Bruno Independent Living Aids Reviews

I had the Bruno stairlift installed in my office since it was something we needed. They came in and did a nice job. With the stairlift installed, it allows people to come to work. We got it for one person and it's been a godsend and a big help for us. The quality seems to be very good and we have no complaints about it at all. The people were very kind and professional from when they took the measurements to when they did the installation. They made the process very simple and they came and did nice, neat work in a timely manner like they said they would. We're all genuinely pleased with the service. I highly recommend them to anyone.

The stairlifts from Bruno have very good quality. I did some research on a number of different companies and they had high ratings. They also do a very professional job. They give you a lot of information, illustrations, and diagrams so you’re fully aware of what you’re getting. They explain everything and are very thorough.

My experience with Bruno was fine. Having the stairlift has made it easier to get up and down the stairs and the quality of the lift is good.

I mainly chose Bruno because it looked good, and it's in Wisconsin, so it's built here. Once I saw that, I knew it was American-made, and I knew the construction was good. So I just went with it.

The chairlift that I had been using since 2006, which I got used, gave up the ghost, and I needed a replacement. And AEL said, “This is the one we would recommend relative to replacing what you had with the one that died.”

I'm a retired engineer and I needed to be able to navigate up and down the stairs to my basement. There are three companies in this area that sold the Bruno and I went with Paramount. I liked the gentleman's presentation the best. He seemed more informative as to what to check and presented himself in a better way as being understanding on how to explain the unit. The other gentleman that came was about $800 more expensive, which I wasn't happy with. The third gentleman smelled like a smoke pipe when he came in. It was offensive to begin with. I'm not gonna dismiss the person, but he's like a chimney, and seemed more like just to do chit-chat than to explain anything about the stairlift. That put me off. Paramount wasn't the cheapest, although they did price match coming in and that was nice. It was $65 less than what they're originally offering.

The Bruno stairlift helps a lot. I use it every time I go up and down, and I don't have a fear of falling down the stairs when I get on it. It's a good piece of equipment.

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Having a stairlift was really easy for me to go up and down the steps. I really like the quality, and it makes me feel good. I considered one brand but I chose Bruno because their staff was very helpful in telling me exactly what I probably need. I went through physical therapy, and they had selected several options on their computer for me to try. Talking with the staff at the DME gave me a good vibe.

The stairlift has made a big impact. I have more space to move around and can do more things. It’s the only one I’ve ever had, and it’s quite nice. I was worried about getting out of the basement if the power went out, but it has a battery backup that stays charged all the time. I don’t have to charge it myself.

The Bruno stairlift was affordable for us. We had it installed in an assisted living facility, our residents are using it, and we’ve had no issues so far. It’s working fine, so quality seems okay. The installers were quick and professional, but customer service needs to be more patient and friendly. They gave me a paper that I needed to register the device. When I called, I wasn’t satisfied with the reception I got because when I asked him if there's gonna be any piece of confirmation that the registration went through, the guy hung up on me. I went on the online portal to do another registration and at the end of it, it said they would send me an email, but it’s been over three weeks and I haven't received anything.

I had a stairlift that goes straight up and down installed at the front door stairs. I haven’t had any problems with it since it’s been installed and it has changed my life completely. I prefer to buy anything US manufactured, and Bruno was what was available at that time. I haven’t had to use the warranty yet, but I was told by the people who installed it that they would be there for me any time I needed them.

I can hardly walk with a cane when I'm just on a level and I was practically crawling up the stairs at one point. So, the stair lift has helped me a lot. My son and daughter-in-law bought it. It's an older house and we were worried whether it was gonna work for my stairs. My son called and told me the reps were coming and if we can get it, we're gonna get it. The quality is excellent and for anyone who has a hard time going up and down stairs, it would be the perfect thing for them. I’m well pleased with it.

I received a Bruno stairlift from the VA, and I've had it for two weeks. The quality is fine and I can get up and down the stairs fine with it. I am totally satisfied.

My sister-in-law bought a stairlift for her husband through Bruno and told me about it. I looked things up and Bruno was the only one I found local that I could drive to. I wanted to be able to drive to it and see it, and I only live about a half-hour from there. We got a stairlift as well. It goes from the garage floor up to the laundry room and then we have one floor living. The guy that installed it left us the brochure and he was very good in his explanation of it. The stairlift is flawless. It's functioning well and the fact that it made it possible for my husband to get in and out of the house is huge. We're very happy with it. It's a little stiff on the price, but that is what it is for the product. They cost a lot, so I would expect that they are what they are and we're not dissatisfied with any part of it.

The stairlift is very high quality and when it was installed, I was very impressed with the supervisor who made sure everything was right before they left. The Bruno stairlift is an excellent product and it's consistent with the decision my wife and I have made to stay in our house as opposed to going to a retirement community. We love the house and we don't wanna leave it. However, I'm older and it's getting more and more difficult for me to negotiate the steps. I find that it's nice to know that if I don't wanna use the steps, I can use the stairlift.

I like Bruno. I have 19 stairs. If the power goes off, I can't get up or down those 19 stairs because it’s electric and it stops. This is an old condominium. I'm on the second floor. I don't have a back door. I have no way to get out except going down the stairs or riding the elevator down. But my Bruno stairlift is battery-powered. The battery supports solar. A nice young man came out, measured and priced and gave me a couple of alternatives. So far, I've practiced on it a half dozen times. It works. It's more of a preventive measure than it is something I use every day.

The fellows from Bruno were wonderful and we couldn't ask for any better. They were so helpful and they taught us how to use the stairlift. They knew what they were doing and they had measurements. They came before the installation and had it all figured out. The product is a godsend and it fits our stairs where I have enough room to go up and down.

The lift is comfortable, easy to use, and appears to do everything that we needed to do. I'm a retired military person, so I certainly appreciate something made and built in the US. The installation was done by a local Cape Cod representative which worked out for us. We live on an island. We've only used the lift briefly since its installation, which has only been three weeks but it is giving us the service that we wanted.

