Budget Blinds Reviews

Budget Blinds of Freehold NJ. Aug 2026. Unsatisfactory customer response time and incomplete information during consult phase. Monies asked for sharing of more detailed information to complete potential contract. Information was never sent complete. And no contract sent. An immediate refund was requested for the hold monies same day in less than 20 hrs. due to dissatisfaction. The sales rep refused to refund.. Very, very poor customer service.

Cannot get a response from them when I have a problem with my electric blinds! Many so many calls with no positive response!

I wouldn't recommend Budget Blinds. After spending time choosing blinds and drapes with them, they completely disappeared. I reached out three separate times to follow up and never received a response. Their communication is nonexistent, and their customer service is incredibly disappointing. If you value professionalism, reliability, and basic courtesy, look elsewhere. A company that can't even return a customer's inquiries doesn't deserve your business.

We installed some blinds in our home about 2 years ago. The material started literally disintegrating and the metal bar has fallen off because of this. Both me and my wife have repeatedly tried to contact them and get someone to have a look at this. After 6 months and repeated calls, I have given up. HORRIBLE. HORRIBLE. HORRIBLE. I spoke to a customer service member named Steven today and he said he can't do anything to help me!! Unbelievable. The installers name is Balvinder and it appears he has disappeared. I would seriously recommend people think twice about using their service as there may be ZERO support after the install.

We called Budget Blinds due to a recommendation from a close friend who used them. From the start, Mark ** presented the products very well, paying attention to what our needs were, what we wanted and our budget concerns. We were sold quickly. The communication between sales and installation was perfect, being alerted a few times as to the progress of our order and the installation date being discussed at our convenience. Then Rick comes along to install them. Great guy. He knew exactly what he was doing, and his personality was pleasing that you absolutely knew he would do a great job. With that said, we highly recommend you give them a call.

The initial contact and to set up an appointment was pretty good from the Paris, TN Budget Blinds franchise. The consult started off pretty good, there were lots of designs and styles to choose from. The appointment went pretty well until I received the initial verbal quote, which was extremely high IMO, around $7300 for a total of 10 windows, of which 4 were pretty small. This was the preliminary verbal and I was assured that we would be sent a written estimate in a few days to my email. This was after I was assured I was getting huge discounts off of retail pricing, which would have been over $14,000. That's just absurd amount of money even with the discount. I told them that was significantly over what we had budgeted.

*** I had a nice sales representative, but in the end, the price was not a budget at all; and to top it off, I am still waiting for my blinds from when I ordered them 2 weeks ago. I still have another 4 weeks to wait. This part isn’t good either. I wish I would have known this up front before we even talked about cost, because I would not have used them. Regarding cost, I regrettably paid $2,100 for 4 medium sized windows and 2 smaller windows. Yes, this included installation and tax, but in hindsight, it just feels like I was gouged. I don’t know how ‘3 Day Blinds’ does it in such a short time span, but I wish I would have gone with them instead. It’s my mistake to have agreed to signing the quote, etc. If I have to do this again, I will absolutely get 3 bids. I don’t feel like ‘budget’ should be in their name. Fairness would feel more like $1,500 at the most. ***

Our shades are needed for outdoor, 7 ft at most, pictures were sent at the request of Budget Blinds, reply to pictures sent was “from the pictures, it would be at least 4500.00 ea," we thought this would be reasonable, when the estimate was presented it was 20,000. Each shade with 10 yr warranty.

Danny was very professional when installing my blinds. Very informative on do's & don'ts when opening blinds & easiest way to clean them. Would high recommend his services. Thank you danny.

I am a widow living on Social Security. For years I have had the honeycomb sliders in my condo and my former house. I know the salesman knew my situation and that I needed to save money but also have something easy to use. When he came in with the "custom blinds", he just clicked them in and that was it. Well, I can't imagine how anyone would think I could manage an 8 foot slider with a flimsy cord no bigger than a regular shade. I called within a day to say I had to do something as this string that is already since January started to fray and is terrible for my arthritis in my hands and back and just takes so much strength to operate.

Huge up front deposit, no communication, many emails and calls and no response. I believe they do not have installers and have scammed me on a very large purchase.

I got custom made blinds from Budget Blinds. They literally have fallen apart. The slats that hang have broken. I have had to duct tape about 8 of them to get them to stay up. When I contacted budget blinds about the poor quality they would come back and fix them for a price of $500! Like I was floored. They didn't stand behind their product and were charging so much. I found this very expensive. I highly recommend no one uses this place unless you want your blinds to fall apart.

Beautiful, high-quality blinds at a reasonable price. The staff constantly kept in touch and were experts at installation. The color is great and I am glad I chose Budget Blinds of Ruston and Monroe LA.

Great service and professional. Love their cellular cloth blinds. They stand behind their products.

