Bruno Independent Living Aids Reviews

Everything went well. I like being able to get up and down the steps. The stairlift is a really good machine.

The rep was very professional and the installers were very nice. The stairlift is excellent. I can go up or down the stairs whenever I want, which is great.

So far, our Bruno stairlift has worked okay. Looks good, too. The installer was also a nice guy.

Taylor was the salesperson we dealt with and she was just golden. She talked to me like a human. She wasn't real pushy selling. She was just a human being and that was the best part of it. She made it really easy to make everything go. The installer was also great. He worked and did a really good job. It was done before we knew it. I've been diagnosed with MS and the stairs just got harder and harder every day. So, the Bruno stairlift has been a lifesaver. The only thing that could have been better is downstairs, where the track comes down, it sticks out. If there was a way to push a button in the feet to come down, ‘cause bending down is a little bit of an issue. But I've figured out how to make that happen.

I got a Bruno curved stairlift and it has top quality. I like that it keeps me from having to walk up and down the stairs. It's a little cumbersome but not bad. I've grown used to it.

The sales rep was a good fellow. He showed us what had to be done and how much it would cost. He was there for a good while and went through everything. The two fellows that put the stairlift up were excellent. They worked hard putting it in and took time out to show us everything after they put it in. We were satisfied. The quality of the stairlift is good. We use it every day and it's a big help for my wife. Bruno is a good company.

We love the Bruno stairlift. It has given us some mobility that we didn't have before. So, it's great. So many of my colleagues are not aware that the stairlift is potentially available through the VA so I'm trying my best right now to spread the word to those that could possibly use it. The only issue that we have is the right arm won't stay up when you get out of it. It's heavy and when it falls, you feel it. You can't get out of the way and so it has hit me several times. So I called the VA and told them about it. They said they would get back to somebody and get it taken care of.

The sales rep from Bruno was a nice guy and I had a very good experience with him. The guys who installed the stairlift were very friendly and professional. They got it done quickly. The quality doesn't look too bad. Me and my husband are young, but we live in a house with stairs and we knew that we would someday have to have it anyway. And we can't pack the dog up and down the stairs.

The young man who came for the installation knew his business. We love the Bruno stairlift. It gives me more stability. We only had it put on half of the stairway because most of the people who come to the house come in through the front door, so they don't need to face a stairlift when they walk in the door. I can make it up from there, that's not a problem. It works perfectly. It was a wonderful experience working with Bruno.

The installers of our Bruno stairlift were very good with what they did. They were quick. The stairlift is working pretty well. I was totally satisfied. I’m just concerned that the other one is making noise. The rep told me to give it a few weeks. But it's been longer than a few weeks. They said they can come back and readjust.

My mother feels safe with the Bruno stairlift. The model that we got doesn't power rotate. She needs to rotate herself and she was a little uncomfortable initially. But she’s getting there. There's a seatbelt and it's nice. I would like for mom to be able to use it. The thing is, she can buckle herself in, but she cannot unbuckle it because the button is a little stiff. It’s pretty low on one side, so she couldn’t really reach it. It’s really hard to reach if you have limited mobility with your shoulder, or are not tall, so your arms are not too long. For a person who’s below average height, and especially somebody elderly, with some arthritis in the shoulder, it is really hard to unbuckle. So, she ends up not using it.

The Bruno stairlift is much quieter and faster than our old one but it’s still not very fast. It still takes a while to get down the basement, but we're happy with it. We were also very satisfied with the installers. They came and did it so quickly.

The installation of our Bruno stairlift went fine. They had it done the first day. But then they came back and they did some more things because they had to plug in, and my wife didn't like the way the bulky wire was coming around on it. So she said that needs to be hidden because we have a buffer on the hardwood floor on the bottom and it would hit it as it goes close to the wall. They fixed it. They were also very courteous. The quality of the stairlift is excellent.

The provided had the lift in stock so they were able to install it really quickly. The installation went perfectly and the lift has worked very nicely. We have a tenant who uses it and he absolutely loves it. It has greatly helped him. This was a great experience all around. We didn't have any problems, and everyone was very helpful and informative.

The Bruno sales rep was a nice guy. I liked him a lot. There were two guys who came for the installation, and they were excellent. The stairlift is wonderful. It helps my husband 100%. He didn’t want one in the beginning, but we got one and he loves it. I would highly recommend Bruno. The quality is wonderful. Bruno is an excellent company to work with, and we’re very pleased with them.

The Bruno stairlift seemed like the best deal. My wife has ALS and the stairlift made it easy for her to get up and down the stairs. We got three of the stairlifts because we have a split entry. We have one that comes down off the split down in the basement, one that comes from upstairs into the foyer, and one that covers about three steps going into the garage. They're fine.

The dealer was extremely friendly, very knowledgeable and treated us very well. They came out, put it in, got it taken care of real well and cleaned up. Installation was under four hours and it was excellent. The stairlift is also excellent value for what it is and what it does. I can go down to the basement, which I haven’t been able to do for some time now, especially during storms.

The quality of our Bruno stairlift is good. It even works when you come home with your heavy groceries to put on the stairlift and send them up those seven steps. Bruno helped a lot. I'd recommend it.

The Bruno stairlift works fine. It’s very helpful.

The installation of the Bruno stairlift went smoothly. The unit runs as expected. It seems like a good unit. My dad's at the max capacity of it, so I could tell it's straining. It's a max capacity unit, so this is the heaviest duty of all the stairlifts out there. If you're looking for a heavy-duty unit, Bruno would be the one I would recommend.

The installation of our Bruno stairlift was great and I enjoy it. We're going to have to make a modification at the bottom of the steps, but it's gonna take a while to do that. Right now, the chair at the bottom of the steps has very little room to move when I get down there. If we take this wall off, we'd have to shorten that one. They talked about that one long piece on the steps. They said they can do that. I love the stairlift. I didn't need it so much for going down. But coming up, I'm so weak and I have a really bad shoulder from a car accident years ago and going up the steps was very difficult.

All is well with the stairlift. The only thing I want to do is call them and see if we can speed it up a little bit.

My wife can't make the stairs. So in order for her to come home, they had put her in a stair glide. The fella that put it in was a nice, young man. He came from Easton, Connecticut, and I used to live over near there. So we talked a little about that. But it was a very, very nice job, and very professional-looking. I’m very satisfied. I'm also using the chair because I’m a semi invalid myself. It's been a help if I go up and down the stairs myself. Everything is working good.

I live in a three-story house, and I’m 85. I was thinking about moving to a one-story, but I like my house and I thought having stairlifts is a lot more reasonable. My son’s a contractor in Newport Beach, California. They install a lot of elevators and chairlifts in homes, and they recommend Bruno. The installers were great. My son’s always saying on their job, “You better keep everything clean because my mother’s gonna come and inspect.” They did the same thing. They left no mess, and it was perfect. All in all, Bruno is a really good company, and I’m very pleased with the people that did the installation. They were fast to respond, and everything’s great. Now, I don’t have to move into a one-story house. I like the stairlifts.

I really thought that Bruno is the more quality company. We were able to go to the store and try the products and ride. The installer was one guy all by himself. It was amazing. The installation was quite a job for him to do and he did it really quickly too. He was really good. The stairlift goes so slow. We joke about it. Having the lift is really a big adjustment, but it helps me not to have pain. The only thing is there's a little footrest and it's not built to take your weight. Also, the chair is so short that when I go sit down, I have this urge to put my feet on the footrest and push standing up so I can scoot myself back in the chair further because it's so short. I realized, "Oh, gosh, I better not be pushing on the footrest like that." So, I just quit using the footrest. I just leave it folded up and I'm hanging my feet in the air. The chair could be longer and they could make that footrest stronger so that you won't break it with your body weight.

