Budget Blinds Reviews

If I could give infinite stars I would. IMO Tracey's knowledge is the best in the business. Just an FYI we did get 2 other quotes as well, so glad we didn't go with the others. We ordered the blinds for our custom home and some were big a** blinds. The first time around they didn't work out they rippled really bad in the living room and kitchen so they got new blinds ordered and installed and the second set were still rippling in the living room and still didn't look good, so they were reordered for a third time but we decided to try a different material and they worked out just perfect. I love their business model of making things right and going out of their way to do it. I would highly recommend them if you are on the fence, do it, so totally worth it, you can't go wrong! Thank you Tracey, Ann and Jim.

On April 2, 2024, I met with Budget Blinds of Orangeburg, for a consultation. This business is in Goose Creek, SC. After taking measurements, the owner provided an estimate of $7,816.70 for the shades I chose. It was required that full payment be received for Budget Blinds to place the order, so regrettably, I wrote a check for the full amount rather than using a credit card. The average time for an order delivery was stated to be 8 to 10 weeks, which means shades should have been installed by July 1. It is now January 2025, 9 months after the shade purchase, and still no product.

I wanted electric roller blinds installed in my bedroom window and one sliding door. I wanted them installed inside the frames and the salesperson told me that the company would not allowed because there is a gap and light would come through. I should had gone with another company because the gag of light coming through the way they installed them is worst that Inside the frame. Not happy at all. And no privacy, look at the gaps.

Waited hours after my scheduled appointment only to be told they weren't coming. Then they re-schedule me 8 days out. Not happy about their customer service. The total of my order was $1,607.58. This is a significant investment for me and I should get good service.

We bought thousands worth of Hunter Douglas blinds from Budget Blinds Portland store in 2012. When the string started breaking and fabric separating this year, we spend another thousand dollars for re-string and 'other charges'. Now after 6 months, the strings start breaking again. This store is very un-professionally managed and does not entertain legitimate repair needs. In short, they are good when you buy blinds, but does not seem to entertain after sale service in a reasonable manner. We are now looking at alternate repair shops around for re-stringing (that too 6 months after we paid a lot of money to budget blinds to string it). Very bad customer experience.

Connor came right on time. I had purchased a blind elsewhere and he solved my issue with it with no qualms about helping. He Actually, hung it up for me and was so kind. Very impressionable. I would recommend this company to anyone that Needs window Coverings. Even the quote he gave me was reasonable. Thank you Connor.

I worked with Linda ** to have zebra blinds and curtains and cornices installed in my condo. She spent time with us showing us different patterns, designs, etc.. Hours were well spent. I had the installation done last week and I can’t tell you how happy I am.. My condo looks absolutely beautiful. I highly recommend this company and Linda particularly

From the first call to the installation everyone was professional, helpful and knowledgeable. This is the first time I have used Budget Blinds of Winder and I highly recommend them. I was impressed by Kevin. A+.

Extremely professional service. Took the time to find the right blinds and shutters for my house. The delivery of the product was timely and Brian did an amazing job of installing the product - very neat and cordial !!

Big mistake to buy from Budget Blinds and the dealer that sold them to me. Cheap looking and when too expensive. I have only myself to blame but I warn anyone that wants to buy from them. Ugly shades. Very dissatisfied. The salesperson (dealer VPS) also dissatisfied with, never got back to me with photos I requested and said he would come back to steam the wrinkles out of the shades. Unfortunately I’m unable to return the shades. Awful!

Overpromised and underdelivered. Came out and did the quote. Told me he could have installed in 2 weeks. Received the invoice the next day and paid in full. Two weeks came and went. When I emailed asking for a status update. My order was scheduled to ship the next day. If there was a delay, I should have been notified. Day of the install my appointment time was 11:15 am. At 11:50 am I called to see if everything was still good. Was told per the email the time is give or take an hour and a half.

Ike- thank you for the installation today. It was a pleasure to work with you. Your prompt arrival at the announced time was much appreciated. The work was performed quickly and efficiently and your demeanour was professional while you were here. All concerns were addressed and taking the time to demonstrate the features and operation was a definite help. I will be pleased to recommend you and your services to anyone who asks. Again, thank you very much for the installation.

Well, when we bought $8k worth of shades for our new house in early 2020, we could not be happier. But my review is purely based upon the service since. One of the larger blinds’ mechanism stopped holding the blind in place and allowed it, only, to fully extend. Photos of the piece were emailed but they still wanted to charge $90 for them just to come look at it. I thought it would be days but now it has been months on back order with no idea of when it will get here. A couple weeks ago, after prompting, they said it had been shipped to them but still no ETA. Try to avoid any blind with plastic parts.

The whole process was very easy. My rep, Rob **, was very helpful, friendly and knowledgeable on the products. Installation was quick. Only took half an hour to install three blinds. Overall, I am very pleased with the process and the final product. I highly recommend Budget Blinds!

I did reconnect with the Budget Blinds and they had a tech come to my home the next day to diagnose the problem. A new blind motor was required and was ordered. The tech came back out an installed the new motor. The owner of Budget Blinds, South Austin kept me updated from start to finish and did not charge me for the repair. I am grateful that we reconnected and resolved this issue. I would recommend them and I do plan to use them again.

We contracted Budget Blinds March 16 to put in three blinds on our three windows in our newly renovated condominium. The balance was to be paid April 17th, Adam came and assured us they were the guys to handle the job. We waited the 6 weeks and the blinds arrived, 2 of the 3 were fine but in the kitchen they forgot to accommodate for a drawer that would run into the frame. The fix it team came to try to resolve it twice but only made the problem worse, then finally recognizing they weren't going to fix it after a month and ordered another window that fit inside the frame. June 15 the guys show up and installed the new window. They did a nice job on the window, now the drawer opens but left me to repaint the newly painted walls they drilled up that they hacked up. Sorry I find this unacceptable for a company to leave me with their clean up.

I recently had my blinds replaced by Budget Blinds. I have a house from the 40's some so of my windows are not standard. From the measure to the installation, the Budget team was professional, friendly and timely.

Budget Blinds!!! This was the most pleasant and easiest experience we have ever had. Audrey came out and measured windows and a month later Brady installed them. They are beautiful and it didn't even take Brady an hour just as they told us. This company is fantastic and best of all they are local. We went to the Red Oaks Mill showroom. I can't say enough about Audrey and Brady. Thank you!!!!

The installation was quick and the transformation was amazing. I put blackouts in the bedrooms and Zebras in the living room. The zebras are a great choice if you want to still see and block some of the sunlight.

Got my blinds installed. There are three blinds for my sliders. While they look nice there are 1-11/2” gaps between each of the three blinds. I put them up so you could not see in the doors at night, definitely did not accomplish that. Wish I had known they had gaps in them before I paid over 2k for them. Didn’t think that was a question I needed to ask but evidently I did. Now I’m stuck with over 2k of blinds and you can still see in through my sliders!

Have had a great experience with Budget Blinds. They were helpful, timely, experienced, truthful and the installation of 4 blinds took under 30 min. They were very much on top of the situation, friendly and a pleasure to do business with. Yes, I'd recommend them to friends!

I bought 4 motorized blinds from Budget Blinds in 2021. They are beautiful, but unfortunately often break. I have to call my local franchise owner several times a year to come fix them. Sometimes it’s the motor, sometimes it’s a battery, sometimes it’s the solar panel that powers the battery - there’s is always something. At this point I get an anxiety every time I have to push the button to rise or lower them because I never know if they will work or not. The problem is that once the motorized blind is not working for whatever reason, you can not raise or lower it manually to match the others, it’s stuck in whatever position it stopped working until the repair guy from my local franchise is able to come. And often it takes a while because they are more interested in selling and installing new blinds than dealing with problems.

A year ago I wrote a five-star review for Budget Blinds Durham because my experience having new blinds installed was excellent. Now, a year later, I am reporting that my recent attempt to get support in obtaining a small replacement part for blinds purchased from the company a few years ago was not satisfactory. The response to my initial call two days ago was an email from the company with a request for information--purchase date, location of blind, description of problem, etc.--as well as a request for a video or photos of the problem. Had I been able to speak with a live person this information could have been communicated quickly. Communicating through email, however, is laborious and off putting.

I have worked with Lisa at Budget Blinds and she is great. Very professional and knows about the product. Easy to work with and the prices are very reasonable. Thank you so much. I will not go anywhere else to buy window treatments

I am very satisfied with the service, speed and the quality of the product that I ordered. Budget Blinds on the Central Coast (Pismo Beach) was timely in scheduling an appointment and made very good suggestions on product choices. Overall I am very happy with both the final product and the speed in which everything was completed.

Best experience hiring Budget Blinds. I recommend them 100%. Michayla, Jacob and Clayton did a great job. They worked on several window treatments, as well as blinds, drapes and hardware. They are professional and punctual. Thank you BUDGET BLINDS' Team!!!

On September 2nd I entered into an agreement with Mari **, sales representative for Sue and Trevor Pinto of Budget Blinds of Mid-Lower Manhattan, to have smart motorized shades installed in our apartment. During the sales process Mari stated Budget Blinds affiliate brand Inspired Shades would function exactly like the more expensive non-affiliated Lutron brand. Specifically, Mari had inspected our current Lutron set-up with a single hub hidden from sight and told me Inspired Shades would work exactly as the Lutron accessories in our apartment do. Based on this information I paid $2500 for the Inspired Shades.

Ordered in September. Was told that it would be 4 weeks. Now they tell me "maybe" December. They changed installation twice. The last excuse is that they messed up order. It has always been some type of excuse. This has all been paid for.

The local office of Budget Blinds contacted me as soon as they read my e-mail to them informing them that I had posted a bad review. Within a week they changed my battery free of cost. They were pleasant on the phone and in person. My motorized blinds work, they are open and I have sunlight coming in! Thank you.

