Budget Blinds Reviews

Here’s a smoother version with the same points, just tightened and better flowing:

Updated on 03/03/2026: On second time blinds came in they were not what I ordered. This man seriously can’t measure. When he found out he was responsible for the second set he told me to deal with it. 5 blinds in my house. (Walmart quality is million times better quality.) I was told to stay away from Budget Blinds. Left multiple holes into walls because he can’t measure. It’s a scam.

We recently got blinds installed in our home in South Bay. After a month, the blinds got stuck. Maybe it is a user error. However, when I called them and asked for help. Zero concept of customer. Blaming us + sending a video to troubleshoot + nonsensical suggestions. So I asked them to come and help as it would have taken them a few minutes. They said service charge will apply. This is after one month. Do not buy from them.

I have been very disappointed with Budget blinds. Poor customer service and poor communication.. Waiting for window shades for many weeks, no communication from the owner. He gave me a tracking # and suggested I track my own shades. No customer service. No communication. I don't recommend using this company for blinds and shades at all.

My first experience with Budget Blinds 2 years ago was wonderful. I spent almost 10,000.00 on custom blinds for my home, so when I added a new addition to my home, I called them again. I was ready to purchase approx. $7000.00 in new blinds when I was so rudely treated by the Louisville East office. I questioned their contract that said I would agree to pay any tariffs imposed on the order above and beyond the sales price. I refused to sign that since there was no cap on the amount I could be billed. The Owner basically told me he would not sell to me. I tried to call another location to purchase the Shades and was told that I had to buy from Louisville East since I was in their territory. I would highly suggest not going to this Company. Terrible Customer service and poor communication.

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with LynnDee ** at Budget Blinds! From start to finish, she was professional, knowledgeable, and truly cared about finding the best options for my home. She took the time to explain all the choices, helped me stay within budget, and made the whole process smooth and stress-free. The quality of the blinds and installation was top-notch, and my space looks better than ever. If you’re considering new window treatments, I highly recommend asking for LynnDee ** —You won’t be disappointed!

From sales to installation we had a great experience. Thank you to the crew, Justin, Rainy and Roger. We are extremely happy with the quality of our blinds. We'll be calling them back when we decide to do the bedrooms.

Budget Blinds of Land O'lakes installer name was Danny. He was on time, polite, knew his job. Hung my blinds with expertise. Explain how to work them, warranty, just an excellent installer. Fast and efficient, knows his stuff. I love my blinds, product is excellent quality. From Roxanne that came to my house to help me pick them out, to getting them installed. Top-notch service. Friendly, polite people. 10 stars. Yes, a little pricey. But I guess you get what you pay for. I am a very satisfied customer. Thank you all.

The corporate office is washing their hands of my issue. Their ultimate answer: contact your bank. It’s been 3 months of me dealing with this.

Waited ten weeks and provided a 60% deposit with terrible communication to learn our blinds and shutters will not be coming. When I did finally reach someone about 7 weeks into this she advised me that the manufacturers was having some problems with a specific part of the standard wood blinds and it would be a few more weeks and then I learned I need to contact my credit card company and dispute charges because they no longer exist!

At my initial consultation with the La Grange franchise, I had my windows measured, selected my fabric and ordered my shades and PAID IN FULL. I was told then that I would I would get my blinds in 4-6 weeks. The next day, I received a call to set up a second appointment for an "official" measurement. 7 weeks later, I had to call to find out why I hadn't received a delivery date. I called at 9 weeks and I was told that they would look into what may have happened. At 11 weeks, I received a call to set up an install date which was another week longer. It took 12 weeks to receive my two shades. The product seems to be well made and the install went well. I am giving the company 2 stars only because the product was good. I was VERY disappointed in time it took from beginning to end. If you have 3 months to wait for your blinds, you may be just fine using this company.

Anna from Port McNeill is awesome. She is so accommodating and friendly as well as skilled and knowledgeable! Over our lengthy renovations she has worked with us and our crazy schedule. The blinds themselves are great. We get so many compliments on them and they were reasonable prices for the quality and design. Thanks Anna.

We ordered four sets of shutters for large windows. The rectangular sets came in fast. The odd shaped window shutters took some time at manufacturing but it was worth the wait. Fit and function are fantastic and install was great too. The amount of heat coming through is significantly less.

Scheduled a consultation which would take place in my home. Took time off work and representative never showed up, called and texted her. No one would answer. Finally after 40 minutes waiting someone decided to call me back and said they didn’t have me on the schedule. Make to confirm your appointments a day before especially if you are taking time off work.

Shoddy workmanship at best! I gave them plenty of material, and they gave me none back! The shoddy work could not be fixed because they did not know where the extra material went! You could not speak with owner because all he did was scream and not let the customer talk! Would never go back for any reason! Buyer beware!

BREACH OF CONTRACT - BUDGET BLINDS. Hello. The 8 week contract that I signed with Budget Blinds salesman… turned into just over 1 year. On Feb 23rd I was told the installation would happen in roughly 6 weeks. Also asking for payment (see email). It had been approximately a couple of months in which I was able to get the salesman to come to my house (I’m approximately a 25 minute drive from the downtown office). I was mad when we met and was told by the Budget Blinds salesman… "IF YOU DON’T SETTLE DOWN; I’M GOING TO LEAVE YOUR PROPERTY." What a condescending remark after months into an 8 week contract. He got his commission and ran onto the next customer.