My wife has been using the Bruno stairlift and she's very happy with it. Its quality is very good. It's quiet. It's not very fast, but that's fine. The installation was very quick. I work from home, so it happened while I was working, which was very painless.

The rep from Bruno was very knowledgeable, which was one of the reasons why we went with him. He explained everything. And the two men who came to install the chairlift knew what they were doing. My cousin and I live together and she cooks a lot. So, we have bowls and pots and we never could bring them downstairs because both of us are in our 70’s. With the chairlift, I’m able to bring stuff downstairs. We got a freezer downstairs too so, if she needs something, she could go downstairs or I go downstairs. We don’t fall down the steps. So, it’s great. The chairlift made us both comfortable about going up and down the steps. It makes us feel that we’re gonna stay longer in the house because we’re able to utilize everything. It has helped because when I used to come up the steps, it was tiring and it’s not now. So, anybody should have it.

I am a polio survivor and had a chairlift on my stairway that was way too old. I called the company that I deal with for other mobility issues and Bruno was the only option they had. Matt was my salesperson and he was an A-plus. He knew what he was talking about, coming and going. The main install guy then came with an assistant. They took out the old chairlift and put in the new one.

I used to have one of the Bruno crane lifts and one of the scooter platforms and they did me good. So, I also got a Bruno stairlift. I've dealt with Terry for quite some time. As far as the quality of the stairlift, it looks good. It's streamlined.

The speed in which they got the stairlift installed was terrific and the guy that was here was very polite. The only thing about the stairlift is there are bumps. It's not a smooth glide all the way up to the top. It's not a big deal, but that's the only thing I've noticed. Otherwise, I'm very happy with it.

I liked the salesman. He was great. He talked to us and we compared other companies and the quality of the stairmaster. Bruno seemed like a very reliable company and that was what we were looking for. The installation team was very, very efficient, and very business and nice. They explained everything that they were doing. I really liked them and I would recommend them to anybody. They are there when they say they are going to be there at a certain time and you make an appointment. The quality of the product is great and I'm very secure using it and that kind of x's out the cost. It's not cheap but it's an investment.

101 Mobility put in my Bruno stairlift and they did a fantastic job. Also, the quality seems pretty good. I got two installed outdoors and it's a good product. I like it.

The installation went very smooth and so far, the stairlift is working really well. It's good for my parents. They can get up and down the stairs easily.

I'm satisfied with my Bruno stairlift. It saved my hips because I was having a lot of pain in my hips and it has improved it in terms of when I go up at night. I just go straight up and I can turn the chair around and lift myself out. Before, when I get up the stairs, I'd be almost out of breath and I'd have to stand there for a little bit to get my hips back in.

My Bruno stairlift is a big help. Frontier Access came to my house and put the chair in. They were fantastic. The chair has been going up and down in the basement so I could do my laundry. I can't walk more than 100 yards so it helps a lot.

We removed one stairlift that failed and we got a new one at a very good place, and in one week flat, the fellow had it in and running and we're totally satisfied with it. It runs great. We're not replacing any stairlifts at this point. The fellow that’s in our medical center is a dealer of Bruno and he handles and services them. If something would go wrong, he is 10 minutes away from me. I'll never buy the more expensive model again. It's a loser. You can’t even adjust the height of the old one so that my wife could easily get in and out. They put an extended foot lift in, which cost us a couple of hundred dollars and that didn't help. So I've got a whole new guy that helped me. I've got a second stairlift that I'm going to upgrade.

The stairlift we have now is made a little better or made differently. It's just I'm not satisfied. My wife gets to the top of the steps and about 50% of the time, I would have to go up, shake it around then bring the chair down. She has a hard time and sometimes, she can't make it and she walks down. She wants me to take out the stairlift. She probably walked down 10 times already. If you get a chairlift, you want it to work. I'm gonna call that sales guy back and tell him to come and he has to do something.

The salesman was fine and so were the technicians who installed the stairlift. There was a hiccup because the kit that they sent was missing a part so there was a little delay. But there was no problem and the stairlift fits fine and works very well. I'm a big guy and it gets me up and down the stairs. It's very expensive but it's very useful.

The sales rep was very professional and responsive. So far, we've been happy with the Bruno. The compactness is okay. We have two, upper and lower, and the lower one comes down on the wood floor so it has that extra stuff on it. Because of that, they had to put it a little bit further away from the wall. My husband is 6 feet, and it's a little bit close for him.

The sales rep was a young man on his last week of employment there but he did a fine job. The installation technician was very good and knowledgeable. I got a curved stairlift and it’s a smooth ride. It’s very safe. The cost is quite a bit of money and the quality speaks out for itself. The Bruno stairlift allows me more availability to my house. I'm very satisfied.

The installation team did exactly what they wanted. The stairlift works and does what I need it to do and those guys down in Portland did a good job. Having the Bruno stairlift makes life easier.

I got a straight stairlift from Bruno and I wish it’s a little bit more compact. It's wider than I thought when it's folded up. When my mom sits on the stairlift, I gotta jiggle to make sure it's in the right position. So, it’s a little sensitive with the sensors. She’s scared of the stairlift. It’s not what she's used to. When I'm strapping her, she's got a death grip on those handles. It probably would be good if there's some type of harness, like a three-point belt, to maybe make them feel more secure. The arms could be slightly longer. The actual footage should be small because if she ever has to come downstairs with an ambulance or one of those chairs, it takes a lot of the space in the stairwell. But that could be just the way it is.

My uncle gave me a Bruno stairlift when he got into a home. When he gave it to us, it was such a blessing. But it went bad. So, we purchased another Bruno because we really liked Uncle Jim's. The sales rep and installation team were wonderful. They were nice guys and so obliging. I like the quality of Bruno. It’s great and the cost is fine. My uncle's stairlift was the best that they made. We were used to the best but this is a downgrade. There was a difference in it but we're getting used to it.

Our bedrooms are on the top floor and I was having trouble getting up there. We got a Bruno stairlift and it's working perfectly. I wouldn't want to be without it. I have no problem with the unit and with the person who installed it.

My parents have a raised ranch so it was becoming very difficult for my father to get up the stairs. We got a Bruno stairlift and he loves it. My mom uses it sometimes, too. She also loves it. It’s a wonderful product and very easy to use.

The guy that presented the brochure was outstanding, and told me what would happen and how long it would take. Because they had to do it custom for my particular situation. My house is unique. The installers were done in less than a day. They did a wonderful job, were neat, clean, and courteous. The only thing is, on a bit of a negative, the Bruno stairlift is close quarters on my knees after you make the left turn when you go up the stairs. Sometimes, my knee touches if I'm not careful. Also, I thought I just pressed the button and it worked. My wife also has a bad back so when I send the chair up for her, it wouldn't move more than three feet before it quit. But I didn't know I had to point the remote at the little black sensor on the wall. Now I do that and it's fine. It's a great quality product. It's good-looking, comfortable, and it works well.

I had a Bruno stairlift for 16 years, and it was fine. I just got a new one. I like them. The rep I just dealt with was professional. I went back and forth between the salesperson and the technician who installed it, so I wasn't sure which person I was gonna talk to the next time I talk to them. The tech was very amiable. We had a problem originally, and he came back and fixed it. So, I'm completely happy with it now. I got the straight indoor stairlift. I have a wide stairwell so it leaves plenty of room for people to go up and down.

I was in the VA hospital then I was sent home. I was eligible to receive a tailgate lift for my scooter, and they hired Bruno to install it. It went fine. We had a little mishap with the lift, and we had to get the VA to authorize a repair on it. Bruno performed the repair and we're very satisfied. We're able to use the lift now.