I purchased two plantation shutters from your company, and unfortunately, both experiences have been extremely disappointing. For the first shutter, the installers were unable to complete the installation due to two electrical outlets being in the way. However, when the estimator initially came out, this issue was never mentioned. As a result, after already waiting five months, I had to reschedule the installation and pay out of pocket for an electrician and drywall work—something that should have been identified upfront.

Our blinds and shutter installation by Preston and Brett from Budget Blinds of Land O’Lakes was an outstanding experience from start to finish. They arrived on time, worked with impressive precision, and treated our home with genuine care. Their craftsmanship was evident in every perfectly aligned shutter and smoothly operating blind. Just as impressive was their professionalism—friendly, knowledgeable, and committed to getting every detail right. They walked us through the features, ensured everything fit flawlessly, and left the space spotless. Thanks to Preston and Brett, our home looks brighter, cleaner, and beautifully finished. Their work exceeded every expectation.

Amazing customer service. I used them for 2 of my homes and also rental properties. They really work with your budget depending on your situation. Best warranties in the system by far and good quality.

I worked with BB of Concord NH in the fall of 2025. Aaron came to my house to review what I needed. I bought 5 shades. Aaron said they would look exactly like the shades that are on the windows now. I was appalled when they were installed. The have a cheap string through the middle of them. I immediate approached Aaron who apologized and said he would see what could be done. I asked Cheyenne for help also. Aaron later on said he told me they would have a string, which is a lie. The company said they could not do anything and all sales are final. I have very cheap looking shades on 5 of my windows now. The disappointing thing is that the company both lied to me and did not try to help.

My experience with Budget Blinds. Leigh came to the house & was very friendly but she needs more knowledge. As my first experience with black- out blinds she should have let me know I should have ordered a lighter white so as not to have the shades look gray when they are installed, also the whites on these shades are not all the same color white so not sure my order to the manufacturer was correct. I must tell you the person / installer was wonderful though.

This is the 2nd time that we’ve purchased blinds for our entire home from Budget Blinds. I must say, this time has been a horrible experience and I’ll never purchase from them again. From the start being told it’d be 4-6 weeks until our blinds would come in and it was way longer than the time quoted. Each time I’d call and supposed to get a call back it rarely happened and I’d end up calling them back. Their communication needs a lot of improvement. Finally got our blinds in approx 3 months after ordering. Approx 1-2 months after installation, 1 of our blinds wouldn’t raise. They said it couldn’t be fixed, it’d need to be replaced. That was reordered on Oct 14th.

I am completely dissatisfied with my experience with this company. Mark ** came out to my house at the end of July 2025 and took measurements for shades for my house. I paid a down payment to get the job started. Now, it's January 2026 and I still have no shades. I have tried to call Mark ** and he came up with many excuses. Now, I when I call, no answer, no texting messages are returned, no email communication with Mark **. Mark ** told me earlier that he would come to my home and refund my money but as of this date, he has not followed up with his commitment. Again, this is a horrible company to work with.

Plantation blinds. They are poorly installed/made/measured, they don't close properly, will not stay closed as the magnets don't even touch at the top. The price is higher than custom blinds. They do not filter the light as there are over 1/2 inch gaps at the top and the bottom hits the frame. The slats don't close properly. Riverside budget blinds came back out and said they meet manufacturer's specifications of which I can't find on their site. I am stuck with this as four shutters cost $4,678.00.

Here’s a smoother version with the same points, just tightened and better flowing:

Updated on 03/03/2026: On second time blinds came in they were not what I ordered. This man seriously can’t measure. When he found out he was responsible for the second set he told me to deal with it. 5 blinds in my house. (Walmart quality is million times better quality.) I was told to stay away from Budget Blinds. Left multiple holes into walls because he can’t measure. It’s a scam.

We recently got blinds installed in our home in South Bay. After a month, the blinds got stuck. Maybe it is a user error. However, when I called them and asked for help. Zero concept of customer. Blaming us + sending a video to troubleshoot + nonsensical suggestions. So I asked them to come and help as it would have taken them a few minutes. They said service charge will apply. This is after one month. Do not buy from them.

I have been very disappointed with Budget blinds. Poor customer service and poor communication.. Waiting for window shades for many weeks, no communication from the owner. He gave me a tracking # and suggested I track my own shades. No customer service. No communication. I don't recommend using this company for blinds and shades at all.

My first experience with Budget Blinds 2 years ago was wonderful. I spent almost 10,000.00 on custom blinds for my home, so when I added a new addition to my home, I called them again. I was ready to purchase approx. $7000.00 in new blinds when I was so rudely treated by the Louisville East office. I questioned their contract that said I would agree to pay any tariffs imposed on the order above and beyond the sales price. I refused to sign that since there was no cap on the amount I could be billed. The Owner basically told me he would not sell to me. I tried to call another location to purchase the Shades and was told that I had to buy from Louisville East since I was in their territory. I would highly suggest not going to this Company. Terrible Customer service and poor communication.