I ordered blinds from them last year. Waited 3 months for them to be delivered. The whole process took about 8 months. The valances were material and were not smooth. The designer said the company changed the design so I went with wooden ones instead. One blind had a hole in it. They were remote controlled and it didn't work on the first visit. Two more times the installer had to come out and work on the remote controls so the blinds would move and move correctly. The installer said on the third visit that two of the motors were defective. Two brand new motors defective? Was was the chance of that?

A few weeks after buying expensive wood shutters from Budget Blinds of Redding CA one of the 8 panels started malfunctioning. Panel would either stay completely closed, or completely open, when I adjusted it slightly down it would flop completely open. I called Budget Blinds of Redding. The person answering had a hard time understanding my simple description of what was happening. Finally she said OK, they would look at it and replace if necessary. She added there would be a $125 service charge to pay for gas and other expenses!!! (I live right in Redding and their business is in Redding.) So, because Budget Blinds of Redding CA sold me defective merchandise I have to pay them $125 to fix it!! I was mad hearing this outrageous "gas and expense charge", didn't pay, and will tell all others I would not ever use this company again. Budget Blinds of Redding is looking out for.... themselves, not you.

Spent 5k on blinds. Has 5 year warranty on motorized blinds. Motors are bad. Drain batteries in a week. Blinds Don't roll up straight. Only to be told, "Oh well. Fix it yourself." I would think twice before I purchased anything from them. It's gong to cost me another 5k to replace them. Not even 3 years old. Only used on weekends.

We purchased our blinds less than a year ago and they have jammed more than once and will not retract fully. When I called for repairs I was informed that this was not covered by the warranty and that I must have did something to them to cause the jam. Sorry I purchased and will not do so in the future nor do I advise anyone else to purchase

There were motorized blinds installed at my place 3 years back. One of them stopped working which I reported to Budget blinds and they sent their service guy at my place who inspected and told me motor is dead and needs to be replaced. I followed up with budget blinds and I was told these blinds are no more manufactured and their repair is also not done. Therefore, they cannot be repaired or replaced. My only option is to buy new one at my own cost.

Purchased 3 motorized blinds, in June 2021, normal delays in this pandemic time, not fault of company. Installation was fine, however one blind failed and was partially diagonal in window. It was replaced and has been fine. Ordered two more for front windows the last of Aug 2021, installed 11/9/2021. One of them failed with a similar diagonal problem as the first failure, during normal operation. Replacement part/unit supposedly ordered in late December 2021 after technician arrived and worked on blind. As of 21 Apr 2022 Budget Blinds of Rio Rancho has no clue/records of what happened or why replacements have not been ordered or received. Failure rate of 40% of products and $2200.00 spent on these blinds is totally unacceptable but can't get anyone from business to respond and rectify this situation. Their statement of tremendous customer service is worse than a bad joke.

When we had our initial consultation with the Franchisee of Budget Blinds Airdrie, we asked what the retail price of supply and install of motors for the shutters we were considering buying. The Franchisee Owner verbally quoted us the current retail price of $450 per motor. We had 10 sections that we wanted motors for. 5 upper sections and 5 lower sections, so we considered the additional cost of $4452 was affordable not including the 32.5% discount he was offering on the entire package. When they came to install they only installed 5 motors for the lower sections, but the cost remained the same, $4452 not including the discount. I contacted the owner and disputed not only the fact they only installed 5 motors rather than the 10 we expected, but they charged us double the cost per motor for the 5 they did install versus what the Franchisee Owner verbally quoted.

Love these shutters!! Jason and Duane were the installers. Answered very pleasant, professional, and efficient. They were very knowledgeable and conscientious about their work and the cleanup as they went along.

I purchased blinds 2 months ago - the sales person was very knowledgeable and I was convinced that they had high quality blinds worth paying many thousands for. After 2 months from purchase, I have had no follow-up communication on when the blinds would come in to be installed in my home. Basically, they promised a lot, took my money and delivered nothing so far. Each time I've called, they would blame their manufacturing and say there are delays, which I was told multiple times would only be up to 5 weeks from order date. The company is full of false promises and I would be wary.

Do not order products from Budget Blinds. Their quality of my blinds are very poor. In May 2020 I ordered vertical blinds cost over $1,100 from San Gabriel location of Budget Blinds. In August 2020 The blinds were installed. In January 2021 the fabric of the valance separated. The Budget Blinds replaced and installed a new valance at no cost. They were responsible at that time. However, the blinds were only good for 5 months. In August 2021 the valance's fabric separated again.

We ordered our blinds and when they arrived and installed they were not to our satisfaction. After several back and forth dialogue we finally made contact with Kristi **. The product we had originally designed was put on order due to her diligent professional service and her outstanding customer service. Our product arrived and our installers Brett/Sean did a perfect job. We want to thank Budget Blinds for standing behind their products.

Be careful when business rep comes in your house that you do not know and never leave them alone. I will not go into the details but She left the room that she was measuring and she grabbed her bags like the house was on fire and ran for the door. Did not send me an Estimate by email or call or follow up. I reached out by email About something else and I did not get a reply but I got an email outlining an estimate no phone call nothing. I went online to select blinds, got the measurements, got them in the mail a third of the price and I’m very happy with them.

Sales person and installers arrived on time and were very professional. Blinds were exactly what we wanted and fit perfectly. The price fit our budget. Got an unexpected warranty. We would use them again.

Very upsetting when I book a consultation for 1:30 and I call the company at 1:45 to see where they might be. The manager called me back, saying that they didn't have anywhere for them to park, so they left. No phone call, no update, no knock on the door to tell me the problem. I live in a townhome, with parking on each side of the complex and most people park right behind my car, on the side of the street. They could have at least did that and knocked on my door to ask me to move my car. I have never had someone have a problem with parking, nor did I ever have someone use that as an excuse not to show up to an consultation. When the manager got back to me, she argued with me and wouldn't let me speak or get any words in. I have never EVER left a review before, but this really upset me. Horrible customer service. I would not recommend this company.

My Installer Mark did a fantastic job. He arrived promptly and obeyed all the rules to keep others safe during this pandemic. He displayed a polite demeanor while installing the blinds and even when encountering a problem with finding metal nails in the concrete, he quickly sorted out the issue and was able to get the blinds professionally installed. This is the second room where I installed budget blinds and I am very happy with both outcomes. I tell all my friends to do the same.

New home and I hired the Bluffton, SC franchise of this company to install 24 Composite Plantation Shutters. All were measured exactly and installed on-time and they still look and operate like new, 3 years later. I would highly recommend this particular franchise if you are looking for fairly priced and robust blinds. The owner is hands-on and backs all of his work.

Kyle from Buffalo, NY came to my home to assist me with choosing window treatments for my entire house. My husband and I custom built our home and moved in only a month prior, so we were looking to order then asap. Kyle was very friendly and took the time to listen to our needs and measure all the windows. The first thing that was off putting was the fact that she kept pushing us to get the "more cost effective" shades, which in my mind means cheaper. I made it clear that we are willing to spend money to get exactly what we want, but she continued to push the cheaper ones. Is there a quota on these she needs to meet? If you are a sales person, shouldn't you listen to your customer and try to make as much as you can, especially when they are willing to spend the money?

If you are considering plantation shutters or new blinds we highly recommend Budget Blinds and especially Curt **, the new franchise owner in the Villages and his staff (Anthony & Ryan) (**). We had been fans of the company up north and even with co-vid delays and personal problems had by a previous owner, Curt and the corporate office came to our rescue and were outstanding in completing our order. We could not be happier with the outcome and wholeheartedly endorse them in this unsolicited testimonial of their professional and personable solution to our situation. S & C ** 3/10/21

The week before Christmas they came out and measured and shutters were selected. I already have shutters in the dining room so it was a very simple decision. I then wait...on 9 January I sent an email asking for a status update...11 January at 4:42pm I still have heard nothing. I noticed in the reviews how many customers seem to have issue with customer service, I guess no one ever actually gets as far as the actual product. I guess I'm not surprised, they were the 3rd group in my area that I contacted and the only one that replied and actually came out, for that they get one star.

I had an appointment with Cynthia on yesterday (Nov 24th). I would like to leave a review pertinent my experience. Cynthia arrived to my home. Within the first 3 minutes she asked me what was my budget? I informed her specifically what I was looking for; which is faux wood shutters. She begin to talk me out of purchasing by telling me how expensive sliding shutters would be for my patio doors. I felt her boundaries was crossed as she was determined to dictate a budget for me and how much I could afford. I told her the ant would be fine, so She then decided to go out to her car to get her sample bag and when she came back in she told me she didn't have faux wood shutters in the color gray and how real wood would be even more expensive (again she was determining my budget). I found it to be unprofessional leaving the impression that she didn't want to make a sell.

Austin came in with all kinds of promises. What a joke!! It’s been 3 months still no blinds. He won’t return texts and very rarely will he answer calls. 1 excuse after another. I cancelled order. They suck.

Got a quote for a motorized skylight shades and ordered a measure and install. Technician arrived to measure and informed me that the quote was not correct and did not include the motor or remote. Wanted to charge $600 more per window. No motor for a motorized shade? How whack is that? Can only surmise that maybe I looked like the kind that could be taken advantage of, but wrong look for a company that purports to be reputable. Needless to say, taking my business where it is appreciated.

I ordered 3 solar blinds from Bill who services Green Tree with no problem. The 4th blind which was different than the other 3 had a fraying and spot. Bill said he would order another. It took several weeks to arrive. He notified me it was in June 26 and he would deliver when in the area. Going on 4 weeks haven’t heard from him. I will never do business with him again. The blind cost 400 dollars.