I've got back problems and I was speaking to somebody about stairlifts that was a VA. They said the VA takes care of that if you're connected with the service, which I am. I have four years in the Navy. I had problems getting up and down the stairs and carrying things. I didn't have that many stairs, and then right at the bottom, there are three steps that make the turn to the left. It was difficult to be able to get somebody to figure out how they could do it. But thank God it worked out with Bruno.

Everything's excellent with my Bruno stairlift. I don't have any problems with it at all. I had Paramount come back one time because halfway up the steps, it seemed to make a weird noise. So, they had to crimp something on the rail, and that was it. We got perks from Paramount as far as them explaining about the sales tax and how that would be taken care of through a doctor thing. They took care of that and gave us a discount for being in close proximity to them as a local customer.

The first guy came out to give us an estimate then he measured and took a couple pictures. He made sure we had an outlet available, then he left us the estimate and was on his way. The stairlift has been installed for about a month now and so far, everything is great. Our stairlift has on the bottom where it has to fold up so it's out of the way, and it works perfectly. The seat folds right up to the wall.

My father has a hard time getting up and down the stairs, so we had to put a stairlift in for him. We got a Bruno Stairlift through a company that does home improvements. They had videos and samples, and I liked the design of the Bruno stairlift because we have dogs. We like the way the track is hidden so they won't get a whole lot of pet hair on the track. With the Bruno stairlift, my father is able to get up and down the stairs a lot easier. The stairlift is really nice and quiet, and the price is reasonable.

I use our Bruno stairlifts all the time. As long as the stairlifts work, I'm satisfied. I’ll use them until they die. They make it easier when I go up and down the steps. The other two that Bruno replaced, one goes down to my doorway, first front door. Another one goes from my front door down to my cellar. The one that goes from my kitchen, down in my front door, they said it has been here for 13 years. Last time I called when something was wrong with it, they contacted the VA. The VA said that it should be replaced. They also said that the other that one goes from the kitchen here up to my bedroom should be replaced too because it was 12 years old.

Bruno Independent Living Aids came when they said they would, and helped me fill out the paperwork. The guys were helpful, quick and clean. They were not disruptive. I got windows at the top and bottom of the stairs, and they made sure the railings pass and the chair doesn't hit. They could have just slopped it in and been done, but they didn't. They took their time. It was nice. They are five miles from me. If there was breakage or if I needed a repair or something was stuck, they would come quickly.

The Bruno stairlift has made it a lot easier for my wife to be able to get into the basement now. It's built very well. It also fit better than I thought it was going to. It's easy to use, too. She's using it by herself when we do go to the house and she can get around well with it. We're very satisfied with it.

I called them, and the guy that I dealt with was real nice. He said, "I can come in tomorrow and meet with you." I thought he was gonna come in and do some measurements and I would continue to talk. But he said, "No, I'm actually coming in and putting it in tomorrow," which was great. So I shot him a few pictures and gave him some measurements and the step count. When they came in, they had to cut the track outside for about half an hour. They weren't in the house for more than 15 minutes. It was real slick. They explained everything. They said, "If anything at all goes wrong, just give us a call and we'll be there." It was a real good experience. Going up the stairs for my wife is so much easier with this lift.

We have the lift going from the first floor to the second floor. We got it from Bruno Independent Living Aids and we went on the basis of talking to people that had worked with this company beforehand. Also, the fact that the company had a storeroom where we could go and try the lift beforehand was very helpful. We looked at the Elan and Elite models, and we went with the Elan.

We got a Bruno stairlift for the movie area downstairs, going to the basement. Andy, the salesperson came and talked to us. He was also the same guy that installed it. The installation team was excellent. Though the VA paid for it, the price Bruno charges is a good price.

The Bruno chairlift in my house goes straight up on a flight of stairs and so far, it looks like it's very well-made. It was supplied by the VA and having it helped greatly.

We saw Bruno at a showroom and it looked good. For an elderly person having problems with their knees getting up and down the steps, the stairlift is perfect. Bruno came and the installation was great. The price was what they said too. They didn't quote me and charge something different.

The staff with the supplier of the Bruno equipment was very patient, friendly, knowledgeable and entertained my questions. We liked her a lot. We have the stairlift going from our kitchen to our basement and it allows my wife to use our basement. I like it even though we've only used it once because we left town for a few weeks.

My husband loves the stairlift. The only problem I've had is that phone call I referred to. But the installer was efficient and neat. It all works very well.

I got a Bruno stairlift for my mom. It would help her a lot because it would bring her down and pick her up. The only thing is it's a little pricey, but if it's your parents, you will go beyond. The stairs was a little narrow. A larger person would not able to pass. I didn't know that you could park the lift downstairs or the middle or the top. So that's when I get to find out yesterday, it will still charge regarding of what.

I have a three-story house and I got them to put the stairlift from the second to the third-floor thinking, "Well, we can add the other one later." But it didn't work out like that. My wife ended up bedridden for the most part. I called them and they put it in two days later for me. So, I could get her home from the hospital and get her up the steps using the chairlift. The people that put it in and also the people I talked to on the phone were great. As soon as I called them, they were out in two days and had it in and done. Also, the price was more than fair.

I like that the Bruno stair lift is Wisconsin-made. I'm supporting a local business. I got the stair lift for a loved one. They haven't had the opportunity to use it yet, but they will as we get close to the holidays. The Bruno rep was very helpful and treated me well. The installers did a great job. They were careful keeping my house clean and did a great job of installation. They cleaned up when they left. Jim from Rapid Rehab and his colleague were very cordial and kind. We had a nice conversation while they were at my house, but they were down to business. I didn't interrupt them too much. I just asked and answered questions as needed. They got to work, got it done, and showed me how everything worked and let me go on my day and they got on with theirs. The stairlift is more than I had hoped.

I've had our Bruno stairlift a couple of weeks and so far, so good. It works great. I got three estimates as well and the other two were a little cheaper. However, Bruno mentioned, was I influenced that it's made in America? And that was my deciding factor. The other two were made in England, and I was concerned about getting replacement parts. The installer of Bruno was also great. He was a nice, young man. He explained everything, went over how it operates and all the safety features. When he got all done, I said, "I lost my phone in the house today. Can you help me find it?" He did it on the computer and he found it.

