Budget Blinds Reviews

Extremely Unprofessional, took months to get my shade order completed, poor communication, didn’t show up when they said they would…On a few occasions. I am very disappointed and I do Not recommend them! This is My opinion of My experience with this Company! Not only does Google.., but The First Amendment allows me to say what I feel to be True about My Experience!!! Period!!

As many others have indicated, customer service is terrible. Installation was done poorly, and had to be redone several times. Despite multiple appointments, several issues were left outstanding. Appointment times were not honored and cancelled at the last minute. I would avoid the company as the hassles and poor quality outweigh any price differential. Insult to injury, prices were very high.

After the construction of my new home I contacted Budget Blinds for a quote. Their representative was personable, thorough, and did a good job with his quotation. My problem is with the corporate organization's disingenuous marketing technique of bombarding me every day with a budget blind NOTIFICATION to my phone. This contact is not an email or a text. It is directly from an IP Address and impossible to stop. I requested the local dealer I'm working with to stop these messages and he tried unsuccessfully with the corporate group. For this reason, do not contact Budget Blinds unless you want a barage of irritating notifications daily.

The blinds are nice and the price is good. The customer service is HORRIBLE. They don’t return calls even when you’re trying to purchase and much less if you have a problem. They don’t show up when they say they will. They don’t understand that people cancel things to be home for the visit and then they do not show up or call to let anyone know what’s going on. They say they will call back but then they do not. This is not a one time issue. It has been a recurring issue which apparently they are too ridiculous to resolve. They either just don’t comprehend decent values that when you say you’re coming or calling back you’re supposed to do it? Or the right hand doesn’t know what the left hand is doing. I’ve been trying to get a repair on the blinds and all I’m getting is the runaround. I’m very disappointed and it is very unfortunate. They could do so much better.

This review is long overdue. I have owned these shutters for 7 months. I would not be surprised if Budget Blinds threaten me to remove this. Here is my story: My brother in South Texas had Budget Blinds, plantation shutters. He was pleased, and we liked them. We lived in the Dallas area, and used our local Budget Blinds. We chose a slightly different style, and we liked ours too. In my area, I was told sometimes they use a third-party vendor. Regardless, we liked them. The only negative was watching them assemble them on my driveway. However, I saw no marring or scars. Then we moved to Florida to a brand-new house, and called our local Budget Blinds.

They are very cheap. Even they don’t stay in their words. I purchased a house with already installed electric blinds. The battery need to replaced. I called them and they said, "We cover the service for lifetime". First they agree to do service but when they figure out that we are new homeowners they refused and really rude. Bad bad bad. Not recommending.

We met with James on 10/30 and were told our blinds would be in by end of November. It is almost end of January and still no blinds installed. They have my $1000+deposit and are not returning my calls.

If I could give infinite stars I would. IMO Tracey's knowledge is the best in the business. Just an FYI we did get 2 other quotes as well, so glad we didn't go with the others. We ordered the blinds for our custom home and some were big a** blinds. The first time around they didn't work out they rippled really bad in the living room and kitchen so they got new blinds ordered and installed and the second set were still rippling in the living room and still didn't look good, so they were reordered for a third time but we decided to try a different material and they worked out just perfect. I love their business model of making things right and going out of their way to do it. I would highly recommend them if you are on the fence, do it, so totally worth it, you can't go wrong! Thank you Tracey, Ann and Jim.

On April 2, 2024, I met with Budget Blinds of Orangeburg, for a consultation. This business is in Goose Creek, SC. After taking measurements, the owner provided an estimate of $7,816.70 for the shades I chose. It was required that full payment be received for Budget Blinds to place the order, so regrettably, I wrote a check for the full amount rather than using a credit card. The average time for an order delivery was stated to be 8 to 10 weeks, which means shades should have been installed by July 1. It is now January 2025, 9 months after the shade purchase, and still no product.

I wanted electric roller blinds installed in my bedroom window and one sliding door. I wanted them installed inside the frames and the salesperson told me that the company would not allowed because there is a gap and light would come through. I should had gone with another company because the gag of light coming through the way they installed them is worst that Inside the frame. Not happy at all. And no privacy, look at the gaps.

Waited hours after my scheduled appointment only to be told they weren't coming. Then they re-schedule me 8 days out. Not happy about their customer service. The total of my order was $1,607.58. This is a significant investment for me and I should get good service.

We bought thousands worth of Hunter Douglas blinds from Budget Blinds Portland store in 2012. When the string started breaking and fabric separating this year, we spend another thousand dollars for re-string and 'other charges'. Now after 6 months, the strings start breaking again. This store is very un-professionally managed and does not entertain legitimate repair needs. In short, they are good when you buy blinds, but does not seem to entertain after sale service in a reasonable manner. We are now looking at alternate repair shops around for re-stringing (that too 6 months after we paid a lot of money to budget blinds to string it). Very bad customer experience.