Being a veteran, my husband was supposed to have a tax credit, but he didn't get it. The doctor put the prescription in the order too, but Bruno didn't honor it. The guy worked here for four hours. It's fine except when you get up where he joined the two metals together, it makes a bang but it shouldn't bang and click and clunk like that. Something is not right where it was joined together. A week and a half is all we had used the stairlift. But it's a nice product when you got somebody crippled. I would recommend it to anybody.

We bought the Bruno stairlift because the firm that was selling it seemed to be a good one. The stairlift is attractive. The arms flip up. The seat and foot pedal flips up too. The stairlift doesn't look too intrusive though it's kinda bulky in the stairwell.

The reps were pretty good people. Everything went well, including the installation. The stairlift is very good. It helped me a lot.

The stairlift makes life much easier and so far, I'm pretty happy with the quality and the service.

I saw Bruno in a magazine and there was a coupon for $275 off. I called them and they came out to give an estimate and a price. They came back about a week later and it didn't take them long to put the stairlift in. I have problems with walking and I fall a lot, so my husband was concerned that I'd fall down the steps. He was after me to get a stairlift for a long time and I finally agreed. I love the stairlift and I use it as a dumbwaiter to take clothes down the basement or anything heavy.

I called Bruno. I sent the rep some pictures, and from there he figured it all out. Two days later, the stairlift was installed. It took the guy a while to install. But it was fine. When the stairflift is at the bottom, my wife thought it swung out also, like it does when it's at the top. It would be nice if it did that at the bottom, too. Other than that, it's fine. It's not bulky, but it's something getting used to. Because I don't use it when I go down the stairs, it's right there, so I just go sideways a bit. Also, my wife uses it, so she likes it.

They were real nice and showed me how to run it. The stairlift is working good. It's real simple to use. The door has to be shut before it works and there's a button to press it down and up. There's a key that we have to leave on so it runs all the time. They said to grease that cable in two or three years so that it goes up and down nicely.

Bruno was fantastic. They responded almost immediately and made a great recommendation. We were not present when they did the installation but the sales team and the installation team did a great job of accessing the house in doing the installation. I'm extremely happy with the entire process. The stairlift is great. It's exactly what was advertised that matches well with our décor. It runs well up and down. Their pricing was firm, so I was not able to negotiate a different price with them, which you always like to be able to negotiate the price down. But it was fair, and I understood. It was very clear in terms of how they were pricing things out. Unfortunately, I had to have a slightly more expensive option in terms of the length of the chair rail.

Our Bruno stairlift fits our needs better. We like it. We're glad that we made the decision to get it. It's serving its purpose.

The stairlift was something that I needed rather quickly and Bruno responded right away. I was able to get an appointment right away as well. I liked the installer very much and I feel very safe and comfortable in the stairlift. We had a problem initially but Bruno resolved it. I ended up down at the bottom and couldn't get back up again. They were able to instruct me on how to do the necessary steps to get it to work again.

The sales reps were very helpful and the installers didn't leave any mess, which was all I could ask. The Bruno stairlift works great so far and my parents like it.

We want to stay in this home that we've lived in for 55 years but it has a fairly steep set of stairs to get from our first floor to our bedrooms up on the second floor. Rather than be talked into moving out of this house, we decided having a stairlift was a step that we would take to make it easier to live here. I have a friend of our daughter-in-law who has a Bruno and spoke highly of it. The representatives that they have in Duncannon was delightful to talk to on the phone. They were what tipped the scales for us. They came to our house and explained in great detail the quality of Bruno's product as well as how much we would enjoy it. We knew they were local and their son was going to be the installer. We connected with them.

The Bruno stairlift was the most expensive. We got the curved stairlift because we didn't want to look at the chair at the bottom of the steps all the time if we drove up and our door was open. The chair itself is very neutral and goes with our decor a little better. The sales rep was very knowledgeable and the installation went very well. We called the techs back because we had them change it from multi to single user so that it wouldn't beep at the top of the stairs. My husband power swivels it at the top and we leave it in that position so he can get into it in the morning.

It took the tech two and a half hours to install. I did the manual. They wanted $1,100 just for the push button so I went, “No. Give me the manual one. I’ll just put it up.” Other than that, the quality of the stairlift is good. It's excellent for my wife.

The stairlift from Bruno has been wonderful. It is a smooth ride and it has helped me to get down to my laundry room and do the laundry. Also, it has helped my husband get downstairs and back up. It's been a godsend for us. If anybody needs a stairlift, Bruno is the one to go with.

I called Bruno and gave the rep some information about what I wanted. Within half an hour, this guy from Independence called me, who was right here. I live in West Salem. Independence is less than a half hour away. And he said, “Yeah, Bruno, we are the installer. If you wanted me to, I could come over this morning and figure out and give you an estimate.” I said, “Sure. Come on over.” I knew right away this is who I wanted. He was so straightforward. It was a deal, and it’s battery operated. It has a little trickle charger. I didn't have to do anything with my electricity. I had three stairlifts put in, and he said, “And we’d probably haven't done in half a day or at least within the day, definitely.” And he showed me everything and there was only one permit charge, not for each stair lift. That was it. And I said I’d go with it.

I chose Bruno because of several reasons. The seat looked more comfortable than their competition. But mainly, because it had a capacity of 100 pounds more than anybody else. And I liked the engineering. The installer was very knowledgeable and took his time. I had to limit my trips downstairs to one a day at the most. Now, I'm up and down that thing all the time because downstairs is where my playroom is.

The sales team is extremely knowledgeable. The rep knew exactly what we were looking for. It's a shame those curved ones are so expensive, though. But for the two straight ones, we paid $6,600 and another company wanted $9,000 for the same thing. The stairlift is extremely quiet going up and down and I like that. Also, it’s easy to operate. My wife doesn't have any problems with it. She runs up and down the stairs by herself pretty much now. But the chair may be a little more padded. Also, we had one bolt that came out of place. I got it back in and put it in all together again but I couldn’t understand how it fell out. But it’s not a big deal and it wasn’t anything that affected the operation. We’re extremely happy with the product.

The people who did the installation came to my house one time and took pictures and measured. The second time they came, they brought the stairlift and put it in. It took about eight months.

Bruno did a very good job. The installers got here within the timeframe they said they would. They got the job done in a good amount of time. They were able to adequately teach me how to use the stairlift. They stood there while I got on it and operated it. I did that a couple other times just to keep it in my mind so when my husband comes home, I can show him what to do. It's really neat.

The two guys who came out were amazing. They were very nice, polite, and professional. They did an amazing job. Their product is the best thing we put in the house.

The construction and everything look good. It seems to be working well. When I push down the arms, I have to use a lot of pressure, but it's okay.

The installation was one by one person and he did a great job. The cost of the lift was fairly reasonable and hopefully, it'll be durable. It's easy to use and it seems to be a good product. Also, the company I went with seems to be very proactive in backing it up.

I had a very good experience with the rep from Westchester Stairlift. He went out of his way and got me the chair before we even planned it. A younger gentleman came to install and they were very helpful. They shared everything about the chair which was very nice. The Bruno takes up less space than the other stairlift. The other one was more clunky. It's of perfect quality. It gives me more mobility and I'm able to get upstairs.

The team at Bruno was awesome. They were friendly, professional and they worked their butt off as quietly as they could, so my dogs didn't have a big problem. I was told that they're going to be here for about three hours, but they were here about an hour and a half. They did as much as they could. The stairlift helps a lot. I can go upstairs now without wincing in pain when I get at the top.

I called 101 Mobility and Greg the rep was very good. He came out the same day I called. He checked his inventory and he had the stairlift in the warehouse ready to go. And he was able to get it installed very quickly. He did a very good job. The stairlift folds up against the wall and it does what it's supposed to do. Bruno is a good company and their product is a very good stairlift.