We contacted another company but they never got back with us. On the other hand, Bruno got back with us right away, and that was a big factor in getting a lift. I also love that the stairlift is made in the US. It's very important to me. Bruno was good about coming out here the next day and putting the stairlift in very quickly. It goes from the foyer part of the house up to upstairs where there's a bedroom, and it's great. I only have one problem with it. When it gets up the stairs, it feels like it's leaning downward to the left a little. It's always done that, and they never said anything about it doing that, so I just assumed that's the way it was made. Outside of that, I have no problems with it, and it's definitely changed my life. Bruno has helped me tremendously because I've been having trouble with my knee.

I wanted to get something and it’s easier for me to go down the steps since having the Bruno stairlift. I like their price, too. The installers were also nice. Plus, their customer service has been excellent.

My husband was getting out of the hospital and couldn't go up the stairs. I needed the stairlift installed right away. I looked online and Bruno has a nice website that tells a lot of things about the stairlift. I called on a Friday and then a young man came on Monday and told me all about the stairlift. Everything went smoothly with the installation. The installers came on a real timely basis and told me all about it a little bit more. I'm very happy. The stairlift looks and works good. I'd recommend Bruno highly.

Bruno Independent Living Aids was the only one that got back to me. The installer did a wonderful job. He was very thorough, informative, explained everything, and videotaped the stairlift going up and down. He and I rode it. It has been working great. My husband loves it.

My Bruno stairlift works. The installation was very quick. The guy did well. He showed us how it works. I'd give him a gold star. I'm overall pleased with the results. The stairlift seems to be a good product and good installation. Their fellow knew what he was doing. That was important.

The reps did everything and were here two at the most. They walked us through everything and how to use the stairlift. It's a very good quality. It goes straight up and down. We didn't have any help from the VA though. You gotta pay what you gotta pay. If you need a good piece of equipment, you're gonna pay for it.

We purchased 2 Bruno stairlifts back in September of 2024. Overall, it's a very effective system. We have a safety concern that we believe needs to be addressed, we had the distributor that sold and installed the product out, and they agreed there was an issue, but at that point, they said they were not able to correct the problem. We've called the company and left numerous messages, yet no callback. Based on the lack of response we also have written the Better Business Bureau hoping that they will be able to get some type of response back from Bruno, but no response via this method either. You would think a company would take safety concerns very seriously, but Bruno does not!

Bruno Independent Living Aids was the one that gave me a quote right away and was able to get more information to us. The stairlift works for what we needed it and my mom got it quick. It looks good. My mom can now get in and out of her house. She lived somewhere else until we got the chairlift in there. She moved back in.

The Bruno wheelchair seemed like the best to fit my needs. I took my car there one day and picked it up there late that afternoon, and that was all mounted. It was quick and easy. When I wanna get stuff out of the back of it, I just got to lift one handle. It's been wonderful. It helps me to get around easily. It helps me in shopping centers and with walking with my wife down the street or down the block.

I'm having issues with balance, and it became a little more dangerous for me to possibly fall down the stairs. So, I became interested in a stairlift. Bruno did a great job. They did it quickly and they did an excellent job, so we’re well-pleased with them. I'm certainly more than satisfied with what I have. It goes one flight, just up and down. I'm very comfortable with the quality of the chair. It works very well.

I feel fairly safe with the stairlift. But where you rest your feet when you're going up and down, it's a little difficult for me because of my long legs. My stairs could be a little wider but for what I have as far as stairs, it's very good.

I purchased a stairlift from Bruno because my wife had a stroke about nine years ago and it affected her balance and she’s having trouble getting up and down the stairs. It's been working perfectly fine. It’s very, very rugged and nicely constructed. It took well over eight weeks from the time we ordered it until the time that the installation took place. So the delivery was an issue. The people told me they have to weld everything from scratch, and that's what takes them so long. But having to wait that long is not very good customer service.

I got a lift for the back of my pickup. I carried my pickup and the chair to Bruno, and they put it on. It's not the easiest in the world to get the chair on and off. But the lift itself is good. It does what it's supposed to do.

Bruno's rep was easy to get ahold of. We have one little problem with the power. The other one won't stay up, and I contacted him. I got no problem. He's coming out. The overall quality of the lift seems really good. We bought it for my husband who had COPD and unfortunately, he passed away a week ago today. He loved it. It made it easier when he did have to leave the house because we have just a few stairs to get into our condo on the inside. He enjoyed it. Once he got up, his breathing was fine. So, he didn't get to use it as much, but he did like it.

Bruno's reps were all very polite. Right now, the stairlift is a little help. We're not that immobile, but I got it for down the road. I'm sure our health will deteriorate down the road. So, it's there if I need it. One of the reasons I purchased it is because we do have stairs to get into the house and it was cheaper than buying a new home. As a tool maker and machinist all my life, the quality of the lift looks good mechanically and, physically, it also looks good. The salesman was very polite and informative and the installer did a fine job and did it quickly.

I chose Bruno because I also looked at Acorn and thought Bruno was better. It works fine going up and down. I liked the railing and the way the chair was enclosed. Also, I'm pleased with the amount of space that it takes up. It makes it easy for my wife to be on both ends of the floor with all our bedrooms upstairs. She would stay up all day or stay down all day before.

The stairlift works fine. My mom could not get out of the house without it. I got two seats. The one upstairs kept falling. It scared me too. It would be loud and out of the blue. I called Bruno Independent Living Aids and it ended up not being anything much. The seat belt was in the way and all the guy had to do was move the seat belt. I wish I figured that out. It was a bit embarrassing for me.

I went to an independent contractor to install two different stairlifts. He gave us a bit of a discount on the second one. The Bruno stairlift has made a huge difference. I'm 60 years old and going up and down the stairs with an artificial leg is nearly impossible for me. The stairlift allows me to use my basement and my upstairs, which I would have a hard time doing otherwise.

I went online to see what Bruno had available and then, I called 101 Mobility. I told the rep that I saw the Bruno stairlift that my son and I like and he showed it to me. Then, we contacted the VA. They had the company come out and show us the Harmar. I insisted with assistance from others that we get the Bruno because it was ranked number one. The mobility of it, the way it looked on the stairs was much more attractive than the other one. I just like Bruno overall, mainly for the appearance and the rating. The installation didn’t take very long. But there are some screws on it and the screws stick up. And there are grooves left on the screws. The installers said that it’s fine like it is but those screws are too long. Clothing or the hand can get caught on the screw. I've called the company and left messages, but I haven't gotten a return call back.

