Closet World Reviews

Closet World did my mirror sliding doors for my closet. Gale, who was the designer, Reuben, who was one of the supervisors and several people I've dealt with were extremely helpful. The three installers that came out were really nice people. On the other hand, the installation was more of a challenge because the measurements were incorrect the first time they came out to install. They had to reorder but they ordered the wrong doors so when they came out the second time to install, it was the wrong door and wrong style. But by the third time they came out, it was correct. I have spoken to their customer service and they felt bad about what happened and they definitely were trying to take care of it. I'm glad it's done and I love the doors, which is what's most important.

The person that was in my house prior to me had used Closet World for the other closets in my house and I like the way they looked and I wanted them to match so I called them. The designer was great but I had one issue wherein I didn’t purchase the backing because she didn’t think it was necessary and didn’t help me understand that it should have been purchased. She just basically said, “Do you want backing?” I said, “No.” And that was it. When the installation crew came to put my closet in, they installed it in record time. I thought they were going to be here all day but they were here for an hour or two. They were great and very forthcoming with me that the walls would not look good after.

Closet World had done work for us in the past and recently, we had cabinets installed in the laundry room and food pantry. The designer was very helpful. There were a couple of things that they didn't get right the first time. There was a false drawer door and the drawer that was supposed to be put in but when I got home, it was missing. There were open slots but I went back to the drawing and it was supposed to be a drawer and a fake door front next to it where the sink would go in. Then, there were two wire racks and my wife was very specific about them being 12 inches deep but they ended up being 20 inches deep. But they came back, fixed those and they replaced the racks with the right size racks. So, that all was fine and it's a good experience. I'd do it again.

Closet World has been advertising and for the last 20-something years, it's been coming in my junk mail every day. I figured I’d give them a try. We had eight closets done, five upstairs and three downstairs. Then, a design consultant came out and measured things. I chose what type of system and finishes I wanted. Several weeks after that, the installation crew came and they were very professional. However, we found an error in the measurement the designer made and they had to make some adjustments. They corrected that on the fly.

We worked with Closet World three years back. We recently had a closet and a cabinet installed in our garage by them, too. Their designer was very professional, helpful and friendly. He understood our problem and what we were going through. And so, he was able to explain what we were looking for and found the best way to handle our situation. The installation crew who came did the job cleanly, too. So far, everything was installed properly and everything has been as good as what we were expecting. It was a good experience with Closet World and I already recommended two of my friends to the designer and expertise.

I had shelves and rods done by Closet World in all four of my closets and I loved it. The designer was here for quite a while. We talked and she measured a lot. She offered me things and I made suggestions and we came up with the design I wanted. For the installation, only one man came. But he smiled nicely and worked continuously for about four hours. He was very competent. He knew what to do and he did it and then I signed something and he left. The closets were very well done and the entire experience was very good. Closet World was recommended to me by friends and if others asked, I would recommend they have it done as well.

I've been dealing with Closet World for at least 20 years. They did some closet's treatments in my house in Manhattan Beach. And then, I moved about two years ago and I needed some closets and organization in the new home that I moved in. If I need closets or storage, they've always been my go-to. They recently turned a bathroom into a pantry for me. They did a lot, also built in for a small closet. The designer was very good, right on target. They did what I wanted and met my needs. The installation team did a good job too. They came when they said they were going to come. I keep going back to them because the work has always been top quality. I would definitely recommend them. They're fair and compared to other closets companies, in my experience, they're just as good if not better.

Closet World did our closet about three years ago in our own home. Now our sons need closets so we called them again. Their designer was great and Manuel, the technician, did what he can not to destroy our closet area, installed the closet, and cleaned up after. On the other hand, the drawers are so deep and big that you can't see all the clothes. I wish they were smaller and there were more drawers. Other than that, everything was good and I'd recommend Closet World.

I went with Closet World as I had them do a closet for me in my previous residence. This time, I had them install a basic white square closet in the master bedroom. The designer was nice and courteous, but I had the design, myself, so he didn't have to figure out what my needs were. I already knew what they were, and what spacing and areas I needed. The installer was very nice as well, and they arrived a little bit early. However, the products weren't as good quality as I remembered. I'm a really picky person, and the hardware had like a little bit of a gold tint to it instead of it being like that silver that I had in my previous closet. But other than that, my overall experience was pretty good.

Closet World did the work at my daughter’s house and I was pleased. However, my experience with them was a disaster. I was quoted $1,100, but when I got my statement, it was $1,179. I left at least six phone messages that the price was wrong. I received one phone call at the beginning and the salesperson said they’re going to take care of it. But after five phone calls, she didn’t return my calls and didn’t email me too. I ended up calling my American Express to charge back $79. Also, we wanted an extra couple of wood pieces. After the seventh phone call, I left a message and two emails, but we still haven’t heard from the salesperson. Their installers were okay though. But I’d tell my friends to go over the local person instead of going to Closet World. At least if there’s a problem, that person can return their call or come in and help. A mom-and-pop store is also much better.

I got estimates from Closets by Design and Closet World. But I liked the customer service better from Closet World so I went with them. Their designer was very helpful and very attentive. She also knew exactly what I wanted and I needed. She came out initially and then we had to redo it because of the mortgage company. It was an insurance claim. She gave me two estimates then because she came the second time just to verify but it was the same amount. I had some melamine with curved shelving installed. We were having issues financially because they wanted a final payment but it’s an insurance policy. But, they were able to work everything out. They were quick in installing and they did a good job. It was a very pleasant experience.

I called around and Closet World's price point was probably the best relative to the quality. They sent somebody out within a couple of days, and the lady that came to give me some ideas was extremely nice. They emailed out the quote and I signed it, then they did the installation a couple of weeks later. It was a pretty quick and very positive interaction. Also, the installers came in on time, were quick, and extremely easy to work with. Everything looked great afterwards and I'd recommend Closet World to anybody.

We’re very happy with all the work Closet World has done. We started with the walk-in closet in the master bedroom and they did a great job. And then, we had them do the garage. They put all cabinets in the garage and from there, we went to the guest bedroom and it housed a lot of our office supplies too. They did that closet and then this last time, we did the office. They did a complete work of our office space so we had two workstations and they came out beautiful.

We had a couple of other quotes from other companies. They were cheaper but Closet World seemed to still have a little bit of the some kind of personal touch so we ultimately decided on them. They installed two closets for us. One was a large floor to ceiling reach-in, and then the other was a bigger, extra room closet. One’s in the master and the other is in a guest bedroom.

I needed to replace my closet stuff. I went online, tried a company in the city and I felt like they didn't want to do the job. I kept looking around and Closet World was willing to do what I wanted to have done so, I went with them. The room itself is a pretty good-sized room. On one end is the walk-in closet area and on the other end is the bathroom area. There are also two sets of cherry finish drawers and the rest of it is horseshoe-shaped and double rack like hanging. This is in a spare room downstairs. It's like the fourth bedroom and third bath. I remodeled the rest of the house upstairs where my daughter and her family moved in and I moved downstairs.

I'm a returning Closet World customer and my experience with them was great. The designer, as well as the installers, was great. They had a two-day installation and they actually installed four closets in a few hours. Everything was perfect.

I'm a designer and I've used Closet World before. They have a great price for the product. This last time was for five closets and a pantry. Their designer was really good. We did some options and they gave me different estimates. The installation was good as well. The crew arrived on time, except for one time but it was fine. Once they got there and I just directed them and they knew exactly what to do from the plans. However, they cut something wrong so we had one follow-up appointment but it was resolved.

I saw Closet World has 40% off with free installation through the Value Pack Mailers. Their designer was really nice and even offered a military discount which was really sweet compared to California Closets which was overpriced. Their designer or whoever I talked to didn't seem to care whether or not they had my business but I had to move and turn my schedule, my appointment with her and then following up around a couple of times because we were told different closing dates for our house. I wanted the meeting and figuring out how and what the design was going to be, at least be done before installation and I officially move my clothes into the closet. The designer that I worked with was really understanding, nice and so much more flexible plus the price was right so I just decided to go with them.

Closet World did zero percent financing and I had garage cabinets installed. The designer went over everything and it was a pleasant experience. The installation team was very cooperative, and they're pleasant and easy to work with.

We got the master closet from Closet World after our handyman recommended them to us. Their designer was great, on time, professional, helpful but their installation team was very late. They didn’t call to tell me they’d be late and I had to call them at least twice to figure out where they were. It was annoying and it messed up my whole day. Once they got here, however, they did a fine job and we’re happy with it.

We had Closet World install cabinets in our garage. They were referred to me by a friend that had work done by them. Their designer was very professional it was very good with her. And although the installation was a little late, it was fine. There was no problem. Overall, it was a great experience and I was very satisfied.

We liked the sales rep from Closet World who came out. And so, we had shelving, hanging racks, a couple of drawers and closet organization stuff installed by them in our master bedroom closet. Our designer, Tracy, came and talked about the product. Then, she went upstairs and did all the measurements. After which, she supplied us with a couple of drawings that she had in mind then we made a selection. Tracy came back out do the second set of measurements and ensure that the drawings were correct. She also talked to us more about the purchase we were going to make and started the scheduling process.

Closet World did my first walk in closet ten years ago and also had them to redo it to update it. Since I am doing some upgrades in my house, I used them and they installed my walk-in closet, utility and linen closet. The experience with them was fantastic the second time around. The first time when the lady came, she measured the closet inside the closet so when the construction people came, they put everything inside the closet. I called Matthew, their manager, and he was very helpful and kind. He sent out another technician who checked it out and told them what was needed to be done then came a week later to do it.

All my neighbors in the new development in our area went to Closet World so I saw a lot of their vans. I also received a lot of advertisement from the mail. I tried them and they gave me a good experience. They gave me a quick response for the appointment and came on time. I was happy. I had them put a walk-in in my closet and some bookshelves in my office. I like those a lot because I’m more organized now. I could put everything in order and make things accessible for me instead of having things all over the place and keep losing stuff. Closet World was very good. They were very helpful and they made everything correctly. I'm satisfied and I wanna get another appointment because I want them to make me a small cabinet.

