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Cinch Home Services Reviews

4.2
12,445 reviews
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By: Taylor Sansano
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Edited by: Ben Strauss
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Fact-checked by: Jon Bortin

About Cinch Home Services

Cinch Home Services is a home warranty company with over 45 years in business. It sells three plans with three different service fee options for flexible coverage and pricing. Cinch offers a 180-day workmanship guarantee and coverage for rust and corrosion damage, two perks that set it apart from other home warranty companies. Overall, Cinch can provide cost-effective solutions for appliance repairs, but there have been some instances of dissatisfaction with the service provided.

Pros
  • Easy to file claims
  • Coverage for unknown preexisting conditions
  • 180-day workmanship guarantee
  • Available in most states
Cons
  • Potentially long wait times for repairs or replacements
  • Some claims denied
  • Occasional communication issues
  • Deductibles can increase over time

Cinch Home Services Reviews

Over 10k reviews since 2014
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    Page 65 Reviews 12435 - 12635
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    Customer ServiceClaims HandlingTech

    Reviewed May 28, 2014

    We've had Total Protect Home Warranty since 2009 and got the offer through our mortgage company, Suntrust. They put it on with our house payment. We had bought warranties on all of our different appliances and their cost was more feasible to do the home warranty. We've never had a problem when submitting a claim with them and have used them several times. We live in a real small town and were about forty miles out of Austin, Texas. The only trouble we had when we first went on with them was they didn't have the service people working this area real well. But now we've noticed in the last two years there's more local people signed up with it so we're not running into that problem anymore.

    The claim process was very easy. I've got the information file online but we just usually call the next morning after we realize we have a problem. Our interaction with the reps have always been real good, so with the technicians. We've used some enough now that when we call Total Protect we can usually ask them and they will get that same person for us. We have a daughter that lives in Atlanta, Georgia and she has cancelled her old service, and gone with Total Protect. We've also recommended Total Protect to one of our neighbors out here.

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    Verified purchase
    Claims HandlingTech

    Reviewed May 27, 2014

    I was with another one and wasn't really satisfied, so I decided I’d try TotalProtect. I've been with them for quite a while now. When submitting a claim, I thought it was very simple and went very smooth. I just do it over the automated filing system. The technician that came did a great job. I was very satisfied.

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    Verified purchase
    Claims HandlingTech

    Reviewed May 25, 2014

    They were very easy to work with... puts my mind at ease. Submitting a claim was simple and the claims representative was excellent. Technician was very helpful and went the extra mile to find out what the problem was and got it corrected; quality of work was excellent. We recommended TotalProtect to our daughter and son-in-law, and they signed up for it. They live in the San Antonio area.

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    Cinch Home Services Company Information

    Social media:
    Company Name:
    Cinch Home Services
    Company Type:
    Private
    Year Founded:
    1978
    Address:
    4700 Exchange Court, Suite 300
    City:
    Boca Raton
    State/Province:
    FL
    Postal Code:
    33431
    Country:
    United States
    Website:
    www.cinchhomeservices.com

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