I went to VA over in Evansville and it was shared with me that Bruno had a stairlift. Then, VA sent two contractors out to decide which one is gonna put it in. The installation was wonderful and I appreciated what the installers did. I feel safer in going up and down the steps because those are half steps and when I step down, my heel would always hit the back of the next step and I had to hang on. I didn't have very much strength in my arms that if I did fall, I probably couldn't hold myself up. I like that I can go up and down using the stairlift and the way it comes up the steps. The installers showed me how I could turn the seat around and where I could feel secure without getting right up on the steps. I can get right up at the level of the floor and turn it back around and sort of pull the handles, the seat and the bottom part up to keep it safe for anybody who's walking up and down the steps.

101 Mobility in San Diego installed a Bruno CRE-2110 in my home since 6/2020 for a disabled person from stroke, cost $16k. It stopped working (error code F2, L2) on 12/2022. Paid them $295 to fix it. Now (10/10/2024) it just stopped working again with the same error code. It certainly stopped in the middle of going upstairs. This is a life and death for a disabled person. Just called them again. Really frustrated. Bruno's stairs is not reliable/dependable, especially for a stroke/disabled person. Please don't ever buy Bruno.

I picked Arrow Lift who carries Bruno as I wanted to deal with a company who's close by me. The sales rep was very nice to deal with. There was no high pitch dealing and no pressure. He was an honest to goodness man. I am lucky the stairlift fits perfectly. It's a straight up shot to the front door, and so far, it's very good. My daughter lives with me and she was very scared that I was gonna fall down the concrete steps. This Bruno stairlift helps me so that I won't.

I have a dog and he pulled a ligament in his knee, and I was carrying him up and down the stairs for two weeks, and it was affecting my back. So, I Googled and I saw Bruno, and it looked really well-made, and it was a well-well reviewed product. Bruno was great all the way along. The installation was terrific. The sales person was knowledgeable and efficient. It was a very good experience. The stairlift fits perfectly in our home. It's great. It fits fine in the staircase. I like everything about it. My back is fine, my dog's leg is healing, and I'm delighted with it.

Bruno installed the chair on a vehicle that I already have. It took a day and a half and they said that was how long they were taking it. But they did what they said they were gonna do. It was excellent. I'm getting another wheelchair for my work truck. I'm glad I didn't have to pay for it because it was almost $6,000. It's kind of expensive for what it is. But people in wheelchairs don't have an option. Paying that price is a small price to pay to get more independent. So, I didn't mind.

My Bruno stairlift impacted my life in a tremendously positive way. I have a straight one with several safety features. I've only had it for 10 days. I don't use the stairs at all, and I'm able to do a lot more in life around my yard and everything because I'm not climbing stairs at all. So, my knees are doing wonderfully. It's beyond belief. The stairlift is rated for 300 pounds. My wood stove is upstairs. I have a loft. I'm in Alaska and I've been carrying firewood up to my wood stove twice a day for three years now. And now, I just set it on my lap, go upstairs, and it's unbelievable. As far as the installer, he was wonderful. He left my place spotless and took all the trash with him. It was, overall, a 100% great experience.

I had a stroke and I was having a little trouble getting up and down the stairs. I called Bruno and the rep gave me a quote over the phone and I accepted it and they came the next Monday and put it in. My stairway is a little narrow for it, but we make it work. It does the purpose of what I wanted it for. I have a problem with it, though. When it's parked up on the top, it beeps quite a bit. But if I park it partway down, then it doesn't seem to. It runs a cycle and then it stops for a while and then it comes on again and beeps again. I called them and they said because I didn't park the seats the way it goes down. I started doing that. But it still does it at times, not all the time, but sometimes.

I have a two-story home, and I have two kids with special needs that are in wheelchairs and they cannot move. I heard about Bruno through a friend who has a child with special needs. She installed one in her house and she told me about it. I researched and looked for it. The sales visit with Bruno was good. It took me a while before I could save some money because it was very expensive. But he was very courteous and nice. I wish I could have got a better price, though. He explained to me how to put it back on when it's supposed to be down to be recharging. Also, whenever I put my son in, and how to push him to go up, how to bring him down, keep the battery charged. It performs really well so far.

The sales guy was really nice and did a good job. The installer was also a very nice and professional guy. We were pleased. We've had the stair lift about a week, and it's running good. We're happy with it. It's comfortable, quiet and it makes it easier to get up and down the stairs. I have a bad knee, so it's made a big difference. We definitely recommend Bruno.

I had to purchase a chair lift because climbing the stairs is a bit of a feat with my physical condition, and I had a great salesperson, Blair. He was very professional, considering what I had to put up with with another chair lift company. Because it was a county, I had to do three estimates. They went with a different company, which was a total disaster. They went with a lower estimate until I called and told them I was totally dissatisfied with them. They kept bringing me a chair that didn't work, and two of the companies were totally unprofessional.

Installation was great. The unit was up and running within about 45 minutes to an hour. The only issue I ever had with the chair is one of the little plastic things on the lever, on the right hand inside of the chair, came off almost immediately. I don't know whether it didn’t get tightened up at the factory, but that didn't affect any of the operation and it's not inconvenient. It's a plastic tab on the metal piece and I don't know why it was on there, other than to make it more aesthetically pleasing.

The company I contacted chose Bruno and I got it. It was necessity for me and the installation was great.

Bruno's price was better than some of the other ones that we looked at. They were also very good at setting up appointments and being on time. The salesman was really good. He came on the installation day to help out. The installers were very polite and cleaned up after themselves. My wife uses the stairlift every day, and it has helped her quite a bit. It seems to be comfortable for her. It's smooth-operating and easy to use as well.

