3 Day Blinds

The installer was great as well. He was fast and efficient. He explained everything to me and was in and out in an hour. I didn't have a whole lot of questions, but he answered all of them. He took away all of my old stuff, which was even more helpful because we had these giant wooden cornices. The blinds are was way more expensive than I was expecting because we knew we wanted to replace what we had before, so we've kind of been looking periodically. If it was not a sale, we could not afford it. But I'm a wheelchair user, so getting out to stores to pick things out is difficult for me, and we figured the extra money that we were spending on the blinds was for the convenience of a guy coming to our house, showing us all the stuff, taking the measurements, and doing everything.

I was also very impressed with how both Alejandro, who was the guy who sold it to us, and then Jermaine, who was the guy who did the installation, were both lovely. I don't know if they've dealt with people in wheelchairs before. If they haven't, it didn't show. And I appreciated all of the kindness that they included in their interactions with me.

This has been a bit of a hitch but generally speaking, I would recommend 3Day blinds. Courtney, my salesperson, was wonderful. Isaac, who did the install with Raylan, was really good, too. The installation of my plantations was done by another person and it was really great, but he wasn't aware of the hub or the electronics. Courtney's on maternity leave and I reached out to the person that's sitting in for her because we're all trying to solve the mystery that my motorized plantation are supposed to be schedulable. I researched and finally realized that I'm supposed to have some sort of electronic hub, which I don't seem to have. I'm waiting to get that from them and I hope their reps are coming back out for that.

I used to have my own business and you never do not return calls to your client or consumer. Number one, that's insulting because the blinds were expensive. It was not like we were just paying $200. Secondly, we're senior citizens. She would want me to refer her to all my friends. I recommend 3 Day Blinds but I always say that they need to find out who the sales rep is. My husband told me to forget about it. But it was disrespectful. We were a consumer and this was a huge investment for one window. I’m not letting it go. But now that I've opinionated myself, I can move on.

Mel was my rep and she was awesome. She's very Philadelphia. I lived in Philly for 10 years so I knew what I was getting. I appreciated her bluntness because she was to the point saying, “Here's what you need. And here's why.” I'm a salesperson so I knew what the consult was about, but I appreciated her being, “Listen, you can get this. And, yeah, it’s gonna be more practical, but I don't think it's gonna be as stylish or it's not gonna be as neutral for your buyer.”

I just wanted an upgrade from regular blinds but it should still be something very neutral for a buyer because you don't know what kind of style they're gonna have. I knew it needed to be white and really do the job of showcasing a neutral backdrop on the house and showing off the backyard and the greenery. That's what it did. We got the roller shades and you have to lift them all the way up so you really see a lot more of the space. It's really beautiful. The roller shades are not blackout but they're one of the most popular ones. It's a warmer white and a little bit textured.

The installers did a really good job. A man came in with his assistant or son. They were quick and I was totally fine leaving them there to pick up my daughter. I have a security system with cameras and remote entry. They were texting to make sure I locked the door when they left, which was really nice. 3 Day Blinds is awesome. They're the way to go because you know you're gonna get really good quality. It's really worth it for the peace of mind.

At nighttime, I can see a little outside. I don't want to see any of that at night that was why I had dark curtains. The baby sleeps in the bed and this whole thing is so scary. I have to take my clothes off to go in the bathroom, and I'm a little leery about the same thing, because I can see the shape of the fence out the window. We have a shade that wasn't supposed to be able to see in, but I can see outside. I can see across the street, my neighbor's lights on his porch, and the tree that's in the front moving.

The day that they put them up, I called the sales while they were here. She didn't answer. I just told the installer about the top valance, because that was the other thing. She said that because the window was so deep that we did the shade at the top on the inside, it would be a clean thing on that. But when they brought them, it didn't meet all the way over like they could have, half inch. They came out yesterday and changed that. I like that much better.

I finally called again and she texted me that she had been on vacation. She didn't call me back the following week, so I had to call her back. She finally called me back and sounded that she was a little upset with me because I had that problem. I told her I would have to put a curtain up, and that would defeat the purpose of me paying for an electric blind to go up to let the light in to see what I can see already. She told me that she was gonna have somebody call me back. That was about two weeks ago and still nothing. I went on my computer and started trying to search through everything she has sent me. I found a number to 3 Day Blinds and called. They didn't take the money out and that was another thing. She had told me that it would automatically take the money. The rep told me somebody would get in touch with me within 24 hours. I didn't hear anything.

When the guys came out to install it, I told them I've tried everything I could do, but nobody has been responding to me. They said to go ahead and take a picture and they'd turn it in to their supervisor and see what would happen. I got an email from somebody that I saw this morning. I called that number they gave me twice. They were busy and told me to leave a message and somebody would call.