I got a straight stairlift and it's of very good quality. It works and that's all we wanted. Bruno was very courteous and they understood.

The cost is a little outrageous. Even though it does help, it's very expensive. But the reps - the one that measured and the ones that came to install - were very good.

The salesman was a little bit misleading and we didn't quite 100% agree with everything he did. But the installer did very well and had first-hand knowledge that a salesperson would not have. Then, my wife decided that she wanted to have that motorized piece of track that will extend down automatically instead of having one that would be manual. They ended up having to bring another track out that had that motorized foldaway portion. But that was not an issue. We just had to wait a little while. We've been happy with their product so far and the service has been pretty good.

I liked everything about the stairlift from Bruno and it was wonderful working with their team. I call my chair Princess Margo. Somebody would call and they would say that it took me a while to get down, and I would say that I was on board Princess Margo. I'm enjoying my stairlift very much.

Our Bruno stairlift is good. We're glad to have it. It's been very helpful. It's one of those things that is necessary to have at a certain point. We're not having any problems with it. The installer hasn't had to come back and do any adjustments.

The rep came out and looked at the two options, either taking it up the left side, going up to the top and curving it back so that I could transfer off, or put it up the right side and run it straight out where I could transfer off to keep it away from the top of the stairs. The previous lift that I had just went to the very top. I would pivot around to stand up and I always had the feeling that I might tumble down the stairs. The rep suggested that it was better on the right-hand side. When you turned around to the left, there was a little hallway that went out into the room over the garage. It was a little congested there to try and have the lift and my scooter there at the same time.

The reps explained things very well. I had a problem figuring out how to get it to open up at the end of the stairs, and they showed me how to do it easily. They came over once when I called them. My Bruno is great. It used to take me three or four minutes to get up the stairs. Now, it takes me a lot less.

The sales visit with Bruno was done in a very professional manner and the information was straightforward or when I asked a question, there wasn't any hemming or hawing or making excuses or about anybody else's product. The installation was very fast, and the installer was accommodating and explained what was going on. He did a good job. Right now, the stairlift has made things much easier to operate, move around, and it has improved our attitude toward everyday activity.

They were fantastic and very thorough. When there were any hiccups, they were on the line with me, keeping me informed. ​Jonathan, the initial gentleman that showed up and throughout the process was also nice. I was very pleased with them. Even the installers, no problems. The Bruno stairlift is working and it's helping my parents out. I'm very happy with it.

The sales rep of Bruno explained everything. Everything was fine.

Our experience with Bruno was fine except for the time it took, but that wasn't their fault. The installation was perfectly fine. It was very efficient. They did a good job. So far, it's great.

Everything went fine with the installation of our Bruno stairlift. The sales guy assured me he could arrange it the way I wanted it done, and they did just that. They did well. We're satisfied with it.

Bruno did a good job. When they installed the stairlift, everything went very smoothly. The stairlift seems to be working fine and satisfies our needs.

Jordan, the rep from Bruno, and the two guys that put the stair end were excellent. What was helpful to us was Jordan gave us the name of someone who had already invested in the stairlift. We talked to that person and got a positive response from him. We like pretty much all of the stairlift and our kids are impressed.

The place that installed the stairlift highly recommended it. They were wonderful and it took an hour for them to install it from beginning to end. They had no mess and were extremely nice people. We love the fact that the stairlift swivels around so my husband doesn't have to even get on the step at all. It folds up and is compact.

This chair is for my MIL to get up and down stairs since moving in with us 2 wks ago. The chair was installed at the end of December 2021. The electric extension arm was replaced 4 days ago due to slamming to ground or sticking and not working. Since that repair, the battery won't stay charged. On the battery, the red light is on as it should be. Sometimes the green light is on, until she tries to use the chair. Then the yellow light flashes and all lights go off except the red light. The chair may briefly start, then it just stops. Codes occasionally flash on the chair, however half of them are not even found in the owner's manual so I have no idea what they mean. They flash briefly, then it's just blank. The green light on the back of the chair is on the entire time. We love the chair and thought it would be perfect to keep her independence and do it safely, but so far it's not been worth the money spent and she's still having to crawl up the stairs on her knees.

The Bruno reps were excellent people. The stairlift is great, but it's slow and it's a little tight at the top because my hallway’s real narrow.

I haven't been able to use the stairs for three years and then it got to where my husband could hardly use them anymore either and so we got Bruno. It's made it so much nicer for both of us to be able to go up and down the stairs. We have a family room down there that we can go into now. My husband also has a shop down there. This morning, our girls came over to take down our Christmas decorations and they used that chairlift to take things downstairs. They set things on the seat and used the remote.

We've had a very good experience with Bruno. The installation was very fast and they did a great job. I use the lift for groceries and laundry. The quality is great. Everything works fine.

I called Bruno and asked for them to come for an estimate. The rep asked a bit about what we had, because there's a bigger price differential if you have curved stairs versus not. And we don't have curved, so that wasn't an issue. He came and showed me their product, and gave me an estimate. He showed us the literature and talked about it. I asked him some questions about the battery, and how the stairlift works. He told us that he wouldn't call us back, that he is not a high-pressure salesperson, that if we chose to go with it, he would wait for our call. We talked it over. In a day or two later, we decided to go ahead with it. He gave us an estimate, and that estimate was what it was. So, it was good.

The installer knew what he was doing. He had put several stairlifts in. He did a good job. The cost is worth it. We really love it that we don't have to ruin our knees going up and down the stairs.

The gentleman who came and installed the stairlift told me that when the package came, the chair itself was damaged in the delivery. So, in order to get it going, he installed a chair, which looked brand-new to me, and he said it would take him about a week or two to get the chair installed. I told him to take care of that and then come back in to replace it, and that was what he did. Now, instead of my mom going up and down the stairs 20 times for the day, she did it 50 times for the day. My neighbors and people come by and get a grand tour of the Bruno stairlift.

I really like the Bruno product being a US-based company and all the good stuff that came with purchasing. There are a lot of companies out there, but Bruno stood out in my mind for many different reasons. Purchasing it was awesome. Everything was perfect. My parents are really benefiting from the use of the Bruno stairlift quite a bit. My mother had fallen a couple of months back and wasn't able to go up and down the steps anymore. If it wasn't for these chairs, she wouldn't be able to go to her bedroom on the third floor. It would have been impossible for her to maintain her living the way it is now. Everything is going well with it and the quality seems to be top-notch. The chair swivel can hold up to 300 pounds. It's solid. It’s well-constructed and works seamlessly. It doesn't rattle.

The installation crew and sales rep were excellent. They could have installed the chairlift on December 10 but we had to wait until the next week 'cause we were having an extra plug. So they did the installation the next week. My husband can now get up to the second floor and take a shower. So he's very pleased.

After the salesman came, the tech was out here within three days. Pacific Mobility installed it on the 23rd of December and did an excellent job. For the short time we had the Bruno, I liked it very much.

Working with the installers was excellent. The main thing was that they were able to do the install so quickly. We had a concern about the product and they came within a couple of days and took care of that. The Bruno is working out very well but the thing where the user puts their feet could be longer.

The lady manager came and talked about the Bruno. We signed up the day she was here and the purchase process was easy. The chairlift is of good quality. I recommend it. It has helped me. I was crawling upstairs and that was wearing me out. So, this way is much easier.

I can't seem to get the remote working. The lift is working good but I can't retrieve it. If I send my wife downstairs, she has to resend it up from downstairs and I can't retrieve it standing upstairs. Also, for some reason, they couldn't put the safety belt on so I have no safety belt. I've called customer service and it's been a while now.

The sales rep and the installation team did a great job. I like the way Bruno's stairlift is fastened because my stairs would not work with the way other stairlifts are fastened. Also, it works great. I love it.