We purchased a stairlift, and installation was very easy. Our stairway goes straight up, and the fellow said, "No problems here." We did not have any curvature. The fellow was here about an hour and 20 minutes, and he put the stairlift in, did a demonstration and answered questions. We're very happy with our stairlift and it certainly makes life easier. There's two of us here. My husband and I are both in our 90s and we're still capable of walking the stairs, but too tired. We have 12 stairs and the stairlift helps near the end of the day. We are also doing it as a precautionary measure. The word our daughters used to encourage us with is "proactive." Overall, I would recommend Bruno. We're satisfied and certainly would suggest that it should work well for others, but of course, each situation is different. Ours seems to be standard though. The stairlift has arms and a safety strap, which we haven't felt the need to use.

The sales rep was to the point and quite informative. He gave us all the details. I chose Bruno for the quality. It also has a lifetime warranty on motor and the major parts. The stairlift is for my parents who are both 90 years old. We use it for my mother at this point. But she's confused because she has other issues so we make her a sit on the chair then we operate. However, Bruno a little bit expensive than everybody else's and at this point, I'm not sure whether I'm getting the value for the money. The stairlift also takes some room, but this is what it is.

The installation which took an hour went very well. The stairlift has helped a great deal. I would tell others to use Bruno because they are very nice.

Bruno was recommended by Manns Drug Store and I dealt with them before. However, there was trouble in the beginning. The stairlift was beeping in the middle of the night, and we didn't know why it was beeping. Then it slowed down. I called the guy that installed it, and he said that he put it on the switch. When you turn the switch on and off to work the light because the light was on that switch too, the battery was being drained because it wasn't being charged. We didn't realize that but now we know not to turn that light, just to keep it on all the time. The stairlift seems to be working out better now and it seems to have very good quality. The installer was very good as well.

The salespeople were very efficient and everything was top-notch. The Bruno stairlift makes it easier to get in and out of the house. It runs okay but the seat could be a little larger for me.

The two gentlemen who were here were very accommodating. Once the stairlift was installed, the installers found some problems internally. So, they had to come back and replace some parts and then, they realized those parts weren't the correct ones. When they talked to somebody back at their home office, they said it sounded like they were gonna have to replace the chair itself. And they did. That remedied the problem and it seems to be running fine. They were nice young men. So, there were no problems. Bruno is a little more expensive but it's worth it. It's well-made and I like that it's made right here in the US over in Wisconsin.

Bruno had a flyer in the rehab hospital and one of the therapist there said they're good. I called them and we put a stairlift for the three steps that my wife can't do. Each day, we get a little better with the stairlift. Everything they said it would do, it does. I'm happy.

Bruno is amazing. The stairlift is really nice. It's clean. It could have been a little faster going upstairs. It takes a little too long, but it's really good. We like it. We have big stairs. There's a lot of room there. So, for my stairs, it fits well. The stairlift is for my mom. She was in a stage where she cannot take the stairs, and it really helped her a lot. She likes it, but she has one complaint that when we go upstairs and when we land, it stops on the last step. So, when you get down from that, you have to turn around. Not everybody can reach down of the chair to pull that thing down and rotate it and then get down on the landing. Maybe if there's something more robotic, that would have been nice.

The installation of my Bruno stairlift was really good. However, it took a little while to get. But the quality of the Bruno stairlift is very good.

The stairlift turns itself. My mom is tiny and she's 82. It easily flips up and down. She can go up and down the stairs. So her right knee doesn't hurt. She was having a really hard time climbing stairs before this. Everything's been working great. I'm very happy with it. It seems strong and it's a nice color. It's not gonna look perfect, but it doesn't scream hospital. It's been a great product so far.

They did the installation in one day. They did what they had to do. The guys were nice that set it up. Our stairs is 15 steps, and so we're not having to try to go up and down now with the stairlift.

They were excellent service. The stairlift works perfect. Everything is fine.

We had the straight stairlift from Bruno installed and it does good for my husband. The quality of the machine is good too.

We really love Bruno and the chairlift works great. I love that it takes all my groceries up and down and I don't have to go up and down for my cat litter. It's saving my husband's life and it's wonderful because he can go up and down so easily now. Also, it's very sturdy and doesn't take up any space in the hallway. Once you're done using it, you just flip the seat up and the two armrests and you have plenty of room. It's really wonderful.

The stairlift fits the best it can. With the size of the staircase that I have going to the second floor, they measured out what they could put in that space. The space was able to accommodate the curved lift that they put in there. So far, the stairlift has been good. I've had a good experience with the staff as well. The only thing was I'd spoken with the guy that it's a little close on the one side of the railings facing where my feet are when I'm in the chair. But he was saying that with where the wall ends, they have it as close as they could with the space that we had.

The Bruno stairlift has impacted my life a great deal. I'm able to go down the stairs for the first time in two years. The overall quality of the stairlift is good.

The installation was good, and my husband likes the stairlift. He uses it and it's been good. This was totally from the VA. They took care of us and paid everything.

I broke my hip, and my daughter did not want me going up the stairs and particularly down. She thought I would fall. I got a stairlift because I have all the bedrooms and a bath upstairs, and I wanted this house so badly. The installers did an excellent job, and the stairlift is wonderful. I enjoy it.

I'm really pleased with the stairlift. It's just so much easier to get through the day. Now I don't have to crawl up and down stairs.

The stairlift does what it's supposed to do and it helps us out. It's straight up from the basement up to the kitchen.

Bruno is a great stairlift. Everybody is better because we have it. The entire family is happier. We get to ride down the steps on a chair. It's fun for everyone.

The Bruno stairlift has been great. I have one in the garage and another one inside the house. It's making things easier, transferring people. It is safe. I’m not worrying about falling off. All you have to do is turn it on and do the remote. It does its own thing. I recommend it to anybody.

The stairlift has helped a lot. It's very solid and you feel safe in it. We have a three-story home so having the lift has made it a lot easier to stay in our home instead of looking for a single-level home. We look forward to using the stairlift for years to come. Bruno has much more quality than the other places.

