Bruno Independent Living Aids Reviews

There's one little noise as we go past the middle where the Bruno stairlift is hooked up. We didn't have it in the beginning. But after a couple of days, it started making noise as we crossed over the middle of the rail. But the stairlift seems fine and it has helped a lot.

Living below street level has always been a challenge with the numerous steps to navigate both at the front and back of the house. Before installing the Bruno stair lift, attending to necessary appointments, such as doctor visits, was a daunting task. I'm grateful for the stair lift as it provides a safe and reliable way to enter and exit my home.

We purchased a Bruno stairlift for my wife, and it has nothing but a positive effect on her life. I use it occasionally, but she uses it daily.

We had a home renovation which included a bedroom on the ground level for when mobility becomes a challenge, and a basement sewing room for me since I enjoy quilting. My husband, who's involved in manufacturing, makes a component for Bruno, which influenced our choice to purchase their stairlift. However, our experience was not without its hiccups. During the sales visit, I found the representative disappointing. Initially, everything seemed promising, and we were led to believe the installation would occur within two months. But after securing an $8,000 deposit from us, they informed us it would actually take three additional months, resulting in a total wait of 3.5 months. The installation itself was efficient, and the stairlift functions smoothly and dependably, fitting well into our 4 ft wide staircase which was built specifically to accommodate it without interference. Although we don't currently rely on it daily, I feel it's a reliable addition to our home.

A trusted recommendation from Lang Home Medical Equipment led me to purchase a Bruno stairlift While I initially had some reservations about the aesthetic impact on our home, I cannot deny how invaluable it has been in allowing us to continue living there comfortably. It efficiently serves its purpose, especially as moving out was not an option for us.

The stairlift that I got from Bruno has made a world of difference for me; getting up the steps would have been almost impossible otherwise. Most times, I would have had to stay downstairs, but now I can access different levels of my home comfortably. Moreover, I'm thoroughly impressed with the stairlift's functionality. It operates quietly and smoothly, and I couldn't ask for more in terms of performance. This new stairlift replaced my previous Bruno model, which served me well for 15 years, highlighting how reliable the brand is.

I did a Google search on stairlifts and came up with Lifeway Mobility, which is a distributor in Chicago carrying Bruno as one of their brands. During our showroom visit, it seemed like a good solution, so we decided to go with it. Initially, there was a scheduling mishap with the sales visit when they forgot to put me on the calendar, causing a delay. However, the salesman rearranged his schedule and made it to our home the same day. He was very pleasant and informative, providing a comprehensive overview of the product. Regarding the stairwell installation, we removed the stairway railing for an extra 3 or 4 inches of clearance. Luckily, our house is spacious, so the stairlift fits well without obstructing the stairway. You can easily use the stairs when the lift is at either end, and it never feels like you have to squeeze past it.

I purchased a Bruno stair lift following some careful consideration and research after my wife experienced a couple of falls on the stairs. My own health struggles, notably a stroke, made it prudent to invest in one. We discovered Bruno through the VA, who facilitated the purchase as part of their support. One of the main factors that tipped our decision toward Bruno was that it’s made in the USA. The stair lift has been performing well, and although I personally didn't feel I needed it, others around me believed it was necessary given my age of 86. Functionality-wise, it does its job efficiently, and I am satisfied with its performance.

We needed a reliable stairlift for my wife, and Bruno seemed like a good company, especially as it’s made in the USA. The installation process was smooth, and the team did an excellent job. Dave, one of the installers, was great.

The Bruno stairlift is a very good quality. We purchased the stairlift that goes straight up and there are several attached in between each floor of the building. It has improved the lives of a lot of our residents and employees as well. We're able to get things up from one floor to the next without the strain of carrying. It has also assisted with our residents as well, especially with us having more elderly residents here. So the assistance of having that as a relief has helped them greatly. So far, everything has been well. There hasn't been anything unsafe and it hasn't had any breakdowns.

The VA was the one who chose what stairlift I should get because they pay for it, and they chose Bruno. But I am happy with what they picked. It looks like a quality product. But I am still trying to get used to it. And I’m having a little bit of problems when I go down to the basement trying to transfer from the stairlift into the wheelchair or some other kind of chair. We haven’t figured that out yet.

I purchased a Bruno chairlift through DME Elevators & Lifts, and the experience was excellent. After ordering it, the installation was completed in two days, and the installers did an excellent job.

The lift is something we needed. We got it more for the elderly that come and visit us, but we also use it on occasion because my husband has a bad knee and I have a bad back. At first, my dad kept giving me some literature he got from the AARP magazines. Another brand was strongly recommended to us. I looked online and found 101 Mobility. We talked to the salesperson who was very knowledgeable and honest, and he told us about Bruno, that it’s veteran-owned. My son is a veteran as well. That and all the information he gave us helped us make the right decision, and we went with Bruno. The quality is perfect, and the price is good and within our budget.

Everything is going well with Bruno. My mother uses it twice a week to go to physical therapy and it's worked every time. We haven't had any major issues. Lifeway Mobility who was the one who did the install. They even provided us with an extra electronic box to put the chraging device in and protect from the rain just in case it does get rained on. They were very quick about installing it. They said that it would take two weeks before they could get the installation in, but they did it within the next week.

So far, the stairlift has been good, and the quality seems fine. It wasn't our decision to choose Bruno. It was a bidding situation, and they were the low bidder. I did search online before considering them. As for the price, we thought it was more money.

Everything was channeled through the VA. We got three quotes, three different vendors, and all the all the decisions were channeled through the VA. The sales presentation was all good. The Bruno stairlift is working well, and so far, functionality and performance have been good. We did have a small issue where because the weight of the foot platform, it was catching a little bit on the carpet of one of the top stairs and then stopping the chair. It only happened a few times, and then we got it figured out to where it doesn't do that anymore and it seems to be working fine. It helps a lot because his room is on the second floor, and because of his limitations, it allows him to navigate the stairs in a safer, less painful manner.

I like the Bruno stairlift ‘cause the steps were killing me. I wish it was two inches closer to the wall but it’s fine, and I can live with that. I've had no problems with it. I can walk fine, walk a couple hours longer a day, and I got rid of my urinal in the living room. My insurance company chose Bruno. They were quick, courteous, and I had a great experience with them.

I'm very pleased with my stairlift from Bruno Independent Living Aids, and I absolutely recommend it. I feel safe using the chair lift. Their customer service was excellent. The chair lift costs $4,500 which is expensive for a retired social worker like me. However, it has had a 100% positive impact on my life. The only thing that is slightly problematic for me is the footrest where I put my feet on to get onto the stairlift. I’m a big woman, and I’m afraid that it will break. I know it’s me, not the stairlift. What I should be doing is turning it around so it faces the living room so I can get on it more easily.

I decided to purchase the chairlift because my husband was having equilibrium issues. Secondly, as far as why Bruno, I had done a little bit of research from a couple of companies and, quite frankly, Lifeway Mobility was the only one that responded and they had two brands. And because I had a 90-degree turn, they recommended the Bruno.

My husband has used the stairlift and it went great. We had to get one because he is getting older, and he cannot feel his feet sometimes to get him out of the way. So, we were worried about him being home alone with it. Installation went well, and the performance of the unit is good. Havin Bruno, hopefully, would mean that he won’t fall down the stairs.

It’s great to have a stairlift from Bruno. I’m very pleased we got it installed. Before, I was only going up the stairs about once a day, coming down in the morning and going up at night. I could manage it, but I didn’t feel entirely safe. Now, I can get as much exercise as I want during the day without worrying about safely getting up the stairs at the end of the day. It’s a very good thing. It looks much better than I had feared. It’s been a very positive experience.

The stairlift installed by Bruno is working well. It’s very safe and we haven’t had any issues with it.

Having the stairlift makes things easier. We have a rather steep staircase and if I ran up that quickly, I had problems. But I don’t have problems now so it let me get from one floor to the next quite easy. I appreciate that and I’m happy with the product. Jonathan, the salesman, was pleasant to deal with and the gentleman who installed it was nice and did an efficient job.

Bruno stairlift has made it much easier for me to go up and down. The stairlift helped me move up and down safely. The only issue is in the living room, the stairlift going upstairs. The technician explained that it’s really close to the wall. If they moved it closer, it might make it hard to grab the banister in an emergency. So they positioned it slightly away from the banister, and it’s working well for me.

