her what I wanted so she finalized it and she was very knowledgeable. The consultation also went really fast to the point where I had to call her back and tell her I needed something to be put for ties for my husband and she arranged it. That was the only contact I had with her. She also said I would be hearing from another person who was sending the folks out to install the materials.

The hallway closet installed for me by Closet World was good. My interaction with their designer was quick and to the point that I needed. The installation was also good. My experience with Closet World was excellent.

I moved into a new home and while I was there, I got flyers about Closet World doing custom closets. I was looking to get custom closets done and was talking to my friend. But when I got my house, I did not have a walk-in closet. I needed middle sliding doors and Closet World was the only one who was offering me that. There were other companies also, but they were not reliable. They said that they don't do that work and that they'll have to hire somebody else to do it. I said, "Closet World has done this before and you all do this professionally, let me just go with who does everything."

The Closet World designer came and measured for the installation of a closet in the master bedroom. She did some drawings, gave some suggestions and we exchanged some ideas together. We came up with a nice design and we agreed. She gave me a price and a bit of a discount. We accepted and I gave them a deposit. However, it took almost a month to bring the closets for installation. Other than that, the installation was very good and it was fast. They did it in three hours. We like the closet's design and the quality is nice.

I had Closet World install a basic melamine walk-in closet. I liked their pricing. I got estimates from other companies and Closet World was cheaper. Their designer was nice and the installation was good. It has a few flaws that I probably should address. There was cracked drawer and they put too many holes in it and patched it with some little weird stickers.

I had a master closet done that consists of all the hanging tools, drawers, the shelf and the garage. I had a garage cabinet installed as well. The designer from Closet World was very nice, pleasant and helpful. I like her. Also the installation was fine. The only thing is that something was not measured properly so I had to forego one of the products that I ordered. But the installer was flexible and willing to try and make it work another way. Overall the people were great. They were very friendly and accommodating.

There's a lot of unused space so I had Closet World install us a closet. We went with them since they were available for the initial appointment. I liked their designer a lot. He was lovely, super helpful and knowledgeable and was a pleasant person to speak to. The installation took a while but it went well. There’s only one person who did it. He did his best and did the job as quickly as he could. But I noticed that there was a bracket missing from the closet that one of my rods fell down because the closet isn’t properly installed in one spot, so I’m going to have to get a bracket and install it myself so that it remains intact or wait to see if they can bring the shelves and then just fix it themselves.

The designer that Closet World sent to me was excellent. Her work took about an hour and we talked about what my needs were and what type of material I wanted to use. We then went over the colors available and she made some suggestions. And their price was good. The installers showed up promptly, but they unfortunately had the wrong color. I chose an antique white melamine and what they had was white melamine. My choices were to have them take it all back and have it re-cut because everything is custom-made or they offered me a discount if I wanted to go with the white, which I did. The system works good, and it's easy to reformat because I moved my top bars up to the highest one so it fits stuff a little better. Though I did have a misunderstanding at the beginning. I thought there was a couple of inches underneath the bottom when there was only an inch, but that's negligible.

My husband made the phone call to Closet World then the lady came out and she was great. She sat at the table and sketched the design, and although it was hard to tell from a drawing what it was going to look like, she seemed really experienced. She knew what she was doing so we went with it and it turned out terrific. We had the installation scheduled but we ran into some issues. We were going to be out of town so we rescheduled the second time and it was late in the afternoon when they came out. But we had the closet prepared and everything was ripped out and painted. All they had to do was install everything so it was seamless.

Closet World sent us a booklet with home improvement letters for advertisement. We had them install two 26-inch panels and pullout shelves, and then around 10 shelves. When we first met with the designer, I didn’t know that the paneling was only going to be 12-inches deep. So we had an issue once I met with the installer. And then, we kept going back and forth on the date because on the first date that they were supposed to install the closet, the installer got to my house too late. He got to my house around 7:00 and it was too dark for him to cut the materials outside. We had to reschedule and the designer told me not to reschedule because they are going to reschedule me until November. So then they were able to reschedule me again for the following week.

I called Closet World and they hooked me up with a designer, who called back and we set up an appointment. She came in person and had a little book that shows you the different designs. I had done a little research on my own so I knew the styles that I wanted. My closet had a few little quirks but she was able to quickly design around it. It used to be a den and I’m renting that room so I had them install a custom closet. They put shelves and doors and two double hang closets and hanging rods. The installation was clean, quick and of great quality.