I had a friend that went with Closet World. After I saw it in their room, I asked her and she said that they did a good job. So I figured I'll go with them. I had a pantry and walk-in closet in my new house that was completely empty so I wanted something nice. The Closet World designer was very nice. She spent a lot of time talking and explaining things. It was expensive so she tried to do different things to reduce the price. She ended up making a mistake that was going to cost more on their behalf. I have signed for it and she came back for me to do another signature but I told her that's not my problem. She gave me the price and that's how it's supposed to be. She said according to her manager she won't get any commission if we leave it that way. It was a big mess. So, they left it at that which I was okay with.

I had a closet that was done before in my previous home by somebody local, not a big company like Closet World. I had moved and wanted the same closet done in my new home. I could not get hold of the same guy, so I went to Closet World. I called them and they came to give me a price, which seemed okay, so I gave them my business. However, the products they installed are not of ideal quality. I had all kinds of products done for the whole house — all the walk-in closets and shelves for five bedrooms, kitchen, pantry, laundry area and garage. The designer that I worked with is the same person that services that area. She came and spent some time to design the closets. She showed me her design and said, "This is how it is going to be." But I didn't pay much attention. I thought, "She's a designer and she will design it well."

The designer from Closet World brought out an example of their work. I found it to be very solid and well made. She was willing to earn my business by spending time reworking things when I told her that the price was higher than the competitors'. She got a bit closer and even though it wasn't as cheap, the quality was worth the extra costs. And so, I had cabinetry in my garage done by them.

I had Closet World install a closet organizer in one of our bedrooms. We had some water damage so they were replacing an existing unit. I first called their competitor and got a competitive quote then called them after seeing them in a newspaper ad. They beat the price and that was it. I also found out other people that I knew that had used them as well.

We had Closet World install what looks like a storage closet shelving in the garage and they looked like they're good quality. However, they said they were gonna be sealed so no dirt could get in but I can see spaces where dust can go in. Their designer was good. She was able to help us and knew exactly what we wanted. She also gave us a lot of options and everything was good except once she got paid or once the transaction was done, we didn’t hear from her ever again. We still needed to wait a few months to get them installed because we had to clear out the closet. We gave her the date that we wanted but she didn’t do any of that. There was no follow-up with whatever she said she was gonna follow-up with.

Closet World installed closets in my master bedroom and it was good quality and value. I was very happy with the price. The designer came over and asked me what I was looking for. And then she asked any future needs, about family, anticipating how we would design the closet. There was just a bit of a complication during installation. I’m satisfied overall with them, but I like for communication to be very clear. They assumed something and we actually had to reschedule the installation.

We had Closet World install a whole master closet. We liked their design best so we chose them over others. It had shelves, shoe racks, jewelry drawers and a hamper. The quality was very good too. We love it. The cost was reasonable and installation was all done in less than one day. The crew did an excellent job with that. And the designer was very knowledgeable. She helped us select the right things that we needed. We actually ended up ordering some additional shelving and that was done very promptly. We picked it up in Vista and we’re just happy as can be.

We called Closet World up and they came and designed custom for us and gave us an estimate. I had them install a closet with a couple of shelves in our master bedroom. The people from Closet World were courteous and professional. It was a very good experience.

We had a garage cabinet truss installed by Closet World. My husband and I wanted to put in a garage cabinet when we first moved into our house. We looked online and saw a garage tag so they put in our first garage cabinet. I was looking online for the same company to put in the second one but they weren't available and they don't have a franchise in San Diego anymore then we found Closet World and used them to build the second one we have in there now. The gentleman came by and I went over what I wanted to do. He designed it and then we had the pricing. The designer was very nice and he seems to know both sides of it. The design he came up worked for us and he gave me all options which are really nice because what I had in my head was going to be a lot more expensive than what my husband and I wanted to pay.

The last time somebody called from Closet World they said that they were gonna have their manager call me back because there were some issues with the installation. It took two weeks when it only was supposed to take like a day, but everything have been misscheduled and mismeasured. I had been promised that I was gonna receive a discount which I never received and it got fully charged on my Amex. Then someone called and was like, "Oh, we'll have the manager call you, to figure out how we can refund that." And now, it's been a month and a half and I haven't heard from anybody.

I had double hangers, drawers, and some shelving installed in the bedroom closet. The designer that I worked with was good. She asked me questions and made sure I got what I wanted. She also had some nice ideas that I didn’t even think about. The installation was all done quickly and efficiently. But I would have liked them to clean up a little bit afterwards. There's a little sawdust and the shelves were all dirty. But overall, Closet World was professional and they have good quality products.

Closet World had a free estimate. They installed a pantry near the kitchen. The designer took an extremely long time to design it. She also made a mistake when it came to overlapping the pantry and we had to have a whole section of it removed when they came to install it. The installation experience was fine other than the fact that the area didn't fit. They reduced the cost and I'm still happy with what I got, but I would have liked to have what I wanted and originally ordered.

I wanted to check my closets so I called Closet World. They put in a closet in my master bedroom. The designer was good and the installation went well. I'm satisfied so far and I'm taking in the service again.

I had used California Closets in the past, of which I am very familiar with, but then I got a mailer from Closet World so I wanted to try something else. California Closets is from the top and Closet World is on the bottom. Then I had a lady come to my house whose name was Pam and she was lovely. She was so nice and she was very good at her job. She also gave us really good suggestions. She was very patient even though I have two kids. While I wasn’t sure about going with Closet World, it was Pam that made me want to go with them.

I gave Closet World a call because they were offering a 40 percent discount. The designer was very helpful and she definitely produced the 3D diagram of what they were going to do. Unfortunately, it wasn't really true to size when they came and installed it. The measurements were a little bit off. What they installed was a little bit different from what was offered. But other than that, she was very helpful and forward as to what they are going to provide.

Closet World installed a Legacy closet, which is a compartment for shoes with eight drawers and hanging spaces, in our master bedroom. The designer we dealt with was new so what was supposed to be a two-hour appointment turned into a nine-hour ordeal which made us miss our family party, but that's okay. She was very helpful trying to get us the best design for the space we had. She also helped us with the colors and tried to also help try to get us some other pieces that they didn’t have actually in the type of wood finish we were looking for.

I had Closet World install a white walk-in closet with an upgraded signature and cabinets with a workbench countertop in the garage. The designer who came out was good. She forgot a few things but managed to provide most of the information we needed. She also did all the measurements. But there were differences between her measurements of the sizes and dimensions as compared to the actual products that were ordered and delivered for the installers.

I was looking for closets and priced it out to do it myself but realized the job was too much. Closet World called me back right away and installed my whole closets about a month and a half ago. I got a master closet and it was huge, with everything you could think of. I had two designers and they were fantastic. He drew the closet up and then I redraw it and it came out perfect. The installation was beautiful and amazing. Everything was on time and done properly. We moved into a new house and they were the only ones that we didn't have a problem with. The installation crew was quick and did a great job, too. Closet World did an unbelievable job. They were professional, prompt and it's remarkable. It was great from the design to the final product and I have recommended them twice. It was a fantastic and great experience all the way around from start to the finish. Everything was amazing.

Closet World was a little more reasonable. I like their sales girl, the first of them all to come out. I had two shoe racks put in the master closet and it was supposed to be done in one visit but it took them four to finish. The piece they cut didn't fit and they didn't bring enough shelving but when they finished, they got it right exactly how I wanted it. It was a great experience.

I had Closet World install a closet with shelves and hanging bars in my daughter’s bedroom. The designer was very nice and helpful. The installation guy was on time, courteous and was quicker than I thought he was gonna be. He showed me the closet when he was done. Overall the experience was expensive but easy and it works.

I had Closet World to install cabinets in my garage and the experience is bad. The designer was super unprofessional. She told me what they would do and she started making these little drawings which we went back and forth. She told me she wanted to come do her final measurements after all the appliances were put in. So, I had my appliances put in probably a week or two before. One of them was a washer and dryer and a refrigerator. And so, we’ve been using the washer and dryer in the meantime and it was great. Then they came for the installation and told me that the appliances need to be pulled out. I asked them if they know how to put them back in and they’re like, “Yeah, yeah, yeah.” So, they pulled my appliance out and installed, said they’re coming back to do a few more things. They built really fast and when they left, I could tell they wanted to get the hell of the house.

I had Closet World install my closets and it was an easy and pleasant experience. The designer was very attentive and persistent and kept their appointment. And the installation crew was good too.

I had Closet World do two different things here. One is the Master’s closet and I also used them to do my laundry room cabinet. I liked them for my laundry room cabinet because it was customized and affordable. I prefer real wood but if I tried to customize it, I wouldn’t be able to afford it. The interaction with the designer was great and she was awesome. During the installation, there was a bit of a mix-up in which they had the wrong door. It was not a major error, but it did take some more time. I didn’t realize it unfortunately until the end, but Closet World was still awesome. They left the wrong door up and then they scheduled another appointment. Then they switched them out and it was perfect. Their service is really good as well. They were positive, professional and excellent.

My sister suggested Closet World to me. I asked for a Murphy bed so the designer from Closet World showed me some of the pictures and samples and explained it. But, while the installers put it in, they had some problem. It seemed the two didn't talk to each other because I asked for the designer in the first place to put the Murphy bed to be on a side of the wall and she said, "No problem". But then when the people who came and put them together looked at it, they said they could not do it because the wall was not straight. It's 90 degrees so they want us to cut down the foundation and I said, "How can you cut down the foundation of the house? You can't."

I've had Closet World install simple closet organizers in our master bedroom. Their service outpriced me doing it by myself. I've had their designer out here and we talked through it, then had her come out a second time in order to make some adjustments in the layout. During the installation, they got here a little early, which was nice, and got through with the installation quickly with no mess. The installation crew was courteous, friendly, and knowledgeable. It has been an easy experience with them, with quality product and great outcome.

I have different experiences with Closet World. The first one was very satisfactory. The most recent was not. Both times I had closets installed in different parts of the house on two separate occasions. The salespersons were okay. One was well-presented, more personable and more professional in the demeanor than the other. But they were both acceptable. The first one was fine. No problems, very happy, which prompted me to use them the second time. The second one was very poor. Three times they came. They kept forgetting pieces, breaking pieces and even on the last visit, they didn't have the necessary pieces. It just so happen that the installation guy had some on his truck. He wasn't aware that something was missing. So, I was very very disappointed. After that they'd checkup phone call and I told them with my displeasure and I haven't heard back from them. I will not be using them again.