Our stairlift is wonderful, and having it is better on my knees. It goes down to our game room downstairs and the laundry room. It has been working fine, and it makes life better. We bought it one day and they were here the next day, so it was fast. Customer service team was great, and during the sales process they were nice and courteous. In terms of price, they were very fair. We had another company and it was way out of sight. Bruno much better with the price.

It did a good deal on that because I can go up and down the cellar steps. Before, it took me five minutes to go up and down. I had to go down one step at a time. I had to come up one step at a time. Now I go down there, and I don't have to stay down there either. I could just put the load of clothes in the wash and come back up. I go up and down sometimes three or four times a day with it. This is a lot better than I thought I was gonna buy. That'd be perfect. I have no problem with it. It's good.

The stairlift is fine, but I don’t think I should have it because I’m pretty active. But my kids bought it for me. So, I have to look at it every day, and I don’t use it at all. I just have a big teddy bear that I strapped into the seat. Someday, I will use it, and I’ll be very grateful that I have it. But until then, it’s ugly in my living room, and I don’t like it. But the stairlift works fine. It’s a good product. But I have a banister, and I just use my banister.

I’ve had trouble going up and down the stairs. I saw Bruno from a local paper, and it happed that the people in our pharmacy, they recommended that company too. So, we chose to go with them. The sales rep I dealt with was excellent, and that’s what prompted us to stay with them. I have the standard product that they sell and it fits into the stairwell very well. You sit there, bush a button and up you go. It works well.

Our straight stairlift was put in mainly for my husband and it has been a tremendous help. Customer service and the technicians who came out to install it were all fine. I’ve already recommended Bruno.

I have a two-flight straight stairlift installed inside the house. I went with Bruno because it is local. On the day of the installation, they came in and did it in three hours. Overall, it is a good experience and the quality is good too.

My straight stairlift has helped me get up and down the stairs. The technician that installed it was a very nice and knowledgeable gentleman. However, the man that sold me the product told me one price and sent me a bill along with the tech that installed it at a different price. There was $50 difference in what he told me and what I ended up paying him, and I wasn’t happy about that. Bruno's price was very expensive. Other than that, the stairlift is working fine. I would recommend the stairlift, but not the dealer.

I recently had a stairlift installed by Bruno Independent Living Aid, through an arrangement made by the VA. The lift is placed on the stairs leading to the upper floor, where the shower is located, and it has been incredibly helpful in my daily life. In terms of quality, the stairlift is top-notch. Bruno's team did an excellent job with the installation. I would highly recommend Bruno Independent Living Aid to others, as my experience has been completely positive.

I had a Bruno Independent Living Aid stairlift installed in my home, and the experience has been absolutely marvelous. Although the primary user is my husband, who is 91, I find it incredibly helpful for carrying laundry baskets and even small loads of wood. It's designed to go up the stairs, around a bend, and into our basement, and its installation was beautifully executed with precision and care.

I purchased a Bruno stairlift and have found it to be a great fit for my home. It was a good value for my money, and the installation process was smooth, with the installer being both informative and courteous. The stairlift itself is wonderful; it functions well and makes it easier for me to go up and down the stairs. I considered a few other brands, but Bruno stood out because it was slightly cheaper and available within a week. Overall, I'd recommend them to anyone in need. It's good.

I selected the Bruno stairlift for my mother's use when she moved in with us. Navigating stairs was difficult for her, and having finished our basement for her residence, a stairlift became necessary. We chose Bruno after looking at reviews and appreciating that it's made in the U.S., specifically from the Midwest, which we feel is relatively local. While my mother has been in a rehabilitation center and hasn't used it yet, we had a positive experience with the installation. The installer was very professional, ensuring that it fit beautifully in our narrow stairway without being a hazard.

The stairlift would be better if the seat was to fold up. But I understand why it can't go any farther because of the way that the chair rotates. The armrest would hit the side of the wall. So, you have to have a little bit of clearance for the rotation. I also noticed that it collects dust on the grease that's put on there. That could tend to be a mess in the future. But other than that, it's okay. One other thing that I noticed is that it smelled like a burnt smell. But it's not any problem. It doesn't flip any circuits. It just is when you walk by, there's the electrical smell. I had a guy come back out and look at it and he said that is just the way it is.

I have had numerous health issues in the past couple of years, and living in a two-story home with 18 steps to the bedroom became challenging, especially after experiencing falls. My daughter, concerned for my safety, found Bruno Independent Living Aids online, primarily through reviews, and that led us to consider getting a stair lift from them. Their sales representative who visited us was very knowledgeable and friendly, providing a pressure-free experience, which was a pleasant surprise as I had anticipated a high-pressure sales pitch. After evaluating two other companies, I chose Bruno because the sales approach was respectful and not like the others which used scare tactics emphasizing my risks. This approach, coupled with a gut feeling about Bruno being the right choice, solidified my decision.

I discovered Bruno Independent Living Aid through the VA, which handled everything for me, including selecting the company. They chose from three companies, and Bruno was the one they picked, likely due to being the lowest bidder. The stairlift they provided is top-notch, and I had already researched it beforehand. It fits well into the stairwell, not taking up much room, which allows for easy passage up and down the stairs.

My husband's mobility has become a challenge, particularly with the three steps at home. My niece suggested looking into programs through the VA, similar to someone they knew with a larger staircase, and Bruno worked out for us.

I recently had a Bruno Independent Living stairlift installed to accommodate my visiting brothers and sisters, as my guest room is on a different level. The installation process was efficient and completed without any issues. I've had the stair lift for about two weeks now, and it works very well so far.

I've had a great experience with Bruno's stairlift. My wife, who can't do the stairs very well, uses it to go upstairs, and it's been a significant help. I found the company through an online search and chose them because they were conveniently located in Mechanicsburg, Pennsylvania.

We needed a stairlift in our home. My husband and I were both having problems with going up and down our steps and when I checked on the internet, I liked Bruno's reviews. They were the most economical and their warranty is good too. Plus, because other people told me about it, I felt very happy with it. I also liked the people that were putting the stairlift in as well as the salesman that came. He was wonderful. I'm very satisfied with Bruno. The stairlift is an A+ and it's made everything easier for us. It's a lifesaver.

The VA picked out the stairlift for us and it works all right but we don't use it very much.

We have five steps in the house and my husband cannot walk down. Somehow some way we had to get him down the five steps. We asked the social worker if she knew anybody that would install a chairlift and she immediately made contact with somebody at Bruno. After two hours, they called me back, which I liked because a lot of times, people would tell you that they'd get back to you and they never do. Bruno's sales rep was also very good. He was a little sloppy at the beginning to run the line, but I called back then he came and he fixed it. He was very professional. So far, the stairlift has been wonderful. We sit him there, and he'd be up and down. It's what we wanted and it has made things easier when we have to go out to take him to the doctor's appointment. And without that, it won't be possible.

We really like Bruno Independent Living Aids. It was very important to us that the stairlift was manufactured in the US and so far, it has been excellent. It has made it so my wife can go up to her sewing room and it was worth it.

Bruno set us up with a stairlift going straight up and down from the main floor to the second floor. The salesperson was polite and very informative. There wasn't a single question I asked that he didn't have an answer for and he was very receptive to the fact of when we needed it installed. I felt completely at ease in speaking with him and all the information that he provided us with. I called other companies for pricing but he pushed it over the top for me. When you're looking for something, you don't want somebody hemming and hawing. You need to know your product and that guy sold that.

We have two flights of stairs to navigate daily and initially, we approached another company for an estimate, but their prices were exorbitant. A friend recommended Bruno Stairlift, sharing a positive experience, and we reached out to them. Bruno provided a reasonable estimate and promptly installed the stairlift within a few hours.

I decided to go with Bruno Independent Living Aids after it was recommended by a medical authority. Although the construction of the stair lift itself seems fine, there was a bit of an issue with the installation. The rails were misaligned, which I believe is causing some wear and tear on the chair's rollers as I can already see some stripes. Despite being a known issue, they haven't done anything to remedy this. I've contacted them multiple times, and they insist that the installation followed their specifications, so they're unwilling to resolve the problem or provide a refund. If they could realign the rails, I think my experience would improve, although now I find the rollers may need replacing too. Lastly, I was in touch with Bruno via email and provided them feedback along with photos of the issues.