Connor came right on time. I had purchased a blind elsewhere and he solved my issue with it with no qualms about helping. He Actually, hung it up for me and was so kind. Very impressionable. I would recommend this company to anyone that Needs window Coverings. Even the quote he gave me was reasonable. Thank you Connor.

I worked with Linda ** to have zebra blinds and curtains and cornices installed in my condo. She spent time with us showing us different patterns, designs, etc.. Hours were well spent. I had the installation done last week and I can’t tell you how happy I am.. My condo looks absolutely beautiful. I highly recommend this company and Linda particularly

From the first call to the installation everyone was professional, helpful and knowledgeable. This is the first time I have used Budget Blinds of Winder and I highly recommend them. I was impressed by Kevin. A+.

Extremely professional service. Took the time to find the right blinds and shutters for my house. The delivery of the product was timely and Brian did an amazing job of installing the product - very neat and cordial !!

Big mistake to buy from Budget Blinds and the dealer that sold them to me. Cheap looking and when too expensive. I have only myself to blame but I warn anyone that wants to buy from them. Ugly shades. Very dissatisfied. The salesperson (dealer VPS) also dissatisfied with, never got back to me with photos I requested and said he would come back to steam the wrinkles out of the shades. Unfortunately I’m unable to return the shades. Awful!

Overpromised and underdelivered. Came out and did the quote. Told me he could have installed in 2 weeks. Received the invoice the next day and paid in full. Two weeks came and went. When I emailed asking for a status update. My order was scheduled to ship the next day. If there was a delay, I should have been notified. Day of the install my appointment time was 11:15 am. At 11:50 am I called to see if everything was still good. Was told per the email the time is give or take an hour and a half.

Ike- thank you for the installation today. It was a pleasure to work with you. Your prompt arrival at the announced time was much appreciated. The work was performed quickly and efficiently and your demeanour was professional while you were here. All concerns were addressed and taking the time to demonstrate the features and operation was a definite help. I will be pleased to recommend you and your services to anyone who asks. Again, thank you very much for the installation.

Well, when we bought $8k worth of shades for our new house in early 2020, we could not be happier. But my review is purely based upon the service since. One of the larger blinds’ mechanism stopped holding the blind in place and allowed it, only, to fully extend. Photos of the piece were emailed but they still wanted to charge $90 for them just to come look at it. I thought it would be days but now it has been months on back order with no idea of when it will get here. A couple weeks ago, after prompting, they said it had been shipped to them but still no ETA. Try to avoid any blind with plastic parts.

The whole process was very easy. My rep, Rob **, was very helpful, friendly and knowledgeable on the products. Installation was quick. Only took half an hour to install three blinds. Overall, I am very pleased with the process and the final product. I highly recommend Budget Blinds!

I did reconnect with the Budget Blinds and they had a tech come to my home the next day to diagnose the problem. A new blind motor was required and was ordered. The tech came back out an installed the new motor. The owner of Budget Blinds, South Austin kept me updated from start to finish and did not charge me for the repair. I am grateful that we reconnected and resolved this issue. I would recommend them and I do plan to use them again.

We contracted Budget Blinds March 16 to put in three blinds on our three windows in our newly renovated condominium. The balance was to be paid April 17th, Adam came and assured us they were the guys to handle the job. We waited the 6 weeks and the blinds arrived, 2 of the 3 were fine but in the kitchen they forgot to accommodate for a drawer that would run into the frame. The fix it team came to try to resolve it twice but only made the problem worse, then finally recognizing they weren't going to fix it after a month and ordered another window that fit inside the frame. June 15 the guys show up and installed the new window. They did a nice job on the window, now the drawer opens but left me to repaint the newly painted walls they drilled up that they hacked up. Sorry I find this unacceptable for a company to leave me with their clean up.

I recently had my blinds replaced by Budget Blinds. I have a house from the 40's some so of my windows are not standard. From the measure to the installation, the Budget team was professional, friendly and timely.

Budget Blinds!!! This was the most pleasant and easiest experience we have ever had. Audrey came out and measured windows and a month later Brady installed them. They are beautiful and it didn't even take Brady an hour just as they told us. This company is fantastic and best of all they are local. We went to the Red Oaks Mill showroom. I can't say enough about Audrey and Brady. Thank you!!!!

The installation was quick and the transformation was amazing. I put blackouts in the bedrooms and Zebras in the living room. The zebras are a great choice if you want to still see and block some of the sunlight.

Got my blinds installed. There are three blinds for my sliders. While they look nice there are 1-11/2” gaps between each of the three blinds. I put them up so you could not see in the doors at night, definitely did not accomplish that. Wish I had known they had gaps in them before I paid over 2k for them. Didn’t think that was a question I needed to ask but evidently I did. Now I’m stuck with over 2k of blinds and you can still see in through my sliders!