Closet World's pricing seemed pretty reasonable so I selected them to install a closet system and mirror sliding doors in my bedroom. Their designer was very professional, pleasant, polite and courteous. She took her time with me and worked with me to get things done expediently when I needed a change to my order. The installers were punctual, professional and didn't rush through the setup. I have a question about one of the wheels on the mirror doors but other than that, I really like my system. Great product overall and I will be looking for them for my next closet job.

Closet World’s designer was on top of things, and she helped with the design of the projects which all worked out really well. I already have two experiences with them, one of which is the installation of a Murphy bed in one of our bedrooms. The installation of the two projects have been smooth, finishing in five to six hours.

I tried Closet World after I saw my neighbor and some of my friends using their products. With a designer, I designed a closet for the master bedroom, which has a dresser, three to four drawers, shelving and sections for long gowns. The designer was very patient and took time to walk me thorough the process because I kept changing my mind. I would recommend them to anybody, especially after making a walk-in closet into a quality, spacious one. I'm looking forward to get another closet to have done by them.

I had the master closet done by Closet World. They were drawers, double-hangs, and for shoes, plus a vanity. The designer was great. My only complaint was that there was a lot of shelves left off and it seemed like a hassle for them, not me. They told me they couldn't come back out or they would have to charge me for it. So I asked them where they are, then I went down and picked up six more shelves. That was a little under planning on the part of the designer, but he was very nice. The installer was good as well. He got in and got out. Then we installed the additional shelves ourselves, which was a simple task. All in all, the experience was satisfactory.

We've used Closet World six times in the past for other closet projects. The Closet World designers have all been pretty helpful and the most recent one was new to the program and she was still in training so we had a few obstacles to overcome but overall, she's very professional and sweet. The closets are all good.

I had a small closet that has the two sliding doors in my master bedroom. And I dismantled it myself and Closet World came in and put the closet. It was easy to design, which was nice. The designer did what I asked for and it was nice to work with her. The installation was pretty quick and the installers were good. My house apparently sloped a little bit. So, they to had to rig it a little bit to fit. If you get down and looked level on the floor, you could see some gaps and stuff in it. But if you just glance at it quickly, it looks flawless. But when they cleaned it off, I didn't realize it was gonna have that much of a strong scent. And I have a baby in the house so we went for a walk-in at the place and it has been pretty good by the time we came home.

I had three estimates and Closet World's was the best. The salesgirl was very nice. She worked for them for about four years and knew exactly what she was doing. She outsold California Closets. And the price of the California Closets was close to double but they really weren't doing anything different.

We were doing a big remodel in our house and we were going to have our contractor or whoever's going to do our cabinets to get it done, but he suggested calling Closet World instead. We ended up having them because it was going to be more cost effective. We had them do three closets in all three bedrooms and the designer was outstanding. She came right over and got the appointment set up. We told her what we were looking for, she gave suggestions, drew up some plans and explained what we can and cannot do because of the closet size.

I took the picture and called Closet World and the designer was very nice. Everything went all right during planning but the best part was the installation. After they told me it’s going to be three days, I said, “How am I going through all of my office without working for three days?” but they said, “No. We're going to finish in one day.” Everything is almost the way I wanted it and there weren’t any follow up appointments needed after that. They did a very good job.

I liked the customer service of Closet World. The lady was pretty knowledgeable, thorough and did a nice design for us. I did a quote between Closet World, California Closets, and Costco. Costco was a little bit cheaper but I went with Closet World because I liked the lady's style. She came out once to design the closets and take measurements. I had a white melamine in all the three closets installed and the master had the brown finish doors like the upgraded doors. My wife was there for the installation and there were no hiccups. It was all done when I got home. The only thing was it would be nice if they did online design or computer easy design. The designer drafted everything out by hand and all of the design documents were on paper. Otherwise, everything else was fine.

My dad had a closet that was installed by Closet World years ago but I just had mine done. I had shelves, a couple of drawers and a little rag thing you hang your clothes on installed. The designer came by, we looked at a bunch of stuff, picked it out and it was finished. The installation took a couple of hours and everything was fine. Closet World did what they were supposed to do.

My parents have used Closet World for all of their needs. When I moved out, I used them because I am able to customize my closet. I had previously looked into IKEA and they did not have the options Closet World did. It was very easy to deal with their designers and they were able to design exactly what we wanted. The installers were extremely efficient and I had them install sliding glass doors, a bunch of shelving, a lot of drawers and four racks in the master bedroom. Everything about the installation was great. Overall, I’m extremely happy with my closet. It’s good quality and their people were professional and knowledgeable.

We tried another company but they gave us a higher quote and price was the biggest factor for us, so we went with Closet World. We've used them a couple of times now. They had done a walk-in closet for us, and then most recently, it was just a door that we switched out. We were going to do more but the price was not as good.

I got two estimates and decided to buy a closet from Closet World for its price. Their designer was good. However, it took two tries for the installation as there was a mistake in measurement.

I looked at the reviews of different companies online and I liked Closet World's so I settled with them. The salesperson came out and I met with her. It was a simple project but she knew what I needed and wanted and she was very helpful. The Closet World designer also knew what I wanted and figured out where it would best go. I had little shelves backed up to a wall in the bedroom closet to accommodate my shoes, hats and handbags. The installer was very professional and knew what he was doing. Overall,it was a positive experience and I'm very happy with my closet.

Closet World was offering the garage style, utility type of cabinetry that I was looking for. A representative came out and we went over it together. And it was an easy decision. Then the installer showed up on time, took care of it and did a good job. There was no problem with the process at all. So it was straightforward. I work for a school and the cabinet is pretty much a storage in our Spanish classroom. I'm satisfied with Closet World.

Closet World has been sending stuff in the mail forever and I did a project with them, but it was split into two parts. I had one done six months before the other part and it was because of my readiness. The first part went smoothly but the second one with the garage wasn’t as smooth. All because the designer had left the company and I needed to confirm some things but the information wasn’t as available.

I've had Closet World do the set up in my garage. And so, I went back to them to install my pantry set up. Their designer was knowledgeable. He looked into things and got back to us in a timely manner. Also, everything was timed perfectly and completed well by their installation crew. They installed perfectly and gave advice as well. However, the garage set up failed about 10 years after they installed it. I had to pay 100 bucks for Closet World to come back out. Still, no product lasts forever, and Closet World products should have at least a 10 or 20-year warranty on the item during which you should not have to pay for someone to come out and replace a broken or defective part.

I got three estimates altogether from other companies including Closet World and I chose Closet world because their price and delivery were right. I had them install cupboards that are from floor to ceiling and workbenches on two garage walls. The designer was there when she took measurements. She also worked with me about not covering up outlets and vents and she suggested a smaller space, too. I didn't want any open spaces and I wanted it all connected. She put in a small cupboard for me so it was helpful. The two guys that came for the installation were nice. They were very efficient and they got it done a couple of hours early. So, it worked out great.

We had a closet installed in the bedroom. The designer was awesome and super fun. She was also clear in what she was saying, prompt and very thorough. The installation was on time. I wasn’t at home at the time but everything went well. They did a fine job, it was clean and you couldn’t even tell they’ve been there. It was outstanding and it was exactly what we expected. We have already recommended the company to others.

He drew the design the way I want so I told him I'll go with it. The installers came out and they are great. The only thing that I was having problem with is that they somehow was missing two of my doors. Adrian, the guy who managed my project, tried to make it happen for me and I appreciate it. But at the same time, it took a lot of rescheduling just to get someone to my house. I have to take like a whole day off from work just so that they can get the installation done. Also, no one told me that it will take like day just to get it done. Other than that, everything else is fine. I have no complaints.

I called Closet World after seeing it in a magazine. They came out and got an estimate and they were so great. We've had this work done in the past and Closet World's prices and the quality were great so we used them. The designer was great, very helpful, knew what she's doing and I really liked her. The installation was also great. The closets were done and all set up the first time. In the office, I had two built-in desks and some cabinetry storage space put in. I also had some shelving and storage space put into my pantry and I had a TV area, media center type of thing put in.

Closet World is an established company that's been around for a while and they’ve had a reputation. Their designers are very knowledgeable, patient and overall, very professional. The products installed were for an inside organization of the closet consisting of shelves, new doors, the mirror wardrobe doors and exterior wardrobe doors. We had a problem and had to reorder the doors. Other than that, everything came off as planned and the scheduling was good. Hopefully, I can use them again with the other closets that I have to do in my project. The greatest value I found was in the prices of the shelf, the doors and others. The mirror doors were a bit pricey because they were floor-to-ceiling, but the quality of the product was good.

We get a lot of mail booklets with ads and I saw Closet World, looked them up on the internet and decided to call them. There wasn’t any negative on the Better Business Bureau and they were a large company so I didn’t look for other prices. I had upper and lower cabinets installed in the garage and a board that goes up on the wall that the hooks attach to. I need to buy more hooks and baskets and I can only do it through Closet World. There’s one in Whittier, California where I am and I need to do that. The designer was great and she pointed things out and helped me to understand some of the nuances of colors and matching. The installers were great guys and very relaxed.

I got a mailer that says that Closet World had a significant discount and that was intriguing. So, I called them up. The sales rep was very nice. When I look at the pictures and then look at the end product, I was thrown off a little. The pictures always look better. Even when she drew the diagram, I just envisioned something slightly different. I guess if I spend more, it would look nicer or it was just my closet.

My Closet World experience, the installation and everything, was fine. But I was trying to reach the designer and sent him an email a couple of weeks ago to do another project, and I haven't heard back from him at all.

Closet World was on a sale. They have warranty plus the price and after charges are good. They came on time for design appointment and pricing estimate. Everything is okay but the rep needs more training because she's not an expert to design, a very nice lady though. They are a good company and if somebody wants, I can recommend.