We purchased a Bruno Independent Living Aids stairlift not for our use, but so that our friends who have difficulty with stairs could use it when they visit. The stairlift is installed to go up to the bonus room from the main house and I'm very satisfied with the overall quality and the work done. Also, our guests who have used it love it.

I have a Bruno lift on the back of my truck for a scooter, and my experience has been somewhat mixed. It's a superior product compared to the Harmar lift that I previously had, which wasn't worth much. However, I did encounter a significant issue. The arm that secures the scooter to the lift failed to hold the scooter in place. One time, while making a left turn, the scooter fell out onto the street. Luckily, my son was driving behind me and picked it up. I took the vehicle back to Upward Mobility, the installer, and they tightened the mechanism. But when it happened again, I suggested using a locknut instead of a regular nut to keep it secure. If this problem persists, I will definitely mention it again.

I recently had a stair lift installed in our home by Bruno. We decided to purchase the stair lift because my husband couldn't manage the stairs anymore. Currently, he's in hospice and in a hospital bed downstairs, but I occasionally use the stair lift, and it works fine.

I had a Bruno stairlift installed less than a month ago, and the experience has been quite frustrating. The stairlift is annoyingly noisy, resembling the sound of a train. They've promised to send me a new carriage, but the situation hasn't improved yet.

I recently had a Bruno stairlift installed, which has been working excellently for me. Initially, it was my son-in-law who researched various options, and we found Bruno to be the best choice due to its high ratings and proximity to Akron. The installation process was impressively quick, taking about 2.5 hours.

I had a Bruno stairlift installed in my office, and it's truly been a godsend. We needed it for a specific individual, and it has made a significant impact, allowing people to come to work with ease. The installation team did a really nice job; they were kind and professional from measuring to installation. The process was made very simple, and the work was neat and timely.

I purchased a stair lift from Bruno due to a bad knee that required surgery. This stair lift has significantly improved my daily life, making it much easier to move around my home. I installed a straight run model from the main floor downstairs, and I am very satisfied with its quality. Before making my purchase, I researched several companies and found Bruno to have high ratings. Although I wasn't initially aware of their products being manufactured in the U.S., I prefer buying American-made items for large purchases.

My experience with Bruno has been satisfactory. Having a stairlift has significantly made it easier for me to get up and down the stairs, which has had a positive impact on my daily life. The quality of the lift is good, and while I didn't personally choose Bruno as it was provided through my workers' comp, I would highly recommend Bruno to a family member or friend.

I've had a positive experience with Bruno. I was drawn to their stairlift because it's American-made, which assured me of its quality. I didn't strongly consider other brands because once I saw Bruno's construction and knew it was made in the U.S., I was confident in my choice.

I purchased a Bruno stairlift after the previous model I used since 2006 stopped working. AEL recommended Bruno as a suitable replacement. We initially installed a stairlift to allow my father, who was experiencing mobility issues, to access a walkout section of our home designed with handicap facilities. Following his passing, we continued using the stairlift for various tasks, including transporting groceries from our pantry.

I purchased a Bruno stairlift to help me navigate the stairs to my basement. Although it was a significant expense, at around $5,000, it has been necessary for my mobility needs. The stairlift is straight, and the installation needed some modifications to the unit due to it being initially backwards. Fortunately, the installers handled it efficiently within about 2-3 hours. They demonstrated its operation, and both my wife and I tried it out. However, they didn’t install the wireless controllers at the top and bottom of the stairs, which I didn’t realize until later.

My experience with the Bruno stairlift has been great. It has significantly helped me by eliminating the need to walk up the stairs, which I found challenging before. I use it every time I need to go upstairs or come down, and it has relieved my fear of falling down the stairs.

I recently arranged for a Bruno stairlift for my grandfather due to his difficulties with stairs. The process was facilitated through the VA, which selected Bruno for us. A rep from Bruno visited to measure the space and explained the installation requirements clearly. The installation took about two hours. So far, the stairlift has functioned well, and I am satisfied with its performance. The Bruno staff were knowledgeable and helpful during their initial visit.

I recently had the opportunity to install a stairlift from Bruno Independent Living Aids, and I must say it has made a significant difference in my daily life. The ease it provides getting up and down the stairs is remarkable; in fact, I just used it about an hour ago. The quality of the lift is impressive, and it makes me feel quite good to use it.

The Bruno Independent Living Aids chair lift has made a significant difference in my life, providing me with more space and freedom to move around. This chair travels along the stairs efficiently, ensuring I am not stuck in the basement during power outages, thanks to its continuous charging feature. The installation required some door modifications and took most of the day, but was handled well.

I recently installed a Bruno stairlift in our assisted living facility, and so far, it's been working fine with no issues. We found out about Bruno while researching online. The installation was quick, and the team was professional, which I appreciated. Our resident has been using it and seems quite satisfied, as she hasn't reported any problems.

I've had a Bruno stairlift installed at my front door stairs, and it has truly changed my life. I now feel more mobile and am definitely planning to stay in my home long term. From the start, the experience with Bruno has been excellent. The customer service deserves a 5-star rating. Although I haven't needed to use the warranty, I feel confident knowing their support team is ready to assist me if necessary, which is also worth a 5-star rating.

I can hardly walk with a cane when I'm just on a level and I was practically crawling up the stairs at one point. So, the stair lift has helped me a lot. My son and daughter-in-law bought it. It's an older house and we were worried whether it was gonna work for my stairs. My son called and told me the reps were coming and if we can get it, we're gonna get it. The quality is excellent and for anyone who has a hard time going up and down stairs, it would be the perfect thing for them. I’m well pleased with it.

I received a Bruno stairlift from the VA, and I've had it for two weeks. The quality is fine and I can get up and down the stairs fine with it. I am totally satisfied.

My sister-in-law bought a stairlift for her husband through Bruno and told me about it. I looked things up and Bruno was the only one I found local that I could drive to. I wanted to be able to drive to it and see it, and I only live about a half-hour from there. We got a stairlift as well. It goes from the garage floor up to the laundry room and then we have one floor living. The guy that installed it left us the brochure and he was very good in his explanation of it. The stairlift is flawless. It's functioning well and the fact that it made it possible for my husband to get in and out of the house is huge. We're very happy with it. It's a little stiff on the price, but that is what it is for the product. They cost a lot, so I would expect that they are what they are and we're not dissatisfied with any part of it.

The stairlift is very high quality and when it was installed, I was very impressed with the supervisor who made sure everything was right before they left. The Bruno stairlift is an excellent product and it's consistent with the decision my wife and I have made to stay in our house as opposed to going to a retirement community. We love the house and we don't wanna leave it. However, I'm older and it's getting more and more difficult for me to negotiate the steps. I find that it's nice to know that if I don't wanna use the steps, I can use the stairlift.

I like Bruno. I have 19 stairs. If the power goes off, I can't get up or down those 19 stairs because it’s electric and it stops. This is an old condominium. I'm on the second floor. I don't have a back door. I have no way to get out except going down the stairs or riding the elevator down. But my Bruno stairlift is battery-powered. The battery supports solar. A nice young man came out, measured and priced and gave me a couple of alternatives. So far, I've practiced on it a half dozen times. It works. It's more of a preventive measure than it is something I use every day.

The fellows from Bruno were wonderful and we couldn't ask for any better. They were so helpful and they taught us how to use the stairlift. They knew what they were doing and they had measurements. They came before the installation and had it all figured out. The product is a godsend and it fits our stairs where I have enough room to go up and down.

The lift is comfortable, easy to use, and appears to do everything that we needed to do. I'm a retired military person, so I certainly appreciate something made and built in the US. The installation was done by a local Cape Cod representative which worked out for us. We live on an island. We've only used the lift briefly since its installation, which has only been three weeks but it is giving us the service that we wanted.

I've got back problems and I was speaking to somebody about stairlifts that was a VA. They said the VA takes care of that if you're connected with the service, which I am. I have four years in the Navy. I had problems getting up and down the stairs and carrying things. I didn't have that many stairs, and then right at the bottom, there are three steps that make the turn to the left. It was difficult to be able to get somebody to figure out how they could do it. But thank God it worked out with Bruno.