We really love the stairlift. No more grunting and groaning going up the stairs every night and coming down in the morning. Also, it's made and put together really good.

The reps were very helpful and informative. We like the stairlift a lot. It's so helpful especially 'cause the stairs are the worst. I can't hop and down the stairs.

The dealer offered Bruno and they explained the different features. They got the chairlifts in a reasonable amount of time and installed it. The only issue we've had is that the chair has to be swiveled to get in and out on the top of the stairs. That swiveling action is not the easiest for an 86 year old and I haven't talked to them about it. I wish there was an automated way for the chair to swivel instead of manually pushing the chair. But otherwise, it fits pretty well in the stairwell. Also, it seems solidly made. I just got it installed. Let’s see how long it will last.

It was excellent with the Bruno sales rep. I'm happy with the product and with the people that installed it. They were smart, compassionate and clean.

The sales representative was very good and the installation was easy and excellent. I like the way the Bruno stairlift works. The only one issue that I've come across so far is that seatbelt is stuck. It locks, one-fourth out. But it's a great stairlift and my mom loves it. It's very easy to operate. It's a big help to us.

My stairwell is a little narrow, which was why I was concerned initially, but it makes life a lot easier for me. It's serving the purpose and my family is not complaining that it's taking up too much space and inhibiting flow on my stairwell. The installers came on time and finished a little early, and the gentleman told me what the process was going to be. It was an excellent experience. The stairlift has made me sleep a lot better. I'm not so apprehensive about thinking about that I was going to have to engage the stairs every day. There were consecutive days when I had to sleep in my office or in the media room because I couldn't get upstairs or when I was upstairs, I couldn't get downstairs.

The experience with the Bruno reps was fantastic as well as the installation. It didn't take that long and we were amazed. My husband is the one using the stairlift and it was a little jittery on turns. The installers came out before Christmas, rode it and checked it all out. It was a question of new working in and if not, they will come back. It's not a bad thing and it's tiny. But my husband wanted to make sure there wasn't wrong that would get worse. Since the installers came out, it’s been the same but it isn't an issue. It's working fine. We have multiple turns and my husband was hearing a little bitty rumbling on the big turn. But it will work itself out because it's new. He didn't want the stairlift and I was the one fighting for it, watching him struggle to get up the stairs. But now, there isn’t a time he hasn’t used it. He loves it and I love it, because I know that he's not going to tumble down the stairs.

The installers did a good job. The Bruno stairlift does what it's supposed to do. It goes up and down the stairs, and it has helped me quite a bit so far. The quality is all right but it needs to come up and turn on the landing, instead of getting at the top of the stairs and then having to turn around and getting off.

The stairlift has helped a lot and it’s a great product for my husband because he needs it. The installation was wonderful as well as the man who did it, and the quality of the stairlift was very good. I’d recommend Bruno.

I fell and broke my leg on a Thursday night, and I live in a house that's nothing but stairs. I got three stairs up, then you turn, then you got five stairs up, then you turn again, then you got another seven stairs, and that gets you up to my living area. After I came home from the hospital, I managed to get upstairs, and then, with the help of two strong boys that live next door, they lifted me up into a wheelchair. But I was stuck. I couldn't get downstairs or out of my house. I called Bruno because they installed my neighbor's stairlift and she lives in a house that's just like mine. We're townhouses side-by-side.

The people that came and installed my Bruno stairlift were very professional and helpful. I had a problem the very first day. They installed it, and the very next morning, it stopped working. They were here within a half an hour and it turned out, it was one little thing that needed to be adjusted. It has worked right through then. I was barely making it up and down the stairs. So, I would try and limit myself to once a day, which was not really doable because I'm still working from home. My office is upstairs. Everything else is downstairs. So, I was doing multiple trips a day and killing myself. So, this stairlift has made life much easier.

The only difficult part was it took so long for the manufacturing company to get the stairlift shipped to the business that I had ordered it from. But it only took about half a day for the installers to install it. They did a good job. I like everything about the stairlift. It has helped me out a lot physically.

The stairlift made a world of difference. It's given my husband freedom to come down the stairs. It’s quiet and aesthetically, it wasn't as bad as I thought it was going to be. So I was impressed. We love it. It's a godsend. Our sales rep was Wade and he was wonderful. The installation was fine. When our remote wasn't working properly, they came back out and gave us a new remote.

The Bruno chair escalator is a good product. The sales guy who visited here and the dealer who interacted with me later on were okay. They were pretty prompt and good people. The sales guy spent quite a lot of time here. He told us all the technical information. He did a good presentation. The only thing was the installation was delayed a little bit. It took a couple of weeks more before they actually came and installed the product. They said that it was all because of the shipping issues going on in the country.

Bruno stairlift is one of the best and I like that it gives me the ability to go up and down to the basement. The house that it was in before had really wide stairs while in the house I'm in now, it's much narrower. But we haven't had any problems with it.

I’m enjoying our Bruno stairlift tremendously. My mother-in-law is enjoying it far more than what I'm enjoying it for, but it makes my life a whole lot easier getting her in and out of the house. We had two other competitors come and speak with us. We felt more comfortable with the Bruno brand, and we had heard some discouraging remarks about one of the three that came in. So, we didn't even consider that one. There was nothing overwhelmingly different between Bruno and the third one but we didn't want to self-install and we also felt very confident in the product after the Bruno salesman who came out explained everything to us.

The Bruno representatives were courteous, seemed to know exactly what they were doing, and worked well together. They worked hard and fast, and did a nice job. The stairlift is a straight shot up. At the bottom of the steps, there's a door that goes to the right, and they had to put a section of the rail so it would swing up. So when the stair is on a ridal position, the chair has to be up the rail a little ways so that section of the rail can fold up and doesn't block the doorway. So far, I'm happy with it. It seems to be solid and sturdy. I like the way it folds up out of the way for family members that don't need to use it. There's plenty of room to go up and down the steps when it's folded out of the way. It's not a hazard for others.

The sales rep was a perfect gentleman. He answered every question and was above and beyond being helpful. The stairlift from Bruno is better than the old one. It isn't quite as wide so it's a tad more room and so far, the quality has been perfect. My husband has dementia very badly and sometimes forgets how to use it but with his short memory, it fits him well. Also, I have comfort knowing that I can get up and down the steps without hurting. It's a blessing.

We had a Bruno stairlift but it broke. Getting it replaced was great. We kind of had a little issue at first with the new stairlift. When it first got put in, there was no noise that it made. Then, a couple weeks later, we started hearing this noise as it was going up the stairs. We had them come back out and look at it, and they said it was normal. So, it is what it is.

I have a very bad lung condition and traveling up and down the steps, before I got the stairlift, I was huffing and puffing. Now, I don't have to do that. The Bruno stairlift has really been a relief for me. The installation went very well and quickly. I was really surprised. I like the way they put it in. They didn't have to tear down any of my walls. All on the steps and very neat. Everything was fine. I had a little problem with the seat belt. At my age, I just wasn't pulling it enough. But my daughter kept working with it and, finally, it came out. I have really enjoyed it because, at 92, I have to come up and down and go to the bathroom I don't know how many times.

The stairlift is wonderful and the quality is very good. I like the way it goes up and comes down and it's not very hard to operate.

The tech was knowledgeable and agreeable. The first two days we had the stairlift, the guy had to come back a couple of times because we were having problems. But right now, it's working. I’m glad we got the stairlift.

My stairlift goes straight up and down but there is a point where I go to the second floor and I have to change stairlifts. It doesn't turn a corner and I have to walk to the other stairlift. It is one continuous piece. But I've had a good experience with Bruno.