The Bruno stairlift has made me more confident leaving my husband at home to navigate the stairs. We have it inside the house and one of the reasons that we got was that, in the event that my husband absolutely has to rely on it, he can still stay at home. So far, we haven't had any issues with it malfunctioning or breaking. It holds his weight and it's got the safety features to let us know whether it's in the proper placement before he uses it. The folks that installed it did an incredible job when they came out and talked to us about the stairlift. They gave us some options and made their recommendations. And when we were ready to have it installed, it was a matter of days until they came out and put it in for us. I've told some of my friends that if they need a stairlift for their family members, I would highly recommend Bruno.

We're satisfied with the quality of the stairlift, except for the cover for the chair. It was way too short and it didn't cover any of the mechanics. I told the rep about that and she said that she's heard that about other lifts -- that those covers don't work well either. It's a pattern. We ended up getting a grill cover on our own and it works much better. Other than that, my mother-in-law likes the stairlift very much. She says it's very slow, but I think it has to be, for safety reasons so, I'm not worried about it.

Since my husband is bedridden now, I use the stairlift for groceries, laundry, and garbage, back and forth, instead of carrying it. Because I go downstairs 15 times a day. I use it especially for groceries so heavy, and laundry. It's very useful. It helps a lot. It's nice that I got it. It took long before they installed it, but it's worth it. I was so frustrated, but when I got it, they only fixed it for two hours. It was fast.

When I called Bruno Independent Living, the people I spoke to and the person that came to talk about it to see if it was good and if it would work. I needed something for my mom. Everything about him and everything about when he came and all the questions were answered, and it went very well. The guy that came to install was very good. He was excellent, and knowledgeable. Everybody, even the guy who came before, was good. It was difficult getting my mother down the stairs by myself. Se doesn't go out alone because she can't. But the stairlift helps in taking her out of the house with the doctors. It's much safer for her as well. It has been working well for her. I'm very happy with it.

The Bruno stairlift has impacted my life tremendously. Now, I can go downstairs without fear of falling and I can come up easily. It's been a real blessing. They also showed me how easy it would be to put it in and that I'd be able to go up and down. It also had a remote control. If it happened to be up and I was down, I could call it down to me. They went through it tremendously and it was like, "Okay. When can you get it in?" The installers were really sweet. Didn't take them terribly long. The rep went over everything with me on how to do it, how to swivel the chair, how to use the remote control, and how to go up and down. I said, "Okay, I got it. Now let's play with it."

The young rep was nice. Also, the two young installers did a good job. Our stairlift works fine. It carried up very good. It's very steady.

I heard good things about a local dealer, Grizzard, and when I talked to them, it looked like Bruno was a very good name. The installation was good and the product itself seemed very well-built. The stairlift is for my wife and it has been a great help.

They were quick with the installation and the installer knew his job, knew what he was doing, and did an excellent job. It was done in a day. I've had the stairlift for about three weeks and it's been fine. The only problem we had is because I have a split entry. On the first flight of stairs, it was fine. It was one rail. But on the second, it had to have one and then it splits. What had happened twice was it would go so far and stop and it wouldn't move. The repairman came yesterday and he fixed it and now it goes three-fourths of the way up, stops for a second, I click it, and it goes the rest of the way. There's another alternative that he's thinking and he'll come back and try that. But so far, so good. It's a real convenience, especially when I do grocery shopping --even laundry. It's a big help.

The Bruno Stairlift has been very helpful. It's a well-made stairlift that suits my needs to the max. It gets me up and down the steps and I'm good. The installation was also done very professionally and it was done in one day.

This is an old house and my steps are very steep. I've always wanted a stairlift, but I just got around to it lately. It was a couple of weeks after the purchase that the stairlift was installed. I changed the model so they waited and had to get it approved again. But I'm satisfied with my Bruno stairlift. I was afraid it would fall off but it's still hanging on.

I love my Bruno stairlifts. I got my first one 10 years ago and my brand new one has been in here three weeks. They did a beautiful job installing it. I had it raised up 8 to 12 inches. The stairlift makes me go up and down the stairs where I normally can't do. For me who's 90 years old to get up and down 13 steps is a pain.

The Bruno stairlift comes in handy when I have to come upstairs. I don't have to try to walk up and down the stairs where my bathroom and shower are. However, though there is space beside it, if someone is carrying baskets of clothes, we have to fold it up so they don't trip and fall over it. Also, there have been a couple of times the stairlift stopped and I don't know whether I released a button or it did it on its own. I've been watching for it, but it hasn't done it lately.

I couldn't get in my house because of my back. I read the reviews and Bruno seemed to fit the bill. They installed a chairlift for me and it was seamless. It took them a couple of hours to put it in. It's from outdoor into my porch and the quality is great. It has offered me a world of freedom. But I don't like how you have to turn it around and it won't stop beeping unless you turn it back to shut it off, to cover it. I would like to cover it facing the porch rather than having to lean over, cover it, then twist it. But other than that, I love it.

My sister has a Bruno stairlift. The man down the street has one too. I went with them and the installer was very nice. The stairlift is good. I like it. It's easier to get up the stairs.

The Bruno rep who came out was really good and everything went fine during my purchase. I got the straight stairlift and it has greatly impacted my life.

Going with Bruno was convenient and the price was fine. The stairlift works for my aunt.

I bought a Bruno stairlift for my wife. A guy from Orem, Utah came and put it in for us. He did a good job putting it in and assembling the work. It was expensive for just four steps, but it was a best money I ever spent. The quality is great.

The guy that did the installation was great. But Bruno didn't give him the full information that he needed. He had to redo the arm thing because they put everything on the right side and my husband doesn't have usage of the right side with the controller. They didn't tell him that but he was real nice. We are gonna get him back out because we need to have the seatbelt reversed. Right now, my husband has to reach over himself to buckle and unbuckle the seatbelt. It would be easier if it was on the other side. But so far, we've been fine with Bruno.

I love the Bruno stairlift. The rep worked with me on it, and I've been telling everybody about it. I tell people, "You better not horse around with that one because you'll end up paying for something." It's exactly what it is and I like the way it folds up too. The only thing I thought was was I gonna have a big enough seat. But I have no problems at all. The nice thing about it which I didn't realize is the on and off little modems. My friends are all walking with walkers now. This way, they can just come in. I can turn it on and they just come up.

The sales team was great. I'm a lot satisfied at the point right now. I'm in agreement with everything about the stairlift so far.