Everything's excellent with my Bruno stairlift. I don't have any problems with it at all. I had Paramount come back one time because halfway up the steps, it seemed to make a weird noise. So, they had to crimp something on the rail, and that was it. We got perks from Paramount as far as them explaining about the sales tax and how that would be taken care of through a doctor thing. They took care of that and gave us a discount for being in close proximity to them as a local customer.

The first guy came out to give us an estimate then he measured and took a couple pictures. He made sure we had an outlet available, then he left us the estimate and was on his way. The stairlift has been installed for about a month now and so far, everything is great. Our stairlift has on the bottom where it has to fold up so it's out of the way, and it works perfectly. The seat folds right up to the wall.

My father has a hard time getting up and down the stairs, so we had to put a stairlift in for him. We got a Bruno Stairlift through a company that does home improvements. They had videos and samples, and I liked the design of the Bruno stairlift because we have dogs. We like the way the track is hidden so they won't get a whole lot of pet hair on the track. With the Bruno stairlift, my father is able to get up and down the stairs a lot easier. The stairlift is really nice and quiet, and the price is reasonable.

I use our Bruno stairlifts all the time. As long as the stairlifts work, I'm satisfied. I’ll use them until they die. They make it easier when I go up and down the steps. The other two that Bruno replaced, one goes down to my doorway, first front door. Another one goes from my front door down to my cellar. The one that goes from my kitchen, down in my front door, they said it has been here for 13 years. Last time I called when something was wrong with it, they contacted the VA. The VA said that it should be replaced. They also said that the other that one goes from the kitchen here up to my bedroom should be replaced too because it was 12 years old.

Bruno Independent Living Aids came when they said they would, and helped me fill out the paperwork. The guys were helpful, quick and clean. They were not disruptive. I got windows at the top and bottom of the stairs, and they made sure the railings pass and the chair doesn't hit. They could have just slopped it in and been done, but they didn't. They took their time. It was nice. They are five miles from me. If there was breakage or if I needed a repair or something was stuck, they would come quickly.

The Bruno stairlift has made it a lot easier for my wife to be able to get into the basement now. It's built very well. It also fit better than I thought it was going to. It's easy to use, too. She's using it by herself when we do go to the house and she can get around well with it. We're very satisfied with it.

I called them, and the guy that I dealt with was real nice. He said, "I can come in tomorrow and meet with you." I thought he was gonna come in and do some measurements and I would continue to talk. But he said, "No, I'm actually coming in and putting it in tomorrow," which was great. So I shot him a few pictures and gave him some measurements and the step count. When they came in, they had to cut the track outside for about half an hour. They weren't in the house for more than 15 minutes. It was real slick. They explained everything. They said, "If anything at all goes wrong, just give us a call and we'll be there." It was a real good experience. Going up the stairs for my wife is so much easier with this lift.

We have the lift going from the first floor to the second floor. We got it from Bruno Independent Living Aids and we went on the basis of talking to people that had worked with this company beforehand. Also, the fact that the company had a storeroom where we could go and try the lift beforehand was very helpful. We looked at the Elan and Elite models, and we went with the Elan.

We got a Bruno stairlift for the movie area downstairs, going to the basement. Andy, the salesperson came and talked to us. He was also the same guy that installed it. The installation team was excellent. Though the VA paid for it, the price Bruno charges is a good price.

The Bruno chairlift in my house goes straight up on a flight of stairs and so far, it looks like it's very well-made. It was supplied by the VA and having it helped greatly.

We saw Bruno at a showroom and it looked good. For an elderly person having problems with their knees getting up and down the steps, the stairlift is perfect. Bruno came and the installation was great. The price was what they said too. They didn't quote me and charge something different.

The staff with the supplier of the Bruno equipment was very patient, friendly, knowledgeable and entertained my questions. We liked her a lot. We have the stairlift going from our kitchen to our basement and it allows my wife to use our basement. I like it even though we've only used it once because we left town for a few weeks.

My husband loves the stairlift. The only problem I've had is that phone call I referred to. But the installer was efficient and neat. It all works very well.

I got a Bruno stairlift for my mom. It would help her a lot because it would bring her down and pick her up. The only thing is it's a little pricey, but if it's your parents, you will go beyond. The stairs was a little narrow. A larger person would not able to pass. I didn't know that you could park the lift downstairs or the middle or the top. So that's when I get to find out yesterday, it will still charge regarding of what.

I have a three-story house and I got them to put the stairlift from the second to the third-floor thinking, "Well, we can add the other one later." But it didn't work out like that. My wife ended up bedridden for the most part. I called them and they put it in two days later for me. So, I could get her home from the hospital and get her up the steps using the chairlift. The people that put it in and also the people I talked to on the phone were great. As soon as I called them, they were out in two days and had it in and done. Also, the price was more than fair.

I like that the Bruno stair lift is Wisconsin-made. I'm supporting a local business. I got the stair lift for a loved one. They haven't had the opportunity to use it yet, but they will as we get close to the holidays. The Bruno rep was very helpful and treated me well. The installers did a great job. They were careful keeping my house clean and did a great job of installation. They cleaned up when they left. Jim from Rapid Rehab and his colleague were very cordial and kind. We had a nice conversation while they were at my house, but they were down to business. I didn't interrupt them too much. I just asked and answered questions as needed. They got to work, got it done, and showed me how everything worked and let me go on my day and they got on with theirs. The stairlift is more than I had hoped.

I've had our Bruno stairlift a couple of weeks and so far, so good. It works great. I got three estimates as well and the other two were a little cheaper. However, Bruno mentioned, was I influenced that it's made in America? And that was my deciding factor. The other two were made in England, and I was concerned about getting replacement parts. The installer of Bruno was also great. He was a nice, young man. He explained everything, went over how it operates and all the safety features. When he got all done, I said, "I lost my phone in the house today. Can you help me find it?" He did it on the computer and he found it.

We contacted another company but they never got back with us. On the other hand, Bruno got back with us right away, and that was a big factor in getting a lift. I also love that the stairlift is made in the US. It's very important to me. Bruno was good about coming out here the next day and putting the stairlift in very quickly. It goes from the foyer part of the house up to upstairs where there's a bedroom, and it's great. I only have one problem with it. When it gets up the stairs, it feels like it's leaning downward to the left a little. It's always done that, and they never said anything about it doing that, so I just assumed that's the way it was made. Outside of that, I have no problems with it, and it's definitely changed my life. Bruno has helped me tremendously because I've been having trouble with my knee.

I wanted to get something and it’s easier for me to go down the steps since having the Bruno stairlift. I like their price, too. The installers were also nice. Plus, their customer service has been excellent.

My husband was getting out of the hospital and couldn't go up the stairs. I needed the stairlift installed right away. I looked online and Bruno has a nice website that tells a lot of things about the stairlift. I called on a Friday and then a young man came on Monday and told me all about the stairlift. Everything went smoothly with the installation. The installers came on a real timely basis and told me all about it a little bit more. I'm very happy. The stairlift looks and works good. I'd recommend Bruno highly.

Bruno Independent Living Aids was the only one that got back to me. The installer did a wonderful job. He was very thorough, informative, explained everything, and videotaped the stairlift going up and down. He and I rode it. It has been working great. My husband loves it.

My Bruno stairlift works. The installation was very quick. The guy did well. He showed us how it works. I'd give him a gold star. I'm overall pleased with the results. The stairlift seems to be a good product and good installation. Their fellow knew what he was doing. That was important.

The reps did everything and were here two at the most. They walked us through everything and how to use the stairlift. It's a very good quality. It goes straight up and down. We didn't have any help from the VA though. You gotta pay what you gotta pay. If you need a good piece of equipment, you're gonna pay for it.

We purchased 2 Bruno stairlifts back in September of 2024. Overall, it's a very effective system. We have a safety concern that we believe needs to be addressed, we had the distributor that sold and installed the product out, and they agreed there was an issue, but at that point, they said they were not able to correct the problem. We've called the company and left numerous messages, yet no callback. Based on the lack of response we also have written the Better Business Bureau hoping that they will be able to get some type of response back from Bruno, but no response via this method either. You would think a company would take safety concerns very seriously, but Bruno does not!