I did a comparison between closet companies and ended up with Closet World. Their price was a little bit more, but it was close. The sales rep was very nice and the installation at first was okay. However, the installer cracked a light switch plate and then proceeded to take one off another part of the house and didn’t say anything. When we looked at the closet, things were okay. There were some measurement issues because the closet door would not open all the way. Closet World sent somebody else back out and they went ahead and took care of one of the cabinets of the closet door a little all the way. They did a very neat job.

We’re in the midst of a major remodel in our home and we wanted to get a comparison out there of the folks that did the kind of stuff that Closet World does. They had a 50% discount that they had mailed out, so we gave them a call to compare to what we could do on our own in our home. When they came out with the discount, it was a competitive price and we liked what we saw.

Wendy, Closet World's salesperson, was awesome. She came to the house and listened to what my boss wanted. She then sat down, did a sketch then and there, and gave us a quote. That was the deciding factor for my boss. She also liked the fact that she didn’t have to go into a showroom. There were, however, installation issues. It was supposed to be done on the 24th and 25th but whoever typed it in the system had it wrong and they did not show up. They then told us that they'd be doing it on the 25th and 26th, so I had to reschedule a bunch of things, which was inconvenient. Then, during the installation, they had to take out a closet rod and when they did that, it left a huge white area and holes in the wall. When we spoke to Wendy about it, she told us that there were baseboards and stuff that we need to paint before the installation. However, she never said anything after the installation about it being our responsibility.

We used Closet World six years ago in another house. And this time, we had a bedroom closet installed and I’m very dissatisfied. The quality is very low and the installation was a big mess, and it wasn’t good at all. They used low-end materials, and IKEA products are much better and cheaper. And then, they finished installing my closets for three weeks when it was supposed to be done in one day. On the first day, the installer showed up, picked up the check, and then, he said it was his fourth job for the day and he won't be installing anything. And the next day, he didn’t have the right product. He never came back. I had to call Closet World and I didn’t get anywhere, so I had to write them a big email so somebody would call me back. Closet World should be offering better quality, better customer service, and they need to better manage their installers.

I looked at the cabinet at my friend's place and I really liked it. Closet World is really good. Their designer measured everything and then came up with the design. She was knowledgeable about what she was doing so it was a great experience with her. We made up a deal as to what she can do and she gave me a discount. I feel great about their work because I have very little space and Closet World made it comfortable for me to fit all my items in the closet.

Closet World changed the day of installation because one of their installers got hurt on the job. They switched me from Friday to Saturday and I wasn’t a priority so I had to sit around my house waiting. The guy showed up two hours late. When he came here, he was explaining to me that my designer didn’t put in a buffer so, I was going to lose some inches off of my original design. I asked him, “Can you guys take money off because what I paid for, you’re not able to deliver to me?” He called his manager, Richard and he said, no.

We had Closet World install our master bedroom closet, one of our guest room closet and cabinets in the laundry room. We spent a lot of time with the designer and he was really good. Unfortunately, the installation was horrible. I always had to follow up on the time that the installers were coming. They tell me a date and then they wouldn't show up. And they don't even schedule appointments until 2:00 in the afternoon but didn't really tell me so I sat around all day waiting. We were told that it would be a two-day project and it ended up being a three-day project because they don't start until 2:00 which was a problem. We were going out of town and I told them it had to be done in two days. And when the guy got here, he said there was more work than they thought and something wasn't measured properly so they had to reorder it. They also ended up having to bring out a second team.

I’ve had closets done before in different houses and I've never used Closet World but I’ve heard good things about them. I called them along with one other company and got estimates from the two. They were very comparable but I liked the designer I worked with from Closet World and so I went with them. She was here one afternoon and we just got along. It was easy to work with her and she was able to give me what I was looking for. We had a very traditional closet installed, we did one wall unit for my husband’s den and the bookshelves on the wall.

We had a whole closet installed by Closet World and it looks great. I also like their rep. He came out and we just decided to do everything with them. The installers were also very professional and very friendly. They noticed that the doors wouldn't open and they corrected those. Because we're very far from the plant they were able to bring the new doors after a week and a half but now it's all finished. We’re just very happy with what they did. We didn’t have a lot to work with.

