Bruno Independent Living Aids Reviews

Bruno's reps were wonderful and very professional. The ladies in the Indianapolis office were very good and everything went really well. The installation went smoothly and the gentlemen that came for that explained everything. They were very thorough and they showed up when they said they were going to. The stairlift looks very sharp nd it's a really nice piece of equipment. The seat doesn't look messy or tacky, and the way the base sits along the stairways is very attractive. We are very impressed with it and it's been very helpful.

I went to Advance Mobility, which is what VA uses, and their rep checked the tongue weight on my car. Then, he ordered everything for my chairlift and now, it hangs on the back of my vehicle. I like it.

The sales rep, Mark, was excellent. He seemed to understand the whole situation and was good at what he does. The reps from Bruno came out and looked at the steps and took some measurements. Then, they came back and put the stairlift in in a couple hours. It is working very well though it’d be nice if it was smaller but I don't think it could do the job that it’s doing.

The technicians were wonderful and they didn't take a long time to do the installation. They did it in very good timing and I was very pleased with them. It was a wonderful experience with Bruno.

We have a two-story house. My husband was very ill and was pretty much living on one floor. He was basically too weak to take the stairs. Also, my kitchen is on the other floor. I was going crazy running up and down the stairs so I killed my knees. We started researching products and the distributor for Bruno here popped up first. We had a great sales rep and he was very helpful.

The installers completed the installation within a day. We like the Bruno stairlift and I was satisfied with everything. We've had a stairlift for about 20 years so it's been a part of us.

William and I are really happy with the Bruno stairlift. It fits perfectly in our stairwell. It's been very helpful to my husband. It rides very smoothly. It's quiet. It's easy to operate. It's really been a blessing.

When their salesman came out, I was very happy with everything he suggested. I'm a heavier man, and he said that the stairlift would take a weight of up to 400 pounds, so I took it. I was very happy with the rep at 101 Mobility in Elgin. She answered all my questions. The service is fine. I had a problem and I called them, and they came right out and took care of the problem. The installation day was good. They came in the morning and installed it. I'm very happy with the stairlift. It's very good. My wife is also very happy with it. She was paralyzed on her left side, so the control being on the arm on the right side works great. Then we got two remote controls to send it up and down. The stairlift has helped her.

Bruno is first class. I had a Bruno for about 17 years, and that was why I called Bruno back. The first man came and checked it out. He said, “Well, I hate to tell you this, but I'm afraid you're gonna need a new one. I can't repair this one because they don't make the part anymore. But I've got one. This is the next generation of this same model.” So, I said, “Okay.” He brought it and installed it in the same place. It’s a straight stairlift. It’s called Elite, and it's a better machine than the old one. It’s a 15-year newer model. So, everything’s been improved. I wasn’t really expecting anything different than what I’ve had before since this is just a newer version of the same one and it operated the same way. It’s a little smoother, and it eliminates a few minor faults the old one had.

The Bruno stairlift works great. It’s a lot easier going up the steps and down.

Bruno made the most amount of sense with what the product was. The sales rep was a bit standoffish, but he was okay. He wasn't feeling well. He had just gotten out of the hospital. The installers were great. They had this whole little routine worked out. They were absolutely a snitch. I got the straight stairlift. It could be just a little more compact, but it does fit in the stairwell so that another person can walk down the stairs without being impeded by the stairlift.

Everything, so far, is going well with the Bruno stairlift. My mother's getting used to it. The Bruno sales rep was very friendly and informative. There was only one installer and he kept working right along. He was done in an hour. But everything looked good.

The lady with Bruno was very helpful and came out within a week after I called her. I explained to her what we needed. She went through it and told us we needed a curved stairlift, which is a special one. We discussed the entrance and exit, and how it would work. So far, it's been very good. The stairlift works. We're very pleased. The only downside is the remote controls don't work well. You push the remote, and it starts then it stops. You have to let it go, push it again, and it goes up a little way. It might stop, and you push it again. It might take two or three times to get it all the way up.

Bruno was a wonderful company. I'd do business with them again if I had to. They were very courteous and prompt, and they did a good job with everything and cleaned up their mess as they went along. I was very satisfied. One guy came back out today but of everything that we've tried on th product, it seems to work really well. I'm happy with everything.

Bruno is an excellent company. The sales rep was fantastic. He was very personable, knowledgeable and friendly. I really liked that the stairlift is very close to the wall. It's not intrusive.

The sales rep of Bruno was very good, knowledgeable and explained everything to us what we were inquiring about. The installation of the stairlift was very quick. They did a good job and they weren't here very long. The features of the stairlift are good. I like the idea that it charges up no matter where it's at. It looks like a very sturdy unit. It's also got a seat belt on it.

The installation took a couple of hours and the quality of the stairlift was very good. It’s very helpful for my aunt. But it would have been nice if Bruno had a standing one. It's hard for my elderly aunt to get up and down and it would have been a beautiful thing.

We've only had the Bruno stairlift for a month and it's been great. Being able to go up and down the stairs has been a life-changer for my mother.

Jeff, the installer, was very nice. The Bruno stairlift was a godsend. It solved a very big problem for me.

A lady came over and did her measurements. Then, a couple of people came over and installed the Bruno stairlift and showed me how to operate it. I got one that curves. You have to fold it up every time but other than that, it's good. I've only had the fuse pop on it a time or two but I just had to replace it.