Bruno Independent Living Aids was the one that gave me a quote right away and was able to get more information to us. The stairlift works for what we needed it and my mom got it quick. It looks good. My mom can now get in and out of her house. She lived somewhere else until we got the chairlift in there. She moved back in.

The Bruno wheelchair seemed like the best to fit my needs. I took my car there one day and picked it up there late that afternoon, and that was all mounted. It was quick and easy. When I wanna get stuff out of the back of it, I just got to lift one handle. It's been wonderful. It helps me to get around easily. It helps me in shopping centers and with walking with my wife down the street or down the block.

I'm having issues with balance, and it became a little more dangerous for me to possibly fall down the stairs. So, I became interested in a stairlift. Bruno did a great job. They did it quickly and they did an excellent job, so we’re well-pleased with them. I'm certainly more than satisfied with what I have. It goes one flight, just up and down. I'm very comfortable with the quality of the chair. It works very well.

I feel fairly safe with the stairlift. But where you rest your feet when you're going up and down, it's a little difficult for me because of my long legs. My stairs could be a little wider but for what I have as far as stairs, it's very good.

I purchased a stairlift from Bruno because my wife had a stroke about nine years ago and it affected her balance and she’s having trouble getting up and down the stairs. It's been working perfectly fine. It’s very, very rugged and nicely constructed. It took well over eight weeks from the time we ordered it until the time that the installation took place. So the delivery was an issue. The people told me they have to weld everything from scratch, and that's what takes them so long. But having to wait that long is not very good customer service.

I got a lift for the back of my pickup. I carried my pickup and the chair to Bruno, and they put it on. It's not the easiest in the world to get the chair on and off. But the lift itself is good. It does what it's supposed to do.

Bruno's rep was easy to get ahold of. We have one little problem with the power. The other one won't stay up, and I contacted him. I got no problem. He's coming out. The overall quality of the lift seems really good. We bought it for my husband who had COPD and unfortunately, he passed away a week ago today. He loved it. It made it easier when he did have to leave the house because we have just a few stairs to get into our condo on the inside. He enjoyed it. Once he got up, his breathing was fine. So, he didn't get to use it as much, but he did like it.

Bruno's reps were all very polite. Right now, the stairlift is a little help. We're not that immobile, but I got it for down the road. I'm sure our health will deteriorate down the road. So, it's there if I need it. One of the reasons I purchased it is because we do have stairs to get into the house and it was cheaper than buying a new home. As a tool maker and machinist all my life, the quality of the lift looks good mechanically and, physically, it also looks good. The salesman was very polite and informative and the installer did a fine job and did it quickly.

I chose Bruno because I also looked at Acorn and thought Bruno was better. It works fine going up and down. I liked the railing and the way the chair was enclosed. Also, I'm pleased with the amount of space that it takes up. It makes it easy for my wife to be on both ends of the floor with all our bedrooms upstairs. She would stay up all day or stay down all day before.

The stairlift works fine. My mom could not get out of the house without it. I got two seats. The one upstairs kept falling. It scared me too. It would be loud and out of the blue. I called Bruno Independent Living Aids and it ended up not being anything much. The seat belt was in the way and all the guy had to do was move the seat belt. I wish I figured that out. It was a bit embarrassing for me.

I went to an independent contractor to install two different stairlifts. He gave us a bit of a discount on the second one. The Bruno stairlift has made a huge difference. I'm 60 years old and going up and down the stairs with an artificial leg is nearly impossible for me. The stairlift allows me to use my basement and my upstairs, which I would have a hard time doing otherwise.

I went online to see what Bruno had available and then, I called 101 Mobility. I told the rep that I saw the Bruno stairlift that my son and I like and he showed it to me. Then, we contacted the VA. They had the company come out and show us the Harmar. I insisted with assistance from others that we get the Bruno because it was ranked number one. The mobility of it, the way it looked on the stairs was much more attractive than the other one. I just like Bruno overall, mainly for the appearance and the rating. The installation didn’t take very long. But there are some screws on it and the screws stick up. And there are grooves left on the screws. The installers said that it’s fine like it is but those screws are too long. Clothing or the hand can get caught on the screw. I've called the company and left messages, but I haven't gotten a return call back.

I went to VA over in Evansville and it was shared with me that Bruno had a stairlift. Then, VA sent two contractors out to decide which one is gonna put it in. The installation was wonderful and I appreciated what the installers did. I feel safer in going up and down the steps because those are half steps and when I step down, my heel would always hit the back of the next step and I had to hang on. I didn't have very much strength in my arms that if I did fall, I probably couldn't hold myself up. I like that I can go up and down using the stairlift and the way it comes up the steps. The installers showed me how I could turn the seat around and where I could feel secure without getting right up on the steps. I can get right up at the level of the floor and turn it back around and sort of pull the handles, the seat and the bottom part up to keep it safe for anybody who's walking up and down the steps.

101 Mobility in San Diego installed a Bruno CRE-2110 in my home since 6/2020 for a disabled person from stroke, cost $16k. It stopped working (error code F2, L2) on 12/2022. Paid them $295 to fix it. Now (10/10/2024) it just stopped working again with the same error code. It certainly stopped in the middle of going upstairs. This is a life and death for a disabled person. Just called them again. Really frustrated. Bruno's stairs is not reliable/dependable, especially for a stroke/disabled person. Please don't ever buy Bruno.

I picked Arrow Lift who carries Bruno as I wanted to deal with a company who's close by me. The sales rep was very nice to deal with. There was no high pitch dealing and no pressure. He was an honest to goodness man. I am lucky the stairlift fits perfectly. It's a straight up shot to the front door, and so far, it's very good. My daughter lives with me and she was very scared that I was gonna fall down the concrete steps. This Bruno stairlift helps me so that I won't.

I have a dog and he pulled a ligament in his knee, and I was carrying him up and down the stairs for two weeks, and it was affecting my back. So, I Googled and I saw Bruno, and it looked really well-made, and it was a well-well reviewed product. Bruno was great all the way along. The installation was terrific. The sales person was knowledgeable and efficient. It was a very good experience. The stairlift fits perfectly in our home. It's great. It fits fine in the staircase. I like everything about it. My back is fine, my dog's leg is healing, and I'm delighted with it.

Bruno installed the chair on a vehicle that I already have. It took a day and a half and they said that was how long they were taking it. But they did what they said they were gonna do. It was excellent. I'm getting another wheelchair for my work truck. I'm glad I didn't have to pay for it because it was almost $6,000. It's kind of expensive for what it is. But people in wheelchairs don't have an option. Paying that price is a small price to pay to get more independent. So, I didn't mind.

My Bruno stairlift impacted my life in a tremendously positive way. I have a straight one with several safety features. I've only had it for 10 days. I don't use the stairs at all, and I'm able to do a lot more in life around my yard and everything because I'm not climbing stairs at all. So, my knees are doing wonderfully. It's beyond belief. The stairlift is rated for 300 pounds. My wood stove is upstairs. I have a loft. I'm in Alaska and I've been carrying firewood up to my wood stove twice a day for three years now. And now, I just set it on my lap, go upstairs, and it's unbelievable. As far as the installer, he was wonderful. He left my place spotless and took all the trash with him. It was, overall, a 100% great experience.

I had a stroke and I was having a little trouble getting up and down the stairs. I called Bruno and the rep gave me a quote over the phone and I accepted it and they came the next Monday and put it in. My stairway is a little narrow for it, but we make it work. It does the purpose of what I wanted it for. I have a problem with it, though. When it's parked up on the top, it beeps quite a bit. But if I park it partway down, then it doesn't seem to. It runs a cycle and then it stops for a while and then it comes on again and beeps again. I called them and they said because I didn't park the seats the way it goes down. I started doing that. But it still does it at times, not all the time, but sometimes.

I have a two-story home, and I have two kids with special needs that are in wheelchairs and they cannot move. I heard about Bruno through a friend who has a child with special needs. She installed one in her house and she told me about it. I researched and looked for it. The sales visit with Bruno was good. It took me a while before I could save some money because it was very expensive. But he was very courteous and nice. I wish I could have got a better price, though. He explained to me how to put it back on when it's supposed to be down to be recharging. Also, whenever I put my son in, and how to push him to go up, how to bring him down, keep the battery charged. It performs really well so far.