We had an office custom designed with storage cabinets, a desk, and overhead storage through Closet World and we love it. We called a couple of companies but they never responded. I liked Closet World’s customer service and I liked their designer. He was really nice and he followed up and he stayed in touch. The customer service was the key. I loved that the designer took his time. He took our ideas and he did whatever we wanted. He was very sweet and he kept following up to make sure we were happy. When we were looking into financing, he kept calling up, letting us know that he hasn’t forgotten about us and to just let him know when we were ready. Our installation experience was great as well. The installers were super quick and other than the obvious banging and putting stuff together, they were quiet and they cleaned up after themselves. Overall, Closet World had good follow through, good customer service and I'm very happy.

Closet World had a sale and so I had them install a cabinet in the garage. The interactions with the people from Closet World was good in the beginning, getting everything drawn up and meeting with the designer. But then the designer wasn't very helpful about confirming when the delivery was going to be. She came very rudely in the text and there was no follow up. I specifically said I was going to be gone at a certain time and needed an early setup time. That was not noted at all. So, when the people that were to deliver it called me, they had no note of the request about having them at an earlier time.

Closet World was willing to work with us on the price more than the other companies. The estimate that they gave was reasonable as well. The designer was great and knowledgeable. I had a closet system installed and the installation went great as well. Overall, it was a good experience.

We’ve heard and seen more about Closet World than some when we were looking so we went with them based on name recognition. A closet organizer was installed in our master bedroom and we were also gonna have them do a shelving in the pantry but that didn’t work out. We have a very odd-shaped pantry with angles and curved walls. We went round and round about the pantry but they could not come up with a design that we were satisfied with for that shape. It should not have been as difficult as that was but other than that, it was a good experience. We're very happy with the closet.

I have used Closet World before in my home in Palais Verdes, California so I had them again when I recently had five sliders and a small kitchen window installed throughout the house. However, their designer didn’t give me options of using a pull cord to open and close the sliders and I told the installer that I didn’t want to twist it because I have very serious arthritis. He said that was all they had. And I was not super happy with that because there were break-ins here. Right now, we’re pending one follow-up appointment and the designer will come out again. But I said we needed to pull cords so I have to return the products. They responded very pleasantly and they’re going to install it because it will be best for me. So I’m impressed with that, and I have recommended Closet World to a friend.

The installation is not yet done and I have yet to receive a call from Closet World as to when they are coming back. They still have to fix a drawer and also one of the doors on it has a crooked handle. They made an appointment but they didn't show up. I told them beforehand that the schedule wasn't going to work because it's between 3:00 to 5:00 and I live in a building where they can't start their job at 3:00. And they make everyone stop their work by 5:00. The person I talked to said they know what they're doing.

Closet World installed an office and storage for me. They did cabinets and a corner desk. I chose the company for their customer service and they came out and looked, and where we live is a place where it costs more to get people out. I had an awesome interaction with their designer who was very courteous, helpful and had good ideas. The installation went very smooth. The guys came out and we thought they’re going to be here two days but they ended up getting all done in one day.

I went with Closet World due to convenience and their reputation. They put bookshelves and cabinet in the alcove of the living room. My interactions with the designer were fine and the installation went perfectly. The crew was as good as they could be. I liked how quickly and professionally everything happened and that everything was right there. It was a good experience all the way around.

Closet World was in my line of my sight, so I thought I would call and get a quote. Alice, the designer, was personable and had a great level of knowledge. She told me everything I needed to know and sold the product to me. The installers were diligent and great. They did the job very well in one day, but they had to come back two weeks later since there was a defect in the countertop and it was not their fault. I had to speak with some of the managers because they installed the wrong color countertop. The laminate was wrong, but they were all gracious and accommodating. It's easy to get things taken care of with them. Altogether, it was a great, cost-effective, efficient and pleasant experience. I'm satisfied with the melamine cupboards in the garage and I would use Closet World again. Also, Alice was amazing and I would highly recommend her.

My experience with Closet World was wonderful. I had them install a closet in my computer room. They came in, measured and put everything in. It fits perfectly and looks beautiful. They were very patient, kind and helpful. I had my vision and knew what I wanted, but when I saw it, it was even better.

Closet World installed two closets for me. They were pricey but they look nice. They also need to have a streamlined process so it won't be difficult or complicated. But their designer was great. She was helpful and had a lot of experience.