I called EZ Able, and we set something up, and I liked what Bruno had. So, I bought a Bruno chairlift. The owner of the company did a very good job explaining it and trying to keep Nancy at ease. The biggest problem we were having is Nancy was having a hard time accepting the fact that she needed assistance. She kept looking at it as a, “Well, people will know I’m old.” The owner was very informative. She was very knowledgeable to me and very good with the client, Nancy, just keeping the conversation kind of lowkey and under no pressure. She was like, “Here’s what we’re gonna do, and here’s what’s gonna happen.”

Our Bruno lift works perfectly. It's great.

I was very comfortable with the Bruno rep I worked with. She presented it very comfortably for me to understand. She came to my house and she introduced herself and there was no pushiness. There was no insistence that I purchase the product. It was just a presentation at my kitchen table, which we were very comfortable at. She gave me the information for the different breakdowns and why the prices were a little bit different, and then she left it up to me. I appreciated that because it wasn't anyone that was referring that I was an older person and needed help understanding.

We just love our Bruno stairlift. We're very happy with it. Their reps were very nice to us. We couldn't ask for them to be any better. We were so happy they let us leave the ride that we always hung on when we went up the steps. We didn't take that off. When I get groceries or bring the clothes down to wash my clothes, we really appreciate that a lot.

Bruno came in and installed the stairlift in one day. The installer was very informative, and so far, the stairlift is good. It's straight, but it has the fold-away rail on the bottom, because we have a door, and the power swivel on the top. I was covered by our insurance, but we’re having a little problem with billing right now.

Both the sales people that came here were excellent. They answered all my questions and they were straightforward. If I said X, they answered X. Whatever my concerns were and that of my wife, they weren’t afraid to answer. They didn’t hem and haw around anything. If I asked them about something, they explained and told me what it was.

The sales representative was excellent, and the two gentlemen that came to do the install were very professional. They did a fine job.

The reps came out and understood our needs, and they helped us come to a decision on what would work best for us based off of our circumstances. We’re extremely pleased with the chairlift and the quality of it. It does great. My mom lives with us, and she can get up and down the stairs a lot easier now. She takes advantage of it all the time, up and down the stairs more often than before. She’s 80, and her mobility isn’t what it used to be.

Everything was great. The guy showed me how to use it, and it's been going well ever since. He was pleasant, really professional and didn't leave a mess either. The stairlift was in in no time, and it's very convenient for me at this particular time in my life.

Bruno was great. They were spot on. You call a lot of people and they call you back two or three days later. I called Bruno, and they called me back on that day the time they told me. I made my mind up which one I wanted, got it and the service and the quality could not be any better. They told me when the stairlift would be here and when they would install it, and they did everything they said. The gentleman they sent over was super nice, very informative, got his job done and cleaned up and left. It was a very pleasant experience. The stairlift goes straight down into my garage, and I found out something else about it, too. It's really good for when you buy a lot of groceries. At the bottom, I load the groceries and bring them up then my wife takes them in. My garage door walks into a mudroom and my kitchen is right there, so it’s perfect.

I talked to the fellow who came and put the stairlift in for me. He got me in the chair and told me how it worked. He was very fine, and the chair is great. I've been in the house 30 years, and it's the first time I’ve been upstairs in two years.

The sales rep was very informative. He absolutely knew the product and told us what we wanted to hear. We got a straight stairlift, and it does what it’s supposed to do. The stairwell is rather narrow, and I would rather it be wider, but it can’t happen. Also, I didn’t really want a stairlift because they’re ugly, but my husband cannot do the stairs. So, we had to get it. It's made it easier for him to get up and down the stairs.

I loved every bit of it, and I am so happy with Bruno. The installer was wonderful, and my father in law is really happy with the stairlift since he doesn't have to inch down those stairs and me hanging on to him. Now he can sit down, I can buckle him in and he can push the button on his own and get down or up. It's a lot easier to get him in and out of the car and go down to the garden area to help me garden. It is the best thing right now. This is what he needed and it makes me feel so much safer than him going up and down those stairs without it.

The sales rep was a real nice guy, very outgoing and almost acting like a member of the family. To us, we feel that we could trust more with somebody that’s more open. The installers were on time and very professional too. They kidded around some, talked and joked with each other, which is good. It means they have a good rapport with each other. They got the job done in fair time, and my wife is liking the stairlift very well. It has made it a lot easier on her. At this point, Bruno has done excellent. We can trust them, and we don't have any issues.

The installer was a very nice young man. He did a wonderful job. We love our Bruno stairlift. It’s a godsend. The fact that we can run it up and down empty helps so much. My husband can go up then I can bring it down and go up.

Everything was top flight. The Bruno reps did a great job and were pro all the way. The stairlift helps to get grandma up the steps, and it works perfectly. Very happy. The quality is great too.

I barely walk, and the stairlift is a big help to me. I like it. I use it every day, and it’s good for me coming down the stairs.

Bruno put a lift on my truck. They called, and I had to take my vehicle down there. Our conversation was there at the place. The lift works fine. They did an excellent job putting it on. It's 100% on time. It takes a big burden off me as far as transporting my chair.

The presentation took a while, but that's okay. Bruno made things easier going up and down.

My parents love the stairlift. It's very helpful and it works out for them.

The installation was really good. The techs did a good job and they were really nice. The stairlift's quality is really good and it has really helped. I couldn't do without it. I recommend Bruno.