The sales guy was really nice and did a good job. The installer was also a very nice and professional guy. We were pleased. We've had the stair lift about a week, and it's running good. We're happy with it. It's comfortable, quiet and it makes it easier to get up and down the stairs. I have a bad knee, so it's made a big difference. We definitely recommend Bruno.

I had to purchase a chair lift because climbing the stairs is a bit of a feat with my physical condition, and I had a great salesperson, Blair. He was very professional, considering what I had to put up with with another chair lift company. Because it was a county, I had to do three estimates. They went with a different company, which was a total disaster. They went with a lower estimate until I called and told them I was totally dissatisfied with them. They kept bringing me a chair that didn't work, and two of the companies were totally unprofessional.

Installation was great. The unit was up and running within about 45 minutes to an hour. The only issue I ever had with the chair is one of the little plastic things on the lever, on the right hand inside of the chair, came off almost immediately. I don't know whether it didn’t get tightened up at the factory, but that didn't affect any of the operation and it's not inconvenient. It's a plastic tab on the metal piece and I don't know why it was on there, other than to make it more aesthetically pleasing.

The company I contacted chose Bruno and I got it. It was necessity for me and the installation was great.

Bruno's price was better than some of the other ones that we looked at. They were also very good at setting up appointments and being on time. The salesman was really good. He came on the installation day to help out. The installers were very polite and cleaned up after themselves. My wife uses the stairlift every day, and it has helped her quite a bit. It seems to be comfortable for her. It's smooth-operating and easy to use as well.

We purchased a stairlift, and installation was very easy. Our stairway goes straight up, and the fellow said, "No problems here." We did not have any curvature. The fellow was here about an hour and 20 minutes, and he put the stairlift in, did a demonstration and answered questions. We're very happy with our stairlift and it certainly makes life easier. There's two of us here. My husband and I are both in our 90s and we're still capable of walking the stairs, but too tired. We have 12 stairs and the stairlift helps near the end of the day. We are also doing it as a precautionary measure. The word our daughters used to encourage us with is "proactive." Overall, I would recommend Bruno. We're satisfied and certainly would suggest that it should work well for others, but of course, each situation is different. Ours seems to be standard though. The stairlift has arms and a safety strap, which we haven't felt the need to use.

The sales rep was to the point and quite informative. He gave us all the details. I chose Bruno for the quality. It also has a lifetime warranty on motor and the major parts. The stairlift is for my parents who are both 90 years old. We use it for my mother at this point. But she's confused because she has other issues so we make her a sit on the chair then we operate. However, Bruno a little bit expensive than everybody else's and at this point, I'm not sure whether I'm getting the value for the money. The stairlift also takes some room, but this is what it is.

The installation which took an hour went very well. The stairlift has helped a great deal. I would tell others to use Bruno because they are very nice.

Bruno was recommended by Manns Drug Store and I dealt with them before. However, there was trouble in the beginning. The stairlift was beeping in the middle of the night, and we didn't know why it was beeping. Then it slowed down. I called the guy that installed it, and he said that he put it on the switch. When you turn the switch on and off to work the light because the light was on that switch too, the battery was being drained because it wasn't being charged. We didn't realize that but now we know not to turn that light, just to keep it on all the time. The stairlift seems to be working out better now and it seems to have very good quality. The installer was very good as well.

The salespeople were very efficient and everything was top-notch. The Bruno stairlift makes it easier to get in and out of the house. It runs okay but the seat could be a little larger for me.

The two gentlemen who were here were very accommodating. Once the stairlift was installed, the installers found some problems internally. So, they had to come back and replace some parts and then, they realized those parts weren't the correct ones. When they talked to somebody back at their home office, they said it sounded like they were gonna have to replace the chair itself. And they did. That remedied the problem and it seems to be running fine. They were nice young men. So, there were no problems. Bruno is a little more expensive but it's worth it. It's well-made and I like that it's made right here in the US over in Wisconsin.

Bruno had a flyer in the rehab hospital and one of the therapist there said they're good. I called them and we put a stairlift for the three steps that my wife can't do. Each day, we get a little better with the stairlift. Everything they said it would do, it does. I'm happy.

Bruno is amazing. The stairlift is really nice. It's clean. It could have been a little faster going upstairs. It takes a little too long, but it's really good. We like it. We have big stairs. There's a lot of room there. So, for my stairs, it fits well. The stairlift is for my mom. She was in a stage where she cannot take the stairs, and it really helped her a lot. She likes it, but she has one complaint that when we go upstairs and when we land, it stops on the last step. So, when you get down from that, you have to turn around. Not everybody can reach down of the chair to pull that thing down and rotate it and then get down on the landing. Maybe if there's something more robotic, that would have been nice.

The installation of my Bruno stairlift was really good. However, it took a little while to get. But the quality of the Bruno stairlift is very good.

The stairlift turns itself. My mom is tiny and she's 82. It easily flips up and down. She can go up and down the stairs. So her right knee doesn't hurt. She was having a really hard time climbing stairs before this. Everything's been working great. I'm very happy with it. It seems strong and it's a nice color. It's not gonna look perfect, but it doesn't scream hospital. It's been a great product so far.

They did the installation in one day. They did what they had to do. The guys were nice that set it up. Our stairs is 15 steps, and so we're not having to try to go up and down now with the stairlift.

They were excellent service. The stairlift works perfect. Everything is fine.

We had the straight stairlift from Bruno installed and it does good for my husband. The quality of the machine is good too.

We really love Bruno and the chairlift works great. I love that it takes all my groceries up and down and I don't have to go up and down for my cat litter. It's saving my husband's life and it's wonderful because he can go up and down so easily now. Also, it's very sturdy and doesn't take up any space in the hallway. Once you're done using it, you just flip the seat up and the two armrests and you have plenty of room. It's really wonderful.

The stairlift fits the best it can. With the size of the staircase that I have going to the second floor, they measured out what they could put in that space. The space was able to accommodate the curved lift that they put in there. So far, the stairlift has been good. I've had a good experience with the staff as well. The only thing was I'd spoken with the guy that it's a little close on the one side of the railings facing where my feet are when I'm in the chair. But he was saying that with where the wall ends, they have it as close as they could with the space that we had.

The Bruno stairlift has impacted my life a great deal. I'm able to go down the stairs for the first time in two years. The overall quality of the stairlift is good.

The installation was good, and my husband likes the stairlift. He uses it and it's been good. This was totally from the VA. They took care of us and paid everything.

I broke my hip, and my daughter did not want me going up the stairs and particularly down. She thought I would fall. I got a stairlift because I have all the bedrooms and a bath upstairs, and I wanted this house so badly. The installers did an excellent job, and the stairlift is wonderful. I enjoy it.

I'm really pleased with the stairlift. It's just so much easier to get through the day. Now I don't have to crawl up and down stairs.

The stairlift does what it's supposed to do and it helps us out. It's straight up from the basement up to the kitchen.

Bruno is a great stairlift. Everybody is better because we have it. The entire family is happier. We get to ride down the steps on a chair. It's fun for everyone.

The Bruno stairlift has been great. I have one in the garage and another one inside the house. It's making things easier, transferring people. It is safe. I’m not worrying about falling off. All you have to do is turn it on and do the remote. It does its own thing. I recommend it to anybody.

The stairlift has helped a lot. It's very solid and you feel safe in it. We have a three-story home so having the lift has made it a lot easier to stay in our home instead of looking for a single-level home. We look forward to using the stairlift for years to come. Bruno has much more quality than the other places.

The Bruno stairlift has made me more confident leaving my husband at home to navigate the stairs. We have it inside the house and one of the reasons that we got was that, in the event that my husband absolutely has to rely on it, he can still stay at home. So far, we haven't had any issues with it malfunctioning or breaking. It holds his weight and it's got the safety features to let us know whether it's in the proper placement before he uses it. The folks that installed it did an incredible job when they came out and talked to us about the stairlift. They gave us some options and made their recommendations. And when we were ready to have it installed, it was a matter of days until they came out and put it in for us. I've told some of my friends that if they need a stairlift for their family members, I would highly recommend Bruno.

We're satisfied with the quality of the stairlift, except for the cover for the chair. It was way too short and it didn't cover any of the mechanics. I told the rep about that and she said that she's heard that about other lifts -- that those covers don't work well either. It's a pattern. We ended up getting a grill cover on our own and it works much better. Other than that, my mother-in-law likes the stairlift very much. She says it's very slow, but I think it has to be, for safety reasons so, I'm not worried about it.