The installation of my Bruno chairlift was quite interesting and I'm pretty pleased with it. The quality is also good, so far.

The installation was fine and the installers explained it. The stairlift has definitely been helpful. Our vehicles are in the basement and the stairlift is the only way we have to get down. I have a deck on the back of the house and the stairs going down the deck to the sidewalk was dangerous. The stairlift helped a lot. The quality is excellent. I'm very pleased with it.

I'm on a walker and I wanted a lift so I can go up and take a bath. Bruno's installer was fast and the installation didn't take longer than an hour. One, two, three, he was done. The lift is surprisingly simple. I thought it would be more complicated. I have to remember to push the lever to swivel the seat or I would never get off of it. I park the lift at the bottom of the steps and when I want to go up to get something upstairs, all I have to do is sit down and go. I like it and so far, the quality seems all right. My neighbor down the street spotted the truck that was coming over here and now he wants to get a lift as well.

The old stairlift worked fine for 25 years and it’s still working but whoever put it in didn't install it right. My mother is 90 now so it got to where it was hard for her to get up out of the chair at the top. The guy that we got the other one from said it's not going up far enough so the chair is not getting high enough at the top. It's supposed to be a certain height at the top to make it easy to step out of and it wasn't. He said he would see if he could find a rail and extend it up but he couldn't find any and that kind of rail was not being made anymore. So, we had to replace it.

The stairlift is excellent. It fits perfectly and is helping my mother. Bruno is a big help especially to people who are not able to go up and down the steps.

They put in the new stairlift and it's beautiful. It works perfectly. But he has to come and he has to do something with the banister. The banister is not high enough and it's kind of in the way a little bit. But the quality of the stairlift is nice. The stairlift that we had before used to stick out so when my nephews and grandchildern come here and play, I had to wrap blankets around it. If they were to hit their your head on, it was dangerous. But now, this new one folds all up and it's not even in the way. Everything's good with my experience. I'm very happy with it.

The salesman did a good job and the Bruno stairlift works great. It’s perfect. I couldn't get in and out of the house without it. I was in a nursing home and that's what it took for me to get out of it because I got three steps and I had to have it put in.

I looked online and spoke with several friends about stairlifts that they had used. Bruno was one of the ones that I was considering. I spoke with Bruno's sales representative and with a few others, and I was impressed with the representations made by the sales rep and the price was consistent with the pricing of others. So, I decided to go with Bruno. The stairlift is on the outside of the house. It goes from the driveway up to the porch. It's very good. My husband was unable to exit the house and now, he's able to do so. It has enabled my husband and I to participate in life outside our house to some extent. I'm very happy with Bruno.

We love our stairlift. It's a great toy. The VA gave me the stairlift to avoid falls. The quality of the stairlift is A+. Bruno guaranteed it. They said if it breaks, they will come back and fix it. It operates just as we expected. Bruno did us right.

We love the stairlift. We use it for going up and down the steps and we set laundry baskets on it, things like that. It makes such a big difference and it performs great. It doesn't go too fast, but sometimes it would take a minute just to kind of get up to the speed. My husband has a man cave downstairs and sometimes, he'll just wanna go there. When he hurts real bad, he wants to go downstairs and lay in there because it's darker down there and he's able to do that without hurting himself now. Our knees were killing us then and it's been such a relief to have the stairlift.

I was told by my insurance to call Bruno, and the reps were good. The stairlift is great too. It fits in well, and now I can get down the steps and get my food.

Bruno was responsive when I called them. Somebody showed up and gave me an estimate. Everybody was very pleasant. The installation was very quick and there was no mess. I had somebody come out and make one adjustment to the chair and they didn't charge me for it. Everything's been great.

We got our first Bruno which has worked good for us and that was the only one I wanted back again. It's a very good stairlift. My wife and I both use it. We like it. It helps us get up and down the steps. It's gonna make us stay in our home permanently.

The Bruno Stairlift does what it's supposed to do. It's made life easier because we have a handicapped child and sometimes we can't lift him and he takes a ride on the Bruno. It has a low profile, which is excellent. It's quiet and it's non-intrusive. You fold the seat, you go up and down. Half the time, we don't even know it's there. I'd recommend it to anybody who wants a stairlift.

A rep came to the house for a presentation and we talked over everything. It was very brief but good. We got an appointment for the installation and it took less than half a day. It went fine. My husband's life now means that he doesn't sleep on the living room floor. He can ride the stairlift up to the bedrooms to sleep on the bed. He likes it. It frees him. Also, it was a good deal. I thought the price would be a lot more.

My husband needs a chair to get downstairs because his footing isn't very solid. Bruno has been the sturdiest, most wonderful, reliable stairlift. Extremely high quality. I love it and I'm very pleased with it. I've been recommending it to everybody.

Our daughter was helping us research some places and she came across Bruno. We checked into it and she checked into it for us, and it sounded like the best deal for our needs. The sales rep was friendly and answered all our questions. So we were impressed with him. The installation went smoothly and the guy who did it was very good. The steps were the only way we could get to and from, into and outside of our house, and the stairlift is a safe method for my husband to do that now. It's quiet and seems to be trouble-free.

We're happy with the rails of Bruno as far as the making of them and sturdiness and the chair 'cause we had to get the biggest chair because of my husband. We got the Cadillac of it all. It's made going up and down the stairs easier. The quality is fine. Very nice piece of steel in my staircase. However, it doesn't do all the things that we thought it was going to do.

The company that took care of my parents were excellent. Bruno Independent Living Aids gave me a contractor, which is the best I had. The guy was great. The rep went in and explained everything to me and my parents. He took his time. He explained how long it would take and what they would do. It was very simple. But he was very good with everybody. So, we were very happy. My father and mom loves the stairlift. Everything works great. I have nothing but very good, positive experience. My mom used to crawl up the steps. That was how bad she was. For the elders, it's a night and day. I told my neighbors about Bruno's product and the salesperson.

The Bruno stairlift is a lifesaver. It's easy to operate and controls are good for it. It's easy for other people who don't use it to go up and down the stairs. All you have to do is fold the footrest, the seat and the arm rest up and they can function fine on the stairs. I've been on other stairlifts at other people's houses, but I like this one. It's beautiful. I've fallen down my stairs before and having my Bruno stairlift, I will not fall on the stairs anymore.