The installation happened quicker than they said it would. They did measurements and then said it might be a while before the equipment came in, but it came in quicker than they said. Once the equipment was in, it took them no time at all to come and install it. So it was a very good experience. The whole process went very smoothly. They were professional and the tech took his time to explain to us how the stairlift works. It's nice and quiet. It's easy to use. We love it. My husband has been able to move around from upstairs to downstairs. He’s safer in his home now. So the stairlift has been a godsend.

I had a very good experience with Bruno. The rep was very knowledgeable and nice. The stairlift fits in there fine. There's still plenty of room to get around. It functions well, too. My mother-in-law has been able to use it really easily. It also folds up nicely and is tight against the wall.

We have the model where you push down on the lever to turn it and my son has a lot of difficulties doing turning it. He can power up and down with it. But if he's not well, then we will go up behind him and hit the lever and swirl it. We don't have the power swivel. Other than that, the stairlift works excellent. We deal with Dorothy at Area Access, and she's been very easy to work with. Area Access is easier to work with. I have a maintenance agreement on it. So everything is great.

The sales rep explained everything and I was very well pleased with his presentation. During the installation, one fella put the stairlift together outside. Then another fellow arrived and they put it together in the house. They did a perfect job. But right now, there's a little bit of a bump in the stairlift. At the top of it, there’s a screw that’s out and I don't know if it should have been screwed in or not. Also, it makes some noise going halfway up. But other than that, I'm enjoying it tremendously. I use it every day and night. It's wonderful. It made it easier for me to get up and down the stairs.

I had a Bruno stairlift prior to the one I have no and I loved it. It was 10 years old, and it started having issues, and they couldn't fix it. So when we decided to replace it, we wanted a Bruno because it had worked for 10 years and gave me no problem. They installed a new stairlift and it worked for a couple of days and then it's not working right. They said there's a wheel that's catching. I've been waiting a week now for parts. I'm a little unhappy that a brand-new piece of equipment is already broken. Other than that, a Bruno is a quality lifetime stairlift.

Everything was good with the sales visit. The installation was very efficient. The stairlift is definitely helpful. My father is able to walk, so he doesn't use it all the time. But it's good that it's there.

The reps were very nice. The installation took about half an hour. The Bruno satisfied the need for my dad to get up and down the stairs. I don't like that it's as wide as it is but I can't do anything about that. It takes up a lot of space and it's uncomfortable to go up the stairs with it because it narrows the stairway significantly.

My husband loves the stairlift. It's made us able to stay here. The only negative comment he gave me was that I could’ve got him a faster one.

The installers were very professional and they did a great job. The stairlift is working out for my parents very well. But, there's a chirp coming out of the system periodically. It's seems intermitted. What I do is I give Bruno a call. Otherwise, my parents are very satisfied with the unit. They are very happy with what it does for them. They wish it was little bit faster, but the older generation is very impatient. They want things to move at the speed of light.

My Bruno stairlift is the most wonderful damn thing and I love it. My insurance paid for it and I got the one that goes straight up the step. The way my steps are made, it’s almost like you're climbing a wall when you walk up the steps. So you have to pull really hard and it was extremely painful for me to go up and down the steps. Now, I just sit on my thing, and zip down and zip up like nobody’s business. I tell everybody I’m riding my Cadillac.

I had Acorn and it was working fine, but it was a used one. And when I started down the stairs with it, then I was on the way back up, it quit. So, we called the company to come in and fix it. When their guy came, he had the parts with him and he would not touch the steps that it was at. So, we got to checking around and a relative got on her phone and found a Bruno sales rep in Fort Wayne, at James Medical. We called him and when he came up, he measured our stairs, gave us a surprise, and brought the stairlift up. It's a much better chair than Acorn and we're very well-satisfied with it.

I love the stairlift that I got from Bruno. It's a pair of thing for if you’re going up and down the steps, and it’s working fine. It helped me out a lot. When it was installed, the installers were pretty good and it took a month.

Bruno gave me my freedom back. I injured myself and I was staying all the way in a different part of the city at a family friends, and accommodations was not set up for what I needed. I looked online and said I was going to go by the showroom and test their stairlift out to see if it was what I needed. And it was. I liked the set up that was in the showroom and they were very courteous. I asked if could I get an appointment right away and they did that. I also did a little research on it online and due to the conditions now, I like the way that it was set up because it's set up as more of a straight rail. I also liked the availability. I needed something right away, so that also played a part in my decision to go with them.

Our Bruno stairlift is great. It’s a lifesaver. It's really smooth and solid. We really like it. A friend of ours had gotten Acorn. They have a landing and that makes it a little more service-needy. They've had to have service in quite a bit because of the landing. Ours is straight up, and there are no problems. As far as the installers, they were here and out in no time, and explained everything to us. They were really nice.

My stairlift from Bruno works. It kind of aggravates me. It's sort of like driving a car. You got to know when to lift and lift down. It’s either lift up or down before it will run, but it’s doing good. I like it.

We enjoy the Bruno stairlift. It's more comfortable, faster and quieter than our Harmar. We love the Bruno. I worked with the owner of the company where we got the stairlift from. Her name's Garol. I called and talked to her because we had one already and I was just wanting information about not only getting the Bruno, but having them install the one going downstairs. She was very helpful. Overall, Bruno is the best. The only drawback is the price. It's so expensive. But if you can afford it, that would be the one to get.

The stairlift goes straight up and down. It seems like a nice chair. It gets me to where I have to go.

It took two months for the insurance company to get approval, then two weeks for the company to come in. But it went well. I was at work the day they came to install it. But my in-laws were here. They came in, did it well. They were good people. One came back to talk to me, explained everything and showed me the dimensions. This brand works well. My mother-in-law is using the stairlift. She is able to get upstairs. Everything seems to be going great.

The plastic bottom of our two chairlifts cracked under normal use making the chairs unsafe. The chairs are 7 years old and because of that the manufacturer refuse to send us a replacement part. It looks like they used the wrong type of plastic for such an important part.

We're enjoying Bruno. We had the first one for 17 years and it just died. And they replaced it with another Bruno. They did not replace it for free. It was $5,000. But the person that installed the chair did a great job. The stairflift works beautifully. If you have a snag somewhere along the way, Bruno will come out and service it.

Bruno's product is good quality. I have leg issues and my washer and dryer is in the basement, so I'm very pleased with it.

Both companies came and did whatever they had to do to fix the tub, then the VA chose who they wanted to do the work. They worked all day getting chair put in. It goes straight up the stairs. It's well-made and very sturdy. It works great and it's good for my husband. It takes up room, but my husband needed it, so it's good. Bruno did a good job.

The installation crew did a great job. The remote control is nice and the stairlift looks good to me.

Bruno's reps were wonderful, very professional, and friendly. They told us how this goes and how everything works. So far, my husband likes all of the features of the stairlift. He likes being able to get in the seat. I buckle him into the safety belt and off he goes. And he's pleased with that. For him, it has done wonders. He's able to go downstairs and go out into the backyard, which he has not been able to do for five years.

We had been talking about getting a chairlift for going up and down our basement because that's where we wash our clothes. We asked a guy about it and we were told about the it. A guy then came out and looked at our staircase. We have a really narrow staircase and we didn't know if a chairlift would fit well. We had the Bruno chairlift installed and the guy who did that was really good. He explained everything to us as he was doing it. Bruno is well worth it and we were well-satisfied.

Bruno is American-made and it has a good reputation. My stairway is split so I had two of their chairlifts installed. When you sit on it and get everything ready, sometimes it won't move until you wiggle a little bit. It needs a connection. Also, it would beep when you get on it. The seatbelt would be on and the should be arm straight. This beeping happens very frequently for both units. You click the last thing in and it stops. The units could beep a little less.