Had 5 blinds installed 2 years ago. Love them so much, I had 6 more to complete my entire home! The look of them, makes my home so rich and cozy.. I would recommend them to anyone who has always been wanting a terrific look for their home!!!

Very difficult to get any written info on the product, no warranty in writing, Manufacturer of product not stated anywhere (said made by Hunter Douglas) but nothing in writing. Design not as ordered, price way more than Hunter Douglas even with Budget Blinds supposedly 50% discount. 90 day service guarantee but no explanation in writing what this covers. 70% downpayment when ordering should have been a clue to get everything in writing before agreeing to the sale. Told verbally by owner of franchise that there is a lifetime warranty. Don't know if UV protected.

Greater than expected, on time, very professional, will use again, price was perfect within budget, very great quality, so glad I chose Budget Blinds, installer and salesman, Jeff, was so helpful, thank you.

I ordered blinds. They were not the correct size and were of poor quality. I paid for 12 blinds (they gave me the smallest sized ones) and they only installed 8 blinds. I was misled by what I was supposed to get and the amount of blinds installed. They price gouged me and did not give me what I paid for.

The blinds look amazing. The salesman was so helpful, took accurate measurements and good advice. The installer was so amazing, helpful in every way. A great company. The installer even put up a curtain rod for me at my sliding glass door and hung up sheers for me. The blinds arrived in two weeks after ordering. The price was excellent.

I ordered shades from Budget Blinds in Columbia Mo. The shades that I purchased from them did not fit, they did come back with another product that was the right size for the window; however, after a month, the cord is broken, and the shade will not pull up. I paid 1800.00 for three shades and am very disappointed by the quality of the product and the installer. I called him about the broken shade, and he informed me he would let me know when he has time to come by.

Cannot really say anything nice about the Budget Blinds in North Charleston, South Carolina. We went to their showroom, talked with a Sales Associate and took their tour of the different window coverings. They set us up an appointment with a consultant. Their consultant arrived on time and we had a very good consultation. He measured the windows, showed us their line of window coverings. We worked up a plan for the windows with some alternates to get pricing.

Bought Budget Blinds for my house and have a problem with them. Dealer that I purchased the blinds for my house from went out of business and have called three surrounding dealers and none will return phone calls. Several I have called also have the phone disconnected.

So we bought a new house and needed blinds. Thomas came out to our house and super responsive at first. Once we ordered and paid money it was so hard to get him to answer his phone calls. We finally heard from Michael who came out to install. 4 of them were not okay so they reordered them which was appreciated, but the Norman faux cordless blinds were awful! There is sooo much light that comes through. SPARE YOURSELF! Corded blinds are so much better and block out so much more light.

We have used Budget Blinds in Everett twice this past year. Each time, I was impressed with the professional help during the decision making process and the quality of the product. This is a company that provides excellent service in our own neighborhood. Thank you.

I purchased blinds in October $5000. Plus. After not hearing from anyone, I called my sales rep who did not return my emails or phone calls! I have since found out she left company! I’ve since tried to call the location in Bellevue, Wa and keep getting answering service and am told someone will call me back, they don’t!! This is not good customer service and I am at a stand still as to what to do next?

We spent over $8,000 with Budget Blinds of Charlottesville VA in 2013. Owner Ed ** had no problem taking the check. We have had multiple issues with the blinds. Then we find out that "Budget Blinds" does not warrant anything! It is left up to the individual franchisee. We actually tried to contact Budget Blinds of Charlottesville for some assistance in converting our battery powered remote controlled blinds to line voltage. That was over a year ago! No reply. Recently we needed a repair to a blind that was not working correctly. 2 emails and 3 voice messages and yet still no reply. If you have tons of money and don't mind throwing a chunk away, this is the company to go with!

I had blinds installed by JR (Laura's service man) on July 27, 2019 (Laura Banker East Side office) in Ohio. One month after the blinds were hung. The valence came apart. I call Laura about 10 times before she responded to my request. She came out after several weeks of calling. When she came to my house, she stated that the blinds were not suppose to come apart, and that she was going to reorder the valence. That was in late August or early September.

Bob was suppose to come Friday night at 5:00. I waited 2 hours in case he had trouble in traffic. Never came and didn’t even call. They don’t answer phone and it’s always full so you can’t leave a message. Wondering if they are really legitimate. Very disappointed. Never again.

I used Budget Blinds five years ago to install blinds to a living room patio window and had no problems with the installer or customer service; therefore, I decided to use them again to install blinds throughout the rest of the house. This however has proven to be a big mistake. The consultant, Brad came to the house to do the consultation and after he tallied up the estimate provided his name and phone number for me to call with any additional questions or concerns. A little over a month later I called him twice and left very specific voice mails regarding my concerns but he never once returned my calls. I then called the Budget Blind office regarding my concern and was told that they would get the message to him but once again he did not return the call.

We had a gentleman names James come out and measure our entire downstairs for plantation shutters. He seemed professional and knowledgeable. We asked for a quote for all 17 windows which he provided, but it was a sloppy, handwritten estimate that was hard to follow. Bad on us, for not getting a formal typed out version, but James assured us this was the standard and would help with notes for the installer. We discussed via phone with James and it was noted for 17 windows, so we felt comfortable by what he said. We waited 11 weeks, instead of the 6-8 weeks that was quoted, with no apology or follow up on the delay.

George was/ is amazing! When he came to measure and give me a quote I was overwhelmed with all the samples to choose from. George helped me choose the blinds that would work best for us. When it came time to install them he was on time, very neat, professional, efficient, courteous, and even helped me put up blinds in a screen room. I highly recommend George as you won’t get better service from anyone else! He is that good and amazing!

The material is awful. I am very dissatisfied. The blinds were to be custom to the window but they were not fitting correctly the first time. They reversed the roll and now they are showing white. I will never buy from this company again. Too expensive and poorly made. The only good thing was the gentleman installing the blinds was very polite and nice.

I bought blackout blinds for the bedroom in 2015 and the string broke (in 2019). I contacted Budget Blinds and the representative asked me no questions - he simply said, "It's within the warranty period so we'll replace it FREE," And they did. He also clearly explained that I can pick up the replacement blind and install it myself for no additional charge or he could have his team come out and install in for a fee. I choose to do it myself and when I arrived to pick it up, the box was ready and waiting. It was fantastic. Excellent customer service. And excellent warranty. Much appreciated.

First I must apologize to Susan for it taking 1 year to post this review! The whole process from start to finish was seamless! I had two areas in particular that had me needlessly worried. One was a bay window. But most importantly of all was the fact that my husband had a terminal illness and everyone at Budget Blinds made the installation quietly with zero discomfort. Thank you Budget Blinds for the wonderful experience that both my mother and myself had! I highly recommend this company! Love... Sandy from Howey in the Hills????

Shutters were incompletely installed by Laura ** from Budget Blinds. I paid $2700 downpayment. I made numerous calls to Laura, finally speaking to Desiree ** customer service who said Laura had numerous complaints. My Shutters were never repaired... DO NOT USE THIS COMPANY..!!

First the blinds are nice. No debating that. The company responding to your calls about questions is very poor. The company never once showed up on time for any of the 4 visits that was only supposed to be one visit. Also the people they hire are not professional and use the facilities without asking as well as inappropriate comments. Case in point opening 2 doors to enter the master bath instead of using the guest bathroom. Overall poor experience with what should have been a month including ordering time turned into 3 months. Save yourself the headache and find someone else.

Great experience- starting with Barry - my salesman to Mike my installer- they did exactly what they said they would do and Mike installed my 3 windows in such a short amount of time and they’re beautiful. I would recommend them to anyone needing blinds.

Mykaela came out to give us an estimate and to show us the products. She did a wonderful job suggesting the perfect blinds for each room. Then to top it off we had Jesse and Lindsay do the installation and all I can say is WOW! My husband I were so impress with how polite and efficient they both were. They asked us question during the install to ensure everything was meeting our expectations. They also cleaned up afterwards. Mykaela even came by to ensure we were satisfied. This is the 5 house we have used Budget Blinds and we have been very happy with their products and install. We give Mykaela, Lindsay and Jesse 5 stars all around, we would highly recommend them. Thanks again for a fantastic job. We couldn’t be happier.

This company's name is Budget Blinds, but by "Budget" they mean cheap looking. I could have made something that looks so bad myself. I purchased from them twice thinking the first time was just my bad error. Well the second cellular shade is equally low quality. Will have to replace again. I won't be going with Budget-looking Blinds. So ugly. Proceed with caution if use this company.

Budget Blinds budget blinds continues to send junk notifications to my computer. A call to their corporate office was a waste of time! I cannot get them off my Google Chrome system. Do not give this company any information about your identity, they will harass you for the rest of your life!

I have dealt with this company before and thought they were decent. Not this time. The blinds were installed and looked good, except they were crooked. I contacted the manager and he agreed. Said he'd send the installer back to fix the problem. Then he texted me and said I had to pay the balance due before he'd send the installer back to fix the problem. I explained that the agreement called for me to pay the balance when the installation had been completed properly. That wasn't done yet. He said not to confuse the two (not quite sure what he meant by that). Not resolved yet but take care in using this company. Won't stand behind their product and/or service. I know I'll never use them again.

WARNING! DO NOT DEAL WITH THIS BUSINESS! Carla ** the blinds consultant made a HORRIBLE MISTAKE on my order and they cannot redo it because of their incompetence. I asked them to remake my blinds because it was not what I ordered but Carla said they wouldn't be able to remake those blinds because that style has NEVER been done before. What kind of a consultant is that? They made a mistake on my first order and they want to give me a discount on my future orders? Are they crazy? Let me repeat - If a business messed up the first order and treats you like garbage, you expect me to do business with you on the 2nd order? Are you kidding me? Who are these people? The owner is fully aware of this TRISH KUFFNER... You don't even have the guts to return my call!