I like the white wood cabinet with the silver hardware that Closet World installed. It was put together well and the quality is good. The designer was professional and warm and I liked her a lot. The installation was awesome, and the guys who did it were fast and good. Closet World is affordable, and it's good to use them.

I had looked at other companies like California Closets and Closet Factory. I typically get three estimates and when Melinda from Closet World came out, I liked her presentation. She drew the design to scale and was on point and she saved me money. She explained that they had been in business longer than the others and at the time, there was a 50% discount and then another 5% discount based on my zip code. She gave me the best price and she cut out the fluff in which the other two were trying to just fill up my entire space but it wasn’t really functional. It would only going to cost me more money.

I had two very small closets installed by Closet World and I spent almost $8,000 for them. They're basic closets with a panel that is holding the rail for the hanger, as well as five drawers. The lady who came first and measured them was good but the job done was not satisfactory. When they installed the interior of the closets, the gentleman who came out didn't tell me there would be a lot of holes after he finished. There were bullet holes, not from a nail, but from the screws that were bolted really tight which he was trying to get out. Also, he was supposed to finish in two days but he was done in one day and because he was hurrying, he scraped some of the wood. He should have had a veneer vacuum so I didn't have to spend money hiring somebody to patch the holes and repaint the whole closet. If they had that to cover all the wall area and that's included in the price, I wouldn't complain that much.

We saw a flyer from Closet World and the timing was right because we needed to have a closet in the bedroom and a wardrobe in the garage to be built. My parents had a smooth interaction with the Closet World designer and the installation was also smooth, easy and efficient. The installers were on time but we didn’t like that they wore their shoes in the house. We asked them to remove their shoes but they said they couldn’t. We got what we expected except for the depth of the wardrobe and it’s disappointing. The closet was a bit smaller than what we expected. We told them how wide we wanted it but our clothing doesn’t fit the measurements of the closet. It doesn’t have enough depth so the clothing hanger hangs outside of the wardrobe. We expected a better advice or maybe we didn't understand but it was miscommunication on that.

I've used Closet World in the past and I recently had them do three closets in our bedrooms. The quality is not over-the-top, but it's very comfortable for everybody else. It's a finish on top of particle boards and it's not real wood. But I knew what I was getting in and I'm perfectly fine with it. The designer was knowledgeable, helpful, patient, and was pleasant to talk to. She had great suggestions and she followed up, too. There were two different installation teams that came and they were both great. They're very accommodating and were very careful with my house and carpet. They laid down tarps and wore booties, and did everything to make me feel like they really cared about the quality of my house as well as what they were doing. There was one follow-up appointment. The handle of one of the drawers was misaligned a little bit, so they came back in another time and installed a new one. Closet World was quick and easy to deal with.

We had Closet World install a simple pantry shelving unit as well as a custom closet. Their designer came out to our house once and she was here for a couple hours to talk through the options and design our units with us. She was very helpful but there were times she was hamstrung by the Closet World process, which seemed a little cumbersome. We did a couple of revisions up until the sale and the process of reviewing and approving draft drawings was very strange and convoluted. In the final packet, we were supposed to sign and initial every version. Then, when the installers came to install, they seemed very confused about which version we got. That part of the process could’ve been a little bit smoother.

Closet World's service is good and their price is a bit lower than other companies. I had them install a closet and an upper cabinet in the garage. The Closet World designer was fine but was hand drawing and didn’t use a computer so it was slow. If the company is using the computer for the design, they would be perfect. The installation and the crew were fine, but they’ll reschedule and come back because the cabinet’s door is the wrong size.

Closet World happened to have a good price for what I was looking for. I’d seen them in mailers and someone else recommended them. They installed garage cabinets for me. Their designer was friendly and knew what she was doing. I left her for about an hour to get measurements and she informed me of how to process the bill and how much everything was going to cost. It was a straightforward job and it was a smooth process for the most part. The installation process was also quick. The guy did it quicker than I expected and did a great job so I was satisfied.

Our house is full of so much stuff and we needed closets like we need water here. I had Closet World install closets in two bedrooms and in the hallway in the living room. The Closet World designer was excellent. She showed me the design and broke it down to me so that I know what I was getting, and she also let me know what design is good for what closet. She took care of me and my questions and made sure everything was done correctly to my satisfaction. She got me the best price, too.