Bruno was excellent and the people that we dealt with couldn't have been better about everything. We're very happy and we are loving our stairlift.

My dad uses our Bruno stairlift almost daily and it's been a really good addition. It helps him be a little more independent. The company that put it in for us was local and they were really helpful when they came out and gave us a bid. And it was the most convenient. They were also very professional and fast. We were concerned that there would have to be some remodeling done but because we were able to get the retractable part at the base, it didn't affect the doorway. And because it goes into the stairs, it doesn't affect the wall. So, we didn't have to change anything in our house in order to put it in.

The installer was really nice. But he wanted to get in and out. So he wasn't very personable and he wasn't explaining things. He's like, “Well, if you’ve got a problem, just call the company.” But this is a $3,000 product. Also, the stairlift has been clicking and making noise when it's coming up the stairs. I want it out of my house and for Bruno to give me my money back.

My husband is the one who really needs our Bruno stairlift, and he has really enjoyed using it. The installation was hectic. Something was on the schedule so my husband had to leave here at a certain time. The guys who installed really hurried up to accommodate him so that he could get out of here and lock the place up. They did a wonderful job because they left when we needed them to, and they did a complete installation. We interviewed a few other companies, too, and we thought Bruno was the best one to go with. We thought their salesman made a good presentation.

The Bruno sales representative was wonderful. I got a straight stairlift. I like it the way it is. It's great all the way around. I'm very well satisfied with it.

Our Bruno stairlift is kind of streamlined-looking and it moves very nicely and smoothly. We couldn't be happier. My wife was very hesitant about getting a stairlift, but we both like it. We haven't moved in yet, but we tried it a couple of times and I think it's gonna work out well. It seems to fit in our stairwell good. The man that did the install did a good job. He worked all day and he was very nice.

It was very easy to work with the rep, his team, and the technicians who installed the lifts. The techs did a thorough job and explained what they were doing. The new lift is working fine. It's working well for my wife. Look into Bruno over and above any other brands. You will find a lift that is very well-designed and functional. You will be very happy with it.

The installer was a very likable person. He was very courteous and he answered our questions. We're happy. Everything's working fine. The Bruno has helped me get up and down the stairs.

The installation went really smoothly. The only problem I had with the Bruno was I could not get a left-hand folding rail through the manufacturer. So, I ended up going with the right-hand unit instead of a left-hand one because they had the right-hand folding rails in stock. That's working out fine but it's probably safer at the top, a little harder at the bottom. If I'd gone with the left hand unit, it would've been easier at the bottom, but a little scarier at the top. Other than that, the stairlift is safe. The parts issue was a big deal. I had lined up a different company if Bruno couldn't come through from me.

I had a very good experience with the rep. It was very thorough. The installer was very nice and everything was done professionally. He put tarps down to make sure nothing got dirty. He was in and out within two hours. I got a straight stairlift and it fits very well. The quality is great and we like the compactness. It has helped my wife tremendously and it has given my wife more mobility coming up and down the stairs.

We love the Bruno lift. The fellow that installed it gave us good instructions and did a really nice job. He was very efficient. Everything was wonderful about it. We wish we had gotten one 20 years ago. We’re more than happy with it.

Bruno had the best price. Their rep was excellent. We got a chair on a running rail and it's doing fine. It's because you can fold it. When I go up and down the steps to get to the car, it’s totally out of the way. And it only takes a second to put the seat down, for my wife to sit down and put the belt on. And she goes down, stands up, and gets in the car. I'm very happy with it. It's been a big help. Without it, my wife cannot even get out of the house.

Bruno has really good reviews. There was another brand but there were issues about parts getting there on time and the difference between it being a US branded product versus an overseas product. There were also some of the concerns with customer service and not getting responses timely or at all. There was also a family friend who gave some insight. They worked for a lift company and knew of the Bruno brand. They said that that was definitely worth the cost in the sense that you get the customer service, the lifetime warranty, and that it's a good brand.

My Bruno stairlift does a good job. When I hit the switch, it comes up or down. It's nice and smooth, and there's no hesitation.

The people from Bruno were amazing. They came and did the measurements, and kept us informed of where we were at with getting the stairlift. Then, two gentlemen came and installed it in a couple hours and it works perfectly. The installers did a great job. We had a stairlift at another house and this is our second one. The quality of the chair as well as the rail is better. Overall, it's like we got a Cadillac instead of a Pinto. It's so much nicer than our last one. My husband is able to get downstairs now whereas before, that was a very difficult task.

We got a chairlift for my mother-in-law to be able to get up and down the stairs. We chose a local company, North Georgia Mobility, and when we went in, we asked about a stairlift. They use Bruno and they gave us the price and told us it would be five to seven days. We went ahead and purchased, but it turned out to be a month and a half before we could get the chairlift. We don't have a shower downstairs, and the wait time was extremely cumbersome since my mother-in-law was not able to shower in the process. Other than that, it was an easy install, and the people were wonderful. They're a great company. The chairlift we got is straight, fits very well and it's not in the way. It holds up well and has been extremely helpful. It definitely impacted my mother-in-law’s life. She's able to get up and down the stairs to take a shower.

My experience with them was good overall. The chairlift goes up and down fine. I like the compactness of the chair and how it can charge at any position. Also, the rail doesn't take up that much room on the side. Everything's been good with it.

The person who came out to measure was very courteous and fast. We got two stairlifts and with them, we are able to get my husband out the house. Before, I wasn't able to get him out to doctor's appointments. The transport company wanted to charge $423 one way because he was on the second floor and he couldn't come down. The VA provides transportation, but I have to get him out to this door, so I couldn't use that either. With the stairlifts, we get where we're going and we come back when we want to. We're not on the schedule of a transportation company. The stairlifts are of excellent quality. I have to have Bruno come in though because the physical therapist said there's a piece where the feet sit on that's missing. And the other day when I took my husband out, there's something at the very end on the right side of the armrest that came off.

I purchased the Bruno stairlift because Westchester Stairlifts was immediately able to say how they would solve the fact that I needed this installed not within five or six weeks, but within a week. They did a temporary one then they came back in six weeks. They were excellent. They did everything that they said that they would do and knew what they were doing. The owner who was here was terrific too. He answered all the questions, and everything was great.

The stairlift was fully worth it. We bought a Bruno wheelchair lift for our car, and we liked it, so we stayed with Bruno. We did the transaction through the phone and email because of COVID. Mostly, I took pictures of the stairwell and measurements and sent them to them. We agreed on the stairlift, so they came and installed it. They were quite professional. They also went over the safety precautions one is supposed to take with it, and there was a demonstration. It was very good. We have the straight stairlift, and I don't use it, but I like that it turns so that my husband can get out of it onto the landing at the top of the stairs instead of over the stairs. My husband is not confined to just one floor of the house anymore.

So far, I'm very pleased with my straight stairlift from Bruno.

We have a fully accessible home except for the upstairs, and I had a lift that we had put up for my daughter 12 years ago to take her from the garage level to the basement. My youngest daughter passed away, so now, we use it. I called the company who took care of my lift, and they recommended Bruno and their product. I originally wanted to get a complete stairlift from the bottom up to the landing, and then up to the next level but the lead time on that was two to four months because it was a custom order. So instead, I had to buy two individual ones. One to the landing, and the second, from the landing to the second floor.

The guys from Westchester Stairlift were great. And the chairflift is awesome. It has made a lot easier for my mom.

The stairlift has helped out a lot. And I'm really proud of this thing. Also, the installers did a good job. They didn't do what the last people did in here who didn't put too much grease on it. So, it works good. It's quiet. It's a lot better than the other one which gave me trouble from day one. And I could never get anybody out here to fix it. So I'm glad the VA got this.