Communication with them was excellent from start to finish. One of the office managers came and did the measurements. She also gave me brochures and all the different types of chairs. She was very insightful. We chose the top-of-the-line and three weeks later, the parts came in. The installer was very friendly and he gave us a lesson to make sure we had it all down. We were happy with the installation and I love the quality of the product. But one thing that annoys the bejesus out of me is the beeping sound. When it gets to the top of the steps, if you don't put it in the right spot, it just keeps beeping and beeping and beeping.

The rep was very nice. We got a straight stairlift and it fits fine. Its performance and functionality are great. Using it is very easy.

There are some quirky things about the stairlift with the remotes. And it seems that the footrest is a bit awkward. And it has a stuttering type of operation sometimes. Sometimes, it stops for no reason and there's not a positive click. But the installation was smooth. It was quick and easy.

Dealing with the reps was very satisfactory. They made sure I knew what I was doing and they were able to answer our questions. My son and daughter both talked to them as well and they were well-pleased with the reception they got. I got a straight stairlift and I'm well-satisfied. The installer was very courteous and he did his job.

The rep seemed very thorough. And the installer showed me how the stairlift worked. My wife has been using it successfully.

Bruno was short-staffed so sometimes, they had to reschedule. But the installation was good and the installers were very nice. The stairlift was installed three weeks ago and parts have been spontaneously falling off of the chair. We've collected the parts and someone's supposed to be coming later on today, to figure out what's happening with it. We're definitely having to have some follow up on it. I told them they needed to get over here quickly because my concern is that the next thing is it was gonna actually fall off the track or the chair was going to become unstable.

Bruno is a good product. As far as the installation, the electrical work and the cleanliness were marvelous. The wires were completely out of view, and the installation was done in about three hours. Both of the men who came were great. We had to call them back. One of the chairlifts was making rattling noises, and I think they lubricated the track. I'm not a mechanic but as far as I could tell, they loosened up and then tighten up the bolts and things on the chair itself, and it's working fine now.

Bruno was wonderful. The first guy was in and out and didn't do anything. But the second guy was fabulous and very thorough. He measured everything and looked for power. We live in a raised ranch so there are eight sets of steps and then a landing, and then another eight steps. So, we have two straight stairlifts. They leave the handrail up so the space is limited. I wish I would’ve known when they were installing and I would’ve told them to take the handrail off. I’m not a petite person. It is annoying. But the installers were very professional, quick and cleaned up everything.

Bruno took a while from the time we called them to come to the house. It was a couple of weeks but the installation went fine. I couldn’t ask for better. The stairlift is very helpful and safe.

The Bruno sales rep was very cordial and took care of my needs in a timely manner. I got a straight stairlift and it’s great.

Michael, the guy who sold the Bruno stairlift to us, works both Kansas and Missouri. You have to be licensed in Missouri and in Kansas, you don’t. But since he's licensed in Missouri, he has the skills. The stairlift has a split rail and there’s a little bit of a bump but that’s not an issue. I feel very good about the quality. We've used the Bruno stairlift a lot since it got in and it's performed well. I like it. It does its job well and I don’t have to walk.

I called Acorn and they wanted more money. They gave me a hard time about getting an electrician here so I decided to look elsewhere. Albany Stair Lift was the second place that I looked at and they were a little cheaper. They knew some electricians that could come. They're a little bit more convenient for the things that I needed so I went with them. The only thing was they told me the electrician was gonna come but he never did. I waited two weeks for the electrician to call. I called on the day they were supposed to install the stairlift and was still told the electrician was gonna come. I ended up having to get my own electrician over to my house. He dropped everything, came over that day, put all the stuff in I needed, and charged me $100 less than what I was gonna charged by Albany. I paid my electrician myself. Other than that, everything else was fine. My stairlift is very nice.

We bought Bruno through a third party. It was a Westchester chairlifting company. The reason we had to go with Bruno was because we didn't have much of a choice. It holds more weight than the other companies. The third party company was wonderful. There was a lot going on and they made the time in the evening to come and see me. They explained all options to me and the payments. I got a fair price. They had a sample of the chair itself and they explained how they were going to install it. Their sales guy must have been with me for at least an hour.

My mother needs to get down the stairs now that she has lung cancer. I got connected to James Medical and they were very pleasant and easy to deal with so I went with them. Their rep was really nice and excellent. We got the Elite stairlift. I wanted that because the seat was better for my mother. There were two models set up at the retail store and my mother sat on both of them. She looked like she was fighting out of the lower model but she fit comfortably in the upper model. The seat was broader and she felt more secure.

The salesman was a nice guy. He came out and made a bunch of measurements. He wasn't aware of how bad the remotes worked and he didn't say anything about that. He just said to push a button and it'd turn. So it was annoying me since I had in mind that when you push a button, it would go one way or the other. But after we got it, you had to sit there and hold the button the whole time, which is something that you can't do anything about. It's aggravating because the reason that you're doing that is because nobody's in it and you want to move it. I can understand that if somebody's in it, they might not want to turn it on and let it go. Then, the controllers were very touchy. The day before yesterday, a guy came over here and he spent about five hours trying to find places to put them where they would work. And I really haven't had time to play with them yet to see how they do. But I hope they do better.

I like our Bruno stairlift. It was installed in a very short period of time and the reps I dealt with were very good. I can go downstairs now and I'd tell my friends that it's what they should get.

Bruno's reps were very courteous and knowledgeable. We got the curved lift from them and it's been working fine.

The installer did a very good job. He said he's gonna come back in a couple of weeks and see if we can lubricate something. The stairlift is a little bit loud than normal when he put it in. He thought it might be a little quieter if it was lubricated a little more. But I was very happy with the people. They knew just what needed to be done and they did it fast. Everything works fine, except the seat was a little bit too high for me. But I feel much safer getting up and down the stairs than before without the stairlift.