I was looking online and one of the options that stood out was Closet World. I got estimates from a couple of other companies and for what I was getting, Closet World gave a better price. I had them install shelves and drawers in the bedroom. The interaction with the designer went fine, but I have one complaint. After ordering everything and having them installed, I wanted additional shelves, so I kept calling back. I called the same designer twice as I wanted her to place the order and she kept saying she will have to talk to her manager and call me back on the estimate. It's been three weeks, but I haven't gotten a callback. Everything else was fine, though.

I needed a closet so I called Closet World because I've known them for many, many years and didn't want to shop around and do it myself. They installed a closet with a bunch of shelves and places to hang my clothes. The senior designer kind of helped me put the closet together and he's nearby but there's one thing I wished I didn't listen to him. But it's not his fault. It's my lack of knowledge and it's based on his experience. I'm 5′1″ so I have to reach quite a ways to get hung clothes where I should have put shelves, I put a rod instead, so I'm making it work. The installers were very efficient and left the area as clean as they found it. Everything fits well and I appreciate that but I was going to call my designer and ask for another shelf because I have one place where there's room for a shelf and I don't have a shelf there. Other than that, it's good.

We had Closet World install a walk-in closet. Their designer was great and helpful. She was suggesting what we may need or not, and to try this and that. I live in Half Moon Bay and the installer came from Hayward which is over the San Mateo bridge, which is a mess at that time of the day. He had to go all the way back to Hayward and then back home to Palo Alto. So, he was very good. We haven't moved in the home yet but my husband checked it out and everything looked good. He mentioned though there was something that doesn’t slide as easy but if it needs to be taken care of, we can call.

We were doing a closet remodel in a residential home and we got a Closet World flyer, a mail left at the door. They have this discounted type option or advertisement so we didn't do any comparison pricing anymore. The designer was very good and knowledgeable. The installation was a very positive experience and there were no issues. It was one guy who's there for five hours and he did a lot of work so it's pretty efficient. I'm very happy with it and we thought it was a great value.

Closet World is so highly advertised so I tried them and had them install a white, wrap-around closet, shoe rack and hamper. The interaction with their designer took a little longer but it was good. However, getting the appointment, they came later than promised and then it got pushed out. I was waiting all day which got me a little upset but once the installer got here, he was very friendly which made me no longer upset. Overall it was good. They're fast and affordable.

I saw a Closet World advertisement in the magazine and it looked good. I called and they were having a sale. They were able to come right away so I was happy about that. Their designer was wonderful and no-nonsense. I really liked her. She explained the way the system worked and what options were available. We also talked about the price of the different options. I had a master bedroom closet installed and a linen closet shelving unit. They also did a bar, another shelf unit, and a regular closet. Their installer was very nice. It didn’t bother me that he was supposed to do it in one day and ended having to come back the second day. However, one drawer on my husband’s side of the master bedroom closet doesn’t open and close properly but I am yet to call them about it. Overall, it was a wonderful experience. I have no complaints.

I used Closet World a couple of times over the past two decades. Recently, I had them install Meer doors on a couple of reach-in closets. I ended up getting a designer who had done a prior design on my house about ten years ago. My old account came up, she came out and it was great. I had a really good experience working with her.

I had several Closet World products installed in my bedroom. At one end of the room, I got shelves with bottom covers. At the other end, there's a part of a window where I've got the place for a computer. And on the other side is a cupboard. Nancy, the Closet World designer came and she was good. The first time, we talked a bit and then she measured the window. Then she came back, we signed all the papers and she drew the design on paper. Nancy had a good level of knowledge and I thought she has been designing for a long time. She was professional and able to answer our questions. And the installers showed up on time and they were fast. We did the installation in two days and everything went smoothly. Also, they cleaned up after themselves when they were done. Closet World was very professional and I was very happy with them.

I had Closet World install a walk-in closet for a guest room and I wanted it to be as cheap as possible, but then I don’t want it too cheap because I don’t want to have to repair it down the line. I was originally planning on going with Cabinets Plus because their price was really good compared to Closet World’s, but then I lost the business card to call them. So then it went down with Closet World because even though I didn’t like the price, I just went with it because they were my second choice. But it took me three years to save up to go with Closet World.

Closet World's designer showed up, measured and gave me a price. I compared their price to the prices of the other companies, made a decision and called Closet World up. And so, I had a walk-in closet installed by them in my bedroom. It was a good deal.

So far, the products that Closet World installed are good. But I was a little disappointed with the designer because the way she helped me with the design was not suitable for my closet. It’s not a children’s closet. It’s for adult clothing and I was like, “Why would she design that so small like that?” So, when the installation guys came, they had to make some changes, which caused a hole in my wall. We had just remodeled our whole bedroom and we repainted it and everything. Also, they didn't do any repairs to the wall, because, I guess, they don’t do that. But, the change they made worked out and they took care of it all for me. So, that was okay.

Closet World had really good customer service at first, and it was easy to book an appointment and the designer was very pleasant. So, I had them install a walk-in closet for the room upstairs. In the beginning, working with the designer went really smooth. She was meticulous. I told her that we were going to need a closet that supports sliding drawers and that my contractor was going to install the sliding drawers. I needed two feet depth so that we could install them. I also told her that we were traveling. Then I came home to see a closet that is 12 inches deep.

My wife was looking primarily for quality and workmanship-like work of closet and we were willing to pay for it. We could have gone to Home Depot, get the things and install it, but it wouldn’t be quality work and so we got Closet World. They installed three inside closets in our bedrooms and a hallway bookshelf in the study room. The designer was receptive to our concerns and comments that we had. However, the installation experience was a different story. There were two guys that did the installation. One was going around putting caulking around and cleaning, but the second guy said, “No, no, no, we got to go.” They were very pleasant but were very rushed because they had to go somewhere else. They never completed the fine aspects of the job like requiring caulking or realignment of doors and things like that. We looked at the products and we're not happy with it.

I used Closet World before in my old house. So, I used them again when I did my garage. But it's a lot different than the first time we used them. My wife and I got a weird vibe. And the other designer that came was on point and this one wasn’t. Also, there was a little bit of a back issue with the installation. They called me to confirm the date and they had the wrong one. They took my old file, got the old house and someone was doing something, which they thought was me. But it was fine. They still came on the scheduled date and they were on time and finished the job. The only issue that came up was after they left, we had noticed that two of the cabinet doors were scratched. So, they had to come back and replace those. The end products are durable and look very nice and they held up nicely and pretty much got the same design with the cabinets outside and the workbench. It was overall a good experience.

Closet World have nice stuff. I have a cabinet installed through them in the garage. The designer explained everything like how it works and what we had to do beforehand. He showed me which area is better, and whether it looks good. They have good quality products which have good material. And they're giving me like a guarantee for anything that could happen for seven years.

Closet World was the only closet lender that we got an advertisement from and we're in a rush for renovations so we gave them a call. For one of the rooms, we had them do custom sliding doors. And for both of the closets, they did the full teardown and rebuilt the rods and shelves. The designer was able to come out to our property within a few days after calling her. She was very knowledgeable and professional and she assisted us with picking what was appropriate based on our budget and time frames. She made the experience very easy and positive. Also, the installers called me half an hour before they arrived so I was able to lock them in and leave to take care of some errands. They finished ahead of schedule and cleaned up their mess. It was a very painless process.

Closet World had a better estimate than others. We had them do a bedroom closet and a desk in the bedroom. The designer was friendly and as expected, the installation was quick. They did a good job and delivered what they promised. They had reasonable quotes, installed when they say they would and finished it within the right amount of time. No surprises whatsoever.

I've used California Closets for most of my things. This time I tried the Closet World to see the difference. One thing I found was that there is a very good communication between the designer and the installer of Closet World and California Closet doesn’t have that. I had Closet World install a cabinet in the garage. The designer looked like she knew what she's talking about. I'm supposed to put a safe and I talked to her about it. I have something like almost 200 pounds which is very heavy and she told me that there's no problem with that and they will fix it and it’s going to be covered with four walls and a roof that can carry the safe safely.

We were in a hurry to get something done and Closet World was the first thing we saw on the internet. And their pricing was pretty fair so we had them install the closet in the master bedroom. The installers came late but they did it pretty fast. Closet World sent out two guys to do it and they finished within two hours while normally it would take them three or four hours. The quality is good and we like it.

I picked a couple of closet companies, met with the consultants, and got a couple of quotes. Closet World came a little bit lower than the other one that’s why I went with them. The designer was good and very patient. The only thing is that they didn’t equip her with any auto design tool. So, she has to manually draw everything and it takes a little longer. If there’s any change, she had to go to another pad and draw again and that seems a little bit not very automated nowadays. Also, since their showroom is in Hayward, which is pretty far for me to drive to and they don’t open Saturday, I didn’t really have a chance to look at all different version of the product. I go by a little sample she showed me in terms of the color. I picked the color and it turns okay.

Closet World has done several projects for me. Recently I got an office desk cabinet from them. Everything went smooth with the designer and the installation went smooth as well.

I was in a hurry and needed a closet quickly so I tried Closet World and didn't even shop around. I called the designer and she responded. She's from our area, knows my town, and used to own a store in town. I like her and she's about my age and more similar to me. She's nice, creative, and fast. Initially, I went part way and put in the closet. This was installed in a rental I have on my property. Closet World used a company from out of the area so the installer was from Hayward, which is 100 miles away. He came, was quick and clean, did his job, and then he was out of there. It was a quick and handy installation and the product looks good. They put it in like a Victorian cottage and it's got redwood walls and then put it behind the redwood walls so it looks really nice. It matches good so it's very nice. They're perfect and I like them. I've already ordered the doors so they're coming back to put them on it.

I have used Closet World for several times in the past 25 years for my past houses and I've always liked their design and their work. This time I had them install a master bedroom walk-in closet. The designer is quite knowledgeable and very patient. She listened to what I needed and then discussed with me and was willing to change according to my needs. Two installation guys came and they seemed very experienced and knew what they were supposed to do and they finished their job. It’s beautiful. And after they left, I didn’t have to call them for any touchup. Overall, it’s a pleasant experience and I’m very satisfied with the work, the design, and everything.

My experience with Closet World was excellent and I will totally refer them. I like the walk-in closet that they installed. They’re very sturdy and the design is nice. Their designer was very professional and kept great communication with us. The installation was also done in a timely manner. He cleaned up and left the area the same as when he got here. I called the rep who came out and did the quote because I should’ve gotten another drawer instead of the shelf. She told me to hold off until I decide to do my garage because to do the drawer alone was about $500 and that’s expensive so I agreed with her.