Ordered blinds 8 weeks ago with large deposit for all our windows in new home in Dagsboro DE. Maybe another 2-3 weeks until we finally get shutters installed. Was told by Salesperson 6-8 weeks. Very misleading.

Excellent products, honest and courteous employees. I originally purchased blinds for only 2 rooms. The employee insisted on measuring every window in the house. Now I understand why. I have placed orders 3 more times with them now. Every time the blinds are installed in a room, it just blows me away, the way the blinds seem to finish off the room and make the room pop. Thank you so much Budget Blinds of North Greensboro, NC. I highly recommend Budget Blinds.

I do not recommend Budget Blinds of Las Vegas, it took 2 months to obtain our blinds despite Ryan’s sales pitch that it would only take a week. After install, 11/12 blinds are missing hardware and one roller shade has the wrong type of mounting bracket creating an eye sore. Whenever I call for status of the missing parts, the clerks promise to return my calls, but rarely do. When I finally do reach someone, I’m simply told “they are on order” without giving me any specific information. I tried multiple times over 2 weeks to contact the owners Travis and Katy to resolve the issue, but didn’t get a response. Bottom line, we regret our purchase and wish we would have chosen a more professional organization.

The blinds failed while under warranty and the salesmen was rude plus made an appointment to come out but was a no show and didn't call. I tried calling a different nearby Budget Blinds and they said they're not allowed to help me because of territory rights. Don't use Budget Blinds!!!!

These were hung in November. I thought they would be just like the ones I ordered for my bedroom which are beautiful and work great but the new ones in the Kitchen and Dining room don't operate the same way with the remote control and I can't figure it out so it is a big nothing for me.

We have been working with Sheetel since September, 2018 and have yet to have our order completed. We had to have our valance reordered and now cannot get a call back as to when it will be installed. It should not take over 3 months to order blinds for one window and not have them installed yet. I would not recommend this company when buying blinds. At least the owner should have responded to the messages I have left for her.

Julian of the Colorado Springs branch provided great product recommendations and their costs were less than Costco and The Blind Man. The installation of the Norman 4.5" plantation shutters and faux wood blinds went very well - thank you Curtis and Mathew. The window coverings look great.

We purchased interior shutters 3 months ago and the Broken Arrow OK. Site took off with our money. We called there and no one will answer the. The phone is full of messages and you can't even contact them. We are filing a BBB claim plus calling our credit card company. DO NOT USE THE ONE BELOW!!! Buyer beware. Budget Blinds Official - Broken Arrow www.budgetblinds.com/Official/Offers▼ (539) 302-0454 Duston and Brooke Nicklas budgetblindstulsa@gmail.com.

First off am very surprised by the decent reviews, but of course reviews can be “planted”. I walked into Budget Blinds in Briarcliff Village with the goal of purchasing blinds to keep light out of my bedroom. After telling the sales staff this, was given several samples that would accomplish my goal. I took my samples home for the sole purpose of matching colors in my space, not to determine if the 5 inch square of fabric they gave me would indeed block out light as was told. I trusted their knowledge of their product.

We thought we'd get our money's worth by paying $1,500 for a set of two lateral and one frontal set of Hunter Douglas sheer transition shades for our bay window. The company never mentioned that there are numerous intrinsic flaws in the design of the product, beginning with the fabric used by the manufacturer which crumples up (the sheer side) with changes in temperature; or that the cord mechanism is very temperamental and unreliable and, as a result, it will absolutely not work one day or for several days in a row, and suddenly, one day it works.

I used Budget Blinds to outfit 8 windows in my newly built condo with Matchstick shades. It cost about $1600. The consultant told me they would filter enough light for privacy in my living room. WRONG. At night, my every move was visible. The liners they used for the shades in my bedroom looked crumpled, and promptly discolored, in addition to not filtering light so my bedroom was too light. The strings all broke within a couple years (and the pulls cracked) with VERY light use (I live alone and don't have kids). The quality was garbage and I'm disgusted that I have to replace all the shades because they look cheap, disgusting and don't filter light.

We were told that our blinds would be delivered in 6 or 7 weeks. After 8 weeks we called. Miraculously our blinds would be the next day and would be installed only three weeks late. The order was screwed up and could of not be finished. We were then told that a “rush“ was put on our order and that we get priority. After two weeks of NO ACTION we called for an update. Once again, our order MIRACULOUSLY ARRIVED. I then asked to speak to the owner about this poor service and was told he would call me TODAY. Surprise - IT DID NOT HAPPEN. You should be careful about business with the very unorganized franchise.

Pleated shades and wood blinds - I call and they came out. Was told that they could fix them. Waited and contacted them over 4 weeks. They finally came out & told me that they did not have the parts to fixed and walked into my new carpet with dirty shoes on. He was very combated and ever begin to argue with me. Will not recommend them ever to anyone.

Very Pleased With Custom Window Treatments. The estimator, Cathy, arrived timely for our appointment and was wonderfully patient as I dithered over choices. The installers were on time, clean, courteous, and efficient. I have an older home and none of the windows were standard size. I am very pleased with the final product.

We needed installation for the selling of our house quickly. They were good, they were efficient and prompt with installation. Also, easy to find and schedule for service. Quality for a reasonable and affordable price. Cost effective for putting in blinds in a whole house.

Easy to shop, they have an in home consultation so you don't measure wrong. The in home consult makes everything easier and smoother. Love the different styles that they have to offer. So many types to choose from to find which goes best in your home. Easy to understand the process. Salespeople not as pushy as other places.

They work very well. They work flawlessly and provide great protection from sunlight among other things that I have used before in the past. They also provide comfortable atmosphere for my family to enjoy our everyday lives. I would recommend these blinds to anyone in search of replacements at a moment's notice. Features I like are the durability and reliability of the blinds. The price is just right that I can purchase comfortably. Although they could lower the cost and improve the quality of the product. Other than that they are a great product and easy to use. Probably the best blinds that I have ever came across in my entire life. I could not ask for anything better to have in my home.

Window coverings, Hunter Douglas Vertiglide - In April of 2017 I placed an $8,696.00 order with Budget Blinds in Sarasota FL. The bedroom blinds had to be returned because they were too long to install. They also did not measure from corner to corner as I’d ordered and paid for, but I let that go. The living room measurements were completely wrong and the blinds went back. The new blinds arrived and I think they might have been too long. Once again they were installed and before long one panel proved to be defective. They were “fixed” several times with no result. The third time the panel was to be replaced the wrong color was delivered. The correct replacement blind was installed and before long proved once again to be defective. It is almost a year since my original order. Still not completed and no one is answering my telephone calls.

Budget Blinds are very high quality and have great organized website that's easy to navigate and simple to use. They have lot of variety of colors and sizes to choose from and different styles and content that I could never find anywhere else. They have fair shipping rates and fast shipping too. I would recommend them to anyone who needs this type of product. It has been very satisfying, fun, and very convenient. To me Budget Blinds is perfect.

Budget Blinds professionally installed plantation shutters on my windows and also covering my sliding glass door in the basement in my home. Price was reasonable and quality of product was good. Shutters makes rooms look more updated and I especially love the sliding glass door shutters. They look very "beachey." The shutters look much cleaner and more modern than curtains and I'm very happy with the look and material used. They look like real wood. Window shutter are easy to use unlike regular blinds that don't always work well. Shutters were installed almost 10 years ago and they have held up very well and still look brand new. My overall experience was very positive.

We had a good experience. They were great. They came out and finished the work within the time frame they said they would. We would use them again in the future. However, prices were very high. We had hoped they would be cheaper because when we first spoke with them they quoted us on a lower price, but when it finally go to doing the work the prices went up and that was very disappointing. But, the customer service was good. They were always honest about the pricing too. They kept us in the loop at all times and we were able to prepare for things accordingly.

The experience was good enough. The prices were good and I felt that I got a good deal on what I purchased. But, they could have a wider selection of blinds and could have better technology like Amazon has. There could always be lower prices that would be an improvement to me. However, I like the fact that they have deals as good as Amazon. I didn't think that I would find a place online that could compare to them. Also, the website is simple and easy to navigate. I will probably try them again.

These blinds are acceptable and basic. They are easy to use and they work the way I need them to work, go up and down easily. Not too touchy on the spring. I would probably buy them again as the price was also acceptable for what I used them for. But, I wish they were easier to install. I always have a hard time getting them positioned correctly. I also would like them to come in different colors that are available locally. But, these blinds are thick enough to darken the room the way I wanted.

Budget Blinds has a great selection of blinds of all types for every budget ranging from all sizes, types and colors. Their salespeople are very knowledgeable and polite and help you pick the right blind for your home. Budget Blinds is consistent and everything is fine as it is at this time. I'm pleased and satisfied.

I knew automatic blinds are an interesting feature and I also like the eco-friendly options they have available. They are very organized on the website to show you all different size blinds. I like the in-home consultation they have on figuring out what would work best for me and my home. The customer service was great and the salespeople helped me find all the right sizes and different styles for me. Also, their prices are more reasonable than most the companies I looked at for the style I was looking for.

The experience was okay. However, I had to physically track down a sales male to be able to get my blinds. They seemed to not want to help me but I ended up taking care of the situation with no more problems. Despite the interaction I had with the staff I like the blinds because they seem to be of good quality and have not messed up like my old blinds used to do. These blinds do not fall apart that easily and I am happy to see that. I just think that you should be a bit more flexible in your prices because I think that some of the prices were too high to be at a place with the name budget in the title. Then again maybe I am just frugal and that is the problem.

It was easy to use Budget Blinds' website and it was easy to order. The customer service was good and the prices were very competitive, but the stop mechanism were cheap. It is very frustrating to adjust the blinds several times just to get them to stop accurately at the right level. I'd love to see Budget Blinds use better or different blind stop systems.