I liked Closet World. I had closets installed in two bedrooms and in one office and got good service. The designer and the people who came to install are good. The designer, Rick, came here a couple of times. He had taken the measurements and made a design that would work for us. The installers did everything on time. Our experience was good and we recommended them to a friend.

I always want it when people who are going to do something in my home understand their product. Everything Closet World did was efficient. The installation was great, the design was fabulous and it just worked out perfect. The closet was installed in the master closet. It was a space that was a little bit awkward. I thought, "We’re probably not going to be able to utilize the space as much as we’d like," but the designer came up with a solution and it was great. The other companies were not as known to me, so I felt pretty comfortable that’s what Closet World does.

We got an ad in the mail from Closet World and we were in need of a closet so we had them install one for us. It's a very small walk-in closet in our master bedroom. We had the hanging part done and then they did some drawer stuff. Our experience with both the designer and installer went very well. Everything's great and it was a very pleasant experience.

I was looking online for a trusted company that I can hire for my project and Closet World was among those that popped up the most. They were also slightly cheaper than the others. As it stands right now, they're still trying to figure out what the installation is going to be like. They've been into my house four times already and they're still not done. Not only did they not give me the product that I requested, but the product they installed is damaged. They took it back and tried to fix it.

I have been considering Closet World for about six months to a year. When I got the flyer in the mail, the timing was just right. So I called the company and they made the appointment for me that following Monday. The designer showed up and spent about one hour and a half with me. She did a great job of addressing what I needed and putting it all together and working with the space I have. I liked the plans. She also explained to me about financing and because of that, I actually got approved for more than I needed for a deposit.

I used Closet World before when I was in the Bay Area years back, so I was familiar with them since the late ‘90s. My closet broke and Closet World did a good job. There's just a couple of things that are damaged a little bit. They cleaned my carpet because the guy was outside walking with his booties on and coming inside. It was all torn up. He was tracking up dirt going up my stairs and into my closet. They took care of that but I'm waiting for them to take care of the stair railing scratches when the guy came upstairs with the shelves. The guy just wasn’t that careful. But nobody has called me yet for that.

I got several estimates and for what I was getting for the house, Closet World was the best way to go. Their designer did a good job. We have an older house and it has one curved wall, and he came up with a very good solution to save space. It was simple and it worked for us. However, there were a few problems with the installation. The service person that came out had a family emergency and had to leave so the installation was canceled. When they came back the next day, they didn’t have the notches that needed to be cut out in the product. But the supervisor at the facility was extremely nice and helpful. He put the notches that night so that he could get somebody out there on Saturday to do it. The installers came back on Saturday, which we appreciated but they could only do one of the closets. So they had to come back a few days later and do the second one. They did a good job trying to make up for the time in getting it installed timely so it was okay.

My husband, who’s an attorney, helped out someone that was in charge of a Closet World location. He mentioned to the person that we needed a closet and that he liked their closets, and so we got them to install an entire closet. Their designer showed up and then she took all the measurements. And then, she drew up an estimate right then and there at our house. We signed on to it and then it took a few weeks for them to build the closet. However, the designer didn’t do a very good job because when they came with the doors, the doors were the wrong measurements. So I had to call and then had to get somebody else to come out. We measured the doors and then they took about another week to come back with the doors.

We had a closet and shelving put in into our daughter's nursery and the Closet World designer was here for two hours. She talked to us about our needs then she drew up the sketch of what the closet would look like. She was very helpful and after a couple of edits, we came to the design that we purchased. Unfortunately, the installers didn't clean up that well after themselves and on the very top shelf, I found the guy left his hammer. They didn't have 100% attention to detail either and there were a couple of nicks on the closet installation that I would have preferred not to be there. It was messier than we had anticipated but otherwise the installation was okay.

We had Closet World install the closet for our newly renovated master bedroom. It's made of white wood and has shelves and places you hang things. We also had our three doors that slide. Their designer was very good but the installation wasn’t. The first time the installers showed up, they had the wrong materials for the closet. They had nothing to do with our closets, so the whole thing was off. Then they left. We called them up and they said it was our fault because it was on hold and we hadn't made the order, but that wasn't accurate. Then they said they would come back. When they did, the measurements were wrong on the shelving. So the guy put the doors in but didn't do the shelving. He thought that instead of 10 or 12-inch shelves, the spaces should be 16 inches, and he said because of the problem, we would just change the order and make it 16 inches.