Since my husband is bedridden now, I use the stairlift for groceries, laundry, and garbage, back and forth, instead of carrying it. Because I go downstairs 15 times a day. I use it especially for groceries so heavy, and laundry. It's very useful. It helps a lot. It's nice that I got it. It took long before they installed it, but it's worth it. I was so frustrated, but when I got it, they only fixed it for two hours. It was fast.

When I called Bruno Independent Living, the people I spoke to and the person that came to talk about it to see if it was good and if it would work. I needed something for my mom. Everything about him and everything about when he came and all the questions were answered, and it went very well. The guy that came to install was very good. He was excellent, and knowledgeable. Everybody, even the guy who came before, was good. It was difficult getting my mother down the stairs by myself. Se doesn't go out alone because she can't. But the stairlift helps in taking her out of the house with the doctors. It's much safer for her as well. It has been working well for her. I'm very happy with it.

The Bruno stairlift has impacted my life tremendously. Now, I can go downstairs without fear of falling and I can come up easily. It's been a real blessing. They also showed me how easy it would be to put it in and that I'd be able to go up and down. It also had a remote control. If it happened to be up and I was down, I could call it down to me. They went through it tremendously and it was like, "Okay. When can you get it in?" The installers were really sweet. Didn't take them terribly long. The rep went over everything with me on how to do it, how to swivel the chair, how to use the remote control, and how to go up and down. I said, "Okay, I got it. Now let's play with it."

The young rep was nice. Also, the two young installers did a good job. Our stairlift works fine. It carried up very good. It's very steady.

I heard good things about a local dealer, Grizzard, and when I talked to them, it looked like Bruno was a very good name. The installation was good and the product itself seemed very well-built. The stairlift is for my wife and it has been a great help.

They were quick with the installation and the installer knew his job, knew what he was doing, and did an excellent job. It was done in a day. I've had the stairlift for about three weeks and it's been fine. The only problem we had is because I have a split entry. On the first flight of stairs, it was fine. It was one rail. But on the second, it had to have one and then it splits. What had happened twice was it would go so far and stop and it wouldn't move. The repairman came yesterday and he fixed it and now it goes three-fourths of the way up, stops for a second, I click it, and it goes the rest of the way. There's another alternative that he's thinking and he'll come back and try that. But so far, so good. It's a real convenience, especially when I do grocery shopping --even laundry. It's a big help.

The Bruno Stairlift has been very helpful. It's a well-made stairlift that suits my needs to the max. It gets me up and down the steps and I'm good. The installation was also done very professionally and it was done in one day.

This is an old house and my steps are very steep. I've always wanted a stairlift, but I just got around to it lately. It was a couple of weeks after the purchase that the stairlift was installed. I changed the model so they waited and had to get it approved again. But I'm satisfied with my Bruno stairlift. I was afraid it would fall off but it's still hanging on.

I love my Bruno stairlifts. I got my first one 10 years ago and my brand new one has been in here three weeks. They did a beautiful job installing it. I had it raised up 8 to 12 inches. The stairlift makes me go up and down the stairs where I normally can't do. For me who's 90 years old to get up and down 13 steps is a pain.

The Bruno stairlift comes in handy when I have to come upstairs. I don't have to try to walk up and down the stairs where my bathroom and shower are. However, though there is space beside it, if someone is carrying baskets of clothes, we have to fold it up so they don't trip and fall over it. Also, there have been a couple of times the stairlift stopped and I don't know whether I released a button or it did it on its own. I've been watching for it, but it hasn't done it lately.

I couldn't get in my house because of my back. I read the reviews and Bruno seemed to fit the bill. They installed a chairlift for me and it was seamless. It took them a couple of hours to put it in. It's from outdoor into my porch and the quality is great. It has offered me a world of freedom. But I don't like how you have to turn it around and it won't stop beeping unless you turn it back to shut it off, to cover it. I would like to cover it facing the porch rather than having to lean over, cover it, then twist it. But other than that, I love it.

My sister has a Bruno stairlift. The man down the street has one too. I went with them and the installer was very nice. The stairlift is good. I like it. It's easier to get up the stairs.

The Bruno rep who came out was really good and everything went fine during my purchase. I got the straight stairlift and it has greatly impacted my life.

Going with Bruno was convenient and the price was fine. The stairlift works for my aunt.

I bought a Bruno stairlift for my wife. A guy from Orem, Utah came and put it in for us. He did a good job putting it in and assembling the work. It was expensive for just four steps, but it was a best money I ever spent. The quality is great.

The guy that did the installation was great. But Bruno didn't give him the full information that he needed. He had to redo the arm thing because they put everything on the right side and my husband doesn't have usage of the right side with the controller. They didn't tell him that but he was real nice. We are gonna get him back out because we need to have the seatbelt reversed. Right now, my husband has to reach over himself to buckle and unbuckle the seatbelt. It would be easier if it was on the other side. But so far, we've been fine with Bruno.

I love the Bruno stairlift. The rep worked with me on it, and I've been telling everybody about it. I tell people, "You better not horse around with that one because you'll end up paying for something." It's exactly what it is and I like the way it folds up too. The only thing I thought was was I gonna have a big enough seat. But I have no problems at all. The nice thing about it which I didn't realize is the on and off little modems. My friends are all walking with walkers now. This way, they can just come in. I can turn it on and they just come up.

The sales team was great. I'm a lot satisfied at the point right now. I'm in agreement with everything about the stairlift so far.

The installation of my Bruno chairlift was quite interesting and I'm pretty pleased with it. The quality is also good, so far.

The installation was fine and the installers explained it. The stairlift has definitely been helpful. Our vehicles are in the basement and the stairlift is the only way we have to get down. I have a deck on the back of the house and the stairs going down the deck to the sidewalk was dangerous. The stairlift helped a lot. The quality is excellent. I'm very pleased with it.

I'm on a walker and I wanted a lift so I can go up and take a bath. Bruno's installer was fast and the installation didn't take longer than an hour. One, two, three, he was done. The lift is surprisingly simple. I thought it would be more complicated. I have to remember to push the lever to swivel the seat or I would never get off of it. I park the lift at the bottom of the steps and when I want to go up to get something upstairs, all I have to do is sit down and go. I like it and so far, the quality seems all right. My neighbor down the street spotted the truck that was coming over here and now he wants to get a lift as well.

The old stairlift worked fine for 25 years and it’s still working but whoever put it in didn't install it right. My mother is 90 now so it got to where it was hard for her to get up out of the chair at the top. The guy that we got the other one from said it's not going up far enough so the chair is not getting high enough at the top. It's supposed to be a certain height at the top to make it easy to step out of and it wasn't. He said he would see if he could find a rail and extend it up but he couldn't find any and that kind of rail was not being made anymore. So, we had to replace it.

The stairlift is excellent. It fits perfectly and is helping my mother. Bruno is a big help especially to people who are not able to go up and down the steps.

They put in the new stairlift and it's beautiful. It works perfectly. But he has to come and he has to do something with the banister. The banister is not high enough and it's kind of in the way a little bit. But the quality of the stairlift is nice. The stairlift that we had before used to stick out so when my nephews and grandchildern come here and play, I had to wrap blankets around it. If they were to hit their your head on, it was dangerous. But now, this new one folds all up and it's not even in the way. Everything's good with my experience. I'm very happy with it.

The salesman did a good job and the Bruno stairlift works great. It’s perfect. I couldn't get in and out of the house without it. I was in a nursing home and that's what it took for me to get out of it because I got three steps and I had to have it put in.

I looked online and spoke with several friends about stairlifts that they had used. Bruno was one of the ones that I was considering. I spoke with Bruno's sales representative and with a few others, and I was impressed with the representations made by the sales rep and the price was consistent with the pricing of others. So, I decided to go with Bruno. The stairlift is on the outside of the house. It goes from the driveway up to the porch. It's very good. My husband was unable to exit the house and now, he's able to do so. It has enabled my husband and I to participate in life outside our house to some extent. I'm very happy with Bruno.

We love our stairlift. It's a great toy. The VA gave me the stairlift to avoid falls. The quality of the stairlift is A+. Bruno guaranteed it. They said if it breaks, they will come back and fix it. It operates just as we expected. Bruno did us right.