Was looking for custom requirements of unusual spaces. Budget Blinds was willing to customize and work around a rushed install schedule. The price was competitive and fair. And the installers were friendly and professional. One set of blinds had a bad gear though, but was repaired within a week. I will have to wait to see if they last. They don't have a good solution for covering the overlap between blinds where windows meet as well. But the experience has been mostly positive.

This is a very Pleasant company to do business with, extremely easy to work with, and very professional. They are friendly to many levels of budget needs and constraints. They have an extensive variety in offerings, which are quickly available in a wide range of prices, styles decorative genres. After dealing with this company I had no issues with any part of the process interacting with them.

I had a great shopping experience with Budget Blinds through the whole looking at various blinds to deciding which ones I was most interested in, to actually purchasing the blinds for my home. They have a great variety of different shapes, sizes, and colors of blinds to choose from. They have great customer service, friendly employees who greet you with a smile and offer a helping hand. They are attentive to the customers’ needs and always available to answer any questions that you might have. They have convenient locations to shop at and find what you want or need. However, they could have more advertising available for customers and potential customers to attract more business and help expand their business even more than currently.

Our first order was incorrect. Once replaced the slats were warped and uneven. When the franchise owners came to our home they seemed clueless about blinds; they didn't know what the top brackets were about and took them off. We learned when we had someone else come in that they were there to keep the blinds open evenly. Our purchase was the worst decision we made in improving our home. If you're looking to sell or flip your house, these may work. If you want to be pleased for the long run, find a more reputable company even if you have to pay a little more.

I like Budget Blinds, but I think the name should be changed. Just a tip. Blinds are blinds, how hard can it be? They give you privacy and keep out the sun. The name Budget Blinds is tacky, it makes one think of moving vans and boxes, Shell stations, bubble wrap and packaging tape, gas mileage... not home decor and stuff.

I purchased two sets of blinds from Budget Blinds and they were good quality for the price. They were shipped and delivered very fast and I was happy about that. It has good quality plastic, thick enough to where they don't tear up easy, they pull up with ease and I can open or shut them easily. When I got the blinds the color wasn't what I expected so I contacted customer support and they handled it very fast and I was very pleased with the outcome. I actually got my brother to order 2 sets after he has seen the blinds and ask where I got them. He was also very pleased with the quality of his blinds and how fast they arrived for the price he paid. I was satisfied with my overall experience and I will be ordering more from Budget Blinds come spring because I want to change the color in my living room and bedroom.

I really like doing business online. Have not had these blinds for a great amount of time but they are holding up extremely well. Quality is good. All my neighbors have commented on how much of an improvement they are. It’s great and very durable with tons of options. I like the durability because with young children and pets they get a lot of wear and tear. Also I’ve noticed that with four cats the pet hair does not cling to these blinds as they did with my previous blinds. The pet hair kind of statically clung to the other blinds. I keep my kid away from blinds as much as possible so he doesn't destroy them. I feel no blind can be totally kid resistant.

They were very nice blinds and their people were extremely helpful. They showed me a lot of different blinds and helped me understand what was different about each one and helped me decide what was best. They listen to my needs and Were never push in any way to try and make me go the more expensive route. They got my budget when I told them I was only looking to spend so much and no more. The price some of them were very expensive. Could have more of a variety in the less expensive blinds so people don't feel like they have to settle for the lesser ones because they are on a tight budget. Also have more colors.

I had a great experience with Budget Blinds. It was a speedy and budget-wise experience. Their staff was very friendly and the blinds were of good quality and cheaper than I found anywhere else. The store is located close to me as well. The store in my region had helpful, but not pushy employees. There was an assortment of products and samples to look at and evaluate. The store was clean, inviting, and there were plenty of samples to narrow down my choices. I had no issues with Budget Blinds. If something was not in stock it could easily be at the store in a few days.

Budget Blinds keep most of the light out when down. They are cheap, they fall apart and are made to be replaced not last. The top main support area of the blind snaps when you are trying to raise or lower the blinds and the blind sections themselves snap too easy also. Budget Blinds could reinforce the main top attachment bar so it doesn't break when trying to raise or lower the blind. Also, make them black so they block out more light.

Budget Binds is an excellent company that deserves to be recognized for outstanding and honest employees. They were polite courteous and professional, and they try to provide excellent and professional service to their customers. The customers are treated like the way they wanted to be treated. I find that Budget Blinds probably requires background checks, which instill a level of safety that I find appealing. Also they have instilled an excellent work ethic which I can respect.

We moved into our new house October 27th and a few days later they showed up to install the blinds we had purchased. Some of the blinds didn't show up, some had been measured wrong and didn't fit, they damaged the wall around the windows they were supposed to be installing them. They promised to fix it and be back in a few days. They showed back up and determined the blinds for the sliding door were just not going to work and we would have to come up with something else, they still haven't completed some of the blinds that are installed with cords hanging not secured. The upstairs sliding door still does not have a blind and we have left multiple messages with the company. They just won't call back, don't care or just don't want to deal with the mistakes they have made. We have now been in the house over 1 month and still do not have privacy because of the unfinished job. Please reconsider before going with them as we regret it very much.

I have a newly built home and called Budget Blinds. The representative was wonderful and very knowledgeable. When the installers came, they placed their tools on my brand new live edge dining room table. After they left, I noticed that they had marked the table. The following day I called the installer and left a message that they had marked the table. I then went into the office to discuss with the manager because I wanted to ensure that he was aware of what had happened. He was extremely defensive and combative.

We ordered 9 motorized blinds, year ago. We have had nothing but trouble with the motorized blinds. We were verbally told they had a lifetime warranty. Today we are told, "Oh no, just 5 years." So big lie. We also found out the guy that has been servicing our blinds, sold his franchise so now we start over. These blinds will not work with the motors so we may be duped. DO NOT BUY BLINDS FROM BUDGET BLINDS.

We ordered remote-controlled blinds for our bedroom windows on March 29, 2017. The configuration of our windows meant that three separate blinds had to be installed but could be synchronized through the remote control to go up and down separately or together. When the first technician came to install them, he found that the middle blind had been cut too long, so that piece had to be returned to the manufacturer in California. The second technician came to reinstall the correctly cut third blind on June 12. This time, the blind would not go up or down and stop; instead, it cycled up and down continually. This time, Budget Blinds sent just the motor back to California to be re-programmed.

Budget Blinds is a total rip off! I asked for an estimate for 22.5 x 72 inch cellular shades. They told me 260.00 per shade. Everywhere else the cost is 55.00 to 98.00 per shade. I do not know why they call themselves BUDGET! Do not use this company!

Budget Blinds is a Ripoff!!! I asked for a quote on plantation shutters from the Central Fort Lauderdale (zip code is 33301) franchise. Simple 3 vertical wood shutter request was answered with a quote ranging between $3488 (composite) to $4834 (wood). I spoke with two other places who gave me quotes between $940 - $1100. Whether it's just this particular franchisee or Budget Blinds in general, it's beyond criminal what they are asking. Budget Blinds should be investigated for fraud.

First of all, the person who delivered these blinds was filthy and rude. It didn't look like he'd bathed or washed his clothes in days. He was rude about having to wait for his check. They sold us roll-out window screen blinds for our showroom that are too big and don't fit the showroom windows. Who does that?? Budget Blinds of East Cobb, Georgia! You'd think that since this is their line of business, they'd know how to measure a window. I know how to do that, and it's not even what I do for a living! Repeated calls apparently go to an answering service, and our attempts to get a call back for them to get this fixed have been ignored. Leaving reviews of this experience on every site we can find.

When the blinds were sold to us, they were sold with a lifetime, no questions asked, replacement warranty. After a couple of years, one blind had frayed from the bottom, and another broke from the top. I was denied replacement blinds, and accused of breaking them myself. When I offered to just purchase the blinds, the immature response via text is as follows... "Please use someone else- I don't care to work with you anymore! You called me unethical - lf you care to apologize I will do the job for you." Needless to say, I will take my business elsewhere, as there should be a difference in dealing with a business and whiny children who don't know what they are doing.

We have vertical blinds with sheers from Hunter Douglas for our sliding glass doors. Because valance clips had broken, we called Hunter Douglas for the parts. Hunter Douglas sent us three different parts, none of which fixed the problem, so we knew we needed professional support. We called Budget Blinds. Tom came to our rescue! He knew we needed the top rod plus the new clips in order to make the draperies work again. He saved us from purchasing new blinds. We couldn't be more grateful! Excellent service with the patience of a saint! We will recommend Budget Blinds in Palm Coast to our friends.

I bought motorized blinds less than a year ago. One of the motor does not work correctly anymore. I have emailed and phoned for service. There has been no response. I would not recommend Budget Blinds to anyone I know.

Terrible experience with K. ** at Meridian, Idaho, Budget Blinds. The worst customer service ever! First off installer brings his child with him during the installation. Door blind didn't come with bottom hold down bracket and I was told it would arrive and be installed so blind doesn't stretch and will hold in place. One window blind is so uneven and is off about 1". Two other blinds were installed incorrectly and need to be interchanged so the cord is on the correct side. I have called repeatedly and also emailed with no reply.

The people at Budget Blinds in Shoreline WA are inept, inconsiderate and inflate their prices beyond belief. I had trouble with my $5500.00 order and they did not even bother to call me back. When they finally came out they refused to replace a defective remote. (I have my receipt, btw, but there is no order number on it - how convenient!) I would not do business with them again in 100 years and think the Better Business Bureau should shut them down for theft!

I ordered a roman shade for a bedroom on May 9th, 2016. In about 2 weeks, it will be 6 full months with no delivery or installation yet. They have not followed up with me on their own, but I have called multiple times asking where is the shade and sometimes they will get back to me. When I ordered the roman shade, she told me it could take 6 to 8 weeks. But this is way, way beyond that. The roman shade cost $848.35 which is crazy anyway, and she took half, $424 for a deposit on May 9th. When I called sometimes she would follow up and sometimes not. The last time I inquired where is the shade she got back to me and she said it was ready to go just waiting to be steamed and shipped and would go out any day, that was almost a month ago!