On a number of occasions when there has been a power outage the lift does not work. It has needed new batteries and some internal device. A real problem and also a very costly one. When it is working it is fine.

Bruno's tech was very polite. And from start to finish, he was very helpful. He had me get into the chair and go up and down. And explained to me how the remotes work, and everything to operate the chair safely. It works perfectly because it got me from being dependent on someone to get me up and down and monitor me as I'm going up and down. I can get from point A to point B. And each day, I’m more mobile. This week, a day or so ago, I was left upstairs in the morning. And I was wondering how I was gonna do, but I was fine.

Bruno's sales agents were excellent and because of them, we found out that we were eligible to get the stairlift and that was huge. We purchased the curved model and initially, we were really concerned about how it would look in our house. But the gray-beige color that it came in goes really well with our colors. With it, my husband has access to the study upstairs so that's really nice.

The salesman was very good and thorough. The guy that installed the stairlift was very good too. We got a straight model and at the top, the chair can turn to let us out but not at the bottom.

Everything went well. I like being able to get up and down the steps. The stairlift is a really good machine.

The rep was very professional and the installers were very nice. The stairlift is excellent. I can go up or down the stairs whenever I want, which is great.

So far, our Bruno stairlift has worked okay. Looks good, too. The installer was also a nice guy.

Taylor was the salesperson we dealt with and she was just golden. She talked to me like a human. She wasn't real pushy selling. She was just a human being and that was the best part of it. She made it really easy to make everything go. The installer was also great. He worked and did a really good job. It was done before we knew it. I've been diagnosed with MS and the stairs just got harder and harder every day. So, the Bruno stairlift has been a lifesaver. The only thing that could have been better is downstairs, where the track comes down, it sticks out. If there was a way to push a button in the feet to come down, ‘cause bending down is a little bit of an issue. But I've figured out how to make that happen.

I got a Bruno curved stairlift and it has top quality. I like that it keeps me from having to walk up and down the stairs. It's a little cumbersome but not bad. I've grown used to it.

The sales rep was a good fellow. He showed us what had to be done and how much it would cost. He was there for a good while and went through everything. The two fellows that put the stairlift up were excellent. They worked hard putting it in and took time out to show us everything after they put it in. We were satisfied. The quality of the stairlift is good. We use it every day and it's a big help for my wife. Bruno is a good company.

We love the Bruno stairlift. It has given us some mobility that we didn't have before. So, it's great. So many of my colleagues are not aware that the stairlift is potentially available through the VA so I'm trying my best right now to spread the word to those that could possibly use it. The only issue that we have is the right arm won't stay up when you get out of it. It's heavy and when it falls, you feel it. You can't get out of the way and so it has hit me several times. So I called the VA and told them about it. They said they would get back to somebody and get it taken care of.

The sales rep from Bruno was a nice guy and I had a very good experience with him. The guys who installed the stairlift were very friendly and professional. They got it done quickly. The quality doesn't look too bad. Me and my husband are young, but we live in a house with stairs and we knew that we would someday have to have it anyway. And we can't pack the dog up and down the stairs.

The young man who came for the installation knew his business. We love the Bruno stairlift. It gives me more stability. We only had it put on half of the stairway because most of the people who come to the house come in through the front door, so they don't need to face a stairlift when they walk in the door. I can make it up from there, that's not a problem. It works perfectly. It was a wonderful experience working with Bruno.

The installers of our Bruno stairlift were very good with what they did. They were quick. The stairlift is working pretty well. I was totally satisfied. I’m just concerned that the other one is making noise. The rep told me to give it a few weeks. But it's been longer than a few weeks. They said they can come back and readjust.

My mother feels safe with the Bruno stairlift. The model that we got doesn't power rotate. She needs to rotate herself and she was a little uncomfortable initially. But she’s getting there. There's a seatbelt and it's nice. I would like for mom to be able to use it. The thing is, she can buckle herself in, but she cannot unbuckle it because the button is a little stiff. It’s pretty low on one side, so she couldn’t really reach it. It’s really hard to reach if you have limited mobility with your shoulder, or are not tall, so your arms are not too long. For a person who’s below average height, and especially somebody elderly, with some arthritis in the shoulder, it is really hard to unbuckle. So, she ends up not using it.

The Bruno stairlift is much quieter and faster than our old one but it’s still not very fast. It still takes a while to get down the basement, but we're happy with it. We were also very satisfied with the installers. They came and did it so quickly.

The installation of our Bruno stairlift went fine. They had it done the first day. But then they came back and they did some more things because they had to plug in, and my wife didn't like the way the bulky wire was coming around on it. So she said that needs to be hidden because we have a buffer on the hardwood floor on the bottom and it would hit it as it goes close to the wall. They fixed it. They were also very courteous. The quality of the stairlift is excellent.

The provided had the lift in stock so they were able to install it really quickly. The installation went perfectly and the lift has worked very nicely. We have a tenant who uses it and he absolutely loves it. It has greatly helped him. This was a great experience all around. We didn't have any problems, and everyone was very helpful and informative.

The Bruno sales rep was a nice guy. I liked him a lot. There were two guys who came for the installation, and they were excellent. The stairlift is wonderful. It helps my husband 100%. He didn’t want one in the beginning, but we got one and he loves it. I would highly recommend Bruno. The quality is wonderful. Bruno is an excellent company to work with, and we’re very pleased with them.