My mom had Closet World products installed at her house and I had the company install some closets and a work bench in my garage. The designer did some measurements but it didn't turn out the way I thought it was going to. The installers were very nice but they brought the wrong countertop and wrong drawers and one of the doors was chipped. So they came back out and put the other countertop on but I noticed that there was a gap when the first countertop was installed. The installer said he was gonna put some caulk in but never did that. If I could get somebody out to do that, I would appreciate it. But the quality was good. It is a very nice product.

I used Closet World about 14 years ago and they did a good job. I the called them to do another job when we bought a new house. I had a walk-in closet done by them. I also had cabinets put above a desk area and in my laundry room. Their designer came and he drew up a plan after we told him what we wanted. Then, their installer came and did a really good job. He had a lot to do and was there most of the day. If he had questions, he asked me. And if I had questions, I would ask him.

I had a closet installed in our office years ago and Closet World did a good job so I called them for another closet. The vendor was so good, so open and gave suggestions. The vendor is not working through Closet World anymore though. The installation was good. The guys are very reliable and clean. But they missed two shelves on the beginning of the first project. Then, they said, “No. It’s right. That’s right. The same project.”

I bought a closet and my experience is not so good. The designer came here, looking very nice and sweet, and I designed the closet with her. The problem showed up when they came to install it. Ramon, the installer, told me that I was gonna see the part that is not painted. I didn't want that. It would have been ugly. He said I had to buy the backing and it's not standard.

I was renovating a home and I needed closets so I called Closet World. They came right out and took care of it. The closets I got are the same thing one can buy at Home Depot and assemble by yourself. I could’ve gotten the same product for probably a third of the price if I'd have dug around. But I wanted closets now and Closet World gave me what I ordered and what I agreed to.

My experience with Closet World was good. I just called them and then I was satisfied. I never even tried another one. In one side of the garage, they installed shelving and closets and a workbench on the other. I had one side done first and then the other side not too long ago, and both sets of installers were amazing and very nice. The designer was great, knowledgeable and very pleasant. She came out both times. I do crafts and sell them, so I needed something in the garage where I could hang them and put them in Tupperware so they’re all in one spot. So, anybody who comes to buy something, I say when they ask, “Oh, Closet World did this.” I show it off to everybody who comes over. I had a pleasant and nice experience. Once it was done, it was exactly what I envisioned so I was completely satisfied. I'd recommend them.

We remodeled our condo and we had a combined closet system and an office system installed in a hallway from Closet World. Their designer was nice and helpful. She had a good knowledge on what we were needing and she was professional and courteous as well. However, I was not satisfied with my installation experience. They told me that it could be done in one day, but it took much longer. On the first day they came out, they've been working too long so they had to come back a second time. Then on the second time, one of the doors was wrong so they had to come back again the third time.

Closet World has more options available and I got them to install stuff for master bedroom closets, a food pantry and then a linen closet. I really like the first lady designer I interacted with because she had been in the business a long time and she had construction experience so she knew quite a bit. However, the second lady designer was new and we had a couple of glitches. The installation experience was good and the installers were fast. We had very minimum interaction but it was fine and they cleaned up good.

It was a very good experience to deal with Closet World. I've used them before and they're always there. Designers and installers were wonderful, very knowledgeable and I'm very satisfied with their work.

Closet World was pleasant, knowledgeable, and respectful. The installation team was running late at a previous appointment but it was nothing that was drastic. They did build the closet that I asked them but I was unaware or unclear that they were going to remove all of the baseboards from my closet. And once they did, it's left at the very bottom where the baseboards were, so I had to have the closet painted. It's tacky at the very bottom because of the removal of the baseboards. Other than that, it was an awesome experience. I love the closet. I bought it for my wife and she loves it. Closet World was great and I'd recommend that people use them.

I had a hallway closet and two bedroom closets done by Closet World. The designer was very professional and he walked me through all my options. It was good to be able to adjust everything to my preferences. The installation took a little longer than I expected but so far the quality has been good.

We thought Closet World was gonna be cheaper, but ultimately they weren’t. We were debating between them and California Closets which is probably one of the more expensive options. But we chose them because their install date was immediate and California Closets' was eight weeks out and we needed to get this done.

I'm happy with my closet by Closet World but dissatisfied with the experience. I saw them online and we had a coupon. I had a complication with the company’s designer regarding my contract. I emailed and complained to the manager because I wanted to cancel one closet. I was not going to continue and would just close my deposit. They told me I'm going to have credits, so a year later I decided to move forward and do the closet so as not to lose my deposit. I was not mad anymore. I recently paid for the rest of the closet.

We had garage cabinets installed by Closet World. Our designer was very active. She was out here three or four times modifying the designs. However, during the installation, Closet World had a few parts that were wrong. The measurements by the designer were wrong so they had to remanufacture the countertop and modify the installation. Some cabinets were also wrong and they came out the wrong size. The hinges were supposed to be self-closing and that was wrong too. Some of the drawers also didn't close properly so they had to readjust the hinges. They didn't have very good parts with them and so the installation dragged on. We needed two follow-up appointments thereafter.

I had Closet World install built-ins and some drawers. Their designer was wonderful. She went out of her way to do the design that I was seeing in my head and accommodated everything in the space that I had. The gentleman who installed them was really nice. He had a problem but he fixed it. The installation looks really nice. For built-ins, I know the price is expensive but they gave me a really good deal on it. It was a very good experience and it was really easy working with them. I’d recommend Closet World and I already have.

Closet World's designers were fine. A year ago, I had a master closet installed. The installer at that time was almost two hours late. I called Closet World and the woman on the phone said she's unable to contact the installer, then 45 minutes later, she said that the installer is going to be a bit late. So, I don’t know how she can’t talk to the installer, but then all of a sudden she can. The second time we got them, they had me choose the date for the installation. I had my schedule to be accorded to the Closet World. Then, they called and said they forgot to tell me that the date I chose was the same day they are going to do their inventory so they can't do the installation at that time. So now, I have to work around their schedule.

We just moved in a new house and Closet World did three walk-in closets that needed to be done. They are small closets. Then I had some cabinets done in the garage in which one drawer is damaged. I had requested for it but I haven’t called them. It's been a month and nobody has gotten in touch with me regarding changing the drawer that was damaged. But the designer was good and awesome and there was only one guy for the installation. I would recommend them.

We really like Closet World. Our installation experience was very nice. Their workmen were very meticulous, very professional and very quick. We had them build a 7 feet by 2-1/2 feet built-in cabinet. It looks beautiful and we're happy with it. They came back the next day to do the garage installation. We were very happy with the work. I would recommend the company to anyone else who was thinking about installing closets.

I liked the price that Closet World gave so I did most of my whole house with them. It was more reasonable than I thought it would be. The designer was very knowledgeable and patient with me as I tried to figure out what I really wanted. The first closet was my master. It’s between a wall closet and a walk-in, there was useless space. She gave me a great price. And then I asked her, while she was there, to give me estimates on my two other closets, and they’re reasonable. And there’s one closet I want it done in a particular way. I paid cash for the three closets, but I didn’t have enough money to do what I want to do in the garage. It was just a wall of cabinets, so I financed that. And it’s been great.

Closet World was the only one who agreed to install a cabinet in a commercial building. The designer was okay but as soon as she got the money, I never heard anything from her. When the installers were about to install the cabinets and they said they can’t install it without any support on the wall, I tried to call her but she never answered back and I never got in touch with her. But the installation was great. We’re using the cabinets now and the engineers are happy about their cabinets so we’re good. The installers were really honest and told me what’s gonna happen if I don’t put the plywood or support for the wall, which the designer never told me about. They insisted it’s better if we put the support, so I had to call somebody to put it. And when we’re ready, they came back and installed the cabinets. The installer’s supervisor also helped me whenever I called. I will recommend Closet World but not that designer.

I’ve been seeing other companies but I felt very comfortable with the lady from Closet World. She treated me in a familiar way when she gave the estimate. She helped me and every time I needed her, she came. I did not intend to look for somebody else. Kelly, the designer, was a nice lady. I tell her a few words and she understands me. She pictures it then designs it. The people who came to do the installation were people you can talk to. You can tell them and ask them anything. They listen and they approach me with any question. Everybody was friendly. It’s like talking to family.

We had a couple of sets of cabinets and a work bench installed in my garage. We went with Closet World because they were close. They’re in the City of Industry while we’re in West Covina. The designer was very efficient. She did all of her measurements and that happened very quickly. And then she gave us her estimate which was within reason, and they delivered on time. I thought the installation would take longer but it took them about four hours to get it done. We’re very happy with their service and the end product. They did what they said they were gonna do.

The installer from Closet World was extremely nice. However, when he came to do what the other person had designed, it wouldn't fit. That was not a good experience. So, I had to wait another week because the installer, who then fixed the pantry, had to go and re-cut the shelves. It seems like he should be the one to come out and design it as well. Other than that, everything was fine.

The designer I with worked was nice and non-committal. I signed up on the spot. I had white drawers and shelves installed. They look fine and they weren’t very expensive. However, I was not very happy with the installation. The guy who came did not look like he was representing a company. When he knocked on my door to install my cabinet, he was shy, nice and kind, but the bottom line is, it would’ve been better if he dressed like an installation guy and not some kid in sneakers who is installing my bedroom cabinet.

I had a Closet World 40% off coupon that came in the newspaper so I had them installed a basic white cabinet for hanging clothes and some built-ins a month ago. Their designer was really great. She was very professional, friendly and knowledgeable. Their installer was wonderful, super nice gentleman and worker. He was in and out really quickly and did a great job. Everybody was fantastic. It was really easy and very professional. I'd definitely recommend them and looking forward to redoing my office.

I received a pamphlet from Closet World in the mail and thought, "Let me look into it and see what they do." I ended up having them install a complete wardrobe in the master bedroom closet. I have 20 linear feet of closet. Three shoe things, multiple levels of hangers, three drawer banks and it's all finished. I knew exactly what I wanted and the designer improved on it. She was the best interaction I had at Closet World. She was knowledgeable and could do everything. She showed up and was going to design it right on the spot but because I knew what I wanted and we had space, she took it home and worked on it for a while then came back and we worked on it together again. She re-drew it and we finally settled on a design and negotiated the price.