To start with, the rep came out and showed us some blinds with cords. We told her specifically that we did not want holes in the blinds at all. and wanted the turn wand. She convinced us to go with the faux wood. Gave us a price of 3,500 for about 30 windows. We thought it was a good deal, but when they came to put them in they were flimsy and looked very cheap. I didn't want them in my new home. We decided to regroup and asked how much for plantation shutters -- inside 15,000 and outside frame of windows 17,000. That was way beyond our budget!

5/9/16 Consultation with Rose. Measurements were taken for front window (two blinds), back window (one blind), backdoor (one blind). 5/25/16 the installer arrived to install the blinds. During the installation he discovered the backdoor blinds were missing. 6/8/16 the installer returned to install the backdoor blinds. Upon his arrive the wrong blinds (roman shades) were ordered. 6/13/16 the installer returned to install the backdoor blinds. After he installed the blinds it was cut approximately 6 inches too short and inch too wide on both sides. 7/6/16 the installer returned to reinstall the backdoor blinds. The replacement blinds were still inch too wide on both sides. 7/13/16 I noticed the valance for the front window and back window were not the same color of the blinds. The blinds are off white and the valances are white. I notified Budget Blinds.

I have been calling and emailing for a week. Daily! No calls returned. All I need is a few parts. I am at a loss as to how to get them!!! Poor service at Budget Blind In Lake Oswego, Oregon.

Worst experience ever with Budget Blinds from Bucks County PA. Ordered on June 2nd, consulted on June 7th. Bucks County Budget Blinds Owner said the blinds took longer than expected and finally committed for July 22nd. June 12th when I called him for the status, he said blinds are ready and no one available to install and next available date is 22nd of July. I have no other option and waited for him. Now today he called and informed that he got wrong color blinds from manufacturer. My wife and myself were waited for more than 6 weeks to get the blinds. Finally got disappointed. Now looking for other options.

Worst Customer Service experience I've ever had as a consumer. Unfortunately, I used the Riverside, California franchise to purchase blinds for the lobby of my business. Big mistake. Everything went fine until the rope on the shades kept breaking. The owners said they would come out & fix the string at no cost. Which I appreciated. But when we called today (the second time this week) to set up our 3rd appointment in six years the female owner refused to do it unless we now paid them $75.00. She then went on to accuse me & my staff of purposely breaking the shades. Then she stated, that if we weren't breaking the shades, I must not understand how to lower & raise a shade properly. Talk about insulting & obnoxious.

My husband and I needed to replace a three unit window and a door window, the blinds are the original from when we purchased the home 7 years ago. Our grand dog had destroyed the kitchen window blinds & back door blind due to a thunderstorm we had. So we first called Just Blinds since the previous owner ordered from them, unfortunately, they are discontinued. So I decided to try Budget Blinds and get a quote. Well, they came out reluctantly & took a look at the blinds we have. Gave us a replacement quote. I said where's the budget. They were much higher than we expected. Then I called them again and asked what was the grain & color going to look the same as what we have now since they never brought any samples for us to look at. I felt weird about the whole thing.

The first time I used Budget Blinds for my shutters was 10 years ago. From the time the saleperson came to the time I got my shutters installed, the experience was 100 happy. This year however the experience I got the 2nd time around was really bad. The salesperson was very nice and helpful, but the owner of the Garden Grove location and his immediate family was a living hell. I signed an order with the salesperson for some windows (2 big windows and a French door to be made bi-fold). I made a deposit. Couple of weeks later, the office sent out a guy to re-measure to make sure. My husband was at home when the person showed up, he then asking my husband if he want a cut out for the handle on the French door. (My husband response was, "Let me think.") The person snapped at my husband (saying, "Don't think. Give me an answer NOW."). This to me was very rude.

Budget Blinds finally sent someone out to my home to help me choose window treatments. She may have well stayed at the office. The girl was no help, just recommended me to the website. I literally had to browse the website while she sat. It's unfortunate there is not a quality window treatment company in NC - it seems. If I performed my job like these people apparently do, I'd be unemployed.

I ordered 6 roller blinds for my home in Ann Arbor. It took considerably longer than quoted to finally get an installation date including 2 separate delays and a few calls and emails. When they were installed I was mostly disappointed by how the cord has a wide piece of material which catches on all of the blinds making them difficult to open and close. The cords are also unattractive as they are bright white and plastic. I spent around 1200.00 and am wondering how much someone would have to spend in order to get better cords and professional service!

I purchased drapes and window shades from Budget Blinds of Hudson Valley approximately 7-8 years. Needless to say I have made 4 phone calls regarding a broken bracket and I'm still waiting to hear from them. Promises that they will call me back and it has been weeks. Not only that - the installer drilled multiple holes in my walls trying to install the rods and never fixed any of them. Recently had a whole section rip from the wall to find out when he installed it, he screwed the brackets into Sheetrock with no supports. It is amazing it didn't come down earlier. So I'm beyond pissed because I have to pay to fix my walls by a contractor and all I have asked for is a phone call so I can reorder a bracket that broke. So without hearing from them after multiple attempts - I want to warn others before the same thing happens to them!

Budget Blinds advertises professional in-home design consultation, so I trusted that they would send a real experienced designer to recommend an attractive window treatment for my balcony door. The woman they sent was very friendly, but she did not have samples of the product she recommended and the product itself doesn't come close to fitting in with the room decor. In short, it looks TERRIBLE! It is a simple roller shade for which I was charged over $600.00, and I was told that was a SALE price. It's definitely not a BUDGET Blind! The shade was also installed incorrectly, so that the door doesn't open easily any longer, plus we need to stand on a step stool to reach the shade when we want to lower it. When I complained, all I was offered is a 50% discount on ANOTHER shade which costs even more than the original.

I am very disappointed with Budget Blinds from Madison, WI. I ordered two blinds and they did not roll up properly -- paid $470+ for them and have no blinds as owner took them and said he'd refer them back to Springs Window fashions. These were ordered and paid for in 2013. I request a refund if your blinds cannot be properly installed.

On 10/12/15 I ordered 7 blinds for new picture windows in my home. When they arrived for installation on 11/4/15 the box said all blinds were present. However one was not and neither were the valances for any of the 6 blinds installed. It seems the local franchise through whom I purchased these blinds, has no ability to get the blind quickly, which is for my bedroom, and I must wait another few weeks. They have disrupted my home remodeling schedule and I would never use or recommend Budget Blinds again nor recommend them to anyone.

I called to schedule an appointment, I have 4 windows. Was told they didn't want my business. Apparently did not want my business. Little did they know this was just my first project and have rental property, I will be installing blinds. I have never had such terrible service. Now, I am so glad I didn't use them. Good Luck with Tony and his business.

10 years ago, new house. Bedrooms first rooms for window coverings. Bought Graber honeycomb blinds for all bedrooms. 3 picture window size blinds, not cheap. Largest blind in MB broke within 1st year. Blind would lower normally to certain place then just one side would lower. I called and someone came and fixed it in my home. Blinds broke again recently, same thing happening. I called the franchise. I said if I knew the blinds would break again, maybe it should have been replaced instead of repaired 10 years ago. After talking with BB employee at some length, him skirting the issue, he finally said "Let me get the notes". He gets on and said they replaced the blinds 10 years ago at which point I got upset because dishonest business practices tend to do that to me. 10 years previous I watched the guy take the blinds down, fix it, and put it back up. I knew they had never replaced it.

I bought shutters from Budget Blinds in 2007 for my whole house. Paid over 15000. It comes with lifetime warranty. One of the shutters got bubbly and start tearing apart. I called the company in Centennial. New owner name -- David Herring. He came and look at the shutters but he was so rude and ask me to pay and buy another window. Didn't even care. They just want to sell their product for big money. There is no such a lifetime warranty. They are awful.

I purchased blinds and solar shades from Budget Blinds (Naples, Fl). The owners Mark and Kathy, informed my husband and I that we would have a lifetime warranty on Budget Blinds products. Immediately, cords broke and there was a defect in the spring. Mark did return once to repair. Cords broke again and blinds are warping. I called Mark three times and he never returned my calls. Called corporate to complain, but they said there is nothing they can do. Would never use this company!

Bought 2 double-sized and 3 single-sized faux blinds a couple of years ago for my living room. When still new, cords broke. Each time a cord broke I called Steve, the owner of franchise, who "fixed" them. He had the nerve to tell me he would charge me if he needs to fix another cord. Now another cord broke which is forcing me to spend another $1k for product different from this garbage.

Budget Blinds' (Nashville, Tennessee) Scott didn't have time to come out the second time when we plan to order the blinds for the house. He told us he is not available in the evenings. Tried to ask for the other representative in the area to help and was told they cannot and will not cross over to another representative area. Phone operator took info to pass on but didn't get a call back. Called the Budget Blind corporate office 1-714-637-2100, they told me basically 'too bad, I'm sad'. When you call, you ALWAYS get a phone operator, not the representative. Budget Blinds made us choose Lowe's. August 2015.

I was keeping my son's dog about a week ago and noticed there were several chunks of what I thought to be faux wood blinds on the floor. I could see they were nothing more than pressed cardboard with a plastic finish on them. When I purchased the blinds from Budget Blinds less than two years ago, I was told they were faux wood. I contacted the franchise owner and she said I would have to purchase an entire new unit. The blind covers 3 windows almost floor to ceiling so the cost will be substantial.