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with LynnDee ** at Budget Blinds! From start to finish, she was professional, knowledgeable, and truly cared about finding the best options for my home. She took the time to explain all the choices, helped me stay within budget, and made the whole process smooth and stress-free. The quality of the blinds and installation was top-notch, and my space looks better than ever. If you’re considering new window treatments, I highly recommend asking for LynnDee ** —You won’t be disappointed!

From sales to installation we had a great experience. Thank you to the crew, Justin, Rainy and Roger. We are extremely happy with the quality of our blinds. We'll be calling them back when we decide to do the bedrooms.

Budget Blinds of Land O'lakes installer name was Danny. He was on time, polite, knew his job. Hung my blinds with expertise. Explain how to work them, warranty, just an excellent installer. Fast and efficient, knows his stuff. I love my blinds, product is excellent quality. From Roxanne that came to my house to help me pick them out, to getting them installed. Top-notch service. Friendly, polite people. 10 stars. Yes, a little pricey. But I guess you get what you pay for. I am a very satisfied customer. Thank you all.

The corporate office is washing their hands of my issue. Their ultimate answer: contact your bank. It’s been 3 months of me dealing with this.

Waited ten weeks and provided a 60% deposit with terrible communication to learn our blinds and shutters will not be coming. When I did finally reach someone about 7 weeks into this she advised me that the manufacturers was having some problems with a specific part of the standard wood blinds and it would be a few more weeks and then I learned I need to contact my credit card company and dispute charges because they no longer exist!

At my initial consultation with the La Grange franchise, I had my windows measured, selected my fabric and ordered my shades and PAID IN FULL. I was told then that I would I would get my blinds in 4-6 weeks. The next day, I received a call to set up a second appointment for an "official" measurement. 7 weeks later, I had to call to find out why I hadn't received a delivery date. I called at 9 weeks and I was told that they would look into what may have happened. At 11 weeks, I received a call to set up an install date which was another week longer. It took 12 weeks to receive my two shades. The product seems to be well made and the install went well. I am giving the company 2 stars only because the product was good. I was VERY disappointed in time it took from beginning to end. If you have 3 months to wait for your blinds, you may be just fine using this company.

Anna from Port McNeill is awesome. She is so accommodating and friendly as well as skilled and knowledgeable! Over our lengthy renovations she has worked with us and our crazy schedule. The blinds themselves are great. We get so many compliments on them and they were reasonable prices for the quality and design. Thanks Anna.

We ordered four sets of shutters for large windows. The rectangular sets came in fast. The odd shaped window shutters took some time at manufacturing but it was worth the wait. Fit and function are fantastic and install was great too. The amount of heat coming through is significantly less.

Scheduled a consultation which would take place in my home. Took time off work and representative never showed up, called and texted her. No one would answer. Finally after 40 minutes waiting someone decided to call me back and said they didn’t have me on the schedule. Make to confirm your appointments a day before especially if you are taking time off work.

Shoddy workmanship at best! I gave them plenty of material, and they gave me none back! The shoddy work could not be fixed because they did not know where the extra material went! You could not speak with owner because all he did was scream and not let the customer talk! Would never go back for any reason! Buyer beware!

BREACH OF CONTRACT - BUDGET BLINDS. Hello. The 8 week contract that I signed with Budget Blinds salesman… turned into just over 1 year. On Feb 23rd I was told the installation would happen in roughly 6 weeks. Also asking for payment (see email). It had been approximately a couple of months in which I was able to get the salesman to come to my house (I’m approximately a 25 minute drive from the downtown office). I was mad when we met and was told by the Budget Blinds salesman… "IF YOU DON’T SETTLE DOWN; I’M GOING TO LEAVE YOUR PROPERTY." What a condescending remark after months into an 8 week contract. He got his commission and ran onto the next customer.

I made an appointment. I even agreed to a change in day and time when the person had to change it. She still did not show up for the agreed upon time. She called me the night before, and apparently didn't like the budget I was working with. I had originally wanted to put in curtains in all the windows of my new house. She explained how expensive that would be (the prices were outrageous, frankly). She said she'd get back to me to discuss other possibilities, but never did. Then she didn't show for our appointment. I was prepared to reconsider blinds and shutters, but wasn't given the chance. Someone else will get my business now.

I had a fantastic experience working with Heather ** from Budget Blinds in the Fair Oaks area. She was punctual, professional, and extremely knowledgeable. Heather had great ideas and helped me select beautiful wood valances for a couple of my windows. Her expertise made the process smooth and enjoyable, and I can’t wait for the finished product to arrive! I highly recommend Heather and Budget Blinds for any future window treatment projects.