The Bruno stairlift seemed like the best deal. My wife has ALS and the stairlift made it easy for her to get up and down the stairs. We got three of the stairlifts because we have a split entry. We have one that comes down off the split down in the basement, one that comes from upstairs into the foyer, and one that covers about three steps going into the garage. They're fine.

The dealer was extremely friendly, very knowledgeable and treated us very well. They came out, put it in, got it taken care of real well and cleaned up. Installation was under four hours and it was excellent. The stairlift is also excellent value for what it is and what it does. I can go down to the basement, which I haven’t been able to do for some time now, especially during storms.

The quality of our Bruno stairlift is good. It even works when you come home with your heavy groceries to put on the stairlift and send them up those seven steps. Bruno helped a lot. I'd recommend it.

The Bruno stairlift works fine. It’s very helpful.

The installation of the Bruno stairlift went smoothly. The unit runs as expected. It seems like a good unit. My dad's at the max capacity of it, so I could tell it's straining. It's a max capacity unit, so this is the heaviest duty of all the stairlifts out there. If you're looking for a heavy-duty unit, Bruno would be the one I would recommend.

The installation of our Bruno stairlift was great and I enjoy it. We're going to have to make a modification at the bottom of the steps, but it's gonna take a while to do that. Right now, the chair at the bottom of the steps has very little room to move when I get down there. If we take this wall off, we'd have to shorten that one. They talked about that one long piece on the steps. They said they can do that. I love the stairlift. I didn't need it so much for going down. But coming up, I'm so weak and I have a really bad shoulder from a car accident years ago and going up the steps was very difficult.

All is well with the stairlift. The only thing I want to do is call them and see if we can speed it up a little bit.

My wife can't make the stairs. So in order for her to come home, they had put her in a stair glide. The fella that put it in was a nice, young man. He came from Easton, Connecticut, and I used to live over near there. So we talked a little about that. But it was a very, very nice job, and very professional-looking. I’m very satisfied. I'm also using the chair because I’m a semi invalid myself. It's been a help if I go up and down the stairs myself. Everything is working good.

I live in a three-story house, and I’m 85. I was thinking about moving to a one-story, but I like my house and I thought having stairlifts is a lot more reasonable. My son’s a contractor in Newport Beach, California. They install a lot of elevators and chairlifts in homes, and they recommend Bruno. The installers were great. My son’s always saying on their job, “You better keep everything clean because my mother’s gonna come and inspect.” They did the same thing. They left no mess, and it was perfect. All in all, Bruno is a really good company, and I’m very pleased with the people that did the installation. They were fast to respond, and everything’s great. Now, I don’t have to move into a one-story house. I like the stairlifts.

I really thought that Bruno is the more quality company. We were able to go to the store and try the products and ride. The installer was one guy all by himself. It was amazing. The installation was quite a job for him to do and he did it really quickly too. He was really good. The stairlift goes so slow. We joke about it. Having the lift is really a big adjustment, but it helps me not to have pain. The only thing is there's a little footrest and it's not built to take your weight. Also, the chair is so short that when I go sit down, I have this urge to put my feet on the footrest and push standing up so I can scoot myself back in the chair further because it's so short. I realized, "Oh, gosh, I better not be pushing on the footrest like that." So, I just quit using the footrest. I just leave it folded up and I'm hanging my feet in the air. The chair could be longer and they could make that footrest stronger so that you won't break it with your body weight.

My wife has been using the Bruno stairlift and she's very happy with it. Its quality is very good. It's quiet. It's not very fast, but that's fine. The installation was very quick. I work from home, so it happened while I was working, which was very painless.

The rep from Bruno was very knowledgeable, which was one of the reasons why we went with him. He explained everything. And the two men who came to install the chairlift knew what they were doing. My cousin and I live together and she cooks a lot. So, we have bowls and pots and we never could bring them downstairs because both of us are in our 70’s. With the chairlift, I’m able to bring stuff downstairs. We got a freezer downstairs too so, if she needs something, she could go downstairs or I go downstairs. We don’t fall down the steps. So, it’s great. The chairlift made us both comfortable about going up and down the steps. It makes us feel that we’re gonna stay longer in the house because we’re able to utilize everything. It has helped because when I used to come up the steps, it was tiring and it’s not now. So, anybody should have it.

I am a polio survivor and had a chairlift on my stairway that was way too old. I called the company that I deal with for other mobility issues and Bruno was the only option they had. Matt was my salesperson and he was an A-plus. He knew what he was talking about, coming and going. The main install guy then came with an assistant. They took out the old chairlift and put in the new one.

I used to have one of the Bruno crane lifts and one of the scooter platforms and they did me good. So, I also got a Bruno stairlift. I've dealt with Terry for quite some time. As far as the quality of the stairlift, it looks good. It's streamlined.

The speed in which they got the stairlift installed was terrific and the guy that was here was very polite. The only thing about the stairlift is there are bumps. It's not a smooth glide all the way up to the top. It's not a big deal, but that's the only thing I've noticed. Otherwise, I'm very happy with it.

I liked the salesman. He was great. He talked to us and we compared other companies and the quality of the stairmaster. Bruno seemed like a very reliable company and that was what we were looking for. The installation team was very, very efficient, and very business and nice. They explained everything that they were doing. I really liked them and I would recommend them to anybody. They are there when they say they are going to be there at a certain time and you make an appointment. The quality of the product is great and I'm very secure using it and that kind of x's out the cost. It's not cheap but it's an investment.