Very dissatisfied with Kevin Martin the business owner of Budget Blinds. I ordered my shutters with him Jan 2015. They finally came in 4 months later when it was said to be max 2 months delivery. They were made wrong so he had to request for a replacement. Replacement was said to be 1 month. They came in 2 months later. I finally received a phone call from him letting me know they were in. Due to a conflict in schedule he had to check his calendar and call me back to arrange installation. It is now August and I still have heard nothing from him. His communication skills as a business owner are terrible. He does not follow up or keep his customers informed.

I have purchased blinds from Budget Blinds in Miami Gardens, Fl. After 2 days it fails to work. It is made of very cheap plastic material. I have tried to contact the owner Mauricio for several times. He never respond to my calls. It is been 9 months. I am taking them to court.

In need of newer shades I decided to search online and came across Budget Blinds. I entered my information for an in home appointment and waited. A day later I received a call from David and we set up an appointment. I waited on that day and he never showed. He had gone to the wrong address! He left a message but by the time I listened to it he was on the other side of NYC. He wanted to rescheduled but he was never available on a Saturday when I'm off. He said he would follow up but never did. After reading the dozens of complaints it worked out to my benefit. I spent thousands with a local dealer.

The website states, "ships in 6 days." That's not true. After contacting customer service 3 times, the response is basically "sometimes that happens." I counted on the timing which is why I selected that product. I have purchased other blinds as I still do not have their blinds. An expensive mistake.

I had my old vertical blinds replaced in my office. Well, inside of 2 months they have been replaced. Now they are difficult to open and close. Very POOR response from the Somers franchisee. These things are a problem and for $900 I expected better service and a better product. I saw the owner on Undercover Boss; I ask him to contact me -- business owner to business owner! DOES HE BACK UP WHAT HE SAYS ON TV? My office is located in Enfield, CT 06082.

This is in relation to Budget Blinds of Brighton, MI. We had four sets of blinds installed a couple of years ago. Two sets of wood blinds and two sets of blackout blinds. The wood blinds have been performing adequately. The blackout blinds each have broken at least twice. One blind has no strings (it simply raises and lowers via a small tab at the bottom). This blind is for a glass door. Twice this blind has broken and been repaired. The repairs are successful, but the average repair time is two weeks.

I believed I have a problem with my blinds just installed, not closing all the way at bottom with a 1-inch gap. Rep came back out over a week ago and took pics. Said the owner would look at them and contact me. Have had no follow up after complaining with plenty of time passing. Be careful.

Horror! The couple that came were an hour late. I had go cancel my appt. to fit them in. I told them when they arrived I didn't appreciate it. The man was furious, yelling and berating me. Wish I had a pit bull. He was so rude the woman with him was afraid. I am so glad I read the reviews later, as his behavior left me in tears. He told me he owned Budget Blinds and all the millions he had made. Well no money from me. They are located in Las Vegas. I know bad bet when I see one. RUN, these people are not ones you want to do business with.

I had bi-fold doors installed by Budget Blinds of Media. I was skeptical since I saw all the bad reviews on Budget Blinds. I called another company and couldn't get them to come out. Budget Blinds came right out, showed me samples, and I felt comfortable to buy. 8 weeks later, they came out and installed the doors. Couldn't be happier. Just thought they needed a good one here. The only reason I didn't give 5 stars was the 8 week wait, but they did say 6-8 weeks. Still, 8 weeks is a long time to wait.

Your Budget blinds franchisee, **, was quite responsive in setting up an appointment to evaluate our blinds needs. At the initial visit, he was all business spouting various model numbers, alternative choices etc; but to a fault. He was almost robotic in his constantly stating models and style numbers. He wrote down the various numbers and measurements and appeared to have all the information. His estimate invoice also repeated these numbers so that it was impossible to discern what was ordered.

We've used Budget Blinds for the last 10 years and have recommended them to numerous family members, colleagues, and friends, until now. We moved into a new house in June, 2014. We, once again, hired Budget Blinds to dress all the windows in the house. Like in the past, they came out, they gave us a consultation, and we wound up ordering $8,000K worth of window treatments.

I had an appointment with the local franchise owner Pate and he was late. I decide to let this slide but this became the normal issue. He would not show up when promised, he was late. He made excuses for not returning calls. I have 10 out of 65 windows complete and he had another excuse for not showing up. I have been dealing with this company since April 2014 and I still only had 10 windows finished. Then when I complained to corporate they say they can only send it back to the franchise owner.

Jerry ** came to my home, measured my window, looked at it from the inside and the outside, called and spoke with the fabricators, and gave me a written quote. This morning he was to pattern the window and take my deposit. He showed up at my house and proceeded to tell me that he had not added for the fact that the window is arched even though he sat at my dining table and discussed the availability of materials with the fabricator for an arched window. He then told me this would add to the price. I will not be getting shutters after all. So disappointed.

Budget Blinds, Poulsbo, as of today, it requires 2 weeks of lead time for an appointment, and if you ask to come in to their office to try to shorten the time, the answer I got was NO. The appointment they offered was until December 30, with a 6 to 8 week delivery of the blinds. It's ridiculous to wait close to 3 months for your product when you can walk in to any competitor or Box Store and get them cheaper and faster, so I am headed to a competitor, and I will NEVER do business with Budget Blinds. Oh, and by the way, don't bother calling corporate office because they back up the franchise, and not the customer. They said to me, quote, "You went to the wrong store,” but Poulsbo IS the Only store in my area. My question to corporate is what does it matter if I went to the moon to find your store? The issue is the product delivery time, and the unacceptable lead time, even when I volunteered to meet them at their store. Word of advice to Budget Blinds, "He who does not take care of the customer see their job disappear.” Goodbye forever BudgetBlinds.

Takes several months to get your blinds installed. Never pay in full for blinds. He will never return calls. Took me several months to get money back.

South West Calgary location, Name of the representative: Crystal, Phone **. Very bad customer service, dismissed my concerns, hung up on me. Please don't hire these guys. The installer is a worst installer I have ever seen. The blind brackets are already coming off the wall. She put the screws in a bare drywall. I called Crystal and told her about the issue, she said that the drywall is very thin (I have brackets and a curtain rod on the same wall that I installed myself no problem). She completely disregarded the issue.

Called 2 different Budget Blinds "stores" (I think they are just 1 guy in his basement sitting in a tire)....They never return your calls. All I want to do is bring old drapes and mini blinds TO THEM and have them duplicate in another color. They say they will call right back but never do. I wouldn't recommend these idiots to my worst enemy. STAY AWAY!!!!!!!!

I chose these people from our conversation on the phone. They make you feel at ease... That ends quickly when they almost NEVER return a call. I gave them one sliding glass door blind (that matches the other 7 in the room) for him to adjust the drawstring, as well as 2 smaller ones from my office for the same problem. I also had them fix blinds in a rental unit and purchased new ones from the ones he said could not be fixed. He did not show up for 2 weeks, no calls or anything. I thought the tenant was all fixed up and he was working on my personal blinds.

I called Budget Blinds of Media, PA. I live about 4 miles from the branch location. The woman who answered the phone, just about flat out refused to come to my house. When she asked where I lived, she said, "That's not my territory." After a 2 minute argument about what the web page said, she finally said I live in an open area and anyone can serve my home. Although the web page said it was hers. Then when I pushed her, she said she doesn't do drapes, only hard products. I finally told her that she made it very clear she had no desire to service my home or area.

After reading review about our local Budget Blind store, we invited Susan and her husband, the current owners, to come for consultation and an estimate. We were impressed with their presentation and so hired them without even getting a second opinion. Stupid, stupid stupid! We came to realize that the favorable reviews we read were from when the former owners ran the shop. Our main purpose in seeking them was to find treatments for the bedroom that would help block some of the light but decided to get an estimate for coverings for the whole house.

We worked through a local Budget Blinds to install cellular blinds throughout our house. Over time, one cord after another broke. Our original BB dealer was no longer in business, so turned to another BB dealer who initially helped us acquire new cords but now is ignoring our phone calls.

My hope by drifting this complaint is that maybe I can help consumers make a better decision than I did. I ordered wood plantation shutters for my entire house (not a cheap purchase, I am sure you know). Both reps were "Johnny on the spot" prior to receiving my payment. Once my shutters were installed, the very day they were installed, they started to come apart (the louvers came unstapled from the stick part you open/close them with).

I have been trying to get service on Signature series Budget Blinds which we had installed by a local North East franchise, now out of business. However, the Budget Blinds website lists Mr. Dale ** franchise as covering this area of Maryland and, in the process of little response from that company, I confirmed this with Budget Blinds central office in California.

I was promised custom plantation shutters which apparently could not be produced as promised and so after 6 weeks they tried to find another manufacturer. Again, virtually no communication, and when I got tired of waiting and tried to stop order was told that customers only had 72 hours to cancel orders no matter how long it took Budget Blinds to produce product for customer. DO NOT TRUST THE SALES PITCH. READ THE FINE PRINT and do not get burned as I did!!

My mother had same issue with plantation shutter. She paid in full and blind did not fit. They ordered a new one and it took 4 months after numerous calls to find out when they were coming in. Called credit card company to dispute and suddenly the shutters appeared. The 2nd set is worse than the 1st. They don't know how to fit shutters. They were to fix them and re-install and never called. My mother called them and the owner said he was too busy to fix them. THEY were done dealing with my mother and were going to take her to court and sue HER! So she paid for a blind that is unsatisfactory and they are going to sue her. The guy hung up on her and is suing her... for what? She called credit card company and they are disputing this. How sad to take advantage of people like that. Somebody at corporate needs to investigate their franchise owners. This is wrong and will make sure everyone knows NOT to ever deal with this company. This Budget Blinds is from Murrysville, PA.