With therapy, I could now go up and down stairs by walking, but I feel more secure with using the chairlift most of the time. It works for me, and it would probably work for you too.

The stairlift helps but it's bigger than I anticipated as far as taking that room on the stairs. Also, the seat was too small. They had to get a different seat and back. And the bottom footplate is way too far in. I could hardly get my feet on it. The seatbelt wasn't long enough, because they got an extension and it didn't fit. Also, I'm not happy with the transition joint. It’s not a smooth ride over it. But that was the way it was. It’s overpriced compared to other things out there.

Once the chairlift was installed, going up and down the stairs became a breeze. So I'm very grateful for the benefit it has given me. It has improved my life enormously. Brian did an incredible job setting it up. He worked like a demon. He worked neatly and installed the chairlift. He was also clear. He knew exactly what he was doing. There was no mess and fuss. It happened so fast, I could hardly believe it.

Some reps came out and took pictures of my stairway. They did everything they needed to and had my stairlift built. Then a guy came and installed it. Morgan was his name and he did an excellent job. They also did a virtual tour the other day from Seattle. My back is sore all the time but now, at least I don't have to crawl up the stairs.

My Bruno stairlift has afforded me the mobility that I need. It’s wonderful.

I'm a veteran and I got my whole right leg amputated due to cancer, so the VA purchased the wheelchair lift from Bruno and they put it on my truck. It's pretty cool. It goes all the way through the driver's side, and then it'll go up and put the wheelchair in the back of the truck. I like it. It's working well. I'm gonna be using them to get some driving equipment put in, being an amputee, so I look forward to working with them.

We had a lift put in the van to put the scooter on, and that was a Bruno. The installation went great. The installers were really good to work with. After they got it installed, they showed us all about it and what to do to maintain it. The quality is good.

The sales rep came in and gave me the options of which ones are available. We’re a big family and a little heavyset, so we chose the 400 pound one. We got the straight one. Two gentlemen showed up and they had stairlift installed in a matter of a couple hours. They explained everything to us, how it works and went over all details once it was installed then I got on there, tried it out, and it worked fine. Once we fold it up, it’s compact enough. However, my father told me yesterday that the stairlift was doing something funny. He said it was getting a knocking noise when it was halfway up, but we ran through it a couple of times and it didn’t do it while I was listening. I figured I would wait and see if it happens more often and give Bruno a call.

Bruno had the best reputation and I liked that their stairlifts are made in America. I like Wisconsin. They seem to have a great deal of pride in what they do. The sales visit was very good and I was very pleased with the company, EZ Able. They answered any question. During the installation, the guy was great. The stairlift is making a little bit of a sound though and I need to call them. The stairlift has made all the difference in the world in our life. We were going to have to sell our house. We live on the lake and my husband loves it, and he didn't want to leave. This has made him be able to stay and enjoy it. We've had three other couples that are going to have to get chairlifts, and we have convinced them to do this.

A number of the disc in my spine and my knees are deteriorating and the Bruno stairlift made things a lot easier. My wife was never gonna use it but her knee was bothering her and she ended up using it too. It was really easy to operate. I get up the steps and I'm not ready to pass out. I feel safe when I use it. Just for instance, when I came to the hospital last time, I needed to come by ambulance. An ambulance came and I had an infection set in to my body. I couldn't stand up and the people would have to take me up in a chair. Every little movement of my spine hurt tremendously. They just wheeled me to the stairlift and was able to put me on there. Instead of banging the steps with the ambulance chair where I would have been in such excruciating pain, I was able to traverse the steps rather easily with the stairlift and then they were able to put me onto a stretcher and take me out. It was a good experience overall.

The salesperson was professional and gave us options on two different kinds of stairlifts. We went with the single rail stairlift and it fits well in the stairwell. But I still haven't figured out how to install the banister on the other side. The installation went fairly smoothly as far as putting the parts in. They had some difficulty in getting the unit itself to operate properly. But they did get it working within the prearranged install time. So they didn't have to come back. They finished it off that day. My wife uses the stairlift and she likes it. It’s taken away the stress from her going up and down the stairs. In fact, it's opened up the downstairs to her.

The guy who installed the stairlift was good and sociable. He did his job. I could get out of the house once I had the stairlift. So, I like it a lot. The only thing I don’t like is the way it ran electric wire on top of it. I worry about shoveling the snow. Other than that, I'm satisfied.

Everybody said Bruno was the best and I looked for a local dealer to see if it was even available on the West Coast and made that choice. The sales rep was fabulous. He said he was coming at 11:00 and was here 2 minutes before. He answered every question and gave us a lot of information. I can't say a single thing that I wasn't impressed with, and I'm a picky broad. We weren't sure about the product, but we were certainly impressed with the representation.

The installation was great. The guys came in and worked well. They were really good. I was very impressed. The chairlift has fantastic quality. My mom is using it right now, and it's been very nice. We wouldn't be able to have her here without it.

The stairlift is good for me ‘cause I don’t have to climb them steps. However, right now, it moves a little slow then after a minute, it goes right on up. Outside of that, it is excellent.

The installer was very kind and considerate. My son-in-law had to do some electrical work for hooking it up but everything went great. I am very glad we put it in. I like to walk the stairs when I can but when I'm in a lot of pain, the stairlift is a given treasure. I would not be able to go up and down as much as I can with the stairway, pain-wise. I've gotten now where it's part of what I do. A lot of times, I don't use it but when I do, I'm very satisfied.

Bruno came quickly and their rep was really knowledgeable. The estimation went well and they were great to work with. My mom has a curved staircase and they put a curved stairlift in. Everything was done in one day including the inspection. That process went really well. However, it's more intrusive than she thought it was going to be. On the other hand, it's less intrusive than I thought it was going to be.

The sales rep was very good and the installation crew was very helpful and efficient. I've had a good experience with Bruno.

Our friend recommended Bruno and gave me the telephone number. There was only one mix-up in anything and that was a lady had called me and told me they would be here at 9:30 in the morning but they did not come. At around 10:30, I called and they said we were not scheduled till 12:30. But the salesman was fantastic and during the installation of my stairlift, the men were outstanding. They were very polite and worked me through it. The stairlift is excellent and I am very pleased.

The install was fine. They showed us how to use it. The stairlift worked fine when I test drove it but when I was trying to use it after my father got it, it wouldn't work. It kept beeping and wouldn't go down. I don't know why it did that. Also, it is pretty wide for our staircase which is narrow so there's not really much space.

I have a Curb-Sider from Bruno and this is my second one. The other one was older while this one is updated and takes up less room inside my van. During my purchase, the salesperson at the DME Services store wasn't very knowledgeable. He was saying that they had four connections but I knew that there was a bar underneath and it has a U shape because they were just updating mine and I knew how it hooked it up. It was a little bit different from the one that I had before and it makes it a little bit more difficult for me now. I used to hook it up sitting on the curb and on the one closest to me on that side. And now, I have to do it on the other side, so I can't sit. I have a hard time looking down because then I get vertigo. So, I'm still struggling with it.

I like my Bruno chairlift and I like the bars and the thing to get in and out of the house. I don't use it a lot yet, but it's easy to use. I can go down in my family room, bedroom and porch. The experience I had, which didn't amount to a hill of beans, was good.

We went through 101 Mobility to get a stairlift installed and they said that they typically get better results with Bruno. Also, we went to their showroom and Bruno had more features than some of the other models. The installation was great. The installers showed up on time and they worked quickly and efficiently. They didn't take more time than they told us they would take and on the last day, they made sure everything worked. They explained everything and we were able to test everything.

The quality of the stairlift has been good so far. The only thing is it's a little bit difficult going up for people who are not using the stairlift. If you're carrying packages and stuff like that, it's cumbersome.