101 Mobility put in my Bruno stairlift and they did a fantastic job. Also, the quality seems pretty good. I got two installed outdoors and it's a good product. I like it.

The installation went very smooth and so far, the stairlift is working really well. It's good for my parents. They can get up and down the stairs easily.

I'm satisfied with my Bruno stairlift. It saved my hips because I was having a lot of pain in my hips and it has improved it in terms of when I go up at night. I just go straight up and I can turn the chair around and lift myself out. Before, when I get up the stairs, I'd be almost out of breath and I'd have to stand there for a little bit to get my hips back in.

My Bruno stairlift is a big help. Frontier Access came to my house and put the chair in. They were fantastic. The chair has been going up and down in the basement so I could do my laundry. I can't walk more than 100 yards so it helps a lot.

We removed one stairlift that failed and we got a new one at a very good place, and in one week flat, the fellow had it in and running and we're totally satisfied with it. It runs great. We're not replacing any stairlifts at this point. The fellow that’s in our medical center is a dealer of Bruno and he handles and services them. If something would go wrong, he is 10 minutes away from me. I'll never buy the more expensive model again. It's a loser. You can’t even adjust the height of the old one so that my wife could easily get in and out. They put an extended foot lift in, which cost us a couple of hundred dollars and that didn't help. So I've got a whole new guy that helped me. I've got a second stairlift that I'm going to upgrade.

The stairlift we have now is made a little better or made differently. It's just I'm not satisfied. My wife gets to the top of the steps and about 50% of the time, I would have to go up, shake it around then bring the chair down. She has a hard time and sometimes, she can't make it and she walks down. She wants me to take out the stairlift. She probably walked down 10 times already. If you get a chairlift, you want it to work. I'm gonna call that sales guy back and tell him to come and he has to do something.

The salesman was fine and so were the technicians who installed the stairlift. There was a hiccup because the kit that they sent was missing a part so there was a little delay. But there was no problem and the stairlift fits fine and works very well. I'm a big guy and it gets me up and down the stairs. It's very expensive but it's very useful.

The sales rep was very professional and responsive. So far, we've been happy with the Bruno. The compactness is okay. We have two, upper and lower, and the lower one comes down on the wood floor so it has that extra stuff on it. Because of that, they had to put it a little bit further away from the wall. My husband is 6 feet, and it's a little bit close for him.

The sales rep was a young man on his last week of employment there but he did a fine job. The installation technician was very good and knowledgeable. I got a curved stairlift and it’s a smooth ride. It’s very safe. The cost is quite a bit of money and the quality speaks out for itself. The Bruno stairlift allows me more availability to my house. I'm very satisfied.

The installation team did exactly what they wanted. The stairlift works and does what I need it to do and those guys down in Portland did a good job. Having the Bruno stairlift makes life easier.

I got a straight stairlift from Bruno and I wish it’s a little bit more compact. It's wider than I thought when it's folded up. When my mom sits on the stairlift, I gotta jiggle to make sure it's in the right position. So, it’s a little sensitive with the sensors. She’s scared of the stairlift. It’s not what she's used to. When I'm strapping her, she's got a death grip on those handles. It probably would be good if there's some type of harness, like a three-point belt, to maybe make them feel more secure. The arms could be slightly longer. The actual footage should be small because if she ever has to come downstairs with an ambulance or one of those chairs, it takes a lot of the space in the stairwell. But that could be just the way it is.

My uncle gave me a Bruno stairlift when he got into a home. When he gave it to us, it was such a blessing. But it went bad. So, we purchased another Bruno because we really liked Uncle Jim's. The sales rep and installation team were wonderful. They were nice guys and so obliging. I like the quality of Bruno. It’s great and the cost is fine. My uncle's stairlift was the best that they made. We were used to the best but this is a downgrade. There was a difference in it but we're getting used to it.

Our bedrooms are on the top floor and I was having trouble getting up there. We got a Bruno stairlift and it's working perfectly. I wouldn't want to be without it. I have no problem with the unit and with the person who installed it.

My parents have a raised ranch so it was becoming very difficult for my father to get up the stairs. We got a Bruno stairlift and he loves it. My mom uses it sometimes, too. She also loves it. It’s a wonderful product and very easy to use.

The guy that presented the brochure was outstanding, and told me what would happen and how long it would take. Because they had to do it custom for my particular situation. My house is unique. The installers were done in less than a day. They did a wonderful job, were neat, clean, and courteous. The only thing is, on a bit of a negative, the Bruno stairlift is close quarters on my knees after you make the left turn when you go up the stairs. Sometimes, my knee touches if I'm not careful. Also, I thought I just pressed the button and it worked. My wife also has a bad back so when I send the chair up for her, it wouldn't move more than three feet before it quit. But I didn't know I had to point the remote at the little black sensor on the wall. Now I do that and it's fine. It's a great quality product. It's good-looking, comfortable, and it works well.

I had a Bruno stairlift for 16 years, and it was fine. I just got a new one. I like them. The rep I just dealt with was professional. I went back and forth between the salesperson and the technician who installed it, so I wasn't sure which person I was gonna talk to the next time I talk to them. The tech was very amiable. We had a problem originally, and he came back and fixed it. So, I'm completely happy with it now. I got the straight indoor stairlift. I have a wide stairwell so it leaves plenty of room for people to go up and down.