I was looking for companies that deal with closets and Closet World was first on the list. The designer of the closet sounded very knowledgeable. She gave us a good idea based on the needs that we described and she gave us a price. We thought that the price given was high at the beginning and when we were ready to say goodbye, she said they were in a promotion at that time. She called her manager and she was able to give us the price that was more in range to our budget. We closed the deal even before I start to do quotes with other places.

For the first closet I had done by Closet World, the rollers are the regular ones that you would get from Home Depot. The drawers are smaller so the roll is very smooth. You wouldn't even pay any attention to what type of rollers the drawer sits on because the roll of it is solid good. It is clean, crisp, and the drawers glide in by themselves with no extra push. With our master closets, which were bigger projects, the drawers are much bigger. The rolling in and out of the rollers, with the weight that it's holding, is not smooth. It's raggedy and it sounds loud. It's a cheap quality sound. I've shared it with them that I'm not satisfied. The excuse that they're giving me is that because those drawers are heavier. Also, the quality of the rollers are the least expensive and I understand that I didn't purchase the top quality product. In order to get the better rollers I have to pay to upgrade. But, he gave me a very good deal on that.

We bought a home and we needed a new storage space. Closet World came out and gave us a free estimate and we liked it. The price was so right and we bought it right then and there. We got an office, garage and a pantry in the kitchen so we have three different projects. Their designer was very helpful. We really liked her. They gave us no pressure and we felt they were trying to do what’s right for us. Also, their installers were very prompt. They even told us that if we ever need them to come back and re-adjust or do anything, we just have to give them a call and they'll come out and do it. They were very thorough and we couldn’t be happier. We thought they did a fantastic job on everything. Overall, they were professional and on time. Everything they did was perfect. We liked it so much that we brought them back again and they'll be back in two weeks to do three additional items in the garage.

One of the reasons that I went with Closet World was because I felt that they were really professional at installing closets. During the process, the installers were okay. However, I have issues with the craftsmanship of the product. It looks like the design, the craftsmanship of it was not good. The installers went on to tell me that the walls in my house were crooked and whatnot and that was the reason there were so many gaps and holes in between places of the install. At the end of it, I felt like I would never use them again and don't want them back in the house to do anything else. Overall, I had high hopes with a letdown.

I got some work done by Closet World last year. They put a pantry in the house, the cabinets in the washroom, and they did my closets in the three bedrooms I have. I'm liking that it looks professionally done. The designers were really good. I told them what I wanted and they gave me some options. They were friendly, courteous, and knowledgeable. The installation was good as well. We set a date and then they came on time. If there was a problem, they didn't hesitate to fix it. One time, there was a little scratch and so they came by and fixed it. But other than that, it's done right the first time. All in all, it was an excellent experience.

We got our closet for my kid's room done by Closet World. The designer came on time but spent a lot more time than what I thought would be needed. I wish I’d been told that it's gonna take three or four hours because it took a much longer time getting everything done. The problem was the closet she designed was incorrect. And I’ve had this problem with Closet World a couple of years ago as well. The designer designed the closet, came in, then the installers came in and said, “Look, this design is flawed. There’s no way you can do this.” They could not install the closet. They had to cancel the order and it took me some time to get the money back. This time, the same thing happened again. I told the designer about that previous experience and said, “Please make sure that everything is right.”

Closet World was referred to me. They came out, gave me the quote and talked about what would be done. I had two different closets installed, one in our master bedroom and then our hallway closet. The installation was a little bit further out than I wanted it to be, but the guys who came and did it were nice and moved it forward a week. Also, I came home right as we were finishing up, and everything seemed to be clean and well done. Overall, it was a little expensive. The fact that we were getting two, I would have liked to have a better price on it. If I had more time and quoted it out, I could have gotten the same product for a little less expensive at a couple of other places, but I didn’t have the time to get it figured out.

I didn't like the salesperson at Closet World. She gave me the price rate that seemed odd. It was sort of an up-in-the-air price range and could've negotiated. There was no set number based on what you're getting, she just measured it out. I like the installer though because he was good and real nice. I helped him out whenever he needed and it all worked out great.

Closet World showed us how it was going to work when I was looking for someone to make our closets. We already have the house and we’ll have it same setup in there so I kinda knew what I was looking for. The designer was very good. He made us look at two different beautiful designs. We reviewed them then we went with it. Plus, the pricing was good. The installers came on time, started on it, put everything together and cleaned up. The closet setup was installed. There was the little shelf and the piece which can go on the corner. But they didn’t know that they should bring that. So they said they’ll come back and they did it after two weeks. Overall, they have a great product and an excellent service.

I went with Closet World after I met their salesperson who was very knowledgeable. She helped us design our closet and was really good at measuring it. And so, when their installer came, everything he had fit perfectly. Also, the installer finished it all in one day when I thought it was going to be two. Then, I got a thank you card from the sales rep. I've had closet systems before and Closet World's is better than the one I had. Moreover, they were very professional in how they worked and their timing. Everything was right as Closet World said it was going to be. I would highly recommend them.

Closet World had a really good offer going on so I got them to do three closets in two bedrooms. However, we had an issue with the Closet World designer that we got for those closets because we were her first clients. She made a mistake on one of the designs and when they came to install it, it was wrong so they had to redo part of the work and then come back another time and install it. Also, they recently did a linen closet for me, and something broke, so I had to call that in and ask them to please send somebody to repair it. They didn't break it, but it was not installed correctly, so I got to call and make sure that they've taken care of the stuff. This was just installed a month ago, so it shouldn't be breaking.

I got a coupon in the mail and I have a neighbor who had small job done by Closet World, and that pushed me to give Closet World a call. I had them install a whole closet in the master bedroom. We also had an island put in the center. There are doors, drawers, shelves, belt racks, and valets. The lady that came to my house originally that I signed off with was very nice. I had an idea of what I wanted and needed, and I actually walked down to a model to show her, and she was fine with that. She definitely took her time. So, I was very happy with that.

We’re contractors and we were looking for a good deal for our clients. Closet World had a really good sale going on and our client wanted them. The designer was nice enough but designers tend to have a lot of scribbling and not a lot of cohesion. There were a few changes, which I understand, but they might want to streamline their process of creating a design and pricing it because I had a lot of stuff floating all over the place and it wound up making a few confusions at the end because we wound up doing five closets all at once. It’s for a really big house. Having a cohesive list and each design named and putting those names on a regular price list with the finished price would have made our life a lot easier. The closets turned out looking nice but the process, as far as for someone running a business is concerned, was a little tricky.

We were re-doing some of the house and seeing a truck, I thought of calling Closet World to have two closets installed. One for the master’s bedroom and one was a hall closet. Probably not the wisest thing but I just want to get it done. And they seemed to have a good reputation. A lady came in and looked at what we had and what we wanted to store. Then she provided recommendations on the best way to achieve the storage that we were looking for. The installation went quick and easy and it seems to be going together well after it’s been installed. It looked really good. Everything was done as they described and the quality was as I expected based on the description and the materials that they gave me. So I’m happy with it. They’re slightly overpriced because I was looking at doing it ourselves. So for having someone come in and do it, not having the hassle of having to deal with that, it was a very pleasant experience.

Closet World can't get it right the first time, but the end result is good. The first experience, they did my walk-in closet. I had to call them 15 to 20 times. They had to come back six times before they got it right. But it's nice. It's quality is okay. I was just so fed up. Recently, I got a pantry installed and they came back three times. The designer designed the pantry with garage cabinets. So, when the first guys came to install it, he said, "Oh, these are garage cabinets." And I have a pantry. So they had to go back and remake them.

Closet World was the first one to call me back. I have a 4,000 square foot house and I had about six projects that I was planning on using them for but I won’t be using them again. The first project I had, which is the last one I'm doing, is with my office space that I built. I had them install a Murphy bed and an office. The designer was fine. She showed up and did everything she was supposed to, though she was here for three or four hours, which was a little long. I was supposed to have my job rushed. I was told it would be rushed and someone will call me back to confirm it. No one ever called me back. I realized I hadn’t heard back from anyone so I called once it got closer to the deadline. Nobody had any information of what we’re supposed to do. So they had to set a new date which was a week past the date that I needed the project done by.

I'm satisfied with what Closet World did in our bedroom. I had a closet put in and with an organizer type of closet with multilevel hanging rods for clothes. The closet's beautiful and I love it. The wood is excellent as well. The designer was very knowledgeable and she sat down and discussed the design to me. The installation was great too and didn't take very long. The guy who did it all by himself was very efficient and he cleaned up afterwards. All in all, it was an amazing experience.

I've used Closet World in the past, and most recently, I had some garage cabinets done with them. The designer has done two closets for me, and she was very responsive, nice and a pleasant person to deal with. The installation also seemed to be fine. They were on time, did what they said they were gonna do, and they got the job done. I got what I paid for. It’s low to medium end products but it’s good stuff and for a garage, it’s fine. You can spend a lot more money and get really high-end stuff but that’s not Closet World’s thing.

I got a 40% off Closet World coupon in the mail and I just went with it and had a new office system put in. There was a bit of a bump in the road with the designer. He came and drew the pictures for me. We seemed to be a little bit out of sync as far as what I thought I wanted and what he thought I could have. But I went with it cause I assumed that he was the expert. But he was not extremely knowledgeable. He was trying to give me closet things instead of office things that worked better. He didn't offer all of the choices like what the handles will look like either. And then he quit.

I had Closet World install closets in my garage. The designer was a great lady. She delivered whatever I wanted, so we were very happy. They did their job and the experience was great.

We called Closet World and the price and design were right so it worked for us. We felt comfortable with them. We did the garage cabinet and the Closet World designer was very knowledgeable and helpful. She figured out what we needed in terms of storage and made it happen. She did a design that made sense. And the installation was great. The guys were kind and professional. They dropped one of the cabinets and it made a ding in the wall but right away they told me, so they were very honest about it and they attempted to fix it. So I wasn't upset about it. I liked them.

