Cinch Home Services Reviews

We used to have another home warranty company but they went way up on their rates so we looked for another. We ended up with Total Protect because of their coverage and their price was really fair. Filing a claim is very easy. The quality of work was very good. I am very pleased with Total Protect. They are courteous and right on the ball.

I have nothing negative to say about them. I'm really happy with the service. The claims rep was courteous and no problem whatsoever making a claim. I didn't have to do too much, than just wait on the person to call me. So it's really easy and it was quick. In fact the AC man called me the same day and we made the appointment that morning. The next day he did what he had to do, and I was totally happy. The technician was a young guy and he really knew what he was doing. I asked him a whole lot of questions and he answered them just the way I wanted. It was an excellent experience. I've owned one before and so far I think TotalProtect home warranty is better.

We've had Total Protect Home Warranty since 2009 and got the offer through our mortgage company, Suntrust. They put it on with our house payment. We had bought warranties on all of our different appliances and their cost was more feasible to do the home warranty. We've never had a problem when submitting a claim with them and have used them several times. We live in a real small town and were about forty miles out of Austin, Texas. The only trouble we had when we first went on with them was they didn't have the service people working this area real well. But now we've noticed in the last two years there's more local people signed up with it so we're not running into that problem anymore.

I was with another one and wasn't really satisfied, so I decided I’d try TotalProtect. I've been with them for quite a while now. When submitting a claim, I thought it was very simple and went very smooth. I just do it over the automated filing system. The technician that came did a great job. I was very satisfied.

They were very easy to work with... puts my mind at ease. Submitting a claim was simple and the claims representative was excellent. Technician was very helpful and went the extra mile to find out what the problem was and got it corrected; quality of work was excellent. We recommended TotalProtect to our daughter and son-in-law, and they signed up for it. They live in the San Antonio area.