I was in the VA hospital then I was sent home. I was eligible to receive a tailgate lift for my scooter, and they hired Bruno to install it. It went fine. We had a little mishap with the lift, and we had to get the VA to authorize a repair on it. Bruno performed the repair and we're very satisfied. We're able to use the lift now.

Being a veteran, my husband was supposed to have a tax credit, but he didn't get it. The doctor put the prescription in the order too, but Bruno didn't honor it. The guy worked here for four hours. It's fine except when you get up where he joined the two metals together, it makes a bang but it shouldn't bang and click and clunk like that. Something is not right where it was joined together. A week and a half is all we had used the stairlift. But it's a nice product when you got somebody crippled. I would recommend it to anybody.

We bought the Bruno stairlift because the firm that was selling it seemed to be a good one. The stairlift is attractive. The arms flip up. The seat and foot pedal flips up too. The stairlift doesn't look too intrusive though it's kinda bulky in the stairwell.

The reps were pretty good people. Everything went well, including the installation. The stairlift is very good. It helped me a lot.

The stairlift makes life much easier and so far, I'm pretty happy with the quality and the service.

I saw Bruno in a magazine and there was a coupon for $275 off. I called them and they came out to give an estimate and a price. They came back about a week later and it didn't take them long to put the stairlift in. I have problems with walking and I fall a lot, so my husband was concerned that I'd fall down the steps. He was after me to get a stairlift for a long time and I finally agreed. I love the stairlift and I use it as a dumbwaiter to take clothes down the basement or anything heavy.

I called Bruno. I sent the rep some pictures, and from there he figured it all out. Two days later, the stairlift was installed. It took the guy a while to install. But it was fine. When the stairflift is at the bottom, my wife thought it swung out also, like it does when it's at the top. It would be nice if it did that at the bottom, too. Other than that, it's fine. It's not bulky, but it's something getting used to. Because I don't use it when I go down the stairs, it's right there, so I just go sideways a bit. Also, my wife uses it, so she likes it.

They were real nice and showed me how to run it. The stairlift is working good. It's real simple to use. The door has to be shut before it works and there's a button to press it down and up. There's a key that we have to leave on so it runs all the time. They said to grease that cable in two or three years so that it goes up and down nicely.

Bruno was fantastic. They responded almost immediately and made a great recommendation. We were not present when they did the installation but the sales team and the installation team did a great job of accessing the house in doing the installation. I'm extremely happy with the entire process. The stairlift is great. It's exactly what was advertised that matches well with our décor. It runs well up and down. Their pricing was firm, so I was not able to negotiate a different price with them, which you always like to be able to negotiate the price down. But it was fair, and I understood. It was very clear in terms of how they were pricing things out. Unfortunately, I had to have a slightly more expensive option in terms of the length of the chair rail.

Our Bruno stairlift fits our needs better. We like it. We're glad that we made the decision to get it. It's serving its purpose.

The stairlift was something that I needed rather quickly and Bruno responded right away. I was able to get an appointment right away as well. I liked the installer very much and I feel very safe and comfortable in the stairlift. We had a problem initially but Bruno resolved it. I ended up down at the bottom and couldn't get back up again. They were able to instruct me on how to do the necessary steps to get it to work again.

The sales reps were very helpful and the installers didn't leave any mess, which was all I could ask. The Bruno stairlift works great so far and my parents like it.

We want to stay in this home that we've lived in for 55 years but it has a fairly steep set of stairs to get from our first floor to our bedrooms up on the second floor. Rather than be talked into moving out of this house, we decided having a stairlift was a step that we would take to make it easier to live here. I have a friend of our daughter-in-law who has a Bruno and spoke highly of it. The representatives that they have in Duncannon was delightful to talk to on the phone. They were what tipped the scales for us. They came to our house and explained in great detail the quality of Bruno's product as well as how much we would enjoy it. We knew they were local and their son was going to be the installer. We connected with them.

The Bruno stairlift was the most expensive. We got the curved stairlift because we didn't want to look at the chair at the bottom of the steps all the time if we drove up and our door was open. The chair itself is very neutral and goes with our decor a little better. The sales rep was very knowledgeable and the installation went very well. We called the techs back because we had them change it from multi to single user so that it wouldn't beep at the top of the stairs. My husband power swivels it at the top and we leave it in that position so he can get into it in the morning.

It took the tech two and a half hours to install. I did the manual. They wanted $1,100 just for the push button so I went, “No. Give me the manual one. I’ll just put it up.” Other than that, the quality of the stairlift is good. It's excellent for my wife.

The stairlift from Bruno has been wonderful. It is a smooth ride and it has helped me to get down to my laundry room and do the laundry. Also, it has helped my husband get downstairs and back up. It's been a godsend for us. If anybody needs a stairlift, Bruno is the one to go with.

I called Bruno and gave the rep some information about what I wanted. Within half an hour, this guy from Independence called me, who was right here. I live in West Salem. Independence is less than a half hour away. And he said, “Yeah, Bruno, we are the installer. If you wanted me to, I could come over this morning and figure out and give you an estimate.” I said, “Sure. Come on over.” I knew right away this is who I wanted. He was so straightforward. It was a deal, and it’s battery operated. It has a little trickle charger. I didn't have to do anything with my electricity. I had three stairlifts put in, and he said, “And we’d probably haven't done in half a day or at least within the day, definitely.” And he showed me everything and there was only one permit charge, not for each stair lift. That was it. And I said I’d go with it.