The people who came out were very good and I’m happy with Bruno. They sold me the stairlift and it works. I can go up and down the stairs now.

The installer was quick and courteous, and explained everything. He did a good job. But it took too long to get the chair to the house. The rep had to order it and then, he stopped a day before and remeasured everything. And then he came and put the chair in. The stairlift was a little expensive. $7,100 was a little too much. But if I had gotten a wheelchair elevator, it would have been $25,000 for one of them. I use the stairlift for the people who come to the house. It helped my sister-in-law, my wife's aunt, and a neighbor. It helped them come upstairs. I rode up at one time. I sent the people down and I rode it back up. The quality is good but the chair only turns to the left at the top for safety. If people lived in a place like where I live, even an inside unit and they can’t make it up the steps, they should get a stairlift from Bruno. I already had a couple of people ask me about it.

The rep came out one day and had the equipment installed within two days. It fits fairly well in the stairwell -- takes up most of it. However, my husband is a very tall man and the chairs are a bit small for him so he's quite uncomfortable in them. Also, the thing you push to make the stairs go up or down when you're sitting in this chair is in the way. If you're carrying a bunch of groceries or something, you can hit it and that's not safe. They could find a different spot for it so that it isn't quite as obtrusive as the end of the armrest. But it's performing very well. It's slower than walking, but that's to be expected. I have asthma and walking upstairs is kind of hard so it's easier for me. I enjoy using it.

The installation was fast. I expected a much larger production. The servicemen were knowledgeable, polite, and answered every one of my silly questions. I had to be taught how to use it and I did do wrong and I had to call them back but they answered my questions over the phone and figured out what I was doing wrong. Also, it's a little slow and makes more noise than the stairlift my parents had. But other than those, it's a great product.

The reps from Bruno brought out and showed the materials. They spoke softly so that you could understand. They made sure you understood what it all entails. The installation was very good. The installers were quick and they explained and showed us how to use the machine so I was very pleased with them. They came at the time they were supposed to and did the job. Bruno was a little bit more expensive but the service was good. I would recommend them. The stairlift has helped my brother significantly. He has been in the house every day for months and he uses it every day.

The stairlift fits into our stairwell pretty well. My wife likes it.

Bruno Independent Living Aids was the best available stairlift. It's a wonderful product. I'm very happy about it. Everything works fine. People who have come to my house said, "This is really wonderful." The installation was perfect. There were two wonderful men here. They worked and were done much faster than I thought. They did a great job. Everything was clean and I could recommend them highly to anybody.

The installation went very smoothly and if you call Bruno with a question, if they're not there, they get back to you immediately. They answer all your questions. I would recommend them to anybody. They're friendly, kind and personable. The stairlift gives a person the mobility to go up and down the stairs and to get out a little bit. Everything has been on point and very good. It’s been a wonderful experience.

I like the Bruno stairlift. It’s great. I like going up and down the steps because my vehicle and my laundry is in the basement. It makes me go up and down easily. I don't have to climb the steps.

A guy came and looked to see if they could put the stairlift in. The stairlift goes up and down just fine and fits good in the stairway. My husband is very happy with the Bruno stairlift and doesn’t have any trouble at all with how it’s working. I use the rail and both hands going up the steps now.

Bruno did a good job with the installation and providing us with the information. The techs were very good. They were honest, respectful and kind. The two guys explained how they were gonna do it and how it was going to affect the switch because the plug had to be close to the lift. They also explained how the stairlift is gonna fold once it goes in and where it's gonna stop. They were thorough and cleaned up their mess. The stairlift is very safe. It's got a seatbelt. The only thing I've noticed is it's not quiet going in and out, up and down. I recommended Bruno to a friend and another one who also has VA. He said he was going to apply for it. I sent him the picture and how it works. If I'm not happy, I'm not gonna recommend it.

He can't walk. To get up and down the steps, he uses two crutches, and I'm always afraid he's going to fall and break his neck. The stairlift has helped a great deal. He could get up and down the steps, which is very good for him because otherwise, he couldn’t.

The rep came out and gave us a quote, and told us about the different options of products. We chose the Bruno and we got the chairlift that curves. My mother uses it every day. She loves it. It's a godsend.

Our Bruno stairlift is good. We like it. It's given us a lot more mobility. Even though it's a little slower, we can still get things done up and down the steps.

We went through Miller's Sales and when the salesman came out, we talked about that our daughter doesn't have any core support so she would need a five-point harness or some kind of harness for her to be able to sit in the chair and go up the steps. They didn't order the proper brackets that they should have and they had to come back out and put that harness on. Also, we're still waiting on a lap belt because the one that's built into the arms of the seat is more for an adult and our daughter is nine. It's been very frustrating working with Miller's but the chair itself is fine. It's been very helpful to us since we've been able to use it.

Bruno is wonderful. They're very responsive and very quick. There was a little hiccup in the beginning and they had to remake the stairlift. They have good customer service. The stairlift has made my brother able to live. It allows him to go up and down the stairs. It's going up to bedroom and bathroom, down to a living room and then down to the kitchen. They did a custom spiral thing and the overall quality is excellent. It's very clean-looking and durable.

The Bruno stairlift is working out well. It looks like it is supposed to look like, and the quality seems good. I would recommend Bruno. The rep who came had some brochures and she told me how the stairlift worked and how much it would cost and that was all I needed. It was very clear and simple how it worked and the price was okay. The presentation answered everything I needed. They told me they scheduled an installation date. So, I knew ahead of time what was going on. It was very well done.

The Bruno stairlift has been very good for my mother-in-law, where she can go up and down the stairs with it. It's convenient to have and has given no trouble thus far. Whenever they installed it, the installer had me and wife ride up and down on it. It's a straight stairlift because it was going to be very expensive to do the curved because you had to buy both sections and they had to cut it off. So it was much cheaper to do two straight sections because we bought a used section to use for the two-step. Then we used Bruno for the full set of stairs. I have recommended them to someone at my church that was looking at some stairlift and they came by and looked at it.