Recently, Closet World was supposed to build a closet between the walls. The way the designer threw up the price, I thought I was gonna get something but it was not what I got. The workmanship wasn’t that great and they had to come back out to put the trim on it. They overcharged me for the material they installed and the workmanship. What I got for the price was extremely amateurish and I could’ve probably put a bath with Home Depot. I wasn’t very happy with it. Four years ago, I had my master bedroom closet done by Closet World and it was a much better experience. I don’t know if the quality or the workmanship has gone down.

My friends referred and they all said great things about Closet World, so I thought I would give them a chance. The lady rep from Closet World that came to our house was very good. She was very helpful and knowledgeable with the product. I received very good customer service. My garage looks well-organized now, and I am very happy. I would highly recommend Closet World to anyone else that needed the same type of service.

I called three companies. California Closet said they can't come out to do an assessment until about a month and they were about eight weeks from constructing anything. So, I had Closet World and another company come and give me an estimate. I liked the designer for Closet World, who was nice and a good guy, and their products were more customized according to what I wanted. I had them build custom bookshelves and desks for my home office. The designer had to come out a couple of times, which was annoying. It would've been nice to just do it all at once, but I had a lot of customization, so it took a little while to get the job done.

I’ve used Closet World in five closets and a couple of pantries. The products have been excellent and all of the designers that I’ve seen over the years have been wonderful. However, the number of drawers that would also provide you with the jewelry drawer was limited this time around in a particular closet. I would want Closet World to add back in the option for the jewelry drawer, whether it would be three drawers or five drawers.

I had to pick between Closet World and another company but I felt like the service I was getting from Closet World was much better. The lady that came by our house was amazing. She looked at the space and did a follow-up by coming over. She showed us the design she came up with and brought the samples to show exactly what's getting installed for us to visualize. She also walked over the numbers and tried to find the most suitable price for us. Then, two gentlemen came in in the morning for the installation and they knew what they were doing. I had some questions and they did, too, with regards to where to place the backsplash. They were really professional and they got the job done on time. They also cleaned up before they left and made sure there's no dust or broken pieces on the carpet. They did a great job. I'm really happy and satisfied.

We have this high cabinet done by Closet World. When they did the job a month ago, someone named Ramon called to ask if everything was done and I said no as there were two little sticker strips that they were supposed to bring back. He then said that he'd look into it but, we never heard from them again. They never came back. They had two strips that they forgot to finish underneath the cabinet. Other than that, they did the job and were very nice. They had two days to work and everything was good.

I wanted to remodel my closet so I called Closet World. I really liked the gal who came to my house. She was great. She was able to come up with some solutions and she’s very responsive. The installation guy could’ve been better though. He left something in the closet that I couldn’t really get to so I had to hammer it out. It would’ve been nice had he removed this little rod, but it's not a huge deal. Overall, my experience was great and I'm very satisfied.

We had Closet World come out a couple of years ago and we had a little bit of a problem. We made a deposit with a lady but we weren’t ready to have it installed. And by the time we called them back, they said they never got our check from her and that they couldn’t honor it anymore. So, they sent someone else out. We really liked working with Patty. She didn’t quite give us the same price that we had a couple of years ago but she got us a pretty good one so, we decided to go ahead and stay with them. But usually, when they come out, they start at a pretty ridiculous price then, by the time you work with them and get to a serious level, they have to call and get permission to lower the price. It would be nice if people would just give a good price to start with but it never seems to work that way.

The process with Closet World was relatively painless. I had a designer come in, she did the sketches, scheduled the installation date and paid it. However, the installation wasn't what I had expected and it didn't work perfectly. The installation started late and had to call them to make sure that the installers were coming. Then the installation went on considerably longer than we had anticipated because they didn't have all the information about the garage. Then they were finished, there were places that weren't leveled, there were gaps and one of our doors didn't open when the garage door was open.

I had Closet World install their basic closet in a bedroom. Their design and price led me to selecting them. Their designer had very good knowledge. Closet World was very professional and it took them less than a day to install it.

I had Closet World design two closets here in my house years ago. I needed a repair on one of them so I called Closet World to come and repair it. Initially, I contacted Closet World and they gave me the number of the repair service. I contacted the repair service and they told me that I had to pay about $60 before they even make an appointment. I asked if they can tell me what date they can do it, and they said that they can’t do anything until I pay them the $60 service fee. So, I said, "How am I to know that you're going to do it tomorrow or three months from now?" And he said that that's their policy, and that I can't get any repair service or an appointment set up until I pay the service fee. So, I said, "Forget it."

We've used Closet World five different times to do different closets. Their designer was very helpful. She gave different options and ways we could set the closet up, so we appreciated that. We also went with one of her suggestions. The installation team were on time. There was only one bad experience with one of their installers. When he showed up I heard some banging and so I went over there to go see what he was doing, and he was kicking the side of the closet. I told him, "Don't kick that because you might break it." I don't know if he was having a bad day but he didn't wanna hear my suggestion. I told him, "If you keep kicking that, then you need to remove everything and take it back with you." That's when he started listening. I haven't seen that guy since.

This is the second time I've dealt with Closet World. I had them put some cabinets in my office and then I had them do the closets at my house. I'm very pleased with the work and the people were very professional. It went very well until I got my bill. I initially sent the charge through and I paid a check for the balance. The charge I've sent through was for $1,822. They reversed the $1,822 charge and sent it through for $1,886 without any reason for the difference.

I've used Closet World for about three times now. The designer was really cool and super accommodating. I'm not very nice most of the time but she was really sweet to me. But, I've always had issues with the installation people. There's something that gets lost in translation between what the designer puts on the paper and what they read. In both times I had them out there, they did installations that had to be fixed because it wasn't done to specs. Last time, they installed it too far over to where they had to cut notches out of the closet in order to accommodate the garage door because they didn't measure correctly. Then, they had to come back and move the entire set of closets over in order to clear the garage door even though it was lifted on the original design.

I bought my house recently and it had wire organizers inside that I didn't like, so I changed them to wooden cubicles and hanging areas from Closet World. They asked me questions to make sure they didn't make errors before installing. I asked their designer if he wanted to bring his stuff around the back of the house rather than the front. However, he felt that bringing it through the front was better. He then helped me remove a couple of the wire racks there that I couldn't get out. He was very caring to do that for me. With Closet World, the installation was painless and the value was good. Also, somebody called to make sure that everything went well and if I was satisfied.

The leeway time led us to choosing Closet World over others. Talking to their designer was amazing. She was very personable and I would recommend her. The installer was great as well but the manufacturer still ship the parts although there's a visible damage and then they just let the customer complain about it. I had to have them come back two times to replace items that weren't perfect.

Closet World recently installed a bedroom closet for me. My family and I have been previous customers. The designer was good. Some of the paperwork may have been a little mixed up when it came to installation, but everything was fine during the design part. During the installation, that’s where the fun gets. Before they even got at my house, they called me and asked, “Are we coming to Lancaster or Whittier?” Apparently, my information on the application was not my address. They didn’t put it together. They called me and then they were supposed to be there between 9:00 and 11:00. They didn’t get there until like 12:30.

I had a closet installed through Closet World in the master bedroom, and the designer was wonderful and very personable. I knew exactly what I wanted, she designed it, and she was like, "This is the easiest one I've ever done." The installation guy's machine broke. He had to come back the next day, then he finished it. But he was really good. Although his baseboard returning skill wasn't very good, I have no complaints. Closet World is a little pricey but that's okay.

Closet World was the first closet company I checked and I liked what they were offering. I had them install a Master bedroom closet. I wanted to get another tie/belt rack put in the closet. I found out the tie rack was only $87 but they want to charge $100 just to come out and deliver it. I wasn't very happy about that because I gave a raving review and they can't just ship me one to put and install. So that's my main complaint. If you use them, you need to make sure you've ordered everything you want. You don't want anything extra because they're going to charge you more than what the products cost just to come out and put it in. If you spend $500, they'll come put it in for free but anything under $500, they'll charge you $100, which is crazy. But other than that, both the designer and the installer were fine and installation was on time. Everything else was fine other than the end result as far as wanting to add something.

Closet World did our regular closet but they're not done. The dimensions were wrong and they had to come back and redo it. It’s the same with the garage cabinets plus they didn’t put a door in and then the guy put Pledge all over it. It's streaky and awful because it's fake wood. I gave them something to clean up with but they never did and left. I'm not very happy, but I'm not sure what to do. On the other hand, the designer was fabulous and sweet. Pam worked with me with the concepts and it was great. She was communicative even the first time when the dimensions were wrong. She rectified the situation.

I had a Milena with drawers installed for the middle section of our pantry from Closet World. The designer was helpful, and told us what we were gonna get, but what we actually got was a little bit different. The first time they came out, the designer measured everything correctly, but whoever did the calculations, they were three inches off. And by the time they added all the panels, it was too big. They were gonna install it and cut it down to make it fit, and they were gonna add all these fascias but I told them, “No. I want it with the paper.” I was even arguing with the supervisor. It was the worst experience I ever had. In fact, I asked for my money back, and they told me they couldn’t return my money for my down payment because once I signed that contract, I had three days to get it back. But they scheduled me three weeks out and it was too far away from saying I can have my money back.

We had Closet World install closet organizers on two different closets. Their designer was fantastic. Our meeting and planning went well. Unfortunately, the installers hadn't finished building the closet when I called to verify on the installation. They were supposed to install for us on a Friday. I was expecting a phone call the day before to schedule everything because most places call to confirm, but I hadn't heard anything. So I called to make sure that everything was on track but they didn’t have us until the next Friday afterwards. Then I've taken vacation for that day to be there for them and there was nothing for it. They had to come out on a Saturday in order to do the install. They did the work a couple hours, and it was done well. Everything was as ordered.

I called Closet World and they made an appointment to come out. We had a couple of appointments, and they finally got down to a reasonable price. Their price was based on their quality of work. It seemed like it was going to be okay and it did turn out okay. So, I'm glad I chose them. I had garage closets put in. One set was swinging doors and the other three sets were sliding doors which worked out real nice and I'm pleased with it. I'm using it for storage, organizing, and throwing away stuff.