I chose Bruno because of several reasons. The seat looked more comfortable than their competition. But mainly, because it had a capacity of 100 pounds more than anybody else. And I liked the engineering. The installer was very knowledgeable and took his time. I had to limit my trips downstairs to one a day at the most. Now, I'm up and down that thing all the time because downstairs is where my playroom is.

The sales team is extremely knowledgeable. The rep knew exactly what we were looking for. It's a shame those curved ones are so expensive, though. But for the two straight ones, we paid $6,600 and another company wanted $9,000 for the same thing. The stairlift is extremely quiet going up and down and I like that. Also, it’s easy to operate. My wife doesn't have any problems with it. She runs up and down the stairs by herself pretty much now. But the chair may be a little more padded. Also, we had one bolt that came out of place. I got it back in and put it in all together again but I couldn’t understand how it fell out. But it’s not a big deal and it wasn’t anything that affected the operation. We’re extremely happy with the product.

The people who did the installation came to my house one time and took pictures and measured. The second time they came, they brought the stairlift and put it in. It took about eight months.

Bruno did a very good job. The installers got here within the timeframe they said they would. They got the job done in a good amount of time. They were able to adequately teach me how to use the stairlift. They stood there while I got on it and operated it. I did that a couple other times just to keep it in my mind so when my husband comes home, I can show him what to do. It's really neat.

The two guys who came out were amazing. They were very nice, polite, and professional. They did an amazing job. Their product is the best thing we put in the house.

The construction and everything look good. It seems to be working well. When I push down the arms, I have to use a lot of pressure, but it's okay.

The installation was one by one person and he did a great job. The cost of the lift was fairly reasonable and hopefully, it'll be durable. It's easy to use and it seems to be a good product. Also, the company I went with seems to be very proactive in backing it up.

I had a very good experience with the rep from Westchester Stairlift. He went out of his way and got me the chair before we even planned it. A younger gentleman came to install and they were very helpful. They shared everything about the chair which was very nice. The Bruno takes up less space than the other stairlift. The other one was more clunky. It's of perfect quality. It gives me more mobility and I'm able to get upstairs.

The team at Bruno was awesome. They were friendly, professional and they worked their butt off as quietly as they could, so my dogs didn't have a big problem. I was told that they're going to be here for about three hours, but they were here about an hour and a half. They did as much as they could. The stairlift helps a lot. I can go upstairs now without wincing in pain when I get at the top.

I called 101 Mobility and Greg the rep was very good. He came out the same day I called. He checked his inventory and he had the stairlift in the warehouse ready to go. And he was able to get it installed very quickly. He did a very good job. The stairlift folds up against the wall and it does what it's supposed to do. Bruno is a good company and their product is a very good stairlift.

I got a straight stairlift and it's of very good quality. It works and that's all we wanted. Bruno was very courteous and they understood.

The cost is a little outrageous. Even though it does help, it's very expensive. But the reps - the one that measured and the ones that came to install - were very good.

The salesman was a little bit misleading and we didn't quite 100% agree with everything he did. But the installer did very well and had first-hand knowledge that a salesperson would not have. Then, my wife decided that she wanted to have that motorized piece of track that will extend down automatically instead of having one that would be manual. They ended up having to bring another track out that had that motorized foldaway portion. But that was not an issue. We just had to wait a little while. We've been happy with their product so far and the service has been pretty good.

I liked everything about the stairlift from Bruno and it was wonderful working with their team. I call my chair Princess Margo. Somebody would call and they would say that it took me a while to get down, and I would say that I was on board Princess Margo. I'm enjoying my stairlift very much.

Our Bruno stairlift is good. We're glad to have it. It's been very helpful. It's one of those things that is necessary to have at a certain point. We're not having any problems with it. The installer hasn't had to come back and do any adjustments.

The rep came out and looked at the two options, either taking it up the left side, going up to the top and curving it back so that I could transfer off, or put it up the right side and run it straight out where I could transfer off to keep it away from the top of the stairs. The previous lift that I had just went to the very top. I would pivot around to stand up and I always had the feeling that I might tumble down the stairs. The rep suggested that it was better on the right-hand side. When you turned around to the left, there was a little hallway that went out into the room over the garage. It was a little congested there to try and have the lift and my scooter there at the same time.

The reps explained things very well. I had a problem figuring out how to get it to open up at the end of the stairs, and they showed me how to do it easily. They came over once when I called them. My Bruno is great. It used to take me three or four minutes to get up the stairs. Now, it takes me a lot less.

The sales visit with Bruno was done in a very professional manner and the information was straightforward or when I asked a question, there wasn't any hemming or hawing or making excuses or about anybody else's product. The installation was very fast, and the installer was accommodating and explained what was going on. He did a good job. Right now, the stairlift has made things much easier to operate, move around, and it has improved our attitude toward everyday activity.

They were fantastic and very thorough. When there were any hiccups, they were on the line with me, keeping me informed. ​Jonathan, the initial gentleman that showed up and throughout the process was also nice. I was very pleased with them. Even the installers, no problems. The Bruno stairlift is working and it's helping my parents out. I'm very happy with it.

The sales rep of Bruno explained everything. Everything was fine.

Our experience with Bruno was fine except for the time it took, but that wasn't their fault. The installation was perfectly fine. It was very efficient. They did a good job. So far, it's great.

Everything went fine with the installation of our Bruno stairlift. The sales guy assured me he could arrange it the way I wanted it done, and they did just that. They did well. We're satisfied with it.

Bruno did a good job. When they installed the stairlift, everything went very smoothly. The stairlift seems to be working fine and satisfies our needs.