When I contacted Budget Blinds Corporate and requested a copy of the warranty they advertise on their web site and in their advertising "No questions asked warranty" I was advised by a very rude person that "Budget Blinds does not sell products - only franchises" and "I needed to contact the local dealer." In my opinion Budget Blinds is a company to stay away from if you expect customer service and support from their corporation. By the way - the installation is faulty and products are not good quality.

Budget Blinds of Ocean NJ installed 6 plantation shutters in our home that we purchased for 4,000.00. After they were installed, we noticed that the raw wood jambs were exposed on all six of them as a result of mismeasurement on the owners part. We requested that new ones be re ordered that fit properly and reinstalled. He refused, so we held back the balance. He is now taking us to small claims court because we won't accept a "piece meal" which is his idea of a solution, which we would still have to pay full price for. His mistake does not constitute a compromise on our part. His solution is completely unreasonable!

I ordered Wooden Blinds for my 2 Bedroom windows and 2 Bathroom windows. My order included the cloth strips for decorative purposes. The Franchisee who did the installation told me that I would be 100% satisfied with my purchase and if I something went wrong he would take care of it...no questions asked. The first set of blinds that he installed were too short and didn't sit on my window sills properly.

On Feb. 1, 2014 I and my Husband went into Medicine Hat AB to look at all the styles they had. A lady named ** helped us. She was very nice, we found what we wanted. We live in Bow Island so they could not help us. We had to call a man in Lethbridge, to come to the house measure and order. We did call him, he came on Monday morning, no samples of what we wanted. He could not come back till the following Monday. That was too late. He was no help to us so I sent him on his way. I call the Medicine Hat store and asked if someone there could come and help us at the house and measure and order the Blinds. The Lady on the phone said she would have ** call us . It was 4 o'clock now store will close in one hour. I called back, the same lady said *8 will call us.

I called the number in Yellow Pages of phone book and left word. Next day, I contacted corporate and they referred me to a website and went to it and left e-mail and phone number, no response. Finally next day, got a phone call and the lady said she had talked to my wife and wife was next to me and said she had not. So the lady lied and and was 3 days getting back to me and hung up. Wish I had read how bad the company was and would have saved me a lot of time... Warning, stay away from Budget Blinds.

After purchasing a gift certificate at an auction, I contacted Budget Blinds of Dunedin, Florida. The owner came to our home and had a large selection to choose from. I was informed that because I was using a gift certificate that I would be charged list price (I should have run away then). He then proceeded to measure the window we wanted treated. Seven weeks later he called to set an installation date. His installers came and did the installation. However, the shade was noticeably narrower than the window box. I immediately called and complained. He came back and rather than getting me the proper size they only offered to center the shade which would have left large gaps on both sides. Eight hundred bucks and the shade is in my garbage can!

Through a promotion, we paid for a coupon worth a couple of thousand dollars. Had Budget come out and give estimate. Told him we purchased coupon and would like to apply that. He made all kinds of excuses and said that he could not give me the quoted price for some convoluted reason having to do with taxes, etc. but I knew I was getting BS. He was visibly pissed that I hadn't told him I bought this coupon. So basically, you buy it, but you don't get to apply it to regular pricing. I should have just ended our dealings there and tried for a refund. I wasn't sure if I could and had already dumped so much money into it so I went ahead.

My entire house needed new blinds and we went with the Rockland County, NY Budget Blinds franchise. Our sales rep/installer was very nice and understood when we told him we were going to do different "stages" of installation over about 18 months (different parts of the house over time). During that time, he readily told us that they had changed manufacturers and that the quality of the product was inferior. He promised that if "we ever had a problem with the blinds" he would come out to fix the problem to our satisfaction. In fact, a couple of times in the 3-4 years we have had the pleated no-string blinds, we did call him and he came out and fixed them. We, again, have several blinds (they are all the "new, inferior" ones) which need adjustment. He refuses to come out unless we pay a $75 service call fee, because, as he puts it "the price of gas has gone up." My house is 5 miles away from his office. I reminded him of his promise AND the fact that he installed (in his words) an inferior product. He said that he thought the new fee was reasonable. So, if you want an inferior product which isn't backed up by a service guarantee promise, BUDGET BLINDS IS FOR YOU.

I placed an order for two living room blinds on September 17th. An installation date of October 3rd was scheduled. I rearranged my work schedule to be home for this installation. I just now received an 'apologetic' call from the company representative for the Clarkston, Michigan area... telling me that her installer told her that only one window treatment had arrived. She stated that she didn't know if she had ordered incorrectly or if the company had erred.

This should aid everyone who filed a negative review. My experience was too horrendous to burden every one with. Read corporate help below. This will answer all of your questions about no service, horrible products, and lies.

I was sold some really poor quality blinds by Budget Blinds handled by the St. Peters Missouri office, owner Laura **. It has been a nightmare as Laura ** has gone to extremes to avoid my calls so that she will not have to replace the defective blinds. Ms. ** lied to me and blamed the answering service. We texted her on her cell that she responded to so knew of the issue. After about 27 attempts to reach Laura **, I finally reached her, which point she lied to me and made countless excuses as to why she could not fix her defective blinds. Ms. Laura ** rudely hung up. Do not buy blinds from Budgets Blinds St. Peters Missouri.

Plastic piece on pull cord opens and in order to raise the blind, it must be taped to hold it together. Since I had 14 of these "wood" blinds installed I have had problems with the cords being uneven and when I tried contacting the installer in Edison, NJ I learned he was out of business.

Budget Blinds Madison, LLC-Huntsville, Alabama

Don't use them! Customer service is poor at best even though their prices, etc. are good. I was due to have my blinds installed this week and now I can't get them to return my calls or respond to my emails.

We called them; the name is after all Budget Blinds. The guy came into our home and said that he "hates" people who are calling because of price. I say, "Well, your name is Budget Blinds and you sent us a 30% coupon as new homeowners." The guy, Tony, an English fellow got all attitude and proper with us. He wanted to do Plantation shutters in the bedrooms. I said, "I had a bid; I can't afford them even if you are 30% cheaper. I need a patio door blind." He said, "Vertical?" We said, "When we called, we asked about horizontal."

I waited for just the blinds I wanted. Rich ** from Billings came out and measured for the blinds. I ordered them and waited quite a long time to receive them. Then the installer came and did his work; one side of the blind is longer than the other, and light comes in on that side. I called Budget Blinds and Rich and his wife, Gina, both assured me that it would be replaced. Again I waited. Then I was told that there would be a weight that would be available that would make the blind hang down. (It is longer on that side!) Rich came out again. He wanted pictures of the light coming in (which I haven't submitted to him). He showed me that if I push on the blind, no light comes in!

I ordered shutters from Budget Blinds for all 9 windows in our home. It took 6 months, and finally, the shutters are installed. I am not going to get into the problems that arose that were the fault of this company, because there probably is not enough space to write it all down. I paid over $4,000.00 upfront and was then told the manufacturer is in China. Talk about a slow boat from China. If I were to ever have window coverings installed in a home again, I would contact the Home Depot and not even think about this Budget Blinds company.

I met with a franchise owner of Budget Blinds and we made selections for both Roman Shades and Sheers. The swatch used to determine the basis for the selection met with both of our expectations. However, when I received the Sheers, the color was off. The franchise owner agreed and we attempted to find an alternative that met the aesthetic principles but their options were very limited. He responded by not giving me a refund but by offering me a store credit. I don't trust the products from their manufacturers, and so there was some hesitancy to try a different sheer from the manufacturer to only be held hostage by the "all sales are final." My lesson learned is that not all companies believe in satisfaction guaranteed and this isn't one of them. I will never do business with this company and will share my experience with everyone I know.

Please do not give your business to this franchise. I always read reviews and this is my testimonial. I am extremely disappointed in the level of customer service I have received. It is simply uncalled for and I am unaware how this franchise is still in business. Setting an initial appointment, having Jerry out to our home, picking out our blinds, and paying for them were the easy part. I was told that our blinds would be shipped to us in 2 weeks. Two and a half weeks went by with no contact from Budget Blinds. So I called them. I was told that my blinds had never been shipped and they had no idea why that had happened. (Thank goodness I called!) They would call me back when they got a hold of their warehouse and get them shipped.

I ordered my blinds for my entire house with Barb at Budget Blinds in O'Fallon, MO. She was very helpful at first, trying to get my business. I specifically said that I needed these installed by a particular date as we were moving in and the house had no blinds. She said no problem. Right before we moved, I got a call from the installer stating he had to go hunting on that day and that he couldn't be over for three more days. We dealt with it. As he is installing the blinds, it is discovered that Barb forgot to order my specialty blind for our bathroom. I am getting mad now. She brought a $5 paper blind over and told me how sorry she is and will get it ordered.

I asked specific questions of a salesperson the company sent out to my home regarding the purchase of shutters. The salesperson lied to me. When I found out that she had lied, I contacted the company and was told Budget Blinds is a franchise; therefore, owners they can make their own decisions as how to sell. I contacted the CEO, Chad Hallock, in writing outlining exactly what had happened and he did not even respond. A very unethical company. Buyers beware!

I contacted Budget Blinds for a quote. I was quoted $1,448.37 for 3 kitchen windows with installation. I felt pressured to make up my mind that day. I should have declined the whole idea. Two problems occurred in their haste to lock in a deal: a math error in the written quote and a measurement error for one of the blinds. It's costing more than we were verbally quoted and now we have to wait to get our third blind. The balance will be paid when the job is done, of course, but I do not recommend this company if you want considerate professional service.

I called Rob ** on May 14, 2012, and placed an order to have the broken blinds replaced. He assured me that when they come in, he would contact me as he has done this in the past. He had also indicated that it would cost me $50 per window if he were to install the replacements. It is now July 27th and he has yet to return any of my phone calls. At this point, I don't know if the blinds have been ordered, shipped or waiting to be installed. I think this is the poorest kind of customer service you can offer. Someone should take the responsibility!