I made an appointment. I even agreed to a change in day and time when the person had to change it. She still did not show up for the agreed upon time. She called me the night before, and apparently didn't like the budget I was working with. I had originally wanted to put in curtains in all the windows of my new house. She explained how expensive that would be (the prices were outrageous, frankly). She said she'd get back to me to discuss other possibilities, but never did. Then she didn't show for our appointment. I was prepared to reconsider blinds and shutters, but wasn't given the chance. Someone else will get my business now.

I had a fantastic experience working with Heather ** from Budget Blinds in the Fair Oaks area. She was punctual, professional, and extremely knowledgeable. Heather had great ideas and helped me select beautiful wood valances for a couple of my windows. Her expertise made the process smooth and enjoyable, and I can’t wait for the finished product to arrive! I highly recommend Heather and Budget Blinds for any future window treatment projects.

Extremely Unprofessional, took months to get my shade order completed, poor communication, didn’t show up when they said they would…On a few occasions. I am very disappointed and I do Not recommend them! This is My opinion of My experience with this Company! Not only does Google.., but The First Amendment allows me to say what I feel to be True about My Experience!!! Period!!

As many others have indicated, customer service is terrible. Installation was done poorly, and had to be redone several times. Despite multiple appointments, several issues were left outstanding. Appointment times were not honored and cancelled at the last minute. I would avoid the company as the hassles and poor quality outweigh any price differential. Insult to injury, prices were very high.

After the construction of my new home I contacted Budget Blinds for a quote. Their representative was personable, thorough, and did a good job with his quotation. My problem is with the corporate organization's disingenuous marketing technique of bombarding me every day with a budget blind NOTIFICATION to my phone. This contact is not an email or a text. It is directly from an IP Address and impossible to stop. I requested the local dealer I'm working with to stop these messages and he tried unsuccessfully with the corporate group. For this reason, do not contact Budget Blinds unless you want a barage of irritating notifications daily.

The blinds are nice and the price is good. The customer service is HORRIBLE. They don’t return calls even when you’re trying to purchase and much less if you have a problem. They don’t show up when they say they will. They don’t understand that people cancel things to be home for the visit and then they do not show up or call to let anyone know what’s going on. They say they will call back but then they do not. This is not a one time issue. It has been a recurring issue which apparently they are too ridiculous to resolve. They either just don’t comprehend decent values that when you say you’re coming or calling back you’re supposed to do it? Or the right hand doesn’t know what the left hand is doing. I’ve been trying to get a repair on the blinds and all I’m getting is the runaround. I’m very disappointed and it is very unfortunate. They could do so much better.

This review is long overdue. I have owned these shutters for 7 months. I would not be surprised if Budget Blinds threaten me to remove this. Here is my story: My brother in South Texas had Budget Blinds, plantation shutters. He was pleased, and we liked them. We lived in the Dallas area, and used our local Budget Blinds. We chose a slightly different style, and we liked ours too. In my area, I was told sometimes they use a third-party vendor. Regardless, we liked them. The only negative was watching them assemble them on my driveway. However, I saw no marring or scars. Then we moved to Florida to a brand-new house, and called our local Budget Blinds.

They are very cheap. Even they don’t stay in their words. I purchased a house with already installed electric blinds. The battery need to replaced. I called them and they said, "We cover the service for lifetime". First they agree to do service but when they figure out that we are new homeowners they refused and really rude. Bad bad bad. Not recommending.

We met with James on 10/30 and were told our blinds would be in by end of November. It is almost end of January and still no blinds installed. They have my $1000+deposit and are not returning my calls.

If I could give infinite stars I would. IMO Tracey's knowledge is the best in the business. Just an FYI we did get 2 other quotes as well, so glad we didn't go with the others. We ordered the blinds for our custom home and some were big a** blinds. The first time around they didn't work out they rippled really bad in the living room and kitchen so they got new blinds ordered and installed and the second set were still rippling in the living room and still didn't look good, so they were reordered for a third time but we decided to try a different material and they worked out just perfect. I love their business model of making things right and going out of their way to do it. I would highly recommend them if you are on the fence, do it, so totally worth it, you can't go wrong! Thank you Tracey, Ann and Jim.

On April 2, 2024, I met with Budget Blinds of Orangeburg, for a consultation. This business is in Goose Creek, SC. After taking measurements, the owner provided an estimate of $7,816.70 for the shades I chose. It was required that full payment be received for Budget Blinds to place the order, so regrettably, I wrote a check for the full amount rather than using a credit card. The average time for an order delivery was stated to be 8 to 10 weeks, which means shades should have been installed by July 1. It is now January 2025, 9 months after the shade purchase, and still no product.

I wanted electric roller blinds installed in my bedroom window and one sliding door. I wanted them installed inside the frames and the salesperson told me that the company would not allowed because there is a gap and light would come through. I should had gone with another company because the gag of light coming through the way they installed them is worst that Inside the frame. Not happy at all. And no privacy, look at the gaps.

Waited hours after my scheduled appointment only to be told they weren't coming. Then they re-schedule me 8 days out. Not happy about their customer service. The total of my order was $1,607.58. This is a significant investment for me and I should get good service.

We bought thousands worth of Hunter Douglas blinds from Budget Blinds Portland store in 2012. When the string started breaking and fabric separating this year, we spend another thousand dollars for re-string and 'other charges'. Now after 6 months, the strings start breaking again. This store is very un-professionally managed and does not entertain legitimate repair needs. In short, they are good when you buy blinds, but does not seem to entertain after sale service in a reasonable manner. We are now looking at alternate repair shops around for re-stringing (that too 6 months after we paid a lot of money to budget blinds to string it). Very bad customer experience.