Have had a great experience with Budget Blinds. They were helpful, timely, experienced, truthful and the installation of 4 blinds took under 30 min. They were very much on top of the situation, friendly and a pleasure to do business with. Yes, I'd recommend them to friends!

I bought 4 motorized blinds from Budget Blinds in 2021. They are beautiful, but unfortunately often break. I have to call my local franchise owner several times a year to come fix them. Sometimes it’s the motor, sometimes it’s a battery, sometimes it’s the solar panel that powers the battery - there’s is always something. At this point I get an anxiety every time I have to push the button to rise or lower them because I never know if they will work or not. The problem is that once the motorized blind is not working for whatever reason, you can not raise or lower it manually to match the others, it’s stuck in whatever position it stopped working until the repair guy from my local franchise is able to come. And often it takes a while because they are more interested in selling and installing new blinds than dealing with problems.

A year ago I wrote a five-star review for Budget Blinds Durham because my experience having new blinds installed was excellent. Now, a year later, I am reporting that my recent attempt to get support in obtaining a small replacement part for blinds purchased from the company a few years ago was not satisfactory. The response to my initial call two days ago was an email from the company with a request for information--purchase date, location of blind, description of problem, etc.--as well as a request for a video or photos of the problem. Had I been able to speak with a live person this information could have been communicated quickly. Communicating through email, however, is laborious and off putting.

I have worked with Lisa at Budget Blinds and she is great. Very professional and knows about the product. Easy to work with and the prices are very reasonable. Thank you so much. I will not go anywhere else to buy window treatments

I am very satisfied with the service, speed and the quality of the product that I ordered. Budget Blinds on the Central Coast (Pismo Beach) was timely in scheduling an appointment and made very good suggestions on product choices. Overall I am very happy with both the final product and the speed in which everything was completed.

Best experience hiring Budget Blinds. I recommend them 100%. Michayla, Jacob and Clayton did a great job. They worked on several window treatments, as well as blinds, drapes and hardware. They are professional and punctual. Thank you BUDGET BLINDS' Team!!!

On September 2nd I entered into an agreement with Mari **, sales representative for Sue and Trevor Pinto of Budget Blinds of Mid-Lower Manhattan, to have smart motorized shades installed in our apartment. During the sales process Mari stated Budget Blinds affiliate brand Inspired Shades would function exactly like the more expensive non-affiliated Lutron brand. Specifically, Mari had inspected our current Lutron set-up with a single hub hidden from sight and told me Inspired Shades would work exactly as the Lutron accessories in our apartment do. Based on this information I paid $2500 for the Inspired Shades.

Ordered in September. Was told that it would be 4 weeks. Now they tell me "maybe" December. They changed installation twice. The last excuse is that they messed up order. It has always been some type of excuse. This has all been paid for.

The local office of Budget Blinds contacted me as soon as they read my e-mail to them informing them that I had posted a bad review. Within a week they changed my battery free of cost. They were pleasant on the phone and in person. My motorized blinds work, they are open and I have sunlight coming in! Thank you.

I ordered blinds from them last year. Waited 3 months for them to be delivered. The whole process took about 8 months. The valances were material and were not smooth. The designer said the company changed the design so I went with wooden ones instead. One blind had a hole in it. They were remote controlled and it didn't work on the first visit. Two more times the installer had to come out and work on the remote controls so the blinds would move and move correctly. The installer said on the third visit that two of the motors were defective. Two brand new motors defective? Was was the chance of that?

A few weeks after buying expensive wood shutters from Budget Blinds of Redding CA one of the 8 panels started malfunctioning. Panel would either stay completely closed, or completely open, when I adjusted it slightly down it would flop completely open. I called Budget Blinds of Redding. The person answering had a hard time understanding my simple description of what was happening. Finally she said OK, they would look at it and replace if necessary. She added there would be a $125 service charge to pay for gas and other expenses!!! (I live right in Redding and their business is in Redding.) So, because Budget Blinds of Redding CA sold me defective merchandise I have to pay them $125 to fix it!! I was mad hearing this outrageous "gas and expense charge", didn't pay, and will tell all others I would not ever use this company again. Budget Blinds of Redding is looking out for.... themselves, not you.

Spent 5k on blinds. Has 5 year warranty on motorized blinds. Motors are bad. Drain batteries in a week. Blinds Don't roll up straight. Only to be told, "Oh well. Fix it yourself." I would think twice before I purchased anything from them. It's gong to cost me another 5k to replace them. Not even 3 years old. Only used on weekends.

We purchased our blinds less than a year ago and they have jammed more than once and will not retract fully. When I called for repairs I was informed that this was not covered by the warranty and that I must have did something to them to cause the jam. Sorry I purchased and will not do so in the future nor do I advise anyone else to purchase