I was disappointed with Closet World. I selected them because the lady that came here said that she can replace two doors in the closets installed out there in my garage. My car has bumped them and broke them. The lady also called up and claimed that they can replace the doors. But when the installers came, they said they couldn’t replace them. The installers were great but I was dismayed that they couldn’t do it. I really want those doors replaced. They said they didn’t manufacture the doors, but I was told before that they did. It’s from a company that Closet World have bought out.

Closet World was the only brand that we recognize, so we decided to see how much it was going to be. They put together a quote for us and we weren’t opposed to it, so we didn’t look elsewhere and went with it. We had a couple of variations of the quote, but we did not go with the cheaper. Thicker wood will look better so we decided to spend a little bit more. Although if the cheaper one was one that we felt looked better, we would have gone with that. We had them install drawers, hanging areas, shoe areas and the laundry basket hideaway. The designer was great. She was hilarious, very affable, and gave me the sense that she was trying to understand what we needed in the space provided. She gave us a lot of options and thoughts and I’m interested in her opinion because I’ve never done this. So, I told her that I needed her to tell us what we should do and we’d figure out what the pricing’s going to be. And she did all that.

I called Closet World and they were reliable. The closet was installed fast and it was a good experience.

We were looking online for different closet providers for a new closet and Closet World showed up. They came out one time, gave me a whole house price which was way too much money and that was one designer. Then they sent out another designer later on and we did one closet and that was okay. The interaction with the woman was alright and she seemed knowledgeable. However, the product was not as nice as what I was hoping it would be. It looked cheap to me like it was something from Ikea. I talked to them about it and they were shocked that I had that attitude towards it. For a closet that costs $4,000, I thought they'd give me a nicer product.

We used Closet World before in a house we bought about 10 years ago and they did a good job on that particular property, so we called them again recently to do two bookshelves and a closet in a spare bedroom. We had a couple estimates and theirs was a little higher than the other companies but they promised at the time that when they come and put it in, it would be about two hours and it would be over. The others companies were requiring a day or two.

I got three other estimates and Closet World’s pricing was ultimately what made us go with them. Their designer was lovely and pleasant to negotiate with. She came to the house and she did the estimate right onsite. I had them installed a master closet system, so doors, shelf, and double hang for a walk-in closet. The delivery of the final product kind of exceeded our expectations. So even though we got a really good price, I don’t feel like the price is reflective of the quality. I think the quality exceeded that. My only disappointment was it looks like the old system that was in the closet was removed a little bit in haste. It also seemed that there were gouges and that stuff was just screwed in the wall. So I was really surprised by that. Still, I had a good experience with Closet World and I would recommend them. We’re also considering doing future closets with Closet World based on our experience.

We got two estimates for price comparison and eventually got Closet World. We had them install closets in three bedrooms. However, their products were mediocre. Material wise and workmanship, it was just average. When the closets arrived, they're brand new but they're chipped everywhere and it's got glue that has dried everywhere too. They also got all those glue marks outside the drawer that I had to wipe it down with Goo Gone. From the two price quotes I had, I took the cheaper one. I guess I get what I paid for. I spent close to $15,000 and I think the quality should be better, at least not chipped.

I knew Closet World was a big company and I had a discount voucher so I thought we'd go and see their work. Their designer was good. She came on time and she was nice. She just missed putting the backing of my closet on my drawers. It showed all the wires and it looks ugly when the guys were holding it. It was so difficult with wide open shelf without knowing there are wires without putting a backing. So I had to get them back. I had to argue with the manager, and I had to pay more money. I didn't like that.

Selecting Closet World came down to price, ultimately. They were able to work with me a little bit on that so it's more economical for us. We got something similar quality for a better price. Their designer was very pleasant and personable. We talked back and forth a couple of times. She said, "Well, let me talk to my manager and see if we can get that down a little bit more for you if you're more comfortable with that." So, she worked with us very well. Everything went how Closet World said it would go and the installer was really great. Also, I'm happy with the product.

Closet World seemed the most reasonable in price and still had a quality product, so I had them install my master closet, as well as get an office done. Their designer came out and sat down with me and we went over drawings and measurements and had a whole lot of fun. She looked at everything and came up with the final drawing. It was very easy and simple, and she found what I needed. The installation people were amazing. They came in, put it all together, and cleaned up after themselves. My experience was seamless and everybody was very professional and helpful. I would definitely use them again.

There was a 40% off discount coupon and so I thought I’d give Closet World a try. Dealing with their saleslady was great. She was very helpful and knowledgeable. However, we were told that we’d have two installers and it would take two hours to install a whole closet system in our upstairs closet. Only one installer came and it took him four hours to complete the installation which didn’t sit well with us. But he completed everything successfully. Closet World is professional and their products are worth the value.

Originally we set up three appointments to come and give us an estimate and every appointment was canceled a couple of hours before because Closet World didn’t have people to come over. Then after we got the job going, they came and installed it. There was one drawer that was not fitting properly and they promised us that they would come within five days and fix it. The installation manager told us that it’s gonna take much longer than that. When we were not too happy, we were threatened by placing a lien on our house because they went and took the second 50% deposit even before they finished their job.

I went through Closet Design the first time I had my closet set up, which I found out was Closet World. Then I went to Closet World the next time I had the second closet done because they had an ad out. The guy who came out that built the closet was a foreigner and he sucked. He came there and he didn’t have the right part. He said that was because of whoever sets up the part. So, he had to come back on Saturday and what I felt would take four hours took over eight hours and it was very grueling. And then he put a divot in my ceiling carrying the stuff and it was not very pretty.

It wasn't pleasant at all with Closet World. Before the work was accomplished, we had a lot of issues just to get it done. We lost days of work. Everybody was sick. There was no Plan B. It's like the organization is not structured to face any of these changes. Then they said they were covering all the houses, but not mine. When I said, "Okay. If you cannot meet the expectation of that Wednesday, can you do the job on Friday?" They said, "No, because we already have other jobs scheduled." But they have mine scheduled, too. So, I was put at the end of the list, and then I needed to take another day off. Nobody's going to cover those days and I have work... I probably won't call again. It had always been so pleasant, with the exception of this time when the entire process was a disaster, although the job itself was well accomplished.

We went to the Container Store and found their items to be comparable in value but pricier so we went with Closet World. There was one time that the closet designer came and my husband didn't tell me about the appointment. She came 15 minutes early and I had told her to wait because I have to take my daughter's friend home after their playdate. She was very upset and instead of waiting and having it work out for everybody, she left. It was really rough.

I got an estimate from Closet World for a closet that was installed in our bedroom. My first interaction with the designer went well when she came in to give us the design. I like the color, which she got right, and most of the material. On the second one, it wasn’t as good because we had complaints about how the closet was installed. We had to contact her to have her explain as to why she designed it the way that she did when we had specifically told her how we wanted it. Also, I didn’t care for the installation guy since he seemed like he didn’t want to work. The first time he came, we had issues with how everything was gonna be installed, and he broke it down to us, which seemed like he was on our side, but seemed like he didn’t want to work and he didn’t work that day.

Closet World is quick, competent, and a pleasure to work with. Their designer came over to my house and measured both areas that I was looking to have done. She’s nice and polite. She also did good measurements and listened to what I had to say about what I was looking for. The walk-in closet with shelving in the master bedroom was installed quickly and done correctly. I also had closet shelving installed in another bedroom but I thought the closet doors were put in backwards. I also just recently wanted to get additional shelving and that was probably two years after I had it done. They were able to cut the shelves to size and I was able to go pick them up, which I thought was nice.

My wife saw Closet World in one of those flyers that came to our house and so she chose them. They came out, designed a desk and built it. It's really good quality and a pretty big desk. It goes all the way up to the ceiling and it took them three or four hours tops to build it. The only thing that I had an issue with was it being a little bit too high. I just wish when they came out to do the measurements, they would have been a bit more thorough on taking the height of the desk. Ideally it's one or two inches shorter. I was going to have it lowered and they were willing to come out and lower the desk but I was a little bit concerned about pulling the desk apart and afterwards have issues. So, I decided to go with the solution that I discovered and that was buying a stool from Amazon for that office desk. But, it's fantastic that they were willing to do that. In that regard, they are a really great company.

The designer from Closet World was great. She's been doing this for so many years so she's a seasoned pro. I pointed the picture in the ad that I found them and told her I wanted it but that doesn't mean it applies to the room that I'm putting it in so she drew my comments in front of my face. She also asked questions about things that I want and I added more things. She did it so quickly and you could tell she was really experienced.

Everybody live that I dealt with from Closet World was wonderful, but their customer service had an attitude. Other than that, everything else was great. I got a closet and the installation team did good. They had to take out some of my stuff and left that on the side of the house, but other than that, it was cleaned up.

I had built a walk-in closet that I haven't had properly outfitted and so I was trying to figure out when and who to hire to do it. And then Closet World had a 25% off at the beginning of the year and it was what I needed. It was perfect. The designer was very knowledgeable and she helped me design my closet. She also gave me a lot of good feedback 'cause I wasn't sure what I was doing. And then the installation experience went well. The installers came when said they were going to and got it done quickly. And then I had a hamper which came down and opened up and one of the arms broke off. They gave a seven-year warranty so I called them and they fixed it. Overall, I was pleased with the installation process.

I was shopping around looking to kind of do the closet myself. Then I decided to bring them in, and they came in with a competitive price. It was a walk-in closet that they set up and then something in the living room for adding more storage on the wall. Closet World's designer was okay throughout the process. However, I still got some issues with the installation. Something’s a little bit out of whack so I've sent something off to the local office to see if I can get the door lined up. I'm waiting to hear back from them.

I got one more estimate aside from Closet World but Closet World was lower. Their price was good so we had them install a closet for us. Their designer came and did the estimate and the drawings. Their installer was very professional. However, they had to come change the handles on some of the drawers because they weren't what I had ordered. Nevertheless, that process was quick. Overall, they did a good job.

Closet World was excellent. The designer went in the room and laid everything out for me. He drew it out and I could pretty much picture the closet they'd be doing for my garage. Then the installer came and he was quick. I expected him to be there all day but he was done in two hours. And when I wanted some shelves moved around, he did it for me. They both did a great job and I'm very happy with their work.