We love the stairlift. We use it for going up and down the steps and we set laundry baskets on it, things like that. It makes such a big difference and it performs great. It doesn't go too fast, but sometimes it would take a minute just to kind of get up to the speed. My husband has a man cave downstairs and sometimes, he'll just wanna go there. When he hurts real bad, he wants to go downstairs and lay in there because it's darker down there and he's able to do that without hurting himself now. Our knees were killing us then and it's been such a relief to have the stairlift.

I was told by my insurance to call Bruno, and the reps were good. The stairlift is great too. It fits in well, and now I can get down the steps and get my food.

Bruno was responsive when I called them. Somebody showed up and gave me an estimate. Everybody was very pleasant. The installation was very quick and there was no mess. I had somebody come out and make one adjustment to the chair and they didn't charge me for it. Everything's been great.

We got our first Bruno which has worked good for us and that was the only one I wanted back again. It's a very good stairlift. My wife and I both use it. We like it. It helps us get up and down the steps. It's gonna make us stay in our home permanently.

The Bruno Stairlift does what it's supposed to do. It's made life easier because we have a handicapped child and sometimes we can't lift him and he takes a ride on the Bruno. It has a low profile, which is excellent. It's quiet and it's non-intrusive. You fold the seat, you go up and down. Half the time, we don't even know it's there. I'd recommend it to anybody who wants a stairlift.

A rep came to the house for a presentation and we talked over everything. It was very brief but good. We got an appointment for the installation and it took less than half a day. It went fine. My husband's life now means that he doesn't sleep on the living room floor. He can ride the stairlift up to the bedrooms to sleep on the bed. He likes it. It frees him. Also, it was a good deal. I thought the price would be a lot more.

My husband needs a chair to get downstairs because his footing isn't very solid. Bruno has been the sturdiest, most wonderful, reliable stairlift. Extremely high quality. I love it and I'm very pleased with it. I've been recommending it to everybody.

Our daughter was helping us research some places and she came across Bruno. We checked into it and she checked into it for us, and it sounded like the best deal for our needs. The sales rep was friendly and answered all our questions. So we were impressed with him. The installation went smoothly and the guy who did it was very good. The steps were the only way we could get to and from, into and outside of our house, and the stairlift is a safe method for my husband to do that now. It's quiet and seems to be trouble-free.

We're happy with the rails of Bruno as far as the making of them and sturdiness and the chair 'cause we had to get the biggest chair because of my husband. We got the Cadillac of it all. It's made going up and down the stairs easier. The quality is fine. Very nice piece of steel in my staircase. However, it doesn't do all the things that we thought it was going to do.

The company that took care of my parents were excellent. Bruno Independent Living Aids gave me a contractor, which is the best I had. The guy was great. The rep went in and explained everything to me and my parents. He took his time. He explained how long it would take and what they would do. It was very simple. But he was very good with everybody. So, we were very happy. My father and mom loves the stairlift. Everything works great. I have nothing but very good, positive experience. My mom used to crawl up the steps. That was how bad she was. For the elders, it's a night and day. I told my neighbors about Bruno's product and the salesperson.

The Bruno stairlift is a lifesaver. It's easy to operate and controls are good for it. It's easy for other people who don't use it to go up and down the stairs. All you have to do is fold the footrest, the seat and the arm rest up and they can function fine on the stairs. I've been on other stairlifts at other people's houses, but I like this one. It's beautiful. I've fallen down my stairs before and having my Bruno stairlift, I will not fall on the stairs anymore.

The people who came out were very good and I’m happy with Bruno. They sold me the stairlift and it works. I can go up and down the stairs now.

The installer was quick and courteous, and explained everything. He did a good job. But it took too long to get the chair to the house. The rep had to order it and then, he stopped a day before and remeasured everything. And then he came and put the chair in. The stairlift was a little expensive. $7,100 was a little too much. But if I had gotten a wheelchair elevator, it would have been $25,000 for one of them. I use the stairlift for the people who come to the house. It helped my sister-in-law, my wife's aunt, and a neighbor. It helped them come upstairs. I rode up at one time. I sent the people down and I rode it back up. The quality is good but the chair only turns to the left at the top for safety. If people lived in a place like where I live, even an inside unit and they can’t make it up the steps, they should get a stairlift from Bruno. I already had a couple of people ask me about it.

The rep came out one day and had the equipment installed within two days. It fits fairly well in the stairwell -- takes up most of it. However, my husband is a very tall man and the chairs are a bit small for him so he's quite uncomfortable in them. Also, the thing you push to make the stairs go up or down when you're sitting in this chair is in the way. If you're carrying a bunch of groceries or something, you can hit it and that's not safe. They could find a different spot for it so that it isn't quite as obtrusive as the end of the armrest. But it's performing very well. It's slower than walking, but that's to be expected. I have asthma and walking upstairs is kind of hard so it's easier for me. I enjoy using it.

The installation was fast. I expected a much larger production. The servicemen were knowledgeable, polite, and answered every one of my silly questions. I had to be taught how to use it and I did do wrong and I had to call them back but they answered my questions over the phone and figured out what I was doing wrong. Also, it's a little slow and makes more noise than the stairlift my parents had. But other than those, it's a great product.

The reps from Bruno brought out and showed the materials. They spoke softly so that you could understand. They made sure you understood what it all entails. The installation was very good. The installers were quick and they explained and showed us how to use the machine so I was very pleased with them. They came at the time they were supposed to and did the job. Bruno was a little bit more expensive but the service was good. I would recommend them. The stairlift has helped my brother significantly. He has been in the house every day for months and he uses it every day.

The stairlift fits into our stairwell pretty well. My wife likes it.

Bruno Independent Living Aids was the best available stairlift. It's a wonderful product. I'm very happy about it. Everything works fine. People who have come to my house said, "This is really wonderful." The installation was perfect. There were two wonderful men here. They worked and were done much faster than I thought. They did a great job. Everything was clean and I could recommend them highly to anybody.

The installation went very smoothly and if you call Bruno with a question, if they're not there, they get back to you immediately. They answer all your questions. I would recommend them to anybody. They're friendly, kind and personable. The stairlift gives a person the mobility to go up and down the stairs and to get out a little bit. Everything has been on point and very good. It’s been a wonderful experience.

I like the Bruno stairlift. It’s great. I like going up and down the steps because my vehicle and my laundry is in the basement. It makes me go up and down easily. I don't have to climb the steps.

A guy came and looked to see if they could put the stairlift in. The stairlift goes up and down just fine and fits good in the stairway. My husband is very happy with the Bruno stairlift and doesn’t have any trouble at all with how it’s working. I use the rail and both hands going up the steps now.

Bruno did a good job with the installation and providing us with the information. The techs were very good. They were honest, respectful and kind. The two guys explained how they were gonna do it and how it was going to affect the switch because the plug had to be close to the lift. They also explained how the stairlift is gonna fold once it goes in and where it's gonna stop. They were thorough and cleaned up their mess. The stairlift is very safe. It's got a seatbelt. The only thing I've noticed is it's not quiet going in and out, up and down. I recommended Bruno to a friend and another one who also has VA. He said he was going to apply for it. I sent him the picture and how it works. If I'm not happy, I'm not gonna recommend it.

He can't walk. To get up and down the steps, he uses two crutches, and I'm always afraid he's going to fall and break his neck. The stairlift has helped a great deal. He could get up and down the steps, which is very good for him because otherwise, he couldn’t.

The rep came out and gave us a quote, and told us about the different options of products. We chose the Bruno and we got the chairlift that curves. My mother uses it every day. She loves it. It's a godsend.

Our Bruno stairlift is good. We like it. It's given us a lot more mobility. Even though it's a little slower, we can still get things done up and down the steps.

We went through Miller's Sales and when the salesman came out, we talked about that our daughter doesn't have any core support so she would need a five-point harness or some kind of harness for her to be able to sit in the chair and go up the steps. They didn't order the proper brackets that they should have and they had to come back out and put that harness on. Also, we're still waiting on a lap belt because the one that's built into the arms of the seat is more for an adult and our daughter is nine. It's been very frustrating working with Miller's but the chair itself is fine. It's been very helpful to us since we've been able to use it.